2002 Dodge Caravan

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2005· VISIBILITY,AIR BAGS

  AIR BAG LIGHT REMAINED ON ALL THE TIME. BROUGHT VAN TO DEALER KNOWING THAT THEIR HAD BEEN LARGE RECALLS OF VANS WITH AIRBAG PROBLEMS IN THE PAST. THE CLOCKSPRING NEEDED TO BE REPLACED. COMPANY CLAIMED THAT THERE WAS NO RECALL FOR 2002 MODELS. THIS SEEMS TO BE AN ONGOING PROBLEM FOR DODGE AND SHOULD BE COVERED BY THEM. ALSO NOT COVERED UNDER THE WARRANTY. ALSO PROBLEMS WITH THE REAR WINDSHIELD WIPER MOTOR BREAKING. *JB

• 12/30/2005· STEERING

  DT: THE CONTACT STATED THEREWAS A HUMMING NOISE AND TIGHTNESS IN THE STEERING WHEEL WHEN STARTING THE VEHICLE IN COLD OR DAMP WEATHER. THE HUMMING NOISEWAS NOTICEABLE WHEN TURNING THE STEERING WHEEL TO EITHER THE LEFT OR RIGHT. THE DEALER REPLACED SEVERAL SEALS, GASKETS, THE POWER STEERING PUMP, SEVERAL HOSES ,AND WIRING. NONE OF THESE REPLACEMENT PARTS SOLVED THE PROBLEM. THE MANUFACTURER TOLD THE CONTACT THEY WERE AWARE OF THIS PROBLEM, AND THERE MAY BE A RECALL OR AN EXTENDED WARRANTY WITHIN A YEAR. *AK

• 12/30/2003· AIR BAGS

  MY 2002 DODGE CARAVAN AIR BAG LIGHT IS ON AGAIN! THIS WILL BE THE 2ND TIME WITHIN 10 MONTHS! THE AIRBAGS WILL BE DEACTIVATED BY SPRING TIME IF I HAVE TO DO IT MYSELF! I WILL NEVER BUY ANOTHER NEW VEHICLE WITH A WORKING AIRBAG SYSTEM EITHER!

• 12/29/2006· ENGINE AND ENGINE COOLING

  MY 2002 DODGE CARAVAN WITH 4 CYLINDER ENGINE HAS ABOUT 66,000 MILES ON IT AND THE EGR VALVE PACKAGE HAS GONE BAD. THE CHRYSLER DEALER IN MY AREA STATES THAT THIS PART IS NOT COVERED BY THE EXTENDED EMISSION'S CONTROL WARRANTY THAT EXPIRES AT 80,000 MILES. THE PART COST AROUND $170.00 AND WILL TAKE ABOUT $120-$200 FOR LABOR. THE PART # IS 4287820AC.

• 12/29/2005· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRES

  I HEARD A "BANGING" NOISE WHILE DRIVING ON THE HIGHWAY AT 50 MPH. SO I CALLED MY DEALER TO SCHEDULE AN APPT FOR MULTIPLE OF REASONS AND THEY FOUND THE FOLLOWING ISSUES AGAIN WITH MY CAR; MY FRONT BRAKES (SHOE PADES, ROTOR'S TURNED) NEEDED TO BE REPLACED AGAIN SINCE I'VE HAD THIS CAR AND THE CAR ONLY HAS 45,000 MILES ON IT AND PREVIOUS TO THAT, THE DEALER REPLACED THE SHOE PADES AGAIN AT 19,000 MILES?? ALSO AT 19,000 MILES, THE DEALER HAD TO REPLACE THE "BUSHINGS AND LINKS" FOR THE FRONT END AND AGAIN AT 45,000 MILES TWO DAYS AGO. I AM STRATING TO WONDER IF THERE IS A DIRECT LINK BETWEEN THE TWO PARTS GOING PREMATURELY. I ALSO HAD TO REPLACE ALL FOUR TIRES BECAUSE DUE TO THE WEAR/TEAR ON THEM BECASUE THEY WERE UNSAFE. THE DEALER WON'T WARRENTY THEM, SO I HAD TO BUY NEW SET OF TIRES AT 19,000 MILES. I THINK THE TIRES WORN OUT PREMATURELY DUE TO ALL THE FRONT END PROBLEMS THAT I AM HAVING. THERE ALSO HAVE BEEN A NUMBER OF "POWER STEERING" ISSUES WITH MY VEHICHLE SINCE I PURCHASED IT. I BELIEVE THERE HAS BEEN TWO RECALLS ON THE POWER STEERING UNIT AND HAD THE DEALER TAKE CARE OF THEM.(HAD THE CAR TOWED BECAUSE THE POWER STEERING WON'T WORK AND IT LEAKED ALL OVER MY NEW DRIVEWAY) I 'VE HAD THE CAR BACK TO THE DEALER 3 TIMES FOR "POWER STEERING" LEAKING. THE LATEST NEW WAS THE A "BOOT" OF SOME SORT IN THE "RACK-AND-PINION STEERING" WAS THE CAUSE OF THE POWER STEERING LEAK AND THEY ALSO FOUND AN OIL LEAK ON THE HEADCASK COVER TOO. AFTER EVERYTHING WAS FINALLY FINIHSED (AFTER 2 DAYS) I PICKED UP THE CAR AND DROVE IT HOME BUT I AM GOING TO BRING IT BACK TO THE DEALSHIP BECAUSE NOW THE CAR IS SWAYING LEFT/RIGHT AND THE DEALERSHIP SAID THEY DID A FRONT END ALIGNEMENT BECAUSE OF ALL THE WORK THEY HAD TO DUE TO THE VEHICLE. *JB

• 12/28/2008· STEERING

  FOR 2002 DODGE CARAVAN: MANY DODGE CARAVANS 2002 - 2004 HAVE BEEN RECALLED FOR ODI DEFECTIVE POWER STEERING POWER ASSIST HOSE, PIPING AND CONNECTION. THIS IS RECALL # D37. WHY IS MY VEHICLE NOT INCLUDED IN THIS RECALL? MY VAN IS HAVING THIS EXACT PROBLEM. THIS IS A FIRE HAZARD. I WANT MY CAR RECALLED AND FIXED, PLEASE. *TR

• 12/27/2005· AIR BAGS

  AIRBAG MALFUNCTION WARNING LIGHT ILLUMINATED. *JB

• 12/26/2006· EXTERIOR LIGHTING

  2002 DODGE CARAVAN. THE HEADLIGHTS ON MY 2002 DODGE CARAVAN FLASH OFF AND ON INTERMITTENTLY DRIVING AT NIGHT. I HAD THIS PROBLEM SINCE I PURCHASED THE VEHICLE I HAVE NOT HAVE AN ACCIDENTS THERE HAS NOT BEEN ANY PROPERTY DAMAGE OR POLICE REPORTS TAKEN. THE VEHICLE HAS THE ORIGINAL HEADLIGHTS. I REPORTED THIS IN AN EARLIER COMPLAINT BUT I FOUND THE SOLUTION TO THE PROBLEM. EACH TIME THIS HAS HAPPENED TO ME THE OBD FUSE HAS BEEN BLOWN. THE POSSIBLE CAUSE TO IT HAS BEEN THE VEHICLE WAS JUMPED DUE TO A LOW BATTERY. *NM

• 12/22/2005· STRUCTURE

  2002 DODGE CARAVAN HAS RUSTED IN FOUR DIFFERENT AREAS. *TS *NM

• 12/20/2011· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT SMELLED AN OVERPOWERING GASOLINE ODOR FROM THE VEHICLE AND THEN NOTICED THAT GASOLINE WAS LEAKING FROM THE FUEL LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 98,000. THE VIN WAS UNAVAILABLE.

• 12/13/2004· STEERING

  THERE WAS A KNOCKING NOISE AND GRINDING SOUND IN THE DRIVERS SIDE FRONT WHEEL. AFTER LOOKING AT IT FURTHER, THE TIE-ROD THAT CONNECTS TO THE RACK AND PINION STRIPPED THE THREAD AND FELL OFF. THE ABILITY TO STEER THE VEHICLE PROPERLY WAS LOST AND CONTROL OF THE VEHICLE WAS SEVERLY IMPACTED.*AK

• 12/09/2003· STEERING

  AFTER 8 REPAIR ATTEMPTS THERE CONTINUED TO BE A TICKING NOISE IN THE STEERING COLUMN UPON TIGHT TURNS, SUCH AS PARKING LOT MANEUVERS. THIS IS MOST NOTICEABLE ON HIGH TEMPERATURE DAYS. THERE IS A LESS NOTICEABLE TICK IN THE STEERING COLUMN AT 25-30 MPH SLIGHT CORRECTION STEERING.*AK

