2003 Chevrolet Impala

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2012· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ANTI-THEFT SYSTEM WOULD ACTIVATE AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY 10 MINUTES BEFORE HE VEHICLE COULD BE STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE CURRENT MILEAGE WAS APPROXIMATELY 133,000.

• 12/30/2008· ELECTRICAL SYSTEM

  I HAVE A 2003 CHEVROLET IMPALA. I HAVE HAD IT FOR A COUPLE OF YEARS AND WITHIN A FEW MONTH OF GETTING IT MY DOOR LOCK FUSE STARTED BLOWING. AFTER A COUPLE OF MONTHS OF REPLACING THE FUSE EVERY OTHER DAY MY SECURITY LIGHT STARTED COMING ON WHILE I WAS DRIVING. DURING THE PAST YEAR WHEN I DRIVE THE CAR SOMETIMES IT DOES GOOD OTHER TIMES MY HEADLIGHTS FLICKER ON AND OFF AND GO COMPLETELY OUT WHICH HAS ALMOST CAUSED ME TO HAVE SEVERAL ACCIDENTS, MY RADIO TURNS OFF ON ITS OWN. THERE ARE A COUPLE OF FUSES THAT BLOW THAT CAUSES MY CAR NOT TO START AT ALL, MY INTERIOR LIGHTS FLASH ON AND OFF. MY CAR HAS A MIND OF ITS OWN. *TR

• 12/30/2006· EXTERIOR LIGHTING

  FREQUENTLY AT NIGHT, WHEN SWITCHING FROM LOW BEAM TO HIGH BEAM ALL THE HEADLIGHTS GO OUT.....FOUND BY FLICKERING BACK TO LOW BEAM THEY WILL COME BACK ON. SOMETIMES THEY GO OUT W/O SWITCHING TO HIGH BEAM. SEEMS TO BE A SERIOUS SAFETY RISK! *NM

• 12/30/2006· SUSPENSION,SERVICE BRAKES, HYDRAULIC

  OUR 2003 IMPALA LS @ 50K MILES HAD A VIBRATION WHEN THE BRAKES WERE APPLIED THAT GREATLY INCREASED WITH HARDER BRAKING AND ALSO A STEADY VIBRATION FROM THE FRONT END THAT INCREASED AS SPEED INCREASED. MY RETIRED FATHER IN LAW BROUGHT THE CAR TO THE DEALER WHERE WE PURCHASED THE CAR, BRIAN HARRIS CHEVROLET IN BATON ROUGE, LA AND HE FELT THAT HE WAS TREATED POORLY BY THE SERVICE DEPT. WE THEN TOOK THE CAR TO ALL STAR CHEVROLET WHERE WE WERE TREATED PROFESSIONALLY. THEY DIAGNOSED THE PROBLEMS, FRONT WHEEL BEARINGS AND WARPED ROTORS, BUT SAID THAT THEY COULD NOT REPAIR IT UNDER WARRANTY UNTIL IT WAS APPROVED BY THE WARRANTY CARRIER, WHICH COULD TAKE SEVERAL DAYS. THEY SAID THAT RENTAL CAR REIMBURSEMENT WOULD BE MADE IF WARRANTY REPAIR WAS APPROVED. WE PAID A DIAGNOSTIC FEE AND PICKED UP OUR CAR AND THEN TOOK IT TO OUR LOCAL INDEPENDENT REPAIR SHOP THAT WE HAVE DEALT WITH FOR YEARS AND PAID FOR THE REPAIR OURSELVES. THEY RESURFACED THE BRAKE ROTOR AND REPLACED THE LEFT FRONT HUB ASSEMBLY. NOW @ 80K MILES WE ARE EXPERIENCING THE SAME WARPED ROTOR PROBLEMS AGAIN. *NM

• 12/30/2005· SERVICE BRAKES, HYDRAULIC

  AT APP. 32,000 MILES I HAD MY BRAKES CHECKED AND NEEDED TO REPLACE 2 ROTORS. THE VEHICLE IS A 2003 IMPALA, NOT DRIVEN IN HEAVY TRAFFIC, THE TERRAIN IS FLAT, MILD WINTERS WITH LITTLE ROAD SALT EXPOSURE. OLD PARTS NOT AVAILABLE. *NM

• 12/30/2005· EXTERIOR LIGHTING

  DT: THE CONTACT STATED HEADLIGHTS STOPPED WORKING WHEN THE HIGH BEAM WAS ENGAGED. THE FIRST TIME, THE HEADLIGHTS WENT OUT AND WOULD NOT COME BACK ON. HE DROVE THE VEHICLE HOME WITH THE EMERGENCY FLASHING LIGHTS ENGAGED. THE SECOND TIME, THE HEADLIGHTS WENT OUT, BUT CAME BACK ON AFTER THE DIMMER SWITCH WAS PRESSED. HE TOOK THE VEHICLE TO A DEALER. THE DEALER REPLACED THE DIMMER SWITCH. THERE HAVE BEEN NO FURTHER PROBLEMS WITH THE HEADLIGHTS. *AK UPDATED 3/3/2006 - *NM

• 12/29/2006· LATCHES/LOCKS/LINKAGES

  TL* - ON DECEMBER 25, 2006, THE CONTACT WAS DRIVING 35 MPH WHEN HER CHILD GOT OUT OF THE CHILD SAFETY SEAT AND OPENED THE PASSENGER DOOR. THE CONTACT IMMEDIATELY PULLED OVER AND SECURED HER CHILD. THE CONTACT STATED THAT THIS WAS THE FIRST AND ONLY TIME THAT THIS HAS HAPPENED. THE CONTACT HAS SINCE CALLED THOROBRED CHEVROLET FROM WHOM SHE PURCHASED THE CAR TO FIND OUT WHY THE CAR DID NOT HAVE CHILD PROOF SAFETY LOCKS. THE DEALER TRIED TO SELL HER A NEW CAR INSTEAD OF PROVIDING HER WITH INFORMATION ON HOW SHE COULD GET SOME CHILD PROOF SAFETY LOCKS FOR THIS CAR. THE CONTACT STATED THAT THIS WAS THE ONLY DEALERSHIP THAT SHE HAS CONTACTED CONCERNING THE CHILD PROOF LOCKS . THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE, AND SHE WOULD LIKE THE CHILD PROOF SAFETY LOCKS ADDED TO THE CAR AT NO COST, OR TO BE PROVIDED WITH A CAR THAT DID HAVE CHILD PROOF LOCKS. *AK UPDATED 02/09/07. *JB

• 12/28/2015· FUEL SYSTEM, DIESEL

  TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE ENGINE AND SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

• 12/28/2015· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD START TO SHAKE WITH A KNOCKING NOISE THEN IT STALLED WITHOUT WARNING. IN ADDITION, THE TRANSMISSION LEAK FLUID AND FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

• 12/28/2010· ELECTRICAL SYSTEM

  I HAVE 2003 CHEVY IMPALA AND I HAVING PROBLEMS WITH THE PASSLOCK THEFT SYSTEM THAT GM PUTS IN THE CAR. I ONLY HAD THE CAR YEAR AND HALF, I HAVEN'T HAD ANY PROBLEM UP TO AUG 28 2010. NOW ONCE EVERY 3 MONTHS IT WONT START. THE CAR FOR NO REASON WILL NOT START. WHEN IT DOES START IT STALL OUT THEN AFTER OTHER TRY IT START AND THE SECURITY LIGHT STAYS ON FOR 4 TO 7DAYS. I HAVEN'T FIXED IT YET READING LOT ABOUT THE CHEVY DEALERS HAVEN'T FIX THE PROBLEM. *TR

• 12/28/2007· EXTERIOR LIGHTING

  HEADLIGHTS WENT OUT DURING VEHICLE OPERATION AND WOULD NOT TURN BACK ON. HEADLIGHTS CAME BACK ON NEXT TIME THE VEHICLE WAS OPERATED, BUT WENT OUT AGAIN DURING OPERATION A FEW NIGHTS LATER. *TR

• 12/27/2013· STEERING,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,SERVICE BRAKES

  THE SERVICE TRACTION CONTROL LIGHT IS ON THE DASH PANEL AND MY CAR STARTED TO SHAKE AND PULL TO ONE SIDE WHEN THE BRAKES WERE APPLIED. THE PROBLEM QUICKLY GREW INTO THE CAT CONSTANTLY PULLS TO ONE SIDE AND THE STEERING FEELS SLOPPY AND LOOSE IF THAT MAKES SENSE. THE TRACTION CONTROL DOESN'T WORK BUT WILL RANDOMLY KICK IN WHILE DRIVING AND THE CAR INSTANTLY FEELS AS IF THE BRAKES ARE BEING APPLIED AND GRINDER BUT THE WORSE PART IS HOW THE PULLING TO ONE SIDE BECOMES A QUICK GRAB AND JERK TO ONE SIDE AND HAS NEARLY CAUSED ME SEVERAL ACCIDENTS AND I CANNOT RELAX AND DRIVE. I AM ALWAYS TENSE AND READY TO FIGHT TO KEEP MY CAR GOING STRAIGHT AND NOW WITH THE BAD MICHIGAN WINTER ITS IMPOSSIBLE TO DRIVE ON SOME DAYS. I'VE BEEN TOLD THAT I NEED A NEW TRACTION CONTROL PUMP WHICH IS GOING TO COST AROUND $2500 AND UP DEPENDING ON WHAT THEY FIND BUT WILL AUTOMATICALLY START AT $2500. THAT COST IS RIDICULOUS AND I HAVE TALKED TO PROB APPROX A HUNDRED PEOPLE WHO EITHER HAD THE SAME PROBLEM OR KNEW OF SOMEONE WHO DOES, OVER THE PAST FEW YEARS. MY CAR IS NOW PARKED AND I HAVE TO BEG FOR RIDES TO WORK BECAUSE ITS WINTER AND I CANNOT PUT MYSELF AND OTHERS IN DANGER WITH THIS ISSUE. I HAVE TO WORK AND TRANSPORT KIDS TO DIFFERENT EVENTS AND FEEL THAT THIS PART HAS TO BE DEFECTIVE FROM THE START IF THERE'S THAT MANY PEOPLE WITH THIS SAME ISSUE. AND ALL OF THE SAME EXACT COMPLAINTS FOUND ONLINE. PLEASE I'M BEGGING YOU TO CHECK INTO THIS ISSUE TO SEE IF A RECALL IS NECESSARY. THANK YOU SO MUCH. *TR

• 12/27/2007· STEERING,SERVICE BRAKES, HYDRAULIC

  THE INTERMEDIATE STEERING SHAFT IN MY 2003 CHEVROLET IMPALA HAD TO BE REPLACED AT 25,000 MILES. NOW AT 45,000 MILES THE STEERING SHAFT NEEDS TO BE REPLACED AGAIN ALSO, BOTH REAR BRAKE ROTORS WERE REPLACED AT 25,000 AND NEED TO BE REPLACED AGAIN AT 45,000 MILES. *TR

• 12/27/2007· STRUCTURE

  I PURCHASED A 2003 CHEVROLET TAHOE LT AND THE BACK GLASS HINGE HAS CAME UNGLUED FROM THE GLASS AND FALLEN ON ONE SIDE. I HAVE BEEN TOLD BY FOUR GLASS COMPANY'S THAT THEY HAVE HAD TO REPLACE MANY OF 2003 TAHOES AND SURBURBANS WITH THE SAME PROBLEM WITH THE BACK GLASS AND THAT IT IS A DEFECT. I CALLED THE CHEVROLET COMPANY AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OVER 100,000 MILES BUT ITS THERE PROBLEM THEY ARE THE ONES THAT GLUED THE HINGES TO THE GLASS AND WHY SHOULD I HAVE TO PAY 900.00 DOLLARS TO REPLACE THE GLASS ESPECIALLY WHEN I DON'T HAVE IT. PLEASE DO SOMETHING ABOUT THIS PROBLEM I KNOW THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. PLEASE MAKE THE CHEVROLET COMPANY FIX THIS PROBLEM. IT HAS CAUSED THE BACK GLASS TO STICK UP OVER THE BACK ABOUT A INCH AND YOU CAN NOT EVEN OPEN IT BECAUSE THE HINGE ON THE GLASS HAS COME COMPLETELY UNGLUED IT FALLS DOWN WHEN YOU OPEN IT AND IS VERY VERY HARD TO CLOSE ONCE YOU OPEN IT. BECAUSE YOU HAVE TO PICK UP ON THE GLASS AND TRY TO CLOSE IT AT THE SAME TIME BELIEVE ME MY FINGERS HAS GOTTEN SMASHED MANY TIMES SO I STOPPED EVEN OPENING IT. BUT BEFORE THIS HAPPENED I REALLY USED IT ALOT TO PUT STUFF IN THE BACK WHEN THE 3RD ROW SEAT WAS BEING USED IF YOU OPENED THE WHOLE DOOR THEN YOUR STUFF FALLS OUT BECAUSE THERE'S NOT MUCH ROOM TO PUT YOUR STUFF BACK THERE. *TR

• 12/27/2005· VISIBILITY

  DT: THE CONTACT STATED A SCREW IN THE PASSENGER'S SIDE WINDSHIELD WIPER WAS LOOSE. THIS PROBLEM SHOULD ONLY APPEAR IN FREEZING CONDITIONS. HOWEVER IT HAPPENED WHEN IT WAS RAINING. THIS CAUSED THE PASSENGER'S SIDE WIPER WAS NOT TO WORK PROPERLY. THERE WAS A REDUCTION IN VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES. EACH TIME THEY TIGHTEN THE SCREW LOCATED AT THE BASE OF THE WIPER. THERE HAS BEEN NO PERMANENT SOLUTION. *AK UPDATED 1/25/2006. *NM

• 12/25/2016· ELECTRICAL SYSTEM

  THE FUEL GAUGE IS NOT WORKING PROPERLY. I RAN OUT OF FUEL WHILE TRAVELING ON THE ILLINOIS HIGHWAY 106. LUCKILY NO OTHER VEHICLE WAS NEAR ME AT THE TIME, AS I LOST ALL POWER CONTROLS ON THE VEHICLE AT THAT TIME. THE FUEL GAUGE STARTED FLUCTUATING BETWEEN FULL AND EMPTY AND I HAD NO IDEA HOW MUCH FUEL I HAD LEFT, HOPING TO REACH WHITE HALL, IL TO FILL-UP THE GAS TANK.

