2003 Lincoln Navigator

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2010· SUSPENSION

  SUSPENSION SYSTEM RISES AND FALLS WHILE DRIVING OR PARKED. THE FIRST INCIDENT THE FRONT RIGHT SIDE WOULD NOT RAISE UP AND MADE DRIVING HAZARDOUS. THIS LAST INCIDENT THE REAR WENT UP AND WILL NOT COME DOWN. THE VEHICLE CAN HARDLY BE HELD IN THE ROAD WHEN THIS HAPPENS. SEVERAL COMPLAINTS OF THIS PROBLEM HAVE BEEN LISTED ON THE INTERNET. *TR

• 12/29/2014· ENGINE

  WE WERE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH, WHEN I HEARD A LOUD POP AND CLANKING NOISE ON THE DRIVER'S SIDE FRONT ENGINE AREA. I WAS DRIVING WITH MY WHOLE FAMILY IN THE SUV. WE WERE ABLE TO STILL DRIVE IT TO A MECHANIC. THE MECHANIC DIAGNOSED IT AS A "BLOWN-OUT SPARK PLUG". HE SAID THE SPARK PLUG HAD COME OUT OF THE ENGINE BLOCK. HE SAID IT IS A COMMON PROBLEM ON THAT ENGINE AND THERE WAS A SPARK PLUG KIT FOR IT. HE USED THE KIT, AND IT ONLY HELD FOR ABOUT 2 MONTHS. IT NOW HAS LOST POWER, SHAKES, AND POOR GAS MILEAGE. THE REPAIR KIT OBVIOUSLY IS NOT AMPLE FOR THIS PROBLEM. *TR

• 12/29/2010· ENGINE AND ENGINE COOLING

  I OWN A 2003 LINCOLN NAVIGATOR WITH THE 5.4 LITER ENGINE AND I HAVE AN OIL LEAK COMING FROM BOTH BACK CORNERS ON EACH OF THE CYLINDER HEAD GASKETS. MY MECHANIC SHOP DID RESEARCH AND FOUND THAT DURING THIS YEAR OF 2003 THE GASKETS COULD OF BEEN DAMAGED DURING INSTALLATION AT THE MANUFACTURING PLANT. I FEEL LIKE THIS ISSUE NEEDS TO BE ADDRESSED AND FOR FORD MOTOR COMPANY TO ISSUE A RECALL ON THIS MATTER. *TR

• 12/22/2010· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  MY 2003 LINCOLN NAVIGATOR HAS SHUT DOWN COMPLETELY THREE TIMES IN THE LAST 6 WEEKS. TWO OF THE OCCASIONS HAPPENED ON THE INTERSTATE WHILE DRIVING ABOUT 55 MPH, THE THIRD INSTANCE HAPPENED IN MY SUBDIVISION DRIVING LESS THAN 30 MPH. AFTER PULLING THE TRUCK OVER TO THE SIDE FOR SAFETY THE TRUCK WILL NOT START IMMEDIATELY BUT WILL START AFTER RESTING ABOUT 7 MINUTES. WHEN THE TRUCK SHUTS DOWN SEVERAL LIGHTS ON THE DASHBOARD LIGHT UP. I EXPLAINED THE ISSUE AS WELL AS I COULD TO MY LOCAL FORD / LINCOLN DEALERSHIP IN MADISON, TN BUT THEY COULD NOT FIND ANY ISSUES WITH IT SAYING THAT NO CODES WERE SHOWING. I ALSO TOOK THE TRUCK TO A GOODYEAR SERVICE REPAIR IN BRENTWOOD, TN BUT THEY ALSO COULD NOT DIAGNOSE THE PROBLEM. AFTER SEARCHING FOR THIS TYPE OF ISSUE ON THE INTERNET I FOUND NUMEROUS CUSTOMERS THAT HAVE HAD A SIMILAR EXPERIENCE, SOME SAYING THAT THE ISSUE IS RELATED TO THE "FAIL SAFE" SECURITY OPTION KICKING IN WHILE A PERSON IS DRIVING. THE ISSUE OF HAVING MY TRUCK SHUT DOWN COMPLETELY ON THE INTERSTATE IS DANGEROUS AND I WOULD APPRECIATE HELP ON GETTING THE ISSUE RESOLVED AS SOON AS POSSIBLE.

