crashtest

2002 / Chrysler

2002 Chrysler Sebring

Safety ratings

2002 Chrysler Sebring 2-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 3★Side, rear passenger: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

2002 Chrysler Sebring 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 3★Side, rear passenger: 3★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

2002 Chrysler Sebring Convertible

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 3★Frontal, passenger: 3★Side, driver: 3★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (5)

  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDERCampaign 07E023000 · 29/03/2007

    CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

    Risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Fix: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

  • SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 09E056000 · 09/10/2009

    QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.

    Risk: SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.

    Fix: QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.

  • EXTERIOR LIGHTINGCampaign 09E012000 · 07/04/2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 16V401000 · 03/06/2016

    Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.

    Risk: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.

    Fix: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 15V338000 · 02/06/2015

    Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.

    Risk: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.

    Fix: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.

Owner complaints

234
Complaints
18
Crashes reported
5
Fires reported
18
Injuries
3
Deaths

Most-reported areas

  • ENGINE AND ENGINE COOLING51
  • SUSPENSION45
  • POWER TRAIN30
  • STEERING24
  • AIR BAGS18
  • ELECTRICAL SYSTEM17
  • WHEELS14
  • SERVICE BRAKES13
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/28/2004· LATCHES/LOCKS/LINKAGES

    HOOD STRUTS FAILED ON MY 2002 CHRYSLER PROWLER--HOOD COMES DOWN ON MY HEAD! *JB

  • 12/27/2002· SUSPENSION,POWER TRAIN

    WHEN SLOWING DOWN, TRANSMISSION JUMPS VERY HARD WHEN GOING INTO 1ST GEAR. WHEN DRIVING 45 TO 55 MPH, WHEN HITTING A BUMP IN THE ROAD, THERE IS A THUMP IN THE PASSENGER SIDE FRONT. NOT CONSISTLENTLY, BUT ENOUGH TO CAUSE CONCERN.

  • 12/26/2007· ENGINE AND ENGINE COOLING

    TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD BANG AND THE VEHICLE SHUT OFF. AS OF DECEMBER 26, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 82,249.

  • 12/23/2014· FUEL SYSTEM, GASOLINE

    TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

  • 12/22/2010· SUSPENSION

    2002 CHRYSLER SEBRING SEDAN. CONSUMER WRITES IN REGARDS TO THE CATASTROPHIC DISINTEGRATION OF THE LEFT REAR SUSPENSION *TGW THE CONSUMER STATED EXTENSIVE CORROSION LED TO THE SUSPENSION FAILURE. THE CONSUMER STATED IT WAS NOT THE FIRST TIME, HE EXPERIENCED THE FAILURE. THE DEALER REPLACED THE LEFT REAR UPPER STRUT MOUNTS AND THE RIGHT UPPER STRUT MOUNT. *JB

  • 12/21/2007· ENGINE AND ENGINE COOLING

    MY 2002 CHRYSLER SEBRING'S ENGINE SEIZED UP WHEN I WAS DRIVING DOWN THE ROAD ONE NIGHT TO TAKE MY HUSBAND TO WORK. I HAD IT TOWED TO MY DEALER JUST TO FIND OUT THAT I WAS 32 MILES OUT OF MY EXTENDED WARRANTY AND THAT I HAD APPARENTLY NOT CHANGED MY OIL AND THAT CAUSED MY ENGINE TO LOCK UP. WHEN MY ENGINE LOCKED UP I HAD FLOORED IT TO GO AROUND A SLOW-MOVING SEMI ON A LITTLE 2 LANE HIGHWAY. THE ENGINE STARTED MAKING A TERRIBLE KNOCKING SOUND AND I NOTICED THAT EVEN THOUGH I WAS PUSHING DOWN ON MY GAS PEDAL, THE RPMS WERE GOING DOWN INSTEAD OF UP. I FINALLY GOT BACK INTO THE RIGHT HAND LANE AND MY CAR SORT OF WOBBLED A COUPLE TIMES. IT KEPT LOSING SPEED AND WHEN WE STOPPED AT A STOP LIGHT THE ENGINE DIED AND WOULD NOT RESTART. NOW I AM STUCK WITH A $5500+ REPAIR BILL ONLY TO FIND OUT THAT THIS ENGINE WAS AND HAS BEEN DEFECTIVE SINCE DAY ONE. I WANT CHRYSLER TO PAY FOR MY ENGINE AND ALL MY HEARTACHE. *TR

  • 12/21/2006· POWER TRAIN

    TL* - THE CONTACT WAS AT A STOP WITH THE GEAR IN PARK; WHEN SHE APPLIED THE ACCELERATOR PEDAL THE GEAR SHIFTED TO NEUTRAL. THIS INCIDENT HAS OCCURRED ON TWO OCCASIONS. THE CONTACT HAS RESEARCHED SIMILAR COMPLAINTS ON THE NHTSA WEBSITE RELATED TO THE 2002 CHRYSLER SEBRING. THE CONTACT'S MECHANIC STATED THE FAILURE IS DUE TO A FAILURE IN THE DRIVE SHAFT. THE CONTACT'S VEHICLE WAS TAKEN TO THE MECHANIC ON DECEMBER 18, 2006 FOR REPAIR. THE POWER TRAIN IS UNDER WARRANTY.

