Safety ratings
2002 Kia Optima 4-DR
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- SUSPENSION:FRONTCampaign 09V183000 · 27/05/2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
Risk: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
- FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 04V180000 · 12/04/2004
SOME PASSENGER VEHICLES MAY CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
Risk: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Fix: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN JUNE 25, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.
- ELECTRICAL SYSTEM:STARTER ASSEMBLYCampaign 03V067000 · 04/03/2003
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.5 AND 2.7 LITER V6 ENGINES, THE CRANKSHAFT POSITION SENSOR (CKP) CASES DID NOT MEET DIMENSIONAL SPECIFICATIONS.
Risk: INTERNAL GAPS WITHIN THE CASES ALLOWED EPOXY TO CONTACT THE PRINTED CIRCUIT BOARD, WHICH RESULTED IN CRACKING OF THE CIRCUIT BOARD CAPACITOR. A DAMAGED CKP CAPACITOR COULD RESULT IN ENGINE STALLING.
Fix: DEALERS WILL REPLACE THE CKP. OWNER NOTIFICATION BEGAN MARCH 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KIA AT 1-800-333-4542.
Owner complaints
Most-reported areas
- STRUCTURE30
- SUSPENSION21
- AIR BAGS19
- ELECTRICAL SYSTEM15
- LATCHES/LOCKS/LINKAGES12
- SERVICE BRAKES10
- HYDRAULIC9
- STEERING8
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/16/2004· AIR BAGS
WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- 12/15/2006· POWER TRAIN
I PURCHASED MY OPTIMA USED IN MAY 2004. ONE MONTH AFTER PURCHASE, I EXPERIENCED A HESITATION IN THE SHIFTING OF THE AUTOMATIC TRANSMISSION. I TOOK THE CAR BACK TO THE DEALER OF PURCHASE TO HAVE THE PROBLEM FIXED UNDER WARRANTY. THEY COULD NOT DUPLICATE THE PROBLEM, AND THEREFORE, APPARENTLY THEY CAN'T FIX IT EITHER. SINCE THEN, MY CAR HAS BEEN IN 2 DIFFERENT KIA DEALER SHOPS FOR THE EXACT SAME PROBLEM 4 OR 5 TIMES. WITH THE SAME RESULT: THEY CAN'T DUPLICATE THE PROBLEM, SO THEY CAN'T FIX IT. THE FOURTH TIME I TOOK IT IN, THEY COULDN'T DUPLICATE THE PROBLEM, BUT BECAUSE I CALLED CUSTOMER CARE, THEY DID CHECK ALL THE CONNECTORS FOR THE TRANSMISSION. I WAS ALSO INFORMED THAT NO CODES CAME UP FOR THE CAR AT ALL, BUT WHEN I TOOK IT TO AN INDEPENDENT MECHANIC, THERE WERE 4 CODES THAT CAME UP: THE SAME 2 TWICE. ONE SET WAS ON 'HOLD' AND THE OTHER SET HAD JUST OCCURRED THAT DAY. THE PROBLEM RECURRED THE DAY I PICKED UP THE CAR FROM THE DEALER, WHO'D HAD IT FOR A WEEK AND STILL COULDN'T DUPLICATE THE PROBLEM. THE FIFTH TIME I TOOK IT IN (IN DEC 2006), THE MECHANIC FINALLY WAS ABLE TO DUPLICATE THE PROBLEM, BUT MY WARRANTY RAN OUT 2,000 MILES BEFORE THIS. NOW THEY WON'T FIX IT UNDER WARRANTY. I HAVE CONTACTED CUSTOMER CARE AND WAS INFORMED THAT IT MIGHT GET FIXED UNDER WARRANTY IF I HAD A TRANSMISSION SERVICE AT 60,000 MILES. I'M NOT SURE WHY THAT EVEN MATTERS IF THE PROBLEM STARTED AT 48,000 MILES. PLUS, IN ALL THE CONTACT I HAVE HAD WITH ANY OF THESE PEOPLE, NOT A SINGLE ONE EVER RECOMMENDED OR REQUIRED A TRANSMISSION SERVICE. I WOULD NEVER RECOMMEND THIS MODEL CAR TO ANOTHER PERSON; NOT ONLY BECAUSE OF THE PROBLEMS, BUT BECAUSE OF THE SERVICE TECH'S WHO ARE RUDE AND UN-INFORMATIVE TO CUSTOMERS. *JB
- 12/10/2008· FUEL SYSTEM, GASOLINE,POWER TRAIN,AIR BAGS,LATCHES/LOCKS/LINKAGES,EQUIPMENT
AFTER BUYING THE VEHICLE FROM A AUTO DEALER BETWEEN JULY 2 AND JULY 5 ...THIS VEHICLE BEGAN TO HAVE MANY PROBLEMS LIKE THE AUDIO RECEIVER SWITCH FROM RADIO TO CD ON ITS OWN,DOORS LOCKS ON ITS OWN,RPM RUNS TO 4000 GOING 45MPH AFTER A HARD JERK ASSUMING THAT I WAS HIT BY A OTHER CAR THE AIR BAG LIGHT CAME ON AFTER THAT 2 HARD JERKS WHILE DRIVING,,(THEY DIDN'T EVEN DEPLOYED) CAN NOT PUMP GAS DUE TO FUEL KEEPS OVER FLOWING WHEN ITS BARELY EMPTY ....ITS BEEN A LIVING ?!@#$% AND I'M STILL PAYING FOR THE CAR....IS IT LEGAL FOR A DEALERSHIP TO SELL A VEHICLE LIKE THIS. *TR
- 11/30/2009· SUSPENSION,STRUCTURE
MY SON WAS DRIVING OUR 2002 KIA OPTIMA AND WHEEL ASSEMBLY FELL OFF. THE WHOLE FRAME RUSTED FROM INSIDE OUT CAUSING THE LOWER CONTROL ARM TO FALL OFF. *TR
- 11/29/2002· VISIBILITY
NO SUMMARY. DT
- 11/27/2013· SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
