2002 Jaguar XK Series

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2006· POWER TRAIN

  WHILE DRIVING HOME FROM WORK AT NIGHT AT ABOUT 30 MPH THE TRANSMISSION STARTED TO SLIP THEN THE CAR STOPPED MOVING AT ALL EVEN THOUGH THE ENGINE WAS RUNNING AND IN GEAR. I WORK IN AN OLD INDUSTRIAL PART OF TOWN AND NOT A PLACE TO BREAK DOWN AFTER DARK AND WAS VERY LUCKY A POLICEMAN HAPPENED BY ALMOST IMMEDIATELY AND WAITED UNTIL A TOW TRUCK CAME. I CALLED THE JAGUAR DEALER ABOUT IT AND WAS TOLD THERE IS A LOT OF PROBLEMS WITH THE 02 X TYPES AND HE THINKS SINCE FORD IS IN SUCH BAD SHAPE, JAGUAR IS NOT COVERING THESE OUT OF WARRANTY EVEN THOUGH THIS IS A KNOWN DEFECT. I ENDED UP HAVING THE CAR TOWED TO A TRANSMISSION SHOP I TRUST AND HE ALSO WAS AWARE OF THE PROBLEMS THESE X-TYPES WERE HAVING WITH THE TRANSMISSIONS. IT COST ME $4,500 TO HAVE THE TRANSMISSION REBUILT ON A CAR WITH 55,000 MILES ON IT. A LITTLE RESEARCH ON THE INTERNET SHOWS A LOT OF PEOPLE HAVING PROBLEMS WITH THEIR TRANSMISSIONS ON THE 02 X-TYPE AND JAGUAR/FORD IS DOING NOTHING TO COVER THE PROBLEM AFTER THE FACTORY WARRANTY IS UP. *JB

• 12/22/2012· STRUCTURE

  A-FRAME AND FRONT CORNER PANELS ARE RUSTING OUT DUE TO A DESIGN FLAW. JAGUAR REFUSES TO FIX THIS ISSUE. WITH A RUSTED OUT A-FRAME IT MAKES THE CAR EXTREMELY WEAK AND IF IN A CRASH THE CAR WILL CRUMBLE. MAJOR ISSUE, PLEASE HELP. *TR

• 12/17/2004· TIRES,WHEELSCrash

  ALUMINUM WHEELS DENT EASILY ALLOWING AIR LEAKAGE FROM TIRES. THESE ARE THE SPORT WHEELS ON THE JAG X-TYPE MODEL. I RAN OVER A DEER CARCASS IN ROAD AND THE RIGHT FRONT PASSENGER SIDE TIRE DEFLATED AND CAME OFF THE RIM AS THE CAR WAS TRAVELING 70 MPH. THE CAR SPUN OUT OF CONTROL AND $17.000 OF DAMAGE WAS INCURRED. AFTER THE ACCIDENT IT WAS NOTED AT ACTUALLY ALL THE WHEELS HAD SMALL DENTS AND THEY ALL NEEDED TO BE REPLACED. REGULAR TIRES AND WHEELS WERE PURCHASED. TIRES WERE MADE BY CONTINENTAL. ALUMINUM WHEELS WERE STANDARD ON SPORTS MODEL. *JB

• 12/16/2010· SEATS

  2002 JAGUAR XKR. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE DRIVER AND PASSENGER HEAD RESTS DID NOT GO UP OR DOWN AND THEY WERE SUPPOSED TO GO DOWN UNDER POWER. WHEN THE TOP WAS RAISED OR LOWERED, THE PASSENGER HEAD REST WAS TOO HIGH TO PROTECT THE OCCUPANT. *JB

• 12/15/2009· VEHICLE SPEED CONTROL

  I WAS TRAVELING AT 75MPG NORTH FROM ATLANTA ENTERING KNOXVILLE TENNESSE AT 23:00 WHEN I TURNED ON THE CRUISE CONTROL. THE ENGINE INSTANTLY SHUT DOWN WITHOUT WARNING. LUCKILY TRAFFIC WAS LIGHT AT THAT TIME OF THE EVENING AND I WAS ABLE TO COAST WITH THE GEAR IN NEUTRAL TO THE NEAREST EXIT RAMP. I REMOVED THE KEY FROM THE IGNITION AND RESTARTED THE CAR EASILY. I WAS ABLE TO COMPLETE MY TRIP BACK TO CLEVELAND, OHIO WITHOUT THE USE OF THE CRUISE CONTROL. IT;S BEEN OVER A YEAR SINCE THE INCIDENT AND THE CAR RUNS FINE. SINCE THE INCIDENT, I HAVE NEVER NOR WILL I EVER USE THE CRUISE CONTROL AGAIN. *TR

• 12/15/2004· STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,EQUIPMENT

  WHEN APPLYING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKES NEEDED TO BE REPLACED. *JB THE BRACKET THAT HELD THE PADS HAD BROKEN AND CURRENTLY THE LEFT REAR WHEEL WAS DAMAGED, THERE WAS ALSO A GASOLINE SMELL, THERE WAS VIBRATION AND OR METALLIC SOUND WHEN THE VEHICLE SPEED WAS OVER 45 MPH, AND THE NAVIGATION SYSTEM BROKE. *SC THE CONSUMER ALSO HAD STEERING PROBLEMS. *JB

• 12/10/2008· POWER TRAIN

  WE RECENTLY TOOK OUR 2002 JAGUAR X-TYPE TO THE DEALER FOR INSPECTION AFTER THE TRANSMISSION SEEMED TO BE SLIPPING DURING ACCELERATION. THE DEALER RECOMMENDED REPLACEMENT OF THE TRANSMISSION AND SHIFTER - A $6500 REPAIR. AFTER SOME RESEARCH WE LOCATED NHTSA SERVICE BULLETIN 10012396. JAGUAR TECHNICAL BULLETIN JATCO JF506E - SERVICE ACTION S941, WHICH ACKNOWLEDGES THAT THE OUR TRANSMISSION WAS FAULTY FROM THE OUTSET. OUR VIN NUMBER AND OUR TRANSMISSION SERIAL NUMBER FALL WITHIN THE RANGE LISTED IN THE BULLETIN AND SHOULD BE REPLACED BY THE DEALER. JAGUAR IS REFUSING TO REPLACE THE PART, ALTHOUGH THEY KNOW IT IS FAULTY. THIS IS AN ONGOING PROBLEM. PLEASE TAKE A LOOK AT THESE COMPLAINTS. IT'S TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THIS ISSUE. *TR

• 12/09/2016· AIR BAGS

  "TAKATA RECALL, IS THERE A REASON TO REPLACE THE AIR BAGS? I WOULD SERIOUSLY LIKE TO KNOW!

• 12/09/2009· POWER TRAIN

  AUTOMATIC TRANSMISSION FAILURE.. EVERY 20,000 MILES TRANS FALLS APART. *TR

• 12/09/2003· TIRES

  WHILE TRAVELING ON THE HIGHWAY, I HAD A FLAT TIRE. THE TIRE WENT FLAT EXTREMELY FAST, NOT QUITE A BLOW OUT. UPON REMOVING THE FRONT PASSENGER TIRE, I FOUND A HOLE WORN ON THE INSIDE SIDEWALL APPROXIMATELY 2 INCHES UP FROM THE THREAD. THERE IS COMPLETE BAND OF REMOVED RUBBER AROUND THE ENTIRE TIRE WITH THE HOLE EXPOSING SOME WHITE FIBERS. I EXPECTED A NAIL OR OTHER PROTRUSION, NOT A HOLE ON THE THINNEST PART OF THE TIRE. I LOOKED AT THE OTHER TIRE (DRIVERS SIDE) AND NOTICED THE SAME PROBLEM IS HAPPENING. I AM RELIEVED WE DID NOT HAVE A BLOW-OUT ALTHOUGH THE TIRE LOOKED LIKE IT COULD HAVE BLOWN OUT AT ANY TIME. IT IS OBVIOUS THE TIRE RUBS ON SOMETHING IN THE WHEEL WELL. I NEED TO TAKE THE TIRE OFF AGAIN AND LOOK AT THE WHAT IS HAPPENING (DID NOT HAVE TIME TO DO A FULL INVESTIGATION WHILE ON THE HIGHWAY). I HOPE OTHER JAGUAR X-TYPE OWNERS ARE NOT EXPERIENCING THE SAME THING. THIS IS A ACCIDENT WAITING TO HAPPEN. IT COULD HAVE EASILY BEEN A SERIOUS ACCIDENT DEPENDING ON TRAFFIC FLOW. I STRONGLY FEEL THIS IS A SAFETY ISSUE. REGARDLESS OF TIRE POSITION, THE TIRE SHOULD NEVER RUB AGAINST A PERMANENT OBJECT IN THE CAR. THE TIRE PRESSURE WAS NOT A ISSUE. THE TIRES WERE CHECKED OFTEN WITH MINIMAL DEGREGATION IN PRESSURE. THE VEHICLE HAD WARANTY WORK ON IT APPROX 6,000 MILES AGO. IT IS POSSIBLE THEY MISALIGNED THE TIRES AFTER REPLACEMENT OF THE TRANSMISSION. (9 SEPARATE WARANTY ITEMS WORKED OVER 16 MONTHS - TALK ABOUT A LEMON). *AK

• 12/07/2007· POWER TRAIN

  TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE IT WOULD JERK. SHE SUSPECTED THE CAUSE OF THE FAILURE WAS THE TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION. WHILE ATTEMPTING TO PARK THE VEHICLE A DAY LATER, IT SPUN OUT OF CONTROL AND THE FRONT DRIVER SIDE TIRE BLEW OUT. SHE NOTIFIED THE DEALER. THE VEHICLE JERKED VIOLENTLY AND ALMOST CRASHED INTO AN ONCOMING VEHICLE. ROADSIDE ASSISTANCE WAS CALLED TO TAKE THE VEHICLE BACK TO THE DEALER. THE CONTACT INFORMED THE DEALER THAT THEY DID NOT CORRECT THE FAILURE. THE VEHICLE IS CURRENTLY AT THE SHOP AND IS STILL UNDER WARRANTY. SHE STATED THAT THE MECHANIC REPLACED HER ORIGINAL OWNER'S MANUAL WITH ONE FOR A 2003 JAGUAR X-TYPE. FORD MOTOR COMPANY AND JAGUAR MOTOR COMPANY HAVE NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 79,085 AND CURRENT MILEAGE WAS 87,800. UPDATED 04-11-08 *BF UPDATED

• 12/05/2011· STRUCTURE

  DESIGN FLAW IN INNER AND OUTER ROCKER PANELS LEAD TO RUST THROUGH OF UNI-BODY. BY THE TIME OWNER SEES FIRST INDICATION OF RUST, UNI-BODY IS ALMOST COMPLETELY GONE. COMPONENTS RUST FROM THE INSIDE OUT. IT SEEMS THAT JAGUAR HAS CORRECTED THIS DESIGN FLAW ON 07 AND NEWER MODELS. IN AN ACCIDENT THERE WOULD BE NO STRENGTH IN UNI-BODY, NO ENERGY ABSORPTION, AND CAR COULD LITERALLY BE "CUT IN HALF". *TR

• 12/05/2005· SUSPENSION

  REAR WHEELS CAN NOT BE PUT INTO ALIGNMENT TO MANUFACTURER'S SPECIFICATIONS. *JB

• 12/01/2001· ELECTRICAL SYSTEM

  CAR SLOWS TO 5MPH WITH NO WARNING, NO CONTROL OF GAS PEDAL, COMPUTER PANEL INDICATES ALL SYSTEMS HAVE FAILED. HAPPENED IN MIDDLED OF INTERSECTION-BARELY MADE IT ACROSS. HAS BEEN IN FOR REPAIR. JAGUAR FOUND NOTHING WRONG. I FEAR MY LIFE IN THIS CAR. AFTER MANY RESTARTS, IT ACTS FINE-UNTIL THE NEXT TIME. JAGUAR IS PICKING UP THE CAR AGAIN. OF THE 880 MILES, 300 HAS BEEN SPENT GOING BACK TO THE DEALER FOR THIS PROBLEM.*AK

• 11/27/2002· FUEL SYSTEM, GASOLINE

  THE CONSUMER STATES THAT THE FUEL TANK WAS REPLACED. THE REASON IS UNKOWN. *SCC

• 11/25/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/2014 *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE TRANSMISSION. HOWEVER, JAGUAR REFUSED TO ADDRESS IT. THE CONSUMER STATED HE HAD TO REPLACE THE TRANSMISSION TIWCE.

• 11/06/2006· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  ELECTRICAL SYSTEM - MY CAR WAS PARKED FOR TWO DAYS AT A SECURE AIRPORT PARK AND RIDE. WHEN RETURNING FROM MY TRIP, WHEN PUTTING THE CAR IN REVERSE THE CAR JERKED AND ROLLED OUT OF THE PARKING SPACE. I THEN PROCEEDED TO PUT THE CAR IN DRIVE AND IT FAILED TO ACCELERATE. THE ENGINE AND TRANSMISSION WARNING LIGHTS WERE ILLUMINATED, WHICH PUT THE CAR IN LIMP MODE. I HAD THE CAR TOWED TO THE DEALERSHIP. THANKFULLY I WAS NOT IN HIGH TRAFFIC WHEN THIS HAPPENED. IF I WAS TRAVELING AT 60 MPH AND THE CAR WENT INTO LIMP MODE THERE COULD HAVE BEEN A SERIOUS ACCIDENT. THE DEALER STATED THAT IT WAS A THROTTLE POSITIONING SENSOR FAILURE AND TO CORRECT THE PROBLEM, THE THROTTLE HOUSING WOULD HAVE TO BE REPLACED AT A COST OF $1600.00. THE WARRANTY HAD EXPIRED 3 MONTHS EARLIER. THIS CAR HAS LESS THAN 48,000 MILES ON IT AND IS ONLY DRIVEN IN CITY TRAFFIC. THIS HAS TO BE A DEFECT WITH THIS UNIT, ESPECIALLY SINCE IT FAILED WHILE THE CAR WAS PARKED WITHOUT WARNING. THIS IS DEFINITELY A SAFETY ISSUE. IF THIS UNIT HAD FAILED ON THE INTERSTATE (I LIVE IN THE METRO ATLANTA AREA) IT COULD HAVE CAUSED A MAJOR ACCIDENT WITH POSSIBLE INJURIES. *JB

• 10/22/2008· ENGINE AND ENGINE COOLING

  OUR CAR SIMPLY STOPPED ON MY WIFE WHILE SHE WAS DRIVING IT. IT SLOWED DOWN UNTIL IT HALTED TO A COMPLETE STOP WHILE SHE WAS DRIVING ON A MAJOR INTERSTATE. WE HAD THE CAR TOWED TO A REPAIR SHOP ONLY TO LEARN THAT THE ENGINE HAS A HOLE IN IT. THE REPAIRMAN STATED THAT HE WAS SURPRISED AT THE HOLE IN THE ENGINE BECAUSE THE OIL WAS FULL AND THAT NOTHING LEADING TO THE ENGINE WAS BUSTED. THERE IS NO LEAKAGE ANYWHERE. WE DO NOT HAVE ANY OIL SPOTS IN OUR GARAGE FROM WHERE THE CAR WAS LEAKING OIL. WE CONTACTED THE DEALERSHIP IN MONTGOMERY, ALABAMA WHERE WE PURCHASED THE CAR. ONE OF THEIR REPRESENTATIVES INFORMED ME THAT WE NEEDED TO PURSUE OTHER MEANS BECAUSE THEY WERE NOT INTERESTED IN HELPING US TO RESOLVE THE ISSUE. *TR

• 10/22/2003· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT

  VEHICLE INSTRUMENT PANEL IS INOPERATIVE.*MR THE CONSUMER HAD EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE. THE DASHBOARD HAD TO BE REPLACED AS RESULT OF THE INSTRUMENT PANEL, THE DRIVER SIDE DOOR WAS WOULD NOT OPEN FROM THE OUTSIDE, THE WARNING LIGHT FLASHED ON INDICATING A PROBLEM WITH THE ENGINE AND THE VEHICLE WOULD OVERHEAT AND SHUT DOWN ON ROADWAYS. THE DEALER WAS NOTIFIED AND VEHICLE WAS TAKEN FOR SERVICE BUT THE CONSUMERS NO LONGER WANT THE VEHICLE BACK. PLEASE RESPOND PROMPTLY IN RESOLVING MATTER. *CB

• 10/17/2009· ENGINE AND ENGINE COOLING

  2002 X-TYPE JAGUAR 2.5 WAS RECENTLY REPAIRED DUE TO MALFUNCTIONS ASSOCIATED WITH FORDS 2002 JAGUAR GEAR BOX, TRANSMISSION, HEATER CORE, CYLINDER HEADS ALL NEEDED TO BE SERVICED. THE 2002 JAGUAR SEEMS TO BE A LEMON STRAIGHT FROM THE FACTORIES THAT THIS CAR WAS MANUFACTURED. WOULD LIKE SOME ACKNOWLEDGEMENT AND ANSWERS TO BE ADDRESSED BY FORD. *TR

• 10/16/2010· POWER TRAINCrash

  I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARAGE WAS SEVERE. THERE CAR SUFFERED DAMAGE TO THE FRONT BUMPER, THE HOOD AND SCRATCHED THE WINDSHIELD AND ROOF. I WAS NOT INJURED, BUT BADLY SHAKEN BY THE INCIDENT. THE VEHICLE HAS ABOUT 60,000 MILES. I SEE IN YOUR COMPLAINT REPORTS THAT THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY TO THE SAME MODEL AND YEAR JAGUAR. THE CAR HAS YET TO BE REPAIRED. *TR

• 10/16/2007· POWER TRAIN

  AUTOMATIC TRANSMISSION BEGAN DROPPING GEARS, BEGINNING WITH TOP GEAR, WORKING ITS WAY DOWN TILL THE TRANSMISSION WOULD NO LONGER PULL THE VEHICLE. AFTER THE FIRST GEAR DROPPED, "GEARBOX FAULT" CAME UP IN THE DRIVER INFORMATION DISPLAY. AFTER RESEARCHING THIS MATTER, IT APPEARS THAT JAGUAR HAS A SERIOUS DEFECT WITH THESE TRANSMISSIONS, AS MOST X-TYPE TRANSMISSIONS FAIL AT 50,000 MILES. JAGUAR (CORPORATE) REFUSED TO REPLY TO BOTH VERBAL AND WRITTEN INQUIRIES. TOTAL COST NEW WAS $7,700 FOR REPLACEMENT, REBUILT WAS $2,900. JAGUAR OBVIOUSLY KNOWS OF THE DEFECT, AS IT WAS COVERED IN THEIR TSB'S. *TR

• 10/15/2004· WHEELS

  WHILE DRIVING AT ANY SPEED THERE WAS SEVERE VIBRATION IN FRONT AND REAR. THE VEHICLE WAS TAKEN TO DEALERSHIP, AND TECHNICIAN DETERMINED THAT RIMS WERE BENT. PREVIOUS TO DIAGNOSIS, CONSUMER REPLACED ONE OF THE REAR RIMS WHICH WAS BENT. *AK A TOTAL OF FIVE RIMS REPLACED AND THE TIRES WERE REPLACED BECAUSE THEY WEREN'T SUITABLE FOR THE RIMS. *SC

• 10/14/2002· SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,TIRES,SEATS,UNKNOWN OR OTHER

  STEERING COLUMN SHIMMIED WHEN DEPRESSING BRAKE; STEERING COLUMN MADE RUBBING NOISE; TWO TIRES BLEW OUT; ELECTRICAL MALFUNCTION LIGHT TURNED ON; POOR FM RECEPTION; FRONT SEATS ROCK. MR

• 10/04/2005· ENGINE AND ENGINE COOLING

  OCTOBER 2,2005 ON THE NORTHERN STATE PKWY, 15 MINS INTO MY TRIP, THE ENGINE TEMP GAUGE LIGHT TURNED RED AND THE INDICATOR NEEDLE JUMPED PAST THE RED (OVERHEAT) ZONE. AS I DECELERATED OFF THE PKWY ONTO THE EXIT RAMP THE ENGINE STARTED TO SMOKE PROFUSELY AND THE CAR ROLLED TO A STOP, WHILE THE ENGINE COMPLETELY BURNED OUT. THE CAR WAS TOWED TO THE DEALERSHIP WHERE THE NEXT DAY AS I SHOWED UP TO GET SOMETHING OUT OF THE CAR, TO ASSURE ME THAT I DIDN'T NEED TO WORRY ONE OF THE MECHANICS POINTED OUT ANOTHER CAR IDENTICAL TO MINE THAT HAD SUFFERED THE SAME MALADY AND WAS NOW HAVING ITS ENGINE COMPLETELY REBUILT. ALMOST FORGOT, THE CAR WAS ATTENDED TO FOR IT'S REGULAR SCHEDULED MAINTENANCE BY THIS SAME DEALERSHIP ON SEPTEMBER 8, 2005. *NM

• 09/24/2007· POWER TRAINFire

  TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT SHE ALWAYS NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. DURING THAT TIME, SHE ALSO NOTICED THAT THE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AND SHE SMELLED SOMETHING BURNING. SHE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE SMOKE WAS NOT PROBLEMATIC. AFTER A YEAR OF COMPLAINING ABOUT THE SMOKE, THE CONTACT BEGAN EXPERIENCING FAILURE WITH THE GEAR BOX AND NOTICED THAT THE GEAR BOX FAULT LIGHT WAS ILLUMINATED. SHE THEN TOOK THE VEHICLE TO ANOTHER DEALER AND THEY REPLACED THE TRANSMISSION. SHE DOES NOT REMEMBER WHAT CAUSED THE TRANSMISSION TO FAIL OR THE SPECIFIC FAILURES SHE EXPERIENCED WITH THE GEAR BOX. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 75,000.

• 09/17/2017· SUSPENSION,STRUCTURE,ENGINECrash

  I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.

• 09/13/2004· TIRES

  VARIOUS PROBLEMS WITH CONTINENTAL TIRE EQUIPMENT ON 2002 X TYPE JAGUAR. *MR THE CONSUMER EXPERIENCED ERRATIC VIBRATION AND SHAKING OF THE STEERING COLUMN. THE DIAGNOSIS WAS THAT THE BELT SEPARATION OCCURRED WHICH RESULTED IN BLOWOUT. *SC *JB

• 09/11/2007· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT

  I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER TO FIX AN ENGINE LIGHT PROBLEM, FUEL LEAK, REPORTED A SQUEAKY SOUND COMING FROM THE BRAKES (@ 10,000 MILES JAGUAR TOLD ME I NEEDED NEW BRAKES PADS FOR A COST $1,200,). THE RADIO SPEAKERS STOPPED WORKING AND I WAS TOLD IT WAS NORMAL WEAR AND TEAR AND IT WILL COST ME $ 900 TO FIX IT. *JB

• 09/11/2006· TIRES

  MY WIFE'S X TYPE 2002 JAGUAR WAS RIDING VERY ROUGH AND I ASKED OUR LOCAL MECHANIC TO BALANCE THE TIRES. HE CALLED IN SHOCK ADVISING THAT THE INTERIOR WALL OF A REAR GOODYEAR AMERICAN EAGLE TIRE WAS CRACKED ALL AROUND THE RIM OF THE TIRE AND WE WERE LUCKY TO BE ALIVE. FROM THE OUTER WALL AND THE TREAD THE TIRE APPEARED PERFECT. I HAVE THE TIRE AND DIGITAL PHOTOGRAPHS WHICH I WILL FORWARD WHEN PROVIDED AN E-MAIL ADDRESS. *JB

• 09/03/2002· VEHICLE SPEED CONTROLCrash

  SPACE BETWEEN THE GAS PEDAL AND BRAKE PEDAL IS SO NARROW THAT DRIVER'S FEET GOT TRAPPED BETWEEN THEM, RESULTING IN AN ACCIDENT.*AK

• 09/03/2002· FUEL SYSTEM, GASOLINE

  NO SUMMARY LISTED ABOVE VEHICLE. *AK

• 08/27/2008· PARKING BRAKE

  TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE ON HER VEHICLE WOULD HAVE TO BE PULLED UP PROGRESSIVELY HIGHER TO HOLD THE VEHICLE WHILE IN NEUTRAL. AT A CERTAIN POINT, SHE WOULD HAVE TO SHIFT INTO FIRST GEAR BECAUSE IT WOULD HOLD THE VEHICLE WHILE PARKED. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP AND WAS INFORMED THAT THE PARKING BRAKE NEEDED TO BE ADJUSTED. THE REPAIR WAS MADE, BUT THE FAILURE RECURRED. SHE WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE IN RELATION TO NHTSA CAMPAIGN ID NUMBER 04V487000 (PARKING BRAKE). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS 62,416 AND FAILURE MILEAGE WAS APPROXIMATELY 57,000. UPDATED 09/25/08 *BF UPDATED 09/25/08. *JB

• 08/24/2010· SUSPENSION

  NOTED A METAL FATIGUE VERTICAL SEPARATION IN THE RIGHT REAR TRAILING ARM OF THE REAR SUSPENSION APPROXIMATELY 4 IN LONG. NO DAMAGE TO THE LINK IS NOTED AND APPEARS TO BE A STRESS FRACTURE. COMPLETE FRACTURE OF THE LINK COULD OCCUR AT SPEED IF A ROAD HAZARD, I.E. POTHOLE OR ROUGH ROAD SURFACE IS ENCOUNTERED CAUSING THE REAR WHEEL TO POSSIBLY SEPARATE FROM THE VEHICLE. MANUFACTURER WAS NOTIFIED DIRECTLY BUT WAS TOLD TO TAKE IT TO A DEALER PHOTOS ARE AVAILABLE AND CAR CAN BE MADE AVAILABLE FOR INSPECTION. *TR

• 08/19/2004· AIR BAGS

  PASSENGER SIDE AIR BAG DOES NOT SEEM TO ACCOMADATE PEOPLE THAT WEIGH LESS THAN 130 POUNDS OR LESS.*MR THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER INDICATED THAT THE SYSTEMS WAWS PERFORMING AS DESIGNED. THE CONSUMER BELIEVES TEH DEALER SHOULD DISCLOSE THE FACT THAT THE SYSTEM MAY NOT WORK WHEN PEOPLE OF A CERTAIN WEIGHT ARE IN THE SEAT. *NM

• 08/17/2012· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT. *TR

• 08/17/2012· SUSPENSION,POWER TRAIN

  THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. THE TECHNICIAN BROKE THESE NUTS LOOSE DURING RE-INSTALLING THE FRAME MEMBER (PERHAPS BY OVER-TORQUING). THE DRIVETRAIN WOULD THEN SHIFT DURING THE TIGHT TURNS AND OVER BUMPS MAKING A LOUD CLUNKING IN THE UNIBODY. *TR

• 08/15/2003· TIRES

  CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH CONTINENTAL TIRE CONTOUR, DOT LMT4AXBU1502. ALSO WHILE HIS WIFE WAS DRIVING THE TIRE WENT FLAT, AND WHEN SHE EXITED THE VEHICLE THE TIRE HAD NO SIDEWALLS. MANUFACTURER WAS CONTACTED.*AK SIDEWALL SEPARATED WHICH CAUSED WHEEL TO BEND. *PH *JB

• 08/14/2007· POWER TRAIN

  IN MARCH OF THIS YEAR I BOUGHT A 2002 JAGUAR X-TYPE 3.0 SPORT WITH ONLY 40,123 MILES ON IT. SINCE THEN I HAVE ONLY PUT ON SIX THOUSAND MILES. JUST LAST WEEK MY TRANSMISSION SUDDENLY WENT INTO HIGH REVS ON UPSHIFTS AND SEVER JERKS AND THEN FAILURE. ALL IN ONE DAY WITH NO WARNING AT ALL. THE VEHICLE HAS EXPIRED ITS FACTORY WARRANTY ONLY BY TIME AND NOT MILEAGE. I FIND THIS UNACCEPTABLE, ESPECIALLY AT THE RESPONSE OF, THAT WILL COST ABOUT $7,000 TO FIX. THAT'S HALF THE VALUE OF THE CAR! I HAVE CONTACTED JAGUARS' USA CUSTOMER SERVICE CENTER IN NJ THREE TIMES AND THEY WILL NOT STAND BEHIND THEIR PRODUCT AND WILL NOT OFFER ANY ASSISTANCE WHAT SO EVER. I BASICALLY GOT A, SORRY, AND SUCH IS LIFE RESPONSE. I AM CURRENTLY WAITING TO SPEAK WITH A SUPERVISOR. I HAVE BEEN SEARCHING THE INTERNET AND HAVE FOUND NUMEROUS REVIEWS AND COMMENTS OF EXACTLY THE SAME PROBLEM, THE TRANSMISSION FAILURE. SOME HAVE COMMENTED ON FAILURE AT 15,000 MILES 35,000 MILES 40, AND 50 THOUSAND MILES. THE COMMENTS ARE ALL THE SAME AND NOT HARD TO FIND, I CANNOT UNDERSTAND HOW THIS IS NOT ACKNOWLEDGED AND FIXED. I CANNOT AFFORD TO FIX MY CAR, I HAVE NOTHING ELSE TO DRIVE, AND I WOULD LOSE SO MUCH JUST TO TRADE IT IN ON ANOTHER CAR. I CAN SUPPLY MANY, MANY COMPLAINTS OF THE SAME PROBLEM AT THE DROP OF A HAT. I FEEL LEGAL ACTION IS NECESSARY TO FIX THIS PROBLEM. PLEASE HELP THE HARD WORKING COMMON MAN. *TR

• 08/12/2005· TIRES

  2002 JAGUAR X TYPE DEVELOPED TIRE BELT SEPARATION.*MR PRIOR TO THE SEPARATION THE VEHICLE VIBRATED WHILE BEING DRIVEN. *NM

• 08/09/2010· SUSPENSION,EQUIPMENT

  RIGHT FRONT AXLE BROKE WHILE DRIVING! THANK GOD I WAS GOING BELOW 5 MILES IN THE SHOPPING CENTER PARKING LOT. HOW COULD THIS HAVE HAPPEN. IT WAS JUST 2 MONTHS AGO I HAD NEW BRAKES AND WHEEL BEARINGS PUT ON THE CAR AND THE AUTOMOTIVE PLACE SAID MY CAR WAS SAFE TO DRIVE. *TR

• 08/06/2011· STRUCTURE

  2002 JAGUAR X-TYPE. FRONT INNER STRUCTURE AROUND A PILLAR AND CONNECTION TO ROCKER PANELS IS RUSTING BADLY AT A CRUCIAL STRUCTURE POINT. STARTED NOTICING IN 2010,WITH COMPLETE ISSUE THIS YEAR. REPLACEMENT PANEL HAS DRAIN BUILT IN VS. ORIGINAL WITH NO WAY TO FRAIN MOISTURE FROM INNER ROCKER. *TT

• 08/03/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.

• 08/01/2003· ENGINE AND ENGINE COOLINGFire

  WHILE SITTING IN TRAFFIC, THE VEHICLE ALL OF A SUDDEN CAUGHT ON FIRE. *JB THERE WAS NO WARNING, SMOKE STARTED TO COME FROM THE HOOD. (HEAVIEST ON THE RIGHT SIDE OF THE HOOD) THE ENGINE BLOCK WAS TOTALLY DESTROYED. THE HOT SPOT APPEARED CLOSE TO THE WINDSHIELD. WHEN THE FIRE STARTED, IT SMELLED LIKE ELECTRICAL WIRING. THE DEALER COULDN'T FIND THE PROBLEM. *SCC *JB

• 08/01/2003· TIRESCrashFire

  THIS IS THE THIRD PROBLEM WITH CONTINENTAL TIRES SINCE I OWNED MY 2002 JAGUAR X-TYPE SPORT. THE FIRST WAS A FLAT THE DAY I BOUGHT IT. THE SECOND WAS NUMEROUS CRACKS IN THE INSIDE TIRE TREAD, AND THE THIRD WAS DISCOVERED AT THE DEALER SERVICE DEPT. FOR A TIRE ROTATION FOR CORDS STICKING THROUGH THE SIDEWALL. ALL 3 INSTANCES WERE THE LEFT REAR TIRE. CONTINENTAL BLAMES JAGUAR, JAGUAR BLAMES CONTINENTAL, AND I'M STILL OUT 3 TIRES IN ONLY 19 MONTHS/19,000 MILES OF OWNERSHIP !!! MY WIFE IS EXTRA CAUTIOUS ABOUT DRIVING EVER SINCE WE BROUGHT IT HOME NOT TO HIT ANY ROAD OBSTACLES, WE FEEL THIS IS A SAFETY ISSUE AND POSSIBLE LEMON LAW AS WELL.*AK

• 07/30/2010· POWER TRAIN

  1. THIS IS MY 3RD SUA. SEE 10320564 FOR 1ST 2. TRIP COMPONENTS: COUNTRY ROADS, A FERRY, CITY STREETS, AND FWY FOR APPROX. 40 MILES. THE INCIDENT OCCURRED AFTER 10 MILES OF FWY AND DURING APPROX. 1.5 MILES OF CITY STREETS. 2. I TURNED ONTO A SEMI-STEEP ST. APPROACHING A MALL. THE 2ND LIGHT BEFORE THE MALL CHANGED AND I WAS GOING FAST ENOUGH TO DOWNSHIFT TO AID BRAKING. I WAS THE 3RD CAR FROM THE LIGHT IN THE LEFT LANE. I HAD SHIFTED TO DRIVE AFTER STOPPING, MY FOOT ON THE BRAKE AS I WAITED. THE LIGHT CHANGED AND AS THE CAR AHEAD BEGAN TO MOVE AND WHEN THERE WAS ROOM, I MOVED MY FOOT FROM BRAKE TO THROTTLE. I THINK THAT I APPLIED SOME PRESSURE AFTER ENGINE AND SLOPE GOT IT MOVING. AS IT BEGAN ROLLING, I FELT WHAT I THOUGHT WAS A SHIFT. THE CAR BEGAN GOING FASTER AND FASTER BY ITSELF SO I MOVED MY FOOT ON THE BRAKE. CAR DIDN'T WANT TO STOP SO I PUT IT IN NEUTRAL AND IT STOPPED [NO ENGINE ROAR DURING THIS AS IN PRIOR SUA'S.] AFTER STOPPING, THE ENGINE IDLED DOWN QUICKLY. BECAUSE OF TRAFFIC I DID NOT TAKE THE TIME TO KILL IGNITION. IT RAN OK SO I PROCEEDED TO RUN MY MALL ERRAND AND THEN TOOK IT TO JAGUAR. 3. THIS WAS A THURS. AND WE HAD A 2500 MI. TRIP SCHEDULED FOR THE FOLLOWING WED. ON MON. SERVICE ADVISOR TOLD ME THAT THERE WERE 2 XMISSION FAULTS THEY WERE INVESTIGATING, BUT THAT I MIGHT BE ABLE TO GET THE CAR TUES. I WENT IN EARLY AND WENT FOR A TEST DRIVE WITH A TECH WITH NO SUA. HE TALKED ABOUT THE XMISSION FAULTS AND SAID THAT 1 WAS A SENSOR AT THE GEAR SHIFT AND THE 2ND A SENSOR UP FORWARD WHICH MIGHT REFLECT A SHIFTING THAT CAUSED THE ENGINE TO THINK IT NEEDED GAS (I'M NOT TECHNICAL). MORE REVIEW WAS NEEDED SO WE HAD TO RENT A CAR FOR THE TRIP. THIS WK I WAS TOLD THAT BECAUSE THERE WERE NO FAULTS [WAS 2], AND AFTER A REVIEW OF ALL THE DOCUMENTATION AND DATA FROM ALL 3 SUA'S WHICH WERE ALL UNVERIFIED [WAS 2], THAT THERE ARE "NO CONCERNS" AND THAT THE CAR IS SAFE TO DRIVE. AND I WILL BE BILLED FOR $379 PLUS GAS. *TR

• 07/30/2002· VISIBILITY

  WHEN REAR SIDE WINDOWS ARE OPENED WHILE DRIVING IT CAUSES SEVERE VIBRATION, AND A SEVERE NOISE FOR REAR PASSENGERS. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

• 07/26/2012· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.

• 07/23/2004· ENGINE AND ENGINE COOLING

  SEARING PROBLEM WITH JAGUAR 3.0 X-TYPE.*MR THE VEHICLE HAS BEEN TAKEN TO THE DEALER 10 TIMES FOR REPAIR. THE CONSUMER IS AFRAID THAT THE VEHICLE WILL EITHER EXPLODE OR CATCH ON FIRE. THE CONSUMER REQUEST THAT A NEW VEHICLE BE ASSIGNED TO THE LEASE. *NM

• 07/22/2004· FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,STRUCTURE

  CAR HAS HAD NUMEROUS REPAIRS WITH TRANSMISSION, DOOR'S OPENING, TRUCK, FUEL INJECTORS, SUNROOF, WINDOWS, ETC. *JB