2003 Ford ZX2

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/18/2007· POWER TRAINFire

  WHILE DRIVING IN A NICE ASPHALTED ROAD UP A HILL, I FELT LIKE THE TRANSMISSION SUDDENLY STARTED TO SLIP. THE VEHICLE LOST FORWARD MOMENTUM SO I LOOKED FOR A SAFE PLACE TO MAKE AN EMERGENCY STOP. I ENDED UP AT A SERVICE STATION WHERE THE VEHICLE CAUGHT FIRE QUICKLY. THE VEHICLE WAS COMPLETELY LOST AND THE SERVICE STATION SUFFERED CONSIDERABLE DAMAGE. *TR

• 12/15/2007· POWER TRAIN

  THE AUTOMATIC TRANSMISSION, OR RELATED CRITICAL COMPONENT PARTS, ON THIS VEHICLE HAS FAILED. IT WAS TOWED TO AVIS FORD ABOUT TWO WEEKS AGO. THE SERVICE MANAGER, JOHN, WAS REQUESTED TO CONTACT THE MANUFACTURER'S REPRESENTATIVE TO REVIEW THE PROBLEM. DESPITE DAILY PROMISES OF A CALL FROM THE MANF. REP, NO CALL HAS BEEN RECEIVED, TOTALLY IGNORING OUR CONCERNS. A TRANSMISSION, OR RELATED CRITICAL COMPONENT PARTS, SHOULD NOT FAIL AFTER 64,000 MILES OF NORMAL USE. FORD MUST PAY ALL OR MOST OF THE REPAIR COSTS OF THIS FAILURE. THE MANF. REP MUST CALL IMMEDIATELY. THIS MESSAGE IS ALSO BEING SENT TO AVIS FORD, AND A COMPLAINT FILED WITH NHTSA. *TR

• 12/14/2004· SEATS

  POWER FOLD REAR SEAT IN THE FORD EXPIDITION HAS ITS CONTROL IN THE REAR OF THE 3RD ROW SEATS AND A PERSON CANNOT VIEW IF ANY CHILD OR OBJECTS ARE ON SEATS THAT WILL BE LOWERED,ALSO THE POWER SEAT DOESNT HAVE A RESEVE SENSOR BUILT IN IT, SO IT WILL NOT CRUSH ANYONE AND SHOULD STOP AFTER MEETING A CERTAIN AMOUNT OF PRESSURE. *AK

• 12/13/2004· TIRES

  THE DEALERSHIP HAS ACCUSED ME OF RUNNING OVER SOMETHING IN THE ROAD. IT WAS THE LEFT REAR TIRE THAT BLEW. WHY WAS IT NOT THE FRONT TIRE IF I RAN OVER SOMETHING? HAVE RECEIVED NO SATISFACTION FROM THE DEALERSHIP, CROSSROAD FORD IN CARY, NC.*AK I HAD TO PURCHASE A NEW TIRE WHICH I DO NOT THINK IS RIGHT.THIS IS MY 3 FORD VEHICLE BUT IT WILL BE MY LAST IF THEY CANNOT HELP THE CONSUMER BETTER THAN THIS.

• 12/01/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2003 FORD ESCORT. THE CONTACT STATED THE OIL DIP STICK FRACTURED WHEN ATTEMPTING TO CHECK THE OIL LEVEL. AN AUTHORIZED DEALER STATED THE DEFECT WAS A COMMON PROBLEM WITH THAT MODEL YEAR VEHICLE. THE DIP STICK WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 01/05/12*LJ UPDATED 01/12/12

• 11/17/2005· STEERING

  2003 FORD EXPEDITION EDDIE BAUER: WHEN EXECUTING LOW SPEED TURNS IN EITHER DIRECTION, THERE IS A FEELING THAT THE TIRES ARE RUBBING THE INSIDES OF THE WHEEL WELLS. THERE IS A BINDING OR GRINDING FEELING IN THE STEERING WHEEL AND NOISE OF SUCH CAN BE HEARD MOST OF THE TIME. AS I HAVE SEEN ON PREVIOUS REPORTS, THERE IS ALSO THE SAME CHATTER AND SHUDDER AND VIBRATIONS ALSO. WE TOOK IT IN TO SERVICE DEPT AND AFTER 2 DAYS THEY REPORT THAT THEY COULD NOT FIND NOR REPRODUCE WHAT WE WERE STATING. AFTER A TECHNICIAN TOOK A TEST DRIVE WITH MY HUSBAND, THE TECHNICIAN DID NOTICE A HUMMING SOUND COMING FROM THE REAR OF THE VEHICLE. HE SAID THAT THEY HAVE HAD SEVERAL OTHER COMPLAINTS REGARDING THE REAR HUMMING AND THAT THEY WOULD NEED TO REPLACE THE REAR END. (ALL OF THIS OCCURRING AT 29,000 MILES. AFTER THE REAR END WAS REPLACED, THE ABOVE MENTIONED CHATTER, SHUDDER, BINDING, GRINDING AND VIBRATIONS WERE GONE. HOWEVER...NOW AT 31,000 MILES THEY ARE ALL BACK AND PROGRESSIVELY GETTING WORSE. WE WILL AGAIN, RETURN THE VEHICLE FOR REPAIRS AND WILL UPDATE ON THE MATTER. *NM