  • 12/20/2006· SUSPENSION

    TL* - THE CONTACT RECEIVED A SAFETY RECALL 2W125384-F23 FOR LOWER BALL JOINTS FROM DAIMLER CHRYSLER. THE CONTACT STATED THAT IT HAS BEEN OVER A MONTH AND CHRYSLER HAS TOLD HER THAT THEY DON'T HAVE THE PARTS. THE CONTACT WAS TOLD THAT THEY ONLY GET ENOUGH PARTS TO DO 1 CAR A WEEK. THE CONTACT STATED THAT WHEN SHE MAKES A RIGHT TURN, THE CAR FEELS AS THOUGH SHE HAS RUN OVER SOMETHING.

  • 12/19/2010· ELECTRICAL SYSTEM,EQUIPMENT

    I JUST BOUGHT A 2002 PT CRUISER FROM JUST ADD GAS IN ALBANY LOUISIANA I LOVE THE CAR , BUT AFTER I GOT IT HOME AND DROVE IT FOR A COUPLE OF DAYS I FOUND OUT THAT THE BRAIN IS HAVING PROBLEMS , I TOOK IT TO AUTO ZONE AND HAD THEM PUT THE TESTER ON IT AND THEY DETERMINED THAT IT IS THE BRAIN ,OR AN ELECTRICAL PROBLEM GOING TO THE BRAIN , I AM TRYING TO LOCATE ONE AT THIS TIME . *TR

  • 12/18/2006· SUSPENSION

    TL*- THE DEALERSHIP DOES NOT HAVE PARTS FOR THE RECALL. EACH TIME CONTACT CALLS PARTS ARE NOT IN. THE LOWER BALL JOINTS RECALL. NO. CIMS482-00-85. HE HAS RECEIVED A SECOND RECALL ON SAME PART.

  • 12/15/2011· ENGINE AND ENGINE COOLING

    DUE TO AN OIL SLUDGE ISSUE, MY ENGINE CUT OUT ON ME AND NOW I AM HAVING TO REPLACE THE TIMING CHAIN AND POSSIBLY THE MOTOR. I HAVEN'T GOTTEN THE FULL REPORT BACK YET. *TR

  • 12/10/2015· ENGINE

    CAR COMPLETELY STALLED WHEN DRIVING ON HIGHWAY. MECHANIC SAID IT WAS EXTREMELY COMMON IN THESE CARS.

  • 12/09/2005· POWER TRAIN

    RECENTLY WHILE DRIVING MY 2002 CHRYSLER SEBRING LX I WAS SLOWING DOWN OFF AN EXIT RAMP AND THE CAR SUDDENLY GRABBED AT AROUND 32 MPH. I FOUND OUT BY MONITORING MY SPEEDS THAT YOU HAVE TO GO OVER 36 MPH AND SLOW DOWN TO 32 MPH FOR IT TO GRAB AND IT DOES IT EVERY TIME. THE CHECK ENGINE LIGHT HAS NEVER CAME ON AND HAS BEEN CHECKED FOR WORKING OPERATION. I RECENTLY HAD THE CAR TAKEN TO A DEALER TO BE PUT ON A DIAGNOSTICS MACHINE WHERE THERE THEY SAID THEY CAN'T EVEN SAY WHAT IS WRONG, THEY SAID SOMETHING IS WRONG BUT FOR THE MACHINE TO NOT EVEN PICK IT UP SOMETHING ISN'T RIGHT. ALL FLUIDS HAVE BEEN CHECKED BY MYSELF AND THE MECHANIC AND THEY HAVE MAINTAINED PROPER LEVEL. WE HAVE REASON TO BELIEVE MAYBE A SENSOR OR JUST TO RESET THE WHOLE CAR ALL I KNOW IS THIS IS COSTING ME LOT OF MONEY. I WANTED TO REPORT THIS CASE. THIS MAY BE A START TO A RECALL ON THE CAR. IF THE DEALER AND THE COMPUTER CAN'T FIND IT MAYBE YOU CAN HELP? *JB

