crashtest

2002 / Jeep

2002 Jeep Wrangler

Safety ratings

2002 Jeep Wrangler 2-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
3/5Rollover
Frontal, driver: 4★Frontal, passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (6)

  • EXTERIOR LIGHTINGCampaign 06E026000 · 23/03/2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

  • SERVICE BRAKES, HYDRAULICCampaign 06E022000 · 13/03/2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

  • FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORSCampaign 02V104000 · 08/04/2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    Risk: THIS COULD RESULT IN A VEHICLE FIRE.

    Fix: DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

  • ELECTRICAL SYSTEM:IGNITION:SWITCHCampaign 02V075000 · 08/03/2002

    ON CERTAIN SPORT UTILITY VEHICLES, WATER AND IMPURITIES CAN ENTER INTO THE IGNITION SWITCH, CAUSING A SHORT CIRCUIT.

    Risk: THIS COULD RESULT IN A VEHICLE FIRE.

    Fix: DEALERS WILL REPLACE THE IGNITION SWITCH WITH A REDESIGNED SWITCH. OWNER NOTIFICATION BEGAN APRIL 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

  • EQUIPMENTCampaign 04E041000 · 07/06/2004

    BESTOP AFTERMARKET REAR SHELL ROOF RACKS,MANUFACTURED BETWEEN APRIL 27 AND MAY 20, 2004, DESIGNED FOR USE WITH THE BESTOP HARDTOP MADE FOR THE 1986-1995 AND 1997-2003 JEEP WRANGLER. THE COCKPIT COVER MAY NOT STAY LATCHED TO THE ROOF RACK BECAUSE THE LATCH BRACKET MISPOSITIONS THE ROTARY LATCH TO THE COCKPIT COVER. AS A RESULT, THE COCKPIT COVER MAY NOT STAY LATCHED TO THE ROOF RACK AND COULD SEPARATE FROM THE ROOF RACK. THIS RECALL ONLY PERTAINS TO AFTERMARKET REAR SHELL ROOF RACKS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON JEEP WRANGLER VEHICLES BY DAIMLERCHRYSLER.

    Risk: SHOULD THIS OCCUR, THE COCKPIT COULD CAUSE INJURY BY STRIKING PERSONS OUTSIDE THE VEHICLE OR COULD BECOME A DISTRACTION OR AN OBSTACLE TO OTHER DRIVERS, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Fix: BESTOP WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPAIR KIT AND INSTALLATION INSTRUCTIONS FREE OF CHARGE. OWNER NOTIFICATION BEGAN JUNE 16, 2004. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BESTOP CUSTOMER SERVICE DEPARTMENT AT (800) 845-3567.

  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 06E011000 · 01/02/2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    Fix: AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

Owner complaints

108
Complaints
15
Crashes reported
5
Fires reported
17
Injuries
1
Deaths

Most-reported areas

  • STRUCTURE26
  • SUSPENSION19
  • POWER TRAIN14
  • AIR BAGS13
  • STEERING10
  • UNKNOWN OR OTHER8
  • SERVICE BRAKES7
  • ELECTRICAL SYSTEM7
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/28/2015· STRUCTURECrashFire

    TAKATA RECALL- DRIVING DOWN A DARK COUNTY ROAD- LOST CONTROL OF VEHICLE AND WENT OFF ROAD AND HIT A TREE- UPON IMPACT THE JEEP BURST INTO FLAMES- THE DRIVER WAS PULLED OUT BECAUSE SHE WAS TRAPPED INSIDE THE BURNING JEEP- THE JEEP WAS TOTALED DUE TO THE FIRE

  • 12/27/2019· SUSPENSION,UNKNOWN OR OTHER,ENGINE

    FOR A POPULAR ON AND OFF ROAD VEHICLE WHICH HAS A REPUTATION FOR STRENGTH AND DURABILITY, WHY WOULD THE FRAME, THE VERY FOUNDATION OF THE ENTIRE VEHICLE, BE SO SUSCEPTIBLE TO RUSTING OUT AND MAKING SAID VEHICLE UNSAFE TO DRIVE. NOT COOL , JEEP, NOT COOL.

  • 12/24/2019· SUSPENSION,POWER TRAIN

    FRAME RUSTING OUT

  • 12/21/2019· SUSPENSION

    FRAME IS ROTTEN. THIS HAS TOOK DRIVING IT SAFELY AWAY

  • 12/21/2006· SUSPENSION

    TL* - THE CONTACT STATES THAT SHE RECEIVED A RECALL NOTICE (F23), IN REGARD TO HER LOWER BALL JOINT. THE CONTACT HAS TAKEN THE CAR TO THE DEALERSHIP BUT THEY TOLD HER THAT THE REPAIR WILL TAKE A FEW MONTHS. THE DEALER TOLD THE CONTACT THAT THEY GET ONLY 3 PARTS A MONTH.

