2002 Ford Econoline

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2012· SUSPENSIONFire

  TL* THE CONTACT OWNS A 2002 FORD REGENCY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50-55 MPH, THE DRIVER'S SIDE REAR TIRE DETACHED FROM THE VEHICLE. THE CONTACT WAS RIDING ON THE ROTOR, WHICH STARTED A SMALL FIRE, BUT HE WAS ABLE TO STOP THE VEHICLE SAFELY. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE C-CLAMP WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 125,000.

• 12/29/2011· STRUCTURECrash

  TL* THE CONTACT OWNS A 2002 FORD E350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT END OF THE FRAME FRACTURED INTO TWO PIECES, CAUSING THE CONTACT TO CRASH INTO A BARRIER ON THE INTERSTATE. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE A FRAME WAS FRACTURED AND CAUSED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

• 12/28/2020· STEERING

  IN A PARKING LOT, I WENT TO TURN LEFT, HEARD A LOUD CLUNK AND THE VAN JUST WENT STRAIGHT. LOST ALL STEERING CONTROL. LUCKILY THIS HAPPENED IN A PARKING LOT AND NOT ON THE ROAD AT HIGHER SPEED. IF THIS HAD OCCURRED AT SPEED, I WOULD HAVE HIT ONCOMING TRAFFIC , OR GONE OFF THE ROAD INTO WHO KNOWS WHAT. TWO SEPARATE MECHANICS HAVE DIAGNOSED A COMPLETE FRAME FAILURE WIHICH ALLOWED THE STEERING BOX TO DETACH FROM THE FRAME. THE FRAME IS NOT REPAIRABLE. IF THIS IS A COMMON PROBLEM WITH THE 2002 FORD E150 FRAME PEOPLE ARE GOING TO GET HURT OR KILLED!!!

• 12/26/2006· ENGINE AND ENGINE COOLING

  THE VEHICLE IN QUESTION WAS PURCHASED USED WITH 82,000 SHOWING ON THE ODOMETER. I OWNED THE VEHICLE FOR 2 1/2 MONTHS PRIOR TO THIS ENGINE ISSUE. LEFT FOR WORK ON THE MORNING OF DEC. 20 2006. I AM AN IN HOME SERVICE PLUMBER. APPROACH. 1:30 PM ON THE AFOREMENTIONED DAY, I STARTED MY VEHICLE TO LEAVE ONE JOB AND PROCEED TO ANOTHER, AND UPON STARTING THE VEHICLE, HEARD A VERY LOUD POP, FOLLOWED BY A CONTINUOUS EXHAUST LEAK TYPE SOUND. UPON FURTHER VISUAL INVESTIGATION, I DISCOVERED THAT A SPARK PLUG WAS LAYING ON TOP OF THE MANIFOLD AND THE NUMBER 2 CYLINDER COIL PAK WAS DISTORTED AND PULLED AWAY FROM IT'S ATTACHED POSITION OVER THAT CYLINDER. THE FAILURE WAS THE PLUG EJECTING OUT OF THE CYLINDER HEAD ( PER DEALER ) AND THE CONSEQUENCES ARE MISSED DAYS OF EMPLOYMENT UNTIL THE VEHICLE IS REPAIRED. THE REPAIR WILL COST ME AROUND 4800,00, NEW CYLINDER HEAD PLUS LABOR TO INSTALL. VEHICLE IS AN E- 350 CARGO 2002. 5.4 TRITON. I WAS UNEMPLOYED 7 MONTHS PRIOR TO THIS VEHICLE PURCHASE. THE NEW JOB I HAVE REQUIRES ME TO PURCHASE A SERVICE VEHICLE. *NM

• 12/21/2007· VEHICLE SPEED CONTROL

  A SAFETY RECALL WAS ISSUED AUG 2007 ON FORD VEHICLES FOR THE SPEED CONTROL WHICH MAY CAUSE AN UNDERHOOD FIRE. WE HAVE BEEN TRYING TO GET THE VEHICLE (2002 BT CRUISER) IN FOR REPAIR OVER THE LAST SEVERAL MONTHS, AND HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE. APPARENTLY THERE IS A NATIONAL BACK ORDER OF THE REPLACEMENT PART(S). OUR DEALER SAID THEY ARE NOW BEING TOLD THEY WILL NOT GET A SHIPMENT UNTIL MARCH. THERE IS NOT A SYSTEM IN PLACE THAT GIVES ANYONE AN IDEA OF WHEN THEY MAY GET THIS RESOLVED. WE HAVE BEEN TOLD TO KEEP CALLING THE DEALERS, WHO KEEP SAYING THEY DON'T HAVE PARTS. IN THE MEANTIME THEY RECOMMEND DISCONNECTING THE CRUISE CONTROL, WHICH AS YOU CAN IMAGINE, IS NOT A PLEASANT THOUGHT FOR AN RV WHICH IS USED FOR LONG DISTANCE TRAVELING. THERE SHOULD BE A BETTER SYSTEM IN PLACE FOR RESOLVING THIS ISSUE, AND IF SUCH A SYSTEM IS INCONCEIVABLE, THERE SHOULD BE BETTER COMMUNICATION BY FORD. *TR

• 12/15/2004· ELECTRICAL SYSTEM

  IN RAINY/SNOWY WEATHER HORN FAILS TO WORK INTERMITTENTLY. THEREFORE, CONSUMER IS UNABLE TO WARN OTHER DRIVERS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

• 12/14/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER ORIGINALLY STATED THAT THE PART WOULD BE AVAILABLE IN DECEMBER OF 2007. AS OF DECEMBER 14, 2007, THE DEALER STATED THAT THE PART WOULD BE AVAILABLE IN MARCH OF 2008. THE MANUFACTURER STATED THAT THE PART COULD BE AVAILABLE AT ANYTIME. THE CONTACT WAS DISSATISFIED WITH THE WAIT TIME AND THE REMEDY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 50,000.

• 12/09/2004· ELECTRICAL SYSTEM

  DURING VERY WET WEATHER, THE HORN DOES NOT WORK OR WORKS VERY FAINTLY. THIS HAS HAPPENED MULTIPLE TIMES. THE VAN IS A 2002. I HAVE ALWAYS HAD THE RECOMMENDED MAINTENANCE PERFORMD BY THE FORD DEALERSHIP. I MADE A COMPLAINT TO THEM ON 2 OCCASIONS AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT. I HAVE NOT HAD ANY INCIDENTS OTHER THAN HITTING MY HORN AND HAVING LITTLE NOISE COME OUT. I AM AFRAID THAT WHEN I NEED THE HORN IT WILL NOT WORK IN WET WEATHER.*AK

• 12/06/2007· TIRES

  COOPER TIRE TREAD SEPARATION LT 245/75R16. *TR

• 12/04/2007· AIR BAGS

  2002 EXPLORER XLT PURCHASED 1/03 WITH 37,995 MILES. NOW ONLY 39,996 I AM DISABLED AND DON'T DRIVE MUCH. HAD VEHICLE IN DUE TO WARRANTY OVER 11/26/07 TO CHECK THINGS OVER. WHEN I PICKED UP CAR AIR BAG WARNING LIGHT FLASHING. THOUGH IT WAS DUE TO THEIR WORK BECAUSE IT STOPPED. NEXT TIME USED VEHICLE LIGHT FLASHING THEN STAYED ON PERMANENTLY. TOOK TO DEALERSHIP AND THEY CLAIM IT THROWS A CODE #B2292, THEY ALSO SAID A BULLETIN OUT FROM FORD ON THIS #TSB03-11-03 ISSUED TO ALL MECHANICS - THAT THE PRETENSIONER SAFETY HARNESS BOTH NEED TO BE REPLACED (DEFECT). I ADVISED THEM I WILL DISPUTE THIS DUE TO THE FACT THEY ALSO STATED FORD MAY BE DOING A RECALL. I CLAIM VEHICLE FINE TILL THEY WORKED ON IT. PART COMES IN TOMORROW, THEY SAY IT SHOULD BE READY IN A FEW HOURS, AND COST IS AROUND $295.. PLUS TAXES. ALSO HAD TO HAVE A REBUILT TRANY DONE LAST YR. ON THE AIR BAG LIGHT - I READ ALL THESE COMPLAINTS AND I AM SHOCKED THAT FORD HAS NOT ISSUED A RECALL. THIS IS NUTS. WHAT IS SCARY IS ALL THE FIRE REPORTS. *TR

• 12/02/2003· SERVICE BRAKES, HYDRAULIC

  WHEN BRAKING AT 25 MPH THE BRAKES HAD GONE TO THE FLOOR. THE CONSUMER HAD TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT ELECTRONIC HYDRAULIC CONTROL UNIT FOR THE ABS NEEDED TO BE REPLACED. *AK *SCC *JB

