2002 Dodge Grand Caravan

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2005· STEERING

  POWER STEERING WAS LOCKING IN COLD WEATHER DURING INITIAL START UP. FIRST REPORTED 4/05, DEALER STATED IT WAS CAUSED BY PROBLEM WITH HOSES WHICH HAVE A RECALL, RECALL PERFORMED, AND VEHICLE RETURNED. (NOT FIXED), RETURNED VEHICLE AGAIN A FEW DAYS LATER, THEY VERIFIED PROBLEM STILL AND REPLACED POWER STEERING PUMP *DUE TO LOW PRESSURE". I THOUGHT IT WAS FIXED. HOWEVER, SINE THE PROBLEM ONLY OCCURRED IN COLD WEATHER THROUGH THE SUMMER IT WAS FINE UNTIL EARLY DECEMBER AGAIN THE PROBLEM WAS BACK BUT EVEN WORSE, THIS TIME IT WAS ALSO HAPPENING WHILE DRIVING. RETURNED VEHICLE TO DEALER "OF COURSE IT WAS NOW OUT OF MANUFACTURE WARRANTY", HOWEVER DEALER AGREED TO FIX PROBLEM SINCE IT HAD PRIOR HISTORY. THEY VERIFIED PROBLEM BY SERVICE MANAGER AND MECHANIC THE DAY I BROUGHT IT IN, HOWEVER THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AGAIN. THEY HAD MY VAN FOR 3 WEEKS, DURING THIS TIME THEY DIDN'T KNOW WHAT THEY WERE GOING TO DO WITH IT BUT WERE NOT GOING TO GIVE IT BACK TO THE SAFETY ISSUE. I EVEN TRIED TO GET CHRYSLER INVOLVED AND THEY NEVER CALLED ME BACK EVEN THOUGH I LEFT SEVERAL MESSAGES AND WAS PROMISED A CALL BACK. FINALLY THE DEALER DECIDED TO REPLACE THE FRONT STEERING RACK. I GOT IT BACK, IT WAS FINE FOR 4 DAYS AND PROBLEM IS STILL THERE. I CALLED THE DEALER AND THEY SAID THEY DIDN'T KNOW WHAT TO DO, AND WOULD LEAVE A MESSAGE FOR THE SERVICE MANAGER WHO WAS HANDLING MY CASE. IT HAS NOW BEEN 4 DAYS AND NO RETURN CALL. MEANTIME IM DRIVING AROUND AND UNSAFE CAR, PAYING OVER $600.00 A MONTH. IM VERY UPSET THERE ISN'T MORE THAT CAN BE DONE AGAINST THESE COMPANIES PUTTING LIVES AT RISK. *NM

• 12/31/2002· FUEL SYSTEM, GASOLINE

  CONSUMER STATES THAT VEHICLE'S GAS GAUGE READS INCORRECTLY WHICH CAUSES VEHICLE TO RUN OUT OF GAS WHILE DRIVING. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

• 12/28/2006· ELECTRICAL SYSTEM

  1) 2002, DODGE GRAND CARAVAN, "SPORT" EDITION WITH V6 3.3L ENGINE, 76,600 MILES. WIFE WENT TO WORK AND PARKED VAN AS USUAL. 2A) CO-WORKERS NOTICED THE VAN'S WIPERS WERE ON; VAN HAD STARTED ALL BY ITSELF AFTER BEING PARKED WITH IGNITION TURNED OFF, KEY REMOVED, AND DOORS LOCKED. TO GET THE ENGINE STOPPED AGAIN, VAN WAS PUT INTO GEAR AND TURNED OFF, THEN PUT INTO PARK TO REMOVE KEY. THIS HAPPENED SEVERAL TIMES THAT DAY. 3A) WIFE TOOK VAN TO CHRYSLER DEALER WHERE IT WAS PURCHASED. DEALER CHARGED 3 HOURS OF TROUBLESHOOTING LABOR AND ONLY FOUND THAT THE ABS CAB WAS IN NEED OF REPLACEMENT. DEALER ORDERED ABS CAB. DEALER COULD NOT FIND CAUSE OF THE STARTUP/RUNNING WITH NO KEY IN IGNITION. 2B) 6 DAYS LATER (DEC. 21, 2006) VAN WOULD NOT TURN OFF AFTER DRIVING ~300 MILES. ALSO, THIS TIME ALL THE ACCESSORIES SUCH AS THE CABIN FANS, RADIO, WIPERS, AND INTERIOR LIGHTS CAME ON EVEN AFTER THE KEY WAS REMOVED FROM THE IGNITION. ALL ACCESSORIES EXCEPT INTERIOR LIGHTS COULD BE TURNED OFF WITH THEIR RESPECTIVE SWITCHES. +BATTERY CABLE WAS DISCONNECTED TO GET LIGHTS OFF. VAN WORKED FINE FOR THE NEXT 3 DAYS. DEC. 24, 2006, VAN WOULD NOT STOP RUNNING ONCE ON THE RETURN TRIP AFTER KEY WAS TURNED OFF. AFTER ARRIVING HOME AND VAN WAS PARKED WITH ENGINE OFF, ALL ACCESSORIES CAME ON, BY THEMSELVES, AFTER A PERIOD OF TIME. +BATTERY CABLE WAS ONCE AGAIN DISCONNECTED TO PREVENT FURTHER MALFUNCTION. 3B) ANOTHER APPOINTMENT WAS MADE FOR JAN. 4, 2007 TO REPLACE THE IGNITION AND/OR THE KEY CYLINDER SWITCH AT THE DEALER. *NM

• 12/28/2004· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  I OWN A 2002 DODGE GRAND CARAVAN. THE CAR STALLS WHILE DRIVING. IF IT STARTS AGAIN, IT STALLS WITHIN 1/4 MILE. YOU CAN DO THIS ONLY FOR 3 TIMES BEFORE IT FINALLY CAN NOT BE STARTED. BROUGHT THE CAR TO THE DEALERSHIP TO INVESTIGATE. FIRST TIME THEY REPLACED THE COMPUTER PROGRAM MODULE. THE CAR WORKED FOR 100 MILES, THEN DIED AGAIN WHILE I WAS DRIVING. THE DEALERSHIP STARTED THE CAR AND RAN A DIAGNOSTIC BUT FAILED TO LOCATE ANY FAULTY CODES. I ASKED THEM TO TAKE IT FOR A TEST RIDE AND SEE WHAT HAPPENS. THEY DID, AND IT DIED ON THEM. THEY RAN A DIAGNOSTIC TEST AND SAID THE CRANKSHAFT SENSOR FAILED. THEY REPLACED THE CRANKSHAFT SENSOR. AGAIN, LESS THAN 100 MILES LATER, THE CAR DIED. THE DODGE DEALER SEEMS TO BE AT A LOSS AS TO WHY IT IS FAILING AND NOT STARTING. I HAVE OWNED THE CAR FOR 3 YEARS AND HAVE NEVER HAD A PROBLEM WITH IT. THIS SEEMS TO HAVE THEM STYMIED. I AM REPORTING THIS BECAUSE THERE ARE NOT INDICATIONS PRIOR TO FAILURE. YOU LOSE ALL POWER TO THE CAR. *JB

• 12/27/2012· AIR BAGS

  ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC. *TR

• 12/27/2010· AIR BAGS,SEAT BELTSCrash

  ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/26/2007· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER THE VEHICLE IS PARKED IN COLD WEATHER OR GETS WET, THE BRAKE SYSTEM LOCKS AND THE VEHICLE IS UNABLE TO MOVE. HE HAD TO REMOVE THE REAR BRAKE DRUM IN ORDER TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN (NUMBER 10019632) AFFECTING THE SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM AND INFORMED THE CONTACT THAT HE WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. HE HAS NOT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE IS 72,000. UPDATED 01/29/08 *BF

• 12/26/2001· STRUCTURE

  VEHICLE GENERATES EXCESSIVE WIND NOISE IN THE COCPIT AT SPEEDS ABOVE 50MPH. NOISE IS FOCUSED AROUND WINDSHIELD AREA AND IS LOUD ENOUGH TO OBSCURE RADIO AND CONVERSATIONS IN A NORMAL VOLME BY PASSENGERS. ON EXTENDED TRAVEL, NOISE IS QUITE ANNOYING TO DRIVE AND PASSENGERS AND INCREASES FATIGUE FACTOR. THIS CREATES A SAFETY PROBLEM. THE MAJORITY OF MY DRIVING IS AT HIGHWAY SPEEDS. WITH THIS NOISE LEVEL, I WOULD CONSIDER THE VAN UNACCEPTABLE.

• 12/24/2005· POWER TRAIN

  2002 DODGE GRAND CARAVAN WITH 69,500 MILES. TRANSMISSION MADE A JERKING AND DID NOT WANT TO SEEM TO SHIFT. TOOK TO DODGE DEALER AND THEY COULD NOT DUPLICATE. THEY ALLOWED SERVICE MAN TO DRIVE HOME AND DROVE APPROX. 100 MILES. THEY CONCLUDED NO PROBLEM THEY COULD FIND. 3 MONTHS LATER WHILE DRIVING SAME SYMPTOMS AND THEN LOUD CLUNK BUT THIS TIME WAS COMPLETE TRANSMISSION FAILURE. CALLED DODGE 800# TO OBTAIN WARRANTY INFO. DODGE INFORMED ME IT WAS IN WARRANTY. CALLED LOCAL DEALER AND SET UP APPOINTMENT TO FIX. THEY CALLED BACK AND SAID DODGE WOULD NOT WARRANTY IT. I THEN CALLED DODGE 800# BACK AND TALK TO THEM. I ASKED WHY LESS THAN 2HR AGO MY VAN HAD A POWER TRAIN WARRANTY ON IT AND NOW IT DOES NOT HAVE A WARRANTY. THEY INFORMED ME THE VAN DID NOT HAVE A WARRANTY AND THAT I HAD NEVER CALLED THEM (THEY RECORD AND COMPUTER SHOWS IF YOU CALL, BUT DODGE CLAIMS THEY HAVE NO RECORD I CALLED). I INFORMED THEM I CALLED THEM LESS THAN 2HR BEFORE AND THEY REPLIED I WAS MISTAKEN. MY PHONE RECORDS INDICATE DIFFERENT THAN THEIRS. ANY WAY THEY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS TRANSMISSION THAT FAILED. TOOK TO LOCAL TRANS SHOP AND FOUND HE HAD TWO OTHER CARAVANS WITH COMPLETE TRANSMISSION FAILURE WAITING IN LINE TO BE FIXED. THE SHOP OWNER SAID HE HAS FIXED MANY MANY OF THESE TYPE TRANSMISSIONS. HE SAID IN HIS OPINION THAT THESE WERE VERY POOR PERFORMING TRANSMISSIONS AND THAT THEIR TRACK RECORD OF FAILURES SHOULD BE LOOKED AT. *JB

• 12/20/2003· EQUIPMENT,UNKNOWN OR OTHER

  LODGED A COMPLAINT WITH GOVERNMENT IMMEDIATELY AT WWW.NHTSA.DOT.GOV/HOTLINE -----ORIGINAL MESSAGE----- FROM: [XXX] ON BEHALF OF CND EVENING NEWS SENT: FRIDAY, DECEMBER 19, 2003 4:10 PM TO: [XXX] SUBJECT: FW: DODGE PROBLEM -----ORIGINAL MESSAGE----- FROM: [XXX] [MAILTO:[XXX]] SENT: THURSDAY, DECEMBER 18, 2003 7:36 PM TO: CND EVENING NEWS SUBJECT: DODGE PROBLEM HELLO MY NAME IS [XXX], I AM FROM BROOKLYN, NEW YORK. WHAT YOU'VE HAVE JUST REPORTED, ALSO HAPPEN TO HUSBAND [XXX] VEHICLE. THE ONLY THING IS THAT IT IS A 2002 CARAVAN. RIGHT NOW BROOKLYN DODGE SERVICE CENTER HAS OUR VEHICLE SINCE MONDAY 15 2003. WE'VE BEEN HAVING THESE PROBLEM SINCE MARCH 2002 TWO WEEKS AFTER WE BOUGHT THE VEHICLE. WE HAVE TRIED EVERYTHING TO RESOLVE THIS PROBLEM WITH DAIMLER-CHRYSLER. WE TOO ARE SEEKING THE HELP FROM A LAWYER THIS COMING MONDAY. PLEASE SEE THAT THE RIGHT PEOPLE GET THIS INFORMATION THAT THE GRAND CARAVAN HAS THESE PROBLEM AND MORE TOO. I WOULD LIKE THE NUMBER OR WEBSITE FOR THE NATIONAL HIGHWAY TRAFFIC AND SAFETY PLEASE. I AM [XXX] *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/18/2005· STEERING

  POWER STEERING PUMP MAKING LOAD NOISES AGAIN. HAD HOSES REPLACED DUE TO PREVIOUS RECALL ABOUT A YEAR AGO. *JB

• 12/17/2007· SERVICE BRAKES, HYDRAULIC

  2002 DODGE GRAND CARAVAN WITH DEFECTIVE BRAKES. CONSUMER STATES THAT THE FRONT BRAKE PADS, ROTORS, AND REAR DRUM BRAKES HAVE BEEN REPLACED OR FIXED 5 TIMES. *KB

• 12/17/2006· SUSPENSION

  I BOUGHT A 2002 DODGE GRAND CARAVAN AT AROUND 87K IN 2004. AT THE TIME I WAS AWARE THAT THERE'S A KNOCKING NOISE UNDER THE HOOD. I THOUGHT MAYBE DUE TO THE HIGH MILEAGE. I'VE BEEN A LOCAL DEALER FOR REGULAR SERVICES SINCE THEN AND NO ONE EVER TOLD ME THERE'S A PROBLEM WITH THIS. UNTIL AROUND SEPTEMBER I WENT TO THE DEAL HAD TRANSMISSION FLUID CHANGED AND A PERSON FROM THE SERVICE DEPARTMENT WANTED ME TO REPLACE SWAY BAR LINKS AND BUSHINGS FOR MY VEHICLE. I DIDN'T KNOW WHAT WAS THIS ALL ABOUT SO I ASKED A LIST OF PARTS THAT HE REQUIRED ME FOR REPLACING. I WENT HOME AND DID SOME RESEARCH ON THESE PARTS AND FOUND MANY OWNER OF THIS CARS COMPLAINT ABOUT A KNOCKING NOISE FROM THIS MODEL. AN OWNER WAS TOLD TO REPLACE HIS SWAY BAR LINKS AND BUSHINGS AND HE DID WHAT WAS TOLD BUT THE NOISE IS COMING BACK AFTER 6 MONTHS. MY CO-WORKER BOUGHT HIS CHRYSLER TOWN & COUNTRY (2002 MODEL), WHICH IS THE SAME MODEL AS DODGE GRAND CARAVAN AROUND THE SAME TIME (2004) I BOUGHT MINE. IT'S MILEAGE IS AROUND 30K. HE GAVE ME A RIDE JUST 2 WEEKS AGO AND I FOUND THAT IT HAS THE KNOCKING NOISE TOO. MY WORRY IS WILL THIS A SAFETY ISSUE OR NOT? I'M SURE THIS IS A MANUFACTURED DEFECT FROM DAIMLER CHRYSLER AND JUST WONDERING WHY DC ISN'T RECALL THIS MODEL FOR HAVING THE PROBLEM FIXED? * THIS SHOULD BE A ALL YEAR ROUND INCIDENT EXCEPTS SUMMER (WHY?). *JB

• 12/15/2003· AIR BAGS

  MY WIFE WAS DRIVING THE 2002 DODGE GRAND CARAVAN SPORT DOWN THE STREET AND TURNED RIGHT TO GO TO WORK. ALL OF A SUDDEN BOTH AIR BAGS DEPLOYED AND SHUT THE ENGINE DOWN. SHE DIDN'T HIT ANYTHING. THEY JUST DEPLOYED ON THERE OWN. THAT WAS FRIGHTENING, BUT JUST LUCKY SHE WASN'T ON THE HIGHWAY WHEN IT HAPPENED.*AK

• 12/15/2003· AIR BAGS

  MY WIFE WAS DRIVING THE 2002 DODGE GRAND CARAVAN SPORT DOWN THE STREET AND TURNED RIGHT TO GO TO WORK. ALL OF A SUDDEN BOTH AIR BAGS DEPLOYED AND SHUT THE ENGINE DOWN. SHE DIDN'T HIT ANYTHING. THEY JUST DEPLOYED ON THERE OWN. THAT WAS FRIGHTENING, BUT JUST LUCKY SHE WASN'T ON THE HIGHWAY WHEN IT HAPPENED.*AK

• 12/13/2017· AIR BAGS,SERVICE BRAKES

  THE AIRBAG LIGHT COMES ON EACH TIME I START THE ENGINE AND STAYS ON .

• 12/13/2006· STEERING

  POWER STEERING FLUID LEAKING ON GARAGE FLOOR. DEALER SAID IT WAS THE POWER STEERING RACK AND THAT IT NEEDED TO BE REPLACED. CHYRSLER AGREED TO PAY FOR HALF OF THE REPAIR. 18 MONTHS LATER THE SYSTEM IS LOSING POWER STEERING FLUID. THE DEALER IS AGAIN SAYING THAT IT IS THE POWER STEERING RACK AND THAT IT NEEDS REPLACED YET AGAIN. CHRYSLER WILL NOT ASSIST IN ANY WAY ON THE $1,100.00 REPAIR. *JB

• 12/13/2004· STEERING

  THERE WAS A KNOCKING NOISE AND GRINDING SOUND IN THE DRIVERS SIDE FRONT WHEEL. AFTER LOOKING AT IT FURTHER, THE TIE-ROD THAT CONNECTS TO THE RACK AND PINION STRIPPED THE THREAD AND FELL OFF. THE ABILITY TO STEER THE VEHICLE PROPERLY WAS LOST AND CONTROL OF THE VEHICLE WAS SEVERLY IMPACTED.*AK

• 12/10/2012· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS

  AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM. *TR

• 12/10/2007· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE HEADLIGHTS WOULD INTERMITTENTLY TURN OFF AT NIGHT AND TURN BACK ON AFTER 1-2 SECONDS. OCCASIONALLY, THE HEADLIGHTS WOULD NOT ILLUMINATE AGAIN FOR SEVERAL MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 40,000. UPDATED 03-0408 *BF

• 12/09/2008· VISIBILITY

  WE OWN A 2002 DODGE GRAND CARAVAN. AFTER DRIVING FOR ABOUT 20 MINUTES, WE WERE SITTING AT A TRAFFIC LIGHT. THE REAR WINDOW BLEW OUT A HOLE ABOUT 10X12 INCHES AND SHATTERED THE ENTIRE REST OF THE WINDOW. *TR

• 12/05/2011· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED WHILE DRIVING 25 MPH AND ONLY THE PASSENGER SIDE HEADLIGHT WAS OPERABLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 89,500.

• 12/05/2010· STEERING

  THE POWER STEERING HAS GONE ON MY 2002 DODGE CARAVAN SPORT AND AN ESTIMATED 500 DOLLARS IS NEEDED TO FIX IT. IT HAS UNDER 99,000 MILES. *TR

• 12/03/2002· SEAT BELTS

  CONSUMER STATES THAT ALL 5 REAR SEAT BELT ASSEMBLIES UNLATCH EASILY. THE DRIVER AND PASSENGER SEAT BELTS ARE UNAFFECTED. THE CONSUMER PERFORMED THAT STEEL BALL TEST SEEN ON TELEVISION. BALL WAS ROLLED OVER BUCKLE RELEASE BUTTONS AND THEY CAME UNDONE EASILY. TS

• 12/02/2004· SERVICE BRAKES, HYDRAULIC

  BRAKE FAILURE EVERY 16000 MILES OR SO. I HAD TO REPLACE THE FRONT BRAKE PADS 4 TIMES SINCE I HAD THIS VEHICLE. I HAD TO REPLACE THE ROTORS TWICE SINCE PURCHASE BECAUSE THE ROTORS DELAMINATED. YESTERDAY THE VAN HAD A HARD TIME STOPPING. IT WAS LIKE THE FRONT BRAKES WERE NOT GRABBING. *AK

• 12/02/2004· SUSPENSION

  THE LEFT FRONT STRUT MOUNT OR SWAY BAR ROD BROKE AND CAUSED MY TIRE TO BLOW OUT. I HAD MY CHILDREN IN THE CAR AT THE TIME AND ALMOST WENT INTO A DITCH. IT COST ME $350.00 TO REPAIR. *AK

• 12/02/2003· STEERING

  STEERING, HYDRAULIC POWER ASSIST HOSE, PIPING & CONNECTIONS. *AK

• 12/01/2007· VISIBILITY

  WINDSHIELD WIPERS CAME ON WITHOUT CAUSE OR WARNING AND WILL NOT TURN OFF EVEN WITH IGNITION OFF AND KEY REMOVED. HAD TO REMOVE FUSE AND DISABLE WIPERS TO DRIVE CAR AND KEEP BATTERY FROM DISCHARGING. *TR

• 12/01/2004· AIR BAGS

  AIRBAG LIGHT COMES ON EVERY TIME YOU TURN THE STEERING WHEEL. DCX RECALLED 1996-2000 FOR THE SAME DEFECT, BUT IT CONTINUED INTO 2002MY (PURCHASED IN SEPTEMBER 2001). WHY DID NHTSA ALLOW DCX TO ONLY RECALL THE 96 -2000 VEHICLES WHEN THE PROBLEM WAS NOT FIXED UNITL EARLY 2002?*AK

• 11/30/2005· STEERING

  DT: THE CONTACT STATED AFTER HAVING A NHTSA RECALL CAMPAIGN 04V386000 REPAIRS PERFORMED ON THE STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS THERE HAS BEEN A SHUDDER IN THE STEERING WHEN ATTEMPTING TO MAKE TURNS AT LOW SPEEDS. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES, AND THE DEALER WAS UNABLE TO ACCURATELY DIAGNOSE THE PROBLEM. *AK

• 11/29/2005· SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTURE

  WHILE DRIVING CONSUMER DODGE GRAND CARAVAN WILL GO INTO NEUTRAL. *TS THE CONSUMER STATED ON ONE OCCASION, THE VEHICLE WAS IN DRIVE, BUT IT WOULD NOT MOVE. THE CONSUMER HAD TO MOVE THE LEVER A FEW TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONSUMER WAS TOLD THE PROBLEM SHE WAS EXPERIENCING COULD NOT BE DUPLICATED IN THE 2 WEEKS THE MECHANIC HAD THE VEHICLE. THE STEERING WHEEL PULLED TO ONE SIDE AND VIBRATED WHEN SLOWING DOWN. THE ROTORS NEEDED TO BE RESURFACED. THE EMISSION HOSE AND GAS CAP WERE REPLACED. THE PASSENGER SIDE DOOR HAS TO BE OPENED AND CLOSED SEVERAL TIMES BEFORE STAYING SHUT. THE OIL PAN GASKET AND AXLE SEAL WERE LEAKING. *JB

• 11/28/2017· WHEELS,UNKNOWN OR OTHER

  REAL AXLE RUSTED OUT ON RIGHT SIDE CAUSING THE WHEEL BRAKE LOOSE IN MY DRIVEWAY AS I PULLED IN AFTER GOING OVER A BUMP IN MY DRIVEWAY AS I CAME TO A STOP I HAD IT REPAIRED AT A COST NEAR $800 I CAN NOT ACCESS RECORDS AT THIS BUT COULD IF NECESSARY

• 11/28/2007· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  HEAD LIGHTS, RUNNING LIGHTS WILL ONLY WORK ONE AT A TIME. ONE SIDE ON HIGH THE OTHER ON LOW. HAVE READ MANY REPORTS OF THE SAME PROBLEM FOR SEVERAL YEARS OF THIS DODGE CARAVAN. TRIED CHANGING BULBS, DISCONNECTED PLUG AT MODULE WORKED ONE TIME . FIND THIS VERY FRUSTRATING BECAUSE IT IS NOT A NEW PROBLEM WITH CHRYSLER IT HAS BEEN GOING ON FOR SEVERAL YEARS. THIS IS A 02 . *TR

• 11/27/2017· UNKNOWN OR OTHER,ENGINE

  TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING IN RAIN OR SNOW BETWEEN APPROXIMATELY 20 TO 70 MILES PER HOUR, THE SERPENTINE BELT SLIPPED OFF THE PULLEY AND THE POWER STEERING ABILITY WAS REDUCED. ALSO, THE BATTERY INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE DESIGN OF THE VEHICLE, AND THERE WAS NO REMEDY. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

• 11/27/2004· STEERING

  POWER STEERING SYSTEM IS MAKING EXTREME AMOUNTS OF NOISE. THERE IS A HIGH PROBABILITY OF PREMATURE FAILURE CAUSING LOSS OF VEHICLE CONTROL IF IT HAPPENS DURING A CORNERING MANEUVER. DEALER(S) ACKNOWLEDGE THIS IS A DEFECT ON THIS MODEL AND GET MANY COMPLAINTS FROM CUSTOMERS. MANUFACTURER HAS BEEN CONTACTED AND REFUSES TO REPAIR THE DEFECTIVE COMPONENTS.*AK

• 11/26/2014· FUEL/PROPULSION SYSTEM

  WE HAVE BEEN SMELLING THE SMELL OF GAS FOR AWHILE, TODAY IT GOT ALOT STRONGER,WE HAD JUST PUT GAS IN THE VAN AND WE THOUGHT MAY SOME HAD GOTTEN SPILLED ON THE OUTSIDE. WHEN WE STOPPED TO WASH IT I LOOKED UNDERNEATH AND SAW A HUGE PUDDLE OF GAS FORMING ON THE GROUND. COME TO FIND OUT THERE HAD BEEN A RECALL IN OCTOBER 2002. LOOKED ON MY CARFAX AND IT DOESNT LIST THAT AS BEING REPAIRED. WE COULD HAVE BEEN KILLED. *TR

• 11/25/2018· ENGINE

  CLOGGED CATALYTIC CONVERTER CAUSING POWER LOSS WHILE DRIVING ON HIGHWAY

• 11/24/2004· SEAT BELTS

  THE MIDDLE ROW SEAT BELT AND ALL THE THIRD ROW SEAT BELTS WOULD COME UNDONE WHILE DRIVING OR NOT DRIVING. THE RELEASE BUTTON STICK TOO HIGH UP, ANY PRESSURE CAUSES THE BUTTON TO RELEASE THE CLAPS. THE DEALER WAS NOTIFIED. *AK

• 11/21/2012· ENGINE

  TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST, FOLLOWED BY THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE CONTACT DROVE OVER A PUDDLE OF WATER DURING RAINY WEATHER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE SERPENTINE BELT DETACHED FROM THE ALTERNATOR AND THE COOLING SYSTEM FAN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• 11/18/2009· EXTERIOR LIGHTING

  WHEN THE IGNITION IS FIRST TURNED ON, THE DAYLIGHT LIGHTS COME ON THE DRIVER SIDE ONLY, THE PASSENGER LIGHT IS OFF. WHEN THE HEADLIGHTS ARE TURNED ON THE PASSENGER SIDE TURNS ON ONLY, THE DRIVER SIDE IS OFF. WHEN HIGH BEAMS ARE TURNED ON THE DRIVER SIDE COMES ON ONLY, AND THE PASSENGER SIDE IS OFF. VERIFIED THE BULBS THEY'RE ALL OK.? *TR

• 11/17/2014· AIR BAGS,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.

• 11/17/2004· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  AFTER OVERFILLING THE FUEL TANK GAS FUME WERE COMING INTO THE VEHICLE WHILE DRIVING. VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSES. ALSO, IGNITION SWITCH FAILED TO OPERATE INTERMITTENTLY WHEN STARTING. *AK

• 11/17/2004· FUEL SYSTEM, GASOLINE

  GAS PUMP MALFUNCTIONED, CAUSING OVERFILL OF GAS TANK. GAS TANK SYSTEM ALLOWS FOR CAPTURE AND EVAPORATION OF OVERFILL. VENTS FOR AIR FLOW IN VEHICLE ALLOW GASOLINE FUMES/VAPORS INTO PASSENGER COMPARTMENT OF VEHICLE. THIS CREATES A PROBLEM IF YOU HAVE PASSENGERS OR NEED TO USE THE VEHICLE. ALL OCCUPANTS ARE FORCED TO SIT INSIDE OF AN ENCLOSED VEHICLE WITH GASOLINE VAPORS. BROUGHT CONCERN TO DEALER AND DEALER SAID VEHICLE WAS OPERATING WITHIN DESIGN PARAMETERS AND ADVISED NOT TO OVERFILL TANK. OVERFILL WAS NOT INTENTIONAL AND DEALER ADVISE DOES NOT CORRECT PROBLEM. DEALER STATED THAT THE EVAPORATIVE SYSTEM WAS MANDATED BY FEDERAL GOVERNMENT REGULATIONS. DEALER ALSO STATED THAT ALL NEW CARS HAVE SIMILAR SYSTEMS AND IF THEY ARE OVERFILLED FUMES/VAPORS WILL BE PRESENT IN PASSENGER COMPARTMENT AS WELL. I BELIEVE THAT THIS IS A DESIGN/MANUFACTURE PROBLEM THAT NEEDS TO BE CORRECTED. DEALER WILL NOT WORK WITH ME BUT ONLY STATES THAT THE SYSTEM IS WORKING THE WAY IT WAS DESIGNED. I AM NOT COMFORTABLE PUTTING MY FAMILY/CHILDREN INTO THE VEHICLE AND DRIVING IT WHILE IT IS FULL OF GASOLINE FUMES/VAPORS. AS A CAREER FIREFIGHTER I RECOGNIZE THAT GASOLINE IS MOST VOLITILE IN THE VAPOR STATE. I HAVE BROUGHT THIS INFORMATION TO THE MANUFACTURERS/DEALERS ATTENTION AND HAVE BEEN TOLD THAT THERE IS NOTHING THAT THEY CAN/WILL DO.*AK

• 11/17/2004· AIR BAGS

  AIRBAG LIGHT TURNS ON AND OFF INTERMITTENTLY WHILE DRIVING THE VEHICLE. DRB III SCAN TOOL INDICATED DRIVER'S SQUIB CIRCUIT #2 FAILURE. CLOCK SPRING REPLACED, CORRECTING THE FAILURE. FAILED PART RETAINED BY DEALER.*AK

• 11/14/2006· AIR BAGS

  PASSENGER SIDE AIRBAG DEPLOYED WITH OUT CRASH/IMPACT. DRIVER PULLED INTO PARKING SPACE AND TURNED OFF THE CAR. WHEN THE KEY WAS MOVED INTO THE OFF POSITION THE AIR BAG DEPLOYED. *JB

• 11/13/2016· SUSPENSION

  DODGE GRAND CARAVAN SPORT. HAS REAR AXEL CRAKED. THIS PROBLEM CAN PUT THE VEHICLE USAFE ON THE ROAD, AND ALSO CAUSE DEATH OR INJURY.

• 11/12/2010· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE LOW-BEAM AND PASSENGER SIDE HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT REPLACED THE HEADLIGHT BULBS AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MULTI-FUNCTION SWITCH WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E039000 (EXTERIOR LIGHTING: HEADLIGHTS). THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER TO VERIFY WHETHER THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.

• 11/12/2004· STEERING,FUEL SYSTEM, GASOLINE,POWER TRAIN

  I HAVE A DODGE GRAND CARAVAN 2003. IT DID OK FOR ABOUT SIX MONTHS AFTER THAT IT HAS BEEN ONE PROBLEM AFTER ANOTHER. WHEN I'M WAITING TO GO ON A ROAD IF I TAKE MY FOOT OFF BRAKE IT STARTS ROLLING BACKWARD FAST. YOU HAVE TO HOLD THE BRAKE WHILE PUSHING THE GAS TO KEEP IT FROM ROLLING BACK. IT'S STEERING HAS GIVEN ME TROUBLE, THE GAS GAUGE HAS CAUSED PROBLEMS, ETC.... I HAVE CONTACTED DODGE SEVERAL TIMES, BUT HAVE GOTTEN NO HELP FROM THEM. *JB

• 11/12/2004· SEATSCrash

  CONSUMER'S VEHICLE WAS STRUCK FROM THE REAR BY A SCHOOL BUS AND DRIVER'S SEAT DID NOT HOLD. THE RECLINING BACK BROKE.*AK

• 11/11/2006· AIR BAGS

  AT 42K MILES, THE AIRBAG LIGHT KEPT TURNING ON AND OFF. THE DEALERSHIP SAID "DRIVER SQUIB CIRCUIT OPEN" AND CHARGED ME TO REPLACE THE CLOCKSPRING. PROBLEM WENT AWAY FOR A WHILE. BUT NOW AT 72K MILES, THE PROBLEM IS BACK. WHY AREN'T THE 2002'S COVERED IN THE RECALL? MY SYMPTOMS ARE IDENTICAL TO THAT LISTED ON THE RECALL (WHICH ONLY COVERS UP TO 2000). *JB