2002 Ford Expedition

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2016· ENGINE

  THIS IS ABOUT A BLOWN OUT SPARK PLUG. THE BLOWN OUT SPARK PLUG (#4 ON PASSENGER SIDE)) HAPPENED WHEN MY FAMILY & I WERE TRAVELING IN HIGHWAY NEAR STOCKTON CA AT AROUND 5 PM. THERE WAS NO SHOP OPEN AND I HAD TO CALL AAA TO TOW THE 2002 FORD EXPEDITION TO OUR FRIEND'S HOUSE ABOUT 30 MILES AWAY. IT WAS ALSO A VERY COLD NIGHT AND WE WAITED FOR ABOUT 1 HR FOR THE TOW TRUCK TO ARRIVE. IT WAS INCREDIBLY INCONVENIENT FOR THIS INCIDENT TO HAPPEN ON THE FREEWAY/HIGHWAY. I HEARD THAT THIS IS A COMMON PROBLEM FOR THE OLDER EXPEDITION WITH TRITON ENGINE. I LOVE FORD TRUCKS/SUVS AND I HOPE THEY CAN FIX THIS PROBLEM WITH THE ENGINE BEFORE SOMEBODY GETS IN SERIOUS TROUBLE. I WOULD RATHER WANT TO SEE A RECALL THAN A CLASS ACTION SUIT IN THE FUTURE.

• 12/31/2014· EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM

  SPARK PLUG POPPED OUT MY IGINITION COIL AND THE THREADING SECTION IS STRIPPED. WHEN I STARTED MY CAR AN EXPLORATION SOUND OCCURRED. ALSO, MY DRIVER SIDE HEAD LIGHT WON'T STAY LITE EVEN WITH REPLACEMENT LIGHT UNIT. ALSO CAR STALLS WHEN CAR IS FACING DOWN A HILL, EVEN WITH A FULL TANK OF GAS. *JS

• 12/31/2009· FUEL SYSTEM, GASOLINE

  SPARK PLUG FLEW OUT OF ENGINE...WAS REPLACED BEFORE WITH A HELICOIL KIT BUT SAME ISSUE OCCURRED TODAY. I WAS DRIVING TO WORK AND I HEARD IT SHOOT FROM THE ENGINE. *TR

• 12/31/2003· STRUCTURE

  RUST DEVELOPED ON THE ROOF OF CAR IN SUPPORT GROOVES.

• 12/29/2008· ENGINE AND ENGINE COOLINGFire

  MY WIFE AND I WERE GOING TO EAT AND THE VEHICLE STARTED RUNNING ROUGH. I TOLD HER TO PULL OVER AND POP THE HOOD. I GOT OUT, OPENED THE HOOD AND THERE WAS A FIRE ON THE DRIVERS SIDE OF THE ENGINE COMPARTMENT. I ATTEMPTED TO PUT IT OUT BUT WAS UNSUCCESSFUL. *TR

• 12/28/2014· SEAT BELTS

  WHILE DRIVING, THE DRIVER AND PASSENGER SEATBELTS IN THE FRONT WILL RANDOMLY UNLOCK. THIS CAR HAS NOT BEEN IN ANY ACCIDENTS. THE EQUIPMENT IS FACTORY ORIGINALS. THIS HAS BECOME A REAL SAFETY ISSUE AS WE NEVER KNOW WHEN THEY ARE GOING TO UNLOCK. *TR

• 12/28/2009· ENGINE AND ENGINE COOLING

  THE #3 SPARK PLUG BLEW OUT OF THE ENGINE OF MY 2002 FORD EXPEDITION WHILE TRAVELING AT 65 MPH ON A CROWDED FOUR LANE HIGHWAY. WE COULD HAVE EASILY BEEN IN A SEVERE ACCIDENT BUT WERE ABLE TO SAFELY NAVIGATE OUR WAY TO THE SIDE OF THE ROAD. *TR

• 12/27/2005· ENGINE AND ENGINE COOLING

  DT: THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 25 MPH HEARD A LOUD BOOM. THE VEHICLE SPUTTERED AND JERKED. HE PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE THEY FOUND THE PROBLEM TO BE A BLOWN OUT SPARK PLUG. NO REPAIRS WERE MADE. *AK

• 12/26/2005· ENGINE AND ENGINE COOLING

  2002 FORD EXPEDITION (EDDIE BAUER) WITH 63000 MILES ON 12/24/05, AT APPROXIMATELY 1530 HOURS, WE LOADED UP OUR INFANT AND TODDLER INTO THEIR CAR SEATS. I STARTED THE ENGINE AND IMMEDIATELY HEARD A LOUD THUMPING NOISE FROM UNDER THE HOOD AND COULD SMELL GASOLINE. I IMMEDIATELY SHUT OFF THE ENGINE AND LOOKED UNDER THE HOOD AND NOTICED THAT A SPARK PLUG COIL PACK WAS MOVED OUT OF PLACE AND THE RETAINING SCREW BRACKET WAS BROKEN OFF THE COIL PACK ON THE PASSENGER SIDE OF THE ENGINE. I PULLED THE COIL PACK OUT AND REALIZED THAT THE SPARK PLUG WAS NO LONGER SCREWED INTO THE HEAD. THERE WAS NO DAMAGE TO THE THREADS ON THE SPARK PLUG. IT WAS OBVIOUS THAT THE SPARK PLUG HAD BLOWN-OUT OF THE HEAD. I DID A GOOGLE SEARCH AND FOUND THAT THERE ARE NUMEROUS COMPLAINTS OF THE SAME PROBLEM FOR THE TRITON ENGINE FOR 1998-2002 MODEL YEARS. I ALSO FOUND THAT FORD IS NOT PAYING FOR ANY REPAIRS. TO REPAIR THE PROBLEM, THE HEAD AND HEAD GASKET WILL NEED TO BE REPLACED. I GOT A PRICE QUOTE OF $2954.10 (INCLUDING TAX, PARTS, AND LABOR). HAD I LEFT THE ENGINE RUN LONGER, THE SPARK PLUG WILL STILL BE FIRING WITH GASOLINE BEING DISCHARGED INTO THE ENGINE COMPARTMENT, A SEVERE FIRE HAZARD. *NM

• 12/25/2004· TIRES

  DURING OUR THANKSGIVING HOLIDAY, I WAS TRAVELING AT HIGHWAY SPEEDS WITH MY FAMILY ON MY WAY FROM PHOENIX, AZ TO LAS CRUCES, NM WHEN THE RIGHT REAR GENERAL GRABBER AW P275/60R17 FACTORY INSTALLED TIRE OF MY 2002 FORD EXPEDITION EXPERIENCED TREAD SEPARATION. THERE WAS NO POLICE REPORT NOR WERE THERE ANY INJURIES. THE TIRE DID NOT DEFLATE, BUT IT DID AN ESTIMATED $2,241.47 IN DAMAGE TO MY EXPEDITION WHEN THE TREAD SEPARATED. PLEASE NOTE THAT THE TIRES WERE INFLATED AS RECOMMENDED AS INDICATED ON THE DOOR STICKER. I CHECK THE AIR IN MY TIRES PRIOR TO EACH TRIP AS THE SAFETY OF MY FAMILY MATTERS MOST. THIS RIGHT REAR TIRE WAS INFLATED TO EXACTLY 33 PSI THE DAY BEFORE THE TRIP. I HAVE SUBMITTED A CLAIM TO CONTINENTAL NORTH AMERICA WHO DENY ANY WORKMANSHIP AND/OR MATERIAL FAULT. THEY ONLY WANT TO OFFER $1,000 IN GOODWILL, WHICH WILL NOT COVER THE DAMAGES CAUSED BY THE TIRE TREAD SEPARATION.*AK

• 12/25/2003· TIRES

  CONTINENTAL TIRE/ GRABBER AW DOT ADT044T4001. WHILE DRIVING ON I10 WITH MY WIFE AND FOUR SMALL SONS, TREAD PEELED AWAY FROM R/R TIRE AND CAUSED $5,900 IN DAMAGE TO R/R FENDER AREA. *LA

• 12/24/2014· SEAT BELTS

  BE DRIVING ANY SPEED IT WORKS AND BOTH SEAT BELTS LOCKING LATCH WILL RELEASE WHILE DRIVING. IT HAS GOT WORSE THE FRONT PASSENGER SIDE WILL NOT LATCH ANY MORE. *TR

• 12/24/2007· ENGINE AND ENGINE COOLING

  WE OWNED A 02 FORD EXPEDITION WHICH GAVE ME NO PROBLEM AND I LOVED AND OWNED IT OUT RIGHT. IN AUGUST OF 07 THE EXPEDITION BLEW OUT A SPARK PLUG FROM THE ENGINE WHILE STOPPED AT A STOP LIGHT. WHEN I TOOK IT TO THE MECHANIC THEY SPECULATED RIGHT AWAY WHAT THE PROBLEM MIGHT BE AND UPON CHECKING IT OUT FOUND THERE SPECULATION TO BE TRUE. I PHONED OTHER MECHANICS WHO IMMEDIATELY SAID THEY WERE AWARE OF THE PROBLEM WITH THAT YEAR ENGINE AND THOSE SURROUNDING IT. IT HAS OBVIOUSLY HAPPENED ENOUGH TIMES FOR SEVERAL MECHANICS TO BE AWARE OF THE PROBLEM AND STATE THAT FORD WAS DOING NOTHING ABOUT IT. MY HUSBAND WENT TO SPEAK TO THE FORD DEALERSHIP WHO RESPONDED THAT IT WAS NOT A PROBLEM AND THEY WERE ONLY AWARE OF A FEW INCIDENTS AND WERE GOING TO DO NOTHING ABOUT OUR PROBLEM. WE ENDED UP HELI COILING THE PLUG AND HAVING A TEMPORARY FIX. WE NO LONGER HAVE THE VEHICLE BECAUSE I COULD NOT TRUST THAT IT WOULD NOT BLOW A SPARK PLUG AGAIN AND WE HAVE CHILDREN AND NEED A RELIABLE VEHICLE. I'M VERY DISCOURAGED BY THE FACT THAT I NOW HAVE A CAR PAYMENT WHEN I DIDN'T BEFORE. I DON'T KNOW IF ANY OTHER COMPLAINTS HAVE BEEN MADE BUT THE MECHANICS HERE SEEM TO BELIEVE IT IS HAPPENING FAR TO OFTEN AND NOTHING IS BEING DONE ABOUT IT. AGAIN I OWNED THE EXPEDITION OUT RIGHT AND AM VERY UPSET ABOUT THE FACT THAT I HAD TO BUY ANOTHER VEHICLE BECAUSE OF SOMETHING THAT NEVER SHOULD HAVE HAPPENED. VEHICLES DON'T JUST BLOW A SPARK PLUG FROM THE ENGINE. THANK YOU TANYA BISHOP *TR

• 12/23/2004· FUEL SYSTEM, GASOLINE

  VEHICLE WOULD NOT START - SAFETY PROBLEM. VEHICLE DIAGNOSED AT ROD BAKER FORD DEALERSHIP AS HAVING A DEFECTIVE FUEL PUMP WHICH WAS REPLACED AT A COST OF $766.00. *AK *TC *JB

• 12/22/2005· POWER TRAIN

  PROBLEM: AFTER ONLY 54943 MILES ON MY 2002 FORD EXPEDITION, I COULD NOT MOVED MY AUTOMATIC TRANSMISSION GEAR POSITION INDICATOR LEVER, AFTER INSPECTION, I FOUND OUT THAT THE SHIFTING CABLE FOR TRANSMISSION WAS BROKEN INTO TWO PIECES INSIDE THE PROTECTIVE ASSEMBLY: THIS PROBLEM PREVENT ME FROM SHIFTING FROM ANY GEAR POSITION. IT SO HAPPEN IT BROKE IN ''PARK'' POSITION. IDENTICAL PROBLEM AS NHTSA RECALL NO. 97V147000 AND 97V171000. RESULT: THIS CONDITION WOULD NOT ALLOW A DISENGAGEMENT OF THE TRANSMISSION FROM THE PARK POSITION OR ANY OTHER GEAR POSITION WHEN THE CABLE BREAK ON CERTAIN POSITION. UNINTENDED VEHICLE MOVEMENT COULD OCCUR. CORRECTIVE ACTION: FORD CO. OR FORD DEALER SHOULD MAKE NECESSARY AND PROPER OPERATION INSPECTION OF THE TRANSMISSION SHIFT CONTROL LEVER FOR PROPER NORMAL OPERATION AND ITS SUPPORTS. REPLACED COMPONENTS IF ABNORMALITY IS FOUND IN COMPONENT OPERATIONAL TEST. SYMPTOMS ENCOUNTER OR ABNORMALITIES: HARDSHIP ON CHANGING GEAR POSITION FROM PARK POSITION TO ANY OTHER GEAR POSITION. REALLY HAD TO APPLY FORCE TO MOVE LEVER. AFTER FORD DEALER REPLACED THE BROKEN SHIFTING CABLE ASSEMBLY, I NOTICED THAT CHANGING GEAR POSITION WOULD ONLY REQUIRE VERY LIGHT EFFORT, RELATIVELY EASY AND SMOOTH MOVEMENT OF THE LEVER. I COULD CHANGE THE GEAR POSITION WITH ONLY FINGER MOVEMENT COMPARE WITH REALLY VERY HARD HAND MOVEMENT BEFORE. SUGGESTIONS: I BELIEVE THIS PROBLEM ISSUES WAS RELATED TO PREVIOUS NHTSA RECALL 97V147000 AND 97V17100 AND FORD CO AND ITS DEALERSHIP SHOULD PROVIDE CUSTOMER ASSISTANCE OF CHECKING THIS CABLE ASSEMBLY INTENDED OPERATION: REPLACED/REPAIR ASSEMBLY IF FOUND ANY ABNORMALITY. REIMBURSED CUSTOMER WHEN THEY PAY FOR THIS KIND OF AVOIDABLE REPAIR. IN MY CASE, I HAVE TO PAY $368 FOR REPAIR/REPLACEMENT AND ANOTHER$108 FOR TOWING. TOTAL OF MY OUT POCKET COST $476, WHICH IS PREVENTABLE IF ONLY FORD MANUFACTURER AND ITS DEALERSHIP INSPECT FOR PROPER OPERATION OF THIS COMPONENT WHICH IS EASILY DETECTABLE. *JB

• 12/21/2015· SEAT BELTS

  TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE'S DRIVER SIDE SEAT BELTS WOULD UNLATCH INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

• 12/21/2009· VEHICLE SPEED CONTROLFire

  TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE AT WORK HIS VEHICLE CAUGHT ON FIRE WHILE PARKED AT HOME . THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.

• 12/21/2005· POWER TRAIN

  MY TRANSMISSION SHIFT LEVER WOULD NOT MOVE. I CALLED FOR AN ASSISTANCE, I WAS TOLD MY SHIFTING CABLE WOULD NOT MOVED AND PROBABLY THE CABLE WAS BROKE. I'D ASKED THE TOWING PERSON TO BRING MY FORD EXPEDITION FORD DEALER IN BELLFLOWER. I SEARCH THE INTERNET FOR RELATIVE ISSUES REGARDING MY PROBLEM WAS IDENTICAL TO NHSTA RECALL ID # 97V17100 AND 97V14700. I BELIEVE THAT THIS IS STILL ON GOING PROBLEM WITH FORD EXPEDITION SINCE 1997 AS INDICATED TO THE RECALL NUMBER DATE. I ASKED FOR THE OLD PART (SHIFTING CABLE ASSEMBLY SO I COULD EVALUATE WHAT WHEN WRONG. I'VE NOTICED THAT STEEL BRAIDED CABLE WAS USED AND IT WAS ENCLOSED IN A VERY STRONG PLASTIC PROTECTION. BUT THE CABLE BREAK INSIDE THE CASING. I ONLY HAVE 55,000 MILES. I'D ALSO NOTICED THAT I COULD NOW EASILY CHANGED OR SHIFT THE SHIFTING LEVER WITH VERY LIGHT MOVEMENT OF MY HAND UNLIKE WHEN I'D FIRST GOT MY EXPEDITION BACK IN APRIL 2002. I'D REMEMBER THAT MOST OF THE TIME I HAVE TO REALLY PULLED IT HARD JUST TO SHIFT THE LEVER, BACK THEN I THOUGHT THAT WAS NORMAL BUT AFTER THE SHIFTING CABLE WAS REPLACED I COULD CHANGED THE GEAR POSITION WITH JUST MY FINGER AND REALLY VERY LIGHT PRESSURE. SO. MY CONCLUSIVE TO THE ISSUE WAS 1) FORD PERSONNEL DOES NOT PAY ATTENTION ON PROPER INSTALLATION OF THIS SHIFTING CABLE 2) FORD USE INFERIOR OR SUBSTANDARD PART. THE MOVEMENT OF THE SLEEVE AND THE LOCATION OF THE BRACKET THAT HOLDS THE ASSEMBLY CLOSE TO THE SHIFTING LEVEL WILL CONTRIBUTE TO THE PROBLEM. I BELIEVED FORD SHOULD LOOK FURTHER ON THIS PROBLEM BECAUSE THEY HAVE THIS SINCE 1997 I STILL HAVE THE OLD PART AND IT WILL BE AVAILABLE FOR FURTHER INVESTIGATION. THE NEWLY INSTALLED CABLE SEEMS TO BE DOING ITS PURPOSE BECAUSE WITH JUST A LIGHT PRESSURE I COULD CHANGE THE GEAR POSITION UNLIKE THE ORIGINAL CABLE ASSEMBLY THAT I REALLY HAVE TO PULL HARD AND PUSH HARD TO CHANGE GEAR POSITION. *JB

• 12/19/2011· ENGINE AND ENGINE COOLING

  STARTED VEHICLE AND BEGAN TO DRIVE WHEN SPARK PLUG FLEW OUT OF ENGINE AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED AND FORD WON'T DO ANYTHING ABOUT IT. THEY CLAIM THAT THERE IS NO PROBLEM WHEN HUNDREDS OF PEOPLE HAVE HAD THIS HAPPENED. VERY COSTLY, TIME CONSUMING, AND STRESSFUL. THIS SHOULD NEVER HAPPEN AND FORD SHOULD TAKE RESPONSIBILITY. *TR

• 12/18/2006· AIR BAGS

  TL*- THE CONTACT'S VEHICLE AIR BAG DEPLOYED WHEN SHE PUT HER CAR IN REVERSE. CONTACT IS UPSET THAT DEALER WONT HELP HER BECAUSE THE AIR BAG HAS A 50,000 MILE WARRANTY AND HER CAR IS AT 107,000 MILES. THE CONTACT RECEIVED INJURIES AS A RESULT OF THE AIR BAG DEPLOYING.

• 12/15/2011· SEAT BELTSCrash

  WE WERE REAR ENDED WHILE SITTING AT A REDLIGHT. THE IMPACT WAS HARD ENOUGH TO LAUNCH THE 6000 LB EXPEDITION 20-30 FEET INTO THE INTERSECTION. 2 OUT OF 5 SEAT BELTS OPENED UP AND THOSE 2 OCCUPANTS WENT FLYING AROUND IN THE CAR. THANK GOD IT WAS NOT A HEAD ON COLLISION. I NEVER RETESTED OR CHECKED THE SEATBELTS AND THE VEHICLE WAS TOTALED AND SENT TO A SALVAGE YARD IN NC BY TRAVELERS INSURANCE. INJURIES WERE WHIP LASH, STRAINED NECKS AND CERVICAL COMPRESSION AND CONCUSSIONS. *TR

• 12/14/2009· ENGINE AND ENGINE COOLING

  6 DAYS AFTER HAVING SPARKPLUG #5 BLOW OUT OF THE CYLINDER #4 BLEW OUT. *TR

• 12/14/2009· ENGINE AND ENGINE COOLING

  2002 FORD EXPEDITION BLEW TWO (2) SPARKPLUGS OUT IN ONE WEEK. HAD #5 FIXED AT A FORD DEALER, 6 DAYS LATER #4 BLEW OUT. *TR

• 12/13/2005· ENGINE AND ENGINE COOLING

  DT: THE CONTACT STATED THE INSIDE OF THE VEHICLE OCCASIONALLY HAD A STRONG SMELL OF GASOLINE WHEN DRIVING AT 75 MPH. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE CONTACT ONLY USED THE VEHICLE FOR DRIVING HER CHILDREN TO SCHOOL, WHICH WAS ABOUT 5 OR 6 BLOCKS AWAY. DUE TO HER FEARS ABOUT THE SMELL SHE TRIED TO EXCHANGE THE VEHICLE FOR ANOTHER BUT THE DEALER DENIED HER REQUEST.*AK

• 12/12/2007· ENGINE AND ENGINE COOLING

  TIMING CHAIN AND TENSIONERS. *TR

• 12/12/2003· VEHICLE SPEED CONTROL

  WE PURCHASED OUR 2002 5.4L EXPEDITION ON OCTOBER 13,2001. ON APPROXIMATELY 5 OCCASIONS, WE HAVE BEEN AT A STOP WITH THE BRAKE PEDAL DEPRESSED. THE ENGINE SUDDENLY ACCELERATED, CAUSING THE VEHICLE TO LURCH FORWARD REQUIRING YOU TO APPLY ADDITIONAL PRESSURE TO THE BRAKE PEDAL TO AVOID COLLISION OR FURTHER UNWANTED MOVEMENT OF THE VEHICLE. IT IS VERY STRESSFUL TO DRIVE, THINKING THAT IT WILL HAPPEN AGAIN. WE HAVE BROUGHT THIS PROBLEM TO THE ATTENTION OF OUR DEALER SEVERAL TIMES. THEY CANNOT DETECT THE PROBLEM AND INDICATED THAT THERE WERE NO SIMILAR COMPLAINTS ON FILE. THE LAST INCIDENT OCCURRED ON ON DEC. 4, 2003. AFTER CONTACTING THE CUSTOMER SERVICE DEPARTMENT AT FORD MOTOR COMPANY, WE REQUESTED THAT THE DEALER INSTALL A FLIGHT RECORDER. I WE FEAR FOR THE SAFETY OF OURSELVES, OF OUR CHILDREN, AND OF OTHERS. TO FURTHER AGGRAVATE THE SITUATION, SERVICE STAFF FROM OUR FORD DEALER HAVE SUGGESTED THAT IT IS DRIVER ERROR (SUGGESTING THAT WE ARE APPLYING PRESSURE TO THE BRAKE AND GAS PEDAL SIMULTANEOUSLY. WE ARE CERTAIN THIS IS NOT THE CASE). PLEASE LET US KNOW OF YOUR FINDINGS AND ANY ADDITIONAL STEPS TO TAKE. THANK YOU. *AK

• 12/10/2007· ELECTRICAL SYSTEM

  2002 EXPEDITION EDDIE BAUER EDITION IT'S BEEN HAVING ELECTRICAL ISSUES FOR AWHILE, AND JUST RECENTLY THE ALTERNATOR HAD TO BE REPLACED. SINCE THEN THE LOVELY ELECTRICAL ISSUES HAVE SNOWBALLED. DRIVING DOWN THE ROAD, MY LOCKS START LOCKING AND UNLOCKING THEMSELVES. THEN THE WARNING LIGHTS START GOING OFF (AIRBAG, THEFT DEVICE, ABS, BATTERY). THEN IT STARTS TO SHAKE AND I PRESS THE GAS PEDAL, AND NOTHING HAPPEN EXCEPT IT ROLLS FORWARD SLOWLY, LIKE I'M IDLING THROUGH THE LIGHT. I MADE IT TO THE 7-11 PARKING LOT JUST BEFORE IT DIED. I'VE GOT NO IDEA WHAT IS WRONG, ONLY THAT I'M EITHER THE OWNER OF A VERY LARGE PAPERWEIGHT, OR MY TRUCK IS POSSESSED. *TR

• 12/09/2009· ENGINE AND ENGINE COOLINGFire

  TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. AFTER BEING PARKED FOR TWO HOURS, HE WAS ADVISED THAT HIS VEHICLE CAUGHT ON FIRE. THE FIRE DEPT STATED THE FIRE INITIATED WITHIN THE ENGINE COMPARTMENT. THE FIRE REPORT NUMBER WAS NOT AVAILABLE. THE MANUFACTURER TOOK REPORT NUMBER 0589603419. THE MANUFACTURER STATED AN INVESTIGATOR WOULD BE SENT WITHIN FIFTEEN DAYS TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

• 12/07/2007· SERVICE BRAKES, HYDRAULIC,PARKING BRAKE

  TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO PARK THE VEHICLE ON A STEEP HILL. SHE DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES DID NOT ENGAGE. SHE DID NOT PARK ON THE HILL BECAUSE SHE FEARED THE VEHICLE WOULD ROLL AWAY. THE DEALER STATED THAT THE EMERGENCY BRAKE WAS THE CAUSE OF THE FAILURE. THEY REPLACED BOTH BRAKE CABLES, ROTORS, AND REAR PADS. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

• 12/06/2006· SEAT BELTS

  SEAT BELT LOCKING LATCH WILL RELEASE WHILE DRIVING. THIS IS A RANDOM CONDITION. THE DEALER COULD NOT REPRODUCE THE EVENT IN THE SHOP AND SAID NOTHING WAS WRONG. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. I WILL HAVE TO FIX THE PROBLEM SINCE I AM OUT OF WARRANTY NOW, BUT THIS IS A FORD PROBLEM I HAVE SEEN NOTED ON OTHER COMPLAINTS SUBMITTED. *NM

• 12/06/2006· SERVICE BRAKES, HYDRAULIC

  BRAKES ON A 2002 FORD EXPEDITION GOES TO THE FLOOR. THEN THERE IS NO EXPLANATION WHAT IS GOING ON. I HAVE TAKEN IT TO A DEALER AND THEY SAY THERE NOTHING WRONG. NO PARTS WERE REPLACED. THE DEALER TRIED EVERYTHING HE KNEW POSSIBLE BUT COULD NOT RESOLVE THE ISSUE. *NM

• 12/04/2007· AIR BAGS

  2002 EXPLORER XLT PURCHASED 1/03 WITH 37,995 MILES. NOW ONLY 39,996 I AM DISABLED AND DON'T DRIVE MUCH. HAD VEHICLE IN DUE TO WARRANTY OVER 11/26/07 TO CHECK THINGS OVER. WHEN I PICKED UP CAR AIR BAG WARNING LIGHT FLASHING. THOUGH IT WAS DUE TO THEIR WORK BECAUSE IT STOPPED. NEXT TIME USED VEHICLE LIGHT FLASHING THEN STAYED ON PERMANENTLY. TOOK TO DEALERSHIP AND THEY CLAIM IT THROWS A CODE #B2292, THEY ALSO SAID A BULLETIN OUT FROM FORD ON THIS #TSB03-11-03 ISSUED TO ALL MECHANICS - THAT THE PRETENSIONER SAFETY HARNESS BOTH NEED TO BE REPLACED (DEFECT). I ADVISED THEM I WILL DISPUTE THIS DUE TO THE FACT THEY ALSO STATED FORD MAY BE DOING A RECALL. I CLAIM VEHICLE FINE TILL THEY WORKED ON IT. PART COMES IN TOMORROW, THEY SAY IT SHOULD BE READY IN A FEW HOURS, AND COST IS AROUND $295.. PLUS TAXES. ALSO HAD TO HAVE A REBUILT TRANY DONE LAST YR. ON THE AIR BAG LIGHT - I READ ALL THESE COMPLAINTS AND I AM SHOCKED THAT FORD HAS NOT ISSUED A RECALL. THIS IS NUTS. WHAT IS SCARY IS ALL THE FIRE REPORTS. *TR

• 12/03/2017· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  CRUSE CONTROL NOT WORKING AND NO HORN

• 12/03/2012· POWER TRAIN

  REAR DIFFERENTIAL CONTROL LINKS RUSTED THRU AND BROKE. THIS ALLOWED THE DIFFERENTIAL TO MOVE TOWARD THE REAR. WHEN IT MOVED FAR ENOUGH THE REAR DRIVE SHAFT FELL OUT OF THE TRANSFER CASE AND BROKE OFF AT THE REAR YOKE. CONSIDERING THE NUMBER OF EXPEDITIONS AND NAVIGATORS ON THE ROAD...SOMEONE IS GOING TO GET KILLED. *TR UPDATED 6/13/13 *CN

• 12/02/2013· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A TRAFFIC STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS UNAWARE OF THE REPAIRS SPECIFIC NECESSARY BUT STATED THAT THERE WAS A FAILURE WITH THE FUSE BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 194,793.

• 12/02/2008· ENGINE AND ENGINE COOLING

  SPARK PLUG EJECTED FROM ENGINE. *TR

• 12/01/2008· ENGINE AND ENGINE COOLING

  ON THREE SEPARATE OCCASIONS, MY 2002 FORD EXPEDITION HAS BLOWN A SPARK PLUG. THIS IS A WELL DOCUMENTED, ALBEIT UNACKNOWLEDGED BY FORD, ISSUE WITH THE TRITON ENGINES. EACH TIME, I INCURRED THE DIRECT COST OF AN INDEPENDENT MECHANIC CORRECTING THE ISSUE USING AFTER MARKET REPAIR KITS. WEBSITES SUCH AS CONSUMERAFFAIRS.COM ARE REPLETE WITH OTHERS ENCOUNTERING THE SAME PROBLEMS. WHY FORD HAS NOT BEEN FORCED TO RECALL AND FIX THESE VEHICLES IS BEYOND ME. THERE IS A VERY REAL DANGER WITH THE BLOWN SPARK PLUG IGNITING VAPORS AND STARTING AN ENGINE FIRE. EACH TIME THE SPARK PLUG BLEW, IT WAS WHILE THE CAR WAS IN MOTION, CAUSING RAPID DECELERATION AND JERKING OF THE CAR. I AM USING THE SECOND DATE OF INCIDENT FOR PURPOSES OF THIS REPORT. THE MOST RECENT OCCURRENCE HAPPENED ON SUNDAY, NOV 30, 2008. *TR

• 12/01/2003· VEHICLE SPEED CONTROL

  SUV WILL SUDDENLY IDLES AT A VERY LOW SPEED - MOSTLY WHEN COMING TO A STOP OR YIELD. THE BRAKES ARE APPLIED WITH MUCH FORCE IN EFFORT TO KEEP VEHICLE FROM LURCHING FORWARD INTO THE REAR END OF ANOTHER VEHICLE. VEHICLE'S ENGINE WILL THEN 'DIE' AND I WILL HAVE TO PUT IT IN NEUTRAL OR PARK TO RESTART. DOES NOT MATTER WHAT THE TEMPERATURE IS. THE VEHICLE DOES THE SPIRADICALLY ABOUT ONCE A WEEK. I'M AFRAID THIS WILL CAUSE AN ACCIDENT IN WHICH MY 5 YEAR OLD IS PRECIOUS CARGO - DAILY.*AK

• 11/30/2015· FUEL/PROPULSION SYSTEMFire

  TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL ODOR IN THE VEHICLE AND IT CAUGHT FIRE. THE FIRE WAS ABLE TO BE EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS NOT PROVIDED.

• 11/30/2008· ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER

  THE SPARK PLUG IN MY 2002 FORD EXPEDITION BLEW OUT WHILE I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. AFTER THIS HAPPENED, I TRIED UNSUCCESSFULLY TO GET MY CAR REPAIRED AT A NON-DEALER MECHANIC. EVERY MECHANIC I CALLED SAID THAT THEY WOULD NOT TOUCH MY CAR BECAUSE OF THE ENGINE AND THE THREADS BEING INSUFFICIENT. AND THAT MOST OF THE REPAIRS ARE NOT LASTING SO THE SITUATION ESCALATES TO THE POINT WHERE THEY ARE LOSING MONEY TO FIX THIS PROBLEM THAT THEY DID NOT CREATE. THE DEALER FIXED MY CAR AND SAID THAT THE FIX HAS NO WARRANTY EVEN THOUGH IT COST ME $1116.98 TO REPAIR. I WAS ALSO TOLD THAT THE PROBLEM IS COMMON. AND THAT 1 IN 100 OF THE REPAIRS DO NOT HOLD. THE SPARK PLUG REPAIR IS RECOMMENDED AT THE 100K TUNE-UP MARK. MY CAR HAS HAD ALL MAINTENANCE RECOMMENDED BY THE MANUFACTURING INCLUDING THE EVERY 3K MILE OIL CHANGES. THIS SHOULD NOT HAVE HAPPENED TO MY CAR. IT WAS NEAR BUT NOT OVER THE 100K MARK. AND EVEN IF THE SPARK PLUGS HAD BEEN CHANGED AS RECOMMENDED, THE COIL WOULD HAVE STILL BLOWN BECAUSE THE PROBLEM IS WITH THE THREAD ON THE ENGINE, NOT THE PLUG ITSELF. THIS ITEM SHOULD BE RECALLED AND FORD KNOWS THAT THEY ARE RESPONSIBLE FOR PUTTING SAFE CARS ON THE ROADS. THANK YOU, VICKI BEZIO *TR

• 11/29/2007· SUSPENSION

  ALL FOUR WHEELS BEARINGS ON A 2002 FORD EXPLORER WITH ONLY 70,000 MILES HAD TO BE REPLACED. ONE INCIDENT INCLUDED A WHEEL FALLING OFF DUE TO THE FAILURE OF THESE BEARINGS. *TR

• 11/28/2007· VEHICLE SPEED CONTROLFire

  VEHICLE PARKED IN PARKING LOT AT 9:30P.M. SHERIFF WOKE US UP 2:00 A.M. BANGING ON WINDOWS STATING SUV WAS ON FIRE. 3 OTHER VEHICLES WERE DAMAGED BECAUSE OF FIRE. I AM BLESSED MYSELF AND MY CHILDREN WERE NOT IN SUV AT THAT TIME. ALSO DAMAGED PARKING AREA. *TR

• 11/25/2008· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH WAS INOPERATIVE. THROUGH ONLINE RESEARCH, HE FOUND RECALLS LISTED FOR THE SAME YEAR, MAKE, AND MODEL OF HIS VEHICLE, BUT WAS UNSURE IF THEY PERTAINED SPECIFICALLY TO HIS VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

• 11/24/2019· SEAT BELTS

  THE DRIVER'S SEAT BELT DISCONNECTS AT RANDOM TIMES.

• 11/24/2008· ENGINE AND ENGINE COOLING

  # 3 SPARK PLUG BLEW FOR THE SECOND TIME AND DESTROYED THE MOTOR HEAD. NOW HAVE TO REPLACE HEAD AND HAVE BEEN QUOTED AROUND $3000 TO FIX A PROBLEM FORD HAS KNOWN ABOUT AND HAS HAD MANY COMPLAINTS ABOUT AS WELL AS CONSUMER AFFAIRS. *TR

• 11/24/2005· ENGINE AND ENGINE COOLING

  BLEW SPARK PLUG. *JB

• 11/21/2005· VEHICLE SPEED CONTROL

  DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V388000 CONCERNING THE VEHICLE SPEED CONTROL. THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE CONTACT SPOKE TO THE MANUFACTURER, WHO CONFIRMED THE PARTS WERE NOT AVAILABLE AT THIS TIME. *AK

• 11/20/2003· AIR BAGSCrashFire

  I REAR ENDED A TRUCK AT ABOUT 35-40 MPH AND NEITHER AIR BAG DEPLOYED. MY VEHICLE IS AT PLANET FORD HERE IN TEXAS AND THEY TOLD ME LAST WEEK THEY WAS GOING TO INVESTIGATE WHY THEY DID NOT DEPLOY. TODAY THEY TOLD ME THAT IT HAS TO BE A DIRECT HIT AND WITH $9,000.00 AND THE WHOLE FRONT FOLDING ON IMPACT I CONSIDER THAT A DIRECT HIT. THEY TOTALED THE VEHICLE I HIT. *LA

• 11/19/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. UPDATED 1/21/16 *CN

• 11/19/2009· ENGINE AND ENGINE COOLINGFire

  TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE SPARK PLUGS CAUSED THE ENGINE TO FAIL. THE VEHICLE BEGAN TO SMOKE OCCASIONALLY; HOWEVER, HE WAS ABLE TO CONTINUE DRIVING IT. PRIOR TO FILING THE COMPLAINT THE FAILURE OCCURRED THREE TIMES. IT ALSO SEEMED TO OCCUR ONCE EVERY YEAR SINCE 2007. THE FIRST FAILURE WAS REPAIRED BY THE DEALER ACCORDING TO THE EXTENDED WARRANTY. THE SECOND TIME, THE DEALER REPAIRED IT AT THE OWNERS EXPENSE. THE VEHICLE WAS BEING DIAGNOSED AT THE DEALER AT THE TIME THE COMPLAINT WAS FILED. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE AND THAT THERE WERE NO EXISTING RECALLS. THE CURRENT MILEAGE WAS APPROXIMATELY 89,000. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.