2003 Lincoln Town CAR

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2002· EXTERIOR LIGHTING

  LED HIGH-MOUNT BRAKE LIGHT CAUSES A DISTRACTING REFLECTION ON THE REAR WINDOW.

• 12/28/2006· TIRES

  SIDEWALL BLOWOUT AT HIGHWAY SPEED. HAS OCCURRED 2 TIMES. A 3RD TIRE WAS REPLACED PRIOR TO FAILURE. *NM

• 12/27/2018· AIR BAGS

  I RECENTLY HAD OPEN HEART SURGERY AND NEED TO GET THE PASSENGER SIDE AIR BAG DISABLED. MY LINCOLN DEALER WILL DISABLE THE AIR BAG BUT THEY NEED SOME STATEMENT FROM YOUR AGENCY TO ALLOW THE TO COMPLETE THE DISABLE. MY NAME: (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/23/2015· STEERING

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE LOWER STEERING SHAFT DETACHED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO AVOID A CRASH HOWEVER, A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE INSPECTION AND THE TECHNICIAN INFORMED THE CONTACT THAT THE LOWER STEERING SHAFT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AGAIN WHERE IT WAS DIAGNOSED THAT THE UPPER STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILLAGE WAS 80,000.

• 12/23/2010· EQUIPMENT

  2003 LINCOLN TOWN CAR. CONSUMER WRITES REGARDING MOLD SPORES IN LINCOLN VEHICLES *TGW THE CONSUMER STATED WHILE UNLOADING THE VEHICLE, THE RIGHT REAR FLOOR BOARD HAD STANDING DIRTY WATER. THEN CONSUMER THEN NOTICED THE CARPET WAS WET. THE CONSUMER BELIEVED THE PROBLEM WAS THE AC UNIT. THE DEALER CLEANED THE AC DRAIN AND SAID A GALLON OF WATER CAME OUT OF THE FLOOR PAN. THE CONSUMER RETURNED TO THE DEALER, AND THEY FOUND THE FRONT FLOOR PAD WAS SOAKED AND WATER WAS RUNNING FROM THE AC UNDER THE PAD AND POOLING IN THE RIGHT REAR FLOOR. THE DEALER STATED THEY WOULD HAVE TO PULL THE DASH IN ORDER TO GET TO THE AC UNIT AND IT WOULD TAKE APPROXIMATELY 10 HOURS AT A COST OF $99 PER HOUR. *JB

• 12/21/2009· SUSPENSION

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE FRONT AND REAR BEARING RODS AND AXLE WERE DESTROYED WHEN THE RACK AND PINION FAILED. THE AXLE WAS REPLACED IN OCTOBER 2008 BUT THE DEALER SAID THAT THE PINION BEARINGS WERE WORN OUT. THE MANUFACTURER STATED THAT NHTSA CAMPAIGN NUMBER 04V328000 IS RELATED TO THE FAILURE; HOWEVER, HIS VIN IS NOT A PART OF THE RECALL. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 88,079.

• 12/20/2007· SUSPENSION

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR AXLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR) AND WOULD NOT REPAIR THE VEHICLE FOR FREE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 47,500. UPDATED 01/14/08 *BF UPDATED 01/14/08 *TR

• 12/19/2019· SUSPENSION

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE REAR PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS SEIZED, WHICH CAUSED THE AXLE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

• 12/18/2002· VEHICLE SPEED CONTROL

  DRIVER PUT VEHICLE IN DRIVE GEAR AND TURNED THE STEERING WHEEL TO THE RIGHT. VEHICLES ENGINE REV UP TO FULL THROTTLE, AND ACCELERATED AT A HIGH SPEED CAUSING AN ACCIDENT. THIS RESULTED IN THE DRIVER BEING INJURED. TS

• 12/17/2007· SUSPENSION

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT HEARD A WHINING NOISE COMING FROM THE VEHICLE. SEARS STATED THAT THE TIRES WERE BAD AND THE CONTACT REPLACED ALL FOUR TIRES; HOWEVER, THE NOISE CONTINUED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE REAR AXLE WAS THE CAUSE OF THE NOISE. THE CONTACT BELIEVES THAT THE VEHICLE IS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR). THE CURRENT MILEAGE WAS 52,688 AND FAILURE MILEAGE WAS 46,000. UPDATED 03-04-08 *BF UPDATED 03/04/08 *TR

