2002 Cadillac Escalade

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2006· SERVICE BRAKES, HYDRAULIC

  BRAKING SYSTEM ON OUR 2002 CADILLAC ESCALADE REVERTS TO ANTI-LOCK MODE AT LOW SPEED 5 MPH OR LESS. THIS HAS CAUSED A VERY DANGEROUS SITUATION WITH THE VEHICLE FAILING TO STOP AND ROLLING THROUGH STOP SIGNS AND RED LIGHTS. THE ONLY WAY TO AVOID THIS, IS TO BEGIN STOPPING WELL IN ADVANCE OF DESIRED STOPPING POINT AND HOPING IT STOPS. I WILL BE BRINGING IN TO BE REPAIRED HOWEVER I WOULD BELIEVE THERE SHOULD BE A RECALL AS THIS SITUATION WILL IF IT HASN'T ALREADY LED TO A DEATH. *JB

• 12/27/2005· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

  DT: THE CONTACT STATED THE ABS ACTIVATED AT LESS THAN 30 MPH. WHEN APPLYING THE BRAKES THERE WAS A CHATTERING SOUND COMING FROM THE BRAKE PEDAL. THIS WAS ON ONGOING PROBLEM. THE FIRST OCCURRENCE HAPPENED IN SEPTEMBER 2004. THE DEALERSHIP REMOVED THE CORROSION FROM THE ABS SENSORS. THE PROBLEM DID NOT RETURN UNTIL DECEMBER 23, 2005. THE CIRCUMSTANCES WERE THE SAME AS BEFORE. THE DEALERSHIP CLEANED THE CORROSION FROM THE ABS SENSORS. THE PROBLEM HAS NOT RECURRED. *AK THE WATER PUMP WAS REPLACED. UPDATED 01/19/06. *JB

• 12/19/2014· SERVICE BRAKES

  DRIVING LOW SPEED AND BRAKE PEDAL WENT TO THE FLOOR. NO WARNING LIGHTS. DIFFICULT TO STOP CAR. SELECTED LOWER GEAR AND MANAGED TO STOP CAR WITH WHAT BRAKING POWER REMAINED. HAD JUST GOTTEN OFF FREEWAY, COULD HAVE BEEN A SERIOUS ACCIDENT. BRAKE FLUID VISIBLE AT REAR OF VEHICLE. TOOK CAR TO GM DEALER AND THEY ADVISED A REAR STEEL BRAKE LINE HAD CORRODED AND HAD A HOLE. STATED ALL BRAKE LINES NEEDED REPLACING ALONG WITH BRAKE CALIPERS DUE TO CORROSION. THEY WOULD HAVE TO RAISE BODY FROM CHASSIS FOR ACCESS. BILL WOULD BE $3000 TO $4000. THEY WOULD GLADLY TAKE THIS CAR IN TRADE FOR A NEW GM VEHICLE. THIS CAR HAD ALL NEW BRAKES INSTALLED AT GM DEALER IN 2013 AND THERE WAS NO MENTION OF CORRODED BRAKE LINES. *TR

• 12/19/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TRANSFER CASE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000.

• 12/19/2001· AIR BAGS,SEAT BELTSCrash

  WHILE STOPPING AT A RED LIGHT ANOTHER VEHICLE TRAVELING AT APPROXIMATELY 50 MPH REAR ENDED CONSUMERS VEHICLE, UPON IMPACT NONE OF THE AIRBAGS DEPLOYED ALSO DRIVERS SIDE SEAT BELT DID NOT HOLD.*AK *SLC

• 12/17/2004· SUSPENSION

  2002 CADILLAC DEVILLE, CLICKING IN RIGHT REAR WHEEL BEARING. DEALING CHECKED BEARING, FOUND IT TO BE BAD, AND NOTED THAT LEFT FRONT WAS ALSO GOING BAD. REAR BEARING REPLACED, FRONT BEARING TIGHTED, DEALER SUGGESTED PERIODIC CHECKS, MAY NEED REPLACEMENT IN FUTURE. THIS CALL IS LESS THAT 3 YEARS OLD, 60K MILES, BEARING SHOULD NOT BE GOING BAD. THIS CAR WAS NOT IN AN ACCIDENT, NOR CURBS STRUCK, NOT WAS IT SETTING UN-USED FOR ANY LENGTH OF TIME. THESE ARE SCENARIOS THE DEALER TRIED TO EXPLAIN TO ME WHY WHEEL BEARING WENT BAD WITH 60K MILES. I EXPLAINED THAT NEITHER OF THOSE SCENARIOS WERE EXPERIENCED BY ME/THIS CAR.L *JB

• 12/12/2007· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE ABS CONTROL MODULE FAILS WHEN IT IS WET. THE ABS CONTROL MODULE WAS REPLACED ONCE AT THE COST OF $1,300. THE MECHANIC STATED THAT THIS WAS A RAMPANT FAILURE AMONG THIS VEHICLE. WHILE DRIVING IN THE RAIN, THE CONTACT DROVE OVER A PUDDLE. SINCE THAT TIME, THE ABS CONTROL MODULE HAS NOT WORKED. GENERAL MOTORS HAS YET TO RESPOND. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 02-25-08 *BF

