2003 Mazda MPV

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2003· VEHICLE SPEED CONTROL

  WHILE SLOWLY ACCELERATING, THE RPM JUMPS UP ABOUT 600-800 RPM AND THE TRANSMISSION JUMPS, SOMEWHAT VIOLENTLY, INTO 3RD GEAR. IT ONLY OCCURRS FROM 2ND TO 3RD. IN DOES NOT MATTER WHAT THE WEATHER IS OR HOW LONG THE VEHICLE HAS BEEN OPERATING. IT HAPPENS ABOUT 70% OF THE TIME. WE HAVE TAKEN THE VEHICLE IN TWICE AND THE DEALER (SHERRITS SIC.) STATE THEY CAN NOT DUPLICATE THE PROBLEM AND THEY HAVE NOT FOUND ANY FAULT CODES, THEREFOR, THERE'S NOTHING THEY CAN DO. I AM TO CONTINUE TO MONITOR THE PROBLEM. OUR VAN HAS 6010 MILES ON IT.*AK

• 12/26/2005· POWER TRAIN

  MY 2003 MAZDA MPV, THE TRANSMISSION SHIFTS HARD BETWEEN 2ND AND 3RD GEAR. YOU CAN FEEL THE TRANSMISSION SLIPPING AND THEN IT HITS HARD INTO THIRD GEAR. I HAVE TAKEN THIS VEHICLE THREE TIMES TO THE DEALER FOR REPAIR. FIRST TIME THEY UPDATED COMPUTER INFO, SECOND TIME THEY REPLACED THE TCM, AND THIRD TIME THEY REPLACED THE TRANNY FLUID WHICH I PAID FOR AND THE PROBLEM STILL HASN'T BEEN SOLVED. *JB

• 12/20/2010· ENGINE AND ENGINE COOLING

  ON 2 SEPARATE OCCASIONS, ENGINE COIL ON 2004 MAZDA MPV BROKE WHILE DRIVING IN THE RAIN AND ANOTHER OCCASION ON A 2003 MAZDA MPV I ALSO OWN AN ENGINE COIL BROKE WHILE DRIVING IN WET WEATHER. EACH TIME IT CAUSED THE ENGINE TO SHAKE VIOLENTLY. THE SERVICE DEPARTMENT AT THE DEALERSHIP ADMITTED TO PROBLEMS WITH THE ENGINE COILS BUT REPORTS NO RECALL FOR THEM. THE IS A DESIGN FLOW THAT PREVENTS THE COILS FROM DISPERSING MOISTURE PROPERLY. *TR

• 12/19/2003· POWER TRAIN

  ON OCCASION, UPON ACCELERATION, ENGINE SLIPS, THEN BANGS INTO GEAR. TOOK IT TO THE SERVICE AND THEY FOUND NOTHING. PULLING OUT OF THE SERVICE PARKING LOT IT HAPPENED TO ME TWICE. ALSO MAN IN FRONT OF ME IN THE SERVICE LINE HAS THE SAME YEAR MODEL AND IS COMPLAINING ABOUT THE SAME THING. *AK

• 12/16/2003· POWER TRAIN

  THE TRANSMISSION DID NOT SHIFT SMOOTHLY. THE MOTOR REVVED UP THEN SLAMMED INTO GEAR, WHICH CAUSED THE VEHICLE TO JUMP. PROVIDE FURTHER DETAILS................................................................*JB

• 12/08/2005· AIR BAGS,SEAT BELTSCrash

  DT: THE CONTACT STATED WHILE TRAVELING AT 45 MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE. THIS RESULTED IN A CRASH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. ALSO, THE SEAT BELTS DID NOT RESTRAIN THE CONTACT PROPERLY. THE LAP PORTION OF THE BELT SEEMED TO WORK FINE, BUT THE SHOULDER STRAP DID NOT WORK PROPERLY. THE CONTACT SUSTAINED CHEST INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY.*AK UPDATED 01/19/06. *JB

• 12/05/2003· POWER TRAIN

  YOU CAN ADD ME TO THE LIST OF PEOPLE WHO ARE EXPERIENCING THE HARD SHIFT PROBLEM THAT MANY OTHERS HAVE DESCRIBED AS AN INTERMITTENT HARD SLAM OF THE TRANS IN MY NEW $30,000 MAZDA MPV. IT OCCURS WHEN THE VAN HAS BEEN DRIVEN FOR A WHILE AND HAPPENS WHEN SHIFTING FROM 2ND TO 3RD AROUND 30MI PER HR. I HAVE TAKEN IT TO THE ORIGINAL DEALER AND THEY ADMIT THAT THERE IS A PROBLEM BUT THEY WON'T TRY TO FIX IT BECAUSE THEY SAY THEY CURRENTLY THEY HAVE NO FIX FROM MAZDA. I EMAILED MAZDA AND THEY ADMIT THAT THERE IS NO FIX BUT THEY ARE WORKING WITH THE MANUFACTURER OF THE TRANSMISSION. I AM TRYING TO FILE FOR LEMON LAW ARBITRATION WITH THE ATTORNEY GENERAL AT THIS TIME. I NEED FOUR WORK ORDERS FROM THE DEALERS WHICH MEANS 4 DAYS WITHOUT A CAR AND TIME OFF WORK . THE SECOND DEALER I TOOK IT TO SAID MY VAN WAS WORKING AS IT WAS DESIGNED TO EVEN THOUGH I TRIED TO SHOW THE SERVICE MANAGER THE EMAIL FROM MAZDA THAT AS GOOD AS CONFESSES THAT THEY ARE HAVING PROBLEMS WITH THE TRANSMISSIONS ON 2003/2004 MPV'S. THE AREA DEALER SERVICE REP FOR MAZDA WOULDN'T HELP ME EITHER. I THINK IT'S TIME FOR ME TO CALL MY FRIENDS AT CBS NEWS AND GET MAZDA ON 20/20 AND HAVE THEM ANSWER SOME POINTED QUESTIONS, LIKE WHY DON'T THEY STAND BEHIND THEIR CARS AND GIVE US THE SERVICE WE ALL DESERVE. IF YOU WANT TO SEE MORE COMPLAINTS GO TO EDMUNDS.COM THERE ARE OVER 3000 + COMPLAINTS AND COUNTING. I THINK MAZDA WON'T DO ANYTHING ABOUT THIS UNTIL SOME ONE IS EITHER IN AN ACCIDENT OR HURT AS A RESULT OF THE TRANS. PROBLEM. MY RECOMMENDATION IS DON'T BUY A MAZDA MPY VAN. *JB