• 12/17/2004· SUSPENSION

  "ROARING" NOISE FROM THE REAR END AT 30-50 MPH. DEALER (METROPOLITAN LINCOLN-MERCURY IN LOUISVILLE, KY) DIAGNOSED THE PROBLEM AS WORN REAR AXLES AND AXLE BEARINGS. AXLES, BEARINGS, SEALS, AND BRAKE ROTORS WERE REPLACED AT A COST TO ME OF $932. I WAS TOLD THERE IS A RECALL TO FIX THIS PROBLEM BECAUSE OF A EARLY FAILURE IN THE AXLE SHAFTS DUE TO AN INADEQUATE HEAT TREATING, BUT MY VEHICLE WAS "NOT ON THE LIST" THAT QUALIFIED. SEE NHTSA CAMPAIGN ID # 04V328000. IF I HAVE THE PROBLEM THAT IS BEING FIXED BY THE RECALL, WHY ISN'T MY VEHICLE COVERED? *JB

• 12/16/2021· SUSPENSION

  The contact owns a 2003 Lincoln Town Car. The contact received notification of NHTSA Campaign Number: 04V328000 (Suspension) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, vibration sounds were heard coming from the rear of the vehicle. The local dealer, All American Ford of Paramus (375 NJ-17, Paramus, NJ 07652) and Mahwah Ford (55 Franklin Turnpike, Mahwah, NJ 07430) were made aware of the recall however, all three dealers informed the contact that the parts were obsolete. The manufacturer was made aware of the failure and referred the contact to several dealers. The failure mileage was approximately 73,000. Consumer stated safety recall for a fracture in the rear axle and bearing states can cause crash still isn’t resolved.

• 12/16/2014· VEHICLE SPEED CONTROL

  MERGING INTO TRAFFIC ON A INTERSTATE HIGHWAY I HAD TO ACCELERATE MY SPEED. VEHICLE SEEMED TO LOCK AT THIS HIGHER SPEED AND THE ONLY WAY I WAS TO RELEASE THIS CONDITION WAS TO SHIFT TO NEUTRAL AND SLOWLY BRAKE, THIS COULD HAVE EASILY BECOME UGLY.THIS TO ME WAS LIKE THE PROBLEM WITH THE UNEXPLAINED ACCELERATION WITH A GM. PRODUCT. *TR

• 12/14/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT HAD TO REPLACE THE SPARK PLUGS IN THE FRONT COIL SPRINGS ON TWO DIFFERENT OCCASIONS. THE FIRST REPAIR WAS PERFORMED UNDER WARRANTY IN 2004 AT 26,000 MILES. A DIFFERENT FRONT COIL SPRING HAD TO BE REPLACED ON OCTOBER 31, 2007. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND COULD NOT BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 98V322000 (SUSPENSION:FRONT: CONTROL ARM:LOWER BALL JOINT). THE CURRENT MILEAGE WAS 45,350 AND FAILURE MILEAGE WAS 29,750. UPDATED 01/14/08 *BF THE CONSUMER STATED OWNS A 2003 LINCOLN TOWNCAR ON WHICH TWO SPARK PLUG COIL FAILURES HAVE BEEN INCURRED TO DATE. THE FIRST ONE WAS ON 6/9/04 WHILE UNDER WARRANTY(20 MONTHS, 26610 MILES) AND THE SECOND WAS ON 10/31/07 AT THE COST OF $320.18 AND WAS STILL UNDER PARTIAL WARRANTY(61 MONTHS, 45350). THE CONSUMER STATED FEELS AS IF THIS IS ENGINEERING DEFECT AND HOPES THAT THE ADDITIONAL SPARK PLUG COILS WILL NOT HAVE TO BE REPAIRED. UPDATED 01/14/08 *TR

• 12/13/2010· SUSPENSION

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWNCAR. THE CONTACT STATED THAT THE BEARINGS ON THE REAR AXLE HAD FAILED AS IT LEAKED OIL FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WILL BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. UPDATED 03/31/11*LJ UPDATED 05/04/11

• 12/10/2012· SUSPENSION

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE WHEN THE TECHNICIAN ADVISED THAT THE REAR BEARINGS FAILED, CAUSING WEAR TO THE REAR AXLE. THE TECHNICIAN ADVISED THE CONTACT TO REPLACE THE BEARINGS, AXLE AND THE SEALS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 89,000.

