2002 Chevrolet Venture

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2004· ELECTRICAL SYSTEMFire

  SYLVANIA BULB IN THE REAR BRAKE LIGHT SOCKET ON PASSENGER SIDE FAILED. WHEN I WENT TO REPLACE THE BULB I FOUND THE BULB AND SOCKET HAD MELTED. REPLACED THE BULB INTO THE BURNT SOCKET AND IT IS NOW WORKING. MY CONCERN IS THAT NO FUSE BLEW AND WHY DID THIS SOCKET MELT AND BURN? VEHICLE IS A 2002 CHEVROLET, VETURE VIN NUMBER 1GNDX03E92D22013. I HAVE SEVERAL PHOTOS OF THE FAILED BULB DENOTING THE DAMAGE THAT OCCURED FROM THE HEAT. CONTACTED THE DEALER AND HE SAID I COULD PAY HIM $70.00 TO DO AN ELECTRICAL DIAGNOSIC CHECK. HAVE ALSO WRITTEN TO GM ABOUT IT. *AK

• 12/30/2002· AIR BAGSCrash

  WHILE DRIVING AT 30 MPH, VEHICLE WAS IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THIS RESULTED IN INJURIES TO PASSENGER AND DRIVER. *AK

• 12/28/2016· AIR BAGS,SEAT BELTSCrash

  TAKATA RECALL I WAS DRIVING AND RAN OFF THE EDGE OF THE ROAD AND OVER CORRECTED MYSELF AN HIT AN EMBANKMENT HEAD ON AND MY FACE WENT INTO THE STEERING WHEEL AND THEN WAS THROWN FOR THE VAN OUT THE BACK PASSENGER WINDOW AND THE VAN THEN LANDED ON MY FOOT BEFORE I HIT THE ROAD DUE TO AIR BAG NEVER DEPLOYING MY NOSE WAS TORN ABOUT OFF MY FACE AND BROOK 4 RIBS FRACTURED 5 AND MY FOOT AND ANKLE AND FOOT WAS BADLY DAMAGED MY SEAT BELT WAS PUT ON BUT FOR SOME REASON DIDN'T WORK. *TR

• 12/27/2006· ENGINE AND ENGINE COOLING

  WITHOUT WARNING, MY 2002 CHEVY VENTURE VAN'S A/C STOPPED WORKING -- A.C. SPECIALIST DETERMINED THAT NOT ONLY DID THE COMPRESSOR STOP WORKING, IT SOMEHOW HAD EXPLODED AND SENT FREON AND METAL SHARDS CAUSING ADDITIONAL DAMAGE AND HIGHTER COSTS -- THIS WAS IN JUNE A COUPLE OF WEEKS BEFORE VACATION - WHAT COULD WE DO BUT PAY THE ALMOST $2,000 COSTS (A LOT OF LABOR!). AN A/C COMPRESSOR GOING WHEN IT'S ONLY 4 YEARS OLD? WHAT A DEFECTIVE PART! SOON AFTER THIS INCIDENT, THE FUEL GAUGE STOPPED WORKING - CAN'T AFFORD ANOTHER PRICEY REPAIR, SO WE'VE BEEN TRACKING MILEAGE WITH THE TRIP ODOMETER TO TELL US WHEN IT'S TIME TO REFILL. THIS CAR DOESN'T HOLD A CANDLE TO MY OLD 1990 LUMINA VAN THAT LAST TO OVER 200,000 MILES! VERY DISAPPOINTED WITH CHEV -- DON'T KNOW IF I'LL EVER BUY AMERICAN AGAIN!!!

• 12/27/2002· ENGINE AND ENGINE COOLING

  CONSUMER CALLED COMPLAINS ABOUT HAVING PROBLEMS WITH THE VEHICLE STALLING STATED THAT WHILE DRIVING THE VEHICLE HAS LOST COMPLETE POWER AND HAS COME TO A COMPLETE STOP ON THE MIDDLE OF THE HIGHWAY. DEALER WAS CONTACTED AND THE VEHICLE HAS BEEN AT THE SHOP 8 TIMES TOTAL SINCE SEPTEMBER. TS

• 12/27/2002· ENGINE AND ENGINE COOLING

  WHILE DRIVING AT ANY SPEED ENGINE WILL SHUT OFF WITHOUT WARNING. CONSUMER HAD THE VEHICLE SERVICED 3 TIMES FOR THIS PROBLEM BY THE DEALERSHIP, BUT THEY CANNOT FIX THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS

• 12/25/2004· EXTERIOR LIGHTING

  TAIL LAMP BULB BASE AND/OR SOCKETS ON GENERAL MOTORS MINIVANS HEATING UP AND MELTING CAUSING A DISCONNECTION OF THE CIRCUIT AND LOSS OF STOP AND TURN SIGNALS. SAME CONDITION AS WITH THE SUV'S IN RECALL # 04V527000. REPLACING BULBS ARE ONLY A TEMPORARY FIX.*AK

• 12/23/2005· ENGINE AND ENGINE COOLING

  LOW COOLANT LIGHT ON MY 2002 CHEVY MALIBU HAS BEEN COMING ON. THE CHEVY DEALER CHECKED THE LOW COOLANT LIGHT COMING ON, CHECKED FOR LOW COOLANT. FOUND INTAKE MANIFOLD GASKET LEAKING INTERNALLY. COOLANT MIXING WITH OIL. *NM

