2002 GMC Yukon

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2003· ELECTRICAL SYSTEM

  BLOWER MOTOR FOR HVAC SYSTEM COMES ON WHENEVER IT WANTS-EVEN WITH THE VEHICLE TURNED OFF. VEHICLE HAS BEEN IN THE SHOP 11 TIMES FOR THIS SAME PROBLEM. FOR COMPLETE DETAILS VISIT WWW.STEVENRASBACH.COM/GMC

• 12/31/2003· ENGINE AND ENGINE COOLING

  DEFECTIVE ENGINE (PISTONS KNOCKING IN CYLINDERS, AS DOCUMENTED BY DEALER) ON 2002 YUKON SLT; 19,500 MILES

• 12/30/2015· SERVICE BRAKES

  WHEN BRAKING AT A SLOW RATE OF SPEED IT FEELS LIKE MY ABS IS TRYING TO ENGAGE. PULSATIONS IN BRAKE PEDAL AND SLOW TO STOP. THIS OCCURS IN ANY TYPE OF WEATHER. I READ THAT THERE WAS A RECALL FOR THIS EXACT PROBLEM. WHEN I CONTACTED THE RECALL HELP LINE I WAS TOLD THAT MY VEHICLE VIN WAS NOT INCLUDED. ODD. ALL THE SYMPTOMS ARE THERE AND IT STARTED RIGHT AT THE TIME MY VEHICLE TURN 65,000 MILES. SOMEONE PLEASE HELP ME. I'M AFRAID TO DRIVE MY VEHICLE AND I HAVE CALLED AROUND TO GMC DEALERS AND THEY WILL NOT ATTEMPT TO ASSIST ME WITH THIS MATTER. *JS

• 12/30/2005· SERVICE BRAKES, HYDRAULIC

  DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05V379000 REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. NO REPAIRS HAVE BEEN MADE.*AK

• 12/29/2005· SERVICE BRAKES, HYDRAULIC

  I OWN A 2002 YUKON DENALI, AND MY ABS KICKS IN AT LOW SPEEDS. THERE IS ALREADY A RECALL FOR THIS ISSUE BUT MY [XXX] EXCLUDES ME TO OBTAIN THIS RECALL. I OWN A 2002 YUKON DENALI, I LIVE IN THE "SALT BELT" STATES (NEW JERSEY), I AM EXPERIANCING UNWANTED ABS ACTIVATION AT LOW SPEEDS, MY VIN DOES NOT MATCH THE SUV'S MENTIONED FOR THIS RECALL. I MEET ALL QUAILIFATIONS FOR THIS RECALL EXCEPT ONE (MY VIN). SO MY SUV IS NOT COVERED. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/28/2004· ELECTRICAL SYSTEM

  DEC 24 2004 I RETURNED TO MY PARKED CAR AND STARTED THE ENGINE, THE FRONT DEFROST BLOWERS WENT TO HIGH SPEED AND WOULD NOT SHUT OFF. AT MY NEXT STOP I STOPPED AND RESTARTED THE CAR SEVERAL TIMES BUT THE FAN KEPT RUNNING. REMOVING THE KEYS OPENING THE DOOR DID NOTHING. AFTER REMOVING THE FUSE TO THE FRONT HAVC THE FAN STOPPED BUT STARTED AGAIN WHEN THE FUSE WAS RE-INSTALLED. AFTER RETURNING HOME I DISCONNECTED THE BATTERY FOR A HALF HOUR THE FAN STAYED OFF, THE CONTROLS WORKED PROPERLY. DEC 28TH STOPPING FOR GAS, I TURNED THE CAR OFF BUT THE FAN CAM ON AGAIN AT FULL SPEED. I CHECKED ON LINE AND IT SEEMS SEVERAL PEOPLE ARE HAVING THE SAME PROBLEM BUT THE DEALERS HAVE NOT COME UP WITH A FIX. AT THIS TIME I HAVE PULLED THE FUSE TO KEEP THE FAN FROM BLOWING BUT IT'S TOO COLD TO BE DRIVING WITH NO HEAT OR DEFROST IN THE CAR. WHEN I GET HOME WHERE I HAVE TOOLS I WILL AGAIN DISCONNECT THE BATTERY.

• 12/27/2005· PARKING BRAKE

  THE PARKING BRAKE ON OUR 2002 YUKON DOES NOT HOLD ONCE THE REAR BRAKES HAVE WARMED UP. WHEN THE VEHICLE IS ALLOWED TO SIT FOR A FEW HOURS AND THE BRAKES COOL, THE PARKING BRAKE HOLDS. SINCE NEW, THE PARKING BRAKE PEDAL HAS GONE ALL THE WAY TO THE FLOOR, AND THE DEALER TOLD ME THIS IS NORMAL. I'VE COMPLAINED TO THE DEALER ABOUT THIS PROBLEM IN THE PAST WHEN I TOOK IT FOR STATE INSPECTION, AND I WAS TOLD IT WAS A MINOR ADJUSTMENT PROBLEM AND IT HAD BEEN FIXED. SINCE THE CAR WAS COLD WHEN I PICKED IT UP, THE PARKING BRAKE DID WORK FINE. I DIDN'T REALIZE UNTIL LAST SUMMER THAT THE PARKING BRAKE DOESN'T HOLD ONCE THE ROTOR ASSEMBLY IS WARMED UP. CLEARLY, THIS IS A DANGEROUS SITUATION IF PARKED ON A STEEP INCLINE. THE DEALER HAS TOLD ME NOT TO WORRY BECAUSE THEY SAY THE VEHICLE IS SAFE WHEN IN PARK. I DISAGREE. *JB

• 12/23/2014· WHEELS,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ABS AND THE BRAKE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HUB ASSEMBLIES NEEDED TO BE REPLACED. THE DRIVER SIDE HUB ASSEMBLY WAS REPLACED BUT THE PASSENGER SIDE WAS NOT REPLACED. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 07E106000 (WHEELS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.

• 12/23/2001· FUEL SYSTEM, GASOLINE

  38.5 GALLON GAS TANK CAN ONLY BE FILLED TO 2/3 TO 3/4 LEVEL BECAUSE THE DUAL GAS TANK DESIGN DOES NOT ALLOW GASOLINE VAPORS TO EVACUATE, TRAPPING THE GAS VAPORS IN THE TANK WHERE THEY COULD CONCEIVABLY EXPLODE. ALTHOUGH THE DESIGN OF THIS CHASSIS IS TWO YEARS OLD, THE DEALER'S SERVICE MANAGER WAS UNAWARE OF THE PROBLEM. THE MECHANIC CONTACTED GM, AND THEY ARE AWARE OF THE PROBLEM, BUT WOULD NOT DISCLOSE THE EXTENT OF THE PROBLEM, WHAT THEY ARE DOING TO REMEDY IT, OR WHEN CUSTOMERS CAN EXPECT THE DESIGN DEFECT TO BE FIXABLE.

