2003 Cadillac Deville

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2014· STEERINGCrash

  TL* THE CONTACT OWNED A 2003 CADILLAC DEVILLE. WHILE DRIVING 40 MPH, THE STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/30/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. UPDATED 2/24/15*CNN UPDATED 03/02/15*JB

• 12/30/2013· VISIBILITY,STRUCTURE

  2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE MOON ROOF PROBLEMS THAT CAUSED WATER DAMAGED TO INTERIOR. *SIMD THE CONSUMER STATED THE WATER DAMAGED THE SEATS AND CARPET. HE PAID $300 TO HAVE THE ROOF SEALED.

• 12/28/2015· ENGINE AND ENGINE COOLING,AIR BAGS,TIRES

  2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE ENGINE DEVELOPED AN OIL LEAK FROM THE LOWER CRANKCASE OF THE ENGINE BLOCK. THE OIL LEAK CAUSED A DEFECTIVE DESIGN IN THE LOWER CRANK SHAFT. THE MECHANIC INFORMED THE CONSUMER THE ENGINE NEEDED TO BE REMOVED TO PROPERLY REPAIR THE OIL LEAK. ALSO, THE TIRE PRESSURE LIGHT ILLUMINATED. *JB THE CONSUMER STATED THAT A DIAGNOSTIC FROM ONSTAR OF THE VEHICLE DISPLAYED A MALFUNCTIONED AIRBAG. *JS THE CONSUMER REQUESTED A FORMAL INVESTIGATION INTO THESE ISSUES. THE CONSUMER STATED THAT ONLY A $5,000 GIFT CARD WOULD BE AN ACCEPTABLE REIMBURSEMENT. *JS

• 12/23/2007· ELECTRICAL SYSTEM

  WHILE DRIVING DOWN THE STREET, WITHIN A HALF MILE OF DRIVING, THE ENGINE JUST SHUT OFF. AFTER A SLOW STOP, THE CAR STARTED NORMALLY AGAIN AND HAS BEEN OK FOR SEVERAL DAYS. *TR

• 12/20/2004· PARKING BRAKE

  THE EMERGENCY BRAKE PEDAL DOES NOT ENGAGE PROPERLY WHEN APPLIED. CONSUMER PRESSED DOWN ON THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK.....THE BRAKE LOCKS UP TO THE POINT THAT IT TAKES PRESSURE FROM THE DRIVE TRAIN TO RELEASE THE PARKING BRAKE. IT SHOULD RELEASE WHEN IT IS PUT INTO REVERSE. ALSO, POWER STEERING MAKES A GROANING NOISE WHEN BACKING UP OR FIRST STARTING OUT. *AK

• 12/18/2014· STEERING,POWER TRAIN,ENGINE

  NOTIFIED LAST SUMMER (2014) ABOUT RECALL...IN SEPTEMBER (2014) NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR...HAVE CALLED THE LOCAL DEALER SEVERAL TIMES....DEALER DOES NOT HAVE THE NECESSARY MATERIALS TO CORRECT THE PROBLEM. HAVE EXPERIENCED SEVERAL TIMES THE IGNITION TURNING OFF....(THE REASON FOR THE RECALL)...FORTUNATELY HAVE NOT HAD AN ACCIDENT. WHAT IS HOLDING UP THE REPAIRS? WHY SEND A LETTER INSTRUCTING US TO NOW GET IT REPAIRED WHEN THE LOCAL DEALER DOES NOT HAVE THE MATERIALS NEEDED? VERY FRUSTRATING!!!! *TR

• 12/17/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/16/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/10/2014· ELECTRICAL SYSTEM

  2003 CADILLAC DEVILLE. CUSTOMER ADDRESS HAS CHANGED. *TA

• 12/09/2014· STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE PEDAL STIFFENED. IN ADDITION, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A STEEL DUMPSTER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

• 12/08/2015· ELECTRICAL SYSTEM

  MY CAR TURNS OFF WHILE DRIVING. NO POWER FOR BRAKES, STEERING OR LIGHTS. I HAD RECALL FOR KEY ROTATION COMPLETED LAST WEEK BUT MY CAR TURNED OFF LAST NIGHT WHILE DOING 70 ON INTERSTATE. THE MOSSY OF PICAYUNE DEALERSHIP STATES THAT THE RECALL MAY NOT BE THE CAUSE BUT FROM WHAT I READ BEFORE TAKING CAR IN...THE PROBLEM WITH KEY ROTATION CAUSES CAR TO TURN OFF WITHOUT WARNING. I CONSIDER THIS A LIFE THREATENING PROBLEM AND NEED TO KNOW HOW TO PROCEED TO PREVENT BODILY HARM TO MYSELF AND POSSIBLY OTHERS. THE CAR HAD BEEN TURNING OFF PRIOR TO THE RECALL.

• 12/08/2014· AIR BAGS,STRUCTURECrash

  FRIEND WAS DRIVING MY CAR AT THE NORMAL SPEED LIMIT AND THE CAR CUT OFF. WHEN THE CAR CUT OFF A CAR HIT HER FROM THE SIDE WHICH CAUSED THE CAR TO SPIN OUT OF CONTROL AND HIT ANOTHER CAR! THE AIR BAGS NEVER DEPLOYED AND SHE WAS HURT BADLY. THE KEY IGNITION RECALL FOR THE 2003 CADILLAC SAID THAT IT WILL CAUSE THE CAR KEY TO SHIFT AND COULD CUT OFF WHILE DRIVING. THIS IS A SERIOUS MATTER THAT NEEDS TO BE TAKEN CARE OF BECAUSE HER NECK AND SHOULDER AND FOOT GOT INJURED VERY BADLY BECAUSE THE AIR BAGS DIDN'T DEPLOY!......UPDATED 01/12/15*BF *TR

• 12/08/2014· STEERING

  THE KEY LOCKED UP ALL AT ONCE AND WOULD NOT ALLOW THE VEHICLE TO TURN ON OR OFF. WE HAD THE CHEVROLET DEALER IN COOLIDGE, AZ, (GARRETT MOTORS) REPLACE THE KEY CYLINDER. NOW GENERAL MOTORS HAS SENT US A RECALL REQUEST FOR THIS PART WHICH WE TOOK TO OUR LOCAL CHEVROLET DEALER IN FARIBAULT, MN. THERE WE WERE TOLD TO CONTACT CADILLAC AND WERE GIVEN A FORM TO FILL OUT TO REQUEST REIMBURSEMENT FOR THIS PART WHICH WE HAD PAID $212.39 FOR. CADILLAC IS NOW DENYING OUR REQUEST SAYING THAT THE KEY LOCK CYLINDER IS NOT WHAT THE PROBLEM WAS SINCE THEY SAY IT WAS ONLY THE KEY. AT THE TIME, THE NEWLY MADE KEY WAS NOT AVAILABLE TO THE DEALERS AS IT HAD NOT EVEN BEEN CONSIDERED A RECALL PART AT THAT TIME. THIS PROBLEM HAPPENED ON 3/22/14 AND SHORTLY AFTER IN APRIL THE MEDIA BROADCAST THAT THE RECALL PROCESS HAD BEGAN ON THIS PART . WE FEEL WE ARE ENTITLED TO A REFUND AND WOULD APPRECIATE YOUR LOOKING INTO THIS ON OUR BEHALF. *TR

• 12/02/2013· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  I BOUGHT A 2003 DEVILLE THE FUEL PUMP STAYS ON CODE SAYS HIGH PRESSURE OR LOW FUEL PRESSER OR MULTI MISFIRE . AND SAYS CHECKLOW COOLANT WHICH IS FULL AND ALSO TIRE MONITOR . I WAS TOLD BUY THE PLACE I BOUGHT FROM TOLD ME THEIR WAS A RECALL / IM AFRAID IT WELL CATCH FIRE I HAVE KIDS./ LIKE TO KNOW IF THEIR IS ONE SO I CAN TAKE IT TO GET FIXED. *TR

• 11/30/2012· VISIBILITY

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER SIDE WINDOW CAME DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES WITH THE OTHER WINDOWS. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 40,000...UPDATED 01/04/13 *BF THE CONSUMER STATED THE WINDOW WAS REPLACED THREE TIMES. PRESENTLY, ONLY ONE WINDOW WORKS, WHICH IS THE FRONT PASSENGER SIDE. THE OTHER THREE ARE BEING HELD UP WITH A PIECE OF PAPER STUCK IN THE CORNER. UPDATED 01/09/13

• 11/25/2014· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLCrash

  2003 CADILLAC DEVILLE LUNGED FORWARD IN HIS GARAGE AND CAUSED DAMAGED TO THE GARAGE. *MW THE CONSUMER RECEIVED A RECALL NOTICE, A DAY AFTER ACCIDENT. *JB

• 11/20/2021· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  I tried to explain to the dealership that unaware of the recall my cars breaks had failed and crashed my vehicle. They said the only thing that was affected was the key. I had told her that the result of my crash was from my breaks not working due to the recall. She told me no that that wasnt affected. I just want my car to be safe on the road as i have kids, and family that ride with me regularly.

• 11/18/2002· EQUIPMENT

  THE FACTORY INSTALLED JACK COLLASPED DROPPING VEHICLE TO THE GROUND. CONSUMER STATES' THESE JACKS ARE MADE SPECIFICALLY TO FIT CADILLAC CARS. CONSUMER CAN'T GO OUT AND BY ANY JACK. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

• 11/14/2006· VISIBILITY

  WHEN ROLLING THE WINDOWS DOWN WINDOWS FALL OFF THE TRACK DRIVERS SIDE WINDOW FELL OFF TRACK, HAD TO HAVE TRACK REPLACED AND PIT PUT BACK ON THE TRACK, A MONTH LATER THE RIGHT BACK SIDE WINDOWS HAS FALLEN I WILL HAVE TO ATTEMPT TO GET THE WINDOW REPAIRED. *NM

• 11/05/2014· POWER TRAIN,SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT INDICATED THAT THE ABS SENSOR, BRAKE SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED AND THE PEDAL SANK INTO THE FLOOR. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A FENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

• 11/05/2004· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  MULTIPLE FAILURES WITH 2003 CADILLAC. THE CHECK ENGINE LIGHT ILLUMINATED, CRUISE CONTROL CEASED AND THE TRANSMISSION HAD TO BE REPAIRED. *BF . THE CONSUMER WAS TRAVELING IN A HEAVY RAIN STORM WHEN THE HEAD LIGHTS AND DASH BOARD LIGHTS WENT OUT. THE HEAD LIGHTS EVENTUALLY CAME BACK ON UNTIL ANOTHER HEAVY RAIN AND THEY WENT OUT AGAIN. CONSUMER WAS TOLD THE WATER PUMP WAS LEAKING AND THAT WAS THE REASON THE CHECK COOLANT LEVEL READING WAS BEING DISPLAYED. *TC *JB

• 11/05/2003· ENGINE AND ENGINE COOLING

  WHILE DRIVING VEHICLE INTERMITTENTLY STALLED. CONSUMER TOOK VEHICLE TO DEALER, AND MECHANIC COULD NOT DUPLICATE OR DETERMINE THE PROBLEM. *AK

• 11/02/2015· UNKNOWN OR OTHER

  KEYS HAVE BEEN RECALLED. NHTSA RECALL #14V355. KEY ROTATION SAFETY RECALL HERE. DEALERS INSIST THAT I MUST BRING IN THE CAR TO GET THE 20 CENT KEY PART, ELSE GM WON'T PAY THEM. I DON'T HAVE A SPARE 2 HOURS. GM COULD EASILY SEND ME NEW KEYS OR THE 20 CENT PLASTIC PIECES THAT I COULD INSERT MYSELF. DEALERS I'VE SPOKEN WITH SAY THIS CHANGE IN THE CENTER OF GRAVITY FOR THE KEY RING ISN'T A COMPLETE SOLUTION, JUST A BAND-AID THAT WILL REDUCE THE INCIDENCE. PLEASE FORCE GM TO SEND REPLACEMENT KEYS OR JUSTIFY THE NEED TO FORCE OWNERS TO BRING IN THEIR CARS FOR A 20 CENT PLASTIC KEY MODIFICATION.

• 11/02/2010· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION WHILE DRIVING 30 MPH AND THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE CONTACT SHIFTED INTO PARK IN ORDER TO GET THE VEHICLE TO STOP. THE CONTACT STATED THAT THE BRAKES WOULD NOT STOP THE UNINTENDED ACCELERATION. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE LINE LEADING TO THE THROTTLE WAS FRACTURED. THE VEHICLE WAS REPAIRED BY THE MECHANIC. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THE REPAIR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 200,000.

• 11/01/2014· AIR BAGS

  I TOOK MY 2003 CAD.DEVILLE TO VINCE WEBB CAD DEALER IN PENSACOLA FL. OCT.25TH TO GET THE KEYS FIXED AND THE AIR BAGS FIXED. I TOOK WITH ME NHTSA RECALL NUMBER 2002-08-14. THE SERVICE WRITER INSISTED THAT THERE IS NO RECALL ON THIS CAR. I THEN CALLED GM CUSTOMER SERVICE AND GOT THE SAME THE SAME THING. NOW I'D LIKE TO KNOW WITCH ONE IS RIGHT, YOUR RECALL NUMBER (2002-08-14 OR 03V051000)? OR VINCE WEBB NO? THE LIGHT THAT INDICATES AIR BAG CAME ON ABOUT TWO WEEKS AGO AND I FEEL THAT THERE IS A SAFETY ISSUE HERE AND THE DEALER SAID THEY WILL FIX IT FOR $90 DOLLERS, BUT I FEEL THAT IF THEY CHECK THE RECALL IT MIGHT BE WHAT THE CHECK AIR BAG LIGHT IS TRYING TO TELL ME. *TR

• 10/31/2014· AIR BAGS,ENGINE

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE AIR BAG INFLATOR MODULE AND THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 01/22/15*CN UPDATED 8/31/2017*CN

• 10/30/2018· ENGINE

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308 (623) 455-6910) WHERE IT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE. *TT VIN IS INVALID. *JB

• 10/30/2006· SUSPENSION

  DT*: THE CONTACT STATED WHILE BACKING UP FROM A PARKING SPACE ON NORMAL ROAD CONDITIONS AT 5 MPH, THE BOLT AND WHEEL ON THE FRONT DRIVER SIDE DETACHED FROM THE VEHICLE. IT WAS TOWED AND LATER REPAIRED. THE FAILED PART AND THE REPAIR INVOICE WERE AVAILABLE.

• 10/29/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

• 10/27/2015· ENGINE

  MY ENGINE LEAKS OIL FROM THE SEALS. IT WAS ALWAYS DEALER MAINTAINED FOR REGULAR MAINTENANCE WITH LOW MILEAGE. IT STARTED 3 YEARS AGO. I NOTICED YOU RECALLED OTHER VEHICLES FOR THIS PROBLEM. MY ENGINE IS A V8. REGULAR OIL CHANGES ETC. IT CONTINUES TO LEAK. DEALER WANTS $2,500 TO FIX SEALS. THE WAY I DRIVE IT WITH LOW MILLAGE OF 60,000 MILES IT SHOULD NOT HAVE LEAKED. JUST READ ABOUT RECALL OF OTHER GM CARS ON 27 OCT. 2015.

• 10/27/2003· ELECTRICAL SYSTEM,AIR BAGS

  INTERMITTENTLY INSTRUMENT PANEL MALFUNCTIONED. CONSUMER COULD NOT DUPLICATE THE FUEL LEVEL, AND COULD NOT INDICATE IN WHAT GEAR THE VEHICLE WAS IN. ALSO, AIR BAG LIGHT/BATTERY LIGHT/SERVICE AIR BAG INDICATOR, AND SERVICE TIRE INDICATOR ILLUMINATED. THE DEALER HAD NOT BEEN ABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE PROBLEM. *AK

• 10/25/2005· ENGINE AND ENGINE COOLING

  2003 CADILLAC DEVILLE ACT AS THOUGH IT IS GOING TO STALL OR RUN OUT OF GAS. *** NO ANSWER REQUIRED*** *TS THIS ISSUE HAD BEEN REPETATIVETHE DEALER WAS UNABLE TO CORRECT THE PROBLEM. *SC

• 10/23/2014· STEERING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

  IN SEPTEMBER OF 2014, I RECEIVED A RECALL FROM THE STATE OF MASSACHUSETTS ABOUT (1) PART THAT MUST BE REPAIRED IN MY 2003 CADILLAC DEVILLE SEDAN: (1) IGNITION SWITCH 14V355000, THE ONLY RECALL SHOWING UP ON THE GM WEB-SITE IS THE IGNITION SWITCH AND THE OTHER THREE AND THE FIRST ARE LISTED HERE TOTALING (4) RECALLS ALL TOGETHER! AFTER ENTERING MY MAKE, MODEL, YEAR, AND VIN, OF MY VEHICLE I RECEIVED THREE MORE URGENT RECALLS ! (2) FUEL TANK PRESSURE SENSOR 03V238000, (3) DRIVER AIR BAG 03V051000, AND THE (4) AIR BAG INFLATOR 02V222000. DURING A RECORDED PHONE CONVERSATION AN AGENT AND A MANAGER AT/FROM (GM) GENERAL MOTORS STATED THAT THEY DO NO HONOR ANY RECALLS FROM SAFERCAR.GOV/NHTSA OR ANY OTHER WEB-SITE AS THEY ARE "NOT VALID" BUT THEIR OWN @GM.COM. THESE ARE SERIOUS RECALLS THAT REQUIRE IMMEDIATE ATTENTION AND VALIDATION BY GM BEFORE THEY ARE SUED FOR MUCH MORE THAN SIMPLE REPAIRS! I THANK YOU FOR YOUR TIME! BLESSINGS! ON AUGUST 21, 2013, HE PAID $300 TO REPLACE A TIE ROD. ON DECEMBER 30, 3013, THE TIE ROD BROKE AGAIN. HE HAD TO CALL AAA SEVERAL TIMES DUE TO ELECTRICAL FAILURES, WHICH CAUSED THE VEHICLE TO STALL. UPDATED 11/26/14

• 10/23/2003· FUEL SYSTEM, GASOLINE

  CONSUMER RECEIVED RECAL 03V238000 CONCERNING FUEL TANK PRESSURE SENSOR. DEALER DID NOT NOT HAVE THE PARTS TO PERFORM RECALL REPAIR. THIS DEFECT COULD RESULT IN A FIRE.*AK

• 10/22/2008· EXTERIOR LIGHTING

  DEAR SIR: I'D LIKE TO STATE THAT I'VE BEEN A LOYAL CADILLAC OWNER FOR MANY YEARS. AFTER SPEAKING TO CADILLAC CUSTOMER ASSISTANCE TODAY REGARDING AN ISSUE THAT I HAVE WITH MY 2003 CADILLAC DEVILLE. IT HAS BECOME APPARENTLY CLEAR THAT CADILLAC LIKES SELLING HIGH PRICED LUXURY VEHICLES BUT HAS NO INTENTIONS ON STANDING BEHIND THE PRODUCTS THAT THEY SELL. LET ME ASK YOU THIS? HOW DOES CADILLAC ALLOW A DEFECTIVE SAFETY PART BASICALLY TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS? I'M REFERRING TO THE THIRD BRAKE LIGHT ON CADILLAC DEVILLE MODEL YEAR 2003. HERE IN NH IT'S A MOVING VIOLATION SUBJECT TO NH LAW SAF-C 3215.04 TO DRIVE SUCH VEHICLE KNOWING THAT THE THIRD BRAKE LIGHT DOES NOT FUNCTION. CADILLAC'S REMEDY WAS TO ORDER THE PART (WHICH I DID THROUGH AUTHORIZED DEALER IN MANCHESTER NH) AND WAIT UNTIL IT COMES IN AND IN THE MEANTIME DRIVE THE VEHICLE KNOWING THAT I'M IN VIOLATION OF NH STATE MOTOR VEHICLE SAFETY LAWS. HOW MANY VIOLATIONS OR ACCIDENTS COULD POSSIBLY HAPPEN BECAUSE OF MY FAULTY EQUIPMENT DURING A SIX MONTH TIME PERIOD. DO YOU KNOW? I CERTAINLY DON'T. HOWEVER, I DO KNOW THAT I WILL PERSONALLY HOLD GENERAL MOTORS RESPONSIBLE FOR ANY LEGAL ACTIONS TAKEN AGAINST ME IN REGARDS TO THIS MATTER. AND FURTHERMORE, JUST THE FACT THAT GENERAL MOTORS HAS ALLOWED A SAFETY PART TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS ON VEHICLES BUILT OVER A 5 YEAR PERIOD SUGGESTS TO ME THAT THIS IS AN ITEM THAT SHOULD REQUIRE GENERAL MOTORS TO ISSUE A SAFETY RECALL THAT WILL BE MY NEXT STEP IN WHICH I INTEND ON PURSUING. NEEDLESS TO SAY I WILL NEVER PURCHASE ANOTHER GENERAL MOTORS VEHICLE. I FIND YOU VEHICLES APPEALING AND COMFORTABLE BUT YOUR LOYALTY AND ACCOMMODATIONS TO YOUR EXISTING CUSTOMERS IS APPALLING. *TR

• 10/22/2003· STRUCTURE

  DRIVER'S SUN VISOR IS TOO LARGE. THE LARGE SUN VISOR IMPAIRS THE VISION OF THE DRIVER. DEALER STATES THAT THE LARGER SUN VISOR IS A NEW DESIGN FOR THE 2003 VEHICLES.*AK

• 10/20/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/01/14*LJ

• 10/20/2014· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND REQUIRED A JUMP TO BE RESTARTED. ALSO, THE CONTACT STATED THAT THE KEY FAILED TO ENTER THE IGNITION AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

• 10/18/2014· ELECTRICAL SYSTEM,AIR BAGS

  I HAVE A LENGTHY COMPLAINT THAT I WILL SEND TO YOUR EMAIL ADDRESS AS AN ATTACHMENT ? THANKYOU ! *TR

• 10/14/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/10/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REMEDY FAILED TO REMEDY THE VEHICLE. AS A RESULT, THE KEY WAS UNABLE TO BE ENTERED INTO THE IGNITION IN ORDER TO START THE VEHICLE PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE PRIOR TO THE RECALL REMEDY.

• 10/08/2014· UNKNOWN OR OTHER

  I WAS TOLD BY CITY SERVICE QUEENS NEW YORK THAT AT LONG LAST THAT THE RECALL PART WAS READY TO BE INSTALLED AND WHEN I ARRIVED THE NEXT MORNING APPOINTMENT I WAS TOLD THAT GM DID NOT DELIVER THE PART. I'M AT AN IN PASS AND VERY ANNOYED. *TR

• 10/07/2015· UNKNOWN OR OTHER

  NHTSA CAMPAIGN NUMBER: 14V355000 GM IS MAKING A HALF-HEARTED "REPAIR" BY PLACING AN INSERT INTO THE KEY. I'VE FOUR TIMES REQUESTED THEY MAIL ME THE INSERTS. THEY REFUSE. I MUST BRING IN THE CAR SO THE DEALER CAN RECORD THE VIN OR THEY WON'T GET PAID. I CAN'T SPEND 2 HOURS TRAVELING TO A DEALERSHIP AND WAITING FOR THE KEY INSERTS. IT'S NOT A VEHICLE REPAIR AND GM DOESN'T NEED MY VEHICLE. JUST THE KEYS! I HAVE FOUR KEYS IN THE HANDS OF DIFFERENT FAMILY MEMBERS. GATHERING THEM AND MAKING A TRIP TO THE DEALERSHIP IS UNREASONABLE. NHTSA SHOULD REQUIRE GM TO MAIL INSERTS TO OWNERS TO PLACE INTO THE KEYS WHEN REQUESTED.

• 10/07/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE DUE TO BECOME AVAILABLE FOR ANOTHER MONTH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

• 10/05/2015· AIR BAGSCrash

  FRONT END COLLISION AT 42 MPH THAT CAUSED HEAVY FRONT END DAMAGE AND THE AIR BAG FAILED TO DEPLOY. MY VEHICLE WAS IN MOTION WHEN THE SMALL PICKUP IN FRONT STOPPED SHORT CAUSING IMPACT.

• 10/01/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/30/2014· ENGINE

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A BLOWN HEAD GASKET, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

• 09/25/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND STALLED. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED SEVERAL TIMES AND WAS TOLD THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

• 09/25/2014· POWER TRAIN,ELECTRICAL SYSTEM

  FOR THE SECOND TIME IN ABOUT ONE MONTH, THE ENGINE DIED AND ELECTRIC POWER WENT OUT (DASHBOARD LIGHTS). THE CAR RESTARTED WITHOUT DIFFICULTY WHEN I PULLED OFF THE ROAD AND PUT IT INTO PARK. WE RECEIVED A RECALL NOTICE ON THIS VEHICLE IN AUGUST. AFTER THE FIRST INCIDENT I CAREFULLY CHECKED THE BATTERY CABLES AND FOUND NOTHING WRONG. THE BATTERY IS ALMOST NEW. AFTER GETTING THE RECALL NOTICE I CHECKED THE OPERATION OF THE IGNITION SWITCH AND I FOUND THAT THE DETENT WORKS PERFECTLY. I HAD TURN THE KEY CCW BY A LARGE AMOUNT TO TURN OFF THE ENGINE AND NO AMOUNT OF JIGGLING WOULD CAUSE THE FAULT. TWO DIFFERENT KEYS WERE INVOLVED IN THE TWO EPISODES. THERE IS NO POSSIBILITY THAT MY FAILURES ARE RELATED TO WEIGHT HANGING ON THE KEY.EVEN SO I ASKED THE LOCAL DEALER AS WELL AS THE GM HOTLINE WHEN THEY CAN INSTALL THE "FIXES" AND I WAS TOLD THAT NO PARTS MAY BE AVAILABLE FOR MONTHS. ABOUT TWO WEEKS AGO A PERSON ON THE GM HOTLINE PROMISED TO FIND A DEALER WITH PARTS AND CALL ME BACK BUT DID NOT DO SO. I HAVE NO CONFIDENCE THAT GM WILL SOLVE MY PROBLEM WITH THEIR RECALL FIX, IF AND WHEN IT IS EXECUTED, AND FEAR THAT THERE IS ANOTHER COMMON CAUSE FOR THE MANY FAILURES THAT HAVE BEEN REPORTED. *TR