2002 Infiniti I35

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2013· EXTERIOR LIGHTING

  GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY BECOME UNSAFE FROM BEING SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. REPLACEMENT LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE EXISTING LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR

• 12/24/2002· SUSPENSION

  I HAVE AN INFINITI I35 THAT HAS A VIBRATION PROBLEM. INFINITI HAS ATTEMPTED TO FIX THIS 5 TIMES OVER THE LAST YEAR. I HAD THE SAME PROBLEM IN AN I30 THAT I RECEIVED AS A LOANER CAR FROM MY DELAERSHIP. I'VE ALSO BEEN TOLD BY A FRIEND THAT HE HEARD OF A PERSON WITH THE SAME PROBLEM. DURING A CONVERSATION WITH INFINITI CONSUMER AFFAIRS I WAS TOLD THAT THIS WAS A KNOWN ISSUE AND THAT IT IS DEALT WITH ON A CASE BY CASE BASIS. THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT HE KNEW THIS WAS A PROBLEM ALSO.

• 12/22/2010· POWER TRAIN,VEHICLE SPEED CONTROL

  TRAVELED APPROX 25 MILES. WAS FIRST IN LINE TO APPROACH A RED STOP LIGHT. AS THE ACCELERATOR WAS LET UP AND BRAKES APPLIED, THE CAR DID NOT STOP. AS THE CAR CROSSED INTO THE INTERSECTION OF ON-COMING TRAFFIC, I TOOK THE AUTOMATIC TRANSMISSION FROM "DRIVE" INTO "NEUTRAL". THE CAR STOPPED AND RPMS INCREASED INDICATING A STUCK ACCELERATOR. I TAPPED THE ACCELERATOR PEDAL TWICE AND THE CAR WENT TO IDLE. I HAD THE CAR TOWED TO THE INFINITI DEALERSHIP WHO STILL HAS IT AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. ALTHOUGH NOBODY WAS HURT, IF ANYONE WOULD OF BEEN IN THE CROSSWALK, I WOULD OF KILLED THEM AND IT WAS A MATTER OF A FEW FEET FROM CROSS TRAFFIC SO A VERY CLOSE CALL INDEED. *TR

• 12/18/2013· EXTERIOR LIGHTING

  GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR

• 12/16/2013· EXTERIOR LIGHTING

  GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR

• 12/13/2013· EXTERIOR LIGHTING

  85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS ARE ECONOMICALLY UNREASONABLE TO REPLACE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER OR BE REQUIRED TO REPLACE THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE. ONCE THE LIGHTS HAVE BECOME FOGGED POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE. *TR

• 12/13/2004· EQUIPMENT

  THE FACTORY STANDARD RADIO HAD A DISPLAY SYSTEM WHICH INFINITI LABELED AS RDS. IF ENABLED BY A BROADCAST STATION, THE DISPLAY WOULD DISPLAY A MESSAGE WHICH THE BROADCASTER WOULD PROGRAM. *SC THE CONSUMER STATED THAT DUE TO THE DYNAMIC NATURE OF THE DISPLAY IT IS CLEARLY VISIBLE AND DISTRACTS THE DRIVER OF THE VEHICLE. *TC

• 12/08/2015· ENGINE

  PISTON RINGS ARE FAILING IN THIS VEHICLE. MANY OTHER VEHICLES THAT USE THIS SAME ENGINE MAY HAVE THE SAME PISTON RINGS, SUCH AS THE INFINITI G35, OR NISSAN MAXIMA WHICH USE THE 3.5L VQ35DE ENGINE OF SIMILAR YEARS. THE PISTON RINGS WERE ORIGINALLY DESIGNED FOR THE VQ30 BLOCK, AND WERE FITTED TO VQ35DE PISTONS. THESE RINGS ARE NOT CAPABLE OF CONSISTENTLY HANDLING THE HIGHER COMPRESSION RATIO OF THE VQ35DE ENGINE FOUND IN THIS CAR. SYMPTOMS INCLUDE RANDOM MISFIRING OF CYLINDERS, WHETHER THE CAR IS IN MOTION OR STATIONARY, INCREASED OIL CONSUMPTION (UP TO 2 QTS/1000MI), LOSS OF ENGINE POWER THAT CAN RESULT IN A CRASH, DAMAGE TO INTERNAL ENGINE COMPONENTS,

• 12/04/2010· VEHICLE SPEED CONTROL

  EXPERIENCED SUDDEN LOSS OF ACCELERATOR CONTROL AND LOST NEARLY ALL POWER WHILE MERGING ONTO THE HIGHWAY. LOST ALL POWER IN SECOND LANE. THERE WERE NO WARNINGS. ABSOLUTELY NO RESPONSE WHEN PRESSING DOWN ON THE ACCELERATOR. CAR WAS ONLY IDLING. NEARLY WAS REAR ENDED WHILE TRYING TO GET ONTO EMERGENCY LANE. CAR WAS TOWED TO MECHANIC. A FAULTY THROTTLE BODY SENSOR WAS IDENTIFIED AS A ROOT CAUSE OF THE SUDDEN POWER LOSS, WHICH YIELDS THE ACCELERATOR UNOPERATIONAL. *TR

• 12/03/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 INFINITI I35. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS PRESENT. HE TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THEY STATED THAT A SCREW WAS LOOSE IN THE INTAKE MANIFOLD. THE REPAIR SHOP STATED THAT A NEW ENGINE WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 83,000.

• 11/19/2014· UNKNOWN OR OTHER

  I CALLED MY LOCAL DEALERSHIP AND THEY REFUSE TO SERVICE THE RECALL OVER THE WEEKEND, MAKING IT ALMOST IMPOSSIBLE FOR SOMEONE WHO WORKS FULL TIME ON AN HOURLY BASIS TO GET THIS CHANGE DONE WITHOUT ISSUE. *TR

• 11/16/2006· EQUIPMENT

  CD PLAYER SHOW ERROR F3 NO PLAY ANY DISC.*JB

• 11/11/2009· AIR BAGSCrash

  I DRIVE A 2002 INFINITI I35 I WAS INVOLVED IN A CLASSIC T-BONE COLLISION THE FRONT END OF MY VEHICLE TOTALLY DESTROYED AND BOTH VEHICLES WERE TOTALED. THE PASSENGER AIRBAG DEPLOYED IN MY VEHICLE BUT THE DRIVER AIRBAG DID NOT DEPLOY. I WAS WEARING MY SAFETY BELT. WHEN I REPORTED THE INCIDENT TO NISSAN/INFINITI THEIR RESPONSE WAS TO SEND THE 2009 AIRBAG SAFETY MANUAL AND STATED THAT THEIR WERE NO DIFFERENCES BETWEEN THE 2002/2009 MODEL VEHICLES. THE INVESTIGATOR CLAIMED THAT THE SENSORS DETECTED THE SAFETY BELT WAS IN PROPER USE THEREFORE MY AIRBAG DID NOT NEED TO BE DEPLOYED AND SINCE MY PASSENGER SEAT BELT WAS NOT ENGAGED THAT IT DEPLOYED AS A CAUTIONARY MEASURE. MY RESPONSE WAS TO INSIST ON THE 2002 I35 AIRBAG SAFETY DOCUMENT. IT WAS FORWARDED 4 DAYS LATER WITH STRIKING DIFFERENCES, NAMELY THAT THERE ARE NO SENSORS IN THE INTERIOR CABIN OF THE 2002 MODEL AS STATED BY THE NISSAN/INFINITI INVESTIGATOR. I ASKED IF THERE WERE NO SENSORS OTHER THAN THE ONES IN THE BUMPER ON MY 2002 MODEL HOW THEN DID THE COMMUNICATION OCCUR IN MY SEAT BELT THAT CAUSED MY AIRBAG TO NOT DEPLOY AND THE PASSENGER AIRBAG TO DEPLOY. WHEN HER REPORT WAS CHALLENGED SHE SAID HER ASSESSMENT WAS ACCURATE AND SHE WAS STANDING BY IT. SHE HAS NOT PHYSICALLY EXAMINED MY VEHICLE TO DETERMINE CAUSATION OF THE FAILED AIRBAG DEPLOYMENT. I BELIEVE THAT THE AIRBAG IS DEFECTIVE I WAS TRAVELING 35 MPH, THERE WAS NO SKID PRIOR TO IMPACT BOTH VEHICLES TRAVELED AN ADDITIONAL 20 FT. FROM IMPACT POINT. SIGNIFICANT INJURY OCCURRED AND I FEEL NISSAN HAS FAILED TO DO THEIR JOB RESPONSIBLY FOR THEIR CUSTOMERS SAFETY. *TR

• 11/03/2017· AIR BAGS

  TAKATA RECALL MY AIR INFLATS BY THEMSELVES

• 10/16/2009· AIR BAGSCrash

  I WAS IN A CAR ACCIDENT ON 10/8/09 AND WAS HIT IN THE FRONT OF MY CAR AT APPROX. 55MI PER HOUR. MY PASSENGER AIR BAG DEPLOYED, BUT MY DRIVER SIDE DID NOT. I DID NOT HAVE A PASSENGER IN THE CAR. I CALLED INFINITI CONSUMER AFFAIRS, AND THEY TOLD ME, IF THE AIRBAG FEELS THE DRIVER IS RIGID ENOUGH AND THAT THE SEAT BELT WILL HOLD THEM BACK, IT WILL NOT DEPLOY. WHY WOULD AN AIRBAG AND A SEATBELT WORK PROPERLY WHEN NO ONE WAS IN THE SEAT, YET THE DRIVER ONE DID NOT? *TR

• 10/15/2002· AIR BAGSCrash

  CONSUMER STATES THE VEHICLE AT A STAND STILL AND WAS STRUCK BY A STREETCAR. THE DRIVER DOOR WAS HIT AND NONE OF THE AIR BAGS DEPLOYED IN THE VEHICLE. THE DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. MR

• 10/05/2015· ENGINE

  TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

• 10/05/2010· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE IMMEDIATELY. AFTER ATTEMPTING TO START THE VEHICLE A FEW TIMES, SHE WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 26,000.

• 09/30/2002· ENGINE AND ENGINE COOLING

  WHILE TURNING THE VEHICLE LEFT OR RIGHT THERE IS HESITATION AND STALLING. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM

• 09/12/2002· SERVICE BRAKES, HYDRAULIC

  NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

• 09/09/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 09/30/14 *BF UPDATED 10/08/14

• 09/02/2014· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGINE SPEED SIGNAL, CATALYST SYSTEM, AND IGNITION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

• 09/02/2013· SUSPENSION,AIR BAGS,ENGINE

  I WAS TRAVELING APPROX. 70 MPH ON THE INTERSTATE AND THE VEHICLE "JERKED", LOST POWER AND RE-ACCELERATED WITHOUT LOSING POWER. THE TCS OFF/SLIP AND SERVICE ENGINE SOON LIGHTS ALL CAME ON SIMULTANEOUSLY. I STOPPED BY THE STORE AND HAD DIFFICULTY STARTING THE CAR. I IMMEDIATELY DROVE TO ADVANCE AUTO PARTS TO HAVE IT "DIAGNOSED" BECAUSE IT WAS RIGHT ACROSS THE STREET. IT WAS DIAGNOSED AS A "CAM SHAFT POSITION SENSOR". OUR MECHANIC RECOMMENDED WE CONTACT INFINITI BECAUSE THERE WAS A RECALL FOR THIS SAME ISSUE (03V455000). I CONTACTED TAYLOR INFINITI IN AUGUSTA, GA AND WAS TOLD BY THE SERVICE MANAGER, CHANDRA, THAT THE RECALL CAMPAIGN HAD ENDED. SHE ALSO KNEW NOTHING ABOUT THE AIRBAG RECALL CAMPAIGN (13V136000), AND THERE WAS NOTHING MORE SHE COULD DO TO HELP ME. WITHIN A COUPLE OF DAYS, THE CAR BEGAN SHUTTING OFF WHILE IN OPERATION (WHILE SLOWING DOWN, STOPPED AT RED LIGHTS, IN THE MIDDLE OF INTERSECTIONS, ETC.). I HAVE NOT DRIVEN THE VEHICLE IN 3 WEEKS, AS IT IS OBVIOUSLY NOT SAFE TO DRIVE. I HAVE CHECKED SEVERAL ONLINE INFINITI OWNER FORUMS, AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHO ARE HAVING THIS SAME PROBLEM. I WASN'T AWARE THAT SAFETY RECALLS HAD AN "END" DATE. I CALLED TAYLOR INFINITI BACK AND WAS TOLD MY VIN WASN'T INCLUDED IN ANY OF THE CAMPAIGNS. I FEEL STRONGLY THAT THE RECALL FOR THIS ISSUE SHOULD BE RE-OPENED AND INCLUDE A WIDER RANGE OF VIN NUMBERS, IF NOT TO INCLUDE ALL '02 I35S. I AM TERRIBLY FRUSTRATED BECAUSE I DON'T FEEL AS IF I SHOULD HAVE TO PAY HUNDREDS OF DOLLARS FOR REPAIRS THAT ARE OBVIOUSLY RELATED TO THIS ISSUE. COINCIDENTALLY, WE ALSO REPLACED THE LOWER CONTROL ARM ON MY CAR IN DECEMBER OF 2012 AT AN OUT-OF-POCKET COST OF OVER $800, WHEN THIS ISSUE WAS ALSO THE SUBJECT OF A RECALL CAMPAIGN (02V146000), WHICH THEY ALSO SAID MY VIN WAS NOT INCLUDED IN. I WAS TOLD THE CAR "IS AN '02, AND THESE ISSUES ARE SURE TO ARISE". *JS

• 09/01/2007· VEHICLE SPEED CONTROLCrash

  OUR 2002 INFINITI I-35 HAS ACCELERATED ON ITS OWN 3 TIMES. THE FIRST TIME WE WERE TURNING AROUND IN OUR FRIEND'S DRIVEWAY AND IT TOOK OFF IN REVERSE. THE SECOND TIME WE WERE FIRST IN LINE AT A STOP LIGHT. THE THIRD TIME, I WAS MOVING THE CAR IN OUR DRIVEWAY AND IT WENT THROUGH OUR NEIGHBOR'S FENCE CAUSING $8,000 DAMAGE TO OUR CAR. THE DEALER IN GRAND RAPIDS SAID THEY NEVER HEARD OF SUCH A THING. THE DEALER WHO SOLD THE CAR AND INFINITI HAVE NOT ANSWERED OUR E-MAILS. INFINITI CORP HEADQUARTERS PRETTY MUCH TOLD US TOO BAD ON THE PHONE. *TR

• 08/22/2024· SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM,ENGINE

  The contact owns a 2002 Infiniti I35. The contact stated while driving 70–75 MPH on the freeway, the vehicle shut off and failed to restart. Additionally, while driving on another occasion, the vehicle shut off but restarted. The check engine, traction control, and ABS warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 279,000.

• 08/20/2004· POWER TRAIN,VEHICLE SPEED CONTROL

  1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HIGH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".

• 08/19/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 08/18/2017· UNKNOWN OR OTHER,ENGINE

  I HAD RECENTLY HAD SOME WORK DONE ON MY CAR TO REPLACE THE RIGHT BEARING WHEEL AND THE POWER STEERING LINE, AS THERE WAS A LEAK AND LOUD ROARING NOISE WHEN DRIVING ON THE HIGHWAY AS CONFIRMED BY THE MECHANIC. ABOUT A WEEK LATER, I WAS DRIVING ON THE HIGHWAY (AT ABOUT 65 MPH) WHEN ALL OF A SUDDEN I FELT A JERKING IN THE CAR, SUDDENLY THE ENGINE LIGHT TURNED ON, AND THE THE TEMPERATURE GAUGE SHOT ALL THE WAY UP. I PULLED TO SIDE OF THE ROAD AS SOON AS I COULD BECAUSE I SAW WHITE SMOKE COMING FROM UNDER THE HOOD. I HAD BOUGHT THIS CAR ABOUT 2 YEARS AGO FROM MY UNCLE AND I HAD TAKEN THE CAR TO THE DEALER FOR THE TAKATA RECALL. THEY NEVER MENTIONED ANYTHING ELSE. THEN ABOUT A MONTH BEFORE THIS ALL HAPPEN MY UNCLE SENT ME A LETTER (AS HE HAD MOVED AWAY, REGARDING ANOTHER RECALL ON THE I35. I WAS PLANNING ON TAKING THE CAR TO THE INFINITI DEALER FOR THE RECALL AFTER REPLACING THE POWER STEERING LINE AND FRONT RIGHT WHEEL BEARING. HOWEVER I DID NOT EVEN GET A CHANCE TO DO SO. I WOULD REALLY LIKE TO KNOW IF MY SITUATION HAS ANYTHING TO DO WITH A RECALL.

• 08/17/2005· VEHICLE SPEED CONTROL,EQUIPMENTCrash

  FIRST INCIDENT OCCURRED APRIL 29TH,2005. TEMPTED TO ACCELERATE ONTO THE HIGHWAY AND CAR LOST ALL POWER. OULD GO NO FASTER THAN 15MILES PER HOUR.CONTACTED INFINITI DEALER AND TOLD TO HAVE CAR TOWED IN.ACCELERATOR PEDAL REPLACED.TOLD PROBLEM WAS RESOLVED. ON AUGUST 8TH,2005, WAS ATTEMPTING TO PARK CAR IN SPACE AT BLOCKBUSTER,WHEN CAR ACCELERATED QUICKLY AND HIT THE BRICK PILLAR AT BLOCKBUSTER.BOTH AIRBAGS DEPLOYED.CURRENTLY THE CAR IS AT THE BODY SHOP FOR REPAIR AND I HAVE NOTIFIED THE INFINITI DEALER THAT I WOULD LIKE IT INSPECTED BEFORE I DRIVE THE CAR.*AK

• 08/11/2010· SEATSCrash

  TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED WHILE DRIVING 5 MPH, SHE COULD NOT MOVE HER SEAT FORWARD ENOUGH TO REACH HER BRAKE PEDAL WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE IN FRONT OF HER. THE CRASH WAS A MINOR INCIDENT. THERE WERE NO DAMAGES TO THE CONSUMERS VEHICLE, BUT THERE DAMAGES TO THE OTHER VEHICLE AND THERE WERE NO INJURIES.. THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE HAD NO WARRANTIES ON IT. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHERE THE MECHANIC STATED THAT THE MOTOR TO THE SEAT FAILED AND IT NEEDED TO BE REPAIRED. THE MOTOR WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 84000. UPDATED 10/26/10. *LJ UPDATED 10/26/10

• 07/31/2008· ENGINE AND ENGINE COOLING

  RECALL WAS NEVER PROPERLY TAKEN CARE OF. *TR

• 07/27/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2002 Infiniti I35. The contact received notification of NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 07/22/2014· AIR BAGS

  AIR BAG LIGHT STAYS ON. *TR

• 07/06/2012· UNKNOWN OR OTHER

  I WAS DRIVING ON THE HIGHWAY AND HEARD KNOCKING SOUNDS COMING FROM THE FRONT RIGHT-SIDE LOWER AREA WHENEVER I RIDE OVER A SMALL BUMP OR UNEVEN AREAS ON THE ROAD IT SOUND LIKE A SUSPENSION PROBLEM. I TOOK MY CAR TO THE DEALER AND SOME PART OF THE SUSPENSION WAS FIXED. NOW THE KNOCKING SOUND IS BACK ALONG WITH A SQUEAKING NOISE. I SPEND APPROXIMATELY $3,500 AND SEEM TO HAVE THE SAME DANGEROUS DEFECT. THANK YOU,

• 06/27/2016· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE OVERHEATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND LET IT COOL OFF BEFORE TAKING IT TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE RADIATOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

• 06/16/2008· ENGINE AND ENGINE COOLING,SEATS

  2002 INFINITI I-35 ENGINE STALLED WHILE DRIVING. CONSUMER STATES THAT THE MECHANIC REPLACED THE BANK 1 AND BANK 2 CAMSHAFT SENSOR AT HIS EXPENSE. CONSUMER HAD RECALL WORK FOR CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSORS DONE PRIOR TO INCIDENT. *KB THE DRIVER SIDE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE DEALER STATED THE POWER SEAT MOTOR FAILED. *JB

• 06/14/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THE VEHICLE WAS AT A STOP WHEN IT STALLED WITHOUT WARNING. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 200,000.

• 05/16/2011· STRUCTURE

  TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING THE SUBFRAME DETACHED FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE SUBFRAME CORRODING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN. UPDATED 04/25/12*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SWERVED SHARPLY TO THE RIGHT AND THEN LOCKED UP.

• 05/15/2002· EXTERIOR LIGHTING

  ALL XENON HEADLAMPS SHOULD BE BANNED. THEY BLIND ONCOMING DRIVERS !!!

• 05/13/2021· SUSPENSION,VEHICLE SPEED CONTROL

  THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V146000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY DOWNSHIFT WITH THE SERVICE ENGINE SOON MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V043000 (VEHICLE SPEED CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO LINKED THE SERVICE ENGINE SOON TO NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CERRITOS NISSAN (18707 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THE VIN WAS NOT INCLUDED IN THE RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 223,000.

• 05/13/2003· SERVICE BRAKES, HYDRAULIC

  WHEN THE DRIVER APPLIED THE BRAKES THE VEHICLE VIBRATED. *NLM

• 05/10/2002· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC

  WHEN PRESSING GAS PEDAL, FRONT END PULLS DANGEROUSLY & POWERFULLY TO RIGH OR LEFT, STEERING WHEEL IS VERY SENSITIVE, FRONT END SHAKE, VIBRATE, STEPPING (TAPPIN) WOBBLEIING, ENGINE SHAKES, MISS OUT, HEAD REST MOVE UP WITH OUT CONTROL WHILE DRIVING. *AK

• 05/10/2002· SEATS

  WHEN PUTTING HEAD UP AGAINST HEAD REST IT WILL AUTOMATICALLY FALL BACK, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. CONTACTED DEALER. *AK

• 05/09/2016· ENGINE

  TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK AND CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 05/05/2016· AIR BAGS

  TAKATA RECALL. AIR BAG WARNING LIGHT IS ON. MECHANIC HAS DISABLED AIRBAG SYSTEM.

• 05/02/2012· STEERING,SUSPENSION,POWER TRAIN

  I HAVE HAD TWO TRANSMISSIONS IN THIS 2002 INFINITI I35 AND NOW MAY HAVE TO HAVE THE THIRD. SUMMER OF 2011 I EXPERIENCED INTERMITTENT ISSUES WITH THE ENGINE RACING AND THE TRANSMISSION APPARENTLY DISENGAGING, WITH NO POWER TO THE WHEELS. FIRST TIME I TOOK IT TO THE DEALER THEY COULDN'T DETECT ANY PROBLEMS AS THERE WAS NO SERVICE ENGINE SOON WARNING ON THE DASH BOARD SO THEIR COMPUTER COULDN'T DETECT A PROBLEM. HAPPENED AGAIN AND THE TECHNICIAN TOLD ME NOT TO TURN THE IGNITION OFF WHEN I GOT TO THE SHOP BUT TO LET THE ENGINE KEEP RUNNING. HE DROVE THE CAR BACK TO THE SHOP AND HOOKED IT UP TO THE COMPUTER. THE PROBLEM WAS DIAGNOSED AS THE TORQUE CONVERTER CLUTCH FUNCTION CODE ALONG WITH P0720 AND P1574, CHECK ENGINE LIGHT CONCER ' IP006, (FAILING), AND I WAS TOLD I HAD TO HAVE BOTH A TORQUE CONVERTER AND A TRANSMISSION. THE PRICE FOR A NEW ONE WAS TOO HIGH AND I OPTED FOR A USED TORQUE CONVERTER/TRANSMISSION AND NOW, 5/2/2012, LESS THAN A YEAR LATER I AM HAVING THE SAME PROBLEM AS BEFORE. SEVERAL TIMES THIS LOSS OF POWER TO THE WHEELS HAS HAPPENED WHEN PULLING INTO TRAFFIC AND IS EXTREMELY DANGEROUS. ANOTHER ISSUE IS THE SUSPENSION AND STEERING. I HAVE HAD TO REPLACE THE STRUTS BECAUSE THE FRONT END WOULD VIBRATE VEER LEFT AND RIGHT AND LOSE SOME CONTROL OVER THE STEERING WHEN DRIVING OVER ROUGH PAVEMENT. EVEN AFTER STRUT REPLACEMENT THE ISSUE STILL PERSISTS. AUGUST OF 2011 AROUND THE SAME TIME TRANSMISSION WAS REPLACED I HAD TO REPLACE THE RADIATOR WHICH BURST AT A SEAM. IT WAS REPLACED BEFORE THE TRANSMISSION AND AT A DIFFERENT SHOP, AND NOT AT THE DEALER'S SHOP. *JS

• 05/01/2015· AIR BAGS

  I RECEIVED RECALL NOTICE TO HAVE AN AUTHORIZED DEALER REPAIR THE AIR BAG SYSTEM. AS I HAVE NO INFINITI DEALER IN MY VICINITY, I AM REQUESTING REIMBURSEMENT FOR TIME AND FUEL TO TAKE MY CAR TO THE NEAREST INFINITI DEALER, PERHAPS BAKERSFIELD, CA. MY LOCAL NISSAN SAID THEY CANNOT PERFORM THIS REPAIR! PLEASE ADVISE. *TR

• 05/01/2012· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING AT APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT CONTINUED TO STALL CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE CRANK POSITION SENSOR WOULD HAVE TO BE REPLACED AND INFORMED THE CONTACT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

• 04/29/2003· SERVICE BRAKES, HYDRAULIC

  WHILE APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE ABS LIGHT ILLUMINATED. *NLM

• 04/24/2013· EXTERIOR LIGHTING

  85% OF ALL ACIDENTS OCCUR IN LOW LIGHT CONDITIONS. TIMES WHEN YOUR HEADLIGHTS SHOULD BE IN THE BEST CONDITION. THESE PLASTIC HEADLIGHTS ARE NOT REPAIRABLE AND THE REPLACEMENT COSTS ARE PREHIBITIVE TO REPLACE THEM ON A REGULAR BASIS WHEN THEY FOG OVER OR GET SAND BLASTED. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY REPLACEABLE OR THEY SHOULD HAVE TO REPLACE ALL OF THE HEADLIGHTS THAT ARE CLOUDY OR SAND BLASTED. I HAVE A CAR APPROACHING 12 YEARS OLDAND THE HEAD LIGHT BUCKETS ARE $1,000.00 EACH. THAT IS CRIMINAL. GLASS HEADLIGHTS ARE $20.00. HAVE ALL MANUFACTURERS PROVIDE REPLACEMENT HEADLIGHTS AT AN ECONOMICAL PRICE OR MAKE THEM RECALL EVERY STINKING ONE OF THEM. POLISHING THE HEADLIGHTS ONLY LASTS FOR ABOUT 30 DAYS THEN THEY FOG OVER AGAIN. AGE DOES SOMETHING TO THE PLASTIC. THESE LIGHTS ARE EXTREMELY UNSAFE. *TR