2003 Dodge Durango

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· POWER TRAIN

  MY DODGE DURANGO WILL NOT GO INTO PARK, WILL SHIFT WITHOUT APPLYING THE BRAKE AND WILL NOT START UNLESS VEHICLE IS IN NEUTRAL - I HAVE HAD THE TRANSMISSION REBUILD AND THE PCM CHANGED AND THE PROBLEM IS STILL THERE. I HAVE TAKEN IT TO TWO DIFFERENT MECHANICS AND NO OTHER PROBLEM CAN BE FOUND THAT WOULD CAUSE THIS FROM HAPPENING. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND I DO NOT HAVE ANY MORE MONEY TO HAVE A DEALER TAKE A LOOK AT IT TO SEE IF THEY KNOW WHAT IS WRONG. *JS

• 12/30/2014· ENGINE

  THERE IS AND HAS BEEN NUMEROUS COMPLAINTS ABOUT THE DODGE DURANGO 4.7 ENGINE I AM JUST ONE OFMANY WHOO HAVE BEEN EFFECTED BY THE DEFECTS AND FAAILURES OF THIS ENGINE. NOTHING WILL PROBABLY EVER BE DONE LIKE THROWN RODES THROUGH ENGJINE OVER HEATING ISSUUES. *JS

• 12/29/2008· STEERING,SUSPENSION

  POWER STEERING RACK FAILED AT 73,000 MILES. UNACCEPTABLE THAT THE STEERING WOULD FAIL WITH ONLY 73,000 MILES!! PAID $900 TO HAVE REPAIRED. THIS WAS 6 MONTHS AGO. NOW THEY ARE SAYING OUR WHEEL BEARINGS ARE FAILING AND ARE NOT COVERED UNDER THE RECALL THAT WAS PUT IN PLACE BACK IN 2004. EVEN THOUGH THE MECHANIC TOLD US THAT OUR WHEEL WOULD FALL OFF IF WE DIDN'T HAVE IT FIXED. THAT SHOULD FALL UNDER THE CATEGORY OF THE RECALL FOR THE WHEEL HUB. *TR

• 12/29/2003· SERVICE BRAKES, HYDRAULIC,TIRES

  WHILE DRIVING REAR DRIVER'S SIDE TIRE BLEW OUT AND HIT THE BRAKE LINE. AS A RESULT, THE BRAKES BECAME INOPERATIVE. *AK

• 12/29/2003· SUSPENSION

  PE 03-032/FRONT SUSPENSION/UPPER BALL JOINT FAILURE: AT ANY SPEED, CONSUMER INTERMITTENTLY HEARD A SEMI SCRAPING NOISE COMING FROM THE VEHICLE. CONSUMER'S MECHANIC WAS SCHEDULED TO GIVE THE VEHICLE A CHECK UP, BUT FELT FROM THE SYMPTOMS THAT IT WAS THE UPPER BALL JOINTS. *AK

• 12/28/2007· FUEL SYSTEM, GASOLINE

  TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT TOOK HER VEHICLE TO THE SHOP BECAUSE THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE MECHANIC NOTICED THAT FUEL WAS LEAKING ONTO THE EXHAUST, WHICH COULD RESULT IN A FIRE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. HOWEVER, THEY STATED THAT THERE WAS A RECALL FOR THE 2004-2005 MODELS. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

• 12/23/2004· SERVICE BRAKES, HYDRAULICCrash

  ON DEC 10 I WAS DRIVING WELL BELOW THE POSTED SPEED LIMIT OF 35 MPH. WITH ALL THE CHIRSTMAS TRAFFIC AND THE LIGHT RAIN FALLING I WAS BEING WHAT I THOUGHT EXTREMELY CAREFUL. THE VEHICLE IN FRONT OF ME WAS AT LEAST 5 CAR LINKS AHEAD. WHEN THAT VEHICLE APPLIED THEIR BRAKES I IMMEDIATELY APPLLIED MINE AND NOTHING HAPPENED. I TRIED TO STEER TO THE RIGHT TO GO AROUND THE VEHICLE WHICH AT THIS TIME HAD STOPPED IN FRONT OF ME AND AGAIN NOTHING HAPPENED. EVEN THOUGH THE TIRES TURNED MY 2003 DURANGO WOULD NOT FOLLOW. I SLAMMED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. SINCE I AM A WIDOW WITH 3 CHILDREN ONE OF WHICH IS HANDICAPPED I ONLY COLLECT SOCIAL SECURITY. NOW MY 2003 DURANGO IS SITTING IN MY DRIVE WAY AND I AM UNABLE TO DRIVE IT. ALSO THE BALL JOINTS I AM HAVING TROUBLE WITH PRIOR TO THE ACCIDENT JUST LIKE EVERYBODY ELSE. I THINK DODGE OWES ME TO REPAIR MY VEHICLE FROM THE ACCIDENT AND ALSO THE BALL JOINTS AT NO CHARGE. I CAN NOT BELIEVE THEY WOULD PUT UNSAFE VEHICLES ON THE ROAD. THEY SHOULD STEP UP TO BAT AND SHOW SOME TRUE CUSTOMER SERVICE. *AK

