2002 Chevrolet Suburban

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2013· SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  BACKING TO HOOK UP TO TRAILER, BRAKES FAILED NO PRIOR WARNING (LIGHT). ALL BRAKE LINES NEED REPLACED AS WELL AS FUEL LINES BEGINNING TO LEAK AND WILL SOON NEED REPLACED.

• 12/30/2004· SERVICE BRAKES, HYDRAULIC,PARKING BRAKE

  FAILED INSPECTION. THE EMERGENCY BRAKE WAS NOT ENGAGING. DEALERSHIP SAID THE BACK OF THE REAR ROTORS HAD RUSTED OUT, CAUSING THE EMERGENCY BRAKE TO RUST ALSO. HAD TO REPLACE BOTH ROTORS AND BOTH E-BRAKES. ONLY HAVE 27,000 MILES ON THE CAR. HAD JUST BEEN IN FOR A CHECK-UP BEFORE COMING OFF WARRANTY. ROTORS AND E-BRAKES SHOULD NOT NEED TO BE REPLACE WITH LOW MILAGE. HAVE SPOKEN TO FOUR OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.*AK

• 12/30/2001· SERVICE BRAKES, HYDRAULIC

  WHILE TURNING INTO A DRIVEWAY AT APPROXIMATELY 7 M.P.H. BRAKES FAILED AND CAR MADE LOUD NOISE. THE SUBURBAN FINALLY STOPPED ON THE 3RD TIME OF HITTING THE BRAKES. *AK

• 12/29/2005· SERVICE BRAKES, HYDRAULIC

  HEARD GRINDING NOISE WHEN BRAKING AT 58K. HAD IT CHECKED OUT AND RIGHT REAR PADS WORN THROUGH. NEED NEW ROTOR. LEFT REAR PADS NOT AS WORN BUT VERY CLOSE TO SAME SCENARIO. FRONT PADS WERE 50% GOOD. *NM

• 12/26/2011· SERVICE BRAKES, HYDRAULIC

  BRAKE FAILURE DUE HOLE IN CORRODED BRAKE LINE DURING BRAKING. FIRST REPAIR DATE OCT 2010 EST. SECOND FAILURE 12/23/2011. IN BOTH FAILURES BRAKE PEDAL GOES TO FLOOR AND REDUCES ABILITY TO SLOW OR STOP VEHICLE. 2ND FAILURE BRAKE FLUID SPRAYING OUT ON REAR COMPONENTS OF VEHICLE INCLUDING EXHAUST. NO BRAKE WARNING LIGHT CAME ON TO WARN OF FAILURE AND REDUCTION OF BRAKING POWER. I AM THE SECOND OWNER OF THIS SUBURBAN WHICH I PURCHASED USED WITH 22K MILES IN MARCH OF 2003. *TR

• 12/26/2010· SERVICE BRAKES, HYDRAULIC,SEAT BELTS

  SEAT BELT RETRACTOR LOCKS UP. *TR

• 12/23/2010· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500 LT. WHILE DRIVING 35 MPH THE VEHICLE STALLED. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD. HE WAITED A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 114,346.

• 12/23/2005· ENGINE AND ENGINE COOLING

  LOW COOLANT LIGHT ON MY 2002 CHEVY MALIBU HAS BEEN COMING ON. THE CHEVY DEALER CHECKED THE LOW COOLANT LIGHT COMING ON, CHECKED FOR LOW COOLANT. FOUND INTAKE MANIFOLD GASKET LEAKING INTERNALLY. COOLANT MIXING WITH OIL. *NM

• 12/23/2002· POWER TRAIN

  THIS VEHICLE HAS BEEN TO A DEALER FOR THE 2ND TIME NOW TO REBUILD THE FRONT DIFFERENTIAL AND IT HAS ONLY 22000 MILES ON IT.

• 12/20/2006· VISIBILITY

  TL* - THE CONTACT STATES THAT WHILE DRIVING AT NIGHT BOTH SIDE VIEW MIRRORS CREATE A DOUBLE-VISION. PER THE CONTACT THIS CAUSES HER NOT TO BE ABLE TO USE HER SIDE VIEW MIRRORS. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD HER THAT THERE HAVE BEEN COMPLAINTS IN THE PASS REGARDING THE SAME ISSUE.