• 12/08/2008· SUSPENSION

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN UNFAMILIAR NOISE. WHEN THE NOISE GREW LOUDER, HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE REAR SUSPENSION WAS THE CAUSE OF THE FAILURE. THE REAR SUSPENSION WAS REPAIRED TWICE AND THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR). THE CONTACT WANTED TO KNOW HOW HE CAN BE REIMBURSED FOR THE TWO REPAIRS. THE FAILURE MILEAGE WAS 82,915. UPDATED 1/5/09 *CN UPDATED 01/09/09.*JB

• 12/08/2006· VEHICLE SPEED CONTROLCrash

  DT*: THE CONTACT STATED WHILE BRAKING FROM 30 MPH ON A HIGHWAY EXIT RAMP, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE WAS APPLIED WITH EXCESSIVE FORCE, WHICH DID NOT STOP THE VEHICLE, AND COLLIDED WITH ANOTHER VEHICLE 3 TIMES. AFTER A FEW MINUTES, THE VEHICLE SLOWED, AND THE BRAKE TOOK EFFECT. A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED. UPDATED 01/18/07. *JB

• 12/06/2006· EXTERIOR LIGHTING,STRUCTURE

  I RECENTLY PURCHASED THE VEHICLE AND NOTICED ON THE FIRST NIGHT DRIVE THAT WHEN APPLYING THE BRAKES, THE 3RD BRAKE LIGHT(THE ONE AT THE TOP OF THE BACK WINDOW GLOWED BRIGHTLY OVER THE INSIDE OF THE WINDOW MAKING IT IMPOSSIBLE TO SEE TO THE REAR. WHEN IT RAINED AND THE BACK WINDOW WAS WET. THE PROBLEM WAS EVEN WORSE. UPON FEELING AROUND THE LIGHT I DISCOVERED 3/4 INCH SPACE BETWEEN THE LIGHT AND THE GLASS THUS LETTING THE LIGHT SPILL OUT. I CALLED THE LOCAL LINCOLN DEALER WHO AFTER EXAMINING IT SAID THEY WERE ALL LIKE THAT AND COULDN'T HELP ME. I CALLED FORD MOTOR CUSTOMER SERVICE AND GOT THE SAME RESPONSE. I HAVE HAD TO PUT DUCT TAPE AROUND IT TO STOP THE LIGHT BUT I KNOW THIS SUMMER WHEN SUN GETS ON IT THE TAPE WILL NOT STICK AND LEAVE GLUE RESIDUE. I CAN RAISE THE CEILING (AND LIGHT ) UP AND DOWN 3/4 OF AN INCH BUT THEY SAY THATS THE WAY THEY WERE BUILT. IT'S DANGEROUS. I HAD A MERCURY BEFORE AND YOU COULDN'T EVEN TELL WHEN THE 3RD LITE WAS ONL.

• 12/04/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE BEGAN TO SHAKE ON THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE/BEARING WAS WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

• 12/03/2003· ELECTRICAL SYSTEM

  THE FUEL GAUGE READ THE AMOUNT OF FUEL IMPROPERLY. THE DEALER STATED THERE WAS NO SOLUTION FOR THE PROBLEM. *AK THE ENGINE LIGHT STAYED ON, THE SEAT BELT LIGHT FLASHED, (EVEN WHEN THE SEAT BELTS WERE IN USE) TOWNCAR/CARTIER *SCC ALSO THE DISPLAY DID NOT WORK ON THE DASH BOARD. *JB

• 12/02/2008· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT EVERYTIME SHE ACTIVATED THE CRUISE CONTROL, THE SWITCH BECAME VERY HOT. SHE TRADITIONALLY ACTIVATES THE CRUISE CONTROL SWITCH AT APPROXIMATELY 70 MPH. SHE NEVER NOTICED ANY SMOKE OR WARNING INDICATORS PRIOR TO THE FAILURE. THE DEALER STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE TECHNICIAN DID NOT INSPECT THE VEHICLE TO DETERMINE IF THE COMPONENT WAS POTENTIALLY DEFECTIVE. THE FAILURE MILEAGE WAS 44,369 AND CURRENT MILEAGE WAS 80,369.