• 12/19/2011· SUSPENSION

  TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THE AIR SUSPENSION SYSTEM DISENGAGED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHENEVER HE DROVE OVER A BUMP IN THE ROAD. THE FAILURE OCCURRED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT NOTICED THAT THE SUSPENSION SYSTEM WAS DISENGAGED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AT LEAST TEN TIMES TO BE REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED MORE FREQUENTLY DURING COLD WEATHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

• 12/14/2009· SUSPENSION

  2003 LINCOLN NAVIGATOR TRAVELING 65 MILES AN HOUR AND SUSPENSION WENT OUT REAR ONE THIS TIME TRUCK BOUNCED SO HARD HIT MY HEAD AND TRUCK WAS UNCONTROLLABLE WE NEED TO SUE LINCOLN. BOUGHT MINE IN STATEN ISLAND DANA MOTORS WAS IN SHOP 21 TIMES FOR THE SUSPENSION THEY FIXED AND 3 MONTHS LATER OUT AGAIN LAST TIME OCTOBER COST ME 1100 DOLLARS . VERY BAD TRUCK STUCK WITH PAYMENT OF A DEATH TRAP! *TR

• 12/14/2004· ENGINE AND ENGINE COOLING,POWER TRAIN

  WHILE DRIVING VEHICLE STALLED FOUR TIMES ON THE HIGHWAY. ALSO, VEHICLE HAD PROBLEMS WITH GETTING THE GEAR OUT OF PARK. CONTACTED THE DEALER. THE PROBLEM RECURRED. *AK

• 12/09/2011· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL REMAINED STUCK TO THE FLOOR. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE ACCELERATOR CABLE WAS FRACTURED. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CONTACT WAS ALSO AWAITING A RESPONSE FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,300. THE VIN WAS UNAVAILABLE.

• 12/04/2002· VISIBILITY

  MIRRORS GO OUT OF ADJUSTMENT AND CAN IMPAIR SIDE/REAR VIEW. DT

• 12/01/2010· SUSPENSION,SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT AND REAR SUSPENSION FAILED AND CAUSED THE VEHICLE TO BOUNCE ABNORMALLY. WHILE TURNING THE STEERING WHEEL HE COULD FEEL THE BODY OF THE TRUCK TOUCH THE TIRE. THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED AND REPAIRED IN APRIL 2008 AND HAD NOT BEEN INSPECTED FOR THE CURRENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 5/9/11 *CN

• 11/30/2012· SEATS

  TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED TO ADJUST AND COULD NOT BE MOVED FORWARD. THE METAL BAR FOR THE DRIVER'S SEAT FRACTURED AND THE SEAT BECAME LOCKED IN PLACE, WHICH WAS ABNORMALLY FAR FROM THE STEERING WHEEL. AS A RESULT, THE CONTACT WAS UNABLE TO REACH THE STEERING WHEEL OR THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE METAL BAR ADJUSTER FOR THE DRIVER'S SEAT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 81,000.

• 11/29/2010· SUSPENSION

  SUSPENSION RELAY FAILS THEN COMPRESSOR FAILS NOW IT STILL WILL NOT FILL AND HOLD AS IT SHOULD RIGHT FRONT DIPS DANGEROUSLY LOW NO REAL FIX OR RELIEF IN SIGHT. *TR

• 11/25/2003· SUSPENSION

  WITHIN TWO WEEKS, A SQUEAK AND A CLUNK DEVELOPED IN THE REAR-END OF MY NEW VEHICLE. THE DEALER TOLD ME THAT THE REAR DIFFERENTIAL WAS MISSING TWO OF THE FOUR BOLTS THAT SHOULD HAVE BEEN THERE AND THAT THE TWO BOLTS THAT WERE INSTALLED WERE LOOSE. THEY SAID THAT THEY HAD SEEN A LOT OF THAT, BECAUSE THE PLANTS HAD TO MANUFACTURE A LOT OF NAVIGATORS IN A HURRY. *LA

• 11/23/2009· STRUCTURE

  POWER SIDE STEP BARS ROTTEN WITH RUST, WE CAN NO LONGER STEP ON THEM BECAUSE THEY WILL BREAK OFF COMPLETELY THEN WE WILL HAVE A BIGGER PROBLEM. *TR

• 11/18/2004· SERVICE BRAKES, HYDRAULIC

  WHILE APPLYING THE BRAKE PEDAL CONSUMER HEARD A LOUD SQUEAKING NOISE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS NEEDED TO BE REPLACED, AND REPLACED THEM. TWO MONTHS LATER, WHILE DRIVING 10 MPH, VEHICLE VIBRATED UNCONTROLLABLY, AND CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT THE CAUSE OF THE PROBLEM WAS NOT DETERMINED. *AK