• 11/30/2003· POWER TRAIN

  THE TRANSMISSION SEEMS TO SHIFT VERY HARD IN BETWEEN CERTAIN GEARS..IT THRUSTS YOU FORWARD WITH A POWER SURGE. I BOUGHT THIS VEHICLE BECAUSE I AM A DISABLED WOMAN. AND IT FILLED ALL MY NEEDS..WHEN THIS JOLT HAPPENS. TALKED TO MY DOCTOR AND WAS ADVISED TO DO AS LITTLE DRIVING AS POSSIBLE IN THIS VAN. AT RISK OF MORE INJURY TO MY NECK..TOOK IT TO THE DEALER 3 TIMES..WAS TOLD THAT IT WAS JUST A QUIRK IN THE MAZDA TRANSMISSION. TOLD THE MAZDA MECHANIC THAT IT WAS AN AWFULLY EXPENSIVE QUIRK. THEY DID A REPROGRAM ON THE TRANSMISSION. IT STILL DOES IT ..ONLY NOW THE GEERS SLIP TOO. THEY SAID THAT THEY WOULD NO LONGER SEE THE VEHICLE FOR THIS PROBLEM . IF THEY COULD NOT GET THE VAN TO REPRODUCE THE PROBLEM FOR THE MECHANIC, THAT IT WOULD BE AT MY EXPENSE AND NOT UNDER WARRENTY. THEY REFUSE TO DO ANYTHING ABOUT IT. THIS PROBLEM EXIST. ONLY THERE IS NO WAY THAT YOU CAN PIN POINT THE MOMENT AND TIME OF THIS PROBLEM.*AK

• 11/28/2003· POWER TRAIN

  2003 MAZDA MPV. TRANSMISSION SHIFTS VERY HARD FROM 2ND TO 3RD. YOU CAN ACTUALLY FEEL THE TRANSMISSION SLIPPING AND THEN IT WILL SLAM INTO 3RD GEAR. IT FEELS AS IF YOU ARE BEING HIT FROM BEHIND. VERY DANGEROUS! THE PROBLEM IS INTERMITTENT AND UNPREDICTABLE. PROBLEM APPEARS TO BE MORE APPARENT WHEN THE OUTSIDE TEMP IS MILD AND THE ENGINE HAS BEEN RUNNING FOR MORE THAN 15-20 MINUTES. PROBLEM MUST BE DUPLICATED IN ORDER FOR MAZDA TO REPAIR. MY VAN HAS 6500 MILES ON IT. *AK

• 11/27/2003· POWER TRAIN

  2003 MAZDA MPV - TRANSMISSION SHIFTS VERY ROUGH FROM 2ND TO 3RD. YOU CAN FEEL THE TRANSMISSION SLIPPING THEN IT SLAMS INTO 3RD GEAR. PROBLEM IS INTERMITTENT AND UNPREDICTABLE. DEALER SAYS THE PROBLEM CANNOT BE DIAGNOSED AND FIXED UNLESS IT CAN BE DUPLICATED IN THE REPAIR SHOP. I PRINTED 30 PAGES FROM THE EDMUNDS.COM BOARD AND MAZDAUSA.COM BOARD AND HANDED IT TO THE SERVICE MANAGER TO SHOW THAT YES THIS IS A PROBLEM. THE VAN ONLY HAS 4100 MILES ON IT AND HAS DONE THIS SINCE PURCHASED. I WILL NOW KEEP A RECORD OF THE INCIDENTS. **RIVERSIDE, CA. *LA

• 11/24/2003· STRUCTURE

  MAZDA MPV 2003 PURCHASED IN FEB 03. SINCE THEN, HAVE HAD SEVERAL PROBLEMS WITH PASSENGER POWER SLIDING DOOR NOT OPERATING PROPERLY. IT HAS BEEN TO THE DEALERSHIP 4 TIMES FOR REPAIR. EACH TIME, DEALER CLAIMS IT'S "FIXED." SYMPTOMS INCLUDE: DOOR WILL NOT SHUT PROPERLY, WILL NOT OPEN AT ALL OR DOES NOT CLOSE FLUSH WITH VAN. INITIATED STEPS TO CLAIM VA LEMON LAW ON NOV 21, 2003. *LA

• 11/17/2003· ENGINE AND ENGINE COOLING,EQUIPMENT

  THERE IS A SULFUR SMELL COMING FROM THE ENGINE INTO THE PASSENGER COMPARTMENT, DEALER SAID ITS THE ETHANOL GAS THAT IS CAUSING THE PROBLEM AND THAT IT IS SEASONAL; DEALER SAID TO TRY OTHER GAS; DEALER HAS SAID THEY HAVE RECEIVED OTHER COMPLAINTS OF THIS SAME SMELL AND THAT AT LEAST ONE (PREGNANT) OWNER CANNOT DRIVE HER CAR WITHOUT BECOMING SICK. *LA

