2003 Mercury Grand Marquis

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2014· EXTERIOR LIGHTING

  THE HEADLIGHTS WOULD NOT COME ON. THE ONLY WAY TO DRIVE HOME WAS TO HOLD DOWN THE HIGH BEAM LEVER THE ENTIRE TIME, THERE ARE MANY COMPLAINTS ABOUT THIS SITUATION ONLINE WITH THIS VEHICLE AND THIS IS A SEVERE SAFETY ISSUE. THIS CAR IS OWNED BY MY 84 YEAR OLD MOTHER, LETS GET THIS RECALL DONE SO NO ONE GETS HURT. *TR

• 12/29/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS GS. THE CONTACT WAS DRIVING 35 MPH WHEN AN ABNORMAL NOISE WAS HEARD FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 54,000.

• 12/27/2019· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE WITH THE EXTERIOR LIGHTING SWITCH IN AUTO MODE, BOTH THE FRONT AND REAR EXTERIOR LIGHTING WOULD NOT ILLUMINATE. WHILE IN MANUAL MODE, THE TAIL LIGHTS WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO TOM HOLZER FORD (39300 W. 10 MILE RD, FARMINGTON HILLS, MI) WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 130,212.

• 12/27/2011· EXTERIOR LIGHTING,VISIBILITY

  HEAD LIGHTS WHEN OFF. I TURNED THEM TO THE AUTO SETTING AND THEY WOULD WORK FOR A SHORT TIME AND GO OFF. THEN THEY WOULDN'T WORK NO MATER WERE YOU SET THEM. WIPER CAME ON BY THEMSELVES AND I HAD TO PULL THE FUSE TO STOP THEM, WHEN I NEEDED THE WIPERS I HAVE TO REPLACE THE FUSE. THEN WHEN I TRY TO TURN THEM OFF THEY STOP IN THE DRIVERS VIEW IF THEY STOP AT ALL. SOMETIMES THEY WOULD WORK RIGHT AND THEN NOT AT ALL. THE WIPER WATER PUMP WOULD NOT WORK EITHER. NOW IT'S WORKING AGAIN. *TR

• 12/27/2010· EXTERIOR LIGHTING

  THE AUTOMATIC EXTERNAL LIGHTS GO OFF OR DO NOT TURN ON AT ALL. *TR

• 12/23/2013· WHEELS

  MY SON HAS A 2003, MERCURY GRAND MARQUIS. THE CAR HAS KNOW HAD THREE RIMS CRACK AT THE WELD THAT HOLD THE TWO HALVES OF THE STEEL RIM TOGETHER, ONE WAS CRACKED ALMOST COMPLETELY AROUND THE ENTIRE RIM AND IF IT HAD CRACKED IN HALF, THE TWO HALVES OF THE RIM WOULD HAVE SEPARATED AND YOU WOULD HAVE LOST THE TIRE AND COMPLETE CONTROL OF THE VEHICLE. THE CAR NOW HAS 32,000 MILES ON IT AND THE SPARE IS NOW CRACKED AND LOSING AIR AND THIS TIRE HAS ONLY BEEN ON THE CAR LESS THAN A YEAR. IF YOU GOOGLE CRACKED RIMS ON MERCURY CARS OR GRAND MARQUIS YOU WILL GET HUNDREDS IF NOT THOUSANDS OF PEOPLE HAVING THE SAME ISSUE WITH THEIR STEEL RIMS AND IF YOU GO TO ONLINE PARTS HOUSES AND PUT IN MERCURY GRAND MARQUIS STEEL RIMS YOU WILL FIND REPAIRED RIMS FOR ABOUT $47 AND A COUPLE SITES EVEN SAY, "THESE RIMS HAVE BEEN RE-WELDED AND HAVE NO CRACKS." I KNOW THAT THE SAN JOSE POLICE CARS USE THE SAME RIMS AS MY SON'S CAR AND LAST WEEK I ASKED A POLICE OFFICER IF THEY HAVE PROBLEMS WITH THE RIMS CRACKING AND HE TOLD ME THEY CHANGE THE RIMS TWICE A YEAR BECAUSE THEY ARE PRONE TO CRACKING AT THE WELD. I HAVE ALSO TAKEN THE CAR TO FORD SEVERAL TIMES AND THEY HAVE HAD NO INTEREST IN PROVIDING DIFFERENT RIMS OR EVEN GIVING ME THE INFORMATION NEEDED TO FILE A COMPLAINT, ALL THEY WANTED TO DO WAS SELL ME A NEW RIM OR RIMS FOR $197 EACH. MY QUESTION TO THEM WAS, "WHY WOULD I WANT TO BUY SOMETHING FOR $197 THAT WILL CRACK AGAIN SINCE IT TOO ISN'T WELDED TOGETHER CORRECTLY?" I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE RECALLED. WE SHOULD NOT HAVE TO WAIT UNTIL SOMEBODY DIES BECAUSE A RIM SEPARATES AND THE PERSON LOSES CONTROL OF THE VEHICLE AND HITS AND KILLS SOMEONE. . I AM ALSO SURPRISED THAT NO ONE HAS COMPLAINED ABOUT THIS TO YOU BEFORE AND THAT IF THEY HAVE YOU HAVE TAKEN NO ACTION, I GUESS YOU HAVE TO GET THE PROBLEM ON THE NEWS BEFORE ACTION IS TAKEN. *TR