• 12/12/2006· ELECTRICAL SYSTEM

  DEFECTIVE EQUIPMENT. IGNITION SWITCH BROKE. AAA SENT LOCKSMITH. LOCKSMITH SAID HE HAS CHANGED APPROX. 14 OF THESE IN LAST 1 AND 1/2 WEEKS. BRASS PART AND SPRING BREAK OFF LEAVING IGNITION DEAD/UNABLE TO START OR MOVE VEHICLE. I WAS FORTUNATE THIS HAPPENED IN MY DRIVEWAY AND NOT OUT ON THE ROAD. $347.00 LATER AND IT CAN HAPPEN AGAIN AT ANY TIME. BEFORE LOCKSMITH SHOWED UP CADILLAC WANTED TO DISCONNECT TRANSMISSION AND DROP DRIVE SHAFT PLACE ON FLATBED TO TRANSPORT TO DEALERSHIP. WHAT WOULD THAT HAVE COST ME? CONSUMERS SHOULD NOT BE HELD HOSTAGE WITH THIS POOR QUALITY PART. *NM

• 12/10/2002· STEERING

  CONSUMER STATES WHILE DRIVING 50MPH THE VEHICLE LOST POWER STEERING AND POWER BRAKES. PLEASE PROVIDE ANY ADDITONAL INFORMATION. TS

• 12/03/2007· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING 3 MPH, THE ABS ACTIVATED WHEN THE BRAKES WERE DEPRESSED. THE STOPPING DISTANCE INCREASED. AS OF DECEMBER 3, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK (NHTSA CAMPAIGN ID NUMBER 05V379000). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 38,000.

• 11/27/2002· SEATS

  THE CONSUMERS SISTERS FINGER GOT CAUGHT IN THE REARWARD FOLDING HEAD RESTRAINT ON THE SECOND ROW SEAT. SHE BROKE A BONE IN HER RIGHT RING FINGER, DAMAGED HER NAIL BED AND IS EXPERIENCING SOME NUMBNESS IN THE FINGER. *JG *NLM

• 11/24/2003· TIRES

  WHILE DRIVING 65-70 MPH, THE LEFT REAR TIRE EXPERIENCED A BLOWOUT (AFTER MARKET EQUIPMENT INSTALLED AT 13,000 MILES, TIRE SIZE 265/70R17, DOT# UNAVAILABLE AT THIS TIME). THIS CAUSED THE VEHICLE TO SKID OUT OF CONTROL, INTO A WHEAT FIELD. THE CONSUMER STATED THE VEHICLE SUSTAINED DAMAGES TO THE FRONT END AND BOTH FRONT FENDERS. DEALER WAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION ALONG WITH THE DOT# AND COMPLETE THIS QUESTIONNAIRE. *JB

• 11/22/2004· ELECTRONIC STABILITY CONTROL

  THE STABILIZER TRACK CAME ON WHILE DRIVING ON DRY PAVEMENT. THE VEHICLE HAS BEEN TO TWO DIFFERENT DEALERS ON TWO SEPARATE OCCASIONS. THE FIRST DEALER COULD NOT LOCATE A PROBLEM AND THE SECOND DEALER REPLACED THE SENSORS AND THE PROBLEM CONTINUED. *JB

• 11/20/2002· PARKING BRAKE

  THE CAR'S EMERGENCY BRAKE WHILE FULLY ENGAGED WILL NOT STOP THE CAR FROM ROLLING DOWN A 5% GRADE DRIVEWAY. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THIS ISN'T THE FIRST TIME THESE HAVE COME BACK FOR THIS PROBLEM. HOWEVER THEY DON'T HAVE A PROTOCAL OR RECALL NOTICE SO THEY CAN'T FIX THE PROBLEM. IF THIS SUV WERE PARKED ON A HILL WITH THE EMERGENCY BRAKE APPLIED AND THE CAR WAS SHIFTED INTO NEUTRAL BY A CHILD. THEIR COULD BE A GRAVE ACCIDENT THAT COULD RESULT IN FATALITIES TO PEDESTRIANS AND PEOPLE IN THE VEHICLE. BY THE DEALERSHIP REFUSING TO FIX THIS PROBLEM, I AM CONCERNED WITH THE SAFETY OF THE PEOPLE. DT

• 11/17/2013· SERVICE BRAKES

  WHILE TRAVELING 35 MPH IN TRAFFIC I INCURRED A LOSS OF BRAKING POWER. UPON CLOSER INSPECTION I NOTICED A BRAKE LINE LEAK DUE TO RUST. BRAKE LINES HAD RUSTED THROUGH CAUSING A LOSS OF BRAKE FLUID. *TR