• 11/12/2003· ENGINE AND ENGINE COOLING,POWER TRAIN

  WHILE DRIVING AT ANY SPEED, THE GEARS IN THE VEHICLE SEEM TO BE SLIPPING. THE GEARS DIDN'T CHANGE AT THE PROPER INTERVALS. THERE WERE TIMES WHEN THE CONSUMER WOULD BE AT A STOP LIGHT AND THE VEHICLE WOULD LURCH FORWARD , AS IF STRUCK FROM BEHIND. THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPROGRAMMED THE PCM MODULE IN THE TRANSMISSION. THE REPROGRAMMING DID NOT STOP THE ENGINE FROM SLIPPING, BUT IT DID CAUSE THE CHECK ENGINE LIGHT TO GO OUT. THE VEHICLE HAS BEEN IN THE SHOP FOR THE ENGINE SLIPPING THREE TIMES, AND THE PROBLEM STILL PERSISTS. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *PH

• 11/06/2003· POWER TRAIN

  VEHICLE HAS CLUNKING WHEN IT SHIFTS FROM 2ND TO 3RD ESPECIALLY AT SLOWER SPEEDS VEHICLE HAS BEEN TO THE SHOP 4 TIMES AND PROBLEM STILL EXISTS. DEALER INSTALLED 2 NEW SOFTWARE UPDATES. DEALER THAT HAS TRIED FIXING PROBLEM IS NEW COUNTRY- MAZDA SARATOGA SPRINGS NY. *AK

• 10/28/2004· POWER TRAIN

  1) TRANSMISSION HAS VERY HARD SHIFT FROM 2ND TO 3RD GEAR. PROBLEM IS INTERMITTENT. 2) OCCURRED AT LEAST ONCE A DAY AND MOSTLY IN LOCAL TRAFFIC. 3) TOOK IT TO THE LONG BEACH MAZDA DEALER TO REPROGRAM THE TCM BUT THE PROBLEM STILL OCCURRING.*AK

• 10/23/2003· POWER TRAINCrashFire

  2003 MAZDA MPV - TRANSMISSION SHIFTS VERY ROUGH FROM 2ND TO 3RD. PROBLEM IS INTERMITTENT AND UNPREDICTABLE. DEALER SAYS THE PROBLEM CANNOT BE DIAGNOSED AND FIXED UNLESS IT CAN BE DUPLICATED IN THE REPAIR SHOP. *LA

• 10/22/2003· SERVICE BRAKES, HYDRAULIC

  THE REAR BRAKES SQUEAKED VERY LOUDLY WHEN COMING TO A STOP. THE CONSUMER HAD THE BRAKES INSPECTED BY THE DEALER THREE TIMES BUT THE DEALER HAS NOYT BEEN ABLE TO FIND OR CORRECT THE PROBLEM. *AK *NLM

• 10/18/2004· STRUCTURE

  FOR OVER 6 MONTHS, MY 2003 MAZDA MPV'S DRIVER'S SIDE BACK SEAT PASSENGER DOOR HAS BEEN OPENING SPONTANEOUSLY AND HAS NOT BEEN CLOSING CORRECTLY. IT HAS BEEN BROUGHT BACK TO BE REPAIRED TWICE, AND THE SAME PROBLEM PERSISTS. THE DEALERSHIP HAS REPLACED THE LOCKING MECHANISM, BUT THAT HAS NOT CORRECTED IT. WITH CHILDREN IN THE BACKSEAT, THIS POSSES A GREAT DANGER AS IT HAPPENS NEARLY EVERY TIME THAT DOOR IS OPENED.*AK

• 10/17/2007· AIR BAGSCrash

  WE WERE GOING THRU AN INTERSECTION WHEN ANOTHER PERSON DECIDED TO TURN LEFT TOO EARLY. WE WERE ALREADY 1/2 WAY THROUGH, COULD NOT STOP, TRAVELING AROUND 20 MPH. WE HIT THE PASSENGER SIDE FRONT TIRE AREA OF HIS VEHICLE WITH THE FRONT END OF OUR VAN. OUR VAN TOTALLY LOST THE FRONT BUMPER, THE FRONT IS TOTALLY SMASHED, MY HUSBANDS KNEES HIT THE DASH SO HARD HE DENTED THE DASH. MY GLASSES FLEW OFF. MY DAUGHTER WHO WAS IN THE REAR DRIVER SIDE HAD SCRAPES AND BRUISES FROM THE SEATBELT CONSTRAINT KICKING IN. ALL THIS AND NEITHER AIR BAG WENT OFF. INSURANCE IS WORKING ON ESTIMATES TO REPAIR OR TOTAL THE VAN? *TR

• 10/11/2011· STRUCTURE

  TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE TRUNK LATCH FRACTURED, CAUSING THE HOOD TO STRIKE HER ON THE HEAD. THE CONTACT RECEIVED A MINOR CONCUSSION. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 72,000.