  • 12/17/2013· POWER TRAIN

    GOING DOWN THE FREEWAY ABOUT 60MPH AROUND 5:30PM. FEEL SOME HUMMING FROM THE VEHICLE FOLLOW BY A LOUD HIGH PITCH. THEN HEARD A LOUD BAND AND PARTS STARTED TO FALL ON THE FREEWAY. THE CAR WAS STILL MOVING WITHOUT POWER AND LIGHT. I WAS ON THE THIRD LANE OF A FIVE LANE FREEWAY. CARS BEHIND ME SLOW DOWN AND ALLOW ME TO PULL TO THE SIDE. I WAS STOP BETWEEN AN ENTRANCE AND THE FREEWAY. AFTER EXAM THE CAR WITH THE SHOP. THE TRANSFER CASE WAS BROKEN INTO PIECES. CALLED JEEP AND WAS TOLD TO TOLL THE CAR TO A DEALER. AFTER DEALER CONFIRMED THE TRANSFER CASE WAS BROKEN INTO PIECES WITH NO CLUE. JEEP REFUSED TO PAY BECAUSE WARRANTY WAS DUE ON 2004 EVEN KNOWING THE VEHICLE HAS ONLY 6500 MILES ON IT. THIS JEEP WAS PARKED IN THE GARAGE MOST OF THE PAST YEARS. AND EVERY TIME WHEN I CAME BACK FROM OVERSEA. OIL AND FILTER CHANGE WERE SERVICE ON THE CAR. I DON'T BELIEVE A 6500MILES TRANSFER CASE WILL JUST BLOW UP. *TR

  • 12/13/2005· FUEL SYSTEM, GASOLINE

    LAST NIGHT A FIRE TRUCK (HOOK AND LADDER) SHOWED UP IN MY DRIVEWAY. I WENT OUT TO SEE WHAT WAS GOING ON. AS I WALKED OUT THE DOOR I NOTICED THREE FIREMEN LOOKING UNDER AND AROUND MY 2002 JEEP WRANGLER. WHEN I ASKED WHAT WAS GOING ON THE FIREMEN INDICATED THAT THERE WAS A STRONG SMELL OF GAS REPORTED BY ON OF MY NEIGHBORS! TURN OUT THE SMELL WAS GASOLINE AND WAS INDEED ORIGINATING FROM MY 2002 JEEP WRANGLER. WE BROUGHT THE JEEP INTO THE SHOP AND THE DEALERSHIP WAS ABLE TO DIAGNOSE THE CAUSE AND INFORMED ME THAT THERE WAS A SOLENOID PURGE VALUE ASSOCIATED WITH THE FUEL SYSTEM THAT WENT BAD AND WHEN THIS HAPPENS THE EXCESS FUEL IS DISCHARGED OUT THE EXHAUST SYSTEM AND THAT WAS WHAT WE WERE SMELLING. THE FAILURE OF THIS COMPONENT CAUSES THE VEHICLE TO RUN RICH, FOUL SPARK PLUGS, REDUCE MILEAGE AND YES, THERE'S THE CONCERN OVER THE EXCESS FUEL, NOT TO MENTION THE "CHECK ENGINE LIGHT" WAS ALSO NOW ON. THE JEEP HAS ~32K MILES AND IS NOW PAST 3 YEARS (3YR/36MILES) HOWEVER WE PURCHASED THE "EXTENDED WARRANTY" WHICH AS IT TURNS OUT DOES NOT COVER THIS FAILED COMPONENT. COST $180.00 TO US. MY CONCERNS: 1. FIRE HAZARD? THE SMELL WAS VERY STRONG! STRONG ENOUGH TO WARRANT A VISIT BY THE LOCAL FIRE DEPARTMENT! 2. FUEL ECONOMY....$2.15/GALLON FOR 87 OCTANE 3. ENVIRONMENTAL CONCERNS? THE WAY I UNDERSTAND IT IS THE EXCESS FUEL IS ROUTED STRAIGHT OUT THE EXHAUST SYSTEM! DO I REALLY WANT TO GO OFF READING WITH THIS VEHICLE SPEWING EXCESS GASOLINE OUT THE EXHAUST AS I TAKE IN THE SIGHTS AND SOUNDS OF THE ROAD LESS TRAVELED? MY QUESTION: IS THIS COMPONENT FAILURE COMMON? IS THE FAILURE MODE ENVIRONMENTALLY FRIENDLY? ARE THERE ANY CONCERNS TO MY WELL BEING IN THE EVENT WE HAVE A RECURRENCE? HAS ANYONE SEEN THIS BEFORE?