WE HAVE HAD ONGOING PROBLEMS WITH A 2002 KIA OPTIMA, INCLUDING TIRE WEAR, BRAKE PROBLEMS, ELECTRICAL ISSUES, EXCESSIVE BATTERY WEAR. THIS WEEK WE WERE NOTIFIED BY OUR AUTO SHOP THAT THERE IS EXCESSIVE RUST ON THE SUBFRAME AND THAT A RECALL EXISTS FOR THIS CONDITION. WHEN I CONTACTED BOTH OUR LOCAL DEALER AND KIA CORPORATE, I WAS TOLD THAT THIS PARTICULAR VIN IS NOT INCLUDED IN THE RECALL, ALTHOUGH THE RECALL CLEARLY STATES THAT IT DOES MEET THE PARAMETERS. UPON FURTHER RESEARCH, IT APPEARS THAT MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEMS AND BEEN GIVEN THE SAME INFORMATION. CURRENTLY, WE ARE LEFT WITH A CAR THAT IS A DANGER TO DRIVE AND ENORMOUS PERSONAL EXPENSE TO RESOLVE. *TR
- 11/25/2006· ENGINE AND ENGINE COOLING
2002 KIA OPTIMA LX, VIN#: [XXX] W/ APPROXIMATELY 55,000 MILES. MY FIRST WARRANTY CLAIM: THE REPLACEMENT OF MY TIMING BELTS. ON 9/1/2006, MY CAR STALLED WHILE DRIVING. I HAD A TOW TRUCK MY CAR TO THE SERVICE CENTER WHERE I BOUGHT MY CAR, BRONX AUTOMOTIVE GROUP INC. D/B/A, TOYOTA OF THE BRONX. THE MANAGER AGGI SARATIS ENDED UP IN AN DISPUTE WITH THE TOW TRUCK DRIVERS REGARDING ACKNOWLEDGMENT WARRANTY AND ADVISED THE TOW TRUCK DRIVER TO REMOVE THE VEHICLE FROM HIS PREMISE. MY CAR WAS TOWED TO THE NEAREST AVAILABLE SERVICE SHOP. THE REPAIR WAS A REPLACEMENT OF THE TIMING BELT. MY VEHICLE HAD 51,720 MILES AT THE TIME OF REPAIR. THE TIMING BELT IS UNDER WARRANTY UP TO 60,000 MILES. I PAID THE TOTAL INVOICE FROM BRONXDALE AUTO REPAIR CENTER IN THE AMOUNT OF $603.40. I FAXED A COPY OF THE INVOICE TO THE SERVICE MANAGER ON 9/7/2006. I HAVE TWO WITNESSES, TOW TRUCK DRIVERS, WHO WILL CONFIRM THAT THE SERVICE TEAM WAS UNPROFESSIONAL.A TECH MADE A COMMENT TO ME STATING "I DO NOT SPEND ANY MONEY HERE" SO WHY WOULD I EXPECT TO CLAIM ANY WARRANTY. I DISAGREE.I PAID FOR THIS CAR! MY SECOND WARRANTY CLAIM IS THE REPLACEMENT OF MY TRANSMISSION.ON 3/10/2006, I BROUGHT MY CAR TO SERVICE BECAUSE MY CAR COULD NOT MANEUVER IN REVERSE.MY VEHICLE AT THE TIME HAD 45,147 MILES. ON 3/13/2006, SERVICE ADVISED ME THAT THE ENTIRE TRANSMISSION NEEDED REPLACEMENT AND SINCE THEY HAVE NO SERVICE RECORDS, THIS WOULD NOT BE CLAIMED AS A WARRANTY.I DECIDED TO GO BACK TO MY MECHANIC AND AFTER FURTHER INSPECTION, ADDITIONAL WORK NEEDED TO BE DONE.THE INVOICE TOTAL WAS $1,920.40. MY MECHANIC FURTHER ADVISED ME THAT THIS VEHICLE HAS A PRODUCT QUALITY DEFECT ON THE TORQUE CONVERTER. IN FACT, THERE IS OVER A PAGE AND A HALF OF TECHNICAL SERVICE BULLETINS ITEMS!I NEVER RECEIVED ANY NOTICE OF A RECALL. I HAVE NEVER HAD A WARRANTY ACKNOWLEDGED AND I FEEL THAT THE SERVICE TEAM IS HIGHLY UNPROFESSIONAL AND UNSKILLED.CONSIDERING THAT I HAVE HAD THESE PROBLEMS BEFORE 60,000 MILES IS SUSPICIOUS. *NM *JS
- 11/14/2022· SUSPENSION,STRUCTURE
The contact owns a 2002 Kia Optima. The contact stated that after he replaced all four tires, the vehicle was taken to an independent mechanic for an alignment; however, the mechanic was unable to perform an alignment due to the subframe corrosion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 09V183000 (Suspension) however, the VIN was not included in the recall. The failure mileage was approximately 111,000.
- 11/13/2025· ELECTRICAL SYSTEM,STRUCTURE
locked the car as most people do, then went to unlock the car heard it unlock but the door would not open. I could hear the door sound like it was locking/unlocking like it was stuck. I tried to climb through the passenger side to open the door from the inside and it will not open. The door appears to be "unlocked" but it is not and will not open creating a hazard if in an accident there is no way to get to safety. In researching online this is a common problem and there is a part in the lock mechanism that gets stuck so the door does not unlock and cannot open. It appears it has been reported several times on the year of my car and other years but nothing has been done. There is no warning that this will happen, you just lock the doors and then it doesn't unlock.
- 11/05/2003· AIR BAGSCrash
PROBLEMS WITH AIR BAG EQUIPMENT ON 2002 KIA OPTIMA. *MR A LARGE PIECE OF RUBBER HAD COME OFF THE TIRE OF A SEMI-TRUCK AND WHEN THE CONSUMER TRIED TO AVOID HITTING IT, HE LOST CONTROL OF THE VEHICLE AND HIT A WALL DIVIDER. *SCC *JB
- 11/04/2002· TIRES
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE FRONT RIGHT TIRE HAVE TREAD SEPARATION CAUSING A TIRE BLOW OUT. DEALER NOTIFIED SIZE#LT26575R16. DOT# UNKNOWN. MR *TT
- 11/01/2010· SUSPENSION
TL*THE CONTACT OWNS A 2002 KIA OPTIMA. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE FRONT SUBFRAME HAD CORRODED. THE CONTACT CALLED THE MANUFACTURER AND REFERENCED RECALL 09V183000 (SUSPENSION: FRONT) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 109,834.
