Safety ratings
2002 Chrysler PT Cruiser 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
Crash test #1NHTSA test 4209
Full test report (PDF) ↗Recalls (5)
- SUSPENSIONCampaign 08E033000 · 14/04/2008
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
- ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASHCampaign 01V288000 · 10/09/2001
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Risk: DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- FUEL SYSTEM, GASOLINE:DELIVERYCampaign 02V215000 · 08/08/2002
ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Fix: DEALERS WILL INSTALL A SECONDARY SEAL OVER THE FUEL PUMP MODULE. OWNER NOTIFICATION BEGAN AUGUST 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- EXTERIOR LIGHTINGCampaign 09E012000 · 07/04/2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
- STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONSCampaign 04V268000 · 03/06/2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
Risk: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.
Fix: DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM94
- STRUCTURE64
- EXTERIOR LIGHTING54
- STEERING44
- AIR BAGS43
- SUSPENSION42
- ENGINE AND ENGINE COOLING36
- SERVICE BRAKES34
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2009· ENGINE AND ENGINE COOLINGFire
I WAS DRIVING MY 2002 PT CRUISER, I WAS STOPPED AND NOTICED FLAMES COMING FROM UNDER THE HOOD. I GOT OUT AND WITHIN A MINUTE THE CAR WAS FULLY ENGULFED. THE CAR WAS COMPLETELY DESTROYED. I HAVE PICTURES OF THE CAR AFTER THE DAMAGE. *TR
- 12/30/2007· TIRES
TBC SIGMA REGENT TOURING TIRE, TREAD SEPARATED FROM TIRE CAUSING THE WHOLE REAR DRIVER SIDE QUARTER PANEL AND REAR FASCIA TO BLOW OFF OF VEHICLE ,TIRES WERE PURCHASED A FEW YEARS AGO LESS THAN 20,000 MILES ON TIRES . *TR
- 12/30/2004· ELECTRICAL SYSTEM
I OWN A 2002 PT CRUISER, WHICH WAS SUBJECT TO A RECALL CONCERNING THE DASH CLUSTER GAUGES. GAUGES FAILED ON ME CAUSING ME TO RUN OUT OF FUEL ON I-285 IN ATLANTA. TOOK VEHCILE IN FOR RECALL REPROGRAMING OF THE DASH CLUSTERS WHEN THE VEHICLE HAD 4000 MILES ON THE ODOMETER. THIS FAILURE OCCURRED AT 24000 MILES. I HAVE BEEN WAITING OVER TWO WEEKS FOR THE DEALER TO OBTAIN THE PART NEEDED TO FIX THE PROBLEM. TODAY I WAS TOLD THAT THE PART HAS TO BE "BURNED" INTO THE DASH ORDER TO FIX THE PROBLEM. MOREOVER, THE SERVICE MANAGER WAYNE HAMMOND (770-216-9300) STATED THAT HE HAD A NUMBER OF CONSURMERS WITH THE SAME PROBLEM. I HAVE BEEN RIDING AROUND WITH A GAS CAN IN MY VEHICLE FOR FEAR OF RUNNING OUT; WITHOUT DASH OR INTERIOR LIGHTS OR GAUGES. *AK
- 12/29/2008· TIRES
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE VEHICLE HAS COOPER TIRES, SIZE AT205/55/R16 (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED MODERATELY AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A LOCAL REST STOP AND THE TIRE WAS REPLACED. THE MANUFACTURER STATED THAT THE DOT NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 08T029000 (TIRES:TREAD/BELT). THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 20,000.
- 12/29/2004· STEERING
WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
- 12/29/2002· SUSPENSION,TIRES
SINCE DAY ONE HAVE HAD A "WOBBLE" IN FRONT END. STEERING WHEEL MOVES BACK AND FORTH. FEEL VIBRATION THROUGH FLOOR BOARD. THIS AT 35-40 MPH. NO "WOBBLE" OR VIBRATIONS AT HIGHER SPEEDS. TIRES ROTATED AND FRONT END BALANCED THREE TIMES. NO HELP. DODGE DEALER NO HELP. THEY SAID IT WAS THE GOODYEAR TIRES AND TO REPLACE THEM WITH MICHELIN. WILL BE LOOKING INTO FRONT AXLE OR DRIVELINE PROBLEMS NEXT.