• 12/22/2016· AIR BAGSCrash

  TAKATA RECALL TRAVELING AT SPEED OF 50 MPH ON A COUNTY HIGHWAY ANOTHER VEHICLE PULLED OUT IN FRONT OF YUKON. FRONT OF YUKON IMPACTED THE REAR OF OTHER VEHICLE CAUSING EXTENSIVE DAMAGE TO THE FRONT OF YUKON. AIR BAGS DID NOT DEPLOY. YUKON WAS TOTALLED.

• 12/22/2004· PARKING BRAKE

  DURING 2004 STATE VEHICLE EMISSIONS AND SAFETY INSPECTION IT WAS DETERMINED THAT THE PARKING BRAKE DID NOT WORK. AS A RESULT VEHICLE FAILED INSPECTION AND WILL NOT PASS UNTIL ISSUE RESOLVED. GMC CUSTOMER ASSISTANCE NOTIFIED 12/21 AND DIAGNOSIS AND REPAIR TO BEGIN 12/22. WHEN PARKING BRAKE IS PRESSED, THE PEDAL EASILY REACHES THE FLOOR AND DOES NOT HOLD VEHICLE. *JB

• 12/19/2007· SERVICE BRAKES, HYDRAULIC

  ANTILOCK BRAKES PULSE AND MAKE ACTIVATION NOISE AT LOW SPEED REGARDLESS OF ROAD CONDITIONS. *TR

• 12/18/2006· ELECTRICAL SYSTEM

  TL*- THE CONTACT STATED THAT ALL OF THE LIGHTS ON DASH WENT OUT ON VEHICLE. THE STEERING WHEEL LOCKED UP, THE BRAKES WENT OUT, AND SHE LOST CONTROL OF THE GMC ENVOY. SHE WAS TRAVELING AT 55 MPH AND WAS ABLE TO STOP THE VEHICLE ON THE SHOULDER. THE CONTACT HAD TO PUSH THE BRAKES ALL THE WAY DOWN TO THE FLOOR OF VEHICLE. THE KEY WAS STUCK IN THE IGNITION, HOWEVER IT WAS EVENTUALLY EXTRACTED. THE VEHICLE HAS APPROXIMATELY 56,000 MILES. GMC CALLED HER THIS MORNING AND TOLD HER THERE WERE 7 RECALLS PREVIOUSLY ON THIS VEHICLE, ALL OF WHICH HAD EXPIRED.

• 12/14/2005· STEERING

  ON 07/14/03 AT 22602 MILES, WE TOOK OUR 2002 YUKON XL (REGENCY EDITION) TO SUSS PONTIAC IN DENVER, COLORADO, TO INVESTIGATE A CLUNKING/KNOCKING SOUND COMING FROM THE SUSPENSION WHEN TURNING WHICH CAUSED THE STEERING WHEEL TO VIBRATE. ON OCCASION, THE STEERING WHEEL HAD EXCESSIVE PLAY IN THE WHEEL AND WOULD HESITATE WHEN TURNING. SUSS PONTIAC VERIFIED THE COMPLAINT AND FOUND THE "INTERMEDIATE STEERING SHAFT" DRY AND CLUNKING. THE SHAFT WAS THEN LUBED AS PER BULLETIN #II-00-02-35-003B AND WE WERE TOLD AT THE TIME THAT THE PROBLEM SHOULD NOT REOCCUR. THE PROBLEM RECURRED DURING THE FALL OF 2005 WHILE VACATIONING IN TEXAS. AFTER DISCUSSING THE INCIDENT OVER THE PHONE WE WERE TOLD THAT IT WAS NOT A SAFETY CONCERN, MORE OF AN IRRITATION TO THOSE INSIDE THE VEHICLE AND WE SHOULD HAVE NO PROBLEM GETTING HOME. WE MADE IT BACK TO DENVER WITHOUT INCIDENT, BUT VERY ANNOYING. ON 10/25/05, THE VEHICLE WAS TAKEN TO A DIFFERENT DEALERSHIP (LEN LYALL OF AURORA, CO) ONLY TO LEARN THAT A NEW BULLETIN (# UNKWN) HAD BEEN ISSUED REQUIRING THAT THE "INTERMEDIATE STEERING SHAFT" BE REPLACED. LEN LYALL THEN PULLED A VEHICLE SERVICE INQUIRY LISTING ALL SERVICES PERFORMED ON THE VEHICLE. HOWEVER, IT WAS NOTED IN THE SUMMARY THAT THE SHAFT HAD BEEN REPLACED, BUT MY COPY OF THE INVOICE REFERRED TO THE SHAFT BEING LUBED. I AM NOW TROUBLED BY THE FACT THAT GMC FOUND IT NECESSARY TO REPLACE THE SHAFT AND STILL TELLING ME THAT IT IS NOT A SAFETY CONCERN. I WOULD THINK THAT ANYTHING HAVING TO DO WITH THE ESSENTIAL COMPONENT (BRAKES, STEERING, TIRES, ETC) IS A LIFE SAFETY ISSUE. DOES IT TAKE SOMEONE TO BE SERIOUSLY INJURED OR DIE TO INSTITUTE A MANDATORY RECALL? *JB