- 10/31/2012· STEERING,SUSPENSION,WHEELS
THE VEHICLE WAS DRIVEN AND AT ONE POINT THERE WAS A NOTICEABLE DIFFERENCE IN STEERING AND THE CAR PULLED TO THE RIGHT. WITHIN A FEW DAYS OF THIS EVENT, THE BRAND NEW TIRES THAT WERE PURCHASED JUST A FEW MONTHS EARLIER, WORE FROM THE INNER EDGE TO ABOUT 1/3 OF THE WIDTH OF THE TIRE, EXPOSING THE BELTS. THIS CAUSED ONE TIRE TO POP, WHILE THE CAR WAS BEING DRIVEN. A SPARE WAS PLACED ON THE VEHICLE TO GET IT TO A TIRE REPAIR LOCATION AND AFTER APPROXIMATELY 30 MILES OF DRIVING, THE SPARE LOST ALL TREAD AND ALSO POPPED. THE VEHICLE WAS THEN TOWED TO THE TIRE REPAIR SHOP AND THE RUSTED AND BROKEN SUBFRAME WAS DETECTED. THE AREA WAS SO RUSTED THAT PORTIONS OF THE FRAME BROKE AND THE TIRES WERE NO LONGER RUNNING STRAIGHT. I CALLED KIA AND THEY TOLD ME ALTHOUGH THERE ARE RECALLS FOR THIS VERY PROBLEM ON KIA OPTIMAS FROM 2001 TO 2004, MY CAR WAS NOT IN THE RECALL BECAUSE I LIVE IN KANSAS. THE RECALL DOES APPLY TO KIAS IN MISSOURI, WHICH IS 15 MINUTES FROM WHERE I LIVE. THE KANSAS CITY AREA IS BOTH MISSOURI AND KANSAS AND THE AREA WHERE I LIVE. THE RUSTING IS ATTRIBUTED TO SALT USED DURING INCLEMENT WEATHER IN MISSOURI AND NOT ONLY IS THE SAME SALT USED IN KANSAS, BUT I ALSO DRIVE IN MISSOURI. THE KIA REPRESENTATIVE STILL REFUSED TO RECOGNIZE THAT MY VEHICLE SHOULD BE PART OF THE RECALL EVEN THOUGH THE EXACT SAME ISSUE THAT CAUSED OTHER KIA OPTIMAS TO BE RECALLED HAS HAPPENED TO MY VEHICLE. THE RECALL NEEDS TO BE EXTENDED TO KANSAS BECAUSE WE DEAL WITH THE SAME ELEMENTS AS MISSOURI AND IOWA WHICH ARE INCLUDED IN THE RECALL. MY SON WAS DRIVING THIS VEHICLE WHEN THE DAMAGE OCCURRED AND HE COULD HAVE SUFFERED SERIOUS INJURY IF HE HAD BEEN ON THE HIGHWAY INSTEAD OF A SIDE STREET. *TR
- 10/27/2014· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT THE ACTUATOR DOOR LOCKS FOR THE FRONT DRIVER AND PASSENGER DOORS FAILED. THE CONTACT STATED THAT THE WINDOW WAS USED IN ORDER TO ENTER THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE THE FRONT PASSENGER ACTUATOR WAS REPAIRED PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
- 10/23/2019· AIR BAGS
AIR BAG LIGHT ALL OF SUDDEN,AFTER JUST STARTING UP
- 10/23/2017· AIR BAGSCrash
TL* THE CONTACT OWNED A 2002 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,000.
- 10/19/2004· PARKING BRAKE,BACK OVER PREVENTION
CONSUMER STATED THE ALARM SYSTEM FAILED . AS A RESULT, A CHILD WAS TRAPPED INSIDE BECAUSE THE VEHICLE DOORS LOCKED.*AK VEHICLE WAS IN PARK AND STARTING TO SLIP OUT OF PARK AN ROLL WHILE CHILD WAS TRAPPED INSIDE OF THE VEHICLE. *TC
- 10/12/2012· STRUCTURE
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING SHE HEARD AN UNFAMILIAR SOUND COMING FROM THE UNDER CARRIAGE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE SUB FRAME WAS SEVERELY RUSTED WHICH CAUSED IT TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.
- 10/11/2019· SUSPENSION,STRUCTURE,WHEELS
OVER A WEEKS TIME,I NOTICED MY STEERING WHEEL WAS TURNED LIKE MAYBE I NEEDED AN ALIGNMENT AND IT STARTED PULLING TO THE LEFT SO BAD THAT I HAD TO FORCE THE STEERING WHEEL TO THE RIGHT SO I WOULDN'T WRECK INTO THE MEDIAN ON THE INTERSTATE. I COULD ONLY GO ABOUT 45 OR 50 MPH OR IT WOULD START SHAKING THE ENTIRE CAR AND WAS ABSOLUTELY IMPOSSIBLE TO CONTROL IT ON THE ROAD. HAD IT LOOKED AT AND AT THE BOTTOM CONTROL ARM THAT BOLTS TO THE SUBFRAME HAD RUSTED OUT AND THE RIGHT SIDE WAS ON THE VERGE OF DOING THE SAME! THE FL AND FR TIRES, THAT I HAD GOTTEN BRAND NEW 5 MONTHS AGO, WERE WORE DOWN TO THE WIRE!!! I'M SURPRISED I HAD THE CHANCE TO GET IT HOME AND GET IT LOOKED AT BEFORE IT RUSTED ALL THE WAY THROUGH! I WAS SO BLESSED I DIDNT HAVE A HORRIBLE ACCIDENT.
- 10/08/2008· STRUCTURE
2002 KIA OPTIMA, WE HAVE ONLY HAD THE CAR LESS THAN 2 YEARS AND IT HAS 2 FIST SIZE RUST HOLES IN FRAME ONE EACH SIDE BY A-ARMS, DUE TO THESE DEFECTS TIRES WEARING QUICKLY AND NEEDS AIR CONTINUALLY TO BE PUT IN THEM. HANDLING WORSENING AND MAKING THUMPING NOISE IN FRONT END, CAN NOT DRIVE OVER 35-40 MPH. CALLED KIA AND THEY SAID THEY WOULD NOT DO ANYTHING ABOUT THIS PROBLEM. READ WHERE HYUNDAI AND KIA ARE MADE BY SAME COMPANY AND THIS HAS BEEN A PROBLEM WITH THE 1999 TO 2002 MODELS. FEEL THIS IS THEIR RESPONSIBILITY TO MAKE RIGHT BEFORE SOMETHING HAPPENS AND THERE IS AN ACCIDENT. NEED INFORMATION ON WHO TO CONTACT AND HOW TO GET THIS TAKEN CARE OF. *TR
- 10/07/2015· AIR BAGS
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
- 09/28/2013· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
I HAVE ALSO BEEN STATED AS "NOT INCLUDED". 2002 KIA OPTIMA V6 LX. THE VEHICLE SHAKES MY ENTIRE BODY UPON BRAKING. RADIO TURNS ON AND OFF. RADIO GOES FROM CD1 ERROR TO FM. LIGHTS FLICKER, AIR SHUTS OFF. IM ALMOST NOT ABLE TO PUMP GAS ANYMORE. PUMP HANDLE CONTINUOUSLY CLICKS OFF. ITS PATHETIC THAT I AM NOW AFRAID TO DRIVE TO WORK!! I HAVE ACTUALLY CALLED IN FOR FEAR OF IT JUST DECIDING TO COMPLETELY STALL. *TR
- 09/23/2009· STRUCTURE
THIS IS CONCERNING MY 2002 KIA OPTIMA, AND THE SUBFRAME RECALL THAT WAS ISSUED ON THIS CAR. . THE SUB FRAME WAS REPLACED DUE TO CORROSION BUT THE GARAGE HAS DONE SOMETHING WRONG BECAUSE THE GRINDING NOISE THAT IS COMING FROM UNDER THIS CAR IS JUST RIDICULOUS! I TOOK THE CAR BACK TO THE KIA DEALER WHO REMOVED THE RUSTED SUB FRAME AND REPLACED IT WITH THE NEW, TO FIND OUT WHY ITS MAKING THIS HORRID NOISE,OH YES THEY ALSO FORGOT TO PUT A BOLT IN. AND STILL DON'T KNOW WHY THE PART IS GRINDING SO. SO THEN I CALLED THE KIA CORPORATION TO LET THEM KNOW THAT MY CAR IS NOT RIGHT AND SOMETHING IS WRONG. AND THEY DID NOTHING BUT PUT IT ON THE COMPUTER I WAS NOT SATISFIED. NOW I HAVE TO TAKE THIS CAR TO A BODY SHOP AND PAY FOR THIS TO BE REPAIRED OUT OF MY POCKET. I KNOW THERE WAS NO PROBLEM WITH THIS BEFORE AND NO NOISE GOING INTO THE SHOP, I DON'T EXPECT THIS TO BE GOING ON NOW. I HAVE TAKEN THIS TO 2 BODY SHOPS ONE BODY SHOP WONT TOUCH IT BECAUSE IT IS A RECALL, THE OTHER WILL TAKE A LOOK AND SEE, HE THINKS THEY BROKE SOMETHING REMOVING THE SUBFRAME. IN EITHER CASE THE CAR NEEDS FIXING OF A PART THAT WAS SUPPOSED TO BE COVERED UNDER A RECALL! WHAT EVER IS WRONG WAS CAUSE BY THIS SUBFRAME. *TR
- 09/22/2010· ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 15 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED. THIS BECAME A RECURRING FAILURE SO THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO MORE OCCASIONS WHERE IT WAS REPAIRED. THE FAILURE CONTINUES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 95,900.
- 09/20/2007· POWER TRAIN,STRUCTURE,EQUIPMENT
2002 KIA OPTIMA SUB FRAME IS RUSTING OUT. CUSTOMER STATES THAT THE DEALER TOLD HER THERE WAS A SPOT ON THE SUB FRAME WHERE THE CONTROL ARM MOUNTS TO THE ENGINE CRADLE HAD RUSTED OUT AND IT LOOKED AS IF IT HAD BEEN IN AN ACCIDENT, AND WOULD NOT HELP WITH THE REPAIRS. *KB THE MECHANIC CONCLUDED THAT DUE TO THE DESIGN OF THE VEHICLE, THE CONDENSATION FROM THE AIR CONDITION RUNNING DOWN THE FRAME IS WHAT CAUSED THE RUST TO OCCUR. THE SPEED SENSOR FOR THE AUTOMATIC TRANSMISSION WAS REPLACED. *JB
- 09/16/2013· STEERING,SUSPENSION,POWER TRAIN,STRUCTURE
WHILE I WAS DRIVING I HAD NOTICED THAT THE CAR WAS PULLING TO THE RIGHT. I HAD NEW TIRES AND AN ALIGNMENT DONE 5-6 WEEKS PRIOR, SO I RETURNED TO THE SHOP AND THEY LOOKED AT EVERYTHING AND THE FRONT END WAS OUT OF ALIGNMENT. THE SHOP LOOKED FURTHER TO SEE WHAT CAUSED THIS AND FOUND THAT THE RIGHT FRONT FRAME AREA WAS RUSTED AND CRACKED. THEY ADVISED ME THAT THE CAR WAS NOT SAVE AND THAT I SHOULD CONTACT KIA. I WAS DRIVING THE CAR HOME AND THE CAR PULLED DRASTICALLY TO RIGHT AND I HEARD A CRUSHING NOISE FROM THE RIGHT TIRE AREA. I PULLED OFF THE ROAD AND SAW THAT THE TIRE WAS NOT POSITIONED PROPERLY. I HAD THE CAR TOWED TO MY RESIDENCE AND AM IN THE PROCESS OF CONTACTING KIA. I WAS LUCKING TO NOT HAVE CAUSED AN ACCIDENT, AFTER READING SOME OF THE OTHER SIMILAR COMPLAINTS IT SHOULD HAVE BEEN A NATIONAL RECALL ON THIS SITUATION. ACCORDING THE RECORDS THAT I HAD CHECKED I AM ONLY THE 2ND OWNER OF THIS VEHICLE. I HOPE THAT KIA MAKES GOOD ON THIS SITUATION. *TR
- 09/06/2004· AIR BAGSCrash
MY 2002 KIA OPTIMA WAS IN AN ACCIDENT ON AUGUST 30TH 2004. MY DAUGHTER WAS DRIVING WEST BOUND, A SCHOOL BUS DRIVING EAST BOUND MADE A LEFT TURN IN FRONT OF MY DAUGHTER. SHE HIT THE BUS AT ABOUT 50 MPH. NO AIR BAG DEPLOYED. I AM INTERESTED IN KNOWING IF THIS HAS HAPPENED BEFORE. IT WAS A FULL FRONTAL IMPACT. THANK GOD FOR SEAT BELTS. *AK
- 09/02/2009· STRUCTURE
TL*THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT DURING A ROUTINE OIL INSPECTION A MECHANIC DISCOVERED CORROSION ON THE FRAME. AS A CONSEQUENCE THE ENTIRE FRAME COULD COLLAPSE, WHICH INCREASED THE RISK OF SERIOUS INJURY. HE NOTIFIED THE MANUFACTURER AND WAS ADVISED BY A REPRESENTATIVE THAT THE REPAIR WAS A NON-WARRANTY ITEM, THEREFORE THEY WOULD NOT ASSUME RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,304. *LJ UPDATED 05/07/09.*JB
- 09/01/2003· SERVICE BRAKES, HYDRAULICCrashFire
FEB. 14, 2003, DRIVING A 2002 OPTIMA KIA AND APPLIED BRAKES HARD ABOUT 70 MPH AND CAR WAS COMPLETLY UNCONTROLLABLE SENDING ME OFF THE ROAD INTO VARIOUS TREES EVENTUALLY HITTING A TREE HEAD ON. CAR CAUGHT FIRE AND COMPLETELY BURNT DOWN. I WAS SENT TO A TRAUMA UNIT AT FOREST GENERAL IN HATTIESBURG MS WITH A PUNCTURED LUNG , SPLEEN REMOVED AND EXTREME DAMAGE TO THE RIBS WHICH I AM PRESENTLY IN PAIN MANAGEMENT FOR AND ON LTD. *AK
- 08/29/2016· STEERING,SUSPENSION,STRUCTURE
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE FRONT DRIVER SIDE CONTROL ARM, TIE ROD, AND CV AXLE FRACTURED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED ALONG WITH THE DRIVER SIDE CONTROL ARM, TIE ROD, AND CV AXLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 133,313.
- 08/23/2016· ELECTRICAL SYSTEM
MY 16 YEAR OLD JUST PURCHASED A 2002 KIA OPTIMA SEDAN ON SATURDAY 8/20/2016 FROM A USED CAR DEALERSHIP. VERY FIRST CAR, HIS OWN EARNED SAVINGS. UPON FINALIZING THE PAPERWORK, WE LITERALLY WALKED OUT THE DOOR & IMMEDIATELY WERE UNABLE TO UNLOCK HIS DRIVER'S DOOR WITH THE KEY FOB. THE CAR WAS STATIONARY, NOT RUNNING, PARKED IN ALL INSTANCES IN REGARDS TO THIS COMPLAINT. COINCIDENTALLY, IT WORKED PERFECT FOR OUR TEST DRIVE. I DO ALSO HAVE SIGNED DOCUMENTATION STATING THE CAR LOT DOES NOTHING TO THE CAR ELECTRONICALLY, MECHANICALLY OR OTHERWISE AS WELL IF NEEDED. I WAS HOPEFUL IT WAS THE KEY FOB BATTERY, BUT IT'S BEEN REPLACED & STILL NOT WORKING. WE'VE HAD THE SAME ISSUE WITH ALL THE LOCKS SINCE & NO SUCCESS TO UNLOCK WHEN NEEDED. HE USES THE DRIVER'S SIDE THE VAST MAJORITY OF THE TIME, BUT ALL WITHOUT WARNING WILL NOT LOCK OR UNLOCK WITH NO RHYME OR REASON. HE'S HAD TO CRAWL OVER FROM THE PASSENGER SIDE TO GET IN EVERY TIME. MY NIGHTMARE AS ANY PARENTS IS GOD FORBID A FIRE START OR HE ACCIDENTALLY GOES INTO A BODY OF WATER & IS TRAPPED. I REALIZE IT'S AN OLDER CAR BOUGHT USED, BUT I SEE THERE ARE DOZENS OF COMPLAINTS ABOUT THE LOCKS, NOT JUST ON YOUR SITE. EVEN A CLASS ACTION LAWSUIT THAT WAS MYSTERIOUSLY "VOLUNTARILY DISMISSED" BY THE PLAINTIFF IN 2015. CASE NO. [XXX] FROM WHAT I CAN SEE. WHERE IS THE RECALL? WHAT DOES IT TAKE TO HAVE ONE ISSUED? WE DON'T HAVE THE FINANCIAL CAPABILITY TO PAY FOR A MANUFACTURER DEFECT THAT IS ALREADY BEEN UNCOVERED YET AMAZINGLY NO ONE IS REQUIRED TO REPAIR? NOR DO I FEEL WE SHOULD HAVE TO. ANOTHER POINT TO NOTE IS EVERY SINGLE VIN # I'VE SEEN COMPLAINTS ON THIS SITE, ARE IN VERY CLOSE NUMERICAL SUCCESSION WITH OURS. I HAVE TO SAY IT SEEMS VERY UNLIKELY IT'S SHEER COINCIDENCE. I UNDERSTAND COMPANIES NEED TO GUARD THEIR "BOTTOM LINE" BUT WHAT COST? I SINCERELY APPRECIATE YOUR TIME & FEEDBACK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 08/19/2010· SUSPENSION,STRUCTURE
I HAVE A 2002 KIA OPTIMA THAT THE VIN IS NOT ONE OF THE VEHICLES THAT IS COVERED BY YOUR RECALL NHTSA CAMPAIGN ID NUMBER: 09V183000 WHICH STATES "INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING...". YOU HAVE IT LISTED AS STATES WITH DIFFICULT WINTERS AND THE USE OF ROAD SALT. I LIVE IN LOUISVILLE, KY. NOT ONE OF THE NAMED STATES. BUT. I GUARANTEE YOU THAT THIS SAME CORROSION CAN BE CAUSED BY THE WATER COMING FROM THE AIR CONDITIONER RUNNING DIRECTLY ONTO THESE PARTS. THE BACK SIDE OF SUBFRAME HAS RUST HOLES IN IT. THIS RECALL NEEDS TO BE EXPANDED TO ANY AND ALL KIA OPTIMAS THAT HAVE THE AC WATER RUNNING THERE DUE TO MANUFACTURE DESIGN. I HAVE PICTURES THAT I CAN SEND TO YOU SHOWING THIS CORROSION. I TRIED TO GET IT ALIGNED AT A KIA STORE AND THEY SAID "LOWER CONTROL ARM BRACKET ON PASS SIDE IS RUSTED AND BROKEN. PASS SIDE WHEEL IS PUSHED BACK AND TIRES ON FRONT ARE ANGLED." HOW WAS THE 36,538 VEHICLES DETERMINED ? WAS IT FROM THE STATE THAT THE CAR WAS SOLD IN ? *TR
- 08/19/2004· ELECTRICAL SYSTEM
WHILE DRIVING, A BURNING SMELL WAS DETECTED, THEN THE AIR BAG LIGHT CAME ON. AFTER PULLING INTO A SERVICE STATION THE VEHICLE WOULD NOT START. IT WAS DISCOVERED THE ALTERNATOR, COMPUTER AND AIR BAG MODULE WAS DEFECTIVE. AFTER THE REPAIR THE AIR BAG LIGHT REMAINED ON. *JB
- 08/12/2008· ENGINE AND ENGINE COOLING
I TOOK MY 2002 KIA OPTIMA IN FOR A TUNE UP, THEY FOUND A BROKEN WATER PUMP, 5 CRACKS IN THE MANIFOLD. IT TOOK KIA 3 TIMES TO FIND THE PROBLEM. AFTER I PICKED UP THE CAR IT STILL HAD A PROBLEM TOOK IT BACK TWICE BEFORE THEY FOUND IT WAS A SENSOR PROBLEM THIS CAR IS NOT A SAFE VEHICLE. *TR
- 08/06/2013· ELECTRICAL SYSTEM
WHEN YOU TURN MY CAR ON IT DOES NOT WANT TO TURN OFF. WHEN YOU ARE DRIVING THE CAR IT SUDDENLY SHUTS OFF AND STOPS. I HAVE READ SIMILAR REPORTS OF THE SAME THING HAPPENING AND UNDER THE RECALLS IT LISTS THIS AS A COMPLICATION. I HAVE CALLED KIA AND WAS TOLD THAT MY VIN NUMBER DOESN'T HAVE A RECALL ON IT AND WAS TOLD THAT ANY REPAIRS WOULD BE OUT OF POCKET. I HAVE ALREADY HAD TO REPLACE THE TOP HALF OF MY MOTOR COSTING ME 3500 OUT OF POCKET FOR WELL KNOW PROBLEMS AND RECALLS THAT WERE NOT INCLUDED IN THIS CARS VIN NUMBER I DO NOT THINK A CAR SHOULD HAVE THIS MANY ISSUES AND OR REPAIRS IN THE LAST YEAR ALONE I HAVE PUT 2 GRAND INTO THIS CAR I AM VERY UNHAPPY ABOUT THIS SITUATION EVERYTHING THAT HAS BEEN RECALLED ALREADY I HAVE HAD TO FIX IT OUT OF MY POCKET BECAUSE THIS MODEL OF CAR IS NOT INCLUDED IN THE RECALLS I DON'T FEEL LIKE THIS CAR IS SAFE TO DRIVE AND I HAVE 2 SMALL CHILDREN WHO RIDE IN THE CAR I CAN NOT RISK MY CHILDREN'S LIVES AND HAVE THIS CAR SHUTTING OFF IN THE MIDDLE OF THE ROAD. I NEED SOMETHING DONE ABOUT ALL THE PROBLEMS GOING ON IN THIS CAR DUE TO MANUFACTURING DEFAULTS. *TR
- 08/04/2005· FUEL SYSTEM, GASOLINE
RECALL ON FUEL CUT VALVE WAS INSTALLED AT 33,000 MILES ON VEHICLE - AT 77,000 VEHICLE FAILED - FOUND OUT FROM ANOTHER DEALER (GREYSTOKE) THAT RECALL FUEL CUT VALVE HAD BEEN INSTALLED INCORRECTLY. *NM
- 08/01/2005· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS,STEERINGCrash
DT: 2002 KIA OPTIMA LX. THERE IS AN ELECTRICAL PROBLEM WITH THE VEHICLE. THE LIGHTS WILL START TO FLICKER, AND THEN THE VEHICLE WILL LOSE POWER AND SHUT EVERYTHING DOWN. WHEN THE TEMPERATURE WAS AROUND 80-90 DEGREES AND AT LONG DISTANCES THIS PROBLEM WILL HAPPEN. THE DEALERSHIP CHANGED THE BATTERY TWICE, THE ALTERNATOR TWICE, THE MAIN WIRING HARNESS, AND THE MAIN COMPUTER FOR THE VEHICLE. THIS STILL DID NOT FIX THE PROBLEM. CONSUMER TOOK VEHICLE BACK TO THE DEALERSHIP WHEN THE POWER WENTOUT ON 7-14-05. THIS CAUSED CONSUMER'S VEHICLE TO RUN A STOP SIGN , AND HIT ANOTHER VEHICLE, CAUSING BOTH VEHICLES TO BE TOTALED. THE BRAKES WENT OUT AS A RESULT OF THE POWER OUTAGE, AND COULD NOT STOP THE VEHICLE. ALSO, THERE WAS NO STEERING. THE VEHICLE WAS NOT OVERHEATING. THE AIRBAGS DID NOT DEPLOY. EVERYTHING ELECTRICAL FAILED WITH THE VEHICLE. THE FIRE DEPARTMENT DISCONNECTED BOTH BATTERIES TO PREVENT FIRE FROM HAPPENING. WHEN THEY DID THIS IT DELETED ALL THE CODES THAT WOULD HAVE TOLD DEALER WHAT THE PROBLEM WAS. THE MECHANIC SAID THAT THERE WAS BATTERY ACID ALL OVER THE COMPUTER, THEY STILL WERE UNABLE TO IDENTIFY THE PROBLEM. THE ELECTRICAL PROBLEMS HAVE BEEN HAPPENING SINCE PURCHASE. CONSUMER HAS CONTACTED THE KIA MANUFACTURER AT LEAST TEN TIMES, COMPLAINT NUMBERS FOR THE FIRST WAS 24306, ON 7-18-03, AND THE LAST WAS ON 9-13-04, COMPLAINT . 56482. WHEN THE CONSUMER CONTACTED THE MANUFACTURE AFTER THE ACCIDENT THEY SAID THEY WANTED A COPY OF THE POLICE REPORT AND PICTURES OF THE VEHICLE AFTER THE ACCIDENT. *AK
- 07/31/2004· SERVICE BRAKES, HYDRAULIC
ROTORS WARPED, NOT WORN OUT, WARPED COMPLETELY AROUND 55,000 MILES. CAR HAS A 60,000 MILEAGE/5 YEAR BUMPER TO BUMPER WARRANTY AND KIA WILL NOT HONOR IT. CONTACTED LANGHORNE KIA SERVICE DEPT. AND WAS TOLD THAT I WAS LUCKY THAT THEY LASTED SO LONG. I WAS INFORMED THAT KIA CHANGED THE WAY THEY MAKE THE ROTORS AND THAT THE NEW ROTORS HEAT QUICKLY CAUSING THEM TO WARP WHEN THE MILAGE IS USUALLY UNDER 30,000 MILES.*AK
- 07/30/2016· UNKNOWN OR OTHER
2002 KIA OPTIMA DRIVER DOOR WILL NOT UNLOCK WITH KEYLESS ENTRY OR FROM IN SIDE OF CAR ONLY AFTER LOCKING AND WAITING SEVERAL MINUTES TO HITTING UNLOCK ABOUT 20 TIMES TO GET THE DOOR TO UNLOCK HAVE BEEN LOCKED IN CAR AND CRAWL THREW CAR OR OUT WINDOW. CAR HAS 142000.MILIES
- 07/29/2011· LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVERS SIDE DOOR WOULD NOT OPEN AFTER IT WAS LOCKED. THE DRIVER WAS FORCED TO ENTER AND EXIT THE VEHICLE BY CLIMBING OUT OF THE WINDOW. THE DEALER WAS NOTIFIED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 43,000. ONCE THE DRIVER SIDE DOOR IS LOCKED IT CANNOT BE UNLOCKED FOR THE INSIDE OR USING A KEY FOR THE OUTSIDE. AFTER WORKING THE LOCK FOR SOMETIME IT MAY UNLOCK OR STAY LOCKED. WHAT WE DO NOW IS TO LEAVE THE CAR UNLOCKED WHICH IS NOT THE BEST IDEA. THE PROBLEM IS NOT GETTING INTO THE CAR BUT GETTING OUT. NO RECALL FROM KIA. UPDATED 10/26/2011 *LN *TR
- 07/24/2014· STRUCTUREFire
A FIRE STARTED INSIDE THE DRIVERS SIDE DOOR PANEL FILLING THE CAR WITH HEAVY BLACK SMOKE MY WIFE OPENED THE DRIVERS SIDE ELECTRIC WINDOW TO GE RID OF THE SMOKE OUT OF THE CAR. SHE DROVE THE CAR INTO HER BACK YARD AND STARTED SCREAMING FOR HELP SINCE THE DRIVERS SIDE DOOR WOULD NOT OPEN. HER HUSBAND RAN TO THE BACK YARD AND WAS ABLE TO OPEN THE PASSENGER SIDE DOOR AND SHE HAD TO CLIMB OVER THE GEAR SHIFT AND THE EMERGENCY BRAKE TO GET OUT OF THE CAR. SHE WAS ON OXYGEN AT THE TIME. HER HUSBAND GOT A WATER HOSE AND PUT OUT THE FIRE. THE INVESTIGATION LED TO THE FIRE STARTING IN A ELECTRICAL ACTUATOR KIA NUMBER ACT " R ASSY KMC 9530-3C000. THE DOOR HAD TO BE REPLACED. I NOTIFIED KIA CORP HEADQUARTERS AT 1-877-220-3189 AND SENT PICTURES MY CASE # [XXX]. AS OF THIS DATE 07/24/2014 KIA HAS NOT GOT BACK WITH ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 07/24/2009· POWER TRAIN,STRUCTURE,WHEELS
THERE WAS A SAFETY RECALL ON MY 2002 KIA OPTIMA REGARDING THE SUBFRAME. THE CORROSION UNDER MY CAR IS DEVASTATING. NHTSA NEEDS TO KNOW THAT THIS CORROSION PROBLEM IS EXTENSIVE AND AFFECTS MORE THEN THE SUBFRAME. KIA IS INSISTING THAT I PAY FOR THE DAMAGE THEY WILL CAUSE WHEN THEY HAVE TO REPLACE THE SUBFRAME. THIS IS A SAFETY HAZARD THAT WILL AFFECT THOUSANDS. *TR
- 07/23/2012· SUSPENSION
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE NEAR THE FRONT DRIVER SIDE TIRE AS THE VEHICLE DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO A MECHANIC FOR INSPECTION WHERE THEY ADVISED THAT THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT HE STILL HEARD A NOISE AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WAS NOTHING THAT COULD BE DONE. THE FAILURE MILEAGE WAS 85,000. UPDATED 08-03-12 *BF UPDATED 09/07/2012 *JS
- 07/18/2003· SERVICE BRAKES, HYDRAULIC,EQUIPMENTCrash
WHILE SLOWING DOWN TO EXIT OFF MASS PIKE, I WAS DOING ABOUT 30-35 AND SO WERE THE OTHER CARS, I BRAKED TO CONTINUE TO SLOW - THE CAR DID NOT STOP AND APPLIED THE BRAKES ALL THE WAY DOWN AND THE CAR STILL DID NOT STOP AND I PANICKED KNOWING THE CAR WAS NOT STOPPING AND FINALLY MADE IMPACT INTO THE VEHICLE IN FRONT OF ME. *JB
- 07/11/2016· SUSPENSION,WHEELS
WE OWN A 2002 KIA OPTIMA- FOUND OUT THERE WAS A RECALL- THE RECALL WAS CORRISION TO THE SUBFRAME THAT COULD LEAD TO PROBLEMS WITH THE CONTROL ARM. I WAS TOLD THAT THE CAR WAS INSPECTED IN 2010 AND THE RECALL WAS TAKEN CARE OF AT THAT TIME. WE BOUGHT THE CAR FROM A PRIVATE OWNER IN 2014. 2015 WENT TO GET NEW TIRES ON THE CAR AND DISCOUNT TIRE TOLD US THAT THEY COULDN'T DO AN ALIGNMENT BECAUSE THERE IS AN ISSUE WITH THE CONTROL ARM. WE FOUND OUT TO REPAIR THE CONTROL ARE IT WOULD BE OVER $500. WHEN I CALLED THE KIA HOTLINE TO INQUIRE ABOUT THE RECALL, I WAS TOLD THAT WE WOULD NEED TO TAKE THE CAR TO A KIA DEALERSHIP TO HAVE THE CAR REVIEWED BY THEIR SERVICE MEN TO SEE IF THERE IS ANY ISSUES WITH THE SUBFRAME AND CONTROL ARM. I'M CONCERNED MY CONCERN IS NOT GOING TO GET ADRESSED. 7/11/2016 JP
- 07/11/2015· SUSPENSION
DRIVING UP THE ROAD ,PUT ON BRAKES ,AXLE AND SUBFRAME BROKE CAUSING MY CAR TO SLIDE AND STOP IN MIDDLE OF ROAD.THANK GOD NO ONE HIT US.
- 07/10/2006· AIR BAGSCrash
DT*: THE CONTACT STATED THAT THERE WERE TWO ACCIDENTS WITH THE VEHICLE WHERE THE AIR BAG DID NOT DEPLOY. IN THE FIRST ACCIDENT, IN 2003, NONE OF THE AIRBAGS DEPLOYED. IN THE SECOND OF THESE ACCIDENTS WHICH WAS MORE SEVERE, THE VEHICLE WAS TOTALED, AND NONE OF THE AIRBAGS DEPLOYED EITHER. IN THE BOTH ACCIDENTS, THE OCCUPANT WERE WEARING THEIR SEATBELTS HOWEVER THE CONTACT EXPRESSED CONCERN THAT THERE MUST BE A PROBLEM AIR BAG SENSOR OF THE VEHICLE.
- 06/29/2006· SEAT BELTSFire
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS FILLED WITH THE SMELL OF BURNING RUBBER. THIS WAS CLOSELY FOLLOWED BY AN APPEARANCE OF WHITE SMOKE. THE SMOKE WAS COMING FROM THE SEAT BELT HARNESS AREA ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
- 06/28/2004· FUEL SYSTEM, GASOLINE
VEHICLE HESITATES WHEN PRESSING ON THE GAS. IT TAKES APPROXIMATELY 5-10 SECONDS BEFORE THE VEHICLE RESPONDS TO DEPRESSION OF ACCELERATOR PEDAL CONSUMER INDICATES THAT SHE HAS ALMOST BEEN REAR-ENDED DUE TO STALLING WITHOUT WARNING. *AK
- 06/27/2007· AIR BAGS
I PURCHASED A LOW MILEAGE KIA OPTIMA TWO YEARS AGO. SHORTLY AFTER PURCHASING THIS CAR THE AIRBAG LIGHT DEPLOYED. I TOOK IT TO MY LOCAL DEALER SERVICE DEPT @ GWINNETT PLACE KIA IN DUUTH GA WHO AT NO CHARGE MADE THE LIGHT GO OFF. DRIVING OUT OF THE DEALERSHIP THE LIGHT CAME BACK ON AND THEY AGAIN CORRECTED WHATEVER IT WAS THAT WAS MAKING THE LIGHT APPEAR, ASSURING ME JUST BECAUSE THE AIRBAG LIGHT IS ON IT WILL DEPLOY AND IT IS FINE. TWO MORE TIME IN THE NEXT FEW MONTHS FOR NO REASON AGAIN THE LIGHT WOULD APPEAR AND AGAIN I RETURNED TO THE DEALERSHIP. THE LAST TIME 9 MONTHS AGTO WHEN THEY INSTALLED A NEW AIRBAG AS THEY ADVISE THEY DID NOT KNOW WHAT WAS CAUSING THE LIGHT TO COME ON AGAIM REASSURING ME JUST BECAUSE THE LIGHT WAS ON THE AIRBAG WOULD STILL DEPLOY. I WAS FRUSTRATED AT THAT POINT AND ALTHOUGH THE LIGHT WAS ON A FEW DAYS LATER AGAIN, I FELT ASSURED I WAS IN NO DANGER AND PLANNED TO TRADE IN THE CAR IN THE NEAR FUTURE. NOW IT IS THE SAME PROBLEM AND WHEN I TOOK MY CAR TO A MECHANIC WHOM I TRUST AND WHO IS A TEACHER OF AUTO MECHANICS AT A LOCAL COLLEGE, HE INFORMED ME TODAY THEY GAVE ME THE RUN AROUND, ASSURING ME THIS IS REGULATED BY THE FEDERAL GOVENMENT AND I AM NOT SAFE; AS LONG AS THE AIRBAG LIGHT IS ON MY AIRBAG WILL NOT DEPLOY AT THE TIME OF AN ACCIDENT. I AM NOW FEARFUL KIA HASL ARGUED WITH ME THAT DESPITE THE RECORDS OF THE MUMEROUS TIMES I HAVE SOUGHT HELP FROM THEM FOR THE SAME PROBLEM, THE CAR IS NOW OVER THE 50K WARRANTY AND IT IS NOT THEIR RESPONSIBILITY. THEY WANT TO CHARGE ME $50.00 TO JUST LOOK AT IT AND FROM THERE WILL CHARGE ME LIKE ANYONE ELSE. THIS IS OUTRAGEOUS. I'M A SINGLE MOM WITH KIDS AND NEED TO BE SAFE. I WILL NEVER PURCHASE ANOTHER KIA PRODUCTS AGAIN AND AM CONSIDERING HIRING AN ATTORNEY TO INTERVENE FOR ME TO RESOLVE THIS. THEY NEVER "FIXED" THE PROBLEM TO BEGIN WITH AND NOW WANT ME TO PAY?