2002 Chrysler Concorde LTD

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2008· ELECTRICAL SYSTEM

  1. SINCE I PURCHASED THE VEHICLE ALL LIGHTING, INTERIOR DASH, HEADLAMPS, ETC. HAVE A "FLICKERING" OR "PULSING" EFFECT. OVER TIME, THIS HAS INCREASED. THE VEHICLE, AN 02 CHRYS CONCORDE, HAS ONLY 26K MI AND WAS PURCHASED NEW. THIS FLICKERING OF LIGHTING HAS WORSENED TO THE POINT THAT IT BOTHERS OTHER MOTORISTS. 2. THIS CONDITION IS CONSTANT. THE VEHICLE WILL NOT START WHEN LEFT 24 HRS WITHOUT RUNNING. VEHICLE STALLED ON AN INTERSTATE, IMMEDIATELY PUT IN NEUTRAL AND ATTEMPTED TO START, NEGATIVE. ALL LIGHTING CEASED TO FUNCTION PRIOR TO BEING ABLE TO FULLY STOP THE VEHICLE. 4-WAY-FLASHERS FAILED TO FUNCTION WHILE ON SHOULDER AND MY VEHICLE WAS NEARLY STRUCK BY ANOTHER MOTORIST. 3. THIS IS CLEARLY A FACTORY DEFECT WITH THE ELECTRICAL SYSTEM. NOT SURE WHAT THE PROBLEM IS. DIAGNOSIS OF THE ALL SYSTEMS WERE NORMAL WITH THE EXCEPTION OF "EXCESSIVE RIPPLE" NOTED FOR THE RECHARGING SYSTEM. PERSONS TESTING VEHICLE DID NOT HAVE AN ADEQUATE EXPLANATION FOR THIS "EXCESSIVE RIPPLE" BUT WERE WILLING TO SELL ME A NEW ALTERNATOR THAT MAY OR MAY NOT FIX THE PROBLEM. BATTERY (ORIGINAL) WAS REPORTEDLY STILL GOOD BUT NEEDED RECHARGING. I FOUND THE GROUND FROM ENGINE TO REMOTE NEGATIVE TERMINAL SEVERED IN HALF--IT RUNS RIGHT OVER THE CATALYTIC CONVERTER. I THINK ORIGINALLY, IT MAY HAVE BEEN TOUCHING THE CONVERTER. IT WAS BRITTLE AND GREENISH OXIDIZED COLOR (I STILL HAVE A PIECE OF IT). I AM PLANNING TO TRY A NEW ALTERNATOR IN THE VERY NEAR FUTURE AND I WILL HANG ONTO THE OLD ONE. *TR

• 12/28/2004· LATCHES/LOCKS/LINKAGES

  HOOD STRUTS FAILED ON MY 2002 CHRYSLER PROWLER--HOOD COMES DOWN ON MY HEAD! *JB

• 12/20/2006· SUSPENSION

  TL* - THE CONTACT RECEIVED A SAFETY RECALL 2W125384-F23 FOR LOWER BALL JOINTS FROM DAIMLER CHRYSLER. THE CONTACT STATED THAT IT HAS BEEN OVER A MONTH AND CHRYSLER HAS TOLD HER THAT THEY DON'T HAVE THE PARTS. THE CONTACT WAS TOLD THAT THEY ONLY GET ENOUGH PARTS TO DO 1 CAR A WEEK. THE CONTACT STATED THAT WHEN SHE MAKES A RIGHT TURN, THE CAR FEELS AS THOUGH SHE HAS RUN OVER SOMETHING.

• 12/19/2010· ELECTRICAL SYSTEM,EQUIPMENT

  I JUST BOUGHT A 2002 PT CRUISER FROM JUST ADD GAS IN ALBANY LOUISIANA I LOVE THE CAR , BUT AFTER I GOT IT HOME AND DROVE IT FOR A COUPLE OF DAYS I FOUND OUT THAT THE BRAIN IS HAVING PROBLEMS , I TOOK IT TO AUTO ZONE AND HAD THEM PUT THE TESTER ON IT AND THEY DETERMINED THAT IT IS THE BRAIN ,OR AN ELECTRICAL PROBLEM GOING TO THE BRAIN , I AM TRYING TO LOCATE ONE AT THIS TIME . *TR

• 12/18/2006· SUSPENSION

  TL*- THE DEALERSHIP DOES NOT HAVE PARTS FOR THE RECALL. EACH TIME CONTACT CALLS PARTS ARE NOT IN. THE LOWER BALL JOINTS RECALL. NO. CIMS482-00-85. HE HAS RECEIVED A SECOND RECALL ON SAME PART.

• 12/12/2005· ELECTRICAL SYSTEMFire

  DT: THE CONTACT STATED WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE. THE FIRE STARTED IN THE BATTERY. THERE WAS DAMAGE TO THE RIGHT FRONT FENDER. THERE WERE NO PRIOR PROBLEMS WITH THE VEHICLE. POLICE AND FIRE DEPARTMENT REPORTS WERE TAKEN. THE VEHICLE HAS NOT BEEN INSPECTED BY THE SERVICE DEALER. ADDITIONALLY, THERE HAS BEEN NO CONTACT WITH THE MANUFACTURER OF THE BATTERY.*AK

• 12/08/2005· SERVICE BRAKES, HYDRAULIC

  BRAKE SEEMED LIKE THEY WERE OUT OF ROUND ,WHEN STOPPING. THEY WOULD GO BUMP, BUMP UNTIL CAR STOPPED. THEY CALLED IT PULSATING BRAKES. THEY REPLACED THE FRONT PADS AND "SEVERELY RUSTED ROTORS". MILEAGE: 23616. I KEPT BRAKE PARTS. MI LICENSE 58RWVJEEP CHEROKEE HAD SAME PROBLEM. *JB

• 12/08/2005· SERVICE BRAKES, HYDRAULIC

  BRAKE SEEMED LIKE THEY WERE OUT OF ROUND ,WHEN STOPPING. THEY WOULD GO BUMP, BUMP UNTIL CAR STOPPED. THEY CALLED IT PULSATING BRAKES. THEY REPLACED THE FRONT PADS AND "SEVERELY RUSTED ROTORS". MILEAGE: 23616. I KEPT BRAKE PARTS. MI LICENSE 568RWVJEEP CHEROKEE HAD SAME PROBLEM. *JB

• 12/01/2004· ENGINE AND ENGINE COOLING

  WHILE DRIVING ABOUT 15 MPH AND TURNING THE CORNER ENGINE BEGAN TO KNOCK LOUDLY. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS VERY UNSYMPATHETIC TO PROBLEM. CONSUMER WAS FURIOUS.*AK

• 11/29/2005· POWER TRAIN

  DT: THE CONTACT STATED VEHICLE DOWN SHIFTED FROM 55 TO 20 MPH. WHEN THIS HAPPENED SHE PULLED OVER,TURNED THE VEHICLE OFF, AND RESTARTED IT. IF THE VEHICLE WAS NOT RESTARTED IT WOULD CONTINUE TO GO ONLY 20 MPH. THE DEALERSHIP STATED THE TRANSMISSION SOLENOID SWITCH VALVE WAS LATCHED IN THE LR POSITION. THIS WAS NOT COVERED IN THE WARRANTY, AND NO REPAIRS HAVE BEEN DONE BY CONTACT DESPITE THE EXPENSE. *AK

• 11/21/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING 55 MPH, THE VEHICLE JERKED AND THEN SHUT OFF WITHOUT WARNING. APPROXIMATELY TEN MINUTES LATER, THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT SHUT OFF AGAIN. THE DEALER STATED THAT A DEFECTIVE PART IN THE ENGINE CAUSED THE VEHICLE TO OVERHEAT. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE CONTINUED. AS OF NOVEMBER 21, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 88,000 AND CURRENT MILEAGE WAS 90,000.

• 11/09/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING 40 MPH, THE VEHICLE OVERHEATED AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE THERMOSTAT AND RADIATOR CAP CAUSED THE FAILURE. THE MECHANIC REPLACED THE PARTS; HOWEVER, THE FAILURE CONTINUED. THE DEALER STATED THAT THE HEAD GASKET FAILED. AS OF NOVEMBER 9, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 81,900 AND CURRENT MILEAGE WAS 82,224.

• 11/07/2005· ENGINE AND ENGINE COOLING

  I PURCHASED A 2002 CHRYSLER CONCORDE LX IN FEBRUARY OF 2005 AND IT WAS SERVICED AT A KEY CHRYSLER DODGE AND JEEP IN XENIA OH TWICE IN MARCH OF 2005 FOR AN INTERNAL OIL LEAK WHICH IS NOW A RECURRING PROBLEM WHICH IS GOING TO COST ME AT LEAST 6500 DOLLARS TO FIX!!!! CHRYSLER HAS NO INTENTIONS ON HELPING TO FIX MY CAR! I STILL HAVE A CAR PAYMENT WITH NO CAR. THIS IS VERY DISTURBING TO ME. BEING THAT THE OIL LEAK COULDN'T OF BEEN FIXED I CAN'T POSSIBLY UNDERSTAND WHY THEY WON'T JUST FIX THE CAR. WITH SEVERAL ATTEMPTS TO COME TO SOME TYPE OF AGREEMENT I HAVE BEEN UNSUCCESSFUL. IF ANYONE HAS ANY HELP AS TO HOW I CAN GET MY CAR FIXED PLEASE LET ME KNOW. *NM

• 11/04/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

• 10/27/2014· ELECTRICAL SYSTEM

  FROM THE TIME OF PURCHASE WE NOTICED THE INTERIOR LIGHTS FLICKERING. THIS COULD OCCUR WHILE DRIVING, WHILE PARKED, AND EVEN WHILE THE CAR WAS TURNED OFF AT NIGHT. THE CAR'S ALARM WOULD ALSO CHIRP WHEN THE CAR WAS OFF. THIS HAS CONTINUED, AND PROGRESSED TO THE BATTERY DRAINING IF UN-DRIVEN FOR OVER 12 HOURS. WE COULDN'T GET ANY OF OUR MECHANICS TO TAKE AN INTEREST IN THE ISSUE. THEY COULDN'T OFFER ANY SUGGESTIONS. WHEN HAVING A MINOR ACCIDENT REPAIRED, A MECHANIC SUGGESTED A PROBLEM WITH THE WIRING HARNESS. *TR

• 10/23/2005· ENGINE AND ENGINE COOLING

  AUGUST 2005, MY CHRYSLER CONCORD'S OIL WAS CHANGED BY THE DEALERSHIP, TWELVE DAYS LATER MY CARS ENGINE WAS KNOCKING LOUDLY, THE DEALERSHIP TOLD ME I LET THE OIL RUN LOW (WHICH I HAD NOT)AND SLUDGE WAS ALSO A PROBLEM WITHIN THE LOWER ENGINE. THEY CHANGED THE OIL AGAIN FOR FREE, AND FLUSHED THE SLUDGE FROM THE ENGINE, AT MY COST. NOW TWO MONTHS LATER MY CARS ENGINE IS BLOWN UP FROM THE SLUDGE PROBLEM IN THE ENGINE. THE DEALERSHIP PARK DODGE @ 301-737-0088 IS QUOTING ME 7,500 TO REPLACE THE ENGINE. I OWE 6,000 ON THE VEHICLE WHICH IS MY FINAL 12 MONTHS OF PAYMENTS. MY ENGINE HAS 88,000 MILES ON IT AND HAS BEEN TAKEN VERY GOOD CARE OF. I HAVE BEEN TOLD FOUR TIMES BY THE SERVICE REPRESENTATIVE AND A SALESMEN THESE 2.7 CONCORD ENGINES HAVE A BAD SLUDGE PROBLEM WHICH CAUSES EACH ENGINE TO BE REPLACED. THEY STATED CHRYSLER IS NOT OWNING UP TO THE PROBLEM. *NM

• 10/22/2003· ELECTRICAL SYSTEM

  ELECTRICAL SYSTEM FAILED INTERMITTENTLY, CAUSING THE BATTERY TO BECOME INOPERATIVE. THE CAUSE OF THE PROBLEM NOT SPECIFIED. *AK

• 10/18/2006· ENGINE AND ENGINE COOLING

  DT*: THE CONTACT STATED WHILE CRUISING 65 MPH ON THE HIGHWAY UNDER NORMAL ROAD CONDITIONS, THE OIL LIGHT ILLUMINATED, AND THE ENGINE MADE A CLUNKING SOUND BEFORE THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE ENGINE HAD A 90 DEGREE TURN, AND A BUILDUP OF OIL SLUDGE. THE DEALER WAS NOTIFIED AND DETERMINED THAT THE VIN # DID NOT FIT UNDER A RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THERE ARE OTHER COMPLAINTS SIMILAR TO THIS SUCH AS ODI ID #10109198.

• 10/12/2006· POWER TRAIN

  COMPLETE LOSS OF TRANSMISSION. THIS TRANSMISSION HAS BEEN PROPERLY TAKEN CARE OF -TWO FLUID CHANGES; WHEN I WENT TO GET IT REPAIRED AT THE DODGE DEALERSHIP I WAS ADVISED THERE WERE SO MANY PARTS ON BACK ORDER FOR THIS PROBLEM THAT IT WOULD BE A MONTH OR BETTER TO GET THE TRANSMISSION REPAIRED. TOTAL REPLACEMENT BECAME NECESSARY. MY OPINION IS -IF THERE ARE SO MANY ON "BACK ORDERED " THAT IT WILL TAKE A MONTH OR MORE TO FIX THE TRANSMISSION THIS IS A MAJOR PROBLEM ACROSS THE FLEET...ONE I SHOULD NOT COMPLETELY PAY FOR. *NM

• 10/11/2005· ENGINE AND ENGINE COOLING

  I PURCHASED A 2002 USED CONCORDE WITH AROUND 40,000 MILES. FOUR MONTHS, TWO OIL CHANGES, AND 12,000 MILES LATER THE ENGINE SEIZED / TIMING CHAIN BROKE. MYSELF AND MY CHILDREN WERE UNINJURED. THE ESTIMATE FOR REPAIRS IS AT $5,692. THE DEALERSHIP AND THE CONSUMER PROTECTION SERVICE CONTRACT PROVIDER ARE INSISTING THIS IS DUE TO LACK OF MAINTENANCE AND WILL NOT COVER THE REPAIRS. MY MECHANIC INFORMED ME THIS IS A COMMON PROBLEM WITH THIS ENGINE. AFTER LOOKING AT IT HE SAID IT WAS NOT DUE TO LACK OF MAINTENANCE ON MY PART, ALTHOUGH I COULD HAVE CHANGED THE OIL MORE FREQUENTLY. HE SAID SLUDGE BUILD UP IS A KNOWN ISSUE WITH THIS ENGINE. ALTHOUGH I DID NOT CHANGE IT EVERY 3,000 MILES, I DID CHANGE IT WITHIN THE 7,500 MILES SUGGESTED IN MY OWNERS MANUAL. *NM

• 10/09/2003· ELECTRICAL SYSTEM

  GEARS ENGAGE WITHOUT THE KEY IN THE INGNITION.*AK AUTOMAITC TRANSMISSION SHIFTER COULD BE MOVED FROM THE PARK POSITION WITHOUT THE KEY IN THE IGNITION SWITCH. EA03011

• 10/07/2005· STRUCTURE

  I PURCHASED MY 2002 PT CRUISER WHEN IT WAS ABOUT A YEAR OLD. THERE WAS SLIGHT DISCOLORATION ON THE BUMPER THAT LOOKED LIKE TAPE WAS THERE. IT WASN'T VERY NOTICEABLE AT THE TIME. NOW, A FEW YEARS LATER IT LOOKS RIDICULOUS. THERE IS A LINE THAT LOOKS LIKE TAPE ABOUT 1.5 INCHES WIDE ALL THE WAY ACROSS THE BUMPER, IT IS VERY NOTICEABLE. IT IS ON THE REAR AND FRONT BUMPER. THE BLACK PART AROUND THE WINDOWS IS ALSO DISCOLORED. *JB

• 10/06/2011· SUSPENSION,FUEL SYSTEM, GASOLINE

  AFTER BACKING OUR CAR OUT OF THE CARPORT, WE NOTICED A LONG THIN PIECE OF CORRODED METAL LAYING ON THE GROUND. I GOT UNDER THE CAR AND FOUND THAT THE FUEL TANK RETAINING STRAPS WERE SEVERELY CORRODED, THE ONE ON THE LEFT SIDE OF THE CAR HAD HOLES COMPLETELY CORRODED THROUGH. THE SUSPENSION COMPONENTS HAVE HEAVY SURFACE CORROSION AS WELL. I FEEL THAT IF THE AUTOMOTIVE MANUFACTURES CONTINUE TO USE METAL FUEL TANK RETAINING STRAPS THEY SHOULD ENCASE THEM IN A NON CORROSIVE MATERIAL. THIS WOULD REDUCE THE EFFECTS OF CORROSION AND CHAFING OF THE FUEL TANK, THIS IS A HIGH VIBRATION AREA. I CONTACTED CHRYSLER VIA E-MAIL, THEIR RESPONSE WAS,( UNFORTUNATELY WE ARE UNABLE TO DIAGNOSE THE SITUATIONS YOU HAVE OUTLINED IN YOUR E-MAIL). I THEN CONTACTED CHRYSLER BY PHONE AND TOLD THE REPRESENTATIVE ABOUT MY SITUATION. HE TOLD ME DUE TO THE AGE OF THE CAR AND THE MILEAGE THAT THERE WAS NOTHING THEY COULD DO. AT THAT POINT I ASKED HIM IF I COULD SPEAK TO A SUPERVISOR, HE TOLD ME AT THAT TIME THEY WERE NOT AVAILABLE AND THAT THEY WOULD CALL ME BACK. I NEVER RECEIVED A CALL BACK, HOWEVER I DID RECEIVE A CUSTOMER SURVEY ON MY E-MAIL ACCOUNT. WITH THIS BEING A DANGEROUS SAFETY ISSUE I COULD NOT WAIT FOR CHRYSLER'S RESPONSE. I REPLACE THE FUEL TANK STRAPS MYSELF, I FOUND REPLACEMENT STRAPS AT A LOCAL AUTO PARTS STORE. I HAVE REVIEWED THIS DOT WEB SITE ON PREVIOUS COMPLAINTS WITH THIS MODEL, MAKE AND YEAR AUTOMOBILE. FOUND NOTHING IN REGARDS TO THE FUEL TANK STRAPS. I DID FIND A SERVICE BULLETIN ISSUED BY CHRYSLER ON THE TRANSMISSION CONTROL MODULE WHICH WE HAD REPLACED A FEW YEARS AGO. THIS WAS AN VERY EXPENSIVE REPAIR, WE WERE NEVER NOTIFIED OF THE SERVICE BULLETIN. ANOTHER COMPLAINT FROM A CUSTOMER ABOUT LOSS OF TIRE PRESSURE A SAFETY ISSUE AS WELL. WE ALSO EXPERIENCED THIS, THE TIRES HAD TO BE REMOVED FROM THE RIM AND THE MATING SURFACE OF THE RIM TO TIRE CLEANED. *TR

• 10/02/2006· ENGINE AND ENGINE COOLING

  DT*: THE CONTACT STATED THE VEHICLE LOST POWER WHILE DRIVING 40 MPH. THE VEHICLE WAS SHUT OFF AND RESTARTED, HOWEVER ACCELERATION POWER WAS LOST. THE VEHICLE WAS NOT SEEN BY A DEALER.

• 09/30/2008· SEAT BELTS

  REAR SEAT BELTS (3) DO NOT CATCH WHEN I PULL ON THEM SUDDENLY. I DID NOT HAVE ANY INCIDENT THAT CAUSED ME TO CHECK THEM. I UNDERSTAND SEAT BELTS ARE WARRANTED FOR THE LIFE OF THE CAR SO THAT THEY CAN BE REPAIRED WITHOUT COST. THE CAR IS 2002 CHRYSLER CONCORDE. IT HAS APPROX. 64,000 MILES AND I AM THE ORIGINAL OWNER. *TR

• 09/25/2006· AIR BAGSCrash

  DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION, REAR-ENDING A COMMERCIAL TRUCK. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO THE HOSPITAL WITH JAW FRACTURES, MISSING TEETH, AND CARDIAC INJURIES. A POLICE REPORT WAS TAKEN, AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE CAUSE OF THE PROBLEM WAS UNABLE TO BE DETERMINED.

• 09/24/2007· STEERING,SEATS

  TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE ACCELERATING FROM A STOP, THE BACK OF THE DRIVER SEAT RECLINED TO THE FLOOR WITHOUT WARNING. THE CONTACT PULLED OFF THE ROAD AND NOTICED THAT THE ENTIRE SEAT FAILED. CHRYSLER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER). THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE SEAT AGAIN FOR FREE AND WOULD NOT PROVIDE REIMBURSEMENT FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 53,000. UPDATED 01-14-08. *KB A LOCAL MECHANIC REPLACED THE SEAT TRACK AND TIE ROD END. UPDATED 12/12/07. *JB

• 09/05/2020· SEATS

  THIS CAR HAS AN ONGOING RECALL FOR SEAT RECLINER BOLTS. I WAS DRIVING AND ALL OF THE SUDDEN THE SEAT BACK WENT FLAT AND I FELL BACKWARDS WHILE DRIVING. THIS WILL BE THE 4TH TIME THE SEAT BELT RECLINER BOLT BROKE. I BELIEVE I AM DUE FINANCIAL RESTITUTION EVEN THOUGH I DID NOT GET INJURED OR WORSE I COULD HAVE KILLED SOMEONE AT HIGHWAY SPEEDS. I WAS ON A CITY STREET AT 40MPH WHEN THIS HAPPENED.

• 08/30/2004· AIR BAGSCrash

  SHORTLY AFTER MIDNIGHT ON 19 DECEMBER 2002, MY STEP-SON, AGE 35, AND I WERE DRIVING SOUTH BOUND ON I-35 NEAR PERRY, OK IN MY 2002 DODGE DURANGO. I WAS DRIVING AND MY SON WAS SITTING IN THE PASSENGER SEAT, SLEEPING. HE WAS WEARING HIS SEAT BELT. I CHANGED LANES TO PASS ANOTHER VEHICLE (THIS IS A SOUTHBOUND INTERSTATE) AND WAS TRAVELING AT 70 MPH WITH THE CRUISE CONTROL ENGAGED. AS I APPROACHED THE VEHICLE IN THE RIGHT LANE WHICH I WAS PASSING, IT SUDDENLY SWERVED INTO MY LANE (LEFT, PASSING LANE). HER BUMPER CAME IN CONTACT WITH THE PASSENGER SIDE OF MY VEHICLE ON THE FRONT QUARTER PANEL NEAR THE WHEEL WELL. (SHE SAID LATER THAT SHE FELT A SLIGHT BUMP WHICH SHE DIDN'T RELATE TO ANOTHER CAR AT THAT MOMENT). AS HER CAR SWERVED INTO MY LANE, I ATTEMPTED TO SWERVE TO THE LEFT TO AVOID HER. AT THE MOMENT THAT I PULLED THE STEERING WHEEL LEFT, HER REAR BUMPER MADE THE CONTACT WITH MY DURGANGO LISTED ABOVE. MY AIRBAG IMMEDIATELY DEPLOYED, STOPPING ME FROM BRAKING OR CONTROLLING THE STEERING. MY VEHICLE THEN WENT ACROSS THE MEDIAN GRASS (EAST BOUND) TOWARDS THE NORTHBOUND TRAFFIC. I COULD NOT SEE ANYTHING DUE TO THE AIRBAG, NOR COULD I STEER DUE TO THE AIRBAG ,NOR COULD I BRAKE DUE TO THE AIRBAG. AS THE AIRBAG BEGAN TO DEFLATE MY THE RIGHT SIDE OF MY DURANGO SLAMMED INTO A NORTHBOUND SEMI TRAILER TRUCK, SPUN AND ROLLED ONCE, LANDING ON THE SIDE OF THE ROAD IN AN UPRIGHT POSITION. MY 35 YEAR OLD STEP- SON DIED OF HEAD INJURIES. THIS AIRBAG SHOULD NEVER HAVE DEPLOYED. THERE WAS NO DAMAGE TO THE FRONT END OF THE VEHICLE (THE GRILL AND ENGINE ARE STILL INTACT, AS IS THE HOOD), EVEN AFTER THE COLLISION WITH THE SEMI TRAILER TRUCK AND THE ROLL OVER. MY DAUGHTER IN LAW HAS FILED SUIT AGAINST ME AND AGAINST CHRYSLER. THAT DOES NOT BRING MY SON BACK. CHRYSLER NEEDS TO BE MADE ACCOUNTABLE TO ALL OWNERS WHO HAVE THIS AIRBAG. THIS AIRBAG SHOULD NEVER HAVE DEPLOYED. CHRYSLER NEEDS TO RECALL ANY OF THEIR VEHICLES WHICH HAVE THIS UNSAFE, UNPREDICTABLE AIRBAG. *AK

• 08/27/2002· VISIBILITY

  THE REFLECTION OF THE LIGHT COLORED DASH ON THE WINDSHIELD IS SO BAD THAT AT TIMES IT IS VERY DIFFICULT TO SEE ROAD SIGNS AND OTHER TRAFFIC. A DARK COLORED DASH ON THIS VEHICLE TYPE IS ESSENTIAL AND A MODIFICATION SHOULD BE MADE AS SOON AS POSSIBLE.

• 08/24/2004· WHEELS

  1. CAR OPERATED NORMALLY. AGE 2 YRS., 5 MONTHS; 21,460 MILEES. STOPPED AT STOP SIGN, THEN PROCEEDED FORWARD. 2. 50 TO 75 FT. BEYOND STOP, LEFT FRONT WHEEL HUB & BEARING FAILED WITHOUT WARNING. LEFT FRONT WHEEL TURNED IN, PERHAPS 40-60DEGREES FROM STRAIGHT TRACK. RIGHT FRONT WHEEL UNAFFECTED; REMAINED ON STRAIGHT TRACK. LEFT FRONT WHEEL DIDN'T RESPOND TO STEERING AFTER FAILURE. CAR CAME TO A STOP. 3. CAR TOWED TO DEALER. NEW ASSEMBLY WAS IN STOCK; REPAIRE MADE WITHIN ONE HOUR. OLD PART RETURNED TO MFR. AS IT WAS STILL UNDER WARRANTY. COMMENT: HAD THIS HAPPENED AT HIGHWAY SPEEDS, THE FAILURE WOULD HAVE BEEN CATASTROPHIC. *AK

• 08/22/2007· SEATS

  TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE IDLING AT A TRAFFIC LIGHT, THE DRIVER'S SEAT UNEXPECTEDLY RECLINED. THE CONTACT STATED THAT THE SEAT COULD NOT BE RAISED. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND THEY STATED THAT THE CAUSE OF FAILURE WAS THE FRONT SEAT POWER ASSEMBLY. THE MECHANIC REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE FRONT SEAT POWER ASSEMBLY (NHTSA CAMPAIGN ID NUMBER: 03V035000). THE CURRENT AND FAILURE MILEAGES WERE 52,000.

• 08/19/2005· ENGINE AND ENGINE COOLING

  DT: AFTER PARKING CALLER TRIED TO START VEHICLE AND IT WOULD NOT START. CALLER STATED VEHICLE WAS MAKING A TICKING NOISE WHEN HE STARTED IT AND THEN IT WOULD STOP WHEN THE VEHICLE WARMED UP. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. *AK

• 08/13/2007· STEERING

  I JUST GOT OFF THE HIGHWAY. WHILE I WAS PARKING THE VEHICLE I HEARD POPPING NOISE UNDER THE HOOD AND I COMPLETELY LOST STEERING. THE BOLTS HOLDING THE INNER RODS AND RACK AND PINION BROKE OFF. AFTER SOME RESEARCH I FOUND OUT THAT THIS IS VERY COMMON PROBLEM FOR THIS LINE OF CHRYSLER VEHICLES. I CALLED CHRYSLER CUSTOMER SERVICE. THEY CLAIM THAT THIS IS NOT THEIR PROBLEM BECAUSE THE CAR IS NOT UNDER MANUFACTURE WARRANTY.. *TR

• 08/12/2003· UNKNOWN OR OTHER

  COMPLAINT ABOUT PROBLEMS INVOLVING THE 2002 CHRYSLER VAN. *MR THE CONSUMER WAS CONCERNED ABOUT THE STATUS OF HIS COMPLAINT. *SCC

• 08/12/2003· SUSPENSION

  FRAME/STRUCTURE OVER THE RIGHT SIDE STRUT HAS RUSTED. THIS COULD RESULT IN STRUT FAILURE AND VEHICLE LOSING STEERING. *AK THE CONSUMER WOULD LIKE TO BE UPDATED ABOUT THE STATUS OF THE COMPLAINT. *SCC

• 08/11/2017· ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING AT ANY SPEED, A FUEL ODOR WAS NOTICED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FREMONT AUTO MALL IN FREMONT, CA) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 216,000.

• 08/09/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AS THE RPM READING INCREASED. THE CONTACT STATED THAT AFTER SHUTTING THE ENGINE OFF AND RESTARTING, HE WAS ABLE TO DRIVE WITHOUT FAILURE. THE FAILURE LATER RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR

• 08/07/2004· POWER TRAIN

  I WAS DRIVING TO WORK, AND TRANSMISSION SKIPPED, MAKING NOISES, SO DROVE HOME, AND CHECKED WITH REPAIR MAN, INDICATED WAS TRANSMISSION., CALLED DEALER, THEY SAID WAS OUT OF WARRANTY (3YRS, 36K MILES), AND I HAD 43000. THEY WANTED ME TO BRING IT IN, AND MY EXPERIENCE IS YOU BRING IT THERE, AND IT COST TWICE AS MUCH., SO I TOOK IT ELSEWHERE, AND THEN I SAW A INTERNET SITE THAT SAID THEY EXTENDED THE WARRANTY ON THE 2002'S TO 70K, AND I HAD ALREADY HAD THE WORK DONE BY THEN BY SOMEONE OUT OF CHRYSLER., THEY STILL SAID IT WOULD NOT HAVE BEEN COVERED., BUT THAT ISNT HOW THE WEBSITE READ WITH THEIR ARTICLE., I'M STILL LOOKING FOR RELIEF OF $2000.00 FOR THE TRANSMISSION.*AK

• 08/06/2010· ENGINE AND ENGINE COOLING

  2002 CHRYSLER CONCORDE 2.7L ENGINE. ENGINE NOISE DUE TO EXCESS SLUDGE BUILD UP IN ENGINE EVEN THOUGH SUGGESTED MAINTENANCE ROUTINE WAS FOLLOWED PERFORMING OIL CHANGES AT PROPER INTERVALS. CLIO MICHIGAN CHRYSLER DEALERSHIP MAINTENANCE TECHNICIAN SUGGESTED A TOTAL ENGINE REBUILD OR A USED ENGINE REPLACEMENT AT A COST OF MORE THAN 3000.00 DOLLARS EVEN THOUGH THE ENGINE HAS ONLY 73774 MILES OF NORMAL DRIVING USE. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THERE HAVE BEEN NUMEROUS COMPLAINTS AND SUBSEQUENT CLASS ACTION LAWSUITS FILED AGAINST DAIMLER CHRYSLER CORPORATION AS A RESULT OF PREMATURE FAILURE OF THE 2.7L ENGINE MANUFACTURED BY THE CHRYSLER CORPORATION. I THEN FILED A FORMAL COMPLAINT WITH THE CHRYSLER CORPORATION IN REGARD TO THE ENGINE NOISE AND POSSIBLE PREMATURE FAILURE AND SUGGESTED REPAIR COST AND AS OF HIS DATE HAVE NOT BEEN CONTACTED BY THE SAID CORPORATION. *TR

• 07/29/2005· ENGINE AND ENGINE COOLING

  DT: 2002 CHRYSLER CONCORD LX. CONSUMER COMPLAINED OF AN ENGINE FAILURE. IT FIRST STARTED BY THE ENGINE KNOCKING AND LIGHT COLORED SMOKE FROM THE TAIL PIPE. THE CAR WAS MAINTAINED WITH OIL CHANGES EVERY 3000 MILES. TOOK T VEHICLE O DEALER, AND THEY SAID IT WAS NOT UNDER WARRANTY. THEN ENGINE SPECIALIST SAID VEHICL NEEDED A BRAND NEW ENGINE AT THE COST OF $5500.*AK I WAS TOLD BY THE ENGINE SPECIALIST THAT THERE IS DEFECT IN THE OIL PUMP AND IT WILL NOT MAINTAIN OIL PRESSURE AND THIS CAUSES OIL SLUDGE AND THIS IN TURN LOCKS THE ENGINE UP. I HAVE ONLY OWNED THE CAR 7 MONTHS I BOUGHT IT USED AND I STILL OWE $9000. ON THIS CAR NOW. I HAVE DID RESEARCH ON THE INTERNET AND FOUND AT LEAST 900 OTHER CASES OF THIS PROBLEM.

• 07/19/2006· LATCHES/LOCKS/LINKAGES

  DT*: THE CONTACT STATED THE TAILGATE OPENS WHILE VEHICLE IS BEING DRIVEN. THERE WERE NO OCCURRENCES THAT WOULD HAVE AN AFFECT ON THE LATCH. THE VEHICLE HAS NOT BEEN LOOKED AT BY THE DEALER.

• 07/10/2002· ENGINE AND ENGINE COOLING

  WHILE THE CONSUMER WAS DRIVING THE VEHICLE SHOUT DOWN WITHOUT WARNING. *YH

• 07/06/2004· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS NEEDED TO BE REPLACED. *AK THE BRAKE PADS WERE WORN AND THE ROTORS WERE WARPED. *NM

• 07/05/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD RATTLING SOUND COMING FROM THE ENGINE. THE VEHICLE IS NO LONGER ABLE TO BE DRIVEN. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 108,780.

• 06/22/2004· SUSPENSION

  STRUT STRIKER CAP (FRONT) IS SQUEAKING WHEN THERE IS A JOUNCE AT 5-8 MPH. THIS IS EXACTLY LIKE THE NHTSA ITEM # 10000901 WHICH IS A REAR STRUT STIKER CAP PROBLEM.*AK

• 06/17/2003· STRUCTURE

  CONSUMER RECEIVED A RECALL NOTICE, BUT THE DEALER DID NOT RECEIVE THE BOLTS NEED FOR COMPLETION OF REPAIR. *MR *TT *JB

• 05/30/2009· SEATS

  2002 CHRYSLER CONCORDE. DRIVER'S SEAT BACK SUDDENLY RECLINED. THE SEAT BACK WILL NOT STAY UP. CHRYSLER RECALL C04 (NHTSA CAMPAIGN NUMBER 03V035000 HAD ALLEGEDLY BEEN PERFORMED ON THIS VEHICLE BY THE SELLING DEALER, LAFLAM CHRYLER IN RUNNEMEDE, NJ, ON FEB 20, 2007. THIS RECALL IS SUPPOSED TO ENTAIL REPLACEMENT OF THE SEAT BOLT ASSEMBLY TO PREVENT THIS PROBLEM. I AM THE ORIGINAL OWNER. *TR

• 05/24/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILS TO START OCCASIONALLY. THE DEALER PERFORMED A TUNE-UP ON THE VEHICLE. APPROXIMATELY THREE WEEKS LATER, THE VEHICLE BEGAN TO OVERHEAT. THE MECHANIC STATED THAT THE VEHICLE NEEDED A TRANSMISSION FLUSH, BELTS, AND A NEW WATER PUMP AND PERFORMED THE REPAIR. APPROXIMATELY TWO DAYS LATER, THE ENGINE COMPLETELY FAILED WITHOUT WARNING. THE MECHANIC STATED THAT THE ENGINE WAS BLOWN, BUT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 75,000 AND FAILURE MILEAGE WAS 70,000.

• 05/22/2003· SEAT BELTS

  LETTER FROM CHRIS YAYAS (FL) CONCERNING THE SAFETY OF SEAT BELTS IN CHRYSLERS AND REQUEST THAT CHRYSLER RETRO-FIT ALL AUTOMOBILES WITH DEFECTIVE SEAT BELTS. REPLY TO CHRIS YAYAS AND SEND A COPY TO WASH OFC, DOT/1#2003-4279. *AK *CB *JB