• 10/10/2006· TIRES

  DT*: THE CONTACT STATED THE TIRE WAS VERY LOW AND SEEMED TO BE FLAT. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO DETERMINED THE VALVE NEEDED TO BE REPLACE AND THE TIRE WAS INFLATED. IN JULY, ONE OF THE OTHER TIRES WERE VERY LOW. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHO DETERMINED THE TREAD WAS WORN OUT AND THE TIRE WAS REPLACED. THE TIRE DEALER ALSO DETERMINED THAT ALL THE TREAD ON ALL TIRES WERE WORN AND NEEDED TO BE REPLACED. ONLY ONE TIRE WAS REPLACED AT THAT TIME. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER FOR A SECOND OPINION WHO AGREED THAT THE TREAD OF THE TIRES WERE WORN AND RECOMMENDED NEW TIRES. THE OTHER THREE TIRES WERE REPLACED AT THE TIRE DEALER. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEALER FOR AN ALIGNMENT. THE VEHICLE HAD ONLY BEEN DRIVEN FOR 14,500 MILES BEFORE THE TIRES HAD TO BE REPLACED DUE TO TREAD WEAR. THE TIRES HAD BEEN SERVICED REGULARLY FOR TIRE PRESSURE AND TIRE ROTATION. THE TIRE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THEY WOULD REIMBURSE FOR THE TIRES. *AK

• 10/04/2011· TIRES

  UNIROYAL 2256016 AWP II ON ALL FOUR WHEELS. VAN STARTED PULLING TO THE RIGHT AND GOT PROGRESSIVELY WORSE UNTIL I TOOK IT IN FOR ALIGNMENT. ALIGNMENT WAS FINE. KEPT DRIVING. PULLING GOT SO BAD THAT VAN WOULD START CAREENING OFF ROAD IF STEERING WHEEL WAS LET GO (EVEN AT SLOW SPEEDS). REMOVED FRONT RIGHT TIRE AND PUT ON FRONT LEFT WHEEL - VAN STARTED PULLING LEFT. TOOK VAN IN TO TIRE STORE - TECHNICIAN INDICATED TREAD HAD APPROX 15,000 MILES LEFT, BUT TREAD WAS SEPARATING FROM REST OF TIRE. *TR

• 10/01/2010· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE LIGHT ILLUMINATED AND THE ENGINE BEGAN TO STALL INTERMITTENTLY. THE DEALER REPLACED THE PCV VALVE ON 10/5/2004. THE FAILURE OCCURRED AGAIN IN SEPTEMBER 2010. THE IGNITION COILS WERE ALSO REPLACED. THE VEHICLE WAS REPAIRED AGAIN ON 9/28/2010; HOWEVER, THE CHECK ENGINE LIGHT CAME ON AGAIN. THE FAILURE MILEAGE WAS 25,427. THE FAILURE MILEAGE WAS 106478. THE WATER PUMP WAS CRACKED, AND THE TRANSMISSION RANGE SENSOR FAILED. THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AGAIN AND THE VEHICLE BEGAN TO RUN ROUGH AND THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. IT WAS DETERMINED THAT THE IGNITION COIL THAT WAS REPLACED IN SEPT 2010 HAD GONE BAD AND THE IGNITION COIL THAT WAS REPLACED IN APRIL OF 2008 HAD ALSO GONE BAD. UPDATED EVOQ 03/25/11 UPATED 04/15/11

• 10/01/2007· ELECTRICAL SYSTEM

  CHECK ENGINE LIGHT COMES ON. VEHICLE STUTTERS AND SOMETIMES DIES. DEALER REPLACED IGNITION COILS ##1 AND #3. BIG SAFETY ISSUE WHEN DIES IN HEAVY TRAFFIC. VEHICLE MILES 27673. SEVERAL COMPLAINTS FROM 2002-2006 MPV OWNERS ABOUT THE IGNITION COILS GOING BAD. *TR

• 10/01/2007· ELECTRICAL SYSTEM

  VEHICLE STUTTERS AND DIES IN TRAFFIC. DEALER REPLACED IGNITION COIL #4. PAID $220 SINCE WAS WARRANTY WAS UP BY 4,000 MILES. ON 4-3-06, SAME PROBLEMS REPLACED COILS #1 AND #3. FILED COMPLAINT ODI#10204560. RESEARCH SHOWS THAT THIS IS A MAJOR DEFECT ON MAZDA MPV VANS MANUFACTURED FROM 2002-2006. SEE THE FOLLOWING ODI #'S 10187564,10127104,10200067,10196342,10196846,10200818,10172841, 10188280. NHTSA SHOULD FORCE MAZDA TO RECALL THESE COILS BEFORE SOMEONE STALLS IN HEAVY TRAFFIC AND GETS HURT. *TR

• 09/30/2016· AIR BAGS,UNKNOWN OR OTHER

  CAR WAS STATIONARY AND IN PARK. UPON TURNING KEY IN IGNITION, THE PASSENGER SIDE AIR BAG DEPLOYED. MAZDA SERVICE AGENT COULD FIND NO MECHANICAL CAUSE. IT IS NOT NORMAL WEAR AND TEAR. RESULTING AIRBAGS CANNOT BE TURNED ON, LEAVING US WITH A VEHICLE WITH NO AIRBAG PROTECTION. MAZDA DECLINED OUR REQUEST TO REPLACE THE FAULTY AIRBAG SYSTEM, AND ONLY OFFERED US A 500 CREDIT TOWARD THE PURCHASE OF ANOTHER VEHICLE. THIS OFFER DOES NOT EQUAL THE BOOK VALUE OF THE CAR, AND CERTAINLY THE REAL VALUE OF A PAID FOR RELIABLE VEHICLE IN GREAT CONDITION.

• 09/16/2010· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. WHEN SHE ATTEMPTED TO STOP THE VEHICLE, THE BRAKES WOULD NOT RESPOND. THE CONTACT SHIFTED INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT A PART OF THE ACCELERATOR PEDAL HAD BEEN TIGHTENED WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED AT THAT TIME. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. THE FAILURE MILEAGE WAS 86,298. UPDATED 02/23/11 *BF UPDATED 02/28/11

• 09/15/2008· POWER TRAIN

  TRANSMISSION SLIPS, USUALLY GOING FROM 2ND TO 3RD, AND SOMETIMES 1ST TO 2ND. USUALLY HAPPENS WHEN I TRY TO ACCELERATE HARD. ENGINE REVS UP AND THE TRANSMISSION SLIPS, THEN WITH A BIG CLUNK THE GEAR ENGAGES. SEEMS TO ME LIKE A SEVERE SAFETY ISSUE IF YOU CANNOT ACCELERATE YOURSELF OUT OF A POTENTIAL SIDE IMPACT. AND THIS MUST BE HARD ON THE TRANSMISSION TOO. I'VE CHECKED THIS OUT WITH TWO SEPARATE DEALERS, ONCE RIGHT AFTER I GOT THE VEHICLE IN 2003 AND ONCE IN 2005. BOTH DEALERS COULD NOT REPRODUCE THE PROBLEM, BUT THIS HAPPENS TO ME QUITE OFTEN, AT LEAST A COUPLE OF TIMES A MONTH. I KNOW THAT THE SERVICE BULLETIN IS OUT ON THIS, BUT NOW MY WARRANTY IS EXPIRED. AT ANY RATE, I DON'T FEEL LIKE TAKING IT INTO THE DEALER AND WASTING MY TIME ONLY TO BE TOLD THAT THERE IS NOTHING WRONG WITH IT. *TR

• 09/14/2018· WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES

  I WOULD LIKE TO REPORT THE VANCE WHO IS THE AUTO MANAGER AT SEARS AUTO IN SALEM, OREGON AT 955 LANCASTER DRIVE NE SALEM, OREGON 97301. I BOUGHT 4 NEW TIRES IN JUNE 2018 AND PURCHASED A ROAD HAZARD PLUS WARRANTY. IN BETWEEN THIS INCIDENT I AM REPORTING TO YOU; I REPORTED VANCE FOR BEING VERY UNPROFESSIONAL TO ME IN THE STORE, MAKING DEMEANING COMMENTS TO ME, AND DENYING ME THE OPPORTUNITY TO BUY ALL SEASON TIRES THAT WERE AVAILABLE ONLINE. I FILED A COMPLAINT IN JULY AFTER GOING IN FOR AN OIL CHANGE AND VANCE DOING SOMETHING TO MY HEADLIGHTS WHEN HE WAS NOT ASKED TO. I AM REPORTING THAT EVERY PART THAT I REPLACE NEW ON MY CAR; VANCE WENT TO THAT AREA (NEW HEADLIGHTS, NEW ROTORS) AND CAUSED ME TO HAVE TO GO RECEIVE ADDITIONAL WORK (WHICH I DID ON MY ROTORS, I HAD TO HAVE THEM MACHINED EVEN THOUGH I HAD NEW ONES PUT ON IN 2016. NEW ROTORS LAST MORE THAN 1 BRAKE PAD CHANGE). I RECEIVED THAT WORK ON SEPTEMBER 10, 2018 AT ANOTHER AUTOMOTIVE SHOP. I WENT TO SEARS ON SEPTEMBER 10, 2018 BECAUSE MY TIRE WAS LOW. MY TIRES ARE STILL UNDER WARRANTY. VANCE FROM SEARS AUTO IN SALEM, OREGON STATED HE WOULD NOT SERVICE MY CAR BECAUSE I FILED A REPORT WITH SEARS CUSTOMER SERVICE. HE STATED I CAN DRIVE TO SEARS IN BEAVERTON, OREGON WHEN VANCE KNEW I HAD A NAIL IN MY TIRE. HE WAS PUTTING MY SAFETY AT RISK. I HAD TO GO BUY ANOTHER TIRE, CALL THE DISTRICT MANAGER (LEO), AND HAVE HIM APPROVE FOR MY TIRE TO BE CHANGED IN SALEM AND TO BE REIMBURSED FOR THE TIRE THAT I PAID FOR. LEO WAS VERY PROFESSIONAL AND FIXED THE SITUATION BUT I AM REPORTING VANCE ATTEMPTING TO COMPROMISE MY SAFETY, WORKING ON AREAS OF MY CAR I DID NOT ASK OR APPROVE, UNPROFESSIONAL ABUSE, AND FOR DISCRIMINATION. THERE ARE OTHER CUSTOMERS THAT HAVE FILED CUSTOMER SERVICE COMPLAINTS AGAINST THIS SALEM AUTO SHOP IN SALEM, OREGON BUT THEY WERE STILL ABLE TO UTILIZE THEIR WARRANTY. I APPRECIATE YOUR INVESTIGATI

• 09/14/2009· ENGINE AND ENGINE COOLING

  THE CAR WAS OPERATING NORMALLY, THAN THE WATER PUMP BROKE. THIS CAUSED THE ENGINE TO OVERHEAT. THE WATERPUMP WAS REPLACED AND THE ENGINE REQUIRED A VALVE JOB. *TR

• 09/14/2004· ENGINE AND ENGINE COOLING

  MY DAUGHTER, DANIELLE GRANDE, WAS BURNED ON THE LEG BY THE TAILPIPE OF MY MAZDA MPV MINIVAN. HER LEG TOUCHED THE TAILPIPE BECAUSE IT STICKS OUT PAST THE BOTTOM EDGE OF THE BACK BUMPER. I CALLED MAZDA AND REPORTED THE PROBLEM BUT THEY REFUSED TO FIX IT OR TAKE ANY ACTION.

• 09/13/2010· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  2003 MAZDA MPV LX WITH 35,000 MILES IGNITION COIL FAILURE AFTER DRIVING THROUGH RAINSTORM IN EXTREMELY RURAL AREA. I WAS DRIVING ALONE AND HAD TO LIMP THE VEHICLE 30 MILES BACK TO TOWN AT 25 MPH. ONLY ONE PLACE IN TOWN COULD FIX IT AND IT WAS AN EXPENSIVE REPAIR. I HAVE BEEN TOLD THIS IS A COMMON ISSUE WITH THE MAZDA MPV AND IF SO, THERE SHOULD BE A RECALL FOR THE POORLY DESIGNED COIL. *TR

• 09/07/2005· POWER TRAIN

  2003 MAZDA MPV. TRANSMISSION SHIFTS VERY HARD FROM 2ND TO 3RD. YOU CAN ACTUALLY FEEL THE TRANSMISSION SLIPPING AND THEN IT WILL SLAM INTO 3RD GEAR. IT FEELS AS IF YOU ARE BEING HIT FROM BEHIND. VERY DANGEROUS! THE PROBLEM IS INTERMITTENT AND UNPREDICTABLE. *NM

• 09/02/2004· VEHICLE SPEED CONTROL

  1. USE OF CRUISE CONTROL ON WEST VIRIGINA TURNPIKE WITH MPV 2. CRUISE CONTROL FAILS TO MAINTAIN SET SPEED. SPEED WILL VARY +/- 3 MPH. IN GOING UP HILL CRUISE CONTROL OVER SPEEDS SET SPEED BY 3-4 MPH, SOMETIMES ACCELERATING AT THE INCREASED SPEED BY SEVERAL SECONDS. AT 70 MPH THIS CAUSES THE DRIVER TO HAVE TO BRAKE TO AVOID REAR ENDING THE CAR IN FRONT EVEN THOUGH THE CAR AHEAD MAY BE 8 OR MORE CAR LENGTHS AWAY. THIS IS A TOTALLY UNSAFE CONDITION. 3. DEALER WOULD DO NOTHING TO REPAIR SAYING THAT THE SPEED VARIATION WAS WITHIN MFG. LIMITS?*AK

• 08/29/2008· AIR BAGSCrash

  RESTRAINED DRIVER WAS TRAVELING THROUGH AN INTERSECTION AT APPROXIMATELY 40MPH WHEN SHE WAS T-BONED BY A STICKING VEHICLE. AIR BAGS DID NOT DEPLOY. SERIOUS INJURIES. *TR

• 08/26/2007· ELECTRICAL SYSTEM

  BROWSING THE COMPLAINTS 2002 - 2006 FOR THE MAZDA MPV, I THINK YOU WILL FIND MANY OF THE SAME COMPLAINTS REGARDING THE IGNITION COILS. I HAVE A 2003 MPV AND HAD 3 COILS AND ALL 6 PLUGS REPLACED IN THE SPRING AT A COST OF $700. I NOW HAVE ONE OR MORE COILS FAILING AGAIN AND AM FACED WITH A SIMILAR CHARGE. THIS SHOULD DEFINITELY BE A RECALL ISSUE AS IT IS AN OBVIOUS DESIGN FLAW. *TR

• 08/24/2010· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED WHEN STARTING THE VEHICLE. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE WOULD JERK WHEN SHIFTING FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE ONE OF THE O2 SENSORS WAS REPLACED. THROUGHOUT THE FOLLOWING YEAR, THE CHECK ENGINE LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE DASHBOARD BEFORE INDEPENDENTLY TURNING OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE CHECK ENGINE LIGHT WOULD NO LONGER BE ILLUMINATED. THE VEHICLE THEN BEGAN TO JERK WHEN SHIFTING GEARS AT ANY SPEED. AFTER CONDUCTING HIS OWN RESEARCH, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE ALL OF THE ENGINE COILS WERE REPLACED. THE CONTACT STATED THAT APPROXIMATELY ONE MONTH LATER, THE CHECK ENGINE LIGHT HAD RE-ILLUMINATED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 89,566.

• 08/16/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT 48 HOURS AFTER PURCHASING THE VEHICLE FROM HONDA OF WINTER HAVEN IN WINTER HAVEN, FLORIDA, THE PASSENGER SIDE AIR BAG DEPLOYED WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE FRONT PASSENGER'S RIGHT ARM AND LUNG WERE BRUISED AND WAS TAKEN TO THE HOSPITAL BY THE DRIVER. THE PASSENGER WAS TREATED AND RELEASED. THE POLICE WAS CONTACTED, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED BY AN INDEPENDENT MECHANIC OR THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