• 12/23/2003· SERVICE BRAKES, HYDRAULIC

  WHEN THE BRAKES WERE APPLIED THERE WAS A DELAY BEFORE THE VEHICLE WOULD STOP AND THE PEDAL WOULD GO DOWN TO THE FLOOR. THE DEALER ATTEMPTED TO FIX THIS PROBLEM BUT IT RECURRED. *NLM FAILURE OF BRAKES AND AWD SYSTEM HAS OCCURED THREE TIMES. THERE WAS A DELAY IN STOPPING WHEN BRAKES WERE APPLIED. THE BRAKE PEDAL WOULD GO TO THE FLOOR BOARD WHEN DEPRESSED.*MR

• 12/19/2013· FUEL SYSTEM, GASOLINE

  I PURCHASED A USED 2002 CHEVY VENTURE WITH ONLY 84,000 AND THE FIRST THING I DID WAS FILL IT WITH GAS FOR THE NEXT DAY OF SCHOOL DROP OFFS AND PICK UPS . I GOT HOME PARKED IT AND THE NEXT DAY A SMALL PUDDLE OF GAS WAS UNDER DRIVERS SIDE SLIDING DOOR. I LOOKED ON LINE AND FOUND A RECALL SO I CALLED THE CHEVY DEALER AND THEY SAID MY VIN # WAS NOT ONE THAT WAS COVERED. SO NOW WE HAVE OUR NEW VAN SITTING IN OUR DRIVE WAY WITH NO MONEY TO FIX IT TILL NEXT WEEK. I THINK GM REALLY NEEDS TO STEP UP AND FIX THEIR PROBLEM... I FOND SEVERAL PEOPLE IN THE SAME BOAT. AND STILL AFTER THEY BOUGHT A NEW TANK A WEEK OR TWO LATER THE SAME THING OCCURRED.. SO NOW WHAT... WHO IS KEEPING THE AUTOMOTIVE COMPANIES ACCOUNTABLE.. DOES SOME SMALL CHILD HAVE TO BE INJURED OR GOD FORBID LOOSE THEIR LIFE... SOME ONE NEEDS TO DO SOMETHING.... *TR

• 12/19/2006· ENGINE AND ENGINE COOLING

  I HAVE A 2002 CHEVY VENTURE VAN THAT EARLIER THIS SUMMER STARTED TO LOSE ENGINE COOLANT. WEB RESEARCH SHOWS MANY OTHER FAILS OF THIS TYPE ON THE CHEVY VENTURE VAN. I TOOK IT TO A LOCAL MECHANIC WHO PERFORMED A COOLANT LEAK CHECK AND FOUND THE HEAD GASKET FAILED IN TWO PLACES. IT APPEARS TO BE A DESIGN PROBLEM BUT GM REFUSES TO HELP, COST OF THE REPAIR WAS OVER $500. THE VEHICLE JUST CAME OUT OF WARRANTY THE FIRST OF THE YEAR. NOT A SAFETY PROBLEM - DESIGN PROBLEM. WOULD LIKE A RECALL AND GM TO PAY FOR THEIR DESIGN PROBLEM. *NM

• 12/19/2002· ENGINE AND ENGINE COOLING

  WHILE MAKING A RIGHT HAND TURN VEHICLES ENGINE SHUT OFF. CONSUMER TOOK TO DEALER AND DEALER CANT DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.----TS

• 12/17/2015· ENGINE AND ENGINE COOLING,AIR BAGS

  TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THE DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 04/06/16*LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 04/19/2016.*JB

• 12/16/2004· SERVICE BRAKES, HYDRAULIC

  THE DESIGN OF THE ABS ON THE 2002 CHEVY VENTURE (AWD) IS THAT THE ABS IS TIED TO THE AWD FOR TRACTION CONTROL. THE FRONT LEFT AND RIGHT ABS SENSORS HAVE CRACKED 4 TIMES IN THE PAST 2 YEARS ON OUR VEHICLE, WITH THE 5TH TIME OCCURRING THIS MONTH. WHEN THE ABS SENSORS (HUB ASSEMBLY) MALFUNCTIONS, IT DISENGAGES THE AWD. WHILE THE ABS AND AWD SHOULD BE TIED TOGETHER FOR TRACTION CONTROL, THEY SHOULD NOT DISENGAGE EACH OTHER. IN ADDITION, THERE IS NO WARNING WHEN THE ABS MALFUNCTIONS, AND ONCE IT MALFUNCTIONS, IT DOES NOT STAY MALFUNTIONED. THIS MEANS THAT THE NEXT TIME YOU START THE VEHICLE, THE ABS WARNING LIGHT IS NO LONGER ON. IF YOU ARE BRAKING AT THE TIME OF THE MALFUNCTION, IT IS VERY DIFFICULT TO STOP, WHICH COULD RESULT IN AN ACCIDENT. WE BOUGHT THE VENTURE SPECIFICALLY FOR THE AWD FEATURE, AND IT IS UNFORTUNATE THAT DUE TO POOR DESIGN OR LACK OF QUALITY CONTROL ON THE PART, WE DO NOT HAVE THE RELIABILITY OF THE AWD, NOT TO MENTION THE POSSIBLE ACCIDENT(S) THAT COULD OCCUR.*AK

• 12/13/2006· EXTERIOR LIGHTING

  2002 MALIBU. TURN SIGNAL/HAZARD FLASHER FAILURE. *NM

• 12/13/2002· WHEELS

  VERLAND IS AN ICF/MR FACILITY IN SEWICKLEY PA. WE USE OUR VEHICLES DAILY TO TRANSPORT OUR CLIENTS TO THEIR PROGRAMS, DR'S. APPTS, ETC. WE PURCHASED A 2002 CHEVROLET VENTURE MINI VAN IN NOVEMBER 2001. THE SAME VAN HAS HAD 3 INSTANCES WHERE THE WHEEL STUDS HAVE BROKEN AND THE FRONT TIRE HAS COME LOOSE. OUR STAFF HAS NOTICED THE PROBLEM AND GOTTEN OFF OF THE ROAD BEFORE ANY ACCIDENT HAS HAPPENED. WE HAVE CONTACTED CHEVROLET AS WELL AS THE SELLING DEALER AND THEY REFUSE TO ACKNOWLEDGE THAT THIS IS A PROBLEM WITH THE VAN AND THEY HAVE PUT THE BLAME ON US. THE LATEST FAILURE WAS ON 12/10/02 AND A TOW TRUCK WAS CALLED TO TOW THE VAN TO A CHEVROLET DEALER. THE TOW TRUCK DRIVER COMMENTED THAT HE HAD NEVER SEEN THIS PROBLEM OCCUR ON ANY VEHICLE, LET ALONE A NEW VAN, AND HE WAS AN IMPARTIAL OBSERVER TO THE PROBLEM. I WAS INFORMED BY THIS CHEVROLET DEALERSHIP THAT THE PROBLEM WOULDN'T BE COVERED BY CHEVROLET AND THE COST WAS $401.32. THIS VAN HAS 23,000 MILES AND SHOULD STILL BE COVERED UNDER THE "BUMPER TO BUMPER" WARRANTY. I AM NOT LOOKING FOR ANYTHING EXCEPT TO HAVE THE VAN REPAIRED. WE HAVE BEEN LUCKY THAT WE HAVE HAD NO INJURIES TO OUR STAFF OR CLIENTS AS WELL AS THE GENERAL PUBLIC YET. ANY HELP YOU COULD PROVIDE WOULD BE GREATLY APPRECIATED.

• 12/10/2005· EXTERIOR LIGHTING

  THE LEFT REAR (DRIVER'S SIDE) BRAKE LIGHT (UPPER MOST BULB/3057) KEEPS BURNING OUT. THIS HAS OCCURRED THREE TIMES IN THE LAST THREE YEARS. UPON INSPECTION OF THE BULB, THERE IS PHYSICAL DAMAGE (MELTING) ON THE MALE BULB CONNECTION. *JB

• 12/05/2020· ENGINE

  BLOWN INTAKE MANIFOLD GASKET. VEHICLE DID NOT HAVE AN OVERHEATING ISSUE, AND HAS BEEN WELL MAINTAINED SINCE I'VE OWNED IT. DROVE ACROSS A STEEP 7 MILE HILL, TEMP GAUGE STARTED MOVING ABOVE NORMAL. I STOPPED AND LET IT COOL DOWN, MOTOR GOT TO ABOUT 245 DEGREES WELL BEFORE ANY WARNING LIGHTS WERE ABLE TO COME ON. STARTED THE MOTOR AND IT SOUNDED DIFFERENT SO I POPPED THE HOOD AND THE COOLANT OVERFLOW WAS BUBBLING. NOTICED THE WINDSHIELD STARTED STEAMING UP, AND A VERY ROUGH IDLE. SHUT THE MOTOR OFF AND STARTED IT AGAIN. WHITE SMOKE COMING FROM THE TAILPIPE. TURN IT OFF AGAIN AND OPENED THE OIL CAP AND IT HAD THE MAYO LOOK AND SMELLED OF ANTIFREEZE. PULLED THE DIPSTICK AND THE OIL WAS BROWN AND SEPARATED. GOT IT HAULED HOME. DID AN INSPECTION AND ANTIFREEZE WAS ALL DOWN THE BLOCK. TOOK THE MOTOR APART AND THE LOWER INTAKE MANIFOLD GASKET WAS JUST DETROYED. CHEVROLET HAS HAD NOTHING BUT PROBLEMS OUT OF THESE 3.4 GEN 3 MOTORS. THEY ALL NEED TO BE RECALLED AND THE PROBLEM CORRECTED. DOESN'T MATTER IF YOU KEEP THE COOLANT FLUSHED AND OIL CHANGED. HEAD GASKETS WERE IN THE SAME SHAPE I CHANGED THEM TOO. ALL TOGETHER COST ME OVER $1000 BETWEEN GASKET KITS, HEAD BOLTS, INTAKE BOLTS, COOLANT, OIL, FILTER, FLUSH, AND THAT WAS CHANGING THE HEAD GASKET, LOWER AND UPPER INTAKE MANIFOLD GASKET COMPLETELY BY MYSELF. THESE MOTORS ARE SO HARD TO WORK ON, I JUST COULDN'T AFFORD TO HAVE SOMEONE DO IT FOR ME. IT'S JUST BAD TO BUY A VEHICLE AND HAVE THIS PROBLEM. MOST VENTURE OWNERS HAVE CHANGED HEAD GASKETS OR INTAKE GASKETS MORE THAN ONCE. TOYOTA RECALLED THEIR 3.0 MOTORS FOR THIS PROBLEM, WHY IS GM NOT MADE TO RECTIFY THIS CONTINUOUS PROBLEM. THE VAN HAS ALOT OF OTHER PROBLEMS AS WELL, BODY RUST, HEADLIGHTS YOU CANNOT SEE WITH, OIL SEAL LEAKS, STEERING KNUCKLE PROBLEMS, SLIDING DOOR ISSUES, RADIO PROBLEMS, ELECTRICAL PROBLEMS, SIGNAL LIGHTS, ABS PROBLEMS. FUEL PUMP PROBLEMS. IT'S A LEMON

