2003 Nissan Murano

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· VEHICLE SPEED CONTROL,ENGINE

  AS I WAS COMING OUT OF A TUNNEL DRIVING NORMALLY AT 55 MPH, MY MURANO JOLTED AND SURGED IT'S RPM INTO THE RED. THIS WAS VERY DANGEROUS AS I WAS DRIVING WITH MY 3 YEAR OLD DAUGHTER. AFTER GOING ONLINE AND SEEING THAT MANY OTHERS HAVE HAD THE SAME PROBLEM BUT NISSAN HAS NOT CONDUCTED A RECALL ON THE CVT TRANSMISSION. I CALLED NISSAN CANADA TODAY AND GOT NO WHERE. THEY EXTENDED THE WARRANTY TO 10 YEARS OR 200 KM. WHICH MY CAR NOW AT 158K AND 2014 DO NOT APPLY. THIS IS COMPLETELY RIDICULOUS AS NISSAN IS AWARE OF THIS FAULTY PROBLEM AND IS JUST WAITING FOR SOMEONE TO GET KILLED. SHE SAID IT WASN'T NISSAN WHO MAKES THE RULES ON RECALLS BUT THE NHTSA. WHICH TO ME IS JUST A COP-OUT! WHAT COMPANY PRODUCES A FAULTY PRODUCT AND REFUSES TO TAKE RESPONSIBILITY FOR IT! *JS

• 12/31/2004· ELECTRICAL SYSTEM

  ALTERNATOR FAILURE AROUND 24000.*AK

• 12/30/2011· STRUCTURE

  DRIVER'S SIDE DOOR HANDLE BROKE COMPLETELY OFF WITH NORMAL USE. *KB

• 12/30/2011· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  THE POWER LOCKS RANDOMLY DON'T WORK USING THE FOB OR INSIDE AUTO LOCK BUTTON. THEY CAN BE USED MANUALLY, BUT ARE NOT ALWAYS FUNCTIONAL USING THE "POWER" FUNCTION. *KB

• 12/30/2008· POWER TRAIN

  1.I WAS STUCK IN RUSH HOUR TRAFFIC 2. IT OCCURS WHEN I'M IN STOP AND GO TRAFFIC 3. DEAL SAID I NEEDED A NEW TRANSMISSION I FEEL THE CVT TRANSMISSION WAS EXP. MODEL I HAVE READ OTHER MURANO OWNER (SAME PROBLEM). *TR

• 12/30/2004· ELECTRICAL SYSTEM

  (1) TWO DAYS OF DRIVING ON AND OFF ROAD IN DEATH VALLEY NATIONAL PARK, DURING WHICH THIS FAILURE WOULD HAVE BEEN BEYOND CATASTROPHIC.*AK (2) THE "CHARGE SYSTEM FAILURE" IDIOT LIGHT ILLUMINATED ON THE WAY HOME, JUST 20-30 MILES OUT OF DV ON WEDNESDAY MORNING, AND MIRACULOUSLY I WAS ABLE TO DRIVE ALL THE WAY TO THE NEAREST SERVICE IN MOJAVE CA ON THE BATTERY ALONE, THE ALTERNATOR HAVING FAILED. AFTER VERIFYING THE FAILURE WITH A VOLT-METER AND RECHARGING IN MOJAVE, I DROVE WEST TOWARDS THE NEAREST NISSAN DEALERSHIP, AND FELL SHORT BY JUST 11 MILES WHEN I LOST ALL POWER ON WEST BOUND HIGHWAY 58 ON THE OUTSKIRTS OF BAKERSFIELD CA. AAA TOWED MY FAMILY AND I THE REST OF THE WAY INTO THE DEALERSHIP. (3) BAKERSFIELD NISSAN REPLACED THE ALTERNATOR IN ABOUT 3 HOURS AND SENT US ON OUR WAY BACK HOME TO NORTHERN CALIFORNIA.

• 12/29/2011· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  JUST OVER TWO YEARS AGO THE AUTOMATIC DRIVER'S SIDE DOOR LOCK BECAME UNRELIABLE. THERE ARE TIMES WHEN THE DOOR MUST BE MANUALLY LOCKED OR UNLOCKED. THE SITUATION SEEMS TO BE EXACERBATED BY HEAT AND DIRECT SUNLIGHT ON THE DRIVER'S SIDE DOOR. MY CONCERN IS THAT NOT KNOWING IF THE DOOR IS LOCKED OR UNLOCKED CREATES A SAFETY HAZARD BOTH WHILE DRIVING AND IN THE EVENT OF A NEED FOR QUICK EXIT FROM THE VEHICLE. SIMPLY LOOKING AT THE MANUAL LOCKING SWITCH CAN BE DECEPTIVE BECAUSE IT WILL MOVE INTO THE LOCKED POSITION WITHOUT FULLY ENGAGING THE LOCK. FOR SAFETY REASONS I PREFER TO DRIVE WITH THE DOORS LOCKED. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, THERE IS A SIGNIFICANT INCREASED RISK OF CARJACKING, INJURY, THEFT, ETC. HAVING THE DOORS LOCK CORRECTLY IS A BASIC SAFETY PRECAUTION. ADDITIONALLY, IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. IN THIS AUTOMATED AGE WE TEND TO RELY ON THE AUTOMATED SYSTEMS OF OUR VEHICLES AND IT'S UNFAMILIAR TO RESORT TO THE MANUAL LOCKING SYSTEM, WHICH AS I EXPLAINED ABOVE CAN BE DECEPTIVE. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. THE DEALER CHARGES AN AVERAGE OF $1600 TO HAVE ALL THE SOLENOIDS REPLACED WHICH AMOUNTS TO MAKING THE OWNER PAY FOR A KNOWN SAFETY ISSUE. AT THIS PRICE MANY WILL FORGO GETTING THE PROBLEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. NISSAN SHOULD RECALL THE AFFECTED VEHICLES AND REPAIR THIS SAFETY ISSUE. *KB

• 12/29/2010· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  MURNAO HAS BEEN MAINTAINED WTH ALL OIL CHANGES/SCHD MX DONE BY THE BOOK. COUPLE OF DAYS AGO I WAS SITTING IN LINE AT A DRIVE THRU AND THE CAR ABRUPTLY DIED. THERE WERE NO WARNING LIGHTS PRIOR TO THE EVENT. THE SERVICE ENGINE SOON LIGHT CAME ON THEN WENT BACK OFF AFTER A RESTART. THEN YESTERDAY IT DIED WHILE SLOWING TO A STOP SIGN AT APROX 15 MPH. THIS TIME THE SERVICE LIGHT STAYED ON AFTER THE RESTART. AGAIN THIS MORNING IT DIED, THIS TIME IN TRAFFIC WHILE TRAVELING AT APROX 50 MPH. PARKED THE MURANO AND BORROWED A FRIENDS CAR FOR THE REST OF THE DAY. DID MY HOMEWORK ONLINE AND NOTICED THE RECALL FOR THIS ENGINE STALL. GOT THE ENGINE CODES FROM A LOCAL SHOP AND SUPRISE; CAMSHAFT POSITION/CRANK POSITION SENSORS. OF COURSE WHEN I CALLED NISSAN MY VIN IS NOT AFFECTED BY THE RECALL 03V455000. CONTACTED LOCAL NISSAN DEALER, EST REPAIR COSTS $600+. NISSAN IS NOT HOLDING UP ITS END OF THIER DEAL ON THIS VEHICLE. PLEASE TAKE NOTE, DO NOT BUY NISSAN.

• 12/28/2010· STRUCTURE,LATCHES/LOCKS/LINKAGES

  DOOR HANDLE PROBLEM. KEY LOCK COVER FELL OFF AND KEY LOCK IS LOOSE. LOCKS STOPPED WORKING OR WORKED SOMETIME AFTER A WHILE OF BUYING THE CAR. *TR

• 12/27/2011· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 NISSAN MURANO. THE CONTACT WAS DRIVING 55 MPH WHEN THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE THEN BEGAN TO DECELERATE TO 30 MPH AND DEMONSTRATED A SIGNIFICANT REDUCTION IN ENGINE POWER. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 30 MPH. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THERE WAS A RECALL FOR THE ALTERNATOR UNDER NHTSA CAMPAIGN ID NUMBER: 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR: GENERATOR: REGULATOR). THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.

• 12/27/2008· SEATS

  I HAVE A 2003 NISSAN MURANO THAT HAS A BROKEN SEAT TRACK. AFTER RESEARCHING THIS FAILURE, I DISCOVERED THAT THIS IS A VERY COMMON FAILURE AND THAT THE ONLY WAY TO FIX IT IS TO BUY THE ENTIRE BOTTOM SEAT ASSEMBLY FROM NISSAN. THE COST OF THE PART ALONE IS ALMOST $700. I SEE THIS AS A SIGNIFICANT FAILURE AND A ACCIDENT RISK. *TR

• 12/27/2008· SEATS

  THE DRIVER SEAT BEGAN "ROCKING" WHEN TAKING CORNERS. IT WAS NO LONGER ATTACHED TO THE FRAME AS APPARENTLY SOME WELDING WAS PERFORMED INSUFFICIENTLY. IT REQUIRED A NEW SEAT ASSEMBLY, WHICH WOULD HAVE COST ALMOST $1000. AFTER SEARCHING THE INTERNET I REALIZED THIS WAS NOT AN ISOLATED INCIDENT AND WANTED TO FILE A REPORT SO THE NHTSA CAN HAVE A BETTER UNDERSTANDING OF THE QUANTITY OF THESE ISSUES. *TR

• 12/26/2004· ELECTRICAL SYSTEM

  2003 NISSAN MURANO SL AWD. SECOND ALTERNATOR FAILURE. ALTERNATOR FAILED 23 NOV 03 DURING HIGHWAY DRIVING AT NIGHT, FROM WASHINGTON, D.C. TO CHARLOTTESVILLE, VA. LIGHT TRAFFIC, NO ACCIDENT/INJURIES. TOWING TO CHARLOTTESVILLE DEALERSHIP COST $300, NOT REIMBURSED. VEHICLE UNDER WARRANTY, SO REPAIR WAS DONE AT NO COST TO ME; RENTAL VEHICLE PROVIDED. ALTERNATOR FAILED AGAIN (THIS WAS A NEW, REPLACEMENT PART) 10 NOV 2004. VEHICLE STILL UNDERWARRANTY. FAILURE TOOK PLACE DURING CITY DRIVING IN HEIDELBERG, GERMANY (I AM A US ARMY OFFICER). LOCAL GERMAN DEALER TOLD ME I HAD TO ARRANGE FOR NEW PART DIRECTLY FROM NISSAN NORTH AMERICA BECAUSE THE VEHICLE IS NOT SUPPORTED YET IN EUROPE (GOES ON SALE HERE SPRING 2005). VERY POOR CUSTOMER SERVICE FROM NISSAN NORTH AMERICA. IT TOOK 5 CALLS (INTERNATIONAL, LONG DISTANCE) AND 18 DAYS TO FINALLY BE TOLD MY LOCA, GERMAN DEALER WOULD HAVE TO ARRANGE FOR PARTS, I WOULD PAY FOR PARTS AND LABOR, AND NISSA NA WOULD REIMBURSE ME. LOCAL DEALER WAS GREAT (NISSAN MUELLER; HEIDELBERG, GERMANY) AND HAD REPAIR DONE IN 2 DAYS. HOWEVER, NO RENTAL VEHICLE PROVIDED. INVOICE WAS SENT VIA EMAIL (PDF FILE) AS INSTRUCTED BY NISSAN NA, BUT WHEN I CALLED TO CHECK STATUS A WEEK LATER, NO ACTION HAD YET BEEN TAKEN. I INTEND TO FOLLOW UP AGAIN 27 DEC 04 AND WILL SUBMIT FOLLOW-ON COMPLAINT IF REIMBURSEMENT IS NOT IN PROGRESS.*AK

