2002 Pontiac Aztek

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2005· SEATSCrash

  I WAS STOPPED AT A TRAFFIC SIGNAL BEHIND ANOTHER VEHICLE. I WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 40 MPH. I WAS WEARING MY SEAT BELT. *NM THE BACK OF THE DRIVERS SEAT FAILED, CAUSING ME TO FALL BACKWARD AND HIT MY KNEES ON THE PLASTIC PANELS ON THE UNDERSIDE OF THE STEERING COLUMN. WHEN I HIT THE VEHICLE IN FRONT OF ME, SINCE THE SEAT BELT WAS NOW SLACK, THE INERTIA LOCKS WERE RENDERED INEFFECTIVE AND I HIT THE STEERING WHEEL, CAUSING INJURIES TO MY CHEST AND FOREARMS. I SUPPOSE I SHOULD BE HAPPY THAT I WAS NOT SERIOUSLY INJURED OR KILLED, BUT THE FAILURE OF THE SEAT BACK CAUSED UNNECESSARY INJURIES. I HAVE PICTURES IF YOU ARE INTERESTED.

• 12/23/2010· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS 2002 PONTIAC AZTEK. WHILE DRIVING APPROXIMATELY 30 MPH THE ANTI LOCK BRAKE SERVICE LIGHT ILLUMINATED AS WELL AS THE TRACTION LIGHT. THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE ODOMETER ALSO MALFUNCTIONED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

• 12/21/2007· FUEL SYSTEM, GASOLINE

  WE OWN A 2002 PONTIAC AZTEK. ON SUNDAY, DECEMBER 16, OUR CAR WOULD NOT START AND COULD NOT BE JUMPED BY AAA. WE HAD IT TOWED TO THE AAA-APPROVED SERVICE STATION WE USE FOR ALL REPAIRS. AFTER REPLACING THE STARTER, THEY TOLD US THAT THERE WAS ALSO A LEAK WITH THE FUEL INLET SEAL. IT BEING THE WEEK BEFORE CHRISTMAS, WE WERE UNABLE TO REPAIR THAT DAY. AFTER GOING ON THE INTERNET TO RESEARCH THE PRICE OF THE PART, WE DISCOVERED THAT THERE WAS A RECALL IN EFFECT FOR THIS VEHICLE FOR THIS SPECIFIC REASON. WE CALLED THE PONTIAC NUMBER LISTED IN THE RECALL NOTICE. THE CUSTOMER SERVICE PERSON LOOKED UP THE RECALL (AFTER I GAVE HER THE NUMBER AS SHE WAS UNABLE TO FIND ANYTHING) AND SAID THAT IT DID APPEAR OUR VEHICLE WAS SUBJECT TO RECALL BUT THAT IT WOULD HAVE TO BE DIAGNOSED BY A PONTIAC/GM DEALER. WE LOCATED ONE NEARBY AND SHE PUT ME ON HOLD TO CALL THEM. WHEN SHE CAME BACK ON SHE SAID AFTER FURTHER REVIEW THAT OUR VEHICLE WAS NOT SUBJECT TO THE RECALL BECAUSE IT ONLY AFFECTED CERTAIN VEHICLES WITHIN THE 2001-2004 YEARS WHOSE VINS ENDED WITH 2S549384 THROUGH 2S608951. WHEN I POINTED OUT THAT MY VEHICLE FIT THOSE PARAMETERS, SHE SAID IT WAS NOT SUBJECT TO RECALL BASED ON GM PARAMETERS, BUT WOULD NOT OR COULD NOT GIVE ME WHAT THE EXCLUSION PARAMETERS WERE. *TR

• 12/20/2006· FUEL SYSTEM, OTHER,WHEELS

  TL* - THE CONTACT WAS A DRIVING VEHICLE AT 70 MILES AN HOUR, WHEN THE VEHICLE MADE A SCRAPING NOISE DUE TO A WHEEL BEARING FAILURE. THERE WERE NO INICIDENTS OR CASUALTIES. THE CONTACT'S CAR WAS TOWED AND REPAIRED. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THERE IS A PROBLEM WITH WHEEL BEARINGS BUT, THIS WAS NOT A RECALL. THE CONTACT LETTER ALSO STATED THAT REIMBURSEMENT WILL BE GIVEN IF THE VEHICLE IS UNDER 60,000 OR 5 YEARS. THE CONTACT'S VEHICLE DOES NOT QUALIFY UNDER THESE PERAMETERS. THE FIRST INCIDENT WITH THE WHEEL BEARINGS WAS REPAIRED UNDER WARRANTY. THE VEHICLE 'S FUEL GAUGE DOES NOT REGISTER THE CONTENTS OF THE FUEL TANK.

• 12/20/2002· SUSPENSION

  THE WHEEL BEARING, ON THE FRONT DRIVERS SIDE, WENT BAD IN MY 2002 PONTIAC AZTEC, 8700 MILES. I HAVE BEEN TOLD THERE IS A NATIONAL BACKORDER ON THIS PRODUCT BUT HAVE NOT SEEN ANY RECALLS ON IT. TS

• 12/19/2005· SUSPENSION

  DT: THE CONTACT STATED VEHICLE BEGAN TO MAKE A STRANGE NOISE. HE TOOK THE VEHICLE TO A DEALERSHIP, AND THEY DISCOVERED THERE WAS A PROBLEM WITH THE DRIVER'S SIDE HUB AND WHEEL BEARING. THEY WERE REPAIRED BY THE DEALER. AFTERWARDS, THE VEHICLE HAD THE SAME PROBLEM ON THE PASSENGER'S SIDE. THE REPAIRS WERE MADE AGAIN BY THE DEALER UNDER AN EXTENDED WARRANTY. CURRENTLY, THE PROBLEM RECURRED, BUT NO REPAIRS HAVE BEEN MADE. *AK

• 12/12/2005· ENGINE AND ENGINE COOLING

  MY PONTIAC AZTEC USES THE DEXCOOL ORANGE COOLANT AND HAS 60,000 MILES. I NOTICED THAT THE TEMPERATURE OF THE VEHICLE HAS BECOME ERRATIC AND BEGAN TO RESEARCH THE ISSUE I READ AN ARTICLE STATING THAT THE COOLANT BECOME BROWN AND TURNS TO SLUDGE IN THE RADIATOR AFTER FURTHER INSPECTION I HAVE FOUND THAT THIS IS THE CASE WITH MY 2002 AZTEC. THIS IS KNOWN TO CAUSE BLOWN HEAD GASKETS AND ENGINE DAMAGE. *JB

• 12/11/2003· SERVICE BRAKES, HYDRAULIC

  FRONT BRAKES HAVE BEEN REPLACE 4 TIMES IN 41,000 MILES BACK BRAKES HAVE LESS LESS THAN NORMAL WEAR. VEHICLE BRAKES POORLY ON WET AND ICY ROADS DUE TO FRONT BRAKES TAKING MOST OF THE BRAKING. *AK

• 12/10/2010· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE HEAD GASKET OVERHEATED ON THE VEHICLE. HE NOTICED THAT THE VEHICLE WOULD OVERHEAT BY THE TEMPERATURE GAUGE RISING ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 111,000.

• 11/29/2003· SERVICE BRAKES, HYDRAULIC

  MY 2002 AZTEK HAS ONLY 45,000 MILES, MOSTLY HIGHWAY. THE REAR BRAKES ARE MAKING A GRINDING NOISE RIGHT BEFORE COMING TO A COMPLETE STOP. I WAS TOLD BY PLAZA TIRE THAT THE BRAKES ARE NOT BAD, THAT PONTIAC HAS A PROBLEM WITH ITS BRAKING SYSTEM AND IS AWARE OF IT THE GENTLEMAN TO WHOM I SPOKE STATED THAT THE ONLY WAY HE KNEW TO FIX THE PROBLEM WAS TO REPLACE THE ROTORS, CALIPERS AND PADS, AND THAT HE COULD NOT GUARANTEE THE PROBLEM WOULDN'T REOCCUR. HE STATED I SHOULD TAKE IT TO MY PONTIAC DEALER AND THAT THEY SHOULD FIX THE PROBLEM, BUT HE DID NOT KNOW IF THEY WOULD SINCE IT IS NO LONGER UNDER WARRANTY. IF PONTIAC IS AWARE OF THIS PROBLEM, THEY SHOULD FIX IT.*AK

• 11/24/2008· FUEL SYSTEM, GASOLINE

  TL*THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR TIRE SERVICE. THE TECHNICIAN OBSERVED A SMALL AMOUNT OF FUEL SPILLING FROM THE FUEL TANK. THE VEHICLE WAS INSPECTED AND A HOLE WAS FOUND IN THE FUEL TANK. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE;STORAGE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 98,415.

• 11/18/2004· EQUIPMENT

  MY A/C CONDENSER COIL HAS A LEAK. THE A/C UNIT WHEN OUT AT 45000 MILE. I CALL G.M. THEY SAID THEY HAD NO COMPLAINTS ON THE A/C UNIT. THEY WILL NOT REPAIR THIS A/C CONDENSER BECAUSE IT ISN'T A SAFETY ISSUE. THIS IS BAD BUSSINESS FOR A TRUCK THAT IS ONLY TWO YEAR OLD. THIS A 2002 ATZEK. I CALL THE DEALERSHIP SERVICE DEPARTMENT AND TALKED TO A SERVICE TECH. HE TOLD ME THAT THEY ALREADY HAD SERVEL PONTIAC AZTEK IN FOR A/C REPAIR WORK ON THE CONDENSER COILS.*AK

• 11/15/2004· EQUIPMENT

  I HAVE COMPLAINT ON THE FAILURE OF MY AIR CONDITIONER. THE AIR CONDITIONER WENT OUT JUST SHORTLY AFTER THE WARRANTY EXPIRED DUE TO THE MILEAGE ON THE VEHICLE. I HAVE A 2002 PONTIAC MONTANA AND I BELIEVE THE AIR CONDITIONER SHOULD NOT GO OUT IN 2 YEARS AND OF COURSE IT GOES OUT SHORTLY AFTER THE WARRANTY RUNS OUT ON IT. I ALSO HAVE A 1990 CHEVY SILVARADO WITH 141 SOME THOUSAND MILES ON IT AND THE AIR CONDITIONER JUST WENT OUT ON IT. THAT GOES TO TELL YOU THAT GM ISN'T MAKING THEIR PRODUCTS LIKE THEY USED TO THEY MAKE THEM SO THEY BREAK AND THEY CAN GET ALMOST A 1000 TO REPAIR IT EVERY TIME SOMETHING GOES OUT ON THEM. I WOULD PROBABLY HAVE TO SAY THAT I WILL NEVER BUY A GM PRODUCT AGAIN EVEN THOUGH A LOT OF MY FAMILY WORKS THERE OR RETIRED FROM THERE DUE TO THE FACT THAT GM DOESN'T STAND BEHIND THEIR PRODUCTS. *AK

• 11/10/2008· EXTERIOR LIGHTING

  THE PASSENGER SIDE, LOW BEAM, HEADLIGHT HAS STOPPED WORKING. THE BULB, FUSES, AND WIRING CONNECTIONS HAVE BEEN EXAMINED AND ALL APPEAR TO BE FINE. APPROXIMATELY A MONTH LATER THE STEREO ELECTRONICALLY LOCKED ITSELF AS IF IT HAD BEEN PLACED IN ANOTHER CAR WITHOUT A MATCHING VIN. I HAVE BEEN PULLED OVER BY THE POLICE FOR A HEADLIGHT OUT. UPON ENTERING A SEARCH ONLINE I SEE MANY INSTANCES WHERE OTHER OWNERS HAVE REPORTED ELECTRICAL PROBLEMS WITH THESE VEHICLES. SOME INCLUDE FLASHING HEADLIGHTS, FAILURE OF DOOR LOCKS, STEREOS AND SECURITY LIGHTS TURNING ON/OFF. I SEE FROM THE VARIOUS POSTS THAT SOME OWNERS HAVE REPLACED THE BCM AS WELL AS WIRING HARNESS' THAT HAVE MOISTURE. THERE DOESN'T APPEAR TO BE A SOLID FIX AS I SEE SOME POSTS ARE RECURRING. THANKFULLY I HAVE ONLY RECEIVED WARNINGS FROM POLICE ABOUT MY FAILED LIGHT, HOWEVER, I DON'T EXPECT IT TO REMAIN THAT WAY. WHILE A LOSS OF A STEREO OR ELECTRIC LOCKS ARE A CONVENIENCE LOSS, THE LOSS OF AND/OR INTERMITTENTS HEADLIGHTS ARE A TRUE SAFETY HAZARD. *TR

• 11/08/2007· FUEL SYSTEM, GASOLINE

  GASOLINE LEAKS FROM THE TANK AT THE JUNCTION OF THE FILLER TUBE AND TANK. GASOLINE DRIPS ONTO THE PAVEMENT, SMELLS TERRIBLE, AND IS A MAJOR FIRE HAZARD. *TR

• 11/07/2005· SUSPENSION

  KNOCKING NOISE UNDER DRIVER SIDE TIRE OF A 2002 PONITAC AZTEK. TWO DIFFERENT GMC DEALERSHIPS LOOKED AT MY CAR AND THIS PROBLEM. TWO DIFFERENT SOLUTIONS WERE ATTEMPTED BUT THE PROBLEM STILL OCCURS. *JB

• 11/06/2004· ENGINE AND ENGINE COOLING

  THE FAILURE WAS THE COOLING SYSTEM. KEEP IN MIND I TAKE GOOD CARE OF MY CARS. ALL OF A SUDDEN IT GOT HOT WITH NO WARNING SIGNS. AFTER ONLY 47000 MILES, MY PONTIAC STARTED TO LEAK COOLANT FROM EVERYWHERE. SO I TOOK IT TO A PONTIAC DEALER WERE THEY SEEN I NEEDED A NEW THERMOSTAT, WATER PUMP,AND UPPER AND LOWER INTAKE GASKETS AND SEALS. AFTER IT WAS ALL SAID AND DONE. I HAD TO PAY 1,200 DOLLARS ! *JB

• 10/26/2005· SERVICE BRAKES, HYDRAULIC

  PURCHASED 2002 PONTIAC AZTEK AS OF 10/08/2005 FROM SATURN OF ARLINGTON, TEXAS, PRE-OWNED VEHICLE SALES DEPT. PROBLEM DEVELOPED DURING APPLICATION OF BRAKES FOLLOWING ACCELERATION OF ALL SPEEDS; RESULTS IN MYSTERIOUS CLATTER DURING ENGAGEMENT OF BRAKING SYSTEM SEEMINGLY ORIGINATING FROM RIGHT-REAR OF VEHICLE. SAFETY ISSUE RESULTS FROM LACK OF DEFINITIVE DETERMINATION OF COMPLETE OPERATION/ENGAGEMENT OF ABS OR IF ISSUE PERTAINS TO OTHER MECHANICAL DEFECT OF SUSPENSION/WHEEL ASSEMBLY/CV JOINTS, ETC. DEALERSHIP SERVICE DEPT. DETERMINED ISSUE TO BE CLIP OF RIGHT-REAR BRAKE; PART REPLACED AS OF 10/14/2005; ISSUE NOT RESOLVED. DEALERSHIP SERVICE DEPT. RE-DETERMINED ISSUE TO BE BAD BUSHING (REFERENCE: 01-03 PONTIAC AZTEC AND BUICK RENDEZVOUS AWS B VAN LOOSE LUMBER/CLUNK NOISE FROM REAR SUSPENSION - KW ACCELERATE ARM BUMP BUSHING CONTROL LOOSE RATTLE STOP WEAR #PIC3065 - (JUL 22, 2004) OF RIGHT-REAR BRAKE; PART REPLACED AS OF 10/17/2004; ISSUE NOT RESOLVED. DEALERSHIP SERVICE DEPT. RE-DETERMINED ISSUE TO BE BAD BRAKE PAD OF RIGHT-REAR BRAKE; PART REPLACED 10/25/2005; ISSUE NOT RESOLVED. ON EACH OCCASION THE DEALERSHIP HAS CLAIMED COMPLETE SUCCESS WITH EACH REPAIR, HOWEVER THE SAME ISSUE ARISES AFTER SEVERAL MINUTES OF VEHICLE OPERATION (BRAKE APPLICATION FOLLOWING ACCELERATION). FINAL VISIT TO DEALERSHIP RESULTED IN RECEIPT OF SERVICE INVOICE FOR WORK COMPLETED (SERVICE ORDER NUMBER 272497). TO INQUIRE INTO THE STATUS OF OLD PARTS, POC: DANIEL MEZA, SERVICE REPRESENTATIVE, (818) 557-6000. *JB

• 10/23/2007· ENGINE AND ENGINE COOLING

  I HAVE NUMEROUS PROBLEMS WITH THE COOLING SYSTEM WITH THIS 2002 GRAND AM. FIRST THERMOSTAT WENT. HAD THERMOSTAT REPLACED -- CAR CONTINUED TO RUN HOT , LOSING POWER AND SHUT OFF.... HAVE REPLACED WATER PUMP, HOSES, AND INTAKE VALVE AND PROBLEM STILL EXISTED WITH CAR LOSING PRESSURE AND RUNNING HOT. ALSO HAD HEAD GASKETS REPLACED BECAUSE OF THIS PROBLEM.... THIS CAR HAS STOPPED ON ME 4 TIMES ON THE HIGHWAY.... IN CHECKING OUT OTHER COMPLAINTS THERE SEEMS TO BE PROBLEM WITH THE COOLING SYSTEM.... WHAT CAN I DO TO HAVE THIS CAR REPAIRED -- CAN A RECALL BE ISSUED.... PROFESSIONALS ARE AT A LOSS AS TO WHAT THE PROBLEM IS???? *TR

• 10/23/2003· ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES

  WHILE DRIVING DOORS WOULD LOCK AND UNLOCK ON THEIR OWN, FRONT DRIVER AND PASSENGER WINDOWS LOWERED WHILE DRIVING, AND HEADLIGHTS FLASHED ON/OFF, CAUSING POOR VISIBILITY WHEN DRIVING AT NIGHT. ALSO, DASHBOARD LIGHTS CAME ON AND OFF. *AK

• 10/20/2006· FUEL SYSTEM, GASOLINE

  I BEGAN TO SMELL GAS ON OR ABOUT OCTOBER 16, 2006. I REPLACED THE GAS CAP, AS I THOUGHT IT MAY JUST BE WORN. THIS UNFORTUNATELY DID NOT SOLVE THE PROBLEM. THE SMELL BECAME EXTREMELY STRONG-I COULD SMELL IT INSIDE THE CAR AND GOT A SEVERE HEADACHE. I TOOK THE CAR TO A SHOP. I WAS TOLD THE GAS TANK WAS PLASTIC, AND WAS CRACKED! I BOUGHT THIS CAR IN NOVEMBER OF 2005 AS A "CERTIFIED USED VEHICLE". I FEEL IT IS DANGEROUS TO HAVE A VEHICLE THAT THE GAS TANK DOES NOT LAST A FEW YEARS. *NM

• 10/16/2008· SERVICE BRAKES, ELECTRIC

  I HAVE A 2002 PONTIAC AZTEK AND ALL FOUR OF THE WHEEL BEARINGS WENT BAD WITH ONLY 45,000 MILES ON THE CAR. THE ANTI LOCK BRAKES COME ON WHEN YOU TOUCH THE BRAKES AND WE'VE ALMOST BEEN IN QUITE A FEW WRECKS. I'VE RESEARCHED SOME REVIEWS AND THERE ARE ALOT OF PEOPLE THAT ARE HAVING THE SAME PROBLEMS THAT I'M HAVING. THANK YOU FOR YOUR TIME. *TR

• 10/15/2007· VISIBILITY

  I WAS DRIVING ON A BUSY HIGHWAY WHEN MY FAN SPEEDS STOPPED IN A DOWN POUR CAUSING MY WINDSHIELD TO FOG UP RAPIDLY & I COULDN'T SEE WHERE I WAS DRIVING ALMOST CAUSING AN ACCIDENT. *TR

• 10/14/2006· ENGINE AND ENGINE COOLING

  I HAVE HAD THREE MAJOR PROBLEMS WITH MY AZTEK. WHEN THE VEHICLE WAS ONLY A FEW MONTHS OLD, THE COMPUTER SYSTEM WENT OUT AND HAD TO BE REPLACED. THIS, OF COURSE, WAS COVERED BY THE WARRANTY, BUT WAS A HARBINGER OF THINGS TO COME. BOTH THE CONDENSER AND THE COMPRESSOR HAD TO BE REPLACED, NEITHER OF WHICH WAS COVERED BY THE WARRANTY; I WAS WITHIN THE ALLOTTED TIME, BUT HAD A FEW HUNDRED MORE MILES ON THE VEHICLE THAN WHAT WAS ALLOWABLE. VERY EXPENSIVE. SHORTLY AFTER THAT, I BEGAN TO HAVE TROUBLE WITH TRANSIENT OVERHEATING. THINKING THAT THE THERMOSTAT MIGHT BE STICKING, I TOOK IT TO THE DEALER, WHO AT FIRST SAID NOTHING WAS WRONG WITH THE CAR. WHEN I WENT TO PICK IT UP, THEY TOLD ME THAT THEY HAD DISCOVERED THAT THE INTAKE MANIFOLD GASKET WAS LEAKING AND THAT THE CAR WAS NOW INOPERABLE. THE REMEDY DUE TO LABOR WAS CLOSE TO $1000. I WAS QUITE UPSET, AND TOLD THE DEALER THAT, SINCE THEY HAD SOLD ME THIS CAR, WHICH HAS HAD NUMEROUS PROBLEMS, THAT I THOUGHT THEY SHOULD EITHER FIX IT OR PROVIDE ME A FAIR TRADE. THEY TOLD ME THAT THE CAR, WHICH I PAID $26K FOR, IS NOW ONLY WORTH ABOUT $6K BECAUSE OF ITS POOR RESALE VALUE. I REALLY FEEL LIKE A VICTIM AND THAT THE LEMON LAWS SHOULD BE REVISED TO INCLUDE VEHICLES THAT HAVE MULTIPLE SYSTEM FAILURES. *NM

• 10/11/2007· FUEL SYSTEM, GASOLINE

  TL*THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE FUEL TANK HAS A CRACK NEAR THE FUEL FILLER NECK. THE CONTACT SMELLED FUEL OUTSIDE THE VEHICLE WHILE PARKED. THE PONTIAC DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NUMBER 07V-349. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

• 10/06/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. WHILE DRIVING 45 MPH, THE ALARM SYSTEM SOUNDED, THE LOCKS OPERATED ON THEIR OWN, AND THE TRUNK OPENED WITHOUT BEING PROMPTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000.

• 10/05/2005· EXTERIOR LIGHTING

  I'M THE OWNER OF A 2002 GRAND AM SE. I HEARD ABOUT THE GOVT INVESTIGATING SIGNAL MALFUNCTIONS AND I WANTED TO FILE A COMPLAINT. MY CAR CONTINUES TO MAKE THIS ANNOYING TURN SIGNAL CLICKING SOUND ON IT'S OWN. I CANT DO ANYTHING TO STOP IT. SOMETIMES IT DOES IT AND SOMETIMES IT DOES NOT. PLEASE HELP. IF YOU NEED ANY MORE INFORMATION, PLEASE CONTACT ME AS SOON AS POSSIBLE. I BELIEVE THIS IS A DEFECT BECAUSE I BOUGHT THIS CAR WITH ONLY 37,000 MILES ON IT. *NM

• 10/02/2006· ENGINE AND ENGINE COOLING

  DT*: THE CONTACT STATED THE TEMPERATURE GAUGE ON THE VEHICLE ROSE ABOVE NORMAL WHILE PARKED. THE CONTACT FILLED THE WATER TANK, WHICH COOLED THE VEHICLE FOR 30 MINUTES. HOWEVER, THE TEMPERATURE ROSE AGAIN. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHO DETERMINED THERE WAS A LEAK IN THE INTAKE MANIFOLD GASKET. THERE WERE NO IMMEDIATE REPAIRS MADE.

• 10/02/2002· VISIBILITY

  CONSUMER STATE WHILE TRAVELING SOMETHING FROM HIGHWAY HIT CONSUMER WINDSHIELD CAUSING THE INSIDE OF WINDSHIELD SPLINTER CAUSING GLASS TO FLY INSIDE OF VEHICLE HITTING CONSUMER. NLM

• 10/01/2005· POWER TRAIN

  ON AUGUST 16, 2004 I PURCHASED A 2002 PONTIAC AZTEK FROM PINES PONTIAC BUICK IN PEMBROKE PINES FLORIDA, ONE REASON FOR THIS PURCHASE WAS THE CERTIFIED USE CAR STICKER AND WHAT IT MEANT. WITHIN A FEW DAYS I WENT BACK TO THE DEALER WITH A COMPLAINT OF (1) THE REAR END SOUNDS LIKE IT WAS FALLING OFF THE VEHICLE ESPECIALLY WHEN YOU DROVE OVER EXPANSION JOINTS OR ANY THING IN THE ROAD OVER A 1/2".THE DEALERSHIP CLAIMED THAT THEIR WAS A TSB TO REPLACE THE BALL JOINT ON THE REAR WHEEL, I STILL HAVE THE PROBLEM TODAY. BUT OF MUCH SERIOUS CONCERN IS THE FACT THAT MY VEHICLE IS A VERATRAK ALL WHEEL DRIVE, WHICH WAS MAKING A MOANING NOISE WITH EVERY TURN LEFT, OR RIGHT. THE CAR WAS TAKEN BACK TO THE DEALER SHIP NUMEROUS TIMES TO NO AVAIL THIS WAS DONE A FEW TIMES DURING THE SO CALLED WARRANTY PERIOD AND MANY TIMES AFTER THAT. TO THIS DAY THE NOISE HAVE GOTTEN SO BAD THAT IT APPEARS ON ACCELERATION WHEN I TURN INTO MY DRIVE WAY,ANY LEFT OR RIGHT TURN. AT THIS POINT THE DEALER TOLD ME I AM OUT OF LUCK AND THERE IS NOTHING THAT THEY CAN DO ABOUT IT. I AM VERY AFRAID THAT SOON THE REAR END WILL LEAVE ME STRANDED AND THE DEALER HAVE LEFT ME HOLDING THE BAG ON WHAT COULD BE A COSTLY REPAIR TO ME I WOULD APPRECIATE SOMEONE LOOKING INTO THIS COMPLAINT AND SEE IF ANY OTHER OWNERS OF LIKE VEHICLE HAVE EXPERIENCED THE SAME PROBLEM,THANK YOU. *JB UPDATED 12/7/2005. *NM

• 10/01/2003· STRUCTURE

  THE DEALER HAD SERVICED THE VEHICLE SEVERAL TIMES REGARDING THE DRIVER'S SIDE DOOR. THE DOOR FAILED TO LATCH PROPERLY AND COULD OPEN WHEN DRIVING. DEALER DIAGNOSED THE HINGES WERE TOO WEAK, WHICH RESULTED IN THEM COMING OUT OF ADJUSTMENT AND CAUSED THE DOOR NOT TO LOCK PROPERLY.*AK *JB

• 09/27/2004· POWER TRAIN

  THE RIGHT REAR HUB ASSEMBLY WAS DEFECTIVE. THE VEHICLE DID NOT BRAKE AFFECTIVELY. WHEN APPLYING THE BRAKES IT CONTINUED ON. . THIS WAS DISCOVERED WHILE HAVING THE TIRES REPLACED ,THE BRAKES AND HUB ASSEMBLY WERE EXAMINED. *AK

• 09/23/2013· FUEL/PROPULSION SYSTEM

  2002 PONTIAC AZTEK WAS PARKED AND WAS IDLING. SMELLED STRONG ODOR OF FUEL. UPON EXAMINATION, FUEL WAS LEAKING PROFUSELY AROUND THE FILLER TUBE. TRIED TO HAVE IT SEALED BY A CERTIFIED MECHANIC. IT COULD NOT BE REPAIRED. TANK WILL LEAK OUT ANY FUEL QUANTITY OVER 3 US GALLON. IT DOES NOT LEAK WHEN KEPT UNDER THIS QUANTITY OF FUEL.

• 09/20/2007· EQUIPMENT

  FOURTH TRIP IN TO FIX A/C. RADIATOR, CONDENSER, ETC. REPLACED TO THE TUNE OF $2,000+. FINALLY A/C WORKS BUT NOW WATER APPEARING ON THE PASSENGER SIDE FLOOR. TWO TRIPS IN TO FIX AND STILL CANNOT FIND SOURCE. *JB

• 09/18/2006· FUEL SYSTEM, GASOLINE

  GAS TANK IS LEAKING AT CONNECTOR TO FUEL FILLER HOSE. ENTIRE GAS TANK MUST BE REPLACED. THERE HAS BEEN A HISTORY OF THE GAS TANK MAKING POPPING NOISES. *JB

• 09/17/2009· FUEL SYSTEM, GASOLINE

  TL*THE CONTACT OWNS A 2002 PONTIAC AZTEK. WHILE THE CONTACT WAS EXAMINING HIS VEHICLE, HE NOTICED THAT THERE WAS FUEL IN THE GARAGE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE CONTACT NOTICED THAT HE ALSO SMELLED FUEL WHEN HE DROVE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

• 09/16/2008· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT

  I HAVE A 2002 PONTIAC AZTEK AND THERE'S A TICKING NOISE IN THE MOTOR AND THE OIL IS GOOD AND ALL THE OTHER FLUIDS ARE GOOD. MY A/C STOP WORKING AND THE BACK HATCH DOESN'T UNLOCK SOMETIMES AND TO FIX THE PROBLEM I HAVE TO DISCONNECT THE BATTERY FOR ABOUT 15MINS OR LONGER FOR IT TO WORK , CAN YOU TELL ME WHAT COULD BE THE PROBLEM AND HOW TO FIX IT . *TR

• 09/14/2008· ENGINE AND ENGINE COOLING

  FAILURE OF INTAKE MANIFOLD GASKET AS INDICATED BY CHECK ENGINE LIGHT AND SHAKING OF VEHICLE WHEN DRIVING. TOOK TO DEALER AND WAS DETERMINED TO NEED REPLACEMENT OF LOWER INTAKE MANIFOLD GASKET. REPLACEMENT COST WAS $1200. *TR

• 09/14/2008· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES

  CHECK ENGINE LIGHT APPEARED. TOOK VEHICLE TO MECHANIC AND WAS TOLD THE CODE WAS IN REFERENCE TO THE FUEL TANK PRESSURE SENSOR. MECHANIC DE-ACTIVATED CHECK ENGINE LIGHT. AFTER 2 DAYS, CHECK ENGINE LIGHT APPEARED AGAIN. TOOK TO DEALER AND HAD CODE CHECKED. SAME ISSUE WITH FUEL PRESSURE SENSOR. DEALER STATED THIS WAS A RECALL ISSUE. DEALER CHECKED WITH MANUFACTURER AND WAS TOLD THIS WAS NOT A PROBLEM. DEALER REMOVED CONNECTOR AT BODY PASS. CHECK ENGINE LIGHT DE-ACTIVATED. AFTER 1 WEEK, CHECK ENGINE LIGHT APPEARED. TRACTION CONTROL AND ANTI-LOCK BRAKE LIGHTS CONSISTENCY APPEAR AND DISAPPEAR WHEN DRIVING VEHICLE. THIS IS A DAILY OCCURRENCE. IN ADDITION, THE AUTOMATIC DOOR LOCKS WILL LOCK AND UNLOCK BY THEMSELVES. UPON STARTING UP THE VEHICLE, ALL GAGE LIGHTS WILL FLASH FOR A FEW SECONDS THEN GO OUT. A/C STOPPED WORKING AND HAS NOT WORKED SINCE. STEERING WHEEL RADIO VOLUME BUTTON SOMETIMES WORKS AND SOMETIMES DOESN'T. HAVE ALREADY PUT SO MUCH MONEY INTO REPAIR OF THIS VEHICLE WHICH WAS PURCHASED USED IN 2007 WITH 57,000 MILES. SERIOUSLY CONSIDERING TRADE-IN AS THIS VEHICLE IS A LEMON. HAVE SPENT HALF THE PURCHASE PRICE IN REPAIRS WITHIN 1 YEAR OF PURCHASE. AFTER SEARCHING INTERNET FOR AZTEK PROBLEMS, HAVE FOUND MANY COMPLAINTS REGARDING SAME ISSUES I HAVE EXPERIENCED WITH THIS VEHICLE. IF THESE ARE COMMON ISSUES WITH THIS MODEL, WHY IS THERE NO MANUFACTURER BULLETIN TO REPAIR THESE DEFECTS? *TR

• 09/14/2008· SUSPENSION

  RATTLING AND GRINDING SOUND WHEN DRIVING VEHICLE OCCURRED OVER 1-MONTH PERIOD. TOOK VEHICLE TO MECHANIC AND WAS TOLD FRONT RIGHT WHEEL BEARINGS NEEDED REPLACEMENT. COST OF REPLACEMENT WAS $600. *TR SIX MONTHS LATER, SAME PROBLEM OCCURRED AND THE FRONT LEFT WHEEL BEARINGS WERE REPLACED. COST OF REPLACEMENT WAS $600. MECHANIC STATED THIS IS A COMMON PROBLEM FOR THIS VEHICLE.

• 09/14/2005· ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING

  DT: THE CALLER SAID ENGINE SERVICE LIGHT WAS ON. WHEN SHE TOOK VEHICLE TO THE DEALER, THEY SAID THEY FIXED IT. THE CALLER SAID AFTER PICKING UP THE VEHICLE THAT THE PASSENGER SIDE HEADLIGHT WAS MISSING. THE DEALER SAID IT WAS STOLEN. THE CALLER SAID THE VEHICLE WILL NOT PASS INSPECTION. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK

• 09/09/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. AFTER REFUELING THE VEHICLE, IT WAS NOTICED THAT THE VEHICLE WAS LOSING FUEL FASTER THAN USUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK, FUEL PUMP, AND FUEL TANK LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

• 09/07/2006· ELECTRICAL SYSTEM

  SERVICE ENGINE LIGHT ON. TAKEN TO PONTIAC DEALERSHIP, TOLD IT WAS THE ECM (ELECTRONIC CONTROL MODULE) HAD GONE BAD. THE ECM WIRING HARNESS PLUGS INTO A RECEPTACLE ON THE UNDER CARRIAGE OF THE CAR (ON DRIVERS SIDE, IN BETWEEN THE FRONT AND REAR SEATS), WHICH IS EXPOSED TO THE WEATHER ELEMENTS AND ROAD DEBRIS. CORROSION CAUSED THE MALFUNCTION. NO REPAIR AVAILABLE. $934 REPAIR COST TO FIX/REPLACE ENTIRE ECM HARNESS. I WENT TO THE AZTEK OWNERS WEBSITE AND SAW SEVERAL HUNDRED COMPLAINTS REGARDING THIS SAME ITEM. SOME COMPLAINTS WERE ABOUT THE ECM AND THE BCM (BODY CONTROL MODULE). ECM SUPPOSEDLY CONTROLS ALL THE ELECTRONICS WITH THE BRAIN/COMPUTER OF THE VEHICLE. SINCE A CAR CANNOT BE INSPECTED WITH A SERVICE ENGINE LIGHT ON, I WAS FORCED TO HAVE IT REPAIRED$$. TWO DAYS LATER, THE AWD DISABLE LIGHT HAS COME ON. THE REPAIR AGENCY STATED THE DIAGNOSTIC REVEALS THAT THE AWD IS FULLY OPERATIONAL, AND NO WAY TO RESET THE AWD LIGHT! ALSO, THE AWD DISABLE LIGHT IS NOT AN EXTENSION OF THE RECENTLY REPAIRED ECM (ACCORDING TO THE REPAIR FACILITY), IRONICALLY, THE ECM DEALS WITH ALL ELECTRONICS!! MAYBE I NEED A GOOD LAWYER? THE CAR PERFORMS ADEQUATELY, BUT IF I WANT TO TRADE IT OR SELL IT SOME DAY, I AM GOING TO TAKE A "HIT" DUE TO THE AWD LIGHT BEING ON. YOUR WEBSITE SHOWS NO OTHER RECALLS ON THIS VEHICLE. I HOPE THIS INFORMATION I TYPE DOES SOME GOOD SOMEDAY. *ADDITIONAL NOTE: VEHICLE WAS NOT REPAIRED AT DEALERSHIP, BUT WAS REPAIRED BY CERTIFIED REPAIR SHOP FOR $825. *NM

• 09/06/2005· ENGINE AND ENGINE COOLING

  THE AIR COMPRESSOR WENT OUT ON THIS VEHICLE WITH 32,000 MILES AND AT APPROX. THE 38 MONTH OF OWNERSHIP. GM HAS TSB'S THAT TALK ABOUT THIS PROBLEM BUT WHEN YOUR OVER THE WARRANTY PERIOD TSB'S DON'T FIX THINGS TOTALLY. GM AGREED TO REPLACE THE PART BUT LEFT THE LABOR BILL FOR THE ME TO PAY. THIS PART IS DEFECTIVE AND SHOULD BE DOCUMENTED HERE BY MORE OWNERS INSTEAD OF AZTEK.COM SITES. THE OLD PART HAS BEEN REPLACED AND IS NOT AVAILABLE. *NM

• 09/02/2013· SERVICE BRAKES

  IN A HARD STOP IN STOP-AND-GO RUSH HOUR FREEWAY TRAFFIC, A CORRODED STEEL HYDRAULIC BRAKE LINE FAILED. THIS WAS THE LINE FROM THE ABS MODULE TO THE RIGHT FRONT BRAKE. AS SUCH IT IMMEDIATELY CAUSED A SUBSTANTIAL LOSS OF BRAKING ABILITY - I WAS IN THE FAR LEFT LANE AND I WAS ABLE TO ABRUPTLY MOVE TO THE LEFT SHOULDER. HAD I BEEN IN ONE OF THE CENTER LANES THERE WOULD HAVE BEEN A CRASH, IT WOULD HAVE BEEN UNAVOIDABLE, THE REAR BRAKES WERE STILL FUNCTIONAL AND I STILL HAD LIMITED BRAKING ABILITY. AT THE POINT THAT THIS LINE ACTUALLY BROKE, IT WAS SPRAYING BRAKE FLUID DIRECTLY ON THE EXHAUST SYSTEM. I AM NOT CERTAIN WHETHER THERE WAS A FIRE, THE MECHANIC SAYS THERE MAY HAVE BEEN. THERE CERTAINLY WAS A LOT OF SMOKE. THE LINE IN QUESTION IS SECURED TO THE FIREWALL AND IS ROUTED CLOSE TO THE EXHAUST AT THAT POINT. IT APPEARS THAT OVER TIME THIS COMBINATION ALLOWS CORROSION TO WEAKEN THE LINE AT THIS PARTICULAR POINT. THE REMAINING LINES ON THIS VEHICLE ARE IN GOOD CONDITION AND I BELIEVE THEY WILL LAST THE LIFE OF THE VEHICLE. *JS

• 09/02/2003· ENGINE AND ENGINE COOLING

  BATTERY LIGHT ILLUMINATED AND VEHICLE STARTED TO LOSE POWER.*MR ONCE THE VEHICLE WAS ON THE SHOULDER, IT COMPLETELY DIED. AFTER WAITING FOR 30-40 MIN. FOR ASSISTANCE, THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE FIRESTONE MECHANIC INFORMED THE CONSUMER THE FAILURE OCCURRED AS A RESULT OF THE COMPUTER FAILING TO COMMUNICATE WITH ANOTHER PART. ON THE OTHER HAND, A MECHANIC FROM THE PONTIAC DEALERSHIP STATED THE FAILURE COULD HAVE OCCURRED AS A RESULT OF LOOSE CABLES. THE CONSUMER DISAGREED BECAUSE THE VEHICLE STARTED UP AFTER APPROX. 30 MINUTES. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR EXPENSES PAID TO FIRESTONE TIRE & SERVICE CENTERS FOR DIAGNOSES. *PH *JB

• 09/01/2006· ENGINE AND ENGINE COOLING

  THE INTAKE MANIFOLD DEVELOPED A LEAK. SERVICE TECH INDICATED THAT THIS WAS A VERY COMMON PROBLEM IN THIS TYPE OF GM ENGINE. HE HAS DONE DOZENS OF SIMILAR REPAIRS. THE LOCAL DEALER ALSO UNDERVALUED MY CAR'S TRADE-IN VALUE WITHOUT KNOWING THERE WAS A LEAK. IT WAS NOT VISIBLE. THEY INDICATED THAT "JUST BASED ON THE ENGINE I'LL ALMOST CERTAINLY HAVE TO REPLACE THE MANIFOLD GASKET." THE SALES REP SAID THIS WAS STANDARD BECAUSE OF ALL THE FAILURES THEY'VE SEEN. *NM

• 09/01/2006· EQUIPMENT

  THE AIR CONDITIONER CONDENSER HAD TO REPLACED AFTER IT CORRODED AND BEGAN TO LEAK COOLANT AT 47K MILES. MECHANIC INDICATED THAT THIS WAS THE SECOND REPAIR THIS WEEK COMPLETED ON THIS GM ENGINE TYPE. HE HAS DONE DOZENS OF SIMILAR REPAIRS. *NM

• 08/30/2004· FUEL SYSTEM, GASOLINE

  THE FUEL INLET HAD A CRACK. AS A RESULT, EXCESSIVE FUEL LEAKED ONTO THE GROUND. *AK WITH NO WARNING, THE WELD BETWEEN THE FUEL TANK INLET CHECK VALVE AND THE FUEL TANK FAILED. PART# 10323136 SERIAL# 116864 BUILD DATE 6/2/02. *SC 8JB

• 08/27/2002· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING AND WHEN USING THE BRAKES, THE BRAKES WILL WORK INTERMITTENTLY AND THE BRAKE PEDAL WILL GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER WILL BE NOTIFIED.*AK CONSUMER STATED WHEN HE TRIED TO BRAKE, THE VEHICLE DID NOT STOP AND HE RAN INTO A RAIL. CONSUMER WAS INJURED, CONSUMER WAS INFOMRED THE BRAKES NEEDED TO BE ADJUSTED.*JB