• 12/04/2006· ENGINE AND ENGINE COOLING

  COOLANT LEAK. HEAD GASKET WAS DISINTEGRATING DUE TO TYPE OF COOLANT GM USED. HEAD GASKET HAD TO BE REPAIRED. $750. *JB

• 12/03/2003· AIR BAGSCrash

  WHILE DRIVING AT 30 MPH CONSUMER STRUCK A LARGE DEER CROSSING THE ROAD. CONSUMER WAS WEARING SEAT BELTS, BUT THE AIR BAGS DID NOT DEPLOY. SEVERAL MONTHS LATER, CONSUMER'S SON SWERVED TO AVOID HITTING A DEER. VEHICLE ROLLED INTO A DITCH, FLIPPED ON ITS ROOF, AND SLID DOWN AN EMBANKMENT. SEAT BELTS WERE WORN, BUT THE AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES . *AK

• 12/01/2012· ENGINE

  VEHICLE WAS SHOWING 'HOT COOLANT TEMPERATURE' AND WAS TAKEN TO THE MECHANIC FOR REPAIRS. AFTER JUST MONTHS THE SAME PROBLEM RETURNED. *TR

• 11/29/2002· SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROLCrash

  I WAS IN A WRECK LAST MONDAY NIGHT WHILE DRIVING A COMPANY VAN. THE CRUISE CONTROL WHEN YOU SET IT AT A SPEED THEN GO DOWN A HILL IT WOULD GET 15-20 MILES FASTER. ANY HOW THE RIGHT FRONT TIRE WENT DOWN AND I HIT A GUARD RAIL WITH THE FRONT OF THE VAN A FIRE STARTED IMMEDIATELY BY MY LEFT FOOT AND NONE OF THE FRONT AIR BAGS DEPLOYED UNTIL THE FIRE GOT TO THEM. THE VAN ROLLED OVER ONCE AND LANDED ON ITS WHEELS THE DOORS WOULDN'T OPEN I ROLLED DOWN THE PASSENGER SIDE WINDOW AND GOT OUT THAT WAY AND THE ABS BRAKES WOULD LOCK UP WHEN YOU HAVE TO GET ON THEM REAL HARD. DT

• 11/28/2011· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT SMELLED GASOLINE FUEL FROM THE VEHICLE WHILE PARKED. WHEN HE ATTEMPTED TO REFUEL THE VEHICLE, IT WOULD TAKE THIRTY MINUTES TO ADD TWO GALLONS TO THE TANK. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V349000 ( FUEL SYSTEM, GASOLINE:STORAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE UNKNOWN.

• 11/27/2007· POWER TRAIN

  I PURCHASED MY 2002 CHEVROLET IMPALA LS IN DECEMBER, 2004. GREAT LOOKING VEHICLE WITH NUMEROUS PROBLEMS. THE MOST RECENT AND SEVERE HAS COME OVER THE LAST FEW DAYS. WHILE ACCELERATING ON AN ENTRANCE RAMP, THE CAR WILL NOT SHIFT PROPERLY; VERY ROUGH AND THE RPM'S GO TO 4000 OR ABOVE BEFORE SHIFTING OR IF I LET OFF THE ACCELERATOR. I AM TERRIFIED THAT THE TRANSMISSION IS GOING TO COME OUT COMPLETELY WHILE DRIVING WITH MY FAMILY IN THE VEHICLE; I AM TAKING THE CAR TO A MECHANIC TO HAVE IT LOOKED AT. I HAVE ALSO BEEN RESEARCHING OTHER COMPLAINTS ABOUT THE CAR, AND TO MY HORROR, I AM EXPERIENCING MUCH OF THE SAME AS OTHER CONSUMERS. HOW CAN SO MANY COMPLAINTS BE ISSUED ABOUT THE SAME VEHICLE AND GENERAL MOTORS NOT FIXING THE PROBLEMS?? *TR

• 11/25/2002· AIR BAGS

  CONSUMER STATES: WHILE DRIVING AT THE SPEED OF 35MPH WAS INVOLVED IN A SIDE COLLISION NEITHER AIR BAG DEPLOYED. DEALER HAS BEEN NOTIFIED. IF YOU HAVE ANY ADDITIONAL INFORMATION FEEL FREE TO ADD. TS

• 11/19/2004· ENGINE AND ENGINE COOLING

  60,000 MILES ON 2002 VENTURE 3.4 AND LOOSING COOLANT (INTAKE GASKET ) I ALSO OWN A 1996 CHEVROLET 1500 WOW YEP I REPLACED GASKET ON IT 5.0 PLASTIC GASKETS. *AK