• 12/23/2014· ELECTRICAL SYSTEM

  2003 CHEVROLET IMPALA RECURRING PROBLEMS WITH THE IGNITION OVER THE LAST FIVE YEARS. *MW THE CONSUMER STATED THE VEHICLE WOULD NOT START. IT WOULD TAKE MULTIPLE ATTEMPTS TO GET THE VEHICLE STARTED, THEN AT TIMES, THE VEHICLE WOULD STOP RUNNING SUDDENLY. THE ONLY EXPLANATION SEEMED TO BE THE KEY WAS HIT INADVERTENTLY GOING OVER A BUMP, KNOCKING IT OUT OF THE DRIVE POSITION. IN JANUARY 2009, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE REPAIR SHOP, WHERE THE IGNITION TUMBLER WAS BAD. A NEW IGNITION LOCK CYLINDER WAS INSTALLED. FEBRUARY 2009, THE ENGINE RACED UNCONTROLLABLY, WHICH REQUIRED CONSTANT BRAKING AND PLACING THE VEHICLE IN NEUTRAL TO STOP. IN OCTOBER 2011, THE IGNITION CYLINDER WAS REPLACED AGAIN. MARCH 2012, WHILE DRIVING ON THE HIGHWAY, THERE WAS A MAJOR ELECTRICAL LIGHTING SYSTEM FAILURE. ALL OF THE LIGHTS WENT OUT. THE MULTI-FUNCTION SWITCH WAS REPLACED. JULY 2013, THE VEHICLE WOULD START AND THEN STALL. SEPTEMBER 2014, THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE IGNITION LOCK CYLINDER. *JB

• 12/23/2009· ELECTRICAL SYSTEM

  (1) NOTHING APPEARS TO LEAD UP TO THE FAILURE. AT LEAST THERE SEEMS TO BE NO RHYME OR REASON TO IT. (2) THE FAILURE IS THE CAR WILL NOT START AT TIMES. WE BOUGHT THE CAR USED WITH APPROX. 26M MILES ON IT. IT DID NOT DO THIS FOR THE FIRST COUPLE OF YEARS WE HAD IT, THEN IT STARTED IT. AT FIRST WE THOUGHT IT WAS THE BATTERY SINCE THE CAR WAS ABOUT 3 YEARS OLD AT THAT TIME. THAT DIDN'T STOP IT FROM DOING IT. SOMEONE WHERE WE GO TO HAVE THE OIL CHANGED SAID HE KNEW WHAT TO DO WHEN IT DOES IT WHICH WAS DISCONNECTING A BATTERY CABLE. THAT SEEMED TO WORK FOR AWHILE AND THEN THAT STOPPED WORKING. AT FIRST WHEN IT DID IT, IT WOULD ONLY BE APPROX. 15 MINUTES BEFORE IT WOULD START. NOW IT IS UP TO OVER AN HOUR. (3) THE ONLY MONEY WE HAVE SOCKED INTO IT HAS BEEN FOR A BATTERY. FROM WHAT I CAN GATHER ON THE INTERNET, THIS IS A VERY COMMON PROBLEM. *TR

• 12/23/2006· ENGINE AND ENGINE COOLING,EQUIPMENT

  I HAVE A 2003 CHEVROLET IMPALA WHICH HAS 46,904 MILES ON IT AND IT REQUIRED THE FOLLOWING AT A COST OF $1,150.00 TO FIX. I BROUGHT IT TO THE DEALER FOR A NO HEAT PROBLEM, UPON INSPECTING THE VEHICLE IT WAS FOUND TO NEED NEW LOWER INTAKE MANIFOLD GASKETS, NEW WATER PUMP, FLUSHING AND NEW DEXCOOL ANTIFREEZE BECAUSE OF CONTAMINATION. *NM

• 12/21/2009· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. AFTER DRIVING FOR FIVE MINUTES THE ACCELERATOR PEDAL WILL STICK TO THE FLOOR. USUALLY AFTER REPEATED BRAKE APPLICATION THE PEDAL WILL RELEASE. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD HAVE TO CLEAN OUT THE ACCELERATOR BOX. THE REPAIR COST OVER $100.00 AND IT TAKES BETWEEN 15 TO 20 MINUTES FOR COMPLETION. THEY CANNOT GUARANTEE THAT THE REPAIR WILL REMEDY THE FAILURE. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 55000. THE CURRENT MILEAGE WAS 62000.

• 12/21/2007· ELECTRICAL SYSTEM

  I HAVE A 2003 TAHOE AND HAVE HAD THE SPEEDOMETER STICK A NUMBER OF TIMES. I HAVE TAKEN IT IN FOR REPAIR SEVERAL TIMES HOWEVER THE SERVICE TECH COULD NOT DUPLICATE THE CONDITION SO THEY TOLD ME NOT TO REPAIR THE ISSUE BECAUSE OF THE COST. GM IS NOW OFFERING A "SPECIAL COVERAGE" THAT EXTENDS THE WARRANTY OF THE INSTRUMENT PANEL, HOWEVER ONLY IF THE TAHOE HAS LESS THAN 70,000 MILES OR YOU HAVE OWNED THE VEHICLE UNDER 7 YEARS WHICHEVER OCCURS FIRST. I FEEL THAT GM HAS KNOWN ABOUT THIS ISSUE AND SHOULD ISSUE A FULL RECALL TO CORRECT THIS ISSUE. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. *TR

• 12/20/2007· EXTERIOR LIGHTING

  MY WIFE STATED THAT HER 2003 IMPALA THE HEADLIGHTS DID NOT COME ON ONE NIGHT AUTO MODE SO SHE TURNED ON MANUALLY. 2 WEEKS LATER, SHE IS DRIVING IN THE DARK AND THE FOG, AND HEADLIGHTS GO OUT. STOPPED ALONG ROAD AND TRIED HIGH, LOW, AND PULL LIGHT SWITCH WITH NO LUCK. VERY DANGEROUS IF WOULD HAVE BEEN IN BUSY AREA. ABANDONED CAR AND HAD MOTHER PICK HER UP. MOVED HOME WHEN DAYLIGHT CAME OUT. NOW WAITING TO SOLVE THE PROBLEM IN THE SHOP. *TR

• 12/19/2015· ENGINE

  GASKET FOR INTAKE MANIFOLD ALLOWS OIL TO ESCAPE FROM ENGINE. EVENTUALLY RESULTS IN LOSS OF OIL PRESSURE, WHICH COULD LEAD TO LOSS OF ENGINE POWER AND/OR VEHICLE CONTROL. GASKETS TEND TO FAIL ROUTINELY. THIS HAS BEEN AN ISSUE SINCE THE CAR WAS NEW.

• 12/19/2003· AIR BAGS

  AIR BAG DEPLOYED AFTER IGNITION SWITCH WAS TURNED ON. VEHICLE WAS PARKED IN DRIVEWAY AND WAS NOT MOVING.*AK

• 12/17/2015· EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CRUISE CONTROL ACTIVATED INDEPENDENTLY, THE HEADLIGHTS AND BRAKE LIGHTS FLICKERED, AND THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE HEATER HAD TO BE RUNNING FOR THE CRUISE CONTROL TO DEACTIVATE. IN ADDITION, THE EXTERIOR LIGHTING FLICKERED WHEN THE ENGINE WAS NOT RUNNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURES WERE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/17/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA.THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

• 12/17/2008· EXTERIOR LIGHTING

  HEADLIGHTS FAIL WITHOUT WARNING. OCCURS INTERMITTENTLY WHEN HIGH BEAMS ARE ENGAGED. HEADLIGHT DIMMER SWITCH WAS REPLACED. OLD PART IS AVAILABLE. *TR

• 12/17/2004· SERVICE BRAKES, HYDRAULIC

  MECHANIC ADVISED OWNER THAT REAR CALIPERS WERE NOT WORKING PROPERLY RESULTING IN FRONT DISCS OVERHEATING. TOOK TO DEALER FOR REPAIR AND WAS TOLD THAT EVERYTHING WAS OK AND THEY "TOOK DOWN" THE REAR DISCS. LOOKED LIKE THE VEHICLE WAS DRIVEN WITH EMERGENCY BRAKE ON, SO AS TO GIVE REAR DISCS USED APPEARANCE. VEHICLE SHOULD NOT PASS SAFETY INSPECTION. STILL MAKING NOISE AND REAR BRAKE DISC'S APPEAR RUSTED. *JB

• 12/16/2014· ELECTRICAL SYSTEM

  2003 CHEVROLET IMPALA. CUSTOMER REQUESTING REIMBURSEMENT FOR IGNITION SWITCH REPLACEMENT. *MW

• 12/15/2015· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ODORS OF SMOKE WERE NOTICED BEFORE THE PASSENGER SEAT WARMER CAUGHT ON FIRE. NO POLICE OR FIRE REPORT WAS FILED. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• 12/15/2008· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  MY 03 CHEVY IMPALA LIGHTS FLASH ON AND OFF ALL DAY LONG WHETHER THE CAR IS ON, OFF, OR DRIVING DOWN THE ROAD I HAVE GONE TO THE DEALER AND THEY DON'T KNOW WHAT'S WRONG WITH IT BUT THEY ARE WILLING TO CHARGE ME $800 TO TRY TO FIX IT. ALSO THE CAR DOES NOT START AFTER IT HAS RAINED. *TR

• 12/14/2015· ENGINE

  MY VEHICLE CAUGHT FIRE WHILE SITTING IN MY DRIVEWAY IN THE ENGINE COMPARTMENT. I THINK THIS MIGHT RELATE TO RECALL 15757. THE CAR WAS TOTALLED.

• 12/14/2009· EXTERIOR LIGHTING

  LIGHTS JUST TURN OFF FOR NO REASON. *TR

• 12/13/2006· CHILD SEAT

  DT*: THE CONTACT STATED THE STRAPS THAT TIGHTENED THE HARNESS ON THE CHILD SAFETY SEAT WERE WEARING ON THE EDGES. THE MANUFACTURER WAS NOT CONTACTED. THE CHILD SAFETY SEAT WAS A DJG ALPHA OMEGA 3IN1 22-151 BLA.*AK

• 12/13/2006· CHILD SEAT

  DT*: THE CONTACT STATED THE STRAPS THAT TIGHTENED THE HARNESS ON THE CHILD SAFETY SEAT WERE WEARING ON THE EDGES. THE MANUFACTURER WAS NOT CONTACTED. THE CHILD SAFETY SEAT WAS A DJG ALPHA OMEGA 3IN1 22-151 BLA.*AK

• 12/13/2005· SEAT BELTS

  I PURCHASED A PRE-OWNED 2003 CAVALIER LS EARLIER THIS YEAR. ON A REGULAR BASIS, THE DRIVERS SEAT BELT SLIPS OUT OF THE LOOP ON THE TOP OF THE SEAT THAT IS SUPPOSED TO HOLD IT, WHILE I AM BUCKLING UP, AND SMACKS ME IN THE NECK. SOMETIMES I DRIVE WITH IT THIS WAY, BUT WAS SINCE TOLD BY MY MECHANIC THAT I SHOULDN'T BECAUSE THE SEAT BELT IS NOT DOING ITS JOB EFFECTIVELY THAT WAY. THE LATEST TIME BEING TODAY, BUT THIS HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE. THE NUMBER OF FAILURES I HAVE BELOW IS 15, BUT THIS IS JUST AN ESTIMATE. *JB

• 12/13/2002· POWER TRAIN

  I WAS DRIVING ON THE INTERSTATE ANF AS I WAS SLOWING DOWN THE CAR BEGAN DOWNSHIFTING ROUGH. AS I INCREASED SPEED OUT OF THE EXIT THE CAR WAS "JERKING" AND SHIFTING VERY ROUGH. THE "CHECK ENGINE" LIGHT CAME ON. IT TOOK 2 WEEKS TO REPLACE THE TRANSMISSION VALVE BODY, WIRING HARNESS, AND SOLENOIDS IN THE TRANSMISSION. THIS CAR ONLY HAD 400 MILES ON IT

• 12/11/2018· ELECTRICAL SYSTEM

  VEHICLE WILL NOT START SOMETIMES AFTER DRIVING WILL USUALLY HAVE TO GIGGLE THE KEY IN THE IGNITION TO GET THE VEHICLE STARTED BACK UP..NHTSA RECALL #14V400

• 12/11/2014· ELECTRICAL SYSTEM

  KEY IN IGNITION CYLINDER IS ABLE TO BE PULLED OUT WHEN ENGINE IS RUNNING. ENGINE STAYS RUNNING WITHOUT A KEY IN THE CYLINDER. VEHICLE WAS RECALLED FOR PLASTIC INSERTS ON KEYS BUT NOT FOR KEY CYLINDER. *TR

• 12/10/2008· FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM

  I OWN A 2003 CHEVY IMPALA. ABOUT ONCE A WEEK FOR THE LAST MONTH, THE VEHICLE FAILS TO START. THE SECURITY LIGHT FLASHES ON THE INFORMATION PANEL INDICATING THAT THE PASSLOCK SYSTEM HAS LOCKED OUT THE FUEL SYSTEM. SPOKE TO A DEALERSHIP AND WAS TOLD THAT THE REPAIR WOULD BE TIME CONSUMING AND COSTLY. I HAVE ONLY OWNED THE VEHICLE FOR ABOUT 18 MONTHS. *TR

• 12/10/2003· FUEL SYSTEM, GASOLINE

  WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A BANGING NOISE IN THE GAS TANK. THE CAUSE OF THE NOISE WAS UNDETERMINED, ALTHOUGH THE DEALERSHIP HAD SERVICED THE VEHICLE SEVERAL TIMES FOR THIS ISSUE. *JB THE BANGING SOUND HAD COME FROM THE REAR OF THE VEHICLE WHEN PLACING THE VEHICLE IN GEAR OR WHEN APPLYING THE BRAKES. *SCC *JB

• 12/09/2004· STEERING,SERVICE BRAKES, HYDRAULIC

  EXPERIENCING CLUNK IN STEERING; ALSO FAILED ROTORS.*AK

• 12/08/2014· ELECTRICAL SYSTEM

  I TOOK MY 2003 CHEVY IMPALA TO HAVE THE REPAIR PREFORMED FOR THE IGNITION RECALL. I DROPPED MY CAR OFF THE NIGHT BEFORE (TUESDAY) AND GOT A PHONE CALL WEDNESDAY TO PICK IT UP. WHEN I PICKED IT UP THE CAR WAS DRIVEN AROUND THE LOT TO ME AND LEFT RUNNING. I WENT STRAIGHT HOME AND TURNED OFF THE CAR UNTIL MORNING. WHEN I WENT TO GET INTO THE CAR IN THE MORNING I COULD NOT TURN THE KEY. AT 8 AM I CALLED THE SERVICE DEPARTMENT AND HE STATED THAT I SHOULD BRING IT BACK AND THEY WOULD TRY TO FIGURE OUT WHAT WENT WRONG. I BROUGHT IT IN WEDNESDAY EVENING AFTER WORK, THURSDAY MORNING I RECEIVED A CALL FROM THE SERVICE MANAGER TELLING ME THAT THE RECALL HAD NO EFFECT ON MY CAR THAT I NEEDED A NEW TUMBLER NOW. I PICKED THE CAR UP THURSDAY NIGHT AND THE SALES LADY THAT DROVE IT AROUND SAID THAT WAS IMPOSSIBLE TO START THAT SHE HAD TO GET A MECHNIC TO START IT. I FOUND THE GENERAL MANAGER AND ASKED HIM TO REVERSE THE RECALL BY POPPING THE COVER OFF THE KEY. HE DID AND THE CAR STARTED WITH ONLY A SMALL GRIB TROUBLE FROM THE TUMBLER WHICH IS THOUGHT TO BE CAUSED BY THE NUMBER OF FORCED STARTS AFTER THE KEY COVER WAS PLACED ON THE KEY. AFTER INSPECTION IT WAS FOUND THAT THE COVER FROM THE RECALL WAS PREVENTING MY KEY FROM GOING IN ALL THAT WAY TO THE TUMBLER TO START THE CAR. I AM ASKING THAT THE TUMBLER BE REPLACED AND A NEW SET OF KEYS BECAUSE OF THE DAMAGE DONE TO MY KEY AND THE RECALL NOT BEING EFFECTIVE WITHOUT DAMAGE TO MY TUMBLER. I AM AWARE THAT MY TUMBLER IS DIRECTLY LINKED TO MY SECURITY TRIGGER FOR THE CAR AND NOW LIVE IN FEAR THAT I WILL HAVE TROUBLE WITH THE CAR SHUTTING DOWN OR THE KEY NO LONGER BEING EFFECT TO START THE CAR AT ANY GIVEN MOMENT. IT SITS VERY LOOSE IN THE TUMBLER NOW. *TR

• 12/08/2010· EXTERIOR LIGHTING

  HEADLIGHTS RANDOMLY TURN OFF AT NIGHT WHILE DRIVING MY 2003 IMPALA. NOTHING I DO SEEMS TO HELP THEM COME BACK ON. I HAVE PULLED OVER AND TRIED TO MANUALLY TURN THEM ON, I HAVE TURNED OFF MY CAR AND RESTARTED, I HAVE HIT THE SWITCH TO GO FROM BRIGHT TO DIM. NOTHING HAS HELPED. THEY EVENTUALLY COME BACK ON. THIS HAS HAPPENED MAYBE THREE TIMES SO FAR. I HAVE NO CLUE AS TO WHEN THIS STARTED BUT SINCE YOU ARE MAKING ME PICK A DATE I DID. IT WOULD PROBABLY HAPPEN MORE BUT I QUIT DRIVING MY CAR AT NIGHT FOR THE FEAR OF IT HAPPENING AGAIN! HAVE NEVER TAKEN IT TO THE SHOP TO HAVE FIXED SINCE I AM MARRIED TO A MECHANIC. HOWEVER HE HAS YET TO BOTHER TRYING TO FIX IT OR SEE WHAT COULD BE WRONG EITHER. *TR

• 12/08/2008· EXTERIOR LIGHTING

  WHILE DRIVING AT NIGHT AND CHANGING TO HIGH BEAMS, THE HEADLIGHTS WENT OUT. CONTINUAL MOVING OF THE LEVER GOT THEM TO COME BACK ON. LESS THAN A QUARTER MILE LATER, THE SAME THING HAPPENED, THIS TIME I WAS NOT TRYING TO CHANGE TO BRIGHT LIGHTS. *TR

• 12/07/2019· POWER TRAIN,AIR BAGS

  ABS/TRACTION CONTROL.WHEN ABS AND TRACTION CONTROL LIGHTS COME ON MAKES GRINDING NOISE /BRAKES GRAB HAS BECOME DANGEROUS TO HAVE ON THE ROAD. ONLY HAVE 125,950 MILES HAS BEEN CAUSING PROBLEMS FOR LAST 5,000 MILES. TOOK TO SHOP MECHANIC.COULD NOT IDENTIFY PROBLEM. CAN NOT TURN TRACTION CONTROL OFF/ ON MANUALLY DOES IT ON ITS OWN. .HAS TO BE A RECALL FOR THIS PROBLEM. AS MANY COMPLAINTS FOR THIS SAME DANGEROUS PROBLEM THERE SHOULD BE A FACTORY RECALL BEFORE SOMEONE GETS HURT OR WORSE.THIS PROBLEM HAPPENS WHEN IN MOTION TURNING AND WHILE APPLYING BRAKE. CITY STREET AND HIGHWAY.

• 12/07/2011· POWER TRAIN

  I PURCHASED MY 2003 CHEVY IMPALA IN 2009. CAR RAN PERFECT WHEN WE PURCHASED IT. AFTER 6 MONTHS THE TRANSMISSION STARTED TO SLIP. THAT IS NOT THE MAJOR ISSUE. THE MAJOR ISSUE IS THAT THE CAR DOES NOT START ALL THE TIME. CHANGED BATTERY AND IT STILL DOES NOT RUN. IT WILL START BUT ONLY RUNS UNTIL YOU PUT IT IN GEAR. IT THEN STALLS OUT! THIS CAR HAS BEEN GREAT BUT IS NOT UNRELIABLE.. *TR

• 12/06/2007· FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM

  I RECEIVED A LETTER FROM CHEVROLET STATING "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT YOUR VEHICLE COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE. THIS MAY CAUSE INACCURATE READINGS, INCLUDING THE SPEEDOMETER AND THE FUEL GAUGE" THE LETTER CONTINUES TO STATE THAT "GENERAL MOTORS IS PROVIDING SPECIAL COVERAGE THAT EXTENDS THE WARRANTY" IF "YOUR 2003 CHEVROLET MODEL YEAR CHEVROLET TAHOE WITHIN 7 YEARS OF THE DATE" OR "70,000 MILES". MY CHEVROLET TAHOE HAS BOTH THESE ISSUES. THEY STARTED ABOUT TWO WEEKS BEFORE I RECEIVED THE LETTER. WHAT I DON'T UNDERSTAND AND WOULD LIKE A RESPONSE FROM GENERAL MOTORS IS WHY MY SAFETY IS NOT AN CONCERN TO THEM BECAUSE I HAVE DRIVEN MORE THAN 70,000 MILES IN MY TAHOE? I TRAVEL THROUGH A LOT OF RURAL AREAS TO WORK AND I FEEL IT IS VERY IMPORTANT TO NOT RUN OUT OF GAS. I FEEL IT EQUALLY IMPORTANT TO KNOW HOW FAST I AM GOING. THE SPEEDOMETER REGISTERS THAT I AM GOING 60 OR 70 MILES PER HOUR WHEN I AM SITTING AT A RED LIGHT. WHEN I AM GOING DOWN THE ROAD IT REGISTERS THAT I AM GOING OVER 120 MILES PER HOUR. THIS IS ANOTHER SAFETY ISSUE BECAUSE I DON'T KNOW HOW FAST I AM GOING. NOT TO MENTION THE POTENTIAL FOR SPEEDING TICKETS. I WOULD LIKE TO THINK THAT GENERAL MOTORS CARES ABOUT THEIR CUSTOMERS SAFETY REGARDLESS OF HOW MANY MILES THEY HAVE DRIVEN. THESE GAUGES ARE VERY EXPENSIVE TO HAVE REPLACED AND THEY ARE A SAFETY HAZARD. NOT BEING ABLE TO MONITOR YOUR RATE OF SPEED OR BE AWARE IF YOU HAVE ENOUGH GAS TO GET HOME ARE SAFETY ISSUES TO ME FOR MY HEALTH AS WELL AS MY PEACE OF MIND AND I WOULD LIKE TO KNOW WHY GENERAL MOTORS DOESN'T FEEL RESPONSIBLE FOR CORRECTING THIS DEFAULT THEY ARE AWARE FOR ALL THEIR TAHOE OWNERS. I HAVE A COMPLAINT WITH THE GENERAL MOTORS ANSWER CALL CENTER BUT HAVE NOT RECEIVED A RESPONSE. *TR

• 12/06/2006· EXTERIOR LIGHTING

  DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE HIGH BEAM HEADLIGHTS WOULD SHUT DOWN WITHIN THE FIRST 5 MINUTES OF TURNING ON. THE DEALER AND MANUFACTURER WERE NOT CONTACTED.

• 12/06/2002· PARKING BRAKE

  WHEN ACCELERATING TO ENTER THE FREEWAY AT ABOUT 45+ MILES AN HOUR, THE CAR WOULD NOT STOP ACCELERATING. I TRIED TO PUT THE CAR IN NEUTRAL, DOWNSHIFT, AND APPLY THE BRAKES. I ALSO AT THE URGING OF 911 STAFF, APPLIED THE EMERGENCY BRAKES. THE CAR AFTER ROUGHLY 5 MILES OF CONTINUED ACCELERATION EVENTUALLY STOPPED. THE CAR WAS TOWED TO THE DEALER WE BOUGHT THE CAR FROM. THEY PROMPLTY TOLD US IT WAS THE FAULT OF OUR FLOOR MAT. THEY REPORTED THAT WE WOULD NEED TO PAY THE $2000.00 TO REPLACE THE BRAKES, ROTERS, AND CALIPERS. THE HEAD OF SERVICE SUGGESTED WE CALL OUR INSURANCE COMPANY TO HAVE THEM PAY FOR THE DAMAGE TO THE BRAKES, ETC. DT