2002 Pontiac Bonneville

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/23/2004· STEERING

  [1]CLUNK NOISE FROM FRONT OF VEHICLE DURING TURNING NEUVER/STEERING WHEEL ROTATION; [2]SAME AS #1; [3]STEERING COLUMN REPLACED [OLD PART IS NOT AVAILABLE. *AK

• 12/23/2003· FUEL SYSTEM, GASOLINE

  THERE'S A METALLIC POPPING NOISE FROM THE REAR END OF THE VEHICLE. UPON INSPECTION OF THE NOISE THE CONSUMER NOTICED THAT THE PLASTIC FUEL TANK WAS COMING IN CONTACT WITH THE FLOOR PAN AND RUBBING. THE AREA WHERE THE COMPONENTS WERE RUBBING BEGAN TO RUST. THE MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDED ANY ADDITIONAL INFORMATION. *NLM

• 12/21/2006· ENGINE AND ENGINE COOLING

  TL*- THE CONTACT STATES THAT THE ENGINE COOLANT IS LEAKING AT THE UPPER INTAKE MANIFOLD. THE CONTACT STATES THAT THERE WAS A SAFETY CAMPAIGN REGARDING THE SAME ISSUE HE HAS WITH HIS VEHICLE AND THAT HE WASN'T AWARE ABOUT THE ISSUE UNTIL HE WAS DOING RESEARCH ONLINE. BY THE TIME THE CONTACT FOUND OUT ABOUT THE SAFETY CAMPAIGN THE TIME FOR THE CAMPAIGN HAD EXPIRED. THE CONTACT IS CONCERNED BECAUSE WHEN HE TOOK IT TO THE DEALERSHIP AND THEY STATED THAT THE PROBLEM WITH HIS VEHICLE IS A COMMON PROBLEM THAT HAS BEEN HAPPENING WITH VARIOUS 2002 PONTIAC BONNEVILLE.

• 12/09/2004· VISIBILITY

  THE POWER WINDOWS FAILED WITHOUT WARNING. AS A RESULT, THE CONSUMER HAD TO WIRE THE WINDOW IN ORDER FOR THE WINDOW TO STAY SHUT. THE DEALER STATED THE PARTS WERE ON NATIONAL BACK ORDER. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

• 12/04/2007· STEERING

  THIS IS THE THIRD STEERING INTERMEDIATE SHAFT ON THIS VEHICLE IN 110,000 MILES AND IS DUE TO BE REPLACED AGAIN. CLUNK NOISE CONTINUALLY RETURNS ALONG WITH NOTICEABLE PLAY IN STEERING CONTROL SHORTLY AFTER EACH REPLACEMENT. DEALER SAYS THERE IS NO DANGER OF STEERING FAILURE, BUT I'M NOT CONVINCED. THESE PARTS ARE OBVIOUSLY WEARING WHICH WILL EVENTUALLY LEAD TO A FAILURE ON SOME LEVEL IF NOT FATAL. LET'S GET SOMETHING DONE ABOUT THESE POORLY ENGINEERED STEERING COMPONENTS, PLEASE! *TR

• 11/25/2002· SEATS

  CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE HEAD REST ON THE SEATS ARE LOOSE AND DON'T HOLD POSITION. DEALER AND MANUFACTURE WERE CONTACTED AND DO KNOWLEDGE THE PROBLEM BUT THEY ALSO STATED THAT THEY CAN'T DO ANYTHING ABOUT IT. TS

• 11/21/2005· ELECTRONIC STABILITY CONTROL

  DT: THE CONTACT STATED THERE WAS SOMETHING WRONG WITH THE STABILITY SYSTEM. THE STABILITY SYSTEM LIGHT ILLUMINATED PERIODICALLY, STATING STABILITY SYSTEM ACTIVE. WHEN THE LIGHT ILLUMINATED THE VEHICLE VIBRATED AND DECELERATED TEMPORARILY. ALSO, IF THE LIGHT ILLUMINATED WHEN APPLYING THE BRAKES THE ABS WILL ACTIVATE. A LOCAL MECHANIC PERFORMED A DIAGNOSTIC TEST , AND SAID IT WAS THE STABILITY SYSTEM SENSOR IN THE STEERING COLUMN. TO REPAIR THE VEHICLE THEY WILL HAVE TO REPLACE THIS SENSOR. *AK

• 11/18/2014· ELECTRICAL SYSTEM

  IGNITION SWITCH, ENGINE CONTROL MODULE & SECURITY/THEFT MODULE WERE ALL REPLACED BECAUSE AUTO WAS INOPERABLE DUE TO THEIR FAILURE. THE MOBILE MECHANIC CHARGED $616.22 FOR PARTS, $1215.00 FOR LABOR & $13.08 FOR A HAZARDOUS WASTE FEE, TOTAL REPAIR WAS $1844.30. PLEASE SEND EMAIL SO I CAN SCAN DETAILED INVOICE OF REPAIR.

• 11/15/2004· STEERING

  CLUNK SOUND COMING FROM THE TURNING OF THE STEERING WHEEL DURING COURSE OF DRIVING. *AK

• 11/15/2004· EQUIPMENT

  I HAVE COMPLAINT ON THE FAILURE OF MY AIR CONDITIONER. THE AIR CONDITIONER WENT OUT JUST SHORTLY AFTER THE WARRANTY EXPIRED DUE TO THE MILEAGE ON THE VEHICLE. I HAVE A 2002 PONTIAC MONTANA AND I BELIEVE THE AIR CONDITIONER SHOULD NOT GO OUT IN 2 YEARS AND OF COURSE IT GOES OUT SHORTLY AFTER THE WARRANTY RUNS OUT ON IT. I ALSO HAVE A 1990 CHEVY SILVARADO WITH 141 SOME THOUSAND MILES ON IT AND THE AIR CONDITIONER JUST WENT OUT ON IT. THAT GOES TO TELL YOU THAT GM ISN'T MAKING THEIR PRODUCTS LIKE THEY USED TO THEY MAKE THEM SO THEY BREAK AND THEY CAN GET ALMOST A 1000 TO REPAIR IT EVERY TIME SOMETHING GOES OUT ON THEM. I WOULD PROBABLY HAVE TO SAY THAT I WILL NEVER BUY A GM PRODUCT AGAIN EVEN THOUGH A LOT OF MY FAMILY WORKS THERE OR RETIRED FROM THERE DUE TO THE FACT THAT GM DOESN'T STAND BEHIND THEIR PRODUCTS. *AK

• 11/14/2011· STEERING

  TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT WAS DRIVING 40 MPH WHEN THE STEERING WHEEL BEGAN MAKING A CLUNKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 109,000.

• 11/14/2005· VISIBILITY

  I HAVE HAD BOTH REAR WINDOW GO DOWN AND WON'T COME BACK UP. I HAVE DONE A LOT OF READING OF COMPLAINTS WITH THE SAME PROBLEM ,BUT WHY IS NOTHING BEING DONE TO CORRECT THE PROBLEM. IT IS REALLY A SHAME FOR SUCH A NICE LOOKING CAR TO HAVE SO MANY PROBLEMS. WHY WON'T THE MANUFACTURER STAND BEHIND THERE WORK. AND FIX THE PROBLEMS??*JB

• 11/09/2005· ENGINE AND ENGINE COOLING

  I RECEIVED A RECALL REPAIR FOR MY 2002 PONTIAC BONNEVILLE-CAMPAIGN #03034. IF I HAD REPLACED THE UPPER INTAKE MANIFOLD GASKET, THROTTLE BODY NUTS, OR THROTTLE BODY GASKET BEFORE AUGUST 8, 2003, I WOULD HAVE BEEN ELIGIBLE FOR REIMBURSEMENT. SINCE I ONLY HAD OWNED THE CAR FOR 1 YEAR AT THAT TIME AND HAD NOT REPLACED THESE ITEMS, I HAD A RECALL REPAIR DONE ON 11-10-03. I MENTIONED AT THE TIME THAT WHEN I COME INTO MY GARAGE, I COULD SMELL HOT COOLANT. THE SHOP FOLLOWED THE INSTRUCTIONS OF THE RECALL REPAIR TO REPLACE THE THROTTLE BODY NUTS AND ADDED SOMETHING SIMILAR TO A "STOP LEAK". WE TRIED AT THAT TIME TO GET A BETTER "FIX" TO PROPERLY REPAIR POSSIBLE PROBLEM, BUT THIS IS ALL SHOP WOULD DO. NOW, AFTER MY WARRANTY IS OVER, I WAS TOLD THAT I NEED TO REPLACE MY UPPER INTAKE GASKET KIT SINCE THE INTAKE MANIFOLD GASKET IS LEAKING COOLANT EXTERNALLY. *JB

• 11/06/2002· EXTERIOR LIGHTING

  CONSUMER STATES THAT THE DESIGN OF THE HEADLIGHTS RESULTS IN A SHADOW BEING CAST AT A 45 DEGREE ANGLE IN THE DARK WHILE DRIVING. CONSEQUENTLY, THE CONSUMER CAN NOT SEE THE WHITE LINES ON THE ROAD WHEN DRIVING AROUND BENDS AND TURNS AT NIGHT. THE HEADLIGHTS SHINE STRAIGHT AHEAD WHEN TURNING BENDS AND CORNERS. DEALER "ADJUSTED" HEADLIGHTS, BUT PROBLEM STILL EXISTS. MR

• 10/26/2004· SEAT BELTS

  BOTH REAR SEAT BUCKLES BROKE, AND LEFT THE REAR OCCUPANTS WITHOUT ANY RESTRAINT WHILE DRIVING OR IF BECOMING INVOLVE IN A CRASH. DEALER WAS NOTIFIED.*AK

• 10/23/2014· AIR BAGS

  I HAVE HAD A AIRBAG LIGHT ILLUMINATED ON MY DASH FOR SOME TIME NOW (NOT SURE HOW LONG BUT A COUPLE OF YEARS OR MORE) AND WAS CONCERNED ABOUT THIS DASH INDICATOR WITH THE RECENT AIRBAG RECALLS. MY VIN DOESN'T MATCH ANY SUCH RECALL NOTICES, HOWEVER SOME NEWS WEBSITES (LIKE CBS) INITIALLY INDICTED 2002 -2003 PONTIAC BONNEVILLE'S WERE INCLUDED IN THIS AIRBAG RECALL? THEY ALSO INDICATED THAT VEHICLES NEAR HIGHER HUMIDITY AREAS WERE THE VEHICLES BEING RECALLED, SO THAT CONCERNED ME TOO, SINCE I LIVE ABOUT 8 MILES FROM THE PACIFIC OCEAN. I THINK THERE IS SOMETHING INHERENTLY WRONG WITH MY AIRBAGS AND I'D LIKE THE GM/THE DEALER TO BE RESPONSIBLE FOR THIS DEFECT REPAIR, BEFORE ANY HARMFUL INCIDENTS OCCUR IN MY VEHICLE! *TR

• 10/23/2007· ENGINE AND ENGINE COOLING

  I HAVE NUMEROUS PROBLEMS WITH THE COOLING SYSTEM WITH THIS 2002 GRAND AM. FIRST THERMOSTAT WENT. HAD THERMOSTAT REPLACED -- CAR CONTINUED TO RUN HOT , LOSING POWER AND SHUT OFF.... HAVE REPLACED WATER PUMP, HOSES, AND INTAKE VALVE AND PROBLEM STILL EXISTED WITH CAR LOSING PRESSURE AND RUNNING HOT. ALSO HAD HEAD GASKETS REPLACED BECAUSE OF THIS PROBLEM.... THIS CAR HAS STOPPED ON ME 4 TIMES ON THE HIGHWAY.... IN CHECKING OUT OTHER COMPLAINTS THERE SEEMS TO BE PROBLEM WITH THE COOLING SYSTEM.... WHAT CAN I DO TO HAVE THIS CAR REPAIRED -- CAN A RECALL BE ISSUED.... PROFESSIONALS ARE AT A LOSS AS TO WHAT THE PROBLEM IS???? *TR

• 10/15/2007· VISIBILITY

  I WAS DRIVING ON A BUSY HIGHWAY WHEN MY FAN SPEEDS STOPPED IN A DOWN POUR CAUSING MY WINDSHIELD TO FOG UP RAPIDLY & I COULDN'T SEE WHERE I WAS DRIVING ALMOST CAUSING AN ACCIDENT. *TR

• 10/12/2006· VISIBILITY

  I HAVE OWNED A 2000 PONTIAC GRAND PRIX AND A 2002 PONTIAC BONNEVILLE. THE WINDOW MOTOR ON BOTH VEHICLES SEEM DEFECTIVE. ON MY GRAND PRIX, 3 OF THE FOUR WINDOW MOTORS STOPPED WORKING. ON MY BONNEVILLE, ALL 4 WINDOW MOTORS STOPPED. THE WINDOW WOULD NOT MOVE UP OR DOWN. VERY OFTEN IT HAS BEEN STUCK DOWN (WINDOW OPEN) AND I COULD NOT "ROLL" IT BACK UP. EACH TIME I GOT IT FIXED, THEY SAID IT WAS THE MOTOR. I HAVE DISCUSSED THIS PROBLEM WITH OTHER PONTIAC OWNERS AND THEY HAVE ALL EXPERIENCED. 8JB

• 10/12/2004· STEERING

  2002 PONTIAC,STEERING ASSEMBLY CLUNKING NOISE. *BF THE DEALER HAS A KIT THAT CAN BE INSTALL TO ALLEVIATE THE CLUNKING NOISE BUT THE CONSUMER FEELS THE PROBLEM SHOULD BE RECALLED. *NM

• 10/10/2006· STEERING

  DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AND MAKING TURNS A CLUNKING NOISE WAS HEARD. A HESITATION WAS ALSO FELT IN THE STEERING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE STEERING NEED TO BE LUBRICATED AND THE STEERING FLUID WAS CHECK, HOWEVER THE PROBLEM PERSISTED.

• 10/06/2005· ELECTRICAL SYSTEM

  DT: THE CONSUMER COMPLAINED ABOUT A BATTERY PROBLEM. THE POSITIVE TERMINAL CAME OUT OF THE BATTERY. THIS HAPPENED ON AUGUST 25, 2005. HAD THE VEHICLE TOWED THE DEALER BECAUSE THE VEHICLE WOULD NOT START. BATTERY ACID WAS SLIPPING OUT OF IT, AND THE BATTERY WAS IN THE BACK FLOOR BOARD. THEY NEUTRALIZED THE BATTERY ACID AND PUT IN A NEW BATTERY. *AK THE CONSUMER BELIEVES THERE IS A PROBLEM WITH THE AC DELCO SIDE TERMINAL BATTERIES. THE CONSUMER'S WIFE EXPERIENCED THE SAME FAILURE IN HER VEHICLE. *NM

• 10/05/2005· EXTERIOR LIGHTING

  I'M THE OWNER OF A 2002 GRAND AM SE. I HEARD ABOUT THE GOVT INVESTIGATING SIGNAL MALFUNCTIONS AND I WANTED TO FILE A COMPLAINT. MY CAR CONTINUES TO MAKE THIS ANNOYING TURN SIGNAL CLICKING SOUND ON IT'S OWN. I CANT DO ANYTHING TO STOP IT. SOMETIMES IT DOES IT AND SOMETIMES IT DOES NOT. PLEASE HELP. IF YOU NEED ANY MORE INFORMATION, PLEASE CONTACT ME AS SOON AS POSSIBLE. I BELIEVE THIS IS A DEFECT BECAUSE I BOUGHT THIS CAR WITH ONLY 37,000 MILES ON IT. *NM

• 09/30/2008· VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGES

  2002 BONNEVILLE: ALL 4 DOORS/WINDOWS HAVE BEEN RE-SEALED MULTIPLE TIMES BECAUSE RAIN WATER FLOWS DOWN THE OUTSIDE OF THE WINDOWS, THEN FLOWS INSIDE THE DOOR, AND THEN FLOWS INTO THE CAR AT THE BOTTOM OF THE CAR DOOR, CAUSING SOAKED CARPETING (PUDDLES) AND MOLD. SUN-ROOF MECHANICAL LINKAGE HAS CRACKED AND BROKEN OFF IN PLACES. I BET I USED THE SUN-ROOF ONLY 10 TIMES BEFORE THIS HAPPENED. SUNROOF NOW CLOSES CROOKED. DEALER COST ESTIMATE TO FIX = $1200. ALL 4 POWER WINDOW UNITS HAVE BEEN REPLACED AND NOW DOORS RATTLE; RIGHT PASSENGER DOOR TRIM FALLS OFF ROUTINELY. WIPER FLUID MOTOR WOULD NOT SHUT OFF. CRUNCHING SOUND WHEN I TURN THE STEERING WHEEL. ALL OF THESE ISSUES STARTED OCCURRING SHORTLY AFTER WARRANTY EXPIRED. *TR

• 09/23/2002· AIR BAGS

  MFR# 02032 & NHTSA# 02 V 222 000/AIR BAG INFLATOR: CONSUMER STATES THAT THE DEALER, BAUR PONTIAC INC. IN STRONGSVILLE, OH. PHONE # 440/236-5600. IS UNABLE TO HONOR RECALL BECAUSE NO INFORMATION WAS RECEIVED FROM THE MANUFACTURER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB

• 09/19/2006· STEERING

  THE STEERING WHEEL HAS A CLUNKING SOUND & FEEL AS YOU TURN THE CAR. THE LOCAL DEALER HAS REPLACED THE SHAFT 3 OR 4 TIME IN 58,000 MILES, AND IT IS VERY BAD AGAIN. IN THE PAST THEY DID NOT CHARGE TO REPAIR, BUT NOW WANT TO. THIS IS LIKE SEVERAL OTHER COMPLAINTS IN THE SYSTEM FOR THIS PROBLEM. *NM

• 09/19/2004· STRUCTURE

  MANY WATER LEAKS STARTING AT WINDSHIELD THEN TO TRUNK THEN TO WATER IN FLOORBOARDS. S OF TODAY MY CAR HAS BE IN SERVICE DEPT WITH 24 ISSUES IN 1 YEARS TIME. ALSO OTHER MECHANICAL PROBLEMS. WHEN IT HAS BEEN IN SHOP THE WHO EVER WORKS ON THE CAR BREAKS OR DAMAGES OTHER PARTS ON MY CAR. SERVICE DEPARTMENT HAS KEPT MY CAR FOR 3 WEEKS TWICE NOW OT COUNTING ALL THE OTHER TIMES ITS BEEN THERE. *AK

• 09/16/2014· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMFire

  MASS AIR FLOW SENSOR AND O2 SENSOR FAILURE CONSTANT. 10/2013 SECURITY LIGHT COMES ON FREQUENTLY WHILE IN MOTION12/2013 LEAKS IN LOWER GASKET VALVE...ENGINE IS EXTREMELY HOT MOST OF THE TIME 04/2014 SERVICE ENGINE LIGHT REMAINS ON DUE TO O2 SENSOR FAILURE EVEN AFTER REPLACEMENT 7/2014 INTERIOR LIGHTS CAUGHT FIRE 05/2014. *TR

• 09/14/2005· SUSPENSION

  EARLY WEAR AND REPLACEMENT OF FRONT LEFT HUB AND BEARING ASSEMBLY. 2002 BONNIVILLE 41273 MILES. I CONSIDER THIS A SAFETY CONCERN. *JB

• 09/02/2003· POWER TRAIN

  THE VEHICLE WAS SHIFTED FROM REVERSE TO DRIVE. WHEN THE CONSUMER PRESSED THE ACCELERATOR THE VEHICLE WAS STILL IN REVERSE. THE DEALER HAS BEEN CONTACTED. *AK *NLM

• 09/01/2009· STEERING

  MY 2002 PONTIAC BONNEVILLE HAS A BANGING NOISE IN THE STEERING COLUMN. I AM CONCERNED ABOUT LOSS OF CONTROL OF THE CAR. I AM TOLD THERE IS A SAFETY DEFECT BULLETIN ON THIS ISSUE BUT I DO NOT KNOW HOW TO DEAL WITH THIS. *TR

• 08/29/2002· SUSPENSION

  WHILE DRIVING AT ANY SPEED AND WITH NO WARNING IF CONSUMER HIT A BUMP IN THE ROAD FRONT SUSPENSION WILL MAKE A LOUD CLUNKING NOISE. DEALER NOTIFIED.

• 08/25/2004· FUEL SYSTEM, GASOLINECrash

  WHEN INVOLVED IN AN ACCIDENT, THE FUEL SAFETY SHUT OFF IN MY WIFE'S BONNEVILLE DIDN'T WORK. SHE WAS STRUCK JUST BEHIND THE PASSENGER SIDE REAR DOOR AND THEN PUSHED INTO A TRAFFIC LIGHT HARD ENOUGH TO SET OFF THE AIR BAGS. AFTER BOTH IMPACTS THE CAR WAS STILL RUNNING AND HAD TO BE SHUT OFF BY THE IGNITION KEY. FORTUNATELY THERE WAS NO FUEL LEAK. NO INJURIES DUE TO THE FAILURE.*AK

• 08/24/2002· SUSPENSION

  LOUD CLUNK WHEN TURNING SHARPLY WHILE USING BRAKE. BOTH LEFT AND RIGHT TURNING. HEARD CLEARLY AND FELT THROUGH THE FLOORBOARD OF CAR. SEEMS TO BE WORSE WHEN DRIVING THROUGH RAIN CONDITIONS. DOES NOT OCCUR WHEN TURNS DO NOT INVOLVE USE OF BRAKES. LOCAL PONTIAC DEALER, "GARY MATTHEWS OF JACKSON" REFUSES TO PROVIDE WARRANTY SERVICE, BECAUSE CAR WAS NOT PURCHASED AT GM DEALERSHIP. CLAIMS CAR WAS IN ACCIDENT - NOT TRUE ACCORDING TO "CARFAX.COM" AND INDEPENDENT INSPECTIONS OF VEHICLE STRUCTURE.*AK

• 08/23/2005· VISIBILITY

  ON 08/03/05 FOR NO APPARENT REASON, THE FRONT PASSENGER WINDOW ON MY 2002 BONNEVILLE SSEI FAILED TO GO UP. THE BUTTON DIDN'T WORK ON THAT DOOR NOR ON DRIVER'S DOOR. I TOOK MY CAR INTO THE PONTIAC DEALERSHIP AND IT COST ME $458.25 FOR A REGULATOR AND MOTOR ASSEMBLY TO FIX IT. THEN ON 08/23/05, LESS THAN 3 WEEKS LATER, AGAIN FOR NO APPARENT REASON AND WHILE SITTING ON THE CARPORT NOT RUNNING, THE REAR PASSENGER WINDOW CAME DOWN ALL BY ITSELF AND WOULD NOT MOVE UP OR DOWN. THAT WINDOW COST ME ANOTHER $440.51 AT THE DEALERSHIP. PLEASE NOTE THAT I AM FEMALE (NOT THAT GENDER MAKES A DIFFERENCE), THE SOLE DRIVER OF THIS CAR, AND ALL WINDOWS OTHER THAN THE DRIVER'S WINDOW, HAVE RARELY BEEN USED. IT'S QUITE EVIDENT THAT THE PROBLEM IS DUE TO A DEFECT IN THESE WINDOWS. NOW I AM OUT NEARLY A THOUSAND DOLLARS TO FIX SOMETHING THAT SHOULD BE THE RESPONSIBILITY OF PONTIAC. NOW I'M WONDERING HOW LONG IT'LL BE BEFORE THE OTHER TWO GO OUT. ALSO NOTE THAT EVEN THOUGH THE 36 MONTH WARRANTY EXPIRED IN MARCH 2005, MY CAR HAS LESS THAN 32,000 MILES. OUT OF CURIOSITY, I HAVE CONDUCTED AN INTERNET RESEARCH TO SEE IF ANYONE ELSE HAS EXPERIENCED THE SAME PROBLEMS AS I HAVE WITH THE WINDOW FAILURES AND HAVE FOUND THAT MY CASE IS DEFINITELY NOT AN ISOLATED ONE. QUITE A FEW OTHERS HAVE HAD THE SAME PROBLEM. THIS IS TOTALLY UNACCEPTABLE. THE NHTSA NEEDS TO CONDUCT AN INVESTIGATION. MY LOYALTY TO AND CONFIDENCE IN PONTIAC IS NOW SOMEWHAT COMPROMISED AND I HOPE SOMETHING IS DONE ABOUT THIS SITUATION SOON.

• 08/22/2007· STEERING,SUSPENSION

  12/10/2002 1,840 MILES KNOCKING SOUND FROM LT FRONT WHEEL; REPLACED BEARING STRUT 7/22/2004 24,414 MILES CLUNKING NOISE FROM STEERING SHAFT; LUBRICATED INTERMEDIATE SHAFT 10/25/2004 28,000 MILES COMPLAINED OF STEERING NOISE, DEALET DID NOTHING 2/7/2005 31,584 MILES CLUNKING NOISE WHEN TURING CAR LEFT OR RIGHT; REPLACED RT ANDLT STRUT BEARINGS 9/23/2005 39,704 NOISES IN STEERING COLUMN WHEN TURNING STEERING WHEEL RELACED STEERING SHAFT AS GOODWILL,SINCE PROBLEM STARTED BEFORE WARRANTY ENDED. 12/20/2006 60,699 STEERING NOISES IN STEERING NOISES AGAIN, RELACED INTERMEDIATE SHAFT AGAIN OBVIOUSLY A BIG TIME PROBLEM WITH INTERMEDIATE SHAFT. MUST ALSO HAVE A PROBLEM WITH BEARING STRUTS. *TR

• 08/22/2007· ENGINE AND ENGINE COOLING

  3/13/2007 COOLANT LEAK IN LOWER AND UPPER GASKETS AT 65,600 MILES. REQUIRED REMOVAL AND REPLACEMENT OF LOWER AND UPPER GASKETS AND UPPER INTAKE MANIFOLD. EVIDENTLY A GM PROBLEM WITH GASKETS. $700 REPAIR ON CAR THAT HAS BEEN WELL TAKEN CARE OF BY ORIGINAL OWNER AND ONLY DRIVER OF VEHICLE. *TR

• 08/22/2007· VISIBILITY

  PROBLEMS WITH WINDOW REGULATOR DESIGN. 3/30/2005 33,212 MILES, DRIVER'S SIDE WINDOW SHUDDERS AND STOPPED WORKING, WOULD NOT OPEN. WINDOW REPLACED UNDER WARRANTY. 3/13/2007 65,600 MILES, RT FRONT PASSENGER WINDOW, WOULD NOT OPEN, REQUIRED REPLACEMENT, COST TO REPAIR $500 8/20/2007 DRIVERS WINDOW AGAIN BARELY WORKING, AND WILL NEED REPLACEMENT FOR $500. OBVIOUSLY A FLAW IF DESIGN OF WINDOW REGULATORS. POSING DANGER IF CAN NOT OPEN WINDOW. *TR

• 08/20/2004· VISIBILITY

  1. THIS IS A FAILURE THAT HAS TAKE PLACE OVER A SPAN OF SIX MONTHS. AFTER ONLY USING THE WINDOWS A COUPLE OF TIMES THE MOTOR OR REGULATOR FAILS. THE FIRST FAILURE WAS IN MARCH OF 2004, THE SECOND IN APRIL OF 2004 AND THE MOST RECENT WAS IN AUGUST OF 2004. 2. THERE HAS BEEN A FAILURE IN THE MOTOR OR WINDOW REGULATOR IN ALL FOUR OF OUR WINDOWS. THE CONSEQUENCE OF THE FAILURE IS THE INABILITY TO ROLL-UP THE WINDOWS. IN ADDITION, WE ARE UNABLE TO USE THE VEHICLE WHICH IS A PROBLEM WHEN IT IS THE ONLY ONE THAT HAS A CAR SEAT. WE ALSO FEEL IT IS UNFARE FOR THE CONSUMER TO HAVE TO KEEP PAYING FOR SOMETHING PONTIAC SHOULD TAKE CARE OF. 3. OUR VEHICLE IS UNDER WARRANTY UNTIL DECEMBER; THEREFORE, THE DEALERSHIP FIXED THE PARTS THAT FAILED. WE ALSO CONTACTED PONTIAC'S CUSTOMER SERVICE AND THEY ACKNOWLEDGED THERE IS A DESIGN FLAW WITH THE WINDOW SASH AND THAT IS CAUSING THE FAILURE IN THE MOTORS AND REGULATORS. HOWEVER, THEY ARE NOT PLANNING ON A RECALL UNTIL THERE ARE ENOUGH COMPLAINTS FILED WITH NHTSA. THIS IS UNACCEPTABLE WHEN OUR WARRANTY IS UP IN DECEMBER AND WE HAVE TO KEEP PAYING TO HAVE SOMETHING FIXED THAT IS CLEARLY A DESING FAILURE. WE FELL THAT NHTSA NEEDS TO EXAMINE THIS PROBLEM AND PRESSURE PONTIAC TO RECALL THE WINDOW SASHES ON THEIR VEHICLES. ESPECIALLY SINCE THEY WILL NOT TAKE ACTION UNTIL THEY ARE NOTIFIED BY YOU.*AK

• 08/19/2005· SEATSCrash

  DT THE HEAD REST DID NOT PROVIDE ANY TYPE OF SUPPORT. VEHICLE WAS INVOLED IN A REAR END CRASH IN FEBRUARY. IT DOES NOT PROVIDE ANY SUPPORT. HAD A CASE OF WHIP LASH. THE CONSUMER CAN RAISE THE HEAD REST UP BUT CAN NOT PULL IT FORWARD. THIS FEBR 14TH, 2005. *AK

• 08/17/2003· SUSPENSION

  CLUNK FROM THE FRONT, SOME PLACE IN THE STEERING WHEEL ASSEMBLY WHEN TURNING. HOW DO I FIX IT, OR IS IT ANYTHING TO BE CONCERNED WITH?*AK FRONT SEATS ARE SO VERY UNCOMFORTABLE. WE HAVE ADDED SEAT CUSHIONS IN AN ATTEMPT TO HAVE BETTER SUPPORT, YET THEY CONTINUE TO BE HORRIBLE.

• 08/15/2007· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM SE. THE CONTACT STATED THAT HER TURN SIGNAL WAS WORKING INTERMITTENTLY AND DISPLAYED NOTHING ON THE DASHBOARD. WHILE ATTEMPTING TO MAKE A TURN AT 5 MPH, THE TURN SIGNAL FAILED TO ACTIVATE. THIS FAILURE HAS OCCURRED AT LEAST FOUR TIMES AND THE TURN SIGNALS WERE REPLACED LAST FALL. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 113,000 AND FAILURE MILEAGE WAS 99,000.

• 08/11/2005· SEATSCrash

  DEAR SIR OR MADAM, I WAS INVOLVED IN A REAR-END COLLISION IN A 2002 PONTIAC BONNEVILLE AND RECEIVED A CASE OF WHIPLASH, WHICH I BELIEVE WAS DUE TO A POORLY DESIGNED HEAD REST. WHEN I PURCHASED THE CAR I DID NOT CHECK OUT THE HEAD REST AS I DON'T USE HEAD RESTS DURING THE COURSE OF NORMAL DRIVING. IT WAS NOT UNTIL A FEW MONTHS LATER THAT I NOTICED I COULD NOT TOUCH THE BACK OF MY HEAD TO THE HEAD REST UNLESS I LEANED SO FAR BACK THAT THERE WAS NO WAY I COULD DRIVE, AND IT WAS VERY UNCOMFORTABLE. THERE ARE NO ADJUSTMENTS TO BRING THE HEAD REST FORWARD ONLY ONE ADJUSTMENT TO RAISE THE HEAD REST HEIGHT. OF COURSE THIS MAKES THE HEAD REST EVEN MORE UNUSABLE BECAUSE THE HIGHER YOU RAISED IT THE FARTHER YOU HAD TO LEAN YOUR HEAD BACK TO MAKE CONTACT WITH THE HEAD REST. I COMMENTED TO MY WIFE THAT IF WE WERE EVER INVOLVED IN A REAR-END COLLISION THESE HEAD RESTS WOULD PROVIDE NO PROTECTION AND OUR HEADS AND NECKS WOULD TAKE THE FULL IMPACT OF THE COLLISION. WOULDN'T YOU KNOW THAT ON FEBRUARY 14, 2005 I WAS HIT FROM BEHIND ON THE WAY TO WORK. THE OTHER DRIVER WAS GOING NO MORE THAN 15 OR 20 MPH, BUT MY HEAD NEVER TOUCHED THE HEAD REST AND I RECEIVED A CASE OF WHIPLASH FAR MORE SERIOUS THAN ONE WOULD PROBABLY EXPERIENCE IF THE HEAD REST HAD ABSORBED SOME OF THE IMPACT INSTEAD OF MY HEAD AND NECK TAKING THE FULL FORCE OF THE COLLISION. THE DAMAGE TO MY CAR WAS ONLY ABOUT $600, SO THE OTHER DRIVER'S INSURANCE COMPANY SAYS MY INJURY COULD NOT BE A SEVERE AS I AM CLAIMING. THEREFORE, THEY ARE ONLY WILLING TO PAY PART OF MY MEDICAL BILL. I WOULD LIKE TO FILE A COMPLAINT AGAINST GENERAL MOTORS AND PONTIAC FOR THE FAULTY DESIGN OF THIS HEAD REST. I NO LONGER OWN THE 2002 PONTIAC BONNEVILLE AS I WAS NOT ABOUT TO KEEP A CAR THAT INJURED ME INSTEAD OF PROTECTING ME DURING A MINOR ACCIDENT. SINCERELY, SHAWN BRENNING. *NM

• 08/11/2004· STEERING

  WHILE DRIVING CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE STEERING COLUMN. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

• 08/06/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE FAILURE WAS CAUSED BY THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 10/02/14*LJ UPDATED 3/6/2015 *JS

• 07/27/2004· VISIBILITY

  I'VE HAD THREE WINDOWS REPAIRED ON MY VEHICLE SINCE 01/04. THE RIGHT BACK WINDOW CAME DOWN ALL ON ITS OWN THIS MORNING WHILE DRIVING TO WORK. I'VE MANAGED TO GET THE WINDOW BACK UP. THE BUTTON DOESN'T DO ANYTHING. HAS ANYONE ELSE HAD DEFECTIVE WINDOWS? THIS IS THE 5TH BONNEVILLE I'VE OWNED SINCE 1992. THE 2002 HAS HAD MORE THINGS WRONG WITH IT THAN ALL THE OTHER BONNEVILLES I'VE OWNED.*AK

• 07/21/2010· VEHICLE SPEED CONTROL

  I HAVE TWO GM VEHICLES THAT EXHIBIT THE SAME DANGEROUS CONDITION OF SUDDEN ACCELERATION. THIS CONDITION OCCURS EVERY TIME THE VEHICLE IS STARTED AFTER BEING TURNED OFF. UPON RE-START OF THE VEHICLE, THE ACCELERATOR PEDAL (AND /OR THROTTLE ASSEMBLY) IS STUCK AND IT REQUIRES A LARGE AMOUNT OF FORCE TO DEPRESS THE PEDAL, CAUSING A RAPID CHANGE IN VEHICLE SPEED FROM A STOPPED CONDITION TO A VERY QUICKLY ACCELERATING VEHICLE. AFTER YOU "BREAK THROUGH" THIS FIRST "STICKING" OF THE PEDAL, THE THROTTLE ASSEMBLY FUNCTIONS FINE, UNTIL YOU TURN THE VEHICLE OFF AND RESTART AGAIN. VEHICLES AFFECTED ARE 1999 CHEVROLET ASTRO VAN AND 2002 PONTIAC BONNEVILLE. *TR

• 07/19/2002· VISIBILITY,STRUCTURE

  LEFT OUTSIDE REAR VIEW MIRROR VIBRATES, CAUSING A BLURRY VISION. CONTACTED DEALERSHIP. REPLACED MIRROR AND MOTOR MOUNTS HOWEVER, PROBLEM REOCCURRED. *AK INSIDE TRUNK PANEL KEEPS FALLING, WINDOW CONTROLS/LEFT FRONT DOOR DOOR PANELS ARE LOOSE. *SCC

• 07/17/2014· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD DRIVE EXTREMELY ROUGH AS IF IT COULD HAVE STALLED WHEN THERE WAS A QUARTER TANK OF FUEL OR LESS. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

• 07/16/2003· STEERING

  CONSUMER STATES WHEN TURNING THE STEERING WHEEL THERE IS A CLUNKING NOISE THAT CONSUMER CAN FEEL IN THE REAR. TOOK TO PONTIAC, AND DEALER STATED TWO METAL GEARS WERE RUBBING TOGETHER. *AK