• 11/16/2024· SERVICE BRAKES

  The problem is in the anti-lock braking system. When the vehicle slows to under 15 mph. and you apply the brakes the brake pedal" kick back" occurs with loss of braking . Making the vehicle a hazard to drive. Now with repeated depression of the brake pedal the vehicle does stop. But, if you are approaching a stopped car or some other stationary object a collision could occur. Thankfully this has not happened to me or my wife, as we are aware of this condition and prepare for it while stopping the car. The reason why this happens is because GM no longer produces the part that would alleviate this condition. The part is known as a Brake Pressure Warning Switch, part # 88983914. It is part of the ABS system. I have spent countless hours on the internet trying to obtain this part, but to no avail. When you look up the part web sights will show you a picture of the part, but when you click on it you always get the same message, "part not available." I believe that this is a safety issue that GM could alleviate by producing it again. Last week I had my Escalade in for an oil change at Anschuetz Chevrolet, (where I bought this vehicle), while there I spoke with the service manager who told me "this is not an isolated problem." We can't get some parts for vehicles that are only 10 years old. This is terrible that a corporation manufactures a product then does not continue to make replacement parts for that product making it obsolete. Or in my case causing an issue with SAFETY! Please, would you look into this growing problem to help make my vehicle whole and safe. In essence what GM is doing is telling all of us: "Well if you can't get the part you want to fix your car simply buy a new one. I await your answer, please help.

• 11/14/2006· SERVICE BRAKES, HYDRAULIC

  I PURCHASED A 2002 CADILLAC ESCALADE THAT HAS EXPERIENCED SLOW-SPEED BRAKING PROBLEMS FROM THE FIRST DATE OF PURCHASE. INITIALLY I THOUGHT THAT IT MAY BE THE BRAKE SHOES OR ROTORS, HOWEVER, I HAVE HAD THE BRAKE SHOES AND ROTORS REPLACED ON THE FRONT AND BACK OF THE VEHICLE. THE PROBLEMS WITH THE BRAKING HAVE PERSISTED. THE ABS IS TRIGGERED WHEN DRIVEN AT LOW SPEEDS USUALLY UNDER 15 MILES PER HOUR WHEN THE CONDITIONS DO NOT WARRANT IT. CONSEQUENTLY, I HAVE ALMOST WRECKED DUE TO THE DEFECTIVE OPERATION OF THE BRAKES AND I AM AFRAID TO DRIVE THE VEHICLE AND CONCERNED WITH THE SAFETY OF MY WIFE AND THREE SMALL CHILDREN. I HAVE BEEN TOLD BY A DEALERSHIP THAT POTENTIALLY THE PROBLEM WITH THE BRAKING SYSTEM INVOLVES THE FRONT, WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING. SUPPOSEDLY RUST OR CORROSION COULD DETRIMENTALLY AFFECT THE PEAK-TO-PEAK OUTPUT VOLTAGE. THE WHEEL BEARING HUB ASSEMBLY SENSOR PROBLEM CAUSES FALSE WHEEL SPEED READINGS WHICH SENDS ERRONEOUS WHEEL SPEED READINGS TO THE VEHICLE''S COMPUTER. THE COMPUTER INTERPRETS THIS READING AS A NEED FOR THE COMPUTER TO CONTINUE ACTIVATING THE ABS TO PREVENT WHEEL LOCKUP. HOWEVER, IF ABS IS STILL TRIGGERING AT VERY LOW SPEEDS, IT PREVENTS THE WHEELS FROM COMING TO A COMPLETE STOP BECAUSE IT CONTINUALLY RELEASES AND APPLIES THE BRAKES AT VERY LOW SPEEDS (UNDER 15 MILES AN HOUR). THIS TYPE OF DEFECT COULD HAVE NEAR FATAL OUTCOMES ESPECIALLY IN A HILLY AND MOUNTAINOUS TERRAIN LIKE THAT OF WEST VIRGINIA. DUE TO THIS PRE-EXISTING MATERIAL DEFECT IN THE VEHICLE WHICH AFFECTS AN EXTREMELY INTEGRAL PART OF THE OPERATION, RENDERING IT UNDRIVEABLE; I EXPECT GENERAL MOTORS/CADILLAC TO FIX THIS PROBLEM AT NO COST TO ME, THE CONSUMER. IT WOULD BE EXTREMELY NEGLIGENT TO HAVE NOTICE ABOUT A MANUFACTURING DEFECT AND IGNORE YOUR DUTY OF CARE TO REMEDY THIS PROBLEM, ESPECIALLY IN LIGHT OF THE LOW COST REMEDY AVAILABLE TO RECALL AND FIX IT. SINCERELY, NELSON R. STAPLES IV. *NM

• 11/12/2015· SEAT BELTSCrash

  TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END CRASH WHILE DRIVING 25 MPH. AS A RESULT, THE SEAT BELTS FRACTURED AND UNLATCHED INDEPENDENTLY. THE SECURITY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 214,000.