• 12/19/2011· SERVICE BRAKES, HYDRAULIC

  THE ANTI-LOCK BRAKE SYSTEM ACTIVATED INCORRECTLY AT LOW SPEED ON A STEEP HILL SUCH THAT THE VEHICLE ROLLED INTO THE CROSS STREET WITHOUT STOPPING. VEHICLE WAS IN VERMONT FOR 4 YEARS PRIOR TO THE INCIDENT. *TR

• 12/18/2007· STRUCTURE

  TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE LIFTGATE GLASS SEPARATED FROM THE HINGE. THE CONTACT STATED THAT NO WIND WAS BLOWING AT THE TIME. THE DEALER STATED THAT THEY WOULD NEED TO REPLACE THE ENTIRE LIFTGATE WITH A DIFFERENT DESIGN. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.

• 12/16/2022· VEHICLE SPEED CONTROL,SERVICE BRAKES

  Component SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

• 12/16/2005· VISIBILITY

  DT: THE CONTACT STATED THE REAR WINDOW DEFROSTER DID NOT WORK AFTER MULTIPLE REPAIRS. THE WIRE CONTINUALLY BECAME DETACHED FROM THE WINDOW. EVERY TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS THEY REATTACHED THE WIRE. THE DEFROSTER HAD NOT WORKED FOR THE PAST YEAR. THE DEALER DETERMINED THAT THE REAR WINDOW SHOULD BE REPLACED TO CORRECT THE PROBLEM. THIS HAS NOT BEEN DONE DUE TO THE EXCESSIVE EXPENSE. *AK

• 12/16/2004· TIRES

  WHILE DRIVING 65 MPH REAR PASSENGER SIDE TIRE TREAD SEPARATED. AS A RESULT, THE VEHICLE SWERVED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL. *AK *EH *JB

• 12/13/2006· EXTERIOR LIGHTING

  2002 MALIBU. TURN SIGNAL/HAZARD FLASHER FAILURE. *NM

• 12/10/2004· STEERING,FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER

  WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. CONSUMER HAD TO WAIT FOR ABOUT 15 MINUTES BEFORE STARTING IT AGAIN. CONSUMER STATED THAT HE HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. IT STALLED INTERMITTENTLY. CONSUMER HAD THE FUEL PUMP REPLACED A TOTAL OF FIVE TIMES. ALSO, FUEL FILTER HAD TO BE REPLACED SEVERAL TIMES. *AK THE CONSUMER STATED THAT ONSTAR CALLED THE PROBLEM CODE RED. CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. AT 70 MPH THE VEHICLE WOULD SURGE AND LURCH. THE CONSUMER STATED THAT A CLUNKING NOISE IS HEARD WHEN TURNING TIGHT CORNERS. *TC

• 12/09/2013· SERVICE BRAKES

  I WAS APPROACHING A 4-WAY STOP SIGN IN PHILADELPHIA WHEN I NOTICED THE BRAKE PEDAL SINKING TO THE FLOOR. I HAD BEEN USING THIS VEHICLE DAILY AND HAD RECENTLY USED IT FOR A TRIP TO THE STORE. THERE WAS NO WARNING LIGHT OR PROBLEM WITH BRAKING OR PEDAL FEEL BEFORE THIS OCCURRED. I PUMPED THE BRAKE PEDAL TO TRY TO COME TO A STOP. I DID NOT COME TO A COMPLETE STOP UNTIL I WAS INTO THE INTERSECTION BY USING THE PARKING BRAKE AND PUTTING THE TRANSMISSION IN NEUTRAL. I WAS ABLE TO GET THE CAR TO SAFETY WHERE I NOTICED BRAKE FLUID POURING OUT FROM AN EXTREMELY RUSTED BRAKE LINE BEHIND THE LEFT REAR TIRE WHEN THE BRAKE PEDAL WAS PUSHED. FORTUNATELY, THERE WAS NO CROSS TRAFFIC OR PEDESTRIANS OR CHILDREN CROSSING THE STREET AT THE TIME. THIS HAPPENED IN A SCHOOL ZONE WHERE CHILDREN ARE ALWAYS PRESENT. *TR

