2002 Ford Mustang

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2020· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  WHILE IDLING MY CAR SUDDENLY HAD CYLINDER #3 MISFIRE AND THE SPARK PLUG BLOW OUT OF THE CYLINDER HEAD.

• 12/16/2008· AIR BAGSCrash

  DRIVING ON HIGHWAY, RAINING, CRUISE CONTROL ON, LOST CONTROL OF VEHICLE, HIT TREE HEAD ON. AIRBAGS DID NOT DEPLOY. *TR

• 12/06/2010· TIRES

  TL* THE CONTACT OWNS A 2002 FORD MUSTANG WITH FEDERAL SUPER STEELE TIRES, LINE SIZE 245/45 R17. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND REAR PASSENGER SIDE TIRES SPLIT ALONG THE SIDEWALL. WITHIN 4,000 MILES THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES. THE MANUFACTURER REPLACED THE TIRES EVERY TIME THE FAILURE OCCURRED YET THE CONTACT STATED THAT THE TIRES WERE REPLACED WITH DEFECTIVE TIRES. THE CONTACT WAS CONCERNED BECAUSE THE TIRES FAILED AT LESS THEN 20,000 MILES. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 64,000.

• 12/04/2007· AIR BAGS

  2002 EXPLORER XLT PURCHASED 1/03 WITH 37,995 MILES. NOW ONLY 39,996 I AM DISABLED AND DON'T DRIVE MUCH. HAD VEHICLE IN DUE TO WARRANTY OVER 11/26/07 TO CHECK THINGS OVER. WHEN I PICKED UP CAR AIR BAG WARNING LIGHT FLASHING. THOUGH IT WAS DUE TO THEIR WORK BECAUSE IT STOPPED. NEXT TIME USED VEHICLE LIGHT FLASHING THEN STAYED ON PERMANENTLY. TOOK TO DEALERSHIP AND THEY CLAIM IT THROWS A CODE #B2292, THEY ALSO SAID A BULLETIN OUT FROM FORD ON THIS #TSB03-11-03 ISSUED TO ALL MECHANICS - THAT THE PRETENSIONER SAFETY HARNESS BOTH NEED TO BE REPLACED (DEFECT). I ADVISED THEM I WILL DISPUTE THIS DUE TO THE FACT THEY ALSO STATED FORD MAY BE DOING A RECALL. I CLAIM VEHICLE FINE TILL THEY WORKED ON IT. PART COMES IN TOMORROW, THEY SAY IT SHOULD BE READY IN A FEW HOURS, AND COST IS AROUND $295.. PLUS TAXES. ALSO HAD TO HAVE A REBUILT TRANY DONE LAST YR. ON THE AIR BAG LIGHT - I READ ALL THESE COMPLAINTS AND I AM SHOCKED THAT FORD HAS NOT ISSUED A RECALL. THIS IS NUTS. WHAT IS SCARY IS ALL THE FIRE REPORTS. *TR

• 12/03/2003· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

  INTERMITTENT PROBLEM IN WHICH ENGINE WILL RACE WHEN APPLYING BRAKES, AND FOOT OFF OF GAS PEDAL. USUALLY OCCURS WHEN STOPPING AT STOP SIGN OR PULLING INTO PARKING PLACE. CAR WILL COME TO ALMOST COMPLETE STOP AND THEN THE ENGINE WILL RACE AND THE CAR WILL LURCH FORWARD, AND BRAKES CANNOT STOP CAR. BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR WITHOUT STOPPING VEHICLE. I HAVE HAD TO SHIFT INTO NEUTRAL OR PARK TO STOP THE VEHICLE. NEEDLESS TO SAY THIS IS A VERY UNSAFE CONDITION.AR IS AT FORD DEALER PRESENTLY.*AK

• 11/30/2002· FUEL SYSTEM, GASOLINE

  CAR WILL STALL WHILE MOVING. LOSS OF POWER BRAKING/STEERING WILL OCCUR. DT

• 11/29/2007· SUSPENSION

  ALL FOUR WHEELS BEARINGS ON A 2002 FORD EXPLORER WITH ONLY 70,000 MILES HAD TO BE REPLACED. ONE INCIDENT INCLUDED A WHEEL FALLING OFF DUE TO THE FAILURE OF THESE BEARINGS. *TR

• 11/29/2006· VISIBILITY

  1. DRIVER DOOR WINDOW NOT GOING UP OR DOWN ON TRACK 2. TOOK CAR TO DEALER FOR REPAIR 3. DEALER STATES THAT WINDOW ROLLER GUIDE FELL OFF GLASS CAUSING WINDOW TO BIND CAUSED DAMAGE TO WINDOW REGULATOR. 4. DEALER STATES WINDOW AND WINDOW REGULATOR NEED REPLACING. 5. OWNER DECLINED REPAIR. *NM

• 11/28/2007· VEHICLE SPEED CONTROLFire

  VEHICLE PARKED IN PARKING LOT AT 9:30P.M. SHERIFF WOKE US UP 2:00 A.M. BANGING ON WINDOWS STATING SUV WAS ON FIRE. 3 OTHER VEHICLES WERE DAMAGED BECAUSE OF FIRE. I AM BLESSED MYSELF AND MY CHILDREN WERE NOT IN SUV AT THAT TIME. ALSO DAMAGED PARKING AREA. *TR

• 11/27/2006· EQUIPMENT

  MY CAR HAS A FACTORY 6 DISC CD CHANGER, AND ONE SLOT, #3, HAS NUMEROUS PROBLEMS LOADING AND UNLOADING CDS, CAUSING THEM TO GET STUCK IN THE HEAD UNIT. ALSO, WHEN LOADED WITH CD'S, THE UNIT WILL RANDOMLY GO INTO SHUFFLE MODE IF PLAYING A CD, OR SCAN AND SAVE MODE IF PLAYING THE RADIO. THIS SEEMS LIKE A VERY POOR PART FOR WHAT IS SUPPOSED TO BE A PREMIUM AUDIO SYSTEM ON A CAR WITH ONLY 40,000 MILES....*JB

• 11/27/2001· VEHICLE SPEED CONTROL

  WHILE DRIVING 30 MPH ACCELERATOR PEDAL FELT FLOPPY. CONSUMER CHANGED GEAR , LET FOOT OFF ACCELERATOR, AND VEHICLE CONTINUED TO ACCELERATE. CONSUMER APPLIED CLUTCH TO SLOW VEHICLE DOWN. VEHICLE IS AT DEALER AT THIS TIME.*AK

• 11/24/2014· ELECTRICAL SYSTEM,SEAT BELTS

  I HAVE REPLACED DRIVER SIDE AND PASSENGER SIDE SEAT BELTS 2 TIME AND THEY NEED IT AGAIN THEY STOP RETRACTING. MY DRIVER SIDE WINDOW WILL NOT WORK IT THE SUN SHINES ON THAT SIDE OF CAR. HEADLIGHTS HAD TO BE REPLACED BECAUSE THEY WERE SO FOGGY YOU COULDN'T SEE WHEN LIGHTS WERE ON. *TR

• 11/24/2013· ENGINE AND ENGINE COOLING

  I HAVE A 2002 MUSTANG GT BULLITT THAT I BOUGHT IN JULY 2013. SO FAR I HAVE HAD TWO DIFFERENT INCIDENTS WHERE A SPARK PLUG HAS BLOWN THE HEAD. THE MOST RECENT WAS YESTERDAY 11/23/2013. ALL I WAS DOING WAS BACKING OUT OF MY DRIVEWAY AND HEARD A NOISE COME FROM THE SPARK PLUG. TODAY, I CHANGED THE SPARK PLUG AGAIN, AND SO FAR IT IS RUNNING OKAY FOR NOW. BUT A FEW WEEKS AGO, I CHANGED THE SAME SPARK PLUG, THEN IT WORKED FINE, THEN IT WENT OUT AGAIN YESTERDAY. SO, HOPEFULLY IT WON'T HAPPEN AGAIN, BUT IF IT DOES, I WON'T BE SURPRISED. *TR

• 11/14/2015· SERVICE BRAKES

  FORD MOTOR COMPANY DISCONTINUED THE MANUFACTURING PROCESS OF THE ANTI-LOCK PUMP UNIT (ABS PUMP) OF THEIR CLASSIC CAR FORD MUSTANG FOR THE YEARS 1999 TO 2004. IT IS A PART THAT SERVES THE CAR'S SAFETY SYSTEM BEING AN IMPORTANT ELEMENT OF THE BRAKE COMPONENTS. THIS IS AN UNWISE DECISION THAT ENDANGERS THE LIFE OF 1999-2004 MUSTANG OWNERS AND OTHERS ON THE ROAD. ACCORDING TO WWW.WIKIPEDIA.ORG A TOTAL OF 947,667 MUSTANGS WERE SOLD ON THE REFERENCE YEARS, THE MAJORITY IS STILL ON THE ROAD. IT IS UNCLEAR IF THE ABS CONTROL MODULE WAS DISCONTINUED ALSO.

• 11/14/2014· AIR BAGS,SEAT BELTS,SERVICE BRAKESCrash

  THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP. *TR

• 11/14/2009· ENGINE AND ENGINE COOLING

  ON MY 2002 FORD MUSTANG V6 THE AC CONDENSATION DRIPS TO MY MANIFOLD AND KEEPS CRACKING THE WELD. I HAVE TO GET IT REWELDED EVERY SIX MONTHS. THE GUY AT THE SHOP TELLS ME HE GETS AT LEAST 10 A MONTH WITH THE SAME PROBLEM. *TR

• 11/13/2007· STRUCTURE

  THE FIBERGLASS PIECE ON THE HATCHBACK OF THE VEHICLE IS CONSTANTLY CRACKING AND FALLING OFF WHILE THE VEHICLE IS MOVING. THIS IS A ROAD AND SAFETY HAZARD, AS MY PIECE CAME OFF WHILE DRIVING 55MPH. I AM CONTINUOUSLY SEEING OTHER EXPLORERS OF THE SAME MODEL AND YEAR THAT HAVE THE SAME ISSUE. FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCT AND CONDUCT A RECALL. FURTHERMORE, THIS FAULTY PIECE IS OFFERED AT A FORD DEALERSHIP FOR REPLACEMENT AT OVER $300! *TR

• 11/13/2007· POWER TRAIN

  VEHICLE TRANSMISSION FAILED AT 75,000- WE HAD TAKEN THE VEHICLE IN 2 SEPARATE OCCASIONS THE FIRST YEAR OF OWNERSHIP CONCERNING THE TRANSMISSION BUT WAS ADVISED NOTHING WRONG. *TR

• 11/12/2002· AIR BAGSCrash

  THE CONSUMER WAS AT A INTERSECTION IN PROCEEDING TO PULL OUT. ANOTHER VEHICLE RAN THE RED LIGHT AND HIT HER HEAD ON. THE DUAL AIRBAGS DIDN'T DEPLOY AT ALL. PLEASE FURNISH ADDITIONAL INFORMATION. MR

• 11/10/2013· ENGINE

  THE NUMBER THREE (3) SPARK PLUG BLEW OUT. *TR

• 11/09/2006· ENGINE AND ENGINE COOLING

  CAR WILL BOG/ HAVE LITTLE POWER ON ACCELERATION THEN YOU WILL FEEL THE CAR PICK UP AND GO. ALSO, WHEN ACCELERATING FROM INTO A TURN CAR WILL BOG DOWN THEN PICK BACK UP. IF GAS IS PRESSED QUICKLY THE CAR WILL BOG THEN PICK UP. MASS AIR SENSOR REPLACED IN 2003 BUT PROBLEM STILL HAPPENING. *JB

• 11/09/2003· STRUCTURE

  MICRO CHECKING OF PAINT ON HORIZONTAL SURFACES OF THE VEHICLE, SPECIFICALLY HOOD, LEADING EDGES OF ROOF LINE, AND TRUNK LID SPOILER AREA. FORD REFUSES TO FIX THE PROBLEM OR OFFER ANY TYPWE OF COMPROMISE,VIA CUSTOMER COMPLAINT PHONE LINE SUPPLIED IN OWNERS MANUAL.STIMATE RECIEVED ON NOVEMBER 08, 2003 IS APPROXIMATELY $750.00.*AK

• 11/07/2014· ENGINE

  SPARK PLUG BLEW OUT OF HEAD AND THERE'S A KNOCK COMING FROM THE BLOCK. *TR

• 11/07/2002· TIRES

  ON NOV. 3RD OF THIS YEAR MY SON HAD A BLOW OUT WITH ONE OF THE NEW EAGLE LS TIRES. HE WAS PULLING INTO A DRIVEWAY AND HIT THE CURB WITH HIS FRONT RIGHT TIRE. HE TOOK THE TIRE TO A GOODYEAR DEALER AND TOLD HIM WHAT HAD HAPPENED. THE DEALER TOLD HIM THAT HITTING THE CURB CAUSED THE TIRE TO BLOW. THIS TIRE HAD ONLY 2341 MILES ON IT AND I DO NOT THINK THAT HITTING A CURB WHILE ENTERING A PARKING LOT SHOULD CAUSE THIS TIRE TO BLOW. THIS PAST WEEKEND I WAS LOOKING OVER THE OTHER TIRES AND FOUND A BULGE ON THE LEFT FRONT TIRE. I WOULD LIKE TO KNOW IF YOU HAVE RECEIVED ANY OTHER COMPLIANTS ABOUT THIS TIRE. THE TIRE WHICH I AM ASKING ABOUT IS THE P225/55R16 94T S1 EAGLE LS. CAN YOU PLEASE GET BACK TO ME WITH ANY INFORMATION THAT YOU MAY HAVE ON THIS TIRE. DT

• 11/06/2002· VEHICLE SPEED CONTROL

  VEHICLE WOULD STALL ON TAKE OFF AND EVENTUALLY BEGAN TO STALL WHILE IN MOTION (45 MPH) WHICH WOULD CAUSE ALL POWER ASSISTED OPTIONS TO FAIL, NEARLY CAUSING MANY WRECKS. TRAVELING 65 MPH THE VEHICLE FAILED TO SLOW AND IT FELT AS IF THE CRUISE WAS STUCK, BUT THE CRUISE HAD NEVER BEEN ENGAGED. TAKEN TO DEALER BUT COULD NOT GET PROBLEM TO HAPPEN IN SERVICE. VEHICLE IS CURRENTLY IN SERVICE. DT

• 11/05/2019· AIR BAGS

  TEN MINUTES PRIOR TO AIR BAGS DEPLOYING I COMPLAINED TO MY TWO PASSENGERS THAT MY EYES WERE BURNING. I WAS STOPPED IN TRAFFIC, WITH MY FOOT ON BRAKE IN CENTER LANE IN CITY TRAFFIC, WHEN I HEAR A LOUD BANG AND INSTANTLY BOTH AIRBAGS ON DRIVER AND PASSENGER SIDE DEPLOYED. THE NOISE AND FORCE STARTLED ME TAKING MY FOOT OF BRAKE AND ROLLING FORWARD. THE AIR BAGS BLEW BOTH MY PASSENGER AND MY GLASSES INTO THE BACK SEAT OF CAR. THE PASSENGER BAG WAS SMOKING BADLY AND I QUICKLY PUT DOWN BOTH WINDOWS AND I PULLED OFF STREET INTO SHOPPING CENTER PARKING LOT. THE CAR IN FRONT OF ME WHOM I ROLLED INTO PULLED OVER AS WELL. WE CHECKED BOTH THE FRONT OF MY CAR AND REAR BUMPER OF HER CAR AND BECAUSE NO VISIBLE DAMAGE. I TOOK A PICTURE OF HER BUMPER AND LICENSE PLATE TO SHOW NO DAMAGE. MY PASSENGER IN FRONT SEAT WAS BRUISED FROM AIRBAG AS FOR MYSELF AND THE OTHER PASSENGER WE WERE SHAKEN BY THE EXPERIENCE.

• 11/05/2007· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2002 FORD MUSTANG. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER DISPLAYED THE INCORRECT SPEED. WHEN DRIVING AT A RELATIVELY SLOW SPEED, THE SPEEDOMETER WOULD DISPLAY A RAPID SPEED. HE TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THAT HE NEEDED TO REPLACE THE INSTRUMENT PANEL CLUSTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 83,000.

• 11/04/2016· ENGINE

  BLEW SPARK PLUG OUT.

• 11/02/2008· EXTERIOR LIGHTING

  THE HEAD LIGHT LENSES ON MY 2002 GT MUSTANG HAS FADED SO BAD ITS AFFECTING THE LIGHTING YOU CAN BARELY SEE AT NIGHT IT MAKES THE LIGHTS REALLY DIM, LIKE SHINING A LIGHT THROUGH PAPER KIND OF AN IDEA. THIS IS SOMETHING THAT NEEDS LOOKED INTO, THERE ARE SEVERAL MODELS THIS IS AFFECTING. AND I THINK FORD NEEDS TO REPLACE THESE AT THEIR EXPENSE, THERE NEEDS TO BE A RECALL TO DEAL WITH THIS. IT ONLY GET WORSE AS TIME GOES BY, MINE HAVE KEPT GETTING MORE FADED AS TIME GOES BY AND ITS ON THE INSIDE OF THE LENSES SO IT HAS TO BE A PROBLEM IN THEIR PLASTIC THEY MAKE THEM FROM. PLEASE INVESTIGATE THIS AS ITS A VERY IMPORTANT SAFETY ISSUE. *TR

• 11/01/2007· POWER TRAIN

  BEGINNING OF 2006, I PURCHASED MY USED 2002 FORD EXPLORER. AROUND 70,000 MILES, ABOUT 9 MONTHS LATER, THE ROARING NOISE IN THE REAR WAS UNBEARABLE. I PUT ALL NEW TIRES,I PUT ALL NEW BRAKES THINKING THIS WAS CAUSING THE NOISE. FINALLY I WENT ONLINE TO FIND THE MANY, MANY COMPLAINTS ABOUT THE REAR END NOISE. I CALLED FORD CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALLS, EVEN THOUGH THERE ARE MANY COMPLAINTS ON THIS ISSUE, BECAUSE IT IS NOT CONSIDERED A SAFETY ISSUE. THEY SUGGESTED I HAVE IT DIAGNOSED AT A FORD DEALERSHIP. ON 10/20/07, I HAD THIS DIAGNOSIS DONE, AND WAS TOLD IT WAS THE REAR AXLE DIFFERENTIAL AND WAS ADVISED NOT TO DRIVE, OR DRIVE AS LITTLE AS POSSIBLE BECAUSE IT COULD CEASE UP WHILE DRIVING, AND CAN BE A SAFTEY ISSUE IF UNIT FAILS. THE COST OF THIS REPAIR, PARTS AND LABOR IS ABOUT $1200. IS FORD WAITING FOR THIS TO CEASE UP, CAUSING INJURIES OR DEATHS BEFORE THEY DEEM IT A SAFTEY ISSUE, AND RECALL THESE VEHICLES FOR REPAIR. I CANNOT AFFORD TO REPAIR MY VEHICLE AT THIS TIME AND NEED MY VEHICLE. *TR

• 11/01/2002· FUEL SYSTEM, GASOLINE,SERVICE BRAKES, ELECTRIC

  OWNER DESCRIBES FAILURE AS INTERMIITENT LOSS OF ENGINE, SHUTTING OFF WITH NO WARNING. SOMETIMES WHILE DRIVING AT NIGHT ALL ELECTRICAL POWER FAILS. DEALERSHIP DID A DRIVE AND MAINTENANCE CHECK. THE DEALERSHIP REPLACED THE WIRING HARNESS AND RETURNED THE VEHICLE TO THE OWNER. NOW THE ENGINE KEEPS HIGH ACCELERATION WITH THE RPM CONSTANTLY IN THE "RED" EVEN WITH FOOT OFF OF THE ACCELERATOR PEDAL. PROBLEM CAN'T BE DUPLICATED SO THE DEALERSHIP DOESN'T HAVE AN ACTUAL FIX. PLEASE DESCRIBE DETAILS. MR

• 10/31/2007· STRUCTURE

  DOOR AJAR LIGHT COMES ON RANDOMLY, TURNING ON INTERIOR LIGHTS AND LOCKING AND UNLOCKING DOORS WHILE DRIVING. IN ADDITION TO BEING DISTRACTING, IT IS PARTICULARLY UNSAFE AT NIGHT TO SUDDENLY HAVE THE INTERIOR LIGHTS COME ON AND UNABLE TO KEEP DOORS LOCKED. FORD SAYS ISSUE IS A DOOR SENSOR, BUT CANNOT TELL WHICH ONE IS BAD. THIS USED TO HAPPEN OCCASIONALLY, NOW IT HAPPENS AT LEAST EVERY OTHER DAY. *TR

• 10/31/2005· STEERING,AIR BAGSCrash

  DT: THE CONTACT'S DAUGHTER LOST TOTAL CONTROL OF THE VEHICLE. THE ROADS WERE DRY AND SHE WAS DRIVING 40-50 MPH. THE VEHICLE STARTED TO SPIN AND HIT A GUARD RAIL. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP. SHE WAS UNAWARE IF ANYTHING WAS DONE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP. THE TOW TRUCK DRIVER STATED, AT THE SCENE, IT WAS A PROBLEM WITH THE STEERING COLUMN. THE VEHICLE WAS TOTALED. SHE WAS UNSURE IF A POLICE REPORT WAS TAKEN. *AK

• 10/30/2002· ENGINE AND ENGINE COOLING

  ENGINE STALL DURING BRAKING AFTER HARD ACCELERATION WHILE IN NUETRAL AND PRESSING THE CLUTCH. DT

• 10/29/2007· SUSPENSION,AIR BAGS

  I AM AN OWNER OF A 2002 FORD EXPLORER 2WD. AT THE BEGINNING OF OCTOBER THE VEHICLE STARTING MAKING A HORRIBLE NOISE. THE LOUD NOISE WAS COMING FROM THE REAR PASSENGER WHEEL. COME TO FIND OUT, THIS IS A MAJOR WHEEL BEARING ISSUE. I HAVE RECENTLY GOTTEN ONLINE AND DISCOVERED HOW MANY OTHER PEOPLE ARE ALSO HAVING THE SAME ISSUE. WHAT CAN WE DO TO GET THE FORD COMPANY TO BE HELD RESPONSIBLE FOR THIS VERY DANGEROUS DEFECT IN THEIR PRODUCT THAT YOU ARE SUPPOSED TO TRUST NOT ONLY YOUR LIFE BUT THE LIVES OF ALL YOUR PASSENGERS. HOW CAN COMPANIES CONTINUE TO SELL THEIR UNSAFE VEHICLES TO THE PUBLIC. IT IS ENOUGH TO HAVE TO WORRY ABOUT GETTING MY 1 YEAR OLD TO AND FROM HER NANA'S WITHOUT HAVING TO WORRY ABOUT GETTING HIT BY SOMEONE, BUT TO WORRY THAT ANY MOMENT YOUR VEHICLE CAN CAUSE A MAJOR ACCIDENT WITHOUT YOU EVEN BEING AT FAULT BECAUSE OF FAULTY PARTS. PLEASE, CAN SOMEONE WITH ANY KIND OF DECENCY DO SOMETHING TO GET THIS COMPANY TO RECALL EVERY VEHICLE WITH FAULTY PARTS. COMMON SENSE WOULD SAY IT'S THE RIGHT THING TO DO. *TR

• 10/29/2007· EQUIPMENT

  A YEAR AGO, I PURCHASED A 2002 MERCURY COUGAR. IT HAD AN IN-DASH 6 DISC CD PLAYER. ABOUT 3 TIMES A WEEK, THE CDS WOULD GET JAMMED IN THE PLAYER. I GOT RID OF THE COUGAR AND PURCHASED A 2002 FORD MUSTANG TWO DAYS AGO. THERE ARE 6 CDS STUCK IN THE IN-DASH CD PLAYER ON THIS CAR AS WELL. OTHERS I HAVE TALKED TO THAT OWN FORD/MERCURY VEHICLES WITH THE SAME TYPE OF CD PLAYER ARE HAVING THE SAME PROBLEM. *TR

• 10/29/2001· ENGINE AND ENGINE COOLING

  WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH SEPENTINE BELT CAME OFF AND CAUSED LOSS OF POWER STEERING AND POWER BRAKES. DEALER NOTIFIED, AND MADE REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

• 10/28/2021· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

  No

• 10/28/2011· ENGINE AND ENGINE COOLING

  THIS IS REGARDING THE INTAKE MANIFOLD ON FORD V8 ENGINES. MY INTAKE MANIFOLD ON MY 2002 FORD MUSTANG V8 CRACKED AND CAUSED ME TO REPLACE THE ENTIRE INTAKE MANIFOLD. WHEN THIS HAPPENED, IT LEAKED COOLANT RAPIDLY. THERE WAS A CLASS ACTION SUIT FILED (IN WHICH FORD WAS HELD LIABLE) IN THE PAST YEARS AND I WAS NEVER NOTIFIED OF THIS LAWSUIT REGARDING THIS ISSUE. FORD HAS SINCE STATED THAT THEY WILL NOT HONOR ANY REPAIRS AFTER MARCH 2006. HOWEVER, THIS IS STILL AN ISSUE AND NEEDS TO BE LOOKED INTO FURTHER. MY MUSTANG ONLY HAS 89K MILES AND THE MANIFOLD CRACKED WITHOUT WARNING, CAUSING A MAJOR REPAIR BILL OF $1,231. FORD SHOULD BE HELD ACCOUNTABLE FOR ANY/ALL REPAIR COSTS FOR AN EXTENDED PERIOD OF TIME REGARDING THIS WEAK ENGINEERING. *TR

• 10/28/2003· AIR BAGS

  WHILE PULLING INTO A PARKING SPACE AT LOW SPEED VEHICLE HIT A SMALL CURB AND THE FRONT AIR BAGS INADVERTENTLY DEPLOYED. THERE WAS NO PHYSICAL DAMAGE TO THE VEHICLE. THE CAUSE OF THE DEPLOYMENT HAD NOT BEEN DETERMINED. *AK

• 10/26/2004· SEAT BELTS

  DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE PART HAD BEEN REPAIRED. HOWEVER, IT CONTINUED TO FAIL. *AK

• 10/23/2007· POWER TRAIN

  WHILE ATTEMPTING TO SHIFT FROM REVERSE TO DRIVE, THE GEAR SHIFTER ON THE COLUMN BROKE IN 1/2 WHILE PASSING INTO THE NUETRAL POSITION. BROKEN PIECE IN POSSESSION. TRUCK WAS THEN STUCK IN NUETRAL WITH SHIFTER HANGING BY A WIRE. FOUND 2ND 2002 EXPLORER AT DEALER # 2 WITH GEAR SHIFTER BREAKING IN 1/2. *TR

• 10/19/2004· POWER TRAIN,EQUIPMENTCrash

  WHILE DRIVING, CLUTCH AND BRAKE PRESSED CAR COMPLETELY SHUT DOWN WHILE APPROACHING TRAFFIC, LEAVING THE CONSUMER WITH NO STEERING OR BRAKE POWER TO HANDLE THE CAR. CAR IMPACTED SUV. VEHICLE TOWED TO FORD DEALER.*AK

• 10/18/2009· TRACTION CONTROL SYSTEM

  THE ABS LIGHT ALWAYS GOES ON AFTER 15-29 MILES OF DRIVING, WHICH WAS VERIFIED BY GOODYEAR DEALER. THEY RECOMMENDED ME TO GO TO THE FORD DEALER BECAUSE THEY DON'T HAVE NECESSARY EQUIPMENT TO DIAGNOSE THE PROBLEM. SO I CAME TO THE QUICK LANE AT 11200 JAMES SWART CIRCLE, FAIRFAX, VA. THEY CALLED ME BACK IN 2 HOURS AND SAID THAT EVERYTHING IS FINE WITH MY CAR AND COMPLETELY IGNORED A WRITTEN STATEMENT FROM GOODYEAR THAT THE ABS LIGHT CAME ON AFTER 12 MILES OF DRIVING. THEN THEY TOLD ME THAT THEY WILL KEEP CHECKING, 2 DAYS PAST, NOBODY BOTHERED TO CALL ME. I THINK IT'S A NICE DENIAL STRATEGY: THEY FAIL TO DETECT WHAT IS WRONG AND THEREFORE THEY ARE NOT RESPONSIBLE FOR A PROBLEM AND DON'T HAVE TO FIX IT. OBVIOUSLY IT'S NOT CONCERN OF THEIRS THAT MY MUSTANG OR EVERY MUSTANG I'VE DRIVEN ENGAGES TRACTION CONTROL EVERY TIME I HAVE TO TURN UP TO A LITTLE HILL ON A WET ROAD.... I DON'T EVEN HAVE TO MENTION SLIPPERY CONDITIONS DURING WINTER SEASON. THAT'S WHY I ALWAYS APPRECIATED THIS FEATURE, BUT NOW IT'S TURNING ITSELF OFF AND WON'T COME BACK ON UNTIL THE ENGINE IS OFF FOR A WHILE. I'VE READ MULTIPLE PEOPLE COMPLAINING ABOUT THIS, BUT FORD CONVENIENTLY DOESN'T CARE ABOUT ANY OF THIS... THIS IS YOUR CAR AND YOU ARE STUCK WITH IT... I TAKE IT AS FORD MOTOR COMPANY COMPLETE FAILURE TO PROVIDE DRIVERS' SAFETY. DO I HAVE TO WAIT FOR AN INCIDENT TO HAPPEN OR SOME PREVENTIVE MEASURES CAN BE TAKEN? *TR

• 10/16/2002· SERVICE BRAKES, HYDRAULIC

  CONSUMER STATES THAT THE ABS SYSTEM ON THE VEHICLE IS NOT WORKING PROPERLY, WHEN APPLYING THE BRAKES. THE BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR. DEALER REPLACED THE MASTER CYLINDER AND STILL REOCCURRING THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. MR

• 10/09/2006· AIR BAGSCrash

  MY DAUGHTER, WHILE DRIVING OUR 2002 FORD MUSTANG, STOPPED BEHIND A TRUCK AHEAD OF HER THAT WAS STOPPED AT A STOP SIGN. THE TRUCK PULLED FORWARD AS IF TO GO, THEN STOPPED SUDDENLY IN FRONT OF HER. SHE RAN INTO THE BACK OF HIS TRUCK GOING LESS THAN 5 MPH AND HER AIRBAGS DEPLOYED. *JB

• 10/06/2007· POWER TRAIN

  I BOUGHT A USED 2002 FORD ESCAPE 2 MONTHS AGO AND IT WAS CARFAXED AND ALL AND NOTHING WAS WRONG. THREE WEEKS AGO THE ENGINE WOULD STALL OUT WHEN I STARTED THE VEHICLE OR WHEN I WAS DRIVING, I THOUGHT IT WAS BAD GAS, SO I FIXED IT. THEN IT HAPPENED AGAIN AND I THOUIGHT IT WAS THE BATTERY, SO I FIXED IT. I WAS FRUSTRATED AND WHEN IT HAPPENED AGAIN ON OCT. 3RD, 2007 IN THE MIDDLE OF A 7 LANE HIGHWAY. I WAS SCARED AND UPSET, AND I ENDED UP TAKING IT IN AGAIN! WE FOUND OUT THAT THERE IS A RECALL ON 2002 FORD ESCAPES WITH 3.0L V6 ENGINES FOR THE PCM ON DECELERATIONS BELOW 40 MPH BECAUSE OF FUEL-AIR MIXTURES BEING SENT TO THE ENGINE. IT WAS ISSUED IN APRIL OF 2004. I CALLED FORD MOTOR COMPANY, MY DEALER THAT I BOUGHT THE VEHICLE FROM, AND ANOTHER DEALER CLOSE TO ME; THEY ALL SAID THAT THERE WERE NO RECALLS ON MY ESCAPE. I LOOKED IT UP MYSELF AND THEY WERE CORRECT, BUT IF THIS RECALL WAS ALREADY FIXED THEN IT WAS OBVIOUSLY NOT FIXED CORRECTLY BECAUSE THE EXACT DEFINIATION OF THE RECALL IS WHAT IS HAPPENING WITH MY ESCAPE. MY COMPLAINT IS THAT I THINK FORD NEEDS TO ACKNOWLEDGE MY EXCEPTION AND KNOW THAT THIS IS NOT BECAUSE THE ENGINE NEEDS TO "RE-PROGRAM" ITSELF FOR A FEW WEEKS. IT IS A RECALL AND I THINK IT NEEDS TO BE FIXED FOR FREE, LIKE IT IS SUPPOSED TO BE. I DON'T LIKE TO BE IN THE MIDDLE OF A 7 LANE HIGHWAY AND LOOSE CONTROL OF MY STEERING AND EVERYTHING WITHIN MY CAR. *JB

• 10/06/2005· SUSPENSION

  WE NOTICED A SLIGHT RUBBING WHEN VEHICLE WAS TURNING TO RIGHT WHILE ON VACATION. WITHIN 2 DAYS IT BECAME WORSE, THE THUMPING AND RUBBING SOUND WERE VERY LOUD AND FELT IN THE CAR. WE OPTED TO LEAVE THE CAR. LUCKILY WE DID, AS THE REPAIR SHOP INFORMED US THAT THE WHEEL BEARING WAS COMPLETELY CRACKED, AND NOTED THIS IS NOT COMMON. WE WERE TOLD THAT HAD WE ATTEMPTED TO DRIVE HOME, THE WHEEL WOULD HAVE FALLEN OFF ON THE HIGHWAY, AS IT WAS EXTREMELY LOOSE. THIS IN TURN DAMAGED OUR BACK BRAKES, RESULTING IN NEW ROTORS AND PADS, AND THE SHOP WAS UNABLE TO GET THE EMERGENCY BRAKES BACK ON AS THEY WERE RUSTED ON THE CAR. *NM

• 10/04/2007· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2002 FORD MUSTANG. WHILE DRIVING 35 MPH, THE HEADLIGHTS BECAME EXTREMELY FOGGY, RESULTING IN POOR VISIBILITY. FORD CORPORATION WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 65,500 AND FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE PLASTIC HEADLIGHT COVER HAS SEVERE OXIDATION AND THE ENTIRE HEADLIGHT ASSEMBLY HAS TO BE REPLACED. UPDATED 12/12/07 *TR

• 10/03/2007· POWER TRAIN

  PULLED 2002 FORD EXPLORER INTO COVERED SPACE AT APARTMENT COMPLEX AND PROCEEDED TO PUT THE CAR INTO PARK. WHILE ATTEMPTING TO PUT THE CAR INTO THE PARK THE GEAR SHIFT BROKE OFF FROM THE STEERING COLUMN. I COULD NOT BELIEVE WHAT HAD JUST HAPPENED. EXCESSIVE FORCE WAS NOT USED AND NEVER IN MY WILDEST DREAMS DID I EVER IMAGINE THIS TYPE OF FAILURE ON A CAR. LATER I RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2002 FORD EXPLORER. I CAN'T START THE CAR SINCE IT IS NOT IN PARK OR NEUTRAL. HAD TO HAVE THE CAR TOWED AND ACCORDING TO THE INTERNET THE REPLACEMENT PART IS BACK ORDERED UNTIL MID NOVEMBER. SO, FORD IS OK WITH HAVING A PRODUCT ON THE ROAD THAT I CANNOT DRIVE FOR 1.5 MONTHS BECAUSE OF A BAD PART? IT APPEARS THE BAD PART IS MADE OF ALUMINUM WHICH IS SHOCKING. WILL HAVE TO GET A RENTAL FOR THE ENTIRE TIME I AM WITHOUT THE CAR. THIS KIND OF FAILURE IS UNACCEPTABLE AND THERE SHOULD BE A RECALL ON THIS PROBLEM. *TR