• 08/14/2017· AIR BAGS,UNKNOWN OR OTHER

  TAKATA RECALL IT SAY SR ON THE SEAT.... THIS IS WHAT HAPPENS, MY WIFE AND I WORK FOR A SATELLITE COMPANY AS INSTALLERS. SAT AT 4:30PM WE ARRIVE AT CUSTOMER HOUSE TO PERFORM THE INSTALLATION. .. TURN THE CAR OFF I TAKE THE KEYS AS NORMAL.GREET THE CUSTOMER AND DID A SITE SURVER 5 MIN.. PASS AND WE DECIDED TO GO BACK TO THE CAR TO DO PAPER WORK AND TURN AC ON.... WELL MY WIFE GOT ON TH PASSENGER SIDE AND I IN THE DRIVER SIDE WE CLOSE THE DOOR AND I PRESENT THE KEY TO TURN ON CAR.. THE PASSENGER SIDE AIR BAG ON THE SEAT DEPLOYE AND INJURE MY WIFE ON HER ARMS AND BACK RIB CAGE NECK BONES BREATHING SHARP PAIN ON THE LUNG AREA MAKING HER SHORT OF BREATH. WHILE SHE RECEIVED THE IMPACT WITH OUT EXPECTING THE HIT SHE THOUGHT SHE WAS SHOT SHE LOST CONTINENCE AND FALL INTO TRAUMA AND STRESS LEVELS TILL I REALIZE IT WAS THE AIR BAG HAD DEPLOYED WHILE CAR WAS IN PARK. THIS HAPPEN WHILE THE VEHICLE WAS IN PARK AND OFF NO IGNITION KEYS AND HAPPEN WHEN I PRESENTED THE KEY TO TURN IT ON. NOW SHE LEAVES IN FEAR WHAT IF THE NEXT CAR DO THE SAME AND IT HAS AFFECTED HER LIFE PUTTING HER IN PAINFUL MISERY MENTAL AND SUFFERING THE IGNORANCE AND UNPROFESSIONAL HAS AFFECTED MY FAMILY. .. MAZDA IT'S RESPONSIBLE... THANK GOD SHE IT'S ALIVE AND WE WASN'T DRIVING. I DECLARE THE VEHICLE UNSAFE AND SHOULD BE A RE CALL NOW PLEASE. LET'S SAFE LIFE'S. THANK YOU! SOME IT'S LIABLE FOR WHAT HAPPEN TO HER THIS VEHICLE I GOT IT FROM THE HONDA DEALER OF WINTER HAVEN FL THEY HAVE BEEN VERY HELPFUL AND KIND TRYING TO HELP US THE BEST WAY. I NEED HELP I AM LOOSING TIME AT WORK AND ALL THE DIFFICULTIES WE GOING THROUGH. WHAT CAN YOU DO?

• 08/12/2005· ENGINE AND ENGINE COOLING

  AT SPEEDS OF 25 - 35 MILES PER HOUR, OUR 2003 MAZDA MPV LX STALLED FOR NO APPARENT REASON IN TRAFFIC. ALL CONTROL OF THE VEHICLE WAS LOST WHEN IT STALLED, LUCKILY, WE WERE TRAVELING AT SPEEDS AND IN A LANE THAT NO ACCIDENT OCCURRED, HOWEVER, IT WAS EXTREMELY DANGEROUS. WE HAD THE VEHICLE SERVICED AT A DEALER LOCAL TO WHERE WE WERE VACATIONING. THE DEALERSHIP, HOLMAN MAZDA IN EGG HARBOR TOWNSHIP, NJ, REPLACED AN AIR BYPASS VALVE, WHICH THEY STATED WAS THE REASON FOR STALLING AT APPROXIMATELY 2500 RPM. WHEN ASKED IF THIS WAS A NORMAL FAILURE, THE DEALER DID NOT BELIEVE SO. *NM

• 08/09/2007· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2003 MAZDA MPV. WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD SURGE. THE FAILURE OCCURRED EVERYTIME THE BRAKES WERE APPLIED. A SAFETY RECALL NOTICE WAS RECEIVED IN 2004 AND THE REPAIR WAS MADE TO THE VEHICLE. THE FAILURE HAD REOCCURED. HE WAS UNCERTAIN ABOUT THE EXACT MILEAGE ON HIS VEHICLE.

• 08/05/2011· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WOULD BEGIN TO JERK AND IT WOULD NOT RESPOND TO THE ACCELERATOR PEDAL. THE FAILURE RECURRED WHILE DRIVING AT VARIOUS SPEEDS AND THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE ON THE INSTRUMENT PANEL DURING THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE IGNITION COIL FOR THE SIXTH CYLINDER WAS REPLACED. APPROXIMATELY THREE YEARS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE IGNITION COIL FOR THE FIRST CYLINDER WAS REPLACED. THE FAILURE MILEAGE WAS 52,500 UPDATED 08/24/11 *BF THE CONSUMER STATED IT COST $580 TO REPLACE EACH COIL. UPDATED 12/02/11

• 08/05/2004· STRUCTURECrash

  CONSUMER'S VEHICLE WASI NVOLVED IN A COLLISION, AND THE DEALER REPAIRED THE DOOR, BUT DAMAGED THE SIDE BODY MOLDING. SERVICE MANAGER REFUSED TO REPAIR WHAT WAS DAMAGED, AND ASKED CONSUMER NOT TO RETURN. ALSO, VEHICLE WAS IN FOR A TIRE ROTATION. CONSUMER WANTED TO KNOW HOW THEY GAINED ACCESS TO THE INTERIOR OF THE VEHICLE WITHOUT HAVING THE KEYS. CONSUMER WAS VERY ANGRY BECAUSE IT WAS A FORMER EMPLOYEE WHO DID THIS. THE SERVICE MANAGER DENIED THE INCIDENT, AND ASKED CONSUMER AGAIN NOT TO RETURN TO THIS DEALERSHIP. *AK

