Safety ratings
2002 Dodge Neon 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (6)
- EXTERIOR LIGHTINGCampaign 06E049000 · 24/05/2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Fix: CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
- EXTERIOR LIGHTINGCampaign 06E026000 · 23/03/2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
- SUSPENSIONCampaign 08E033000 · 14/04/2008
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 08E050000 · 11/08/2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 09E025000 · 11/05/2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
- EXTERIOR LIGHTINGCampaign 09E012000 · 07/04/2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Owner complaints
Most-reported areas
- POWER TRAIN38
- ENGINE AND ENGINE COOLING31
- ELECTRICAL SYSTEM26
- AIR BAGS24
- STRUCTURE21
- SERVICE BRAKES19
- HYDRAULIC18
- SUSPENSION15
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2018· POWER TRAIN
I WAS DRIVING DOWN THE ROAD AND HEARD A WHIRRING NOISE FROM UNDER THE HOOD AND I LOST THE ABILITY TO GO INTO DRIVE AND REVERSE COME TO FIND OUT IT WAS A CLOGGED TRANS FILTER SO I REPLACED IT AND THE CAR RAN GREAT FOR ABOUT 2 WEEKS AND NOW I HAVE TORQUE CONVERTER OUT OF RANGE CODES POPPING UP THE CAR HAS 88000 MILES ON IT AND I WOULD LIKE TO THINK TRANSMISSIONS ARE SUPPOSED TO BE ABLE TO LAST AT LEAST 150 TO 180 THOUSAND MILES BEFORE GOING BAD THIS IS NOT A CHEAP NOR EASY FIX PLEASE HELP
- 12/30/2002· AIR BAGSCrash
VEHICLE WAS INVOLVED IN A FRONT PANEL COLLISION ON THE DRIVER SIDE AND NEITHER AIR BAG DEPLOYED. DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. TS
- 12/29/2005· SUSPENSION
HAVE 2002 DODGE NEON WITH JUST OVER 58,000 MILES ON IT. WHILE BEING INSPECTED FOUND THAT BOTH CONTROL ARM BUSHINGS WERE SHOT. APPEARS TO BE A PROBLEM WITH NEONS WHICH CHRYSLER DOESN'T WANT TO ADMIT. IF THESE HAD FULLY LET GO TRAVELING ON HIGHWAY THIS WOULD HAVE BEEN A SERIOUS SAFETY ISSUE. *NM
- 12/24/2009· ENGINE AND ENGINE COOLING,POWER TRAIN,SEAT BELTS
TL* THE CONTACT OWNS A 2002 DODGE NEON. SHE HAS HAD SEVERAL FAILURES WITHIN THE TRANSMISSION , ENGINE AND SEAT BELTS. THE MANUFACTURER WAS CALLED, BUT THE REPRESENTATIVES REFUSED TO DISCUSS THE FAILURES .THE FAILURE MILEAGE WAS 87,000.
- 12/22/2015· AIR BAGSCrash
2002 DODGE, WAS IN A FRONT END COLLISION AND THE FRONT AIRBAGS DIDN'T DEPLOY. THE HOOD WAS BENT. ACCIDENT HAPPEN ON THE HIGHWAY
- 12/21/2006· POWER TRAIN
DRIVING AT 49.9K MILES ON THE ODOMETER. THIS BEING 19.9K MILES AFTER WARRANTY EXPIRES (30K MILE WARRANTY). JUST MADE A LONG TRIP FROM HAMPTON, VA TO APPLETON, WI. ABOUT A WEEK AFTER ARRIVING IN WI, I AM HEADING TO WORK AND START TO HEAR A HIGH-PITCHED WHINE. WITHIN ABOUT 10 MINUTES OF HEARING THIS WHINE, I WAS ABLE TO PULL INTO A PARK AND RIDE JUST AS THE CAR STOPPED MOVING. I WAS STILL ABLE TO REV THE ENGINE, BUT NO ACCELERATION. I PLACED THE CAR INTO PARK AND TURNED IT OFF. I STARTED IT BACK UP, AND STILL COULD NOT GET THE CAR TO MOVE. PLACED THE CAR INTO NEUTRAL, AND THE CAR STILL WOULD NOT MOVE WHEN I TRIED TO PUSH IT. FOUND OUT, AFTER CAR WAS TOWED TO AN AUTO SHOP, THAT A PINION BOLT INSIDE THE TRANSMISSION (2002 MODEL) HAD BROKEN OFF AND WAS THE CAUSE TO THE SEIZURE OF THE VEHICLE. IF I HAD BEEN DRIVING DOWN THE HIGHWAY, AND THIS HAD HAPPENED, THE CAR WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY AND BEEN THE CAUSE OF A SERIOUS ACCIDENT THAT, THANKFULLY, WAS AVOIDED IN THIS INSTANCE. NEW TRANSMISSION (2006 MODEL) INSTALLED. THE NEW SAFETY FEATURE FOR THIS MODEL IS THAT IT HAS METAL PLATES (BRACKETS) AROUND THE OFFENDING BOLT SO THAT THIS DOES NOT HAPPEN. SEMI-OFF TOPIC: IF THEY (THE MANUFACTURES OF THE TRANSMISSION, AND SUBSEQUENTLY THE DEALERSHIPS THAT SELL THE VEHICLE) KNEW THIS WAS AN ISSUE (APPARENT FROM THE INTRODUCTION OF THE METAL PLATES FOR THE BOLT) WHY WAS IT NOT ANNOUNCED AND CORRECTED WHILE UNDER WARRANTY FOR THOSE THAT HAVE BOUGHT THE VEHICLE IN 2002? *JB
- 12/21/2002· SEAT BELTS
CONSUMER HAS PROBLEMS WITH THE SAFETY BELTS. THE PLASTIC PIECE ON THE BELT WHICH CREATED TENSION TO MAKE THE BELT TIGHTEN TO KEEP IT FROM BECOMING LOOSE BROKE THREE TIMES. *JB
- 12/17/2007· STRUCTURE
ANY TIME IT RAINS, THE REAR FLOOR PAN AND REAR SEATS AS WELL AS THE TRUNK FILL WITH WATER AND BECOME UNUSABLE. *TR
- 12/13/2007· SUSPENSION
THE LOWER CONTROL ARM BUSHINGS ARE A BIG PROBLEM WITH THIS CAR. YOU WILL LOSE CONTROL OF STEERING IF THE BUSHING AND BOLT LET GO. ON AVERAGE MY LOCAL REPAIR SHOP REPLACES 3 A WEEK. SHOULD BE A RECALL. *TR
- 12/13/2004· STEERING
THERE WAS A KNOCKING NOISE AND GRINDING SOUND IN THE DRIVERS SIDE FRONT WHEEL. AFTER LOOKING AT IT FURTHER, THE TIE-ROD THAT CONNECTS TO THE RACK AND PINION STRIPPED THE THREAD AND FELL OFF. THE ABILITY TO STEER THE VEHICLE PROPERLY WAS LOST AND CONTROL OF THE VEHICLE WAS SEVERLY IMPACTED.*AK
- 12/12/2006· STRUCTURE,UNKNOWN OR OTHER
TRUNK LEAKS WITH WATER COLLECTING IN THE SPARE TIRE WELL. *JB
- 12/09/2011· STRUCTURE
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE AND ACCUMULATE ON THE REAR FLOOR BOARDS. THE FAILURE WOULD ALSO OCCUR WHEN IT DID NOT RAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE SEALS ON THE VEHICLE CAUSED THE FAILURE. THE CONTACT FELT THAT THE FAILURE MAY BE DUE TO A LEAK ON THE REAR BRAKE LIGHTS. THERE WAS ALSO A LEAK PRESENT IN THE TRUNK. THE CONTACT FELT THAT THIS WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 165,000. THE VIN WAS NOT AVAILABLE.
- 12/09/2011· STRUCTURE
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE NOTICED THAT THERE WAS A PUDDLE OF WATER ON THE REAR FLOOR BOARDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AFTER IT RAINED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT REPAIR SHOP, BUT THEY WERE UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
- 12/06/2006· STRUCTURE
DT*: THE CONTACT STATED THE PLASTIC ADJUSTING VENT FOR THE HEAT APPEARED TO HAVE BEEN GNAWED ON, AND THE AIR COMING OUT SMELLED LIKE FECES. THE CONTACT ASCERTAINED THAT A MOUSE HAD GOTTEN IN TO THE VENTILATION SYSTEM OF THE VEHICLE THROUGH THE SPACE WHERE THE WIPER POST PROTRUDED THROUGH THE TOP OF THE HOOD. THE CONTACT EXPRESSED A CONCERN THAT THE MOUSE COULD HAVE CHEWED THROUGH THE WIRES IF GIVEN THE CHANCE. THE MAIN CONCERN WAS THAT THE VEHICLE WAS NOT SECURED FROM THE FORCES OF NATURE. THE VEHICLE WAS NOT SEEN BY A DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED.
- 12/04/2003· AIR BAGSCrash
WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS HIT FROM BEHIND CAUSING THE VEHICLE TO SPIN AROUND AND HIT ANOTHER VEHICLE. THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER RECEIVED INJURIES TO THE CHEST AND HEAD AREA. PLEASE PROVIDE FURTHER DETAILS. *PH
- 11/29/2004· STRUCTURE
WATER GETS IN THE BACK SEAT THROUGH THE TRUNK. THERE USUALLY IS BETWEEN 1 TO 2 INCHES. DEALER WAS NOTIFIED.*AK
- 11/29/2004· EXTERIOR LIGHTING
FOR THE PAST YEAR MY VEHICLE 2002 DODGE NEON HAS BEEN RELEASING WATER, I ASSUMED IT WAS FROM THE RAIN BUT I WAS NOT SURE WERE IT WAS COMING FROM. IT HAD WET SPOTS AT ALL TIMES ON THE FLOOR, BACK SEATS, AND TRUNK. I HAD TO LEAVE THE WINDOWS OPEN VERY OFTEN FOR IT TO KEEP DRY. UNFORTUNATELY, I STARTED NOTICING MOLD WAS BUILDING UP ON THE FLOOR, TRUNK, AND SEATS OF MY VEHICLE SO I STARTED GETTING CONCERNED. THEREFORE I HAD SOME ONE HELP ME LOOK AT THE CAR, WE STARTED UNCOVERING THE CAR BY REMOVING THE PLASTIC COVER ON THE INSIDE OF THE VEHICLE AND CARPETING OF THE TRUNK. WE FOUND SOME SEVERE MOLD WHEN WE REMOVED EVERYTHING. WE ESTABLISHED THE WATER WAS COMING FROM SEVERAL WATER LEAKS ON THE MANUFACTURER REAR LIGHTS (BOTH). THE SEAL AROUND THE LIGHTS, WHICH ARE THE MANUFACTURERS, WAS COMPLETELY INEFFECTIVE. THE SEAL IS NOT STOPPING THE WATER AT ALL FROM LEAKING INTO THE CAR. NO PARTS HAVE BEEN REPLACED, I JUST CLEANED IT COMPLETELY TO REMOVE THE MOLD. APART FROM THAT, I HAVE LEFT MY VEHICLE THE WAY IT IS. I JUST REMOVED THE CARPETING FROM HE TRUNK AND PLAN ON TAKING THE CAR TO THE DEALERSHIP AND CLAIM THIS TO BE REPLACED AT NO CHARGE BECAUSE I FEEL THIS IS NOT PART OF A MAINTENANCE A CONSUMER SHOULD BE LIABLE FOR. *AK
- 11/25/2002· ENGINE AND ENGINE COOLING
CONSUMER STATE WHILE TRAVELING NOTICE SMOKE COMING FROM UNDER HOOD. CONSUMER PULL VEHICLE OVER AND LOOK UNDER HOOD AND NOTICE FLAMES ON ENGINE. CONSUMER CLOSE HOOD FIRE WAS PUT OUT. VEHICLE WAS TOWED TO DEALER TECHNICIAN NOTICE POWER STEERING HOSE WAS TO CLOSE TO THE EXHAUST. PLEASE PROVIDE FURTHER INFORMATION. TS
- 11/19/2003· ENGINE AND ENGINE COOLING
THE CAR SHAKES WHEN YOU COME TO A STOP, AND CONTINUES TO UNTIL YOU BEGIN TO ACCELERATE ONCE AGAIN. I HAVE HAVE THE BATTERY GO DEAD TWICE SINCE I HAVE HAD IT. IT HAS ONLY BEEN SERVICED AT A DEALERSHIP. THE LAST TIME I TOOK IT THEY SAID THAT IT HAD THE WRONG SPARK PLUGS IN IT. WHY DIDN'T THEY FIND THIS SOONER. THE CAR ACCLERATES BETTER NOW ON TAKE OFF, BUT IT STILL SHAKES ALOT WHEN YOU COME TO A STOP. IT STILL CONTINUES TO SHAKE WHILE YOUR STILL SITTING THERE. THIS HAS STARTED TO HAPPEN ABOUT A MONTH AFTER I RECEIVED THE CAR.*AK
- 11/18/2003· SUSPENSION
BOTH FRONT END CONTROL ARM BUSHINGS FAILED AND HAD TO BE REPLACED. *LA
- 11/17/2006· SUSPENSION,WHEELSCrash
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL RURAL ROADS, THE VEHICLE UNEXPECTEDLY VEERED TO THE LEFT HITTING A SCHOOL BUS AND BANKING OFF THE ROAD. THE DRIVER SIDE WHEEL SNAPPED OFF THE AXEL CAUSING A LOSS OF STEERING CONTROL. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. THERE WAS A POLICE REPORT TAKEN AND NO INJURIES WERE SUSTAINED. PRIOR TO THE ACCIDENT, THE CONTACT NOTICED SHAKING ON THE FRONT END OF THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO PERFORMED TIRE BALANCING AND ROTATION. AS THE SHAKING PERSISTED, THE MANUFACTURER WAS CONTACTED, WHO REFERRED THE CONTACT TO A DEALERSHIP. THE DEALERSHIP RECOMMENDED A COMPLETE WHEEL ALIGNMENT. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO PERFORMED THE ALIGNMENT AND THE SHAKING DISAPPEARED. THE ACCIDENT OCCURRED A FEW MILES AFTER THE VEHICLE HAD THE ALIGNMENT PERFORMED.
- 11/15/2002· SERVICE BRAKES, HYDRAULIC
WHEN APPLYING THE BRAKES VEHICLE JERKS AND PEDAL ALMOST GOES TO THE FLOOR. CAUSE IS UNKNOWN. PLEASE PROVIDE MORE INFORMATION. TS
- 11/14/2007· STEERING,POWER TRAIN,ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING AT ANY SPEED, THE FUEL GAUGE, SPEEDOMETER, AND OTHER INSTRUMENT PANEL GAUGES WERE INOPERABLE. THE DEALER STATED THAT THE INSTRUMENT PANEL CLUSTER CAUSED THE FAILURE. AS OF NOVEMBER 14, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 46,000. UPDATED 01-10-08. *KB THE INSTRUMENT CLUSTER HAD AN INTERNAL FAILURE. THE CLUTCH, ALTERNATOR AND TIE RODS WERE REPLACED. UPDATED 01/08/08. *JB
- 11/13/2002· VISIBILITY
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SEVERE REFRACTION ON UNCOMING HEADLIGTHS AS WELL AS STATIONARY LIGHTS. DEALER WAS CONTACTED AND STATED THAT IS NORMAL ON THE VEHICLE AND ALSO IF WAS THEM NOT TO DRIVE THE CAR AT NIGHT. MR
- 11/13/2002· FUEL SYSTEM, GASOLINE
FUEL MILEAGE NOT UP TO RATING 20 MPG NOW RATING 33 MPG. VEHICLE ONLY 5 MONTHS OLD. DT
- 11/12/2002· AIR BAGS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE AIR BAG LIGHT ON THE VEHICLE PANEL. DEALER HAS BEEN CONTACTED AND VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT 5 TO 7 TIMES AND PROBLEM STILL THERE. MR
- 11/09/2011· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE SPEEDODOMETER MALFUNCTIONED AND HE WAS UNABLE TO DETERMINE HOW FAST OR SLOW HE WAS TRAVELING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 167,000.
- 11/09/2006· ENGINE AND ENGINE COOLING,POWER TRAIN
DT*: THE CONTACT STATED THAT WHILE TRAVELING 60 MPH ON NORMAL ROAD CONDITIONS AND MAKING A RIGHT TURN A LOUD POPPING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE AXLE WAS BROKEN. THIS MANUFACTURES DEFECT CAUSED PROBLEMS WITH THE CB UNIT AND THE ENGINE COMPUTER UNIT. THE VEHICLE WAS TAKEN TO A DEALER PRIOR TO THIS INCIDENT WHERE THE CB UNIT WAS REPLACED. THE PROBLEMS STILL PERSISTS. THE VEHICLE WAS AWAITING A PART TO ARRIVE FOR THE INDEPENDENT MECHANIC TO PERFORM A REPLACEMENT. THERE WERE NO RECALL NOR COMPLAINT FOUND ON THIS PROBLEM. UPDATED 12/05/06. *JB
- 11/08/2004· ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THEN, VEHICLE STALLED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
- 11/08/2003· ENGINE AND ENGINE COOLING
VEHICLE IS EXHIBITING HESITATION PROBLEMS WHEN ENGINE IS AT OPERATING TEMPERATURE WHILE ACCELERATING FROM A STOP AND WHILE UNDER LOAD SUCH AS CLIMBING A MEDIUM GRADE ROAD. ENGINE FEELS LIKE ITS STARVING FOR FUEL. HAD ONE CASE WHERE ENGINE STALLED WHILE STOPPED AT A TRAFFIC LIGHT FOR NO REASON. ANOTHER ISSUE THAT CONCERNS ME THE MOST IS WHILE ACCELERATING FROM A STOP INTO TRAFFIC, THE ENGINE BOGGED DOWN WITH NO POWER AT ALL MAKING IT DIFFICULT TO GET OUT OF THE WAY OF ON COMING TRAFFIC. THE DEALER SAID THAT THEY UNDERSTOOD THAT CHRYSLER WAS AWARE OF THE PROBLEM IS TO COME OUT WITH AN UPDATE FOR THE ENGINE COMPUTER BUT AFTER 1 YEARS AND 20000 MILES, I HAVE NOT SEEN A SOLUTION FOR THE PROBLEM. THIS CONDITION HAS EXISTED SINCE THE PURCHASE OF THE VEHICLE IN APRIL OF 2002.*AK
- 11/07/2007· SUSPENSION,STRUCTURE
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE VEHICLE WAS TAKEN TO A TIRE SHOP TO HAVE THE STRUTS REPLACED. THE MECHANIC STATED THAT THE FRONT SUSPENSION K-MEMBER CORRODED THE VEHICLE AND SHOULD BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 60,888. UPDATED 12/12/07 *BF THE UNDERCARRIAGE CROSS MEMBER RUSTED. UPDATED *JB
- 11/03/2008· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
MY HEADLIGHTS & FOG LIGHTS STOPPED WORKING LAST WEEK. THE ONLY WAY I WAS ABLE TO DRIVE IN THE DARK WAS HOLDING MY HIGH-BEAMS ON. I TOOK MY CAR TO THE SHOP ON FRIDAY, IT WAS $500 TO REPLACE A BURNT WIRING HARNESS & MULTIFUNCTION SWITCH. THERE WAS NO WARNING THAT THIS SYSTEM WOULD STOP WORKING. I HAD NO CHOICE BUT TO PAY FOR THE REPAIRS BECAUSE OF THE TIME CHANGE AND THE FACT IT GETS DARKER EARLIER, I HAD TO HAVE HEADLIGHTS TO GO WORK. I THINK THIS IS SOMETHING DODGE SHOULD HAVE WARNED THEIR CUSTOMERS ABOUT OR REPLACED. SOMETHING FAILED IN THE SYSTEM, THIS IS NOT NORMAL WEAR AND TEAR. *TR
- 11/01/2015· ENGINE
I DRIVING OFF THE INTERSTATE WEN CAR SHUT OFF IDLED TRIED TO CRANK IT UP BUT IT ONLY MADE WHINING NOISE AND WON'T START I ALSO NOTICE MY CAR WAS SMOKING SO I LET THE CAR COOL OFF BEFORE I PUT WATER... THE NEXT DAY I WENT AND A NEW TIMING BELT PUT ON AND A CRANK SHAFT SENSOR AND IT STILL WON'T CRANK
- 10/31/2006· POWER TRAIN
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON NORMAL ROAD CONDITIONS, THE FRONT PASSENGER AXLE FRACTURED. THERE WAS A NOISE PRIOR TO THE FAILURE. THE NATURE OF THE FAILURE WAS GRADUALLY WORSENING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO CHANGED THE AXLE, BUT AFTER A YEAR THE AXLE FRACTURED AGAIN. *AK
- 10/19/2007· AIR BAGSCrash
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE AIR BAG COVER CAME OFF AND MADE IT VERY DIFFICULT TO HOLD THE STEERING WHEEL. THE COVER WAS PLACED OVER THE HORN AND CAUSED THE HORN TO SOUND. THE CONTACT LOST CONTROL OF THE STEERING ONCE AND STRUCK A CURB. THE DEALER STATED THAT THE EXCESSIVE HEAT LOOSENED THE TRIM PIECE. THE MANUFACTURER STATED THAT THE AIR BAG COVER WAS NOT COVERED UNDER WARRANTY AND THEY WOULD NOT BE ABLE TO ASSIST. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 35,536 AND FAILURE MILEAGE WAS 34,900.
- 10/17/2014· POWER TRAIN
DRIVING ON RT224 AND CAR STARTED SQUEALING, LOST POWER IN GAS PEDAL, GOT OFF BUSY ROAD, TURNED ON SIDE ST. AND HAD NO GAS POWER, HAD TO CALL MY HUSBAND TO PICK ME AND MY UNCLE UP, HE LOST PAID WORK , MECHANIC CAME TO PARKING LOT, HE SAID TRANSMISSION BLEW, HAD IT TOWED TO SHOP. COST ME 2,323. ALSO RIP IN LEFT FRONT AXEL MECHANIC SAYS THESE NEONS ARE KNOWN FOR THIS TROUBLE AND TO FILE WITH YOU. I NEED TO GET REFUNDED IN FULL, THESE CARS SHOULD NOT BE ON THE ROAD. I DO NOT WORK AND IT WAS VERY HARD TO SCRAP UP THE MONEY TO PAY THIS AND OUR LIVES WERE SERIOUSLY IN DANGER ON A BUSY ROAD. I CALLED ON 9-29-14 AND FILED A COMPLAINT WITH YOUR WORKER REF #10639796 AND SHE SAID SHE WOULD SEND ME AN EMAIL AND PAPER IN THE MAIL CONSERVING THIS PHONE CALL . I HAVE NEVER RECEIVED ANYTHING. PLUS I WILL SENDING A COMPLAINT ABOUT MY HUSBAND'S JEEP 2000 GAS TANK SHIELD IS ROTTED AWAY AND PIECES MISSING. THIS SHOULD BE RECALLED. *TR
- 10/15/2004· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
ELECTRICAL PROBLEM PANEL LIGHTS INOPERATIVE. *BF THE DAY BEFORE THE VEHICLE BROKE DOWN, THE VEHICLE WAS IN THE REPAIR SHOP FOR WHAT THE CONSUMER THOUGHT WAS A FAULTY WIRING PROBLEM. THE CONSUMER RECEIVED AN ESTIMATE FOR $825.00 TO REPAIR THE INSIDE CLUSTER. AN INSPECTION REVEALED THE VEHICLE HAD OIL AND TRANSMISSION FLUID IN THE RESERVOIRS, IN ADDITION TO THAT THE TRANSMISSION WAS RATTLING, THE BATTERY, ALTERNATOR, BELT AND WATER PUMP HAD TO BE REPLACED. *JB
- 10/14/2005· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE
DT: THE CONTACT RECENTLY PURCHASED A VEHICLE, AND WHEN CHECKING OUT THE VEHICLE IT HAD SERIOUS PROBLEMS. THE FRAME WAS BENT, THE RADIATOR WAS BENT INTO THE FAN, THE AIR CLEANER WAS NOT BOLTED ON THE SIDE, THE RADIATOR WAS PAINTED RED AND BENT, THE CORE SUPPLIER WAS DAMAGED, AND UNDERNEATH THE HOOD THE WIRING WAS FRAYED. THE CONTACT JUST HAD THE CAR INSPECTED BY A MECHANIC, AND HE FOUND THE AFOREMENTIONED THINGS WRONG WITH THE CAR. THE CONTACT WAS UPSET THAT THE DEALERSHIP WOULD SELL A CAR IN THAT CONDITION. THE CAR IS A 2002 DODGE NEON. THE CONTACT WOULD CONTACT FTC ON THE DEALERSHIP SELLING THE CAR IN THAT CONDITION.*AK
- 10/09/2002· UNKNOWN OR OTHER
CAR GETS GAS MILEAGE OF 16.5 - 17.8 MPG CITY. ADVERTISES 22 - 28, HWY 26.6 ADVERTISES 26-38. ATTITUDE IS SYSTEMS CHECK SO TOUGH LUCK. MR
- 10/08/2002· AIR BAGSCrash
CONSUMER STATES THAT SHE WAS INVOLVED IN A FRONT PASSENGER SIDE COLLISION AT APPROX 40-45MPH. BOTH PASSENGER AND DRIVER AIR BAGS DID NOT DEPLOY. *SCC
- 10/07/2003· ENGINE AND ENGINE COOLING
VEHICLE STALLS WHILE DRIVING AT HIGHWAY SPEEDS. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *AK
- 10/01/2003· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
THE SCREW ON THE REAR OF THE RADIATOR BLEW OUT AND DAMAGED THE RADIATOR'S HOSES. ALSO, DRIVER'S SIDE DOOR LOCK MADE A LOUD NOISE, AND THE BRAKES SQUEAKED WHEN ENGAGED. *AK
- 09/29/2015· STRUCTURE
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
- 09/29/2014· POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 12/02/14 *BF UPDATED 02/03/15*JB
- 09/27/2004· POWER TRAIN
ON SEPTEMBER 24,2004 MY TRANSMISSION BECAME STUCK IN FIRST GEAR, CAUSING MY CAR TO DRIVE INEFFICIENTLY. IT IS PUTTING A STRAIN ON MY TRANSMISSION. I HAVE KNOWN OTHER PEOPLE'S TRANSMISSION PROBLEMS WITH THEIR NEONS. DODGE IS GIVING ME A HARD TIME FOR FIXING IT. THIS IS STILL UNDER A POWER TRAIN WARRANTY, BUT ARE TRYING GET AROUND FIXING THE TRANSMISSION. I HAD OTHER EXPERT TELL ME THAT AT LEAST 3 DIFFERENT THING ARE WRONG WITH THE TRANSMISSION. I AM BRINGING IT BACK TO PREMIER DODGE TOMORROW, SEPTEMBER 28.*AK
- 09/26/2005· ELECTRICAL SYSTEM,EQUIPMENT
OVER THE PAST 3 YEARS, I HAVE HAD TO HAVE THE BATTERY REPLACED THREE TIMES IN THIS CAR. EACH TIME I HAVE ASKED FOR AN EXPLANATION AS TO WHY A YEAR OLD BATTERY WOULD GO BAD. THE EXPLANATION LAST WEEK WAS "A SHORT IN THE BATTERY, NOT CAUSED BY THE CAR." SINCE THE FIRST 2 TIMES IT WAS REPLACED BY THE WARRANTY, I CAN'T UNDERSTAND THIS ISSUE. THIS TIME THE BATTERY WAS NOT COVERED. EACH TIME THIS HAS HAPPENED, IT HAS BEEN WITHOUT WARNING, NO LIGHTS FLASHING, NOTHING. JUST GO TO START THE CAR AND NOTHING. I HAVE BEEN LEFT STRANDED EACH TIME THIS HAS HAPPENED. CLEARLY, EITHER THERE IS AN ISSUE WITH THE BATTERIES BEING INSTALLED, OR THERE IS AN ISSUE WITH MY CAR. EITHER WAY, IT SHOULD BE COVERED BY THE COMPANY. AS IT IS, I HAD TO SHELL OUT $150 LAST WEEK. *JB
- 09/25/2014· SERVICE BRAKES
WHEN I BOUGHT MY CAR, I HAD/HAVE LOUD SQUEAKING NOISE FROM MY BREAKS WHEN I BACK OUT OF MY DRIVE WAY. I WAS TOLD, FROM THE DEALER, NOTHING CAN BE DONE TO FIX THIS. I THOUGHT THAT MAY BE THIS WOULD STOP, BUT IT IS STILL ALWAYS HAPPENING. *TR
- 09/20/2004· POWER TRAIN
WHILE AT A STOP VEHICLE WOULD NOT ACCELERATE. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- 09/18/2014· STEERINGCrash
DRIVING AT A SPEED OF 25 MPH COULD NOT STEER CAR, PULLING HARD TO THE RIGHT, COULDN'T CONTROL WENT OFF ROAD, HITTING TWO TREES AND THEN CAR FLIPPED, ENDING UP ON ROOF. RESULTING IN TWO INJURIES, DRIVER AND PASSENGER GOING TO HOSPITAL. *TR
- 09/15/2003· SERVICE BRAKES, HYDRAULICCrash
BRAKE FAILURE ON A DODGE NEON 2O02- WHILE GOING UP HILL AT 40 MPH AND COMMING ONTO A RED LIGHT THE CARS BREAKS FAILED TO CATCH. MY HUSBAND FLOORED THE BREAKS AND TRIED SEVERAL TIMES TO PUMP THEM. 5-10 FEET FROM IMPACT THE CARS BREAKS CAUGHT AND STILL WE IMPACTED INTO A TOYOTA AVALON