• 12/11/2002· TIRES

  AFTER OWNING MY 2002 GMC YUKON XL, I NOTICED UNEVEN TIRED TREAD WEAR AT ABOUT THE 5000 MILE MARK. WHEN MY VEHICLE WAS TAKEN INTO THE CARRIAGE MOTORS COMPANY SERVICE DEPARTMENT FOR MY VEHICLE'S 7500 SERVICE, I MENTIONED MY CONCERN FOR MANNER IN WHICH MY TIRES WERE WEARING. BOTH THE FRONT AND BACK TIRES HAD THE SAME TIRE WEAR SINCE THEY HAD BEEN ROTATED AT 5000 MILES. THE TREAD WEARS UNEVENLY ON THE INSIDE OF BOTH THE FRONT TIRES, CAUSING EXCESSIVE TIRE NOISE FROM INSIDE THE CABIN AND MORE IMPORTANTLY, THE VEHICLE PULLS FROM SIDE TO SIDE. MOST NOTEABLY RIGHT AFTER THE TIRES ARE ROTATED. I HAVE SINCE COMPLAINED ON NUMEROUS OCCASSIONS TO CARRIAGE MOTORS AND EACH TIME WAS GIVEN THE RESPONSE THAT IT IS NORMAL TIRE WEAR FOR A GMC YUKON. SECOND OPINIONS WERE SOUGHT FROM DIFFERENT TIRE DEALERSHIPS IN THE TEMECULA AREA, WITH ALL STATING THAT IT IS NOT NORMAL. MY CONCERN IS FOR MY WIFE AND THREE CHILDREN, AS MY SPOUSE IS THE PRIMARY DRIVER OF THIS VEHICLE. THE VEHILCE HANDLES VERY POORLY ON THE FREEWAY AND MOST RECENTLY, HAVING RECEIVED SOME RAIN IN OUR LOCAL AREA, I WAS ALARMED AT HOW POORLY THE VEHILCLE HANDLED ON THE WET ROADS. A LOCAL TIRE COMPANY IN MY AREA STATED THAT MY TIRES ON NOT CONTACTING PROPERLY WITH THE ROAD, WHICH RESULTS IN POOR HANDLING. IN ADDITION, THE CARRIAGE MOTOR COMPANY STATED THE REASON FOR THE MANNER IN WHICH THE TIRES WEAR FOR "YUKONS" WAS THE DESIGN BY GMC IN AN ATTEMPT TO MAKE A SMOOTHER RIDE FOR THIS VEHICLE. I AM SEEKING THE NHTSA ASSISTANCE IN THIS MATTER AS I HAVE EXHAUSTED ALL EFFORTS WITH THE CARRIAGE MOTORS AND GMC CUSTOMER ASSISTANCE. IF YOUR AGENCY IS UNABLE TO ASSIST ME PLEASE DIRECT ME TO THE APPROPRIATE AGENCY THAT WILL PROVIDE ASSISTANCE IN THIS MATTER. DT

• 12/08/2003· SEAT BELTS

  THERE WERE PROBLEMS WITH THE VEHICLE'S REAR PASSENGER SEATBELT. *MR THE RETRACTING LOCK DID NOT WORK PROPERLY WHEN IT WAS USED TO RESTRAIN A SHILD SAFETY SEAT. *SCC *JB

• 12/07/2006· SERVICE BRAKES, HYDRAULIC

  2002 YUKON W/ABS LIGHT ON AND SOME KIND OF MOTOR RUNNING EVEN IF MY VEHICLE IS OFF. THE NEXT MORNING MY BATTERY WAS DEAD. I TOOK IT TO A DEALERSHIP WHO TOLD ME THAT I NEEDED A NEW ABS MODULE/PUMP AND IT WOULD COST BETWEEN $950 TO $1,200 TO FIX. THEY DISCONNECTED THE MOTOR TO KEEP FROM RUNNING AND DRAINING MY BATTERY. I HAVE NOT HAD ANY PROBLEMS WITH MY BRAKES, THEY ARE FINE. BRAKES WERE INSPECTED AND PASSED INSPECTION. CALLED GMC RECALL LINE AND WAS TOLD THERE WAS NO RECALL FOR 2002 YUKONS IN TEXAS. *JB

• 12/06/2011· SERVICE BRAKES, HYDRAULIC

  I STARTED VEHICLE, DEPRESSED THE BRAKE PEDAL, I THEN PLACED THE SHIFTER INTO REVERSE AND PROCEEDED TO DRIVE WHEN I REALIZED THE VEHICLE WASN'T STOPPING AS USUAL. I THEN PUT THE SHIFTER INTO DRIVE AND PARKED IT . I GOT OUT OF THE VEHICLE AND NOTICED ALOT OF FLUID (ON THE DRIVERS SIDE) ALL OVER THE GROUND. I CALLED A TOW TRUCK TO HAVE IT MOVED TO A MECHANICS LOCATION FOR FURTHER INSPECTION. THE MAIN (CORRODED) BRAKE LINE BURST CAUSING FLUID TO LEAK EVERYWHERE AND CREATING A POTENTIALLY SERIOUS LIFE THREATENING DRIVING HAZARD ( BRAKE FAILURE) HAD I NOT PARKED THE VEHICLE IT WOULD HAVE BEEN A DIFFERENT ENDING....THIS NEEDS TO INVESTIGATED IMMEDIATELY. *TR

• 12/06/2005· SUSPENSION,SERVICE BRAKES, HYDRAULIC

  CONSUMER COMPLAINT REGARDING 2002 GMC NOT BEING INCLUDED IN RECALL. THE VEHICLE WOULD SKID AND GRIND WHEN THE BRAKE PEDAL WAS APPLIED. *TS THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO BE SERVICED FOR RECALL 05V379000. THE DEALER INFORMED THE CONSUMER THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL THEREFORE THEY WOULD NOT REPAIR IT. THE SAME DAY THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY REPLACED THE LEFT FRONT UNITIZED BEARING AND FRONT WHEEL DRIVE HUB ASSEMBLY. *NM

• 12/02/2002· EXTERIOR LIGHTING

  WHILE DRVING THE VEHICLE AT 60MPH AT NIGHT TIME CONSUME STATES HAS PROBLEM WITH INTERIOR LIGHT AS WELL WITH HEAD LIGHTS, CAUSING TO PULL OUT OF THE ROAD. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION THANKS. TS

• 12/01/2010· EQUIPMENT

  TL*THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT A MONTH AGO THE VEHICLE WAS COMPLETELY TURNED OFF WITHOUT THE KEY IN THE IGNITION AND THE AIR CONDITIONER CAME ON FULL BLAST. THE FAILURE HAPPENED AGAIN, BUT INSTEAD OF THE AIR CONDITIONER IT WAS THE HEAT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY CORRODED WIRES UNDERNEATH THE DASHBOARD. THE CONTACT HAD THE WIRES REPLACED AFTER THE FIRST OCCURRENCE, BUT THE FAILURE RECURRED WITH THE HEAT VOLUNTARILY COMING ON. THE DEALER HAD NOT INSPECTED THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 183000. THE CURRENT MILEAGE WAS 184000.

• 11/30/2005· SUSPENSION,SERVICE BRAKES, HYDRAULIC

  2002 GMC YUKON FRONT WHEEL ASSEMBLY HAD TO BE REPLACED. *TS AFTER THE RECALL FOR THE WHEEL SPEED SENSOR WAS COMPLETE THE DEALER CLAIMED THEY ALSO HAD TO REPLACE THE LEFT HUB ASSEMBLY DUE TO CORROSION. THE REPLACEMENT OF THE HUB WAS NOT GOING TO BE COVER UNDER WARRANTY BECAUSE IT HAD EXPIRED. *NM

• 11/29/2013· SERVICE BRAKES

  DRIVING ON RT 22 IN NJ AT 55MPH WHEN TRAFFIC LIGHT CHANGED TO RED AND STEPPED ON BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. THE CAR ONLY SLOWED SLIGHTLY AND ENDED UP IN THE MIDDLE OF THE INTERSECTION BEFORE IT STOPPED. LUCKY THAT IT WAS IN THE MID AFTERNOON AND THE TRAFFIC WAS LIGHT BECAUSE THE DISTANCE TO STOP WAS ABOUT 5 TIMES THE NORMAL DISTANCE AND HAD TO USE EMERGENCY BRAKE TO STOP THE CAR. THERE WAS A SUDDEN FAILURE OF THE BRAKE LINE DUE TO CORROSION, I HAD THE CAR INSPECTED BY A MECHANIC, CAUSING THE PRESSURE TO DROP IN THE SYSTEM. AFTER THE INCIDENT I WENT ONLINE AND FOUND THAT THIS IS A PROBLEM FOR YEARS WITH THIS MAKE AND MODEL. I AM A SURGEON AND FIND IT WORRISOME THAT THIS AGENCY HAS NOT RECALLED THIS DEFECT AND THAT GMC HAS NOT NOTIFIED CONSUMERS OF THE POSSIBILITY SO THEY CAN HAVE THE BRAKE LINES CHANGED. *TR

• 11/29/2005· STEERING,EQUIPMENT

  2002 YUKON. STEERING PART ISSUE. REPLACED TWICE IN TWO YEARS, LUBRICATED PRIOR TO THAT. BEEN IN SHOP FOR SAME THING 4 TIMES OR MORE FOR SAME ISSUE. WHEN MANUFACTURER CONTACTED ABOUT THIS AFTER THE FOURTH TIME IN THE SHOP FOR SAME ISSUE....STATED "IF STAYS FIXED FOR A YEAR, SERVICE DEPARTMENT DOING THEIR JOB AND NOT GM'S PROBLEM....NO PERMANENT RESOLUTION" MANUFACTURER REQ# 1-375628602. IF THIS PERSISTS, COULD CAUSE MAJOR ACCIDENT/INJURIES. *JB

• 11/27/2002· VISIBILITY

  FRONT HEATER ONLY OPERATES AT FULL TEMPERATURE SETTING 82 DEGREES. OTHERWISE, THE HEATER IS BLOWING COLD AIR, ABOUT THE OUTSIDE AIR TEMPERATURE. THE ONLY WAY TO REGULATE INSIDE TEMPERATURE IS TO SET AT 82 DEGREES, THEN TURN SYSTEM OFF UNTIL THE CABIN IS COLD, THEN TURN HEATER BACK ON, ETC. THIS NEEDS TO BE DONE EVERY FEW MINUTES, CAUSING CONSTANT DRIVER DISTRACTION. DEALER IS ADVISING GM TECH CENTER IS STATING THE SYSTEM IS OPERATING AS DESIGNED. DT

• 11/26/2005· SERVICE BRAKES, HYDRAULIC

  ABS SYSTEM ALWAYS ACTIVATES WHEN IT SHOULDN'T AT SLOW SPEEDS, RESULTING IN INCREASED STOPPING DISTANCES. *NM

• 11/24/2014· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE ABS WOULD ERRONEOUSLY ACTIVATE CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. UPDATED 12/22/14*LJ UPDATED 05/26/2015 *JS

• 11/22/2010· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STOPPED ACCELERATING AND A BATTERY INDICATION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND WHEN IT WAS RESTARTED, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 116,000.

• 11/22/2009· SERVICE BRAKES, HYDRAULIC

  AFTER THREE PREVIOUS "REPAIRS" INCLUDING ONE RECALL, OUR 2002 GMC YUKON XL ABS BRAKES ARE MALFUNCTIONING FOR THE FOURTH TIME, EXHIBITING THE EXACT SAME CONDITION THAT WAS THE SUBJECT OF A 2005 RECALL. THE ABS BRAKE SYSTEM ACTIVATES ON DRY PAVEMENT WHEN BRAKES ARE APPLIED AT LOW SPEEDS, RESULTING IN A LONGER THAN NORMAL STOPPING DISTANCE. ON SEVERAL OCCASIONS COLLISIONS HAVE NARROWLY BEEN AVOIDED AS THE ABS BRAKE PEDAL "CHATTERING" INTERFERES WITH NORMAL BRAKING AT CRUCIAL TIMES. *TR

• 11/21/2005· SERVICE BRAKES, HYDRAULIC,VISIBILITY,EQUIPMENT

  CONSUMER REQUESTING REIMBURSEMENT FOR REPAIR OF EXCESSIVE CORROSION OF BRAKING SYSTEM, FRONT AND REAR ON GMC 2002 YUKON. *TS ***NO ANSWER REQUIRED*** THE A/C COMPRESSOR WAS NOISY ON STARTUP. SOP COMPRESSOR HAD INTERNAL PISTON FAILURE IN COMPRESSOR. . THE SUNROOF WOULD NOT CLOSE ALL THE WAY. THE DEALER HAD TO INSTALL A NEW SUNROOF FRAME. *NM

• 11/20/2014· SERVICE BRAKES

  I HAVE BEEN NOTIFIED BY 2 MECHANICS THAT THE MY BRAKE LINES ARE RUSTED/CORRODED AND NEED TO BE REPLACED. I HAVE RESEARCHED THE MULTIPLE COMPLAINTS TO GMC REGARDING THIS ISSUE. NHTSA HAS RECOMMENDED A RECALL. DESPITE GMC CORPORATE STATEMENTS THAT THE FIX/REPLACEMENT OF BRAKE LINES WILL COST $500 (PARTS AND LABOR) THE GMC DEALER IN MY AREA (DANVERS, MA) HAS QUOTED ME OVER $1,200 AND CLAIMS IGNORANCE TO THE $500 CLAIM. I BELIEVE THIS REPAIR SHOULD BE SUBJECT TO RECALL AND CORRECTION BY GMC AT NO COST TO ME THE OWNER. *TR

• 11/19/2003· FUEL SYSTEM, GASOLINE

  FUEL TANK LEAKS WHEN FILLED BEYOND 2/3-3/4 FULL. GAS TANK LEAKED GAS ON GARAGE FLOOR DAMAGING COATED/SEALED FLOOR. FORTUNATELY LEAKAGE WAS DISCOVERED BEFORE IT WAS ABLE TO IGNITE. VEHICLE WAS TAKEN TO DEALER AND I WAS ADVISED THAT IN FACT THE PROBLEM WAS A FAULTY GAS TANK. I WAS ALSO ADVISED INITIALLY THAT A REPLACEMENT TANK WOULD NOT BE AVAILABLE UNTIL JANUARY, 2004. AS IT TURNS OUT, THEY OBVIOUSLY HAVE HAD A SIGNIFICANT NUMBER OF THESE COMPLAINTS AND I SUSPECT THAT THEY HAVE HAD TO REDESIGN AND PRODUCE A SAFER REPLACEMENT TANK. MY DEALER HAS REPLACED "SEVERAL" OF THESE TANKS. WHY WAS THERE NOT A NOTICE SENT OUT TO THE OWNERS OF THESE VEHICLES WHEN THEY ARE AWARE OF THE SIGNIFICANCE OF THE PROBLEM. ARE WE GOING TO HAVE TO WAIT UNTIL THE LEAKAGE OF FUEL IN OUR GARAGES IS IGNITED WITH A WATER HEATER COMING ON WHILE WE ARE SLEEPING? THIS PROBLEM MUST BE ADDRESSED IMMEDIATELY. I PURCHASED ANOTHER IDENTICAL YUKON XL WITH MY DAUGHTER FROM THIS SAME DEALER. THIS VEHICLE IS CURRENTLY OUT OF SERVICE AT THE DEALERS LOCATION WAITING FOR A REPLACEMENT GAS TANK. *LA

• 11/18/2009· SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM

  MY 2002 GMC YUKON HAS THE PROBLEM THAT WHEN STOPPING AT SLOW SPEEDS THE ABS BRAKES ACTIVATE CAUSING THE CAR TO LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. THIS IS THE THIRD TIME I HAVE EXPERIENCED THIS WITH THIS VEHICLE. THE FIRST TIME WAS JUST BEFORE THE RECALL FOR THIS PROBLEM IN 2005, THE SECOND TIME WAS IN THE SUMMER OF 2007 WHEN IT WAS FIXED UNDER THE RECALL, AND JUST RECENTLY WHEN I HAD TO AGAIN PAY FOR THE REPAIR. EACH TIME IT WAS REPAIRED BY REMOVING AND CLEANING OR REPLACING THE SENSORS. OBVIOUSLY THE REPAIR DONE AS A RESULT OF THE RECALL IS TEMPORARY AT BEST AND THE SAFETY ISSUE OF THE CAR LURCHING FORWARD RETURNS. IN MY CASE IT APPEARS TO RETURN IN ABOUT 2 YEARS. *TR

• 11/17/2014· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS LEAKING. THE DEALER DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND FRACTURED DUE TO DEFECTIVE METAL. AS A RESULT, THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/15/15*LJ THE BRAKE LINES ROTTED OUT AND CAUSED FLUID TO LEAK, WHICH IN TURN CAUSED THE BRAKES TO FAIL. UPDATED 03/03/15*JB

• 11/17/2013· SERVICE BRAKES

  I HAVE JUST SUBMITTED A FIRST COMPLAINT # 10552595 FOR DEFECTIVE GMC YUKON BRAKE LINES. I AM NOW SUBMITTING SECOND COMPLAINT FOR A SUBSEQUENT INCIDENT WITH THE SAME VEHICLE. ON OCT. 5, 2013 I WAS DRIVING ALONE TO THE SUPERMARKET IN PENNSYLVANIA. AS I WAS STOPPING FOR AN UPCOMING STOP SIGN, MY BRAKES FAILED TO OPERATE, AGAIN! THE BRAKE PEDAL AGAIN WENT COMPLETELY TO THE FLOOR. AS THERE WAS ALMOST NO STOPPING POWER LEFT, I AGAIN PULLED THE EMERGENCY BRAKE AND DOWNSHIFTED TO LOW, AND PARTIALLY SLOWED, AND STOPPED JUST AFTER THE INTERSECTION. I WAS WITHIN SIGHT OF MY AUTO SHOP, AND I VERY SLOWLY PROCEEDED THROUGH ONE ADDITIONAL INTERSECTION TO THE SHOP. WHEN I PULLED INTO HIS PARKING LOT, I COULD SEE THE HYDRAULIC BRAKE FLUID WAS RUNNING OUT OF THE REAR BRAKE LINE ONTO THE PAVEMENT! MY MECHANIC NOW TOLD ME THAT THE REAR BRAKE LINES WERE RUSTED TO THE POINT OF CAUSING A MAJOR BRAKE FLUID LOSS. HE REPLACED THE REAR BRAKE LINES WITH STAINLESS STEEL TUBING AND FITTINGS. I HAD TO PAY $509.45 TO MAKE THIS ADDITIONAL BRAKE LINE REPAIR. BASED UPON THE NHTSA IS INVESTIGATING THESE DANGEROUS AND DEFECTIVE GMC BRAKE LINES IN THE 'RUST STATES' INCLUDING MY HOME IN PENNSYLVANIA, THE US GOVT MUST NOW FORCE GMC TO RECALL THESE INFERIOR CORROSIVE BRAKE LINES TO AVOID THE CHANCE FOR FATAL ACCIDENTS. GMC SHOULD REIMBURSE ME FOR MY COSTS, NOW TOTALING $ 994.80. THIS IS NOW THE SECOND NHTSA INCIDENT COMPLAINT I HAVE FILED IN 2013 FOR THE TOTAL FAILURE OF MY CORRODED AND BURST GMC YUKON BRAKE LINES. (PLEASE NOTE THE MILEAGE OF MY VEHICLE ON 4/19/13 WAS 132,593 AND THEN ON 10/5/13 IT WAS 137,813.) -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/17/2013· SERVICE BRAKES

  ON APRIL 19, 2013 I WAS DRIVING WITH MY DAUGHTER IN WILMINGTON DE TO THE AMTRAK STATION. APPROXIMATELY 3 BLOCKS AWAY FROM ARRIVING, MY BRAKES FAILED AS I ATTEMPTED TO STOP AT A TRAFFIC LIGHT. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. AS THERE WAS ALMOST NO STOPPING POWER LEFT, I PULLED THE EMERGENCY BRAKE AND DOWNSHIFTED TO LOW, AND PARTIALLY SLOWED, STOPPED IN THE LAST SECTION OF THE INTERSECTION. I PULLED TO THE SIDE OF THE ROAD AND HAD THE CAR TOWED TO MY AUTO SHOP. MY MECHANIC TOLD ME THE FRONT BRAKE LINES WERE RUSTED TO THE POINT OF CAUSING A MAJOR BRAKE FLUID LOSS. HE REPLACED THE BRAKE LINES WITH STAINLESS STEEL TUBING AND FITTINGS. I HAD TO PAY $485.35 TO MAKE THIS REPAIR. I NOW KNOW NHTSA IS INVESTIGATING THESE DANGEROUS AND DEFECTIVE GMC BRAKE LINES IN THE 'RUST STATES' INCLUDING MY HOME IN PENNSYLVANIA. THE US GOVT SHOULD FORCE GMC TO RECALL THESE INFERIOR CORROSIVE BRAKE LINES TO AVOID THE CHANCE FOR FATAL ACCIDENTS, AND GMC SHOULD REIMBURSE ME FOR MY COSTS. I WILL NOW FILE A SECOND NHTSA INCIDENT REPORT FOR A SECOND "REAR" BRAKE LINE FAILURE IN OCT 2013. -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/17/2009· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2002 GMC YUKON WHICH WAS PURCHASED BRAND NEW IN 2002. HE STATED THAT THE ANTI-LOCK BRAKING SYSTEM WAS ACTIVATING INAPPROPRIATELY AT LOW SPEEDS OF 8 MPH AND UNDER. THE FAILURE WOULD CAUSE THE PEDAL TO PULSE AND WOULD NOT STOP IN A NORMAL FASHION. THE VEHICLE WOULD BRAKE ON AND OFF AND CAUSED HIM TO FEEL AS IF HE WAS LOSING CONTROL OF THE VEHICLE. ALTHOUGH THERE WAS A RECALL CAMPAIGN REGARDING THE SAME FAILURE (NHTSA CAMPAIGN ID NUMBER: 05V379000) HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WOULD TAKE NO LIABILITY FOR REPAIRS IN THE VEHICLE. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 87,944. UPDATED 12/22/09 *BF UPDATED 12/22/09. *JB

• 11/17/2008· STRUCTURECrash

  MY WIFE WAS DRIVING ON THE HIGHWAY AND THE BACK LIFT GLASS BLEW OFF THE TAILGATE AND HIT A MOTORCYCLIST HE WAS NOT INJURED BUT THERE WAS SOME DAMAGE TO HIS BIKE. THE INSURANCE COMPANY WILL NOT COVER THE REPAIRS TO THE GLASS AND THE DEALER SAID THAT THERE IS NO RECALL FOR THE GLASS SO I HAVE TO PAY FOR REPLACEMENT OUT OF POCKET. WHEN I WENT TO THE GLASS PLACE THE GUY TOLD ME THE SAME THING HAPPEN WITH HIS SUV AND THE DEALER SAID THEY HAD TO UPDATE HIS LIFT GLASS WITH BOLTS INSTEAD OF THE GLUE THAT WAS ORIGINALLY USED WHEN MANUFACTURED. *TR

• 11/16/2011· SERVICE BRAKES, HYDRAULIC

  BRAKE LIGHT CAME ON COMING DOWN TO FLORIDA. CHECK FLUID AND IT WAS WAY DOWN. TOOK TO MECH. AND DISCOVERED SOME OF THE BRAKE LINES WERE RUSTED. ONE WORST THAN THE OTHER. THIS IS A SAFETY HAZARD AND SHOULD BE RECALLED AT NO COST TO THE CUSTOMER. THE NHTSA SHOULD GO AFTER THE MANUFACTURE FOR THIS FEDERALLY REGULATED DEFECT. *TR

• 11/14/2010· SERVICE BRAKES, HYDRAULIC

  THE BRAKES RECENTLY FAILED ON OUR 2002 GMC YUKON XL 1500 4WD SUV. WHILE DESCENDING A MODERATELY STEEP HILL ON OUR STREET, MY WIFE DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE, AND THE PEDAL WENT ALL OF THE WAY TO THE FLOOR. THANKFULLY, SHE WAS ABLE TO COAST THE VEHICLE UP THE NEXT HILL AND BRING IT TO A STOP. INSPECTION REVEALED BRAKE FLUID HAD LEAKED FROM A HIGHLY CORRODED BRAKE LINE ON THE UNDERSIDE OF THE VEHICLE, BELOW THE DRIVER'S SEAT. THREE OTHER ADJACENT BRAKE LINES WERE ALSO SIMILARLY CORRODED. UPON CONTACTING THE NEAREST GM DEALER (TOM GILL CHEVROLET, FLORENCE, KY), THE SERVICE AGENT INFORMED ME "THAT'S NOT UNCOMMON IN A 9-YEAR OLD VEHICLE." FOUR ALMOST COMPLETELY RUSTED BRAKE LINES, IN JUST 8 YEARS? THAT RIDICULOUS! I HAVE A 16-YEAR-OLD TOYOTA IN THE DRIVEWAY THAT DOESN'T HAVE THIS PROBLEM, AND I SHOULDN'T EXPECT TO HAVE IT WITH MY MUCH MORE EXPENSIVE AND FAR NEWER AMERICAN MADE SUV. TOM GILL SERVICE REFUSED TO GIVE ME AN ESTIMATE OF REPAIR, STATING I WOULD HAVE TO HAVE IT TOWED THE 17 MILES TO THE DEALERSHIP, WITH A "WE'RE COMPETITIVE--WE'LL GIVE YOU A COMPETITIVE PRICE." COMFORTING. A FEW MORE CALLS TO LOCAL SHOPS REVEALED AN ESTIMATE OF BETWEEN $850-1,100 FOR REMOVAL AND REPLACEMENT OF ALL FOUR LINES. I ENDED-UP SPENDING 22 HOURS PULLING-OUT THE OLD LINES AND BENDING/FLARING/INSTALLING ENTIRELY NEW FRONT LINES MYSELF. LAST WEEK I LEARNED I'M NOT ALONE--A WCPO NEWS REPORT REVEALED THIS IS PROBLEMATIC WITH GM TRUCKS/SUVS, WITH GM DEFLECTING BLAME TO "SALT BRINE." AFTER ALL OF THESE YEARS, AMERICAN MANUFACTURERS ARE STILL TAKING SHORTCUTS AND CANNING ETHICS...TOYOTA WILL CONTINUE TO WIN MARKET SHARE AS LONG AS THIS CRAP CONTINUES. I'M ANGRY BECAUSE IT'S PUTTING OUR FAMILIES AT RISK. NO ONE GOT HURT THIS TIME, AT LEAST NOT IN MY FAMILY, BUT THE POTENTIAL IS CERTAINLY THERE. I THINK GM SHOULD BE HELD ACCOUNTABLE, AND I AM HOLDING ONTO THE CORRODED BRAKE LINES AS EVIDENCE IN THE EVENT OF A FUTURE RECALL. I'D ALSO LIKE THOSE 22 HOURS BACK. *TR

• 11/14/2002· AIR BAGSCrash

  VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION WITH ANOTHER SUV ("T-BONE"). SPEED WAS APPROXIMATELY 35-45 MPH HIT BRAKES, BUT OTHER VEHICLE PULLED IMMEDIATELY OUT IN FRONT OF VEHICLE IN QUESTION. SMASHED FRONT END OF VEHICLE EQUALLY ON BOTH SIDES (SQUARE IMPACT) AND CAUSED CONTENTS FROM VEHICLE TO COME FROM FAR BACK TO THE FRONT SEATS. WENT FROM 45-0 MPH IN A FEW FEET (ALMOST FLIPPED OTHER SUV), YET AIR BAGS DID NOT DEPLOY. FORCE CAUSED SEATBELT TO COMPLETELY STRETCH OUT AND LOCK IN PLACE PERMANENTLY. (WOULD NOT RETRACT AFTERWARDS) ALL WITNESSES INCLUDING POLICE, TOW TRUCK, AND INSURANCE COMPANY SAY AIRBAGS SHOULD HAVE DEPLOYED. THE CAR IS SCHEDULED FOR REPAIRS AND WE ARE TERRIFIED TO GET IT BACK IN REPAIRED CONDITION. WE DO NOT WISH TO ENDANGER THE LIVES OF OUR FAMILY AND GM IS NOT REPLYING. DT

• 11/11/2004· WHEELS

  I AM THE ORIGINAL OWNER OF A 2002 YUKON XL TRUCK. I PURCHASED THE TRUCK TWO YEARS AGO FROM A GMC DEALER IN MACON GA. I NOTICED THE STEERING COLUMN FELT LOOSE AND MADE UNUSUAL NOISE WHEN GOING OVER BUMPS AND WHEN TURNING. I TOOK THE TRUCK INTO A LOCAL DEALER UNDER A WARRANTY CALL. THE SERVICE DEPARTMENT REPAIRED/ADJUSTED THE STEERING SYSTEM AND THE VEHICLE DROVE FINE FOR APPROXIMATELY 6 MONTHS. HOWEVER THE SAME NOISE CAME BACK AND THE TRUCKS ANTI LOCK BRAKE LIGHT AND TRACTION ASSISTANCE LIGHTS CAME ON. I TOOK THE TRUCK TO A REPAIR SHOP TO HAVE IT LOOKED. THE SHOPS OWNER DISCOVERED ONE OF THE FRONT HUB ASSEMBLIES HAD FAILED AND NEEDED TO BE REPLACED. THE OWNER TOLD ME THE HUBS BEARINGS HAD COMPLETELY FAILED AND THERE WAS A STRONG POSSIBILITY THE WHEEL COULD HAVE SEPARATED FROM THE VEHICLE. THIS TRUCK IS 2 YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *JB

• 11/08/2002· FUEL SYSTEM, OTHER

  CONSUMER CALLED COMPLAINING ABOUT A CIRCUIT SHORT ON THE PANEL WHICH IT DISABLES THE CRUISE CONTROL. DEALER WAS NOTIFIED AND DENIED TO WORK ON THE VEHICLE BECAUSE THERE IS NOT A RECALL FOR THAT METTER. TS

• 11/05/2007· ENGINE AND ENGINE COOLING

  MY GMC YUKON 2500 WITH THE 8.1L STALLS WHILE DRIVING. THIS IS UNEXPLAINABLE AND UNREPEATABLE. THIS HAS OCCURRED PROBABLY 6 OR 7 TIMES AND IS A REAL DANGER AS YOU LOOSE POWER STEERING AND BRAKES. I BELIEVE IT IS THE CAM POSITIONING SENSOR. WHAT IS MY RECOURSE TO HAVE FIXED BY MANUFACTURER. *TR

• 11/04/2014· SERVICE BRAKES

  I HAVE HAD 2 INCIDENTS WITH MY 02 GMC YUKON WHERE THE BRAKE LINES HAVE FAILED DUE TO EARLY AND UNEXPECTED/UNREASONABLE CORROSION WHERE THEY FAILED WITHOUT WARNING ALMOST CAUSED SERIOUS ACCIDENTS. THE FIRST INCIDENT OCCURRED WITH ABOUT 76,000 MILES ON THE CAR AND I WAS DRIVING ON THE HIGHWAY AND APPLIED THE BRAKES AS I APPROACHED THE EXIT RAMP AND THE PEDAL WENT STRAIGHT TO THE FLOOR WITHOUT THE VEHICLE STOPPING. WITH MY FAMILY IN THE CAR I DRIFTED PAST THE EXIT AND APPROXIMATELY ANOTHER 1 MILE BEFORE FINALLY COMING TO A STOP ON THE SHOULDER. AFTER GETTING THE CAR TOWED TO A LOCAL MECHANIC, THEY INFORMED ME THAT THE REAR BRAKE LINES RUSTED THROUGH AND THIS WAS A COMMON PROBLEM THEY SEE ON GM VEHICLES. THEY WERE SURPRISED I WAS NOT IN A SERIOUS ACCIDENT AND I PAID $500 TO HAVE THE REPLACEMENT LINES FABRICATED. ABOUT A YEAR LATER WITH ABOUT 85,000 MILES ON THE VEHICLE AND AGAIN WITHOUT WARNING AS MY WIFE WAS DRIVING MY CHILDREN ACROSS A BRIDGE AND ATTEMPTED TO BRAKE AND AGAIN THE PEDAL WENT STRAIGHT DOWN TO THE FLOOR NOT STOPPING THE VEHICLE AND SHE HELD DOWN THE HORN TO WARN PEDESTRIANS AND OTHER CARS. THE VEHICLE FINALLY STOPPED AFTER RUNNING 2 RED LIGHTS. THE MECHANIC INDICATED THAT ALL THE LINES COMING OUT OF THE MASTER CYLINDER/BOOSTER WERE RUSTED THROUGH AND BRAKE FLUID WAS POURING OUT. AGAIN HAVING TO FABRICATE AND REPLACE ALL THE LINES OUT OF THE MASTER CYLINDER WAS EXPENSIVE, THIS TIME COSTING $1,500. THE NHTSA NEEDS TO DO A FULL INVESTIGATION OF THIS PROBLEM AS I HAVE HEARD MANY TIMES THAT THIS IS A FAULTY DESIGN AND EXTREMELY DANGEROUS REQUIRING A RECALL. I TAKE GOOD CARE OF MY CARS, HAVE THE UNDERCARRIAGE CLEANED FREQUENTLY AND ASK MY MECHANIC TO INSPECT EVERYTHING ON THE CAR ON A BI-ANNUAL BASIS AND THESE INCIDENTS HAPPEN WITHOUT WARNING. I HOPE GM WILL REIMBURSE ALL THOSE LIKE ME WHO SPENT THOUSANDS FIXING THE VEHICLE AFTER A VERY DANGEROUS SITUATION. *TR

• 11/02/2014· SERVICE BRAKES

  WHILE TURNING INTO A MALL PARKING LOT FROM A MAIN STREET, APPLIED BRAKES TO SLOW DOWN INTO THE PARKING LOT FOR A VEHICLE TO PASS IN FRONT OF ME. WITHOUT ANY PRIOR WARNING THE BREAK PEDDLE WENT TO THE FLOOR AND I WAS UNABLE TO STOP EVEN FROM A SLOW SPEED. LUCKLY I WAS ABLE TO DRIVE AROUND THE VEHICLE IN FRONT OF ME BECAUSE THE BREAKS SEEMED TO FAIL ABOUT 95%. I PUMPED THE BREAKS A FEW TIME AND GOT INTO THE CLOSEST PARKING SPACE. THE VEHICLE WAS NOT SAFE TO DRIVE DO TO SUDDEN BREAK FAILURE. THE REPAIR GARAGE CERTIFIED MECHANIC SAID THE BREAK LINE HAD RUSTED THRU AND THE BREAK FLUID WAS RAPIDLY LEAKING. I HAD THE GARAGE REPLACE ALL THE ENTIRE RUSTED BREAK LINES ($646.00) TO BE ABLE TO DRIVE SAFELY AND AVOID ANOTHER SUDDEN BREAK FAILURE DUE TO RUSTED BREAK LINES. OTHERWISE THE CAR HAS BEEN WELL TAKEN CARE FOR AND IN EXCELLENT RUNNING CONDITION. MY MECHANIC SAID THEY HAD REPAIRED SEVERAL GMC VEHICLES WITH THIS IDENTICAL PROBLEM. I BELIEVE GMC HAS SOLD A CAR WITH DEFECTIVE SAFETY PARTS WHICH HAVE WORN PREMATURELY. *TR

• 11/01/2013· SERVICE BRAKES

  BRAKE LINES SEVERELY RUSTED, BRAKING FLUID LEAKING, NEEDED FULL REPLACEMENT. *TR

• 10/31/2005· STEERING

  I AM WRITING TO TALK TO YOU ABOUT MY RECURRING ISSUES WITH MY STEERING COLUMN IN MY 2002 YUKON XL. IN SHORT, IT RATTLES. ON THE ROAD, IT RATTLES AT A LOW THUD, THUD, THUD SOUND. TURNING CORNERS, IT RATTLES WITH THE SAME SOUND. INITIALLY, WHEN I TOOK IT TO BERGLUND CHEVROLET, IN ROANOKE, VA, THEY ATTEMPTED TO REMEDY THE PROBLEM WITH A LUBE KIT. WHEN THE PROBLEM SURFACED AGAIN, I BROUGHT IT BACK AND THE INTERMEDIATE STEERING COLUMN WAS REPLACED. 20,000 MILES LATER, I FACE THE PROBLEM FOR THE 3RD TIME. I DRIVE ON THE ROAD, NEVER OFF ROAD. I HAVE OWNED A NUMBER OF VEHICLES, AND ALWAYS HOLD ON TO THEM UNTIL THEY EXCEED 150,000 MILES. NEVER HAVE I HAD TO REPLACE ONE STEERING COLUMN, IN ANY VEHICLE, AND I OBVIOUSLY HAVE NEVER HEARD OF A VEHICLE REQUIRING MORE THAN ONE. I HAVE LEARNED FROM GMC THAT THERE WAS A FIRST GENERATION FIX AND A SECOND-GENERATION FIX. I REALLY DON'T KNOW WHICH GENERATION I GOT, BUT I DO KNOW IT WAS NOT A FIX. AFTER SOME ARGUING, THE FIRST REPAIR WAS COVERED. THE SECOND WAS COVERED, AS WELL, BUT ONLY AFTER ARGUING ONCE MORE. IT SEEMS PERFECTLY CLEAR TO ME THAT THIS SHOULD BE REPAIRED AGAIN, AT NO COST TO ME, BECAUSE I HAVE NEVER RECEIVED A SATISFACTORY REMEDY TO THIS PROBLEM '' A PROBLEM ACKNOWLEDGED BY GMC AS NEEDING TO BE REMEDIED. IT IS OBVIOUS THAT MY VEHICLE HAS NOT GOT THE STEERING COLUMN SOLUTION THAT WORKS. I HAVE SAFETY CONCERNS. NO ONE SHOULD EXPECT TO REPLACE A STEERING COLUMN ON A VEHICLE EVERY 20,000 MILES. IT IS NOT A FILTER OR FLUID THAT NEEDS CHANGING AT INTERVALS, AND I REFUSE TO HAVE THIS TREATED AS IF IT WERE REGULAR MAINTENANCE. I AM WORRIED ABOUT THE SAFETY OF A UNIT THAT WEARS OUT SO QUICKLY, AND AM VERY DISTURBED BY THE COMPLACENCY OF GMC ABOUT SUBJECTING ME TO CONTINUOUS REPAIRS, AND APPARENTLY HIDING BEHIND POLICIES RATHER THAN DOING THE RIGHT THING WITH A CUSTOMER. *NM

• 10/31/2005· VISIBILITY,EQUIPMENT

  REAR SIDE MIRROR ON BOTH DRIVER AND PASSENGER SIDE HAVE HAIRLINE CRACKS. THEY WERE REPLACED AND NOW THEY ARE BACK. THE HAIRLINE CRACK IN THE MIRROR DISTORTS VIEWS AND IS A SAFETY CONCERN. I BELIEVE THE MIRRORS ARE TOO THIN TO HANDLE THE DEFROST OPTIONS ON THE MIRRORS. THEY SEEN TO FAIL ON THEIR OWN. *NM

• 10/30/2014· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.