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2002 / Chevrolet

2002 Chevrolet Astro

Safety ratings

2002 Chevrolet Astro

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 3★Frontal, passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • EXTERIOR LIGHTINGCampaign 06E026000 · 23/03/2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

  • FUEL SYSTEM, GASOLINECampaign 06E043000 · 19/05/2006

    CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

    Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    Fix: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

  • EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHCampaign 05V099000 · 14/03/2005

    ON CERTAIN MINIVANS, THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT CONDITION IN THE STOP LAMP OR HAZARD LAMP CIRCUIT THAT RESULTS IN THE STOP LAMPS AND HAZARD LAMPS BEING INOPERATIVE.

    Risk: THE LOSS OF STOP LAMPS AND REAR HAZARD LAMPS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS BRAKING AND/OR IS STOPPED AND COULD LEAD TO A VEHICLE CRASH.

    Fix: DEALERS WILL REPLACE THE HAZARD WARNING FLASHER SWITCH AND APPLY SPECIAL GREASE TO THE CONTACTS AT THE TIME OF INSTALLATION OF THE MODULE FREE OF CHARGE. THE REPAIR WOULD BE USED IN VEHICLES IN WHICH THE HAZARD SLIDER BUTTON IS STILL MOVABLE. IF A VEHICLE HAS A HAZARD SLIDER BUTTON THAT IS NOT MOVABLE (FROZEN), THE ENTIRE MULTIFUNCTION SWITCH WILL BE REPLACED. THE RECALL BEGAN ON APRIL 13, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

Owner complaints

82
Complaints
9
Crashes reported
3
Fires reported
5
Injuries
4
Deaths

Most-reported areas

  • SERVICE BRAKES26
  • HYDRAULIC22
  • ELECTRICAL SYSTEM17
  • STEERING9
  • SEAT BELTS8
  • POWER TRAIN7
  • VEHICLE SPEED CONTROL6
  • AIR BAGS6
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/23/2005· ENGINE AND ENGINE COOLING

    LOW COOLANT LIGHT ON MY 2002 CHEVY MALIBU HAS BEEN COMING ON. THE CHEVY DEALER CHECKED THE LOW COOLANT LIGHT COMING ON, CHECKED FOR LOW COOLANT. FOUND INTAKE MANIFOLD GASKET LEAKING INTERNALLY. COOLANT MIXING WITH OIL. *NM

  • 12/14/2003· VEHICLE SPEED CONTROL

    2002 CHEVROLET ASTRO VAN, APPROXIMATLEY 27,000 MILES ON ODOMETER. VEHICLE WILL NOT START FOR FOURTH TIME OVER A PERIOD OF ABOUT 6 MONTHS.*AK

  • 12/13/2006· EXTERIOR LIGHTING

    2002 MALIBU. TURN SIGNAL/HAZARD FLASHER FAILURE. *NM

  • 11/29/2006· SERVICE BRAKES, HYDRAULIC

    DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS LOW SPEEDS, THERE WAS AN INCREASED STOPPING DISTANCE, AND THE ANTILOCK BRAKES ACTIVATED WITHOUT WARNING. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE DEALER AND MANUFACTURER WERE ALERTED. UPDATED 12/15/2006 - THE DEALER TOLD THE CONSUMER THAT THE ASTRO WAS BUILD ON THE SAME FRAME AS THE SILVERADO WHICH WAS BEING RECALLED. *NM

  • 11/29/2002· SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROLCrash

    I WAS IN A WRECK LAST MONDAY NIGHT WHILE DRIVING A COMPANY VAN. THE CRUISE CONTROL WHEN YOU SET IT AT A SPEED THEN GO DOWN A HILL IT WOULD GET 15-20 MILES FASTER. ANY HOW THE RIGHT FRONT TIRE WENT DOWN AND I HIT A GUARD RAIL WITH THE FRONT OF THE VAN A FIRE STARTED IMMEDIATELY BY MY LEFT FOOT AND NONE OF THE FRONT AIR BAGS DEPLOYED UNTIL THE FIRE GOT TO THEM. THE VAN ROLLED OVER ONCE AND LANDED ON ITS WHEELS THE DOORS WOULDN'T OPEN I ROLLED DOWN THE PASSENGER SIDE WINDOW AND GOT OUT THAT WAY AND THE ABS BRAKES WOULD LOCK UP WHEN YOU HAVE TO GET ON THEM REAL HARD. DT

