crashtest

2002 / Dodge

2002 Dodge RAM

Safety ratings

2002 Dodge Ram 1500 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
3/5Rollover
Frontal, driver: 4Frontal, passenger: 5Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

2002 Dodge Ram 1500 Regular Cab

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

2002 Dodge Ram 1500 Van

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4Frontal, passenger: 4Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

2002 Dodge Ram 1500 Wagon

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4Frontal, passenger: 4Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (6)

  • EQUIPMENT:ELECTRICALCampaign 07E066000 · 28/08/2007

    CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.

    Risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.

    Fix: ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.

  • EXTERIOR LIGHTINGCampaign 06E049000 · 24/05/2006

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    Fix: CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

  • POWER TRAIN:AXLE ASSEMBLYCampaign 02V159000 · 13/06/2002

    ON CERTAIN 4X4 PICKUP TRUCKS, THE REAR AXLE FLANGE WELD TO THE AXLE TUBE COULD FATIGUE AND ALLOW THE BRAKE CALIPER ASSEMBLY TO ROTATE.

    Risk: DURING ROTATION, THE BRAKE LINE COULD SEPARATE FROM THE CALIPER RESULTING IN A BRAKE FLUID LOSS IN THE REAR BRAKE HYDRAULIC SYSTEM.

    Fix: DEALERS WILL INSTALL REAR BRAKE CALIPER REINFORCEMENTS ON THE REAR AXLE ASSEMBLIES. OWNER NOTIFICATION BEGAN DECEMBER 9, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

  • VISIBILITY:WINDSHIELD WIPER/WASHERCampaign 09E009000 · 13/03/2009

    CHRYSLER IS RECALLING 1,364 WINDSHIELD WIPER MODULES, P/N 55077098AJ, SOLD DURING THE 2008 AND 2009 CALENDAR YEAR FOR USE AS AFTERMARKET REPLACEMENT EQUIPMENT ON MY 2002-2009 DODGE RAM PICKUP TRUCKS. THESE WIPER MODULE ASSEMBLIES MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD RESULT IN PARTIAL OR COMPLETE LOSS OF WINDSHIELD WIPER CAPABILITY.

    Risk: WHEN THE WIPER SYSTEM FAILS, THE OPERATOR WILL HAVE REDUCED VISIBILITY WHICH COULD RESULT IN A CRASH.

    Fix: DEALERS WILL REPLACE THE WIPER MODULE ASSEMBLIES WITH VENTED WIPER MOTOR HOUSINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 28, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 04V185000 · 12/04/2004

    ON CERTAIN VAN AND WAGON VEHICLES EQUIPPED WITH 4-WHEEL ANTILOCK BRAKE SYSTEMS (ABS), AFTERMARKET BATTERIES MAY LEAK ELECTROLYTE ONTO THE ABS CONTROL MODULE CONNECTOR, WHICH CAN COMPROMISE SEALING INTEGRITY OF THE CONNECTOR.

    Risk: THIS MAY ALLOW DEVELOPMENT OF A SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

    Fix: DEALERS WILL INSPECT THE ABS CONTROL MODULE CONNECTOR FOR ELECTROLYTE DAMAGE AND REPLACE THE CONNECTOR AS NECESSARY. THE RECALL WILL BEGIN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

  • EXTERIOR LIGHTINGCampaign 09E012000 · 07/04/2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Owner complaints

500
Complaints
34
Crashes reported
13
Fires reported
46
Injuries
1
Deaths

Most-reported areas

  • STRUCTURE166
  • POWER TRAIN61
  • ELECTRICAL SYSTEM47
  • SUSPENSION44
  • ENGINE AND ENGINE COOLING38
  • VISIBILITY37
  • UNKNOWN OR OTHER35
  • AIR BAGS33
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2002· SUSPENSION

    WHILE TRAVELING BETWEEN 45 TO 65 MPH, WHEN VEHICLE DRIVES OVER UNEVEN PAVEMENT THE VEHICLE REARS OFF TO THE RIGHT. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

  • 12/31/2001· SUSPENSION

    NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

  • 12/30/2010· STEERING

    MY TRUCK BEGAN LEAKING POWER STEERING FLUID WHILE PARKED OUTSIDE MY HOUSE. THE VEHICLE WAS NOT RUNNING, NOR MOVING. ENOUGH FLUID LEAKED OUT TO FORM A PUDDLE UNDER MY TRUCK. I USE THIS TRUCK TO TOW A 3200 POUND TRAVEL TRAILER. I AM THANKFUL I WAS NOT PULLING THIS TRAILER OR DRIVING THE TRUCK WHEN THE POWER STEERING BEGAN LEAKING. I AM NOT THE ONLY DODGE TRUCK OWNER TO WHOM THIS HAS HAPPENED. THIS IS A DESIGN FLAW, A SAFETY HAZARD AND THESE TRUCKS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR POSSIBLY KILLED. I LIVE IN SOUTHWESTERN PENNSYLVANIA AND THE ROADS ON WHICH I TRAVEL ARE VERY STEEP AND WINDING. IT TERRIFIES ME TO THINK WHAT MAY HAPPEN IF THIS UNIT WAS TO FAIL WHILE I WAS NAVIGATING THESE ROADS. PLEASE TAKE ACTION TO FORCE DODGE TO CORRECT THIS DESIGN FLAW BEFORE SOMEONE DIES. THANK YOU!

  • 12/29/2017· UNKNOWN OR OTHER

    ABOUT 3 YEARS AFTER BUYING MY NEW DODGE TRUCK THE DASHBOARD STARTED TO FALL APART, BECOME BRITTLE. ITS CURRENTLY IN COMPLETE PIECES. THE VEHICLE HAS ALWAYS BEEN IN MOTION AND HAS ALWAYS BEEN PROTECTED FROM THE SUN. I KNOW THERE ARE A LOT OF CASES JUST LIKE MINE. PICTURES WILL BE AVAILABLE.

  • 12/29/2014· POWER TRAIN

    TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE REAR DIFFERENTIAL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

  • 12/29/2008· VISIBILITY,EQUIPMENT

    TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. IN WARM WEATHER CONDITIONS, THE AIR CONDITIONER SYSTEM BECOMES INOPERATIVE. ALSO, IN COLD WEATHER CONDITIONS, THE DEFROSTER DOES NOT WORK PROPERLY. THE FAILURE CAUSES IMPAIRED VISIBILITY IN INCLEMENT WEATHER AND COULD RESULT IN A CRASH. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN). THE CONTACT WOULD HAVE TO INSTALL A WIRING HARNESS OVERLAY AT THE COST OF $800. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER REFERRED HIM TO THE DEALER. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE WAS 88,000.

  • 12/29/2003· POWER TRAIN

    VEHICLE HAS HAD REPEATED FAILURES OF REAR AXLE COMPONENTS. ALL APPEAR TO BE RELATED TO OVERSTATED TOWING CAPACITY. AFTER PURCHASING A TRAILER WELL WITHIN THE VEHICLES TOW RATING THE VEHICLE ON THE FIRST TRIP OUT WITH THE TRAILER EXHIBITED A PUTRID SMELL THAT COULD NOT BE LOCATED. THIS OCCURRED ON 07-25-03 AT JUST UNDER 8500 MILES. THE DEALER COULD NOT LOCATE THE SOURCE OF THE SMELL, AN INDEPENDENT GARAGE FOUND COAGULATED DIFFERENTIAL FLUID AND METAL SHAVINGS IN THE REAR AXLE. SEE YOUR ODI NUMBER 786051 FOR A SIMILAR CASE. THE REAR GEARS WERE REPLACED. ON 12-01-03 AT 10638 MILES I WAS ABLE TO LIMP THE TRUCK WITH THE TRAILER ATTACHED INTO SOUTHSIDE DODGE/KIA IN KISSIMMEE, FL. THE ENTIRE REAR AXLE WAS SO BADLY DAMAGED INCLUDING THE ANTILOCK BRAKE SENSORS THAT THE ENTIRE UNIT HAD TO BE REPLACED. ON 12-06-03 MY WIFE AND I RETRIEVED THE TRAILER. THE TRUCK WAS HAVING TROUBLE MAINTAINING EXPRESSWAY SPEEDS INTO A HEADWIND ON THIS TRIP. UPON ARRIVAL AT OUR HOME 265 MILES LATER WE AGAIN SMELLED THE OVERHEATED REAR AXLE FLUID. LATER INSPECTION AT THE DEALER SHOWED IT TO BE BURNT SMELLING, AND DISCOLORED. FURTHER REPAIRS ARE NOW AWAITED. I WILL BE FORWARDING COMPLETE DOCUMENTATION TODAY VIA USPS.*AK

  • 12/28/2008· STRUCTURE

    I PURCHASED 2002 DODGE 1500 TRUCK NEW. NOW THE DASH BOARD IS CRACKED 3 DIFFERENT PLACES,AND THE DODGE DEALER WILL MOT REPLACE OR FIX THE PROBLEM WITHOUT CHARGING ME 1000$. THIS SEEMS TO BE A BIG PROBLEM FACING DODGE TRUCK OWNERS FROM 1998 TO 2006. PLEASE HELP. THANKS MICHAEL *TR

  • 12/28/2005· POWER TRAIN

    POWER TRAIN - AXLE SHAFT BROKE THE AXLE SHAFT BROKE WHILE THE VEHICLE WAS TRAVELING ON A HIGHWAY. THE ENTIRE WHEEL AND TIRE ASSEMBLY FELL OFF THE VEHICLE. THE VEHICLE SPUN OUT OF CONTROL. *NM

  • 12/28/2004· ENGINE AND ENGINE COOLING

    THE VEHICLE STALLED ON SEVERAL OCCASIONS. WHEN THE VEHICLE STALLS, THE CONSUMER IS AFRAID OF BEING REAR ENDED. THE DEALER CAN'T DUPLICATE THE PROBLEM. *JB

  • 12/26/2006· ENGINE AND ENGINE COOLING

    MY ENGINE LIGHT COME ON ABOUT TWO WEEKS AGO. HOOKED IT UP TO A CAR READER AND THE CODE IS A 1491. WHICH MEANS RADIATOR FAN CONTROL RELAY CIRCUIT. I CALLED THE DODGE DEALER HERE IN ENUMCLAW WASHINGTON AND THEY TOLD ME $500 TO FIX. SO I CALLED MY MECHANIC AT CASCADE AUTOMOTIVE IN ENUMCLAW AND HE EXPLAINED TO ME THE SITUATION. IF I REPLACE ONLY THE RELAY IF MAY BE ENOUGH BUT THE $500 COST THE DEALER IS CHARGING IS BECAUSE OF THE WIRING HARNESS BURNING UP AND CAUSE A FATAL SITUATION. MY MECHANIC HAS SEEN A NUMBER OF THESE THROUGH HIS SHOP. THIS NEEDS TO BE ADDRESSED BY DODGE CORP. AND PAID FOR BY THEM. *JB

  • 12/26/2001· SUSPENSION,WHEELSCrash

    WHILE TRAVELING APPROXIMATELY 45 MPH RIGHT REAR TIRE CAME OFF, AND LEFT REAR OF VEHICLE COLLAPSED. REAR OF VEHICLE STARTED SLIDING ALONG THE GROUND WHEN IT HIT A MEDIAN AND WAS STOPPED. DRIVER SUFFERED NECK INJURY. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THE CAUSE AS "CUSTOMER NEGLECT." *NOTE: ON NOVEMBER 25, LEFT REAR TIRE HAD A BLOWOUT BECAUSE OF A ROAD HAZARD. BUT, LUGS: NUTS WERE STRIPPED, AND TIRE HAD TO BE REMOVED PROFESSIONALLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

  • 12/21/2017· POWER TRAIN

    MY WIFE AND I WERE DRIVING AT ABOUT 55 MPH AND NEXT THING WE KNOW WE HEARD A VERY LOUD BANG AND THEN MY REAR END LOCKED UP AND ABOUT CAUSED US TO HIT THE CAR BESIDE US ONCE I WAS ABLE TO PULL OVER SAFELY I GOT OUT AND FOUND MY DRIVESHAFT SEPARATED FROM THE REAR END SO I HAD IT TOWED TO THE LOCAL MECHANIC AND HE HAD INFORMED ME THAT MY PINION NUT HAD CAME LOOSE AND BACKED OUT THAT IT WAS NOT PROPERLY TORQUED I HAVE CONTACTED THE DEALERSHIP AND THE CORPORATION OF RAM AND NEITHER WILL OWN UP TO IT EVEN THOUGH THEY INFORMED ME THERE WAS A PENDING RECALL FOR MY YEAR MODEL FOR THAT PINION NUT AND THEY ALSO INFORMED ME THAT I DO HAVE THE SAME REAR END AS THE 05 MODEL THAT DID HAVE A RECALL ON THE PINION NUT WHICH IS THE 9.25' RING GEAR CHRYSLER REAR END BUT THEY SAID SINCE MINE IS A 2002 THEY CAN DO NOTHING ABOUT IT AND THAT I AM STUCK WITH PAYING FOR REPAIRS FOR SOMETHING THAT SHOULD'VE NEVER HAPPENED ON A TRUCK WITH 124,000 MILES AND SOMETHING THAT COULD'VE INJURED MY WIFE AND I AND I'VE SEEN A LOT OF REPORTS OF THIS SAME THING HAPPENING TO PEOPLE ATLEAST ONCE I DON'T SEE WHY THIS IS NOT A RECALL BECAUSE I SEE IT AS A HUGE SAFTEY ISSUE

  • 12/20/2010· VISIBILITY,STRUCTURE

    2002 DODGE RAM 1500 HAS MULTIPLE CRACKS IN DASH W/ AT LEAST TWO IN THE PASSENGER SIDE AIRBAG AREA. HEATER AND DEFROSTER ALSO DO NOT FUNCTION PROPERLY. *TR

  • 12/19/2014· POWER TRAIN

    REAR AXLE SEIZED AND THE DRIVE SHAFT FELL OFF. MECHANIC STATED THAT PINION NUT LOOSEN, CAUSING THE REAR AXLE TO SEIZE. THE DRIVE SHAFT ALSO DETACH, WHICH ALMOST CAUSED A CRASH. CAN FORWARD PICTURES IF NEEDED.. *TR

  • 12/19/2012· STEERING

    MY STEERING IS VIBRATING AT LOW SPEEDS EASING INTO CURVES LEFT OR RIGHT AND CAUSES THE STEERING WHEEL TO SHAKE AS IF I'M GOING TO SHAKE OFF THE ROAD. *TR

  • 12/19/2007· PARKING BRAKE,EXTERIOR LIGHTINGFire

    TL*THE CONTACT OWNS A 2002 DODGE 1500. THE TAIL LIGHTS AND PARKING LIGHTS MALFUNCTIONED. THE REPAIR SHOP STATED THAT THE RELAY FOR THE FUSES WERE BURNED AND COULD NOT FIND THE PART TO MAKE THE REPAIR. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,000.

  • 12/19/2003· AIR BAGSCrash

    WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. UPON IMPACT, AIR BAGS DID NOT DEPLOY. POLICE ARRIVED ON THE SCENE AND THE OTHER CONSUMER WAS CITED. THE OTHER CONSUMER SUSTAINED MINOR INJURIES. *AK *MR

  • 12/19/2002· AIR BAGSCrash

    I RENTED THIS TRUCK FROM ENTERPRISE, I WAS BLINDED BY AN ONCOMING 18 WHEELER AND RAN INTO A BIG TRUCK THAT STOPPED IN FRONT OF ME. THE FIRST PROBLEM WAS THE BRAKES LOCKED UP SENDING ME INTO THE OPPOSITE LANE WHERE AN 18 WHEELER WAS COMING AT ME. I LET OFF THE BRAKES AND DID A CONTROLLED CRASH INTO THE TRUCK IN FRONT OF ME. THE DRIVER SIDE AIR BAG DID NOT DEPLOY CAUSING ME GREAT PAIN AND INJURIES THAT HAVE YET TO BE FULLY DETERMINED. LAWYERS TOLD ME THAT SINE I WAS NOT KILLED I COULD NEVER WIN A BATTLE WITH THE AUTO MAKES SO ONCE AGAIN THE SMALL GUY GETS THE SHORT END OF THE STICK. I JUST THOUGHT BY REPORTING THIS TOO YOU, YOU MAY BE ABLE TO GET THIS INFORMATION OUT TO OTHER PEOPLE WHO OWN THIS KIND OF DEFECTIVE PRODUCT AND POSSIBLY SAVE A LIFE. THANK YOU FOR YOUR TIME. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770770

  • 12/19/2001· TIRES

    TIRES WOULD NOT STAND GRAVEL ROADS. IF TIRES HIT A BUMP ON OIL OR CONCRETE ROADS TIRES WILL BREAK. GOOD YEAR WRANGLER, TIRE SIZE 28570R17, DOT # NOT AVAILABLE. CONTACTED DEALER ,AND DEALER STATED THAT TIRES WILL NOT STAND UP ON GRAVEL ROADS. DEALER DID AGREE TO REPLACE TIRES. *AK THE DEALER REPLACED THE BAD TIRES. *YH

  • 12/19/2001· POWER TRAIN

    RIGHT REAR AXLE BROKE WHILE DRIVING 40-45 MPH. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER SENT BROKEN SHAFT TO DEALER FOR TESTING, BUT DEALER DENIED ANY CLAIMS, STATING THAT IT WAS DRIVER NEGLECT, ONE PERSON WAS INJURED IN ACCIDENT CAUSED BY THE DEFECTIVE REAR AXLE. *TT

  • 12/18/2018· VISIBILITY

    TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE BLOWER MOTOR WIRING WAS DAMAGED IN THE VEHICLE AND FAILED TO PRODUCE HEAT IN COLD WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ANCHORAGE CHRYSLER, DODGE, JEEP (2601 EAST 5TH AVENUE, ANCHORAGE, AL 99501, 855-269-2609), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

  • 12/18/2012· STRUCTURE

    TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 147,000.

  • 12/17/2002· SUSPENSION

    THE REAR SUSPENSION IS BOUNCING WHILE DRIVING THE VEHICLE AT 65MPH, WHEN THE REAR TIRE HIT A BUMP. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS *DT

  • 12/16/2008· STRUCTURE

    THE DASHBOARD ON MY 2002 DODGE RAM 1500 TRUCK IS CRACKING. WHAT WILL HAPPEN IN AN ACCIDENT? WHAT HAPPENS WHEN THE PASSENGER AIR BAG DEPLOYS? WILL PLASTIC FRAGMENTS ACT LIKE PROJECTILES AND HURT OCCUPANTS? CONTACTED MY DEALER AND CHRYSLER CORP. WITH NO HELP EXCEPT FOR AN OPTION TO REPLACE FOR $1,100. WHY SHOULD THE CONSUMER PAY FOR A DEFECTIVE PRODUCT? I DON'T HAVE $1,100 TO FIX THIS PROBLEM AND THEN HAVE NO GUARANTEE IF I'M NOT JUST BUYING THE SAME TYPE OF PRODUCT (JUNK). IF IT HAS BEEN REVISED, THEN CHRYSLER KNOWS IT DEFECTIVE. *TR

  • 12/16/2004· SUSPENSION

    VEHICLE WAS MAKING NOISES IN FRONT END. TOOK VEHICLE TO DEALER,THEY SAID NOISE WAS JUST BUSHINGS WERE JUST DRY. AT 40,000 MILES TOOK IN BECAUSE THE TRUCK STEERING WAS FUNNY, DEALER SAID BOTH CONTROL ARMS AND BOTH SWAYBAR LINKS WOR OUT. AND TRUCK WAS UNSAFE TO DRIVE. AND THE REPAIR WOULD COST CONSUMER ABOUT $1000.00.*AK

  • 12/16/2004· ELECTRICAL SYSTEM,EQUIPMENT

    PRIOR TO TAKING DELIVERY OF THE VEHICLE THE BATTERY WAS REPLACED. AFTER SEVERAL TIMES OF SERVICE FOR HEADLIGHT FAILURES, WON'T JUMP START, REPLACED BATTERY, 7 MO. LATER. AFTER SEVERAL OTHER ATTEMPTS WAS INFORMED OF NEED WIRING HARNESS DUE TO AFTER MARKET REPLACEMENT OF HEADLAMP. REPLACED HEADLAMPS TO FACTORY AND 3RD DEAD BATTERY. I HAVE INVESTED $1100 SINCE THE SECOND DEAD BATTERY. DEALER SAYS BATTERY HAS NOTHING TO DO WITH ELECTRICAL WIRING HARNESS???? MOST OCCURANCES DURING EXTENDED WARRANTY PERIOD. *AK

  • 12/15/2008· STRUCTURE

    THE PLASTIC DASH FOR MY 2002 DODGE RAM 1500 HAS CRACKS. WHILE IT IS NOT A SAFETY ISSUE CURRENTLY, IT COULD LEAD TO SHARP EDGES IN THE PLASTIC THAT CAN CUT SOMEONE OR CAUSE SERIOUS INJURY. *TR

  • 12/13/2016· AIR BAGSCrash

    TAKATA RECALL. I WAS IN A HEAD ON COLLISION AT 45MPH WITH A RAV4 THAT TURNED INTO ME TRYING TO GET INTO A GAS STATION. 12/05/2016 I HAD MY SEAT BELT ON BUT NEITHER AIRBAG DEPLOYED. MY INSURANCE ADJUSTER RECOMMENDED BRINGING THIS TO DODGES ATTENTION. EVEN THE POLICE OFFICER SAID THAT I SHOULD LET DODGE KNOW. THE NEXT PAGE STOPPED WORKING. I INJURED MY NECK AND SHOULDERS AN ALSO MY RIGHT FOOT AN KNEE

  • 12/13/2004· STEERING

    THERE WAS A KNOCKING NOISE AND GRINDING SOUND IN THE DRIVERS SIDE FRONT WHEEL. AFTER LOOKING AT IT FURTHER, THE TIE-ROD THAT CONNECTS TO THE RACK AND PINION STRIPPED THE THREAD AND FELL OFF. THE ABILITY TO STEER THE VEHICLE PROPERLY WAS LOST AND CONTROL OF THE VEHICLE WAS SEVERLY IMPACTED.*AK

  • 12/13/2004· AIR BAGSCrash

    WHILE DRIVING ON GRAVEL ROAD OAT 40-45 MPH VEHICLE HIT A POT HOLE, CAUSING IT TO HYDROPLANE. VEHICLE CAME DOWN, AND HIT THE FRONT OF THE VEHICLE FIRST AND COMMENCED TO FLIP OVER A FEW TIMES, LANDING ON THE PASSENGER'S SIDE. UPON IMPACT, NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. DRIVER SUSTAINED MAJOR INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL. *AK.......*AK

  • 12/12/2011· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE BRAKE CALIBER BRACKET WAS FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED BOTH THE DRIVER AND PASSENGER SIDE CALIBER BRACKETS. THE CURRENT AND THE FAILURE MILEAGES WERE 94,000.

  • 12/11/2007· AIR BAGS

    TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 45MPH, THE VEHICLE COLLIDED INTO THE DRIVER SIDE OF A PICK UP TRUCK. THE AIR BAGS DID NOT DEPLOY AT THE TIME OF THE INCIDENT AND THERE WERE NO WARNING LIGHTS FOR THE AIR BAGS PRIOR TO OR AFTER THE INCIDENT. THERE WAS MAJOR DAMAGED IN THE FRONT OF THE VEHICLE. THE COLLISION CAUSED THE DRIVELINE OF THE VEHICLE TO PUSH TOWARDS THE BACK OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS AT 136,000 MILES.

  • 12/11/2002· STEERING

    CONSUMER CALLED COPALINING ABOUT HAVING PROBLEMS WITH STEERING. ALSO STATED THAT WHILE DRIVING THE VEHICLE THE STEERING WHEEL LOCK'S UP.DEALER WAS CONTACTED AND STATED THAT WILL NOT FIX THE VEHICLE BECAUSE THERE IS NO RECALL. MR

  • 12/10/2008· TIRESCrash

    COOPER DISCOVERER AT TIRE,COMPLETELY SHREDDED, WHILE GOING UNDER 65 MPH,..."LT, 265/70,R17, DESIGN #9804,DOT.UP.AH.0414803/30480-2, R-15065, LOAD RANGE 112/1090-WAS ON A WELL-MAINTAINED 2002 DODGE RAM PICKUP, TIRE BOUGHT NEW. OWNER KEPT REQUIRED AIR PRESSURE CONSTANTLY- CHECKED AIR EVERY FEW DAYS,36,000 MILES ON TIRE-OCCUPANTS SERIOUSLY INJURED WHEN VEHICLE ROLLED 3X. *TR

  • 12/10/2006· POWER TRAIN

    THE RETAINING CLIPS FAIL IN THE REAR DIFFERENTIAL OF ALL 02-2005 (MAYBE 2006) 9.25" LSDS ARE AFFECTED FROM DODGE RAM'S. MINE HAS FAILED ONCE AND HAS BEEN REPLACED UNDER WARRANTY. THE PROBLEM IS DODGE JUST REPLACES THEM WITH THE SAME ONES THAT WILL CONTINUE TO FAIL. *JB

  • 12/10/2004· SUSPENSION

    MY 2002 DODGE RAM HAS SEVERAL POTETIAL ACCIDENT, CAUSING PROBLEMS, ONE WHEN IM DRIVING IN THE RAIN OR AFTER A RAIN WATER IN THE ROAD IT CAUSES M STEERING TO LOCK UP AND I CANNOT STEER. I REPORTED THIS TO A DEALER IN TOWN AND THE SERVICE REP SAID THAT THE STEERING WILL TURN INTO MANUAL DRIVE AND SEEM HARDER TO STEER, WOW I COULD NOT BELIEVE I HEARD THAT AND THE PROBLEM HAS NEVER BEEN CORRECTED AND I HAVE REPORTED THIS TO DODGE ON SEVERAL OCCASSIONS. ALSO WHEN IM DRIVING DOWN THE ROAD OR HIGHWAY IN THE 2002 DODGE RAM AND I RUN OVER A SMALL BUMP SUCH AS ON OVERPASSES WHEN THE BRIDGE PORTION MEETS THE GROUND SIDE MY TRUCK WILL LOSE CONTROL SOMETIMES TO THE POINT OF THE REAR END ATTEMPTING TO SPIN THE TRUCK AROUND I GUESS THE ONLY THING THAT HAS PREVENTED THIS IS THE FORWARD MOVEMENT ITSELF, HOWEVER I HAVE COME UPON SITUATIONS WHEN IM TURNING IN A PARTICULAR DIRECTION AND A BUMP IS IN THE ROAD PRIOR TO THE TURN AND THE TRUCK LEAVES ME LIMITED CONTROL AS THE REAR END SUSPENSION REACTING TO THE SMALL BUMP ATTEMPTS TO MAKE THE TRUCKS REAR END JUMP AND ATTEMPT TO SPEND AROUND. THIS IS A VERY SICK FEELING AND NUMEROUS PASSANGERS HAVE EXPRESSED CONCERN FOR THIS TRUCKS FAULT AS THEY EXPERIENCE THIS WHILE RIDING IN THE TRUCK.*AK

  • 12/10/2002· SEATS

    DRIVER'S SEAT ROCKS BACK & FORTH WHEN ACCELERATING & STOPPING. SEEMS TO BE PREVALENT ON ALL 2002 DODGE RAMS. DT

  • 12/09/2004· POWER TRAIN

    THE CONSUMER PLACED THE VEHICLE INTO PARK, WHILE EXITING THE VEHICLE THE DOOR KNOCKED THE CONSUMER TO THE GROUND. THE VEHICLE CONTINUED TO ROLL INTO A CREEK. THE CONSUMER STATED THAT THE GEAR WAS IN PARK, HOWEVER SHE WAS NOT SURE IF IT CAME OUT OF PARK. THE MANUFACTURE WILL BE CONTACTED. *JB

  • 12/08/2011· STRUCTURE

    CRACKED DASH. *TR

  • 12/07/2011· ENGINE AND ENGINE COOLING,STRUCTURE

    MY DASH ON MY 2002 DODGE RAM HAS BEEN FALLING APART AND DROPPING INTO MY VENTS. IT IS SO BAD I HAD TO PUT CARPET OVER IT. NOW I'M HAVING HEATER REPAIRS DONE ON IT. I CALLED DODGE AND THEY WON'T DO A THANG ABOUT IT. I HAVE KIDS AND BOTH OF THEM HAVE CUT THEMSELVES ON THE SHARP PIECES ON THE DASH. I HAD TO TAKE ONE TO THE DR. DODGE NEEDS TO FIX THIS ON ALL THE TRUCK DASHES NOW. *TR

  • 12/06/2018· SUSPENSION,WHEELS

    TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 75 MPH, THE REAR WHEELS SEIZED AND THE VEHICLE SLID OFF THE ROAD WITHOUT WARNING. THERE WAS NO CRASH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS UNKNOWN.

  • 12/06/2002· AIR BAGSCrash

    AT 25 MPH OUR VEHICLE T-BONED ANOTHER VEHICLE TRAVELING APPROXIMATELY 50 MPH. THE OTHER VEHICLE IS COMPLETELY TOTALED, AND THERE IS EXTENSIVE DAMAGE TO THE FRONT END OF THE TRUCK. THE WHOLE FRONT END OF THE TRUCK IS PUSHED BACK AND SHIFTED TO THE LEFT SIDE OF THE VEHICLE, AND THE FRAME OF THE TRUCK IS BENT. DESPITE THE MAJOR DAMAGE, THE AIR BAGS FAILED TO DEPLOY. CONTACTED CHRYSLER AND REPAIRS ARE ON HOLD UNTIL INVESTIGATED. CHRYSLER REFUSES TO PROVIDE ANY INFORMATION ON THE STATUS OF THE INVESTIGATION. DT

  • 12/05/2010· VISIBILITY

    #1 WHEN IT GOT COLD I TURNED IT OVER TO THE HEATER. #2 HEAT WILL NOT COME OUT THE DRIVERS SIDE VENTS ,ONLY BLOWS COLD AIR. PASSENGER SIDE HAS HEAT BUT IS LACKING. THIS IS ON ALL OF THE HEATING SYSTEM UPPER AND LOWER. #3 HAVE NOT HAD IT REPAIR CAN'T AFFORD IT RIGHT KNOW. *TR

  • 12/05/2003· TIRES

    MY 2002 DODGE PICK UP HAS A CUPPED LEFT FRONT TIRE CAUSING A SEVERE VIBRATION. THE TIRE IS A GOODYEAR WRANGLER LT275/70R17. AFTER TAKING IT TO THE DEALERSHIP THEY FOUND NOTHING WRONG WITH THE SUSPENSION AND ALIGNMENT. THEY CONTACTED GOODYEAR AND WERE TOLD THAT THE TIRE ON THE TRUCK IS TOO AGGRESSIVE AND THAT THE RECOMMENDED ROTATION INTERVAL SHOULD BE 5000 MILES. THE SERVICE MANUAL RECOMMENDS ROTATION AT 7500 MILES NORMAL DRIVING. I ROTATED AT 6000 TO COINCIDE WITH MY OIL CHANGES. THE DEALERSHIP SAID THAT GOODYEAR OFFERED TO GO 1/2 WITH ME. THE COST TO ME WOULD HAVE BEEN $210.00 MOUNTED AND THE DEALERSHIP COULD HAVE THE TIRES IN THAT AFTERNOON. I HAD GONE TO A GOODYEAR ESTABLISHMENT 2 WEEKS PRIOR TO THIS VISIT TO COMPLAIN. THEY TOLD ME THE SAME STORY THAT THE TIRE IS TOO AGGRESSIVE AND NEEDS TO BE ROTATED AT BETWEEN 4000 AND 5000 MILES. THEY OFFERED ME 2 NEW TIRES AT THE SAME DEAL. THE DIFFERENCE BEING WAS THE SAME TIRES WERE $180.00. THEY WOULD HAVE TO ORDER THEM AS THE LOCAL WAREHOUSE HAD NONE IN STOCK. THAT LEADS ME TO SEVERAL QUESTIONS: 1. WHY DID THIS NEW VEHICLE HAVE TIRES ON IT THAT ARE "TOO AGGRESSIVE"? 2. WHY DO I HAVE TO PAY FOR TIRES THAT I HAVE BEEN CAREFUL TO MAINTAIN AND ROTATE AT THE SPECIFIED INTERVAL IN THE SERVICE MANUAL? 3. WHY IS THERE NO NOTIFICATION TO THE OWNERS STATING THAT THE ROTATION INTERVAL NEEDS TO ADJUSTED?*JB

  • 12/04/2009· STRUCTURE

    I HAVE A PROBLEM WITH THE DASHBOARD OF A DODGE RAM 1500 2002. MY DASHBOARD IS CRACKED UP IN 9 PIECES. THE REPLACEMENT PARTS ARE ABOUT $800.00 AND THE DEFECTIVE PLASTIC HAS NOT BEEN FIXED. SO IN LESS THAN A YEARS I'M GOING TO END UP WHERE I STARTED OR WITH THE SAME PROBLEM AGAIN AND AGAIN. THIS COMPLAINT IS NOT ABOUT THE MONEY. IT'S ABOUT THE FACT THAT DODGE IS AWARE OF THIS PROBLEM AND THEY HAVEN'T FIXED THE REPLACEMENT PART WHICH MEANS THAT IF I GO THERE RIGHT NOW AND BUY THIS PART I'M GOING TO HAVE THE SAME PROBLEM IN LESS THAN A YEAR. *TR

  • 12/04/2003· SERVICE BRAKES, HYDRAULIC

    ROTORS ON 2002 DODGE RAM IS WARPED. AGAIN FOR THIRD TIME IN 6 MONTHS. TRUCK SHIMMIES OR SHAKES VIOLENTLY WHEN BRAKES APPLIED. GO TO WWW.DODGETRUCKWORLD.COM AND LOOK UP BRAKES IN THE FORUM SECTION. DEALER WON'T FIX UNDER WARRANTY. TRUCK IS ALMOST UNCONTROLLABLE WHEN BRAKES APPLIED AT HIGH SPEEDS (20 AND ABOVE). *NLM

  • 12/02/2003· VEHICLE SPEED CONTROLCrash

    THE VEHICLE HAD GONE INTO REVERSE AND COLLIDED WITH ANOTHER VEHICLE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE FAILURE AND COULD NOT LOCATE THE CAUSE OF THE PROBLEM. *AK THE CONSUMER SHIFTED THE GEAR TO DRIVE THEN STEPPED ON THE GAS PEDAL, EXPECTING TO GO FORWARD, BUT IT HAD GONE BACKWARDS. THE CONSUMER JIGGLED THE GEAR SHIFT SLIGHTLY AND STEPPED ON THE GAS AGAIN THEN IT WENT FORWARD. THIS PROBLEM OCCURRED WHEN THE VEHICLE WAS STARTED FROM PARK. *SCC *JB

  • 12/02/2002· UNKNOWN OR OTHER

    NO SUMMARY. DT

  • 12/01/2016· ENGINE

    PARKED TRUCK AT BROOKSHIRES TO GET GAS, STARTED TRUCK UP AND BAM BLEW THE INTAKE OUT THE BACK KILLED THE ENGINE EVERYONE HIT THE PAVEMENT IT WAS SO LOUD LIKE A BOMB! STARTED IT BACK UP BAD KNOCKING AND STARTED TO REV ITSELF UP TO 5K RPMS DUE TO VACUUM LEAK WITH INSERT DAMAGED ON BACK OF INTAKE. TOOK ENGINE ALL APART TO FIND A VALVE SEAT SHATTERED DESTROYING THE HEAD ON BOTH SIDES DUE TO THE VALVESEAT BREAKING INTO ABOUT 20 SMALL PIECES IT SUCKED A FEW OVER ACROSS THE ENGINE TO CYLINDERS ACROSS RUINING 2 PISTONS, BOTH HEADS, HAVE ALL EVIDENCE STILL.