• 12/01/2010· LATCHES/LOCKS/LINKAGES

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS PARKED THE CONTACT TRIED OPENING THE DRIVERS SIDE DOOR AND THE LATCH ASSEMBLY BROKE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED BY A TECHNICIAN THAT THE LATCH WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

• 11/27/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  LOSS OF AM RECEPTION. OUR LOCAL FORD / LINCOLN DEALERSHIP TELLS ME THAT THERE IS A TSB ON MY VEHICLE. TSB 03-23-07 PUBLISHED NOVEMBER 18/03. IT IS SUPPOSED TO BE A REVISED HIDDEN ANTENNA MODULE WITH A BUILT-IN SIGNAL BOOSTER AND DIFFERENT WIRING HOOKUP TO THE REAR GLASS. THE KIT PART NUMBER IS 4W1Z-19G323-AA. ACCORDING TO THE SERVICE MANAGER SINCE IT IS A TSB AND NOT A RECALLS...I HAVE TO PAY FOR THE PART (APPROX. $170) AND 2.9HRS OF LABOR. SINCE IT IS A DEFECT I THINK THE REPAIRS SHOULD BE FREE.

• 11/26/2017· POWER TRAIN,WHEELS,SERVICE BRAKES

  ASSISTING A FRIEND WITH THIS. THE LEFT REAR AXLE HAS BROKEN AND DAMAGED THE BRAKES AND ABS SENSOR. HE HAD DRIVEN THE VEHICLE TO WORK AND PARKED IT. AFTER HIS SHIFT ENDED, HE STARTED THE VEHICLE, SHIFTED INTO GEAR AND FOUND THE VEHICLE WOULD NOT MOVE & WAS MAKING NOISE. HE HAD IT TOWED TO HIS HOUSE AND ASKED ME TO DIAGNOSE THE CAUSE. AFTER RAISING THE REAR AXLE, I WAS ABLE TO DETERMINE THAT THE LEFT REAR AXLE BEARING HAD WORN THROUGH THE AXLE AND IT BROKE. WHEN I CHECKED THE NHTSA WEBSITE, IT SHOWED IT WAS NOT COVERED UNDER THE REAR AXLE SAFETY RECALL, ALTHOUGH THE CONDITIONS ARE SIMILAR TO WHAT WAS LISTED.

• 11/25/2009· STEERING

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE METAL PIECE THAT SECURES THE STEERING COLUMN CAME APART. THIS PART WAS ALSO RESPONSIBLE FOR ALLOWING THE COLUMN TO ROTATE IN A CIRCULAR MOTION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THE METAL PIECE WAS REPLACED. THE REPAIRS DID NOT REMEDY THE FAILURE. HE THEN PURCHASED PARTS AND MODIFIED THE STEERING COLUMN. THE FAILURE MILEAGE WAS 68,000.

• 11/22/2011· SUSPENSION

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED AND THE TECHNICIAN NOTICED THE REAR PASSENGER'S SIDE AXLE SEAL WAS LEAKING OIL. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR). THE CONTACT EXPERIENCED THE IDENTICAL FAILURE AS MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

• 11/19/2003· TIRES

  WHILE DRIVING AT 35 MPH AND GOING OVER A RAISED EDGE ON THE ROAD RIGHT FRONT TIRE BLEW OUT, AND THEN THE RIGHT REAR TIRE BLEW OUT.CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. MICHELIN, EPX RADIAL. SIZE UNKNOWN/DOT# UNKNOWN. *AK

• 11/18/2014· UNKNOWN OR OTHER

  ACTUAL TIME FIRST NOTICED IS DIFFICULT TO ESTABLISH. THE COMPLAINT IS FOR "FLICKERING LIGHTS" . I WAS TOLD THERE WAS A RECALL AND TO VISIT THE LOCAL FORD DEALERSHIP FOR CORRECTION. WAS TOLD THAT THERE WAS A RECALL, AND THOUSANDS OF 2003 LINCOLNS HAD BEEN RECALLED, BUT MINE WAS NOT ONE OF THEM. THE PROBLEM HAS GOTTEN TO THE POINT WHERE THE CAR IS NOT DRIVEN AT NIGHT. MY COMPLAINT IS THAT IF ONE LINCOLN IS RECALLED FOR A PARTICULAR PROBLEM, ANY CAR OF THE YEAR AND SAME PROBLEM SHOULD BE COVERED. THE COST OF THE REPAIR IS APPROXIMATELY $650.00. NO MATTER WHAT THE COST, THE COMPANY SHOULD BE RESPONSIBLE. *TR

• 11/17/2011· EQUIPMENT

  2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A TOXIC MOLD PROBLEM *TGW THE CONSUMER WAS INFORMED THE VEHICLE WAS NOTORIOUS FOR BODY LEAKS. THE CONSUMER STATED WHEN HE WENT TO VACUUM THE RIGHT REAR FLOOR BOARD, HE NOTICED IT WAS SOAKED. THE DEALER PULLED UP THE CARPET AND DISCOVERED THE LEAK WAS COMING FROM THE A/C UNIT. THE DEALER INFORMED THE CONSUMER, IT WOULD COST $1200 TO PULL THE DASH TO RECTIFY THE PROBLEM. FORD WAS WILLING TO REDUCE THE PRICE BY HALF. *JB

• 11/17/2011· SUSPENSION

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE REAR DRIVER SIDE AXLE AND WHEEL BEARINGS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION:REAR) THAT BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

• 11/16/2010· POWER TRAIN

  VERY NOISY REAR AXLE BEARINGS, FORD HAS A SAFETY RECALL IF THIS VEHICLE HAD BEEN SOLD AS A FLEET VEHICLE,SAFETY #04S16,THEY WOULD REPAIR IT FREE OF CHARGE AS A SAFETY ISSUE, I PURCHASED THIS VEHICLE 12-20-06 IN FL.IT HAD 52,343 MI. AT THAT TIME., THOUGHT THE NOISE WAS COMING FROM THE TYPE OF ROAD SURFACE IN FL. AND THE SALESMAN SAID IT WAS THE ROAD ALSO, BROUGHT IT TO INDIANA AND IT HAS GOTTEN WORSE, IT NOW HAS OF THIS DATE 11-16-2010, 59,335 MILES, THIS VEHICLE SITS IN THE GARAGE BECAUSE I FELL IT IS UNSAFE TO DRIVE. IT WAS TITLED IN MICH. AND ORIGINAL PURCHASER HAD A HOME IN FL. AND I BELIEVE THEY MADE TRIPS TO AND FROM THERE WITH VEHICLE OVERLOADED. FORD HAS THE RECALL FOR ANYONE THAT HAD A FLEET VEHICLE BUT NO ONE THAT HAS A PERSONAL VEHICLE, DOES NOT SEEM RIGHT TO FORD THAT A PERSONAL VEHICLE WOULD HAVE THIS SAFETY ISSUE. I HAVE HAD TWO OTHER TOWNCARS AND HAD NO ISSUES LIKE THIS. GUESS I SHOULD NEVER HAVE PURCHASED THE THIRD ONE. *TR

• 11/13/2008· SUSPENSION,STRUCTURE

  2003 LINCOLN TOWN CAR LIMOUSINE. CONSUMER HAS A COMPLAINT WITH FORD ABOUT MULTIPLE RECALL REPAIRS (REAR AXLES, BEARING, AND SEAL RECALL) ON THE SAME VEHICLES AND FOR THE SAME MECHANICAL RECALL FAILURE. *NJ THE AXLE SEALS AND BEARINGS CAUSED DAMAGED TO THE REAR AXLE, WHICH REQUIRED REPLACEMENT OF THE REAR AXLE, REAL AXLE BEARINGS AND THE REAR AXLE SEALS. THE CONSUMER STATED THE VEHICLE REQUIRED REPAIRS ON THE REAR AXLE TWICE. WATER LEAKED INTO THE VEHICLE. RECALL 04V328000 *JB

• 11/10/2011· SUSPENSION

  2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A SOUND IN THE REAR END OF VEHICLE *TGW THE CONSUMER STATED THE REPAIR SHOP FOUND TWO AXLES WITH GROOVES CUT INTO THE BEARING JOURNALS NEARS THE FLANGES. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE CONSUMER LEARNED THE GARAGE DID NOT REPLACE THE AXLES, BUT THE ROLLER BEARING WERE REPLACED. THE CONSUMER REFERENCED RECALL # 04V328000. *JB

• 11/08/2012· SUSPENSION

  2003 LINCOLN CONTINENTAL CARTIER. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE WHEELS REAR AXLES *TGW THE CONSUMER STATED HE WAS ALMOST AT HIS DESTINATION, WHEN HE HEARD THE TIRES MAKING A VERY LOUD NOISE. HE EXITED THE HIGHWAY, AND AS HE TURNED THE STEERING WHEEL TO MAKE A TURN, THERE WAS A CREAKING NOISE COMING FROM UNDER THE VEHICLE. THE NEXT DAY, THE CONSUMER WENT TO THE DEALER, WHERE THE VEHICLE WAS PLACED ON THE RACK. IT WAS DISCOVERED THE REAR WHEEL HAD 1/2 INCH PLAY IN IT. THE REAR AXLE HAD A 1/4 INCH DEEP AND 1/4 INCH WIDE CUT. THE OTHER AXLE WAS STARTING WAS EXHIBITING THE SAME PROBLEM. THE MECHANIC STATED BOTH AXLES WOULD NEED TO BE REPLACED AND THE DAMAGE HAD CONTAMINATED OTHER COMPONENTS AND IT COULD HAVE BEEN CAUSED BY THE AXLE NOT BEING TEMPERED PROPERLY FOR HARDNESS. THE DEALER REPLACED THE REAR AXLES, BEARINGS AND SEALS. *JB

• 11/07/2005· BACK OVER PREVENTIONCrash

  DT: THE CONTACT STATED WHILE IN REVERSE THE BACK UP ALARM SENSOR WAS NOT WORKING WHICH RESULTED IN THE VEHICLE STRIKING A MAILBOX. THERE WAS NOT A CRASH ,BUT SOME PROPERTY DAMAGE. THE DEALER REPAIRED THE ALARM SENSOR UNDER WARRANTY AND DETERMINED IT HAD MALFUNCTIONED. SINCE THE REPAIR THERE HAVE BEEN NO FURTHER PROBLEMS. *AK UPDATED 11/29/05. *JB

• 11/06/2002· SEATS

  THE HEAD RESTRAINTS IN THIS VEHICLE ARE NOT ADJUSTABLE THEREFORE THE CONSUMER FEELS THAT THEY MAY NOT PROVIDE ADEQUATE PROTECTION TO SHORT PASSENGERS IN THE EVENT OF A CRASH. *MR *NLM *SCC

• 10/30/2008· TIRES

  PURCHASED 4 MICHELIN TIRES TOTAL 2@43,092&2@46,208MILES, NOW HAVE 58,275 MILES ALL (4) FOUR TIRES ARE SEPARATING AT THE WHITE WALL ADJACENT TO THE RIM,THATS 15,183 MILES DISCOUNT TIRE RECOMMENDED REPLACEMENT AT A COST OF $336.00. THIS APPEARS TO BE A DEFECT IN WORKMANSHIP. WHAT IS TO PREVENT THE TIRE FROM COMING APART COMPLETELY. I'M VERY CONCERNED ABOUT WHAT MIGHT HAPPEN AT HIGH SPEED. *TR

• 10/29/2015· WHEELS

  ITEM = GOODYEAR VIVA TIRES; 2015, 1 AT A TIME, VIBRATIONS HAS GOTTEN WORSE, BOUGHT NEW 4 NEW ROTORS, PROBLEM STILL THE SAME. ///// ALSO BOUGHT A VAN WITH ALL VIVA TIRES, AND IT HAS THE SAME EXACT PROBLEM.

• 10/29/2013· STEERING

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

• 10/27/2006· POWER TRAIN

  DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THERE WAS A NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALERSHIP DETERMINED THE REAR AXLES AND BEARING WERE DEFECTIVE, AND THE PARTS WERE REPLACED. THERE WAS A NHTSA RECALL, # 04V328000, REGARDING THE REAR SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AKI

• 10/25/2017· STRUCTURE

  "TAKATA RECALL". I WAS DRIVING MY 2003 LINCOLN TOWNCAR ON THE INTERSTATE WITH MY 3 CHILDREN IN THE CAR ON OUR WAY HOME FROM ALABAMA TO INDIANA WHEN MY SUNROOF SHATTERED AND EXPLODED. PIECES OF GLASS STARTED FLYING OFF THE TOP OF MY CAR AND MY KIDS BECAME SCARED. ALL OF THE WINDOWS WERE CLOSED AS WELL AS THE SUNROOF. LUCKILY I HAD THE SUNROOF VISOR CLOSED AS WELL OR PIECES OF GLASS WOULD HAVE FLOWN BACK IN MY CAR POTENTIALLY HARMING ONE OF MY CHILDREN. I STILL HAVE NOT BEEN ABLE TO GET IT REPLACED AND I'M HOPING TO GET SOME ASSISTANCE IN FIGURING THINGS OUT.

• 10/25/2002· EXTERIOR LIGHTING

  CONSUMER STATES THE INTERIOR MOUNTED REAR BRAKE LAMP'S SHIELD IS 3/4 INCHES FROM THE BACK WINDSHIELD. WHEN MOVING IN REVERSE LAMP CAUSING ENTIRE WINDSHIELD TO ILLUMINATE RED. CONSUMER IS UNABLE TO SEE OUT OF BACK WINDSHIELD AS A RESULT. TS

• 10/23/2007· SUSPENSION,POWER TRAIN,WHEELS

  TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING 40 MPH, THE CONTACT ATTEMPTED TO ACCELERATE AND HEARD A ROARING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE WHEEL BEARINGS, WHEELS, AND AXLE SHAFTS NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN A COPY OF NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR), WHICH HE TOOK TO THE FORD DEALER, BUT WAS INFORMED THAT HIS VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 40,700 AND FAILURE MILEAGE WAS 40,600.

• 10/22/2013· STEERING

  TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE BECAME DIFFICULT TO STEER, PRODUCING A STIFF BINDING WHEN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR. THE CONTACT WAS ADVISED THAT THE LOWER INTERMEDIATE STEERING SHAFT WAS CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 220000. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, HIS MAKE, MODEL AND YEAR WERE NOT INCLUDED IN THE RECALL. UPDATED 11/13/13

• 10/20/2005· AIR BAGS

  DT: WHILE DRIVING DOWN A GRAVEL ROAD AT 40 MPH THE SIDE/CURTAIN AIR BAGS DEPLOYED. THE CALLER SAID SHE DID NOT HIT ANYTHING. DEALER ORDERED PARTS TO FIX IT, BUT THE INSURANCE COMPANY WANTED PICTURES FIRST. MANUFACTURER TOOK HER INFORMATION AND SAID THEY WILL LOOK INTO IT. CONSUMER SUSTAINED BACK AND NECK INJURIES. *AK THE RESTRAINT CONTROL MODULE WAS REPLACED. *JB

• 10/19/2009· SUSPENSION

  2003 LINCOLN TC RECENTLY NEEDED REPAIRS AT DEALERSHIP FOR REAR AXLE & BEARINGS. ADVISED BY DEALER THAT REPAIRS NOT COVERED BY RECALL, 04V328000 (FORD-04S16). FOUND 44 COMPLAINTS IN YOUR SYSTEM FOR THE SAME PROBLEM. WHY DID THE ORIGINAL RECALL NOT APPLY TO VEHICLES SUCH AS MINE. ARE NOT THE SAME PROBLEMS OCCURRING? ARE NOT THE SAME SAFETY ISSUES AT RISK? MY VEHICLE ONLY HAS 36,000 MILES & IS IN EXCELLENT CONDITION SO I DO NOT FEEL WEAR & TEAR IS THE ISSUE. PLEASE ADVISE. *TR

• 10/19/2004· SUSPENSION

  THE DEALERSHIP REFUSED TO HONOR THE REAR AXLE FRACTION RECALL #04V328000 BECAUSE THE VEHICLE WAS MODIFIED. *JB

• 10/19/2004· SUSPENSION

  THE DEALERSHIP REFUSED TO HONOR THE REAR AXLE SHAFT FRACTURE RECALL 04V328000 BECAUSE THE VEHICLE WAS MODIFIED. *JB

• 10/18/2006· POWER TRAIN

  DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS A LOUD GRINDING NOISE IN THE RIGHT REAR END OF THE PASSENGER SIDE. THERE WAS NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP WHO DETERMINED THAT THE AXLE AND AXLE BEARING HAD FAILED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 12/01/06. 8JB