  • 11/27/2007· POWER TRAIN

    I PURCHASED MY 2002 CHEVROLET IMPALA LS IN DECEMBER, 2004. GREAT LOOKING VEHICLE WITH NUMEROUS PROBLEMS. THE MOST RECENT AND SEVERE HAS COME OVER THE LAST FEW DAYS. WHILE ACCELERATING ON AN ENTRANCE RAMP, THE CAR WILL NOT SHIFT PROPERLY; VERY ROUGH AND THE RPM'S GO TO 4000 OR ABOVE BEFORE SHIFTING OR IF I LET OFF THE ACCELERATOR. I AM TERRIFIED THAT THE TRANSMISSION IS GOING TO COME OUT COMPLETELY WHILE DRIVING WITH MY FAMILY IN THE VEHICLE; I AM TAKING THE CAR TO A MECHANIC TO HAVE IT LOOKED AT. I HAVE ALSO BEEN RESEARCHING OTHER COMPLAINTS ABOUT THE CAR, AND TO MY HORROR, I AM EXPERIENCING MUCH OF THE SAME AS OTHER CONSUMERS. HOW CAN SO MANY COMPLAINTS BE ISSUED ABOUT THE SAME VEHICLE AND GENERAL MOTORS NOT FIXING THE PROBLEMS?? *TR

  • 11/20/2002· ENGINE AND ENGINE COOLING

    WHILE DRIVING A LOUD COMES FROM UNDERNETH THE VEHICLE CAUSING A DISTRACTION. PLEASE ADD ANY ADDITIONAL INFORMATION. TS

  • 11/20/2002· VEHICLE SPEED CONTROL

    WHILE TRAVELING ABOUT 30MPH ON THE HIGHWAY WITHOUT PRIOR WARNING. THE GAS PEDAL WAS STUCK AND EXCESSIVE SPEEDING AND SHE WAS ABLE TO STOP BY TURNING OFF THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS

  • 11/10/2008· SERVICE BRAKES, HYDRAULICCrash

    ON MARCH 26, 2008, I TOOK MY 2002 CHEVY ASTRO VAN TO BE SERVICED. MILEAGE 93,829,I HAD NO BRAKES. THE MASTER CYLINDER WAS DETERMINED TO BE THE CAUSE OF THE FAILURE AND WAS REPLACED. ON APRIL 12, 2008, ONCE AGAIN I HAD NO BRAKES, THIS TIME IT RESULTED IN ME GETTING INTO AND ACCIDENT. I TOOK THE VAN BACK TO THE SAME REPAIR SHOP. WHEN THEY PUT IT ON THE LIFT THEY SAID THE WHOLE BRAKING SYSTEM WAS MELTED UNTIL THE POINT OF THE HOSE BURSTING. HE SAID HE NEVER SAW ANYTHING LIKE THIS IN HIS 20 YEARS OF SERVICE. THEY DID NOT WANT TO TOUCH IT STATING IT WAS NOW A LIABILITY TO THEM AND DIRECTED ME TO CHEVY. CHEVY CONCURRED, FOUR DIFFERENT PEOPLE SAID THEY HAVE NEVER SEEN OR HAVE A CLUE AT WHAT CAUSED THIS. THEY CALLED IN GM, WHO ALSO NEVER HAD SEEN THIS, BUT BOUNCED THE BLAME ON A QUESTIONABLY INSTALLED MASTER CYLINDER. CHEVY SAID THEY CAN REPLACE THE WHOLE BRAKING SYSTEM BECAUSE THEY DO NOT KNOW WHAT IS WRONG, BUT SINCE THEY DO NOT KNOW WHAT CAUSED THIS OR WHY FUSES DIDN'T BLOW TO PREVENT IT, IT COULD HAPPEN AGAIN. WE HIRED OUR OWN CAR CONSULTANT TO LOOK AT THE VAN, HE TOO HAS NEVER SEEN OR HEARD OF ANYTHING LIKE THIS. THE HEAT AND MELTED BRAKE LINES RAN CLOSER THAN 1/4 INCH AWAY FROM THE GAS TANK. I DO NOT WANT TO TAKE THE RISK OF DRIVING AGAIN WITH MY CHILDREN AND LOOSING BRAKES OR POSSIBLY IGNITING THE GAS TANK. *TR

  • 11/06/2002· VISIBILITY

    I HAVE 10 VANS ALL WITH DRIVER SIDE WINDOW PROBLEMS AND THEY ALL NEW 2002, CHEVY ASTRO VANS. DT

  • 11/03/2002· SEAT BELTS

    I HAVE RECENTLY PURCHASED A NEW CUSTOM VAN FROM THIS DEALERSHIP. MY REAR SEATBELTS ARE NOT INSTALLED PROPERLY, THEREFORE, I CAN NOT PROVIDE SAFE TRANSPORTATION FOR MY GRANDCHILDREN. THE DEALER AND THE GM REPRESENTATIVE HAVE BEEN EXTREMELY NON-COOPERATIVE AS WELL AS GM CONTRACTOR WHO CUSTOMIZED THE VAN. I AM TURNING TO YOU FOR ANY ASSISTANCE. I PRAY THAT YOU CAN HELP MY WIFE AND I WITH A RESOLUTION TO THIS PROBLEM. I FEEL WE ARE BEING TAKEN ADVANTAGE OF BECAUSE OF OUR AGE AND WE CAN NOT FIGHT BACK (ATTORNEY) BECAUSE OF OUR LIMITED INCOME. THANK YOU. DT

  • 10/26/2022· VEHICLE SPEED CONTROL

    The contact owns a 2002 Chevrolet Astro. The contact stated that while driving at an undetermined speed, the accelerator throttle cable fractured in the stuck open position, causing the vehicle to accelerate to approximately 100 MPH independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 258,300.