• 12/08/2004· EXTERIOR LIGHTING

  WHEN THE HEADLIGHTS ARE IN USE THEY WOULD FLICKER INTERMITTENTLY. THE HEADLIGHTS ALSO WENT OUT COMPLETELY FOR ABOUT 5 TO 10 SECONDS ON TWO OCCASIONS. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC

• 12/08/2004· SERVICE BRAKES, HYDRAULIC

  COMPLAINT RECEIVED VIA E-MAIL. WE HAD THE POWER STEERING PUMP CHANGED FOUR TIMES. ON 7/22/03, WE BROUGHT THE VAN INTO WESTWAY DODGE BECAUSE IT MADE A LOUD NOISE WHEN TURNING. THEY CONDUCTED TECHNICAL SERVICE BULLETIN 19-006-02 AND INSTALLED A LONGER POWER STEERING HOSE. ON 7/31/2003, WE AGAIN BROUGHT IT IN TO WESTWAY, BECAUSE THE POWER STEERING PUMP WAS MAKING A MOANING SOUND. THEY DIAGNOSED IT AS LOW PRESSURE OUTPUT, AND REPLACED THE POWER STEERING PUMP. ON SEPTEMBER . 15, 2003 WE BROUGHT IT IN FOR THE POWER STEERING COOLANT LINE RECALL. AFTER THAT TIME, THE DEALER ADVISED US THAT IT WAS STILL MAKING NOISE, WE EXPERIENCED CONTINUED NOISE. AT TIMES, IT WAS DIFFICULT TO TURN. NOVEMBER 26, 2004, WE TOOK OUR VAN TO DEALER FOR UPPER POWER STEERING PUMP RECALL. WE BROUGHT IT TO MACK MASSEY DODGE AT 950 CROCKETT, EL PASO, TX 79922 FOR RECALL REPAIRS. THEY ALSO REPLACED THE PUMP AND TEST DROVE THE VEHICLE. ALSO, FOUND THE POWER STEERING PUMP WAS LEAKING, AND IT NEEDED TO BE REPLACED.*AK.....POWER STEERING PUMP WA SCHANGED FOUR TIMES, THREE OF THOS ETIMES WAS DURING RECALLS. DESPITE THE REPAIRS THE POWER STEERING PUMP CONTINUED TO BE NOISY, AND STEERING WHEEL, AT TIMES, IS DIFFICULT TO TURN. *AK

• 12/08/2004· STEERING

  WE HAVE HAD THE POWER STEERING PUMP CHANGED FOUR TIMES. ON 7/22/03, WE BROUGHT THE VAN INTO WESTWAY DODGE, BECAUSE WE HAD A LOUD NOISE WHEN TURNING. THEY CONDUCTED TECHNICAL SERVICE BULLETIN 19-006-02 AND INSTALLED A LONGER POWER STEERING HOSE. ON 7/31/2003, WE AGAIN BROUGHT IT IN TO WESTWAY, BECAUSE THE POWER STEERING PUMP WAS MAKING A MOANING SOUND. THEY DIAGNOSED IT AS LOW PRESSURE OUTPUT AND REPLACED THE POWER STEERING PUMP. ON SEPT. 15, 2003 WE BROUGHT IT IN FOR THE POWER STEERING COOLANT LINE RECALL. AFTER THAT TIME, THE DEALER ADVISED US THAT IT WAS STILL MAKING NOISE BUT IT WOULD GO AWAY AFTER THE LINES GOT BROKE IN. WE HAVE EXPERIENCED CONTINUED NOISE AND THE STEERING WHEEL, AT TIMES, IS DIFFICULT TO TURN. NOVEMBER 26, 2004, WE TOOK OUR VAN IN FOR THE UPPER POWER STEERING PUMP RECALL. WE BROUGHT IT TO MACK MASSEY DODGE AT 950 CROCKETT, EL PASO, TX 79922. OUR SERVICE REPRESENTATIVE WAS RALPH GARCIA (TELEPHONE 915-231-4193). HE ARRANGED TO HAVE THE RECALL DONE. I ALSO ASKED HIM TO INVESTIGATE A LOUD NOISE WHEN THE STEERING WHEEL WAS TURNED. ON OR ABOUT NOVEMBER 27, 2004, THE UPPER POWER STEERING PUMP WAS CHANGED. THEY ALSO REPLACED THE PUMP AND TEST DROVE THE VEHICLE. I WAS TOLD BY MR. GARCIA, THAT THE PUMP LEAKED AND COMPLETELY FELL APART?. MR. GARCIA STATED THEY WOULD CHANGE THE PUMP AGAIN, CHECK IT FOR LEAKS. WE PICKED UP THE VEHICLE ON NOVEMBER 29, 2004. ON DECEMBER 3, 2004, WHILE DRIVING TO PHOENIX, I EXPERIENCED A CHECK ENGINE LIGHT & WARNING TONE. I DROVE THE VEHICLE TO LAS CRUCES, NM AND TOOK IT TO THE SANDOVAL DODGE SERVICE CENTER, WHICH WAS CLOSER TO ME AT THE TIME. MR. RUDY SANDOVAL ( PHONE: 800-499-1403) HAD THE VEHICLE CHECKED. I SPOKE WITH MR. SANDOVAL TODAY, (12/6/2004) AND HE STATED THEIR REPAIR DEPARTMENT HAD DONE THE UPPER POWER STEERING HOSE RECALL AND ALSO FOUND THE POWER STEERING PUMP TO BE LEAKING AND IT WOULD NEED TO BE REPLACED. IT IS STILL BEING REPAIRED AS OF 12/7/2004. *JB

• 12/07/2006· AIR BAGS

  DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE AIRBAG HOUSING MECHANISMS NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS RETURNED TO THE DEALER WHO DETERMINED THE FRONT AIRBAG CLOCK SPRINGS NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE AIRBAG LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED WHILE THE AIRBAG LIGHT WAS ILLUMINATED; THE AIRBAGS WERE INOPERATIVE, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.

• 12/05/2005· STEERING

  DT: THE CONTACT TOOK VEHICLE TO A DEALERSHIP TO HAVE IT INSPECTED .THE MECHANIC DETERMINED THE RIGHT FRONT TIE ROD END BROKE. THE VEHICLE IS AT THE DEALERSHIP AT THIS TIME. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE. *AK UPDATED 1/11/2006. *NM

• 12/05/2005· STEERING

  DT: THE CONTACT STATED DURING STATE SAFETY INSPECTION, IT WAS DISCOVERED THAT RIGHT FRONT TIE ROD ASSEMBLY WORE OUT. THE DEALER WAS CONTACTED. THIS WAS NOT COVERED UNDER A WARRANTY. NO REPAIRS HAVE BEEN MADE. *AK

• 12/04/2005· PARKING BRAKE

  BRAKES ON 2002 DODGE CARAVAN LOCK WHEN PARKING BRAKE IS USED OVERNIGHT. WHEN RELEASING PARKING BRAKE IN MORNING, UNABLE TO MOVE VEHICLE FORWARD OR BACKWARD. IN ATTEMPTING TO DO SO TO GET MOVING, AFTER NUMEROUS ATTEMPTS, CUSTOMER WILL HEAR A LOUD POP NOISE AND BRAKES FREE UP. THIS IS A CONTINUING PROBLEM, NOT JUST ONE TIME. TOOK TO THE DEALER AND WAS TOLD THAT THE BRAKES WERE DIRTY. WAS CHARGED $168 WHEN WE DID NOT PROCEED WITH "REPAIRS" TO BE TOLD THAT A HEADLIGHT WAS OUT AND THAT THE BRAKES WERE DIRTY. WE KNEW THE HEADLIGHT WAS OUT! AND THE BRAKES WERE NOT DIRTY. HAVE NOT RETURNED TO THIS DEALER SINCE (KENDALL IN COTTAGE GROVE, OREGON). *NM

• 12/03/2004· STEERING,EQUIPMENT

  THE CONSUMER HEARD A SHUTTERING NOISE COMING FROM THE FRONT RIGHT TIRE WHEN TURNING THE STEERING WHEEL TO THE RIGHT. THE RACK AND PINION WAS REPLACED BUT THE PROBLEM STILL EXISTED. *TC THE CONSUMER WAS TOLD THE POWER STEERING WAS THE PROBLEM AND HAD ALREADY BEEN REPLACED. ALSO WHEN THE A/C WAS TURNED ON, IT MADE A LOUD NOISE. *SC *JB

• 12/02/2015· STRUCTURECrash

  THE VIN INFORMATION IN THE DATABASE HAS BEEN CHANGED BY THE AUTO BODY SHOP IN ORDER TO AVOID RETURNING THE VAN TO ITS "PRE ACCIDENT CONDITION".

• 12/02/2003· SEAT BELTS

  THE REAR SEAT BELT BUCKLES DO NOT LATCH. *AK THE CONSUMER STATED WHILE DRIVING, THE REAR SEAT BELT WHICH WAS HOLDING A CHILD SAFETY SEAT BECAME UNBUCKLED. *JB *NM

• 12/01/2005· STEERING

  STEERING FAILURE. WHEN TURNING THE STEERING TO THE FAR LEFT OR RIGHT, THE STEERING WHEEL STICKS IN THAT POSITION AND RELEASES ONLY AFTER SEVERAL ATTEMPTS. IN NORMAL STRAIGHT AHEAD OPERATION THERE IS A VERY NOTICEABLE NOISE AND COMING FROM THE STEERING APPARATUS. I BELIEVE THIS TO BE A DANGEROUS SITUATION. I HAVE CONTACTED CHRYSLER, THEY OPTED TO DO NOTHING--SUGGESTED THAT I GET IT REPAIRED. *NM

• 12/01/2003· SEAT BELTS

  I BOUGHT A USED VEHICLE FROM A DEALERSHIP. THE FRONT PASSENGER SIDE BUCKLE SEEMED TO BE DEFECTIVE AND USUALLY DIDN'T LATCH AT ALL. *AK

• 11/29/2007· EQUIPMENT

  AFTER STARTING THE VEHICLE AND PUTTING IT INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED TO A SPEED OF 45-50 MPH WITHOUT MY HAVING PRESSED THE ACCELERATOR. THE RMP GAUGE WAS FLUCTUATING WILDLY AND THE ENGINE EMITTED A LOUD "REVVING" SOUND. I IMMEDIATELY APPLIED THE BRAKES WHICH REDUCED THE SPEED OF THE VEHICLE TO ONLY APPROX. 25-35 MPH. IN ORDER TO BRING THE CAR TO A COMPLETE STOP, I HAD TO "STAND" ON THE BRAKES (PRESSING EXTREMELY HARD). AT THIS POINT THE ENGINE STALLED. WHEN MY MECHANIC TEST DROVE THE VEHICLE TO DETERMINE THE PROBLEM, HE, TOO, INDICATED WHAT DIFFICULTY HE HAD "CONTROLLING" THE CAR AND WAS ALMOST IN AN ACCIDENT. THE CAR WAS ULTIMATELY TAKEN TO D'AMBROSIO DODGE IN DOWNINGTOWN, PA FOR REPAIR. THE MECHANIC TOLD ME HE WAS FAMILIAR WITH THIS TYPE OF PROBLEM, INDICATING TO ME I AM NOT THE FIRST PERSON TO HAVE THIS HAPPEN. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT OCCURRED WITH MY VEHICLE. DODGE SHOULD ISSUE A RECALL FOR THE 2002 CARAVAN SPORT TO ENSURE THAT NO ONE ELSE IS PUT IN DANGER. *TR

• 11/28/2007· ENGINE AND ENGINE COOLING

  THE CATALYTIC CONVERTER ROTTED OFF OF THE MANIFOLD AND FELL WHILE DRIVING. *TR

• 11/22/2005· STRUCTURE

  CHILD HAD THUMB SLAMMED IN VAN DOOR AND FAMILY WAS UNABLE TO OPEN THE DOOR FOR THREE MINUTES. CHILD FRACTURED BONE. A YOUNGER CHILD COULD HAVE LOST A LIMB. PARENT HAD TO GO INSIDE THE CAR AND PULL THE JAMMED LOCK TO FREE CHILD. IF PARENT WAS HOLDING A CHILD AND THEY GOT A LIMB STUCK THE PARENT COULD NOT LET GO OF THE CHILD TO GO INSIDE AND FREE THE DOOR. *NM

• 11/21/2011· STRUCTURE

  THE SLIDING DOORS LOCKED AND WILL NOT UNLOCK OR OPEN. *TR

• 11/20/2002· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,AIR BAGS

  CONSUMER STATES BATTERY SERVICE LIGHT CAME ON INDICATING HIGHS VOLTAGE OR LOW VOLTAGE. DEALER HAS INSPECTED THE VEHICLE SEVERAL TIME AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. TS THE CONSUMER STATED THAT THE AIR BAG LIGHT WOULD COME ON WHILE MAKING TURNS AND DURING NORMAL DRIVING. (THE BATTERY SYSTEM FAILURE AND FUEL TANK BOTH HAD RECALLS) SCC

• 11/19/2003· ELECTRICAL SYSTEM

  ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING RIGHT TURN SIGNAL TO COME ON WHEN THE LEFT SIGNAL IS ENGAGED AND VISA VERSA/FUEL GAUGE TO READ THE INCORRECT FUEL LEVEL, AND WINDSHIELD WIPER SWITCH NOT TO RESPOND TO THE CORRECT SPEED.*AK

• 11/18/2004· STEERING

  CONSUMER RECEIVED RECALL 04V386000 CONCERNING POWER STEERING FLUID LEAKAGE: TOOK VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS, AND CONSUMER CONTINUED TO SMELL SOME TYPE OF FLUID BURNING, AND STEERING WHEEL FELT LOOSE WHILE DRIVING. CONSUMER WAS NOT ABLE TO PROVIDE THE DEALER INFORMATION AT THIS TIME.*AK

• 11/18/2003· VISIBILITY

  WHILE DRIVING ON A DIRT ROADS DIRT AND ROCKS SEEPED THROUGH THE VENTILATION SYSTEM INTO THE VEHICLE. *AK

• 11/17/2003· ELECTRICAL SYSTEM

  IGNITION LOCKED WITHOUT WARNING. DEALER STATED THAT ELECTRICAL SYSTEM MALFUNCTIONED.*AK

• 11/16/2004· FUEL SYSTEM, GASOLINE

  MOST OF THE HOSES ARE LEAKING DUE TO PLASTIC CLIPS NOT HOLDING IN COLD WEATHER.*AK

• 11/15/2005· AIR BAGS

  I HAVE 2002 DODGE CARAVAN AND HAVE HAD TO REPLACE THE AIRBAG SENSORS FOR BOTH THE PASSENGER AND DRIVER BAGS SINCE THE SUMMER OF 2005. EACH FAILED AT A SEPARATE TIME. I HAVE A SERVICE CONTRACT ON THE VEHICLE (ROUGHLY 50,000 MILES) BUT HAD TO PAY THE DEDUCTIBLE. *JB

• 11/15/2005· STRUCTUREFire

  2002 DODGE CARAVAN CAUGHT ON FIRE AND WAS COMPLETELY DESTROYED.*MR THE CONSUMER VEHICLE CAUGHT ON FIRE 11 DAYS PRIOR TO RECEIVING A RECALL NOTICE ON THE RADIO VENT SLOTS (RECALL# 04V531000). *NM

• 11/13/2018· ENGINE

  ENGINE BROKE

• 11/10/2004· STEERING

  VEHICLE WAS MAKING A RIGHT HAND TURN WHEN ALL OF A SUDDEN THE POWER STEERING FAILED, MAKING IT HARD TO TURN. *AK

• 11/09/2005· EXTERIOR LIGHTING

  2002 DODGE CARAVAN HEADLIGHTS PERIODICALLY GO OFF, SOMETIMES STAYING OFF FOR 15-20 SECONDS. NOT RELATED TO ACCELERATION, BUMPS OR STOPS. AFFECTS BOTH HEADLIGHTS SIMULTANEOUSLY. VERY SCARY!! ESPECIALLY ON INTERSTATE AND HEAVY TRAFFIC. ALSO, CARS PULL OVER BECAUSE THEY THINK I'M FLASHING DELIBERATELY.*JB

• 11/07/2007· STEERING

  I HAVE HAD 2 RECALLS TAKEN CARE OF HOWEVER THE STEERING IN MY 2002 CARAVAN STILL CONTINUES TO LOCK UP WHEN MAKING TURNS. THIS HAS CAUSED ME TO ALMOST HAVE MORE THAN ONE COLLISION BECAUSE THIS CAN HAPPEN WHEN PULLING OUT IN TRAFFIC AND TURNING. I AM A BUSY MOTHER WITH FOUR CHILDREN WHO DEPEND ON ME FOR THEIR SAFETY. TODAY MY SON WHO IS IN COLLEGE BORROWED MY VAN TO GO TO SCHOOL AND ALMOST HAD AN ACCIDENT. THIS IS WHY I AM DOING RESEARCH ON THIS PROBLEM. IF YOU FORCE THE STEERING IT WILL FINALLY BREAK AWAY AND CONTINUE TO STEER HOWEVER YOU DO NOT KNOW WHEN TO EXPECT IT TO BE DEFECTIVE. I THOUGHT WHEN I TOOK CARE OF THE RECALLS THAT THIS WOULD FIX THE PROBLEM HOWEVER, WE STILL HAVE TO BATTLE WITH THIS PROBLEM ON A REGULAR BASIS. MOST OF THE TIME IT HAPPENS WHEN THE WEATHER TURNS COLDER. I HAVE NOT BEEN INFORMED OF ANY NEW RECALLS ON MY VEHICLE. WE KEEP A REGULAR CHECK ON THE FLUIDS SO I KNOW THIS IS NOT THE PROBLEM. I WOULD APPRECIATE SOMETHING BEING RESOLVED BEFORE ONE OF MY CHILDREN OR MYSELF END UP DECEASED. *TR

• 11/04/2004· STEERING

  BROUGHT MY 2002 DODGE CARAVAN IN FOR A RECALL REPLACEMENT ON THE UPPER POWER STEERING COOLER HOSE , I LEFT THE DEALERSHIP THINKING MY VAN WAS OKAY BOY WAS I WRONG THE NEXT DAY MY VAN STARTED POURING POWERSTEERING COOLANT ON THE GROUND AND IT MADE A HORRIBLE WHIRLING SOUND , I CONTACTED DEALERSHIP AN WAS TOLD TO BRING IN AND I DID BUT WHEN I GOT AT THE DEALERSHIP THEY ACTED LIKE I NEVER CALLED AND SAID THEY WOULD NOT LOOK AT MY VEHICHLE , WELL I DEMANDED A LOOK BEFORE I LEFT AND WAS TOLD THERE ARE NO PROBLEMS AND IF THERE WERE THEY WOULD NOT COVER THEM DUE TO THERE STUPIDNESS THAT THEY DONT HAVE TIME AND IF PROBLEM STILL PERSISTS TO BRING BACK IN A COUPLE OF DAYS , KEEP IN MIND MY POWER STEERING FLUID IS LEAKING HORRIBLY EVERYWHERE AND THAT IS WHAT I WAS THERE TO FIX IN THE BEGINNING BECAUSE IT WOULD CATCH FIRE , SO I TOOK TO ANOTHER DEALERSHIP AND THEY TOLD ME THAT MY RACK N PINNION POWER STEERING WAS BURNT UP DUE TO FAULTY INSTALLERS OF THE HOSE . I AM GOING TO A DIFFERENT DEALERSHIP TO GET THE PROBLEM FIXED CORRECTLY AND FOR FREE . DAIMER CHRYSLER HAS BEEN NOTIFIED OF THE DISCREPANCY AND TOLD ME TO TAKE TO ANOTHER DODGE DEALERSHIP . SO DONT DEAL WITH ELDER RANDALL AUTOPLEX IN MARSHALL, TX.. THEY DO NOT GIVE U INFORMATION ON THE REPAIR BEING DONE AND U HAVE TO COMPLAIN TO GET IT, SUPPOSEDLY THEY ARE MAILING IT TO ME - WHO KNOWS . I WILL NOT BUY ANOTHER DODGE EVER AGAIN THEY ARE UNRELIABLE AND DISHONEST PEOPLE.*AK

• 11/03/2009· AIR BAGS

  AIRBAG CLOCK SPRING ON 02 DODGE CARAVAN HAD TO BE REPLACED FOR $207. CHRYSLER DENIED REIMBURSEMENT SAYING THE CAR IS OUT OF WARRANTY. I MAINTAIN THE AIRBAG SYSTEM IS A REQUIRED SAFETY ITEM THAT SHOULD LAST THE LIFE OF THE CAR. I SHOULD NOT HAVE TO PAY MORE THAN $200 EXTRA TO PROTECT AGAINST AN AIR BAG DEPLOYING ACCIDENTALLY WHILE I AM DRIVING OR FAILING TO DEPLOY IN CASE OF A COLLISION. *TR

• 11/03/2005· ELECTRICAL SYSTEM,TIRES

  DT: THE CONSUMER STATED THAT BATTERY ACID HAD LEAKED ONTO THE WIRING HARNESS, CAUSING ELECTRICAL FAILURE. THE DEALER CONFIRMED THIS PROBLEM. THE MANUFACTURER OFFERED TO PAY FOR HALF OF THE REPAIRS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS YET. *AK (11/21/05) THE DRIVER'S SIDE WINDOW INTERMITTENTLY FAILED TO GO UP AND WAS REPORTED NUMEROUS TIMES TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE REVERSE LIGHT HAD BECOME INTERMITTENT WHILE THE VEHICLE WAS IN MOTION. ALSO THE FAN, WINDOWS AND THE RADIO FAILED TO OPERATE WHEN THE A/C OR DEFROST WAS TURNED ON. THIS ALL LINKED TO THE BATTERY DRIPPING ACID ONTO THE WIRING HARNESS. ALSO, THE REAR DRIVER SIDE TIRE HAD A SLOW LEAK. THE VEHICLE HAD BEEN REPAIRED ON 10/21/05 *SC

• 11/02/2004· SUSPENSION

  FRONT END NOISE, FLUTTER TO A FRONT END CLUNCK SOUND MORE ON RIGHT SIDE. SOUND WAS LIGHT AT 23000 MILES THEN NOW AT 52000 VERY LOAD SOUNDS LIKE SOMETHING GOING TO FALL OUT OR OFF VAN. FOUND THE FRONT STAB. BAR BUSHING PASSENGER SIDE EGGED OUT CAUSING BAD CLUNCK. THESE ITEMS SEEMED TO FAIL VERY EARLY SEEING THIS VAN IS ON INTERSTATE MOST OF THE TIME.*AK

• 10/27/2004· ENGINE AND ENGINE COOLING

  CONSUMER COMPLAINED ABOUT A SERPENTINE BELT PROBLEM. HE HAD THE SERPENTINE BELT REPAIRED AT LEAST 3-4 TIMES, BUT IT KEPT COMING OFF. WHEN THIS HAPPENED EVERYTHING SHUT OFF. THIS WAS DANGEROUS BECAUSE CONSUMER COULD BE IN HEAVY TRAFFIC AND IF THE BELT SHUT OFF, CONSUMER COULD GET HURT.*AK

• 10/26/2005· AIR BAGS

  HORN SUDDENLY STOPPED WORKING. DEALER STATED CLOCK SPRING NEEDED TO BE REPLACED. THIS SEEMS TO BE A INCIDENT THAT HAPPENS FREQUENTLY. I HAVE SEARCHED ON-LINE AND IT APPEARS TO BE AN OFTEN OCCURRING PROBLEM. *NM

• 10/25/2006· ENGINE AND ENGINE COOLING

  2002 DODGE CARAVAN PROBLEMS. *TS *NM

• 10/23/2007· ENGINE AND ENGINE COOLING,POWER TRAIN

  TRANSMISSION FAILED AT 59,000 MILES- WILL COST ME AT LEAST $2650 WHEN I PICK IT UP THURSDAY, 10/25/07. WHAT CHOICE DO I HAVE, I HAVE TO GET TO WORK. I BOUGHT IT NEW AND IT WILL BE PAID OFF NEXT OCTOBER, 2008. I'VE HAD THAT VAN TO THE TWO DODGE DEALERS AND AT LEAST TWO DIFFERENT INDIVIDUAL MECHANICS. I'VE PAID FOR EMISSIONS REPAIRS, 3 SETS OF TIRES. I HAD THE "CARAVAN" LETTERS REPLACED AND THEY ARE NOW ETCHED OUT AGAIN, I'VE BEEN DRIVING IT AND IT QUIT BEFORE, BUT TODAY'S INCIDENT, WAS JUST A NEAR MISS I WASN'T CRUSHED BETWEEN A SCHOOL BUS AND A TRACTOR TRAILER. THE VAN JUST WOULDN'T GO. I WAS JUST SICK ALL DAY-SCARED AND ACTUALLY LEFT WORK EARLY. *JB

• 10/23/2006· ELECTRICAL SYSTEM

  THE HEADLIGHTS IN MY 2002 DODGE CARAVAN HAVE BEEN FLICKERING ON AND OFF, CREATING A HIGHLY DANGEROUS SITUATION WHEN I CAN NOT SEE WHERE I AM GOING AND OTHER CARS CANNOT SEE ME. A QUICK CHECK ONLINE SHOWED THAT SEVERAL OTHER 2002 DODGE CARAVAN OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I HAVE NOT HAD CAR SERVICED YET. *NM

• 10/23/2002· ELECTRICAL SYSTEM

  CONSUMER STATES OF HAVING PROBLEMS WITH THE IGNITON SWICH AS OTHER KEY CAN START THE VEHICLE.DEALER WAS CONTACTED. MR