2003 Jaguar XK Series

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/22/2003· POWER TRAINCrash

  I PULLED INTP A SLOT ON A PARKING DECK. WHEN I TRIED TO CHANGE THE GEAR TO PARK THE CAR LUNGED FORWARD CRASHING INTO A RETAINING WALL. IT WAS PUSHING AGAINST THE WALL SO HARD I WAS AFRAID I WOULD GO THROUGH THE WALL OR OVER THE WALL. I WAS ON THE SECOND LEVEL OF THE DECK. WHEN I PUT THE CAR IN REVERSE IT SPED BACKWARD AND STRUCK A CAR PARKED BEHIND ME. IT THEN CRASHED INTO A CONCRETE WALL SPUN AROUND AND CRASHED THE DRIVERS DOOR INTO A CONCRETE PILLER IT THEN STRAIGHTENED UP AND SPED STRAIGHT BACKWARD CRASHING INTO A 4 FT HIGH WALL WHERE THE ENGINE CUT OFF.*AK

• 12/03/2015· PARKING BRAKE

  TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE MANUAL BRAKE FAILED TO ENGAGE. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO REPLACED THE MANUAL BRAKE LEVER CABLE SEVERAL TIMES. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V487000 (PARKING BRAKE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 12/01/2009· TIRES

  REGULAR CAR OPERATION ON TYPICAL ROADS, ALL 4 TIRES BOUGHT 2007, 30,000 MILES HAVE INNER WALL AXIAL CRACKS WIDE AND DEEP ALL THE WAY AROUND THE CIRCUMFERENCE OF THE TIRE AND REQUIRE IMMEDIATE REPLACEMENT BEFORE AN ACCIDENT HAPPENS. *TR

• 11/19/2014· STEERING

  DUE TO A DESIGN ERROR WHEN ICE BUILDS UP ON THE WHEEL WELL IN COLD CLIMATES THE DRIVER IS PREVENTED FROM STEERING THE VEHICLE. WHEN IT WAS REQUIRED TO MAKE A SUDDEN TURN TO AVOID A ROAD HAZARD THE STEERING FAILED AND CAUSED AN ACCIDENT. THIS CAR HAS ALSO CAUSED PROBLEMS WITH INSIDE AIR QUALITY DUE TO AN OIL LEAK IN THE OIL PAN GASKET. THIS HAS BEEN AN ON GOING PROBLEM THAT THE MANUFACTURER HAS REFUSED TO WARRANT DUE TO THE COMPLEX NATURE OF THE REPAIR. *TR

• 11/14/2012· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE VEHICLE. THE CRUISE CONTROL WAS NO LONGER OPERABLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS NOT DETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 243,000.

• 11/07/2004· TIRES,WHEELS

  TIRES CONTINUALLY BLOW OUT DUE TO DEFECTIVE RIMS. *JB

• 11/06/2005· AIR BAGSCrash

  AIR BAGS DID NOT DEPLOY DURING A HEAD ON COLLISION. *NM

• 11/05/2004· AIR BAGS

  AIR BAG LIGHT KEEPS COMING ON INTERMITTENTLY. DEALER KEEPS STATING THERE ARE NO DEFECTS FOUND ON EACH SERVICING. *AK

• 11/05/2004· FUEL SYSTEM, OTHER

  CAR ENGINE TROUBLE LIGHT HAS COME ON NUMEROUS TIMES. THE DEALER HAS REPLACED THE GAS TANK THREE TIMES ALREADY DUE TO LEAKS. WITH ALL THESE LEAKS I FEEL THAT THE CAR IS UNSAFE TO DRIVE. *AK

• 11/01/2017· STRUCTURE

  LT & RT INNER AND OUTER ROCKER PANELS AND HENCE JACKING POINT ARE RIDDLED WITH RUST/CORROSION, STRUCTURAL INTEGRITY IS COMPROMISED , UNSAFE IN SIDE IMPACT COLLISION OR FRONTAL OR REAR COLLISION , VEHICLE CREEKS AND GROANS AROUND DASH WHEN DRIVEN, FROM WEAKENED STRUCTURE ESPECIALLY AT LOWER "A" PILLARS.