• 11/15/2008· EXTERIOR LIGHTING,EQUIPMENT

  I OWN A 2002 CHEVY VENTURE AND AM HAVING PROBLEMS WITH THE BACK BRAKE LIGHTS BURNING OUT/ CIRCUIT BOARDS MELTING . I HAVE HAD THIS LOOKED AT BY A GM DEALERSHIP AND THIS IS WHAT THEY TOLD ME. *TR

• 11/13/2011· FUEL SYSTEM, GASOLINE

  FUEL GAUGE READS ERRATICALLY. *TR

• 11/13/2006· ELECTRICAL SYSTEM

  THE FIRST YEAR WE OWNED THE VEHICLE WAS GREAT. AFTER THE FIRST YEAR WE HAVE HAD NOTHING BUT PROBLEMS, FRUSTRATIONS AND THE RUN AROUND. THE MOST SERIOUS PROBLEM IS THE ONE I WILL SHARE WITH YOU TODAY. FOR OVER A YEAR NOW, MY BATTERY LIGHT WOULD COME ON WHILE I WAS DRIVING. I HAVE TAKEN THE VAN INTO THE DEALERSHIP SEVERAL TIMES. THEY CAN NEVER DUPLICATE THE INCIDENT. THANK GOODNESS THAT IT HAS NEVER STALLED WHILE DRIVING BUT I AM SURE IT IS JUST A MATTER OF TIME. I HAVE A SMALL CHILD AND MY HUSBAND IS MILITARY, SO MY HUSBAND IS NOT WITH US WHEN WE TRAVEL. NATURALLY I AM VERY CONCERNED THAT MY CHILD AND I WILL BE ON THE HIGHWAY ALONE. THEY HAVE REPLACED SEVERAL PARTS (STARTER, WIRES, THIS TIME THE BATTERY, OTHER TIMES NO PARTS AT ALL) IN THE VEHICLE BUT NOTHING HAS CORRECTED THIS PROBLEM. I KEEP GOING BACK AND THE SERVICE DEPARTMENT KEEPS GIVING THE VEHICLE TO THE SAME TEAM. I AM SO FRUSTRATED AND I FEEL LIKE I WAS SOLD A NEW LEMON. *JB

• 11/13/2001· TIRES

  BULGE IN SIDEWALL PARALLEL AND SAME SIZE AS THE "F" NEXT TO FIRESTONE NAME ON TIRE. INSPECTION REVEALED THAT SIDEWALL HAD SEPARATED.*AK (DOT NUMBER: BCB3301 TIRESIZE: P215/70R15)

• 11/12/2004· FUEL SYSTEM, GASOLINE

  THE VEHICLE'S GAS TANK</A> HAD A SMALL LEAK. *NM THE FUMES COULD BE SMELLED IN THE GARAGE AND SMALL SPOTS WERE SEEN ON THE GARAGE FLOOR. THE MECHANIC TOLD THE CONSUMER THAT THE TANK WAS PLASTIC AND A KNOB HAD BROKE OFF CAUSING THE LEAK. *TC

• 11/11/2007· ENGINE AND ENGINE COOLING

  MY 2002 CHEVY VENTURE WAS BROUGHT TO THE DEALER IN 2004 FOR NORMAL MAINTENANCE. WHEN I WENT TO PICK UP THE VAN I WAS TOLD BY THE SERVICE PERSON THAT THEY REPLACED THE INTAKE MANIFOLD GASKET, WHICH I WAS UNAWARE THAT IT WAS EVEN A PROBLEM. THIS WORK WAS DONE UNDER WARRANTY AND I WAS TOLD BY THE SERVICE PERSON THAT IT WAS CONTINUING PROBLEM WITH THE VENTURES. IT IS NOW NOVEMBER 2007 AND THE GASKET NEEDS TO BE REPLACED AGAIN AND THE VEHICLE IS OUT OF WARRANTY. I RECEIVED A $946.00 DOLLAR ESTIMATE FROM MY LOCAL MECHANIC. I CONTACTED THE DEALERSHIP AND THEY ALSO WANT TO CHARGE ME FOR THE REPAIR. IF THIS IS A DEFECT THEN CHEVY / GM SHOULD REPAIR THIS FOR FREE. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS GASKET PROBLEM. PLEASE HELP. *TR