• 11/12/2005· TIRES

  THIS IS A SYNOPSIS OF THE INCIDENTS WITH GOODYEAR WRANGLER HP TIRES (P265/70R17) THAT HAVE OCCURRED WITH MY 2002 CADILLAC ESCALADE EXT. THE FIRST INCIDENT OCCURRED ON DECEMBER 27, 2003, MYSELF ALONG WITH MY FATHER, MOTHER, SISTER AND COUSIN ELLISON WAS TRAVELING IN A 2002 CADILLAC ESCALADE EXT. AS WE WERE TRAVELING DOWN INTERSTATE 16 FROM MACON, GEORGIA TO SAVANNAH, GEORGIA, THERE WAS A LOUD POPPING SOUND AND THE REAR OF THE VEHICLE WAS THROWN INTO THE AIR. ONCE THE REAR OF THE VEHICLE HIT THE GROUND, I WAS ABLE TO SAFELY MANEUVER THE VEHICLE OFF TO THE SIDE OF THE ROAD. WHEN WE EXITED THE VEHICLE, WE NOTICED THAT THE THREAD HAD COMPLETELY SEPARATED FROM THE RIGHT REAR TIRE. THERE WAS ALSO SUBSTANTIAL DAMAGE DONE TO THE REAR OF THE VEHICLE. ON NOVEMBER 18, 2004, WHILE MY FATHER AND MOTHER WERE TRAVELING ON I-95 NEAR BRUNSWICK, GEORGIA, THEY FELT A THUD AND IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. WHEN THEY EXITED THE VEHICLE, THEY NOTICED THAT THE RIGHT FRONT TIRE THREAD HAD STARTED TO SEPARATE. ON NOVEMBER 30, 2004, LESS THAN TWO WEEKS AFTER THE PREVIOUS TIRE INCIDENT, MY FATHER AND MOTHER WAS TRAVELING ON INTERSTATE 16 NEAR STATESBORO, GEORGIA. AT THIS POINT IN TIME, THE LEFT REAR TIRE BLEW OUT. AGAIN MY FATHER WAS ABLE TO SAFELY MANEUVER THE VEHICLE OFF TO THE SIDE OF THE ROAD. ON FEBRUARY 18, 2005, WHILE MY FATHER AND MOTHER WERE TRAVELING IN MISSISSIPPI ON INTERSTATE 10. WHILE THEY WERE DRIVING DOWN INTERSTATE 10, THE RIGHT REAR TIRE BLEW COMPLETELY OUT. ON APRIL 3, 2005, MY FATHER WAS DRIVING THE VEHICLE AROUND TOWN IN SAVANNAH, GEORGIA. HE NOTICED THAT THE VEHICLE STARTED VIGOROUSLY SHAKING. AT THIS POINT, HE STOPPED THE VEHICLE AND SAFELY PULLED OVER TO THE SIDE OF THE ROAD. WHEN HE LOOKED AT THE TIRES, HE NOTICED THAT THE THREADS WERE SEPARATING FROM THE TIRE. *JB

• 11/05/2012· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKES, THE BRAKES FAILED AND TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT IMMEDIATELY SHIFTED THE VEHICLE INTO NEUTRAL AND APPLIED THE EMERGENCY BRAKE. THE VEHICLE EVENTUALLY CAME TO A STOP. THE CONTACT STATED THAT THE STABILITY CONTROL AND BRAKE WARNING LIGHTS WERE ILLUMINATED IMMEDIATELY FOLLOWING THE FAILURE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HIM THAT ALL OF THE BRAKE LINES WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR ALL THE BRAKE LINES ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,077. THE CURRENT MILEAGE WAS APPROXIMATELY 48,275. UPDATED 01/29/13*LJ UPDATED 1/30/2013 *JS

• 11/05/2007· EQUIPMENTFire

  TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. ON SEPTEMBER 3, 2007, THE CONTACT PLUGGED HER TELEVISION INTO THE CIGARETTE LIGHTER AND THE VEHICLE BEGAN SMOKING. THE VEHICLE THEN BECAME ENGULFED IN FLAMES. HER HUSBAND DOUSED THE VEHICLE WITH WATER AND DROVE IT TO THE CADILLAC DEALER. THE CARPET WAS BURNED, THE TRACKING SYSTEM FAILED, AND THE WIRING HARNESS HAD TO BE REPLACED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 48,000.

• 11/05/2004· TIRES

  WHILE DRIVING APPROXIMATELY 65 MPH FRONT DRIVER'S SIDE TIRE BLEW OUT. AFTER CHECKING THE TIRES CONSUMER NOTICED THAT THE TIRE ON FRONT LEFT HAD A SPLIT DOWN THE MIDDLE OF THE TREAD THAT WAS CAUSING IT TO SEPARATE. AFTERWARDS, WHILE DRIVING HEARD NOISES THAT SOUNDED LIKE RUBBER HITTING UNDERNEATH THE VEHICLE. CHECKED THE TIRES, AND NOTICED THAT THE REAR LEFT TIRE BLEW OUT AND THE STEEL BELTS WERE COMING THROUGH IT. *AK. CONSUMER OWNED TWO CADILLAC ESCALADE. OODYEAR TIRES WORE OUT AT APPROXIMATELY 25,000 MILES. *AK

• 11/04/2014· SERVICE BRAKES

  SEVERE LEAK(CORROSION) IN BRAKE LINE AT CENTER PILLAR. LINE IS INBOARD OF CHASSIS BEAM, ADJACENT TO FUEL TANK. NOTE THIS IS THE FOURTH BRAKE LINE FAILURE EXPERIENCED ON THIS VEHICLE. (MASS CAR) HAD SIMILAR TOTAL FAILURE ON ANOTHER BRAKE LINE NEAR THE CURRENT FAILURE. DEALER ALSO FOUND TWO OTHER CORROSION CAUSED LEAKAGE AT REGULAR MAINT INSP. ALL REPAIRS MADE BY CADILLAC DEALER. *TR