• 11/16/2009· SUSPENSION

  2003 LINCOLN NAVIGATOR AIR SUSPENSION SENSOR FAILURE AT HIGHWAY SPEED. CAUSED VEHICLE TO LOSE ALL SUSPENSION AND DROP AS LOW AS IT WOULD GO, PROVIDING NO SUSPENSION. TRUCK BOUNCED DANGEROUSLY OVER THE ROAD WHILE ATTEMPTING TO DECREASE SPEED AND REMAIN WITHIN LANE. *TR

• 11/15/2010· SUSPENSION

  SUSPENSION PROBLEMS IN MY 2003 LINCOLN NAVIGATOR. *TR

• 11/12/2014· STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

  THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEBSITE AND SEVERAL CAR FORUMS. THESE ARE OF THE LINCOLN NAVIGATOR ONLY, NOT ITS EQUIVALENT FORD EXPEDITION, WHICH ALSO HAS HOSTS OF COMPLAINTS.) MANY OF THE COMPLAINTS STATE, MUCH LIKE MY EXPERIENCE, THAT THE DEALER CANNOT EVEN FIGURE OUT THE PROBLEM. IT IS IMPOSSIBLE TO DESCRIBE TO YOU THE DANGER INVOLVED WHEN THE SUSPENSION FAILS, ESPECIALLY AT HIGHWAY SPEEDS. THE CAR BOUNCES VIOLENTLY AND BECOMES TOTALLY UNCONTROLLABLE. *TR

• 11/11/2014· SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  MY ROOF-MOUNTED DVD PLAYER HAS NEVER WORKED BUT STILL MAKES NOISES WHEN CAR IS CRUNK UP OR SWITCHED OFF, MY BATTERY ALL OF A SUDDEN WENT DEAD (CAR WOULD NOT CRANK), HEADLIGHTS HAVE SHORTS IN THEM...AFTER REPLACING $100 BULBS, I FOUND OUT IF I TURN THE LIGHTS OFF AND BACK ON, THE BULB WILL COME BACK ON, CHECK PARK ASSIST LIGHT AND ALARMS COME ON EVERY TIME THE VEHICLE IS PUT IN REVERSE, AND MY SUSPENSION WILL NOT LET THE VEHICLE UP WHEN THE WEATHER IS COLD. *TR

• 11/05/2003· STRUCTURE

  THE DRIVER HAD A HARD TIME READING THE DASHBOARD PANEL. THE DEALER WAS AWARE OF THE PROBLEM. *AK THE LIGHTS ON THE DASH WERE TOO DIM TO READ IN BRIGHT SUNLIGHT AND VISIBLE IN THE SHADE. THIS PROBLEM CAUSED THE CONSUMER TO MISS THE "DOOR AJAR/TAILGATE" FOR THIRTY MINUTES WHICH ALLOWED EXHAUST FUMES TO ENTER THE VEHICLE. *SCC *JB

• 11/04/2005· SUSPENSION

  DT: THE CONTACT STATED VEHICLE HAS FRONT AIR SUSPENSION. WHILE DRIVING THE FRONT END DROPPED DOWN TOO LOW. THIS WAS CAUSING THE FRONT TIRES TO RUPTURE. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE ON THREE DIFFERENT OCCASIONS. THE DEALER REPLACED THE VALVES, SEALS, AND SUSPENSION AIR BAGS. HE DID NOT KNOW IF THE LAST REPAIR HAS TAKEN CARE OF THE PROBLEM. *AK

