2002 Suzuki Grand Vitara

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2002· ENGINE AND ENGINE COOLING

  CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING OIL IS LEAKING FROM THE ENGINE CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

• 12/06/2002· POWER TRAIN

  MODEL DR200 SEK2; THE DRIVE CHAIN ON THE MOTORCYCLE CAME WHILE TRAVELING 3-4 MPH. THE CAUSE IS STILL UNKNOWN WITH THE OWNER INSPECTING THE CHAIN TO MAKE SURE THE CHAIN OPERATED WITH MANUFACTURES' SPECIFICATION(S). PLEASE DESCRIBE DETAILS. TS

• 12/06/2002· SUSPENSION,SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER

  THIS IS THE WORST SUV I HAVE EVER DRIVEN. IT WANDERS ALL OVER THE ROAD IT SIMPLY WILL NOT GO STRAIGHT. THE BRAKES WHEN APPLIED PULL YOU TO THE CENTER OF THE ROAD. DT

• 12/03/2003· SERVICE BRAKES, HYDRAULIC,WHEELSCrash

  WHILE DRIVING AT 70 MPH BRAKE FOUNDATION ASSEMBLY AND THE WHEEL FELL OFF. AS RESUL, VEHICLE ROLLED OVER. CONSUMER HAD PICTURES AND POLICE REPORT. *AK.

• 11/29/2007· POWER TRAINCrash

  2002 SUZUKI VITARA WITH TRANSMISSION FAILURE. CONSUMER STATES THAT THE VEHICLE WILL GO INTO REVERSE WITH NO HELP FROM THE DRIVER AND OTHER TIMES IT WILL LOCK UP AND NOT GO INTO REVERSE. SHE ALSO STATES THAT IT HAS CAUSED DAMAGE TO PERSONAL PROPERTY. *KB THE CONSUMER STATED WHEN THE THIRD INCIDENT OCCURRED, THE VEHICLE LOCKED UP AND WOULD NOT GO INTO REVERSE. *JB

• 11/29/2005· SEAT BELTS

  DT: THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE ASSEMBLY BROKE. THE SEAT BELT WILL NOT LOCK . HAS NOT TAKEN THE VEHICLE TO A DEALER. *AK UPDATED 12/07/05. *JB

• 11/23/2004· SERVICE BRAKES, HYDRAULIC

  THERE WAS A VIBRATION COMING FROM THE BRAKES. THE ROTORS HAD COMPLETELY WARPED. *JB

• 11/19/2003· POWER TRAIN

  THE GEAR SHIFTER FAILED TO FUNCTION AND SUDDENLY GOT STUCK IN THE GEAR THAT IT WAS IN. DEALERSHIP REPLACED THE PART, BUT THE PROBLEM RECURRED.*AK CONSUMER NOTED THIS FAILURE OCCURRED IN THREE VEHICLES, ALL OF WHICH WERE THE SAME MAKE, MODEL AND YEAR. THE DEALERSHIP DIDN'T TAKE RESPONSIBILITY FOR THE FIRST FAILURE EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY. SINCE THE CONSUMER NEEDED THE VEHICLE, HE PAID FOR THE REPAIRS RANGING FROM $296. TO $380. THE FAILURE OCCURRED TWICE ON ONE VEHICLE. THE VEHICLES CAN'T MOVE AT ALL (SECOND VEHICLES VIN - [XXX]). *PH *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/19/2002· FUEL SYSTEM, GASOLINE

  FROM NEW THROUGH APPROXIMATELY 2000 MILES (WHEN THE DEFECTIVE PART WAS REPLACED), THE VEHICLE WOULD STALL ABRUPTLY WHEN THE THROTTLE WAS APPLIED FROM A STAND STILL. THIS HAPPENED SIX TIMES AND EACH WAS AT AN INTERSECTION WHERE TRAFFIC BEHIND ME COULD HAVE COLLIDED WITH THE VEHICLE AND CAUSED SERIOUS INJURY AS IT IS A MOTORCYCLE. THE SELLING DEALERSHIP WAS CONTACTED AND THEY INITIALLY HAD NO SERVICE BULLETINS REGARDING THE POSSIBLE CAUSE. REPEATED ATTEMPTS TO GET INFORMATION FROM THE MANUFACTURER SUZUKI WERE UNSUCCESSFUL. THEY LOGGED THE COMPLAINT WITH THE DECLARATION THAT THEY HAD NO REPORTS OF SUCH FAILURES AND SUGGESTED I CONTACT THE DEALERSHIP WHICH I HAD. THE DEALER FINALLY GOT UNOFFICIAL WORD THAT THE THROTTLE POSITION SENSOR MAY BE AT FAULT. IT WAS REPLACED UNDER WARRANTY AND THE PROBLEM SOLVED. I HAVE SPOKEN WITH OTHERS WITH THE SAME MODEL MOTORCYCLE WHO EXPERIENCED SIMILAR STALLING AND THEY WERE UNSUCCESSFUL WHEN THEY CONTACTED THE MANUFACTURER AS WELL. IT IS MY CONCERN THAT MOTORCYCLES ARE BEING SOLD THAT COULD STALL UNEXPECTEDLY AND WITHOUT WARNING CAUSING A SERIOUS ACCIDENT. EVEN THOUGH MY BIKE IS FIXED, I WOULD LIKE TO SEE THE MANUFACTURER TAKE RESPONSIBILITY INSTEAD OF REMAINING IGNORANT. A RECENT CALL TO THEIR CUSTOMER SERVICE NUMBER BY A FRIEND REVEALED THEY STILL DENY ANY KNOWLEDGE OF SUCH A PROBLEM EXISTS, DESPITE SEVERAL OWNERS PREVIOUSLY REPORTING DIRECTLY TO THEM! DT

• 11/10/2008· TIRES

  TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. UNTIL RECENTLY, THE CONTACT HAS NEVER USED THE TIGER PAW SPARE TIRE THAT CAME WITH THE VEHICLE. WHILE DRIVING 60 MPH ON A BUSY HIGHWAY, A TIRE BLEW OUT WITH A LOUD POP. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF OF THE ROAD TO SAFETY. THE FENDER WAS DAMAGED DUE TO THE TIRE AND HOW IT DETACHED FROM THE VEHICLE. THE TIRE SIZE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES EXCEEDED 200,000. UPDATED 01/14/09. *JB

• 11/06/2002· SUSPENSION

  ON 8-15/02 AT 1,394 MILES CAR RETURNED TO DEALER. ALLIGNMENT DON'T BECAUSE CAR WILL NOT STEER STRAIGHT. ON 11/04/02 AT 4,500 MILES CAR RETURNED TO DEALER CAR WILL NOT STEER STRAIGHT AND TIRES WENT BALD. DEALER DID AN ALLIGNMENT. DT

• 11/06/2002· SEAT BELTS

  THE PASSENGER SIDE RESTRAINT SEAT BELT RETRACTOR WILL NOT RELEASE PROPERLY. WHEN THE CONSUMER CLICKS IN THE BELT, THE RETRACTOR WILL HOLD TIGHT AND WILL NOT RELEASE. DEALER IS AWARE OF THE PROBLEM. MR SCC

• 10/26/2005· EQUIPMENT

  WHILE DRIVING CONSUMER 2002 GRAND VITARA AIR COMPRESSOR FAILED. *TS THE CONSUMER REQUESTED REIMBURSEMENT. *SC

• 10/24/2005· SUSPENSION,SERVICE BRAKES, HYDRAULIC

  DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BRAKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSURE. THE CONSUMER INSPECTED THE VEHICLE AGAIN AND DISCOVERED NOTHING AT THAT TIME. THE POPPING NOISE CONTINUED ALONG WITH HARD BRAKING, AND THE VEHICLE WAS PULLING TO THE RIGHT IN WHICH THEY STATED THAT THE REAR BRAKES FAILED ALONG WITH THE STRUTS. THE ENTIRE HARDWARE INCLUDING THE SHOES AND THE DRUMS WERE DESTROYED. THE MECHANIC COULD NOT DIAGNOSE WHY THIS PROBLEM OCCURRED. THE VEHICLE WAS CURRENTLY IN THE SHOP FOR REPAIRS. *AK (11/23/05) THE CONSUMER WAS INFORMED THAT THE CABLES HAD BROKEN LOOSE AND THE REAR BRAKES COULD SELF DESTRUCT. *SC

• 10/19/2004· VEHICLE SPEED CONTROL

  REPLACEMENT PARTS WERE NOT AVAILABLE TO PERFROM RECALL REPAIRS.*MR *JB *NM

• 10/14/2004· FUEL SYSTEM, GASOLINE

  CONSUMER RECEIVED A RECALL NOTICE(04V427000) FOR THE FUEL PRESSURE REGULATOR. NO PARTS WERE AVAILABLE. *JB

• 10/12/2004· FUEL SYSTEM, GASOLINE

  CONSUMER STATED SHE RECEIVED A RECALL NOTICE (CAMPAIGN #0442700), BUT WHEN SHE TOOK HER VEHICLE TO THE DEALER FOR THE REPAIR SHE WAS TOLD THAT THEY ARE BACK LOGGED. THEY ALSO TOLD HER THAT THEY DO NOT KNOW WHEN THEY WILL RECEIVE THE PARTS TO DO THE RECALL. THE DEALER ALSO TOLD HER THAT THEY HAVE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY DO NOT KNOW WHEN THEY WILL SENT THE PART. THE DEALERSHIP NAME IS BELL ROAD SUZUKI 999 W BELL RD PHOENIX, AZ 85023 602 993 3322. PLEASE HELP. *JB

• 10/11/2002· ELECTRICAL SYSTEMFire

  WHILE THE TRUCK WAS LEFT RUNNING FOR A FEW MINUTES WITH THE AIR CONDITIONER IN USE, THE TRUCK BEGAN SMOKING FROM UNDERNEATH THE FRONT. THE DEALERSHIP STATES "THIS HAPPENED BECAUSE THE TRUCK IS NEW". THE CAUSE WAS NEVER DETERMINED AND THE DEALERSHIP RETURNED THE TRUCK TO THE OWNER. PLEASE DESCRIBE DETAILS. MR

• 10/11/2002· SUSPENSION,SERVICE BRAKES, HYDRAULIC,STRUCTURE,EQUIPMENT

  FROM THE TIME OF PURCHASE JULY 6, 2002, BRAKES SQUEAKED EXCESSIVELY/CONSTANTLY LOUD EVEN AFTER REPLACEMENT OF ROTORS TWICE AND SHAVING THEM. THE PROBLEM PERSISTED WITH PREMATURE FIX AND PROBLEM THEN REOCCURRED. *MR REMOTE DID NOT LOCK/UNLOCK VEHICLE. CONTROL MODULE REPLACED. PASSENGER SIDE DOOR RATTLED WHILE DRIVING. TIRE DID NOT HOLD PRESSURE. THERE WAS VEHICLE PULL. TIRE PRESSURE CHECKED OUT OK. CONSUMER REQUESTED REPLACEMENT VEHICLE. *TT

• 09/13/2004· STRUCTUREFire

  WHILE DRIVING 65 MPH AND PUSHING IN THE CIGARETTE LIGHTER LIGHTER POPPED OUT AND LANDED INTO SOME TISSUE, WHICH CAUGHT ON FIRE. CONSUMER WAS ABLE TO PULL THE VEHICLE OVER AND EXTINGUISH THE FIRE. DEALER WAS NOTIFIED. *AK

• 08/27/2002· SERVICE BRAKES, HYDRAULIC

  WHEN BRAKING THERE WAS A GRINDING NOISE. TOOK TO DEALER, AND THEY REPLACED BRAKES. ONE MONTH LATER, GRINDING STARTED AGAIN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

• 08/22/2007· VEHICLE SPEED CONTROLCrash

  MY 2002 SUZUKI GRAND VITARA (LIMITED 4WD) WAS INVOLVED IN A SINGLE CAR ACCIDENT WHEN THE CRUISE CONTROL WAS ENGAGED ON THE HIGHWAY AT 55 MPH. IT WAS A HILLY STRETCH OF HIGHWAY NEAR PITTSVILLE, MO AND THERE WAS A LIGHT DUSTING OF SNOW JUST STARTING TO FALL. THE CRUISE CONTROL MADE THE CAR JUMP INTO A LOWER GEAR WHEN ASCENDING A HILL TO KEEP IT AT 55 MPH. THE RPM'S JUMPED FROM ABOUT 2,000 TO 5,000 WHEN THE CAR SHIFTED INTO 3RD GEAR - WHICH CAUSED THE TIRES TO LOSE TRACTION AND I WRECKED INTO 2 HIGHWAY SIGN POSTS AND SKIDDED SIDEWAYS ABOUT 50 YARDS INTO THE CENTER MEDIAN. IT WAS A MIRACLE THAT I DIDN'T ROLL OVER SEVERAL TIMES. IT COST ME $5,000 IN COLLISION DAMAGE TO FIX THE CAR. THE CRUISE CONTROL DOES THIS ALL THE TIME STILL WHEN EVEN ON MODERATE HILLS TO KEEP UP WITH THE SET MPH. IT IS A DESIGN FLAW IN MY OPINION. I HAVE NEVER HAD A CAR THAT NEEDED TO JUMP UP TO OVER 5,000 RPM'S JUST TO GO 65 MPH AND STAY UP WITH THE SET CRUISE SPEED. THANKS. DWS *TR

• 08/17/2004· FUEL SYSTEM, GASOLINEFire

  WHILE DRIVING CONSUMER NOTICED THAT SMOKE WAS COMING FROM UNDERNEATH THE MOTORCYCLE. CONSUMER PULLED OVER, AND MOTORCYCLE CAUGHT ON FIRE. CONSUMER EXTINGUISHED THE FIRE, AND HAD VEHICLE TOWED TO THE DEALER. *AK

• 08/11/2004· SEATSFire

  2002 SUZUKI GRAND VITARA. DRIVERS HEATED SEAT WIRING FIRE.*JB

• 08/11/2003· STRUCTURE,TIRES

  CONSUMER STATES AT 12,000 MILES VEHICLE WAS TAKEN IN FOR AN ALIGNMENT. 5000 MILES LATER, ALL 4 TIRES HAD CUPPED ON THE INSIDE. AT 15000 MILES TIRES WERE REPLACED AGAIN. CONSUMER FELT FRAME WAS DEFECTIVE AND WEARING THE TIRES. *AK

• 07/30/2005· SERVICE BRAKES, HYDRAULICCrash

  AT SPEED OF 55 MPH ON A HIGHWAY, I WAS CUT OFF BY ANOTHER VEHICLE. I HAD TO APPLY MY BRAKES QUICKLY, AND MUCH TO MY SHOCK, THE CAR WENT SIDEWAYS AND SLAMMED INTO A STEEL DIVIDER. THIS CAUSED BODY DAMAGE TO MY VEHICLE TO THE ENTIRE PASSENGER SIDE - FROM FRONT TO BACK AND EVERYTHING IN BETWEEN. I HAVE NOT HAD ANY REPAIRS DONE AS OF YET. *JB

• 06/30/2004· STEERING,TIRES

  WHILE DRIVING AT ANY SPEED AND HITTING A BUMP IN THE ROAD LOST STEERING WHEEL CONTROL. ALSO, FRONT TIRES WERE NOT ALIGNED, AND THE INNER PART OF THE TIRES WORE OUT PREMATURELY.*AK

• 06/24/2005· SERVICE BRAKES, HYDRAULIC

  AFTER SEVERAL MISDIAGNOSES FOR THE SAME PROBLEM WITH MY CAR GOING INTO GEARS THE PROBLEM WAS RESOLVED TWO MONTHS AFTER THE CAR WENT OUT OF WARRANTY. I WAS CHARGED TO FIX THE PROBLEM WHICH WAS COMPLETELY UNFAIR. THE FIRST TIME I BROUGHT THE CAR IN THE SERVICE MANAGER SAID I WASN''T PUSHING HARD ENOUGH ON THE BRAKE. THE SECOND TIME HE SAID IT WAS DO TO THE COLD WEATHER. THE THIRD TIME HE SAID THAT UNTIL THE CAR COULD NEVER GET BACK INTO GEAR HE WAS UNABLE TO FIX IT UNDER WARRANTY. THE FOURTH TIME HE FIXED A PART AND IT STILL HAD THE SAME PROBLEM. THE FIFTH TIME I TOOK IT TO ANOTHER SUZUKI DEALERSHIP WHERE THEY PROCEEDED TO TELL ME THAT THE OTHER DEALERSHIP DID NOT INSTALL THE PART CORRECTLY. THEN THE SIXTH TIME THEY SAID IT IS A DIFFERENT PART AND FIXED IT AND CHARGED ME BECAUSE IT IS OUT OF WARRANTY. THIS PROBLEM TOOK ONE YEAR AND ONE MONTH TO FIX. THE DISTRICT MANAGER SAID BECAUSE IT IS OUT OF WARRANTY THAT HE WOULD NOT APPROVE THE COST OF FIXING IT. EVEN THOUGHT THE PROBLEM STARTED AFTER ONLY TWO YEARS OF ME OWNING THE CAR AND WAS CLEARLY BACK WHEN IT WAS UNDER WARRANTY. THE CAR TO THIS DATE STILL DOESN''T HAVE 30,000 MILES ON IT.

• 05/11/2004· VEHICLE SPEED CONTROL

  CONSUMER RECEIVED ON JANUARY 2004 NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL.*AK

• 05/06/2005· VEHICLE SPEED CONTROL

  THE VEHICLE INTERMITTENTLY BEGAN TO RAPIDLY ACCELERATE WHEN ENGAGED FROM NEUTRAL TO DRIVE. THE DEALERSHIP INSPECTED THE VEHICLE FOUR TIMES AND REPLACED THE CABLE ACCELERATOR. *AK THE FIRST OCCASION OCCURRED AS THE CONSUMER PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE WENT FLYING INTO THE NEXT PARKING SPACE. THE CONSUMER PRESSED THE BRAKE TO THE FLOOR, BUT THE VEHICLE CONTINUED ON. THE VEHICLE WAS PLACED INTO NEUTRAL, BUT NOTHING CHANGED, THE ENGINE CONTINUED RACING. THE CONSUMER WAITED A FEW MINUTES AND THE VEHICLE WAS STARTED AGAIN AND WAS BACK TO NORMAL. ON THE SECOND OCCASION, THE VEHICLE WAS STARTED AND PLACED INTO DRIVE AND EXACT SAME THING OCCURRED, BUT ONLY THIS TIME, THE VEHICLE WAS SHUT OFF AND STARTED BACK AGAIN IN FULL THROTTLE. ON THE THIRD OCCASION, WHEN THE SHIFTER WAS PLACED INTO DRIVE, THE ENGINE BEGAN TO RACE. THE BRAKE WAS APPLIED AND THE SHIFTER WAS PLACED IN NEUTRAL BUT THE VEHICLE CONTINUED TO RACE. *SC *JB

• 04/08/2004· VEHICLE SPEED CONTROL

  THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE CABLE CASING CAP. THE DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL REPAIR. *AK *SC *JB

• 04/07/2003· ELECTRICAL SYSTEM

  THE CONSUMER TURNED THE KEY TO THE "ON" POSITION AND THE BIKE'S IGNITION ENGAGED AND CAUSED SUDDEN ACCELERATION WHICH RESULTED IN A CRASH. THE CONSUMER INDICATED THAT TURNING THE KEY TO THE "ON" POSITION IS ONLY SUPPOSE TO GIVE THE VEHICLE POWER. THE CONSUMER NORMALLY HAS TO HOLD THE CLUTCH LEVER IN AND PRESS START BUTTON FOR THE MOTORCYCLE TO ENGAGE. THE DEALER ADVISED THAT THE ENTIRE WIRING HARNESS HAS TO BE REPLACED. THE VEHICLE IS A 2002 SUZUKI VOLUSIA VL800 BK2 MOTORCYCLE. *NLM *TT

• 03/29/2005· FUEL SYSTEM, GASOLINE

  FUEL DOOR FELL OFF AGAIN!!!!

• 03/29/2004· VEHICLE SPEED CONTROL

  ON FEB 8, 2004 CONSUMER RECEIVED A NHTSA RECALL 03V512000 REGARDING THE ACCELERATOR CABLE CASIN CAP. THE DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK

• 03/28/2005· FUEL SYSTEM, GASOLINE

  GASOLINE FUEL DOOR FELL OFF FOR NO REASON, AS FAR I CAN TELL, ALL THE HARDWARE THAT WOULD SECURE FUEL DOOR IS STILL THERE. I HAVE SEEN OTHER SUZUKI'S WITH THE SAME THING. *JB

• 03/24/2004· VEHICLE SPEED CONTROL

  CONSUMER RECEIVED NHTSA RECALL LETTER 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL WHICH COULD CRACK DUE TO EXTENDED EXPOSURE FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. *JB

• 03/17/2004· SERVICE BRAKES, HYDRAULIC,SEAT BELTS

  BRAKES SQUEALED EXCESSIVELY AND COST A MINT TO HAVE REPLACED. (HAD TO HAVE TWO SETS BOUGHT TO GET THIS TO STOP AND ROTORS MACHINED WITHIN 1 YR OF PURCHASE) RIGHT SEAT BELT LOCKS EXCESSIVELY AND ONLY WAY TO UNLOCK IS TO UNDO THE CONNECTION. *NM

• 03/17/2004· FUEL SYSTEM, GASOLINE

  WHEN STARTING THE CAR IT SHAKES FOR TWO TO THREE MINUTES AND THEN FINALLY RUNS NORMAL. BEFORE THIS IT WON'T START. THE DEALER REPLACED THE STARTER BUT I STILL HAVE THIS PROBLEM. THE DEALER SAYS THEY CAN'T DO ANYTHING ABOUT IT UNLESS THEY CAN DUPLICATE THE PROBLEM. SO NOW I HAVE TO WORRY ABOUT THE CAR BREAKING DOWN. *NM

• 03/15/2004· VEHICLE SPEED CONTROL

  ON FEBRUARY 10, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP . DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. THERE WAS NO PLACE IN PUERTO RICO THAT HAD THE PARTS AVAILABLE. *AK

• 03/11/2004· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,EQUIPMENT

  RESPONSE TO A LETTER THE CONSUMER RECEIVED IN REGARDS TO SELLING HER 2002 SUZUKI GRAND VITARA. *PH THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE VEHICLE WOULD PULL WHILE BRAKING, A SPEAKER WAS BLOWN, NONE OF THE DIRECTIONAL SIGNALS WORKED AND THE CHECK ENGINE LIGHT WAS ON. WHEN THE CONSUMER PICKED THE VEHICLE UP FROM THE DEALER NONE OF THE PROBLEMS HAD BEEN REPAIRED. *NM

• 03/01/2004· VEHICLE SPEED CONTROL

  CONSUMER RECEIVED NHTSA RECALL LETTER 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. *AK

• 02/24/2004· VEHICLE SPEED CONTROL

  CONSUMER RECEIVED NHTSA RECALL 03V512000 IN JANUARY 2004 CONCERNING ACCELERATOR CABLE CASING CAP CRACKING DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED. DEALERSHIP STILL DOES NOT HAVE THE PARTS TO CONDUCT RECALL REPAIRS. *AK

• 02/22/2010· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHEN AT A STOP WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE'S ENGINE WOULD BEGIN TO REV WITH THE RPM LEVELS VIGOROUSLY FLUCTUATING. SHE NOTICED THE PROBLEM ON THREE DIFFERENT OCCASIONS SINCE JUNE 2009. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE DEALER STATED THAT THEY COULD NOT FIND A CAUSE FOR THE FAILURES. SHE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 59,330. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

• 02/18/2004· ENGINE AND ENGINE COOLING

  WHEN TRYING TO START THE VEHICLE FUEL FLOODED THE ENGINE, CAUSING VEHICLE NOT TO START. VEHICLE WAS TAKEN TO THE DEALER, WHO CHANGED THE SPARK PLUGS TO REMEDY THE PROBLEM. *AK

• 02/10/2004· VEHICLE SPEED CONTROL

  CONSUMER COMPLAINED ABOUT AN ACCELERATOR CABLE PROBLEM. *AK

• 02/03/2006· SEAT BELTS

  I AM WRITING ABOUT THE SEAT BELTS IN MY 2002 SUZUKI GRAND VITARA. THE PASSENGER SEAT BELT FREQUENTLY LOCKS UP AND DOESN'T ALLOW THE PERSON WEARING IT TO MOVE. I FIND IT VERY ANNOYING AND POTENTIALLY UNSAFE AS WHOEVER IS IN THAT SEAT USUALLY ENDS UP UNBUCKLING IT AND NOT PUTTING IT BACK ON. THIS ALSO HAPPENS IN THE REAR SEATS, ALTHOUGH IT ISN'T AS MUCH OF A PROBLEM AS I GENERALLY DON'T HAVE REAR PASSENGERS. I ALSO HAVE A PROBLEM WITH BOTH FRONT BELTS NOT RETRACTING FULLY WHEN WE EXIT THE VEHICLE, I CHECKED WITH THE DEALER, BUT REPLACING THE RETRACTOR WAS QUITE EXPENSIVE AND I FEEL THIS IS A DEFECT AS SEAT BELTS SHOULD LAST LONGER THEN A FEW YEARS. *NM

• 01/23/2004· VEHICLE SPEED CONTROLCrash

  THE DEALERSHIP INFORMED THE CONSUMER TO CALL BACK IN 5 DAYS TO MAKE AN APPOINTMENT TO HAVE THE ACCELERATOR CABLE CASING CAP RECALL 03V512000 PERFORMED, ALTHOUGH THE VEHICLE EXPERIENCED A FAILURE, WHICH CAUSED THE CONSUMER TO HIT A POLE. *JB

• 01/21/2005· SERVICE BRAKES, HYDRAULIC

  THE PEDALS ARE TO CLOSE, CAUSING THE CONSUMER TO SIMULTANEOUSLY DEPRESS THE BRAKE/ACCELERATOR PEDAL. THE DEALERSHIP WILL BE NOTIFIED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM

• 01/15/2004· VEHICLE SPEED CONTROLCrash

  THE VEHICLE EXPERIENCED A PROBLEM WITH THE ACCELERATOR CABLE. THE VEHICLE WENT OUT OF CONTROL AND ROLLED OVER WHICH RESULTED IN A CRASH. THE VEHICLE WAS TOTALED. PROVIDE FURTHER DETAILS................................................. *JB

• 01/13/2004· VEHICLE SPEED CONTROL

  WHILE DRIVING AT 35 MPH ON BUSY STREETVEHICLE EXPERIENCED SUDDEN ACCELERATION. CONSUMER STATED HER FOUR YEAR OLD SON WAS IN THE VEHICLE, AND COULD HAVE BEEN KILLED. *AK