• 11/01/2007· AIR BAGS

  AIR BAG COVER IS PEELING OFF THIS GETS IN THE WAY OF STEERING AND DRIVING THE CAR,WHEN STEERING AND TURNING HANDS HIT ON AIR BAG COVER THAT STICKS OUT, I THINK THIS IS A SAFETY ISSUE WHICH COULD CAUSE AN ACCIDENT. *TR

• 10/27/2013· POWER TRAIN

  AFTER SLOWING THE CAR, THE TRANSMISSION DOWNSHIFTED IN A HARSH, SUDDEN MANNER, AND THEN THE CAR ACCELERATES ABRUPTLY AND SURGES FORWARD WITH A "CLUNKING" SOUND. AN AMBER WARNING WAS DISPLAYED ON THE DASH SAYING "GEARBOX FAULT". IF SOMEONE WAS IN FRONT OF THE CAR WHEN IT SURGED FORWARD THEY MIGHT HAVE BEEN STRUCK. *TR

• 10/15/2007· TIRES,WHEELS

  IN SUMMER OF 2007, TOOK 2003 X-TYPE TO REPAIR SHOP. ALL FOUR TIRES HAD SLITS IN THE SIDE WALLS WIDE ENOUGH TO INSERT DIMES AND HAVE THEM STAY THERE. REPAIR SHOP REPLACED TIRES AND SAID RIM TOO LARGE, TIRE SIDEWALL TOO SMALL FOR WEIGHT OF CAR. REPLACED TIRES AT COST, BECAUSE I AM LONG TIME CUSTOMER. ON 9/9/07 HAD SPONTANEOUSLY SIDEWALL BLOWOUT ON DRIVER REAR TIRE ON I-695 IN BALTIMORE ON I-95 EXIT RAMP. SIDEWALL HAD A HOLE 3 INCHES IN DIAMETER. I HAD TO DRIVE TO REST AREA. REPAIR SHOP OWNER SAID HE WOULD SELL CAR IF HE WERE ME OR REPLACE RIMS WITH SMALLER ONES. SAID TIRE TOO BADLY TOO DAMAGED BY DRIVING AFTER BLOWOUT TO GET REPLACEMENT. *TR

• 10/14/2004· WHEELS

  MY 2003 LEASED JAGUAR WAS RECENTLY SERVICED AT 19,000 MILES. MY FRONT TIRES WERE LOSING AIR AND ASKED THE SERVICE DEPARTMENT FIND OUT WHY. I WAS TOLD THE FRONT RIMS WERE BENT AND THE TIRES WERE WORN ON THE INSIDE. THIS IS NOT COVERED UNDER WARRANTY. THIS CAR WAS RECALLED ONCE AND I HAD TO BE TOWED TWICE DUE TO PROBLEMS WITH THE AIR CONDITIONING NOT WORKING PROPERLY DUE TO MANUFACTURER PROBLEM AND THE RADIATOR'S CLAMP COMING LOOSE, WHICH IS ALSO A MANUFACTURER PROBLEM. AT 19,000 MILES BENT RIMS AND NEW TIRES ARE OBSURED.*AK

• 10/12/2014· TIRES

  TIRE SEPARATION, FRONT TIRE WITH JUST 27918 MILES. *TR

• 10/12/2014· TIRES

  TIRE SEPARATION, FRONT TIRE WITH JUST 9786 MILES. *TR

• 10/05/2004· SUSPENSION,ELECTRICAL SYSTEM,TIRES

  MULTIPLE FAILURES; GAS TANK CABLE, THERMOSTAT, CONDENSER, REAR /FRONT SUSPENSION AND STEERING COLUMN. *BF VEHICLE HAD 5 FLAT TIRES THE GAS TANK CABLE WAS BAD. THE THERMOSTAT HAD TO BE REPLACED. REAR SUSPENSION HAD TO BE REPLACED. THE CONSUMER CONTACTED THE BBB. JAGUAR WILL NOT STAND BEHIND THE WARRANTY. *TC

• 09/22/2008· STEERING

  VEHICLE JUST OUT OF WARRANTY 52000MI. RACK & PINION LEAKING, MAKING A SQUEAKING NOISE, DEALER SAID IT REQUIRED A SPECIAL LUBE TO SOLVE PROBLEM. NOISE HAS STOPPED AND SO HAS THE LEAK BUT I KNOW THIS WAS A TEMPORARY REPAIR IT WILL COME BACK! *TR

• 09/21/2004· POWER TRAIN

  STRONG SMELL OF BURNING OIL IN PASSENGER COMPARTMENT AFTER DRIVING 20 MILES, OR SO, AND COMING TO A STOP. TRANSFER CASE REPLACED TWICE UNDER WARRANTY AND PROBLEM PERSISTS.*AK

• 09/17/2016· STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  DRIVING ON HIGHWAY AT 65 MPH, ENGINE DIES. STEERING AND BRAKES ARE LOST. AFTER A FEW MINUTES, ABLE TO START ENGINE AND MOVE OFF OF ROAD.

• 09/16/2010· STRUCTURE

  THIS SEEMS TO BE A COMMON PROBLEM IN WHICH NO ONE SEEMS TO WANT TO ADDRESS. THERE IS A KNOWN FLAW IN THE MANUFACTURING PROCESS OF THE JAGUAR X-TYPE MODELS FROM 2002-2005. THE ROCKER PANELS WHICH ARE CONSTRUCTED OF STEEL, WITH NO DRAINAGE HOLES AND NO CORROSION PROTECTION. THIS IS A SAFETY HAZARD AS THE CORROSION IMPACTS THE UNI-BODY CONSTRUCTION WHICH IMPACTS THE SIDE IMPACT STRUCTURE. SEEMS JAGUAR IS AWARE OF THIS MATTER YET REFUSES TO ADMIT A FLAW AND ADDRESSES COMPLAINTS TO THIS ISSUE BY OFFERING CASH ASSISTANCE ON A CASE BY CASE BASIS AND "CODES" IT AS A CUSTOMER COURTESY. MY VEHICLE IS A 2003 X-TYPE PURCHASED NEW IN 2002, RUST WAS FOUND SHOWING THROUGH THE SILL PLATE FROM THE INSIDE OUT, 7 DAYS OVER A 6 YEAR WARRANTY. IN REPAIRING THIS DUE TO JAGUAR REFUSING TO ADDRESS THE ISSUE (YET OFFERED ME A COURTESY OF $3K TOWARDS REPAIRS), THE RESULT WAS FAULTY MFG OF '02 - '05 MODELS IN WHICH THE MODELS WHERE ALL DEFECTIVE. THE ROCKER PANEL IS BUILT IN STEEL, WITH NO DRAINAGE HOLES ALLOWING FOR SALT/WATER TO CAPTURE INSIDE, THUS CORRODING THE UNIBODY AND A-FRAME OF THE CAR. I HAVE RECEIPTS AND ONLINE PROOF OF THIS DEFECT AND IGNORING OF THE ISSUE. I AM SEEKING RESTITUTION FOR THE ADDITIONAL $4K PUT INTO THE REPAIR (JAGUAR CONTRIBUTED $3K AS A "COURTESY") OF THE VEHICLE. THIS NEEDS TO BE ADDRESSED AS A TOTAL RECALL OF X-TYPE MODELS SHOWING PROOF OF RUST AND/OR INVOICED REPAIRS. I AM IN THE PROCESS OF SPEAKING WITH THE DIVISION OF MOTOR VEHICLES, DEALERS/LICENSE DEPARTMENT WITH DIRECTION FROM THE ATTORNEY GENERALS OFFICE AND AM AWAITING THE RESPONSE FROM THE STATE'S BOARD OF ATTORNEYS. I HAD MY CAR TOTALLY REFABRICATED DUE TO A SAFETY CONCERN COMPROMISING THE STRUCTURAL INTEGRITY OF THE CAR. IF THIS COMPLAINT GOES UNATTENDED TO, THEN WHY CAN'T ONE INSPECT A VEHICLE WITH VISIBLE RUST?? MUST BE BECAUSE IT'S A SAFETY ISSUE. *TR

• 09/06/2004· VEHICLE SPEED CONTROL

  2 SEPARATE INCIDENTS (9 MOS. APART), WHEN APPLYING BRAKES TO STOP FOR TRAFFIC LIGHT, CAR WOULD NOT STOP - ENGINE REVVED VERY HIGH, PUT GEAR SHIFT IN NEUTRAL, ENGINE REVVING OUT OF CONTROL - HAD TO TURN IGNITION OFF TO STOP CAR. THE FIRST TIME THIS OCCURRED, I VERY NARROWLY AVOIDED REAR-ENDING CAR IN FRONT OF ME - TOOK EVASIVE ACTION BY MOVING INTO TURNING LANE.*AK

• 09/03/2004· FUEL SYSTEM, GASOLINE

  (1) AFTER SEVERAL MONTHS SUBSEQUENT TO PURCHASE, THE CABIN SMELLED OF GASOLINE. JAGUAR SCHERERVILLE, INDIANA DIAGNOSED AS AN IMPROPER GAS CAP FITTING. 2) THE SMELL CONTINUES AND JAGUAR HAS NOW DIAGNOSED THE ISSUE AS A HOLE IN THE GAS TANK.*AK (3) JAGUAR, WHILE RECOGNIZING THAT SEVERAL VEHICLES HAVE HAD THIS DEFECT, REFUSES TO EITHER REPAIR THE GAS TANK AS A WARRANTY ITEM, OR RECALL THE GAS TANK AS DEFECTIVE AND A PUBLIC SAFETY CONCERN. DATES ARE APPROXIMATE AND FAILURES ARE CONTINUING IN NATURE. AS WELL, THE FUEL SYSTEM IS NOW FAILING AND CAUSING SUBSTANTIAL OPERATIONAL DIFFICULTIES IN DRIVING THE VEHICLE AND MERGING INTO TRAFFIC.

• 08/31/2004· WHEELS

  MY 2003 X-TYPE JAGUAR HAS GONE THROUGH 5 BENT WHEELS AND APPROX 9 TIRES. JAGUAR IS NOT HONORING THE WARRANTY AND CLAIMS IT WAS CAUSED BY ROAD HAZARDS. THIS ALL HAPPEND AT DIFFERENT TIMES IN THE LAST 1 1/2 YEARS. THE CAR WAS NEVER DRIVEN OFF ROAD OR IN POT HOLES OR UNREASONABLE DEVIATIONS IN THE ROAD. THE COST TO REPAIR IS OVER $4700 PLUS I AM PAYING FOR A RENTAL CAR AT $20/DAY. *AK

• 08/28/2009· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CAME ON AND THE BRAKES FAILED WHILE DRIVING 60 MPH TO A MECHANIC. THE MECHANIC STATED THAT THE VACUUM CHECK VALVE HAS DETERIORATED AND AIR WAS LEAKING OUT OF THE VALVE. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER DOES NOT CONSIDER THE FAILURE TO BE A SAFETY ISSUE. THE CONTACT STATED THAT THE SAFETY RISK COULD HAVE CAUSED A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 67,000.

• 08/23/2008· ELECTRICAL SYSTEM

  I WAS DRIVING FROM ATLANTA TO CLEVELAND AVERAGING 75 MPH SOMEWHERE IN TENNESSEE WHEN I TURNED ON THE CRUISE CONTROL AND WITHOUT WARNING THE VEHICLE JUST SHUT DOWN. I WAS ABLE TO COAST TO THE SHOULDER AND RESTART THE VEHICLE AND COMPLETED THE TRIP TO CLEVELAND WITHOUT USING THE CRUISE FEARING THE VEHICLE WOULD LEAVE ME STRANDED. LUCKILY (OR NOT) THIS EVENT HAPPENED AT 2:00AM AND THE NEAREST VEHICLE WAS A SEMI TRUCK ABOUT HALF A MILE BEHIND ME. *TR

• 08/17/2010· PARKING BRAKECrash

  EMERGENCY HAND BRAKE FAILURE. APPROX 2 YEARS AGO, WE VISITED FRIENDS FOR DINNER. I PARKED MY CAR IN THEIR SHORT, REASONABLY STEEP DRIVEWAY. AFTER DINNER, AND WHEN WE WERE GETTING READY TO LEAVE, MY WIFE GOT INTO THE VEHICLE AND I WAS SAYING GOOD NIGHT TO OUR HOSTS, WHEN THE CAR STARTED ROLLING BACKWARDS AND CRASHED INTO ANOTHER GUEST'S VEHICLE THAT HAD PARKED BEHIND US. THE EMERGENCY HAND BRAKE WAS FULLY ENGAGED AT THE TIME, BUT WAS NOT STRONG ENOUGH TO PREVENT THE CAR FROM ROLLING BACKWARDS. I HAD A $500 DAMAGE PAYMENT TO THE OTHER VEHICLE. NO DAMAGE TO THE JAG AND NO ONE WAS HURT IN THIS INCIDENT. I HAVE FOUND THAT EVEN PULLING AS HARD AS POSSIBLE ON THE EMERGENCY HAND BRAKE, DOES NOT HOLD THE VEHICLE ON ANY TYPE OF INCLINE. WE HAVE TO ENGAGE THE GEARS (MANUAL MODEL) TO PREVENT A SIMILAR INCIDENT. *TR

• 08/13/2002· STEERING

  STEERING LOCKED UP WHILE DRIVING. VEHICLE TOWED TO DEALER, AND INFORMED CONSUMER THAT RACK PINION NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

• 08/12/2019· UNKNOWN OR OTHER

  HYDRAULIC FLUID LINE BURST CONTROLLING CONVERTABLE TOP. CANT GET PARTS TO REPAIR

• 08/10/2004· ENGINE AND ENGINE COOLING

  WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. ENGINE CHECK LIGHT CONTINUOUSLY ILLUMINATED ON DASHBOARD. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED.*AK

• 08/09/2010· POWER TRAIN,STRUCTURE,EQUIPMENT

  PLASTIC ADJUSTERS ON HEADLIGHTS BREAK WHEN THEY BECOME BRITTLE LEAVING THE LIGHTS AIMING AT THE GROUND. HEADLIGHT BULBS CONSTANTLY BURN OUT. AMBER LIGHT WITH "CRUISE CONTROL NOT AVAILABLE" HAS THE AFFECT OF LIMITING THE RPM TO ABOUT 2800RPM, PAST THIS THE ENGINE QUITS AND STARTS AGAIN UNDER 2800RPM. HOLD THE ACCELERATOR DOWN AND THE ENGINE BUCKS ON AND OFF. THIS IS DANGEROUS AS YOU CANNOT ACCELERATE WHEN YOU NEED TO. *TR

• 08/01/2018· STRUCTURE

  2003 JAGUAR X-TYPE. CONSUMER WRITES IN REGARDS TO A HEADLINER COLLAPSE. *LD THE CONSUMER STATED THE GLUE FROM THE HEADLINER CREATED AN UNSAFE AND UNHEALTHY ENVIRONMENT. THE DRIVER'S PASSENGERS HAVE SHOWN SIGNS AND SYMPTOMS RANGING FROM PERSISTENT COUGHING, PNEUMONIA, EYE TUMORS AND BIRTH DEFECTS.*JS

• 07/29/2014· POWER TRAIN

  INFORMED BY JAGUAR SERVICE DEALER IN CERRITOS ON 02/07 AND 09/27/13 THAT TRANSMISSION HAD FAILED AND REQUIRED REPLACEMENT. CONDUCTED ONLINE RESEARCH DURING THE LAST TWO MONTHS AND DISCOVERED THAT THE AUTO WAS DEMONSTRATING THE EXACT FAILURE AS 1999 JAGUAR XK8 (RECALL NO. 478 - REPLACE TRANSMISSION), AS FOLLOWS: "IT IS IMPORTANT TO EMPHASIZE THAT ANY FAILURE OF A TRANSMISSION WHICH INVOLVES COMPLETE LOCKUP IS ONLY LIKELY TO OCCUR AT VERY LOW VEHICLE SPEED, AS THE TRANSMISSION SHIFTS DOWN INTO 1ST GEAR WITH THE VEHICLE ALMOST AT A SANDSTILL AFTER BEING IN HIGHER GEARS WHEN TRAVELING AT HIGHER SPEEDS." EACH OF THE INCIDENTS I HAVE EXPERIENCED WITH THE CAR STALLING AND THE TRANSMISSION WARNING LIGHT APPEARING HAS OCCURRED WHILE SLOWING DOWN ON THE FREEWAY DURING HEAVY TRAFFIC OR EXITING THE FREEWAY. RESPONSE FROM MS. CARMEN BAKER OF JAGUAR WAS THAT THE CAR IS NOT UNDER WARRANTY, THEREFORE SHE IS UNABLE TO HONOR MY REQUEST FOR ASSISTANCE WITH TRANSMISSION REPLACEMENT. IT IS MY BELIEF THAT THE CAR WAS EQUIPPED WITH A DEFECTIVE AND/OR RECYCLED (REFURBISHED) TRANSMISSION. CURRENT MILEAGE IS 59,877. BECAUSE OF THE SAFETY FACTOR OF THE CAR STALLING, I AM VERY RELUCTANT TO DRIVE ON THE FREEWAYS OR ROADS WHERE THE AVERAGE SPEED IS ABOVE 40 MILES. ON ONE OCCASION ON THE FREEWAY, A KIND DRIVER FOLLOWED ME UNTIL I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. JAGUAR ONLY CONSIDERED THE AGE OF THE CAR, NOT THE DEFECT OR CUSTOMER SAFETY. TRANSMISSION WAS REPAIRED ON 04/23/2004 AND 02/26/09. UPDATED 7/23/2015 *JS

• 07/28/2012· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  THE PROBLEM STARTED WHEN TAKING THE STATE OF GEORGIA MANDATED EMISSION TEST. THE VEHICLE WAS SERVICE 3 WEEKS BEFORE THE DEADLINE. ALL PHASES OF THE TEST WAS COMPLETED EXCEPT FOR THE EVAPORATE PART. SO THAT PUT THE VEHICLE IN NOT-READY STATUS. WE HAD THE VEHICLE CHECK AND RECHECKED UNTIL ITS PASS EMISSION TESTING MARCH ,2012. RENEWAL OF OUR PROGRESSIVE VEHICLES INSURANCE, I CAN ACROSS THE VEHICLE CENTER SECTION ON THE WEBSITE. THE JAGUAR INFORMATION WAS ENTERED AND THERE WERE 4 RECALL AND 40 TSB. JUST BEFORE THE LAST EMISSION TEST THE VEHICLE WAS SCANNED FOR CODES THEIR WERE TWO ISSUES IN WHICH REOCCURED EVERY SINCE 2006. NHTSA #10017717, BATCH #30309 AND 623791, BATCH #30701. I CALLED JAGUAR CORPORATE OFFICE (201) 818-8500 TO SEE WHAT COULD BE DONE TO RESOLVED THESE PROBLEMS..THE PART OF PHONE CALL I DID NOT LIKED, THE CUSTOMER CARE PERSON STATED " THE GOVERNMENT PUT INFORMATION OUT ON VEHICLE ALL THE TIME, ITS DON'T MEANS ANYTHING. ALSO I LEARN GEORGIA SUPPOSE TO HAVE ALL RECALLS AND TBS IN THERE EMISSION TESTING DATA BASE. THIS IS A SHORT VERSION OF THE FRUSTRATION WE HAVE WITH JAGUAR, WHEN THE INFORMATIONS IS THERE FOR THEM. # 623791 CAN HAPPEN ON THE EXPRESSWAY WITH THE LOSS OF POWER. PLEASE HELP WITH A SOLUTION. *TR

• 07/26/2010· PARKING BRAKECrash

  TL* THE CONTACT OWNS A 2003 JAGUAR X TYPE. THE CONTACT STATED WHILE PARKED ON AN INCLINE, THE CONTACT SHUT OFF THE VEHICLE AND ENGAGED THE EMERGENCY BRAKE BEFORE EXITING THE VEHICLE. THE EMERGENCY BRAKE DID NOT ENGAGE. THE VEHICLE ROLLED BACKWARD DOWN THE HILL AND CRASHED INTO A MOVING TRUCK. THERE WERE NO INJURIES. THE CONTACT STATED THE EMERGENCY BRAKE WOULD NOT HOLD UNLESS THERE WAS TREMENDOUS AMOUNT OF FORCE USED TO PULL THE BRAKE UPWARD. THE CONTACT STATED HE WAS NOT AWARE THAT HIS VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN ID NUMBER: 04V487000 (EMERGENCY BRAKE) UNTIL AFTER THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/15/10 BF THE CONSUMERS WIFE SET THE PARKING BRAKE, BUT DID NOT PUT THE VEHICLE IN PARK. THE VEHICLE WAS PARKED ON AN INCLINE AND HOURS LATER, THE VEHICLE BEGAN TO ROLL. THE VEHICLE CRASHED INTO A MOVING COMPANY'S TRUCK. UPDATED 10/21/10

• 07/26/2004· TIRES

  I HAVE HAD 5 SEPRATE BLOW OUTS HITING SMALL POT HOLES AT SPEEDS OF UNDER 35 MPH THE SIDE WALLS BLEW IN ALL CASES AND IN TWO CASES THE RIMS BENT . A TIRE EXPERT TOLD ME THAT THE CAR IS TO HEAVY FOR THE TIRE AND RIMS !!*AK

• 07/25/2008· POWER TRAIN

  THE CAR IS A 2003 X-TYPE JAGUAR WITH AUTOMATIC TRANSMISSION. MILEAGE IS 50,139. DRIVING ON INTERSTATE HIGHWAY, THE TRANSMISSION PRODUCED A LOUD CLANKING SOUND AND THE ENGINE BEGAN TO RACE. THIS OCCURRED 2 MORE TIMES, SO I EXITED THE INTERSTATE AND WAS ABLE TO PULL INTO A SHOPPING CENTER PARKING LOT. THE TRANSMISSION AT THIS POINT WOULD NOT DOWNSHIFT TO ACCOMMODATE THE LOWER SPEED AND REMAINED IN A HIGH GEAR. AFTER RESTARTING AND ATTEMPTING TO MOVE THE VEHICLE, REVERSE COULD NOT BE ENGAGED. THE CAR WAS THEN TOWED 90 MILE TO MY HOME JAGUAR DEALER WHO HAS SERVICED THE CAR SINCE NEW. DIAGNOSTICS SHOW THAT THE TRANSFER CASE MUST BE REPLACED, AT A COST OF $4000. *TR

• 07/23/2004· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

  PROBLEMS WITH VEHICLE'S ENGINE AND FUEL PUMP. *MR THE VEHICLE WOULD SPUTTER AND JOLT, THE CHECK ENGINE LIGHT HAD COME ON, IT TURNED OUT THAT ONE OF THE INJECTOR PLUGS WERE NOT FULLY CONNECTED AND THE FUEL SYSTEM NEEDED REPAIRS AND PARTS REPLACED. THE VEHICLE STARTED TO LEAK GASOLINE. THE CONSUMER REQUESTED A NEW VEHICLE WITH NO RECALLS OR PROBLEM WITH THE FUEL SYSTEM. *SC *JB

• 07/16/2003· VEHICLE SPEED CONTROLCrash

  CONSUMER STATES WHILE PULLING INTO A PARKING SPACE AND WITHOUT ANY INDICATION VEHICLE IDLING HIGH. ALSO, WHILE FOOT WAS DEPRESSING THE BRAKE PEDAL VEHICLE SURGED FORWARD, HITTING A TREE.*AK

• 07/15/2003· ELECTRICAL SYSTEM

  CONSUMER HAS A PROBLEM WITH VEHICLE, WHILE DRIVING DOWN THE FREEWAY VEHICLE EITHER DOWN SHIFTS OR SUGES FORWARD. HE STATES THESE CONDITIONS HAPPEN WHEN HE IS DRIVING AT HIGHWAY SPEED, BETWEEN 55-60 MPH. HE HAS TAKEN THIS VEHICLE TO THE DEALERSHIP TWICE, THE FIRST TIME THE MECHANIC HAD NO CLUE OF WHAT WAS HAPPENING. THEN TWO WEEKS LATER, WHILE DRIVING ELECTRICAL SYSTEM FAILED, AND HE HAD TO HAVE VEHICLE TOWED.*AK

• 07/08/2010· SEATS

  THE FRONT SEAT TRACK DISENGAGED UNDER HARD BRAKING THROWING ME VIOLENTLY INTO THE STEERING WHEEL AND CAUSED ME TO LOSE CONTROL OF THE VEHICLE, NEARLY CAUSING AN ACCIDENT. *TR

• 07/07/2003· STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

  WHILE DRIVING ON THE HIGHWAY AT 70 MPH, GOING AROUND A SLIGHT TURN IN THE ROAD, ENGINE DIED WHICH RESULTED IN THE WHEEL LOCKING UP IN THE LEFT TURN POSITION, AND LOSS OF POWER STEERING AND BRAKES.*AK

• 06/29/2007· POWER TRAIN

  TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD SCREECHING NOISE AND THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION COVER SHATTERED. THE DEALER ORDERED A NEW PART, BUT THEY NEVER RECEIVED IT FROM THE MANUFACTURER. THE DEALER REPAIRED THE TRANSMISSION COVER ON JUNE 22, 2007. THE CURRENT AND FAILURE MILEAGES WERE 25,000.

• 06/29/2005· AIR BAGS

  PASSENGER SIDE AIR BAG LIGHT LIGHTS WHEN PERSON IS IN SEAT. ADULT IT SIGNIFIES THE AIR BAG IS INOPERABLE. JAGUAR STATES IT KNOWS THIS. THEY HAVE STATED ITS A DEFECT IN THIS MODEL AND"IT CANNOT BE FIXED"

• 06/25/2004· TIRES,WHEELS

  THE VEHICLE HIT SOMETHING IN THE ROAD WHICH CAUSED THE RIMS TO CRUSH AND THE TIRES TO DEFLATE. THE TIRES AND RIMS WERE REPLACED AND ALIGNED. THIS HAPPENED TWICE BEFORE. *AK *NM

• 06/23/2004· TIRES

  PROBLEMS WITH TIRES ON 2003 JAGUAR X-TYPE. *MR THE VEHICLE HIT A POT HOLE AND THE FRONT TIRE WENT FLAT. THE TIRE HAD A SLIT ON THE OUTSIDE, SLIGHTLY ABOVE THE TREADS. ANOTHER TIRE HAD A BULDGE AND WAS ALSO REPLACED. ONE OF THE REPLACEMENT TIRE WAS LOSING AIR. THE CONSUMER DISCOVERED THAT THIS TIRE ALSO HAD A SLIT IN THE SAME PLACE AS THE FIRST TWO. THE INCIDENT REPEATED AGAIN AND THE RIM WAS DENTED. *SC *JB

• 06/20/2012· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE ABNORMALLY EVEN WITH THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE AFTER INSPECTING THE BRAKES AND SCANNING THE ENTIRE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT HE TRIED TO CONTACT THE MANUFACTURER FOR DAYS BUT COULD NOT SPEAK WITH ANYONE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,072.

• 06/20/2004· POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY

  MOVEMENT IS DIFFICULT TO PREDICT. AT 15 MPH SIGNIFICANT UPSHIFTING. PROBLEM OCCURS IN COASTING AT 20 MPH DOWN TO 10 MPH. AS YOU DECELERATE CAR LURCHES INTO FISRT GEAR. MAKING BRAKE DISTANCE IMPOSSIBLE TO PREDICT. CAUSING ACCIDENTS AT TRAFFIC STOPPING POINTS. ALSO SIGNIFICANT LURCHING AT 15MPH, 40MPH AND THEN AFTER 70MPH. CAR IS AN AUTOMATIC AND DRIVES LIKE A MANUAL, IS THE PRIMARY CONCERN AND STOPPING DISTANCE IS UNPREDICTABLE. (TRANSMISSION ISSUE AFTER THREE SERVICES IN THE FIRST YEAR) SERVICE SECRETARY/MANAGER ARGUES THAT AUTOMOBILE IS FINE WITHOUT TEST DRIVING. MECHANIC JOINED IN TEST DRIVE AND QUICKLY NOTED THAT A PROBLEM EXISTS YET FIX WAS ONLY TEMPORARY. *AK

• 06/17/2003· ELECTRICAL SYSTEM

  PROBLEMS WITH 2003 JAGUAR XK8 STALLING. *MR WHILE DRIVING THE VEHICLE STALLED INTERMITTENTLY. THE CONSUMER CAME TO THE CONCLUSION THAT WHEN HIS KNEE ACCIDENTALLY HIT THE KEYS IN THE IGNITION THE VEHICLE WOULD STALL. *NM

• 06/15/2015· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED AND THE GEAR BOX FAULT CRUISE UNAVAILABLE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.