  • 10/24/2011· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

    ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT. *TR

  • 10/21/2011· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT BRAKE LINES WERE RUSTED. THE ABS UNIT WAS NOT WORKING PROPERLY AND THE REAR BRAKES HAD ALREADY FAILED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER BUT WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

  • 10/20/2020· AIR BAGS

    WHILE VEHICLE WAS BEING DRIVEN.THE ALERT WARNING LIGHT FOR THE AIR BAGS ILLUMINATED. I WAS AFRAID TO DRIVE THE VEHICLE DUE TOO THE AIR BAG INFLATOR MIGHT RUPTURE OR UNDERINFLATE. IN THE EVENT OF A CRASH. AN UNDERINFLATED AIR BAG MAY NOT PROPERLY PROTECT THE OCCUPANT. THIS SCENARIO INCREASES THE RISK OF SERIOUS INJURY OR DEATH.

  • 10/20/2003· SERVICE BRAKES, HYDRAULIC

    VAN EXPERIENCED MULTIPLE BRAKE FAILURES BACK TO BACK. ON THREE SEPARATE OCCASIONS FRONT BRAKES WOULD SMOKE DUE TO BRAKE PADS MELTING. THE NEXT BRAKE FAILURE OCCURRED WHEN THE BRAKES FAILED TO STOP THE VAN IMMEDIATELY WHEN PEDAL WAS DEPRESSED WHILE GOING DOWN A HILL. THIS RESULTED IN EXTENDED STOPPING DISTANCE. DEALERSHIP SERVICED THE VAN, BUT FOUND NO PROBLEM WITH THE BRAKING SYSTEM. HOWEVER, BRAKE PROBLEM RECURRED FIVE MONTHS AFTERWARDS, AND ALMOST REAR ENDED ANOTHER VEHICLE.*AK

  • 10/07/2013· ELECTRICAL SYSTEM,SERVICE BRAKES

    VEHICLE LOST ALL ELECTRICAL POWER TO EVERY SYSTEM THAT IS CONTROLLED BY THE IGNITION BEING TURNED ON. DRIVER WAS IN THE PROCESS OF MAKING A U-TURN AROUND A CURBING ISLAND IN THE DIVIDED TRAFFIC ROAD WHEN ALL ELECTRICAL WAS INTERRUPTED WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. CONDITION CAUSED STEERING TO BECOME DIFFICULT, BRAKE PEDAL WENT CLEAR TO THE FLOOR, AIR CONDITIONING AND RADIO AND HEADLIGHTS ALL WENT OFF. CONDITION WAS REPEATABLE WITH EXCEPTION OF BRAKE PEDAL, EACH TIME STEERING WAS TURNED TO THE LEFT. INSPECTION UNDER VEHICLE FOUND THAT MAIN POWER CABLE IS ROUTED ACROSS FRONT SIDE OF MAIN FRAME MOTOR MOUNT MEMBER. THERE WAS A SLIGHT CURVE IN THE WAY THE WIRE WAS ROUTED AND EACH TIME THE STEERING WAS TURNED TO THE LEFT, THE INNER TIE ROD END FOR THE RIGHT WHEEL CAME IN CONTACT WITH THE WIRE HARNESS. AFTER MANY MILES, THE PROTECTIVE COVER AND THEN THE ACTUAL WIRE INSULATION WAS RUBBED THROUGH. THIS CAUSED A DIRECT SHORT TO GROUND THROUGH THE STEERING PARTS OF ALL (SWITCHED WHILE RUNNING) ELECTRICAL COMPONENTS OF THE VEHICLE. PROBLEM WAS CORRECTED BY TAPING THE WIRE INSULATION, THEN TAPING THE PROTECTIVE COVERING. I THEN HAD TO FABRICATE A BRACKET TO SCREW TO THE STEEL CRUMPLE MEMBER TO HOLD THE HARNESS BACK FROM THE STEERING LINKAGE. *TR

  • 09/30/2002· VISIBILITY

    CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE REAR WINDSHIELD HAD CRACK STARTING FROM THE DRIVER SIDE BOTTOM ALL THE WAY TO THE TOP OF THE WINDSHIELD CAUSING DISTRACTION FROM THE CONSUMER VIEW OF SEEING. DEALER NOTIFIED. NLM