• 11/01/2004· ELECTRICAL SYSTEM,STRUCTURE

  THE RETRACTABLE POWER RUNNING BOARDS ON MY 2003 LINCOLN NAVIGATOR INTERMITTENTLY FAIL TO DEPLOY AND/OR RETRACT. AS A RESULT OF THE FAILURE TO DEPLOY, I FELL WHILE EXITING THE VEHICLE, HITTING MY HEAD ON THE GROUND, INJURING MY LOWER BACK (LUMBAR)IN TWO PLACES AND FRACTURING MY (THORACIC) SPINE AT T-12. I'VE RESEARCHED THIS ON LINE AND FOUND SEVERAL OTHERS VEHICLE OWNERS WHO HAVE THE SAME PROBLEM WITH THE RUNNING BOARDS. I'M TOLD THAT FORD HAS A SERVICE BULLETIN #17249 THAT DESCRIBES THE MALFUNCTION. FORD AND THE DEALER HAVE BEEN UNABLE OR UNWILLING TO REPAIR MY VEHICLE. I HAVE LEFT IT WITH THE DEALER FOR REPAIRS NUMEROUS TIMES, TWICE ONE OF THE RUNNING BOARDS WAS STUCK IN THE OUTER POSITION AT THE TIME IT WAS LEFT FOR REPAIR. I HAVE MET WITH THE FACTORY ENGINEER ON TWO OCCASIONS. I HAVE MADE NUMEROUS COMPLAINTS AND TELPHONE CALLS TO THE LINCOLN CUSTOMER SERVICEHOTLINE AND MET WITH SMITHTOWN LINCOLN MERCURY'S PREVIOUS AND CURRENT SERVICE MANAGERS. A DANGEROUS CONDITION EXISTS. HOPEFULLY YOU WILL TAKE AN INTEREST AND FORCE THEM TO TAKE WHATEVER ACTION IS REQUIRED TO CORRECT THE MALFUNCTION BEFORE OTHERS ALSO SUSTAIN SERIOUS INJURIES. *SC

• 10/29/2012· SUSPENSION

  MY AIR SUSPENSION WENT OUT THE FIRST TIME IN MARCH OF 2008, IT JUST QUIT WORKING. I THEN PAID $500 TO GET IT REPLACED. THEN AGAIN IN 2011 IT WENT OUT 2 DIFFERENT TIME, IN WHICH THIS TIME I HAD THE COMPRESSOR REBUILT. AND AGAIN IT WENT OUT OF MAY OF 2012. THIS TIME I HAVE NOT HAD IT REPLACED, I ONLY DRIVE THE SUV WHEN I HAVE TO. THERE ARE SO MANY PROBLEMS WITH THE AIR SUSPENSIONS ON THE 2003 LINCOLN NAVIGATOR THAT FORD SHOULD MAKE THE PART GOOD. *TR

• 10/27/2004· ELECTRICAL SYSTEM

  WHILE DRIVING VEHICLE EXPERIENCED COMPUTER ELECTRONIC SYSTEM SHUTDOWN. *BF THE CONSUMER REFERENCED 10044144 A PREVIOUS CLAIM FILED ABOUT THE SAME PROBLEM. THE CONSUMER LOST POWER STEERING AND POWER BRAKES WHILE TRAVELING AT A SPEED OF 70 MPH. *TC

• 10/27/2004· ELECTRICAL SYSTEM

  WHILE DRIVING AT 45 MPH, THE VEHICLE EXPERIENCED A COMPLETE ELECTRONIC SHUTDOWN CAUSING THE STEERING TO BECOME INOPERATIVE AND BRAKE PROBLEMS. THE VEHICLE HAD COME TO A ROLLING HALT. THE LINCOLN DEALERSHIP WAS UNABLE TO ASSURE REPAIRS OR EXPLAIN THE CAUSE AND EFFECT OF THE MALFUNCTION. *AK *SCC *TC

• 10/22/2003· SUSPENSION,EQUIPMENT

  2003 LINCOLN NAVIGATOR--- WITHIN THE FIRST 60 DAYS (5000 MILES) OF OWNERSHIP THE REAR END WAS TERMED TO BE DEFECTIVE AND A COMPLETE NEW ASSEMBLY HAD TO BE INSTALLED. AT 12,000 MILES THE REAR END AGAIN HAS STARTED MAKING THE SAME SOUNDS AS BEFORE. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND I WAS TOLD THAT FORD WAS AWARE OF THE PROBLEM AND NOTHING WAS DONE TO REPAIR IT. *LA

• 10/20/2005· POWER TRAIN

  DT: THE CONTACT STATED THAT VEHICLE WAS DIFFICULT TO SHIFT FROM PARK. THE TRANSMISSION WAS MAKING A CLANKING SOUND. WHEN STARTING UP THE ENGINE IT MADE A STRANGE NOISE. AFTER THE ENGINE WAS RUNNING FOR A WHILE THE NOISE WENT AWAY. THE VEHICLE HAS BEEN TO DEALERSHIP ABOUT SIX TIMES FOR THE SAME PROBLEM. THE DEALERSHIP WAS UNABLE TO MAKE A DIAGNOSIS. *AK

• 10/18/2022· FIRERELATEDFire

  The contact owned a 2003 Lincoln Navigator. The contact stated that fifteen minutes after she parked and turned off the vehicle in the driveway, her brother alerted her that the driver's side front seat had caught fire. The air bags were deployed. The fire department arrived on the scene and extinguished the fire. The fire department determined that the cause of the fire was an electrical system failure. A fire department report was filed. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. Prior to the failure, the gear shifter and driver's side front seat made grinding noises, and the passenger's side front window made clicking noises while driving. The failure mileage was 120,196.