• 11/11/2004· EXTERIOR LIGHTING

  OUR 2002 CHEVY VENTURE VAN HEADLIGHTS KEPT GOING OUT AT NIGHT WHILE WE WERE DRIVING DOWN THE ROAD. I TOOK IT TO THE GARAGE WHERE I BOUGHT IT AND THEY SAID THAT THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, THE SCHEMATICS DON'T SHOW HOW TO FIX IT. THEY EVEN SAID THEY CALLED GM ENGINEERS AND THAT THEY SAID THEY DIDN'T KNOW HOW TO FIX IT. SO FOR THE NEXT YEAR THE GARAGE KEPT PUTTING IN DIFFERENT PIECES AND SENDING THE VAN HOME WITH US TO DRIVE. MIND YOU THIS IS NOT SOMETHING LIKE THE FAN MOTOR GOING OFF IT'S THE DAM HEADLIGHTS GOING OFF WHILE AT NIGHT AND GOING DOWN THE ROAD . THE SAME THING HAPPENED TIME AND TIME AGAIN HEADLIGHTS GO OUT WHILE YOU ARE DRIVING DOWN THE ROAD. AFTER A YEAR OF THIS, WE TOOK IT TO THE VAN TO THE GARAGE AND THEY KEPT IT FOR 6 WEEKS. WE KEPT GETTING DIFFERENT EXCUSES OF WHY IT WASN'T FINISHED YET, SO AFTER THE 6 WEEKS, THEY STILL DIDN'T CALL, I WAS FED UP ENOUGH I WENT AND GOT THE VAN. THE SERVICEMAN STATED GM STARTED A FORUM WEB PAGE TO WERE IF YOU HAVE A PROBLEM WITH A VEHICLE, YOU CAN LOG ON THERE AND TRY TO FIND AN ANSWER. THAT'S HOW THEY FOUND THE NEXT PART THEY CHANGED. SINCE WE HAVE GOTTEN THE VAN BACK ON OCTOBER 18TH THE HEADLIGHTS HAVE STAYED ON. THEN WE THINK IT TOOK 13 MONTHS FOR THIS PROBLEM TO OCCUR THE 1ST TIME. WHAT HAPPENS IF IT HAPPENS AGAIN AND IT CAUSES AN ACCIDENT OR DEATH ??? I THINK WE SHOULD BE COMPENSATED FOR BEING THE GUINEA PIGS, IN THIS RESEARCH PROJECT. THE CHEVY SERVICE REP STATED ALL HE COULD DO IS MAYBE GET US 1 FREE YEAR OF SERVICE, I DON'T THINK THIS IS NO WHERE NEAR WHAT IS OWED FOR PUTTING OUR LIVES IN DANGER. PLEASE HELP. *JB

• 11/09/2009· ENGINE AND ENGINE COOLING

  2002 CHEVY VENTURE - MANIFOLD INTAKE AND HEAD GASKET FAILURE AT APPROX. 70K MILES DUE TO FAULTY ENGINE DESIGN AND DEX-COOL CORROSION. GM LOST CLASS ACTION LAWSUIT IN 2008 ABOUT THIS PROBLEM. THESE GASKETS SHOULD NOT BE FAILING ANYWHERE NEAR THIS EARLY. GM NEEDS TO RECALL THIS ENGINE (3.4L V6) AND FIX THE PROBLEM. *TR

• 11/09/2005· FUEL SYSTEM, OTHER

  FUEL GAUGE PROBLEM ON 2002 CHEVY VENTURE. STAYS AT FULL WHEN DRIVING (NEVER MOVES), STAYS AT EMPTY (NEVER MOVES) WITH LOW FUEL LIGHT ON WHEN IDLING. THAT'S IT, THE FUEL GAUGE SHOWS NO OTHER AMOUNT OF FUEL. NOTHING OUT OF THE ORDINARY HAPPENED TO SIGNAL THE START OF THIS PROBLEM. HAS CAUSED VEHICLE TO RUN OUT OF GAS WITHOUT ANY KNOWLEDGE. NO REPAIRS HAVE SOLVED THIS PROBLEM. MANY OTHER COMPLAINTS ON VARIOUS MESSAGE BOARDS ON THE INTERNET FROM OTHER CHEVY VENTURE OWNERS WITH SIMILAR PROBLEM AND NO LUCK IN CORRECTION OF THE PROBLEM. *JB

• 11/07/2004· SERVICE BRAKES, HYDRAULIC

  FOR THE LAST TWO YEARS, I HAD TO REPLACE THE REAR WHEEL CYLINDERS AND BRAKES. REPLACING THE BRAKES WAS NECESSARY DUE TO THE FACT THAT THE LEAKING WHEEL CYLINDERS LUBRICANT GOT ONTO THE BRAKE SHOES. *JB

• 11/05/2004· TIRES

  THE VEHICLE SPARE TIRE COULD NOT BE RELEASE FROM THE STORAGE AREA UNDER THE REAR BUMPER OF THE CONSUMER'S VAN. *NM WHILE DRIVING, THE REAR LEFT TIRE SHREDDED TO PIECES. WHEN THE CONSUMER ATTEMPTED TO CHANGED THE TIRE AND REPLACE IT WITH THE SPARE, SHE DISCOVERED THE SPARE TIRE WOULD NOT MOVE FROM ITS LOCATION. THE CONSUMER WAS TOLD THAT AFTER A FEW YEARS THE SPARE RUSTED UP INSIDE THE STORAGE AREA. THE SERVICE DEPARTMENT LUBED AND USED A GREASE GUN AND THE SPARE CAME OUT JUST LIKE IT WAS SUPPOSED TO AND WENT BACK IN AS WELL. *TC

• 11/04/2021· FUEL SYSTEM, GASOLINE

  The contact owns a 2002 Chevrolet Venture. The contact stated that while the vehicle was parked, a fuel odor was detected inside the cabin of the vehicle. Additionally, the vehicle was consuming an excessive amount of fuel. The contact's neighbor, an independent mechanic, diagnosed that there was fuel leaking between the connection of the fuel line and fuel tank. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