• 11/01/2014· AIR BAGS

  I WAS DRIVING HOME. OUT OF NO WHERE MY DRIVERS SIDE - SIDE AIRBAG DEPLOYED SPONTANIOUSLY. I BEGAN LOSING CONTROL OF THE VEHICLE BECAUSE THE NOISE WAS SO LOUD, AND STARTELING THAT I THOUGHT SOMEONE STRUCK MY DRIVERS SIDE. I AM LEFT SIDE - HEARING IMPAIRED, MY WHOLE LEFT SIDE WENT NUMB AND BEGAN TO RING PIERCINGLY. I GAINED CONTROL BACK OF THE VEHICLE AND TRIED TO EXIT THE TRUCK. I WAS ENGULFED IN CHEMICALS AND COULDN'T SEE. I TRIED TO OPEN THE DOOR AND COULDN'T AS THE AIRBAG BLOCKED MY EXIT, AND / OR ROLLING DOWN THE WINDOW. WHEN THE AIRBAG BEGAN TO DEFLATE I WAS ABLE TO EXIT THE VEHICLE. I WAS FORTUNATE MY SON AND HUSBAND WERE BEHIND ME AS WE DROVE HOME. THEY HAD NO IDEA WHAT WAS HAPPENING AS I JUMPED OUT OF MY TRUCK WITH A WHITE CLOUD OF FUMES BEHIND ME. I NOW FEEL AS THOUGH MY EAR HAS BEEN STABBED AND MY NOSE/THROAT ARE BURNING. *TR

• 10/30/2003· EXTERIOR LIGHTING

  HEADLIGHT LOW BEAM ON THE CADILLAC CTS 2000 HAS A BLACK BAR THAT REDUCES VISION TO ABOUT 75 FT AND ON DARK COUNTRY ROADS, THIS SHORTENED VISION IS EXTREMELY DANGEROUS. THE HEADLIGHT SHOULD BE A RECALL BEFORE SERIOUS ACCIDENTS OCCUR AS A RESULT OF THIS CONDITION. WHAT WAS CADILLAC THINKING? CADILLAC DOESN'T SEEM TO THINK THERE IS A PROBLEM BUT OBVIOUSLY THEY DON'T EVER DRIVE THEIR PRODUCT ON DARK ROADS AT NIGHT. THIS HEADLIGHT PROBLEM NEEDS TO BE CORRECTED!! IT IS AWFUL! *AK

• 10/30/2003· EXTERIOR LIGHTING

  HEADLIGHTS ON SUVS ARE TOO HIGH AND LOW BEAMS ARE EFFECTIVELY HIGH BEAMS FOR DRIVERS OF REGULAR CARS. THIS MEANS THAT AT NIGHT, THE SUV LIGHTS SHINE DIRECTLY INTO THE EYES OF DRIVERS IN FRONT VIA THE REAR VIEW AND SIDE MIRRORS. THIS WILL LEAD TO ACCIDENTS, DISTRACTING DRIVERS' ATTENTION FROM TRAFFIC IN FRONT AND SEVERELY REDUCING VISIBILITY. *LA

• 10/28/2002· STRUCTURE

  CONSUMER STATES THAT THE DOOR LOCKS LOCKED BY THEMSELVES WHILE THE MOTOR WAS RUNNING OR WHEN MOTOR WAS OFF AND KEY WAS REMOVED. *YH

• 10/25/2002· SERVICE BRAKES, HYDRAULIC

  WHILE TRAVELING ON THE FREEWAY APPROACHING AN INTERSECTION. HE APPLY HIS BRAKES THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR THERE WERE NO BRAKES. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS

• 10/22/2009· SERVICE BRAKES, ELECTRIC

  WHILE DRIVING MY CADILLAC ESCALADE WITH MY FAMILY AND BRAKING AT A LOW SPEED (LESS THAN 15 MPH) THE ABS SYSTEM SEEMED TO HAVE GONE OFF WITHOUT THE ABS LIGHT GOING ON AND SUBSEQUENTLY THIS ALMOST CAUSED ME TO CRASH INTO THE VEHICLE IN FRONT OF ME HAD I NOT PULLED TOWARD THE CURB. I WENT ON THE INTERNET TO RESEARCH THE ISSUE AND FOUND THAT THIS IS QUITE A COMMON ISSUE WITH THIS CAR AS MANY OTHER OWNERS HAVE REPORTED IT. SUBSEQUENTLY THEREAFTER THE ISSUE HAS BEEN RE-OCCURRING AND I BROUGHT IT TO MY LOCAL CADILLAC DEALER. I TOLD THE SERVICE CENTER WHAT MY RESEARCH FOUND AND BECAUSE A COMPUTER SCAN DID NOT EVEN PICK UP THE ISSUE THEY DECIDED T IT MIGHT BE DUE TO THE ABS SENSORS BEING DIRTY ALSO THE SERVICE CENTER REPRESENTATIVE AND MECHANIC BOTH SAID TO ME THAT THEY HAVE SEEN THIS ISSUE A NUMBER OF TIMES. THEY CLEANED OFF THIS ABS SENSOR AT WHICH TIME A TEST REVEALED THAT ONE OF THE SENSORS WAS READING IMPROPERLY. SO THEY SAID TO REPAIR IT I NEED TO CHANGE THE ENTIRE WHEEL HUB ASSEMBLY ON THAT SIDE. AFTER THEY CHANGED THAT SIDE AND AFTER ANOTHER TEST DRIVE THE ISSUE STILL RECURRED. THIS TIME THEY SAID MAYBE WE NEED TO CHANGE THE OTHER SIDE AS WELL. NOW THEY ARE IN THE PROCESS OF CHANGING THE OTHER WHEEL HUB ASSEMBLY TO SEE IF THE ISSUE IS CORRECTED. THE COST FOR REPAIRS IS WELL OVER $1200. THE CAR IS OUT OF WARRANTY BUT ONLY HAS 36,000 MILES ON IT AND DRIVES UNDER NORMAL CONDITIONS. I TRIED TO CONTACT GM'S CUSTOMER SERVICE WHO ARE OF NO HELP AND ALSO ASKED TO HAVE THIS ISSUE REPORTED FOR SOME TYPE OF REVIEW OR POTENTIAL RECALL. THIS IS A SERIOUS CONCERN AS IT AFFECTS THE BRAKING SYSTEM OF THEIR VEHICLE THAT DOES NOT SEEM DUE TO WEAR OR TEAR BUT AN ISSUE WITH MANUFACTURING. THE SENSOR ITSELF CANNOT EVEN BE SWAPPED OUT, ONLY THE ENTIRE ASSEMBLY. THIS IS QUITE SCARY THAT AT ANY TIME DURING THE ENTIRE PROCESS MY ABS LIGHT DID NOT GO OFF AND IT DID NOT SEEM THAT THE CADILLAC DEALERSHIPS OWN COMPUTERS COULD NOT PROPERLY DIAGNOSIS THE ISSUE. *TR

• 10/21/2016· ELECTRICAL SYSTEM,STRUCTUREFire

  TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING, SMOKE APPEARED FROM THE LIGHTER AREA. THE CONTACT TURNED OFF THE VEHICLE AND FOUND A PENNY IN THE LIGHTER AREA. THE VEHICLE CAUGHT FIRE. THE CONTACT STATED THAT THE VEHICLE'S CHANGE HOLDER WAS POSITIONED IN A MANNER WHERE CHANGE COULD FALL INTO THE LIGHTER COMPARTMENT. THE CONTACT STATED THAT THE DASHBOARD, SEATS, AND ELECTRICAL WIRING WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS UNKNOWN.

• 10/19/2010· SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM

  MY 2002 CADILLAC ESCALADE HAS BRAKING ISSUES UNDER 5 MPH. IT APPEARS THE ABS SYSTEM IS ACTIVATED WHICH TAKES THE VEHICLE LONGER TO STOP. THE BRAKES GET VERY SPONGY AND DO NOT RESPOND IMMEDIATELY. THIS HAS CAUSED ME TO GET INTO SOME VERY CLOSE CALLS WHEN TRYING TO STOP. *TR

• 10/19/2006· POWER TRAIN

  ALL WHEEL DRIVE TRANSFER CASE DEFECTIVE. WHEELS LOCK AND "HOBBLE" IN LOW SPEED TURNS. *NM

• 10/16/2018· SEAT BELTS

  WHILE STATIONARY, BOTH REAR SEATBELTS STOPPED REWINDING & REQUIRE A SCREWDRIVER TO UNTANGLE BEFORE ONE OF THEM CAN BE USED AGAIN. THE PASSENGER REAR SEATBELT IS COMPLETELY UNUSABLE.

• 10/16/2002· UNKNOWN OR OTHER

  PURCHASED NEW...DEALERSHIP WANTS TO DO BODY WORK---NO WAY, NOT FOR THAT KIND OF $$$$$ MR

• 10/15/2013· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT SHE DROPPED A PENNY INTO THE CIGARETTE LIGHTER, WHICH CREATED A THERMAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 10/12/2004· AIR BAGS

  WHILE DRIVING,THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

• 10/11/2005· SERVICE BRAKES, HYDRAULIC,EQUIPMENT

  ABS SYSTEM ACTIVATED AT SLOW SPEEDS (<10MPH). RESULTED IN BRAKING CHATTER, BRAKE PEDAL COMING UP AND BEING HARD TO DEPRESS. THE EXTENDED STOPPING DISTANCE CAUSED DRIVER TO USE EMERGENCY BRAKING TO AVOID COLLISIONS WITH VEHICLES AT LIGHTS AND INTERSECTIONS. INITIALLY FIXED AS WORN BRAKE PADS. PROBLEM PERSISTED. RETURNED TO DEALER, HAD ABS SENSORS REPLACED. PROBLEM RECURRED (WORSE) WITHIN 8 MOS, DEALER INFORMED ME THAT ABS SENSORS HAD NOT DETECTED PROBLEM. BRAKES WORN. WOULD NOT VERIFY ABS ISSUE UNTIL BRAKES REPLACED. *NM

• 10/10/2003· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING THERE WAS PULSATION AND VIBRATION WHEN BRAKING AT ANY SPEED. ABS BRAKE LIGHT STAYED ON AT ALL TIMES. VEHICLE HAD BEEN TO THE DEALER FOUR TIMES. THE STABILITY LOCK TRACKING SYSTEM WAS REPAIRED FOUR TIMES IN ONE YEAR. MANUFACTURER HAD BEEN INFORMED.*AK

• 10/06/2025· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,WHEELS

  The contact owns a 2002 Cadillac Escalade. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel pump needed to be replaced. In addition, the contact stated that there was an abnormal scraping sound coming from the front wheel hubs on the driver’s and passenger’s side wheels. There was no warning light illuminated. Additionally, there was brake fluid leaking from the brake lines, causing the braking distance to be extended. The contact was provided with an estimate for the repair. The vehicle was not yet repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.

• 10/06/2004· STRUCTURE

  WHILE CONSUMER WAS OPENING THE TAILGATE AND THE CABLES BROKE. THE CONSUMERS SON SUSTAINED MINOR INJURIES . *AK *JB

• 10/05/2012· STEERING,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH THE STEERING WHEEL LOCKED AND THE BRAKES FAILED. THE CONTACT SHIFTED INTO REVERSE IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THREE YEARS LATER FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 166,000. UPDATED 11/16/12*LJ THE CONSUMER STATED THE FAILURE RECURRED AT 166,000 MILES. UPDATED 11/20/2012 *JS

• 10/03/2002· UNKNOWN OR OTHER

  MR

• 09/29/2005· SERVICE BRAKES, HYDRAULIC

  DT: THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT THE ABS SYSTEM ACTIVATED AT LOW SPEEDS. THIS RESULTED IN EXTENDED STOPPING DISTANCES, AND THERE WAS NO WAY TO CONTROL WHEN THE VEHICLE WILL STOP. THE BRAKE PEDAL CAME UP AND WAS VERY HARD TO DEPRESS. THE VEHICLE SKIDDED WHEN TRYING TO USE THE BRAKES. THE SERVICE DEALER STATED THAT IT WAS THE SAME ISSUE AS IN THE RECALL FOR OTHER GENERAL MOTOR VEHICLES, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE SERVICE DEALER STATED THEY WOULD HAVE TO CLEAN THE WHEEL SPEED SENSORS, AND IF THAT DID NOT RESOLVE THE PROBLEM ,THEY WOULD HAVE TO REPLACE THE WHEEL SPEED SENSORS. THE MANUFACTURER STATED THAT THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL, AND THE CONTACT WOULD HAVE TO REPAIR THE VEHICLE AT HER EXPENSE.*AK

• 09/27/2010· SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM

  I HAVE A 2002 CADILLAC ESCALADE AND HAVE READ THAT THERE WAS A RECALL ONLY IN CERTAIN STATES FOR THE ABS TRACTION CONTROL MODULE MALFUNCTION. I HAVE ALMOST BEEN IN TWO ACCIDENTS SINCE I GOT THE CAR TWO MONTHS AGO. THE DEALER WON'T WORK WITH ME AND I CALLED CADILLAC AND THEY SAID THERE WAS NO RECALL. THERE ARE ALOT OF COMPLAINTS ONLINE AND THE PART IS ON BACK ORDER FOR ATLEAST 3 MONTHS EVERYWHERE. WE HAVE CHECKED OVER 35 DIFFERENT PLACES. THE ABS KICKS IN WHEN YOU ARE GOING UNDER 5 MPH AND THEN THE TRUCK WON'T STOP. IT HAPPENS EVERY TIME I GO TO STOP THE TRUCK. *TR

• 09/27/2010· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL HUMMING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN UNUSUAL INCREASE IN BRAKING DISTANCE AND TIME. THE VEHICLE WOULD SPORADICALLY SLIDE TO A STOP WHEN APPLYING THE BRAKES. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 116,000.

• 09/18/2008· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. IMMEDIATELY AFTER PURCHASING THE VEHICLE ON DECEMBER 12, 2003, THE CONTACT FELT A VIBRATION WHILE ATTEMPTING TO BRAKE. THE DEALER STATED THAT THE BRAKES WERE THE CAUSE OF THE FAILURE, BUT NO REPAIR WAS MADE. IN JUNE OF 2004, THE VEHICLE WAS RETURNED TO THE DEALER AND THEY ROTATED, MOUNTED, AND BALANCED FOUR NEW TIRES. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED AND REPAIRED. THE DEALER REPAIRED THE REAR BRAKE PADS, ROTORS, AND REAR BRAKE SHOES. THIS SPECIFIC FAILURE HAS BEEN ONGOING FOR THE PAST THREE YEARS. RECENTLY, THE CONTACT EXPERIENCED FAILURE WITH THE ABS, WHICH CAUSED THE BRAKE PEDAL TO EXTEND TO THE FLOOR. THE VEHICLE WOULD ALSO ACCELERATE AND VIBRATE WHILE BRAKING. SHE RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE HUB BEARINGS NEEDED TO BE REPLACED AND REPAIRED. THE VEHICLE IS NO LONGER BEING DRIVEN DUE TO THE CONSTANT FAILURES WITH THE BRAKES AND ABS. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 50,000.

• 09/13/2004· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEMCrash

  WHILE DRIVING THE MASTER CYLINDER FAILED WHICH CAUSED THE DRIVER TO RUN A RED LIGHT AND HIT A CURB. *NM THE VEHICLE WAS IN MOTION, WHEN ALL OF A SUDDEN THERE WERE NO BRAKES AND NO POWER STEERING. ON THE FIRST OCCASION, THE VEHICLE HAD RUN INTO THE PHARMACY PARKING LOT CURB AND GRASS TO SLOW DOWN. THE CONSUMER REQUESTED A NEW VEHICLE AND OR REFUND. THE DASH DISPLAY KEPT GOING OUT, SEVERAL FUNCTIONS OF PROGRAMMING DID NOT WORK AND THE CD PLAYER HAD TO BE REPLACED TWICE. *SC *JB

• 09/12/2014· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

• 09/10/2015· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMCrash

  THE CONTROL OR INSTRUMENT PANEL IS GOING HAYWIRE HAS BEEN FOR SOME TIME AND THE DISPLAY OF THE ODOMETER AND THE GEAR PRND IS ALWAYS OUT THIS IS AN ISSUE I HAVE SEEN WITH 6 OTHER GM VEHICLES WITH THE SAME ISSUE AND APPCT EARS TO BE THEXACT SAME PART OR DISPKAY ALSO THE ENTIRE CLUSTER FOR THE DRIVER WORKS INTERMINETLY AND DISPLAYS THINGS THAT ARE WRONG WHEN THEY ARE NOT AND INOT DISPLAYING ISSUES WHEN THEY ARE PRESENT.. FUEL SPEED RPM ETC EVERYTHING.. THIS HAS CAUSED ME TO ACCIDENTALLY BACK INTO SOMETHING BY NOT KNOWING WHAT GEAR ITS IN.. ALSO SEVERAL PULLOVERS BY AUTHORITIES AS I WAS UNABLE TO READ MY SPEED WEATHER I WAS GOING TO SLOW OR A LITTLE ABOVE THE LIMIT IT ALSO CAUSES VISIBILITY ISSUES WHEN THE LIGHTS BEGIN TO GOBHAYWIRE FLASHING BRIGHT TO NOTHING AT TIMES... IT HAS CAUSED THE TRANSMISSION TO FAIL AS IT WAS DRIVEN IN THE WRONG GEAR.. IT HAS CAUSED THE FUEL PUMP TO BURN UP NOT KNOWING FUEL LEVELS IT HAS CAUSED THERMAL BREAKDOWN IN THE MOTOR DUE TO OIL LUVELS PRESSURE BEING DISPLAYED INCORRECTLY... AMONG OTHER ISSUES WITH ELECTRICAL.. THIS SINGLE ISSUE OVER TIME HAS CAUSED SO MUCH REPAIR AND NEEDS FOR THE VEHICLE... TAPPING IT TO GET IT TO STOP SO U CAN SEE.. TO THE GLARE OF IT BEING LIT UP LIKE A CHRISTMAS TREE... THE.MILEAGE AND THE PRND IS OUT JUST LIKE ON MANY OTHER GM CARS AND TRUCKS... THIS IS A MAJOR ISSUE... CAUSED TRANSMISSION TO GO.. CAUSED FUELP PUMP AND LINES TO GETBCLIGGED AND BURNT UP NOT DISPLAYING CORRECTLY MESSAGES OR SIGNALS ALONG WITH THE GUAGEE.. THE LCD DISPLAY IS FOUND IN OTHER HM VEHICLES AND WHEN I SEEBTHEM MOST ARE ALL EXPERINCING THIS ISSUE.. PLEASE HELP THIS IS AN OBVIOUS DEFECT AND SHOULD BE LOOKED INTO AND ADRESSED BY GENERAL MOTORS. THIS HAS BEEN AN ONGOING ISSUE SINCE A SHORT TIME AFTWR II PURCHASED THE TRUCK. LEADS AND MAKES ME WONDER IF OTHER THINGS SUCH AS AIRBAGS OR OTHER ELECTRICAL ISSUES ARE PRESENT... AND NOT KNOW..

• 09/06/2014· ENGINE

  THE EXHAUST MANIFOLD BOLTS ARE BROKEN AND THE MUFFLER REPAIR SHOP SAID THIS COULD LEAD TO A MAJOR REPAIR BILL IF THE OTHER BOLTS BREAK TAKING THE MANIFOLD OFF, IT COULD LEAD TO THE EGR PIPE BRAKING AND THIS IS A SUBSTANTIAL REPAIR BILL JUST REPLACING EACH EXHAUST MANIFOLD BOLT AS IS, THEN, THE REPAIR SHOP WANTS ME TO BUY NEW EXHAUST MANIFOLDS SO THEY CAN WARRANTY THEIR WORK. THIS SHOULD BE A RECALL ISSUE OR NEW EXHAUST MANIFOLDS & GASKET W/UPGRADED BOLTS. PLEASE HELP YOUR LOYAL CUSTOMER. *TR