  • 09/28/2005· POWER TRAIN

    RE 2002 CHEVY TAHOE TRANSMISSION PROBLEMS: UP UNTIL THE 34,000 MILE RANGE THE VEHICLE DID JUST THAT, RUN FLAWLESSLY. HOWEVER, AT 34,000 MILES (NOVEMBER OF 2004) THE TRANSMISSION WENT OUT. MY WIFE WAS DRIVING TO WORK AND NEEDED TO ACCELERATE TO MERGE ONTO THE FREEWAY AND INSTANTLY THE TRANSMISSION BEGAN TO WHINE AND STOPPED OPERATING WHICH PLACED HER INTO THE PATH OF A LARGE TRUCK BEARING DOWN ON HER RATHER QUICKLY. THANKFULLY SHE WAS ABLE TO GLIDE OUT OF THE PATH OF THE TRUCK TO THE SIDE OF THE ROAD. WE HAD THE TAHOE TOWED BACK TO OUR DEALERSHIP AND WE DETERMINED THAT THE TRANSMISSION "SUN SHELL" HAD FAILED AND WOULD BE REPLACED. OUR DEALER ASSURED US THAT THIS WOULD SOLVE THE PROBLEM, BECAUSE THE NEW PARTS WERE DESIGNED TO PREVENT THIS FROM OCCURRING IN THE FUTURE. OUR DEALER FURTHER STATED THAT THEY HAVE BEEN REPAIRING A LARGE NUMBER OF VEHICLES WITH THESE FAILURES. OUR TAHOE WENT OFF OF IT'S NEW CAR WARRANTY ON MILEAGE NOT NUMBER OF MONTHS SOMETIME IN APRIL OF 2005 (36 MONTHS WOULD HAVE ENDED THIS AUGUST). JUST THIS PAST MONDAY (SEPTEMBER 19, 2005) MY WIFE WAS AGAIN ON HER WAY TO WORK WHEN AGAIN THE TRANSMISSION FAILED IN OUR 2002 TAHOE. THE MILEAGE WAS APPROX: 41,000 ( TOTAL PERIOD OF MILES AND THE LENGTH OF TIME FROM THE PREVIOUS FAILURE WAS APPROX: 7 MONTHS). THE CIRCUMSTANCES WERE THE SAME, SHE WAS ACCELERATING TO MERGE ONTO THE FREEWAY AND AGAIN THE TRANSMISSION BEGAN TO WHINE AND SLIP. THIS TIME SHE WAS ABLE TO CONTINUE DRIVING TO THE SIDE OF THE ROAD AND RELATIVE SAFETY. WE HAD THE VEHICLE TOWED BACK TO OUR DEALERSHIP AND AGAIN THE DEALER ADVISED THAT THE "SUN SHELL" HAD FAILED. I WENT TO PICK UP THE CAR ON FRIDAY SEPTEMBER 23, 2005 AND WHILE I WAS AT THE DEALERSHIP THE MECHANIC SHOWED ME THE DAMAGED PART AND A BENCH THAT CONTAINED SEVERAL DAMAGED "SUN SHELL". IT OBVIOUSLY DOES NOT TAKE MUCH EFFORT TO REALIZE THAT THERE IS A DESIGN FLAW WITH THIS PARTICULAR TRANSMISSION AND SPECIFICALLY THIS PART. *JB

  • 09/26/2005· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    DT: 2002 CHEVROLET IMPALA LS. THE CONSUMER STATED CAR DEVELOPED A SPORADIC FAILURE OF TURN SIGNALS. THIS HAS BEEN HAPPENING FOR ABOUT 3 WEEKS. INVOLVED LEFT AND RIGHT TURN SIGNALS. THE CONSUMER CONTACTED CHEVROLET, THEY TOLD THE CONSUMER TO CONTACT THE DEALER, IMPERIAL CHEVROLET. HOWEVER, THE DEALER TOLD THE CONSUMER SHE WOULD HAVE TO PAY $46.00 JUST TO LOOK AT CAR. THE CONSUMER STATED THAT AN ARTICLE IN LOCAL NEWSPAPER STATED THERE HAS BEEN A TREND OF FAULTY IGNITION SWITCHES IN THIS MODEL VEHICLE. WHEN THE CONSUMER CALLED IMPERIAL CHEVROLET THEY STATED THEY WERE WELL AWARE OF THE PROBLEM WITH THE FAULTY IGNITION SWITCHES. *AK

  • 09/24/2007· SERVICE BRAKES, HYDRAULICFire

    OPERATED THE VAN FOR 30 MINUTES. PARKED IT IN A GARAGE AND SHUTOFF ENGINE. TEN MINUTES LATER THE GARAGE SMOKE ALARM SOUNDED. THE VAN HAD FILLED THE GARAGE FULL OF SMOKE. OPENED THE DOOR AND ATTEMPTED TO RESTART THE ENGINE TO REMOVE FROM GARAGE. DISPLAY REPORTED AN ASSORTMENT OF WARNINGS AND ENGINE STARTER FAILED TO ACTIVATE. OPENED HOOD TO DISCOVER FLAMES COMING FROM THE UNDERSIDE ON THE ENGINE. CALLED FOR FIRE DEPARTMENT AND MADE FIRST ATTEMPT TO USE A FIRE EXTINGUISHER TO STOP FLAMES FROM THE ENGINE COMPARTMENT, WAS UNSUCCESSFUL. WENT UNDER THE VAN'S DRIVER-SIDE AND COULD NOW SEE THE SOURCE OF FIRE. EXTINGUISHED THE FIRE, THEN IT SHORTLY ERUPTED AGAIN. EXTINGUISHED AGAIN. PLACED THE KEY INTO THE STEERING COLUMN TO MOVE TRANSMISSION TO NEUTRAL, SO THAT I COULD PUSH THE VEHICLE OUT OF THE GARAGE. SPARKS IMMEDIATELY FLEW FROM THE DRIVER-SIDE UNDERSIDE AND RE-IGNITED THE FIRE. THE TRANSMISSION LEVER WAS NO LONGER ENGAGED TO THE TRANSMISSION (CONTROL WAS LIMP) AND THE KEY SEIZED IN THE COLUMN. WENT UNDERNEATH THE VEHICLE TO EXTINGUISH THE FIRE A THIRD TIME. AFTER THIS I REMOVED THE POSITIVE POWER LEAD FROM THE BATTERY TO STOP ANY FURTHER ELECTRICAL SHORTS. FIRE SUBSIDED. FIRE DEPARTMENT ARRIVED AND ORDERED A WRECKER TO DRAG THE VEHICLE FROM THE GARAGE FOR SAFETY OF THE HOUSE. AT THIS TIME IT WAS DISCOVERED THAT THE FIRE HAD ALSO DESTROYED THE EMERGENCY BRAKE SYSTEM. THE PARKING BRAKE WAS SEIZED IN THE OFF POSITION. CHEVROLET DEALERSHIP REPAIR ORDER STATES AS FOLLOWS: "APPEARS EBCM SHORTED AND CAUGHT FIRE BURNING A HOLE THROUGH THE BRAKE LINE. PARKING BRAKE CABLE. SHIFTER CABLE AND WIRING HARNESS." THE EBCM FIRE NOT ONLY CAUSED THE LOSS OF NORMAL BRAKING OPERATION, THE POOR LOCATION OF UNIT AND SUBSEQUENT FIRE IT STARTED DESTROYED THE EMERGENCY BRAKING SYSTEM AND SEVERED THE CONTROLS TO THE TRANSMISSION. THIS LEAVES A DRIVER WITH A COMPLETE LOSS OF BRAKING FUNCTIONS AND NO MEANS TO SLOW THE VEHICLE THROUGH DOWN SHIFTING THE TRANSMISSION. $6000 OF DAMAGE. *JB

  • 09/21/2007· ELECTRICAL SYSTEM

    VEHICLE HAS REPEATEDLY STARTING RUNNING POORLY AND HAS A LACK OF POWER ALONG WITH A MISFIRE. VEHICLE IS THEN HARD TO ACCELERATE AND SLOWS DOWN FLOW OF TRAFFIC. EACH TIME THE DISTRIBUTOR CAP AND ROTOR HAVE BEEN FOUND WITH EXCESSIVE AMOUNT OF CORROSION ON THEM AND WHEN THE CAP & ROTOR ARE REPLACED THE PROBLEM GOES AWAY FOR A WHILE. THE CAP & ROTOR WERE CHANGED 3 TIMES EACH BEFORE 50,000 MILES. *JB

  • 09/16/2003· VISIBILITY

    PASSENGER'S SLIDING DOOR GLASS WINDOW BLEW OUT IN WHILE DRIVING 70 MPH. STATE TROOPER, WHEN CALLED, GAVE A DESCRIPTION OF THE PROBLEM BEFORE CONSUMER COULD GIVE ANY INFORMATION. STATE TROOPER STATED THAT THIS HAPPENED FREQUENTLY. *AK

  • 09/07/2007· SEAT BELTS

    TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT SEAT BELTS DO NOT WORK AT ALL. HE STATED THAT THE SEAT BELTS EXTEND AROUND HIS BODY, BUT FALL TO FASTEN. DURING SUDDEN STOPS, THE SEAT BELT WOULD EXTEND UNTIL IT RAN OUT OF SLACK, BUT FAILED TO PROVIDE ADEQUATE RESTRAINT. GENERAL MOTORS ACKNOWLEDGED THE FAILURE AND STATED THAT THE COST FOR THE REPAIR WOULD BE $200. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,300. UPDATED 01/07/08. *LJ UPDATED 12/12/07

  • 09/05/2010· ELECTRICAL SYSTEM

    I HAVE A 02'CHEVY IMPALA WHEN I TURN IT ON ALL ELECTRIC COMES ON AND THE ENGINE RUNS FOR A SPLIT SECOND AND DIES THEN THE BATTERY LIGHT AND SERVICE TRACTION SYSTEM COMES ON I GOT THE FUEL PUMP AND SENSOR REPLACED STILL THE SAME PROBLEM OCCURS. I WAS ABLE TO DRIVE IT FOR A FEW MILES AFTER READING THE MANUAL AND PUSHING THE GAS TO THE FLOOR WHILE HOLDING THE KEYS ON FOR THREE SECONDS BUT EVENTUALLY IT DIED AGAIN. PLEASE HELP!!!!! *TR

  • 08/31/2005· SERVICE BRAKES, HYDRAULIC

    I BEGAN HAVING A SITUATION WHERE MY ANTI-LOCK BRAKE SYSTEM WOULD ACTIVATE AT SLOW SPEEDS <10 MPH SUCH AS WHEN PULLING INTO A PARKING SPACE - THIS RESULTS IN THE VEHICLE GOING FORWARD FARTHER THAN IT NORMALLY WOULD - PLEASE NOTE THAT I DID NOT HAVE ANY ACCIDENTS. I TOOK IT TO THE DEALER WHICH INDICATED THAT IT WAS A COMMON PROBLEM AND THEY MAY BE ABLE TO CLEAN THE SENSORS OF CORROSION (THEY DID NOTE THAT THE SENSORS ARE LIGHTLY BUILT AND COULD BREAK REQUIRING REPLACEMENT DURING THE CLEANING PROCESS - WHICH THEY DID). I VOICED MY CONCERN TO GM VIA THERE CUSTOMER SERVICE SYSTEM THAT THIS FAILURE OCCURRED AT 42000 MILES ON A SAFETY RELATED SYSTEM (3 YEARS FROM IN SERVICE DATE - 6000 MILES OUT OF WARRANT). I CLEARLY INDICATED THAT I FELT THIS WAS A FLAW ON WHAT I CONSIDER TO BE A CRITICAL COMPONENT. AS OF THIS POINT - 1 WEEK LATER - GM'S ONLY RESPONSE WAS THAT MY CONCERN WOULD BE MADE KNOWN TO THE MANAGEMENT OF THE COMPANY. NO ACTION TO INFORM ME OF THE RECALL THAT I HAVE RECENTLY READ ABOUT WAS MADE, NOR WAS ANY ACTION TO COVER THE APPROXIMATELY $500 BILL. NOTE THAT THE RECALL THAT HAS BEEN IN THE NEWS DID NOT MENTION CHEVY ASTROS WHICH MY VEHICLE IS - HOWEVER THE PROBLEM SOUNDS IDENTICAL AND MY VEHICLE IS A TRUCK BASED GM VEHICLE WITH ALL WHEEL DRIVE AND ANTILOCK BRAKES - SIMILIAR TO ALL THE MODELS MENTIONED IN THE RECALL. *NM

  • 08/30/2002· SEAT BELTS

    THE CONSUMER STATES THAT WHEN THE SEAT BELTS ARE PULLED ALL THE WAY OUT, THEY WILL NOT LOCK. THE SEAT BELTS WILL NOT RESTRAINT CHILD CAR SEATS. *AK *SCC

  • 08/28/2002· TIRES

    WHY DOES THE LEFT FRONT TIRE ONLY SQUEAL WHEN TURNING RIGHT OR LEFT THE DEALERS SAY ITS NORMAL I LIKE A SECOND OPINION. *AK

  • 08/20/2004· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN

    WHEN THE VEHICLE WAS STARTED IN THE MORNING, THE BRAKES MADE A GRINDING NOISE WHEN DEPRESSED. THE VEHICLE WAS SERVICED BY THE DEALERSHIP TWICE AND THEY REPLACED THE BRAKE DISC, ROTORS AND SHOES. WHILE DRIVING DOWN A HILL WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM OVERHEATED, AND A BURNING ODOR FILLED THE CABIN OF THE VEHICLE. *AK THE BRAKES STARTED TO PULSATE AGAIN WHILE GOING DOWN A MOUNTAIN, A NOISE WAS HEARD COMING FROM THE DRIVELINE BETWEEN SHIFTS AND WAS UNABLE TO BE DUPLICATED, THE TRANSMISSION SLIPPED AND SHIFTED ERRATICALLY, THE ENGINE WOULD BREAK UP ON A SLIGHT ACCELERATION DUE TO THE DISTRIBUTOR CAP AND THE ROTOR BEING CORRODED. *SC *JB

  • 08/15/2012· ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT ADAPTIVE/MOBILITY

    RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER. *TR

  • 08/13/2002· SEAT BELTS

    BUCKLES OF REAR SEATS ON THE VEHICLE ARE ABOUT 6-7 INCHES FROM THE SEAT, WHEN CHILD IS SEATING, BUCKLE IS UP TO CHEST OR AROUND STOMACH AREA. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING WITH THE VEHICLE.*AK

  • 08/06/2014· STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

    I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE. *TR

  • 08/04/2017· ELECTRICAL SYSTEM,VISIBILITY/WIPER

    WHEN RAINING WIDSHIELD WIPERS DONT WORK AS DIRECTED, THEY DO WHAT THEY WANT. THEY STAY ON AFTER SHUTTING THEM OFF. AND DOOR LOCKS LOCK AND UNLOCK REPEATEDLY. WIPERS ALSO SHUT OFF IN THE MIDDLE OF LINE OF SIFHT INTERMITTENTLY. NEVER WORKS CORRECTLY