• 12/25/2009· POWER TRAIN

  I WAS OUT COMPLETING LAST MINUTE CHRISTMAS SHOPPING WHEN MY CAR STARTING MAKING A LOUD CLICKING NOISE THEN STOPPED IN THE MIDDLE OF TRAFFIC. THE CAR WOULD NOT GO FORWARD NOR IN REVERSE. I CALLED MY INSURANCE COMPANY WHICH HAD IT TOWED TO NISSAN WHICH INFORMED ME I WOULD NEED A NEW CVT, WHICH IRRITATES ME MORE BECAUSE I HAD JUST GOTTEN MY CAR SERVICED ON 18 DECEMBER 09 AND EVERYTHING WAS SUPPOSE TO BE GOOD TO GO. I FEEL COMPLETELY HELPLESS BECAUSE THE CAR AT MOST IS WORTH ONLY 8 TO 9,000. BY THE LOOKS OF ALL THE COMPLAINTS A NEW TRANSMISSION IS GOING TO RUN ME 3-5,000. I ENSURED I SERVICED MY MURANO ONLY BY NISSAN AT TIMES PRESCRIBED AND I'M FORCED TO SHELL OUT MORE MONEY ON A $32,000 VEHICLE. *TR

• 12/23/2011· POWER TRAIN

  THE CVT TRANSMISSION IN MY MURANO WENT OUT. IT SEEMS A SHAME NISSAN WON'T STAND BY A NEW TECHNOLOGY THAT OBVIOUSLY DOESN'T WORK VERY WELL. IT IS GOING TO COST ME OVER $5,000 TO FIX. *TR

• 12/23/2008· POWER TRAIN

  TRANSMISSION ISSUE. CAR WILL NOT MOVE MORE THAN 2-3 MILES PER HOUR FOR ~100 FEET, THEN "JUMPS" INTO GEAR. OCCURS WITH ENGINE WARM. VERY DANGEROUS AT TRAFFIC LIGHTS AND STOP SIGNS. *TR

• 12/23/2008· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE HAS DIFFICULTY STARTING AND WILL SHUT OFF WITHOUT NOTICE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN STATED THAT THE CRANK POSITION SENSOR AND CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE REPAIR WOULD COST $400. NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER STATED THAT A RECALL WAS IN PLACE FOR THE SENSORS; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT COULD NOT BE REIMBURSED FOR THE REPAIR. THE FAILURE MILEAGE WAS 51,500 AND CURRENT MILEAGE WAS 51,700.

• 12/23/2004· ELECTRICAL SYSTEM

  NISSAN MURANO, 2003, AWD, SL HAS JUST HAD AN ALTERNATOR FAILURE. BREAK AND BATTERY LIGHTS ON (CLASSIC SYMPTOM) DEALER CONFIRMS AND WILL REPLACE (AFTER XMAS..UGH). SEEMS TO BE MANY FAILED ALTERNATORS ON NISSAN MURANOS 2003, 2004, AND 2005.*AK

• 12/22/2003· SERVICE BRAKES, HYDRAULIC

  BRAKES SQUEAK WHEN CAR IS IN REVERSE. TOOK VEHICLE TO DEALERSHIP TWICE, AND THEY TELL ME THERE ARE SEVERAL COMPLAINTS OF THIS NATURE FROM ACROSS THE UNITED STATES. NISSAN HAS NOT BEEN RESPONSIVE AT ALL TO THEIR DEALERS ABOUT THIS PROBLEM. *AK

• 12/21/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  NHTSA RECALL CAMPAIGN 03V455000: CAMSHAFT POSITION SENSOR FAILED; CALLED NISSAN AND WAS TOLD MY VIN IS NOT INCLUDED IN THE LIST OF RECALLED VEHICLES, EVEN THOUGH SYMPTOMS ARE THE SAME. *TR

• 12/21/2007· POWER TRAIN

  MY 2003 NISSAN MURANO FAILS TO ACCELERATE AFTER HAVING DRIVEN ON THE HIGHWAY AND EXITING AT A STOP LIGHT. THE GAS PEDAL NEEDS TO BE PRESSED DOWN ALMOST TO THE FLOOR BEFORE THE CAR BEGINS TO SLOWLY MOVE AND SOMETIMES THE WHEELS SPIN OUT AND THE CAR WILL IMMEDIATELY ZOOM FORWARD. DRIVING IN STOP & GO TRAFFIC HAS BECOME VERY DANGEROUS BECAUSE TURNING LEFT ALONG WITH NORMAL MOVEMENT THROUGH TRAFFIC HAS BEEN VASTLY SLOWED. *TR

• 12/21/2007· ENGINE AND ENGINE COOLING

  I HAVE A 2003 MURANO, THAT CONTINUES TO HAVE PERSISTENT PROBLEMS WITH FAILING CAMSHAFT SENSORS. THERE IS A SPECIFIC RECALL THAT COVERS CAMSHAFT AND CRANKSHAFT SENSOR DESIGN ISSUES IN THE 2003 MURANO, BUT NISSAN HAS REFUSED TO COVER THE WORK, SINCE MY VIN DOESN'T FALL WITHIN THE RECALL RANGE. I HAVE EVEN TALKED TO THE VP OF EAST COST CUSTOMER SERVICE, WHO TOLD ME TO REPORT THE PROBLEM TO THE APPROPRIATE GOVERNMENTAL AGENCY. WE HAVE EXPERIENCED ALL THE PROBLEMS THAT ARE DESCRIBED IN THE RECALL MULTIPLE DIFFERENT TIMES OVER THE LAST YEAR. THESE ARE :"SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH." IT ALSO INCLUDES THE CAR STALLING AT 45 MPH FOR MY WIFE ON A DANGEROUS WINDING ROAD. FOR A SMALL WOMEN WITHOUT POWER STEERING OR POWER BRAKES, THIS SITUATION WAS EXTREMELY DANGEROUS. BOTH CAMSHAFT SENSORS HAVE BEEN REPLACED ALREADY, AND ONE OF THEM IS FAILING AGAIN FOR THE THIRD TIME. I HAVE ALREADY SPENT $500, AND IT WILL COST AT LEAST THAT MUCH TO PAY FOR THE CHANGES THAT NISSAN REQUIRES UNDER THE RECALL TO REALLY FIX THE NISSAN DESIGN FLAW. THE MAIN PROBLEM IS THAT NISSAN REFUSES TO FIX THE PROBLEM, EVEN THOUGH IT IS OBVIOUS THAT I HAVE THE EXACT SAME PROBLEMS AS THE RECALL. *TR

• 12/21/2004· ELECTRONIC STABILITY CONTROLCrash

  STOPPED BEHIND A TRUCK AND AS THE DRIVER STARTED TO GO AROUND IT, THE VEHICLE FIRST SWERVED TOWARDS THE RIGHT AND AS THE DRIVER TRIED TO STABILIZE IT, IT SWUNG TO THE LEFT HITTING ANOTHER CAR AND THEN SWERVED TO THE RIGHT AND OF THE ROAD, HITTING A TREE. BASICALLY THE DRIVER LOST CONTROL OF THE VEHICLE. *AK

• 12/21/2004· ENGINE AND ENGINE COOLING

  NHTSA RECALL CAMPAIGN 03V455000: POSITION SENSOR WELD; WHILE TRAVELING 80 TO 100 MPH FOR A MINIMUM OF FIVE MINUTES, THE VEHICLE LOST ACCELERATION BUT MAINTAINED SPEED. THE GAS GAUGE MOVED LOSING A QUARTER TANK OF GAS. THE VEHICLE EXPERIENCED RADIO SIGNAL AND VOLUME FLUCTUATION ALONG WITH THE GAS GAUGE NOT GOING PASS 3/4 FULL. THE DEALERSHIP WAS UNABLE TO DUPLICATE OR REMEDY THE CAUSE. THE CONSUMER EXPERIENCED THE SAME FAILURE AS THE POSITION SENSOR RECALL. *JB *NM

• 12/20/2011· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

  AS I AM DRIVING, OUR VEHICLE WILL AUTO BRAKE, BOW UP AND LOSE ACCELERATION CAUSING TRAFFIC FOLLOWING BEHIND ME TO EITHER BRAKE OR GET INTO THE OTHER LANE TO KEEP FROM HITTING ME. THIS HAPPENS AT LOW LEVELS OF SPEED AND AT HIGH LEVELS OF SPEED. THIS WILL ALSO HAPPEN SHOULD I BE TRYING TO CROSS TRAFFIC AS WELL. I AM IN FEAR FOR THE SAFETY OF MY FAMILY AND KIDS AS WELL AS THE SAFETY OF OTHER DRIVERS ON THE ROAD FOR THEY MAY NOT BE ABLE TO GET STOPPED IN TIME. THIS IS A MAJOR SAFETY ISSUE WHICH WILL OR COULD BE THE CAUSE OF 1 OR MORE FATALITIES. *TR

• 12/19/2008· POWER TRAIN

  NISSAN MURANO 2003, WHEN STOPPING IN TRAFFIC OR TRYING TO CHANGE LANES THE CAR DOES NOT RESPOND. THIS HAPPENS EVERY DAY. TOOK TO THE NISSAN DEALER IT HAS TO DO WITH TRANSMISSION PROBLEMS. THIS HAS BEEN HAPPENING FOR THE PAST FEW MOTHS NOW. APPARENTLY THE 2003 MURANO IS EXPERIENCING THIS PROBLEM. PLEASE HELP. THE COUTE WAS OVER $5,000. ALSO THE RADIO THEY INSTALLS IN THIS CARS HAVE A PROBLEM WITH THE CD CHANGER. FOR SOME REASON THE RIGHT SIDE FAILS TO SOUND. THEY EXPLAIN ITS A PROBLEM WITH ALL THIS RADIOS. ALSO CALLED CLARION, THE MANUFACTURER AN ALSO SAID THE SAME THING. *TR

• 12/19/2004· ELECTRICAL SYSTEM

  CAR QUIT RUNNING WHILE DRIVING; NO WARNING. HAD TO COAST ACROSS LANES OF FAST-MOVING TRAFFIC TO SAFE SPOT OFF SIDE OF ROAD, NARROWLY AVOIDED BEING HIT BY FAST-MOVING CARS BEHIND ME. CAR WAS TOWED TO NISSAN DEALER; ALTERNATOR WAS REPLACED. OLD PART NOT AVAILABLE. *JB

• 12/18/2017· STRUCTURE

  WHILE DRIVING THE VEHICLE THE DRIVER NOTICED THAT THE VEHICLE BECAME SHAKY AND WAS DIFFICULT TO CONTROL NEARLY CAUSING THE DRIVER TO GO OFF THE ROAD. DRIVER TOOK THE VEHICLE TO A LOCAL MECHANIC WHO, UPON FURTHER INSPECTION, DISCOVERED THAT THE REAR SUBFRAME HAD NEARLY RUSTED COMPLETELY THROUGH. THE VEHICLE IS A 2003 WITH AROUND 130,000 MILES. THE VEHICLE IS USED PRIMARILY TO DRIVE TO AND FROM WORK ON PAVED HIGHWAYS. WHEN RESEARCHING THE ISSUE FURTHER, I NOTICED THAT THERE WERE MULTIPLE OTHER OWNERS OF FIRST GENERATION NISSAN MURANOS WHO EXPERIENCED SIMILAR ISSUES, INCLUDING ONE WHOSE FRAME ACTUALLY BROKE IN HALF WHILE DRIVING (THANKFULLY THAT DID NOT HAPPEN IN OUR CASE). THE ISSUE APPEARS TO RELATE TO THE FRAME AND/OR SEALANT ON THE FRAME CORRODING DUE TO THE SALT USED ON THE ROADS DURING THE WINTER TIME IN THE NORTHERN US. OUR VEHICLE IS DRIVEN IN MICHIGAN. NISSAN CONDUCTED RECALLS FOR SIMILAR ISSUES WITH OTHER MODELS (ALTIMA, PATHFINDER AND INFINITY QX4) WHICH SHOWS THIS IS NOT AN ISOLATED EVENT. AS SUCH, I FEEL THIS ISSUE IS PRESENTS A SERIOUS SAFETY RISK TO THE DRIVER, PASSENGERS AND OTHER MOTORISTS. I CONTACTED NISSAN CONSUMER AFFAIRS AND WAS TOLD THAT THERE WAS NOT RECALL AND THAT I WOULD NEED TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP FOR THE REPAIR AND THEN SUBMIT A COMPLAINT WHICH WOULD BE ESCALATED TO THE REGIONAL TEAM BUT, THAT THEY WERE UNLIKELY TO PROVIDE ANY SUPPORT. HOWEVER, AS THE CAR IS CURRENTLY INOPERABLE, THIS IS NOT POSSIBLE SO THE REPAIR WILL NEED TO BE DONE BY THE LOCAL, CERTIFIED MECHANIC. IF YOU NEED ANY FURTHER INFORMATION, PLEASE LET ME KNOW. I CAN BE REACHED AT [XXX] OR BY PHONE AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/18/2015· POWER TRAIN

  I HAVE A 2003 NISSAN MURANO WITH 88,000 MILES. THE CAR FOR THE MOST PART HAS BEEN RELIABLE. RECENTLY IT WAS DIAGNOSED WITH A BAD CVT TRANSMISSION. NISSAN SAID IT IS TO OLD TO BE CONSIDERED FOR WARRANTY REPAIRED, I HAVE NOTICED ON VARIOUS WEBSITES THAT THIS VEHICLE HAS NUMEROUS COMPLAINTS REGARDING THIS CVT TRANSMISSION. DESPITE A WARRANTY EXTENSION BY NISSAN TO ADDRESS THIS PROBLEM, IT SEEMS THAT THIS PROBLEM OCCURS AFTER THE VEHICLE HAS EXCEEDED ANY WARRANTY CONSIDERATION. THIS IS A SIGNIFICANT SAFETY ISSUE AND I FEEL THAT NISSAN SHOULD BE HELD RESPONSIBLE FOR CORRECTING THIS PROBLEM ON ALL AFFECTED VEHICLES; THIS SHOULD INCLUDE FREE TRANSMISSION FLUID CHANGES THEY CLAIM MAY CAUSE CVT FAILURES. AT THIS POINT I WOULD NOT RECOMMEND THE PURCHASE OF NISSAN PRODUCTS UNTIL THEY LIVE UP TO THEIR RESPONSIBILITY. IF THE GOVERNMENT CAN MAKE GM, CHRYSLER AND FORD RECALL THAT ARE OVER TEN-YEARS OLD ; WHY CAN'T THEY REQUIRE NISSAN TO DO THE SAME THING?

• 12/16/2010· ELECTRICAL SYSTEM

  WE PURCHASED A NEW 2003 NISSAN MURANO WHEN THEY FIRST CAME OUT. OVER TIME WE NOTICED THAT THE CAR WOULD STALL ALMOST ALL THE TIME AFTER WE FIRST STARTED IT IN THE MORNING. WE DID NOT THINK MUCH ABOUT THIS AND JUST DEALT WITH IT AFTER TAKING IT TO OUR NISSAN DEALER WHO COULD NOT TELL US WHAT WAS WRONG. THIS WAS A FEW YEARS AGO. THREE DAYS AGO MY WIFE WAS DRIVING HOME FROM WORK AND THE CAR JUST DIED WHILE SHE WAS DRIVING AND THE SERVICE ENGINE LIGHT CAME ON. IMMEDIATLEY THE NEXT MORNING WE TOOK THE CAR TO OUR LOCAL CAR REPAIR SHOP IN PURCELLVILLE, VA TO HAVE THE CAR LOOKED AT. I DID NOT FEE COMFORTABLE TAKING THE CAR TO OUR NEAREST NISSAN DEALER 30 MILES AWAY GIVEN WHAT JUST HAPPENED. THE REPAIR SHOP CALLED AND SAID OUR CAR HAD A VOLUNTARY RECALL FOR CAMSHAFT POSITION SENSORS AND THEY WAS CAUSING THE PROBLEM. THEY PRINTED OUT THE RECALL AND TOLD ME TO CALL NISSAN TO HAVE THEM FIX THE PROBLEM INSTEAD OF HAVING TO PAY MY LOCAL REPAIR SHOP. I CALLED OUR NISSAN DEALERSHIP AND REPORTING MY PROBLEM AND THEY TOLD ME THE VIN OF MY CAR WAS NOT PART OF THE VOLUNTARY RECALL. I SAID IF I HAVE THE PROBLEM AND IT HAS BEEN VERIFIED WHY WOULD YOU NOT FIX IT-- ITS NOT SAFE! LONG STORY SHORT - I TOOK THE CAR TO A NISSAN DEALERSHIP AND THEY ALSO CONFIRMED THAT MY CAR HAS THE PROBLEM BUT THAT NISSAN WILL NOT FIX. I FIND THIS HORRIBLE AND NEED YOUR HELP. *TR

• 12/15/2009· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING THE VEHICLE WOULD STALL, AND THE LIGHTS WOULD FAIL WITHOUT WARNING. AFTER THE VEHICLE STALLS THE CHECK ENGINE WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL. A REPRESENTATIVE FROM THE MANUFACTURER STATED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL NUMBER 03V45500 ( ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 55,000.

• 12/14/2012· POWER TRAIN,ENGINE

  WHILE DRIVING THE TRANSMISSION IN THE CAR SPONTANEOUSLY DOWNSHIFTED. AS A RESULT OF THE TRANSMISSION FAILURE, THE ENGINE HAS HAD A ROD FAILURE. NISSAN WILL NOT FIX THE CAR. *TR

• 12/14/2010· ENGINE AND ENGINE COOLING

  DIPSTICK IS UNREADABLE, AS A RESULT I HAVE CHANGED MY OIL EVERY 1500MILES INSTEAD OF 3000, BECAUSE IF I WAIT TILL 3000 MILES THERE IS ONLY A QUART TO QUART AND HALF LEFT IN THE ENGINE, THIS HAS BEEN ONGOING SINCE I BOUGHT THE CAR BUT NEVER REPORTED, ALTHOUGH I DID TELL THE AUTODEALER REPAIR CENTER ABOUT IT AND GOT NO RESPONSE. *TR

• 12/14/2006· ENGINE AND ENGINE COOLING,POWER TRAIN

  EXPERIENCED CLICKING SOUND AND SUBSEQUENT LOSS OF POWER WHILE DRIVING IN MOUNTAINOUS AREA. 2003 MURANO WAS COMPLETELY DISABLED WITH WHAT TURNED OUT TO BE COMPLETE FAILURE OF CVT TRANSMISSION IN NISSAN DEALER MAINTAINED VEHICLE WITH 77,000 MILES ON ODOMETER. AT THIS POINT, NISSAN HAS OFFERED NO GOODWILL HELP IN REPLACING $5000 CVT TRANSMISSION,CITING OUTSIDE OF 60,000 MILE DRIVE TRAIN WARRANTY. RELIABILITY OF CVT TECHNOLOGY IN 2003 MODEL IS QUESTIONABLE , IF COMPLETE FAILURE ON CVT IS NORMAL WEAR AND TEAR AT 77,000 MILES. WITH EXCEPTION OF REPLACING TWO RADIATORS AND THIS CVT FAILURE, I HAVE HAD BEEN VERY HAPPY WITH VEHICLE. *NM

• 12/13/2005· ELECTRICAL SYSTEM

  WHILE DRIVING CONSUMER MURANO BROKE DOWN AND WAS TOWED TO NEAREST GAS STATION. ALTERNATOR WAS REPLACED. *TS THE ALTERNATOR WAS REPLACED UNDER RECALL, HOWEVER THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE TOWING CHARGES. *JB

• 12/11/2008· SEATS

  MY DRIVERS SEAT IN MY 2003 NISSAN MURANO (WHICH I JUST BOUGHT ABOUT 2-3 MONTHS AGO) ROCKS FORWARD AND BACKWARD UPON ACCELERATION OR STOPPING. IT IS SLIGHT BUT ANNOYING. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY KNEW WHAT THE PROBLEM WAS AND REPLACED THE SEAT ASSEMBLY FOR ABOUT $1800 WORTH OF PARTS AND LABOR. WELL, THE PROBLEM IS STILL THERE. I TOOK IT TO ANOTHER DEALERSHIP AND THEY SAY THEY CAN'T REPRODUCE IT, BUT EVERYONE WHO DRIVES MY CAR FEELS IT. WHILE AT THIS POINT IT IS MORE ANNOYING THAN A SAFETY ISSUE, I'VE READ OF CASES WHERE THE WHOLE THING BREAKS AND THE SEAT WILL COME OFF! IF I GET IN A CRASH AND MY SEAT DOES NOT STAY ATTACHED TO MY CAR, THERE WILL BE A LAWSUIT. P.S. I WOULD ADD MY VIN IF I HAD IT WITH ME, BUT IT IS AT THE DEALERSHIP. *TR

• 12/10/2003· POWER TRAIN

  WHILE ATTEMPTING TO REVERSE OUT OF DRIVEWAY VEHICLE DID NOT ACCELERATE. CONSUMER HAD VEHICLE TOWED TO THE DEALER. MECHANIC INFORMED THE CONSUMER THAT TRANSMISSION FAILED. *AK CONSUMER ALSO HAD DRIVESHAFT AND DIFFERENTIAL PROBLEMS. *PH

• 12/09/2010· VISIBILITY

  SUN VISOR UNEXPECTEDLY DROPS DOWN WHILE DRIVING CAUSING VIEW OF ROAD TO BE OBSTRUCTED. *TR

• 12/08/2011· FUEL SYSTEM, GASOLINE,POWER TRAIN

  MY NISSAN MURANO 2003 HAS HAD THIS PROBLEM 3 MONTHS AFTER I BOUGHT IT. I WAS ON A HILL IN SAN FRANCISCO AND CAME TO A STOP SIGN. ALL OF THE SUDDEN THE CAR WOULD NOT MOVE FORWARD WHEN I STEPPED ON THE ACCELERATOR; INSTEAD IT STARTED ROLLING BACKWARD. IT WAS VERY SCARY. I TURNED OFF THE CAR AND RESTARTED AND THE CAR RESPONDED FINE. I THOUGHT IT WAS JUST A FLUKE. THEN 5 MONTHS LATER, I WAS IN A STOP AND OF TRAFFIC ON I80 ON MY WAY TO LAKE TAHOE. THE CAR REFUSE TO MOVE WHEN I STEPPED ON THE ACCELERATOR AGAIN. I STARTED PRESSING HARDER AND IT LURCHED FORWARD. IT DID THAT OVER AND OVER AGAIN IN THE STOP AND GO TRAFFIC. I FINALLY PULLED OVER AND CUT OFF THE ENGINE AND STARTED BACK UP; THE CAR RESPONDED FINE THEREAFTER. HOWEVER, IT KEPT REPEATING THE SAME PROBLEM; EACH TIME I WILL RESOLVE IT BY RESTARTING THE CAR. LUCKILY, IT WAS UNDER WARRANTY SO IT WAS REPLACED AT NO COST TO ME. THE CAR PERFORMED WITHOUT FURTHER PROBLEM UNTIL 2006. THE PROBLEM REARED ITS UGLY HEAD. I TOOK IT BACK IN AND THEY SAID IT WAS A BAD BATTERY. SO WE HAD THAT CHANGED, BUT THE PROBLEM CAME BACK. THE MECHANIC RESET THE CAR COMPUTER AND THE PROBLEM WENT AWAY. AGAIN, IT DIDN'T REALLY COST ME MUCH OTHER THAN THE BATTERY. THEN IN 2009, THE CAR AGAIN STARTED DOING THE LURCHING THING IN STOP AND GO TRAFFIC. IT'S ALWAYS IN THE SAME SITUATION. I KNEW I WAS OUT OF WARRANTY BY THEN AND IT WOULD COST ME AN ARM AND A LEG SO I JUST DEALT WITH IT BY RESTARTING THE CAR EACH TIME AND PRAY THE TRAFFIC WILL MOVE FASTER SOON. IT'S NOW 2011 AND THE PROBLEM REMAINS. AFTER READING ALL THE COMPLAINTS FROM PAST NISSAN MURANO OWNERS, I REALLY THINK NISSAN OWES US SOME MONEY. IT SHOULD'VE BEEN A RECALL SINCE MOST OF US PAID $35K+ FOR THIS CAR. MY CAR NOW HAS 145K MILES. I AM IN THE MARKET FOR A NEW CAR. I LIKE THE CVT. MAYBE WILL TRY A SUBARU INSTEAD. *TR

• 12/06/2008· SEATS,EQUIPMENT

  THE DRIVER'S SEAT HAS BROKEN TWICE UNDER WARRANTY AND REPAIRED. NOW IT HAD BROKEN A THIRD TIME OUT OF WARRANTY FOR THE EXACT SAME ISSUE. TSB'S HAVE BEEN ISSUED AND NOW A NEW PART NUMBER HAS BEEN LISTED, WHICH REALLY COMBINES THE TWO PREVIOUS FIX PART NUMBERS. EXTREMELY UNSAFE! GOD HELP MOST NISSAN MURANO PEOPLE IF THEY GET IN AN ACCIDENT WITH A BROKEN SEAT. *TR

• 12/06/2004· ELECTRICAL SYSTEM

  1) ALTERNATOR WENT DEAD ON 12/4 (SATURDAY) IN SAUSALITO WITH BOTH "BATTERY" AND "BRAKE" LIGHTS ON. DROVE FOR ANOTHER 20 MILES BY GOING THROUGH SF DOWNTOWN AND THEN GOT STRANDLED ON HIGHWAY 80 BAY BRIDGE, RIGHT BEFORE OAKLAND!! ALMOST GOT SERIOUS CAR ACCIDENTS TRYING TO PULL OVER!! 2) SPENT 4 HOURS OUTSIDE IN 30F FREEZING TEMP TO FINALLY REACH NISSAN'S ROAD-SIDE ASSISTANCE AND HAVE THE TOLL SERVICE TO TOLL THE CAR BACK TO SUNNYVALE, BAY AREA. NISSAN'S ROAD-SIDE ASSITANCE NUMBER IS INVISIBLE FROM THE SERVICE MANUALS! 3) NISSAN DEALER REPLACED THE ALTERNATOR ON 12/6 (MONDAY) RIGHT AWAY. DON'T KNOW IF THE NEW ALTERNATOR WILL BE OK WITHOUT EVER FAILING AGAIN?*AK

• 12/04/2010· SEATS

  TRAVELING AROUND CURVE IN ROAD. DRIVERS SIDE SEAT FRAME BROKE. ALMOST CAUSED ME TO LOSE CONTROL OF MY CAR. IN RESEARCHING, I FOUND THIS IS A KNOWN PROBLEM AND THE DESIGN OF THE REPLACEMENT PART HAS SINCE CHANGED. *TR

• 12/03/2011· POWER TRAIN

  IN THE FIRST QUARTER OF 2010 NISSAN EXTENDED THE WARRANTY TO COVER THE FAILED CVT TRANSMISSION. THE DEALER REPLACED IT AT NO COST TO ME (NISSAN COVERED THE PARTS AND LABOR). ON FRIDAY DECEMBER 2, 2011 WHILE THE SERVICE DEPARTMENT IN FAIRFAX, VIRGINIA WAS REPLACING THE LOWER OIL PAN GASKET, AND LOWER OIL COOLER HOUSING, THEY NOTICED THE TRANSFER CASE WAS STARTING TO FAIL/CRACK. INFORMED ME THAT WITHIN THE NEXT 6 TO 12 MONTHS THIS WOULD NEED TO BE REPLACED AND THIS IS AN 18 HOUR JOB. COST ESTIMATE IS $2,350. THEY SHOULD HAVE INFORMED ME OF THE KNOWN TRANSFER CASE PROBLEM LAST YEAR AT A MINIMUM TO SAVE THE LABOR COST. AT A MAXIMUM NISSAN SHOULD RECALL THIS KNOWN PROBLEM AND PAY FOR THE PARTS AND LABOR. *TR

• 12/03/2008· SEATS

  I HAVE A 2003 NISSAN MURANO AND I HAVE THE ISSUE OF THE FRONT DRIVERS SEAT ROCKING BECAUSE A WELD BROKE. THIS APPARENTLY IS BECOMING A MAJOR ISSUE AND THE DEALER REMINDS YOU THAT IT IS A SAFETY ISSUE WHEN THEY ASK FOR $900. FORTUNATELY AFTER SPEAKING WITH ANOTHER DEALER I FOUND THERE WAS A REPLACEMENT PART AND IT COULD BE FIXED FOR $350. I AM REPORTING THIS BECAUSE I AM DISAPPOINTED NISSAN IS NOT COVERING THIS TYPE OF ISSUE AS IT IS NOT LIKE A PART WORE OUT AND SECOND BECAUSE IF SOMEONE ELSE HAS THIS ISSUE AND IS INJURED OR KILLED IT SHOULD BE RECOGNIZED. I AM VERY DISAPPOINTED WITH NISSAN. *TR

• 12/01/2016· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  MY CAR WAS RUNNING SLUGGISH AND LOW POWER WHEN TURNED ON LIGHTS, WHEN TESTED BATTERY IT WAS FINE BUT VOLTAGE LOW SO I GUESS ITS NOT CHARGING BATTERY. DOESN'T START ALOT OF TIMES. ENGINE RUNS HOT QUICK, PUT NEW BATTERY DID SAME AND ONE DAY THE BATTERY AND BRAKE LIGHT STAYED ON AND THEN WHILE DRIVING IT JUST STOPPED LIKE I WAS GIVING IT GAS BUT CAR WASN'T MOVING. NOW IT WONT START AT ALL. THERE MAY BE A TINY OIL LEAK BUT DON'T KNOW FROM WHERE AND IT DRIVES ROUGH BUT THEY SAY MY SHOCKS AND STRUTS AND SUSPENSION AND EVERYTHING IS OK. *TR

• 12/01/2008· SEATS

  THE FRAMEWORK ON THE DRIVERS SEAT OF MY 2003 NISSAN MURANO CRACKED AND BROKE. THE SEAT WOBBLES. REPLACEMENT IS $900 FOR A BROKEN WELD. *TR

• 12/01/2008· SEATS

  FRONT DRIVER SEAT BROKE IN THE ASSEMBLY NISSAN MURANO 2003. *TR

• 12/01/2004· ELECTRONIC STABILITY CONTROLCrash

  I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH ON A SUNNY DAY (I.E., THE RAOD WAS DRY) WHEN THE CAR, ON ITS OWN, STARTED VEERING INTO THE RIGHT HAND LANE. I ATTEMPTED TO STRAIGHTEN THE CAR BY VERY GENTLY THE STEERING WHEEL TO THE LEFT, BUT IT WAS AS IF I HAD NO CONTROL OVER THE STEERING WHEEL AT ALL. THE CAR SKIDDED ACROSS 4 LANES OF TRAFFIC AND INTO A SERIES OF 360-DEGREE TURNS. EVENTUALLY, THE CAR STOPPED TURNING, FACING SOUTH IN A NORTHBOUND LANE. IT CONTINUED TO SKID BACKWARDS, AND ONLY CAME TO A STOP WHEN IT HIT A LIGHTPOLE ON THE SHOULDER OF THE ROAD. ALTHOUGH THE THE REAR OF THE CAR WAS TOTALLY DESTROYED AND THE CAR WAS ASSESSED AS NEEDING MAJOR, MAJOR REPAIRS, MY INSURANCE COMPANY REFUSED TO "TOTAL" THE CAR IS IT WAS ONLY ABOUT 6 MONTHS OLD AND HAD BEEN DRIVEN LESS THAN 5000 MILES. WITH NO OPTIONS AVAILABLE TO ME, I HAD THE CAR REPLACED, BUT SOLD IT THE DAY IT LEFT THE REPAIR SHOP AS I CONSIDER THIS CAR TO BE A DEATHTRAP AND REFUSED TO SET FOOT IN IT FOLLOWING THE ACCIDENT.*AK

• 11/30/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  DRIVING 60 MPH WHEN VEHICLE SUDDENLY STOPPED RUNNING. BRAKE AND ENGINE LIGHTS CAME ON. WAS UNABLE TO GET OFF ROADWAY AND OTHER VEHICLE HAD TO TURN SHARPLY TO AVOID HITTING ME. THIS WAS THE FIRST INCIDENT. HAVE HAD TWO INCIDENTS SINCE. *KB

• 11/30/2004· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WHILE DRIVING BATTERY/BRAKE WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK