crashtest

2002 / Toyota

2002 Toyota Prius

Safety ratings

2002 Toyota Prius 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 3Frontal, passenger: 4Side, driver: 3Side, rear passenger: 3Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlOptional

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (2)

  • ENGINE AND ENGINE COOLINGCampaign 06V266000 · 19/07/2006

    ON CERTAIN PASSENGER VEHICLES, DUE TO IMPROPER MOLDING OF THE RESIN BODY OF THE CRANKSHAFT POSITION SENOR INSTALLED ON THE ENGINE BLOCK, ENGINE OIL MAY PENETRATE THE SEAL AND ENTER THE SENSOR WIRING CONNECTOR. THE WIRE HARNESS CONNECTOR MAY NOT BE SUFFICIENTLY ATTACHED TO THE LOCKING TAB OF THE SENSOR WIRING CONNECTOR.

    Risk: ENGINE OIL INSIDE THE SENSOR WIRING CONNECTOR COULD CAUSE EXPANSION DUE TO THE HEAT OF THE ENGINE AND COULD DEFORM THE SENSOR WIRING CONNECTOR. THE CONNECTOR MAY BECOME DISCONNECTED, WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND NOT BE ABLE TO BE RESTARTED INCREASING THE RISK OF A CRASH.

    Fix: DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON JULY 26, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

  • STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 11V304000 · 01/06/2011

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2003 PRIUS PASSENGER CARS MANUFACTURED FROM JANUARY 28, 2000, THROUGH MAY 30, 2003. THE STEERING LINKAGE MAY LOOSEN, RESULTING IN REDUCED ELECTRIC STEERING ASSISTANCE WHEN MAKING A LEFT TURN.

    Risk: LOSS OF POWER STEERING, PARTICULARLY WHEN AN OPERATOR IS ACTIVELY INTENDING TO STEER THE VEHICLE, MAY INCREASE THE RISK OF A CRASH.

    Fix: TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE NUTS IN THE STEERING LINKAGE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 8, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Owner complaints

193
Complaints
15
Crashes reported
4
Fires reported
13
Injuries
5
Deaths

Most-reported areas

  • STEERING81
  • SERVICE BRAKES26
  • TIRES22
  • ELECTRICAL SYSTEM19
  • HYDRAULIC18
  • POWER TRAIN13
  • ENGINE AND ENGINE COOLING12
  • VEHICLE SPEED CONTROL12
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/29/2017· STEERING

    VEHICLE'S STEERING WHEEL BEGINS TO VIBRATE OUT OF CONTROL WHEN ATTEMPTING TURNS. THIS VIOLENT SHAKING POSES SERIOUS DANGERS TO DRIVER WHILE MAKING TURNS, AND CAUSES DRIVER TO PULL OFF OF ROAD AND COMPLETELY TURN CAR OFF. PROBLEM NOTICEABLE FOR APPROXIMATELY 1 MONTH INTERMITTENTLY BEFORE PROBLEM BEGAN OCCURRING WITHOUT FAIL EVERY SINGLE TIME VEHICLE WAS DRIVEN. WHEN TAKEN TO TOYOTA DEALERSHIP IN BLOOMINGTON, IN, MECHANICS SAID ENTIRE RACK NEEDED REPLACING, ESTIMATING A TOTAL MUCH HIGHER THAN VALUE OF CAR ITSELF. NO RECALL FOUND FOR THIS PROBLEM, NO PAPERWORK PROVIDED TO CUSTOMER. ONCE CUSTOMER PAID FOR DIAGNOSTIC CHARGES AND TOOK VEHICLE BACK, POWER STEERING WARNING LIGHTS ARE PERMANENTLY ENABLED AND STEERING ASSIST IS COMPLETELY OFF, CAUSING TURNING TO CONTINUE TO POSE THREAT, ALTHOUGH STEERING WHEEL DOES NOT VIBRATE, YET.

  • 12/26/2003· TIRES

    PURCHASED TOYOTA MR2 SPYDER IN AUGUST OF 2002. CAR NOW HAS 18,300 MILES AND BOTH FRONT TIRES (YOKOHAMA ADVAN A043 185/50R15) ARE WORN BEYOND RECOMMENDED TREAD DEPTH AND BLISTERED ON INSIDE(BECAUSE OF FRONT-END MISALIGNMENT ACCORDING TO DEALERSHIP). *AK

  • 12/21/2004· SERVICE BRAKES, HYDRAULIC

    2002 TOYOTA SEQUOIA BRAKES VIBRATE SEVERELY. VSC SYSTEM WARNING LIGHT FREQUENTLY COMES ON. PROBLEM HAS EXISTED SINCE CAR HAD 10,000 MILES, NOW HAS 36,000 AND DEALER AND TOYOTA CLAIM IT IS OUT OF WARRANTY. TOYOTA CLAIMS THAT CAR HAS NO BRAKE PROBLEMS, NO SAFETY PROBLEMS AT ALL, AND THAT ORIGINAL BRAKES ARE NOT DEFECTIVE IN DESIGN. I AM INFORMED THAT TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN, ALTHOUGH TOYOTA DENIED THIS THE DEALER ADMITTED THAT IT EXISTED, BUT I HAD TO SPECIFICALLY COMPLAIN ABOUT THE SPECIFIC BRAKE PROBLEM, OR THEY WOULD NOT AND DID NOT ADVISE ME OF THE REMEDY. THESE BRAKE ISSUES ARE A SERIOUS SAFETY PROBLEM.*AK

  • 12/17/2003· SUSPENSION

    SEVERE VIBRATION IN THE STEERING WHEEL. THIS OCCURRED WHEN VEHICLE WAS IN REVERSE AT LOW SPEEDS. DEALERSHIP WAS UNABLE TO RESOLVE THE PROBLEM. *AK

  • 12/15/2010· STEERING

    REPEATED PROBLEMS WITH STEERING, INCLUDING UNCONTROLLABLE VIBRATION OF STEERING WHEEL AND LOSS OF POWER STEERING. CAR HAS 39K MILES. PROBLEM HAS RECENTLY GROWN WORSE, WITH COMPLETE LOSS OF POWER STEERING AND APPEARANCE OF PS WARNING ON COMPUTER SCREEN DURING HIGHWAY DRIVING. PROBLEM IS ESPECIALLY PREVALENT IN COLD WEATHER. VERY DANGEROUS. *TR

  • 12/14/2010· STEERING

    TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK WOULD NEED TO BE REPLACED. THE DEALER DEEMED AS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

  • 12/14/2004· LATCHES/LOCKS/LINKAGES

    PLASTIC DOOR HANDLES ON TOYOTA SEQUOIAS EASILY BREAK OFF, VERY FLIMSY. THIS COULD LEAD TO SOMEONE GETTING TRAPPED IN THEIR CAR, ESPECIALLY IF YOU ARE INVOLVED IN AN ACCIDENT AND NEED TO OPEN THE DOOR QUICKLY OR AGGRESSIVELY. MY NEIGHBOR HAPPENS TO HAVE THE SAME VEHICLE EVEN THE SAME COLOR AND I ASKED HIM HOW HE LIKES IT AND HE SAID FANTASTIC, EXCEPT WE HAVE BROKEN OFF 2 DOOR HANDLES. WHEN I TOOK IT TO THE DEALER THE SERVICE WRITER CASUALLY MENTIONED, "OH, WE GET THESE IN ALL THE TIME". I CONTACTED THE DEALER AND THE TOYOTA ZONE OFFICE AND THEY WILL NOT PAY FOR THE $175 REPAIR. THIS IS A SERIOUS SAFTEY HAZARD AND A DEFECTIVE PRODUCT.*AK

  • 12/09/2003· STEERING

    POWER STEERING GEAR ASSEMBLY (RACK AND PINION) IS FAILING. CAR SHAKES WHEN TURNING. IT FAILED ON 2 PRIUS OUT OF 5 I HAVE HAD. I THINK THERE SHOULD BE A RECALL FROM TOYOTA FOR THIS ISSUE.*AK

  • 12/07/2004· EQUIPMENT

    I PURCHASED A 2002 TOYOTA SAQUOIA IN THE YEAR OF 2002,IN THE YEAR 2003 MY AIR CONDITIONING SYSTEM WENT OUT IN MY NEW VEHICAL UPON TAKING IT TO THE LOCAL TOYOTA DEALER I WAS TOLD THAT MY COMPLETE AIR CONDITIONING SYSTEM NEEDED TO BE REPLACED,I HAVE WENT A COMPLETE YEAR WITH OUT AN AIR CONDITION SYSTEM MIND YOU I LIVE IN AUGUSTA GEORGIA,THIS CAUSES SEVERAL THINGS TO NOT FUNCTION PROPERLY SUCH AS GAS GAGE NOT PROPERLT WORKING,WHEN YOU DRIVE THE CAR 60 MPH OR OVER THE TRUCK BEGAN TO BURN,THE AIR COMES ON AUTOMATICLLY AND THE TRUCK BEGAN TO JUMP VERY BADLY LIKE THE CAR IS GOING TO BLOW UP,THE HEAT ONLY WORKS WHEN YOU SET IT AT 80 DEGREES OR HIGHER SO YOU CAN ONLY LEAVE IT ON FOR SO LONG THEN YOU MUST TURN IT OFF AND WHEN IT GETS COLD AGAIN YOU HALF TO TURN IT ON AGAIN THIS GOES ON ALL DAY LONG.I CAN'T SEM TO GET ANY ONE FROM TOYOTA TO HELP ME WITH THERE DEFAULT, MY WIFE WON'T EVEN DRIVE THE CAR.SO WHEN I TOOK IT TO A NOTHER DEALER TO SEE IF THIS WAS REALLY THE PROBLEM HE TOLD ME THAT THE SYSTEM WAS REALLY BLOWEN.SIRS I WORK VERY HARD FOR MY MONEY AND I DON'T HAVE A LOT OF IT TO GIVE AWAY,IREALLY DON'T APPRICIATE A PRESTEGIOUS COMPANY SUCH AS TOYOTA TO PRAY ON ON IT'S CONSUMER. WHEN THE VEHICAL WAS CHECKED TO SEE IF THERE WAS A RECALL AT MY REQUEST THERE WAS WHAT YOU CALL A BULLITEN ON THIS PROBLEM,I THEN ASKED IF YOU KNOW THAT THIS PROBLEM ENOUGH WHY ISN'T THERE A RECALL I REALLY DON THINK THAT I THE CONSUMER SHOULD HALF TO FOOT A $2000 BILLL ON SOMETHING THAT WAS NOT MY FAULT I AM VERY SORRY THAT I PICKED A TOYOTA SEQUOIA THIS IS NOT A CHEAP VEHICAL IF YOU CAN HELP ME AND MY FAMILY PLEASE DO SO.THANK YOU IN ADVANCE. *AK

  • 12/04/2002· AIR BAGSCrash

    THE VEHICLE WAS HIT AT 25 MPH IN THE FRONT CENTER YET THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. THE DEALER HAS BEEN NOTIFIED. *TS *NLM

  • 12/03/2003· TIRES

    PROBLEMS WITH TIRE EQUIPMENT ON 2002 TOYOTA PRIUS.*MR CONSUMER REPLACED THE TIRES SEVEN TIMES TO DATE. PROBLEMS WITH THE TREAD AND SIDEWALL. MANUFACTURER WAS MADE AWARE OF THE DEFECT. *PH

  • 12/02/2011· STEERING

    ON COLD DAYS, WHEN DRIVING FOR THE FIRST TIME, THE STEERING WHEEL WILL START SHUDDERING BACK AND FORTH VIOLENTLY AND RAPIDLY IF I TRY TO TURN THE VEHICLE. THIS OCCURS REGARDLESS OF THE ROAD CONDITION AT SPEEDS OF LESS THAN 10 MPH. THE SHUDDERING STOPS ONLY WHEN I STRAIGHTEN OUT THE WHEEL. *TR

  • 12/02/2003· POWER TRAIN,TIRES

    WHILE DRIVING, THE CONSUMER NOTICED A NOISE WAS COMING FROM THE FRONT END. THE FIRST FAILURE OF THE FRONT TIRES WAS JULY 2,2003 AT 20624 MILES. NEW REPLACEMENT TIRES WERE PUT ON THE REAR. THE OLD TIRES WERE MOVED TO THE FRONT. THE FRONT TIRES FAILED SEP 27 2003. TOOK VEHICLE TO DEALERSHIP AND THE CONSUMER WAS INFORMED BY THE MECHANIC THAT THE TIRES WORE OUT BADLY ON THE INSIDE AND WOULD NEED TO BE REPLACED. TIRE SIZE P175/65R14XL. THE VEHICLE JERKED WHEN STARTED. NO PROBLEM FOUND. *AK *TT *JB

  • 12/01/2013· STEERING

    VIOLENT SHAKING IN STEERING WHEEL UPON IGNITION; SPORADIC JERKY STEERING; REPEATED LOSS OF POWER STEERING AT VARIOUS SPEEDS INCLUDING HIGHWAY SPEEDS. THIS SEEMS TO THE SAME PHENOMENON THAT WAS THE SUBJECT OF A SAFETY RECALL OF 2001 PRIUSES. THE RECALL SHOULD BE BROADENED. *TR

  • 11/29/2006· ENGINE AND ENGINE COOLING

    NHTSA RELEASED A REPORT ON TOYOTA PRIUS 2002 RECALL LAST JULY 06 AND TOYOTA WILL RECALL THIS BY AUG 06, BUT THERE NOT DOING IT. VEHICLE SAFETY DEFECT/NONCOMPLIANCE NOTICES RECEIVED DURING JULY ... ... 34,771 MY 2001-2002 ECHO AND PRIUS PASSENGER VEHICLES. ... WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING ... THE RECALL IS EXPECTED TO BEGIN EARLY AUGUST 2006. ... TOYOTA AND DEALERSHIP ARE TRIED TO GET AWAY FROM THIS ISSUE TO MY CAR PRIUS 2002. AT THE DEALER THEY TRIED TO CHARGE ME FOR $10,000 TO FIX THIS AND NOT GUARANTEEING THAT WILL SOLVE THE STALLING PROBLEM THAT WAS LAST OCT 06. DEALERSHIP ARE NOT TRAIN TO DIAGNOSE PRIUS CAR BUT THEY SELLING FOR IT. PROOF THEY WANT ME TO PAY $600 JUST TO DIAGNOSE FOR SPECIALIST TECHNICIAN. NOW THEY (TOYOTA) TRYING TO GET AWAY TO FIX STALLING PROBLEM TO MY PRIUS 2002. PLEASE HELP, AS I'M OLD NOW GOING BROKE. *NM

  • 11/29/2002· FUEL SYSTEM, OTHER

    WHILE IN MOTION CONSUMER NOTICED THE FUEL GAUGE HAD DROPPED TWO MARKERS. ALMOST IMMEDIATELY AFTERWARD, THE DASHBOARD INDICATOR DEMONSTRATED THREE SYMBOLS, A. TAKE VEHICLE TO A TOYOTA DEALER, B. MASTER WARNING LIGHT, C. TAKE VEHICLE TO THE DEALER IMMEDIATELY. CONSUMER SPOKE WITH A TOYOTA REP TO NO AVAIL. AFTER CALLING A TOW COMPANY, CONSUMER WAS INFORMED THAT THE PROBLEM WAS THE VEHICLE WAS IN NEED OF GASOLINE, THE TOW TRUCK BOUGHT THE CONSUMER SOME FUEL FOR THE VEHICLE AND THE PROBLEM WAS IMMEDIATELY REMEDIED, THE CONSUMER IS DISAPPOINTED WITH TOYOTA'S SERVICE AND BELIEVES THEY SHOULD HAVE KNOW WHAT THE PROBLEM WAS, THE FAULTY FUEL GAUGE WAS LATER REPLACED. *JG *NLM *JB

  • 11/28/2005· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

    DT: THE CONTACT STATED WHEN THE WARNING LIGHTS CAME ON THE CAR STALLED AND EVENTUALLY CAME TO A COMPLETE STOP. ON SEPTEMBER 6, 2005 THE CAR SLOWED DOWN TO 37 MPH. THE WARNING LIGHTS CAME ON AND THE CAR STOPPED. THE DEALER SAID IT WAS THE ACCELERATOR ASSEMBLY, WHICH WAS REPLACED AT THE CONSUMERS EXPENSE. ON NOVEMBER 14, 2005 THE COOLANT LIGHT CAME ON AND THE VEHICLE WOULD NOT ACCELERATE, AND THEN CAME TO A COMPLETE STOP. THE DEALER SAID IT WAS THE COOLANT SENSOR IN THE TRANSAXLE. THE TRANSAXLE WAS REPLACED AT THE CONTACT'S EXPENSE. AFTER PICKING UP THE CAR ON NOVEMBER 23, 2005 THE PROBLEM STOPPED. PRIOR TO SEPTEMBER 6, 2005 THE ONBOARD COMPUTER WAS REPLACED DUE TO THE AFOREMENTIONED PROBLEM. THE COMPUTER WAS REPLACED UNDER WARRANTY. *AK UPDATED 12/2705. *JB

  • 11/22/2019· STEERING

    MY STEERING WHEEL STARTS SHAKING VIOLENTLY WHEN DRIVING UNDER 32 DEGREES OUTSIDE AND LOCKS UP THE ABILITY TO STEER WHICH CAN BE DEADLY ON THE HIGHWAY WHICH I DON'T DRIVE MUCH LUCKILY AND TOYOTA HAS NO OPEN RECALLS EVEN THOUGH I'M NOT THE ONLY ONE WITH THIS. I'VE HAS TO HURT MY HANDS WRESTLING WITH IT TO PULL OVER WHICH IS DANGEROUS ON SOME ROADS!!!! VERY DANGEROUS FAULT IN A CAR THIS IS THE 1 PART I RELY ON TO SAVE ME! CAN'T BELIEVE TOYOTA WON'T FIX IT!!! ALSO THIS HAPPENS A FEW TIMES EVERY WEEK THOUGH OUT THE ENTIRE WINTER! IT HAPPENS WHEN DRIVING ON WINDING ROAD AT 10-35 MPH AND SOMETIMES HAPPENS WHEN TURNING RIGHT OR LEFT! I NEED ADVICE!

  • 11/22/2004· TIRES

    MODEL: TOYOTA PRIUS 2002 PURCHASE FROM : PUTNAM TOYOTA, CERTIFIED UNIT, JUNE 2004 FAILURE TYPE : TIRE BURST ON SIDE WALL OF THE TIRE, TWICE IN 5 MONTHS. FAILURE ROOT CAUSE : DRIVE OVER PARKING CURB, AT LESS THAN 2 MPH. FAILURE LOGIC : WHY THE TIRE BURST IN SUCH A MANNER, ESPECIALLY TOYOTA CLAIM, THIS IS A SPECIAL DESIGN OVERLOAD PRESSURE TIRE. PART REPLACE/SERVICE: BOTH TIRES WERE REPLACE AT CAPITOL TOYOTA DEALERSHIP. COST PER INCIDENT: TIRE =$79.00, LABOR = $60.81, TIRE ONLY AVAILABLE AT TOYOTA DEALERSHIP. CONCERN: WHAT WOULD HAPPEN IF I DRIVE 60 MPH ON FREEWAY, AND HIT A BUMPER UNEVEN PATH ON THE HIGHWAY, WOULD IT BURST AS WELL ! *JB

  • 11/20/2010· STRUCTURE,LATCHES/LOCKS/LINKAGES

    2002 TOYOTA SIENNA MINIVAN. WHEN I TRY TO OPEN THE DRIVER SIDE SLIDING DOOR, I CAN HEAR IT UNLATCH BUT REMAINS SHUT. YOU HAVE TO PUSH THE REAR PART OF THE DOOR BACK IN UNTIL YOU HEAR A CLICK, THEN YOU HAVE TO VIOLENTLY PULL THE HANDLE AND THE DOOR WILL OPEN. *TR

  • 11/16/2015· STEERING

    TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK IN VERY COLD WEATHER, BUT OPERATED NORMALLY ONCE THE VEHICLE WARMED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 140,000.

  • 11/16/2007· SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING

    I HAVE A 2002 TOYOTA SEQUOIA WITH 62,000 MI. I HAVE BEEN TO TWO TOYOTA DEALERS TO FIGURE OUT MY PROBLEM. THE VSC TRAC, VSC OFF, ABS AND BRAKE LIGHTS ARE COMING ON. FINALLY AFTER @$700 OF MY MONEY, THEY FIGURED OUT THE PROBLEM TO BE THE ECU. THIS WILL NOW COST ME @1800 FOR PARTS, AND WHO KNOWS YET FOR LABOR. I HAVE READ ONLINE THAT MANY OTHER TOYOTA OWNERS HAVE THE SAME PROBLEM. THIS IS AN EXPENSIVE SITUATION, UNLESS YOU HAVE THE EXT. WARRANTY. I FEEL THAT TOYOTA NEEDS TO DO SOMETHING ABOUT THIS, MAYBE RECALL THIS AND FIX THESE CARS BEFORE THERE IS AN ACCIDENT. I LIVE IN NEW YORK WHERE THERE IS ALOT OF SNOW. MY VSC WILL NOT WORK UNTIL I GET THIS FIXED. I HAVE TWO SMALL CHILDREN AND HAVE TO RELAY ON STANDARD BRAKES IN THE SNOW UNTIL THIS IS FIXED. TOYOTA SHOULD STAND BEHIND THEIR REPUTABLE NAME AND FIX THESE PROBLEMS ASAP..... *TR

  • 11/15/2012· STEERING

    TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING SHAKE VIOLENTLY WHILE TURNING, REVERSING, OR IN DRIVE. THE STEERING HAD TO BE HELD WITH BOTH HANDS TO BE ABLE TO KEEP THE VEHICLE IN LANE. THE STEERING WOULD STOP SHAKING WHENEVER THE ACCELERATOR PEDAL WAS RELEASED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V537000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,000.

  • 11/15/2011· STEERING

    TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THERE WAS A MALFUNCTION IN THE POWER STEERING SYSTEM WHICH CAUSED THE STEERING WHEEL TO SEIZE WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE ANGLE SENSOR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V304000 (STEERING:ELECTRIC POWER ASSIST SYSTEM) PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT FILED A COMPLAINT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 65,000. UPDATED 01/04/12*LJ THE VEHICLE WAS TOWED TO THE DEALER WHO REINITIALIZED THE TORQUED ANGLE SENSOR.

  • 11/15/2010· STEERING

    STEERING WHEEL SHAKES WHEN STARTING TO BACK UP OR GO FORWARD . HAPPENS IN COLDER WEATHER MORE OFTEN <DEALER SAID IT WAS NOT A WARRATY ISSUE WHEN I FIRST APPROACED THEM IN 2004.. HAD 60K MILES ON IT. THEY SAID IT WAS AN ELECTRONIC STEERING ISSUE WITH MOTOR ON RACK AND PINION GEAR. TOYOTA PRIUS 2002 YEAR MODEL, THEY WOULDGO T REPLACE IT OF OVER $1000.,,, SAID TO DRIVE IS AND NOT WORRY BUT IF IT GOT WORSE TO BRING IT IN,. WELL RECENTLY I HAVE TALKED TO MANY OTHER PRIUS OWNERS WITH 2001 AND 2002 MODELS AND SOME HAVE HAD THE SAME PROBLEMS AND SOME HAD IT FIXED SO I DEICDED TO GO TO PRIUSCHAT AND FOUND THIS WAS A PROBLEM ,. AND WAS DANGEROUS., BUT THERE IS NO RECALL NOTICE ON THIS ISSUE., SO I THOUGHT IT BEST TO LOOK INTO AGAIN AND SEE YOU HAVE A COMPLAINT REGISTERED THIS YEAR.,., IF THERE IS MORE INFORMATION YOU CAN PROVIDE I WOULD LIKE TO KNOW MT IMPRESSION IF THE SERVICE MANAGERS AT TOYOTA LIKE TO SKIRT THE ISSUE OF DANGER OR POSSIBLE ACCIDENTS AND TRY TO GET YOU TO REPAIR IT AT YOUR COST,,,,I HOPE YOU FOLKS LOOK INTO THIS MATTER MORE DEEPLY. *TR

  • 11/11/2014· STEERING

    IN A MODEL 2002 TOYOTA PRIUS WITH LESS THAN 60000 MILES, WHILE STARTING OUT FROM PARK GOING INTO REVERSE THE ELECTRIC POWER STEERING VIOLENTLY STARTED SHAKING AND PULLED THE STEERING WHEEL FROM THE DRIVERS HANDS. THIS CAUSED A TEMPORARY WARNING/CAUTION LIGHT THAT QUICKLY WENT OUT. AFTER THE INCIDENT THE PROBLEM BECAME MORE FREQUENT, HAPPENING WHILE DRIVING AT ANY SPEED AND WHILE STOPPED. EVENTUALLY THE PROBLEM CAUSED THE STEERING ASSIST TO FAIL COMPLETELY. WHEN TOYOTA WAS CONTACTED, THEY KNEW ABOUT THE PROBLEM AND SAID THEY HAD RECALLS ON OTHER YEAR PRIUS MODELS FOR THE SAME ISSUE. THEY REPORTED THE GEAR RACK ELECTRONIC SENSOR FAILS AND THE RACK MUST BE REPLACED BUT UNFORTUNATELY THE 2002 WASN'T UNDER THE RECALL. WHEN ASKED WHY, NOBODY SEEMED TO KNOW. *TR

  • 11/10/2010· ELECTRICAL SYSTEMFire

    WHEN DRIVING IN TRAFFIC HYBRID BATTERY COMPLETELY DISCHARGES CAUSING CAR TO LURCH WHEN TRYING TO ACCELERATE. ONCE THE CAR IS OUT OF TRAFFIC THE BATTERY OVER CHARGES CAUSING THE BATTERY TO OVER HEAT AND CAUSE THE CABIN TO FILL WITH A SCARY SMELL OF BURNING. THE HYBRID BATTERY FAN IS ON. TOOK TO TOYOTA DEALERSHIP PAID NEARLY $300 FOR DIAGNOSTIC AND THEY COULD FIND NO ERROR CODES RELATED TO THE PROBLEM. CALL CHP TO ASSIST IN TOW TO DEALERSHIP. *TR

  • 11/09/2009· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 2002 TOYOTA PRUIS. WHILE DRIVING APPROXIMATELY 55 MPH, THE PASSENGER HEADLIGHT FAILED WITHOUT WARNING. AFTER MANIPULATION OF THE HEADLIGHT SELECTOR SWITCH THE PASSENGER HEADLIGHT ACTIVATED. THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 63,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

  • 10/29/2009· SERVICE BRAKES, HYDRAULIC

    RIGHT FRONT DISC BRAKE PADS WERE INSPECTED ON 9-3-2009 BUT ON 10-23-2009 GRINDING NOISE BEGAN. PADS AND ROTORS ON FRONT BRAKES WERE REPLACED. TOLD METAL TO METAL CONTACT HAD DEVELOPED AND VEHICLE WAS UNSAFE TO DRIVE. *TR

  • 10/28/2013· SERVICE BRAKES

    I HAVE ALWAYS HAD PROBLEMS WITH THE BRAKES ON THE PRIUS, BUT THE DEALER KEEPS TELLING ME THERE IS NOTHING WRONG WITH IT. YET YOU FIRST HIT THE BRAKES ON THEY ARE OK, BUT IF YOU HAVE TO HIT THEM HARD - NO BRAKES...YET THE DEALER CAN'T FIND ANYTHING WRONG WITH IT. "THE COMPUTER DOESN'T SHOW ANYTHING WRONG" I GUESS I WILL HAVE TO KILL SOMEONE BEFORE I CAN GET THEM TO LISTEN AND FIX THE PROBLEM. THE LAST 12 YEARS HAVE BEEN A NIGHTMARE......WHY CAN'T WE GET THEM TO RECALL THIS? I SEEN SO MANY PEOPLE YOU COMPLAIN ABOUT THE SAME THING YET NOTHING IS DONE? *TR

  • 10/24/2013· STEERING

    TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE ABNORMALLY WHEN FIRST STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND SERVICED UNDER NHTSA CAMPAIGN NUMBER 11V304000 (STEERING), HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 170,000.

  • 10/18/2016· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

    HYBRID CIRCULATION PUMP FAILED. THREE WARNING LIGHTS CAME ON.

  • 10/15/2010· UNKNOWN OR OTHERCrash

    2002 TOYOTA PRIUS. CONSUMER WRITES REGARDING A FATAL COLLISION INVOLVING A TOYOTA VEHICLE *TGW THE CONSUMER STATED THE TOYOTA PRIUS CROSSED OVER A GRASS MEDIAN BETWEEN A DIVIDED EXPRESSWAY AND STRUCK A CHEVROLET BLAZER.

  • 10/15/2008· VISIBILITYFire

    WHILE DRIVING I SMELLED SOMETHING BURNING IN THE CAR, I SHUT OFF THE AIR CONDITIONER. I THEN TURN ON THE AIR AND NOTHING HAPPENED. FINDING LATER THAT THE BLOWER MOTOR WIRING CONNECTOR UNDER THE DASH HAD BURNED UP, ALMOST CAUSING A FIRE. (I HAVE PICTURES WHAT HAPPENED). *TR

  • 10/15/2007· STEERING

    TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE SLOWED DOWN TO EXIT THE HIGHWAY AND HIS POWER STEERING FAILED. THE DEALER STATED THAT THE TORQUE SENSOR IN THE STEERING GEAR BOX FAILED. A NHTSA RECALL WAS ESTABLISHED (NHTSA CAMPAIGN ID NUMBER: 00V285000). REPAIRS WERE NOT MADE. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000.

  • 10/15/2005· SUSPENSION,TIRES

    CHECK ENGINE LIGHT KEPT COMING ON THEN GOING OFF. TOOK TO DEALER BUT THEY COULDN'T GET IT TO DUPLICATE PROBLEM. WHILE THERE THEY NOTICED TIRES WERE SEVERELY WORN. TOLD ME I NEEDED 4 NEW TIRES AND A 4 WHEEL ALIGNMENT AT 27,008 MILES. PURCHASED 4 175/65R14 RE 92 EXTRA LOAD TIRES. LEFT AFTER PAYING FOR REPAIRS INCLUDING AN OIL CHANGE OF $557.61 N AUGUST 3, 2004. OCTOBER 8, 2005 HAD TWO NEARLY FLAT FRONT TIRES. HAVE HAD TO PUT AIR INTO TIRES SEVERAL TIMES OVER THE PAST 4 MONTHS - EVEN TOOK CAR TO AUTO GARAGE THAT CHANGED TIRES FROM WINTER TO SUMMER THINKING THEY PUT THEM ON WRONG. OCT. 12, 2005 STARTED HEARING A HUMMING NOISE IN FRONT LEFT TIRE. TOOK TO AUTO GARAGE ON OCT 15, 2005 TO BE TOLD THAT ONCE AGAIN TIRES NEEDED TO BE REPLACED AGAIN BECAUSE THEY WERE WORN DUE TO NEEDING A FRONT END ALIGNMENT AND FRONT LEFT TIRE NEEDED A BALL BEARING. INSIDE WALL OF TIRES IS WORN OFF AND DANGER OF TIRE BLOW-OUT. REAR TIRES ALSO SHOW SIGNS OF PREMATURE WEAR ON INSIDE WALL AND SHOULD BE REPLACED SOON. CURRENT MILEAGE IS 44,804. I ALSO PUT ON WINTER TIRES EVERY AUTUMN ONTO THE FRONT. GARAGE TECHNICIAN SAID THERE WAS SOMETHING WRONG WITH BURNING THROUGH 2 SETS OF 4 TIRES WITHIN 45,000 MILES AND I SHOULD CONTACT DEALER. *JB

  • 10/09/2007· STEERING

    TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. WHILE DRIVING BETWEEN 55-65 MPH, THE STEERING WARNING INDICATOR LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE DEALER STATED THAT THERE WAS A FAULTY SENSOR AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. NHTSA CAMPAIGN ID NUMBER 00V285000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)) FOR A 2001 TOYOTA PRIUS WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 10/23/07 *TR

  • 10/06/2012· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)Crash

    I WAS DRIVING THE VEHICLE UNDER SPEED LIMIT WHEN MY STEERING WHEEL BECAME STIFF. I WAS DRIVING WHEN MY STEERING WHEEL BECAME STIFF AND AFTER FEW SECONDS I WAS AT A CURVE AND WAS NOT ABLE TO TURN LEFT AND WENT OFF THE ROAD INTO A DITCH AND COLLIDING WITH AN OBJECT. THE CAR GOT HUGE DAMAGE AND WAS NOT DRIVABLE AND STILL IN MY YARD. *TR

  • 10/06/2005· UNKNOWN OR OTHER

    CONSUMER VEHICLE HAS IN BEEN IN THE SHOP FOR REPAIRS SINCE APRIL 05. CONSUMER FEEL THE VEHICLE IS UNABLE TO BE REPAIRED. *TS THE CONSUMER DID NOT STATE WHAT THE PROBLEMS WERE. *JB

  • 10/05/2010· STEERING

    STEERING WHEEL SHAKES VIOLENTLY FOR A FEW SECONDS THEN STOPS. UP UNTIL YESTERDAY IT DID THIS SPORADICALLY WHILE BACKING AND TURNING. YESTERDAY, IT DID IT DURING WET WEATHER, 50 DEGREES FAHRENHEIT, BACKING AND TURNING. THEN IT DID IT AGAIN WHILE DRIVING AND TURNING IN A PARKING GARAGE. THIS WAS THE FIRST TIME IT HAS EVER DONE IT GOING FORWARD. THIS PROBLEM HAS BEEN OCCURRING FOR APPROX 8 YEARS ON AND OFF. TOYOTA DEALERSHIP SAYS THEY CANNOT REPRODUCE PROBLEM. *TR

  • 10/04/2006· SUSPENSION,TIRES

    2002 PRIUS HAS HAD NUMEROUS PROBLEMS WITH TIRES HAVING TO BE REPLACED OR REPAIRED. *TS THE CONSUMER HAS HAD TO REPLACED 6 TIRES AND HAS HAD 3 TIRES REPAIRED. THE TIRE ON THE VEHICLE ARE SPECIAL TIRE AND CAN ONLY BE PURCHASED AT A TOYOTA DEALER. *NM

  • 10/03/2007· STEERING

    TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. EACH TIME THE VEHICLE IS DRIVING FORWARD OR IN REVERSE AT APPROXIMATELY 4 TO 10 MPH, IT SHAKES VIOLENTLY. THE FAILURE OCCURS INTERMITTENTLY AND USUALLY IN COLD WEATHER. THE VEHICLE SHAKES ROUGHLY AFTER IT HAS BEEN DRIVEN FOR A WHILE. THE VEHICLE WAS TAKEN TO A DEALER ON TWO OCCASIONS. SERVICE BULLETIN NUMBER 20040604 WAS REFERENCED. THE DEALER DISCOVERED THAT THE STEERING RACK AND STEERING COMPUTER FAILED AND NEEDED TO BE REPLACED AT THE COST OF $2,200. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 40,000.

  • 10/03/2002· TIRES

    THE RIGHT FRONT TIRE BLEW FOR NO APPARENT REASON. THE SIDEWALL WAS TORN. THE DEALER HAS REFUSED TO REPLACE IT BECAUSE THE MANUFACTURER WOULDN'T REFUND THEM. THE TEAR IS FROM THE INSIDE OUT. THE SIZE OF THE TIRE IS 205/65R15 92T. THE TIRES ARE BRIDGESTONE POTENZA RE92. NLM

  • 10/02/2002· PARKING BRAKECrash

    VEHICLE WAS PARKED IN AN INCLINED SPOT. PARKING BRAKE ENGAGED. PARKING BRAKE FAILED AND CAR ROLLED OVER A CURB INTO A METAL POLE ABOUT 10-15 MINUTES AFTER THE CAR WAS PARKED. *PH (2002 TOYOTA MR2) *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768022

  • 09/30/2005· VEHICLE SPEED CONTROLCrash

    I HAD JUST LEFT ONE AREA OF A PARKING LOT AND WAS TRAVELING TO ANOTHER AT A LOW RATE OF SPEED (5 TO 15 MPH) SO MY 2002 TOYOTA PRIUS WAS RUNNING UNDER ELECTRICAL POWER. I TURNED RIGHT TO PULL INTO A PARKING SPACE BETWEEN TWO SUVS, COASTING IN WITH MY FOOT OVER THE BREAK PEDAL. WHEN I WAS MORE THAN HALFWAY INTO THE PARKING SPACE, THE CAR SUDDENLY SHOT FORWARD JUMPING THE CURB AND STOPPING ONLY WHEN IT HIT A STONE PILLAR. WHEN I LOOKED DOWN (AFTER CHECKING TO SEE IF MY 13 YEAR OLD SON WAS ALRIGHT, I SAW THAT MY FOOT WAS ON THE BRAKE PEDAL. FORTUNATELY NO PEDESTRIAN WAS IN THE WALKWAY, AND I DID NOT HIT THE SUV TO MY RIGHT OR LEFT. HOWEVER, THE UNEXPECTED ACCELERATION WAS NOT A RESULT OF PRESSING ON THE GAS PEDAL. *JB

  • 09/28/2018· STEERING

    WHILE DRIVING LOST OF STEERING MOMENTARILY FOR SEVERAL MONTHS BUT THOUGHT IT WAS BELT SLIPPAGE. TODAY (9/28/ 2018) TOTAL LOST OF STEERING. WAS ABLE TO GET VEHICLE TO SIDE OF ROAD AND SHUTOFF IGNITION SWITCH. STARTED VEHICLE AGAIN AND HAD NORMAL STEERING CONTROL AGAIN. AFTER REVIEWING RECALLS NOTICED THAT TOYOTA HAD TWO VOLUNTARY RECALLS ON SAME PROBLEM BUT HAVE NOW REMOVED THEM. WHAT CAN BE DONE FOR THIS PROBLEM. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  • 09/28/2006· STEERING

    POWER STEERING FAILURE. WHEN FIRST STARTING CAR STEERING CAN SOMETIMES VIBRATE VIGOROUSLY, THEN WARNING LIGHT CAN COME ON SOMETIMES POWER STEERING WORKS FOR A WILE THEN FAIL OTHER TIMES IT FAILS IMMEDIATELY MAKING STEERING VERY DIFFICULT. *JB

  • 09/28/2004· TIRES

    THE TIRES WERE DEFECTIVE. AFTER TAKING THE VEHICLE TO DEALER FOR SERVICE IT WAS DISCOVERED THAT CHUNKS ERE MISSING FROM THE INSIDE OF THE TIRES. MANUFACTURER OFFERED REIMBURSEMENT.*AK

  • 09/27/2005· SUSPENSION

    DT: 2002 TOYOTA RUNNER. THE CONSUMER RECEIVED A RECALL LETTER FOR LOWER BALL JOINT. THE CONSUMER STATED THE WHEELS WERE CUTTING THE TIRES ON FRONT WHERE LOWER BALL JOINT WAS LOCATED. THE CONSUMER CONTACTED TOYOTA, WHO SAID IT IS NOT RELATED TO LOWER BALL JOINT, AND THEY COULD NOT DO ANYTHING ELSE FOR THE CONSUMER. THIS HAS BEING HAPPENING SINCE THE CONSUMER BOUGHT VEHICLE. IT HAS 30,000 MILES , AND NEEDED NEW TIRES.*AK

  • 09/26/2016· STEERING

    I HAVE TOYOTA PRIUS 2002 I WAS DRIVING YESTERDAY THE STEERING HAD BEEN MAKING LIKE A RUBBER-SQUEAK NOISE WHEN TURNED TO THE RIGHT AT LOW SPEEDS.I WAS DRIVING, AND THE WHEEL STARTED TO SORT OF PULSE IN MY HANDS LIKE IT WAS GAINING/LOSING POWER ASSIST.ABOUT 10 MINUTES LATER, FAILED. BIG PS BUTTON ON DISPLAY, WITH THE RED TRIANGLE BY THE ODOMETER. THIS MORNING I WAS DRIVING THE CAR WHEN ALMOST HATE SOMEONE BECAUSE A LOST THE CONTROL OF THE CAR AND THE STEERING WAS SHAKING.