2002 Pontiac Grand Prix

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2003· ELECTRICAL SYSTEM

  THE HEAD LIGHTS FLICKERED ON AND OFF AS IF THEY WERE BEING TURNED ON AND OFF. THE DEALER HAS BEEN CONTACTED. PLEASE DESCRIBE FURTHER. *JB

• 12/30/2015· ENGINE

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE VEHICLE AND THE ODOR OF BURNING OIL WAS PRESENT WHILE DRIVING. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ALSO INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE) WAS RECEIVED IN DECEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 122,000.

• 12/29/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/28/2015· ENGINEFire

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH SMOKE COMING FROM THE ENGINE WHILE DRIVING 30 MPH. THE FAILURE MILEAGE WAS 177,000. UPDATED 02/10/16*LJ *CN

• 12/28/2006· ENGINE AND ENGINE COOLING

  THE INTAKE MANIFOLD GASKET ON MY 3.8 LITER PONTIAC ENGINE FAILED, CAUSING ANTIFREEZE TO LEAK INTO THE CRANKCASE. THE TOP END OF THE ENGINE HAD TO BE DISASSEMBLED TO INSTALL THE NEW "IMPROVED" GASKET SET. MY MECHANIC CLAIMED THAT THIS IS A COMMON REPAIR ON THAT ENGINE AND THAT HE DOES AT LEAST 3 PER MONTH. I CALLED PONTIAC'S CUSTOMER CARE, THEY OFFERED NO FINANCIAL ASSISTANCE. *JB

• 12/26/2004· VISIBILITY

  1)LOST ONE SPEED ON HEATER FAN, THAN LOST ALL SPEEDS. OBVIOUSLY IN THIS CLIMATE, THE DEFROSTER IS A VERY IMPORTANT ACCESSORY. HAD THE HEATER RESISTER REPLACED AND GOT 4 SPEEDS WHICH WAS OK. IT`S NOW 1 WEEK LATER AND IT STOPPED WORKING AGAIN. ON A 2002 VEHICLE, THIS SHOULD NOT BE HAPPENING. THE WARRANTY HAS RUN OUT BECAUSE OF MILEAGE. *AK

• 12/24/2012· ENGINEFire

  ON 12/23/2012 AT 7:15PM WE JUST ARRIVED HOME & PARKED OUR 2002 PONTIAC GRAND PRIX IN OUR GARAGE. ABOUT 3 MINUTES LATER MY DAUGHTER WENT INTO THE GARAGE & CAME TO GET ME TELLING ME OUR GARAGE WAS FILLED WITH SMOKE. OUR CAR WAS ON FIRE. I TRIED TO RELEASE THE HOOD BUT IT DID NOT RELEASE. I TRIED TO START THE CAR TO DRIVE IT OUT OF THE GARAGE IT TURNED OVER BUT DIDN'T START. I TRIED TO PUT IT IN NEUTRAL. THE GEAR SHIFT MOVED IN NEUTRAL POSITION BUT THE CAR WOULD NOT RELEASE. THE DOORS AUTOMATICALLY LOCKED. MY BROTHER IN LAW AND FAMILY JUST HAPPENED TO COME IN THE MIDDLE OF THESE EVENTS. HE HOOKED A CHAIN TO THE CAR AND DRUG IT OUT OF OUR GARAGE WITH HIS 4X4 TRUCK. THE DRIVERS WINDOW WAS BROKEN TO REGAIN ACCESS TO THE CAR AND TRY THE HOOD RELEASE AGAIN. THE HOOD WOULD STILL NOT RELEASE. A PRY BAR WAS USED TO FORCE THE HOOD OPEN. BUCKETS OF WATER WERE CONTINUALLY THROWN ON THE CAR DURING THIS ENTIRE EVENT. ONCE THE HOOD WAS OPEN THE FIRE WAS PUT OUT. THE CAR IS A TOTAL LOSS. *TR

• 12/24/2009· ELECTRICAL SYSTEM,EQUIPMENT

  THE KEY WILL NOT COME OUT OF THE IGNITION. IT MUST BE LEFT IN. THE STEERING WHEEL DOES NOT LOCK IN POSITION. DANGEROUS TO LEAVE KEY IN IGNITION. MORE LIKELY TO ACCIDENTALLY LOCK CHILDREN INSIDE WITH KEY WHEN IT WON'T COME OUT BY ACCIDENT. *TR

• 12/23/2002· VISIBILITY

  CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FRONT WINDOW WOULD FALL OFF THE TRACK CAUSING A LOUD NOISE AND A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

• 12/22/2015· ENGINEFire

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN THE CONTACT NOTICED SMOKE AND FLAMES UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS SALVAGED. THE CONTACT HAD PROPERTY DAMAGE. A POLICE REPORT WAS FILED.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE RECALL COMPONENT AND CONSEQUENCE WERE DIRECTLY RELATED TO THE FAILURE DIAGNOSED BY THE FIRE DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/05/16*LJ UPDATED 11/21/2017*JS

• 12/21/2015· ENGINEFire

  ENGINE COMPARTMENT FIRE AS STATED BY GM RECALL #15757 WHEN PARKED AT WORK

• 12/19/2016· ENGINEFire

  TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. UPON ENTERING THE VEHICLE AND SHIFTING INTO GEAR, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE. THE CONTACT EXITED THE VEHICLE AND ALERTED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT REMOVED FROM THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

• 12/18/2015· ENGINEFire

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THERE WAS SMOKE COMING INTO THE VEHICLE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS STUCK AND THAT SOMEONE ELSE HAD TO COME PRY THE DOOR OPEN TO REMOVE THE CONTACT FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED FOR THE INCIDENT. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN: 09V116000 (ENGINE AND ENGINE COOLING), HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/18/2012· ENGINEFire

  PARKED CAR AND TURNED IT OFF IN DRIVE WAY. SMELLED SMOKE AND GOT OUT. CAR FULLY ENGULFED IN MINUTES. CALLED 911 AND LOCAL VFD PUT OUT FIRE. TOTAL LOSS. *TR

• 12/18/2008· EXTERIOR LIGHTING

  ACCORDING TO MANY SOURCES (ONLINE INTERNET AUTO FORUMS, MECHANICS, ETC), THE 2002 PONTIAC GRAND PRIX, AND POSSIBLY OTHER YEARS, HAVE HEADLAMPS THAT ARE PRONE TO FAILURE. THIS FAILURE MOSTLY HAS TO DO WITH THE SEALANT OR THE HEADLAMP ASSEMBLY ITSELF WHICH CRACKS. THIS CAUSES A LEAK FOR AIR, MOISTURE, AND OTHER THINGS TO ENTER THE HEADLAMP AND DRASTICALLY FOG UP THE INSIDE. AS A RESULT, THIS CAUSES A SIGNIFICANT DROP IN VIEW DISTANCE AT NIGHT, AS THE FRONT HEADLIGHTS ARE BLOCKED BY THIS FOG AND MOISTURE ON THE INSIDE OF THE HEADLAMPS. THIS COULD EASILY CAUSE AN ACCIDENT AS THE DRIVER HAS MINIMAL VIEWING DISTANCE AT NIGHT FOR OTHER CARS, PEDESTRIANS, OR OBJECTS. MIND YOU, THIS IS JUST FOR THE FRONT HEADLAMPS AND NOT THE CORNER LENSES. FURTHERMORE, THERE IS NO EASY FIX FOR THIS PROBLEM BESIDES PURCHASING NEW FRONT HEADLAMPS FOR EACH SIDE OF THE VEHICLE, WHICH PUTS THE PRICE TAG ABOVE $250, NOT INCLUDING INSTALLATION COSTS. AS STATED PREVIOUSLY, THIS APPEARS TO BE COMMON PROBLEM AS MECHANICS THEMSELVES HAVE SAID THAT IS FAIRLY NORMAL FOR THIS CAR AND MANY OTHER PONTIAC GRAND PRIX OWNERS HAVE COMPLAINED OF THIS PROBLEM AS WELL. I HOPE THAT SOMETHING CAN BE DONE SO THAT A RECALL COULD BE IN ORDER TO FIX THIS FAILURE THAT COULD HAVE DRASTIC CONSEQUENCES FOR DRIVERS AND OTHERS ON THE ROAD AT NIGHT. *TR

• 12/17/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE DRIVING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHEN THE HOOD WAS OPENED, FLAMES ERUPTED FROM THE ENGINE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,704.

• 12/17/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO SMOKE AND BURST INTO FLAMES. THE VEHICLE HAD BEEN DRIVEN FIVE MILES PRIOR TO THE FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXSTINGUISED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/17/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS STOPPED AT A SCHOOL, IT CAUGHT ON FIRE. THE CONTACT STATED THAT A VOLUNTEER FIREMAN ON THE SCENE WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

• 12/17/2014· ENGINEFire

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS SMOKE AND SPARKS COMING FROM BOTH THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

• 12/16/2015· ENGINEFire

  RECEIVED A RECALL NOTICE YESTERDAY, DECEMBER 15,2015 FOR THIS VEHICLE DUE TO A POTENTIAL ENGINE COMPARTMENT FIRE. A LITTLE TOO LATE AS THIS CAR WAS TOTALLY CONSUMED AFTER THE ENGINE CAUGHT FIRE ON NOVEMBER 20,2015. FORTUNATELY, OTHER THAN SERIOUSLY FRAYED NERVES, MY DAUGHTER IS OK, ALTHOUGH MANY OF HER PERSONAL POSSESSIONS AND CLOTHING IS GONE, NOT TO MENTION THE VEHICLE AND ALL EXPENSES INVOLVED. SHE WAS DRIVING AT THE TIME WHEN SMOKE STARTED COMING OUT FROM UNDER THE HOOD, MADE IT AS CLOSE TO THE RIGHT SHOULDER BEFORE FLAMES STARTED COMING OUT

• 12/16/2015· ENGINEFire

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SMOKING AND THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. A MECHANIC FROM THE GAS STATION EXTINGUISHED THE FIRE. THERE WAS NO POLICE REPORT FILED. THERE WERE NO INJURIES SUSTAINED OR MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TOWED AND WAS PARTIALLY REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 202,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/15/2016· ENGINE

  CAR HAS RECALL. SAYS OIL MAY DRIP UNTO EXHAUST CAUSING FIRE. I CANNOT FIND A DEALER TO HELP ME GET THIS FIXED. PLEASE HELO ME

• 12/15/2013· ENGINEFire

  MY PONTIAC GRAND PRIX 2002 CAUGHT FIRE IN MY DRIVEWAY A MERE 10 MINUTES AFTER I GOT OUT OF THE VEHICLE. 5 DAYS LATER I RECEIVED A LETTER STATING THAT THERE WAS A RECALL ON MY CAR FOR ENGINE COMPARTMENT FIRES. I CONTACTED GM WHO TOOK RESPONSIBILITY FOR THE RECALL AND THEY REFUSED TO COMPENSATED FOR THE DAMAGE THE FIRE DID TO ME CAR. THE FIRE WAS DUE TO THE EXACT RECALL THAT GM SENT ME IN THE MAIL. THEY NEGLECTED TO NOTIFY ME, UNTIL MY CAR HAD ALREADY BEEN TOTALED FROM THE DAMAGE. THEY NOW SAY MY CAR WAS "OUT OF WARRANTY" AND REFUSE TO HELP. IF ITS "OUT OF WARRANTY" WHY DID THEY SAID ME A NOTICE SAYING THEY WOULD REPAIR THE RECALL FREE OF CHARGE. IF THEY TAKE RESPONSIBILITY FOR THE RECALL HOW CAN THEY NOT TAKE RESPONSIBILITY FOR THE DAMAGE THAT THE RECALLED PART CAUSED? I COULD HAVE BEEN IN THE VEHICLE, MY HOUSE WAS A MERE TWO FEET FROM THE CAR AND THE FIRE AND COULD HAVE BURNED DOWN. *TR

• 12/15/2011· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLFire

  WE WERE ON OUR WAY TO MY FATHER IN LAW'S FUNERAL AND THE BRAKES WENT OUT. THEN THE ACCELERATOR STUCK. I TURNED OFF THE IGNITION AND WE ROLLED TO A STOP, THEN THERE WAS A FIRE UNDER THE HOOD. *TR

• 12/14/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER DRIVER INFORMED THE CONTACT THAT THE VEHICLE WAS EMITTING SMOKE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND DISCOVERED THAT THE ENGINE CAUGHT ON FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 12/10/2014· ENGINE

  GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. *TR

• 12/10/2014· ENGINE AND ENGINE COOLINGFire

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND DISCOVERED FLAMES. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 111,000.

• 12/09/2014· ENGINE AND ENGINE COOLINGFire

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS SMOKE COMING FROM THE HOOD. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THERE WAS A FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

• 12/08/2019· STEERING

  BOUGHT THE CAR IN APRIL OF 2017. HAD TO REPLACE RACK AND PINION. A FEW MONTHS DOWN THE ROAD WAS DRIVING CAR AND STEERING WHEEL BECAME LOOSE AND IT TURNED HALFWAY TO THE LEFT TO KEEP CAR STRAIGHT. RACK AND PINION BUSTED. REPLACED RACK AND PINION AGAIN PLUS STRUTS AND THE CAR WILL MAKE POPPING SOUNDS WHEN TURNING STEEERING WHEEL. THE FRONT END OF MY CAR HAS BEEN PRETTY MUCH REPLACED TWICE. SCARY TO DRIVE.

• 12/08/2009· ENGINE AND ENGINE COOLINGFire

  I PARKED MY CAR OUTSIDE OF BABYSITTER'S HOUSE TO PICK UP MY DAUGHTER. WAS INSIDE ABOUT 10-15 MIN WHEN SMOKE STARTED BILLOWING OUT FROM UNDER THE HOOD! THE ENGINE HAD CAUGHT FIRE! LUCKILY, MYSELF AND MY DAUGHTER WERE NOT INSIDE AT THE TIME. COME TO FIND OUT, LATER, THERE IS A RECALL ON MY VEHICLE FOR 'ENGINE COMPARTMENT FIRES'....NICE TO FIND OUT AFTERWARDS! I BOUGHT THE CAR FROM AN AUTHORIZED PONTIAC DEALER....THANKS FOR THE WARNING JERKS!! GUESS EVERYONE IS GREEDY...NO MATTER AT WHAT COST TO INNOCENT BUYERS. *TR

• 12/02/2012· ENGINEFire

  WHEN PARKING CAR, DISCOVERED SMOKE COMING FROM UNDER HOOD. OPENED HOOD TO DISCOVER SMALL FIRE ON TOP OF ENGINE, MOVED AWAY FROM VEHICLE AND CALLED 911 AND WATCHED AS ENTIRE ENGINE STARTED ON FIRE AND BURNED ENTIRE ENGINE COMPARTMENT. *TR

• 11/30/2016· STRUCTURE,WHEELS,ENGINEFire

  ON SUNDAY NOVEMBER 20TH 2016 MY 17 YEAR OLD SON PULLED UP TO A GAS STATION IN GRAND ISLAND NE. HE WENT INSIDE TO PRE PAY FOR HIS GAS AND A MAN CAME INSIDE SAYING THERE WAS A CAR IN FIRE. MY SONS 17 YEAR OLD GIRLFRIEND WAS INSIDE VEHICLE SLEEPING AND IT HAD IGNITED UNDER FLAMES IN THE HOOD. HE HAD DRIVEN FROM LINCOLN,NE TO AURORA,NE STAYED FOR AN HOUR PLUS THEN DROVE 20 MILES TO TRUCK STOP. CAR HAD A FIRE UNDER THE HOOD AND BLEW FRONT TIRES AND IS A TOTAL LOSS. IT WAS SITTING NEXT TO A GAS PUMP WITH NO POWER.HAD A OCCUPANT IN VEHICLE SLEEPING. THE FRONT END IS GONE ALONG WITH PASSENGER SIDE OF VEHICLE. WAS WAITING FOR RECALL PARTS AT LOCAL DEALER HAD APPT FOR NEXT DAY TO FIX ISSUE!!! CONTACT FOR PHOTOS

• 11/29/2006· VISIBILITY

  2002 PONTIAC GRAND PRIX. WINDOW REGULATORS. THESE REPLACEMENT PARTS ARE THE SECOND AND THIRD REGULATORS THAT HAVE NEEDED TO BE REPLACED. OUR VEHICLE HAS ONLY 50,000 MILES ON IT (OVER THE WARRANTY PERIOD) BUT IT IS OBVIOUS THAT THESE REGULATORS WERE MANUFACTURED WITH A DESIGN FLAW. OUR WINDOWS ARE HARDLY EVER USED HERE IN CALIFORNIA, SUMMER TIME WITH 100 DEGREE HEAT THE AIR IS ON ALL THE TIME, AND THEN IN THE WINTER THE HEAT IS ON. BACK IN 2005 YOUR COMPANY REIMBURSED OUR COST OF THE FIRST REGULATOR THAT WHEN DEFECTED ON OUR AND I BELIEVE THAT YOUR COMPANY WILL DO THE RIGHT THING AGAIN THIS TIME. WHEN THESE REGULATORS FAIL, THE WINDOW FALLS DOWN INTO THE DOOR LEAVING THE DRIVER TO BEING EXPOSED TO BAD WEATHER. *JB

• 11/26/2018· ENGINEFire

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A BOOM SOUND AND SAW WHITE SMOKE UNDER THE HOOD. WHEN THE CONTACT LOOKED UNDER THE HOOD, SHE NOTICED THAT A PISTON WAS DISLODGED. THE VEHICLE WAS TOWED TO SCRANTON CHEVROLET OF NORWICH (774 W THAMES ST, NORWICH, CT 06360, (860) 889-3333) WHERE IT WAS STATED THAT TWO UNKNOWN PARTS NEEDED TO BE ORDERED TO REPAIR THE FAILURE AND PROVIDED THE CONTACT WITH A RENTAL VEHICLE. WHILE THE VEHICLE WAS AT THE DEALER, A FIRE STARTED IN THE ENGINE AND COMPLETELY DESTROYED THE ENGINE. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT ASSIST AND INFORMED HER TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 166,000.

• 11/26/2016· ELECTRONIC STABILITY CONTROL (ESC)

  MY ENTIRE ELECTRICAL SYSTEM IS FAULTY. WHEN I TURN ON MY HEATER THE LIGHTS DO NOT WORK. MY DASH LIGHTS DO NOT WORK ALL THE TIME. MY RPM'S GO CRAZY MY DIGITAL SYSTEM DOES NOT COME ON. THIS IS WHETHER THE CASE IS STATIONARY OR MOVING

• 11/26/2006· ELECTRICAL SYSTEM

  LOW OIL LEVEL INDICATOR WILL INITIALLY TURN OFF WHEN STARTING VEHICLE AND WILL COME BACK ON AND STAY ON. IF VEHICLE IS TURNED OFF AND RESTARTED LOW OIL LEVEL INDICATOR WILL TURN OFF AND STAY OFF. OIL LEVEL IS OK. VEHICLE HAS BEEN TO DEALER AT LEAST TWICE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *NM

• 11/25/2021· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMFire

  The night of the incident I was driving to my brother's house when I pulled over lifted the hood it burst into flames

• 11/25/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER PARKING THE VEHICLE, THE KEY FAILED TO RELEASE OUT OF THE IGNITION AND THE SHIFT LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION START SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

• 11/24/2008· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  JUST COMING HOME FROM WORK ON A FRIDAY, PULLED INTO A GAS STATION TO FILLER UP. AND NOTICED KEY WAS STUCK IN IGNITION HAVING ALL POWER STILL RUNNING THROUGH CAR. GOT IT HOME AND DID SOME RESEARCH AND COME TO FIND OUT THERE'S A SOLENOID IN THE STEERING COLUMN THAT ATTACHES TO TWO WIRES LEADING OUT TO COMPUTER. ANY OTHERS OUT THERE EXPERIENCING THIRD PROBLEM MAYBE WE CAN GET ENOUGH DEFECTS FOR THESE CORPORATE GUYS TO GIVE US A PRODUCT THAT'S GOING LAST WITHOUT SOME COMPUTER BS EMPTYING OUR POCKETS FOR SUCH LITTLE (USE TO BE ) SIMPLE FIXES. *TR

• 11/24/2003· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING, THERE WAS A WEIRD NOISE AND IT FELT LIKE THE REAR BRAKE WERE PULLING. THE CONSUMER TOOK TO THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE REAR PADS AND ROTORS. PLEASE DESCRIBE FURTHER. *JB

• 11/21/2011· SERVICE BRAKES, HYDRAULIC

  DRIVING IN A RESIDENTIAL AREA IN ANNANDALE, VA. APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. HAD THE CAR TOWED TO A SHOP AND THE BRAKE LINES WERE COMPLETELY RUST THROUGH! THIS IS A 9 YEAR OLD CAR! WHAT KIND OF MATERIAL IS GM USING FOR THEIR BRAKE LINE! *TR

• 11/19/2015· ENGINE

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE OIL LEAKED ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/16/2015· ENGINE

  TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/15/15. *JB

• 11/15/2011· ENGINE AND ENGINE COOLINGFire

  MY FORMER VEHICLE, A 2002 PONTIAC GRAND PRIX, HAD A SAFETY RECALL TO PREVENT "ENGINE COMPARTMENT FIRE." I HAD THAT RECALL FIXED ON SEPTEMBER 22, 2011. ON OCTOBER 23, 2011, I DROVE IT FROM WORK TO HOME, APPROXIMATELY THREE MILES. MYSELF AND PASSENGER PARKED, AND TOOK A FEW THINGS INSIDE. WE NOTICED A BURNING SMELL, LIKE PLASTIC AND A FAINT ELECTRICAL SMELL, AND THOUGHT SOMEONE WAS BURNING TRASH, AS I HAD NEVER SMELLED THAT FROM MY VEHICLE BEFORE. I WENT RIGHT BACK OUT TO GET SOMETHING, AND SAW SMOKE BILLOWING OUT FROM UNDER THE HOOD. I POPPED THE HOOD, AND SAW THE GLOW OF FIRE; WE GRABBED FIRE EXTINGUISHERS, AND PUT OUT THE FIRE, WHICH WAS LOCATED IN PART ON THE PLASTIC HOOD COVER OVER THE ENGINE. THE CAR WAS DECLARED A TOTAL LOSS AFTER ABOUT A WEEK OF SHUFFLING IT AROUND AND CALLING FOR PARTS. UPON FURTHER RESEARCH, IT APPEARS THAT THIS HAS HAPPENED MANY TIMES, INCLUDING OTHERS LIKE MYSELF, WHOSE ENGINE CAUGHT AFTER FIXING THE RECALL. THERE ARE ALSO SUGGESTIONS THAT THE PART FIXED ON THE RECALL IS NOT THE TRUE ORIGIN OF THE PROBLEM. THEN AGAIN, GM'S FIX FOR THE OIL SPLASHING OVER THE MANIFOLD IT IS TO PUT ON SPARK PLUG WIRE RETAINERS. IT IS VERY DANGEROUS, AND I HESITATE TO THINK WHAT WOULD HAVE HAPPENED IF I HAD BEEN DRIVING, POSSIBLY WITH PASSENGERS, WHEN IT CAUGHT FIRE. *TR

• 11/15/2004· EQUIPMENT

  I HAVE COMPLAINT ON THE FAILURE OF MY AIR CONDITIONER. THE AIR CONDITIONER WENT OUT JUST SHORTLY AFTER THE WARRANTY EXPIRED DUE TO THE MILEAGE ON THE VEHICLE. I HAVE A 2002 PONTIAC MONTANA AND I BELIEVE THE AIR CONDITIONER SHOULD NOT GO OUT IN 2 YEARS AND OF COURSE IT GOES OUT SHORTLY AFTER THE WARRANTY RUNS OUT ON IT. I ALSO HAVE A 1990 CHEVY SILVARADO WITH 141 SOME THOUSAND MILES ON IT AND THE AIR CONDITIONER JUST WENT OUT ON IT. THAT GOES TO TELL YOU THAT GM ISN'T MAKING THEIR PRODUCTS LIKE THEY USED TO THEY MAKE THEM SO THEY BREAK AND THEY CAN GET ALMOST A 1000 TO REPAIR IT EVERY TIME SOMETHING GOES OUT ON THEM. I WOULD PROBABLY HAVE TO SAY THAT I WILL NEVER BUY A GM PRODUCT AGAIN EVEN THOUGH A LOT OF MY FAMILY WORKS THERE OR RETIRED FROM THERE DUE TO THE FACT THAT GM DOESN'T STAND BEHIND THEIR PRODUCTS. *AK

• 11/12/2018· AIR BAGSCrash

  AIR BAGS DID NOT DEPLOY WITH FRONT END DAMAGE

• 11/12/2006· POWER TRAIN

  HARD SHIFTING IN AUTOMATIC TRANSMISSION. WAS IDENTIFIED IN JUNE 2005 AS A FAULTY PRESSURE CONTROL SOLENOID AND WAS FIXED. THE SAME PROBLEM HAS STARTED AGAIN IN OCTOBER OF 2006. *JB

• 11/12/2005· POWER TRAIN

  SHUDDER FROM TORQUE CONVERTER WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. TORQUE CONVERTER WILL HAVE TO BE REPLACED. WAS TOLD BY DEALER THIS IS A COMMON PROBLEM WITH THIS MODEL. *JB

• 11/12/2004· STEERING

  WHILE DRIVING AND MAKING A LEFT TURN THE VEHICLE LOST STEERING. IT WAS DIFFICULT TO MAKE LEFT TURN. TOOK THE VEHICLE TO DEALER FOR REPAIRS. *AK

• 11/10/2007· ENGINE AND ENGINE COOLINGFire

  CAR'S ENGINE CAUGHT FIRE WHILE CAR WAS TURNED OFF AND PARKED. THE CAR WAS DEEMED A TOTAL LOSS. *TR