2003 Jeep Grand Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG LIGHT ILLUMINATED AND THE FRONTAL AIR BAGS DEPLOYED ON BOTH THE DRIVER AND PASSENGER SIDES. THE CONTACT WAS INJURED AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THEY WERE AWARE OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) PRIOR TO THE FAILURE, BUT DID NOT HAVE THE VEHICLE INSPECTED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

• 12/30/2013· SEATS

  WHILE DRIVING UNDER NORMAL CONDITIONS I HEARD A POP AND THE LEFT CORNER OF THE DRIVER SIDE SEAT FELL FORWARD. THE BASE OF THE SEAT ROCKS BACK AND FORTH NOW. WHEN VEHICLE ACCELERATES, THE SEAT ROCKS BACKWARDS AND WHEN THE BRAKE IS APPLIED THE SEAT ROCKS FORWARD. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND HAVE FOUND NUMEROUS COMPLAINTS AND A REFUSAL BY CHRYSLER TO RECALL AND FIX THE SEAT BRACKET. HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ *TR

• 12/30/2013· AIR BAGS

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/30/2010· ELECTRICAL SYSTEM,VISIBILITY

  TOTAL LOSS OF HEAT ON THE PASSENGER SIDE. NOW THE DRIVERS SIDE HAS NO HEAT EITHER. I LIVE IN CANADA AND WE NEED THE HEAT TO WORK OR THE VEHICLE IS TOTALLY USELESS IF YOU CAN'T SEE OUT THE WINDSHIELD! JEEP DEALERS ARE AWARE OF THE PROBLEM, BUT WON'T FIX IT BY RECALL. THEY EXPECT YOU TO PAY ANYWHERE FROM 800-1500 FOR THEM TO FIX IT AND A LOSS OF YOUR JEEP FOR AT LEAST 3 DAYS. THIS IS NUTS! *TR

• 12/30/2008· VISIBILITY

  I WAS ROLLING DOWN MY AUTOMATIC WINDOW IN MY 03 JEEP GRAND CHEROKEE AND IT MADE A LOUD SOUND AND WILL NOT ROLL BACK UP. THIS IS THE SECOND TIME THIS HAS OCCURRED. FROM RESEARCH ONLINE THIS SEEMS TO BE A HUGE PROBLEM AMONG OWNERS OF THE SAME MAKE/MODEL. *TR

• 12/30/2008· VISIBILITY

  PASSENGER SIDE HEAT STOPPED WORKING. IT APPEARS TO BE A COMMON PROBLEM AND DESIGN FLAW IN THE BLEND DOOR OF JEEP GRAND CHEROKEE'S. *TR

• 12/29/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/29/2008· VISIBILITY

  1. NOTHING I DID BESIDES DRIVING THIS JEEP. 2. EVERYDAY 24/7 3. NOTHING HAS BEEN DONE TO FIX THIS PROBLEM BECAUSE I CANT AFFORD IT. 2003 JEEP BLEND DOOR ISSUE, LIVE IN OREGON AND WITH NO DEFROST AND ONLY VEHICLE I CAN DRIVE AT THE MOMENT IS VERY DANGEROUS. IT GET REALLY COLD HERE AND SNOWS THROUGHOUT THE WINTER. DANGEROUS AND FREEZING COLD... *TR

• 12/26/2007· VISIBILITY

  COLD AIR STARTED TO COME OUT OF HEATER VENTS ON DRIVER'S SIDE EVEN THOUGH HEATER WAS SET ON HEAT. THIS HAPPENED ON A JOURNEY IN A ICE STORM. WIND SHIELD COULD NOT BE CLEARED AND A DANGEROUS LEVEL OF VISIBILITY CAUSED ME TO STOP DRIVING. I WAS TOLD BE A MECHANIC THAT THE HEATER BLEND DOORS HAD FAILED (BROKEN) AND THAT THIS IS A VERY COMMON PROBLEM WITH THE JEEP GRAND CHEROKEE 02-04 MODEL YEAR. THIS IS POTENTIALLY A DISASTROUS SAFETY ISSUE THAT CHRYSLER CORPORATION ARE FULLY AWARE OF. A DEALER REPAIR IS QUOTED AT OVER $1400! *TR

• 12/25/2008· VISIBILITY

  VENTILATION SYSTEM IN MY GRAND CHEROKEE IS MAKING NOISE AND BLOWING COLD AIR. *TR

• 12/23/2014· STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  VEHICLE STOPS RUNNING WHILE DRIVING, POWER STEERING STOPS WORKING AS WELL AS THE POWER BRAKES. DANGEROUS ON HIGHWAY. HAD THE CRANK SENSOR REPLACED DUE TO THIS PROBLEM. THOUGHT THE PROBLEM WAS RESOLVED BUT THE SAME PROBLEM HAPPENED AGAIN ON 12/22/14. *TR

• 12/23/2009· SEATS

  DRIVERS SIDE SEAT BRACKET HAS BROKEN FOR SECOND TIME DUE TO NORMAL USE. IF SEAT BRACKET BREAKS FROM NORMAL USE, HOW CAN IT STAND-UP IN AN ACCIDENT? ALSO IT IS NOT READILY APPARENT WHEN IT BREAKS, SO CRASH INTEGRITY IS ALREADY COMPROMISED. REPAIR IS $400 NEW BRACKET, OR OVER $800 FOR MY JEEP. OLD PART WILL BE RETAINED IN MY GARAGE. I THOUGHT I WAS THE ONLY ONE WITH THIS PROBLEM, BUT THE INTERNET IS FILLED WITH PEOPLE WITH THE SAME ISSUE. I THINK IT IS FAR MORE DANGEROUS THAN THE SEAT HEATER ISSUE I JUST GOT RECALL FOR.R

• 12/23/2009· AIR BAGS

  AIRBAG LIGHT GOES ON AND OFF RANDOMLY WHILE DRIVING. IS THE AIRBAG WORKING OR NOT? DEALER COULDN'T CONFIRM WITHOUT A $1200 FEE. *TR

• 12/23/2008· VISIBILITY

  LOSS OF ANY AND ALL HEAT. STARTED WITH THE FAILURE OF THE BLEND DOOR ACTUATOR, RESULTING IN THE LOSS OF HEAT ON THE PASSENGER SIDE. BLOW COLD AIR WHEN SETTING IS SET AT A HIGH TEMPERATURE. THEN THE RECIRCULATOR DOOR THAT FELL OFF THE SMALL HINGE AND DROPPED ON TOP OF THE BLOWER DISRUPTING THE FLOW OF ANY AIR THOUGH THE HEATING SYSTEM. THEN THE BLOWER ITSELF FAILED RESULTING IN NO AIR, HOT OR COLD, BEING PRODUCED. CURRENTLY NO HEAT OR DEFROST IS BEING PRODUCED RESULTING IN LIMITED VISIBILITY WHILE DRIVING AND NO HEAT WHEN OUTSIDE TEMPERATURE TODAY IS AT 1 DEGREE ABOVE ZERO AND OVER A FOOT OF SNOW. *TR

• 12/21/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/21/2009· VEHICLE SPEED CONTROL

  WHILE ON AN INTERSTATE HIGHWAY AT NORMAL SPEEDS, THE CRUISE CONTROL STUCK, CAUSING FULL THROTTLE ACCELERATION. THE ONLY WAY TO SLOW THE VEHICLE DOWN WAS TO SHIFT INTO NEUTRAL BECAUSE THE BRAKES WERE INSUFFICIENT TO CONTROL THE SPEEDING VEHICLE. THE OVER-REVVING OF THE ENGINE RESULTED IN SEVERE DAMAGE (MAIN BEARING/ROD) UNTIL IT COULD BE SHUT OFF. IT WOULD HAVE BEEN IMPOSSIBLE TO STEER IT TO THE SIDE OF THE ROAD WITHOUT HAVING THE ENGINE ON. THIS WAS A SERIOUSLY LIFE-THREATENING SITUATION FOR TWO PEOPLE WHO SURVIVED ONLY BECAUSE OF QUICK THINKING. AS A RESULT, REPAIRS FOR THIS VEHICLE TOTAL OVER $6000. *TR

• 12/21/2008· VISIBILITY

  LITTLE TO NO HEAT ON PASSENGER SIDE THEN NO HEAT IN TRUCK. HEATER BLEND AIR DUCT HAD TO BE REPLACED A COST OF 89DOLLARS FOR PART AND 900 DOLLARS LABOR AN AS IT TURNS OUT THIS IS A VERY COMMON PROBLEM WITH JEEPS . *TR

• 12/21/2006· VISIBILITY

  ONE DAY I TURNED ON THE HEAT AND COLD AIR WAS BLOWING FROM ONE SIDE OF THE DASH EVEN WHEN I HAD THE HEAT TURNED ON. I TOOK IT TO THE DEALER, AND NOW I HAVE TO PAY ABOUT 1000 DOLLARS TO FIX IT. MY CAR ONLY HAS 40000 MILES JEEP GRAND CHEROKEE 2003. *JB

• 12/21/2004· SERVICE BRAKES, HYDRAULIC

  WHEN THE CONSUMER APPLIED THE BRAKES FROM 60 MPH THE FRONT END OF THE VEHICLE WOULD VIBRATE AND PULSATE. THE VEHICLE'S ROTORS WERE REPLACED SEVERAL TIMES. *NM THE CONSUMER HAS HAD TO CHANGE THE ROTORS EVERY 5000 MILES. *NM

• 12/19/2009· VISIBILITY

  JEEP 2003 GRAND CHEROKEE HVAC UNIT. AUTOMATIC TEMPERATURE CONTROL UNIT. NO HEAT OR AC ON PASSENGER SIDE. FIRST TIME LAST SUMMER FOR TWO DAYS, THEN IT CAME BACK. LAST WEEK, NO HEAT ON PASSENGER SIDE. ON 12/19/09 WENT TO JEEP DEALERSHIP, CHARGED $ 99.00 FOR DIAGNOSTIC AND TOLD IS A PROBLEM WITH THE BLEND DOORS; PRICE TO FIX $ 1,400- 2,100 . SEARCHED THE INTERNET ABOUT IT AND FOUND A CHRYSLER JEEP SERVICE BULLETIN # 24-001-04 DATED JANUARY 20, 2004 CONCERNING THE SAME DOORS. IN ADDITION THERE ARE HUNDREDS OF JEEP DRIVERS COMPLAINING ABOUT THE SAME PROBLEM IN SEVERAL FORUMS. I DISCONNECTED THE BATTERY FOR 30 MINUTES, RECONNECTED AND THE HEATER WAS FINE. TURNED THE VEHICLE OFF, TURNED BACK ON TEN MINUTES LATER AND AGAIN NO HEAT ON PASSENGER SIDE. *TR

• 12/19/2006· SEATS

  THE DRIVER AND PASSENGER SEAT WARMERS DO NOT WORK. THE DEALER TOLD HER THERE WAS NOT A RECALL ON SEAT WARMERS. SHE TOOK HER JEEP TO A DIFFERENT REPAIR SHOP AND THEY WERE ABLE TO PULL UP A RECALL (S17) ON THE INTERNET.

• 12/18/2002· POWER TRAIN

  THE REAR AXLE DIFFERENTIAL NEEDED TO BE REPLACED IN MY NEW JEEP GRAND CHEROKEE LIMITED

• 12/17/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/17/2013· AIR BAGS

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). HOWEVER, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 161000.

• 12/17/2006· FUEL SYSTEM, GASOLINE,EQUIPMENT

  FAULTY FUEL PUMP AND FAULTY A/C. *NM

• 12/16/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

• 12/16/2014· STEERING,SUSPENSION

  WHILE DRIVING THERE IS A SHUTTER AT ALL SPEEDS. ON THIS DAY AFTER HITTING A SMALL BUMP THE WHEEL STARTED SHAKING AS SLOWING DOWN IT VIOLENTLY SHOOK WHERE YOU COULDN'T HOLD THE WHEEL. I HAD BLISTERS TRYING TO CONTROL IT. I WAS TOLD BRAKES BEARING ETC. REPLACED BRAKES CALIBER ROTORS TIRES WHEEL BEARING STILL DID IT REPLACED STEERING DAMPER AND THE VIOLENT SHAKE WAS GONE YET STILL HAD SHUTTER AT ALL SPEEDS. I'VE BEEN ALL OVER THE FRONT END AND HAD SEVERAL MECHANIC LOOK TO WE CANT FIND ANYTHING ABOUT THE SHUTTER. WHILE DRIVING 12/14/2014 MAKING A CURVE HIT A BUMP IN ROAD AND THE VIOLENT SHAKE STARTED AGAIN ALMOST PUT ME IN A 4 FOOT CALVERT. I BEEN REVIEWING THE SAME COMPLAINT ALL OVER THE INTERNET AFFECT ALL TYPES AND YEARS OF JEEP. WHAT IS THE TRUE PROBLEM SO I CAN FIX THIS BEFORE IT KILLS ME OR SOMEONE ELSE. *TR

• 12/16/2013· AIR BAGS

  2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM RECALL NOTICE AND DEALERSHIP STATED THEY HAVE NOT RECEIVED PARTS TO COMPLETE RECALL. *SMD

• 12/16/2010· ENGINE AND ENGINE COOLING,VISIBILITY,SEATS,EQUIPMENT

  TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN THE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 06V197000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, AND 09V117000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE VEHICLE WAS REPAIRED AT AN AUTHORIZED DEALER FOR BOTH RECALLS. AFTER BEING REPAIRED HE NOTICED THAT THERE WAS STILL A HOLE DEVELOPING IN THE FRONT DRIVERS SEAT DUE TO THE HEATED SEATING FEATURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE IT WAS REPAIRED A THIRD TIME. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY OVERHEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ONE TIME A YEAR FOR FIVE YEARS CONSECUTIVELY WHERE THE ENGINE FAN RELAY AND MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 49,742 AND THE CURRENT MILEAGE WAS 150,000. THE CONSUMER ALSO STATED THE DRIVER'S EXTERIOR MIRROR ALSO HAD A PROBLEM WITH THE HEATING ELEMENT. ALSO, THE VEHICLE HAD AN EVAPORATED EMISSION LEAK WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE FAN RELAY WAS REPLACED FIVE TIMES, THE AIR CONDITION WAS INOPERATIVE, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REFUSED TO COVER THE REPAIR OF A HOLE THAT DEVELOPED IN THE DRIVER'S SEAT APPROXIMATELY THE SIZE OF A BASEBALL WHICH HE BELIEVED WAS RELATED TO THE HEATED ELEMENT PROBLEMS. UPDATED EVOQ 01/27/11 ..UPDATED 09-17-12 *BF THE CONSUMER STATED CHRYSLER HAS CONSIDERED THE CASE TO BE A GOODWILL CASE AND OPENED UP A REIMBURSEMENT CASE IN REGARDS TO THIS VEHICLE. UPDATED 09/24/2012 *JS

• 12/16/2008· VISIBILITY

  MY 2003 JEEP GRAND CHEROKEE HAS HAD THE WINDOW JUST BEGIN TO FALL INTO THE DOOR ON THREE OUT OF THE FOUR WINDOWS NOW AND IT IS USUALLY AT THE MOST DANGEROUS MOMENT POSSIBLE WHILE I'M ON THE HIGHWAY OR ON THE ROAD IN GENERAL. I TURN TO SEE NO WINDOW OR THE WINDOW MYSTERIOUSLY DOWN AND I AM UNABLE TO ROLL IT UP. THIS PRESENTS MANY DIFFERENT HAZARDS NOT ONLY TO THE VEHICLE ITSELF BUT, ALSO TO THE OCCUPANTS WHETHER IT IS A CHILD OR MY CANINE COMPANION THEY BOTH LIKE TO LEAN ON THE WINDOW AND LOOK OUT EVEN THOUGH A CHILD WILL HAVE A SEATBELT ON IF THE WINDOW FALLS DOWN AND THE CHILD FALLS OUT TOWARDS THE OPPOSING TRAFFIC STILL HANGING BY A SEAT BELT THIS IS NOT A SITUATION I AM WILLING TO RISK. AND I WILL LOSE MY PUPPY IF HE IS SITTING THERE NO DOUBT ABOUT IT HE WILL FALL RIGHT OUT AND IT ISN'T EASY TO LEAVE HIM AT HOME EVERY TIME I GO SOMEWHERE BECAUSE I'M AFRAID OF THE WINDOW FAILING AGAIN IT'S COMPLETELY UNPREDICTABLE. ALSO WITH THE WEATHER IT IS NOT VERY PRACTICAL TO PULL OFF OF THE HIGHWAY WHICH IS AN EXTREMELY DANGEROUS AREA ALREADY BUT TO TRY AND SOMEHOW PROP THE WINDOW UP ISN'T A SAFE SITUATION ANY WAY YOU LOOK AT IT. AS CARS WHISK BY AT UPWARDS OF 70 MILES AN HOUR I TRY AND FIX SOMETHING THAT CAN BE FIXED BY CHANGING ONE PART ON THE WINDOW REGULATOR. THERE IS ALREADY AN AFTER MARKET BLOCK THAT CAN REPLACE THE FAULTY BRITTLE PLASTIC PIECE. I WOULD APPRECIATE SOME CONSIDERATION WITH THIS ISSUE. //S// JAKE TRIONE *TR

• 12/15/2010· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STALLED. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE VIN WAS UNAVAILABLE.

• 12/15/2008· EQUIPMENT

  HAVING TROUBLE WITH AC- HAD VALVE REPLACED, THE NEXT DAY AIR STOPPED COMING OUT OF THE VENTS. TOOK BACK TO SHOP AND HAD TO HAVE THE BLEND DOOR REPLACED. HAVE RESEARCHED ON-LINE AND THIS IS A VERY COMMON & EXPENSIVE PROBLEM. *TR

• 12/15/2006· VISIBILITY,SEATS

  DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO ONGOING PROBLEMS WITH THE SEAT WARMERS, THERE WAS A NHTSA RECALL, #06V197000 ON THE VEHICLE REGARDING THE SEATS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED. ADDITIONALLY, WHILE ATTEMPTING TO OPEN THE FRONT PASSENGER POWER SIDE WINDOW, THERE WAS A POPPING NOISE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE POWER WINDOW CONTROL NEEDED TO BE REPLACED.

• 12/14/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/14/2007· VISIBILITY

  CLIMATE CONTROL SYSTEM ON 2003 JEEP GRAND CHEROKEE LIMITED (32,000 MILES) WILL NOT DIRECT HEATED AIR TO PASSENGER SIDE OF VEHICLE RESULTING IN VERY LIMITED VISIBILITY TO RIGHT SIDE/FRONT OF VEHICLE DURING COLD WEATHER. "BLEND DOOR" HAS BEEN IDENTIFIED AS REASON FOR PROBLEM. SHOULD BE REPAIRED/FIXED BY DEALER. *TR

• 12/14/2006· VISIBILITY

  IN MY 2003 JEEP GRAND CHEROKEE THE HEAT ON PASSENGER SIDE WOULD NOT WORK. DRIVER SIDE WOULD BLOW HOT AIR BUT PASSENGER SIDE WOULD BLOW COLD. I JUST GOT IT FIXED TODAY AND THE PROBLEM WAS BLEND AIR AND RECIRCULATION DOORS BROKEN. *NM

• 12/13/2009· EQUIPMENT

  A\C WENT OUT ON 2003 JEEP GRAND CHEROKEE AND NOW A/C WILL NOT WORK. *TR

• 12/13/2007· ENGINE AND ENGINE COOLING

  TOOK VEHICLE TO DEALER FOR REPAIR OF OVERHEATING REPEATEDLY BUT, PROBLEM WAS NEVER FIXED. AFTER CONTACTING SAID DEALER AND WAS TOLD THAT IT COULD DERIVE FROM ONE ZILLION AREAS. CONTACTED DIAMON-CHRYSLER CUSTOMER SERVICE ABOUT THREE MONTHS AGO TO NO AVAIL. *TR

• 12/11/2009· VISIBILITY

  2003 JEEP GRAND CHEROKEE - BLEND DOOR FAILURE RENDERING A/C AND HEAT USELESS IN VEHICLE. TOTAL FAILURE OF VEHICLE A/C AND HEAT SYSTEM DUE TO BROKEN BLEND DOORS TO REPAIR WOULD BE $1500 - NOTHING DONE. *TR

• 12/11/2005· SERVICE BRAKES, HYDRAULIC

  WHEN APPLYING THE BRAKES AT HIGH SPEED THE VEHICLE WOULD SHAKE AND VIBRATE VIOLENTLY. AT LOW SPEEDS USING THE BRAKES THE VEHICLE WOULD PULSATE SLOWLY FORWARD WHILE REMOVING PRESSURE FROM THE BRAKE PEDAL. THE CONDITIONS CONTINUED TO GET WORSE ESPECIALLY THE VIBRATIONS AND SHAKING AT HIGH SPEED BRAKING. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP AT 19,000 (ROUGHLY) WHERE THEY PROCEEDED TO TELL ME THAT THE ROTORS WERE SEVERELY WARPED AND WOULD NEED TO BE REPLACED ALONG WITH THE PADS. I ASKED WHY THEY ARE WARPED BEYOND SERVICEABILITY AND THEY STATED THIS IS A KNOW PROBLEM. I WROTE TO DIAMLERCHRYSLER AS WELL TRYING TO GET SOME TYPE OF REFUND BACK AFTER SPENDING $550 ON THE PARTS AND LABOR FOR SOMETHING THAT I FEEL WAS A QUALITY ISSUE TO BEGIN WITH. THEY STATED ROTORS WARP DUE TO VARIOUS DRIVING CONDITIONS. I DISAGREE, IT IS POOR QUALITY MATERIALS BEING USED. THEY WILL LOSE MY BUSINESS OVER THIS. THE REASON I BOUGHT A NEW VEHICLE WAS TO AVOID COSTLY REPAIRS FOR A FEW YEARS. *NM

• 12/10/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE, IT WOULD NOT SHIFT INTO REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,000.

• 12/09/2003· ELECTRICAL SYSTEM

  FAN MOTOR QUIT WORKING DISABLING ALL HVAC INCLUDING DEFROSTER. DEALER REPLACED RESISTOR BUT SAID WIRING HARNESS NEEDED TO BE REPLACED TO COMPLETE REPAIRS AND PART ON BACK ORDER. RESISTOR AGAIN FAILED ON 12/3/03 AND PART STILL NOT AVAILABLE PER WHITTEN BROTHERS JEEP DEALERSHIP, RICHMOND, VIRGINIA. VEHICLE UNALBE TO CLEAR ICE/FROST FROM WINDSHIELD (EXTERIOR AND INTERIOR OF WINDSHIELD). AS OF 12/9/03 DEALER SAYS PART STILL NOT AVAILABLE FROM CHRYSLER/JEEP.*AK

• 12/08/2022· AIR BAGS,UNKNOWN OR OTHER,ENGINE

  Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks

• 12/08/2007· VISIBILITY

  VISIBILITY:DEROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER FACTORY DEFECT IN THE BLEND DOOR. NO HEAT COMING OUT ON THE PASSENGER SIDE, ONLY COLD AIR. HAVE LOST VISIBILITY OF ENTIRE PASSENGER SIDE WIND SHIELD DURING WINTER CONDITIONS. VERY DANGEROUS, ALMOST GOT IN AN ACCIDENT BECAUSE I COULDN'T SEE SINCE THE WINDSHIELD FROZE UP AND I DIDN'T HAVE WARM AIR COMING OUT OF THE PASSENGER DEFROST. *TR

• 12/08/2006· VISIBILITY

  I OWN A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING ON 12/05/2006 I EXPERIENCED A SYSTEM FAILURE WHEN MY PASSENGER WINDOW FELL FOR NO REASON. I TOOK IT TO THE DEALER AND THEY REPORTED THAT THE POWER WINDOW REGULATOR WHICH FAILED. I THEN CHECKED YOUR SITE AND NOTICED NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. THIS IS A COSTLY REPAIR AND I JUST WONDERED HOW MANY TIMES SOMEONE HAD TO SUFFER A FINANCIAL LOSS ON A PART THAT IS SO COMMON AND OF WHICH I NEVER HAD A PROBLEM WITH ON OTHER VEHICLES OWNED THAT HAD MUCH MORE ACTIVITY THAN THIS WINDOW. PLEASE LET ME KNOW BECAUSE AS A CONSUMER I WOULD HOPE THAT MANUFACTURERS ARE HELD TO SOME STANDARDS. *JB

• 12/06/2013· ELECTRICAL SYSTEM,AIR BAGS

  I FIRST RECEIVED A RECALL NOTICE IN JAN 2013 AND HAVE MADE NUMEROUS ATTEMPTS TO HAVE THE RECALL CORRECTED TO NO AVAIL THROUGH A REGISTERED CHRYSLER DEALER. I AM TOLD THE PARTS ARE JUST NOT AVAILABLE AS OF YET. I WAS TRAVELING DOWN THE ROAD FOR APPROXIMATELY 30 MINUTES AT 45 MPH WHEN SUDDENLY THE AIRBAG LIGHT CAME ON. IT STAYED ON FOR ALMOST 10 MINUTES THEN WENT OFF, THEN CAME BACK ON AGAIN WITHIN 5 MINUTES. I WAS VERY FRIGHTENED SINCE THE RECALL NOTICE STATES THAT IT IS POSSIBLE FOR THE AIRBAG TO INADVERTENTLY DEPLOY AFTER THE AIRBAG LIGHT COMES ON. I CALLED THE DEALER AGAIN AS SOON AS I RETURNED HOME TO ADVISE THEM AND REMIND THEM THEY HAD ME ON A LIST. HOWEVER, I WAS TOLD THE PARTS ARE STILL NOT AVAILABLE, SO THEY GAVE ME A TOLL FREE NUMBER 800-992-1997 WHICH I CALLED AND WAS TOLD ONCE AGAIN THAT AS OF NOW THE PARTS ARE NOT AVAILABLE AND TO JUST CONTINUE DRIVING THE CAR. I HOPE THE AIRBAG DOES NOT DEPLOY WHILE I AM DRIVING CAUSING A HEART ATTACK OR FATAL CAR CRASH.

• 12/06/2007· VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 85 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL, CANCELLED THE SPEED CONTROL, AND DISCONNECTED THE CRUISE CONTROL BUTTON. THE VEHICLE DID NOT DECELERATE AND THE CONTACT PULLED OFF THE ROAD AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. HE TURNED OFF AND RESTARTED THE VEHICLE AGAIN AND IT OPERATED NORMALLY. HE WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE SAME FAILURE. THE THROTTLE POSITION SENSOR AND CRANK VACUUM HOSE WERE REPLACED AFTER THE FIRST FAILURE. THE VEHICLE IS CURRENTLY BACK AT THE DEALER FOR A DIAGNOSIS. THE VIN, ENGINE SIZE, FUEL SYSTEM, NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 53,800.

• 12/06/2007· VISIBILITY

  FAILURE TO DEFROST FRONT WINDOW DURING COLD WEATHER = IMPOSSIBLE TO SEE TRAFFIC. *TR

• 12/06/2007· VISIBILITY

  LOUD POP IN DRIVERS WINDOWS - PLASTIC GEAR BROKE AGAIN! *TR

• 12/06/2007· ENGINE AND ENGINE COOLING

  2003 JEEP GRAND CHEROKEE LIMITED, BOUGHT MY JEEP ABOUT 1 A YEAR AND HALF AGO. IT HAS THE DUAL CLIMATE CONTROL THE PROBLEM WITH THE HEAT STARTED IN THE PASSENGER SIDE. IT ONLY BLOWS COLD AIR NOW THE DRIVER SIDE IS OUT TOO. QUOTE FROM DEALER IS IT WILL COST 800- 900 TO REPAIR AND TURNAROUND TIME WAS AT LEAST 2 DAYS. *TR