• 10/17/2009· SUSPENSION

  I HAVE A 2003 LINCOLN NAVIGATOR .I BOUGHT IT IN STATEN ISLAND NY DANA MOTORS 2 YEARS AGO I HAVE HAD IT IN THERE SHOP FOR SUSPENSION CENSORS AND BAGS OVER 10 TIMES MY WARRANTY EXPIRED 30 DAYS AGO AND GUESS WHAT MY REAR SUSPENSION WENT OUT .I CONTACTED FORD OVER 10 TIMES AND I WANT TO SAY THAT THIS HAS TO BE THE WORST TRUCK AND COMPANY I HAVE EVER HAD TO DEAL WITH FORD FOUND ON ROAD DEAD GO GM. *TR

• 10/13/2010· SUSPENSION

  AIR SUSPENSION MOTOR HAD TO BE REPLACED AT AROUND 100,0000 MILES. ALSO AIR BAGS LEAK AND ARE SLOW TO AIR UP IN COLD WEATHER. MECHANIC SAID NEED TO REPLACED. *TR

• 10/13/2005· VEHICLE SPEED CONTROL

  DRIVING ON INTERSTATE; CRUISE CONTROL SET AT 70 MPH; ENGINE REVVED TO FULL SPEED AND COULD NOT BE DISENGAGED BY THE OFF OR BY CHANGING SPEED OF CRUISE; BRAKING WOULD SLOW THE VEHICLE TEMPORARILY; WAS ONLY ABLE TO STOP THE VEHICLE BY BRAKING WHICH DID NOT STOP THE VEHICLE BUT SLOWED IT SOMEWHAT AND THEN I PUT THE VEHICLE IN NEUTRAL AND TURNED OFF THE IGNITION. VEHICLE WAS NOT ABLE TO BE DRIVEN UNTIL IT WAS TOWED TO A DEALER AND THE CRUISE CONTROL WAS DISCONNECTED. IT WAS A VERY FRIGHTENING EXPERIENCE. ALSO SMELLED SOMETHING BURNING AFTER THE VEHICLE WAS STOPPED. THE VEHICLE WAS A 2003 LINCOLN NAVIGATOR. *NM

• 10/10/2011· SUSPENSION

  THIS IS A COMMON PROBLEM THAT NEEDS TO BE FIXED IT'S ALL OVER THE INTERNET. THE SUSPENSION SYSTEM ON THESE ARE ALWAYS MESSED UP PLEASE FIX THIS. *KB

• 10/09/2012· SUSPENSION,AIR BAGS

  THE RIGHT SIDE FRONT AIRBAG RIDE SUSPENSION BAG EXPLODED WHILE DRIVING. *TR

• 10/05/2006· POWER TRAIN,ELECTRICAL SYSTEM

  DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE HESITATED. THE DEALERSHIP REBUILT THE AUTOMATIC TRANSMISSION, BUT THIS DID NOT REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND THE GEAR SHIFTER ASSEMBLY WAS REPLACED. THEN THE AUTOMATIC TRANSMISSION CONTROL VALVE WAS REPLACED. THE VEHICLE HAS NOT BEEN DRIVEN SINCE THE LAST REPAIR WAS MADE. THE CONSUMER STATED THE VEHICLE STALLED BETWEEN 20 AND 40 MPH. THE DOOR LOCK SWITCH WAS INOPERATIVE, THE MIRRORS WOULD NOT RETURN TO THEIR ORIGNAL SETTING. UPDATED 10/27/06. *JB

• 10/04/2010· SUSPENSION

  TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR RISE SYSTEM ON THE VEHICLE FAILED AND WAS CAUSING THE VEHICLE TO BOUNCE ABNORMALLY WHEN DRIVING OVER ANY TYPE OF ROAD BUMP OR UNEVEN ROAD SURFACE. THE AIR RISE SYSTEM WAS REPAIRED TWICE, BUT THE FAILURE CONTINUED TO RECUR. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE AIR RISE SYSTEM WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 157,000.