  • 12/03/2003· AIR BAGSCrashFire

    WHILE DRIVING AT 30 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY. *AK THE VEHICLE CRASHED WITH INTO A LARGE TREE. *SCC *JB

  • 12/02/2003· POWER TRAIN,VISIBILITY,SEATS

    WHEN DRIVING ON ICE OR SNOW THE 4-WHEEL DRIVE KICKS OUT, CAUSING VEHICLE TO JERK AND POTENTIALLY SLID. NO IMPACT HAD BEEN REPORTED. *AK THE VEHICLE WAS IN MOTION WHEN IT FELT AS IF THE TRANSMISSION DROPPED OUT. THE VEHICLE HAD TO BE STOPPED TO GET BACK INTO 4WD. THE LEVER WAS HELD TIGHTLY AND POPPED OUT AGAIN. THE VEHICLE WAS DRIVEN IN 2WD FOR SEVERAL MILES THEN WAS ABLE TO BE PLACED BACK INTO 4WD AND STAYED. ALSO, THE UPHOLSTERY HAD STARTED TO TEAR ON THE DRIVER'S SEAT AND THE GASKETS ON BOTH MIRRORS DETERIORATED. *SCC *JB

  • 11/28/2011· STEERING

    TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING 55 MPH OR HIGHER, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE SEVERAL ATTEMPTS WERE MADE TO REPAIR THE FAILURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.

  • 11/26/2015· SUSPENSION,STRUCTURE

    JEEP FRAME HAS RUSTED IN HALF IN SEVERAL PLACES COSTING$3,000.00 IN REPAIRS LUCKILY IT BROKE AT A LOW SPEED WITHOUT HARM TO ANYONE IF THIS HAPPENS AT HIGHWAY SPEEDS WHO KNOWS HOW MANY PEOPLE COULD HAVE BEEN INJURED.

  • 11/20/2018· STEERING,SUSPENSION,WHEELS

    DEATH WOBBLE EXPERIENCED DAILY SEVERAL TIMES A DAY. I HIT A BUMP OR UNEVEN PATCH OF ROAD AND DEATH WOBBLE BEGINS IT USUALLY STARTS AT 35- 40 MPH. I SOMETIMES HAVE TO SLOW ALL THE WAY TO 20 MPH TO MAKE IT STOP. I HAVE REPLACED U JOINTS, REAR DRIVE SHAFT, BALL JOINTS, TIRES, STEERING STABILIZER, TIE RODS, GOTTEN WHEEL BALANCES MANY TIMES, REPLACED DRAG LINK AND ALL BUSHINGS. NOTHING HAS HELPED SO FAR.

  • 11/20/2003· AIR BAGSCrash

    WHILE DRIVING APPROXIMATELY 35 MPH, SOMEHOW THE VEHICLE HIT THE REAR OF A SCHOOL BUS. THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER'S CHEST HIT THE STEERING WHEEL. THE PASSENGER'S HEAD HIT THE DASHBOARD. NO ONE WAS TRANSPORTED TO THE EMERGENCY ROOM. PLEASE PROVIDE FURTHER DETAILS. *PH

  • 11/11/2003· VISIBILITYCrash

    I PURCHASED A 2002 JEEP WRANGLER FROM SHAKERS JEEP DEALER. SOUTH MAIN STREEET, WATERBURY, CT. AFTER HAVING THE JEEP FOR ONE MONTH THE WINDSHIELD PIITED INBETWEEN THE GLASSS.IT WAS ALSET TO HAVE PLYMOUTH GLASS TO INSTALL. THEN SHAKER JEEP WENT OUT OF BUISNESS! ALL THERE CUSTOMERS WHERE SENT TO BRADSHAW JEEP. TO MAKE A LONG STORY SHORT WHEN THE SUN OR HEAD LIGHTS HIT THE WINSHILD IT IS BLINDING! IN OCTOBER I WENT TO BRADSHAW AND SPOKE TO DAIMLER/CHRYSLER ABOUT THE PROBLEM. FOR 2 MONTH'S I HAVE E-MAILED AND CALL BOTH WITH NO SUCCESS, SINCE THEN AT 4:30 A.M. A ONCOMING CAR HAD IT HIGH BEEMS ON AND I JUST TAP THE CORNER OF MY JEEP ON A BRANCH OF A TREE. IT HAS KNOW COST ME 250.00 FOR A RENTAL AND 650.00 FOR THE JEEP TO BE FIXXED. THE AUTO BODY SHOP TOLD ME IT WAS A CHEAP FACTORY INSTALLED WINDSHIELD!!!!M NOT LOOKING TO GET REINBURST FOR THE WORK BUT I STILL HAVE THE WINDSHIELD PROBLEM.. I HOPE YOU CAN HELP THANK YOU IN ANCE LIAM E. BEHR JR. *AK

  • 11/10/2014· SERVICE BRAKES

    RIGHT FRONT BRAKE LINE RUSTED ALONG FRAME RAIL CAUSING LINE TO SPLIT AT WHICH TIME BOTH RIGHT AND LEFT FRONT AS WELL AS BOTH REAR BRAKE OPERATION FAILED COMPLETELY. *TR

  • 11/10/2014· STRUCTURE

    FRAME IS RUSTING AWAY FROM INSIDE OUT, HOLES ARE STARTING TO APPEAR AROUND FRONT MOST DRIVER SIDE BODY MOUNT. RUST CHUNKS CAN BE SEEN AND REMOVED THRU HOLE WITHIN THE FRAME. 12 YEAR OLD VEHICLE IS TOO SOON TO HAVE A FRAME RUSTING OUT. CHRYSLER SHOULD DO AS TOYOTA HAS DONE WITH THEIR FRAME RUST ISSUE OF THE NORTH EAST USA AS WELL AS FOR ALL JEEP OWNERS THAT ROAD SALT HAS AFFECTED THE INTEGRITY OF THE VEHICLES FRAME AND BODY WAY TOO SOON. *TR

  • 11/09/2007· VISIBILITY

    WINDOW REGULATOR ON THE FRONT DRIVER'S WINDOW, FRONT PASSENGER'S WINDOW AND BACK PASSENGER WINDOW HAS HAD TO BE REPLACED. *TR

  • 11/08/2019· SUSPENSION

    COMPLETE FRAME IS RUSTED OUT AND CANNOT BE DROVE SAFELY.

  • 11/06/2013· STEERING,POWER TRAIN

    TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 13,000.

  • 11/04/2014· STRUCTURE

    THE FRAME IS DEVELOPING SEVERE RUSTING PREMATURELY AS COMPARATIVE TO OTHER VEHICLES OF THIS AGE OF MANUFACUTURE, MILEAGE, DRIVING CONDITIONS AND LOCATION OF OPERATION. *TR

  • 11/01/2006· POWER TRAIN

    BAD THROW-OUT BEARING OR NOISY NV3550 5-SPD TRANSMISSION. *NM

  • 10/31/2003· AIR BAGSCrash

    DAUGHTER INVOLVED IN SINGLE CAR ACCIDENT IN WHICH 2002 JEEP WRANGLER ROLLED OVER 3 TIMES AND LANDED NOSE DOWN IN DITCH. THE AIR BAGS DID NOT DEPLOY. COMPLAINT WAS ISSUED TO CHRYSLER, THEY STATED THAT THE FRONT END HAS TO BE HIT JUST RIGHT BEFORE AIR BAGS ARE DEPLOYED. MY DAUGHTER WAS ALMOST KILLED AND DON'T BELIEVE THAT STATEMENT WAS TRUE. I FEEL IT IS IN FACT FAULTY EQUIPMENT AND AFTER READING THESE REPORTS , I FEEL THAT SOME KIND OF COMPENSATION IS DUE. MY DAUGHTER IS STILL SUFFERING BAD HEAD ACHES AND BACK PAINS. I ASKED FOR $50,000. AND WAS IGNORED. *LA

  • 10/25/2010· SERVICE BRAKES, HYDRAULIC

    TL*THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH APPROACHING A STOP SIGN WHEN HE APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE BRAKE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN UPON THE CURB TO STOP IT AND THEN TOWED TO AN AUTHORIZED DEALER WHERE THE ENTIRE REAR BRAKE SYSTEM WAS REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06E022000 (SERVICE BRAKES, HYDRAULIC) BUT THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 144,000.

  • 10/17/2015· UNKNOWN OR OTHER

    FRAME IS RUSTY, NOT JUST THE OUTSIDE BUT IS RUSTING IN THICK LAYERS OF SCALE FROM THE INSIDE OUT. APPEARS TO BE NO DRAINAGE HOLES IN BOTTOM SIDE OF THE FRAME, WHILE HAVING HOLES IN THE SIDE OF THE FRAME ALLOWING SALT, SAND, AND WHATEVER ROAD CHEMICALS AN ENTRY POINT WHILE BY DESIGN RESTRICTS THE DRAINAGE OF SUCH ELEMENTS. THE VEHICLE IS STILL OPERATIONAL, BUT ONLY A MATTER OF TIME TILL STRUCTURE FAILURE. WON'T BE SEEING THE ROADS THIS WINTER.

  • 10/15/2015· SUSPENSION,STRUCTURE

    MY FRAME AND SUSPENSION HAVE ROTTED OUT FROM THE INSIDE OUT. ITS COSTING ME OVER $6,000 TO REPLACE EVERYTHING.

  • 10/15/2002· VEHICLE SPEED CONTROL

    CONSUMER STATES AFTER MOVING FOOT OFF THE BRAKE PEDAL WHEN STOPPING, THE VEHICLE WOULD ACCELERATE UP TO 20 MPH WITHOUT APPLYING THE ACCELERATOR PEDAL. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR

  • 10/08/2008· ENGINE AND ENGINE COOLINGFire

    WHILE EXITING THE OFFRAMP FROM A HIGHWAY, I DOWNSHIFTED MY JEEP WRANGLER. THE CLUTCH WENT ON ME, AND I PROCEEDED TO PULL OFF THE HIGHWAY. BEFORE I COULD STOP THE VEHICLE, AN EXTREMELY QUICK FIRE ERUPTED FROM UNDER THE ENGINE, AND SPREAD TO THE CAB, COMPLETELY PLACING MYSELF AND GIRLFRIEND IN A LIFE OR DEATH SITUATION. WITHIN MINUTES, THE ENTIRE JEEP WAS ENGULFED IN FLAMES, WITH US BARELY ESCAPING. HAVE HAD NO COOPERATION FROM THE DEALER, OR CHRYSLER. THE VEHICLE WAS IN PERFECT RUNNING CONDITION, WHICH LEADS ME TO BELIEVE THAT THERE WAS A MECHANICAL ERROR. CHRYSLER HAD THE VEHICLE INSPECTED, TOLD ME THAT IT WASN'T THEIR FAULT, BUT HAS YET TO EXPLAIN WHAT ACTUALLY WAS THE CAUSE. *TR

  • 10/06/2003· STEERING

    WHILE DRIVING AT 50/55 MPH THERE WAS A LOUD NOISE, THEN THE LEFT FRONT WHEEL VIBRATED. THIS WAS CAUSED BY THE CENTER STEERING LINK PIN BREAKING.*AK

  • 09/27/2006· SEAT BELTS

    I OWN A 2002 JEEP LIBERTY AND NOTICED THAT THE DRIVERS SEAT BELT BUTTON STICKS..USUALLY IN COLDER MONTHS AND IT'S DIFFICULT TO FASTEN THE BELT (AS IT WILL NOT GO INTO THE SLOT). NOT SURE IF THIS IS COVERED AS I BELIEVE ITS DEFECTIVE. DOESN'T' DO IN SUMMER, JUST WINTER. MY WARRANTY IS EXPIRED, I HAVE APPROX 45K MILES ON THE JEEP. HOW DO I PROCEED? DO I JUST HAVE DEALER FIX & SHOULD IT BE FREE OF CHARGE SINCE THERE ARE OTHER COMPLAINTS FROM FOLKS WHO OWN THE SAME MODEL/YEAR? *NM

  • 09/26/2017· SUSPENSION,STRUCTURE,UNKNOWN OR OTHER

    I KNOW THE JEEP IS A 2002, BUT THIS RUSTING, TO BE THIS BAD, HAD TO HAVE STARTED AWHILE AGO. I WENT TO HAVE TWO NEW TIRES INSTALLED AND WAS TOLD BY THE SHOP THAT THEY COULD NOT JACK OR LIFT THE VEHICLE DUE TO THE RUST. THIS IS PART OF THE FRAME, GOD FORBID IF IT WOULD HAVE FAILED. IT IS SO RUSTED THAT I CAN PUT MY FINGER THROUGH THE FRAME IN SPOTS. I DO NOT USE THE JEEP FOR OFF ROAD ACTIVITIES NOR PARK IT IN THE OCEAN. I ALSO WASH THE ROAD SALT OFF DURING THE WINTER. I HAVE INCLUDED PICTURES OF THE RUSTED PASS SIDE AND THE NOT TOO RUSTED DRIVER SIDE. THIS IS JUST AN AROUND TOWN VEHICLE. THIS IS RIDICULOUS AND JEEP SHOULD BE ASHAMED TO RELEASE A VEHICLE WITH SUCH A DANGEROUS DEFECT. I WONDER IF THIS IS A VEHICLE FROM A FLOOD. FOR THIS AMOUNT OF DETERIORATION, I WOULD NOT DOUBT IT AND I WILL TRY TO FIND OUT. THANKS FOR ANY HELP YOU CAN PROVIDE.

  • 09/24/2014· ELECTRICAL SYSTEM

    S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE SHARING THE COPY OF A RESPONSE FROM GENERAL MOTORS (GM), REGARDING IGNITION SWITCHES. *SMD THE CONSUMER DISCOVERED THE IGNITION KEY VIBRATED OUT OF THE IGNITION SWITCH. THE CONSUMER STATED ONCE HE REMOVED THE EXTRA KEYS FROM THE KEY RING, AND PUSHED THE KEY IN SEVERAL TIMES, WHEN HITTING POTHOLES, THE PROBLEM CEASED.*JB

  • 09/20/2013· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

    I WAS DRIVING ON THE PALISADES PARKWAY GOING ABOUT 60 MPH AND THE ACCELERATOR PEDAL STUCK AND WOULD NOT RETURN TO IDLE. I WAS ABLE TP PULL TO SIDE OF ROAD AND SHUT VEHICLE OFF. WHEN VEHICLE WAS RESTARTED THE IDLE WAS OVER 4000 RPMS. I AM AN ASE CERTIFIED MECHANIC AND ON INSPECTION FOUND THE THROTTLE BODY SEIZED OPEN. THROTTLE BODY WILL NEED TO BE REPLACED. THIS COULD HAVE BEEN VERY SERIOUS IF TRAFFIC WAS HEAVY OR AN INEXPERIENCED PERSON WAS BEHIND THE WHEEL. *TR

  • 09/20/2011· SERVICE BRAKES, HYDRAULIC

    PULLING OUT FROM GAS STATION AFTER FUELING UP, ALMOST KILLED A PEDESTRIAN WALKING ACROSS MY PATHWAY BECAUSE SUDDENLY WITHOUT ANY WARNING LOST ALL BRAKE FUNCTIONALITY DUE TO PREMATURE BRAKE LINE CORROSION INDUCED BRAKE LINE RUPTURE AND LOSS OF THE ENTIRE BRAKE FLUID. THE JEEP WRANGLER HAS A 82,455 MILE IN IT. THE VEHICLE ALSO HAD JUST A YEAR BEFORE INSPECTED (AND PASSED AS OK) ITS BRAKE SYSTEM BY A QUALIFIED DODGE SERVICE STATION. *TR

  • 09/18/2003· ENGINE AND ENGINE COOLING

    CHRYSLER ORIGINALLY OFFERED TO REIMBURSE FERRY FARE REQUIRED TO TAKE CAR IN FOR A SAFETY RECALL. I HAVE SUBMITTED RECEIPTS AND CHRYSLER HAS NOW REFUSED TO MAKE THE REIMBURSEMENT. CHRYSLER'S REFERENCE CODE IS 11552946. *JB

  • 09/15/2012· SERVICE BRAKES

    CORROSION ON THE REAR BRAKE LINES CAUSED CATASTROPHIC FAILURE OF BRAKES. THIS IS A TEN YEAR OLD VEHICLE THAT I BOUGHT FROM THE DEALER. FORTUNATELY, THE FAILURE OCCURRED IN A PARKING LOT. *TR

  • 09/13/2002· SUSPENSION

    A LOOSE BOLT IN THE SUSPENSION SYSTEM CAUSED NOISE WHILE DRIVING ON A DIRT ROAD AND WHEN DRIVING OVER BUMPS ON A PAVED ROAD. *SCC *NLM

  • 09/12/2002· POWER TRAIN

    THE 5 SPEED TRANSMISSION MAKES A RATTLING SOUND WHEN IDLING IN NEUTRAL. NLM

  • 09/08/2009· EXTERIOR LIGHTING

    I OWN A 2002 JEEP SARAHA 4WHEEL DR 2DR APPROX 87,000 MILES ORIGINAL ..MY DASH LIGHTS FREQUENTLY GO OFF AND ON WHILE DRIVING ON THE ROAD..THIS CAUSES HAVOC WHEN DRIVING AT NIGHT AS DASH LIGHTS AND TAIL LIGHTS GO OUT..OFF AND ON NOT ALWAYS CONTINUALLY..TO REMEDY I HAVE TO HOLD THE SWITCH FOR THE TURN SIGNAL SLIGHTLY TO GET BACK ON WHILE DRIVING TO A PLACE I CAN STOP..I HAVE TRIED TO ORDER THE PART FROM A DEALER AND AFTERMARKETS ..HOWEVER PART IS ON BACK ORDER 6,000 AND WAITING LIST IS QUITE EXTENSIVE..IS THERE A RECALL OUT THERE FOR THIS PART?? 6,000 ON BACK ORDER IS RIDICULOUS SHOULDN'T THERE BE? THIS PROBLEM STARTED ABOUT 3 DAYS AGO. *TR

  • 09/04/2003· STRUCTURE

    WATER LEAKS INTO FRONT PASSENGER SIDE COMPARTMENT FROM AIR CONDITIONER DRAIN HOLE IN FIREWALL. WATER SOAKS FRONT CARPET, AND THE DRAIN PLUG IN FLOOR MUST BE REMOVED TO ALLOW WATER TO DRAIN OUT OF VEHICLE. APPEARS FOAM SURROUNDING DRAIN HAS FAILED ALLOWING THE WATER INTO THE VEHICLE.*AK

  • 08/27/2003· POWER TRAIN

    THE AUTOMATIC TRANSMISSION HAS VERY HARSH ENGAGEMENT AND PRODUCES A LOUD CLICKING NOISE. OVER THE PAST SEVERAL WEEKS I HAVE HAD MY 2002 JEEP WRANGLER IN THE SERVICE DEPARTMENT AND THE REPAIRS HAVE NOT BEEN PERFORMED SATISFACTORILY. I AM TOLD CHRYSLER WILL NOT AUTHORIZE THE REPAIRS OR THE REPLACEMENT OF THE DEFECTIVE PARTS. THE VEHICLE IS STILL UNDER FULL FACTORY WARRANTY, THE TRANSMISSION SHOULD BE REPLACED IF IT CAN NOT BE REPAIRED.*AK

  • 08/26/2019· STRUCTURE

    THE DESIGN OF THE VEHICLE FRAME WAS FAULTY FROM THE ORIGINAL PURCHASE WHERE WATER AND DIRT CAN ENTER THE FRAME BUT NO WAY TO EXIT THEREFORE BECOMING TRAPPED TO ALLOW RUST TO FORM FROM THE INSIDE OF FRAME. THIS NOT ONLY PROMOTES BUT ALLOWS THE LIFE OF THE FRAME TO BECOME DANGEROUSLY WEAK AND IF IN A ACCIDENT NOT TO WITH STAND A IMPACT AND CREATE A SITUATION WHERE LIFE OR HARM TO PERSONS INCREASE.

  • 08/25/2003· AIR BAGS,SEAT BELTSCrash

    I WAS IN AN ACCIDENT IN OCTOBER 2002 WITH MY 2002 JEEP WRANGLER X. I HIT THE PERSON IN FRONT OF ME GOING ABOUT 40MPH, AND WAS THEN HIT FROM BEHIND. NEITHER AIRBAG DEPLOYED, NOR DID THE SEAT BELT TIGHTEN. I HIT MY HEAD ON THE STEARING WHEEL. I TRIED TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER CORPORATION AND WAS TOLD SINCE MY VEHICLE WAS ALREADY BEING WORKED ON THERE WAS NOTHING THEY COULD DO ABOUT. I WAS IN ANOTHER ACCIDENT AUGUST 8, 2003. SOMEONE PULLED OUT IN FRONT OF ME ON THE HIGHWAY AND I HIT HIM GOING ABOUT 55 MPH. THE AIRBAGS AGAIN DID NOT DEPLOY. I AM TRYING TO GET AN ANSWER OUT OF DAIMLER-CHRYSLER AGAIN AND THEY KEEP GIVING ME THE RUN AROUND ABOUT IT.*AK

  • 08/24/2004· STRUCTURE

    FRONT/REAR FENDERS AND FRONT AND REAR BUMPERS ARE FADING BADLY. DEALER REFUSES TO REPAIR UNDER WARRANTY.*AK

  • 08/23/2017· STRUCTURE

    THE MAIN RIGHT SIDE FRAME SUPPORT FOR THE CENTERLINE SKID PLATE/TRANSMISSION RUSTED FROM THE INSIDE OUT. THIS RESULTED IN ALMOST DROPPING THE SKID PLATE AND TRANSMISSION WHILE THE VEHICLE WAS IN MOTION. I WOULD DEARLY LOVE TO KNOW WHY JEEP SOLD VEHICLES THAT BEGIN RUSTING WHERE IT CAN'T BE FOUND UNTIL CATASTROPHIC DAMAGE OCCURS.

  • 08/22/2014· STRUCTURE

    FRAME RUST MAINLY INTERNAL WITH FRAME FAILURE ALONG TRANSMISSION MOUNT ON BOTH DRIVERS AND PASSENGERS SIDE. *TR

  • 08/15/2003· SERVICE BRAKES, HYDRAULIC

    PROBLEMS WITH 2002 JEEP WRANGLER BRAKING SYSTEM.* MR THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TWICE ABOUT PROBLEMS CONCERNING THE BRAKES, BOTH TIMES THEY HAVE FAILED TO FIX THEM. PLEASE RESPOND PROMPTLY IN FINDING A RESOLUTION TO BRAKE PROBLEM. *CB *JB

  • 08/15/2003· SERVICE BRAKES, AIR,AIR BAGS,SEAT BELTS,TIRESCrash

    2002 JEEP WRANGLER COLLIDED WITH REAR OF PASSENGER VAN AT APPROXIMATELY 25 -35 MPH. WHEELS BRAKED AND RELEASED ON WET PAVEMENT. AIR BAG DID NOT DEPLOY, DRIVER SEAT BELT DID NOT HOLD. DRIVER'S FACE HIT WINDSHIELD, RESULTING IN BROKEN NOSE. FRONT ENGINE COMPARTMENT WAS CRUSHED.*AK

  • 08/08/2019· SUSPENSION,UNKNOWN OR OTHERCrash

    MY 2002 JEEP WRANGLER TJ X, FRAME RAILS ROTTED FROM THE INSIDE OUT ON BOTH THE SIDES AND REAR CURVE UP OF THE FRAME. IT WAS DIFFICULT TO REALIZE THAT IT WAS ROTTING BECAUSE IT ROTTED FROM THE INSIDE OUT. WHILE ON THE OUTSIDE OF THE FRAME LOOKS PERFECTLY FINE AND PAINT WAS STILL WELL COATED, IT WAS ROTTING FROM THE INSIDE. THE PROBLEM DID NOT DISCLOSE ITSELF UNTIL THE BRACKET GOT THE SPRING ARE THE AXLE ATTACHES TO THE FRAME BROKE OFF WHEN THE ROT FROM THE INSIDE MADE IT ALL THE WAY THROUGH. WHEN IT BROKE OFF, IT CAUSED MY VEHICLE TO CRASH. THERE WAS NO FORETELLING THAT THIS WAS GOING TO HAPPEN BECAUSE THE ROT FROM THE INSIDE WAS INVISIBLE AND NOT ABLE TO BE DETECTED. MYSELF I BELIEVE THIS IS A BIG ENOUGH FLAW THAT SHOULD BECOME THE RESPONSIBILITY OF THE MANUFACTURER TO REPAIR OR REPLACE. MY JEEP WAS TREATED LIKE MY BABY. I TOOK EXTREMELY WELL GOOD CARE OF THE ENTIRE VEHICLE INSIDE AND OUT. INSPECTING THE FRAME AND BODY EVERY YEAR IN THE SPRING TO MAKE SURE IT ALL PAINT WAS TOUCHED UP AND FRAME PARTS WERE KEPT COATED WITH PAINT. NOWADAYS PRETTY MUCH UNHEARD OF FOR ONLY A 12 YEAR OLD VEHICLE. WHEN PURCHASED BRAND NEW IN 2002 AT A COST OF $21,000, A SIGNIFICANT AMOUNT OF MONEY, BUT ONLY TO LAST FOR 12 YEARS IS A HIGH PRICE TO PAY. I BELIEVE IT'S IN THE BEST INTEREST THAT A RECALL RULING BE MADE FOR ALL 2002 AND OTHER YEARS THAT HAS THE INTERNAL ROTTING OF THE FRAME RAIL. EITHER NEW PATCH FRAME RAILS BE INSTALLED, OR A NOMINAL AMOUNT A MONEY BE COMPENSATED FOR THE COST OF A ENTIRE NEW FRAME, FOR THOSE WISHING TO REPLACE THE FRAME ENTIRELY. I BELIEVE THAT IF THE NHTSA FAILS TO MAKE A RECALL FOR THIS PROBLEM, COULD INCUR FUTURE ACCIDENTS THAT COULD RESULT IN INJURY OR EVEN DEATH BECAUSE OF THE INABILITY TO DETECT THE ROTTING OF THE RAIL FROM THE INSIDE.

  • 08/08/2002· ELECTRICAL SYSTEM

    VEHICLE HAS INTERMITTENT STALLING AND STARTING PROBLEMS. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

  • 08/06/2019· STRUCTURE

    TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO WATERMARK CHRYSLER DODGE JEEP RAM (LOCATED AT 1055 CROSSING PL, MADISONVILLE, KY 42431, (270) 875-4432), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.