2002 Jeep Grand Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· EQUIPMENT

  THE VENTILATION SYSTEM IS NOT WORKING CORRECTLY, IN THE FACT THAT THE AIRFLOW WHETHER IT IS HOT OR COLD IS OBSTRUCTED SOMEHOW. HAD THIS PROBLEM FOR QUITE SOME TIME AND WOULD VERY MUCH LIKE TO KNOW WHAT MY OPTIONS ARE. YES THERE IS A NOISE COMING FROM THE DASHBOARD, SOUNDING LIKE A MACHINE WINDING DOWN. PLEASE HELP ME. *JS

• 12/31/2012· SEATS

  THE DRIVER'S SIDE POWER SEAT BRACKET HAD BROKEN IN TWO, TIPPING THE SEAT TO THE RIGHT, MAKING ME OVER-STEER VERY QUICKLY TO THE RIGHT WHICH I HAD TO COMPENSATE FOR IN ORDER TO AVOID RUNNING OFF THE ROAD INTO THE DITCH. I HAVE SINCE READ ONLINE THAT THIS IS A COMMON PROBLEM OF METAL FATIGUE FROM UNDER STRENGTH RAILS. *TR

• 12/31/2009· VISIBILITY

  THE HEATER / DEFROSTER STOPPED BLOWING HOT AIR OUT ON BOTH PASSENGER AND DRIVER'S SIDE OF VEHICLE CAUSING DANGEROUS CONDITIONS WHILE DRIVING IN COLD CONDITIONS. I LIVE IN COLORADO AND THE OTHER DAY EVEN THE INSIDE REAR VIEW MIRROR WAS FROZEN AND WAS NO USE. *TR

• 12/31/2003· SERVICE BRAKES, AIR,EQUIPMENT

  JEEP GC 2002-HAD ROTORS, PADS AND CALIPERS REPLACED AT 12,660 MILES BECAUSE OF VIOLENT SHAKING DURING BRAKING ON HIGHWAYS AT SPEEDS OF OVER 40 MPH, HAD TO REPLACE EVERYTHING AGAIN AT 23,989 MILES AND NOW AT MY OWN COST. MANAGER STATED THAT THE ROTORS WERE "BLUE" AND THAT SOMEONE HAS BEEN RIDING ON THE BRAKES ALL THE TIME AND THAT IS WHY THEY ARE WORPED ("BLUE" FROM HIGH TEMPERATURE). THAT IS NOT THE CASE, I DO REGULAR DRIVING IN THE CITY AND ON HIGHWAY. PLEASE INVESTIGATE AS I HAVE FOUND OTHER JEEP OWNERS WITH THE SAME PROBLEMS ALL OVER THE UNITED STATES ON THE JEEP INTERNET FORUMS.

• 12/30/2016· AIR BAGS,ENGINE

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS) AND 06V199000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/30/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE SHUT DOWN WHILE DRIVING. UPDATED 10/2/2015*JS

• 12/30/2009· SEATS

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE HEATED SEATS ON THE DRIVER-SIDE BURNED HIS LEG AFTER BEING TURNED ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HE WAS ADVISED THAT HIS VEHICLE WAS EXCLUDED FROM RECALL NHTSA # 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE FAILURE MILEAGE WAS 71,150.

• 12/30/2007· VISIBILITY

  WHEN HEAT IS ON, COLD AIR BLOWS FROM THE PASSENGER SIDE. I BELIEVE THE PASSENGER SIDE BLEND DOOR IS BROKEN. I BELIEVE THIS IS A FACTORY/DESIGN PROBLEM AND IT AFFECTS THE DEFOGGER AND VISIBILITY. ESTIMATES OVER $1,000 TO REPAIR. *TR

• 12/30/2006· VISIBILITY

  VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *NM

• 12/30/2004· POWER TRAIN

  VEHICLE STOPPED WHILE WHILE PULLING INTO THE DRIVEWAY ENGINE REMAINED RUNNING, BUT THE VEHICLE WOULD NOT MOVE. VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

• 12/30/2003· SERVICE BRAKES, HYDRAULIC

  2002 JEEP GRAND CHEROKEE - I PURCHASED THE VEHICLE NEW IN 2002. THE STEERING WHEEL SHAKES AND IS HARD TO STEER WHEN BRAKES ARE APPLIED ABOVE 50 MPH. BRAKES PADS AND ROTORS WERE REPLACED AT APPROX. 7,000 MILES, ROTORS WERE RESURFACED AT 15,000 MILES AND AT 18,000 MILES THE PROBLEM IS BACK AGAIN.

• 12/29/2006· VISIBILITY

  A/C SYSTEM BLOWS COLD AIR ONLY DUE TO HIGH FAILURE ITEM KNOWN TO DAIMLER-CHRYSLER. RESULTS IN NO DEFOG DURING COLD WEATHER UNLESS YOU WANT COLD A/C BLOWING DURING THE WINTER WITH SUB-FREEZING TEMPERATURES. PROBLEM CAN BE ELIMINATED IF YOU BUY A JEEP GRANDE CHEROKEE IN TROPICAL CLIMATES ONLY.

• 12/28/2009· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. PRIOR TO THE FAILURE THE FAN RELAY HAD TO BE REPLACED SEVERAL DIFFERENT TIMES. THE CURRENT AND FAILURE MILEAGES WERE 75000.

• 12/28/2007· VISIBILITY

  BLEND DOOR FAILURE 2002 JEEP GRAND CHEROKEE, COLD AIR COMES IN ON PASSENGER SIDE AROUND GLOVE BOX. CAN NOT TURN HEATER ON HIGH, IF YOU DO HEATER TURNS OFF BECAUSE OF RESISTER THAT HAS BEEN REPLACED ONCE ALREADY(HAD TO WAIT FOR THE PART BECAUSE OF BACK ORDER, IMAGINE THAT). WINTER WEATHER - COLD OUTSIDE, WARM BODIES IN JEEP, WINDOWS FOG, NO VISIBILITY!! LEAVE JEEP SIT OUTSIDE WITH FOG ON WINDOWS - SCRAPE ICE (WHICH ONCE WAS FOG) OFF THE INSIDE OF WINDOWS. THIS IS A PROBLEM THAT NEEDS ATTENTION BY JEEP. DOES SOMEONE HAVE TO LOOSE THEIR LIFE BEFORE THIS GETS ADDRESSED BY ANYONE!! I UNDERSTAND THAT THIS PART(S) ARE REPLACED AND KEEP GOING OUT. AT $1500 TO FIX EACH TIME, HOW CAN ANYONE AFFORD TO DRIVE THE JEEP GC. *TR

• 12/28/2007· VISIBILITY

  HEAT DOESN'T WORK AT ALL AND THE VENTILATION SYSTEM CREAKS LOUDLY. *TR

• 12/28/2006· VISIBILITY

  I SEE MY FIRST COMPLAINT ABOUT MY 02 JEEP GRAND CHEROKEE OVERLAND. MY SECOND COMPLAINT DIDN'T MAKE IT ON THE LIST. SINCE THEN I'VE HAVE 2 MORE WINDOW REGULATORS GO OUT. WROTE LETTERS TO JEEP AND ANYONE I CAN THINK OF. NO RESPONCES!!! THIS IS A VERY SERIOUS SAFETY ISSUE. WE WERE OUT TO DINNER AND THE WINDOW RIGHT NEXT TO THE INFANT CAR SEAT HAD FALLEN INTO THE DOOR AND A VERY COLD NIGHT IT WAS. ON OUR WAY HOME, THE OTHER WINDOW HAD FALLEN INTO THE DOOR. NOW THERE IS NO WAY TO PROTECT THE BABY IN THE BACK IN THE BABY SEAT STRAPPED IN WITH TWO OPEN WINDOWS BLOWING COLD AIR AT HIM. WHAT IF HIS CAR SEAT WOULD HAVE BEEN STOLEN WHEN WE WERE IN THE RESTAURANT??? HOW WOULD HAVE WE GOT HIM HOME SAFELY. WHAT IF IT HAD BEEN RAINING OR SNOWING ON HIM ALL THE WAY HOME?? WHAT IF I WAS RIDING ALONE AND HAD BEEN CAR JACKED?? WHAT IF WAS REALLY INCLEMENT WEATHER AFFECTING THE INSIDE OF MY VEHICLE ALL THAT NIGHT AND NOT KNOWING THAT THE WINDOWS HAD FALLEN INTO THE DOORS??? I REALLY DON'T FEEL SAFE TAKING THE BABY IN THE AFFECTED VEHICLE WITH ME ANY MORE. WHY DID I PAY SO MUCH MONEY FOR THE "VALUED JEEP" I PURCHASED WHEN SO MUCH IS GOING WRONG WITH IT. I ONLY HAVE 46000 MILES ON IT NOW. CHRYSLER REALLY NEEDS TO STAND UP TO IT'S FAULTS WITH THEIR VEHICLES AND HELP PAY FOR "THEIR" CUSTOMERS THAT TRUST IN THEM!!!!!!!!!! *NM

• 12/28/2006· VISIBILITY

  REGARDING MY 2002 JEEP GRAND CHEROKEE LTD....ONLY COLD AIR BLOWS FROM HEATER ON PASSENGER SIDE OF CAR...HAVE BEEN TOLD THIS IS A VERY COMMON BLEND DOOR FAILURE ON THIS MODEL AND AN EXTREMELY LABOR INTENSIVE, EXPENSIVE REPAIR. *JB

• 12/28/2006· VISIBILITY

  DUAL CLIMATE CONTROL:PASSENGER SIDE HAS NO CONTROL/BLOWS COLD AIR WHEN SYSTEM IS ACTIVATED. COLD AIR FROM ALL PASSENGER VENTS. NO HEAT FOR PASSENGER COMFORT,OR WINDOW DEFOG ON PASSENGER SIDE. *NM

• 12/27/2013· AIR BAGS

  AIRBAG LIGHT IS ON , TOOK VEHICLE TO JEEP DEALER TO DIAGNOSE PROBLEM AND WAS TOLD THAT THERE IS A PROBLEM WITH THE CONTROL MODULE AS PER NHTSA ID # 12V527000 HOWEVER WAS TOLD BY CHRYSLER AS OF DATE HAS A NO FIX SOLUTION FOR THE PROBLEM TO JUST KEEP DRIVING THE VEHICLE UNTIL A FIX IS FOUND , SO MY COLLEGE AGE SON IS NOW DRIVING A VEHICLE WITH FAULTY AIRBAGS. I ASKED THEM WHY THEY COULD NOT REPLACE THE FAULTY MODULE WITH A NEW ONE UNDER THIS RECALL ( 12V527000 ) AND WAS TOLD NO UNLESS I PAID FOR IT AND THAT CHRYSLER WOULD NOT PAY FOR IT AS REPLACEMENT IS NOT WHAT IS STIPULATED IN THE RECALL FOR WHICH THEY HAVE NO FIX . *TR

• 12/27/2008· VISIBILITY

  THE HEATER ON MY 2002 JEEP GRAND CHEROKEE BLOWS COLD AIR ON THE DRIVERS SIDE. *TR

• 12/26/2007· VISIBILITY

  BROKEN BLEND DOORS AND ACTUATOR IN HEATING SYSTEM ON 2002 JEEP GRAND CHEROKEE. *TR

• 12/26/2006· ENGINE AND ENGINE COOLING

  TL* - WHILE DRIVING AT 10 MPH THE BLADE FROM THE COOLING FAN POPPED OFF AND PENETRATED THE RADIATOR. THE MILEAGE AT THE TIME OF FAILURE WAS 33000. THE CONTACT WAS CONCERNED BECAUSE SHE FELT THAT VEHICLE SHOULD BE COVERED UNDER NHTSA RECALL 06V199000. *AK

• 12/26/2005· SEATS

  UPON ACCELERATION, THE FRONT DRIVER SEAT BROKE RESULTING IN SEVERE BACKWARD AND SIDEWAYS TILT & ROCKING. SUBSTANTIAL CORRECTIVE ACTION WAS TAKEN TO KEEP CONTROL OF VEHICLE. (I COPIED THIS COMPLAINT FROM ANOTHER COMPLAINANT BECAUSE IT IS IDENTICAL TO MINE). I HAD THE SAME PROBLEM WITH MY 1999 GRAND CHEROKEE AND THE MANUFACTURER REPLACED IT UNDER WARRANTY AFTER MUCH NEGOTIATION, BECAUSE THE VEHICLE WAS OUT OF WARRANTY, CALLING IT A SAFETY ISSUE. *JB

• 12/25/2016· ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHERCrash

  I REPORTED THIS PROBLEM A MONTH OR SO AGO ABOUT THE FRONT DRIVER'S SEAT BREAKING AND BREAKING OFF THE VEHICLE FRAME. PLUS THE A/C ISSUE UNDER THE GLOVE COMPARTMENT OVERHEATS AND MELTS THE MECHANISM AND CONTINUES TO BURN. WHEN I REPORTED THE ISSUE, NO WRECK WAS INVOLVED. SINCE REPORTING THE PROBLEM, THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND TOTALED. MY FIX APPARENTLY ALLOWED THE SEAT TO STAY ON THE FRAME BUT THE SEAT STILL BROKE. FORTUNATELY, NO SERIOUS INJURY, ONLY SORE NECK AND BUMP TO THE HAND.

• 12/25/2015· ENGINE

  WHILE DRIVING THE ENGINE WILL SHUT OFF WITHOUT WARNING CAUSING A LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE HAS A NEW BATTERY AND ALL ELECTRICAL FUNCTIONS OF THE VEHICLE WORK EXCEPT THE ENGINE. VEHICLE MAY RESTART AFTER A PERIOD OF TIME. THIS HAS HAPPENED AT ALL SPEEDS AND DRIVING CONDITIONS WHILE IN DRIVING LANES. CITY, HIGHWAY, INTERSECTIONS.

• 12/24/2007· VISIBILITY

  HEATER/AIR CONDITIONER VENTILATION SYSTEM NOT FUNCTIONING PROPERLY. JUST STOPPED WORKING. WOULD NOT DIRECT HEAT/AIR TO ALL VENTS. WAS NOT COVERED BY EXTENDED WARRANTY, EVEN THOUGH THEY KNEW THERE WAS A DEFECT IN THE EQUIPMENT. $1200+ TO FIX WITH A COUPLE $10 PARTS! THE WHOLE DASH HAS TO COME OFF. *TR

• 12/23/2013· AIR BAGS

  SUBMISSION FROM CONSTITUENT RE RECEIVING A RECALL NOTICE FOR HIS JEEP GRAND CHEROKEE AROUND TWO (2) YEARS AGO AND THE PROBLEM HAS NOT BEEN RESOLVED. *SMD WHEN THE CONSUMER ARRIVE AT THE DEALER, HE WAS INFORMED THE PART WAS NOT AVAILABLE, DESPITE IT BEING CONFIRMED ON THE TELEPHONE WEEKS PRIOR. THE RECALL WAS FOR THE AIR BAG LIGHT. THE CONSUMER STATED THE AIR BAG LIGHT WAS ALWAYS ON, AN HE FEARED IT WOULD DEPLOY AT ANY TIME.

• 12/23/2013· AIR BAGS

  I RECEIVED A RECALL NOTICE MORE THAN A YEAR AGO #M35/NHTSA 12V-527 REGARDING THE ORC MODULE, BUT STILL HAVE NOT BEEN CONTACTED BY JEEP. WHEN I CONTACTED MY DEALER, THEY SAID THAT THEY DID NOT HAVE THE PART YET. *TR THE RECALL NOTICE SAID TO CONTACT THIS ADDRESS IF IT WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. *TR

• 12/23/2010· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE OVERHEATED. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND NOTICED THAT THE ANTIFREEZE WAS BOILING IN THE OVERFLOW CONTAINER. THE CONTACT LET THE VEHICLE COOL OFF AND ADDED ANTI FREEZE. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP. THE TECHNICIAN STATED THAT THE RADIATOR FAN NEEDED TO BE REPLACED. THE CONTACT WAS AWARE OF A RECALL FOR THE FAILURE AND WAS INFORMED BY THE MANUFACTURER THAT HIS VIN WAS NOT INCLUDED (NHTSA CAMPAIGN ID NUMBER: 06V199000 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000 .

• 12/23/2003· ELECTRICAL SYSTEM

  STARTER HAD TO BE REPLACED AT 44,906 MILES.

• 12/22/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/22/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/22/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAIILURE MILEAGE WAS APPROXIMATELY 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/22/2009· SEATS

  MY DRIVERS SEAT HAS BROKEN OFF OF MY CAR OFFERING NO SUPPORT IN THE EVENT OF AN ACCIDENT. THE BRACKET THAT HOLDS THE SEAT ONTO THE CAR BROKE AT THE BASE WHERE THE BOLTS HOLD IT ONTO THE CAR. IF JUST SITTING IN THE SEAT BREAKS IT HOW WELL WILL THIS HOLD UP IN THE EVENT OF AN ACCIDENT? GETTING INTO AN ACCIDENT AT A HIGHWAY SPEED COULD TOTALLY BREAK THE SEAT OFF OF THE CAR AND OFFER NO HELP IN THE EVENT OF A CRASH. IN MY OPINION THE SEAT SHOULD NEVER BREAK OFF OF THE CAR. THE SEAT AND THE SEATBELT ARE THE ONLY THINGS OFFERING ME SUPPORT IN THE EVENT OF AN ACCIDENT. I HAVE HAD OLDER CARS BEFORE THIS ONE WITH MORE MILES THAT HAVE NEVER HAD THIS PROBLEM. *TR

• 12/22/2006· VEHICLE SPEED CONTROL

  CRUISE CONTROL UNIT MALFUNCTIONS, CRUISE CONTROL ACCELERATES ON ITS OWN WHEN ACTIVATING THE RESUME FEATURE ON THE STEERING WHEEL CONTROL WILL NOT RESUME TO PRESET SPEED AND ACCELERATES, ACTIVATING BRAKE PEDAL DISENGAGEMENT SWITCH ONLY TEMPORARILY WORKS IT REACCELERATES ON ITS OWN. *NM

• 12/22/2003· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  MY WIFE & I WERE DRIVING ON I-95 SOUTH WHEN MY JEEP GRAND CHEROKEE'S CHECK ENGINE LIGHT CAME ON BUT BEFORE WE COULD DO ANYTHING IT SHIFTED FROM DRIVE TO 2ND GEAR AND WENT FROM 60MPH TO AROUND 25MPH WHILE WE WERE STILL IN THE 3RD INSIDE LANE OF A 3 LANE HWY SO WE PROCEDED TO PULL OFF THE HWY AND CHECK OUT THE TRUCK AND ALSO LET IT SIT FOR AWHILE AND IN DOING SO THE LITE WENT OFF SO WE PROCEDED TO GET BACK ON AND GO STRAIGHT HOME BUT AS WE TRIED TO GET ON THE HWY IT HAPPENED AGAIN BUT THIS TIME WE WENT FROM DRIVE TO 1ST GEAR AND WE ALMOST GOT REARENDED BY AN 18 WHEELER BUT HE MOVED OVER AT THE LAST SECOND, WHERE WE GOT ON THERE WAS NO BREAK DOWN LANE SO WE HAD TO GO FOR ABOUT A MILE AND IN THE PROCESS WE STARTED TO LOOSE THE BRAKES DO TO PROBLEMS ARISEING FROM THE ABS AND ALSO THE ENGINE WAS ACTING FUNNY IT STARTED TO SHUT OFF THEN IT WOULD SPEED UP AND IT DID IT 3 OR 4 TIMES SO WHEN WE GOT OFF WE HAD THE JEEP FLATBEDED TO "GREENWICH JEEP" IN GREENWICH,CT. SOON AS IT'S FIXED I'M GETTING RID OF IT BUT I DID WANT TO NOTE THE PROBLEM WITH YOU! *AK

• 12/20/2014· AIR BAGS

  I SENT MY CAR IN TO HAVE THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE ON MY VEHICLE CHECKED DUE TO AN ISSUED RECALL ON MY VEHICLE. THIS ISSUE WAS FIXED AS FAR AS I KNOW; HOWEVER, DURING THE REPAIR, THE CENTER CONSOLE OF MY JEEP WHERE THE GEAR CHANGER IS WAS BROKEN AND NOT REPAIRED BY THE COMPANY. I DO HAVE A PICTURE I CAN SEND TO YOU, BUT DON'T SEE AN OPTION TO ATTACH IT. *DT

• 12/20/2004· VISIBILITY

  CONSUMER STATED DUAL CLIMATE CONTROL FAILED. AS A RESULT, EXTREMELY COLD AIR BLEW IN. *AK

• 12/19/2016· AIR BAGS

  I HAVE RECEIVED SEVERAL SAFETY RECALL NOTICES (R06 / NHTSA 15V-046) FOR THIS VEHICLE. I HAVE CALLED MY JEEP DEALERSHIP (GARLITCH NORTH VERNON, IN) SERVICE DEPARTMENT SEVERAL TIMES SINCE FEB. 15, 2016 TO GET THE NEEDED REPAIR. THEY NEVER CALL BACK TO SCHEDULE AN APPOINTMENT OR EXPLAIN WHAT THE PROBLEM IS. THIS HAS BEEN GOING ON FOR OVER 10 MONTHS, NOT A REASONABLE TIME TO MAKE A SAFETY RECALL REPAIR. CAN SOMEONE EXPLAIN WHAT THE PROBLEM IS ?

• 12/19/2005· SERVICE BRAKES, HYDRAULIC

  CONSUMER COMPLAINT REGARDING SAFETY CONCERNS 2002 JEEP GRAND CHEROKEE BRAKING SYSTEM. *TS THE VEHICLE ROTORS WARPED PREMATURELY AND RESULTED IN VIBRATION WHILE BRAKING. *NM

• 12/18/2013· AIR BAGS

  I WAS SENT NOTICE 6 MONTHS OR SO AGO, AND HAVE CALLED KIMBERLY CHRYSLER 3 TIMES WITH REGARD TO THE SAFETY RECALL FOR THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. I WAS TOLD THAT I WOULD HEAR FROM JEEP AS TO WHEN THIS WOULD BE TAKEN CARE OF. I READ ON THE CHRYSLER RECALL PAPER THAT IF I DID NOT GET THIS TAKEN CARE OF TO REPORT THIS TO YOU. I WOULD LIKE TO HAVE THIS TAKEN CARE OF, AND I AM VERY UPSET THAT THE DEALERSHIP DOES NOT THINK THAT MY JEEP IS IMPORTANT ENOUGH TO HANDLE THIS MATTER. PLEASE ADVISE. [XXX]I CAN'T ALWAYS USE THE PHONE SINCE I AM A STROKE SURVEYOR. THANK YOU SO VERY MUCH AND I LOOK FORWARD TO HERDING FROM YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/18/2011· AIR BAGS

  WHILE DRIVING MY JEEP IN THE PARKING LOT OF TJ MAXX, MY AIRBAG LIGHT CAME ON AND ABOUT TWO SECONDS LATER BOTH AIRBAGS DEPLOYED. THERE WAS NO CRASH INVOLVED. *TR

• 12/18/2007· VISIBILITY

  BLEND DOOR FOR HEATER DOESN'T WORK, WILL NOT DEFROST WINDSHIELD. POOR VISIBILITY. *TR

• 12/18/2006· ENGINE AND ENGINE COOLING

  TL*- THE CONTACT IS NOT HAPPY WITH THE SERVICE THAT HE RECEIVED FROM THE CHRYSLER CORPORATION. THE CONTACT HAS RECEIVED A RECALL NOTICE ON HIS 2002 JEEP GRAND CHEROKEE. THE NOTICE SAID THAT HE HAD TO CONTACT THE AAA TO HAVE THE VEHICLE TOWED TO DEALERSHIP. THE CONTACTED STATED THAT DEALERSHIP WILL NOT REIMBURSE HIM FOR THE VEHICLE BEING TOWED. THE RECALL IS FOR THE ELECTRICAL RADIATOR FAN. THE DEALERSHIP GAVE TENTATIVE DATE OF 12/19/06 BY 5:00 PM.

• 12/18/2006· VISIBILITY

  FOURTH TIME A WINDOW REGULATOR HAS TO BE REPLACED.

• 12/18/2006· ENGINE AND ENGINE COOLING

  UNABLE TO REMEDY SAFETY RECALL F25 - ELECTRIC RADIATOR FAN. *NM

• 12/17/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/17/2009· SEATS

  TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LIMITED. THE DRIVER SIDE HEAT ACTIVATED SEAT WOULD BECOME TOO HOT WHEN TURNED ON THE HIGH LEVEL. ALSO THE PASSENGER SIDE SEAT HEATER FAILED. HE WOULD ONLY BE ABLE TO ADJUST THE HEATER TO LOW WHICH HE NOTICED NO PROBLEMS WITH TO-DATE. HE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT FAILURE WAS COMMON FOR HIS MODEL TYPE.. HE REFERENCED RECALL 09V117000(SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER), BUT THE MANUFACTURER TOLD HIM THAT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS 67,452. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

• 12/17/2007· VISIBILITY

  THE HEATER IN THE GRAND CHEROKEE I OWN DOESN'T WORK AND WILL NOT DEFROST THE WINDSHIELD CAUSING DISCOMFORT AND A SAFETY VISIBILITY ISSUE. *TR

• 12/17/2007· VISIBILITY

  VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR