crashtest

2002 / Pontiac

2002 Pontiac Montana

Safety ratings

2002 Pontiac Montana w/SAB.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 5★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (5)

  • LATCHES/LOCKS/LINKAGES:DOORS:LATCHCampaign 04V597000 · 22/12/2004

    ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

    Risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.

    Fix: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.

  • STEERINGCampaign 09E005000 · 17/02/2009

    DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

    Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

    Fix: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.

  • FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICESCampaign 07E021000 · 12/03/2007

    CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

    Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

    Fix: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

  • AIR BAGS:FRONTALCampaign 02V222000 · 09/08/2002

    CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

    Risk: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

    Fix: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

  • FUEL SYSTEM, GASOLINE:STORAGECampaign 07V349000 · 08/08/2007

    ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).

    Risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

    Fix: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.

Owner complaints

135
Complaints
3
Crashes reported
1
Fires reported
6
Injuries
0
Deaths

Most-reported areas

  • ENGINE AND ENGINE COOLING26
  • EXTERIOR LIGHTING15
  • FUEL SYSTEM14
  • VISIBILITY12
  • GASOLINE12
  • SERVICE BRAKES12
  • EQUIPMENT11
  • POWER TRAIN11
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/27/2004· VISIBILITY

    DURING COOL OR COLD MOIST DAYS WINDSHIELD DEFROSTER SYSTEM WILL ONLY CLEAR THE PASSENGER SIDE AND ABOUT 50% OF THE DRIVER'S SIDE. THE DEALER STATES THERE IS NO FIX. I HAVE HAD THREE NEAR MISSES BECAUSE I COULDN'T SEE A VEHICLE COMING FROM MY LEFT FRONT.*AK

  • 12/27/2004· LATCHES/LOCKS/LINKAGES

    SINCE PURCHASE, HAVE HAD PROBLEMS WITH BOTH PASSENGER SLIDING DOORS. THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR WOULD CONSTANTLY OPEN AND CLOSE AT WILL. HAVE HAD REPAIRS DONE AT THE DEALERSHIP ON A NUMBER OCCASIONS. IT WORKS FOR A SHORT PERIOD OF TIME AND THEN STARTS OVER AGAIN. NOW, I'VE SHUT OFF THE AUTOMATIC FEATURE BUT THE DOOR IS VERY HARD TO OPEN AND CLOSE. THE PASSENGER SIDE AUTOMATIC DOOR GOT STUCK IN THE OPEN POSITION. AFTER FINALLY FORCING IT CLOSED AND SHUTTING OFF THE AUTOMATIC FEATURE, THE DOOR WILL NOT OPEN AT ALL. IN LIGHT OF THE NUMBER OF PEOPLE HAVING CONSTANT PROBLEMS WITH THESE DOORS, GMC SHOULD BE FORCED TO HAVE A RECALL AND REPLACE THE DOOR MOTORS SO THEY WORK PROPERLY BEFORE SOMEONE GETS KILLED WITH THESE DOORS WHICH OPEN AND CLOSE WITHOUT WARNING.*AK

  • 12/19/2006· EXTERIOR LIGHTING

    BRAKE LIGHT STOPS WORKING ON REAR DRIVER'S SIDE, THIS HAS HAPPENED THREE TIMES IN LESS THAN A YEAR SO FAR. THE BULB ITSELF DOES NOT BURN OUT BUT THE PLASTIC ON THE BULB MELTS ON THE ONE SIDE COVERING THE WIRES. WE STILL HAVE ALL THE BULBS THAT WE REPLACED IF NEEDED FOR VIEWING. *NM

  • 12/14/2007· FUEL SYSTEM, GASOLINE

    TL*THE CONTACT OWNS A 2002 PONTIAC MONTANA. WHILE THE VEHICLE WAS AT THE DEALER FOR OTHER MAINTENANCE WORK, THE MECHANIC NOTICED A COOLANT LEAK COMING FROM THE INTAKE VALVE GASKET. THE MECHANIC STATED THAT THE GASKET NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 72,652 AND FAILURE MILEAGE WAS 72,452.

  • 12/10/2002· STRUCTURE

    CONSUMER STATES THAT WITH NO WARNING THE REAR SLIDING DOOR WILL STICK AND IT WILL BE HARD TO OPEN FOR THE CONSUMER TO ENTER OR EXIT THE VEHICLE. DEALER NOTIFIED. TS

  • 12/09/2005· LATCHES/LOCKS/LINKAGES

    DT: THE CONTACT STATED THE POWER SLIDING DOORS OPENED AND CLOSED WITHOUT WARNING. THIS OCCURRED INTERMITTENTLY WHILE THE VEHICLE WAS IN USE. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE CHILDREN RIDING IN THE REAR SEATS, WHERE THESE DOORS ARE LOCATED. THE VEHICLE HAS BEEN SEEN BY THE SERVICE DEALER THREE TIMES FOR DIAGNOSTIC TESTING. HOWEVER, THE PROBLEM HAS NEVER BEEN ACCURATELY DIAGNOSED.*AK

  • 12/03/2008· FUEL SYSTEM, GASOLINE

    TL*THE CONTACT OWNS A 2002 PONTIAC MONTANA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT SMELLED A STRONG ODOR OF FUEL OUTSIDE THE VEHICLE. SHE ALSO OBSERVED A SMALL AMOUNT OF FUEL SPILLING FROM THE LOWER PORTION OF THE FUEL TANK. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC. THE FAILURE WAS RELATED TO A CRACK IN THE FUEL TANK INLET CHECK VALVE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND CURRENT MILEAGE WAS 140,000. UPDATED 1/5/09 *CN UPDATED 01/09/09

  • 12/01/2016· FUEL/PROPULSION SYSTEM

    2002 PONTIAC MONTANA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, I SMELLED A STRONG ODOR OF FUEL OUTSIDE THE VEHICLE. I NOTICED A SMALL AMOUNT OF FUEL SPILLING FROM THE LOWER PORTION OF THE FUEL TANK. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC. THE FAILURE WAS RELATED TO A CRACK IN THE FUEL TANK INLET CHECK VALVE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 93,426. ALSO SINCE THIS HAPPENING THE GAS TANK DOES NOT READ THE GAS AMOUNT CORRECTLY,ITS EITHER FULL OR LOW ON FUEL AND LIGHT COMES ON. *TR

  • 11/29/2010· FUEL SYSTEM, GASOLINE

    TL*THE CONTACT OWNS A 2002 PONTIAC MONTANA. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED GASOLINE OVERFLOWING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 07E021000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES). THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 95,000.

  • 11/20/2002· STRUCTURE

    DRIVER SIDE POWER SLIDING DOOR ALARM GOES OFF WHILE BEING CLOSED. THE DOOR WILL NOT ALWAYS OPEN. THE DOOR DOES NOT SHUT AND THE VEHICLE ALLOWS YOU TO DRIVE WITH IT IN THE OPEN POSITION. ALL 4 TIRES HAD BUBBLES ALL 4 TIRES WERE REPLACED. DT

  • 11/15/2004· EQUIPMENT

    I HAVE COMPLAINT ON THE FAILURE OF MY AIR CONDITIONER. THE AIR CONDITIONER WENT OUT JUST SHORTLY AFTER THE WARRANTY EXPIRED DUE TO THE MILEAGE ON THE VEHICLE. I HAVE A 2002 PONTIAC MONTANA AND I BELIEVE THE AIR CONDITIONER SHOULD NOT GO OUT IN 2 YEARS AND OF COURSE IT GOES OUT SHORTLY AFTER THE WARRANTY RUNS OUT ON IT. I ALSO HAVE A 1990 CHEVY SILVARADO WITH 141 SOME THOUSAND MILES ON IT AND THE AIR CONDITIONER JUST WENT OUT ON IT. THAT GOES TO TELL YOU THAT GM ISN'T MAKING THEIR PRODUCTS LIKE THEY USED TO THEY MAKE THEM SO THEY BREAK AND THEY CAN GET ALMOST A 1000 TO REPAIR IT EVERY TIME SOMETHING GOES OUT ON THEM. I WOULD PROBABLY HAVE TO SAY THAT I WILL NEVER BUY A GM PRODUCT AGAIN EVEN THOUGH A LOT OF MY FAMILY WORKS THERE OR RETIRED FROM THERE DUE TO THE FACT THAT GM DOESN'T STAND BEHIND THEIR PRODUCTS. *AK

  • 11/10/2008· ENGINE AND ENGINE COOLING

    CATASTROPHIC ENGINE FAILURE AT ONLY 104,000 MILES WITHOUT ANY WARNING. PROBABLY DUE TO DEXCOOL BUT UNABLE TO PARTICIPATE IN CLASS ACTION SETTLEMENT BECAUSE FAILURE HAPPENED AFTER CLASS ACTION DEADLINE. THIS IS STILL HAPPENING WITH THESE GM VEHICLES BUT NO RECALL IS BEING ISSUED. IN OUR CASE, HAD CATASTROPHIC ENGINE FAILURE IN THE MIDDLE OF THE HIGHWAY, STRANDING US IN A VERY DANGEROUS POSITION. *TR

  • 11/09/2006· ENGINE AND ENGINE COOLING

    DT*: THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED FOR OTHER ISSUES AT AN INDEPENDENT DEALER; COOLANT WAS OBSERVED TO BE LEAKING AT THE SEAL OF THE INTAKE MANIFOLD. THE MANUFACTURER WAS NOTIFIED.

  • 11/09/2004· SEAT BELTS

    THE SEAT RECLINER ADJUSTMENT LEVER INTERFERES WITH THE SEAT BELT. *NM THE CONSUMERS SEAT BELT DOES NOT CATCH ON THE LEVER. *TC

  • 11/04/2004· POWER TRAIN,UNKNOWN OR OTHER

    MY FAMILY TOOK OUR VAN ON A WEEK LONG VACATION TO FLORIDA WHILE I STAYED AT HOME. RIGHT AFTER THEY LEFT MY WIFE CALLED TO SAY THAT THE ABS LIGHT WAS ON IN THE DASH. I CALLED A LOCAL MECHANIC TO GET AN IDEA OF HOW BAD THE PROBLEM MIGHT BE AND HE INDICATED THAT IT SHOULD NOT BE TOO BAD BUT GET IT LOOKED AT WHEN THEY RETURN FROM THE TRIP. UPON HER RETURN MY WIFE TOOK IT IN THE THE DEALERSHIP WHERE WE PURCHASED THE VAN AND THEY REPLACED A BEARING IN THE RIGHT REAR AXLE HUB AREA OF THE VEHICLE. SINCE THE VAN HAD APPROXIMATELY 40,451 MILES ON IT WE WERE TOLD THAT THIS FELL OUTSIDE OF THE MILES COVERED BY THE MANUFACTURER. ALTHOUGH, IT WAS STILL WITHIN THE 3-YRS OF COVERED WARRANTY JUST NOT COVERED BY THE MILES WE PAID FOR THE REPAIR. ASKED THE DEALERSHIP ABOUT THIS REPAIR AND THEY STATED THAT THIS WAS NORMAL WEAR FOR THIS PART OF THE COUNTRY AND THE TYPES OF ROADS IN THIS AREA. I TOLD THEM THAT I DID NOT LIKE THAT ANSWER. THEY TOLD ME THAT IF I FELT I HAD A COMPLAINT I COULD FOLLOW THE PROCEDURE IN THE BACK OF THE OWNERS MANULE. TO WHICH I HAVE DONE: PHONE CALL LETTER TO GM FOLLOW-UP PHONE CALL TO GM NOW NHTSA . *AK

  • 11/04/2003· VISIBILITY

    PROBLEMS WITH VEHICLE WINDOWS FOGGING UP. *MR THE CONSUMER'S WIFE WAS DRIVING WHERE SHE FELT A DRAFT ON HER LEGS AND SET THE RECIRCULATION MODE TO INSIDE AIR AND SET THE BLOWER ON #TWO. ALL OF A SUDDEN, ALL OF THE WINDOWS FOGGED UP. THE BLOWER WAS TURNED ON HIGH, THE DEFROSTER WERE TURNED ON WHICH CLEARED THE WINDSHIELD. THE DEALER SUGGESTED THAT SOMETHING WAS WRONG WITH THE HEATING/COOLING SYSTEM. THE CONSUMER WAS ADVISED THAT THE RECIRCULATION MODE SHOULD NOT BE USED UNLESS THE TEMPERATURE WAS EXTREMELY WARM AND SHOULD ALWAYS BE ON FRESH AIR MODE. (THIS WAS NOT STATED CLEARLY IN THE OWNERS MANUAL) *SCC *JB

  • 10/27/2003· LATCHES/LOCKS/LINKAGES

    MY AUTOMATIC SLIDING PASSENGER DOOR ON MY 2002 PONTIAC MONTANA DOES NOT SHUT PROPERLY. WHEN YOU GO TO SHUT THE DOOR IT CLOSES ALMOST SHUTTING AND OPENING BACK UP AUTOMATICALLY RESULTING IN HAVING TO RESHUT THE DOOR HAVE HAD THE DOOR REPAIRED 3 TIMES AND IT STILL DOES NOT WORK.*AK

  • 10/23/2007· ENGINE AND ENGINE COOLING

    I HAVE NUMEROUS PROBLEMS WITH THE COOLING SYSTEM WITH THIS 2002 GRAND AM. FIRST THERMOSTAT WENT. HAD THERMOSTAT REPLACED -- CAR CONTINUED TO RUN HOT , LOSING POWER AND SHUT OFF.... HAVE REPLACED WATER PUMP, HOSES, AND INTAKE VALVE AND PROBLEM STILL EXISTED WITH CAR LOSING PRESSURE AND RUNNING HOT. ALSO HAD HEAD GASKETS REPLACED BECAUSE OF THIS PROBLEM.... THIS CAR HAS STOPPED ON ME 4 TIMES ON THE HIGHWAY.... IN CHECKING OUT OTHER COMPLAINTS THERE SEEMS TO BE PROBLEM WITH THE COOLING SYSTEM.... WHAT CAN I DO TO HAVE THIS CAR REPAIRED -- CAN A RECALL BE ISSUED.... PROFESSIONALS ARE AT A LOSS AS TO WHAT THE PROBLEM IS???? *TR

  • 10/15/2007· VISIBILITY

    I WAS DRIVING ON A BUSY HIGHWAY WHEN MY FAN SPEEDS STOPPED IN A DOWN POUR CAUSING MY WINDSHIELD TO FOG UP RAPIDLY & I COULDN'T SEE WHERE I WAS DRIVING ALMOST CAUSING AN ACCIDENT. *TR

  • 10/15/2003· ENGINE AND ENGINE COOLING

    ASSISTANCE (TIS REQUEST TIS03-007115 DGD CLOSED).*MR VEHICLE HAD URINE ODOR COMING THROUGH THE VENT IN THE INTERIOR OF THE VEHICLE. THE SERVICE DEPT. STATED THE COOLANT WENT BAD AND LEAKED INTO THE VENTILATION SYSTEM. THEY REMOVED THE A/C, HEAT UNIT, VENT AND DUCTS BUT THE SMELL RETURNED. CONSUMER RETURNED THE VEHICLE FOUR DAYS LATER. CONSUMER WAS INFORMED THAT THE PROBLEM THEY'VE EXPERIENCED IS A NATIONWIDE DEFECT WITH THAT VEHICLE. *PH *JB

  • 10/14/2008· ELECTRICAL SYSTEM

    TL*THE CONTACT OWNS A 2002 PONTIAC MONTANA. WHILE DRIVING AT AN UNKNOWN SPEED AT NIGHT, THE ENTIRE INSTRUMENT PANEL DIMMED. APPROXIMATELY ONE YEAR LATER, THE RADIO LIGHT IS 2/3 DIM. THE CURRENT MILEAGE IS 88,025 AND FAILURE MILEAGE WAS 67,615. UPDATED 11/6/08 *CN THE MECAHNIC INFORMED THE CONSUMER THE DASH CIRCUIT BOARD HAD FAILED. UPDATED 11/10/08. *JB

  • 10/12/2009· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

    THIS 2002 PONTIAC MONTANA HAS BEEN OWNED BY US SINCE NEW. IT NOW WILL NOT SHOW A VALID QUANTITY OF FUEL , THE GAUGE SHOWS FULL MOST OF THE TIME. WHEN IT DOES NOT IT IS BECAUSE IT SHOWS EMPTY AND THE WARNING BELL IS RINGING. TURNING OFF THE CAR AND RESTARTING IT STOPS THE BELL RINGING AND THE GAUGE SHOWS FULL AGAIN. I AM SEARCHING THE WEB TO FIND A FIX FOR THIS AND I FIND MANY MENTIONS OF THE PROBLEM BY OWNERS WHO HAVE NOT FLED A COMPLAINT WITH YOUR OFFICE. THIS VAN ALSO IS IN NEED OF A HEATER CORE REPLACEMENT, A PROBLEM THAT STARTED LAST YEAR IN EARLY 2008. *TR

  • 10/12/2005· VISIBILITY

    THE WINDSHIELD WIPERS FREEZE UP IN THE WINTER, MAKING IT IMPOSSIBLE TO SEE. THEY ARE RECESSED DOWN TOO FAR AND RECEIVE NO HEAT FROM THE DEFROSTER TO KEEP THEM FROM FREEZING UP. *JB

  • 10/06/2004· SEATSCrash

    WHILE DRIVING WAS INVOLVED IN A COLLISION. . THERE WERE NO SERIOUS INJURIES. HOWEVER, CONSUMERS HEAD HIT THE HEAD REST AND HURT HER NECK. CONSUMER WOULD LIKE TO SEE THAT THE HEAD REST HAD MORE CUSHION THAN IT HAS. *AK

  • 10/05/2005· EXTERIOR LIGHTING

    I'M THE OWNER OF A 2002 GRAND AM SE. I HEARD ABOUT THE GOVT INVESTIGATING SIGNAL MALFUNCTIONS AND I WANTED TO FILE A COMPLAINT. MY CAR CONTINUES TO MAKE THIS ANNOYING TURN SIGNAL CLICKING SOUND ON IT'S OWN. I CANT DO ANYTHING TO STOP IT. SOMETIMES IT DOES IT AND SOMETIMES IT DOES NOT. PLEASE HELP. IF YOU NEED ANY MORE INFORMATION, PLEASE CONTACT ME AS SOON AS POSSIBLE. I BELIEVE THIS IS A DEFECT BECAUSE I BOUGHT THIS CAR WITH ONLY 37,000 MILES ON IT. *NM

  • 10/04/2006· ENGINE AND ENGINE COOLING

    ENGINE HEAD GASKET LEAKED. PONTIAC DEALER REPLACED THE HEAD GASKET. PONTIAC CUSTOMER SERVICE AGREED TO PAY HALF THE COST OF THE REPAIR. *JB

  • 10/02/2003· ENGINE AND ENGINE COOLING

    URINE ODOR COMING IN THROUGH VENTILATION INTO THE INTERIOR OF THE VAN. DEALER SUPPOSEDLY FIXED IT AND PROBLEM HAS OCCURRED FOR THE THIRD TIME. WAS TOLD IT THE COOLANT IS GOING BAD AND IS LEAKING INTO THE VENTS. *JB

  • 09/30/2011· SEATSFire

    TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE EMITTED FROM THE SEAT WARMERS IN THE FRONT PASSENGERS SEAT. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 141,000.

  • 09/30/2007· FUEL SYSTEM, GASOLINE

    WE FIRST NOTICED FUEL SMELL IN THE GARAGE. FOUND A SMALL PUDDLE OF GAS UNDER THE REAR OF THE VEHICLE. THE LEAK WAS COMING FROM A CRACK AROUND THE FUEL TANK INLET. I WAS NOT ABLE AT THAT TIME TO TAKE THE VEHICLE IN, SO I REPAIRED WITH SOME EPOXY PUTTY. THIS WORKED FOR ABOUT 3 MONTHS BUT THEN IT BEGAN LEAKING AGAIN. THIS TIME I WENT ONLINE TO LOOK FOR REPLACEMENT FUEL TANKS. I FOUND A RECALL FOR THIS PROBLEM BUT IT STATES THAT FOR THE DEALER TO REPLACE THE MANUFACTURE DATE IS JUNE THRU AUG 2002. MY VEHICLE WAS MANUFACTURED 11/2001. *JB

  • 09/29/2003· ENGINE AND ENGINE COOLING

    COOLANT IS LEAKING INTO THE VENTILATION SYSTEM CAUSING A "URINE" SMELL TO ENTER THE PASSENGER CABIN. PASSENGERS ARE COUGHING AND HAVE CONSTANT HEADACHES. DEALER WILL REPLACE THE VENTILATION SYSTEM. *AK

  • 09/23/2004· LATCHES/LOCKS/LINKAGES

    1) ALL FOUR DOORS (MINIVAN) BOTH THE DRIVER, PASSENGER AND BOTH SLIDING DOOR LATCHES AND LOCK ASSEMBLIES ARE DEFECTIVE. DOORS DO NOT ALWAYS LATCH WHEN CLOSED AND ALSO WILL OPEN DURING OPERATION OF THE VEHICLE. HAVE HAD BOTH CASES OF DOORS NOT LATCHING WHEN TRYING TO CLOSE AND ALSO OPEN DURING OPERATION. DEALER HAS REPLACED ALL FOUR LATCHES AT MY COST WITH NO CONSIDERATION TO THE REAL PROBLEM OF A DEFECT. BELOW I HAVE INDICATED ON INCIDENT DATE, BUT HAS OCCURRED MANY TIMES. HAVE CONTACTED PONTIAC BUT HAVE RECEIVED NO SATISFACTION. *JB

  • 09/19/2008· FUEL SYSTEM, GASOLINE

    SERVICE ENGINE SOON LIGHT ON DASH CAME ON. A COUPLE OF WEEKS LATER I SMELLED GAS AND UPON INSPECTION FOUND GAS LEAKING FROM AROUND GAS TANK FILL NECK AREA. IN THAT I WAS CONCERNED WITH A POTENTIAL FIRE HAZARD I TOOK IT TO THE NEAREST GM DEALER. DIAGNOSIS WAS A CRACK / FRACTURE AT THE BOTTOM OF THE FILL NECK GOING INTO THE GAS TANK. AS A RESULT THE GAS TANK HAD TO BE REPLACED. I NOTE THAT THIS PROBLEM IS SIMILAR OR IDENTICAL TO THE PROBLEM IDENTIFIED IN RECALL # 07V349000. UNFORTUNATELY THE LIMITED RECALL DOES NOT COVER MY VEHICLE. IT APPEARS FURTHER INVESTIGATION IS APPROPRIATE WHICH COULD EXPAND THE RECALL. *TR

  • 09/19/2002· POWER TRAIN

    CONSUMER CAN SHIFT VEHICLE FROM PARK WITHOUT APPLYING BRAKE PEDAL.*AK

  • 09/15/2006· EXTERIOR LIGHTING

    DT*: THE CONTACT STATED THE REAR BRAKE LIGHTS BURNED OUT CONTINUOUSLY, AND WERE REPLACED 20 TIMES. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC.

  • 09/12/2012· FUEL/PROPULSION SYSTEM

    EARLY SATURDAY MORNING ON SEPTEMBER 8, 2012, I SMELLED STRONG GAS FUMES IN MY KITCHEN WHICH IS BY MY CARPORT. I WENT OUTSIDE TO CHECK AND SEE WHERE THE OVERWHELMING SMELL WAS COMING FROM. TIME I STEPPED OUT THE DOOR TO MY CARPORT WHERE MY VAN IS PARKED, I WENT TO MY 2002 PONTIAC MONTANA MINIVAN AND BEGAN LOOKING AND SNIFFING AROUND AND UNDER IT. TO MY SHOCK AND SURPRISE THERE WAS A PUDDLE OF GAS ON THE GROUND FROM GAS LEAKING OUT OF THE FUEL TANK WHERE THE INLET CONNECTS TO THE FUEL TANK. I BEGAN TO PANIC AND CRY BECAUSE I WAS AFRAID OF ANYTHING THAT COULD IGNITE OR START A FIRE AND THE EXPOSURE TO THE FUMES THAT WOULD ENDANGER MY FAMILY. I IMMEDIATELY CALLED MY MECHANIC FOR HELP AND HE CAN OVER TO LOOK AT THE PROBLEM. HE INFORMED ME THAT THE VALVE CONNECTION BETWEEN THE INLET AND TANK WAS LEAKING. HE THEN WENT ONLINE TO CHECK ON A POSSIBLE PART FOR THE FUEL TANK AND CAME ACROSS A RECALL CHECK. WE BOTH READ THE INFORMATION AND I CALLED PONTIAC ON MONDAY SEPTEMBER 10,2012 AND EXPLAINED TO THEM MY DEEPEST CONCERN ABOUT THE LEAK FROM MY FUEL TANK. THEY CONTACTED A DEALER AND HE TALKED WITH A AREA REPRESENTATIVE, SHE SAID MY SPECIAL WARRANTY EXPIRED JULY 27, 2012 FOR 10 YEARS OR 150,000 MILES CLAIMING THEY SENT IT OUT IN JANUARY 30, 2008 IN WHICH I NEVER RECEIVED AT ALL. AT THE DEALER I GOT A ESTIMATED REPLACEMENT FUEL TANK PRICE AT $800.00 INCLUDING LABOR COST. THE AREA REPRESENTATIVE OFFERED AT FIRST $1500.00 TOWARD A NEW CAR, THEN OFFERED TO PAY HALF THE COST OF A FUEL TANK AND LABOR. I NOW NEED ADVICE TO MOVE FORWARD WITH THIS MATTER AS SOON AS POSSIBLE. *TR

  • 09/11/2003· FUEL SYSTEM, GASOLINE

    LEAKING GAS TANK FOR 2002 PONTIAC MONTANA. TANK LINER IS MADE OF PLASTIC. INFORMED THAT THERE IS A 'NATIONAL BACK ORDER" FOR THESE TANKS. OTHER CONSUEMRS MAY HAVE SIMILAR PROBLEMS. LEAK APPEARED AT 9900 MILES. VEHICLE UNDER MFR. WARRANTY.

  • 09/05/2007· FUEL SYSTEM, GASOLINE

    PONTIAC FUEL TANK DEFECT. CUSTOMER STATES THAT HE SPOKE WITH THE MFR AND WANTS TO KNOW WHY ITS NOT A RECALL**CC CONSUMER WROTE COMPLAINT IN SPANISH. *JB UPDATED 01/07/08. *LJ

  • 09/04/2002· LATCHES/LOCKS/LINKAGES

    WHILE DRIVING AT ANY SPEED AND WITH NO WARNING REAR SLIDING PASSENGER'S DOOR WILL OPEN, AND CONSUMER WILL HAVE TO PULL OVER TO CLOSE THE DOOR. DEALER NOTIFIED.*AK

  • 09/03/2003· POWER TRAIN

    TRANSMISSION FAILED AT 60,00 MILES. *AK

  • 09/02/2003· STRUCTURE

    CONSUMER NOTICED WATER LEAKING THROUGH OVERHEAD CONSOLE FROM THE ROOF RAIL SEAMS. THE DEALER APPLIED SEAM SEALER TO THE CORNERS AND ALONG THE SEAM. *AK *NLM

  • 09/01/2006· SERVICE BRAKES, HYDRAULIC

    AFTER TAKING MY 2002 PONTIAC MONTANA THROUGH A CAR WASH THE ABS LIGHT CAME ON. I STOPPED THE VAN AND TURNED IT OFF TO LOOK UNDER TO SEE IF ANYTHING FELL OFF. WHEN I TURNED THE VAN BACK ON THE LIGHT WAS OFF SO I DROVE DOWN THE ROAD. WHEN I APPLIED THE BRAKES THE VAN SHOOK AND WOULD NOT STOP. EVER SINCE THE ABS LIGHT HAS STAYED ON. *JB

  • 08/31/2010· SERVICE BRAKES, HYDRAULIC,POWER TRAIN

    FRONT RIGHT WHEEL BEARING HAS BEEN REPLACED 3 TIMES IN 20 MONTHS, AND CONSTANT ABS SENSOR PROBLEMS WITH THE SAME. ALSO BRAKES KEEP WEARING QUICKLY UNDER NORMAL DRIVING CONDITIONS. *TR

  • 08/29/2002· EQUIPMENT

    CAR DID NOT COME WITH AN ASHTRAY AND NONE ACCORDING TO THE DEALER IS AVAILABLE IN THAT MODEL THIS YEAR. WHAT THE DEALER OFFERED WAS A PLACE IN ASHTRAY TO GO IN THE CUPHOLDER. THIS I TOOK AS A REPLACEMENT TO THE UN-OFFERED AND NOT AVAILABLE ASHTRAY. HOWEVER SEVERAL WEEKS AFTER GETTING THIS NEW CAR I WAS DRIVING AT NIGHT AND WENT TO PUT OUT MY CIGARETTE. BECAUSE THERE WAS NO LIGHT AND THE DASHBOARD HAS NO LIGHTS IN THAT AREA MY CIGARETTE HEAD HIT THE FRONT OF THE CUPHOLDER DROPPING THE LIT HEAD ON THE FLOOR. IMMEDIATE PANIC ENSUED RESULTING IN ME REMOVING MY EYES FRON THE ROAD TO RECOVER THE LIT HEAD OF THE CIGARETTE. I ASKED THE DEALER IF PONTIAC OFFERED A LIGHT FOR THAT AREA AND THE ANSWER WAS NO,. I VERIFIED THAT WITH PONTIAC CUSTOMER ASSISTANCE AND THEY SAID THERE IS NOT EVEN A SMOKERS PACKAGE AVAILABLE. I WOULD HAVE NOT UPGRADED FROM MY 1998 MONTANA WHICH HAD AN ASHTRAY IF I KNEW IT DIDN'T BEFORE TAKING DELIVERY. THIS IS NOT ONE OF YOUR MAJOR CASES BUT SHOULD BE LOOKED AT AS A POSSIBLE FIRE OR SAFETY HAZARD. *AK

  • 08/24/2006· EQUIPMENT

    THE A/C ON MY 2002 MONTANA VAN WAS BLOWING WARM IN APRIL 2006. AT THAT TIME MY VAN HAD 54K MILES ON IT. SINCE SUMMER WAS RIGHT AROUND THE CORNER, I BROUGHT THE VAN TO MY MECHANIC AND AN A/C LEAK TEST WAS PERFORMED. $961.91 LATER, THE A/C CONDENSER WAS REPLACED ALONG WITH THE NECESSARY PARTS FOR IT. (OFFICIAL DIAGNOSIS = REPLACE LEAKING A/C CONDENSER. EVACUATE AND RECHARGE SYSTEM TO SPECS) AUGUST CAME AND ONCE AGAIN THE A/C WAS ACTING UP. THE AIR WAS NOT VERY COLD AND THERE WAS A HISSING / FLUTTERING NOISE COMING FROM THE VENTS. I BROUGHT THE VAN BACK TO MY MECHANIC. AT THIS TIME THE MILEAGE WAS 58K. THIS TIME IT WAS THE REAR A/C LINE/HOSE THAT WAS THE PROBLEM. MY MECHANIC STATED THAT HE TYPICALLY SEES THE REAR A/C OF MONTANA VANS HAVING ISSUES FIRST, NOT THE CONDENSER. AND HE HAD CHECKED THE REAR FIRST BACK IN APRIL AND IT WAS FINE. SO, $482.64 LATER THE FOLLOWING HAD BEEN FIXED: "REMOVE & REPLACE LEAKING REAR EVAPORATOR FEED A/C TUBE. EVACUATE AND CHARGE SYSTEM TO SPECS." AFTER READING THE OTHER COMPLAINTS, I FEEL THAT THERE MAY BE A PATTERN HERE OR AT LEAST GM DID NOT USE EFFICIENT PARTS WHEN THEY PUT THE A/C UNITS IN THESE VEHICLES. *JB

  • 08/23/2004· POWER TRAIN

    I PURCHASED A PONTAIC MONTANA FROM ROGERS PONTAIC IN CHICAGO IN MARCH 2002. IN MAY OF 2003 I BEGIN TO EXPERIENCE TROUBLE WITH THE TRANSMISSION. THE FRIST OCCASION OCCURED IN MAY OF 2003.(REPAIRED,BUT THE VECHICLE DID NOT OPERATE THE WAY I THOUGHT IT SHOULD) I TOOK IT BACK TO THE PONTAIC DEALER - GROSSINGER IN LINCOLNWOOD, IL. BUT, THEY SAID EVERYTHING WAS OK) THE SECOND BEING NOVEMBER OF 2003. ( THE REPAIR WORK DONE WAS GREAT! THE VECHICLE WORKED AS GOOD AS WHEN IT WAS FIRST PURCHASED) BUT, I HAVE BEGUN TO EXPERIENCE THE SAME SYMPTOMS AS BEFORE HERE IN AUGUST 2004. THIS HAS LED ME TO BELIEVE THAT A DEFECT IS IN THE TRANSMISSION OF THIS VECHICLE. MY ONLY SOLUTION WOULD BE FOR THE MANUFACTURER (PONTAIC - GMC) TO REPLACE THE VECHICLE WITH A NEW ONE. I DO NOT WANT TO CONTINUALLY HAVE THE TRANSMISSION REPAIRED. AFTER THE WARRANTY HAS EXPIRED, I WILL HAVE TO PAY THE COST OF A DEFECT THAT HAS BEEN HAPPENING SINCE THE VECHICLE WAS PURCHASE.

  • 08/22/2017· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. AFTER THE VEHICLE WAS DRIVEN AND PARKED, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMERGING FROM THE REAR. THE CONTACT CHECKED UNDER THE VEHICLE AND NOTICED FUEL COMING OUT THE SIDE OF THE FUEL TANK WHERE THE SEAL WAS MAKING A PUDDLE ON THE FLOOR. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: A-31191114851. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.

  • 08/17/2005· ELECTRICAL SYSTEM

    ON VERY HOT DAYS, CAR CRANKS BUT DOESN'T START. AFTER CAR IS AT OPERATING TEMP. SOMETINES IT STARTS AFTER SETTING FOR 5 MINUTES, LAST TIME HAD TO WAIT OVER 3 HOURS. AAA DOESN'T UNDERSTAND THE PROBLEM EITHER.*AK

  • 08/16/2001· AIR BAGS

    AIRBAG LIGHT COMES ON INTERMITTENTLY. DEALERSHIP IS AWARE OF THE PROBLEM. *AK

  • 08/15/2007· EXTERIOR LIGHTING

    TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM SE. THE CONTACT STATED THAT HER TURN SIGNAL WAS WORKING INTERMITTENTLY AND DISPLAYED NOTHING ON THE DASHBOARD. WHILE ATTEMPTING TO MAKE A TURN AT 5 MPH, THE TURN SIGNAL FAILED TO ACTIVATE. THIS FAILURE HAS OCCURRED AT LEAST FOUR TIMES AND THE TURN SIGNALS WERE REPLACED LAST FALL. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 113,000 AND FAILURE MILEAGE WAS 99,000.

  • 08/06/2010· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT SPORADICALLY, THE VEHICLE WOULD NOT START AND WOULD NOT TURN OVER. THE BATTERY WAS REPLACED BY AN INDEPENDENT MECHANIC BUT TO NO AVAIL. THE CONTACT WOULD ALLOW THE VEHICLE TO SIT FOR TEN MINUTES AFTER ATTEMPTING TO START THE VEHICLE. THE RADIO, AIR CONDITIONER AND POWER WINDOWS WOULD OPERATE BUT THE VEHICLE STILL WOULD NOT START. THE DEALER ADVISED THAT THE FAILURE WAS DUE TO THE ANTI-THEFT PASS LOCK SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000 AND THE CURRENT MILEAGE WAS 202,000.