• 12/01/2002· TIRES

  TIRE TREAD SEPERATION AFTER ONLY 10,000 MILE ON THE VEHICLE. WAS A SLIGHT VIBRATION IN THE VAN BEFORE THE TIRE BLEW. THE ENITRE OUTER SIDE WALL OF THE TIRE WAS DESTROYED. DT

• 11/29/2007· SUSPENSION

  ALL FOUR WHEELS BEARINGS ON A 2002 FORD EXPLORER WITH ONLY 70,000 MILES HAD TO BE REPLACED. ONE INCIDENT INCLUDED A WHEEL FALLING OFF DUE TO THE FAILURE OF THESE BEARINGS. *TR

• 11/28/2007· VEHICLE SPEED CONTROLFire

  VEHICLE PARKED IN PARKING LOT AT 9:30P.M. SHERIFF WOKE US UP 2:00 A.M. BANGING ON WINDOWS STATING SUV WAS ON FIRE. 3 OTHER VEHICLES WERE DAMAGED BECAUSE OF FIRE. I AM BLESSED MYSELF AND MY CHILDREN WERE NOT IN SUV AT THAT TIME. ALSO DAMAGED PARKING AREA. *TR

• 11/25/2010· ENGINE AND ENGINE COOLING

  2002 FORD ECONOLINE 350 EQUIPPED WITH V8 TRITAN ENGINE. SPARK PLUG BLEW OUT. HAVE TAPPED WITH HELI-COIL REPAIR KIT, BUT HIS REPAIR HAS FAILED. NOW FACED WITH CYLINDER HAD BEEN REMOVAL AND REPLACEMENT. *TR

• 11/23/2004· SERVICE BRAKES, HYDRAULIC

  WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES, IT DID NOT GO DOWN TO THE FLOOR. AFTER A FEW SECOND THE PEDAL WENT DOWN TO THE FLOOR. THE CONSUMER NOTICED THAT THE PEDAL WAS HARD. *JB

• 11/20/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT FELT THAT WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,000.

• 11/13/2007· STRUCTURE

  THE FIBERGLASS PIECE ON THE HATCHBACK OF THE VEHICLE IS CONSTANTLY CRACKING AND FALLING OFF WHILE THE VEHICLE IS MOVING. THIS IS A ROAD AND SAFETY HAZARD, AS MY PIECE CAME OFF WHILE DRIVING 55MPH. I AM CONTINUOUSLY SEEING OTHER EXPLORERS OF THE SAME MODEL AND YEAR THAT HAVE THE SAME ISSUE. FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCT AND CONDUCT A RECALL. FURTHERMORE, THIS FAULTY PIECE IS OFFERED AT A FORD DEALERSHIP FOR REPLACEMENT AT OVER $300! *TR

• 11/13/2007· POWER TRAIN

  VEHICLE TRANSMISSION FAILED AT 75,000- WE HAD TAKEN THE VEHICLE IN 2 SEPARATE OCCASIONS THE FIRST YEAR OF OWNERSHIP CONCERNING THE TRANSMISSION BUT WAS ADVISED NOTHING WRONG. *TR

• 11/10/2010· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  SPARK PLUG EJECTED 2002 FORD VAN. *TR

• 11/10/2010· ELECTRICAL SYSTEM

  I HAVE HAD 3 SPARK PLUG THIS YEAR COME SHOOTING OUT OF EY 2002 FORD E350 V10. *TR

• 11/08/2008· VISIBILITY

  2002 FORD TAURUS HEATER BLOWER. DID NOT WORK TRIED TO FIX WITH DIFFERENT PARTS STILL DIDNT WORK. I CAN'T SEE WHERE I AM GOING WITH THE WINDOWS ALL STEAMED UP. *TR

• 11/08/2004· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,TIRES

  ON 11/04/04, RECALL WORK FOR ABS SENSOR WAS PERFORMED. AT THE SAME TIME, FRONT BRAKE PADS WERE REPLACED BY DEALER - THEIR SUGGESTION ("10% LEFT"). ON 11/05, AT HIGHWAY SPEED IN HEAVY TRAFFIC, DRY-CLEAR DAY, I NEEDED TO STOP AGGRESSIVELY DUE TO UNKNOWN TRAFFIC SITUATION AHEAD. SPONGY BRAKE PEDAL WENT TO THE FLOOR, NO ABS ACTIVATED. SWERVED ONTO GRASS SHOULDER TO AVOID AN ACCIDENT WITH OTHER VEHICLESTO COMPLETE STOP. 11/8-BROUGHT VEHICLE TO DEALER. DEALER CLAIMS THE OB COMPUTER SHOWS NO INCIDENT, AND COULD NOT REPLICATE PROBLEM. "LARRY" DEALER SERVICE REP CLAIMS THEY DO NOT BLEED BRAKES DURING REPLACEMENT. "LARRY" ALSO INDICATED THAT ABS NOT WORKING IS TYPICAL IN THE FIRST 1,500 MILES OF A BRAKE PAD REPLACEMENT.*AK

• 11/01/2007· POWER TRAIN

  BEGINNING OF 2006, I PURCHASED MY USED 2002 FORD EXPLORER. AROUND 70,000 MILES, ABOUT 9 MONTHS LATER, THE ROARING NOISE IN THE REAR WAS UNBEARABLE. I PUT ALL NEW TIRES,I PUT ALL NEW BRAKES THINKING THIS WAS CAUSING THE NOISE. FINALLY I WENT ONLINE TO FIND THE MANY, MANY COMPLAINTS ABOUT THE REAR END NOISE. I CALLED FORD CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALLS, EVEN THOUGH THERE ARE MANY COMPLAINTS ON THIS ISSUE, BECAUSE IT IS NOT CONSIDERED A SAFETY ISSUE. THEY SUGGESTED I HAVE IT DIAGNOSED AT A FORD DEALERSHIP. ON 10/20/07, I HAD THIS DIAGNOSIS DONE, AND WAS TOLD IT WAS THE REAR AXLE DIFFERENTIAL AND WAS ADVISED NOT TO DRIVE, OR DRIVE AS LITTLE AS POSSIBLE BECAUSE IT COULD CEASE UP WHILE DRIVING, AND CAN BE A SAFTEY ISSUE IF UNIT FAILS. THE COST OF THIS REPAIR, PARTS AND LABOR IS ABOUT $1200. IS FORD WAITING FOR THIS TO CEASE UP, CAUSING INJURIES OR DEATHS BEFORE THEY DEEM IT A SAFTEY ISSUE, AND RECALL THESE VEHICLES FOR REPAIR. I CANNOT AFFORD TO REPAIR MY VEHICLE AT THIS TIME AND NEED MY VEHICLE. *TR

• 10/31/2007· STRUCTURE

  DOOR AJAR LIGHT COMES ON RANDOMLY, TURNING ON INTERIOR LIGHTS AND LOCKING AND UNLOCKING DOORS WHILE DRIVING. IN ADDITION TO BEING DISTRACTING, IT IS PARTICULARLY UNSAFE AT NIGHT TO SUDDENLY HAVE THE INTERIOR LIGHTS COME ON AND UNABLE TO KEEP DOORS LOCKED. FORD SAYS ISSUE IS A DOOR SENSOR, BUT CANNOT TELL WHICH ONE IS BAD. THIS USED TO HAPPEN OCCASIONALLY, NOW IT HAPPENS AT LEAST EVERY OTHER DAY. *TR

• 10/29/2007· SUSPENSION,AIR BAGS

  I AM AN OWNER OF A 2002 FORD EXPLORER 2WD. AT THE BEGINNING OF OCTOBER THE VEHICLE STARTING MAKING A HORRIBLE NOISE. THE LOUD NOISE WAS COMING FROM THE REAR PASSENGER WHEEL. COME TO FIND OUT, THIS IS A MAJOR WHEEL BEARING ISSUE. I HAVE RECENTLY GOTTEN ONLINE AND DISCOVERED HOW MANY OTHER PEOPLE ARE ALSO HAVING THE SAME ISSUE. WHAT CAN WE DO TO GET THE FORD COMPANY TO BE HELD RESPONSIBLE FOR THIS VERY DANGEROUS DEFECT IN THEIR PRODUCT THAT YOU ARE SUPPOSED TO TRUST NOT ONLY YOUR LIFE BUT THE LIVES OF ALL YOUR PASSENGERS. HOW CAN COMPANIES CONTINUE TO SELL THEIR UNSAFE VEHICLES TO THE PUBLIC. IT IS ENOUGH TO HAVE TO WORRY ABOUT GETTING MY 1 YEAR OLD TO AND FROM HER NANA'S WITHOUT HAVING TO WORRY ABOUT GETTING HIT BY SOMEONE, BUT TO WORRY THAT ANY MOMENT YOUR VEHICLE CAN CAUSE A MAJOR ACCIDENT WITHOUT YOU EVEN BEING AT FAULT BECAUSE OF FAULTY PARTS. PLEASE, CAN SOMEONE WITH ANY KIND OF DECENCY DO SOMETHING TO GET THIS COMPANY TO RECALL EVERY VEHICLE WITH FAULTY PARTS. COMMON SENSE WOULD SAY IT'S THE RIGHT THING TO DO. *TR

• 10/25/2016· ENGINE

  SPARK PLUG BLEW OUT OF ENGINE BLOCK. I WAS GOING IN REVERSE WHEN THIS HAPPENED.

• 10/23/2007· POWER TRAIN

  WHILE ATTEMPTING TO SHIFT FROM REVERSE TO DRIVE, THE GEAR SHIFTER ON THE COLUMN BROKE IN 1/2 WHILE PASSING INTO THE NUETRAL POSITION. BROKEN PIECE IN POSSESSION. TRUCK WAS THEN STUCK IN NUETRAL WITH SHIFTER HANGING BY A WIRE. FOUND 2ND 2002 EXPLORER AT DEALER # 2 WITH GEAR SHIFTER BREAKING IN 1/2. *TR

• 10/22/2003· POWER TRAIN

  WHEN ON A SMALL HILL AND STOPPED AT A RED LIGHT WHEN YOU TAKE YOUR FOOT OFF THE BRAKE (WHEN THE LIGHT TURNS GREEN) IT ROLLS BACKWARDS. ENG 4.6L-V8. CUSTOMER SERVICE AT DEALER TOLD ME THIS IS A CHARACTERISTIC OF THIS PARTICULAR TRANSMISSION. THIS IS THE SAME TRANSMISSION AS SOME EXPEDITIONS AND THEY WILL DO THE SAME THING. IT ALMOST ROLLED BACK AND HIT A CAR. CUSTOMER RELATIONSHIP AT DEARBORN WANTS ME TO TEST DRIVE ANOTHER E-150 TO SEE IF IT DOES THE SAME THING FROM THE DEALER. CURRENTLY, I'M WAITING FOR THE DEALER TO GET BACK TO ME ON THIS. *LA

• 10/18/2012· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2002 FORD ECONOLINE E-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE HEARD A LOUD, ABNORMAL NOISE FROM THE VEHICLE. AFTER STOPPING THE VEHICLE FOR FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE REAR END OF THE FUEL TANK HAD DETACHED FROM THE VEHICLE. IN ADDITION, ONE OF THE FUEL TANK STRAPS HAD BECOME COMPLETELY CORRODED. THE VEHICLE WAS DRIVEN CAUTIOUSLY AND WAS LATER TAKEN TO THE DEALER. THE DEALER CONFIRMED THE FAILURE OF THE FUEL TANK STRAPS AND INSTALLED A TEMPORARY STRAP FOR THE FUEL TANK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 76,000.

• 10/17/2007· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  I CALLED ABOUT A RECALL ON MY FORD E-150 ECONOLINE VAN IN AUGUST AND WAS TOLD THE PART WAS NOT IN. I CALLED AGAIN IN SEPTEMBER AND WAS TOLD IT WAS STILL NOT IN AND I WOULD BE PUT ON A WAITING LIST BUT I STILL HAVE NOT BEEN CALLED. HOW LONG DOES IT TAKE TO FIX A RECALL? *JB

• 10/17/2002· TIRES

  CONSUMER STATES ORIGINAL EQUIPMENT (TIRES) GENERAL TIRE MODEL# _ _ _ _ _ _ _ _ DOT:#_ _ _ _ _ _ _ _ _ BELT IS BROKEN., DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE MODEL# AND DOT #. TS

• 10/14/2017· ENGINE

  LEFT HOUSE FOR VACATION, GOT 75 MILES AWAY AT 60 MPH ON THE FREEWAY, AND ENGINE STARTED MAKING A POPPING SOUND. PULLED OFF ROAD AND CALLED A NEARBY MOBILE REPAIR COMPANY. THEY SENT OUT A MECHANIC, HE DIAGNOSED A BLOWN OUT SPARK PLUG, AND SAID THIS WAS COMMON FOR THE FORD V-10. MADE IT TO HIS SHOP, AND THAT'S WHERE IT SITS. ESTIMATES ARE OVER $4000 TO REPAIR.

• 10/12/2003· ELECTRICAL SYSTEMFire

  THE VEHICLE CAUGHT ON FIRE WHILE PARKED FOR OVER 24 HOURS. THE LOCAL FIRE DEPARTMENT STATED THE FIRE WAS DUE TO A SHORT IN THE WIRING. *JB IT WAS LATER DETERMINED THAT THERE WAS A SHORT IN THE WIRING ON THE PASSENGER SIDE B POST WHERE THE WIRING RUNS THROUGH THE POST TO THE RIGHT SIDE REAR POWER DOOR LOCKS. *SCC *NLM

• 10/06/2007· POWER TRAIN

  I BOUGHT A USED 2002 FORD ESCAPE 2 MONTHS AGO AND IT WAS CARFAXED AND ALL AND NOTHING WAS WRONG. THREE WEEKS AGO THE ENGINE WOULD STALL OUT WHEN I STARTED THE VEHICLE OR WHEN I WAS DRIVING, I THOUGHT IT WAS BAD GAS, SO I FIXED IT. THEN IT HAPPENED AGAIN AND I THOUIGHT IT WAS THE BATTERY, SO I FIXED IT. I WAS FRUSTRATED AND WHEN IT HAPPENED AGAIN ON OCT. 3RD, 2007 IN THE MIDDLE OF A 7 LANE HIGHWAY. I WAS SCARED AND UPSET, AND I ENDED UP TAKING IT IN AGAIN! WE FOUND OUT THAT THERE IS A RECALL ON 2002 FORD ESCAPES WITH 3.0L V6 ENGINES FOR THE PCM ON DECELERATIONS BELOW 40 MPH BECAUSE OF FUEL-AIR MIXTURES BEING SENT TO THE ENGINE. IT WAS ISSUED IN APRIL OF 2004. I CALLED FORD MOTOR COMPANY, MY DEALER THAT I BOUGHT THE VEHICLE FROM, AND ANOTHER DEALER CLOSE TO ME; THEY ALL SAID THAT THERE WERE NO RECALLS ON MY ESCAPE. I LOOKED IT UP MYSELF AND THEY WERE CORRECT, BUT IF THIS RECALL WAS ALREADY FIXED THEN IT WAS OBVIOUSLY NOT FIXED CORRECTLY BECAUSE THE EXACT DEFINIATION OF THE RECALL IS WHAT IS HAPPENING WITH MY ESCAPE. MY COMPLAINT IS THAT I THINK FORD NEEDS TO ACKNOWLEDGE MY EXCEPTION AND KNOW THAT THIS IS NOT BECAUSE THE ENGINE NEEDS TO "RE-PROGRAM" ITSELF FOR A FEW WEEKS. IT IS A RECALL AND I THINK IT NEEDS TO BE FIXED FOR FREE, LIKE IT IS SUPPOSED TO BE. I DON'T LIKE TO BE IN THE MIDDLE OF A 7 LANE HIGHWAY AND LOOSE CONTROL OF MY STEERING AND EVERYTHING WITHIN MY CAR. *JB

• 10/06/2005· SUSPENSION

  WE NOTICED A SLIGHT RUBBING WHEN VEHICLE WAS TURNING TO RIGHT WHILE ON VACATION. WITHIN 2 DAYS IT BECAME WORSE, THE THUMPING AND RUBBING SOUND WERE VERY LOUD AND FELT IN THE CAR. WE OPTED TO LEAVE THE CAR. LUCKILY WE DID, AS THE REPAIR SHOP INFORMED US THAT THE WHEEL BEARING WAS COMPLETELY CRACKED, AND NOTED THIS IS NOT COMMON. WE WERE TOLD THAT HAD WE ATTEMPTED TO DRIVE HOME, THE WHEEL WOULD HAVE FALLEN OFF ON THE HIGHWAY, AS IT WAS EXTREMELY LOOSE. THIS IN TURN DAMAGED OUR BACK BRAKES, RESULTING IN NEW ROTORS AND PADS, AND THE SHOP WAS UNABLE TO GET THE EMERGENCY BRAKES BACK ON AS THEY WERE RUSTED ON THE CAR. *NM

• 10/03/2007· POWER TRAIN

  PULLED 2002 FORD EXPLORER INTO COVERED SPACE AT APARTMENT COMPLEX AND PROCEEDED TO PUT THE CAR INTO PARK. WHILE ATTEMPTING TO PUT THE CAR INTO THE PARK THE GEAR SHIFT BROKE OFF FROM THE STEERING COLUMN. I COULD NOT BELIEVE WHAT HAD JUST HAPPENED. EXCESSIVE FORCE WAS NOT USED AND NEVER IN MY WILDEST DREAMS DID I EVER IMAGINE THIS TYPE OF FAILURE ON A CAR. LATER I RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2002 FORD EXPLORER. I CAN'T START THE CAR SINCE IT IS NOT IN PARK OR NEUTRAL. HAD TO HAVE THE CAR TOWED AND ACCORDING TO THE INTERNET THE REPLACEMENT PART IS BACK ORDERED UNTIL MID NOVEMBER. SO, FORD IS OK WITH HAVING A PRODUCT ON THE ROAD THAT I CANNOT DRIVE FOR 1.5 MONTHS BECAUSE OF A BAD PART? IT APPEARS THE BAD PART IS MADE OF ALUMINUM WHICH IS SHOCKING. WILL HAVE TO GET A RENTAL FOR THE ENTIRE TIME I AM WITHOUT THE CAR. THIS KIND OF FAILURE IS UNACCEPTABLE AND THERE SHOULD BE A RECALL ON THIS PROBLEM. *TR

• 10/01/2005· VEHICLE SPEED CONTROLFire

  FORD HAS RECALLS ON 1994-2002 FORD TRUCK 8500 GVW AND UNDER I HAVE A 2002 F250 FORD 8600 GVW THAT USES SAME CRUISE CONTROL PARTS AS THE OTHER TRUCKS. THIS UNIT WAS SITTING IN GARAGE WHEN NOT RUNNING WHEN THE SAME PARTS THAT ARE BEING REPLACED ON OTHER VEHICLES IGNITED ON FIRE. FORD WILL NOT REPLACE THE PARTS. *JB

• 10/01/2003· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

  WHILE DRIVING 35 MPH, THE BRAKES FAILED. THE CONSUMER'S VEHICLE HIT SEVERAL OTHER VEHICLES AND THEN RAN INTO A TAXI CAB HEAD ON. UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY. *AK THE VEHICLE WAS DRIVEN WITH NO PROBLEM. THERE WAS NO COOLANT IN THE ENGINE AND FRONT END DAMAGE. *SCC *JB

• 10/01/2003· FUEL SYSTEM, GASOLINEFire

  PROBLEMS WITH FUEL INJECTORS CAUSED VEHICLE FIRE.*MR THE CONSUMER STATED HE WAS SERVICING THE R.V WHEN ALL OF A SUDDEN THERE WAS A SOUND UNDER THE ENGINE COVER AND THE VEHICLE WAS ON FIRE. IT WAS DETERMINED THE FUEL INJECTORS WERE LEAKING. (CHATEAU MOTORHOME ON A FORD CHASSIS) *JB

• 09/30/2002· TIRES

  WHILE DRIVING THE LEFT REAR TIRE BLEW OUT, CAUSING THE VEHICLE TO ROTATE CLOCKWISE AND SUBSEQUENTLY STRIKING A GUARDRAIL. NO OTHER TIRE INFO GIVEN. (OHIO TRAFFIC CRASH REPORT #10-89-277)*JB

• 09/26/2017· SUSPENSION,UNKNOWN OR OTHER,ENGINE

  THIS 350 ECONOLINE, 8CYL., EXTENDED BODY VAN WAS PURCHASED NEW, AND I AM THE ORIGINAL OWNER. THE VEHICLE HAS ONLY 120K MILES ON IT SINCE 2002. BEGINNING SEVERAL YEARS AGO, MY MECHANIC COMPLAINED OF SEVERE FRAME EROSION, HAVING HAD TO REINFORCE AND RE-WELD SEVERAL PARTS BACK ONTO THE FRAME, INCLUDING BUT NOT LIMITED TO THE BRACKETS WHICH SUPPORT THE REAR LEAF SPRINGS. (TWO OCURRANCES-- LEFT AND RIGHT SIDES). LAST WEEK, MY EMPLOYEE COMPLAINED OF SOME REAR END SWAYING AT MODERATE SPEED CORNERING. WE DISCOVERED A CROSS-TIE CONNECTION BETWEEN THE SIDE RAILS AT THE REAR OF THE VEHICLE'S FRAME HAD ROTTED AWAY, THUS CAUSING SOME UNWANTED FRAME MOVEMENT. IF IT WEREN'T FOR A HEAVY-DUTY TOWING PACKAGE I HAD PURCHASED WITH THE VEHICLE IN 2002, I BELIEVE THE LEFT AND RIGHT SIDES OF THE VEHICLE'S UNDER-FRAMING WOULD HAVE TWISTED AND SEPARATED FROM THE BODY YEARS AGO ! ALSO BEGINNING A FEW YEARS AGO, WAS THE DECAY OF THE VEHICLE'S ENGINE BLOCK, AS THREE SEPARATELY TIMED SPARK PLUGS HAD LITERATELY 'BLOWN' OUT OF THE THREADED WELLS OF THE ENGINE BLOCK. MY MECHANIC HAD TO ADAPT HELI-COIL KITS INTO RE-BORED HOLES IN THE VEHICLE'S SPARK PLUG WELLS. IT'S ONLY A MATTER OF TIME BEFORE THESE KITS COME LOOSE, AND BLOW -OUT AGAIN. I'M ALREADY EXPERIENCING A PAINFULLY OMINOUS COMPRESSION LOSS IN ONE (OR MORE) OF THE CYLINDERS. COULD FORD HAVE PURCHASED SOME INFERIOR METALS, THUS PRODUCING A LINE OF JUNK VEHICLES?

• 09/26/2003· VEHICLE SPEED CONTROL

  WHEN APPLYING BRAKES VEHICLE ACCELERATED BEFORE STOPPING. *AK

• 09/26/2002· ENGINE AND ENGINE COOLINGFire

  ENGINE FIRE. MR

• 09/25/2010· FUEL SYSTEM, GASOLINE

  FUEL TANK FILLER NECK RUST AND LEAK SPILLS GASOLINE ON EVERY FUEL FILLUP--EXTREME DANGER OF FIRE. *TR

• 09/24/2007· TIRES

  COOPER TIRE TREAD SEPERATION LT 245/75RI6. *JB

• 09/24/2007· TIRES

  COOPER TIRE # 2 TREAD SEPARATION.*JB

• 09/21/2005· POWER TRAIN

  2002 EXPLORER REAR AXLE MAKES HOWLING\NOISES WHEN ACCELERATING. FORD WILL NOT REPAIR REAR AXLE. REAR AXLE NEEDS TO BE REPAIRED BY INDEPENDENT SHOP.

• 09/20/2012· STEERING,SUSPENSION,SERVICE BRAKES

  TRUCK WOBBLING TO THE POINT OF ALMOST WRECKING...WAS TOLD IT WAS WHEELBEARING,ROTORS,TIEROD ECT. I NOW REALIZE FORD HAS A PROBLEM WITH THE TRUCKS REGARDING UNCONTROLLABLE SHAKING , IT IS VERY SCARY WHEN THIS HAPPENS. I ALSO OWNED A 2003 AND 2004 HAD TO SELL THEM BECAUSE THE TURBO KEPT BLOWING OFF AND FUEL INJECTORS WERE CLOGGED. I AM SO DISAPPOINTED. I HOPE IF THERE IS A PROBLEM YOU WILL DO SOMETHING ABOUT IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/13/2011· FUEL SYSTEM, DIESEL

  2002 FORD E-350. S10 DIRECT REPLY-REQUEST FINANCIAL ASSISTANCE RELATED TO THE REPAIRS OF HIS TRUCK DUE TO THE FEDERAL GRANT MANDATED CHEMICAL ADDITIVES TO DIESEL FUEL, CHEMICAL ADDITIVES HAVE CAUSED THE DE-LAMINATION OF THE FUEL TANK *TGW THE CONSUMER STATED THE LOOSE LAMINATE MATERIAL DAMAGED THE FUEL PUMP, FUEL FILTER AND FUEL LINES AND PREVENTED THE OPERATION OF THE VEHICLE. THE CONSUMER STATED THE REPLACEMENT OF HIS FUEL TANK, PUMP, FILTER AND LINES WOULD COST $4,000.00 . THE CONSUMER IS SEEKING FINANCIAL ASSISTANCE BECAUSE THE ROOT CAUSE OF THE SITUATION STEMMED FROM A GOVERNMENT MANDATE. *JB UPDATED 10/18/11. *JB THE CONSUMER STATED THE ENGINE STOPPED, WITH NO WARNING, ON A BUSY HIGHWAY. UPDATED 11/10/11. *JB