• 07/28/2010· SERVICE BRAKES, ELECTRIC

  I HAVE A 2003 MAZDA MPV ES. IT HAS 60,000 MILES ON IT. MY PROBLEM IS WITH THE BRAKES, I THINK! NO ONE CAN FIND ANYTHING WRONG. KNOW HOW IT SOUND IF YOU RUN OVER AN UNLEVEL MANHOLE COVER AT A SLOW SPEED? EVERYTIME I BRAKE, THERE'S A CLANGY METAL TO METAL SOUND. LOUD! I HAVE HAD THE VAN PUT ON A RACK 4-5 TIMES, AND NO ONE CAN VISIBLY SEE ANYTHING WRONG. I HAVE LOOKED AT ALL THE RECALLS AND SEE NOTHING SIMILAR TO THIS. IT'S DRIVING ME CRAZY BECAUSE IT SOUNDS LIKE THE BOTTOM IS FALLING OUT EVERYTIME I BRAKE.. *TR

• 07/28/2009· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2003 MAZDA MPV. IN 2004, THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER REGARDING THE PCV HOSE. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE HOSE, EVEN THOUGH NO FAILURES WERE PRESENT. THERE WERE NO ISSUES WITH THE VEHICLE FOR FIVE YEARS. CURRENTLY, THE VEHICLE IDLES VERY ROUGHLY, SHAKES, AND SURGES WHENEVER IT IS IDLING AT A STOP SIGN. THE SERVICE ENGINE SOON AND OTHER INSTRUMENT PANEL GAUGES ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE HOSE ONCE AGAIN; HOWEVER, IT WAS NOT THE ORIGINAL MODEL NOR THE RECALLED MODEL. THE VEHICLE HAS BEEN OPERATING NORMALLY SINCE THE MOST RECENT REPAIR. THE CONTACT BELIEVES THAT THEY SHOULD HAVE PLACED THE CURRENT HOSE ON THE VEHICLE BACK IN 2004 AT 30,000 MILES. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 08/14/09. *LJ UPDATED 08/14/09.*JB

• 07/27/2009· ELECTRICAL SYSTEM

  2003 MAZDAMPV STARTED TO STALL AND LOSE POWER. DIAGNOSIS REVEALED FAILURE OF IGNITION COIL 1 AND 3. I HAD THEM REPLACED. *TR

• 07/17/2013· VEHICLE SPEED CONTROL

  WE DRIVE TO LAKE TAHOE IN MY MPV VAN WITH 5 PEOPLE IN IT. THE VAN JERKED WHEN DRIVING ACCELERATING FROM 40 TO 50 MPH. WE CHANGED DRIVER ON THE WAY, AND BOTH DRIVER FELLED THE SAME THING. IT SEEMS A TRANSMISSION SHIFT SHOCK OR SHIFT FLARE. THEN WHEN "GOOGLE" THE PROBLEM ON INTERNET, I FOUND OUT THAT IT IS A VERY COMMON PROBLEM FOR MAZDA MPV 5-SPEED AUTO TRANSMISSION. MANY PEOPLE EXPERIENCED A SUDDEN FAILURE AFTER A FEW WEEKS OF THE "SHIFT FLARES". THIS CAN BE VERY DANGEROUS. MAZDA SHOULD OFFER FREE REPAIR FOR THIS COMMON FAILURE OF THEIR PRODUCT. I'M ENGINEER AND I TAKE GOOD CARE OF MY CARS AND CHANGE ALL OIL AND ATF ON SCHEDULE. MY FORD MINIVAN 96 AREOSTAR HAVE RUN MORE THAN 260 K MILE WITH ORIGINAL ENGINE AND TRANSMISSION. IT IS STILL RUNNING STRONG. *TR

• 07/17/2009· ELECTRICAL SYSTEM

  I HAVE HAD FOUR DIFFERENT COILS REPLACED ON A 2003 MAZDA MPV VAN, EACH COSTING OVER $1,000 IN TOTAL AND FOUR DIFFERENT VISITS AND RENTALS. I SEEM TO NOTICE THAT THIS IS A COMMON COMPLAINT. THIS HAS HAPPENED FROM ABOUT 2 YEARS UNTIL 4 YEARS AFTER PURCHASE. *TR

• 07/14/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2003 MAZDA MPV. WHILE DRIVING 60 MPH ON A HIGHWAY, THE FRONT PASSENGER SIDE AIR BAG EXPLODED AND MADE A LOUD SOUND WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES AND RECEIVED MEDICAL ATTENTION DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,850.

• 07/13/2004· SEATS

  2004 MAZDA MPV EX. WHILE PARKED IN A PARKING LOT (CAR TURNED OFF), IN PASSENGER BUCKET SEAT BEHIND DRIVER, I SAT DOWN MY 2 YEAR OLD IN ORDER TO CHANGE HIS DIAPER. I KNEW THAT THE SEATS RECLINED USING THE LEVER ON THE SIDE. WHILE MY SON SAT ON THE SEAT, I TURNED THE LEVER, EXPECTING SEAT TO RECLINE, HOWEVER, THERE IS A SPRING MECHANISM (?) THAT AUTOMATICALLY TRIES TO CLOSE THE SEAT, FOLDING THE BACK OF THE SEAT FORWARD, FOR STORAGE AND REMOVAL. I WAS NOT EXPECTING THE AUTOMATIC FOLDING OF THE SEATBACK AT THE FORCE AT WHICH IT CLOSED. WHEN I PULLED THE LEVER THE LEAT BACK CLOSED ON MY SON AND PUSHED HIM INTO THE BACK OF THE DRIVERS SEAT (WHICH HAS A HANDLE ON THE BACK OF IT). HE HIT HIS MOUTH AND FOREHEAD ON THE BACK OF THE DRIVERS SEAT AND COMPLAINED OF A SORE MOUTH/TONGUE AND HAD AN ABRASION ON HIS FOREHEAD. *LA