- 12/28/2017· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
MY LIGHTS SHUT OFF WHILE DRIVING. NOT ONLY DID MY HEADLIGHTS SHUT OFF BUT MY DASH BOARD LIGHTS AND THE LIGHTS ON MY GEAR SHIFT DID AS WELL. MY DOORS WILL NOT LOCK AS WELL.
- 12/28/2014· STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
I HAD JUST PUT FUEL IN MY CAR AND WAS DRIVING ACROSS A PARKING LOT. I PROCEEDED TO PARK MY CAR AND NOTICED SMOKE RISING OUT OF MY STEERING WHEEL AND A BURNING SMELL. MY LOWER SET OF LIGHTS ( FOG LIGHTS) HAD TURNED ON BY THEMSELVES, WHICH IS ODD SINCE THEY HAVEN'T BEEN WORKING FOR AT LEAST TWO YEARS. IN ORDER TO STOP THE SMOKING IN THE STEERING WHEEL, I HAD TO REMOVE FUSE #8. SAME SET OF LIGHTS HAVE TURNED ON BEFORE A FEW YEARS BACK DRAINING MY BATTERY SINCE I COULDN'T TURN THEM OFF WITH THEIR SWITCH. IN ADDITION, MY HEADLIGHTS TURN OFF AUTOMATICALLY AT RANDOM WHILE I'M DRIVING AND MY CLOCK LIGHTS GO OUT FREQUENTLY. HEADLIGHTS HAVE GONE OUT ON ME 5 TIMES OVER THE PAST 3 YEARS. I TRY NOT TO DRIVE MUCH AT NIGHT AS A RESULT. *TR
- 12/28/2005· ENGINE AND ENGINE COOLING
MY 2002 PT CRUISER HAS BEEN MAINTAINED PROPERLY, INCLUDING OIL CHANGES, FOR THE ENTIRE TIME THAT I HAVE OWNED IT. IN SPITE OF THIS, IT HAS DEVELOPED ENGINE PROBLEMS THAT APPEAR TO BE RELATED TO THE FORMING OF SLUDGE IN THE ENGINE. THE OIL CONSUMPTION ON THE CAR HAS BEEN APPROXIMATELY A QUART PER 1000 MILES EVER SINCE THE 36000 MILE SERVICE. I FEEL THAT THERE IS SOME INHERENT DESIGN PROBLEM THAT HAS LED TO THE PREMATURE WEARING OUT OF THE ENGINE AND THE LOSS OF POWER IN THIS AUTOMOBILE. I THINK THAT THIS IS UNACCEPTABLE, REGARDLESS OF THE MILEAGE, IN THE SPACE OF 4 YEARS TIME. *NM
- 12/28/2004· LATCHES/LOCKS/LINKAGES
HOOD STRUTS FAILED ON MY 2002 CHRYSLER PROWLER--HOOD COMES DOWN ON MY HEAD! *JB
- 12/27/2001· VISIBILITY
CONSUMER HAD FOUND WHITE POWDER ON TOP OF DASHBOARD AND IT WAS COMING FROM AIR VENTS. HAD CONTACTED DEALER, AND THEY SAID THAT EVAPORATION HAD TURNED INTO POWDER. BESIDES A RECALL FROM DEALER, PROBLEM STILL THERE. *AK *SLC
- 12/21/2006· ENGINE AND ENGINE COOLING
TL* - THE CONTACT HAS A 2002 PT CRUISER. THE CONTACT'S PT CRUISER STALLED WHILE DRIVING 45 MILES AN HOUR. THERE WERE NO INDICATOR OR SERVICE LIGHTS. THE CONTACT CHECKED THE VEHICLE FOR LEAKS AND THE HOSES FOR DAMAGE. SHE DID NOT SMELL ANY FLUIDS AND NO VISIBLE DAMAGE WAS APPARENT. THE DEALER INFORMED THE CONTACT TODAY THAT THE FUEL PUMP IS IN THE TRANSMISSION AND IT WAS DAMAGED. THE MILEAGE AT THE TIME OF THE INCIDENT IS 40,000. THE CONTACT IS NOT THE ORIGINAL OWNER OF THE VEHICLE.
- 12/21/2005· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGSCrash
DT: THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED WHILE DRIVING DOWN THE HIGHWAY. THERE WAS NO PRIOR WARNING. ALSO , THE RIGHT FRONT BRAKE HAD A LOUD POPPING AND SQUEALING NOISE, THIS CAUSED THE STEERING WHEEL TO VIBRATE. THE RIGHT FRONT BRAKE OVERHEATED, IT TURNED THE RIM RED HOT. HE COULD SMELL THE BRAKE DUST FROM THE RIGHT FRONT BRAKE. HE CONTACTED THE DEALER, THEY HAVE REPEATEDLY REPLACED THE BRAKES, BRAKE PADS, DISC CALIPER, AND ROTORS. HE WAS STILL HAVING THE SAME PROBLEM WITH THE VEHICLE. *AK UPDATED 12/7/2005. THE BATTERY HAD TO BE REPLACED AT 14972 MILES. *NM
- 12/21/2001· STRUCTURE
REAR PASSENGER SIDE WINDOW MAKES A LOUD FLAPPING NOISE WHEN THE VEHICLE IS DRIVEN 50 MPH OR FASTER. ALSO, WINDOWS VIBRATE. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK
- 12/20/2012· ENGINE
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE HEATER HAD BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO RAN A DIAGNOSTIC TEST AND ADVISED THE CONTACT THAT THE HEAD GASKET, TIMING BELT AND WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT FILED A COMPLAINT. NO OTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
- 12/20/2006· SUSPENSION
TL* - THE CONTACT RECEIVED A SAFETY RECALL 2W125384-F23 FOR LOWER BALL JOINTS FROM DAIMLER CHRYSLER. THE CONTACT STATED THAT IT HAS BEEN OVER A MONTH AND CHRYSLER HAS TOLD HER THAT THEY DON'T HAVE THE PARTS. THE CONTACT WAS TOLD THAT THEY ONLY GET ENOUGH PARTS TO DO 1 CAR A WEEK. THE CONTACT STATED THAT WHEN SHE MAKES A RIGHT TURN, THE CAR FEELS AS THOUGH SHE HAS RUN OVER SOMETHING.
- 12/19/2010· ELECTRICAL SYSTEM,EQUIPMENT
I JUST BOUGHT A 2002 PT CRUISER FROM JUST ADD GAS IN ALBANY LOUISIANA I LOVE THE CAR , BUT AFTER I GOT IT HOME AND DROVE IT FOR A COUPLE OF DAYS I FOUND OUT THAT THE BRAIN IS HAVING PROBLEMS , I TOOK IT TO AUTO ZONE AND HAD THEM PUT THE TESTER ON IT AND THEY DETERMINED THAT IT IS THE BRAIN ,OR AN ELECTRICAL PROBLEM GOING TO THE BRAIN , I AM TRYING TO LOCATE ONE AT THIS TIME . *TR
- 12/19/2002· ENGINE AND ENGINE COOLING
SHORTLY AFTER THE ODOMETER REACHED 500 MILES, THE ENGINE BEGAN IDLING ROUGHLY AND MISSING. CONCERN ABOUT ENGINE FAILURE CAUSING ACCIDENT. RETURNED TO 2 SEPARATE DEALERS. BOTH STATED THE COMPUTER SHOWED NO PROBLEM, BUT SERVICE REPS ADMITTED HAVING OTHER COMPLAINTS. BOTH NOTED CHRYSLER REFUSED TO ACKNOWLEDGE ANY PROBLEM.
- 12/18/2006· SUSPENSION
TL*- THE DEALERSHIP DOES NOT HAVE PARTS FOR THE RECALL. EACH TIME CONTACT CALLS PARTS ARE NOT IN. THE LOWER BALL JOINTS RECALL. NO. CIMS482-00-85. HE HAS RECEIVED A SECOND RECALL ON SAME PART.
- 12/18/2003· ELECTRICAL SYSTEMFire
WHILE DRIVING CONSUMER NOTICED BLACK SMOKE COMING FROM THE ENGINE. CONSUMER PULLED THE VEHICLE OVER, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. DRIVER CALLED THE FIRE DEPARTMENT TO PUT THE FIRE OUT. *AK
- 12/17/2008· SUSPENSION,SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING LESS THAN 50 MPH, THE CONTACT HEARD NOISES COMING FROM THE VEHICLE. THE DEALER STATED THAT THE STRUTS NEEDED TO BE REPLACED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE REPAIR WOULD COST $539. THE BRAKES AND ROTORS WERE ALSO REPLACED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED BY THE CONTACT. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 49,000. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB
- 12/17/2002· SUSPENSION
ON MY 2002 CHRYSLER PT CRUISER IT APPEARS THE GREASE FITTING ON BOTH LEFT AND RIGHT FRONT BALL JOINTS HAVE BEEN BROKEN OFF. I AM CONCERNED THAT A BROKEN GREASE FITTING CAN ACT AS A PATH FOR WATER AND OTHER CONTAMINANTS TO ENTER THE BALL JOINT AND CAUSE IT TO PREMATURELY WEAR OUT AND FAIL, POTENTIALLY CAUSING VEHICLE HANDLING PROBLEMS. I HEARD RUMORS THAT THE GREASE FITTINGS ARE PURPOSELY BEING BROKEN OFF AT THE CHRYSLER ASSEMBLY PLANT.
- 12/15/2004· STEERING
PT CRUISER BALL JOINTS PREMATURELY FAILING. IMPENDING FAILURE IDENTIFIED DURING ROUTINE SNOW TIRE INSTALLATION . PROBLEM SOUNDS VERY MUCH LIKE THE DURANGO PROBLEM. SERVICE TECHNICIAN SAYS THIS IS A COMMON PROBLEM WITH THE PT CRUISER. OUR VEHICLE IS JUST OUT OF WARRANTY. THIS IS AN ACCIDENT WAITING TO HAPPEN!*AK
- 12/14/2010· SUSPENSION,ELECTRICAL SYSTEM,EQUIPMENT,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
2002 PT CRUISER SPORT MODEL. CAR WOULD NOT START, WHEN SITTING FAR A FEW DAYS, HAD BEEN DRIVING CAR ALL DAY AND TURNED CAR OFF TO DO AN ERRAND AND CAR WOULD NOT START. CAR HAS LEFT ME STRANDED WHERE I HAD TO HAVE IT TOWED SEVERAL TIMES. BOUGHT CAR NEW AND HAVE HAD THIS PROBLEM FOR 7 YEARS. KEPT BRINGING BACK TO THE DEALER AND COULDN'T FIND ANY PROBLEMS EVERY TIME. FINALLY FOUND A DEALER SERVICE MANAGER THAT KNEW THE PROBLEM. INSUFFICIENT QUALITY PARTS WERE BEING USED WHEN CHRYSLER WAS ABOUT TO GO BANKRUPT. THE BATTERY WIRES FROM THE BATTERY TO THE ALTERNATOR WERE NOT SUPPLYING ENOUGH VOLTAGE TO MAINTAIN ENOUGH TO RECHARGE THE BATTERY. UPGRADED THE WIRES TO A HIGHER VOLTAGE AND HAVE NOT HAD THE PROBLEM FOR ABOUT 10 MONTHS. IT TOOK 7 YEARS TO FIND THE PROBLEM WHICH CAUSED PROBLEMS OF ME USING THE CAR. CHRYSLER USED LOW GRADE PARTS THROUGH OUT THE CAR AND PEOPLE ARE GETTING RID OF THEM AND THEN SOMEONE ELSE BUYS IT AND IT CONTINUES. I WILL NEVER BUY A CHRYSLER MADE CAR AGAIN, VERY UNSATISFIED CUSTOMER CONSIDERING HOW MUCH I PAID FOR IT. WAS WAY OVER PRICED AT THE TIME I BOUGHT IT. I COULD BUY A MUCH BETTER CAR AND HIGHER END MODEL FOR WHAT I PAID FOR MY CAR. *TR
- 12/06/2004· STEERING
CONSUMER RECEIVED RECALL 02V268000 CONCERNING POWER STEERING HOSE. CONSUMER TOOK THE VEHICLE TO THE DEALER. MECHANIC TOOK THE KEY, WENT TO THE VEHICLE, CAME BACK AND GAVE THE CONSUMER THE KEYS. THE HOOD WAS NEVER LIFTED. *AK
- 12/05/2008· VISIBILITY
REAR QUARTER GLASS ON DRIVER SIDE DETACHED WHILE DRIVING ON HIGHWAY. NOTHING LED TO THIS PROBLEM. *TR
- 12/05/2001· ENGINE AND ENGINE COOLING
ON THREE OCCASIONS WHILE TRAVELING AT HIGHWAY SPEED OF 55 TO 80 MPH A BELL ALARM WOULD GO OFF, AND WITHIN 5 MINUTES OR LESS VEHICLE WOULD SHUTDOWN. VEHICLE BEEN TOWED TO DEALER SHOP AND REPAIRS WERE MADE. BUT THE, PROBLEM WAS STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
- 12/03/2008· STEERING
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE STEERING COLUMN WAS DIFFICULT TO TURN. WHEN HE ARRIVED HOME, HE PLACED POWER STEERING FLUID IN THE VEHICLE. THE STEERING COLUMN BEGAN WORKING AGAIN, BUT A NOISE WAS HEARD WHILE DRIVING. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE POWER STEERING CAP WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER DRIVEN TO A TIRE SHOP FOR NEW TIRES AND THE MECHANIC STATED THAT THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 105,164 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 12/30/08 *CN THE RACK AND PINION WAS LEAKING. UPDATED 12/30/08. *JB
- 12/03/2007· VISIBILITY
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. AFTER RAINY WEATHER CONDITIONS, WATER ENTERS THE VEHICLE AND CAUSES SEVERE LEAKAGE ON THE FLOOR AND FLOODING OF THE FUSE BOX. THE DEALER STATED THAT THE SEAM UNDERNEATH THE DRIVER SIDE WINDSHIELD WAS NOT WELDED PROPERLY, ALLOWING FLUIDS TO LEAK INTO THE VEHICLE, IN WHICH THEY ATTEMPTED TO USE THE ADHESIVE/RTV/BLACK TO REPAIR THE SEAM. THIS WAS DONE SEVERAL TIMES, BUT THE VEHICLE HAS YET TO BE PROPERLY REPAIRED. A FORMAL COMPLAINT WITH THE MANUFACTURER. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 51,163.
- 12/03/2003· SERVICE BRAKES, HYDRAULIC
THE FRONT BRAKES STARTED SQUEAKING AS I COME TO A STOP. THE VEHICLE ONLY HAD 14,500 MILES. *NLM
- 12/03/2002· TIRES
CONSUMER CALLED COMPLAINING ABOUT HAVING A PROBLEM WITH THE TIRES. ALSO STATED THAT THE FIRST WEEK THAT SHE BOUGHT THE VEHICLE SHE HAD TO TAKE IT BACK FOR SERVICE BECAUSE HER LEFT FRONT TIRE WAS LOW AND AT THE DEALER THEY PLUG THE TIRE AND NOW SHE IS HAVING THE SAME PROBLEM AGAIN. DEALER WAS CONTACTED AND DEALER AND THEY ADD A PLUG INTO IT AND CONSUMER HAS NOT TAKING THE VEHICLE AGAIN. VEHICLE CARRIERS ORIGINAL EQUIPMENT. PLEASE ADD MANUFACTURE NAME, MODEL AND TIRE SIZE. TS
- 12/02/2015· SUSPENSION,STRUCTURE
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT EXIT THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE SUB FRAME HAD EXCESSIVE RUST AND FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FRONT PASSENGER FRAME, THE CV AXLES AND THE LOWER CONTROL ARMS WITH BALL JOINT AND THE STABILIZER LINK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
- 11/29/2005· UNKNOWN OR OTHER
CONSUMER REQUESTING RECALL INFORMATION FOR 2002 CHRYSLER PT CRUISER. *TS *NM
- 11/28/2011· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING 25 MPH WHEN THE INTERIOR INSTRUMENT PANEL LIGHTS FAILED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIR. THE REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V288000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH) AND CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
- 11/28/2008· STRUCTURE
THE DASH PAD "COVER" ON OUR 2002 CHRYSLER PT CRUISER LIMITED HAS CRACKED AND BROKEN INTO NUMEROUS SHARP PIECES. THIS CAR HAS BEEN WELL MAINTAINED AND THIS SHOULD NOT HAPPEN TO A CAR OF THIS AGE. WE HAVE OTHER CARS, OLDER AND NEWER THAT HAVE HAD NO ISSUES WITH CRACKING DASHBOARDS. THIS IS A MANUFACTURING DEFECT AND POTENTIAL SAFETY HAZARD. WE HAVE BECOME AWARE OF THIS DEFECT/SAFETY HAZARD OCCURRING ON MANY OTHER CHRYSLER PT CRUISERS. *TR
- 11/23/2001· VISIBILITY
WHEN VEHICLE IS BEING DRIVEN 50 MPH OR FASTER AND WINDOWS ARE DOWN, REAR DRIVER AND PASSENGER SIDE WINDOWS MAKE A LOUD UNUSUAL NOISE, CAUSE UNKNOWN. *AK *JB
- 11/21/2021· STEERING,WHEELS,UNKNOWN OR OTHER
Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also believe that the instrument cluster is causing the lights to come on the dashboard.The vehicle can be picked up when ever you have a spot open for it. I would like 48 hours notice due to work. This is a safety issue if the power steering goes while driving I cant steer it because I didn't know it was leaking it went out and I was stuck blocking traffic and couldn't turn it the passenger had to do it for me, If the rims get worse or hole bigger it can crack or break in half while I am driving. The defrost vent is open to particles that can get in there that shouldn't. The airbag light on could be a defect or the air bags defective. Nothing has been inspected on it since I just found out when looking up this make, year and model a price on power steering to find out there's a recall on it as well as other issues. There were no warnings and the only code that came up was the high fan relay switch. Since then the trac off light goes on and off as well as airbag light and now is currently on.
- 11/21/2008· EXTERIOR LIGHTING
FOG LIGHTS STAY ON WHEN CARE IS TURNED OFF. *TR
- 11/21/2003· AIR BAGSCrash
I WAS DRIVING CA. 20-25 MPH OUT OF A PARKING LOT, AND HIT A YELLOW CEMENT STOP SIGN POST WHILE TURNING LEFT. I DID NOT SEE THE OBSTACLE BEFORE TURNING (BLIND SPOT?) AND I CRASHED INTO IT HEAD-ON. THE AIRBAGS DID NOT DEPLOY. THE DAMAGE DIDN'T LOOK TOO BAD, BUT IT TURNED OUT TO BE OVER $3,200 DAMAGE TO THE FRONT END, INCLUDING NEW RADIATOR AND NEW AC UNIT. MY HEAD HIT THE WINDSHIELD VERY HARD BUT THE WINDSHIELD DIDN'T CRACK. I DIDN'T GO TO THE HOSPITAL BUT SHOULD HAVE BECAUSE I HIT MY HEAD HARD -- I SELF-TREATED WITH ICE BAGS FOR 4-5 HOURS AT A TIME FOR SEVERAL DAYS. I THOUGHT MAYBE I WASN'T GOING FAST ENOUGH FOR THE AIRBAGS TO DEPLOY, BUT HAVING SEEN ALL THE OTHER CONSUMER COMPLAINTS ABOUT THIS ISSUE, I AM CONVINCED THERE IS A PROBLEM WITH THE AIRBAGS. PLEASE INVESTIGATE BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE. *LA
- 11/20/2002· EQUIPMENT
WHEN AIR CONDITIONER IS USED A BAD ODOR IS NOTICED, DEALER CAN NOT FIND A PROBLEM. TS
- 11/19/2003· ENGINE AND ENGINE COOLING
ON SEP30, 2002 AND JAN 31,2003, THE BOTTOM MOTOR MOUNT BROKE ON OUR 2002 CHRYSLER PT CRUISER. ON OCT 9, 2003, THE BOTTOM AND UPPER MOTOR MOUNTS FAILED CAUSING MAJOR DAMAGE TO THE ENGINE COMPARTMENT.*AK
- 11/19/2001· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
WHILE DRIVING 60 MPH ABS BRAKE AND TRACTION CONTROL SYSTEM LIGHTS CAME ON, AND THEN VEHICLE STALLED. VEHICLE HAS NOT BEEN TAKEN TO DEALER. *AK
- 11/18/2008· AIR BAGS
I PURCHASED MY 2002 PT CRUISER WITH ONLY 34,000 MILES ON ODOMETER IN JANUARY OF 2006. WITHIN SIX (6) MONTHS, THE AIRBAG LIGHT CAME ON FOR NO REASON. I PAID $1,000.00 TO HAVE THE AIRBAG ASSEMBLY REPLACED AND ONCE AGAIN WITHIN SIX MONTHS, THE AIRBAG LIGHT CAME ON. I WAS TOLD THIS TIME THAT IT WAS THE AIRBAG SENSORS THAT NEEDED TO BE REPLACED. *TR
- 11/16/2009· ELECTRICAL SYSTEM
MULTI-FUNCTION SWITCH (THAT CONTROLS THE FOG LAMP) SHORTED OUT, CAUSING THE LIGHTS TO BE ON NO MATTER WHAT POSITION THE SWITCH WAS TURNED TO. I WAS FORCED TO REMOVE THE FOG LAMP FUSE; CHRYSLER HAS SEVERAL HUNDRED OR MORE ON BACKORDER, I'VE BEEN TOLD IT MAY BE 6 MONTHS TO A YEAR BEFORE I CAN GET A REPLACEMENT. *TR
- 11/16/2009· ELECTRICAL SYSTEM
HAD PROBLEMS WITH MY 02 PT CRUISER NOT STARTING FOR 7 YEARS AND WENT ON LINE AND FOUND OTHERS WERE HAVING THE SAME PROBLEM. CALLED CHYRSLER AND TOLD THEM THEY WERE GOING TO FIX AND PAY FOR PROBLEM. SERVICE MANAGER SAID HE KNEW WHAT THE PROBLEMS WAS AND NOTICE CHRYSLER WAS PUTTING CHEAP PARTS ON THEIR VEHICLES. HE UPGRADED THE CABLES CONNECTING TO AND FROM THE BATTERY AND HAVE NOT HAD THIS PROBLEM SINCE. THE CABLES WERE UNDER VOLTED AND WEREN'T ABLE TO CHARGE THE BATTERY AND I GOT STRANDED SOMETIMES. CHRYSLER CALLED DEALER AND HAD THIS WORK DONE AT NO EXPENSE TO ME. IT'S NOT THE BATTERY, ALTERNATOR OR THE OTHER CONNECTION I CAN'T REMEMBER. IT HAS BEEN 3 MONTHS AND I HAVEN'T HAD ANY PROBLEMS SINCE. PLEASE LET YOUR SERVICE MANAGER KNOW THAT IT IS THE LOW VOLTAGE BATTERY CABLES TO THESE AREAS. HAVING PROBLEMS STARTING, HESITATION STARTING OR WOULDN'T START AT ALL HAPPEN AFTER NOT DRIVING THE CAR SOMETIMES FOR 2 DAYS JUST AFTER BRINGING IT BACK TO THE DEALER. *TR
- 11/16/2008· STEERING,POWER TRAIN,TIRES
WAS DRIVING ALONG AND THE TRANSMISSION WENT OUT AT ABOUT 35,598.00 MILES . THE BRAKES MAKE A GOD AWFUL NOISE I HAVE HAD THEM CHECKED THEY SAY NOTHING IS WRONG BUT I DON'T BELIEVE THEM THE BRAIN BOX WENT OUT THE SAME TIME AS THE TRANMISSION. THE DASHBOARD ON TOP HAS CRACKED FOR NO REASON THE CAR IS GARAGE KEPT IT PULLS TO THE RIGHT FOR NO REASON THEY SAY AND IT HAS STARTED MAKING RATTLING NOISES FROM THE PASSENGER SIDE THE TRUNK LID SHOCKS ARE GIVEN OUT AND THE CAR JUST TURNED TO 40,000.00 MILES I THINK THEY MAKE THEM TO BREAK AT A CERTAIN TINE AND NO ONE WILL DO ANYTHING ABOUT THESES PROBLEMS I THINK MY NEXT CAR MIGHT BE A TOYOTA AT LEAST THEY DON'T FALL APART SO EASY BECAUSE I BABY THIS CAR LIKE ITS THE ONLY ONE I WILL EVER OWN IF CHRYSLER WANTED TO DO THE RIGHT THING THEY WOULD TAKE THIS LEMON BACK AND GIVE ME A NEW ONE FREE OF CHARGE AND I WOULD DO THE CHRYSLER ADVERSEMENT ALL OVER IT FOR THEM AS LONG AS IT LOOKS GOOD . BECAUSE I HAVE NO MONEY FOR ANOTHER NEW AUTOMOBILE HAVE A FAMILY TO TAKE CARE OF AND IM NOT ALLOWED TO WORK ANYMORE THIS WOULD BE A GREAT THIN TANKS FOR LISTENING. *TR
- 11/16/2007· ENGINE AND ENGINE COOLING
PT CRUISER OVERHEATING AT IDLE. NO REPAIRS HELP. *TR
- 11/15/2006· POWER TRAIN,EQUIPMENT
I OWN A 2002 PT CRUISER AND HAVE ALWAYS TAKEN GOOD CARE OF IT, BY HAVING IT ALWAYS SERVICED AT THE DEALERS AND NOWHERE ELSE. I LOVE THIS CAR BUT JUST RECENTLY I HAVE STARTED HAVE SOME PROBLEMS WITH IT. FIRST MY A/C STARTED TO SOMETIMES BLOW HOT AIR INSTEAD OF COLD AND THAT STOPPED AND THEN IT SEEMS LIKE WHEN I COME TO A STOP WITH THE A/C ON IT ACTS LIKE IT IS GOING TO STALL. NOW THE TRANSMISSION STARTED MAKING A NOISE WHEN I GO FROM REVERSE TO DRIVE. SO I TOOK IT TO A DEALER TO GET IT FIXED AND THEY ARE TELLING ME I NEED A NEW TRANSMISSION AND IT WILL COST ME ABOUT $3200.00. MY CAR HAS 45,000 MILES ON IT. I WOULD THINK THAT IF IT HAS ALWAYS BEEN SERVICED BY A CHRYSLER DEALER THAT THIS SHOULD HAVE BEEN PREVENTABLE? CAN ANYONE HELP? THANKS FOR YOUR CONSIDERATION. *NM
- 11/15/2005· STEERING
DT: THE CONTACT STATES THERE IS A NHTSA CAMPAIGN ID NUMBER 04V268000 CONCERNING THE STEERING POWER ASSIST HOSE PIPING AND CONNECTIONS. THE CONSUMER IS EXPERIENCING THE SAME SYMPTOMS AS INDICATED IN THE RECALL BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. NO REPAIRS HAVE BEEN MADE AT THIS TIME DUE TO THE EXPENSE. *JB
- 11/13/2017· STEERING
VEHICLE RECALLED IN 2004 FOR POWER STEERING PRESSURE HOSE LEAK POTENTIAL. RECALL WAS COMPLETED. POWER STEERING PRESSURE HOSE IS NOW LEAKING. CHRYSLER WILL NOT HONOR A REPAIR.