• 11/03/2004· VISIBILITY

  UNDER NORMAL DRIVING CONDITIONS, THE AIR COMPRESSOR WAS DETERMINED TO HAVE CRACKED. THIS CAUSES THE RELEASE OF THE FREON AND OVER A $1,000 IN REPAIRS. IT APPEARS THAT OTHER GM VEHICLES ARE HAVING THE SAME PROBLEM WITH THEIR COMPRESSOR'S AS WELL. THE VEHICLE INVOLVED IS A 2002 CHEVROLET VENTURE.*AK

• 11/03/2004· STRUCTURE

  THE SLIDING DOOR DOES NOT RETRACT AS IT SHOULD. THE DEALER STATED THE VEHICLE FUNCTIONED AS DESIGNED. *JB EXCESSIVE PRESSURE TO REVERSE DOOR WHEN CLOSING. *TC

• 11/02/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT ALL THE FUEL FILLER NECKS WERE FRACTURED, WHICH CAUSED FUEL TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000.

• 11/02/2008· FUEL SYSTEM, GASOLINE,EQUIPMENT

  IN JULY 06' I BOUGHT AND INSTALLED A WIX BRAND #33183, PLASTIC BODY, GASOLINE LINE FILTER ON MY 02' CHEVY VENTURE. IN THE SPRING OF 08' I FOUND THAT IT WAS LEAKING GASOLINE ON THE FLOOR OF MY GARAGE. I BELIEVE A LEAK HAD DEVELOPED IN THE PLASTIC BODY. I CONTACTED WIX IN APRIL 08' AND TURNED OVER THE FILTER FOR EVALUATION. I HAVE YET TO RECEIVE A REPORT BACK AFTER NUMEROUS INQUIRIES. *TR

• 11/01/2010· ELECTRICAL SYSTEMFire

  2002 CHEVROLET VENTURE, EXPERIENCED AN ELECTRICAL FIRE IN DASHBOARD. THE CONSUMER PULLED TO BERM AND THE VEHICLE BECAME COMPLETELY ENGULFED IN FIRE. *BF ACCORDING TO THE POLICE REPORT, A FUSE HAD BEEN CHANGED IN THE CIGARETTE LIGHTER OF THE DASHBOARD. THE CONSUMER STATED THAT WAS THE AREA SHE FIRST SAW THE FIRE. (OHIO TRAFFIC CRASH REPORT # 10-0607-90)*JB UPDATED 12/7/10 *CN

• 10/31/2011· STRUCTURE

  TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT UNDER THE VEHICLE WAS COMPLETELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED OF THE RUST AND ALSO A HOLE IN THE FRAME. THE MECHANIC THEN ADVISED THAT THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,669 AND THE CURRENT MILEAGE WAS 107,000.

• 10/30/2007· EXTERIOR LIGHTINGFire

  TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE BRAKE LIGHT WORKED INTERMITTENTLY. THE BULB WAS CHANGED, BUT THE FAILURE CONTINUED. THE PASSENGER AND DRIVER SIDE PLASTIC INPUT FOR THE BULB MELTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 79,000.

• 10/29/2008· SEAT BELTS

  MY 2YR OLD DAUGHTER WAS STRANGLED LAST NIGHT IN OUR 2002 CHEVY VENTURE. THE VAN HAS A BUILT IN TODDLER SEAT(MAY BE CALLED DIFFER) WELL, SHE SOME HOW MANAGED TO HAVE THE "ADULT" SEAT BELT WRAP AROUND HER NECK AND THEN THE SEAT BELT TIGHTEN UP. WE COULD NOT GET THE BELT OFF DUE TO IT BEING "LOCKED." WE OPENED THE DOOR, OF COURSE THIS IS AFTER A QUICK PANIC ACROSS LANES IN THE HIGHWAY TO EXIT THE MAJOR HIGHWAY WE WERE DRIVING ON. WELL, I HAD MY SON RUN OVER TO "PEP BOYS" AND TELL THEM THERE IS A 2YR OLD THAT IS CHOCKING FROM A SEATBELT THE WILL NOT "LET GO" AND WE NEED SOMETHING TO CUT THE BELT WITH. THEY WERE VERY HELPFUL THERE AT PEP BOYS. MY SON MANAGED TO RUN BACK TO US AND HAND ME THE EMERGENCY DEVICE TO CUT THE BELT AND RELEASE OUR DAUGHTER. THE WAS NOTHING WE COULD DO. WE OPENED THE DOOR AND HAD THE VAN IN PARK. I THINK IF I AND MY SON WERE NOT THERE, WE MAY HAVE ONE LESS MEMBER IN OUR FAMILY TODAY. SOMETHING NEEDS TO BE DONE FOR THIS CAN NEVER HAPPEN AGAIN. *TR

• 10/29/2003· STRUCTURE,EQUIPMENT

  I PURCHASED A NEW 2002 CHEVY VENTURE ON 10/15/01. ONE WEEK AFTER I PURCHASED THE VAN THE DRIVER SIDE POWER SLIDING DOOR MALFUNCTIONED. IT CLOSED TO WITHIN AN INCH AND THEN SPONTANEOUSLY BOUNCED BACK OPEN. IT MALFUNCTIONED NO MATTER WHICH METHOD I USED TO CLOSE THE DOOR (PRESSING THE OVERHEAD CONSOLE BUTTON, THE DOOR BUTTON OR THE REMOTE BUTTON.) I HAD TO MANUALLY PUSH THE DOOR CLOSED WHEN IT OCCURRED. FOR A WHILE, I THOUGHT I WAS ACCIDENTALLY HITTING THE REMOTE BECAUSE THE MALFUNCTION DOES NOT OCCUR ALL THE TIME. RATHER, IT HAPPENS OFF AND ON, SOMETIMES SEVERAL TIMES A WEEK AND THEN NOT AGAIN FOR A FEW WEEKS. IT CONTINUED TO MALFUNCTION SPORADICALLY AND I RETURNED TO THE DEALER SERVICE DEPT THE FIRST TIME ON 2/1/02. IT HAS BEEN IN FOR SERVICE FOR THIS PROBLEM 9 TIMES AND STILL CONTINUES TO MALFUNCTION. ON ONE RECENT OCCASION MY 4-YEAR-OLD SON WAS STRUCK IN THE BACK OF THE HEAD WHEN THE DOOR MALFUNCTIONED WHILE HE WAS STANDING NEXT TO THE VAN. I NOTIFIED CHEVROLET'S CUSTOMER ASSISTANCE CENTER AND THEY ADVISED ME TO BRING THE VAN IN FOR SERVICE AGAIN. I COMPLIED, BUT THE DOOR CONTINUES TO MALFUNCTION. WHEN THE CUSTOMER SERVICE CENTER FOLLOWED UP AND I TOLD THEM THAT THE DOOR STILL IS NOT WORKING PROPERLY, THEY SAID THAT I SHOULD BRING IT IN FOR SERVICE AGAIN (FOR THE 10TH TIME). I ALSO HAVE A PROBLEM WITH THE VENTILATION SYSTEM. FOR SOME UNKNOWN (TO ME) REASON, THE AIR CONDITIONER (A/C) STARTS TO SMELL HORRIBLY FOUL. IT HAS BEEN SERVICED ON 4 OCCASIONS FOR THIS PROBLEM. THE MOST RECENT TIME (IN AUGUST 2003), THE TECHNICIANS REMOVED ALL HOSE AND DUCT WORK AND CLEANED IT WITH BLEACH AND CLEANER. THE FOUL ODOR RETURNED WITHIN 2 WEEKS. I HIRED A CONSULTING FIRM TO PERFORM AN AIR ANALYSIS ON THE VAN AND THE LAB RESULTS INDICATED THAT 2 SPECIES OF MOLD SPORES ARE STILL PRESENT IN THE DUCT WORK. AGAIN, CHEVROLET CUSTOMER ASSISTANCE CENTER IS AWARE OF THE PROBLEM AND THEY ADVISED ME TO RETURN TO THE DEALER FOR SERVICE. *LA

• 10/23/2003· VISIBILITY

  I HAD A TRAUMATIC EXPERIENCE WITH OUR 2002 CHEVROLET VENTURE MINI-VAN. WHEN THE VAN IS TURNED OFF AND THE KEYS ARE OUT, THE POWER WINDOWS AND RADIO ARE STILL FUNCTIONAL FOR SEVERAL MINUTES OR UNTIL THE DOOR IS OPENED. MY 3 YEAR OLD SON AND I WERE SITTING IN THE VAN TODAY WITH THE WINDOWS ROLLED DOWN WAITING FOR PRESCHOOL TO START. MY SON WAS IN THE FRONT PASSENGER SEAT WITH HIS HEAD OUT THE WINDOW WHEN HE ACCIDENTALLY HIT THE POWER WINDOW SWITCH. THE WINDOW STARTED TO RAISE UP AND CLOSE WITH HIS HEAD STILL IN THE WINDOW. FORTUNATELY I HAD THE PRESENCE OF MIND TO HIT THE SWITCH TO ROLL THE WINDOW DOWN. JOHN WASN'T HURT, BUT HE WAS VERY SCARED, AND I WAS TOO. I CHECKED MY MANUAL TO SEE IF MY VAN HAS A WINDOW LOCKING FEATURE, BUT IT DOES NOT APPEAR TO HAVE THAT. MY REASON FOR THIS COMPLAINT IS TO MAKE THE MANUFACTURER AND PARENTS AWARE OF THIS DANGER AND TO SEE IF SOMETHING CAN BE DONE TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. JOHN COULD HAVE BEEN SERIOUSLY HURT, AND I AM STILL SHAKING AN HOUR LATER. *LA

• 10/22/2002· VISIBILITY

  THE CONSUMER NOTICED A DAY AFTER HE PURCHASED THE VEHICLE, THAT THE WINDSHEILD LEAKED WATER DOWN THROUGH THE INSTRUMENT CLUSTER ALONG THE TOP OF THE WINDOW. *SCC

• 10/19/2010· FUEL SYSTEM, GASOLINE

  HAVE FUEL LEAKING FROM STORAGE TANK, TECHNICIAN SAYS IT IS COMING FROM AROUND THE INLET, AND THAT THERE IS A RELATED SAFETY CAMPAIGN ON MY VEHICLE (NHTSA CAMPAIGN ID NUMBER: 07V349000). THE DEALERSHIP TELLS ME THAT MY VEHICLES IS NOT ONE THAT IS INVOLVED IN THE CAMPAIGN (2002 CHEVROLET VENTURE [XXX]). IT WOULD SEEM THAT GM MISREPORT THE SCOPE OF THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR