crashtest

2002 / Toyota

2002 Toyota Tundra

Safety ratings

2002 Toyota Tundra Extended Cab

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

2002 Toyota Tundra Regular Cab

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

Crash test #1NHTSA test 3915

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

M25110impact2.JPGM52110impact1.JPGplacards.JPGpost-front.JPGpost-fuelcap.JPGpost-left.JPGpost-leftfront.JPGpost-leftrear.JPGpost-p2umbilicals.JPGpost-underfront.JPGpost-underright.JPGpre-p1toepan.JPGpre-p2front.JPG

Crash test #2NHTSA test 4213

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

alignleft-post.JPGalignleft-pre.JPGalignright-post.JPGalignright-pre.JPGaligntop-post.JPGaligntop-pre.JPGaligntop2-post.JPGcertlabel.JPGfront2-pre.JPGfuelcap.JPGp3CRS-pre.JPGp3CRSrear-post.JPGp3left2-post.JPGp3rear2-pre.JPGp4CRSleft-post.JPGp4right-pre.JPGp4trim-post.JPGroll270.JPG

Recalls (6)

  • EXTERIOR LIGHTINGCampaign 06E026000 · 23/03/2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

  • STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDSCampaign 09V444000 · 18/11/2009

    TOYOTA IS RECALLING MODEL YEAR 2000-2003 TUNDRA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. EXCESSIVE CORROSION OF THE REAR CROSS MEMBER MAY CAUSE THE SEPARATION OF THE SPARE TIRE STOWED UNDER THE TRUCK BED WHICH WOULD PRESENT A ROAD HAZARD THAT COULD CAUSE A CRASH. ALSO, CORROSION OF THE REAR CROSS MEMBER COULD AFFECT THE REAR BRAKE LINES AND THE PROPORTIONING VALVE RESULTING IN DIMINISHED BRAKING CAPABILITY.

    Risk: SEPARATION OF THE SPARE TIRE AND DIMINISHED BRAKE CAPACITY COULD INCREASE THE RISK OF A CRASH.

    Fix: TOYOTA IS ASKING OWNERS OF THE AFFECTED VEHICLES TO REMOVE THE SPARE TIRE FROM UNDER THE VEHICLE UNTIL A REMEDY CAN BE OBTAINED. DEALERS WILL INSPECT THE REAR CROSS MEMBER AND RELATED COMPONENTS, INCLUDING THE BRAKE LINES, AND REPLACE THEM IF NECESSARY. IF THE CROSS MEMBER DOES NOT NEED TO BE REPLACED, IT WILL BE SPRAYED WITH A CORROSION PROTECTION COMPOUND. THESE SERVICES WILL BE PERFORMED FREE OF CHARGE, HOWEVER MULTIPLE VISITS TO THE DEALER MAY BE REQUIRED. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 30, 2010. OWNER MAY CONTACT TOYOTA AT 1-800-331-4331.

  • EXTERIOR LIGHTINGCampaign 06E065000 · 17/07/2006

    CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    Fix: AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.

  • SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 05V225000 · 17/05/2005

    ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A MANUFACTURING ISSUE IN THE FRONT SUSPENSION LOWER BALL JOINT, THERE IS A POSSIBILITY THAT THE SURFACE OF THE BALL OF THE JOINT MAY HAVE BEEN SCRATCHED. THE BALL JOINT MAY EVENTUALLY EXPERIENCE EXCESSIVE WEAR AND LOOSENESS, RESULTING IN INCREASED STEERING EFFORT.

    Risk: THE LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.

    Fix: DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON JULY 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

  • EXTERIOR LIGHTING:HEADLIGHTSCampaign 09E025000 · 11/05/2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

  • WHEELSCampaign 02V129000 · 01/05/2002

    ON CERTAIN 4X2 VEHICLES EQUIPPED WITH AN ALLOY WHEEL TIRE UPGRADE (OPTIONS WM4, WM8, ZL1-ZL4, DH4, OR DH5) INSTALLED BY THE PROCESSING CENTERS IN JACKSONVILLE, FLORIDA OR COMMERCE, GEORGIA, A LABEL IDENTIFYING THE SPARE TIRE AS A TEMPORARY USE SPARE TIRE WAS NOT INSTALLED. THE UPGRADE INCLUDES 4 LARGER SIZE TIRES WITH ALLOY WHEELS. THE ORIGINAL SPARE TIRE/STEEL WHEEL IS NOT PART OF THE UPGRADE AND WAS NOT CHANGED.

    Risk: DIFFERENT OPERATING CHARACTERISTICS CAN BE EXPERIENCED WHEN THE SPARE TIRE IS INSTALLED ON THE VEHICLE.

    Fix: OWNERS WILL BE PROVIDED WITH A CAUTION LABEL AND AN INSERT FOR THEIR OWNER'S MANUAL. OWNER NOTIFICATION BEGAN JULY 15, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Owner complaints

500
Complaints
32
Crashes reported
1
Fires reported
22
Injuries
3
Deaths

Most-reported areas

  • STRUCTURE150
  • SERVICE BRAKES117
  • HYDRAULIC99
  • SUSPENSION82
  • POWER TRAIN54
  • STEERING38
  • UNKNOWN OR OTHER30
  • AIR BAGS23
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2011· STRUCTURE

    THE REAR FRAME AND CROSS MEMBERS ARE SO RUSTY THAT IT IS CAUSING THE BED TO RUST FROM THE FRAME UP. EVERYWHERE THE BED ATTACHES TO THE FRAME IT HAS RUSTED THROUGH. EVENTUALLY THE RUST WILL BE SO BAD THAT THE RUST AROUND THE BOLT HOLES WILL NO LONGER KEEP THE BED ATTACHED TO THE FRAME . THIS IS DEFINITELY A SAFETY ISSUE AND TOYOTA TELLS ME THAT NO RECALL HAS BEEN ISSUED FOR THE BEDS OF THE RUSTY TRUCKS. *KB

  • 12/31/2006· SERVICE BRAKES, HYDRAULIC

    BREAKS ON TOYOTA TUNDRAS ARE DEFECTIVE AND TOYOTA KNOWS ABOUT IT AS STATED IN TSB #BR004-02. MY FRONT BRAKES HAVE WORN OUT PREMATURELY. THE ONLY REASON THAT I HAVE NOT EXPERIENCED THE PROBLEM SOONER IS THAT I MAINLY USE THE TRUCK FOR OCCASIONAL LONG DISTANCE HIGHWAY TRIPS. I AM EXPERIENCING VIBRATION WHEN APPLYING THE BRAKES AND THEY WORE OUT PREMATURELY. NUMEROUS OTHER CUSTOMERS HAVE COMPLAINED ABOUT THIS ISSUE AS WELL. BASED ON SOME OF THESE ADDITIONAL COMPLAINTS, TOYOTA IS DOING EVERYTHING POSSIBLE TO AVOID FIXING THE PROBLEM. PLEASE REFER TO THESE ADDITIONAL COMPLAINTS POSTED ON THIS BLOG: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/TOYOTA_TUNDRA.HTML. *NM

  • 12/30/2017· UNKNOWN OR OTHER

    THE SPARE TIRE CARRIER/HOIST RUSTED CAUSING THE SPARE TIRE TO FALL OFF THE TRUCK WHILE DRIVING DOWN THE ROAD.

  • 12/30/2005· SUSPENSIONCrash

    2002 TOYOTA TUNDRA FRONT DRIVERS SIDE BALL JOINT AND SPINDLE FAILED. *TS WHEN THE BALL JOINT AND SPINDLE FAILED IT CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO CULVERT. THE CONSUMER WAS TOLD THAT THE FAULTY COMPONENTS HAD BEEN RECALLED. THE CONSUMER NEVER RECEIVED THE RECALL NOTICE. *NM

  • 12/29/2025· UNKNOWN OR OTHER

    Toyota won’t cover the safety recalls on my truck

  • 12/29/2002· WHEELS

    I WAS ROTATING THE TIRES AND TIGHTENING THE LUG NUTS WHEN SIX BROKE. MY TORQUE WRENCH WAS SET AT 80 POUNDS, BELOW THE 82 RECOMMENDATION. TWO LUG NUTS ON THE RIGHT REAR ON ONE ON THE RIGHT FRONT WOULD NOT TIGHTEN AND JUST KEPT TURNING. EVENTUALLY EACH OF THE LUG NUTS FELL OFF, BREAKING THE STUD. THE STUDS DID NOT "SNAP" LIKE A CLEAN BREAK. THE LUGS THAT BROKE WERE POSSIBLY NOT HARDENED OR WERE MADE FROM SOME VERY SOFT METAL. THE LEFT SIDE PRODUCED SIMILAR RESULTS ON THE LEFT REAR. THE LEFT FRONT SECURED ALL SIX LUG NUTS PROPERLY WITH THE 80 # TORQUE SETTING. ON THE LEFT REAR, THREE OF THE STUDS, ALL ADJACENT TO ONE ANOTHER BROKE JUST LIKE THE THREE DID ON THE RIGHT SIDE. I HAVE BEEN CHANGING TIRES FOR 35 YEARS AND HAVE ONLY BROKEN ONE STUD PREVIOUSLY. EIGHTY FOOT POUNDS OF TORQUE IS NOT VERY MUCH TO BREAK OFF A STUD. CHEVROLET CURRENTLY SETS LUG NUTS AT 145 FOOT POUNDS OF TORQUE. I FEEL SOMETHING IS WRONG WITH THE LUG STUDS ON THIS VEHICLE, OR AT LEAST THE SIX THAT MERELY BROKE. THIRTY OF THE LUG STUDS HELD AND TIGHTENED ACCORDING TO PROCEDURES. HOWEVER, THE SIX THAT BROKE DID SO BEFORE EVER CAUSING THE TORQUE WRENCH TO REACH A MERE 80 FOOT POUNDS, WHICH WAS ACTUALLY TWO POUNDS UNDER THE RECOMMENDED SETTING. IN LOOKING AT THE STEEL STUD WHERE IT TWISTED APART, THE METAL HAS THE APPEARANCE OF CAST POT METAL, NOT COLD HARD STEEL. SO FAR, I HAVE RECEIVED NO HELP FROM THE TOYOTA DEALER. THEY SAY, "YOU CAUSED THEM TO BREAK, IT IS NOT OUR FAULT. WE CHANGE TIRES ALL DAY WITH OUR AIR IMPACT WRENCHES AND WE ARE NOT BREAKING THEM." A "DIGITORQUE" TORQUE WRENCH IS MUCH MORE ACCURATE THAN AN IMPACT WRENCH. THAT IS WHY I OWN ONE BECAUSE I REALIZE THE IMPORTANCE OF SETTING NUTS AND LUGS AT THE RIGHT SETTING. FOR THESE REASONS, I FEEL THAT SOME LUG NUT STUDS THAT MAY HAVE NOT BEEN HARDENED, ETC., WERE INSTALLED ON MY VEHICLE SINCE THEY BROKE OFF UNDER VERY LITTLE PRESSURE.

  • 12/28/2010· FUEL SYSTEM, GASOLINE

    TL* THE CONTACT OWNS 2002 TOYOTA TUNDRA. THE CONTACT WAS TRAVELING 30 MPH WHEN HE BEGAN TO SMELL GASOLINE FUMES IN THE INTERIOR OF THE VEHICLE. THE CONTACT FURTHER INSPECTED THE VEHICLE AND FOUND THAT THE FUEL LINE WAS DRY ROTTEN. THE LEAK HAD CAUSED GASOLINE TO LEAK ONTO THE MANIFOLD AND ALL OVER THE REAR OF THE VEHICLE. THE CONTACT WAS CONCERNED OF A POTENTIAL FIRE HAZARD. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 42,500.

  • 12/27/2012· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE OXYGEN SENSOR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NOT A RECALL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 36,000.

  • 12/27/2009· STEERING,SERVICE BRAKES, HYDRAULIC

    STEERING VIBRATES EXCESSIVELY EVERY TIME WHEN BRAKING THE VEHICLE AT SPEED GREATER THAN 40 MILES PER HOUR. *TR

  • 12/26/2003· TIRES

    PURCHASED TOYOTA MR2 SPYDER IN AUGUST OF 2002. CAR NOW HAS 18,300 MILES AND BOTH FRONT TIRES (YOKOHAMA ADVAN A043 185/50R15) ARE WORN BEYOND RECOMMENDED TREAD DEPTH AND BLISTERED ON INSIDE(BECAUSE OF FRONT-END MISALIGNMENT ACCORDING TO DEALERSHIP). *AK

  • 12/24/2004· AIR BAGSCrash

    ICY ROAD CONDITIONS CAUSED A DIRECT COLLISION OF MY 2002 TUNDRA WITH A TREE AT APPROXIMATELY 30 MPH. THE FRONT BUMPER RADIATOR AND ALL PARTS IN BETWEEN WERE PUSHED BACK INTO THE ENGINE FROM THIS IMPACT; HOWEVER, THE AIR BAG DID NOT DEPLOY RESULTING IN DRIVER INJURIES.*AK

  • 12/22/2007· SERVICE BRAKES, HYDRAULIC

    THERE WAS PULSATING FROM THE FRONT DISC BRAKES WHEN STOPPING. *TR

  • 12/21/2012· STEERING,SUSPENSION

    VEHICLE INSPECTED BY DEALER LEAK IN RACK AND PINION. VERY EARLY AT 72,500 MILES. LOOSE LOWER BALL JOINTS. LOWER BALL JOINTS REPLACED UNDER RECALL 10/11/2005 AT 28,000 MILES. IF THEY ARE GOING BAD AGAIN AT 72,500 MILES, THERE IS A MAJOR PROBLEM. *TR

  • 12/21/2010· STRUCTURE

    TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE REAR END HOUSING WAS LEAKING WHICH CAUSED THE TRANSMISSION TO MALFUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE GEAR OIL WAS ADDED TO THE TRANSMISSION, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,900.

  • 12/21/2007· SERVICE BRAKES, HYDRAULIC

    I HAVE HAD A PROBLEM WITH THE BRAKES ON MY 2002 TOYOTA TUNDRA PULSATING UPON BRAKE APPLICATION SINCE ABOUT 12K MILES I HAVE HAD THE ROTORS TURNED, INSTALLED SLOTTED ROTORS BUT NOTHING SEEMS TO WORK. I AM AT THE END OF MY ROPE. THESE BRAKES SHAKE SO VIOLENTLY THAT THEY ARE STARTING TO SCARE ME TO EVEN USE THE TRUCK. *TR

  • 12/21/2004· SERVICE BRAKES, HYDRAULIC

    2002 TOYOTA SEQUOIA BRAKES VIBRATE SEVERELY. VSC SYSTEM WARNING LIGHT FREQUENTLY COMES ON. PROBLEM HAS EXISTED SINCE CAR HAD 10,000 MILES, NOW HAS 36,000 AND DEALER AND TOYOTA CLAIM IT IS OUT OF WARRANTY. TOYOTA CLAIMS THAT CAR HAS NO BRAKE PROBLEMS, NO SAFETY PROBLEMS AT ALL, AND THAT ORIGINAL BRAKES ARE NOT DEFECTIVE IN DESIGN. I AM INFORMED THAT TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN, ALTHOUGH TOYOTA DENIED THIS THE DEALER ADMITTED THAT IT EXISTED, BUT I HAD TO SPECIFICALLY COMPLAIN ABOUT THE SPECIFIC BRAKE PROBLEM, OR THEY WOULD NOT AND DID NOT ADVISE ME OF THE REMEDY. THESE BRAKE ISSUES ARE A SERIOUS SAFETY PROBLEM.*AK

  • 12/18/2016· SEATS

    THE HEADREST ON THE FRONT SEATS ARE TOO SHORT. I AM 6'6" TALL. AT TALLEST EXTENSION, THE HEAD REST PRESSES AGAINST THE TOP OF MY SPINE, BELOW MY HEAD. I FEAR A BROKEN NECK AND HEAD INJURIES IN A HEAD ON COLLISION. I PRESENTED THIS QUESTION TO TOYOTA ENGINEERS SEVERAL YEARS AGO AND THEY WERE INDIFFERENT.

  • 12/18/2014· STEERING,POWER TRAIN

    WHEN ATTEMPTING TO SHIFT FROM PARK TO REVERSE WITH THE ENGINE RUNNING AND THE BRAKE APPLIED, UNEXPECTEDLY THE COLUMN AUTOMATIC TRANSMISSION SHIFTER COMPLETELY BROKE LOOSE FROM THE STEERING COLUMN. THE COLUMN BRACKET AND HOUSING WERE BOTH FOUND TO BE FRACTURED, WITH THE BRACKET SEPARATED FROM THE HOUSING. THIS RENDERED THE VEHICLE INOPERABLE. *TR

  • 12/17/2008· SERVICE BRAKES, HYDRAULIC

    MY 2002 TOYOTA TUNDRA LIMITED EXTENDED CAB 4X4, V-8, HAS A PULSATING BRAKE PEDAL SINCE I TOOK DELIVERY OF IT ON 2/1/02. EVERY YEAR WHEN THE TRUCK WAS TAKEN TO THE DEALERSHIP FOR THE PA.STATE SAFETY INSPECTION & EMISSION INSPECTION, I COMPLAINED OF THIS PROBLEM AND ON SEVERAL OF MY DEALER INVOICES THIS COMPLAINT IS NOTED. AT ONE POINT I TOOK A TSB,(TECHNICAL SERVICE BULLETIN) INTO THE SERVICE MANAGER AND SHOWED HIM THAT TOYOTA HAD A PROBLEM WITH THE FRONT BRAKE PADS,CALIPERS, AND ROTORS ON THE TUNDRA TRUCKS,(2000 THRU 2005).THE ORIGINAL FRONT BRAKE PADS,CALIPERS AND ROTORS WERE TOO SMALL FOR THIS SIZE TRUCK CAUSING THE BRAKES TO HEAT UP AND WARP THE ROTORS. TOYOTA WAS TRYING TO CORRECT THE PROBLEM BY OFFERING AN UPDATED FRONT BRAKE KIT, WHICH CONSISTED OF LARGER PADS AND CALIPERS. I WAS TOLD BY THE SERVICE MANAGER THAT MY TRUCK ALREADY HAD THIS UPDATED BRAKE KIT INSTALLED. THIS WAS ABSOLUTE LIE ON HIS PART BECAUSE AFTER REVIEWING THE TSB AND LOOKING AT THE PICTURES OF THE OLD STYLE PADS AND CALIPERS VERSES THE UPDATED PADS AND CALIPERS, IT WAS OBVIOUS THAT MY TUNDRA HAD THE OLD STYLE AND TSB WAS DATED 9/12/02 AND MY TRUCK WAS TAKEN DELIVERY OF ON 2/01/02. ON 7/7/08, I TOOK MY TUNDRA TO THE DEALER FOR INSPECTION AND WAS TOLD BY THE SERVICE MANAGER THAT MY TRUCK NEEDED BRAKE PADS AND NEW ROTORS BECAUSE OF THE PULSATION CAUSED BY ROTORS. HE TOLD ME THAT TOYOTA HAD A PROBLEM WITH THESE BRAKES BECAUSE THEY WERE TO SMALL FOR THIS SIZE TRUCK. MY TOTAL BILL FOR THE PAD,ROTOR,AND INSPECTIONS CAME TO $498.84. WHEN I TOLD THE DEALERSHIP ABOUT THE BRAKE TSB ON MY TRUCK THEY SAID IT DID NOT QUALIFY FOR THE TSB AND THERE WAS NOTHING THEY COULD DO.. HAVE DOCUMENTED PROOF THAT INDEED MY TRUCK DID QUALIFY FOR THE TSB. I CALLED TOYOTA CUSTOMER ASSISTANCE AND ALL I GOT FROM THEM WAS A LOT NEGATIVE ATTITUDE AND THEY TOLD ME IT WAS A DEALER PROBLEM. BASICALLY, THEY TOLD ME TO"GO SCRATCH". THIS BRAKE PROBLEM IS GOING TO LEAD TO HEATED BRAKES THAT WILL NOT STOP THE TRUCK. *TR

  • 12/16/2025· STRUCTURE

    Excessive frame corrosion and corrosion holes involving even rear subframe

  • 12/16/2008· POWER TRAIN

    PREMATURE TRANSMISSION FAILURE ON MY 2002 TOYOTA TUNDRA PICKUP TRUCK. THIS VEHICLE HAD REGULAR MAINTENANCE AND CURRENTLY HAS 67,000 MILES ON IT. THE TRANSMISSION SHOP THAT I TOOK IT TO SAYS THIS PREMATURE FAILURE IS A COMMON OCCURRENCE ON 2000 TO 2002 TUNDRAS AND REQUIRES COMPLETE REBUILD OF THE TRANSMISSION. I HAVE NEVER OWNED AN AMERICAN MADE VEHICLE THAT REQUIRED ANY TRANSMISSION WORK UNTIL WELL OVER 100,000 MILES. *TR

  • 12/15/2004· SUSPENSION,POWER TRAIN

    I HAVE A 2002 TOYOTA TUNDRA WITH 39,000 MILES ON IT. I WAS GOING 15-20 MPH AND APROACHING A ON RAMP TO THE HIGHWAY WHEN MY FRONT DRIVERS SIDE BALL JOINT SNAPPED. I HAD MY 4 MONTH OLD SON IN THE CAR WITH ME. LUCKILY I WAS ABLE TO STOP WITHOUT GETTING INTO A ACCIDENT BUT WONDER WHAT WOULD HAVE HAPPENED IF WE WERE ON THE HIGHWAY. TOYOTA SAID I MUST HAVE HIT SOMETHING IN ORDER FOR IT TO FAIL AND REFUSED TO CONTACT THE NHTSA AND REFUSED TO COVER THE EXPENSE OF HAVING IT FIXED. $1900.*AK

  • 12/14/2004· LATCHES/LOCKS/LINKAGES

    PLASTIC DOOR HANDLES ON TOYOTA SEQUOIAS EASILY BREAK OFF, VERY FLIMSY. THIS COULD LEAD TO SOMEONE GETTING TRAPPED IN THEIR CAR, ESPECIALLY IF YOU ARE INVOLVED IN AN ACCIDENT AND NEED TO OPEN THE DOOR QUICKLY OR AGGRESSIVELY. MY NEIGHBOR HAPPENS TO HAVE THE SAME VEHICLE EVEN THE SAME COLOR AND I ASKED HIM HOW HE LIKES IT AND HE SAID FANTASTIC, EXCEPT WE HAVE BROKEN OFF 2 DOOR HANDLES. WHEN I TOOK IT TO THE DEALER THE SERVICE WRITER CASUALLY MENTIONED, "OH, WE GET THESE IN ALL THE TIME". I CONTACTED THE DEALER AND THE TOYOTA ZONE OFFICE AND THEY WILL NOT PAY FOR THE $175 REPAIR. THIS IS A SERIOUS SAFTEY HAZARD AND A DEFECTIVE PRODUCT.*AK

  • 12/13/2017· STRUCTURE

    IN 2012, MY FRAME WAS RECALLED FOR RUST. TOYOTA APPLIED A CORROSION RESISTANT SPRAY COMPOUND. IT DID NOT WORK. NOW I HAVE RUST HOLES COMING FROM THE INSIDE OUT.

  • 12/13/2007· STRUCTURE

    3 INTERIOR DOOR HANDLES BROKE OFF COMPLETELY STARTING IN 2004 FRONT PASSENGER DOOR, THEN IN 2005 RIGHT REAR PASSENGER, 2006 THE DRIVER HANDLE BROKE. TOYOTA DID NOT WANT TO REPAIR SAID IT WAS NOT A MANUFACTURES DEFECT. EVERYTHING IS PLASTIC AND CHEAPLY MADE, I HAD TO PAY FOR REPAIR, FEARED THAT IN AN EVENT OF AN ACCIDENT I WOULD BE BE ABLE TO EXIT MY VEHICLE UNLESS I ROLLED WINDOW DOWN AND OPENED DOOR FROM OUTSIDE HANDLE. *TR

  • 12/12/2019· AIR BAGS

    AIR BAG LIGHT IS ON AND TOOK IT TO MECHANIC WHO SAID THERE IS A PROBLEM WITH THE PASSENGER BAG AND IT IS DEACTIVATED. THIS SEEMS TO BE A PROBLEM THAT MANY OTHERS ARE ALSO HAVING FROM THE COMPLAINTS I HAVE READ.

  • 12/12/2016· STRUCTURE

    TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS INSPECTION DUE TO A ROTTED FRAME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) FOUR YEARS AGO; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

  • 12/12/2013· STRUCTURE

    TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACTED STATED THAT THE FRONT AND REAR FRAME WAS DETERIORATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE TECHNICIAN DIAGNOSED THAT THE FRAME FAILED INSPECTION AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN A MANUFACTURER'S SAFETY IMPROVEMENT CAMPAIGN HOWEVER, THE MANUFACTURER DENIED REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

  • 12/12/2005· ELECTRICAL SYSTEM

    DT: CONTACT STATES WATER ENTERS THE WATER TIGHT JOINTS IN THE WIRING HARNESS. THIS CAUSES THE PINS TO CORRODE AND SHORTS OUT THE REAR TAIL LIGHT. THE VEHICLE HAS BEEN TO DEALERSHIP, BUT THE VEHICLE IS NO LONGER UNDER WARRANTY AND THERE HAVE BEEN NO REPAIRS MADE. *AK UPDATED 1/11/2006. *NM

  • 12/10/2004· SERVICE BRAKES, HYDRAULIC

    BRAKES ARE DEFECTIVE, THE PULSATION OF THE BRAKES IS CRITICAL AND DANGEROUS. *BF THE CONSUMER STATED THAT APPARENTLY THERE WAS A SERVICE ALERT CONCERNING THE PULSATING BRAKES OF THIS VEHICLE GOOD UP TO 36000 MILES. THE CONSUMER HAD THE BRAKES REDONE AT 59000 MILES BEFORE HE RECEIVED THE ALERT. AT 83000 MILES THE PULSATION OF THE BRAKES BECAME DANGEROUS AGAIN. THE CONSUMER WOULD LIKE TO KNOW WHAT RECOURSE TO TAKE IN REFERENCE TO THE DEFECTIVE BRAKES. *TC

  • 12/08/2018· STRUCTURE

    FRAME CROSSMEMBER RUSTED. TOYOTA SIAD IT WAS REPLACED IN 2012 BUT WAS NEVER CHANGED.

  • 12/07/2004· EQUIPMENT

    I PURCHASED A 2002 TOYOTA SAQUOIA IN THE YEAR OF 2002,IN THE YEAR 2003 MY AIR CONDITIONING SYSTEM WENT OUT IN MY NEW VEHICAL UPON TAKING IT TO THE LOCAL TOYOTA DEALER I WAS TOLD THAT MY COMPLETE AIR CONDITIONING SYSTEM NEEDED TO BE REPLACED,I HAVE WENT A COMPLETE YEAR WITH OUT AN AIR CONDITION SYSTEM MIND YOU I LIVE IN AUGUSTA GEORGIA,THIS CAUSES SEVERAL THINGS TO NOT FUNCTION PROPERLY SUCH AS GAS GAGE NOT PROPERLT WORKING,WHEN YOU DRIVE THE CAR 60 MPH OR OVER THE TRUCK BEGAN TO BURN,THE AIR COMES ON AUTOMATICLLY AND THE TRUCK BEGAN TO JUMP VERY BADLY LIKE THE CAR IS GOING TO BLOW UP,THE HEAT ONLY WORKS WHEN YOU SET IT AT 80 DEGREES OR HIGHER SO YOU CAN ONLY LEAVE IT ON FOR SO LONG THEN YOU MUST TURN IT OFF AND WHEN IT GETS COLD AGAIN YOU HALF TO TURN IT ON AGAIN THIS GOES ON ALL DAY LONG.I CAN'T SEM TO GET ANY ONE FROM TOYOTA TO HELP ME WITH THERE DEFAULT, MY WIFE WON'T EVEN DRIVE THE CAR.SO WHEN I TOOK IT TO A NOTHER DEALER TO SEE IF THIS WAS REALLY THE PROBLEM HE TOLD ME THAT THE SYSTEM WAS REALLY BLOWEN.SIRS I WORK VERY HARD FOR MY MONEY AND I DON'T HAVE A LOT OF IT TO GIVE AWAY,IREALLY DON'T APPRICIATE A PRESTEGIOUS COMPANY SUCH AS TOYOTA TO PRAY ON ON IT'S CONSUMER. WHEN THE VEHICAL WAS CHECKED TO SEE IF THERE WAS A RECALL AT MY REQUEST THERE WAS WHAT YOU CALL A BULLITEN ON THIS PROBLEM,I THEN ASKED IF YOU KNOW THAT THIS PROBLEM ENOUGH WHY ISN'T THERE A RECALL I REALLY DON THINK THAT I THE CONSUMER SHOULD HALF TO FOOT A $2000 BILLL ON SOMETHING THAT WAS NOT MY FAULT I AM VERY SORRY THAT I PICKED A TOYOTA SEQUOIA THIS IS NOT A CHEAP VEHICAL IF YOU CAN HELP ME AND MY FAMILY PLEASE DO SO.THANK YOU IN ADVANCE. *AK

  • 12/06/2011· STEERING

    TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE TURNING TO ENTER A PARKING SPACE, THE STEERING RACK FRACTURED FROM THE FIREWALL AND WITH AN ABNORMALLY LOUD NOISE. THE CONTACT MENTIONED THAT AFTER THE FAILURE, AN UNKNOWN FLUID LEAKED ALL OVER THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO VERIFIED THE FAILURE AND STATED THAT IT WAS CAUSED BY CORROSION. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 70,000.

  • 12/06/2011· SERVICE BRAKES, HYDRAULIC

    ANY SPEED ABOVE 40MPH PRODUCES A VIOLENT SHAKE/WOBBLE FROM THE FRONT END. GOING DOWN A SLOPE AND /OR APPLYING THE BRAKES MAKES THE PROBLEM WORSE. THIS IS THE SECOND TIME IN 2 YEARS THAT I HAVE HAD TO REPLACE THE ROTORS, CALIPERS AND PADS AT A CONSIDERABLE COST TO MYSELF. BOTH TIMES THE SYMPTOMS WERE THE SAME AND THE CAUSE WAS THE SAME. THE PLUNGERS ON THE RIGHT FRONT CALIPER STICKS AND CAUSES THE PAD TO MAINTAIN CONTACT WITH THE ROTOR AND OVERHEATING IT CAUSING THE ROTOR TO WARP. THE WARP IN THE ROTOR PRODUCES THE SHAKING WHICH IS EXTREMELY UNSAFE. I DON'T TOW OR HAUL HEAVY LOADS, I DON'T DRIVE EXCESSIVELY FAST NOR DO I USE EXCESSIVE BRAKING, STILL THE PROBLEM RECURS. *TR

  • 12/06/2010· POWER TRAIN

    2002 TOYOTA TUNDRA. CONSUMER STATES THERE IS A SERIOUS PROBLEM WITH THE STEERING COLUMN HOUSING SUPPORT. *KB THE CONSUMER STATED AFTER STARTING THE VEHICLE AND SUBSEQUENTLY ATTEMPTING TO SHIFT THE GEAR INTO REVERSE , THE GEAR SHIFT LEVER BROKE FREE AT THE STEERING COLUMN. DESPITE THE FAILURE THE CONSUMER WAS ABLE TO STOP THE VEHICLE. WHEN THE CONSUMER ARRIVED HOME, HE WAS ABLE TO PARK THE VEHICLE, BUT HE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE CONSUMER STATED IT APPEARED THE CAST ALUMINUM COMPONENTS SUPPORTING THE TRANSMISSION SHIFT LEVER APPEARED TO BE FLAWED. *JB

  • 12/05/2018· SUSPENSION,UNKNOWN OR OTHER

    TOYOTA HAS A RECALL ON THE TRUCK FRAME THAT THEY WON'T DO ANYTHING ABOUT. THIS TRUCK HAS ONLY 70000 MILES ON IT. WE TOOK IT TO THE DEALERSHIP AND THEY TOLD US TO CALL TOYOTA. WE CONTACTED TOYOTA AND OPENED A CLAIM AND THEY TOLD US THERE NOT DOING ANYTHING AT THIS TIME FOR THAT RECALL. THE WHOLE FRAME IS ROTTEN AND IS NOT SAFE TO DRIVE. WE'VE DONE ALL THE RECALLS THEY HAD FOR THE FRAME AND IT STILL ROTTED OUT. NOT SURE HOW I CAN GET THIS RESOLVED WITH TOYOTA. THE FRAME SNAPPED ON THE FRONT DRIVER SIDE. THE FRAME SNAPPED WHILE DRIVING AROUND TOWN.

  • 12/05/2014· VEHICLE SPEED CONTROL

    CRUISING AT 50 MPH SUDDENLY VEHICLE ACCELERATOR STOPS FUNCTIONING AND TRUCK COASTS SLOWLY TO SIDE OF ROAD. ENGINE SEEMS TO BE RUNNING NORMALLY, BUT NO ACCELERATION AT ALL. IN HEAVY TRAFFIC THIS COULD BE VERY DANGEROUS. *TR

  • 12/03/2014· POWER TRAIN

    VEHICLE HAS "GROWLING" NOISE COMING FROM FRONT DIFFERENTIAL. NOISE IS ALSO ASSOCIATED WITH VIBRATION IN STEERING AND AFFECTS STOPPING AND ACCELERATION AS FAULTY PARTS BIND IN GEARING. THIS FAULTY EQUIPMENT HAS OCCASIONALLY LOCKED ONE WHEEL WHILE TURNING, FORCING VEHICLE WEIGHT TO ONE SIDE. IN WET ROAD CONDITIONS VEHICLE HAS SLID WHILE CORNERING. MANUFACTURER IS AWARE OF THIS ISSUE, AS SEVERAL OWNERS REPORT THE SAME ISSUE. DIFFERENTIAL IS REPLACED AS A LAST RESORT BY THE MANUFACTURER AND ONLY COVERS THIS FAULTY PART(S) UNDER THE FACTORY WARRANTY. *JS

  • 12/02/2024· POWER TRAIN,ENGINECrash

    My original owner 2002 Toyota Tundra Truck was being backed up in reverse with a utility trailer attached up a very, very moderate incline on a driveway pushing the trailer onto a gravel pad ALONGSIDE (parallel) the driveway. As it started to spin gravel the truck was put into a 4 wheel Drive LOW RANGE. This is in keeping with the TOYOTA owners manual publication 0M34417U Part Number 01999-34417 Print date 02-0109-01. We followed the manual instruction on 4 WD operation. Within a few feet the truck stopped as if the wheels had hit a curb and there was no further movement no matter the accelerator pedal position and the engine speed was unchanged as if it was in a stall. All of a sudden there was a loud bang underneath the truck and the truck raced rearward 8-10 feet jackknifing the trailer into a tree and upending the truck and trailer. We contacted Toyota on the incident and they had a third party look at the truck for brake condition, floor mat placement and throttle freedom at the body shop & Toyota closed the complaint file. Toyota IGNORED the circumstances and description of the incident in closing the complaint. We have been a very long time TOYOTA truck family and have owned SIX Toyota 4 wheel drives plus a Lexus all-wheel drive. In doing our own evaluation and investigation we have found that the truck went into a 4-wheel drive "wind-up" or "bind" and found information related on it from ASE Certification sites. NO MENTION of this potential issue is provided in the owners manual! We found that the torque from this can be over 4,000 ft/lb. and possible magnified even more by low range. When this bind suddenly is released the movement can be violent as happened here. Why is this not talked about in the owner manual? Why does Toyota ignore this reality? Indeed, the Toyota Rep. Mr. Ronald Inton said "he never heard of anyone backing up in 4 Wheel Drive"! WHAT?? We have the vehicle, photos, Toyota denial all available for review,.

  • 12/01/2019· STRUCTURE

    FRAME IS SEVERELY RUSTED AND CALLED ABOUT A PREVIOUS RECALL TO REPLACE THE FRAME BUT THEY TOLD ME THAT I HAD JUST MISSED IT AND THE RECALL HAD ENDED? I TOLD THEM THAT I HAD THE TRUCK AT THE TIME OF THE RECALL BUT WAS NEVER NOTIFIED OF THE RECALL. I HAD RECEIVED OTHER PROMOTIONS ABOUT NEW VEHICLE DISCOUNTS FOR TOYOTA OWNERS, BUT NEVER ABOUT ANY RECALL ON THE TRUCK AT ALL? NOW THE FRAME IS RUSTED EVEN WORSE BUT I HAVE TO CONTINUE TO DRIVE THE TRUCK BECAUSE I CANNOT AFFORD ANOTHER VEHICLE AT THIS TIME! THE OTHER DAY I PULLED INTO MY DRIVEWAY AND NOTICED THE VEHICLE MAKING A NOISE AND WHEN I LOOKED UNDER THE VEHICLE, THE FUEL TANK STRAP HAD RUSTED AND FELL APART AND THE FUEL TANK WAS HANGING DOWN. I HAD TO TAKE A RATCHET STRAP AND STRAP THE FUEL TANK BACK UP TO THE FRAME BECAUSE I HAVE TO HAVE THE TRUCK TO DRIVE TO WORK. I LOOK NOW AND THERE IS A RECALL ABOUT THE CORROSION ON THE FUEL TANK STRAPS AND ON THE SPARE TIRE CARRIER AND SUCH AND YET AGAIN I WAS NOT NOTIFIED ABOUT THE RECALL. HAD THE FUEL TANK NOT FELL OUT ON ME AND THEN ME LOOK ON YOUR SITE TO FIND OUT ABOUT IT, I WOULD AGAIN NOT HAVE KNOWN THERE EVEN WAS A RECALL UNTIL IT WAS TOO LATE TO DO ANYTHING ABOUT IT ! I NEED TO KNOW WHAT CAN BE DONE ABOUT GETTING TOYOTA TO HONOR THE FRAME REPLACEMENT RECALL ON MY TRUCK THAT I WAS NEVER NOTIFIED ABOUT EVEN THOUGH I KNOW THAT THEY KNEW I OWNED IT BECAUSE OF THE OTHER MAIL THEY HAD SENT ME ABOUT NEW VEHICLE OFFERS FOR CURRENT TOYOTA OWNERS? ANY AND ALL HELP APPRECIATED AS I CANNOT AFFORD TO BUY ANOTHER TRUCK HAVING SO MUCH MONEY IN THIS ONE THAT IS EVENTUALLY GOING TO BREAK IN HALF AS I DRIVE IT DOWN THE ROAD WHICH IS NOT SAFE FOR ME OR ANYONE ELSE ON THE ROAD AROUND ME. I LIVE IN KENTUCKY WHERE IS ONE OF THE PRIMARY AREAS FOR SALT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 12/01/2016· STEERING,SUSPENSION

    FRIST TIME COMEING DOWN MY ROAD GOING 30 MILES PER HR L RIGHT UPPER AND LOWER BALL JOINT BROKE TIRE WENT UNDER THE TRUCK. SECOND TIME THE LEFT UPPER AND LOWER BALL JOINT BROKE TURNING A CORNER. THIRD TIME IT HAPPEN I JUST GOT OFF OF THE HWY AND THE LOWER BALL JOINT BROKE. I AM AFIED TO DRIVE IT .

  • 11/30/2016· STRUCTURE

    THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AND HAS HOLES COMPLETELY THRU THE FRAME. THE TRUCK HAS ALWAYS BEEN REGISTERED AND LICENSED SINCE NEW AND MY PROBLEM IS NEVER RECEIVING A RECALL NOTICE. WHEN I LEARNED FROM A FRIEND THAT TUNDRA FRAME HAD BEEN REPLACED, I CALLED TOYOTA FOR MY FRAME REPLACEMENT. TOYOTA SAID THE RECALL EXPIRED AND REFUSED TO MAKE THE REPAIR. OTHER THAT THE FRAME, THE TRUCK IS IN EXCELLENT CONDITION BECAUSE IT HAS BEEN WELL MAINTAINED. IT IS SAD TO HAVE AN EXCELLENT TRUCK SETTING ON A FRAME THAT IS RUSTING AWAY. HOW CAN TOYOTA SELL A DEFECTIVE TRUCK AND IDENTIFY IT AS UNSAFE, FAIL TO CONTACT THE OWNER AND THEN REFUSE TO REPAIR THE TRUCK SAYING THE OWNER MISSED THE DEADLINE. TOYOTA COULD HAVE CONTACTED ME BUT I NEVER RECEIVED ANY NOTIFICATION. I ASKED IF TOYOTA COULD OFFER ANY CREDIT ON A REPLACEMENT, EVEN SOME CONSIDERATION ON A NEW TUNDRA AND TOYOTA REFUSED TO MAKE ANY EFFORT TO ASSIST ME. I CURRENTLY OWN FOUR TOYOTAS. BUYERS BEWARE! *TR

  • 11/30/2014· SUSPENSION,SERVICE BRAKES,ENGINE

    I HAVE A 2002 TOYOTA TUNDRA THAT I BOUGHT FROM DEL TOYOTA IN THORNDALE PA. I BOUGHT THIS TRUCK NEW FROM THIS DEALER. TOYOTA SENT ME A LETTER FOR THE RECALL OF THE FRAME. I TOOK MY TRUCK TO DEL TOYOTA TO HAVE THE FRAME LOOKED AT IN 2012 AND THEY SAID THE FRAME JUST NEEDED SPRAYED. I WAS FINE WITH THAT. THE PROBLEM IS NOW MY FRAME HAS 4 INCH HOLES IN IT UP BY THE ENGINE ON BOTH SIDES. THERE IS NOT WHEY MY FRAME WOULD HAVE RUSTED OUT THAT FAST SINCE THE DEALER LOOKED AT IT IN 2012. SO I TOOK MY TUNDRA BACK TO THE DEALER TO HAVE THEM INSPECT THE HOLES AND THEY TOLD ME THEY WOULD CALL TOYOTA TO GET A NEW FRAME ON IT BECAUSE I HAD THE TRUCK IN DURING THE RECALL PERIOD THE FIRST TIME. LITTLE DID I KNOW TOYOTA SAID THEY WILL NOT REPLACE MY FRAME BECAUSE THE RECALL PERIOD IS OVER. THEN DEL TOYOTA TOLD ME TO CALL TOYOTA CORP AND TALK TO A CASE MANAGER. SO I CALLED TOYOTA CORP AND TALKED TO [XXX] (THE CASE MANAGER) AND SHE TOLD ME TOYOTA WOULD NOT REPLACE THE FRAME BECAUSE THE RECALL PERIOD IS OVER. I TOLD HER MY TRUCK WAS IN FOR THE RECALL AND THEY SPRAYED IT WHEN THE FRAME SHOULD HAVE BEEN REPLACED. SHE TOLD ME AGAIN TOYOTA WILL NOT REPLACE MY FRAME. SO NOW I AM STUCK WITH A UNSAFE VEHICLE THAT I FEEL UNSAFE DRIVING AND WILL NOT PASS INSPECTION ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 11/29/2016· STEERING

    COLUMN SHIFTER BROKE AWAY FROM SHIFT COLUMN WITH VERY LITTLE FORCE WHEN SHIFTING IN REVERSE. ATTEMPTING TO BACK OUT OF PARKING SPOT. HAD TO JUMP ON BRAKE TO AVOID LOSING CONTROL OF VEHICLE.

  • 11/29/2009· SUSPENSION,STRUCTURE

    2002 TOYOTA TUNDRA SR5 HAS SIGNIFICANT RUST DAMAGE TO UNDERCARRIAGE OF VEHICLE. THE DAMAGE IS LOCATED ON FRAME COMPONENTS INCLUDING CROSS MEMBERS, BRAKE LINES, SPARE TIRE HOLDER, SUSPENSION PARTS, FRONT & REAR BUMPERS WHERE THEY ATTACH TO THE FRAME, ETC. THE BOTTOM OF THE VEHICLE IS TOTALLY COVERED IN RUST. *TR

  • 11/29/2005· SUSPENSIONCrash

    2002 TOYOTA TUNDRA FRONT DRIVERS SIDE BALL JOINT AND SPINDLE FAILED. *TS AS A RESULT OF THE FAILURE THE CONSUMER LOST CONTROL OF THE VEHICLE AND THE VEHICLE LANDED IN A CULVERT. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT A RECALL HAD BEEN ISSUED FOR LOWER BALL JOINT FAILURES (05V225000). THE CONSUMER NEVER RECEIVED THE RECALL NOTICE. *NM

  • 11/28/2020· STRUCTURE,UNKNOWN OR OTHER

    RUST PROBLEM IN FRAME AND REAR CROSSMEMBER

  • 11/28/2011· SUSPENSION

    TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FRONT DRIVER SIDE BOLT JOINT BROKE OFF. THE VEHICLE WAS TAKEN TO A DEALER WHO VERIFIED THE FAILURE AND STATED THAT IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000.

  • 11/27/2017· POWER TRAIN

    THE DIFFERENTIAL HOUSING IS RUSTED SO BAD THAT OIL IS SEEPING THROUGH RUST PITS. THE FRAME IS ALSO RUSTED AND HAD TO HAVE IT WELDED. ALSO LOST THE SPARE TIRE DUE TO RUST.

  • 11/27/2013· POWER TRAIN

    I NOTICED A POOL OF OIL UNDER MY REAR AXLE. I INSPECTED IT AND SAW THAT THE WELDS WERE FAILING DUE TO EXCESSIVE RUST. I HAD THE FRAME AND BRAKE LINES REPLACED UNDER THE RECALL AND THIS IS CLEARLY RELATED TO THE RUST PROBLEMS (I HAD THE POWER STEERING RACK REPLACE LAST MONTH DUE TO RUST) BUT TOYOTA WON'T FIX IT UNTIL THERE IS A RECALL. I HAD IT REPAIRED (THE WHOLE AXEL REPLACED) AT A LOCAL GARAGE FOR APPROX. $2,340. WITH THE POWER STEERING RACK REPAIR THAT COMES TO ~ $3,300 IN LESS THAN 2 MONTHS. THE GARAGE SAID THEY SEE THESE PROBLEMS ALL THE TIME ON THE TUNDRAS WITH THE FRAME RECALL. *TR