• 09/29/2011· SUSPENSION,AIR BAGS,VEHICLE SPEED CONTROLCrash

  WHILE DRIVING IN A PARKING LOT A CAR PULLED OUT IN FRONT OF MY 2003 NAVIGATOR AS I HIT THE BRAKES I FELT MY SUV DROP FROM THE FRONT. THE TIRE SKIDDED AND I HIT THE CAR THAT WAS PULLING OUT. AFTER THE ACCIDENT MY TRUCK WAS NEVER THE SAME .IT WAS TAKEN TO THE DEALERSHIP BUT THEY SAID THE WARRANTY WOULD NOT COVER IT.I HAVE A 40000 DOLLAR TRUCK JUST PARKED IN THE DRIVEWAY FOR THE PAST 6 MONTHS I KNOW MECHANICS THAT CAN CONVERT IT TO TO SPRINGS SUSPENSION FOR ABOUT 400 DOLLARS BUT THAT'S NOT THE POINT I PAID TOP DOLLAR FOR A PIECE OF YOU KNOW WHAT.I DRIVE A 2000 NISSAN WITH 170000 MILES ON IT AND HAVEN'T SPEND A DIME ON IT BESIDES TIRES *TT

• 09/29/2011· AIR BAGS

  I WAS DRIVING INTO A PARKING LOT WHEN SPONTANEOUSLY BOTH SIDE AIRBAGS DEPLOYED CAUSING ME FIRST DEGREE BURNS AND CONTUSIONS ON MY FOREARM, FACE AND CHEST. ALSO MY DAUGHTER HAD CONTUSIONS ON FOREARM AND HEAD. *TT

• 09/29/2005· AIR BAGS

  CONSUMER LINCOLN NAVIGATOR AIRBAG LIGHT CONTINUES TO COME ON AND REMAIN ON FOR VARIOUS LENGTHS OF TIME. *TS THE DEALER HAS BEEN CONTACTED NUMEROUS TIMES. THEY CLAIMED THAT THEY DID NOT KNOW WHY THE AIR BAG LIGHT CONTINUED TO ILLUMINATE AND COULD NOT REASSURE THE CONSUMER THAT THE AIR BAG WOULD WORK IF INVOLVED IN AN ACCIDENT. *NM

• 09/25/2002· ELECTRICAL SYSTEM

  CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEEDS THE TRUCK COMPLETELY SHUT DOWN. CAUSE IS UNKNOWN. CONSUMER WAS ABLE TO RESTART. TOOK TO LINCOLN THEY STATED A FUSE HAD BLOWN DUE TO A ROD THAT HAD BEEN INSTALLED BENEATH ARM REST. CONSUMER STATES FUSE SHORTED OUT. PLEASE PROVIDE ANY FURTHER INFORMATION. NLM

• 09/24/2013· SUSPENSION

  TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD ROARING NOISE WAS HEARD FROM THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT INSPECTED UNDER THE HOOD AND DETECTED THAT THE NOISE WAS COMING FROM THE AIR LIFT COMPRESSOR. THE NOISE COULD ALSO BE HEARD WHEN THE VEHICLE WAS STATIONARY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,319.

• 09/22/2003· SUSPENSION

  WHILE DRIVING VEHICLE LOWERS WITHOUT WARNING, CAUSING INADEQUATE SUSPENSION. *AK

• 09/18/2009· SUSPENSION

  AIR SUSPENSION SENSOR WILL NOT STAY ATTACHED AND CAR HEIGHT ADJUSTMENT RANDOMLY GOES UP TOO HIGH OR DOWN TOO LOW. IF THIS OCCURS WHILE IN MOTION IT COULD BE VERY DANGEROUS AS THE TIRE CAN COME IN CONTACT WITH THE WHEEL WELL. CAR WAS TAKEN TO DEALER AND WE WERE TOLD THAT IT WOULD BE $2000 TO REPAIR. FOR NOW THE SENSOR WAS CLIPPED BACK ON AND EVERYTHING WAS WORKING FINE. A WEEK LATER SENSOR CAME OFF AGAIN AND WE HAVE FIGURED OUT HOW TO PUT IT BACK ON OURSELVES. AFTER DOING SOME RESEARCH IT SEEMS THAT THIS IS A COMMON PROBLEMS WITH THIS MAKE AND MODEL AND YEAR OF VEHICLE. THOUGH LINCOLN DID CORRECT THE ISSUE WITH THE NEWER MODELS NO ATTEMPT HAS BEEN MADE ON THE OLDER MODELS TO MAKE A MORE LASTING REPAIR. ON LINE THERE ARE TONS OF REPORTS OF PEOPLE THAT HAVE HAD THE PARTS REPLACED TO ONLY FIND THAT THIS DID NOT REMEDY THE ISSUE AT HAND AND MORE MONEY NEEDED TO BE SPENT TO ATTEMPT TO CORRECT IT. THERE ARE COMPANIES THAT HAVE COME UP WITH SYSTEMS TO REPLACE THE AIR SUSPENSION WITH TRADITIONAL SUSPENSION SO THAT MULTIPLE REPAIRS CAN BE AVOIDED IN THE FUTURE. THIS IS EVIDENCE TO ME THAT A DEFECT IS KNOWN INDUSTRY WIDE. *TR

• 09/18/2002· TIRES

  OWNER OF SUV RETURNED CONTINENTIAL TIRES (255-70R-17, DOT UNKNOWN) THAT WERE PART OF RECALL. AFTER INSPECTION ONLY 2 TIRES WERE OFFERED AT PRO-RATED PRICE. TIRE MERCHANT WANTED TO REPLACE WITH SAME RECALLED CONTINENTIAL TIRES. THIS IS THE SECOND SET OF CONTINENTAL TIRES THAT HAVE BEEN PRO-RATED FOR VEHICLE. TIRES ARE DEFECTIVE AND CONSUMER IS REQUESTING TOTAL REPLACEMENT FOR ALL FIVE TIRES. *TT

• 09/09/2003· ELECTRICAL SYSTEM

  I WAS DRIVING DOWN DRIVEWAY AND HIT THE MEMORY SEAT BUTTON MY MY NAVIAGATOR AND THE SEAT STARTED TO MOVE FORWARD AND KEPT GOING FORWARD UNTIL IT REACHED THE VERY FARTHEST IT COULD GO FORWARD. THE LIGHTS INSIDE WERE GOING CRAZY AND THE OUTSIDE MIRRORS KEPT GOING UP AND DOWN AND ACTING CRAZY. I TOOK THE VEHICLE IN ON 8/20 AND THEY FOUND 7 ELECTRICAL FAULTS WITH THE VEHICLE. ON AUGUST 25, 2003, FOUND OUT I HAD BEEN CARRYING TRIPLETS BUT LOST TWO AND AM NOW PREGNANT WITH ONE. DO NOT KNOW IF THAT WAS RELATED OR NOT. ON AUGUST 30TH THE BACK LIFTGATE IS SUPPOSED TO HAVE SENORS IN IT AND ALMOST SHUT AND TRAPPED ME IN IT. LUCKILY I GOT OUT UNHARMED. SCARED TO THINK WHAT MIGHT HAVE HAPPENED IF IT WERE ONE OF MY OTHER CHILDREN. THE VEHICLE IS CURRENTLY SITTING IN A BAY AT THE SERVICE DEPT. FORD TOLD THEM NOT TO WORK ON IT AND I HAVE NO IDEA WHAT IS GOING ON WITH IT.*AK

• 09/09/2003· SUSPENSION

  WHILE DRIVING AT 30-40 MPH CONSUMER FELT THAT VEHICLE ROSE IN THE REAR AND TILTED ON DRIVER'S SIDE. VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE COULD NOT BE DETERMINED. ON ANOTHER OCCASION THE SAME THING OCCURRED, BUT THE TILT WAS ON THE PASSENGER'S SIDE, AND AGAIN THE DEALER COULD NOT FIND THE CAUSE. THE CONSUMER FELT THAT THE SUSPENSION WAS DEFECTIVE.*AK

• 09/06/2003· SUSPENSION,VISIBILITY,TIRES

  JULY 22, 2003 I PURCHASED A NEW 2003 LINCOLN NAVIGATOR, VIN# [XXX]. AFTER TWO DAYS, I NOTICED EXCESSIVE WIND NOISE COMING FROM SUN ROOF. ON THE THIRD DAY, THE SUSPENSION MALFUNCTIONED WARNING INDICATOR BEGAN BUZZING. SINCE THAT TIME, THE BODY OF THE NAVIGATOR BEGAN HITTING ALL FOUR TIRES WHILE DRIVING AND BOTTOMING OUT EVEN WHEN DRIVING OVER SMALL BUMPS. I ALMOST HAD AN ACCIDENT, DUE TO THE SUDDEN ROCKING OF THE BODY OF THE NAVIGATOR. I BROUGHT THE TRUCK BACK 3 TIMES FOR THE SAME PROBLEM SEPTEMBER 2ND. [XXX] STATED, I WILL NOT TRY TO FIX THE TRUCK AGAIN UNTIL, FORD ENGINEER [XXX] LOOKS AT THE PROBLEM.THE ENGINEER WILL ONLY BE AVAILABLE ON SEPTEMBER 11TH AND MY TRUCK WILL JUST HAVE TO SIT ON HIS LOT UNTIL THEN. NO OTHER SOLUTION WAS GIVEN TO ME. NO LOANER CAR,NO ALTERNATIVES. I DID SPEAK TO THE FORD REPRESENTATIVE, AFTER A MONTH OF COMPLAINING TO CUSTOMER RELATIONS AND ASKING FOR MEDIATION ABOUT THE LEMON LAW AND SUSPENSION OF MY TRUCK PAYMENTS UNTIL THE PROBLEM IS RESOLVED. I HAVE BEEN REFERRED FROM ONE PERSON TO THE NEXT STARTING WITH THE FORD FINANCE DEPARTMENT, TO FORD CUSTOMER RELATIONS, TO THE SELLING DEALER GENERAL MANAGER, [XXX] OF DAMICO LINCOLN MERCURY, TO [XXX] SERVICE MANAGER OF SENTRY SOUTH LINCOLN MERCURY, AND ENDING WITH [XXX]SERVICE MANAGER OF OWEN MOTORS. THE TRUCK IS A LEMON AS THE LAW STATES, IT HAS HAD THREE REPAIR ATTEMPTS, TWENTY-FIVE DAYS AT REPAIR SHOP, NEW VEHICLE, (THIRTY DAYS OLD). TECHNICAL SERVICE BULLETINS FOR 2003 LINCOLN NAVIGATOR AIR SUSPENSION- REPEAT COMPRESSOR DRIER FAILURES HAS BEEN ISSUED SINCE MAY/03 TO LINCOLN SERVICE DEPARTMENTS. THESE REMAINING DEFECTS SUBSTANTIALLY IMPAIR THE USE, MARKET VALUE OR SAFETY OF MY VEHICLE. I AM HEREBY ALLOWING YOU ONE FINAL REPAIR OPPORTUNITY. I AM ENTITLED TO A REPLACEMENT VEHICLE ACCEPTABLE TO ME OR A REFUND CALCULATED IN ACCORDANCE WITH THE LEMON LAW.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/03/2003· SUSPENSION

  CONSUMER STATES IS HAVING TROUBLE WITH FRONT AND BACK SUSPENSION. WHEN COMING OUT OF DRIVEWAY VEHICLE BOTTOMS' OUT. ALSO, WHILE DRIVING CAN FEEL EVERY BUMP. VEHICLE IS SUPPOSE TO BE DESIGNED TO ABSORB BUMPS. HE HAS TAKEN VEHICLE TO THE DEALER/MECHANIC 4 TIMES, AND EACH TIME THEY HAVE DONE MINOR REPAIRS. FINALLY CONSUMER WAS TOLD THAT THEY KNEW THE PROBLEM, BUT COULD NOT FIX IT. DEALER HAD CALLED THE ENGINEERS FROM THE LINCOLN MANUFACTURER TO TAKE A LOOK AT VEHICLE AND SEE IF THEY COULD REPAIR IT. *AK

• 08/31/2011· AIR BAGS

  TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 40 MPH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE WARRANTY EXPIRED AND THEY WOULD NOT COVER THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

• 08/31/2009· SUSPENSION

  CAN YOU CHECK OUT 03 LINCOLN NAVIGATOR AIR SUSPENSION BECAUSE MY KEEPS FAILING COMPRESSOR AND HEIGHT SENSOR CAUSING ROUGH RIDES CHECKED ONLINE SEEMS LIKE ALOT OF PEOPLE HAVE SAME PROBLEM LIKE ME TOO. *TR

• 08/31/2004· SUSPENSION

  WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM INSIDE OF THE ENGINE. VEHICLE WAS INSPECTED SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK