2002 Hyundai Sonata

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2013· SUSPENSION

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT ALSO STATED THAT A LOUD NOISE WAS HEARD FROM THE VEHICLE WHENEVER DRIVING OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 55,086.

• 12/29/2006· SUSPENSION

  I HAVE HAD NUMEROUS COMPLAINTS THAT I HAVE FILED WITH THIS VEHICLE. THE LATEST COMPLAINT I HAVE IS WITH THE DRIVERS SIDE UPPER CONTROL ARM. MY SON COULD HAVE BEEN KILLED WHEN THIS BROKE. I HAVE TALKED TO SEVERAL GARAGES INCLUDING THE DEALERSHIP AND NO ONE HAS EVER REPLACED AN UPPER CONTROL ARM EXCEPT ON A VEHICLE THAT IS VERY OLD AND THEN VERY SELDOM. MY SON WAS TURNING A CORNER WHEN THE DRIVERS SIDE WHEEL FELL SIDEWAYS. UPON LOOKING AT THE PROBLEM WE DISCOVERED THAT THE UPPER CONTROL ARM BROKE. THIS SHOULD HAVE DEFINITELY SHOULD HAVE NOT HAPPENED ON A 2002 VEHICLE.

• 12/26/2006· UNKNOWN OR OTHER,ELECTRICAL SYSTEM

  1) ENGINE LIGHT SEEMS TO COME ON AT LEAST ONCE A MONTH 2) FAN KNOB FOR HEATING/AIR CONDITIONER DOES NOT WORK ON 1 OR 2, IT WILL ONLY WORK ON 3 OR 4. THIS IS A NEW PROBLEM. *JB

• 12/25/2006· STRUCTURE

  HYUNDAI SONATA 2002 OUTSIDE AND INSIDE PAINTED DOOR HANDLE PEELING CAUSING INJURY TO HANDS. INJURY MORE CAUSE BY INSIDE DOOR HANDLES DUE TO SLIVER PAINTED DOOR HANDLES. BECOMES VERY SHARP ONCE PEELING. *NM

• 12/22/2017· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING, THE SUN VISOR INADVERTENTLY FELL AND BLOCKED THE CONTACT'S VIEW. THE CONTACT STATED THAT THE SUN VISOR FAILED TO STAY UP. THE VEHICLE WAS TAKEN TO BLAISE ALEXANDER HYUNDAI (1703 W COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 234-2886) COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND ADVISED THAT THE SUN VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

• 12/22/2014· SUSPENSION,STRUCTURE

  NOTICED PULLING TO RIGHT AS DRIVING, ALONG WITH RATTLING IN FRONT END. FOUND THAT DRIVER FRONT SUBFRAME NEAR LOWER SUSPENSION MOUNT IS COMPLETELY RUSTED THROUGH. DISCOVERED THAT THIS IS A NOTED ISSUE WITH THESE MODEL VEHICLES AND THAT A RECALL HAS BEEN ISSUED BY THE MANUFACTURER. DUE TO OBVIOUS SAFETY CONCERNS I WOULD LIKE TO KNOW HOW TO PROCEED WITH THIS CONCERN. *TR

• 12/22/2009· SUSPENSION

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THERE WAS A HOLE IN HER UNDERCARRIAGE DUE TO CORROSION. SHE TOOK THE VEHICLE TO BE INSPECTED BECAUSE HER TIRES WERE NOT PROPERLY ALIGNED. SHE CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE HER VEHICLE TO A DEALERSHIP. SHE WENT TO THE DEALERSHIP AND WAS ADVISED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL # 09V124000 (SUSPENSION). NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 141,000. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB

• 12/22/2004· TIRES

  THE CONSUMER HAS A TIRE FOR LIFE CONTRACT. THE CONSUMER TOOK THE VEHICLE INTO THE DEALERSHIP FOR REPLACEMENT TIRES. THE TIRES WERE REPLACED WITH P205/65R15 M/S. THE VEHICLE MANUAL STATED THAT THE APPROPRIATE TIRE SIZE SHOULD BE P205/60R15 91H. *AK *SC

• 12/21/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE ATTEMPTING TO DRIVE THE VEHICLE STRAIGHT, THE VEHICLE SWAYED FROM LEFT TO RIGHT WITHOUT THE DRIVER STEERING IN THOSE DIRECTIONS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND WOULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

• 12/20/2004· AIR BAGSCrash

  MY HYUNDAY SONATA HAD AN ACCIDENT, HIITING A PARKED SUV AND THE SONATA WAS TOTALLED BUT THE AIR BAG DIDN'T DEPLOY (INFLATE). *AK

• 12/18/2020· ELECTRICAL SYSTEM,ENGINEFire

  ON NOVEMBER 30, 2020 AFTER SHOPPING IN FOOD STORE, STARTING THE CAT AND COMING OUT OF A PARKING LOT AND DRIVING THE CAR FORWARD, I SMELL SOMETHING BURNING. STOP & OPEN THE FRONT HOOD AND SAW SMOKE COMING OUT OF THE AIR FILTER HOUSING AND STARTED TO BURN. SOMEBODY HELPED AND PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE CAR WAS RUNNING HOOD AND MY DAILY DRIVER BEFORE THE INCIDENT.

• 12/17/2009· SUSPENSION

  ALL FOUR ORIGINAL EQUIPMENT STRUTS FACTORY INSTALLED ON A 2002 HYUNDAI SONATA 4 CYLINDER, HAVE FAILED. VEHICLE HAS 51,000 MILES AND THE STRUTS HAVE NOT BEEN DOING THEIR JOB FOR 15000 MILES. WHEN LOOKED INTO, AT THE DEALERSHIP (VEHICLE HAS EXTENDED WARRANTY) THE DEALERSHIPS POSITION IS THEY WILL NOT REPLACE THE STRUTS UNLESS THEY ARE LEAKING. AND IF 1 WAS LEAKING THEY WOULD ONLY REPLACE THAT ONE STRUT.... HAVE THE SAME ISSUE WITH A 2004 HYUNDAI SANTA FE 2.7 AWD VEHICLE ALSO. THAT VEHICLE HAS 79,000 MILES AND HAVE THE SAME DRIVIBILTY CONDITION. AND WAS TOLD THE SAME EXACT THING ABOUT THE DEALERSHIP/ MANUFACTURER'S POSITION. *TR

• 12/14/2008· ELECTRICAL SYSTEM

  THE BATTERY IS OFTEN DRAINED AND CONTINUES TO DO SO ALL THE TIME I'VE RESEARCHED IT ON THE INTERNET AND MANY OWNERS OF THE 2002 HAVE THE SAME PROBLEM, POSSIBLY THE IGNITION SWITCH RELAY. MANY HAVE REPLACED BATTERY, ALTERNATOR AND PROBLEMS CONTINUE. MY CAR IS CURRENTLY DRAINING AND DYING ALL THE TIME I HAVE PURCHASED A JUMP STARTER FOR MY CAR. I HAVE TO JUMP MY CAR EVERY TIME I USE IT. *TR

• 12/14/2006· AIR BAGS

  DT*: THE CONTACT STATED THE FRONT LEFT SIDE CURTAIN AIRBAG DEPLOYED WITHOUT WARNING OR CAUSE ON 2/22/2004, WHILE DRIVING AROUND A CORNER AT 2 MPH. THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER, BUT THE SERVICE DEALER REFUSED TO REPAIR OR REPLACE THE AIR BAG. ON 6/5/2006, A NHTSA RECALL LETTER # 02V145000 FOR THE AIR BAGS: SIDE/WINDOW WAS ISSUED. THE MANUFACTURER AND SALES/SERVICE DEALER REFUSED TO HONOR THE RECALL, ALTHOUGH THE VIN WAS INCLUDED.

• 12/13/2018· FUEL/PROPULSION SYSTEM

  GAS TANK WILL NOT NORMALLY ACCEPT GAS AND CLICKS OFF EVERY 5 CENTS WORTH THAT IS PUMPED. AFTER 3 GALLONS AND 15 MINUTES LATER, THE TANK SPITS OUT THE GAS. THIS PROBLEM IS SO CHRONIC THE ATTENDANTS AT COSTCO GAS TOLD ME MANY SONATAS HAVE THIS ISSUE. RECALL OR CLASS ACTION LAWSUIT?

• 12/11/2016· STRUCTURE

  SEVERE CRACK IN THE REAR SUBFRAME WHICH IS CORRODED AND RUSTED THROUGHOUT. THE REAR TIRE IS STICKING OUT AND THE CAR SWERVES AND IS DANGEROUS TO DRIVE.

• 12/10/2013· SUSPENSION

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT SUBFRAME MOTOR AND SUSPENSION WAS FOUND TO BE SEVERELY CORRODED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER 09V124000 (SUSPENSION) THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 202,000. *TR

• 12/10/2002· SERVICE BRAKES, HYDRAULIC

  WHILE APPLYING BRAKES THERE IS A SQUEAKING AND LOUD GRINDING NOISE. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

• 12/09/2014· SUSPENSION,ELECTRICAL SYSTEM,ENGINE

  ALOT OF PROBLEMS WITH THIS CAR. *TR

• 12/09/2008· STRUCTURE

  VEHICLE FAILED STATE INSPECTION DUE TO THE PASSENGER SIDE FRONT SUBFRAME BEING SEVERELY RUSTED IN ON SPECIFIC AREA. FRAME FAILURE AT THAT POINT IS LIKELY TO CAUSE A WHEEL/SUSPENSION FAILURE, MOST LIKELY WHILE BEING PUT UNDER THE STRAIN OF TURNING/BRAKING. DEALER WILL NOT REPAIR WITHOUT CHARGE. I HAVE PHOTOS OF THE DEFECT IF NEEDED. *TR

• 12/06/2011· FUEL SYSTEM, GASOLINE

  NOT MANY SEEM TO KNOW THE SOLUTION HERE. AFTER MUCH RESEARCH ONLINE AND GOING TO A MECHANIC SITE... I SPENT $250 ON A CANISTER,,, VALVE... AND FILTER... THAT WAS SUPPOSE TO FIX THE PROBLEM. NO GO THERE. SO NOW I MUCH CONTACT HYUNDAI AGAIN.... AFTER THEIR ONLY ADVICE WAS TO BRING IT TO A DEALER. THE DEALER SOLD ME THE PARTS AND SAID THAT THIS WOULD FIX IT. JUST WANT TO POINT OUT THAT THERE ARE MANY CONSUMER'S ONLINE THAT ARE SEARCHING FOR AN ANSWER. IMAGINE ALL OF A SUDDEN.... YOUR CAR THAT YOU HAVE MAINTAINED AND KEPT IN GOOD SHAPE... NO LONGER LETS YOU PUT GAS IN THE TANK. *TR

• 12/06/2006· FUEL SYSTEM, GASOLINE,POWER TRAIN

  DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND WAS HARD TO SHIFT. ALSO, WHEN ATTEMPTING TO FILL THE GAS TANK, THE GAS SPILLED OUT WHILE PUMPING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM.

• 12/05/2012· AIR BAGS

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC TIGHTENED THE FRONT PASSENGER SEAT HARNESS BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

• 12/05/2002· SERVICE BRAKES, HYDRAULIC

  INTERMITTENLEY WHILE APPLYING BRAKES FROM A STOP POSITION THE VEHICLE CONTINUE ON BEFORE STOPPPING. DEALER INFORMED THAT AIR HAD TO BE REMOVED FROM THE BRAKE LINE. TS

• 12/03/2008· STEERING

  ON 11/3/08 I FILED ODI#10248441 REGARDING ROTTED RIGHT SIDE SUB-FRAME ON MY 2002 HYUNDAI SONATA WHICH WAS REPAIRED BY DEALER ON 11/11/08 AS A 1 TIME "GOODWILL" REPLACEMENT. DURING REPLACEMENT OF SUB-FRAME DEALER DAMAGED AND REPLACED FLEXPIPE AND BOLTS. CAR WAS RETURNED AND STARTED LEAKING FLUID WHICH WAS FOUND TO BE POWER STEERING FLUID. WE MONITORED AND REPLACED FLUID BUT STEERING WAS DIFFICULT AND MADE NOISE MOSTLY ON START-UP AND TURNING CORNERS. ON 12/1/08 WE HAD TO HAVE THE CAR TOWED - WE LOST THE POWER STEERING COMPLETELY AND IT WOULD NO LONGER HOLD FLUID. DEALER STATED THAT POWER STEERING RACK MOUNT WAS COMPLETELY CRACKED AND HAD TO BE REPLACE AT A COST OF OVER $1,000. WE ARE REFUSING TO PAY FOR REPAIR STATING THAT CRACKED STEERING MOUNT IS RELATED TO ROT PROBLEM AND IS THE DEALERS RESPONSIBILITY. 12/3/08 WE OPENED A CASE WITH HYUNDAI CONSUMER COMPLAINTS . BASED ON INFORMATION RESEARCHED ON THIS SITE AND OTHER RELATED SITES THE CRACKED POWER STEERING MOUNT IS COMMON AND RELATED TO ROT PROBLEM. CURRENTLY WAITING FOR A RESPONSE FROM HYUNDAI. CAR ONLY HAS 41,400 MILES AND WE HAVE ALREADY HAD TO REPLACE BRAKES, TIRES, HEAT SENSOR, AND SUB-FRAME IN ADDITION TO NORMAL MAINTENANCE. *TR

• 12/02/2010· STRUCTURE

  MY CAR MADE A LOUD THUD WHILE I WAS DRIVING AND THEN I HEARD MY TIRE RUBBING THE WHEEL WELL. I HAD A VERY HARD TIME STEERING AND CALLED MY LOCAL GARAGE. I LOOKED ON THE INTERNET AND SAW THE SPECS ON THE RECALL AND CALLED MY COMPLAINT INTO HYUNDAI. I THEN HAD MY VEHICLE TOWED TO THE NEAREST DEALER WHERE IT SITS AWAITING REPAIR. *TR

• 12/02/2008· SUSPENSION,STRUCTURE

  TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP BECAUSE THE STEERING BECAME DIFFICULT TO CONTROL WHILE DRIVING 20 MPH. THE MECHANIC STATED THAT THE FAILURE WAS IN THE PASSENGER SIDE FRONT SUBFRAMES. THERE WAS A LARGE HOLE THAT RUSTED ALL THE WAY THROUGH THE FRAMES, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. AFTER RESEARCHING THE ISSUE, THE CONTACT FOUND NUMEROUS COMPLAINTS FOR THE SAME DEFECT AND BELIEVES IT SHOULD BE RECALLED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 106,000. UPDATED 01/07/09. *LJ THE SWAY BAR ENDS LINKS AND BUSHINGS WERE WORN. UUPDATED 01/09/09. *JB

• 11/30/2004· SERVICE BRAKES, HYDRAULIC

  WHEN THE BRAKE WAS APPLIED A DRUMMING SOUND WAS HEARD IN THE REAR. THE NEXT OCCURRENCE A DRUMMING SOUND WAS HEARD WITH A GRINDING SOUND. *TC THE WAS A LOT OF CORROSION AND DIRT COLLECTED ON THE BRAKE ASSEMBLY DUE TO SALT AND SAND APPLIED TO THE ROADS IN THE WINTER. *SC *JB

• 11/29/2002· SERVICE BRAKES, HYDRAULIC

  INTERMITTLY WHILE APPLYING BRAKES AT A STOP POSITION CAR CONTINUED TO ROLL. DEALER INFORMED THAT AIR HAD TO BE REMOVED FROME BRAKE LINE. PROVIDE FUTHER INFORMATION. PH

• 11/25/2003· AIR BAGS

  WHILE DRIVING 25 MPH THE DRIVER'S SIDE SIDE IMPACT AIR BAG DEPLOYED INADVERTENTLY. THE CONSUMER HAD THREE CHILDREN IN THE VEHICLE, TWO OF WHICH WERE DISABLED AT THE TIME OF THE INCIDENT. THERE WERE NO INJURIES IN THIS INCIDENT. THE MANUFACTURER AND THE DEALER HAVE BEEN INFORMED OF THE PROBLEM. *NLM

• 11/23/2010· AIR BAGSCrash

  TL*THE CONTACT OWNED A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER WAS REPORTED INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK LOT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

• 11/20/2014· STRUCTURE

  THE CHROME PLATING ON THE INTERIOR DOOR HANDLES PEELED AWAY AND CUT PASSENGER'S HANDS. IN 2009 THE HANDLES WERE "REPAIRED" BY A HYUNDAI DEALER, BUT BY 2013 THE CHROME PLATING WAS AGAIN BEGINNING TO PEEL AWAY AND CUT PASSENGER HANDS. HYUNDAI AMERICA AND THE DEALER BOTH CLAIM THE PROBLEM IS RESOLVED, AND THERE IS ONLY A 12 MONTH WARRANTY. I BELIEVE IT IS IMPROPER TO CLAIM AN ISSUE SUBJECT TO A RECALL WOULD BE "FIXED" BY CREATING THE SAME HAZARD WITH THE SAME PARTS. THIS ISSUE IS REFERRED TO AS "HYUNDAI RECALL NO. 093" IN HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS?SEARCHTYPE=ID&TARGETCATEGORY=R&SEARCHCRITERIA.NHTSA_IDS=09V171000. *TR

• 11/20/2002· AIR BAGSCrash

  WHILE DRIVING 30-35 MPH VEHICLE WAS HIT ON DRIVER SIDE, BETWEEN DRIVER DOOR AND PASSENGER DOOR. BOTH FRONT AIR BAGS DEPLOYED, SIDE AIR BAG ON DRIVER SIDE DID NOT. DRIVER HIT HIS HEAD ON WINDOW. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. TS

• 11/19/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• 11/18/2008· TIRES

  I HAVE HAD TWO VALVE STEMS ON MY 2002 HYUNDAI SONATA GO BAD. I PURCHASED NEW TIRES AT GURNEE HYUNDAI 10/23/07. THE FIRST FAILURE WAS 4 OR 5 MONTHS AGO AND THE MOST RECENT WAS ON 11/2/08. WE WERE TRAVELING IN VIRGINIA AND STOPPED FOR LUNCH WHEN THE FAILURE OCCURRED. IT COULD HAVE BEEN SERIOUS BECAUSE IT WAS THE RIGHT FRONT TIRE AND WE WERE TRAVELING AT HIGHWAY SPEEDS IN THE MOUNTAINS. *TR

• 11/17/2009· STRUCTURE

  I HAVE AN 2002 HYUNDAI SONATA. MY COMPLETE SUBFRAME RUSTED OUT A FEW YEARS AGO. THE CAR WAS ONLY 3 OR 4 YEARS OLD AT THE TIME. THE COMPLETE SUBFRAME WAS REPLACED ON A HUSH HUSH BASES. I HAVE THE PICS TO PROVE IT. NEVER WILL I BUY ANOTHER HYUNDAI OR KIA NEVER. MY GOD MY FAMILY COULD HAVE BEEN KILLED. BUT WHAT DO THEY CARE IT'S NOT THEIR FAMILY. *TR

• 11/16/2011· SUSPENSION

  MONDAY, 11-07-11, RIGHT FRONT TIRE BLEW OUT WHILE DRIVING 45 MPH. THE INSIDE INCH OF TREAD AND SIDEWALL OF THE TIRE HAD EXTREME WEAR DOWN TO THE METAL WIRES. THIS CONDITION WAS NOT OBSERVABLE FROM THE FRONT OR SIDE OF THE CAR. THE REMAINING TREAD SHOWED NORMAL WEAR. THE LEFT TIRE SHOWS SOME OF THE SAME ABNORMAL WEAR PATTERN AS THE RIGHT, LEAVING ME TO BELIEVE THERE WAS AN ALIGNMENT PROBLEM. TUESDAY, 11-09-11, REPLACED FRONT RIGHT TIRE. WEDNESDAY, 11-10-11, SCHEDULED AN ALIGNMENT WITH FIRESTONE COMPLETE AUTO CARE. HOWEVER, AFTER EXAMINING THE VEHICLE, I WAS TOLD BY THEIR MECHANIC THAT THE FRONT RIGHT FRAME WAS CRACKED AND SEPARATING, AND THE CAR WAS NOT SAFE TO DRIVE. CONTACTED MYRTLE BEACH HYUNDAI (MBH)TO EXPLAIN PROBLEM, AND TO SCHEDULE A SERVICE APPOINTMENT. THURSDAY, 11-11-11, MBH CONFIRMED THAT THE FRAME IS CRACKED AND SEPARATING. TOLD US THAT IT WOULD BE REPLACED AT NO COST TO US BECAUSE OF A RECALL, AND THAT CURRENTLY THE CAR IS NOT DRIVABLE. HOWEVER, WE WERE TOLD THAT A NEW REPLACEMENT FRAME PART WOULD NOT BE AVAILABLE UNTIL THE END OF NEXT WEEK. ALSO, WE WOULD HAVE TO PAY FOR ANY ASSOCIATED PARTS TO REPLACE THE BROKEN FRAME, SUCH AS BOLTS, BUSHINGS, AND ETC. IF THEY NEEDED TO BE REPLACED. FURTHERMORE, WE WERE TOLD THAT MBH WOULD NOT PROVIDE US WITH A LOANER VEHICLE DURING THIS RECALL REPAIRS, AND WE WOULD HAVE TO RENT A VEHICLE FOR AT LEAST A WEEK. WE ARE ON EXTENDED VACATION AT MYRTLE BEACH, SC AND ONLY HAVE THIS CAR AS OUR ONLY MEANS OF TRANSPORTATION. RENTED A CAR FROM ENTERPRISE RENT-A-CAR FOR THE WEEK AT $156.99 PLUS TAXES, ETC. IF CAR RENTAL IS NECESSARY LONGER THAN THE WEEK, THE COST IS $29.99 PLUS TAXES, ETC. PER DAY. IN CONCLUSION, THE RECALL REMEDY OF THIS POTENTIALLY SERIOUS SITUATION, AS MAY BE STATED TO BE FREE OR NO CHARGE TO THE VEHICLE OWNER, IT IS NOT INCLUSIVE OF ALL THE RELATED EXPENSES ASSOCIATED WITH THE REPAIRS.

• 11/15/2010· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT WAS REFUELING THE VEHICLE AS GASOLINE BEGAN TO SPEW FROM THE FILLER TUBE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT SHE WOULD NEED A REPLACEMENT OF THE FUEL TANK VALVE. THE VEHICLE WAS NOT REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V178000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY). THE FAILURE AND CURRENT MILEAGE WAS 150,000. UPDATED 01/24/11 *BF UPDATED 02/03/11

• 11/12/2010· STRUCTURE

  TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD CRUNCHING NOISE AND THE VEHICLE STOPPED MOVING. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL WAS POINTING OUTWARD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE SUBFRAME HAD RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 122,050.

• 11/12/2004· UNKNOWN OR OTHER

  THE CONSUMER HAS RECEIVED 2 MAJOR RECALL ON THE VEHICLE. THE FIRST FOR THE ECM (V02) AND THE SECOND FOR THE FUEL VALVE (O66). THE CONSUMER REQUEST REIMBURSEMENT. *NM *SC

• 11/11/2008· STRUCTURE

  2002 HYUNDAI SONATA/4DR SEDAN/2.4L AU - RIGHT FRONT SUB-FRAME COMPLETELY ROTTED OUT. CAR WAS BEING CHECKED FOR A LEAK AND MECHANIC FOUND DAMAGE. CAR WAS TAKEN OFF THE ROAD UNTIL REPAIRED. NO INJURY OR DAMAGE TO PERSON OR PROPERTY. *TR

• 11/11/2008· STRUCTURE

  I OWN A 2002 HYUNDAI SONATA WITH THE ENGINE CRADLE FRAME COMPLETELY RUSTING OUT. VEHICLE FAILED NH STATE INSPECTION AND IS CONSIDERED UNSAFE TO DRIVE AT THIS POINT. MILEAGE: 123,000. *TR

• 11/11/2005· SERVICE BRAKES, HYDRAULIC

  FRONT DISC BRAKE ROTORS WE HAVE TWO 2002 HYUNDAI SONATAS, MODEL GLS 6 CYLINDER. BOTH CARS HAVE HAD ONGOING PROBLEMS WITH FRONT ROTORS WARPING AND HAVING DIFFICULTY BRAKING TO AN EMERGENCY STOP. THE DEALER HAS REPLACED ROTORS ON EACH VEHICLE ONCE, AND WITHIN AN 18 MONTH PERIOD, THE PROBLEM RE-OCCURS. *NM

• 11/08/2008· STRUCTURE

  SUBFRAME RUSTED COMPLETELY THROUGH. LUCKILY THIS WAS DISCOVERED DURING A REPAIR OF A POWER STEERING FAILURE. THIS IS A COMMON COMPLAINT REGARDING THE 1999-2004 SONATA IN HIGH SALT AREAS AND HYUNDAI IS APPARENTLY REPLACING THE FRAME OUT OF WARRANT (MINE WAS UNDER AN EXTENDED WARRANTY ANYWAY). I BELIEVE THIS SHOULD BE A FULL RECALL TO PROTECT THOSE WHO ARE OTHERWISE UNAWARE OF THIS DEFECT WHICH HAS CAUSED, IN SOME CASES, WHEEL SEPARATIONS. DEALER TOLD ME THAT THE PART HAD A LARGE HOLE COMPLETELY THROUGH THE FRAME. *TR

• 11/08/2008· STEERING

  POWER STEERING HOSE RUPTURED ABRUPTLY CAUSING LOSS OF POWER STEERING AT HIGH SPEED. *TR

• 11/08/2001· AIR BAGSCrash

  CONSUMER'S VEHICLE WAS HIT ON DRIVER'S DOOR. SPEED OF IMPACT WAS 45 MPH. UPON IMPACT, DRIVER'S SIDE AIRBAG DID NOT DEPLOY. CONSUMER SUFFERED NECK AND BACK INJURIES. $ 6000.00 DAMAGE TO VEHICLE.*AK

• 11/06/2002· SUSPENSION

  CONSUMER STATES WHILE DRIVING THE VEHICLE WOULD VIBRATE AT ANY SPEED, CAUSING BY THE UPPER BALL JOINT AND THE LOWER BALL JOINT. DEALER HAS INSPECTED THE VEHICLE SEVERAL TIME, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

• 11/05/2003· AIR BAGS

  WHILE DRIVING AT NORMAL SPEED, THE AIR BAG DEPLOYED. THERE WAS NO WARNING PRIOR TO THE DEPLOYMENT. *AK *SCC THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THE VEHICLE WAS ON RECALL, HOWEVER THEY DID NOT HAVE THE CONSUMERS ADDRESS TO NOTIFY HIM. *JB

• 11/04/2004· SUSPENSION

  WENT TO HAVE BRAKES REPAIRED AND WAS TOLD THAT THE RIGHT, FRONT BALL JOINT AND ARM WERE LOOSE. CONSEQUENTLY, BECAUSE OF THE WAY THE CAR WAS UNBALANCED THE TREADS ON THE TWO FRONT TIRES WERE BALD - SO OI HAD TO REPLACE THE TIRES ALSO. I WAS TOLD THAT THE CAR WAS NOT SAFE TO DRIVE AND ONE GOOD POTHOLE COULD HAVE CAUSED THE BALL JOINT AND ARM TO BREAK OFF. THE MOST DISTURBING THING ABOUT THIS WAS THAT I DETECTED NO CHANGE IN THE HANDLING OF THE CAR. NO NEW NOISES. NO INDICATION AT ALL THAT THERE WAS A SERIOUS PROBLEM.*AK

• 11/02/2009· SUSPENSION

  TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE MAKING A RIGHT TURN AT 5 MPH HE NOTICED A LOUD POPPING SOUND FROM UNDER THE VEHICLE. AFTER EXAMINING THE VEHICLE HE NOTICED THAT THE OUTER ARM ASSEMBLY HAD SEPARATED FROM THE PASSENGER SIDE TIRE. 5 DAYS PRIOR, RECALL CAMPAIGN ID NUMBER# 09V124000 WAS PERFORMED ON HIS VEHICLE. AFTER THE REPAIR THE STEERING WHEEL HAD BECAME MORE DIFFICULT TO STEER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 117049. UPDATED 3/30/2010 UPDATED 05/05/10.*JB