  • 07/28/2012· SERVICE BRAKES

    ABS WAS ACTIVATED AT SLOW SPEEDS CAUSING A SUBSTANTIAL DROP IN BRAKING POWER. *TR

  • 07/24/2003· SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTSCrash

    THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC

  • 07/24/2002· SEAT BELTS

    CONSUMER STATES THAT THE BACK BENCH SEAT BELTS ARE TOO LONG, WHEN THE SEAT BELTS ARE PUT ON, THEY LAY OFF OF THE CHILDRENS RIB CAGES NEAR THEIR SIDES, THE SEAT BELTS DO NOT FIT CHILDREN OR ADULTS CORRECTLY, THEY WERE REPLACED WITH SHORTER BELTS, BUT THEY ARE STILL TOO LONG, DEALER STATED THAT THEY WOULD MOVE THE BOLTS BACK TO MAKE THEM SHORTER, HOWEVER LATER STATED THEY COULD NOT DUE TO LIABILITY REASONS. *SLC

  • 07/19/2004· VEHICLE SPEED CONTROL

    CONSUMER COMPLAINED ABOUT A SUDDEN ACCELERATION PROBLEM. THIS PROBLEM OCCURRED INTERMITTENTLY AND WITH OR WITHOUT THE AIR CONDITIONING BEING ON. DEALERSHIP TRIED TO RESOLVE THE PROBLEM. HOWEVER THE PROBLEM RECURRED. *AK *NM

  • 07/17/2007· ELECTRICAL SYSTEM

    I HAVE OWNED 3 ASTRO VANS, ?89 AND 92 (MADE IN USA) PREVIOUSLY AND LIKED THEM SO WELL I BOUT ANOTHER ONE 2002 (MADE IN MEXICO). WITHIN 60,000 MILES REAR SEAT FABRIC STARTED TO COME APART, DRIVER DOOR POWER WINDOWS AND LOCKS STOPPED WORKING, WINDSHIELD WASHER HOSES ROTTED, INTERIOR FAN BLOWER SWITCH FAILED (TWICE), DRIVER ARM REST VINYL SPLITTING IN MANY AREAS, STEERING WHEEL MOUNTED HAZARD LIGHT SWITCH CAUSED BREAK AND SIGNAL LIGHTS TO BLOW FUSES (THIS WAS FIXED AS RECALL), REAR CARGO DOOR HANDLE BROKE OFF, FUEL TANK GAS LEVEL INDICATOR FLUCTUATES REGARDLESS OF FUEL LEVEL, ANTILOCK BREAKS ENGAGE UNNECESSARILY AT LOW SPEED SOFT BRAKING, WINDSHIELD LEAKAGE, SIDE DOOR DIFFICULT TO CLOSE AND SOMETIMES CAN NOT BE CLOSED. ALMOST ALL ITEM APPEARED AFTER WARRANTY WAS UP. I WILL NEVER BUY ANOTHER GM PRODUCT AGAIN. *AK

  • 06/26/2003· SERVICE BRAKES, HYDRAULIC

    THE BRAKE PEDAL WAS TO SMALL. WHEN THE CONSUMER APPLIED THE BRAKE, HER FOOT SLIPPED OFF THE BRAKE PEDAL. *NLM *TS *JB

  • 06/24/2007· PARKING BRAKE

    THE 2002 CHEVROLET TAHOE HAS FAILED INSPECTION BECAUSE OF THE EMERGENCY BRAKE.. IT WAS COMPLETELY USELESS. IT DIDN'T WORK. WHY I DON'T KNOW, BUT THE INSPECTION PLACE STATED THAT THEY HAD FAILED NUMEROUS TAHOES WITH THE SAME PROBLEM. I FELT THAT IT WAS UNSAFE AND CHEVROLET SHOULD RECALL THE FEW THAT HAVE THIS PROBLEM. WHY DID IT HAVE TO BE AN INNOCENT PARTY CONCERNING SEVERAL DEATHS OR THOUSANDS OF PEOPLE REPORTING IT BEFORE IT IS RECALLED. I DIDN''T EVEN USE THE BRAKE HOW COULD IT NOT WORK ANYMORE.

  • 06/17/2008· EXTERIOR LIGHTING

    TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE CONTACT WAS INFORMED THAT HIS EXTERIOR LIGHTING/BRAKE LIGHT SWITCHES WERE INOPERATIVE. HE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V099000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 70,000.

  • 06/06/2005· STEERING

    A VERY UNNERVING CONDITION IS PRESENT IN OUR 2002 TAHOE. THERE IS A LOOSE/ UNSTABLE FEELING IN THE STEERING WHEN TURNING. MY MECHANIC SAID WE HAVE A WARPED CENTER STEERING SHAFT AND HE CAN NOT REPAIR AS THE PART IS BACK ORDERED BY TENS OF THOUSANDS NATIONWIDE (INDICATING A UNIVERSAL PROBLEM WITH THIS VEHICLE) I HAVE BEEN EXPECTING A RECALL BUT HAVE NOT SEEN ONE. GM HAS NOT REPLIED TO MY INQUIRY.

  • 06/03/2005· SERVICE BRAKES, HYDRAULIC

    THE CONSUMER'S ANTI-LOCK BRAKES DON'T WORK PROPERLY WHEN PULLING INTO A PARKING SPACE OR UNDER 10 MPH. THE CONSUMER HAD TO PUMP THE BRAKES IN ORDER TO GET VEHICLE TO STOP OR FOR WARNING BEFORE SLOWING DOWN. THE VEHICLE HAS ALL WHEEL DRIVE. THE CONSUMER PULLED FUSE FOR ANTI-LOCK BRAKE MANY TIMES, AND IT WORKED FINE WITHOUT THE FUSE. *AK *SB PULLING THE ANTI-LOCK BRAKE FUSE DEACTIVATED THE ANTI-LOCK BRAKES CAPABILITY. WITH THE ANTI-LOCK BRAKE FUSE IN, THE CONSUMER NEARLY RUNS INTO THE BACK OF VEHICLES WHEN STOPPING. THE CONSUMER STATED THAT THE INCIDENTS HAPPENS ONLY WHEN THE FUSE IS IN AND OCCURED THREE TIMES AT LOW SPEED FOR NO REASON.*SB *NM

  • 06/01/2016· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BRAKE LIGHTS AND HAZARD LIGHTS FAILED. THE CONTACT STATED THAT IF THE BRAKE PEDAL WAS DEPRESSED AND THE HAZARD LIGHT SWITCH WAS MOVED AROUND THE LIGHTS WOULD FUNCTION AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V099000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BRAKE LIGHTS ONLY WORKED, IF THE HAZARD LIGHT SWITCH WAS FORCED TO ONE SIDE AND HELD IN PLACE. UPDATED 07/13/16.*JB

  • 05/20/2010· ELECTRICAL SYSTEM

    THIS IS A GENERAL POINT OF INFORMATION MESSAGE: FOR THE LAST DECADE OR MORE, GM VEHICLES HAVE A PROPENSITY TO BURN OUT THEIR LAMPS DUE TO AN OVERCHARGE CONDITION (CAUSE UNKNOWN TO ME); THIS CONDITION CAN AFFECT ANY OF THE LAMPS OR BULBS, MOST NOTICABLY HEADLAMPS, TAIL LIGHTS, AND RUNNING (PARKING) LAMPS. COULD YOU PLEASE INVESTIGATE THIS ELECTRICAL DEFECT IN ALL GM VEHICLES.*TR

  • 05/15/2012· ELECTRICAL SYSTEMFire

    TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO PARK SHE NOTICED THERE WAS SMOKE AND FIRE BEHIND THE STEERING WHEEL. THERE WAS ALSO A MINOR EXPLOSION. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT AN ELECTRICAL WIRE STARTED THE FIRE. A REPORT WAS FILED AND THE FAILURE WAS NOT DIAGNOSED NOR TOWED FROM THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000. UPDATED 8/23/12

  • 05/06/2005· SERVICE BRAKES, HYDRAULIC

    DC: HIS BRAKES DO NOT WORK CORRECTLY. WHEN YOU STOP THE ABS SYSTEM KICKS IN, THE PEDAL JERKS BACK AND FORTH. THE VEHICLE DOES NOT WANT TO STOP CORRECTLY. *AK

  • 05/05/2005· SERVICE BRAKES, HYDRAULIC

    DT: SHIFT INDICATOR WAS INDICATING THE WRONG GEAR. WHILE DRIVING THE ROAD THE INDICATOR WAS MOVING, BUT THE SHIFTER ITSELF. EVERY TIME I DROVE THE VEHICLE THIS HAPPENED. IT WAS TAKEN TO DEALER TO FIX AND STATED THERE WERE A LOT OF COMPLAINT. THIS OCCURRED ABOUT A MONTH AGO ANTILOCK BRAKES ARE APPLYING WHEN DRY. WHEN GOING ABOUT 3-4 MPH THE ANTILOCK BRAKES WILL ENGAGED. THIS PROBLEM WAS RANDOM. HAVE NOT TAKEN FOR REPAIRS. *NM

  • 05/03/2003· STEERING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE

    MY 2002 ASTRO VAN HAS BEEN IN THE SERVICE DEPT. AT RON CARTER IN ALVIN TEXAS 11 TIMES, 7 TIMES FOR THE SAME PROBLEM, THE STEERING. ELECTRICAL PROBLEMS 5 TIMES, THE LIGHT FLASHING AND THE LOCKS CLICKING CONSTANTLY. THE BACK DOOR BROKE TWICE FOR NO APPARENT REASON, THE FUEL PUMP FAILING AND NUMEROUS OTHER PROBLEMS, WELL THE ELECTRICAL PROBLEM WAS SUPPOSEDLY FIXED, BUT NOW IS ACTING UP AGAIN, I HAVE 4 CHILDREN AND NEED A SAFE VEHICLE TO DRIVE IN WITH MY KIDS.*JB

  • 05/01/2014· TIRES

    TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO EQUIPPED WITH GREMAX MAX 5000 TIRES (N/A), SIZE 215/75R15 AND THE DOT WAS JEHKDVP2312. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 142,057.