• 11/15/2007· ELECTRICAL SYSTEM

  ON MY 2003 FORD WINDSTAR FUSES REPEATED BLOW AND ALSO THE THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH EVERY TIME YOU HIT A BUMP ALL THE INTERIOR DOME LIGHTS COME ON AND SOME TIMES THEY JUST FLICKER OFF AND ON FOR NO REASON. THERE IS SOMETHING WRONG WITH THE WIRING IN MY VAN AND I HAVE HEARD THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I WOULD LIKE FOR THIS TO BE LOOKED INTO. *TR

• 11/13/2006· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE

  DT*: THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED WITH THE ENGINE RUNNING, THE IDLE WAS ROUGH. THERE WAS ALSO A RUMBLING NOISE COMING FROM THE FRONT RIGHT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE VIBRATION WAS DUE TO THE WAY THE ENGINE MOUNTS AND BRACKETS WERE INSTALLED, AND THAT SOME VIBRATION WAS INHERENT TO THE DESIGN OF THE VEHICLE. THE CONSUMER ALSO STATED THERE WAS A CLICKING SOUND WHEN THE BRAKE PEDAL WAS APPLIED WHILE IN REVERSE. THE HEATER CORE WAS REPLACED DUE TO IT LEAKING. THE FRONT PADS WERE REPLACED. UPDATED 12/05/06. *JB

• 11/09/2006· SERVICE BRAKES, HYDRAULICCrash

  KINKED AND CRIMPED VACUUM BRAKE HOSE CAUSING THE BRAKES TO GO HARD AS A ROCK, LOSING CONTROL OF THE CAR UPON BRAKING AND 2 ACCIDENTS. CAR WAS UNDER WARRANTY AND THE DEALER FAILED TO DIAGNOSE THE PROBLEM LEADING TO THE ACCIDENTS. ACCIDENT 1. $6,000 DAMAGE. ACCIDENT 2, $1,600 DAMAGE. I HAVE PHOTOS OF THE CRIMPED BRAKE HOSE CLOSED OFF UNDER THE HOOD. AN INDEPENDENT REPAIR SERVICE OPENED THE HOOD AND IMMEDIATELY SAW THE PROBLEM AND CALLED THE DEALERSHIP AND TOLD THEM WHAT WAS WRONG. HE HAD THE CAR TOWED TO THE DEALERSHIP AND THE DEALERSHIP FIXED IT. NO INJURIES, BUT I CAME VERY CLOSE TO BEING KILLED HEAD ON AS I LOST CONTROL WITH THE BRAKES LOCKED UP. *JB

• 11/03/2010· POWER TRAIN

  TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM THE PARK POSITION. IN ORDER SHIFT INTO REVERSE HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND ALLOW IT TO SLOWLY ROLL BACKWARDS. UPON DRIVING THE VEHICLE HE ALSO NOTICED THE VEHICLE WOULD NOT SHIFT INTO 6TH GEAR. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.

• 10/25/2006· ELECTRICAL SYSTEM

  MY 2003 FORD EXPLORER IS EXPERIENCING SIMILAR SYMPTOMS REPORTED BY OTHER FIRE VICTIMS: CRUISE CONTROL TOTALLY INOPERATIVE, PERSISTENT ABS ALERTS, "LOW OIL PRESSURE" ALERTS (SOMETIMES JUST DAYS AFTER AN OIL CHANGE), AND STEERING ISSUES. THE LOCAL FORD DEALERSHIP IS PROVIDING SERVICE AT MY EXPENSE BUT PRETENDED THAT THEY HAD NO IDEA AS TO WHAT THE PROBLEM WAS. AFTER DOING RESEARCH ON THE INTERNET, AND READING TESTIMONIES FROM OTHER FIRE VICTIMS, I AM TERRIFIED. IN MY SUBDIVISION, HOUSES STAND ONLY A FEW FEET APART...THE HOMEOWNER'S ASSOCIATION PROHIBITS ANY PARKING ON THE STREET. THE 2003 FORD EXPLORER MODELS SHOULD ALSO BE RECALLED IMMEDIATELY.

• 10/25/2004· SUSPENSION

  VEHICLE SEVERELY VIBRATED WHILE IN MOTION AT 70 MPH, AND IN NON MOTION. VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. DEALER INFORMED CONSUMER THAT IT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE.*AK

• 10/18/2005· PARKING BRAKE

  SO FAR I HAVEN'T HAD ANY COLLISIONS, BUT THERE IS A PROBLEM WITH MY EMERGENCY BRAKES. MY EMERGENCY BRAKES ARE STICKING WHICH IS CAUSING THEM TO RUB AND GRIND WHEN BRAKING. WHEN I ACCELERATE MY ESCAPE JERKS FORWARD. I HAVE CONTACTED THE FORD DEALERSHIP WHERE I GET MY VEHICLE WORKED ON TONIGHT. *NM

• 10/18/2005· FUEL SYSTEM, GASOLINE

  AT THIS TIME I CAN DO NOT HAVE A FAILURE, ONLY A VERY SERIOUS CONCERN. IN THE PAST FEW MONTHS, ANYTIME WHILE MY 2003 EDDIE BAUER EXPEDITION IS TURNED ON, A LOUD "TIN-SOUNDING-POP" OCCURS. IT SOUNDS LIKE THE FUEL TANK BUT I CAN NOT BE SURE WHAT IT IS. IN THE PAST MONTH, THE SOUND HAS GOTTEN LOUDER & LOUDER -- EVEN MORE FREQUENT. THE BEST WAY TO DESCRIBE THE SOUND IS -- IT SOUNDS LIKE SOMEONE HAS LEFT A TIN CAN OUTSIDE AND WHEN THE WEATHER CHANGES FROM HOT TO COLD OR COLD TO HOT, THE TIN CAN "POPS" AS ITS CONTRACTING OR EXPANDING. NO ENGINE LIGHTS OR COMPUTERIZED MESSAGES COME ON. NO PARTS HAVE BEEN REPLACED ON THIS VEHICLE -- I BOUGHT IT NEW IN SEP 2003. *NM

• 10/14/2005· SERVICE BRAKES, HYDRAULIC

  WHEN MOVING A SLOW SPEED (10MPH TO 15MPH) A SMALL SUDDEN TAP OF THE BREAKS AND THE BRAKE SOMETIMES WILL GO DOWN FARTHER THAN MY FOOT. ALMOST AS IF WHEN TAPPED THE BREAK KEEPS GOING DOWN WHEN MY FOOT IS GOING UP. THIS HAS HAPPEN 2 TIMES TO DATE. WHEN IT HAPPENS THE TRUCK ALMOST FEELS AS THOUGH I AM SLAMMING THE BREAKS TO THE FLOOR AND ALL PEOPLE INSIDE ARE SLUNG FOWARD. WHEN I AM JUST TRYING TO SLOW CAUSE OF A CAR IN FRONT HAS SLOWED. BUT I HAVE TO TAP THEM JUST RIGHT TO DO IT AND I CANT ALWAYS MAKE IT HAPPEN AT WILL, IT JUST DOES IT EVERY NOW AND THEN WHEN YOU LEAST EXPECTED IT.

• 10/02/2008· POWER TRAIN

  TL*THE CONTACT OWNS A 2003 FORD ESCORT. WHILE DRIVING 20 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. IT WOULD NOT MOVE IN REVERSE OR FORWARD. THE VEHICLE WAS LEAKING TRANSMISSION FLUID. THE TRANSMISSION RATTLES AND SHAKES, AND THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FORD DEALER TESTED AND REPAIRED THE TRANSMISSION IN 2007, BUT THE FAILURE RECURRED. THE TRANSMISSION HAS A 80,000 MILE WARRANTY, BUT THE DEALER DOES NOT WANT TO REPAIR THE VEHICLE. THE CONTACT TOOK HER VEHICLE TO FOUR DIFFERENT FORD DEALERS AND THEY STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. SHE FEELS THAT BECAUSE HER VEHICLE HAS SO FEW MILEAGE AND IS STILL UNDER WARRANTY, IT SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 30,724.

• 09/30/2007· TIRES

  COMPAINT IS ABOUT B.F. GOODRICH TIRES (LT 265/75R16) TIRES HAVE BEEN MAINTAINED PERFECTLY, ROTATED EVERY 7500 MILES. TOTAL TIRE MILEAGE ABOUT 61,XXX. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE LEFT FRONT TIRE SEPARATED. I HAD SUBSTANTIAL DAMAGE TO MY VEHICLE COSTING OVER $2800.00, PLUS REPLACEMENT OF ALL TIRES DUE TO LACK O FAITH IN THE BF GOODRICH TIRES. THE BODY WORK/REPAIRS WILL BEGIN THIS WEEK. *TR

• 09/09/2005· ELECTRICAL SYSTEM

  MY FORD EXPLORER HAS SEVERAL PROBLEMS WITH THE COMPUTER SINCE NEW. *NM

• 08/29/2005· ELECTRICAL SYSTEM,EQUIPMENT

  I HAVE A LOT OF PROBLEMS WITH MY EXPEDITION 2003 SINCE I BOUGHT IT AND I DON'T KNOW WHAT TO DO THE GUARANTEE ITS ALMOST EXPIRED, NOW THE PROBLEM IS WITH THE AIR CONDITION. *JB

• 08/29/2003· ENGINE AND ENGINE COOLING

  FOIA REQUEST CYS OF ALL CORRESPONDENCE BETWEEN NHTSA & INTERNATIONAL ENGINE GROUP RE THE 6.0 POWERSTROKE ENGINE USED IN THE 2003 FORD F250-F550 SUPER DUTY TRUCKS & THE 2003 FORD EXCURSION. *MR *NLM *JB

• 08/25/2005· VEHICLE SPEED CONTROL

  DT: THE CALLER SAYS VEHICLE VIBRATES WHEN IT IS IN IDLE. ALSO WHEN VEHICLE IS AT A STOP LIGHT OR SIGNS THE STEERING WHEEL SHAKES UNCONTROLLABLY. THIS HAPPENED FOR THE LAST 6 MONTHS AND IT BECAME WORSE. DEALER SAID THERE WAS NOTHING THEY COULD DO TO FIX IT. THE MANUFACTURER SAID IT WAS A CHARACTERISTIC OF THE VEHICLE, AND IT COULD NOT BE FIXED. *AK

• 08/23/2004· AIR BAGSCrash

  WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE, AND THE AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. MANUFACTURER HAD NOT BEEN CONTACTED.*AK

• 08/10/2007· VEHICLE SPEED CONTROL

  CRUISE CONTROL MALFUNCTIONED ON 2003 FORD EXPLORER AND FIXED AT A COST OF 1479.67 PAID BY THE OWNER (ANGELA MORGAN). VEHICLE REQUIRED SERVICING AS IT BEGAN STALLING WHILE IN TRAFFIC (ATLANTA). CRUISE CONTROL PROBLEMS CAUSED OTHER ELECTRONIC PROBLEMS. I WOULD LIKE A REFUND AS THIS CRUISE CONTROL PROBLEMS EXTEND BEYOND THE FORD 2002 MODELS; I HAVE A FORD EXPLORER 2003. PLEASE CONTACT ME ANGELA MORGAN *TR

• 08/10/2005· POWER TRAIN

  MY 2003 FORD EXPEDITION IS NOW ON ITS 4TH REAR DIFFERENTIAL IN 8 MONTHS. WE STARTED COMPLAINING ABOUT IT IN DEC. OF LAST YEAR AND NOW HAVE RECEIVED OUR FOURTH REPAIR, NOT COUNTING THE 3 TIMES THAT THEY DIDN'T FIX IT FOR SOME REASON OR OTHER. THE FIRST FIX LASTED TWO WEEKS AND LAST AND MOST RELIABLE LASTED 3 MONTHS. I ALSO HAVE ALSO BEEN HAVING A POPPING NOISE AFTER THE HEATER OR AIR CONDITIONER IS RUN FOR ANY PERIOD OF TIME, HOWEVER THAT CAN'T BE REPAIRED, NO FIX AVAILABLE. I AM FEED UP, I CONTACTED FORD CORP DIRECTLY, BUT THEY WON'T HELP ME. *JB

• 08/09/2005· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  DRIVING DOWN INTERSTATE 91 IN MASS. MY 2003 FORD EXPEDITION BLEW OUT A SPARK PLUG. THIS WAS A FACTORY INSTALLED ORIGINAL PLUG . THIS VEHICLE IS EQUIPPED WITH THE 5.4 TRITON ENGINE WHICH SEEMS TO HAVE A HISTORY OF THIS PROBLEM. WE HAD TO BE TOWED TO A FORD DEALER FOR REPAIRS. RE-THREADING THE ENGINE HEAD, REPLACE THE DAMAGED COIL PACK AND A NEW SPARK PLUG. WITH LABOR MY BILL WAS OVER $700. THIS DOES NOT INCLUDE THE TOW FEE AND A NIGHT AT A LOCAL HOTEL (WE WERE TRAVELING FROM OUT OF STATE ON VACATION). UPON RESEARCHING THIS PROBLEM I HAVE READ DOZENS AND DOZENS OF STORIES LIKE MINE INVOLVING THIS TRITON CLASS ENGINE BUILT BY FORD. A SPARK PLUG SHOULD NOT BE BLOWN OUT OF THE ENGINE BLOCK PERIOD. WHEN DOZENS AND DOZENS OF PEOPLE WRITE IN TO SAY THEIR FORD MUSTANG, F150, EXPEDITION, F250, OR EXCURSION HAS BLOWN OUT A PLUG THAT'S UNACCEPTABLE. *NM

• 07/17/2005· SERVICE BRAKES, HYDRAULIC

  MY 2003 FORD FOCUS ZX3 WAS TAKEN IN TO THE DEALERSHIP FOR ITS 20,000 MILE SERVICE AND THE TECHNICIAN SAID THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED. I DISCUSSED THE ISSUE WITH THE SERVICE MANAGER AND SINCE IT WAS A SAFETY ISSUE, HAD THE WORK DONE AND THEN CONTACTED FORD CUSTOMER CARE. THE BOTTOM LINE IS THAT I HAD TO PAY TO REPLACE OBVIOUSLY FAULTY BRAKE ROTORS AND FORD DOES NOT CARE HOW OR IF ITS DEALERS HONOR THEIR WARRANTY. AS A SIDE NOTE, THERE WERE TWO MINOR BODYWORK ISSUES THAT THE SAME DEALERSHIP REFUSED TO FIX UNDER WARRANTY, WHICH WE TAKEN CARE OF BY ANOTHER DEALERSHIP IN MY AREA.

• 07/14/2005· SEAT BELTS

  FRONT SEAT BELTS ARE CUTTING INTO THE PILAR MOLDING. THE FRONT DRIVER'S SIDE MOLDING HAS BEEN REPLACED TWICE IN TWO YEARS. FORD STATES THEY HAVE NOT HEARD OF THIS PROBLEM, BUT I HAVE BEEN LOOKING INTO OTHER FORD EXPLORERS IN PARKING LOTS AND SEE THAT IT IS HAPPENING IN MOST OF THE VEHICLES. MY FEAR IS THAT THERE IS NOT A PERMANENT SOLUTION TO THIS DEFECT. BY CUTTING INTO THE MOLDING, THE SEAT BELT COULD GET STUCK AND NOT WORK PROPERLY IN AN ACCIDENT, ETC.

• 07/14/2005· POWER TRAIN,VISIBILITY,SEATS

  I HAVE AN EDDIE BAUER EDITION EXPEDITION (2003) . THIS UNIT CAME WITH OUTSIDE REAR VIEW MIRRORS THAT TILT DOWN AND INWARD WHEN YOU PUT THE CAR IN REVERSE TO ASSIST YOU IN BACKING UP. THE ISSUE I HAVE HAD SINCE IT WAS PURCHASED NEW IS THAT THE MIRRORS DO NOT RETURN TO THIER ORIGINAL POSITION CONSISTENTLY ONCE YOU PUT THE VENICLE BACK INTO A FORWARD GEAR. THIS ISSUE BECOMES A SAFETY ISSUE ONCE OUT ON THE ROADWAYS AS WHEN I GO TO PASS I CAN'T SEE IF THERE ARE ANY VECHICLES IN THE LANE I NEED TO GET INTO. HAROLD ZEIGLER AUTO GROUP SOLD ME THE CAR IN KALAMAZOO, MICHIGAN. THEY HAVE TOLD ME THERE IS NO PROBLEM WITH THE MIRRORS AND HAVE DONE SO MORE THAN ONCE. CAN YOU HELP GET THIS RESOLVED. THE DRIVERS SEAT ALSO DOESN'T RETURN TO ITS PROGRAMED POSITION AND THIS IS AN IMTERMITTEN PROBLEM WHICH ZEIGLER HAD FIXED ONCE AND ITS STARTING TO ACT UP AGAIN! ALSO I'VE HAD REAR END WORK DONE MORE THAN TWICE AND ITS STARTING TO HOWL ONCE AGAIN. THEY ACTUALLY REPLACED IT ONCE COMPLETELY AND REPAIRED IT TWICE, IS THIER AN ISSUE WITH THE REAR ENDS ON THIS MODEL YEAR? THANKING YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION ON THESE MATTERS. RESPECTFULLY GARY A. ANSPAUGH

• 07/13/2005· FUEL SYSTEM, OTHER,POWER TRAIN

  I PURCHASED THE 2003 EXPLORER IN NOV 2003. ON 6/16/04, 8/17/04,AND FINALLY ON 8/20/04, I COMPLAINED REGARDING THE FUEL GUAGE NOT REGISTERING A FULL TANK. FORD FINALLY REPLACED FUEL TANK. ON DEC 10, 2004, I BROUGHT THE CAR IN BECAUSE WHEN GOING FROM PARK TO REVERSE, A WHINING AND CLUNKING NOICE COULD BE HEARD. ALSO, BECAUSE SOMETIMES THE CAR DOESN'T START. AT FIRST FORD CLAIMED NOTHING WAS WRONG REGARDING THE CLUNKING. I THEN REMINDED THEM ABOUT THE RECALLS BEING DISCUSSED IN THE NEWS REGARDING THE 2004 MODELS. THEN THEY REPLACED SOMETHING CALLED A SOLEONID. THE START PROBLEM STILL EXISTS AND SO DOES THE CLUNKING NOISE. THIS WAS COVERED UNDER THE WARRANTY. YESTERDAY, IT ACCELLERATED WHILE MY FOOT WAS ON THE BREAK, FORM REVERSE TO DRIVE. LUCKILY, THERE WAS NOTHING IN FRONT OF ME. MY HUSBAND, WHILE DRIVING THE CAR, HAS EXPERIENCED THIS SEVERAL TIMES AS HE IS CHANGING FROM REVERSE TO DRIVE. THE NEWS JUST DESCRIBED ANOTHER FORD PROBLEM REGARDING ACCELLERATION. I THINK THIS IS WHAT IS AFFECTING MY CAR.

• 07/13/2004· ENGINE AND ENGINE COOLING

  I HAVE A 2003 FORD ZX2 THAT HAS HAD A SEVERE IDLE VIBRATION FOR NEARLY ONE YEAR THAT FORD IS REFUSING TO FIX. THE DEFECT CAUSES A SEVERE VIBRATION IN THE STEERING WHEEL, GLOVE BOX, VENTS, AND SEATS OF THE CAR AND OCCURS ON A DAILY BASIS IN ANY GEAR OR ANY DRIVING CONDITION. THIS VEHICLE IS STILL UNDER WARRANTY AND IT IS OBVIOUS THAT THE COMPANY IS AWARE OF THE PROBLEM DUE TO SERVICE BULLETIN 03-15-15. I HAVE BEEN TOLD BY THE DEALERSHIPS THAT THE VEHICLE'S EMISSIONS ARE SO LOW THE VEHICLE IS TRYING TO TURN OFF AT IDLE AND THAT THE CHECK ENGINE LIGHT WILL LIKELY COME ON SOON. I WAS ALSO TOLD THAT THIS DEFECT IS MERELY "COSMETIC AND AN ANNOYANCE TO THE CUSTOMER" AND THAT IT CANNOT BE FIXED. I HAVE TAKEN THE VEHICLE TO 4 DEALERSHIPS AND 1 LOCAL SHOP AND FORD IS STILL REFUSING TO FIX THE DEFECT. I DO NOT FEEL SAFE IN THIS VEHICLE AND WOULD LIKE THE PROBLEM FIXED, AS WOULD ANYONE IN THIS SITUATION. I FEEL THAT FORD AS A COMPANY IS DOING VERY POOR BUSINESS AND SOMETHING NEEDS TO BE DONE ABOUT THIS. *LA

• 07/11/2006· ENGINE AND ENGINE COOLING

  2003 FORD EXPLORER OVERHEATED AND LOST COOLANT. TAKEN TO DEALERSHIP 3 TIMES. FIRST 2 TRIPS, PROBLEM NOT FOUND. AFTER 3RD INCIDENT, A CRACKED ENGINE BLOCK WAS FOUND. IN ADDITION TO ENGINE FAILURE, THE VEHICLE WOULD JERK FORWARD WHEN SLOWING TO A STOP, THIS OCCURS MOSTLY IN COLD WEATHER AT LEAST ONCE WEEKLY. UPON TAKING TO THE DEALERSHIP (PROBLEM CANNOT BE REPLICATED); THIS COULD LEAD TO A CRASH, DAMAGE TO A PEDESTRIAN........GEE, HATE TO THINK OF THE POTENTIAL CONSEQUENCES. *NM

• 06/25/2006· AIR BAGS

  THE OTHER DAY I WAS DRIVING MY 2003 FORD ZX2 AND MY AIR BAGS WENT OFF, LEAVING WITH ARM SCRAPES, BROKEN WINDSHIELD. I WAS GOING OVER RAILROAD TRACKS WHEN IT HAPPENED. THE POLICE WERE SHOCKED THAT THIS HAPPEN AND SAID I SHOULD TELL YOU GUYS ABOUT. MY CAR IS STILL IN THE SHOP AND PROGRESSIVE INSURANCE IS ON MY SIDE. *NM

• 06/20/2005· ELECTRICAL SYSTEM

  I HEARD CNN'S REPORT ON FORD'S THAT COULD HAVE A PROBLEM WITH FIRE DUE TO A HOT WIRED CRUISE CONTROL ON MANY FORDS.THEY CAN GO ON FIRE EVEN WHEN NOT RUNNING, PERHAPS IN THE GARAGE. I HAVE A 2003 EXPLORER, I HAVE CALLED THE FORD DEALER AND THEY HAVE NOT TAKEN RESPONSIBLITY FOR THIS PROBLEM. DO YOU KNOW ANYTHING ABOUT IT, WHAT CAN WE DO IF WE OWN THESE CARS TO BE SAFE?

• 06/11/2005· AIR BAGS

  THE PASSENGER SIDE AIRBAG DEPLOYED FOR ASOLUTELY NO REASON WHATSOEVER. WE WERE JUST DRIVING DOWN THE ROAD, AND THERE WAS A LOAD POP. I THOUGHT WE HAD A BLOWOUT UNTIL I SAW MY WIFE SITTING IN THE SEAT IN PAIN. FOR A WHILE SHE COULDN'T EVEN MOVE THE RIGHT SIDE OF HER BODY. WE HEADED HOME IMMEDIATELY, BY THE TIME WE MADE IT HOME SHE WAS ABLE TO MOVE AGAIN. BEING A SATURDAY THERE WASN'T ANYONE TO CALL. I WILL BE CALLING FORD FIRST THING MONDAY MORNING.

• 06/05/2005· VEHICLE SPEED CONTROL

  WHENEVER THE A/C COMPRESSOR IS ON.....AND YOU TAKE YOUR FOOT OFF THE ACCELERATOR PEDAL....THE CAR CONTINUES TO MAINTAIN ITS SPEED!!....JUST AS IF YOU HAD THE CRUISE CONTROL SET. THE ONLY TIME THE VEHICLE DOES THIS IS WHEN THE A/C COMPRESSOR IS ACTIVATED. I HAVE BROUGHT THE CAR TO BOTH LOCAL DEALERSHIPS HERE AND NEITHER OF THEM WERE ABLE TO CORRECT THE PROBLEM. THE ONLY WAY TO KEEP THE ENGINE FROM RACING WHEN THIS HAPPENS...IS TO TURN OFF THE COMPRESSOR....OR ENGAGE THE CLUTCH AND WAIT FOR THE ENGINE TO WIND DOWN.

• 06/02/2005· ELECTRICAL SYSTEM

  THE IGNITION SWITCH IN MY FORD FOCUS ZX3 (2003) HAS BEEN REPLACED TWICE. ONCE ON 6/17/04 AT 17,301 MILES BY LATHAM FORD IN LATHAM, NY AND ON 12/17/04 AT 33,213 MILES BY NEMER FORD IN QUEENSBURY, NY. BOTH TIMES I PUT THE KEY IN THE IGNITION AND IT WOULD NOT TURN. BOTH TIMES THE REPAIR WAS COVERED UNDER WARRANTY. I TOOK THE VEHICLE INTO NEW COUNTRY FORD YESTERDAY (6/1/05) BECAUSE THE KEY TURNS, BUT THE CAR DOES NOT START ONLY THE ELECTRIC COMES ON. THE SERVICE MANAGER THERE, BOB, SAID THE MECHANIC IS STILL LOOKING AT THE CAR AND APPARENTLY THE IGNITION SWITCH IS BROKEN AGAIN, BUT HE THINKS SOMETHING ELSE IN THE STEERING COLUMN MAY BE THE PROBLEM. IF IT IS NOT THE IGNITION SWITCH THAT IS BROKEN I WILL LIKELY HAVE TO PAY FOR THE REPAIR, EVEN THOUGH THE MALFUNCTIONING PIECE MAY HAVE BEEN CAUSING THE IGNITION SWITCH TO FAIL THE FIRST TWO TIMES (MEANING THAT THOSE MECHANICS MISSED THE BIG PROBLEM).

• 05/27/2007· VISIBILITY

  FORD TAURUS 2003, WINDSHIELD WAS HIT WITH A STONE WHILE DRIVING ON HIGHWAY ON MAY 10, 2007, A CHIP WAS VISIBLE AND WITHIN A FEW DAYS BECAME A 12 INCH CRACK. HAD REPLACED AT A COST OF $197.34. *TR

• 05/19/2003· SEAT BELTS

  REAR SEAT BELT FOR THE MIDDLE SEAT IN A 2003 FORD ZX2. DEALERSHIP TOLD ME THAT THEY COULD INSTALL THE SEAT BELT BUT IT WOULD VOID MY WARRANTY AND WOULD BE VERY COSTLY. FORD CUSTOMER SERVICE TOLD ME THE SAME THING. *JB

• 05/18/2005· SERVICE BRAKES, AIR,ELECTRICAL SYSTEM

  MY HUSBAND AND I ARE LEASING A 2003 FORD EXPIDITION OF WHICH WE RECEIVED ON 5/5/03. AS OF 10/04 THIS SUV HAVE BEEN TO THE DEALER TWICE FOR THE SAME PROBLEM, (SENSORS BURN OUT). ALSO IN 10/04 THE FRONT END BRAKES HAD TO BE REPLACED, AND THE AGAIN ON 2/05, THE FRONT END BRAKES BACK BRAKES AND ALSO FRONT END ROTORS HAD TO BE REPLACED AS WELL. WE WERE INFORMED THAT THIS SUV SHOULD IN NO WAY NEED NEW BRAKES THIS SOON AND DEFINITLEY NOT ROTORS. THIS SUV ONLY HAVE 35,000 MILES AS OF 5/19/05. BUT WHEN THE ROTORS WERE REPLACED IT ONLY HAD 31,000 MILES. I WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM, BECAUSE I HAVE SPOKEN TO NUMEROUS OF EXPIDITION OWNERS AND THEY ALL ARE HAVING THE SAME PROBLEMS THE BRAKES AND ROTORS. I WOULD LIKE TO BE RE-INBURSED FOR THEY MONEY WE HAVE SPENT THUS FAR FOR AN ON GOING DEFECT. ALSO WE WERE TOLD THAT WE WOULD BE CONTACTED WHEN THE LOWER GRILL OF THE TRUCK ARRIVED, BECAUSE OURS DID NOT HAVE ONE WHEN WE PICKED IT UP FROM THE DEALER, WELL WE ARE STILL WAITING AS OF 5/05.

• 05/17/2005· UNKNOWN OR OTHER

  THERE HAS BEEN AN ONGOING ISSUE WITH MOLD IN THE AIR CONDITIONING CONDESNER UNIT.

• 05/16/2005· ELECTRICAL SYSTEM

  DT: WHILE DRIVING, VEHICLE BEGAN TO JERK ALONG WITH DARK SMOKE FROM THE EXHAUST. VEHICLE HESITATED AND CONSUMER PULLED INTO A PARKING LANE, A TURN LANE LEADING INTO AN OFFICE PARK. CONSUMER PROCEEDED TO CALL HIGHWAY ASSISTANCE THAT FORD DEALER USES IN AREA, THEY EVENTUALLY SENT A TOW SERVICE THAT COULD NOT TOW BECAUSE 2 PEOPLE WERE ALREADY IN THE CAB. CONSUMER CALLED DEALER BACK AND DEALER GAVE NAME AND NUMBER OF ANOTHER TOW SERVICE THAT BROUGHT VEHICLE BACK TO DEALER. CONSUMER WAS TOLD COMPUTER WAS THE PROBLEM OF THE HESITATION. *TT

• 05/15/2007· ELECTRICAL SYSTEM

  I HAVE A 2003 FORD EXCURSION DIESEL TURBO 6.0 ENGINE. THE VEHICLE HAS BEEN TO THE DEALER AT LEAST 5 TIMES SINCE THE ABOVE DATE FOR A/C PROBLEMS & SHUTTING OFF ON ME. I HAVE REPLACED THE BATTERIES ON 4 OCCASIONS IN THE PAST 7 MONTHS. THEY HAVE FOUND ONE SHORT IN FEBRUARY & AFTER REPLACING THE BATTERIES AGAIN IN APRIL 2007 THE VEHICLE DIED ON ME. WHILE I AM DRIVING THE LIGHTS TURN OFF & I LOSE POWER. THEY ARE UNABLE TO FIND & CORRECT THE PROBLEM & I AM AFRAID TO DRIVE THE VEHICLE BECAUSE I HAVE TO PICK UP MY 4 CHILDREN AND FEEL I AM PUTTING THEM AT RISK FOR AN ACCIDENT.*AK

• 05/07/2005· SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS,TIRES,WHEELSCrashFire

  PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR

• 05/05/2007· ENGINE AND ENGINE COOLING

  WE OWN A 2003 FORD EXPEDITION WITH A 5.4 L, V-8 TRITON ENGINE. WHILE DRIVING WE HEARD A LOUD BANG AND THEN IT SOUNDED LIKE THE ENGINE WAS BACK FIRING. WE SMELLED GAS AND A BURNING SMELL. WE HAD OUR EXPEDITION TOWED TO THE DEALER AND WERE INFORMED THAT SPARK PLUG #7 HAD BLOWN OUT OF THE HEAD, STRIPPING THE THREADS. THE DEALERSHIP INFORMED US THAT THE HEAD NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3,500. WE HAD PREVIOUSLY TAKEN THIS EXPEDITION INTO FORD AT 72,723 MILES BECAUSE THE ENGINE LACKED POWER AND SURGED. WE WERE TOLD THAT SPARK PLUG #7 NEEDED TO BE REPLACED. THIS WAS PRIOR TO THE FORD'S RECOMMENDATION OF A TUNE UP TO BE DONE AT 100,000. THEY REPLACED SPARK PLUG #7 UNDER WARRANTY, BUT WE WERE CHARGED TO REPLACE THE OTHER SPARK PLUGS. THIS IS THE SAME SPARK PLUG THAT BLEW OUT AT 108,411 MILES. WE HAVE CONTACTED MANY MECHANICS TO SEE WHAT OTHER OPTIONS WERE AVAILABLE. WE ATTEMPTED TO HAVE OUR EXPEDITION REPAIRED BY PLACING A RECOMMENDED PERMANENT THREAD REPLACEMENT INSERT PUT INTO THE #7 CYLINDER; WHICH DID NOT FIX THE PROBLEM. WE HAVE BEEN INFORMED THAT THE VEHICLE HAS LOW COMPRESSION IN #7 CYLINDER AND NEEDS A NEW ENGINE AT AN ESTIMATED COST OF $6,000. THE MECHANIC SHOPS THAT WE CONTACTED HAVE INFORMED US THAT THIS IS A FREQUENT PROBLEM WITH THE ALUMINUM HEADS ON THE FORD EXPEDITION AND SOME OTHER FORD TRUCKS. A REVIEW OF THE COMPLAINTS FILED WITH NHTSA SHOWS THAT THIS IS A WIDE SPREAD PROBLEM WITH THE FORD ENGINES. WE ARE REQUESTING THAT A DEFECT INVESTIGATION BE COMPLETED AND THAT FORD BE HELD RESPONSIBLE FOR THE DEFECT IN THEIR FORD EXPEDITION ENGINES/HEADS. *JB

• 05/04/2007· SERVICE BRAKES, AIR

  TL*THE CONTACT OWNS A 2003 FORD ESCORT. IN 2004, THE ABS LIGHT BEGAN ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES. THE DEALER WAS NOT ABLE TO REPAIR THE FAILURE. THE CONTACT RECENTLY RECEIVED RECALL # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER PERFORMED THE REPAIR, HOWEVER, THE ABS LIGHT ILLUMINATED BEFORE SHE LEFT THE PARKING LOT. THE MANUFACTURER TOLD THE CONTACT TO TAKE THE VEHICLE TO ANOTHER FORD DEALER. THE CURRENT MILEAGE IS 49,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

• 05/02/2007· POWER TRAIN

  NO ACCIDENT, EXPENSE REPAIR $1000.00 TO REAR DIFFERENTIAL OF 2003 FORD EXPLORER. 22,145 MILES. THIS HAS TO BE THE RESULTS OF FAULTY PARTS. *TR

• 05/02/2007· POWER TRAIN

  MY 2003 FORD WINDSTAR'S TRANSMISSION JUST WENT OUT WITH ABSOLUTELY NO WARNING. IT ONLY HAS 65,000 MILES ON IT. I WAS GOING DOWN A VERY BUSY ROAD AND WHEN I PUSHED DOWN ON THE GAS, THE ENGINE REVVED UP. THANK GOD I WAS SOMEWHERE I COULD LET THE VAN COAST OFF THE ROAD BEING I HAD 4 SMALL CHILDREN IN THE VAN WITH ME. I HAVE HEARD THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS. UNFORTUNATELY, WE HAVE HAD TO PAY FOR THE TRANSMISSION. I BELIEVE FORD OUGHT TO CORRECT THIS ISSUE PER THEIR OWN EXPENSE BEFORE SOMEONE GETS SERIOUSLY HURT BECAUSE THEIR VEHICLE JUST STOPS PULLING IN THE MIDDLE OF A BUSY ROAD. I WILL NEVER BUY A FORD AGAIN. *TR

• 04/28/2003· SERVICE BRAKES, HYDRAULIC,POWER TRAIN

  WHEN THE CAR IS PUT INTO REVERSE IT DOES NOT WANT TO MOVE. IF YOU INCREASE THE RPM'S, IT STILL JUST SETS THERE. THE PROBLEM HAS BEEN VERY INCONSISTENT. REVERSE SEEMS TO BE AT THIS POINT, THE ONLY PLACE IT OCCURS. IN ONE OF THE ATTEMPTS TO FIX THE PROBLEM, THE TECHNICIAN FOUND THAT 3 OF THE 4 CALIPERS WERE FROZE/DRIED UP. THIS DOES NOT SET WELL WITH ME AND I SEE IT AS A POSSIBLY DANGEROUS SITUATION. *NLM

• 04/07/2005· TIRES

  WHILE DRIVING 2003, FORD, ESCAPE WITH 13.970 MILE WITH GENERAL AMERI - TRAC, 225/70R15 PASSENGER REAR TIRE THREAD SEPARATED FROM TIRE, CAUSING DAMAGE TO UNDER CARRIAGE AND BUMPER. WHILE REPLACING TIRE WITH SPARE NOTICED DRIVER'S REAR TIRE ALSO STARTED TO SEPARATE. ESCAPE WAS TO UNSAFE TO DRIVE AT THIS POINT, AND HAD TO BE TOWED TO CUTTER FORD DEALERSHIP, AIEA HAWAII. DEALERSHIP WOULD NOT DO ANYTHING, SAYING TIRES WERE ON FOR 12,000 MILES OR 1 YEAR. TOOK CAR TO SEARS TO HAVE TIRES REPLACED WHICH COST LITTLE OVER 250.00, BUT THIS DIDN'T INCLUDE ANY BODY DAMAGE CAUSED BY THE TIRE. IT APPEARED TO M THAT DEALERSHIP WISH TO AVOILD ANY PROBLEMS WITH TIRES, LIKE PREVIOUS TIRE PROBLEMS. TIRES HAVE ALWAYS BEEN DIVEN ON PAVED ROADS. HAVE RETAINED THE PAPERWORK FROM SEARS ON THE CONDITION OF TIRES.*AK

• 04/06/2007· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT SUCKS.*AK