• 12/22/2007· LATCHES/LOCKS/LINKAGES

  INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TR

• 12/22/2006· SUSPENSION

  WHILE DRIVING MY 2003 DURANGO AND STARTED NOTICING SOME VIBRATION IN THE FRONT END SO I TOOK THE VEHICLE IN TO GET IT CHECKED AND IT APPEARS THE LOWER BALL JOINTS ARE BAD. THIS IS AFTER I HAD THE UPPERS REPLACED DUE TO A RECALL. I AM NOT SURE HOW LONG THESE PARTS ARE GUARANTEED TO LAST BUT I KNOW I HAVE MUCH OLDER VEHICLES THAT STILL HAVE THE ORIGINAL PARTS IN THEM. SOUNDS LIKE THEY SHOULD HAVE RECALLED MORE THAN JUST THE UPPER BALL JOINTS. I AM GOING TO HAVE THEM REPLACED BUT I THINK A FAILURE AFTER SUCH A SHORT TIME SHOULD ALSO BE INVESTIGATED FOR A POSSIBLE RECALL, PERHAPS CHECKING THE WHOLE FRONT SUSPENSION WOULD BE WISE BEFORE SOMEONE IS KILLED BECAUSE SOMETHING FALLS OFF THE CAR. *NM

• 12/20/2004· ENGINE AND ENGINE COOLING

  WHILE TRAVELING 70 MPH VEHICLE STALLED. CONSUMER WAS ABLE TO RESTART VEHICLE TEN MINUTES LATER, AND DROVE IT TO THE DEALER. MECHANIC COULD NOT BE DUPLICATE THE PROBLEM. *AK....INCIDENT DATE 09/30/2004. CONSUMER CLAIMED DODGE WAS RESPONSIBLE FOR STALLING. DALER NEVER HAD AN EXPERIENCED MECHANIC EXAMINE THE VEHICLE. *AK

• 12/19/2008· SUSPENSION,TIRES,WHEELS

  I NOTICED MY TIRES WERE NOT WEARING EVENLY AND I FELT AND HEARD A "CLUNK" NOISE EVERY TIME I BACK OUT OF MY PARKING SPOT AT WORK. THE DEALERSHIP INSPECTED AND SAID THAT THE UPPER AND LOWER BALL JOINTS OF THE RIGHT AND LEFT WHEELS OF MY 2003 DODGE DURANGO MUST BE REPLACED. I SEE THERE ARE RECALLS FOR ALL PREVIOUS YEAR DURANGOS BUT NOT THE 2003??? THE DEALERSHIP REFUSED TO PAY FOR MY REPLACEMENT. I REPLACED THE LEFT SIDE AS THEY WERE ACTUALLY BROKE, MY RIGHT SIDE STILL NEEDS TO BE REPLACED AND ARE LOOSE AND NEAR FAILURE. I REQUEST THAT DODGE REIMBURSE ME FOR THE REPAIR AS WELL AS REPLACE FOR FREE THE RIGHT SIDE. I WOULD ALSO LIKE TWO NEW TIRES AS THEY NOW NEED TO BE REPLACED DUE TO THE UNEVEN WEAR AND TEAR. *TR

• 12/19/2003· SUSPENSION,SERVICE BRAKES, HYDRAULIC

  CONSUMER COMPLAINED ABOUT FRONT END SUSPENSION PROBLEMS, INCLUDING BOTH THE UPPER AND LOWER BALL JOINTS. ALSO, FRONT BRAKES OPERATED POORLY. *AK

• 12/17/2008· ELECTRICAL SYSTEM,VISIBILITY

  I HAVE HAD TO REPLACE THE HEATER BLOWER RESISTOR ONCE A YEAR FOR THE LAST 2 YEARS IN MY 2003 DODGE DURANGO. THIS TIME THE HEATER WIRING HARNESS PIGTAIL CONNECTION WAS CORRODED AND MELTED AND BURNT, IT WAS MELTED TO THE RESISTOR MODULE. AFTER REPLACING IT NOW THE ABS LIGHT ,THE BRAKE LIGHT ARE ON, THE CLOCK WONT WORK,THE SPEEDOMETER WILL NOT WORK. THIS DURANGO ONLY HAS 31,000 MILES ON IT. THE DODGE DEALER SERVICE DEPT. SAID THEY SELL ALOT OF THESE RESISTORS. IT SOUNDS LIKE THERE NEEDS TO BE A RECALL BEFORE THERE ARE FIRES IN THIS RESISTOR OR HEATER WIRING HARNESS. I SAW LOTS OF OTHER PEOPLE WITH THE SAME PROBLEMS ON ONLINE AUTO CHAT BOARDS. PLEASE CHECK INTO THIS PROBLEM. *TR

• 12/17/2007· ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT

  MY 2003 DODGE DURANGO SXT- HAD THIS SINCE 2003 BOUGHT BRAND NEW AND I TAKE IT TO DEALERSHIP FOR OIL CHANGE, TIRE CHECK ETC . FOLLOW THE MAINTANANCE GUIDE ON WHAT SHOULD BE CHECK OUT , NOW TRUCK AT A ( STOP LIGHT ) IT WANTS TO STALL, I WAS DOING 35 ON ON THE STREET I LIVE ON AND MY TRUCK CUTS OFF NO WARNING, CUTS LIGHT AND ALL WENT OUT ON ME, AN POLICE CAR WAS INFRONT OF ME ACROSS THE ROAD FACING AT ME AND AS SOON AS THE LIGHT WENT GREEN HE PULLS ME OVER AND TELL FOR MY SAFETY YOU NEED TO CHECK YOUR POWER SUPPLY I SAID THANK YOU. THE NEXT MORNING I BRING MY TRUCK DODGE DEALER SHIP ONE OF THE GUYS SEEMS LIKE HE WAS TRYING TO RUSH MY OFF STATING THAT THEY WERE TOO BUSY , SO I BRING IT BACK THE NEXT DAY THEY CHECK IT OUT AND COULD NOT FIND NOTHING WRONG I EVEN PAID ( $85.00 ) I THINK THERE SOMETHING WRONG WITH MY ELECTRIC SYSTEM . NOW WHEN I AM ON THE ROAD IT TRIES TO STALL , AND THE RPM GO UP 3.5 AND BACK DOWN TO 0.5 WENT TO AUTO ZONE THE GUY THERE GUY GAVE ME SOME AFTER READING WHEN MY TRUCK LIGHT CAME BACK ON THE CODES WERE GENERAL EVAP SYSTEM FAILURE , AND P0441-EVAP PURGE SYSTEM PERFORMANCE ,P0068-MANIFOLD PRESSURE/THROTTLE POSITION CORRELATION ,P0123-THROTTLE POSITION SENSOR #1 HIGH , SYSTEM ,P2074-MANIFOLD PRESSURE/THROTTLE POSITION CORRELATION - HIGH FLOW/VACUUM LEAK, P0700-TRANSMISSION CONTROL SYSTEM ,P0440-GENERAL EVAP SYSTEM FAILURE , NOW EVERY TIME I DRIVE IT HAS A LOT OF HESITATION THEN POWER IN ALL DROP THEN MY BATTERY LIGHT COME ON ON THE DASH AND THE CHECK ENGINE LIGHT BY THE TIME I GET CHECK OUT NO FREE TO CHECK MY PROBLEM I WAS GOING TO REPORT TO DODGE COMPANY I NEVER HAD A PROBLEM NOW WHATEVER IT IS CAUSING ME TO LOSE POWER I WAS ON HIGH WAS 264 WITH A LOTS OR CAR AND MY TRUCK CUTS OFF I COULD NOT DO ANYTHING NO WARNING LIGHT THEN A POLICE CAR CAME BEHIND ME AND HELP ME OFF THE ROAD. SAID TO THE OFFICER THAT I GOT IT CHECK OUT AND NOW I AM STUCK OUT HERE WITH NOTHING WORKING I NEED SOME TO CHECK THIS OUT. *TR

• 12/16/2011· ENGINE AND ENGINE COOLING

  WHILE AT IDLE OR TAKING OFF SLOWLY THE TRUCK WILL STALL OUT-I HAVE FOUND IF I RUN MY A/C EVEN WHEN ITS COLD OUT SIDE IT DOES BETTER-BUT SOMETHING IS WRONG---EVEN WHEN DRIVING AT HIGHWAY SPEEDS RPMS GO UP AND DOWN--EVEN WHEN CRUISE IS ON GAS MILEAGE VERY BAD---FEELS LIKE SOMETHING HOLDING TRUCK BACK---NOT SMOOTH ENGINE DRIVING. NO CHECK ENGINE LIGHT--NO CODES. *TR

• 12/15/2005· WHEELS

  THE CENTER WHEEL CAPS COME OFF WHILE DRIVING. THE CAPS DO NOT FIT TIGHT ON THE WHEELS. I CAN REMOVE THE CAPS EASILY ONLY USING MY FINGERS.

• 12/14/2005· ELECTRICAL SYSTEM

  DURING NORMAL DRIVING WHEN COMING TO STOPS IN MY 2003 DODGE DURANGO SLT, THE VEHICLES ELECTRICAL SYSTEM WILL FLASH AND THE VEHICLE WILL STALL. I TOOK DURANGO TO DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG WITH IT ON SEVERAL OCCASIONS. THIS PROBLEM STILL CONTINUES AND COULD LEAD TO SERIOUS TRAFFIC ACCIDENTS. *NM

• 12/14/2004· SUSPENSION

  I HAVE HAD MY 2003 DURANGO BACK TO THE DEALER 5 TIMES FOR A RUBBING/GRINDING NOISE IN THE RIGHT FRONT END. I HAD READ THE REPORTS OF THE FAILURES AND SYMPTONS OF THE BALL JOINTS.*AK ALL 5 TIMES THE DEALER HAS NOT RE-PLACED THE BALL JOINTS, THE NOISE STILL EXSISTS, I EVEN TOOK ONE OF THE SERVICE GUYS OUT IN THE TRUCK, AND HE HEARD THE NOISE. HE EVEN COMMENTED, THAT HIS 2003 DAKOTA, HAD THE SAME NOISE, AND THAT HE HAD TO REPLACE HIS FRONT BALL JOINT. THEY KNOW WHAT THE PROBLEM IS, YET THEY REFUSE TO FIX IT.

• 12/14/2004· VISIBILITY

  DEALERSHIP IS UNABLE TO PERFORM THE WINDSHIELD WIPER RECALL REPAIRS WITHIN A REASONABLE TIME BECAUSE THE RECALLED REPLACEMENT PART HAS BEEN ON A NATIONAL BACK ORDER. THIS HAS BEEN GOING ON FOR 5 MONTHS. *AK

• 12/13/2019· SUSPENSION

  TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT HEARD A POPPING SOUND AND FELT IT THROUGH THE DRIVESHAFT. IN ADDITION, THE TWO FRONT TIRES WERE WORN ON THE INSIDE TREAD. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO LAKE CITY CHRYSLER DODGE JEEP RAM (4325 W US HWY 90, LAKE CITY, FL 32055, (386) 755-3444) TO VERIFY THE DIAGNOSIS. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 164,297.

• 12/13/2005· ENGINE AND ENGINE COOLING

  I HAVE A 2003 DURANGO, FOR THE PAST SEVERAL WEEKS, THE TRUCK WILL NOT START IN THE MORNING, YOU ARE FORCED TO HOLD YOU FOOT ON THE GAS UNTIL THE TRUCK IS WARMED UP. WHEN DRIVING, WHEN YOU COME TO A STOP THE IDLE OF THE TRUCK DROPS SO LOW, FEELS LIKE THE TRUCK IS GOING TO STALL, THEN IT CAUGHT ITSELF AT THE LAST MOMENT. TRUCK HAS BEEN BACK TO THE DEALER NO LESS THEN 9 TIMES FOR THIS PROBLEM. THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE TRUCK JUST WENT OUT OF WARRANTY, SO I SURE NEXT TIME I BRING IT BACK, THEY WILL FIND WHAT THE PROBLEM IS. I WILL NEVER PURCHASE ANOTHER DODGE AGAIN! *NM

• 12/13/2004· SUSPENSION,SEAT BELTSCrash

  DODGE DURANGO 2003 BROUGHT OCTOBER 2003. ON OCTOBER 21, 2004 WHILE ON MY WAY TO WORK (A LOCAL HIGH SCHOOL), A WOMAN FELL ASLEEP AND HIT THE DURANGO FROM BEHIND ON THE PASSENGER SIDE. THE VEHICLE CROSSED THE ONCOMING LANE OF A TWO-LANE MINOR HIGHWAY (RTE 187) AND WENT INTO THE FRONT YARD OF A HOME AND HIT A TREE. SPEED LIMIT IS 35. THE FRONT PASSENGER NOSE OF THE DURANGO IMPACTED WITH THE TREE. THE DAMAGE TO THE VEHICLE WAS DEEMED TOTALED BY THE OTHER DRIVER'S INSURANCE COMPANY (STATE FARM). THE ITEM WE WISH TO DRAW TO YOUR ATTENTION IS THAT THE DAMAGE TO THE CAR INVOLVED THE SUSPENSION ROD, WHICH CAME OFF AND UP THROUGH THE FRONT PASSENGER SEAT OF THE CARAND THROUGH THE ROOF. HAD ANYONE BEEN SITTING THERE THEY WOULD HAVE MOST CERTAINLY BEEN SKEWERED. THANKFULLY, I HAD JUST DROPPED MY CHILDREN OFF . MY 16 YEAR OLD NORMALLY SITS UP FRONT. ONE SHOULD NOTE THAT THE FRONT TIRE CAME OFF THE VEHICLE COMPLETELY AS WELL. THE SHOULDER PART OF THE SEATBELT DID NOT LOCK AND MY UPPER BODY WAS ALLOWED TO BANG AROUND. I SPENT 4 DAYS IN THE HOSPITAL AND WAS OUT OF WORK FOR 5 WEEKS. I AM STILL ONLY ON LIGHT DUTY DUE TO THE CONDITION OF MY KNEE AND THE POST CONCUSSION SYNDROME I AM HAVING. THE WAY THE DURANGO CAME APART SEEMED UNUSUAL, ESPECIALLY THE ROD THROUGHT THE FLOOR AND SEAT. WE WANTED YOU TO BE AWARE. WE HAVE PICTURES OF THE VEHICLE AFTER THE ACCIDENT.*AK

• 12/13/2004· SUSPENSION

  THIS WILL BE THE THIRD TIME I TAKE MY 2003 DODGE DURANGO FOR FRONT END NOISE AND PROBLEMS. THE DEALER SAYS THEY COULDN'T DUPLICATE THE NOISE, BUT MY FAMILY KNOWS IT'S THERE WHEN WE DRIVE AND MAKE TURNS. WHY DO WE HAVE TO WAIT FOR AN ACCIDENT. PLEASE HELP ME FIX THIS PROBLEM. ALSO 2ND TME FOR CHECK ENGINE LIGHT, WITH IN TWO MONTHS. THANK YOU

• 12/11/2007· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE HEADLIGHTS FLASHED ON AND OFF INTERMITTENTLY AND THE INTERIOR LIGHTS FLICKERED ON AND OFF IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THE SENSOR TIMER MODULE MALFUNCTIONED. NO REPAIRS WERE MADE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE FAILURE MILEAGE WAS 67,780 AND CURRENT MILEAGE WAS 67,802.

• 12/11/2004· SUSPENSION

  THE REASON I AM FILING A COMPLAINT IS BECAUSE THE NHTSA HAS NOT UPDATED THEIR WEBSITE ACCORDING BASED ON A VOLUNTARY RECALL BY DODGE. THERE WAS IN ARTICLE ON MSN.COM TODAY THAT DESCRIBED A RECALL OF CERTAIN DODGE DURANGO AND DAKOTA MODELS BECAUSE OF A PROBLEM WITH THE FRONT/UPPER BALL JOINT. THE NHTSA WEBSITE LISTS 4 RELATED DEFECT INVESTIGATIONS OF THIS SAME PROBLEM, HOWEVER ALL INVESTIGATIONS WERE OPENED AND CLOSED IN 2003 AND THERE IS NO MENTION OF THE LATEST ACTIONS BY DODGE. THIS WEBSITE SHOULD BE UPDATED SO PEOPLE WANTED TO FIND OUT MORE INFORMATION AND SPECIFIC MODELS OF RECALLS CAN FIND THAT INFORMATION.*JB

• 12/10/2020· POWER TRAIN

  TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2003 DODGE DURANGO. THE CONTACT STATE THAT WHILE HIS MOTHER WAS DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED TO FIRST GEAR WITHOUT WARNING TEMPORARILY AND THEN RETURNED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 867-5907) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

• 12/10/2004· SUSPENSION,WHEELS

  WHEN DRIVING MY 2003 DURANGO AT TIMES IT FEELS LIKE THE FRONT WHEELS ARE LOCKING UP AND THE TRUCK BEGINS SHAKING BADLY. I HAVE HAD IT IN THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. I ALSO HAVE BEEN HEARING STRANGE NOISE FROM THE FRONT RIGHT RIGHT TIRE WELL. ALSO, MY GLOVEBOX STARTED HANGING DOWN AND WHEN I ASKED THE DEALERSHIP TO FIX IT THEY CHARGED ME AND TOLD ME THAT THE WARRANTY WOULD NOT COVER IT. WE DON'T USE THE GLOVE BOX, SO THE PROBLEM WAS NOT CAUSED BY MISUSE. AT 20,000 MILES THE WARRANTY SHOULD HAVE COVERED THE PROBLEM BECAUSE IT IS OBVIOUSLY A DEFECTIVE PART.*AK

• 12/10/2004· SUSPENSION,UNKNOWN OR OTHER

  OCCASIONAL DRIVING OF VEHICLE TRANSPORTING A TODDLER AND AN INFANT.*AK

• 12/10/2004· SUSPENSION

  I OWN A 2003 DODGE DURANGO. I BROUGHT THE VEHICLE IN FOR AN OIL CHANGE AT 41000 MILES. I WAS TOLD I HAD TO REPLACE MY DRIVER SIDE UPPER CONTROL ARM IMMEDIATELY BECAUSE IT WAS GOING TO FALL OFF. I HEARD NO SOUNDS FROM THE FRONT END PRIOR TO THIS EVENT THAT WOULD HAVE LEAD ME TO SUSPECT SOMETHING WAS WRONG. I TRAVEL ON THE HIGHWAY ALMOST DAILY WITH THIS VEHICLE AND WAS VERY FRIGHTENED BEING TOLD MY FRONT TIRE WAS GOING TO FALL OFF. IT COST OVER $500 TO FIX THIS. I DO NOT HAVE THE OLD PARTS. *AK

• 12/10/2004· TIRES,WHEELS

  THE FRONT TIRE ON MY DODGE DURANGO IS MESSED UP. IT GETS STUCK SOMETIMES WHEN I'M TRYING TO TURN. THE SHOP THAT I TOOK IT TO SAID THAT THE BALL JOINT IN THE FRONT TIRE IS BAD. THEY TOLD ME THAT THEY HAVE HEARD OF A LOT OF DURANGOS THAT WERE HAVING THE SAME PROBLEMS. THEY ALSO SAID THAT MY TIRES ARE BEING WORN DOWN BECAUSE OF THE TURN OF THE WHEEL. I HAD TO BUY A WHOLE NEW SET OF TIRES ALSO. IT WAS VERY EXPENSIVE FOR ALL THE THINGS I HAD TO HAVE DONE. I SAW A WEBSITE ABOUT IT SO I DECIDED TO REPORT MINE. SOMETHING NEEDS TO BE DONE BEFORE SOMEBODY GETS KILLED. PLEASE RECALL THESE VEHICLES SO THE WORLD WON'T LOSE ANY OF IT'S PRECIOUS LIFE. MY KIDS LIVES ARE VERY IMPORTANT TO ME, AND I DON'T WANT TO LOSE THEM BECAUSE OF A FAULTY PART IN MY CAR. PLEASE CONSIDER THE FACTS ABOUT TAKING HUGE RISKS BY NOT GETTING ALL THESE DURANGOS FIXED.*AK

• 12/10/2004· SUSPENSION

  1. 2003 DODGE DURANGO STARTED POPPING IN FRONT END WHEN MAKING SHARP TURN. ALSO HAD PROBLEM WITH REAR SQUEEKING AND VEHICLE WAS GOING INTO LOWER GEAR WHILE TRAVELING DOWN THE ROAD WHEN IT SHOULDN'T. ALSO WAS IDLING LOW.*AK 3. BOTH BALL JOINTS WORN OUT AT 20,626 MILES. LUBED BUSHINGS AND SPRING PADS IN REAR. COULDN'T DETERMINE WHAT WAS CAUSING THE VEHICLE TO GO INTO A PASSING GEAR AND WAS TOLD TO JUST PUSH ON THE GAS AND HOPE THE ENGINE WOULD BLOW UP.

• 12/10/2004· SUSPENSION

  WHEN TURNING THERE IS SQUEAKING NOISE IN THE FRONT END. THE NOISE IS WORSE WHEN THE BRAKES ARE APPLIED. SOMETIMES THE NOISE CAN BE HEARD WHILE DRIVING. THE DEALERSHIP SERVICED THE VEHICLE 4 TIMES, BUT WAS UNABLE TO DUPLICATE THE PROBLEM, SO THEY AREN'T ABLE TO IDENTIFY THE CAUSE. *AK

• 12/08/2004· AIR BAGSCrash

  I BOUGHT A 2003 DURANGO FOR MY DAUGHTER IN APRIL, 2004 FROM HERTZ CAR SALES. LAST SATURDAY MORNING SHE WAS DRIVING HOME WITH TWO OTHER PASSENGERS IN THE CAR AND SHE HIT A LIGHT POLE. I WOULD GUESS THAT THEY HIT AT ABOUT 35 MPH. THE IMPACT STOPPED THE CAR PRETTY SUDDENLY. SHE WAS WEARING HER SEAT BELT, BUT THE OTHER TWO WEREN'T. THE AIRBAGS NEVER WENT OFF. THE PERSON IN THE PASSENGER SIDE ALMOST BROKE THRU THE WINDSHIELD. HE HAD A CONCUSSION, NEEDED STITCHES AND BROKE HIS HIP ON THE DASH. I EXPECT THAT TO BE THE GREATEST LIABILITY. THE BUMPER IS BENT WAY BACK. THE REPAIR IS IN EXCESS OF $10K, BUT MY DAUGHTER IS AFRAID THE AIRBAGS DON'T EVEN WORK. WHAT CAN WE DO? *JB

• 12/07/2011· SUSPENSION

  TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE EXITING FROM A PARKING SPACE, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE . THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FRONT BALL JOINT WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.

• 12/07/2010· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT HEADLIGHTS WERE TOO LOW TO PROPERLY SEE THE ROADWAY WHEN DRIVING AT NIGHT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS ADVISED THAT THE CENTRAL TIMER MODULE ON THE VEHICLE WAS FAILING AND WAS ALSO UNDER RECALL. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH).THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 155,632.

• 12/07/2005· LATCHES/LOCKS/LINKAGES

  INTERMITTENT PROBLEMS WITH THE DOOR LOCKS -- LOCK/UNLOCK ON THEIR OWN. IT OCCURS WHILE I AM DRIVING THE VEHICLE (AT ANY SPEED) AND ALSO OCCURS WHEN THE CAR IS PARKED IN THE DRIVEWAY (KEY IS NOT IN THE IGNITION). I HAVE BEEN UNABLE TO PIN POINT EXACTLY WHAT EVENTS TRIGGER THIS TO OCCUR. THE DEALER HAD IT FOR 8 DAYS AND WAS UNABLE TO REPRODUCE THE PROBLEM AND RETURNED THE VEHICLE TO ME WITHOUT ANY RESOLUTION. *NM

• 12/05/2005· SUSPENSION

  RECENTLY TOOK MY DODGE DURANGO 2003 2WD TO A MECHANIC WHO SAYS I NEED AN NEW FRONT BALL JOINTS AND CONTROL ARM. *JB

• 12/04/2020· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED BACK TO THE RESIDENCE. THE LOCAL DEALER ST. LOUIS AUTO SALES LOCATED AT 2727 DELMAR BLVD, ST. LOUIS, MO 63103, WAS CONTACTED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 226,000.

• 12/02/2015· SUSPENSION

  TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE REPLACEMENT AND FRONT END ALIGNMENT. THE MECHANIC STATED THAT THE FRONT PASSENGERS SIDE HUB WAS LOOSE AND NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE ALIGNED. THE MECHANIC ALSO STATED THAT THE BALL JOINT ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 08E064000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,700.

• 12/02/2004· SERVICE BRAKES, HYDRAULIC

  WHEN BRAKING BRAKE PEDAL PULSATED. VEHICLE WAS TAKING TO THE DEALE, AND DEALER REPLACED BOTH FRONT ROTORS. CONSUMER WAS CONCERNED THAT BOTH ROTORS WORE OUT PREMATURELY AT 16,000 MILES.*AK

• 11/25/2004· ENGINE AND ENGINE COOLING

  I PURCHASED A USED 2003 DODGE DURANGO IN MARCH 2004 WITH 21,448 MILES FROM ENTERPRISE RENT A CAR. ON 9/24/04 I TOOK THE VEHICLE TO SHEEHY DODGE IN UPPER MARLBORO, MD FOR A CHECK ENGINE LIGHT PROBLEM. THE CODE WAS P0440, WHICH IS FOR A GENERAL EVAPORATION SYSTEM FAILURE AND THEY REPLACED THE PURGE SOLENOID. ON 9/30/04 I TOOK THE VEHICLE BACK TO SHEEHY, AS THE CHECK ENGINE LIGHT CAME BACK ON. SHEEHY'S ADVISOR CONTACTED ME LATER THAT DAY AND SAID THE LIGHT WAS NOT ON AND THERE WERE NO TROUBLE CODES DISPLAYED, (THE LIGHT WAS ON WHEN I ARRIVED AT SHEEHY THAT MORNING). I WAS TOLD IF THE LIGHT CAME BACK ON TO BRING IT STRAIGHT BACK, WHICH I DID AGAIN ON 10/6/04. THIS TIME THE SAME CODE CAME UP AS THE FIRST VISIT, P0440 AND THEY REPLACED THE L.D.P. LEAK DATEC PUMP. THEN AGAIN ON 11/8/04 THE LIGHT CAME BACK ON AGAIN AND I TOOK IT BACK TO SHEEHY. THIS TIME THE CODE WAS ALSO FOR AN EVAPORATION LEAK AND THEY REPLACED THE GAS CAP. ON 11/23/04 THE CHECK ENGINE LIGHT CAME ON AGAIN. I HAVE ANOTHER APPOINTMENT SCHEDULED WITH SHEEHY ON FRIDAY, 11/26/04 TO FIND OUT WHAT THE PROBLEM IS AGAIN. DURING THIS PERIOD, I HAVE DRIVEN APPROXIMATELY 500 MILES, AS MY COMMUTE TO WORK IS ONLY 2 MILES. I AM AT MY WITS END RIGHT NOW, AS THIS WILL BE MY 5TH TIME IN TWO MONTHS THAT THIS CHECK ENGINE LIGHT HAS COME ON. I WOULD LIKE TO KNOW HOW MANY OTHER 2003 DODGE DURANGO'S ARE EXPERIENCING THIS SAME PROBLEM AND HOW MANY MORE TIMES I CAN BE EXPECTED TO HAVE TO RETURN TO DODGE SERVICE FACILITIES BEFORE THIS PROBLEM WILL BE PERMANENTLY CORRECTED.*AK

• 11/24/2009· SUSPENSION

  TL* THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH HE STRUCK A POTHOLE . SHORTLY AFTERWARDS HE HEARD A PECULIAR NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FRONT UPPER BALL JOINTS FAILED. THE FOUR TIRES WERE REPLACED ON THE VEHICLE. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 04596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 69,000. THE CURRENT MILEAGE WAS 74,000.

• 11/23/2011· SUSPENSION

  TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 55 MPH THERE WAS A CLANKING NOISE IN THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE FAILURE AND NOTICED THE BALL JOINTS WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THERE WAS A FAILURE BUT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V596000, SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 160,000.

• 11/23/2004· STEERING

  DURANGO BALL JOINT FAILURE TWICE. REPLACED BALL JOINT, STEERING RACK WITH TIE ROD END. *BF *TC

• 11/20/2019· EXTERIOR LIGHTING

  I WAS DRIVING ALONG WHEN ALL LIGHTS INSIDE AND OUT STARTED TO FLASH ON AND OFF AT A VERY FAST RAT. THE CAR CONTINUED TO DRIVE OK. EVER SINCE THESE LIGHTS CONTINUE TO FLASH. I HAVE TALKED TO A FEW MECHANICS AND HAVE HAD DIFFERENT IDEAS. I CAN'T INVEST A FEW HUNDRED DOLLARS ON MAYBE S. PLEASE HELP. MILLAGE IS 126000

• 11/19/2014· ELECTRICAL SYSTEM,VISIBILITY

  THE BLOWER ONLY WORKS ON THE "HIGH' SETTING. *TR

• 11/19/2014· ELECTRICAL SYSTEM

  SMELLS LIKE SOMETHING BURNING OR GOT HOT AND KNOW THE HIGH SPEED FOR HEATER FAN DOES NOT WORK THE HARNESS WAS REPLACED ONE YEAR AGO FOR SAME REASON THE FIRST TIME IT HAPPEN MY WIFE BURNED HER FOOT ON THE HARNESS. *TR

• 11/19/2008· SUSPENSION

  TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE FRONT DRIVER'S SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD AND REPLACED THE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT UPPER BALL JOINT FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION,FRONT,CONTROL ARM,UPPER BALL JOINT), ALTHOUGH THE FAILURES WERE IDENTICAL. HE WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 12/15/08.*LJ UPDATED 12/15/08. *JB

• 11/18/2016· ELECTRICAL SYSTEM

  CHIEF COMPLAINT: PURCHASED VEHICLE USED WITH APPROX. 30,000 MILES ON IT. HAVE BEEN EXPERIENCING ENGINE/ELECTRICAL ISSUES WHICH REQUIRE ME TO CHANGE SPARK PLUGS AND ENGINE COILS ABOUT EVERY 50,000 MILES. I HAVE DONE THIS THREE TIME IN THE LAST SIX YEARS COSTING ME ABOUT 900+ EACH VISIT. I HAVE TAKEN IT TO SEVERAL DIFFERENT MECHANICS FOR OPINIONS. I RECENTLY STARTED GETTING MISFIRING AGAIN. REPAIRED AGAIN ONE AT A TIME AS WELL AS SOME SPONTANEOUS OCCURRENCES THAT WERE VERY FRIGHTENING. FOR EXAMPLE: WIND SHIELD WIPERS GOING CRAZY, LIGHTS BLINKING, DOORS LOCKING AND UNLOCKING, WINDOWS ROLLING THEM SELVES DOWN AT NIGHT, HORN BLARING WHEN TURNING ON HEAD LIGHTS, AND THE BEST ONE RANDOM SMALL ACCELERATION WHILE DRIVING. I HAVE BEEN TOLD I HAVE A FAULTY TIPM. THE DEALERSHIP WILL NOT TAKE ANY RESPONSIBILITY FOR THIS VEHICLE DUE TO IT BEING ON YEAR OUT OF THE DOCUMENTED RECALL YEAR. THIS IS VERY DANGEROUS. SOMETHING SHOULD BE MADE RIGHT.

• 11/17/2004· STRUCTURE

  THE VEHICLE JERKED AND VIBRATED WHILE DRIVING IT. THIS OCCURRED WHEN IN STOP AND GO TRAFFIC. THE VEHICLE HAS BEEN TESTED AND DRIVEN BY THE DEALER AND THE MANUFACTURER WHO STATED IT WAS NORMAL. *JB *TC