• 12/08/2006· PARKING BRAKE

  THIS IN REFERENCE TO A CLOSED NHTSA ACTION # DP05009. AFTER A PARKING BRAKE FAILURE THAT OCCURRED ON THIS 2002 CHEVY SUBURBAN WITH 54,000 MILES ON IT, IN NOVEMBER, I LOOKED INTO SIMILAR SITUATIONS WITH OTHER SUBURBAN OWNERS AND OF THE 3 I FOUND, 2 IN SOUTH CAROLINA, AND ONE IN INDIANA, ALL HAD SIMILAR PARKING BRAKE PROBLEMS. WHEN I BROUGHT MY VEHICLE TO THE DEALER FOR REPAIR, I WAS TOLD THERE WERE NO RECALLS OR SAFETY NOTICES REGARDING THIS PROBLEM. AFTER REVIEWING YOUR NHTSA SITE, I SEE THAT THIS PROBLEM WAS ADDRESSED AND CLOSED BUT ONLY APPLIED TO VEHICLE WITH MANUAL TRANSMISSIONS, EVEN THOUGH THE PROBLEM WAS IN AUTOMATIC MODELS TOO, WHICH WAS APPARENTLY GLOSSED OVER BECAUSE OF THE PERCENTAGE OF ROLL AWAY INCIDENTS. THIS PROBLEM IS STILL OUT THERE, AND CHEVY DENIES IT. CHEVY NEEDS TO ACKNOWLEDGE THIS AS A SERIES WIDE PROBLEM AND FIX IT ON A RECALL BASIS. THE INSULTING THING ABOUT THIS IS THE DEALERSHIP ACTS LIKE IT IS SOMETHING NEW, AND PERHAPS I WAS LEAVING THE PARKING BRAKE ON ALL THE TIME. IT IS NOT NEW, AND I HAVE NEVER DRIVEN AWAY WITH THE PARKING BRAKE ON IN MY LIFE. AND WE WONDER WHY THE AMERICAN AUTO INDUSTRY IS FAILING TO ATTRACT CUSTOMERS. *JB

• 12/08/2004· VISIBILITY,EQUIPMENT

  WINDSHIELD WIPER FLUID RESERVOIR HAS BEEN REPLACED TWICE, AND AT THE TIME OF THIS COMPLAINT, IT HAS BEEN DISCOVERED THAT THE PLASTIC TANK HAS CRACKED, AND IS LEAKING FOR THE THIRD TIME.*AK

• 12/07/2015· SERVICE BRAKES

  THE PARKING BRAKE ON THIS VEHICLE HAS NEVER WORKED PROPERLY SINCE NEW AND NOW I GET A REJECTION STICKER IN THE STATE WHERE I LIVE DUE TO THIS AND THEN HAVE TO SPEND MONEY TO REPAIR IT AND IT STILL DOES NOT WORK. IT WILL NOT HOLD EVEN ON THE SLIGHTEST INCLINE. VERY DANGEROUS.

• 12/07/2009· ENGINE AND ENGINE COOLING

  2002 CHEVROLET SUBURBAN 1500 LOSES ACCELERATION POWER ON HIGHWAY. VEHICLE DOES NOT RESPOND TO ACCELERATION ATTEMPTS. ONCE BRAKE IS APPLIED VEHICLE COMPLETELY STALLS AND HAS NO POWER STEERING OR BRAKES. THIS HAS OCCURRED IN HIGHWAY DRIVING AT 70 MPH IN HEAVY TRAFFIC AREAS. THERE IS NO CONSISTENCY IN OCCURRENCES. HAPPENED AUGUST 2007 , AND DEC. 2007, SEPT. 2009 AND NOVEMBER 2009. CHECK ENGINE LIGHT DOES NOT COME ON. CAN NOT BE DIAGNOSED ON COMPUTER. GM MECHANICS CAN NOT FIGURE OUT PROBLEM UNLESS IT HAPPENS TO THEM. GM REFERS US TO DEALERSHIP FOR DIAGNOSING AND REPAIRS UNDER THESE CONDITIONS. DON'T HAVE THE MONEY TO PUT IN REPAIRS THAT MAY OR MAY NOT CORRECT PROBLEM. HAVE FOUND MANY COMPLAINTS ON INTERNET DETAILING THIS PROBLEM BUT GM DENIES ANY KNOWLEDGE OF THIS PROBLEM. NOTICED THAT 2001 CHEVY SUBURBANS HAVE HAD A RECALL OF CRANKSHAFT POSITION SENSOR AND THAT SYMPTOMS ARE SIMILAR TO MY VEHICLE. THIS PROBLEM POSES A TREMENDOUS LIFE AND DEATH SAFETY CONCERN FOR ME AND MY FAMILY ESPECIALLY WHEN WE ARE TRAVELING IN HIGH TRAFFIC AREAS OR IN MOUNTAIN AREAS. *TR

