2002 Jeep Liberty

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· FUEL SYSTEM, GASOLINE,STRUCTURE

  2002 JEEP LIBERTY. RECEIVED THREE RECALL NOTICES FOR VEHICLE NEEDING A TRAILER HITCH FOR SAFETY. HOWEVER, THE CONSUMER WAS UNSUCCESSFUL AT GETTING THE VEHICLE FIXED, DUE TO LACK OF PARTS. *TA

• 12/30/2012· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

  SPEEDOMETER, CRUISE CONTROL, BRAKE WARNING LAMP AND ABS LIGHT ON, MILEAGE COUNTER NOT WORKING, CHECK ENGINE LIGHT ON AS WELL, CAR DIES OR STALL WHEN SLOWING DOWN EVEN ON HWY OR WHEN TURNING. WE HAVE REPLACED ALMOST EVERYTHING WE CAN THINK OF. LOOK ONLINE AND HUNDRED IF NOT THOUSANDS OF OWNERS HAVE EXACT SAME PROBLEMS AND NO SOLUTION TO PROBLEM. HOW ARE YOU SUPPOSED TO HAVE VEHICLE INSPECTED IF THE EMERGENCY BRAKE LIGHTS WONT GO OFF? WE HAVE REPLACED FRONT AND BACK BRAKES, MASTER CYLINDER, WHEEL CYLINDERS, SPEED SENSORS FRONT DRIVER AND PASSENGER AND REAR ONE. FUEL PUMP FUEL FILTER HAVE NOW BEEN REPLACED. WE HAVE REPLACED MORE BUT I KNOW WE HAVE SPENT WELL OVER 2 GRAND AND NOTHING PLEASE HELP WE ARE NOT THE ONLY ONES HAVING THIS ISSUE. *TR

• 12/30/2003· SUSPENSION

  THE DEALERSHIP WILL NOT HAVE THE PARTS OR TOOLS AVAILABLE TO PERFORM THE RECALL ON THE LOWER CONTROL ARM (03V460000) UNTIL APRIL. *NM

• 12/30/2003· POWER TRAIN

  WHILE DRIVING THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. *NM

• 12/29/2016· AIR BAGS

  2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIR DUE TO AGE/YEAR OF VEHICLE. *SMD

• 12/29/2015· AIR BAGS

  AIRBAG LIGHT WILL NOT GO OUT TOOK IT TO LOCAL DEALER BUT THEY DO NOT HAVE THE PART GO FIX IT.

• 12/29/2013· ENGINE

  THIS IS MY WIFE'S 2002 JEEP LIBERTY. WE MAINTAIN IT REGULARLY, OIL CHANGE EVERY 3000 . DIDN'T HAVE ANY PROBLEMS WHATSOEVER UNTIL BAM ! SHE LOVED HER JEEP DEARLY. WOULDN'T HAD TAKEN ANYTHING FOR IT. GOING TO CHURCH, 6 MILES FROM THE HOUSE. WHEN SHE GOT THERE SHE STATED " MY JEEP IS MAKING A FUNNY NOISE". AFTER CHURCH SERVICE SHE CRANKED IT FOR ME. I TOLD HER TO SHUT IT DOWN. CHECKED OIL, " WHERE DID IT GO " . HAD TO PUT IN 3 QUARTS JUST TO GET IT HOME. SOUNDS LIKE A THRASHING MACHINE. BAD KNOCK. I COULD EXCEPT IT IF THE JEEP HAD BEEN ROUGHED OR FAST DRIVEN BUT THE JEEP IS ONLY DRIVEN TO HER WORK AND CHURCH WHERE THE SPEED LIMIT IS 55 MPH TOPS. I'M RETIRED AND SHE'S READY TO AND WE CAN'T AFFORD TO PUT A LOT OF MONEY INTO A NEW ENGINE. HEARD JEEP HAD A LOT OF PROBLEMS WITH THIS ENGINE. ESPECIALLY THE 2002-2003 MODEL. DOES ANYONE KNOW IF ANYTHING CAN BE DONE ABOUT THIS. *TR

• 12/29/2011· ELECTRICAL SYSTEM,VISIBILITY

  PASSENGER SIDE REAR WINDOW REGULATOR FAILED, CAUSING WINDOW TO SLIDE DOWN INTO DOOR. *KB

• 12/29/2006· SUSPENSION

  TL* - THE CONTACT RECEIVED RECALL 06V288000 ON 2002 JEEP LIBERTY WITH AN ODOMETER READING OF 95000 MILES. THE CONTACT STATED THAT SHE WAS DRIVING UNDER DRY WEATHER CONDITIONS AT 30 MPH WHEN NOTICED THAT THE VEHICLE BECAME HARD TO STEER AND BEGAN TO SHAKE. SHE THEN PULLED OVER AND TURNED THE VEHICLE'S POWER OFF. WHEN SHE SUBSEQUENTLY TRIED TO RESTART THE VEHICLE THE ENGINE SEIZED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER, AND THEY TOLD HER THAT SHE NEEDED A NEW ENGINE. THE CONTACT EXPLAINED THAT SHE NEEDED THE RECALL WORK DONE, BUT THEY WOULD NOT DO RECALL REPAIRS BECAUSE OF THE ENGINE FAILURE. THE CONTACT BELIEVED THAT THE BALL JOINT FAILURE CAUSED THE ENGINE FAILURE. *AK

• 12/28/2006· SUSPENSION

  TL* - THE CONTACT RECEIVED RECALL 06V288000 . CONCERNING LOWER BALL JOINT. THE CONTACT CALLED A DEALERSHIP IN HIS AREA AND THEY STATED THAT IT COULD TAKE 30-40 WEEKS FOR THEM TO SET UP SERVICE. THE NAME OF THE DEALERSHIP WAS DEERWOOD CHRYSLER JEEP IN KINGWOOD, TX. *AK UPDATED 1/19/2007 - THE CONSUMER WAS TOLD THAT THE DEALER IS ONLY RECEIVING 3 BALL JOINTS PER WEEK FROM THE MANUFACTURER. THE CURRENT WAITING LIST IS 130 PEOPLE. *NM

• 12/28/2006· SUSPENSION

  MY JEEP LIBERTY 2002 WAS RECALLED FOR "REPLACEMENT OF POSSIBLE BALL JOINT CORROSION". I CALLED THE DEALERSHIP DON WHITE'S TIMONIUM JEEP DEALER, AND WAS ADVISED THAT THE DEALERSHIP RECEIVES ONLY 3 SETS FROM JEEP PER WEEK AND I WOULD THEREFORE BE WAITING FOR APPROXIMATELY 6 MONTHS FOR THE REPLACEMENT. I FELT THIS WAS NOT TIMELY. I CALLED THE DAIMLER CHRYSLER QUESTION LINE AND WAS TOLD THE SAME INFO. I DO NOT THINK ANY RECALL FOR SAFETY ISSUES SHOULD WAIT FOR MONTHS TO REPAIR. SURELY BALL JOINTS CAN BE ACQUIRED FORM ANOTHER SOURCE? *NM

• 12/27/2017· SUSPENSION,UNKNOWN OR OTHER

  HEAT IS NOT WORKING IT THROWS OUT COOL/COLD AIR. I HAVE NOTICED THAT THERE HAVE BEEN MANY LIBERTY OWNERS WITH THE SAME COMPLAINT. IT IS A PAIN SINCE I HAVE TWO YOUNG CHILDREN AND THE CAR IS SO COLD YOU CAN SEE EVERYONE'S BREATH. I'VE HAD THE RADIATOR FLUSHED AND HAD A FEW THINGS CHECKED AND STILL NO HEAT. OVER THE SUMMER I HAD THE A/C FIXED BECAUSE IT STARTED THROWING OUT HOT AIR. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR AND I'M SURPRISED IT HAS NOT BEEN RECALLED. THE CAR IS DRIVEN ON A DAILY BASIS IN NEW JERSEY. CAR IS MOSTLY DRIVEN ON CITY STREETS AND OCASIONAL HIGHWAY. MY JEEP WAS TAKEN TO THE DEALER FOR RECALLS, BUT LOOKING FOR RECALLS TO SEE IF THERE WAS ANYTHING FOR THE HEAT I NOTICED THERE WAS A RECALL FOR THE CONTROL ATMS/BUSHINGS. I WAS NEVER TOLD ABOUT THIS RECALL AND NOTHING WAS DONE AT THE DEALER. LAST MONTH DRIVING ONE OF MY BUSHINGS BROKE WHILE I WAS DRIVING AND I LOST A WHEEL.

• 12/27/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 02/15/2017*CT

• 12/27/2012· AIR BAGS

  TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/12/13*LJ UPDATED 03/13/13

• 12/27/2011· STEERING,SUSPENSION,WHEELS

  LEFT FRONT TIRE FELL TO THE SIDE. BALL JOINT WAS BROKEN. STEERING WAS IMPOSSIBLE. VEHICLE CONTAINED MALE AND FEMALE PARENTS AND TWO YOUNG CHILDREN. THEY WERE ON A BUSY FREEWAY IN NORTHERN CA. WHEN AUTO REPAIR PEOPLE LOOKED AT IT THEY FOUND NO GREASE IN THE JOINT AND THE BALL HAD RUST ALL OVER THE TOP. THIS IS A SEALED JOINT THAT COULD NOT BE GREASED. IT LOOKED AS THOUGH IS WAS NOT PROPERLY GREASED DURING ORIGINAL INSTALLATION. *TR

• 12/27/2006· SUSPENSION,AIR BAGSCrash

  TL*- THE CONTACT CALLED REGARDING RECALL LETTER 06V288000 THAT HE RECEIVED ON 09/27/06. THE CONTACT STATED THAT LAST YEAR ON 11/26/05 HE HAD A CRASH WHILE DRIVING THE VEHICLE IN THE EVENING. IT WAS ON A CLEAR NIGHT AND THE ROAD CONDITIONS WERE GOOD. HE STATED THAT HE LOST CONTROL OF VEHICLE, THE STEERING BECAME VERY STIFF, AND THE VEHICLE STARTED SHAKING AND VIBRATING WHILE DRIVING AT 45 MPH. THE CONTACT STATED THAT HE COULDN'T GET CONTROL OF THE VEHICLE AND HIT A TRAFFIC LIGHT. THE AIR BAG DIDN'T DEPLOY, BUT THE SEAT BELT DID RESTRAIN HIM. THE CONTACT SAID THAT IN BOTH THE POLICE REPORT AND THE INSURANCE REPORT STATED THAT THE BALL JOINTS FAILED. THE CONTACT WAS ADMITTED FOR INTERNAL BLEEDING. THE VEHICLE SUSTAINED A GREAT DEAL OF DAMAGE, AND THE CONTACT WAS OBLIGED TO PAY THE STATE OF MARYLAND FOR THE REPLACEMENT OF THE TRAFFIC LIGHT $1,075.26. THE CONTACT WAS INTERESTED IN SOME TYPE OF REIMBURSEMENT. THE CONTACT STATED THAT HE WROTE TO CHRYSLER LAST YEAR INFORMING THEM OF THE VEHICLE'S MALFUCTION, BUT STILL HAD NO RESPONSE FROM THEM.*AK

• 12/27/2006· SUSPENSION

  TL* - THE CONTACT RECEIVED A RECALL NOTICE 06V288000 FOR A 2002 JEEP LIBERTY. THE VEHICLE HAS 61,000 MILES ON IT. SHE CALLED THE DEALER AND HER NAME WAS PUT ON A WAITING LIST FOR THE RECALL REPAIRS. SHE IS NUMBER 31 ON THE LIST. THE CONTACT IS NOT CURRENTLY EXPERIENCING ANY PROBLEMS WITH THE VEHICLE.

• 12/26/2006· SUSPENSION

  TL* - THE CONTACT STATED THAT SHE DIDN'T GET FULLY REIMBURSED FOR THE REPAIR DONE ON 02 JEEP LIBERTY REGARDING RECALL 03V460000 FOR LOWER BALL JOINT. SHE STATED THAT THEY ONLY COVERED THE PARTS AND NOT THE LABOR. SHE RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE REASON WHY THEY DIDN'T COVER THE LABOR WAS BECAUSE THE RECEIPT FOR THE LABOR DIDN'T HAVE A HEADING. *AK

• 12/26/2006· SUSPENSION

  TL* - THE CONTACT STATED THAT THE LEFT FRONT TIRE CAME OFF. THE DRIVER WAS PULLING OUT OF A PARKING SPACE AT APPROXIMATELY 1-2 MPH. THE MILEAGE ON THE VEHICLE AT THE TIME OF FAILURE WAS 54000. THERE WERE NO WARNING SIGNS. THE DRIVER STATED THAT THE VEHICLE FELT FUNNY. THE VEHICLE WAS INVOLVED IN A RECALL FOR THE SAME FAILURE IN 2003. THE LOWER BALL JOINT WAS REPLACED JANUARY 24, 2004. THE CONTACT RECEIVED A ANOTHER RECALL NOTICE 06V288000 RECENTLY. HE CALLED THE DEALER, AND WAS TOLD THERE WERE A LIMITED AMOUNT OF PARTS AVAILABLE. THE CONTACT WAS TOLD TO CALL BACK IN THREE MONTHS. THE VEHICLE HAD TO BE TOWED AWAY. THERE WERE NO INJURIES. *AK

• 12/26/2006· SUSPENSION,EQUIPMENT

  1/24/04 - BROUGHT JEEP LIBERTY IN FOR RECALL ON LOWER BALL JOINT - "BALL JOINTS REPLACED" PER JEEP DEALERSHIP. 3/25/2006 - WHILE PULLING OUT OF PARKING SPOT, THE LEFT FRONT TIRE BROKE OFF OF THE AXLE DUE TO CORROSION OF THE UPPER BALL JOINT. BREAKING TOP OF TIRE FROM AXLE. 9/27/2006 - RECEIVED A NEW RECALL NOTICE FOR THE LOWER BALL JOINT FROM THE DEALERSHIP. DEALERSHIP CLAIMED THAT LOWER BALL JOINT WAS ON BACK ORDER AND UNAVAILABLE. DEALER TOLD ME TO CALL BACK IN 90 DAYS. CALLED OTHER DEALERSHIP AND SCHEDULED RECALL REPAIR. 10/14/2006 - TOOK DAY OFF OF WORK, BROUGHT CAR IN TO SECOND DEALERSHIP FOR RECALL. I WAS TOLD THAT THEY DID NOT HAVE THE BALL BEARINGS AND WAS TOLD THAT THEY COULD PUT ME ON A WAITING LIST FOR THE BALL BEARINGS. 12/25/2006 - WIFE PULLED OUT OF PARKING SPACE. LEFT FRONT TIRE POPPED OUT, APPEARS THAT RECALLED LOWER BALL BEARING BROKE. SEPARATING BOTTOM OF TIRE FROM AXLE. CAR IS CURRENTLY AT STADIUM AUTOMALL DEALERSHIP, RUTHERFORD NJ , WHERE CAR WAS ORIGINALLY PURCHASED, WAITING TO BE REPAIRED. HAVE HAD PROBLEMS AT THIS DEALERSHIP IN THE PAST. HAVE HAD "OIL CHANGES, TUNE UPS, ETC" TO LATER FIND THAT THE DEALERSHIP NEVER REPLACED THE LUBE EXPRESS OIL FILTER THAT WAS DATED AND INSTALLED PREVIOUSLY. *JB

• 12/23/2003· SUSPENSION

  RIGHT FRONT SUSPENSION CONTROL ARM LOWER BALL JOINT SEPARATED FROM THE STEERING KNUCKLE WITHOUT WARNING WHILE TURNING AROUND IN A DRIVEWAY, CAUSING DAMAGE TO THE CV JOINT, FRONT AXLE, TIRE, WINDSHIELD WIPER RESERVOIR AND FRONT RIGHT FOG LIGHT.

• 12/22/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/22/2015· ENGINE

  TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

• 12/22/2014· STEERING,SUSPENSION

  MY 2002 JEEP LIBERTY EXPERIENCED A FRONT CONTROL ARM FAILURE. NOW IM TOLD THAT IT IS NOT COVERED ON A RECALL THAT COVERED THIS PROBLEM ON A RECALL COVERING OTHER 2002 MODELS. I CAN NOT FIND ANYONE TO GIVE ME AN ANSWER WHY? IF THIS WOULD OF HAPPENED WHILE DRIVING ON THE HIGHWAY THIS COULDOF CAUSED LOSS OF STEERING AND COULD OF CAUSED A CRASH. MY MAIN QUESTION IS, IF 43489 VEHICLES WERE RECALLED FOR THE SAME PROBLEM, WHY ISN'T MY VEHICLE COVERED. *TR

• 12/22/2014· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/22/2009· SUSPENSION

  TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. SHE STATED THAT WHILE DRIVING IN REVERSE, THE LOWER FRONT CONTROL ARM BALL JOINT BROKE AND THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A JEEP DEALER. THE DEALER STATED THAT THERE WAS A RECALL 09V119000 FOR THE SUSPENSION, FRONT CONTROL ARM; HOWEVER, HER VIN WAS NOT INCLUDED. THE FAILURE WAS IDENTICAL TO THE RECALL. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE FOR $2,148.87. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 85000.

• 12/22/2004· POWER TRAIN

  WHILE DRIVING, THE VEHICLE FELT AS IF IT WAS IN NEUTRAL. UPON GETTING UP TO 25 MILES PER HOUR, THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE IN SECOND GEAR SHE WAS ABLE TO GO A LITTLE FASTER. THE VEHICLE HAS 32000 MILES ON IT. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER HOWEVER, THEY ARE NOT WILLING TO HELP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB....*AK

• 12/22/2003· SUSPENSION

  WHILE BACKING OUT OF THE DRIVEWAY, THE CONSUMER HEARD A LOUD BOOMING SOUND AND THE VEHICLE LURCHED TO THE LEFT. THE CONSUMER WALKED TO THE FRONT OF THE VEHICLE AND DISCOVERED THE UPPER BALL JOINT LAYING ON THE GROUND. THE WEIGHT OF THE LEFT SIDE OF THE VEHICLE WAS RESTING ON THE AFFECTED WHEEL. *AK THE CONSUMER ALSO STATED THAT THERE HAD BEEN A RECALL ISSUED FOR SIMILAR PROBLEM WITH HER JEEP AND HAS FILED COMPLAINTS TO CHRYSLER. *CB *JB

• 12/21/2016· ENGINE

  THE ENGINE OF THIS VEHICLE DIED WITHOUT WARNING. IT'S COMPUTER NEVER PICKED IT UP, OR GAVE ME A WARNING THAT ANYTHING WAS GOING BAD. IT WAS NOT MAKING ANY BAD SOUNDS OR LOOSE SOUNDS OF ANYTHING. THE VEHICLE SIMPLY DIED IN ME WHEN I ACCELERATED GOING UP A HILL, IMAGINE THE HORROR THAT WAS HAVING VEHICLE ALSO ACCELERATING BEHIND ME. I'VE BEEN HEARING THE SAME COMPLAINTS FROM THOUSANDS OF JEEP LIBERTY USERS AND THIS IS DANGEROUS. I DON'T UNDERSTAND WHY THEY'RE REFUSING TO ADDRESS THIS ISSUE, THIS IS SOMETHING THAT'S LIFE-THREATENING AND COULD LEAD TO A FATAL CRASH. PLEASE, FOR HUNDREDS MORE OF THE SIMILAR COMPLAINT, PLEASE VISIT: HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2002/ENGINE/ENGINE_FAILURE-2.SHTML. *TR

• 12/21/2006· SUSPENSION

  TL* - THE CONTACT RECEIVED A RECALL LETTER FOR HER 2002 JEEP LIBERTY BACK IN AUGUST 2006. THE CONTACT IS HAS BEEN DRIVING HER VEHICLE FOR 4 MONTHS NOW WITH THE SAME SAFETY ISSUE NOT BEING REPAIRED. THE CONTACT HAS CONSTANTLY CALLED HER DEALERSHIP AND THEY STILL HAVE NOT BEEN ABLE TO GET THE REPAIRS DONE BECAUSE THE PARTS ARE NOT AVAILABLE. THE CONTACT HAS CALLED OTHER DEALERSHIPS IN HER AREA AND SHE HAS RECEIVED THE SAME RESPONSE FROM THEM.

• 12/21/2005· SUSPENSION

  I OWN A JEEP LIBERTY 2002 AND IT HAS 54600 MILES, LAST WEEK I HEARD A NOISE IN THE STEERING, I TOOK TO THE DEALER SERVICE CENTER HERE IN VENEZUELA CLOSEST TO MY HOME AND EXPLAINED THE PROBLEM THE CHECK THE CAR AND CALL ME BACK THAT THE ONLY THING NEEDED WAS AN OIL CHANGE, SATISFIED I TOOK MY CAR AND PLANNED A WEEKEND FAMILY TRIP OUT OF TOWN AND DROVE ANOTHER 200 MILES AT HIGH WAY SPEEDS WHEN RETURNING HOME AT VERY LOW SPEED PASSES A SPEED REDUCER BUMP ON THE STREET BY MY HOME AND THE LEFT FRONT WHEEL FELT OFF, THE LOWER BALL JOINT BROKE!, I WAS ON SHOCK IF THIS WOULD HAPPENED FEW MILES BEFORE ALL OF MY FAMILY INCLUDING ME COULD BE KILLED IN A CAR ACCIDENT, AND THE WORSE PART IS THAT I TOOK TO THE DEALER JUST BEFORE TO PREVENT THIS KIND OF ISSUES AND THEY JUST DIDN'T CARE ABOUT I FOUND OUT TODAY AT SOME OF THE JEEP CHAT ROOMS THAT IT IS A PROVEN PROBLEM AND THAT THERE IS A RECALL ON THIS ISSUE FOR THIS MODELS, WE WERE VERY CLOSE OF BEEN HARMED OR MAY BEEN KILLED, MY REPORT IS TO MAKE SURE YOU CORRECT THIS ON YOUR COUNTRY AT LEAST AND YOU MAY SAFE SOME OTHER FAMILY LIVES I KNOW THAT THE REGULATIONS ON VENEZUELA FALL WAY BEHIND IN ORDER TO INTRODUCE A LEGAL COMPLAINT AGAINST DAIMLER CHRYSLER HERE AND I WONT GET ANY PROGRESS OVER HERE BUT AT LEAST I PUT A LITTLE SAND GRAIN TO AVOID ANY INCIDENTS WERE I KNOW THAT CAN BE AVOIDED. *JB

• 12/21/2005· SUSPENSION

  I HAVE HAD TO REPLACE THE FRONT BALL JOINTS 2X WITH IN 40,000 MILES, EVEN AFTER A RECALL WHICH REPLACED THEM IN THEIR ENTIRETY. *JB

• 12/21/2004· SUSPENSION

  WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH LOWER DRIVER'S SIDE BALL JOINT BROKE, AND THE VEHICLE WENT DOWN. VEHICLE WAS TOWED, AND SERVICED ON THE RECALLED BALL JOINT AT 5,800 MILES. *AK

• 12/21/2004· SERVICE BRAKES, HYDRAULIC

  BRAKE ROTORS WARPED AT 22000 MILES, EVERE SHIMMY WHEN BRAKING ABOVE 60 MPH. HAD ROTORS RESURFACED, ROTORS ARE WARPED AGAIN AT 45000 MILES.*AK

• 12/21/2003· SUSPENSION

  RE: NHTSA CAMPAIGN ID #03V460000 (DAIMLER CHRYSLER # C36 I PURCHASED MY JEEP LIBERTY SPORT VIN # [XXX] ON 4/24/2002 AND BUY VIRTUE OF THE PURCHASED DATE IT WAS BUILT BEFORE 10/4/2002.THE RECALL STATES LOSS OF CONTROL OF THE VEHICLE CAN OCCUR WITH MINIMAL WARNING.I FREQUENTLY TRAVEL HIGHWAYS AT HIGHWAY SPEEDS,ACCORDING TO THIS RECALL MYSELF,MY FAMILY AND ANYONE ELSE RIDING IN MY VEHICLE IS AT RISK.....WITH THAT SAID ....I HAVE CONTACTED DAIMLERCHRYSLER ON TWO (2) OCCASIONS, 11/12/2003 REF.#11814774 AND 12/8/2003 REF.# 11880586 ABOUT THIS RECALL. THEIR RESPONSE ON BOTH CALL WERE ; THE RECALL HAS NOT BEEN "PUBLISHED". YOUR SIGHT DATES THE RECALL AS 11/04/2003, THAT'S BEFORE EITHER OF MY CALLS TO THEM. I FEEL DAIMLERCHRYSLER IS NOT RESPONDING TO THEIR OBLIGATION TO ME IN A TIMELY MANOR. YOUR HELP WILL BE APPRECIATED.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/20/2020· SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL

  THE CAR CHUGG IN AND OUT GOIN DOWN THE ROAD IF FEELS LIKE THE TRANSMISSION IS GOIN TO FALL OUT OF IT THE IT DIES THE STEERING SO SO BAD IT FEELS LIKE A TIRE IS GOIN TO FALL OF AT ANY MOMENT THE VALVE COHERE GASKET NEEDS REPLACED THE BRAKES ARE NON EXISTING I ALMOST CRASHED INTO SOME E HEAD ON AFTER IT DIED ON ME WHILE I WAS GOIN 50 MPH DOWN THE [XXX] I HAVE ONLY HAD THE CAR FOR 2 WEEK HOBART AUTO SALES HAVE IT TO ME IN REPLACE OF A VEHICLE THEY HAD SOLD ME THAT DIDN'T HAVE A TITLE TO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/20/2013· AIR BAGSFire

  WAS DRIVING AT A SPEED OF 25MP AND SMOKE JUST STARTED COMING OUT OF THE ENGINE. I CALLED THE LOCAL FIRE SERVICE, THEY CHECK IT AND TOLD ME THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS. SINCE THAN, THE CAR AIRBAG LIGHT KEEPS COMING ON AND OFF. THIS IS SCARING ME A LOT AND EVERY TIME I TAKE IT TO THE GARAGE, THE PEOPLE DO NOT GIVE ME GOOD ANSWER. *TR

• 12/20/2006· SUSPENSION

  TL* - THE CONTACT STATED THAT SHE RECEIVED HER RECALL LETTER ON HER JEEP LIBERTY 2002 IN OCTOBER 2006. THE MATTER HASN'T BEEN RECTIFIED AS OF 12/12/06. THE DEALERSHIP SAID THAT THEY ARE IN BACK ORDER FOR THE PARTS. THE CONTACT IS REALLY CONCERNED ABOUT CONTINUING TO DRIVE THIS VEHICLE.

• 12/20/2006· SUSPENSION

  TL*- THE CONTACT HAS A JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CONTACTED THE DEALERSHIP IN HER AREA AND THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.

• 12/20/2005· AIR BAGSCrash

  DT: THE CONTACT STATED BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE DRIVER FELL ASLEEP WHILE DRIVING AT 50 MPH, CAUSING THE VEHICLE TO COLLIDE WITH A TELEPHONE POLE AND THEN ROLLING OVER. THE VEHICLE WAS TOTALED. ALTHOUGH, THE DRIVER WAS WEARING HIS SEAT BELT HE SUSTAINED INJURIES TO HIS RIGHT ARM. NO AIRBAG WARNING LIGHTS ILLUMINATED PRIOR TO THE ACCIDENT. A POLICE REPORT AND PICTURES TAKEN OF THE VEHICLE. WERE TAKEN. THE DEALERSHIP SAID ACCORDING TO THE COMPUTER THE AIRBAGS SHOULD NOT HAVE DEPLOYED. AFTER SEARCHING ON-LINE THE CONTACT FOUND A RECALL 01V373000 CONCERNING THE FRONTAL AIRBAGS. THE MANUFACTURER SAID THE RECALL WORK HAD ALREADY BEEN PERFORMED. *AK

• 12/19/2008· SUSPENSION

  JEEP LIBERTY 2002- HAD THE BALL JOINTS REPLACED AS PART OF THE RECALL, 2 YEARS LATER REPLACEMENT IS NOW DEFECTIVE. JEEP REPLACED AGAIN. *TR

• 12/19/2006· SUSPENSIONCrash

  TL *- THE CONTACT RECEIVED A RECALL LETTER (F23) FOR LOWER BALL JOINTS. THE JEEP LIBERTY, IN QUESTION, CRASHED AND THE CONTACT BELIEVED THE RECALLED PART WAS THE REASON. WHILE DRIVING APPROXIMATELY 50-55 MPH THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE ROAD CONDITIONS WERE DRY BUT COLD. THE DRIVER WAS INJURED DUE TO AIRBAG DEPLOYMENT. THE CONTACT WOULD LIKE IT NOTED THE PREVIOUS OWNER KEPT VEHICLE IN GARAGE. HE BELIEVES THAT THE PART BECAME FROZEN, AS THIS IS ONE OF THE POSSIBILITIES DESCRIBED IN RECALL LETTER. UPDATED 03/19/07. *JB

• 12/19/2006· SUSPENSION

  DAIMLER CHRYSLER BEING RIDICULOUSLY (AND UNSAFELY) SLOW ABOUT REPLACING BALL JOINTS ON APPROX. 800,000 JEEP LIBERTIES. AND NOT BEING VERY 'UP FRONT' ABOUT IT, EITHER. I HAVE NOT HAD AN INCIDENT (YET) SO THE FOLLOWING 'INCIDENT' INFORMATION IS FICTITIOUS, BUT REQUIRED TO SUBMIT THIS COMPLAINT. *JB

• 12/19/2006· SUSPENSION

  TL*- THE CONTACT RECEIVED A RECALL LETTER FOR HIS 2002 JEEP LIBERTY IN THE MAIL STATING THE THERE WAS A RECALL ON THE LOWER BALL JOINTS. THE COMPLAINT WAS THAT DEALERSHIP WAS ONLY SERVICING ONE CAR A DAY.

• 12/19/2003· POWER TRAIN

  ON 11/29, MY TRANSMISSION ON MY 2002 JEEP LIBERTY WAS NOT SHIFTING AFTER SECOND GEAR. TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THERE WAS A "BAD PART" ON THE TRANMISSION, THAT THE PISTON RETAINER INSIDE OF THE VALVE BODY WAS BROKEN AND IT NEEDED TO BE REPLACED. THE CAR WAS PURCHASED NEW IN 2001 AND MILEAGE WAS PAST THE 36,000 BUMPER TO BUMPER WARRANTY; HOWEVER, ANY JEEP VEHICLE PURCHASED AFTER 11/1/01 HAS THE 7 YEAR, 70,000 MILE POWERTRAIN WARRANTY. THE PART IS BAD AND OTHERS MIGHT BE EXPERIENCING THE SAME THING. I ENDED UP PAYING HALF WHEN I SHOULD NOT HAVE HAD TO PAY ANYTHING. VERY DISAPPOINTED IN A VEHICLE THAT INITIALLY I LOVED!*AK

• 12/19/2001· POWER TRAIN

  IT ONLY HAS 3700 MILES ON IT AND HAVE ONLY DRIVEN IT 2 MONTHS AND WENT TO GET 1ST OIL CHANGE AND TOLD ME THAT THERE WAS A LEAK & TO TAKE IT BACK TO THE DEALERSHIP. AFTER TAKING IT TO THE DEALERSHIP THEY DETERMINED THAT BOTH THE FRONT AND REAR SEALS ON THE TRANSMISSION WERE BAD AND NEEDED TO BE REPLACED. IT WOULDN'T HAVE BEEN DETECTED IF I HADEN'T TAKEN IT TO GET AN OIL CHANGE. OR EVEN IF THEY WOULDN'T HAVE TOLD ME I WOULD HAVE NO WAY OF KNOWING THAT IT WAS ACTUALLY LEAKING. I JUST HAVE TO SAY THEY DON'T MAKE TRUSTWORTHY VEHICLES LIKE THEY USED TO.

• 12/18/2016· ELECTRICAL SYSTEM,ENGINEFire

  A YEAR AGO WHILE HIGHWAY DRIVING FOR SEVERAL MILES, THE ENGINE WIRE HARNESS FROM STARTER TO BATTERY CAUGHT FIRE. THE HARNESS WAS DESTROYED. A REPLACEMENT FROM A SALVAGE YARD WENT ABOUT 100' AND IT ALSO CAUGHT FIRE DESTROYING ITSELF. ANOTHER HARNESS WAS INSTALLED AND A YEAR LATER THE SAME FIRE ON THE SAME HARNESS OCCURRED YESTERDAY. *TR

• 12/18/2007· SERVICE BRAKES, HYDRAULICCrash

  WHEN IT IS DAMP OUT OR MOISTURE IN THE AIR, MY BRAKES LOCKED UP AND I HAVE NO CONTROL OVER MY JEEP LIBERTY, I HAVE SLID OFF THE ROAD TWICE. *TR

• 12/18/2007· VEHICLE SPEED CONTROL

  2002 JEEP LIBERTY SPONTANEOUSLY ENGAGED IN FULL ACCELERATION. VEHICLE REACHED 100 MPH WITH NO ACCELERATOR PEDAL INFLUENCE OR ABILITY OF BRAKES TO DECELERATE. PUT VEHICLE IN NEUTRAL, RPMS REACHED 7000 (MAXIMUM ON TACHOMETER) AND I WAITED TIL VEHICLE REACHED 20 MPH AT WHICH POINT I MEASURED THAT I COULD SAFELY SHUT OFF POWER AND COAST TO A STOP. SOURCE OF PROBLEM: ACCELERATOR SPRING MECHANISM GOT STUCK UNDER NEARBY CABLE IN FULL-THROTTLE POSITION. *TR

• 12/18/2006· SUSPENSION

  TL* - THE CONTACT RECEIVED A RECALL LETTER. THE CONTACT CALLED THE DEALERSHIP REGARDING THE BALL JOINT RECALL. SHE WAS TOLD THE PART IS NOT IN STOCK AND WILL TAKE UP TO 5 WEEKS FOR THEM TO RECEIVE IT. THIS IS UNACCEPTABLE TO CONTACT.