• 12/22/2024· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  The headlights shut off without warning

• 12/21/2022· STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  Hard to steer car, power assist not working, doors do not lock

• 12/21/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS

  AT 69000 MILES THE LIGHTING CONTROL MODULE, CLIMATE CONTROL MODULE, RESTRAINT CONTROL MODULE STOPPED FUNCTIONING. ALL AT THE SAME TIME. ODD THEY ALL GO OUT AT THE SAME TIME. SAFETY ISSUE. *TR

• 12/19/2011· EXTERIOR LIGHTING

  THE HEAD LIGHTS WILL TURN OFF WHILE DRIVING. THEY WILL THEN GO BACK ON AFTER AN INDETERMINATE PERIOD OF TIME. IT MAKES NO DIFFERENCE WHETHER THE LIGHT CONTROL SWITCH ON THE DASH IS ON AUTOMATIC OR NOT. THIS MAY HAPPEN ANY NUMBER OF TIMES EVEN DURING A SHORT TRIP. THE PROBLEM IS THE LIGHTING CONTROL MODULE FOR WHICH FORD HAS A NEWLY DESIGNED PART, BUT NO RECALL OR SERVICE BULLETIN. NEEDLESS TO SAY IT IS AN OBVIOUS SAFETY ISSUE TO HAVE YOUR LIGHTS GO OUT AND LOSE ALL FORWARD VISIBILITY, ESPECIALLY ON A RAINY NIGHT. I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON SUCH AN OBVIOUS SAFETY HAZARD. *TR

• 12/18/2005· SUSPENSION

  SAME AS ODI 10142807.....FORD MOTOR ISSUED A RECALL (NHTSA CAMPAIGN 04V328000 & NHTSA PE 04010) FOR 2003 FORD CROWN VICTORIA & LINCOLN TOWN CAR ABOUT REAR BEARING SEALS AND AXLES. FORD L/M WILL NOT REPAIR MY 2003 MERCURY MARAUDER BASED ON THIS. IT IS THE EXACT SAME VEHICLE, ESPECIALLY THE REAR END. MARAUDER IS A LIMITED ADDITION WITH THE POLICE PACKAGE MENTIONED IN THE RECALL. *JB

• 12/16/2020· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (844) 648-2686) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 124,900. *BF CONSUMER STATED VEHICLE WAS REPAIRED BUT HAPPENED AGAIN AFTER 3 YEARS.*JB

• 12/16/2005· VEHICLE SPEED CONTROL

  DT: THE CONTACT COMPLAINED ABOUT INTERMITTENT SUDDEN ACCELERATION. IT OCCURRED WHEN THE CLIMATE WAS HOT, AND THE ENGINE WAS WARM. WHEN TAKING FOOT OFF OF THE ACCELERATOR TO MOVE IT TO THE BRAKE PEDAL THE ENGINE REVVED AND THE RIPENS WAREHOUSE. THE DEALER COMPLETED DIAGNOSTIC TESTING, AND THE PROBLEM COULD NOT BE DUPLICATED. NO REPAIRS HAVE BEEN MADE. *AK

• 12/15/2004· VEHICLE SPEED CONTROLCrash

  CONSUMER COMPLAINED ABOUT SUDDEN ACCELERATION. CONSUMER WAS IN A PARKING LOT AND PUT THE VEHICLE IN DRIVE. DID NOT PRESS THE ACCELERATOR, AND VEHICLE JUMPED THE CURB AND FLATTENED TWO TIRES.CONSUMER HAD THE VEHICLE TOWED TO A BODY SHOP. *AK

• 12/13/2016· EXTERIOR LIGHTING

  I UNDERSTAND THERE IS A PROBLEM WITH THE HEADLIGHTS FAILING AND A LETTER WAS ISSUED ABOUT A YEAR AGO, BUT NO PARTS WERE FURNISHED TO DEALERS.

• 12/13/2012· EXTERIOR LIGHTING

  LUCKILY I AM DRIVING HOME FROM WORK AROUND 1230AM ON AN INTERSTATE WITH MODERATE TRAFFIC. THE HEADLIGHTS JUST GO OFF WITHOUT ANY WARNING. AFTER SOME VERY CLOSE CALLS AND NOT JUST A FEW UPSET DRIVERS, I DID MANAGE TO GET OFF THE ROAD AND ONTO THE SIDE. I DISCOVERED THAT I COULD HOLD THE SIGNAL HANDLE BACK I HAD HIGH BEAM LIGHTS THAT LET ME GET HOME. I HAVE MAINTENANCE RECORDS ON THIS CAR SINCE IT'S FIRST OIL CHANGE AT 3000 MILES, THE AUTO IS WELL TAKEN CARE OF. I DO NOT UNDERSTAND WHY FORD WOULD NOT TAKE THE RESPONSIBILITY FOR THIS AS FROM WHAT I HAVE ALREADY READ ,IT IS A VERY COMMON PROBLEM, I GUESS NOT ENOUGH PEOPLE HAVE DIED FROM IT YET. *TR

• 12/10/2024· EXTERIOR LIGHTING

  The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the front headlights shutoff independently while turned on. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact who is an independent mechanic determined that the lighting control module (LCM) needed to be replaced. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 285,000.

• 12/10/2018· ELECTRICAL SYSTEM

  LCM GRAND MARQUIS 2003

• 12/08/2015· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FUSE WAS REMOVED TO PREVENT THE WINDSHIELD WIPERS FROM OPERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• 12/08/2004· AIR BAGSCrash

  WHILE CONSUMER WAS DRIVING ON AN INTERSTATE TRAFFIC WAS AT A COMPLETE STOP AND A COLLISION OCCURRED, CONSUMER'S VEHICLE WAS HIT FROM BEHIND, AND PUSHED INTO ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY, AND VEHICLE WAS TOTALED. DRIVER SUSTAINED INJURIES. *AK THE CONSUMER STATED THAT THE HEAD RESTS WERE TO FAR FROM THE HEAD TO BE EFFECTIVE. THE CONSUMER SUFFERED INJURIES. *TC

• 12/07/2015· STEERING

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH IN THE DRIVEWAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND FAILED. THE FAILURE ALMOST CAUSED A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,141.

• 12/07/2011· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 152,484.

• 12/06/2015· EXTERIOR LIGHTING

  I WAS DRIVING AND MY HEADLIGHTS WENT OUT. I COULDNT SEE THE ROAD. THEY NEVER CAME BACK ON. I WAS ON A CITY STREET

• 12/06/2013· STEERING

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WOULD HAVE TO LUBRICATE THE STEERING SHAFT EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE GEAR SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

• 12/05/2014· EXTERIOR LIGHTING

  THE HEADLIGHTS TURNED OFF WHILE ON THE FREEWAY. SINCE THEN IT'S HAPPENING MORE FREQUENTLY. NOW IT'S MULTIPLE TIMES EACH MORNING ON THE 35 MINUTE TRIP TO WORK. TEMPORARY SOLUTION IS TO MANUALLY HOLD THE MOMENTARY BRIGHTS SWITCH. HOLDING THIS SWITCH WHILE DRIVING IS ANNOYING, AND UNSAFE SINCE THAT IT ON THE SAME LEVER AS THE TURN SIGNALS. *TR

• 12/02/2003· SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTSCrash

  WHILE WAITING FOR RED THE LIGHT TO CHANGE, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER COULD NOT MAINTAIN CONTROL, THE VEHICLE JUMPED THE CURB AND CRASHED INTO A DITCH. *AK THERE WAS NO DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. THE AIR BAG DID NOT DEPLOY, THE ELECTRONIC FUEL SHUT OFF AND DID NOT ENGAGE AND THE SEAT BELTS DID NOT TIGHTEN. THE CONSUMER WAS TOLD THAT THE ADJUSTABLE PEDALS CAUSED THE ACCIDENT AND HAVE CAUSED A LOT OF ACCIDENTS. FORD CLAIMED THAT FAULT IS THE DRIVER'S FAULT DUE TO THEIR FOOT BEING ON BOTH PEDALS AT THE SAME TIME. *SCC *JB

• 12/02/2002· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

  CONSUMER STATED THE ACCELERATOR WOULD STICK ON OCCASIONS, ALSO WHEN THE BRAKE WAS APPLIED THE VEHICLE FAILED TO STOP. TS *JB

• 12/01/2017· ELECTRICAL SYSTEM,VISIBILITY

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL FOR APPROXIMATELY FIVE TO TEN SECONDS WHEN THE VEHICLE WAS BEING DRIVEN. THE CONTACT ALSO STATED THAT THE BLOWER MOTOR FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

• 11/30/2010· EXTERIOR LIGHTING

  HEADLIGHTS FAILED WHILE DRIVING AT NIGHT, SHORTLY AFTER STARTING, 2-5 MINUTES. THIS HAPPENED WITH THE LIGHT CONTROL IN AUTOMATIC OR IN MANUAL MODES. AFTER PULLING OFF OF ROAD IN TRAFFIC, THE LIGHTS BEGAN WORKING WITHIN 2 OR 3 MINUTES, APPARENTLY THIS IS A COMMON DEFECT IN THIS AUTO. *TR

• 11/29/2021· ELECTRICAL SYSTEM

  First issue: The headlights and door chime stay on after key is removed and lights are off causing battery to drain while vehicle is not being operated. Second issue: 50 amp ignition fuse blows randomly while car is in motion which causes a complete loss of power to the car including: braking power and power steering assist. The tilt steering being raised or lowered fixes the problem temporairly on occasion. A clicking sound from the lighting control module is heard when adjusting the tilt steering also

• 11/26/2013· EXTERIOR LIGHTING

  WHILE DRIVING DOWN THE HWY MY HEADLIGHTS WENT OFF THEN BACK ON, THEN OFF. THIS IS A KNOWN PROBLEM WITH WHAT FORD MOTOR COMPANY CALLS THE LCM (LIGHTING CONTROL MODULE) WHICH THEY HAVE DETERMINED WAS DUE TO IN PART TO POOR SODERING AT MANUFACTURING. THERE ARE THOUSANDS OF THE COMPLAINTS FILED, WITH THE SAME ISSUE. I CANNOT DRIVE ME CAR AT NIGHT IN FEAR OF LOOSING LIGHTING AS THEY COME ON AND OFF SPORADICALLY. WHY HAS NO RECALL BEEN ISSUED. I WAS INFORMED BY DEALER THEY ARE ALL AWARE OF THIS ISSUE AS WELL. THE PART COSTS $499.00 PLUS LABOR. (WHO CAN AFFORD THIS, BETTER YET FORD NEEDS TO OWN UP) THIS EVENTUALLY IS GOING TO LEAD TO VEHICLE LOSS OF CONTROL WITH CONSUMERS, AND FATALITIES I AM AFRAID, JUST AS THE FORD EXPLORER DID... PLEASE HAVE THE NHTSB INVESTIGATE THIS FURTHER, AND MAKE FORD MO. COMPANY DUE A MANDATORY RECALL. THIS IS A VERY SERIOUS ISSUE I'M AFRAID, AND THE CONSUMER IS HAVING TO PAY THE PRICE FOR FORDS NEGLIGENCE. ANY INSIGHT INTO THIS INVESTIGATION IS GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/26/2012· SUSPENSION

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BANGING SOUND HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 115,000.

• 11/25/2012· EXTERIOR LIGHTING

  TURNED ON HEADLIGHTS THEY DID NOT COME ON BUT IF YOU PULL BACK ON TURN SIGNAL HIGH BEAM WORKS WHEN HELD IN POSITION. *TR

• 11/25/2002· EXTERIOR LIGHTING

  WHILE DRIVING THE VEHICLE INTERMITTENTLY HEAD LIGHT BECOME INOPERABLE OBSTRUCTING THE DRIVER'S VIEW DEALER. DEALER REPLACED MODULE. TS

• 11/23/2022· SUSPENSION,EXTERIOR LIGHTING,UNKNOWN OR OTHER

  Almost had accidents because lights failed, headlights and taillights failed at night, including dash lights today, creating safety hazard. Seat tilt failed, and body mount frame bushing failed. Mirror tilt switch failed. Fuel filler neck leaks when filled. Very scary especially at night. Please recall and fix before we get hurt.

• 11/23/2013· EXTERIOR LIGHTING

  DRIVING DOWN THE HIGHWAY AT NIGHT AND THE HEADLIGHTS WENT OUT FOR NO REASON CAUSING ME TO HAVE TO HOLD THE HIGH BEAMS FOR THE REST OF THE TRIP. SAFETY HAZARD. *TR

• 11/23/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE

  WHILE DRIVING AT DUSK ON MY WAY HOME (WITH MY 5 YEAR OLD LITTLE GIRL!), MY HEADLIGHTS SHUT OFF WITHOUT WARNING! WE WERE FORTUNATE THAT SEVERAL DRIVERS IN THE ONCOMING LANE WERE CONCERNED AND CONSCIENTIOUS AND FLASHED THEIR HIGH BEAMS TO SIGNAL THAT SOMETHING WAS WRONG. DEDUCTIVELY, I RULED OUT MY LIGHTS BEING OFF BECAUSE THE SWITCH WAS ON. THAT WAS UNTIL THE TRAFFIC LIGHT TURNED RED AND I SAW NO REFLECTION ON THE BACK OF THE CAR IN FRONT OF ME! I FLIPPED THE SWITCH OFF THEN BACK ON AGAIN TO SEE IF IT WAS A BAD CONNECTION IN THE SWITCH OR PERHAPS IT WAS BETWEEN POSITIONS AND WOULD POSSIBLY WORK IF I REPOSITIONED IT. NO GOOD! UGH, THE LIGHT WENT GREEN! I NERVOUSLY PULLED AT THE BRIGHT LIGHT SELECTOR TO SEE IF THEY WORKED! JUST IN TIME TO BARELY MISS THE SUV THAT OBVIOUSLY DID NOT SEE US!!! I DID NOT LET IT GO UNTIL WE WERE SAFE AT HOME!!! PHEW!!! I GUESS NOW WOULD BE THE TIME TO CHANGE MY PANTS! *TR

• 11/22/2014· SUSPENSION,POWER TRAIN

  REAR AXLE AND BEARING NOISES. MARQUIS BOUGHT NEW. OWNER'S SON-IN-LAW NOTED MINOR BEARING NOISE IN REAR WHEN VISITING IN 2004. SON-IN-LAW RECEIVED CAR AFTER DEATH OF MOTHER-IN-LAW IN 2012, CAR HAD 24K MILES AT THAT TIME. NOTICED PRONOUNCED REAR END NOISE AT THAT TIME (A WHAA-WHAA-WHAA MATCHING SPEED CHANGES). LEFT REAR AXLE AND OUTBOARD BEARING FOUND TO BE PITTED AND WERE REPLACED BY INDEPENDENT REPAIR SHOP. RESEARCH BY OWNER INDICATES THAT AXLES FOR THIS, AND OTHER SIMILAR MERCURY AND FORDS HAD FACTORY AXLES INSTALLED THAT HAD NOT BEEN PROPERLY HEAT TREATED. NOW, NOV. 2014, AT 43.4K MILES THE RIGHT AXLE IS STARTING TO EXHIBIT NOISE SIMILAR, SO REPAIR IS UP-COMING. WILL EXAMINE NHTSA RECALL 04V328000 AS NOTED HERE IN OTHER COMMENTS POSTED. ALSO REFERENCE FORD/MERCURY SERVICE BULLETIN 0355. *TR

• 11/17/2014· EXTERIOR LIGHTING

  MY HEADLIGHTS QUIT WORKING OCCASIONALLY CANT SEE THE ROAD WITHOUT LIGHTS. *TR

• 11/17/2009· EXTERIOR LIGHTING

  HEADLIGHT GO OFF AND WILL NOT COME BACK ON. THIS HAPPENED ONCE BEFORE A FEW MONTHS BACK BUT STARTED WORKING AGAIN, THIS TIME WOULD NOT WORK, TOOK TO A FORD DEALER, PROBLEM WAS THE LIGHT CONTROL MODULE (LCM) . DEALER REPLACED FOR $556.16. *TR

• 11/17/2006· VEHICLE SPEED CONTROLCrash

  DT*: THE CONTACT STATED WHILE PARKED WITH THE IGNITION ON; THE VEHICLE SUDDENLY LURCHED FORWARD WITHOUT WARNING. THE BRAKES WERE DEPRESSED AND THE IGNITION WAS TURNED OFF, WHICH STOPPED THE VEHICLE AFTER IT TRAVELED 60 FT. THIS HAD OCCURRED ON NUMEROUS OCCASIONS. ALSO, WHILE TRAVELING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SPED UNCONTROLLABLY TO 80 MPH. THE BRAKES WERE DEPRESSED, BUT DID NOT DISENGAGE THE CRUISE CONTROL. ALSO, WHILE TRAVELING 40 MPH, THE VEHICLE ACCELERATED SUDDENLY, CAUSING THE CONTACT TO DRIVE THE VEHICLE INTO A DITCH TO AVOID AN ACCIDENT. THE CONTACT SUSTAINED A BRUISE TO THE SHOULDER. THE MANUFACTURER WAS CONTACTED, AND PROVIDED NO ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER TWICE, WHERE THE CRUISE CONTROL WAS REPLACED, BUT THE PROBLEM PERSISTED.

• 11/15/2005· SUSPENSION

  I HAVE A 2003 MERCURY GRAND MARQUIS WITH 49,000 MILES. IT STARTED HAVING A GRINDING NOISE IN THE REAR END. I CARRIED THE VEHICLE TO MY MERCURY DEALER. HE STATED THAT FORD HAD MADE AXLES WITH A SOFT METAL WHICH CAUSED THE WHEEL BEARING TO MAKE A GROOVE IN THE AXLE. TO CORRECT THIS PROBLEM I WOULD HAVE TO REPLACE BOTH AXLES AND WHEEL BEARINGS. I FEEL THAT FORD DOES NOT CORRECT THIS PROBLEM THERE IS A POSSIBILITY OF THE AXLES BREAKING AND CAUSING THE WHEEL TO COME OFF AND CAUSE AN ACCIDENT. I THINK FORD SHOULD RECALL THESE AXLES. *NM

• 11/14/2014· EXTERIOR LIGHTING

  MY BROTHER WAS VISITING FOR MY SON'S WEDDING AND USED OUR MOTHER'S CAR FOR TRANSPORTATION. HE FOUND THAT THE HEADLIGHTS WOULD NOT COME ON, AND EVENTUALLY FOUND THAT HOLDING THE HIGH BEAM SWITCH "ON", THE LIGHTS WORKED. AT THE DEALERSHIP HE WAS TOLD THERE WAS LIKELY A RECALL TO FIX THIS. SINCE HE HAS GONE BACK HOME, I HAVE BEEN RESEARCHING THIS FOR MY MOTHER. I FOUND A CLOSED "SAFETY" ISSUE, NUMBER PE08066, WHICH IS EXACTLY WHAT HE EXPERIENCED. ALTHOUGH YOU HAVE A VERY LOW NUMBER OF COMPLAINTS LISTED, CONSIDER THIS: MOST OF THESE CARS ARE PURCHASED BY OLDER PEOPLE, MANY MECHANICALLY INCAPABLE IN ADDITION TO BEING UNSAVVY WITH COMPUTERS AND THE INTERNET, AND TEND TO DRIVE IT LESS, ESPECIALLY AT NIGHT, SO THE ISSUE WOULD NOT BE NOTICEABLE FOR QUITE SOME TIME. IF THEY DID EXPERIENCE THIS, THEY PROBABLY PAID SOME SERIOUS MONEY TO FORD DEALERS TO GET IT FIXED, NOT REALIZING THAT THIS IS A HUGE SAFETY ISSUE AND THIS SHOULD BE FIXED FOR FREE UNDER WARRANTY BEFORE FAILURE OF THE MODULE - THE TSB TALKS ABOUT FAILURE OF THE MODULE. WELL, MY BROTHER TOOK IT IN FOR INSPECTION WITH THIS FAULTY MODULE, AND IT PASSED, SO THEN DO THEY NOT CONSIDER IT "FAILED"? MOTHER IS 91 YEARS OLD AND WOULD PROBABLY PANIC IF THE LIGHTS WENT OUT WHILE SHE WAS DRIVING IT. THIS IS A MAJOR SAFETY ISSUE, AND SHOULD BE RATED HIGHER TO GET THE WARRANTY WORK DONE!!! I PLAN TO FOLLOW UP WITH THE SAME DEALER AND SEE WHAT THEY HAVE TO SAY ABOUT THIS. MY SUSPICION IS THAT UNTIL IT FAILS SHE WILL HAVE TO PAY FOR THIS FIX, WHICH IS NOT CHEAP. THIS IS RIDICULOUS. LISTING MY INFORMATION INSTEAD OF HERS AS SHE NEEDS OUR HELP TO DEAL WITH THIS KIND OF ANNOYANCE. *TR

• 11/14/2003· SUSPENSION

  OCCASIONAL "POPPING" IN RIGHT REAR OF CAR. ON GOING SINCE CAR WAS PURCHASED ON NOV. 26, 2002. REPORTED EACH TIME CAR WAS TAKEN FOR SERVICE. AT SERVICING ON NOV. 11, 2003, TECHNICIANS FOUND "RIGHT REAR UPPER CONTROL ARM MISSING... FOUND RIGHT REAR UPPER CONTROL ARE BOLT OUT." *LA

• 11/14/2002· SUSPENSION

  WHILE THE VEHICLE IS IDLING THERE IS A ROUGHNESS AND KNOCKING NOISE. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. MR

• 11/10/2014· STEERING

  STEERING SHAFT CORRODED CAUSING STEERING TO BIND UP WHEN TURNING. LATER MODEL OF SAME VEHICLE RECALLED FOR IDENTICAL SAFETY FLAW. RECALL SHOULD BE EXPANDED TO INCLUDE 2003 AND ALL OTHER YEARS AFFECTED BY THIS SAFETY DEFECT. *TR

• 11/10/2010· EXTERIOR LIGHTING

  WHILE DRIVING ON A BACK ROAD ON MY WAY HOME FROM WORK, HEADLIGHTS WENT OUT AND COULD NOT BE TURNED BACK ON. HEADLIGHTS WERE IN THE AUTO MODE WHEN THEY WENT OUT, I SWITCHED TO MANUAL WHILE BRAKING SO NOT TO HIT ANYTHING HARD AND THEY DID NOT COME BACK ON. I PULLED OVER AND PARKED. I TRIED THEM AGAIN IN ABOUT FIVE MINUTES AND THEY WORKED FOR ABOUT 10 MINUTES AND THEN DID THE SAME THING. I HAVE NOT HAD THE CAR LOOKED AT YET, BUT ON THE INTERNET FOUND SEVERAL SIMILAR STORIES AND BELIEVE IT IS THE LIGHT CONTROL MODULE. I AM SHOCKED THERE HAS NOT BEEN A RECALL BASED ON ALL THE COMPLAINTS ONLINE ABOUT THE 2003 MERCURY GRAND MARQUIS, I'M GLAD I WASN'T ASLEEP AT THE WHEEL WHEN THIS HAPPENED TO ME! PLEASE DO SOMETHING ABOUT THIS, IT IS A SERIOUS PROBLEM!!! *TR

• 11/10/2009· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE HEAD-LIGHTS INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INSTALLED A LIGHTING CONTROL MODULAR AT AN EXPENSE OF $900.00. SHE ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS NOT ABLE TO SPEAK WITH A REPRESENTATIVE. THE FAILURE MILEAGE WAS 69,000.

• 11/10/2004· STEERING

  AFTER PARKING THE CAR ON THE SIDE OF THE ROAD, I GOT BACK IN AND THE STEERING COLUMN WOULDN'T TAKE THE KEY. IT WOULDNT TURN FORWARD OR BACKWARD JUST WOULD FIT IN THE KEYHOLE. STEERING COLUMN HAD TO BE FIXED AFTER I HAD THE CAR TOWED. THE CAR (2003 MERCURY GRAND MARQUIS) WAS 6 MONTHS OLD WITH 6,000 MILES ON IT. THE DEALERSHIP SAID THEY HAD THIS PROBLEM IN THE MERCURY SABLES BUT NOT THE MARQUIS. *AK

• 11/09/2010· EXTERIOR LIGHTING

  I AM HAVING A PROBLEM WITH MY HEADLIGHTS TURNING OFF WHILE DRIVING OR NOT TURNING ON AFTER I HAVE THE CAR OFF FOR A FEW MINUTES. ALL THE OTHER EXTERIOR LIGHTS WORK AT THIS TIME. I THOUGHT IT WAS ONLY HAPPENED WHEN I HAD IT IN AUTOMATIC LIGHTS BUT NOW IT HAPPENS WHEN I TURN THE LIGHTS ON MANUALLY TOO. SOMETIMES IF YOU MOVE THE BLINKER SWITCH AROUND THEY WILL COME BACK ON BUT OTHER TIMES THEY WON'T. I HAVE HAD TO DRIVE HOLDING THE THE BLINKER ARM BACK TO HAVE THE BRIGHTS ON SO I CAN MAKE IT HOME. IT STARTED IN JUNE AND HAPPENED VERY INTERMITTENTLY BUT NOW 5 MONTHS LATER IT IS HAPPENING EVERY TIME I DRIVE AT NIGHT.