• 12/06/2013· SERVICE BRAKES

  VEHICLE DOES NOT WANT TO STOP WHEN TRAVELING AT LOW SPEEDS. PARKING IS SO HARD TO DO, THAT I PARK AT LEAST 4 SPACES FROM OTHER VEHICLES WHENEVER POSSIBLE. IT FEELS LIKE THE ABS IS KICKING IN WHEN IT SHOULDN'T BE. NO ABS LIGHT COMES ON WHEN THIS OCCURS. WHEN I AM TRAVELING SLOWLY DOWNHILL, PULLING INTO PARKING SPACES, STOPPING AT RED LIGHTS/STOP SIGNS, ETC. THE BRAKES WILL NOT ENGAGE PROPERLY, IT FEELS LIKE THE PEDAL IS PUSHING BACK AT ME, THE BRAKES MAKE A STRANGE GROWLING SOUND, AND THE VEHICLE REFUSES TO STOP. I HAVE TO PUMP THE BRAKES REPEATEDLY, AND SOMETIMES IT STILL WILL NOT STOP, SOMETIMES IT WILL BRAKE VERY SUDDENLY. WHEN PICKING UP/DROPPING OFF MY KIDS AT SCHOOL, I HAVE HAD SEVERAL INCIDENTS THAT WERE MERE INCHES FROM BECOMING TRAGEDIES. I HAVE NO OTHER VEHICLE TO CARRY MY 4 CHILDREN IN, OR I WOULD STOP USING THE VEHICLE. I DO NOT FEEL SAFE IN IT. THERE IS A RECALL FOR THIS EXACT ISSUE, HOWEVER MY VIN IS NOT PART OF IT (PER CHEVY CUSTOMER SERVICE 1-800-222-1020). I HAVE HAD THE BRAKE FLUID CHECKED OFTEN, I HAVE HAD BRAKE PADS REPLACED AS WELL, IT MADE NO DIFFERENCE. IT HAS NOW BECOME A REGULAR OCCURRENCE. I AM GOING TO SEE IF ANY SHOP NEARBY HAS DEALT WITH THIS BEFORE. PLEASE HELP. *TR

• 12/05/2012· SERVICE BRAKES, HYDRAULIC

  JUST HAD TO REPLACE BRAKE LINES DUE TO SEVERE CORROSION. THIS COST ME A SMALL FORTUNE. THIS IS COVERED UNDER NHTSA ACTION # EA11001. PERFORMED SERVICE TO AVOID CATASTROPHIC EVENT. NOTICE MUST BE MADE TO ALL CURRENT OWNERS OF VEHICLES TO REDUCE RISK OF CATASTROPHIC CRASH \ POSSIBLE LOSS OF LIFE. *TR

• 12/05/2011· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC

  PULSATING AT BRAKING, LONGER THAN NECCESARY TO COME TO COMPLETE STOP AT LOW SPEED , EXTREME RUST TO UNDERCARRIAGE, SUSPENSION, AND BRAKE PARTS.

• 12/04/2003· STEERING,SERVICE BRAKES, HYDRAULIC

  WITHOUT WARNING THE VEHICLE STEERING WHEEL AND BRAKES LOCKED UP WHILE DRIVING DOWN A HILL. THE CONSUMER DOWN SHIFTED AND WAS ABLE TO PULL OFF THE ROAD. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP WHO WAS ABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH

• 12/03/2014· FUEL/PROPULSION SYSTEM

  DRIVING ON RESIDENTIAL ROAD AND VEHICLE SUDDENLY REDUCED SPEED TO 10 MPH. MESSAGE DISPLAYED "REDUCED POWER MODE". NO ONE KNOWS HOW TO DIAGNOSE. ALL REPAIRS I HAVE READ ON THE INTERNET FORUMS ARE EXPENSIVE AND THE PROBLEM EVENTUALLY RETURNS. THIS PROBLEM IS INTERMITTENT AND CAN OCCUR AT ANY TIME. THE MOST CONCERN IS ON THE FREEWAY WHERE YOUR VEHICLE IS REDUCED TO 10-20 MPH AND THE SPEED LIMIT IS 70 MPH. *JS

• 12/03/2010· SERVICE BRAKES, HYDRAULIC

  OUR 2002 CHEVROLET K2500 SUBURBAN'S ANTI-LOCK BRAKES SLIP (TRIGGER) AT LOW SPEED, WHICH WAS NOT NEEDED, NEARLY CAUSING A COUPLE OF ACCIDENTS. NO BRAKE LIGHT COMES ON DURING THIS TO SHOW FAILURE. THIS HAPPENS EVERY SINGLE TIME THE BRAKES ARE APPLIED WHEN ROLLING TO A STOP. IT IS BELIEVED TO BE A FAULTY WHEEL SPEED SENSOR ISSUE. *TR

• 12/03/2007· ENGINE AND ENGINE COOLING

  I HAVE A 2002 CHEVROLET SUBURBAN 2500 4 WD WITH AN 8.1 LITER ENGINE WITH 67,000 MILES ON IT. IT HAS STALLED OUT 5 TIMES OVER THE LAST 6 MONTHS, NEARLY CAUSING A SERIOUS CRASH ON THE SECOND TO LAST ONE ON INTERSTATE ROUTE 80 OUTSIDE OF SPARTA, NEW JERSEY. THE ENGINE JUST STOPS AND I HAVE NO CONTROL OVER THE VEHICLE. I HAVE TAKEN IT TO TWO MECHANICS WHO HAVE NOT BEEN ABLE TO REPAIR IT. I AM AFRAID TO DRIVE THE VEHICLE. WHAT SHOULD I DO AND WHERE SHOULD I GO TO GET THIS FIXED. IT IS A LIFE SAFETY ISSUE NOT ONLY FOR ME, BUT MY FAMILY AND HORSES WHEN WE HAUL HORSES FOR OUR EQUESTRIAN ACTIVITIES. CAN YOU IMAGINE THE DISASTER THIS WOULD BE WITH PEOPLE AND HORSES ON THE HIGHWAY IF THE VEHICLE STOPS DEAD!!?? *TR

• 12/03/2002· POWER TRAIN

  THERE IS A GRINDING NOISE AND A VIBRATION COMING FROM THE BOTTOM OF THE VEHICLE WHEN SLOWING DOWN. TOOK TO DEALER AND DEALER WILL REPLACE THE DIFFERENTRAL. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

• 12/01/2016· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE HUB SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/31/2017*CT

• 11/29/2002· SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROLCrash

  I WAS IN A WRECK LAST MONDAY NIGHT WHILE DRIVING A COMPANY VAN. THE CRUISE CONTROL WHEN YOU SET IT AT A SPEED THEN GO DOWN A HILL IT WOULD GET 15-20 MILES FASTER. ANY HOW THE RIGHT FRONT TIRE WENT DOWN AND I HIT A GUARD RAIL WITH THE FRONT OF THE VAN A FIRE STARTED IMMEDIATELY BY MY LEFT FOOT AND NONE OF THE FRONT AIR BAGS DEPLOYED UNTIL THE FIRE GOT TO THEM. THE VAN ROLLED OVER ONCE AND LANDED ON ITS WHEELS THE DOORS WOULDN'T OPEN I ROLLED DOWN THE PASSENGER SIDE WINDOW AND GOT OUT THAT WAY AND THE ABS BRAKES WOULD LOCK UP WHEN YOU HAVE TO GET ON THEM REAL HARD. DT

• 11/27/2007· POWER TRAIN

  I PURCHASED MY 2002 CHEVROLET IMPALA LS IN DECEMBER, 2004. GREAT LOOKING VEHICLE WITH NUMEROUS PROBLEMS. THE MOST RECENT AND SEVERE HAS COME OVER THE LAST FEW DAYS. WHILE ACCELERATING ON AN ENTRANCE RAMP, THE CAR WILL NOT SHIFT PROPERLY; VERY ROUGH AND THE RPM'S GO TO 4000 OR ABOVE BEFORE SHIFTING OR IF I LET OFF THE ACCELERATOR. I AM TERRIFIED THAT THE TRANSMISSION IS GOING TO COME OUT COMPLETELY WHILE DRIVING WITH MY FAMILY IN THE VEHICLE; I AM TAKING THE CAR TO A MECHANIC TO HAVE IT LOOKED AT. I HAVE ALSO BEEN RESEARCHING OTHER COMPLAINTS ABOUT THE CAR, AND TO MY HORROR, I AM EXPERIENCING MUCH OF THE SAME AS OTHER CONSUMERS. HOW CAN SO MANY COMPLAINTS BE ISSUED ABOUT THE SAME VEHICLE AND GENERAL MOTORS NOT FIXING THE PROBLEMS?? *TR

• 11/27/2007· EQUIPMENT

  WAS DRIVING HOME FROM A VACATION ABOUT 30 MI EAST OF PA/OH BORDER. A/C SUDDENLY WENT FROM COLD TO HOT. WE TURNED OFF A/C. WHEN WE TOOK TO LOCAL MECHANIC, METAL SHARDS THROUGHOUT A/C SYSTEM FROM COMPRESSOR, HAD TO REPLACE ENTIRE A/C SYSTEM AT A COST OF OVER $1700. WANT TO ADD THAT DEALER HAS BEEN VERY NICE ABOUT PURCHASE AND PROBLEMS - THEY EXPLAINED THAT CAR IS OUT OF WARRANTY. *TR

• 11/27/2003· FUEL SYSTEM, GASOLINE

  MY 2002 CHEVROLET SUBURBAN WILL NOT START ONCE THE GAS TANK GETS BELOW 1/4 FULL. I PARK IN MY DRIVEWAY THAT HAS A SLIGHT SLOPE TO THE STREET AND IT DOES NOT MATTER WHICH WAY I PULL THE VEHICLE IN, IT WILL NOT START WITH A LOW (LESS THAN 1/4 TANK) AMOUNT OF GAS IN THE TANK. I HAVE SPOKE TO THE SERVICE MANAGER AT THE CHEVROLET DEALERSHIP AND HE INFORMS ME THAT CHEVY HAS NOT NOTIFIED HIM THAT THEIR IS A PROBLEM. I HAVE SPOKE TO ONE OTHER PERSON AND HE HAS THE EXACT SAME PROBLEM WITH HIS SUBURBAN OF THE SAME YEAR. THERE IS A PROBLEM AND I BELIEVE IT TO BE SOMETHING WITH THE FUEL PICKUP DESIGN IN THESE VEHICLES. I HAVE HEARD OF NO RECALL, OR ATTEMPT TO CORRECT THIS, BECAUSE IT PROBABLY WOULD BE VERY COSTLY TO GM. IT IS A LARGE INCONVENIENCE TO ME AND HAS HAPPENED MORE THAN FOUR TIMES. *LA

• 11/22/2010· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 5-10 MPH ON NORMAL DRY ROAD CONDITIONS, THE BRAKES WERE ENGAGED, FOLLOWED BY AN UNINTENDED ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM AND THE VEHICLE BEGAN TO ROLL. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 2/23/11 *CN THE MECHANIC FOUND BOTH WHEEL SPEED SENSORS HAD INTERNAL FAILURE. UPDATED 05/06/11

• 11/22/2003· SUSPENSION

  THE STEERING WHEEL VIBRATES AND I CAN HEAR A RATTLE FROM THE FRONT END. THIS HAPPENED SOON AFTER PURCHASING THE VEHICLE AND I WAS TOLD THAT SOMETHING HAD TO BE GREASED. THE PROBLEM WENT AWAY FOR QUITE A WHILE UNTIL RECENTLY WHEN IT REAPPEARED, OF COURSE AS SOON AS THE WARRANTY EXPIRED. MY FATHER IN LAW BOUGHT A NEW 2002 SUBURBAN AFTER WE BOUGHT OURS AND HAS HAD THE SAME PROBLEM WITH HIS. *LA

• 11/20/2023· SERVICE BRAKES

  the brake lines rust and they burst this occurred on my main brake line going to the abs controller I had no brakes from mechanics they say this is a common problem on usa made cars brake lines should never ever rust and burst

• 11/20/2008· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE APPROACHING A STOP AT 5 MPH, THE ABS ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED, WHICH PREVENTED THE VEHICLE FROM COMING TO A STOP. THE VEHICLE CONTINUED TO DRIVE OVER THE CURB AND THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE STOPPED CLOSE TO AN EMBANKMENT WITH A 15 TO 20 FOOT DROP. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO INSPECT THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V379000, ACTION NUMBER PE05020 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CONTACT STATED THAT EVEN THOUGH THE REPAIR MAY HAVE BEEN PERFORMED, THE FAILURE STILL PERSISTS. THE DEALER IS CHARGING $500 TO REDO THE REPAIR. THE FAILURE MILEAGE WAS 62,058.

• 11/18/2012· SERVICE BRAKES

  REAR BRAKE LINE FAILED RESULTING IN LOSS OF BRAKING ABILITY. *TR

• 11/18/2011· SUSPENSION

  TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THERE WAS A VERY LOUD NOISE COMING FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SWAY BAR LINK WAS FRACTURED AND NEEDED TO BE WELDED BACK TOGETHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.

• 11/18/2002· EXTERIOR LIGHTING

  I RECENTLY PURCHASED A 2002 SUBURBAN Z71. WHILE DRIVING AT NIGHT, I PUSHED THE DOME OVERRIDE SWITCH A FEW TIMES AND MY HEADLIGHTS WENT OUT. LUCKY I WASN'T TRAVELING AROUND A CURVE AND WAS ABLE TO BRING THE VEHICLE TO STOP WITHOUT COMPLETELY RUNNING OF THE ROAD. (I WAS TRAVELING 50 MPH ON A COUNTRY ROAD) I THEN READ MY OWNERS MANUAL AND LEARNED THAT THE AUTOMATIC HEADLIGHT SYSTEM WILL SHUT OFF THE HEADLIGHTS IF THE DOME SWITCH IN PUSHED (IN-OUT-IN-OUT) REGARDLESS IF THE VEHICLE IS IN MOTION OR STOPPED. I BELIEVE THE HEADLIGHT OVERRIDE FEATURE SHOULD ONLY WORK WHILE THE VEHICLE IS IN PARK. PERMITTING THE AUTOMATIC HEADLIGHT OVER RIDE FEATURE TO SHUT OFF YOUR HEADLIGHTS WHILE THE VEHICLE IS MOVING WILL CAUSE ACCIDENTS. I HAD A NEAR MISS THE HEADLIGHTS SHOULD NEVER BE PERMITTED TO SHUT OFF BY A SWITCH LABELED "DOME OVERRIDE" WHILE THE VEHICLE IS IN MOTION & IT IS DARK OUT. DT

• 11/17/2015· SERVICE BRAKES

  BRAKE LINE HAS CORRODED AND RUBBED A HOLE IN THE BRAKE LINE AND LEADED FLUIDED. HAS BEEN REPLACED AND IS RUBBING IN SAME PLACE ON FRAME AGAIN.

• 11/17/2012· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  COMPLETE BRAKE FAILURE. BRAKE LINES RUSTED OUT. PLEASE ADD MY NAME TO THE NHTSA # EA11001 INVESTIGATION. *TR

• 11/16/2004· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER

  (1) THE ENGINE STOPPED WHILE ON INTERSTATE IN CONSTRUCTION ZONE ON SLIGHT HILL, IT WOULD NOT RESTART. (2) THE CONSTRUCTION ZONE ON INTERSTATE 10 WAS APPROXIMATELY 3 MILE LONG WITH VERY NARROW LANES AND CONCRETE CONSTRUCTION BARRIERS ON EACH SIDE & NO SHOULDERS. BUMPER TO BUMPER TRAFFIC AND NO WAY TO CLEAR THE LANE OR GET TOW VEHICLE. (3) A GOOD SAMARITAN TOWED OUR VEHICLE ABOUT 2 MILES TO FIRST POINT CLEAR TRAFFIC. CHEVY DEALER CONFIRMED FUEL PUMP IN TANK HAD FAILED & REPLACED PUMP. THIS WAS SECOND PUMP FAILURE. THE PUMP PREVIOUSLY FAILED AND WAS REPLACED ON 30 AUG 03. PREVIOUS FAILURE DEALER SAID KEEP FUEL ABOVE 25% & ENGINE WOULD RUN. THE TANK WAS AT 44% WHEN ENGINE QUIT. FUEL TANK WAS TOPPED OFF BEFORE PUMP TESTED, ENGINE WOULD RUN BUT NO PUMP PRESSURE. SOMEONE WILL BE KILLED IF MORE FAILURES OCCUR IN HEAVY TRAFFIC AREAS. THE EMERGENCY GOOD SAMARITAN TOW OUT OF THE CONSTRUCTION AREA PREVENTED A SERIOUS ACCIDENT AS IT WAS GETTING DARK.*AK

• 11/15/2014· SERVICE BRAKESCrash

  VEHICLE WAS INVOLVED IN CRASH AFTER BRAKES FAILED, WITHOUT WARNING INDICATOR. BRAKE LINE WAS CORRODED THROUGH IN ENGINE COMPARTMENT NEAR BRACKET ON FRAME. *TR

• 11/15/2012· SERVICE BRAKES

  WHILE DEPRESSING BRAKES AT A COMPLETE STOP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I PROCEEDED AT A SLOW RATE OF SPEED AND TESTED THE BRAKE SYSTEM. THE BRAKE PEDAL HAS TO BE PUSHED ALL THE WAY DOWN TO THE FLOOR JUST TO GET THE VEHICLE TO COME TO A SLOW/CRAWLING STOP. AFTER INSPECTING UNDERNEATH THE VEHICLE, I DISCOVERED THE LEFT REAR BRAKE LINE LEAKING. VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. *TR

• 11/15/2010· SERVICE BRAKES, HYDRAULIC

  NON WORKING EMERGENCY BRAKE. (RECENTLY PURCHASED VEHICLE USED.) APPEARS TO BE A VERY COMMON PROBLEM ON THIS CLASS OF VEHICLE BY CHEVROLET AND GMC. REPAIR IS DIFFICULT, COSTLY, AND GENERALLY INEFFECTIVE. VERY DANGEROUS. NOT ONLY WILL THE E-BRAKE TYPICALLY NOT HOLD THE VEHICLE FROM A STAND-STILL. IT WAS NEVER DESIGNED TO SLOW THE VEHICLE WHILE IT IS MOVING IF THE HYDRAULIC SYSTEM FAILS. MOST DRIVERS EXPECT AN E-BRAKE TO DO BOTH. CHEVROLET SHOULD DEVISE A FIX AND ISSUE A RECALL.

• 11/15/2006· FUEL SYSTEM, GASOLINE

  WHILE DRIVING ON THE HOUSTON TOLLWAY AT 65 MPH, MY 2002 SUBURBAN SUDDENLY AND WITHOUT WARNING LOST POWER AND THE ENGINE SHUTDOWN. I MANAGED TO GET THE VEHICLE ONTO THE SHOULDER WITHOUT INCIDENT AFTER ATTEMPTING TO RESTART THE ENGINE WHILE TRYING TO STEER CLEAR OF TRAFFIC. THE VEHICLE WOULD NOT START AND WAS TOWED TO LONE STAR CHEVROLET IN HOUSTON, TEXAS. THE BILL WAS 1045.10. THEY REPLACED THE FUEL MODULE AND THE FUEL FILTER AND TOLD ME THAT THERE HAD BEEN SOME PROBLEMS WITH GM VEHICLES DATING BACK TO 1999 MODELS ON THE SAME PROBLEM. MINE HAD ONLY 70158 MI. I THINK GM SHOULD REIMBURSE ME FOR THE COST OF REPAIR. I TALKED TO A CUSTOMER WHO HAD A SIMILAR PROBLEM ON HIS 1999 GMC SUBURBAN AND THEY FILED A COMPLAINT WITH GM AND WAS REIMBURSED FOR THE REPAIR. FAIR IS FAIR AND I EXPECT NOTHING LESS FROM THEM. *JB

• 11/15/2005· SERVICE BRAKES, HYDRAULIC,PARKING BRAKE

  COMPLAINT REGARDING SAFETY RECALL WARNING OF CORROSION DEFECT IN 2002 SUBURBAN. THIS COULD CAUSE FRONT HUB/BEARING ASSEMBLY AND WHEEL SPEED SENSOR TO FAIL. *TS RECALL CAMPAIGN#05V379000. THE CONSUMER EXPERIENCED EXACTLY WHAT THE RECALL DESCRIBED. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER FOUND THAT THE REAR BRAKE BACKING PLATES WOULD NOT HOLD. THE REAR BRAKE BACKING PLATES WERE COMPLETELY CORRODED ALONG WITH THE REAR EMERGENCY BRAKE AND THEY NEEDED REPLACEMENT. *SC UPDATED 02/13/06. *JB