2003 Jeep Wrangler

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2003· POWER TRAIN

  I HAVE A 2003 WRANGLER WITH A 5-SPEED MANUAL TRANSMISSION THAT SUFFERS FROM INTERMITTENT PROBLEMS WHERE SHIFTING GEARS IS DIFFICULT IF NOT IMPOSSIBLE. THE PROBLEM OCCURS MOST OFTEN WHEN ACCELERATING WHILE SHIFTING FROM 2ND TO 3RD GEARS, AND WHEN ATTEMPTING TO DOWNSHIFT FROM 5TH TO 4TH GEARS AT HIGHWAY SPEEDS. IF THE VEHICLE DOES SHIFT A GRINDING/BANGING NOISE IS HEARD. I HAVE HAD THE LOCAL DEALER LOOK AT IT 4 TIMES AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM(S).*AK

• 12/26/2011· FUEL SYSTEM, GASOLINE

  FUEL TANK OVER FLOWS AT EVERY FILL UP. *TR

• 12/25/2010· SEAT BELTS

  I HAVE NOTICED THAT THE DRIVER SIDE SEATBELT WILL DISENGAGE WHILE DRIVING DOWN THE ROAD. TO REMEDY THE PROBLEM I HAVE PAID EXTRA ATTENTION WHEN BUCKLING IN TO MAKE SURE THAT IT IS LATCHED PROPERLY. HOWEVER, THE SEATBELT SOMETIME STILL RELEASES ON IT'S OWN. THIS CONCERNS ME BECAUSE I FEAR THAT WHEN I DO NEED THE SEATBELT IN THE COURSE OF AN ACCIDENT IT WILL NOT PERFORM AS INTENDED. *TR

• 12/17/2003· POWER TRAIN

  I HAVE A 2003 WRANGLER WITH A 5-SPEED TRANSMISSION. I HAVE HAD A PROBLEM WHEN SHIFTING INTO SECOND AND THIRD GEAR. IT IS EITHER HARD TO GET INTO GEAR OR IT GRINDS AS IT GOES IN. THE DEALERSHIP HAS LOOKED AT THREE DIFFERENT TIMES AND HAS FOUND NO PROBLEM. THE VEHICLE NOW HAS 14,000 MILES ON IT AND IT NOW SEEMS TO BE WORSE DURING COLDER WEATHER.*AK

• 12/04/2003· FUEL SYSTEM, GASOLINE

  POOR GAS MILEAGE. STICKER CLAIMS 16 MPG CITY AND 19 MPG HIGHWAY AND I STRUGGLE TO GET 11 OR 12 IN THE CITY DRIVING CONSERVATIVELY AND USING QUALITY MID GRADE GASOLINE. MY LAST TANK I GOT 10.86 MPG. WITH CITY AND HIGHWAY COMBINED I STRUGGLE TO GET 13 OR 14. I FIGURE THIS WILL COST ME AROUND $1000 OVER THE COURSE OF MY 4 YEAR LEASE. I HAVE TALKED TO OTHER WRANGLER OWNERS AND THEY EXPERIENCE THE SAME POOR MILEAGE. I WILL NEVER BUY ANOTHER JEEP PRODUCT. *NLM

• 11/26/2003· SUSPENSION

  WHILE DRIVING 55 MPH THE STEERING WHEEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INDICATED THAT THE PASSENGER SIDE AXLE BROKE. THE AXLE WAS REPLACED. *NLM

• 11/24/2004· POWER TRAIN

  AFTER STARTING THE VEHICLE, PLACING IT IN DRIVE IT WILL GO A FEW FEET AND THEN IT WON'T MOVE. THE DEALER IS UNABLE TO FIND THE DEFECT. *NM

• 11/18/2014· ELECTRICAL SYSTEM

  THERE IS NO LOW, MED OR HIGH FAN SETTINGS ON MY HEATER FAN. REPLACED HEATER RESISTOR, AND WIRING HARNESS DUE TO MELTED HARNESS. STILL NO HEATER FAN. SO AS THE LOCAL JEEP DEALERSHIP PARTS DEPARTMENT HAD ADVISED THAT THERE WAS AN ON GOING ISSUE THE HEATER FAN SWITCH. REPLACED THE SWITCH, FAN WORKED FOR ABOUT 2 HOURS DURING MY MAIL ROUTE... AFTER THE OVER WHELMING SMELL OF BURNING WIRES COMING FROM INSIDE THE DASH THE FAN QUIT WORKING. SO I CONTINUED TO FREEZE THE REST OF MY ROUTE AND HOPING THAT THE JEEP WAS NOT GOING TO CATCH FIRE. I HAD CONTACTED JEEP'S CUSTOMER SERVICE LINE TO VOICE MY CONCERNS, THE LADY TOLD ME THAT THERE WAS NOT MUCH THEY COULD DO FOR ME WHERE MY VEHICLE WAS OUT OF WARRANTY. I HAVE DONE SOME RESEARCH ONLINE AND THERE SEEMS TO BE QUITE AN ISSUE... I BELIEVE THAT JEEP SHOULD ADDRESS THE ISSUE EVEN THOUGH SOME JEEPS ARE OUT OF THE "FACTORY WARRANTY". THIS IS A HUGE SAFETY PROBLEM, AS TO ALL OF THE WIRES ARE FACTORY INSTALLED AND SHOULD BE CHANGED AND ADDRESSED QUICKLY. *TR

• 11/16/2011· STEERING,SUSPENSION

  WE ARE EXPERIENCING THE "DEATH WOBBLE". HAVE BEEN TO THE REPAIR SHOP SEVERAL TIMES BUT THE WOBBLE RETURNS SHORTLY AFTER WE GET THE JEEP BACK ON THE ROAD. HELP.... *TR

• 11/16/2009· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

  TRAVELING AT 60-65MPH VEHICLE CUT OFF WITHOUT WARNING. NO LIGHTS ON DASH CAME ON. PULLED OUT OF WAY OF OTHER TRAFFIC AND CAME TO A COMPLETE STOP. TRIED STARTING AND STARTED RIGHT UP. MILEAGE 77,200. *TR

• 11/14/2013· STEERING,SUSPENSION

  WHILE DRIVING AT 55MPH - 60 MPH ON THE HIGHWAY AND HITTING A BRIDGE JOINT, POT HOLE, OR OTHER ROAD SURFACE BUMP, THE VEHICLE STARTS TO VIOLENTLY SHAKE AND BECOME UNCONTROLLABLE. THE ONLY WAY TO STOP THE SHAKING IS TO SLOW THE VEHICLE TO LESS THAN 30MPH. *TR

• 11/11/2008· SEAT BELTS

  SEAT BELTS DO NOT RETRACT PROPERLY CAUSING THEM TO GET CAUGHT IN DOORS. THIS RESULTS IN FRAYING AND ABRASIONS THAT WEAKEN SEAT BELT. THE BELTS WILL NEED REPLACED SOON DUE TO THIS. *TR

• 11/11/2004· SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM

  I HAVE HAD THE VEHICLE FOR 5 MONTHS. APPR 4 WEEKS AGO MY AUTOMATIC SHIFTER WAS STUCK IN PARK. AFTER A TOTAL OF 4 DAYS AT THE DEALERSHIP THEY REPLACED THE ENTIRE SHIFTER ASSEMBLY. 2 WEEKS LATER THE VEHICLE DIED ON THE SIDE OF THE ROAD STRANDING MY FAMILY 130 MILES FROM HOME. IT WAS DECIDED BY THE DEALERSHIP THAT THERE WAS A BLOWN FUSE CAUSED BY AN ELECTRICAL SHORT OF SOME KIND. AFTER AN ENTIRE WEEK AT THE DEALERSHIP THEY REPLACED THE MAIN COMPUTER AND SOME MISC. WIRING (ALL WARRANTY WORK). THE DAY AFTER I GOT THE VEHICLE BACK IT DIED AGAIN, THIS TIME STRANDING MY FAMILY 90 MILES FROM HOME. THE DEALERSHIP SAYS THAT THERE'S STILL A SHORT CAUSING THE FUSE TO BLOW. AFTER ANOTHER WEEK AT THE DEALERSHIP THEY REPLACE A WIRING HARNESS THAT THEY SAY IS BAD. AGAIN IT IS COVERED UNDER WARRANTY. THE DAY THAT I DRIVE HOME WITH THE VEHICLE MY BRAKES GO OUT. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR REPAIRS TO THE BRAKING SYSTEM. WHILE IT WAS AT THE DEALERSHIP FOR REPAIRS THE FUSE BLOWS AGAIN. THIS TIME THEY SAY THAT ANOTHER WIRING HARNESS IS BAD AND THAT THIS TIME THEY WILL NOT WARRANTY IT. I FAIL TO SEE HOW THEY COULD PERFORM WARRANTY WORK TO SOLVE THIS PROBLEM TWICE AND THEN DECIDE THAT THEY WILL NO LONGER WARRANTY IT. *JB

• 11/05/2005· STRUCTUREFire

  2003 JEEP WRANGLER RUBICON PROTECTIVE SHIELD FOR TRANSFER CASE ALLOWS DRY WEEDS TO ACCUMULATE BETWEEN SHIELD AND FRONT DRIVESHAFT, CAUSING FRICTION FIRES TO OCCUR AT HIGHWAY SPEEDS WITH OUT ANY WARNING, RESULTING IN WIRING HARNESS DAMAGE, BRAKE LINE FAILURE AND GAS LINE EXPOSURE TO OPEN FLAME. *JB

• 11/03/2015· AIR BAGSCrash

  THE JEEP WAS INVOLVED IN A WRECK - HIT A POWER POLE AT AROUND 50 MPH KNOCKED IT DOWN AND THE FLIPPED THE AIR BAGS NEVER DEPLOYED - THE POLICE OFFICER WHO WORKED THE WRECK SAID THE AIRBAGS SHOULD HAVE DEPLOYED AFTER THE TYPE OF HIT THE JEEP TOOK

• 11/01/2004· LATCHES/LOCKS/LINKAGES

  I PURCHASED A NEW 2003 JEEP WRANGLER RUBICON IN MAY OF 2003 WITH THE DUAL TOP OPTION. SINCE DAY ONE, WHENEVER THE FULL HARD DOOR IS SHUT WITH THE WINDOWS ROLLED UP AND THE HARDTOP ON, THE REAR GLASS POPS OPEN. THE REAR GLASS ALSO POPS OPEN WHEN YOU HIT A BUMP IN THE ROAD. THEN THE REAR GLASS JUST FLOPS AROUND AND HITS THE SPARE TIRE AND YOU HAVE TO GET OUT AND PUSH IT SHUT, OTHERWISE I'M AFRAID IT MIGHT BREAK THE REAR GLASS. MY MAIN CONCERN IS THAT IT IS A SAFETY HAZARD AS THE OWNER'S MANUAL SAYS TO NEVER DRIVE WITH THE REAR WINDOW OPEN (ON SOFT TOP) UNLESS YOU ALSO HAVE THE FRONT WINDOWS ROLLED DOWN OR EXHAUST FUMES MAY ENTER THE DRIVER/PASSENGER COMPARTMENT AND CAUSE CARBON MONOXIDE POISIONING! I ASSUME THE SAME THING CAN HAPPEN WITH THE HARD TOP ON WHEN THE REAR GLASS IS OPEN 2-3 INCHES AND FLOPPING AROUND! I HAVE TAKEN IT TO THE DEALER TWICE AND THEY TRIED LOWERING THE REAR GLASS BY ADJUSTING THE HINGES ON THE GLASS BUT THE PROBLEM STILL EXISTS. I CONTACTED JEEP "STAR" TECH SUPPORT ON 3 SEPARATE OCCASSIONS AND FILED A COMPLAINT (FILE # 11586375) THE SERVICE MANAGER AT OUR DEALERSHIP SAID THAT HE HAS SEEN THIS PROBLEM ON SOME OTHER HARD TOP JEEPS AND I ALSO HAVE SEEN THE SAME COMPLAINT ON THE INTERNET ON JEEP FORUM CHAT ROOMS. APPARENTLY JEEP DOES'T TAKE THE PROBLEM SERIOUSLY SINCE I HAVE OWNED THE VEHICLE FOR 1 1/2 YEARS AND IT HASN'T BEEN FIXED YET. MAYBE WHEN SOMEONE DIES FROM CARBON MONOXIDE POISONING THEY WILL TAKE ACTION! I BELIEVE THIS IS A DESIGN FLAW. THE 2003 HARDTOP RELIES ON THE REAR TAILGATE TO KEEP THE REAR GLASS CLOSED AND THERE ISN'T ENOUGH OVERLAP TO SECURELY HOLD THE REAR GLASS IN PLACE.*AK

• 10/31/2003· POWER TRAIN

  WE BOUGHT A 2003 JEEP WRANGLER SPORT 4X4 IN JANUARY 2003. THE DEALERSHIP HAD PUT A 3" LIFT AND 32" TIRES ON THE JEEP PRIOR TO IT BEING SOLD. WE PURCHASED IT DIRECTLY FROM THE SHOWROOM FLOOR. THREE WEEKS AGO THE REAR DIFFERENTIAL WENT OUT IN THE JEEP. FIRST WE WERE TOLD THAT THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THE LIFT VOIDED IT. AFTER ADVISING A CHRYSLER REPRESENTATIVE THAT THE DEALERSHIP PUT THE LIFT ON THE JEEP, THEY SAID THE SIZE OF THE TIRES CAUSED THE DAMAGE AND I INFORMED THE REPRESENTATIVE THAT THE DEALERSHIP MADE ALL MODIFICATIONS TO THE JEEP PRIOR TO OUR PURCHASE. I WAS TOLD I'D HAVE TO CONTACT THE DEALERSHIP TO SEE IF THEY WOULD STAND BEHIND THE VEHICLE WARRANTY. WE'RE IN TEXAS NOW, THE DEALERSHIP WE PURCHASED THE VEHICLE FROM IS IN WASHINGTON. WE WENT ROUND AND ROUND BETWEEN THE DEALERSHIPS WITH THE ONE IN WASHINGTON SAYING THE VEHICLE WAS COVERED UNDER WARRANTY AND THE ONE IN TEXAS SAYING, "NO". AFTER 3 WEEKS, IT WAS DETERMINED THAT THE DAMAGE WAS CAUSED BY 'MISUSE/ABUSE' BY THE VEHICLE BEING TAKEN OFF-ROAD AND A STICK HITTING THE PLUG ON THE REAR AXLE CAUSING THE FLUID TO LEAK OUT. THE JEEP BROKE DOWN THE DAY AFTER IT WAS TAKEN OFF-ROAD. CLEARLY NOT ENOUGH TIME FOR ANY FLUID TO LEAK OUT, ESPECIALLY WITH NO SIGN OF LEAKAGE ONCE IT WAS PARKED, AND THE VEHICLE WAS DRIVEN LESS THAN 60 MILES THE NEXT DAY. BESIDES, THIS WAS THE FIRST TIME THE VEHICLE HAD BEEN TAKEN 'OFF-ROAD' SINCE WE PURCHASED THE VEHICLE. I BELIEVE WE PURCHASED A VEHICLE THAT HAD A FAULTY REAR AXLE AND THE DEALERSHIPS HAVE FOUND ANOTHER WAY TO PICK THE CONSUMERS POCKETS WITHOUT STANDING BEHIND A VEHICLE WARRANTY. *LA

• 10/30/2009· AIR BAGS

  MY 2003 JEEP WRANGLER HAS A AIRBAG WARNING LIGHT THAT STAYS ON. ALONG WITH THIS THE HORN DOES NOT WORK. FROM WHAT I HAVE READ AND CHECKED OUT IT IS A CLOCKSPRING FAILURE LOCATED IN THE STEERING COLUMN. *TR

• 10/27/2008· SEAT BELTS

  THE LATCH PLATE ON MY 2003 JEEP WRANGLER SNAPPED IN HALF, RENDERING ME WITH NO SEATBELT IN A VEHICLE THAT IS RATED AT A VERY HIGH ROLLOVER RATE. WHEN I PULLED THE LATCH PLATE OUT TO EXAMINE IT, I SAW THAT THE METAL USED TO ATTACH THE LATCH WAS MADE OF VERY THIN METAL, NOT MUCH THICKER THAN A KNIFE, AND THAT THE METAL APPEARED TO BE MADE OF CAST MATERIAL. IN ADDITION TO THIS PROBLEM, I HAVE HAD TO REPLACE THE SEAT BELT TWICE ON MY VEHICLE, AND WILL HAVE TO REPLACE IT A THIRD TIME DUE TO THE SEATBELT NOT RETRACTING AS IT SHOULD. THIS ALLOWS THE SEATBELT TO GET CAUGHT IN MY DOOR, WHICH HAS SEVERELY CUT AND FRAYED THE SEAT BELT ALMOST IN HALF. *TR

• 10/24/2007· ELECTRICAL SYSTEMFire

  2003 JEEP WRANGLER TJ, THE CONTACT POINTS FOR THE 3RD BRAKE LIGHT ARE OPEN TO THE CARGO COMPARTMENT. HAD A HOCKEY STICK BLADE (MADE OF FIBERGLASS) TOUCH THESE CONTACTS AND CATCH THE STICK AND THE CARPET ON FIRE WHILE DRIVING. NOTICED BURNING SMELL WHEN SITTING AT A STOP LIGHT, THOUGHT IT WAS FROM ANOTHER VEHICLE, PULLED AWAY FROM INTERSECTION, LOOKED IN BACK AND THERE WAS A FIRE INSIDE THE RIGHT REAR CORNER. *TR

• 10/16/2003· POWER TRAIN

  WHILE DRIVING AT 30 MPH DRIVESHAFT FELL OUT. AS A RESULT, VEHICLE'S REAR END COLLAPSED. *AK

• 10/10/2016· AIR BAGS

  MY JEEP WRANGLER HAS HAVE THE PASSENGER SAFETY AIRBAG ALARMING SINCE ABOUT A YEAR AGO. I CONTACT THE MANUFACTURER AND I WAS TOLD THAT BECAUSE THERE IS NOT A RECALL FOR MY CAR MODEL, THEY CANNOT REPAIR IT AND THAT I HAVE TO PAY OUT OF MY POCKET. THIS IS AN ISSUE OUT OF THE MANUFACTURER. JEEP MUST CORRECT THESE SAFETY CONCERNS FROM THE OWNERS!

• 10/08/2003· SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  ACCORDING TO INTERNAL SALES BROCHURES AND ADVERTISEMENTS THE 2003 JEEP WRANGLER RUBICON IS SUPPOSED TO BE THE MOST CAPABLE OFF ROAD JEEP EVER. MY JEEP HAS BEEN NOTHING BUT PROBLEMS, WHICH CONSISTS OF 2 BROKEN AXLES, FAULTY BRAKES, FAULTY PARKING BRAKE, FAULTY U-JOINT CLIPS, FAULTY WHEEL BEARING. AFTER PAYING THE DEALER TO REPLACE PARTS THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY, THEN REALIZING THAT THEY FAILED TO REPLACE ANOTHER FAILED PART, CALLED TO ASK ABOUT A WORKAROUND UNTIL THE NEEDED PART CAME IN. THE ADVICE GIVEN WAS TO REMOVE THE BROKEN AXLE SHAFT AND DRIVE WITHOUT IT. THIS CAUSED BRAKE AND WHEEL BEARING FAILURE. AN ATTEMPT TO GET THE DEALER TO TAKE RESPONSIBILITY FOR THE REPAIR COST TOOK SOME TIME TO GET RESOLVED. FINALLY, THEY FIXED THE PROBLEMS AND VOIDED THE MANUFACTURE'S WARRANTY. REASON FOR VOIDING THE WARRANTY WAS MISUSE/ABUSE BECAUSE THE VEHICLE HAD BEEN USED OFF-ROAD AND HAD MUD ON THE UNDER CARRIAGE. THIS IS UNACCEPTABLE BECAUSE YOU CANNOT MARKET A VEHICLE AS OFF-ROAD AND THEN VOID THE WARRANTY IF IT IS USED IN THIS MANNER. THE VEHICLE WAS NEVER SUBMERGED, OR IN MUD/WATER DEEPER THEN THE HEIGHT OF THE BOTTOM OF THE FRONT BUMPER. FURTHERMORE, JEEP CLAIMS I AM A MEMBER OF A 4WD CLUB THAT I HAVE NO AFFILIATION WITH AND CLAIMS A WITNESS SAW THE VEHICLE UNDER WATER. BOTH NOT TRUE. ASKING FOR HELP FROM THE DOT TO MAKE JEEP STAND BY IT'S WARRANTY, OR HAVE THEM NOT MARKET THE VEHICLE AS OFF-ROAD SINCE IF USING IT OFF ROAD VOIDS THE WARRANTY THEN THIS IS FALSE ADVERTISING. *LA

• 10/06/2003· ENGINE AND ENGINE COOLING

  WHEN TRAVELING AT 55 TO 60 MPH VEHICLE CUT OFF WITHOUT WARNING. VEHICLE WOULD RESTART AFTER FEW MINUTES. DEALER HAD BEEN CONTACTED. *AK

• 10/05/2021· STEERING

  Violent shaking after hitting holes in the road during acceleration-less tan 30 MPH. My vehicle has been inspected by my mechanic, who has knowledge of the “Death Wobble”. Safety was at risk due to front end shaking violently and almost losing control of the vehicle. The problem has been confirmed by mechanic. They started to manifest about 8 months ago.

• 10/02/2003· FUEL SYSTEM, GASOLINE

  I'VE HAD MY 2003 WRANGLER SIERAH FOR 3 MONTHS AND HAD THE CHECK ENGINE LIGHT CAME ON TWICE. FIRST TIME WAS A PURGE VALVE SOLENOID AND THE SECOND TIME IT WAS THE CHARCOAL CANISTER AND THE WHOLE GAS TANK HAD TO BE REPLACED ALONG WITH ANOTHER SOLENOID. NEITHER OF THESE FAILURES LEFT ME STRANDED BUT SHOULD NOT HAVE OCCURRED ON A JEEP WITH LESS THAN 5000 MILES ON IT. *LA

• 09/26/2003· AIR BAGSCrash

  WAS DRIVING 20 MPH CONSUMER'S VEHICLE WAS HIT BY ANOTHER VEHICLE THAT WAS BACKING OUT OF A GARAGE. UPON IMPACT, FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED INJURIES, AND HAD EMERGENCY ROOM TREATMENT.*AK

• 09/23/2003· VISIBILITY

  THE DEALER STATES THAT I HAVE PROBLEM WITH MY HEATING AND COOLING SYSTEM.WHEN THE AIR CONDITIONER,OR THE DEFROSTER IS IN USE,A NOISE THAT WOULD SOUND LIKE A DROP OF WATER DROPPING PRECISELY EVERY 4 TO 5 SECONDS,STEREOS,AND ROAD NOISE DO NOT HIDE IT.THE AFFECT IS LIKE BEING IN A TORTURE CHAMBER.IT LITTERY DRIVES YOU CRAZY.

• 09/15/2004· FUEL SYSTEM, GASOLINE

  SERVICE ENGINE LIGHT. LEAK IN FUEL TANK.*AK

• 09/15/2004· FUEL SYSTEM, OTHER,POWER TRAIN

  SERVICE ENGINE LIGHT. LEAK IN FUEL SYSTEM. *AK

• 09/12/2007· FUEL SYSTEM, OTHER

  TL*THE CONTACT OWNS A 2003 JEEP WRANGLER. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO DECELERATE AS IF IT WERE LOSING POWER AND ABOUT TO STALL. THE VEHICLE THEN STALLED AND WAS TOWED TO THE NEAREST MECHANIC. THE MECHANIC STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE FAILURE RECURRED A SECOND TIME AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND DIAGNOSED AS NEEDING A NEW FUEL PUMP. THE REPAIR WOULD COST $400. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 45,000.

• 09/07/2006· SUSPENSIONCrash

  BALL JOINT CRACKED WHILE MAKING A LEFT TURN ONTO A HEAVY TRAFFIC INTERSECTION,AT LOW SPEED. VEHICLE WHEN OUT OF CONTROL SPINNING SEVERAL TIMES BEFORE HITTING MEDIUM. *JB

• 09/07/2003· SUSPENSION

  JEEP SHAKES AT 40-55 MILE PER HOUR, 16,000 MILES. *AK

• 09/06/2003· STRUCTURE

  PAINT CHIPPING AND COMING OFF, 2003, JEEP, WRANGLER, 4200 MILES, NO MUD RIDDING OR RUFF TREATMENT. ONLY CITY AND HIWAY DRIVING. VEHICLE APPEARS TO HAVE BEEN PAINTED GRAY (NOT PRIMER) AND TOP COATED WITH AN EXTREMELY THIN COLOR PAINT. PATRIOT BLUE. ALMOST NO PAINT INSIDE OF TUB AND UNDER BODY.*AK

• 09/03/2005· POWER TRAIN

  I HAVE A 2003 JEEP WRANGLER WITH 48,000 MILES. I AM EXPERIENCING INTERMITTENT STICKING OF THE SHIFTING LEVER WHEN ENTERING 3RD FROM 2ND GEAR. AT OTHER TIMES THERE IS NO PROBLEM SHIFTING. I HAD IT IN TO THE DEALER THIS WEEK. WE CHANGE THE OIL. THE PROBLEM IS NOT A BAD. *JB

• 08/22/2003· SUSPENSION

  WHILE DRIVING ON UNEVEN SURFACE AT ANY SPEED VEHICLE WOULD SHAKE FROM THE FRONT SUSPENSION. DEALER HAS BEEN CONTACTED. *AK

• 08/22/2003· PARKING BRAKE

  VEHICLE WAS PARKED IN FRONT OF HOUSE AND EMERGENCY BRAKE ENGAGED WITHOUT WARNING. *AK

• 08/19/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 JEEP WRANGLER. WHEN THE CONTACT REMOVED THE KEY FROM THE IGNITION, THE RADIO AND INSTRUMENT PANEL LIGHTING DID NOT TURN OFF. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/02/14*LJ

• 08/18/2015· SUSPENSION

  AT 55 MPH THE JEEP SHAKES VIOLENTLY, FROM SIDE TO SIDE, UNTIL VEHICLE IS SLOWED TO 35MPH.

• 08/18/2010· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TURN SIGNALS WILL NOT WORK. *TR

• 08/14/2013· STEERING,SUSPENSION,WHEELS

  WHEN I WAS DRIVING AROUND 50 MPH I HIT A POTHOLE AND THE VEHICLE START SHAKING VIOLENTLY. I HAD TO HOLD THE STEERING WHEEL SO HARD IT ALMOST WENT TO THE OTHER SIDE OF THE ROAD. THIS HAPPENED ALREADY 5 TIMES, I AM SO SCARED TO TAKE IT ON THE HIGHWAY, BECAUSE I MIGHT GET INTO A WRECK. I HAVE TO COME TO A COMPLETE STOP FOR IT TO STOP SHAKING. *TR

• 08/08/2015· STEERING,SUSPENSION,UNKNOWN OR OTHER

  TERRIBLE WOBBLE AT 45-55 MPH. TIRES AND FRONT END WOBBLE UNTIL I STOP OR SLOW BELOW 40 MPH. IT CAUSES DRIVER TO SLOW AT HIGHWAY SPEED CAUSING NEAR REAR END COLLISIONS WHEN OTHER DRIVERS ARE FOLLOWING. AT TIMES WOBBLES SO VIOLENTLY HAVE TO EXIT FREEWAY IN ORDER TO GET IT TO STOP.

• 08/06/2003· UNKNOWN OR OTHER

  I WOULD LIKE TO REQUEST YOUR HELP REGARDING WINDSHIELD DAMAGE THAT OCCURRED ON I395 IN VIRGINIA. I HAVE ATTEMPTED TO CONTACT THE COMPANY WHICH OWNS OF THE DUMP TRUCK BY PHONE, EMAIL, AND REGULAR MAIL (WITH DELIVERY CONFIRMATION), AND HAVE RECEIVED NO RESPONSE. I ALSO SUBMITTED A COMPLAINT TO FAIRFAX COUNTY CONSUMER SERVICES DIVISION BUT WAS TOLD THAT THEY ONLY HANDLE COMPLAINTS REGARDING THE SALE OR PURCHASE OF AN ITEM. BELOW IS A COPY OF THE LETTER I SENT TO OWENS & SPARROW, WHOSE DUMP TRUCK CAUSED THE DAMAGE. I HAVE CONTACTED VDOT AS WELL, BUT WOULD LIKE TO REQUEST YOUR HELP IN ADDITION TO VDOTS. I FEEL VERY STRONGLY THAT IT IS THEIR RESPONSIBILITY TO REIMBURSE ME FOR THE REPLACEMENT OF MY WINDSHIELD. I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS MATTER. JUNE 19, 2003 OWEN & SPARROW, LLC PO BOX 1595 LORTON, VA 22199 DEAR READER: AT APPROXIMATELY 12:15 P.M. ON THURSDAY, MAY 22, 2003, THE WINDSHIELD OF MY 2002 JEEP WRANGLER WAS STRUCK BY ROCK-LIKE DEBRIS THAT FLEW OUT OF AN OWEN & SPARROW, LLC DUMP TRUCK TRAVELING DIRECTLY IN FRONT OF ME. THIS RESULTED IN TWO CHIPS ON THE DRIVERS SIDE OF MY WINDSHIELD. AT THAT TIME, I WAS HEADING NORTH ON I395 AND WAS JUST SOUTH OF EXIT 7 (GLEBE ROAD). THE LICENSE PLATE NUMBER OF THAT DUMP TRUCK WAS 604-442; HOWEVER, I WAS UNABLE TO SEE WHICH STATE THE LICENSE PLATE WAS FROM. THE DUMP TRUCK ALSO HAD A 1-800-827-SAFE STICKER ON THE BACK OF IT WITH THE NUMBER PG763. AS A RESULT OF THIS DAMAGE, I NEED TO HAVE THE WINDSHIELD REPLACED. SINCE I KNOW THAT THIS DAMAGE WAS DIRECTLY CAUSED BY DEBRIS FROM ONE OF YOUR DUMP TRUCKS, I WOULD LIKE TO REQUEST REIMBURSEMENT OF $389.82. THIS AMOUNT INCLUDES THE COST OF A REPLACEMENT WINDSHIELD AS WELL AS REPLACEMENT OF TWO DECALS ON THE WINDSHIELD THAT ALSO HAVE TO BE REPLACED (FAIRFAX COUNTY VEHICLE DECAL AND EMISSION INSPECTION DECAL).

• 08/01/2012· STEERING,SUSPENSION

  WHEN THE JEEP IS IN THE 40 TO 50 MPH RANGE, A "DEATH WOBBLE" HAPPENS. SOMETIMES BY ITSELF AND SOMETIMES WHEN I HIT A POTHOLE OR STREET PATCH. I HAVE HAD AUTO PROFESSIONALS LOOK AT THE CAR AND THEY CANNOT FIGURE OUT WHAT THE PROBLEM IS. MOST OF THE TIME THE SOLUTION IS TO FIX A SYMPTOM BUT NOT THE ACTUAL CAUSE. WHEN THIS HAPPENS THE BRAKES MUST IMMEDIATELY APPLIED HARD WHICH HAS CAUSE NEAR REAR END COLLISIONS. IF AUTO PROFESSIONALS CANNOT FIND THE CAUSE THEN THIS IS NOT A MAINTENANCE ISSUE. THIS IS A DESIGN FLAW. THIS IS NOT A REMOTE ISSUE. IF YOU GOOGLE DEATH WOBBLE WRANGLER IT WILL RETURN OVER 110,000 HITS! *TR

• 08/01/2003· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLCrash

  I WAS INVOLVED IN AN ACCIDENT ON 7/31/03. I DEPRESSED THE BRAKE IN A HARD MANOR BUT SINCE THE GAS PEDAL IS SO CLOSE TO THE BRAKE, MY FOOT WAS HALF ON THE BRAKE AND HALF ON THE GAS PEDAL. I CHECKED OTHER MAKES AND MODELS AND THEY HAVE MORE DISTANCE BETWEEN THE BRAKE AND THE GAS PEDAL. THIS SEEMS TO BE INDICITIVE OF CHRYSLER PRODUCTS. I HAVE BEEN DRIVING FOR OVER 24 YEARS AND HAVE A VERY GOOD DRIVING RECORD. NOT ONCE IN ALL THOSE YEARS HAS THIS HAPPENED. THIS IS THE SECOND TIME IN TWO MONTHS THIS HAS NOW HAPPENDED TO ME. I PURCHASE MY JEEP JUST TWO MONTHS AGO. PLEASE CHECK THE SPACING OF THE BREAK AND GAS PEDALS FOR YOURSELVES.*AK

• 07/31/2011· SUSPENSION

  I HAVE BEEN GETTING THE FAMOUS JEEP WRANGLER "DEATH WOBBLE" WHEN I BRING OUR 03 WRANGLER TO 55 MPH ON THE HIGHWAY. TODAY, WAS VERY SEVERE AND ALMOST CAUSED A SERIOUS ACCIDENT. DEALER CLAIMED TO HAVE FIXED THE PROBLEM, BUT IT HAS REAPPEARED. *TR

• 07/28/2003· SEATS

  THE DRIVERS SIDE SEAT WAS ANGLED TO THE LEFT. THE CONSUMER CONTACTED THE DEALER TO REPLACE THE SEAT. WHEN THE SEAT WAS REPLACED THE SEAT STILL ANGLED TOT HE LEFT. THE MANUFACTURER CLAIMED THAT THE VEHICLE WAS DESIGNED THIS WAS TO ALLOW THE DRIVER TO ENTER AND EXIT THE VEHICLE EASILY. *AK *NLM *PH

• 07/28/2003· SEATS

  WHILE THE CONSUMER WAS OFF-ROADING IN THE VEHICLE THE REAR SEAT BACK COLLAPSED. *AK *CB *NLM

• 07/22/2003· POWER TRAIN

  TRANSMISSION FAILURE - GRINDING NOISE IS HEARD WHEN SHIFTING INTO 2ND AND 3RD GEARS, JERKS FORWARD BEFORE CLUTCH IS LET OUT, WILL NOT SHIFT INTO 5TH GEAR AT HIGHWAY SPEEDS. THIS IS THE SECOND TRANSMISSION TO FAIL IN THIS VEHICLE.*AK

• 07/21/2006· SERVICE BRAKES, HYDRAULIC

  I HAVE A 2003 JEEP WRANGLER. THE PROBLEM: THE RIGHT FRONT ROTOR CONTINUES TO WARP. SINCE I HAVE PURCHASED THE VEHICLE IN 2003, I HAVE HAD TO HAVE THE ROTOR TURNED. THE WARPED ROTOR CAUSES ALOT OF VIBRATION WHEN BREAKING AT HIGHWAY SPEEDS. WHEN I HAVE SPOKE TO THE MAINTIENCE FOLKS AT MACK MASEY JEEP THEY HAVE STATED THIS HAS BEEN A CONTINUAL PROBLEM WITH JEEP VEHICLES, THEY HAVE HAD APPROXIMATELY 100 COME IN WITH THE SAME PROBLEM.