2002 Saturn VUE

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2015· ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  ABS LIGHT REMAINS ON; MY ELECTRICAL SYSTEM IS FAULTY; MY BLINKERS WORK AT WILL. MY FUEL LINE SENSOR CAUSES MY VEHICLE TO SHUT OFF AFTER DRIVING A DISTANCE. THERE IS A NOISE WHEN I REVERSE. MY SERVICE ENGINE LIGHT IS NOW APPEARING AND THE WHEEL LOCKS AND HARD TO TURN. READ THE MANUAL; VEHICLE DOES NOT REQUIRE POWER STEERING FLUID. MUST CONTACT A DEALER PER THE MANUAL. WILL CALL TODAY. FUEL LINE ISSUES SEPTEMBER 2015 OTHER ISSUES TO DATE 12/28/2015.

• 12/27/2006· ENGINE AND ENGINE COOLING

  THIS IS THE SECOND INSTANCE IN 54,438 MILES OF: TIMING CHAIN 'SLIPPED' DUE TO LACK OF LUBRICATION. IN BOTH INSTANCES, THE ENGINE STALLED WHILE DRIVING (AT LOW SPEED), THEN RESTARTED WITH REDUCED POWER/PERFORMANCE ALONG WITH THE SERVICE ENGINE WARNING LIGHT. THIS TIME, THE ENGINE WAS BADLY DAMAGED AND MUST BE REPLACED. SATURN BLAMES ME FOR NOT KEEPING UP WITH THE EVERY 3000 MILE OIL CHANGE REQUIREMENT. (AND IS SATISFIED TO LOOK NO FURTHER FOR ANY OTHER CAUSES.) I HAVE SEEN THE INVESTIGATIVE REPORT (PE06-006), ON THIS SITE, OF AN INVESTIGATION INTO FREQUENT TIMING CHAIN FAILURES IN L-SERIES MODELS (HAVING THE SAME ENGINE AS THIS VEHICLE). THE REPORT REFERENCES LACK OF OIL FLOW TO THE TIMING CHAIN WHEN OPERATING AT LOW RPM. (THIS IS THE TYPE OF DRIVING I DO.) THE REPORT ALSO REFERENCES GM TSB 03-06-01-017 STATING "ALL TIMING CHAIN SERVICE KITS NOW AVAILABLE WILL INCLUDE AN OILER NOZZLE, A NEW DESIGN THAT WILL INCREASE OIL FLOW TO THE TIMING CHAIN UNDER LOW RPM OPERATING CONDITIONS". THE DEALER DOES NOT ACKNOWLEDGE EXISTENCE OF THE IMPROVED DESIGN FOR THE VUE ENGINE. THE FIRST FAILURE INSTANCE WAS COVERED UNDER WARRANTY AT 24,663 MILES. THE CURRENT INSTANCE OCCURRED AT 54,438 MI. , AND IS NOW OUT OF WARRANTY. SATURN IS OFFERING TO TAKE 50% COST OF AN ENGINE REPLACEMENT. *JB

• 12/26/2006· ENGINE AND ENGINE COOLING

  INCIDENT = SECOND INSTANCE IN 54,438 MILES OF: TIMING CHAIN 'SLIPPED' DUE TO LACK OF LUBRICATION. THIS IS ON MY 2002 SATURN VUE, 4 CYL. ENGINE - FRONT WHEEL DRIVE. SATURN BLAMES ME FOR NOT KEEPING UP WITH THE EVERY 3000 MILE OIL CHANGE REQUIREMENT. (AND IS SATISFIED TO LOOK NO FURTHER FOR OTHER CAUSES.) I HAVE SEEN A REPORT, ON THIS SITE, OF AN INVESTIGATION INTO FREQUENT TIMING CHAIN FAILURES IN L-SERIES MODELS (HAVING THE SAME ENGINE). THE REPORT REFERENCES LACK OF OIL FLOW TO THE TIMING CHAIN WHEN OPERATING AT LOW RPM. (THIS IS THE TYPE OF DRIVING I DO.) THE REPORT ALSO REFERENCES "ALL TIMING CHAIN SERVICE KITS NOW AVAILABLE WILL INCLUDE AN OILER NOZZEL, A NEW DESIGN THAT WILL INCREASE OIL FLOW TO THE TIMING CHAIN UNDER LOW RPM OPERATING CONDITIONS". THE FIRST INSTANCE WAS COVERED UNDER WARRANTEE AT 24,663 MILES. THE CURRENT INSTANCE OCCURRED AT 54,438 MI. , AND IS NOW OUT OF WARRANTEE. DAMAGE RESULTING = ENGINE DAMAGE FOR THE SECOND INSTANCE IS "BEYOND REPAIR", AND I AM TOLD THE ENGINE MUST BE REPLACED. EVEN THOUGH THE VEHICLE IS OUT OF WARANTEE, SATURN OFFERS TO PAY 50% OF THE COST OF A REBUILT ENGINE REPLACEMENT. BUT, I CANNOT AFFORD EVEN 50% AT THIS TIME. I HAVE OPENNED A CASE WITH SATURN TO GET MORE SUPPORT. THE CASE IS CURRENTLY AWAITING ACTION BY THE DISTRICT MANAGER WHO IS ON VACATION UNTIL THE FIRTST OF THE YEAR. *NM

• 12/24/2007· ENGINE AND ENGINE COOLING

  THE ONLY "EVENT" WHICH LED TO THE FAILURE WAS ACCELERATING TO THEN MERGE INTO ONCOMING TRAFFIC. THE TIMING CHAIN FAILED/BROKE DURING ACCELERATION WHILE MERGING WITH ONCOMING TRAFFIC. POWER WAS THEN LOST,THE VEHICLE DIED WHILE GOING DOWNHILL. THIS CAUSED LOSS OF FULL BRAKES AND STEERING WHILE THE VEHICLE ROLLED TO A STOP. THE CHAIN THEN DAMAGED MULTIPLE VALVES LEADING TO A POTENTIAL MINIMUM $2000 REPAIR. *TR

• 12/23/2007· ELECTRICAL SYSTEM

  MY WIFE PULLED UP TO A HOUSE THAT MY DAUGHTER WAS VISITING AND HONKED THE HORN FOR HER TO COME OUT. THE HORN CONTINUED TO SOUND UNTIL THE FUSE WAS PULLED. I HAVE DONE RESEARCH AND IT LOOKS LIKE THIS IS A CONTINUOUS PROBLEM. *TR

• 12/20/2004· AIR BAGS

  DURING COLD WEATHER AIR BAG WARNING LIGHT WILL ILLUMINATE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

• 12/09/2002· POWER TRAINCrash

  I HAD MY 2002 SATURN VUE PARKED IN A NEIGHBOR'S DRIVEWAY. TWENTY TO THIRTY MINUTES LATER, MY CAR POPPED OUT OF GEAR, BACKED UP, TURNED, AND ROLLED OFF AN EMBANKMENT, LANDING IN BETWEEN TREES AND ONTO SHOULDERS. WHEN I CALLED THE WEEK BEFORE THE ACCCIDENT, I EXPLAINED TO THE SERVICE DEPARTMENT I HAD BEEN EXPERIENCING PROBLEMS GETTING MY CAR INTO GEAR. I ASKED THEM TO CHECK THAT OUT AND I ALSO SCHEDULED AN OIL CHANGE AT THAT TIME. WHILE SERVICING THE VEHICHLE, THEY TOLD ME THAT THE GEAR PROBLEMS HAD BEEN A FLUKE OF THE VUE. PRIOR TO THAT, I HAD NO GEAR PROBLEMS OTHER THAN A NOISE WHEN I SHIFTED THAT I REPORTED TO THE DEALER IN SEPTEMBER. THE DEALER TOLD ME THAT THE FRONT AXLE NUTS WERE NOT TORQUED PROPERLY. THEY WERE RETORQUED PER BULLETIN 02T52. THE HOUSE THAT MY CAR HAD BEEN PARKED AT HAS A SENSOR IN THE DRIVEWAY, SO I KNOW THE CAR TOOK AT LEAST 20-30 MINUTES BEFORE IT POPPED OUT OF GEAR. I REPORTED THE PORBLEM ON THE MORNING AFTER MY ACCIDENT AND WAS TOLD BY THE DEALER TO CALL THE CUSTOMER SERVICE CENTER TO REPORT THE PROBLEM, I HAVE RECOMMENDED THAT SOMEONE FROM THE SATURN CORPORATION COME TO LOOK AT MY VEHICLE, AND THE SCENE OF THE ACCIDENT. I BELIEVE THAT THERE IS A PROBLEM WITH MY TRANSMISSION/ AND PERHAPS THE TRANSMISSIONS OF OTHER SATURN VUE'S. DT

• 12/05/2008· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  2002 SATURN VUE - CHECK ENGINE LIGHT KEEPS COMING ON DUE TO A FAILED THROTTLE BODY AND THE PARTS. IT WOULD ALSO CAUSE THE CAR TO GO INTO RESERVE POWER AND THE CAR WOULD ONLY GO 10 MILES AN HOUR. I WAS JUST INFORMED THAT THIS MUST BE A MAJOR PROBLEM BECAUSE MY MECHANIC JUST INFORMED ME THAT THE PART NEEDED TO REPAIR THIS PROBLEM IS ON BACK ORDER TO APRIL OF 2009. SO IF THAT IS NOT ENOUGH OF A REASON THAT THIS IS A DEFECT I DO NOT KNOW WHAT IS. BECAUSE OF THIS I WILL BE WITHOUT A WORKING CAR FOR 4 MONTHS BECAUSE GM/SATURN MAKES CARS THAT DO NOT FUNCTION. ALSO I HAVE READ THAT THIS PROBLEM HAS BEEN AROUND FOR SEVERAL YEARS AND YOU HAVE NOT FORCED THEM INTO A RECALL ON SOMETHING THAT COULD CAUSE A PROBLEM ON THE ROAD TO THE DRIVER AND OR OTHER DRIVERS ON THE ROAD. *TR

• 12/03/2014· ENGINE

  I WAS DRIVING ON A ROAD WITH A 50 MPH LIMIT WHEN THE ENGINE SHUT OFF. I LOST ALL POWER TO THE CAR AND THANKFULLY WAS ABLE TO STEER IT INTO THE DRIVE WAY OF A BUSINESS ON THAT ROAD. THERE WERE NO RECALLS ON MY CAR AT THAT TIME AND THERE STILL ARE NO ENGINE RECALLS ON THIS CAR DESPITE THE OTHER RECALLS WHERE THE EXACT SAME THING HAPPENED. THE LOCAL DEALER SAID I HAD A BAD SENSOR IN THE ENGINE AND CHARGED ME OVER $400 TO FIX. I AM LUCKY TO HAVE SURVIVED THE INCIDENT AND CHARGING ME WAS WRONG. *JS

• 11/24/2006· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  DT*: THE CONTACT STATED WHILE PARKED IN THE DRIVEWAY THE ALARM SOUNDED WITHOUT WARNING. ALSO, THE LIGHT SWITCH AND INSTRUMENT PANEL BECAME HOT WHEN THE LIGHTS WERE ILLUMINATED. THE DEALER HAS NOT BEEN CONTACTED.

• 11/19/2001· SERVICE BRAKES, HYDRAULICCrash

  I WAS HEADING UP A HILL WITH 3 CARS AHEAD OF ME, 3 BEHIND... WHEN I GOT TO THE TOP OF THE HILL, THE 3 CARS AHEAD CAME TO A FULL STOP, WHEN I PRESSED ON THE BRAKE, NOTHING HAPPENED. I SLAMMED ON THE BRAKE, AND IT FELL TO THE FLOOR. THE CAR DIDNT SLOW DOWN, AND I HEARD THE SOUND OF SANDPAPER SCRATCHING WOOD. I'VE HAD CARS WITH ABS BEFORE, SO I'M FAMILIAR ENOUGH WITH THEM TO KNOW THAT THIS WAS NOT NORMAL. THE CAR HIT THE BACK OF AN SUV AND THATS THE ONLY THING THAT STOPPED THE CAR. THE ROAD WAS DRY, WARM, NO SAND OR ROCKS, IT WAS A PAVED ROADWAY. I HAD 3 TO 4 CAR LENGTHS IN FRONT OF ME WHEN I BEGAN BRAKING. THE CAR SHOULD HAVE STOPPED! THERE WERE NO SKID MARKS. IT DIDNT EVEN ATTEMPT TO STOP. I CONTACTED SATURN AND THEY BLEW ME OFF WITH THIS "IT WILL BE 7 TO 10 BUSINESS DAYS BEFORE WE DECIDE WHETHER OR NOT WE'LL INVESTIGATE; AND WE MAY OR MAY NOT CALL YOU". I HAD THE CAR TOWED, EVEN THOUGH IT APPEARED DRIVABLE. I DIDNT WANT THE RISK OF ANOTHER ACCIDENT. THE CAR IS CURRENTLY AT SATURN OF WEST COUNTY IN ST LOUIS, 63021, AND WILL BE INSPECTED BY ONE OF ALLSTATE'S INDEPENDENT ENGINEERS TODAY OR TOMORROW. *AK

• 11/18/2004· ELECTRICAL SYSTEM

  THE HORN FAILED. DEALERSHIP SAID THAT CONSUMER HIT THE HORN PAD TOO HARD AND DAMAGED THE WIRING. THE PROBLEM WAS NOT RESOLVED. *AK

• 11/15/2008· UNKNOWN OR OTHER

  I HAD MY 100,000 SERVICE PERFORMED ON MY CAR(2002 SATURN VUE) AND SIX MONTHS LATER (LESS THEN 5,000 MILES) MY TIMING BELT BROKE WHILE TRAVELING ON THE INTERSTATE AT 65MPH. I WAS TOLD THAT IT WAS DUE TO A "POSSIBLE OIL LEAK" OR BECAUSE I HADN'T HAD MY OIL CHANGED SINCE MY LAST SERVICE AND SLUDGE HAD POSSIBLE BUILT UP IN THE ENGINE. WHILE RESEARCHING THE PROBLEM, I NOTED THAT MANY OTHERS HAD THE SAME PROBLEM WITH THE SATURN L SERIES AND A FEW VUES. I WAS TOLD TO REPAIR THE TIMING CHAIN, CYLINDER HEAD, AND GASKETS WOULD COST $2600 OR I COULD REPLACE THE ENGINE (NOT SURE OF THE COST OF A USED ENGINE AT THIS POINT). *TR

• 11/15/2004· ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER

  WHILE DRIVING 30 MPH VEHICLE LOST POWER AND STALLED. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *TC

• 11/10/2014· STEERING,ELECTRICAL SYSTEMCrash

  TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED IF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

• 11/05/2010· POWER TRAIN

  I WAS DRIVING HOME FROM NIGHT CLASSES ONE NIGHT AND MY CAR WOULD START TO SHAKE AT THE STOP LIGHT (WHILE IDLING) WHEN I PROCEEDED TO GO THE CAR WOULD NOT GO INTO GEAR AND WOULD PUTT THROUGH THE INTERSECTIONS. AS I WAS DRIVING HOME I GOT STUCK IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. THIS GOT WORSE AS I DROVE AND I PRAYED ALL THE WAY HOME THAT I WOULD NOT ENCOUNTER ANOTHER RED LIGHT. WHEN I GOT HOME I REMEMBERED THAT SATURN HAD SENT ME A LETTER STATING THAT " THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2002 MODEL YEAR SATURN VUE VEHICLES, EQUIPPED WITH A VTI, MAY EXHIBIT EXCESSIVE NOISE OR REDUCED PERFORMANCE." SO THEY ARE AWARE THAT THEIR TRANSMISSIONS ARE FAULTY. IF YOU GOOGLE "2002 SATURN VUE TRANSMISSIONS" YOU WILL FIND A MULTITUDE OF OTHER CUSTOMER COMPLAINTS ABOUT THE SAME ISSUE. IF THIS HAD OF HAPPENED A DAY EARLIER MY CHILDREN AND I COULD HAVE BEEN IMPACTED AND DIED DUE TO THE FAULTY TRANSMISSION. I STILL OWE 7000.00 ON THIS CAR AND IT WILL COST ALMOST THAT MUCH TO REPLACE. IF SATURN OR GM KNOWS ABOUT THIS PROBLEM THEY SHOULD BE WILLING TO FIX IT, UNFORTUNATELY THEY ARE NOT. *TR

• 11/04/2013· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHEN THE DRIVER ACTIVATED THE ALARM IT CAUSED THE HORN TO REMAIN ENGAGED. THE DRIVER DISCONNECTED THE HORN RELAY IN ORDER TO SHUT THE HORN OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT EITHER THE AIR BAG SWITCH ASSEMBLY OR BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

• 10/30/2002· VISIBILITY

  WHILE DRIVING AT NIGHT THE SUN ROOF DEFLECTOR FLEW OFF FROM THE TOP OF THE VEHICLE. CONSUMER STATES THAT THIS COULD OF CAUSED AN ACCIDENT, IF THE SUN ROOF DEFLECTOR HAD FALLEN, WHILE VEHICLE WAS BEING DRIVEN IN HIGHWAY TRAFFIC. PLEASE PROVIDE MORE DETAILS. TS

• 10/28/2014· ELECTRICAL SYSTEM,AIR BAGSCrash

  VUE STOPPED IN PARKING LOT OTHER VEHICLE HIT ME HEAD ON VUE AIR BAGS DIDNT DEPLOY MY SATURN VUE KEY WAS ON FLOOR FELL OUT OF IGNITION I WAS SENT TO HOSPITAL ERIE TOTALED MY VUE. *TR

• 10/28/2004· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  THE BATTERY DIES CONSTANTLY SINCE EARLY AUGUST OF 2002 (PURCHASED CAR ON JUNE 2002). UNABLE TO OPERATE CAR WHEN THE BATTERY DIES. MUST BE JUMPED TO BE ABLE TO OPERATE. IT HAS BEEN REPLACED TWICE AND THE RADIO ALSO HAS BEEN REPLACED ONCE. THE BATTERY DIES IF THE CAR IS NOT USED FOR MORE THAN 3 DAYS. CONTACTED THE DEALERSHIP AND WAS TOLD IT WAS BECAUSE THE CAR WAS IDDLE FOR TOO LONG. VISITED THE DEALERSHIPS 8 TIMES IN 6 MONTHS FOR THIS PROBLEM - DEALERSHIP ACTIONS DO NOT FIX PROBLEM. I EXPERIENCED PROBLEMS WITH THE DASH AND THE LIGHTS COMING ON AND OFF. I EXPERIENCED PROBLEMS WITH THE ALARM - NOT ENGAGING AND MALFUNCTIONING. I ALSO EXPERIENCED PROBLEMS WITH THE WHEEL STEERING - NEEDING REPLACEMENT.*AK

• 10/25/2006· LATCHES/LOCKS/LINKAGES

  REAR DRIVER'S SIDE DOOR OPENING MECHANISM FAILED. OBVIOUS SAFETY ISSUE FOR BACK SEAT WHERE CHILDREN SIT IN CAR. DEALER NOTED THAT MANUF HAD SINCE REDESIGNED THE MECHANISM HOWEVER MANUF WOULD NOT REIMBURSE FOR REPAIR COST OF $275 WHEN CONTACTED REPEATEDLY. *NM

• 10/24/2005· ELECTRICAL SYSTEM

  DT: THE CONSUMER STATED THAT THE HORN WENT OFF ON ITS OWN. THE CONSUMER HAD TO DISCONNECT THE BATTERY TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN TAKEN TO ANY MECHANIC FOR THIS PROBLEM. *AK (11/23/05) *SC

• 10/10/2002· ENGINE AND ENGINE COOLING

  CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE VEHICLE LOST POWER AND THE CONSUMER WAS ONLY ABLE TO DRIVE 25 MPH. DEALER NOTIFIED. MR

• 10/08/2002· POWER TRAIN

  WHEN COMING TO STOPS, THE VEHICLE WOULD SURGE AS IF BEING HIT FROM BEHIND. AFTER THE INITIAL SURGE THE VEHICLE ACTS LIKE IT IS GOING TO STALL, STOP OR CUT OFF. THE PROBLEM HAS BEEN LOOKED AT ON SEVERAL OCCASIONS. CONSUMER DOESN'T FEEL THIS VEHICLE IS SAFE TO OPERATE, CONSUMER BELIVES THIS IS TRANSMISSION RELEATED ,HOWEVER THE DEALER IS STATING IT IS A COMPUTER CHIP THAT IS CAUSING THE PROBLEM.*JG

• 10/07/2009· POWER TRAIN

  I PURCHASED A 2002 SATURN VUE 4WHEEL DRIVE IN FEBRUARY 28,2009. THIS VUE WENT FROM 55 MILES AN HOUR TO 1MILE ON THE HIGHWAY. I THOUGHT FOR SURE I WAS DEAD. THE "LOW POWER LIGHT COMES ON" AFTER TAKING IT TO THE DEALER, $255.00 DOLLARS LATER THEY THOUGHT IT WOULD NOT DO THIS AGAIN. THEN MONDAY, IT HAPPENED AGAIN IN DOWNTOWN TRAFFIC. I PULLED OUT AND "NOTHING" IT WONT GO I COASTED TO THE SIDE OF THE ROAD AND WASN'T KILLED. THIS IS SO DANGEROUS. HOLY COW! FOR THE SECOND TIME I WAS ALMOST DEAD. THE MOTOR SOUNDS LIKE IT CAN'T FIGURE WHICH "GEAR" TO GO INTO? I CAN FEEL THE TRANSMISSION TRYING TO GO AND THE MOTOR INCREASES IN SOUND BUT DOESN'T SEEM TO GO INTO GEAR. WHAT THE HECK! CALLED THE DEALERSHIP THEY SAID IT NEEDS A :"THROTTLE BODY" REPLACES IT WILL BE AT LEAST $1000.00. HE SAID 800.00 FOR PART 200 TO PUT IT ON. WHAT THE HECK? I ALMOST DIED. THIS IS A HUGE ISSUE. I HAVE LISTENED TO "CAR TALK" AND IT IS KNOW TO THESE FOLKS. WHAT CAN BE DONE? IS IT REALLY 800.00 FOR A REPLACEMENT " THROTTLE BODY? COULD THERE BE AN SIGHT WHERE WE COULD SEE THIS IS CORRECT PRICE? COULD I REPLACE THE PART? OR WILL IT NEED TO BE ON A RACK BECAUSE I CAN NOT GET TO IT. MY FATHER JOHN B PHARR RETIRED FRO GENERAL MOTORS IN GEORGIA AND TAUGHT ME ABOUT CARS. BUT HE PASSED AWAY. I NEED HIS HELP, BUT AS A OVER 30 YEAR EMPLOYEE I HOPE THAT SOMEONE WILL CONSIDER THIS AND HONOR HIS DEDICATION TO GENERAL MOTORS . I AM GRATEFUL BECAUSE THEY PROVIDED US HEALTH INSURANCE GROWING UP. I WILL BE GRATEFUL FOR ANY HELP POSSIBLE OR DISCOUNT. I WILL HAVE PARK IT AND RIDE THE BUS FOR NOW BECAUSE I HAVE BEEN RECOVERING FROM A MEDICAL LEAVE OF 60 DAY FROM MY EMPLOYER HENNEPIN COUNTY IN MINNESOTA. I AM NOW EARNING MY INCOME AGAIN. MY INCOME IS LIMITED DUE TO THE TIME OFF FOR SHORT TERM DISABILITY. I HAVE RETURNED TO WORK BUT AM REPAYING LATE PAYMENTS BECAUSE OF THE MEDICAL LEAVE. I HOPE YOU WILL BE ABLE TO HELP IN ANY WAY. *TR

• 10/05/2015· AIR BAGS

  I JUST BOUGHT THIS CAR FROM A USED CAR DEALER. NEVER IN MY 40 YEARS OF DRIVING HAVE I EVER "TESTED" HORN OPERATION... SEEMS I SHOULD HAVE AS THE HORN DOESNT WORK. I FOUND AND REPLACED THE FUSE FOR THE HORN AND AFTER RESEARCHING I FOUND THAT THIS IS A KNOWN PROBLEM ON ALL 2002 SATURN VUE VEHICLES.... WHY THIS ISNT A RECALL ISSUE I HAVE NO IDEA BECAUSE THE HORN AND AIR BAG WORK OFF THE SAME POWER LINE AND THE CONTACT FOR THE HORN IS THE PROBLEM HORN WISE. I TOOK MY CAR TO A CHEVY DEALER TO GET AN ESTIMATE ON THE "FIX" AND IT WOULD COST ME 1100 BUX TO REPLACE THE FAULTILY DESIGNED UNIT GUARANTEED TO FAIL WITH ANOTHER FAULTILY DESIGNED UNIT GUARANTEED TO FAIL.

• 10/05/2007· AIR BAGSCrash

  MY 16 YEAR OLD SON WAS DRIVING. MY 13 YEAR OLD DAUGHTER WAS HIS PASSENGER. HE WAS DRIVING A 2002 SATURN VUE. HE HIT A TREE, DEAD-ON, GOING 40 MPH. THE AIRBAGS DID NOT DEPLOY. FIREFIGHTERS, POLICE, AMBULANCE FOLKS, BODY SHOP REP: THEY ALL SAID THE SAME THING AND LOOK AT ME WITH AMAZEMENT THAT THIS HAPPENED (OR DIDN'T HAPPEN). I BOUGHT THE CAR WITH THE IMPRESSION IT WAS EQUIPPED WITH WORKING AIRBAGS. IF A VEHICLE HITS SOMEONE, DEAD-ON, GOING 40MPH, I EXPECT AIRBAGS TO WORK, ESPECIALLY WHEN THE VEHICLE WAS SOLD TO ME USING THIS AS A FEATURE. LAST NIGHT, A WEEK AFTER OUR ACCIDENT, WE PASSED YET ANOTHER VUE ACCIDENT SO I STOPPED OUT OF CURIOSITY. THIS LADY WAS TRAVELING 40-45 MPH AND REAR ENDED ANOTHER CAR. GUESS WHAT, HER AIRBAGS DID NOT DEPLOY EITHER. I SUPPOSE I'LL HAVE TO START MY OWN LITTLE "SATURN" INVESTIGATION SERVICE AS I INTEND TO FIND OUT JUST HOW OFTEN THIS HAPPENS. THIS LADY HAD A 2007 VUE, SO I DO NOT ACCEPT MY CAR BEING OLDER OR ANYTHING ELSE AS AN EXCUSE OF SOMETHING THAT LOOKS TO ME LIKE WAS DEFECTIVE TO START WITH. *TR

• 10/04/2010· POWER TRAIN,ELECTRICAL SYSTEM

  PURCHASED A BRAND NEW 2002 SATURN VUE 6 CYLINDERS 3.0 ENGINE. HAD TO REPLACED EVERY ELECTRONIC COMPONENT IN THIS VEHICLE. COMPUTER, ACCELERATOR SENSOR, TRANSMISSION AND TRANSMISSION CONTROL MODULE. THE "SERVICE ENGINE" LIGHTS IS CONSTANTLY ON. THEREFORE, I TOOK THE TRUCK TO THE DEALER. THEY TELL ME I NEED A NEW THROTTLE BODY AND A BRAND NEW HARNESS SINCE THE NEW THROTTLE BODY WILL NOT WORK WITH THE EXISTING WIRES. THEY WANT $3,000.00 FOR THIS. WITHIN THE WARRANTY PERIOD I MADE THE DEALERSHIP AWARE OF TRANSMISSION PROBLEMS. THEY REPLY THAT THIS SUV WAS OPERATING NORMAL. I REPLACED THE TRANSMISSION AFTER THE WARRANTY HAD EXPIRED. NOW THE TRANSMISSION CONTROL MODULE IS DEFECTIVE. THE DEALER WANTS $860 FOR THE PART PLUS PROGRAMMING CHARGES. *TR

• 09/30/2016· UNKNOWN OR OTHER

  STARTED THE CAR, TURNED AROUND IN MY DRIVEWAY AND STARTED PULLING OUT ONTO THE ROAD, VEHICLE JUST STALLED AND REFUSED TO START AGAIN, ENGINE CRACKS AND TURNS OVER BUT WONT START. THANK GOD THERE WASNT ANY TRAFFIC OR I WOULD HAVE BEEN T BONED. I WAS ABLE TO PUSH THE VEHICLE BACK OFFF THE ROAD. VEHICLE STILL WONT START

• 09/29/2011· ELECTRICAL SYSTEM

  WHEN THE TURN SIGNAL IS ENGAGED, IT ACTIVATES THE HEADLAMP (BRIGHTS) AND THE ONLY WAY TO GET THE LIGHTS OFF IS TO FLIP THE BRIGHT SWITCH UP ( TOWARDS DRIVER). THE HEADLAMPS DO NOT NEED TO BE TURNED ON. THE BRIGHT BEAM INDICATOR ON DASH ILLUMINATES WHEN THIS HAPPENS. IT DOES NOT MATTER WHAT SPEED YOU ARE TRAVELING. *TT

• 09/28/2006· ENGINE AND ENGINE COOLING

  2002 SATURN VUE (65,000 MILES) MAKING NOISE. WOULD NOT START, TOWED TO MECHANIC. TIMING CHAIN FAILURE CAUSING ENGINE DAMAGE. ESTIMATED COST IS $3000; LOSS OF VEHICLE FOR AT LEAST A WEEK WHILE BEING REPAIRED. CURRENTLY AT THE MECHANICS AWAITING REPAIR. *JB

• 09/25/2007· ELECTRICAL SYSTEM

  I PURCHASED THIS VEHICLE USED (APP 47K MILES ON IT) IN MARCH 2006. DURING SUMMER OF 2006 THERE STARTED TO BE A PROBLEM WHEREIN THE CAR, WHEN TRAVELING DOWN THE ROAD, WOULD SUDDENLY SWITCH, WITHOUT WARNING, INTO A "REDUCED POWER MODE". A SMALL LIGHT WOULD COME ON INDICATING THIS, BUT THE BIGGEST PROBLEM WAS THAT ABOUT 5 SECONDS AFTER THIS LIGHT COMES ON, THE VEHICLE DOWN SHIFTED INTO 2ND GEAR AND CAUSED THE ENGINE TO BREAK DOWN TO 30 MPH. THE ONLY WAY TO RESTORE POWER WAS TO PULL OVER AND SHUT THE VEHICLE OFF FOR 30-60 SECONDS. ***I WAS TOLD BY THE REPAIR CENTER THAT THERE ARE SEVERAL TECHNICAL SERVICE BULLETINS WITHIN SATURN FOR THIS DEFECT, SO THEY KNOW IT EXISTS. *** HOWEVER, BECAUSE THE COST OF THE REPAIR (TO CONSUMERS) IS OVER $1300, THEY HAVE NOT MADE A RECALL OF WHAT IS OBVIOUSLY A SAFETY DEFECT. THE DEALER HAS ATTEMPTED SEVERAL SHORTCUTS IN THE PAST YEAR TO FIX THE PROBLEM, EACH TIME WITH ONLY TEMPORARY SUCCESS. I HAVE COMPLAINED TO BOTH THE SATURN REPAIR CENTER AND SATURN CORPORATE CUSTOMER SERVICE, NEITHER WILL OFFER ANY CONCESSIONS OTHER THAN COVERING A $100 DIAGNOSTIC FEE AFTER I HAD ALREADY PAID SUCH FEE TWICE. A DEFECT WHICH CAUSES THE CAR TO FORCEFULLY SLOW DOWN TO 30 MPH IS RISKING THE LIFE OF MY FAMILY, SINCE WE OFTEN TRAVEL ON HIGHWAYS TO GET TO WHERE WE ARE GOING. CURRENTLY, WE DO NOT USE THE VEHICLE FOR HIGHWAY TRAVEL AND ARE FORCED TO USE OUR OTHER CAR. *JB

• 09/22/2005· POWER TRAIN

  9/15/04 VEHICLE LOST POWER WHEN ACCELERATING TO MAKE A LEFT TURN. I ALMOST HAD A COLLISION FROM AN ONCOMING VEHICLE. VUE HESITATED AGAIN AND LOST POWER WHILE ATTEMPTING TO ACCELERATE TO GET UP TO POSTED SPEED. I HAD THE ACCELERATOR FLOORED, RPMS SHOT UP TO 6000 AND I WAS ONLY ABLE TO GO 20 - 25 MILES PER HOUR DOWN THE ROAD. ATTEMPTED TO DRIVE HOME AT THE END OF THE DAY, BUT VUE WOULDN'T EXCEED 20 - 25 MILES PER HOUR. WITH 21,937 MILE, I DROVE TO SATURN OF ROCHESTER (MN) AND DROPPED OFF ADVISED DEALER THAT TRANSMISSION SLIPPED AND ENGINE RACED. 9/16/04 SATURN OF ROCHESTER (MN) TECHNICIAN DROVE CAR AND FELT TRANSMISSION SLIP. TECHNICIAN DRAINED FLUID AND FOUND METAL IN FLUID AND BELT SLIPPING. DEALERSHIP CALLED TO ADVISE THAT TRANSMISSION NEEDED TO BE REPLACED! RETURNED TO OWNER ON 9/23/04. 9/27/04, WITH 22,060 MILES, BROUGHT VUE BACK TO SATURN OF ROCHESTER (MN) BECAUSE SERVICE ENGINE SOON LIGHT WAS ON. SATURN VIE WAS ONLY ABLE TO GO 20 - 25 MILES PER HOUR DOWN THE ROAD '' ONCE AGAIN, HAD TO TAKE BACK ROADS TO SAFELY GET TO DEALERSHIP. TECHNICIAN INDICATED THAT THEY HAD TO REBUILD THE TRANSMISSION THAT THEY HAD REPLACED! WHEN I ASKED IF THEY HAD ANY PROBLEMS WITH THE SATURN VIE THE SALES PERSON SAID HE HADN'T HEARD OF ANYTHING. THE GENERAL MANAGER MADE THE SAME STATEMENT. USING THE INTERNET I DISCOVERED NUMEROUS LISTINGS ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEB SITE. I PRINTED OUT THE INFORMATION AND PROVIDED IT TO THE GENERAL MANAGER - - HE PLEAD IGNORANCE. WHILE MY VEHICLE WAS BEING REPAIRED I ASKED THE SHOP MANAGER IF THEY HAD EXPERIENCED ANY PROBLEMS AND HE TOLD ME THAT THEY HAD REPLACED SEVERAL TRANSMISSION AND THAT IT WAS WIDELY KNOW THAT THERE WAS A PROBLEM. *NM

• 09/22/2004· AIR BAGS

  I WAS DRIVING MY VEHICLE AND ALL OF A SUDDEN THE HORN BLEW CONSTANTLY. I PRESSED THE AREA WHERE THE HORN IS TO TRY TO SHUT IT OFF, TO NO AVAIL. I HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY, OPEN THE HOOD, PULL OFF THE FUSE COVER, FIND THE FUSE AND PULL IT OUT, WHICH FINALLY STOPPED THE HORN FROM BLAIRING. I BROUGHT IT TO THE DEALERSHIP, THEY SAID THE WHOLE AIR BAG MODULE HAD TO BE REPLACED AT A COST OF APPROX. $860.00. I CALLED SATURN HEADQUARTERS, AND TOLD THEM ABOUT THE SITUATION. AND THE COST. THEY CALLED THE DEALERSHIP AND SAID THEY WOULD SPLIT THE COST. I AM STILL NOT SATISFIED, I THINK IT SHOULD BE REPLACED AT NO COST TO ME. THIS IS A 2 YEAR OLD VEHICLE AND FOR THE HORN TO MALFUNCTION BECAUSE THE AIR BAG IS PRESSING ON IT, IS RIDICULOUS. SAFETY WISE, THE HORN JUST STARTED BLOWING AND NOT TURNING OFF, SCARED THE HELL OUT OF ME, TRYING TO FIND OUT WHAT WAS HAPPENING AND FINDING A SAFE PLACE TO PULL OVER, I COULD OF INJURED MYSELF AND OTHERS WHEN THIS HAPPENED. WHEN I DO GET IT REPLACED, BECAUSE I STILL DO NOT HAVE A HORN, WHOSE TO SAY IT WON'T HAPPEN AGAIN WITH THE NEXT AIR BAG,(POOR DESIGN) !*AK

• 09/21/2002· UNKNOWN OR OTHER

  ROOF RACK IS ATTACHED VIA A CUSTOMER/DEALER INSTALLED STUD THAT REPLACES THE FACTORY INSTALLED MOUNTING SCREW. THE STUD IS RUSTING AND DOES NOT REMAIN TIGHT AFTER RACK AND CARGO BOX USAGE. EITHER THE RUST OR THE LACK OF TIGHTNESS WILL EVENTUALLY LEAD TO CARGO BOX AND RACK BEING TORN FROM ROOF DURING TRAVEL. THERE IS THE POSSIBLILITY FOR A SERIOUS ACCIDENT.*AK

• 09/20/2008· ENGINE AND ENGINE COOLING

  TIMING CHAIN FAILURE CAUSING ENGINE DAMAGE. *TR

• 09/20/2008· POWER TRAINFire

  SUDDEN, MASSIVE TRANSMISSION FLUID LEAK CAME INTO CONTACT WITH HOT EXHAUST MANIFOLD. WHILE TRYING TO GET IT OFF OF THE ROAD AFTER A STOP, CLUTCH FAILED. MANAGED TO DRIVE TO A SAFER LOCATION ABOUT 1/4 MILE AWAY. SO MUCH SMOKE WAS POURING OUT FROM UNDER THE HOOD THAT I WAS AFRAID TO OPEN IT. RETREATED TO A SAFE DISTANCE AND CALLED A TOW TRUCK. *TR

• 09/19/2006· SUSPENSION

  (1) WAS TURNING RIGHT FROM DRIVEWAY ONTO STREET FROM WORK (2) WAS A LOUD METAL SNAPPING SOUND, THEN A GRINDING TYPE SOUND WHILE DRIVING HOME. THUMPS WHEN MAKING TURNS WHEN CHECKED AT HOME, DISCOVERED THAT FRONT STABILIZER BAR'S RIGHT LINK HAD SNAPPED LOOSE AT JUNCTION OF ROD AND BALL JOINT ON THE SUSPENSION STRUT. GRINDING WAS DUE TO LOOSE END OF THE LINK RUBBING INSIDE THE WHEEL. (3) LINK HAD TO BE REPLACED, WAS DIFFERENT DESIGN FROM ORIGINAL. ORIGINAL WAS 3 PIECES SCREWED TOGETHER, REPLACEMENT WAS CASST SINGLE PIECE. ORIGINAL IS AVAILABLE. FAILURE COULD HAVE LED TO THE BROKEN PIECE DISABLING BRAKES IF IT RUPTURED THE BRAKE HOUSE, OR DISABLING ABS HAD IT BROKEN WIRE LEADS WHICH ARE IN CLOSE PROXIMITY. PARTS REDESIGN POINTS TO PRIOR KNOWLEDGE THAT OLD DESIGN IS DEFECTIVE. *JB

• 09/17/2010· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT WAS ATTEMPTING TO SHIFT INTO PARK WHEN THE VEHICLE ABNORMALLY ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED. THE CURRENT AND FAILURE MILEAGE WAS 103,000. UPDATED 12/15/10. *LJ THE CAUSE FOR THE SUDDEN ACCELERATION COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. UPDATED 12/27/10

• 09/16/2002· EQUIPMENT

  THIS ACCESSORY IS POORLY ENGINEERED. THE LONG TERM USE OF THIS ROOF RACK COULD RESULT IN A SAFETY HAZARD. DESPITE THE USE OF THREADLOCK THE ROOF PINS LOOSEN DUE TO VIBARATION AND OTHER FACTORS. WATER COLLECTS IN THE ROOF PIN WELLS ADDING TO THE POSSIBILITY THAT OVER TIME THE ROOF PINS WILL RUST AND FAIL. A PROACTIVE RECALL AND IMPROVEMENTS TO THE DESIGN ARE NECESSARY TO PREVENT FUTURE ACCIDENTS.*AK

• 09/14/2006· ENGINE AND ENGINE COOLING,VISIBILITY

  WHILE DRIVING ON THE HIGHWAY, OUR 2002 VUE MADE A GRINDING NOISE AND THEN BEGAN TO LOSE POWER. AS WE WERE PULLING OFF TO THE SIDE, THE VEHICLE STALLED AND THEN WOULD NOT RE-START. THE SATURN DEALERSHIP TOWED THE VUE TO THEIR LOT AND INFORMED US , THAT THE TIMING CHAIN HAD SKIPPED AND BLEW THE MOTOR. THE TIMING CHAIN WAS SUPPOSED TO BE NO MAINTENANCE AND DIDN'T EVEN NEED TO BE CHECKED UNTIL 100,000 MILES. MY VUE HAD 65,000 MILES. AFTER 3 WEEKS WE WERE TOLD THAT THEY WOULD REBUILD THE ENGINE AT A COST OF $3500- $3800 AND SATURN WOULD PAY HALF OF THAT COST. SEVERAL WEEKS PRIOR, THE VEHICLE WAS STALLING WHILE DRIVING AND WOULD NOT RESTART UNTIL IT COOLED OFF. WE TOOK IT TO THE DEALERSHIP AND THEY REPLACED A SENSOR FOR THE CAM SHAFT. THE SWITCH FOR THE BACK WIPER HAS BEEN REPLACED AND WE WERE TOLD BY SATURN TECH'S THAT THE MOTOR FOR THE BACK WIPER ALSO NEEDS TO BE REPLACED, AGAIN AT OUR COST. *JB

• 09/13/2018· STRUCTURE

  2002 SATURN VUE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE AMOUNT. CONSUMER STATES THAT THE FRAME WAS BROKEN AND RUSTED MAKING VEHICLE UNSAFE TO DRIVE. *LD THE CONSUMER STATED THE VEHICLE WAS LOCATED AT AN IMPOUND YARD. THE CONSUMER WAS INFORMED THE VEHICLE WAS NOT ABLE TO BE REPAIRED. *JS

• 09/13/2005· AIR BAGS

  I HAVE HAD THIS HAPPEN TWICE IN LESS THAN 15 MONTHS. THE 2001 SATURN VUE'S HORN BECOMES JAM DUE TO PROBLEMS WITH THE AIRBAG. ACCORDING TO THE MECHANICS AT THE SATURN DEALERSHIP THE AIRBAG PRESSES DOWN ON THE HORN AND JAMS IT CAUSING IT TO GO OFF NON STOP, THE ONLY WAY TO TURN IT OFF IS TO DISCONNECT THE FUSE. THE SECOND TIME THIS HAPPENED TO ME ACCORDING TO THE DEALERSHIP IT FRIED THE HORN CONNECTION IN THE STEERING WHEEL, MY CONCERN ABOUT THIS SINCE ITS HAPPEN TO ME SO OFTEN IS COULD IT ACCIDENTALLY SET OFF THE AIRBAG? ALSO CAN THIS BE A FIRE HAZARD DUE TO THE CABLES BEING BURNT WITHIN THE STEERING WHEEL? I WOULD BE WILLING TO LET YOU GUYS INSPECT MY AUTOMOBILE. IN ORDER TO REPAIR THIS THE WHOLE AIRBAG SYSTEM, AND HORN NEEDS TO BE REPAIR.*JB

• 09/12/2003· ELECTRICAL SYSTEM

  WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THIS PROBLEM OCCURRED THREE TIMES. DEALER NOTIFIED. *AK THE CONSUMER NOTICED THE RADIO/DASH LIGHTS WERE DIM PRIOR TO THE STALLING. THE BLOCK ASSEMBLY AND WIRING HARNESS JUNCTION WAS REPLACED. THE GROUND CONNECTOR IN THE LEFT FRONT BUMPER AREA WAS LOOSE AND WAS TIGHTENED/RE-ASSEMBLE. *SC *JB

• 09/10/2012· POWER TRAIN,SERVICE BRAKES,ENGINE

  WHEN OPERATING AT ANY SPEED THE VEHICLE WILL SHUT DOWN AND STEERING BRAKING AND ALL CONTROL IS LOST' THIS CONSTANTLY HAPPENS. *TR

• 09/09/2005· ELECTRICAL SYSTEM

  IN THE MORNING MY WIFE ATTEMPTED TO START THE CAR AND IT DID NOT START. WHEN I GOT HOME FROM WORK I STARTED THE CAR, BUT THE IDLE WAS VERY ROUGH. I DROVE THE CAR AROUND THE BLOCK (STANDARD TRANSMISSION) AND IT WAS VERY DIFFICULT GETTING THE CAR TO ACCELERATE IN FIRST GEAR. AS I DROVE THE CAR TO THE DEALERSHIP, THE "SERVICE ENGINE SOON" LIGHT WAS FLASHING. THE IDLE WAS ROUGH, THE ENGINE WAS UNDERPOWERED, AND WHEN I CAME TO A COMPLETE STOP, THE ENGINE WOULD STALL. THE PARTS REPLACED WERE #12587426: COIL ASM, #12580215: MODULE AS, #12569190: SPARK PLUG. I DO NOT KNOW IF THE PARTS ARE AVAILABLE. THE REPAIRS WERE DONE AT SATURN OF NATIONAL CITY IN SAN DIEGO COUNTY. THIS VEHICLE IS A 2002 SATURN VUE. IT HAS THE 2.2L (L4) ENGINE. THE PARTS AND THE ENGINE ARE THE SAME ONES FOUND IN THE SATURN L-SERIES SEDAN, WHICH HAD A RECALL FOR THE IGNITION CONTROL MODULE. I BELIEVE THAT RECALL IS 03-C-06. I CALLED SATURN'S NATIONAL CUSTOMER SERVICE LINE AND THEY SAID THAT THE RECALL DOES NOT AFFECT MY VEHICLE, EVEN THOUGH IT HAS THE SAME ENGINE AND SAME PART NUMBERS THAT WERE SUBJECT TO RECALL FOR THE L-SERIES SEDAN. *NM

• 09/08/2010· SUSPENSION

  SUSPENSION "STABILIZER BAR" BROKE, RIGHT SIDE, AT THE RUBBER MOUNTING WHERE THE BAR IS BOLTED TO THE SUB-FRAME. BROKEN END OF THE STABILIZER BAR THEN RIPPED THRU THE RIGHT CV AXEL BOOT, DESTROYING THE CV JOINT. THE BREAK WAS UNDER THE RUBBER MOUNTING AND THE BAR WAS RUSTED THRU, CAUSING THE BREAK. UNDER 30 MPH, NO ACCIDENT, NO PERSONAL INJURY AND NO OTHER DAMAGE NEW PARTS UNAVAILABLE, SO PURCHASED A REBUILT AXEL AND A USED STABILIZER BAR. *TR

• 09/08/2005· VEHICLE SPEED CONTROL

  DT: THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATES WHILE DRIVING THE RPM GAUGE JUMPED FROM TWO TO SEVEN OR EIGHT. THEN DROPPED BACK TO TWO. THIS CAUSED THE VEHICLE TO GO INTO NEUTRAL. THE CONTACT STATED IT HAPPENED SO FAST THAT THERE WAS NO TIME TO REACT. THE VEHICLE HAS BEEN TO THE DEALERSHIP AT LEAST SIX TIMES. THE CONSUMER DID NOT KNOW WHAT THE SERVICE DEALER HAS DONE, BUT THEY STATED THAT THEY COULD NOT DUPLICATE THE PROBLEM. THE CONSUMER CONTACTED THE MANUFACTURER, AND THEY DID EXTENDED THE WARRANTY ON THE VEHICLE FOR ANOTHER YEAR. *AK

• 09/04/2006· ENGINE AND ENGINE COOLING

  WHILE DRIVING MY 2002 SATURN VUE TO WORK, THE REDUCED POWER AND SERVICE ENGINE LIGHTS CAME ON SIMULTANEOUSLY, AND I HAD NO POWER. I PULLED OVER TO THE SIDE OF THE ROAD WHERE A STATE TROOPER SAT BEHIND ME WITH HIS LIGHTS ON SO THAT I WOULD NOT BE REAR-ENDED. MY CAR WAS TOWED TO A LOCAL REPAIR STATION WHERE IT COULD NOT BE FIXED, SO IT WAS TOWED TO THE SATURN DEALER. IT WAS REPORTED TO ME THAT THE TIMING CHAIN BROKE AND SINCE THE ENGINE WAS A "ZERO TOLERANCE" ENGINE, THE ENTIRE ENGINE HAS TO BE REPLACED AT A COST OF OVER $2000. I HAVE AN EXTENDED WARRANTY, BUT DO NOT HAVE COPIES OF THE RECEIPTS FOR OIL CHANGES SO THEY WILL NOT HONOR THE WARRANTY (FOR WHICH I PAID $1700). HERITAGE (THE COMPANY WHICH I BOUGHT THE WARRANTY FROM WHEN I BOUGHT THE CAR AT SATURN) SAYS THAT IF I PAY $435 TO HAVE THE ENGINE TORN DOWN, THEY WILL SEND AN AUDITOR TO DETERMINE IF THEY WILL PAY FOR THE REPAIRS OR NOT. MY CONCERN IS THAT THE ENGINE THAT THEY WILL PUT IN HAS 28,000 MILES ON IT AND THE TIMING CHAIN MAY BREAK ON THIS ENGINE AS WELL. *NM

• 09/03/2003· STEERING

  VEHICLE CAME EQUIPPED WITH AN ELECTRONIC STEERING MECHANISM. THE STEERING MECHANISM FAILED WHICH RESULTED IN POOR STEERING AND LOSS CONTROL. *AK