  • 12/08/2008· POWER TRAIN,ELECTRICAL SYSTEM

    PROBLEM # 1 - STARTED AS INTERMITTENT / NOW CONSTANT. SPEEDOMETER INTERMITTENTLY "WACKY". EARLIER IN NOV. 2008, EXHIBITED A PROBLEM THAT I FIRST SAW TWO WINTERS AGO. IN DEC 2006, HAD THE SAME SYMPTOM - SPEEDOMETER GOING WILD. IN THE REPAIR SHOP, THE REP REPLACED INNER & OUTER SPEED SENSORS BASED ON CODES HE SAW FROM COMPUTER. PROBLEM NOT SEEN SINCE 12/06 UNTIL RECENTLY. IN EARLY OCT 2008, ONLY ABOUT THREE BRIEF INSTANCES. NOW THE WACKY SPEEDOMETER IS FREQUENT / CONSTANT. GOING ALONG AT 55 MPH, SUDDENLY SPEEDOMETER NEEDLE FLIPS TO 10 MPH (PRESUMABLY THE CAR IS STILL REALLY TRAVELING ALONG AT 55 MPH). IN FRACTION OF A SECOND THE NEEDLE SWINGS BACK UP TO 60 MPH, THEN DOWN TO 20 MPH, THEN UP TO 70 MPH, THEN DOWN AGAIN TO 5 MPH... I TOOK THE CAR IN FOR SERVICE AT A LOCAL GARAGE. GARAGE TECH REPLACED BOTH INNER & OUTER TRANSMISSION SENSORS ON 12/5/2008 -BASED ON COMPUTER CODES, AND RESET ?CHECK ENGINE? LIGHT. SINCE REPLACING BOTH SPEED SENSORS THE ?WILD SPEEDOMETER? PROBLEM STILL HAPPENS; SWING OF THE NEEDLE IS JUST A LITTLE LESS, ENGINE LIGHT COMES BACK ON (CONSTANTLY) AFTER HAVING SPEEDOMETER SWING WILDLY FOR A FEW MINUTES. PROBLEM # 2 - POSSIBLY RELATED (OR NOT) - AT LOWER SPEEDS (5-30 MPH), THE CAR TRANSMISSION SEEMS TO RESPOND FINE (OTHER THAN THE WILD SPEEDOMETER ISSUE). I MEAN THAT IS THE CAR REGISTERS 1000-2000 RPM, SOUNDS LIKE ENGINE IS RUNNING WELL. CAR SEEMS TO DRIVE FINE AT HIGHER SPEEDS AFTER DRIVING FOR SOME TIME AT 50-60 MPH, THEN SLOWING TO EXIT (DOWN OR UP A RAMP) WHEN SPEED IS SLOWED TO AROUND 20 MPH, TRANSMISSION SEEMS TO ABRUPTLY DOWNSHIFT TO LOWER GEAR (SMALL BUCK CAN BE FELT); THEN CAR SEEMS TO STAY IN LOW-GEAR. I CAN STILL DRIVE THE CAR BUT WHEN THE SPEED IS AROUND 30 MPH, THE RPM IS OVER 3000, CAN HEAR THE ENGINE STRAINING. I PULL OVER, TURN-OFF ENGINE, SIT A MINUTE, RESTART CAR, IT IS OK ONCE AGAIN TO DRIVE. IT CAN GO OVER 30 MPH OR HIGHER AND MAINTAIN AROUND 2000 RPM (UNTIL SPEED IS REDUCED TO 20 MPH (CYCLE CONTINUES). *TR

  • 12/06/2003· AIR BAGSCrash

    AIR BAG DID NOT RELEASED IN CRASH WHERE MY VEHICLE, 2002 CHRYSLER SEBRING SEDAN, WAS GOING 20 MPH AND HIT BY VEHICLE GOING 45 MPH. MY VEHICLE SUSTAINED OVER $9000 DAMAGE. I RECEIVED A MINOR INJURY. *LA

  • 12/06/2002· POWER TRAIN

    WHILE DRIVING THE VEHICEL AT 40MPH THE AUTOMATIC TRASMISSION BROKE CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

  • 12/06/2002· SERVICE BRAKES, HYDRAULIC

    WHILE DRIVING THE VEHICLE AND THE CONSUMER APPLIED THE BRAKE THE PEDAL WILL GO DOWN AND WONT RELEASE BACK, AND THE VEHICLE CAN EXPERIENCE EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

  • 12/06/2002· STEERING

    WHILE DRIVING THE VEHICLE AT ANY SPEED THE STEERING WHEEL IS HARD TO CONTROL THE VEHICLE ALSO WHEN CONSUMER MAKE LEFT OR RIGHT TURN MAKE A NOISE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

  • 12/01/2006· POWER TRAIN

    DT*: THE CONTACT STATED THE VEHICLE WOULD NOT SWITCH GEARS. THE NON SERVICE DEALER DETERMINED THE VEHICLE NEEDED A NEW TRANSMISSION TO CORRECT THE ISSUE.

  • 11/23/2007· STEERING

    AT 41,000 MILES MY 2002 CHRYSLER SEBRING LXI 4 DOOR SEDAN REQUIRED THE REPLACEMENT OF RIGHT OUTER TIE ROD. I WAS TOLD AT THAT TIME IF IT HAD FAILED IT WOULD HAVE CAUSED A MAJOR AND POSSIBLY DEADLY ACCIDENT. ONE YEAR TO THE DAY - AT 47,000 MILES THE LEFT OUTER TIE ROD REQUIRED REPLACEMENT. THERE WERE NO ACCIDENTS NOR EVENTS WHICH LEAD UP TO THESE FAILURES. *TR

  • 11/21/2007· WHEELS

    SINCE I HAVE PURCHASE MY NEW CAR, 2002 CHRYSLER SEBRING, KEEPING THE TIRES INFLATED HAVE BEEN A PROBLEM. AT FIRST I THOUGHT IT WAS THE TIRES. THE CAR HAS BEEN SERVICED BY GOODYEAR AND THE CAR STILL HAS PROBLEMS HOLDING AIR IN THE TIRES. LATER I CHANGED TIRE MANUFACTURERS AND HAD FIRESTONE TIRES PUT ON. THE TIRES STILL NEED AIR PUT IN THEM EVERY 2-3 DAYS. FIRESTONE HAS SERVICED THE LEAK ON SEVERAL OCCASIONS. WE TRIED PUTTING TUBES IN THE TIRES AND I HAVE GONE THROUGH 3 TUBES IN TWO WEEKS. THERE IS A DEFECT IN THE RIMS STOCKED FROM CHRYSLER. IT IS NOT A TIRE PROBLEM. THESE ALUMINUM RIMS ARE NOT COVERED UNDER STANDARD OR EXTENDED WARRANTY. FIRESTONE MENTIONED THAT THEY HAVE A CHRYSLER 300M WITH THE SAME PROBLEM AS MINE. THE TIRES WON'T SEAL ON THE RIMS. I HAVE HEARD OF OTHER CHRYSLERS WITH THE SAME PROBLEM AND WOULD LIKE TO LAUNCH A FORMAL COMPLAINT TO HAVE THIS LOOKED INTO. IT IS NOT SAFE TO DRIVE THE CAR WITH THIS PROBLEM (LOW TIRE PRESSURE AND FLAT TIRES). LAST NIGHT I WALKED TO THE DARK PARKING LOT AFTER WORK TO FIND ANOTHER FLAT TIRE ON MY CAR AGAIN. PLEASE HELP MAKE CHRYSLER OWN FIXING THIS PROBLEM. *TR

  • 11/21/2003· TIRES

    THERE WAS A SLIGHT VIBRATION AT 60 MPH. THE DRIVER HEARD AN EXPLOSION AND TEMPORARILY LOST CONTROL OF THE VEHICLE. THE PASSENGER SIDE REAR TIRE HAD SEPARATED. THE CAUSE IS UNKNOWN. PLEASE DESCRIBE FURTHER. *NLM

  • 11/18/2009· SUSPENSION

    TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER FRONT WHEEL SEEMED TO CAVE IN. THE WHEEL COLLAPSED AND FOLDED INWARD. SHE LOST ALL STEERING CAPABILITIES THE FAILURE DID NOT CAUSE A CRASH; HOWEVER, THE VEHICLE WAS STUCK IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED. THE TOW TRUCK DRIVER STATED THAT THE BALL JOINT WERE BROKEN WHICH CAUSED THE VEHICLE TO COLLAPSE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY HAD NO KNOWLEDGE OF RECALL 09E056000, SUSPENSION:FRONT:CONTROL ARM: LOWER BALL JOINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000.

  • 11/18/2003· SERVICE BRAKES, HYDRAULIC,POWER TRAIN

    SINCE I BOUGHT MY CAR 4/13/03 I HAVE HAD BRAKE SYSTEM PROBLEMS ON 6/2002,9/23,11/27-3/2003,5/03,9/03,9/18,10/01/03,10/07/03 EACH TIME ADJUSTMENTS, REPAIRS, REPLACEMENT HAVE BEEN DONE. NOW SINCE 9/23/03 ALONG WITH THE BRAKE PROBLEM THAT STILL EXISTING I AM EXPERIENCING VERY A HEAVY,VIBRATION THIS IS FELT WHEN THE CAR IS AT A STANDSTILL CAR CAN EITHER BE IN NEUTRAL OR PARK AND IT FEELS AS THOUGH THERE IS A VIBRATING MECHANISM ATTACHED TO YOUR CAR. THE SERVICE DEPARTMENT SAYS THEY COULDN'T DETECT ANYTHING ON THEIR SCANNING DEVICE. *LA

  • 11/15/2010· ENGINE AND ENGINE COOLING

    TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO JERK BEFORE STALLING. THE CONTACT WAS ABLE TO PULL OFF THE ROADWAY AND HAD THE VEHICLE TOWED. THE CONTACT WAS UNAWARE OF WHAT CAUSED THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

  • 11/12/2013· ENGINE

    WE WERE THE ORIGINAL OWNERS OF THIS CHRYSLER SEBRING LIMITED 2.7L. TOOK THE CAR IN FOR REGULAR SERVICE. OI CHANGES, AIR FILTER, TUNE-UPS, YOU NAME IT. WE MADE SURE TO KEEP THIS CAR UP AND THE ENGINE RUNNING. AT 100752 THE ENGINE BLEW. SINCE THE CAR WAS OUT OF TOWN WE HAD IT TOWED TO A LOCAL CHRYSLER DEALERSHIP FOR REPAIRS. THEY INFORMED US THAT THE ENGINE HAD SLUDGE BUILD UP AND THE ENGINE WOULD NOT MOVE. AT THE RECOMMENDATION OF THE DEALERSHIP WE HAD THE ENGINE REPLACED WITH A USED 2.7L CHRYSLER ENGINE. LESS THAN A YEAR LATER THE WATER PUMP WENT SO WE REPLACE THAT. WE WERE TOLD THAT THE THAT SECOND ENGINE ALSO HAD SLUDGE BUILD UP. THEY REPLACED THE OIL AND FILTER. 2 MONTHS LATER THAT ENGINE BLEW UP AS WELL FROM THE SLUDGE BUILD UP. AT THAT POINT WE DECIDED NOT TO THROW GOOD MONEY AFTER BAD AND DUMPED THE CAR. THIS IS A PRODUCTION DEFECT OF THE 2.7L CHRYSLER ENGINE THAT WAS INSTALLED IN OUR 2002 SEBRING. WE KEPT UP OUR END OF THE BARGAIN AND TOOK THE CAR IN FOR SERVICE. CHRYSLER SHOULD PAY DAMAGES FOR A FAULTY ENGINE. THIS VEHICLE SHOULD HAVE LASTED MUCH LONGER. *TR

  • 11/11/2004· ENGINE AND ENGINE COOLING

    I WAS DRIVING ON THE FREEWAY IN A CONSTRUCTION ZONE. MY CAR STARTED ACCELERATING AND THEN THE ENGINE JUST STOPPED. IT WAS DURING RUSH HOUR TRAFFIC, AND DUE TO THE CONSTRUCTION THERE WAS NOWHERE FOR ME TO AVOID THE ONGOING TRAFFIC. A NICE GENTLEMAN ASSISTED ME TO THE OFF RAMP. I TOOK MY CAR TO THE NEAREST MECHANIC (TUNEX). THEY SHARED WITH ME THAT I WOULD NEED TO TOW THE CAR TO THE DEALER SO THAT MY WARRANTY WOULD COVER THE PROBLEM. I NEEDED A NEW ENGINE. THE DEALER IS REFUSING TO COVER MY CAR, EVEN THOUGH I HAVE OIL CHANGE RECORDS AND MY MECHANIC WENT PERSONALLY TO THE DEALERSHIP, WHERE HIS COUSIN WORKS, AND TESTIFIED TO MY REGULAR MAINTENANCE. THE CAR IS SITTING IN MY GARAGE PENDING ARBITRATION. *JB

  • 11/11/2004· AIR BAGS

    AIRBAG/CLOCK SPRING BROKE WHILE MAKING A RIGHT HAND TURN INTO A PARKING SPACE. THIS FAILURE MADE THE AIRBAG LIGHT COME ON AND THE STEERING TO MAKE A CLICKING SOUND WHILE TURNING. I CONTACTED THE SELLING DEALERSHIP AND WAS ADVISED TO BRING THE CAR IN AS SOON AS I COULD. THE AIRBAG COULD DEPLOY ON IT'S OWN OR MAY NOT DEPLOY IN CASE OF A COLLISION. I TOOK THE CAR TO THE DEALERSHIP FOR REPAIRS. I FOUND TECHNICAL SERVICE BULLETIN #0801001 AND #1900702 PERTAINING TO THIS PROBLEM AND NOTIFIED THE DEALERSHIP. THE DEALERSHIP REPAIRED THE CAR WHICH I PURCHASED NEW LESS THAN 2 YEARS AGO, BUT IS OUT OF WARRANTY BECAUSE OF MILEAGE. I WAS CHARGED FOR THE REPAIRS. I THINK A SAFETY ISSUE, SUCH AS THIS, WHICH IS KNOWN ABOUT, SHOULD BE COVERED UNDER POLICY BY THE MANUFACTURER. *JB

  • 11/07/2005· STEERING

    THE PROBLEM TO MY CAR HAPPENED WHILE IT WAS SITTING IN THE GARAGE. MY 2002 SEBRING CONVERTIBLE HAS HAD A COMPLETE FAILURE OF THE STEERING RACK AND TIE RODS AT 28,000+ MILES. THE CAR IS UNSAFE TO DRIVE. THE DEALER STATED IT WAS $1800. REPAIR. A CALL TO CHRYSLER SERVICE RESULTED IN AM OFFER TO PAY FOR THE PARTS NOT THE $1000. LABOR CHARGE. I CALLED BACK TO NEGOTIATE THIS OFFER. I WAS PROMISED A CALL BACK WHICH I RECEIVED BY VOICE MAIL ASKING ME TO RETURN THE CALL AND STATING THAT WAS THERE BEST OFFER. . WHEN I ATTEMPTED TO RETURN THE CALL TO THE PERSON WHO LEFT THE MESSAGE I WAS HUNG UP ON TWICE. I AM STILL TRYING TO COMMUNICATE WITH CHRYSLER BY PHONE SO FAR AFTER SEVERAL HOURS I AM STILL UNSUCCESSFUL. AFTER CHECKING ON THE WEB I FOUND MANY INCIDENTS OF THIS KIND REPORTED BY OTHER SEBRING OWNERS. WHY HASN'T THERE BEEN A RECALL ON THIS OBVIOUS DEFECT THAT COULD BE LIFE THREATING? THIS IS A LIGHTLY DRIVEN CAR AND SHOULD NOT HAVE SUFFERED THIS TYPE OF DANGEROUS FAILURE. *JB

  • 11/04/2009· SEATS

    I WAS DRIVING ON A SURFACE STREET AT APPROXIMATELY 35MPH AND SLOWING DOWN TO MAKE A STOP AT AN APPROACHING RED LIGHT WHEN THE DRIVER SIDE SEAT BACK COLLAPSED THROWING ME BACKWARDS WHILE THE CAR WAS IN MOTION. AT THAT POINT MY LEG WAS STRETCHED STRAIGHT AND I HAD DIFFICULTY REACHING THE BRAKE PEDAL. I WAS ABLE TO PULL MYSELF BACK UP BY PULLING ON THE STEERING WHEEL WITH BOTH HANDS ONLY TO SEE THAT I WAS QUICKLY APPROACHING A CAR THAT HAD STOPPED FOR THE LIGHT IN FRONT OF ME. ONCE SITTING BACK UP IN MY SEAT I WAS ABLE TO APPLY THE BRAKES IN TIME TO AVOID REAR-ENDING THE CAR IN FRONT OF ME WITH ONLY INCHES TO SPARE. THE CAR AT THAT POINT WAS BARELY DRIVABLE BUT I DID MANAGE TO DRIVE TO MY MECHANIC WITHOUT A SEAT BACK. THIS IS A POWER SEAT ABLE TO ADJUST FORWARD/BACKWARD, UP/DOWN, AND TILT BACK/FORWARD THE MECHANIC HAD TO REPLACE THE ENTIRE MOTOR ASSEMBLY AS THERE WAS NO WAY TO PURCHASE ONLY THE DEFECTIVE REPLACEMENT PART. *TR

  • 11/04/2005· ENGINE AND ENGINE COOLING

    2ND ENGINE FAILED IN 2002 SEBRING AT 50,000 MILES I WILL NEVER EVER BUY CHRYSLER AGAIN, THIS IS A SAFETY AS WELL AS ECONOMIC ISSUE. *JB

  • 11/04/2002· SUSPENSION

    WHILE TRAVELING ON THE HIGHWAY THE VEHICLE PULLS TO THE RIGHT WHILE TRAVELING ON THE HIGHWAY. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR

  • 11/03/2014· STEERING,SUSPENSION

    THIS SHOULD BE A RECALL ON ALL THE CHYSLERS IF THIS IS AN KNOWN ISSUE ABOUT THE SUSPENSION AND STEERING OF PARTS. IT IS TOO EXPSENIVE TO FIX . *TR

  • 10/27/2003· AIR BAGS

    WHEN STOPPING AT A STOP AIR BAG INDICATION LIGHT BEGAN FLASHING, AND PASSENGER'S SIDE AIG BAG DEPLOYED INADVERTENTLY. AIR BAG SMASHED THE WINDSHIELD AND CONSOLE. *AK

  • 10/25/2007· ENGINE AND ENGINE COOLING

    OIL SLUDGE IN ENGINE. *TR

  • 10/24/2002· VISIBILITY

    CONSUMER STATES THAT THE ONLY WAY THE DEFROSTER WILL WORK IS IF THE VEHICLE IS IN MOTION AND THIS IS CAUSING A DISTRACTION TO THE CONSUMER VIEW. DEALER NOTIFIED TS

  • 10/20/2003· ELECTRICAL SYSTEM,VISIBILITY

    WINDSHIELD SHOWS A REFECTION OF THE VEHICLE. THIS CAUSES THE DRIVER'S VISION TO BE OBSTRUCTED. HAD TRIED TO ALLEVIATE PROBLEM BY COVERING OR PAINTING IT, BUT PROBLEM STILL EXISTS.*AK

  • 10/18/2007· WHEELS

    FOR SOME TIME NOW I HAVE BEEN FORCED TO REPLACE ALL MY TIRES ONCE, AND BRING MY CAR INTO NTB MULTIPLE TIMES REGARDING MY TIRES GOING FLAT DESPITE THAT THE CAR COULD SIT IN MY GARAGE ALL WEEK, AFTER SPEAKING WITH NTB THEY SAID THEY DEAL WITH THESE THINGS ALL THE TIME, A CHRYSLER PULLS IN AND HE CAN TELL YOU EXACTLY WHAT IS WRONG WITH IT. THE WHEEL RIM ON THE CHROME ONES, ARE CORRODING CAUSING A RIM LEAK, THIS CAUSES MANY UNINFORMED CUSTOMERS TO GO OUT AND BUY BRAND NEW TIRES WHEN THIS IS NOT NECESSARY, IT ALSO FORCES CUSTOMERS TO WASTE TIME EITHER BY HAVING THEIR CAR CHECKED OUT EVERY MONTH B.C OF THESE LEAKS OR MAKE THEM STOP AT A GAS STATION AND FILL THEIR TIRES UP WITH AIR LIKE I DO. I PLEASE ASK YOU ALL WHO READ THIS TO WRITE TO CHRYSLER TO EXPLAIN TO THEM THIS POOR PERFORMANCE, I HAVE READ OTHERS COMPLAINTS WHICH COULD LEAD TO BLOW OUTS, AS FAR AS I LAST CHECKED THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND ADDRESSED NOW! CHRYLSER GET OFF YOUR LAZY BUTTS AND DO SOMETHING BEFORE SOMEONE GETS HURT OR WORSE KILLED, AND IF THAT HAPPENS I HOPE THEY SUE YOUR COMPANY TO BANKRUPTCY AND I'LL BE HAPPY BUYING FOREIGN. *JB

  • 10/17/2007· ENGINE AND ENGINE COOLING

    SUDDEN ENGINE FAILURE- 2002 CHRYSLER SEBRING LXI SEDAN, 62,400 MILES- NO WARNING. TWO OPINIONS HAVE BOTH STATED TOTAL ENGINE REPLACEMENT IS THE ONLY OPTION- $3000 FOR A USED (60,000 MI) ENGINE. HAVE NOT YET DECIDED IF I WILL FIX, AND THEN IMMED UNLOAD, OR TRY AND TRADE- AND GET NOTHING! (STILL OWE $3500). *TR

  • 10/17/2002· SERVICE BRAKES, HYDRAULIC

    CONSUMER STATES WHILE APPLYING BRAKES, CONSUMER STATES THE BRAKE PEDAL WENT TO THE FLOOR. CONSUMER FINALLY GOT VEHICLE TO STOP, BUT ENGINE WAS REVING HIGH. CONSUMER FEELS VEHICLE WAS GOING TO TAKE OFF. PLEASE PROVIDE ANY FURTHER INFORMATION.

  • 10/15/2008· ENGINE AND ENGINE COOLING

    TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHEN STARTING THE VEHICLE, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE. WHEN ACCELERATING, THE SOUND WOULD INCREASE. HE DROVE THE VEHICLE TO THE DEALER AND THEY STATED THAT THE KNOCKING SOUND WAS DUE TO SLUDGE BUILD UP. THE ENGINE NEEDED TO BE REPLACED. HE CALLED THE MANUFACTURER AND THEY STATED THAT BECAUSE THE VEHICLE WAS 16,000 MILES OVER THE WARRANTY, THEY WERE NOT LIABLE FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 86,000.

  • 10/15/2008· STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,WHEELS

    FIRST I HAD CONTINUOUS OIL LEAK SO THE PAN OR SOME PART WAS ORDERED AND INSTALLED. THE OIL IS STILL LEAKING OUT OF THAT PAN OR PART? THAT WAS A COUPLE HUNDRED BUCKS INCLUDING CHECKING THE CONSTANT FLICKERING OIL LIGHT WHICH NOW JUST FLICKERS AND I PAY IT NO ATTENTION. THE SECOND ISSUE WAS A COMPUTER CHIP OR SOMETHING, THE CAR WOULD JUST NOT START SO I TOOK IT IN THAT WAS 800 SOMETHING BY THE TIME THE CAR WAS GOING AGAIN. THE THIRD ISSUE WAS THE CONNECTER THAT HAS THREE HOSES TO IT WENT BAD AND SMOKE CAME FROM UNDER HOOD AND WHEN I OPENED IT THE WATER WAS SPRAYING LEAKING AND OF COURSE EMPTY WHICH WAS ANOTHER 300 BUCKS AFTER TOWING PARTS LABOR ETC... THE CURRENT PROBLEM IS THE STEERING WHICH I DON'T KNOW WHAT'S WRONG WITH I JUST DO MY BEST TO STAY IN THE LANE. ALSO I HAVE FOUND OUT THE WHEEL ARE REALLY REALLY CHEAP AND FLAKING SO MY BRAND NEW TIRES WERE IMMEDIATELY PUNCTURED WHICH I'VE PAID A BUNCH TO KEEP THEM SEALED AND BALANCED AND NOT TO MENTION THE WEAR FROM THE STEERING AND FLATS HAS PRETTY MUCH RUINED THE NEW TIRES. *TR

  • 10/15/2006· ENGINE AND ENGINE COOLING

    WAS DRIVING ALONG US 27 SOUTH IN INDIANA WHEN THE CAR MADE A TERRIABLE NOISE AND STOPPED RUNNING....MOTOR LOCKED UP....(STILL HAD ABOUT 1200 MORE MILES BEFORE THE NEXT OIL CHANGE

  • 10/14/2004· POWER TRAINCrash

    WHILE THE VEHICLE WAS IN THE PARK POSITION ON A SLIGHT GRADE , THE VEHICLE ROLLED BACKWARDS, RESULTING IN A COLLISION. THERE WERE NO FATALITIES, BUT THERE WAS EXTENSIVE DAMAGE IN THE AMOUNT OF $3,000. *AK *JB

  • 10/14/2004· ENGINE AND ENGINE COOLING

    THE VEHICLE WOULD INTERMITTENTLY STALL WHEN APPLYING THE BRAKE TO COME TO A STOP. THE VEHICLE HAS BEEN TO THE DEALER ON 5 SEPARATE OCCASIONS. THE DEALER RESET THE TIMER THE FIRST TIME AND WAS NOT ABLE TO DUPLICATE THE OTHER 4 TIMES. *JB

  • 10/13/2002· SERVICE BRAKES, HYDRAULIC,TIRES

    CAR DELIVERED WITH BADLY WARPED FRONT BRAKE ROTORS AND THE TIRES WERE WAY OUT OF ALIGNMENT. THE CONDITIONS DESCRIBED COULD COMPROMISE THE ABS SYSTEM AND CAUSE GREAT BODILY HARM OR DEATH TO THE DRIVER, PASSENGERS AND ANYONE HIT BY THIS VEHICLE. DEALER FIXED PROBLEMS AT FIRST SAID VIBRATION WAS NORMAL FOR THAT CAR. CAR WAS DIFFICULT TO STOP SAFELY. MR

  • 10/08/2005· ELECTRICAL SYSTEM

    2002 CHRYSLER SEBRING CONV. EXPERIENCED COMPLETE LOSS OF ELECTRICAL SYSTEM AND ENGINE SHUT-OFF. TOWED TO DEALERSHIP, TESTED, BUT NO REPEAT OF SYMPTOMS. OWNER REQUESTED CHRYSLER REPAIR PERSONNEL ACTUALLY DRIVE CAR. UPON DOING SO, ALL SYMPTOMS APPEARED WITH TOTAL LOSS OF ALL ELECTRICAL SYSTEMS AND NON-STARTING ENGINE. EVEN THOUGH THE PROBLEM PRESENTED ITSELF TO THE DEALER, THEY COULD NOT DIAGNOSE OR REPAIR THE PROBLEM. DEALER (HARBOR CHRYSLER, VENTURA, CA) HAD CAR FOR 18 DAYS. CAR RELEASED IN NON-REPAIRED CONDITION. UPON PICKING-UP THE CAR, THE OWNER ATTACHED WRITTEN STATEMENT OF CONCERN TO THE DEALER REGARDING THE SAFETY OF OPERATING A VEHICLE THAT CAN SUDDENLY STOP OPERATING WITH COMPLETE LOSS OF ALL ELECTRONICALLY CONTROLLED SYSTEMS INCLUDING BRAKE LIGHTS, SIGNALS, FLASHERS, WIPERS, AIRBAG DEPLOYMENT SENSORS, HEAD AND TAIL LIGHTS, ETC., AS WELL AS A NON-RUNNING/NON STARTABLE ENGINE. CHRYSLER DEALER ADVISED OWNER TO DRIVE VEHICLE UNTIL THE FAILING COMPONENT(S) EXPERIENCED COMPLETE FAILURE, AT WHICH TIME THE PROBLEM COULD BE ACCURATELY DIAGNOSED. THIS TRANSLATES INTO AN OBLIGATION ON THE PART OF THE OWNER TO OPERATE AN UNSAFE VEHICLE IN ORDER TO HELP THE DEALER DIAGNOSE THE PROBLEM. THE VEHICLE IS EFFECTIVELY UNUSABLE, AS STRONG SAFETY AND LIABILITY ISSUES CONTINUE TO CONCERN DR. ROLFF, THE OWNER/DRIVER. *JB

  • 10/07/2005· STRUCTURE

    I PURCHASED MY 2002 PT CRUISER WHEN IT WAS ABOUT A YEAR OLD. THERE WAS SLIGHT DISCOLORATION ON THE BUMPER THAT LOOKED LIKE TAPE WAS THERE. IT WASN'T VERY NOTICEABLE AT THE TIME. NOW, A FEW YEARS LATER IT LOOKS RIDICULOUS. THERE IS A LINE THAT LOOKS LIKE TAPE ABOUT 1.5 INCHES WIDE ALL THE WAY ACROSS THE BUMPER, IT IS VERY NOTICEABLE. IT IS ON THE REAR AND FRONT BUMPER. THE BLACK PART AROUND THE WINDOWS IS ALSO DISCOLORED. *JB

  • 10/07/2005· SUSPENSION

    VEHICLE CONTROL ARM ON RIGHT REAR WHEEL BROKE WHILE DRIVING. *TS *JB

  • 10/06/2004· SERVICE BRAKES, HYDRAULIC

    MY FRONT BRAKES FAILURE, WITHOUT ANY WARNING THE FRON BRAKES ON MY 2002 SEBRING.*AK