2002 Cadillac Deville

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2014· ELECTRICAL SYSTEM

  2002 CADILLAC DEVILLE. CONSUMER HAD TO HAVE THE IGNITION LOCK CYLINDER REPLACED. *TA

• 12/23/2014· STEERING,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 3 MPH, THE STEERING WHEEL SEIZED AS THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,045.

• 12/23/2004· UNKNOWN OR OTHER

  THE DASH LIGHTS ARE ONLY READABLE AT NIGHT OR DURING A HEAVILY OVERCAST DAY WHEN HEADLIGHTS ARE NOT REQUIRED. *BF THE VEHICLE CAME EQUIPPED WITH SMOKE PLASTIC COVERS THAT COVERED THE DASHBOARD PANEL. *JB

• 12/20/2002· ENGINE AND ENGINE COOLING

  WHILE DRIVING VEHICLE WILL SUDDENLY LOSS POWER, BUT NOT CUT OFF FOR APPROXIMATELY 14/15 MINS, THEN POWER WILL RETURN. THE DEALERSHIP ONLY HAVE A TEMPORARY FIX FOR THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS

• 12/19/2003· ENGINE AND ENGINE COOLING

  CONSUMER WAS BLIND, AND HIS WIFE DROVE HIM AROUND. BUT SHE WAS HAVING TROUBLE SEEING BECAUSE THERE WAS A FOUL SMELL THAT CAME INTO THE VEHICLE, AND THE SUBSTANCE BURNT HER EYES. CONSUMER TOOK THE VEHICLE TO THE DEALER/MECHANIC 3 TIMES, BUT THE PROBLEM WAS NOT RESOLVED. MECHANIC TOLD CONSUMER THAT HE WAS WAITING FOR A PART BEFORE HE COULD REPAIR THE PROBLEM. *AK

• 12/17/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/17/2014· ENGINE

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ONLY WHEN IN NEUTRAL. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

• 12/17/2006· ELECTRICAL SYSTEMFire

  ENGINE FIRE. *NM

• 12/17/2004· SUSPENSION

  2002 CADILLAC DEVILLE, CLICKING IN RIGHT REAR WHEEL BEARING. DEALING CHECKED BEARING, FOUND IT TO BE BAD, AND NOTED THAT LEFT FRONT WAS ALSO GOING BAD. REAR BEARING REPLACED, FRONT BEARING TIGHTED, DEALER SUGGESTED PERIODIC CHECKS, MAY NEED REPLACEMENT IN FUTURE. THIS CALL IS LESS THAT 3 YEARS OLD, 60K MILES, BEARING SHOULD NOT BE GOING BAD. THIS CAR WAS NOT IN AN ACCIDENT, NOR CURBS STRUCK, NOT WAS IT SETTING UN-USED FOR ANY LENGTH OF TIME. THESE ARE SCENARIOS THE DEALER TRIED TO EXPLAIN TO ME WHY WHEEL BEARING WENT BAD WITH 60K MILES. I EXPLAINED THAT NEITHER OF THOSE SCENARIOS WERE EXPERIENCED BY ME/THIS CAR.L *JB

• 12/14/2006· EQUIPMENT

  DT*: THE CONTACT STATED WHEN CHANGING A FLAT TIRE, THE JACK COLLAPSED CAUSING THE VEHICLE TO FALL, CATCHING THE RIGHT HAND OF THE 74 YEAR OLD MALE, BETWEEN THE FENDER AND THE DOUGHNUT OF THE JACK. THERE WAS A LACERATION ON THE BACK OF THE HAND AND ACROSS THE FINGERS AND SEVERE SWELLING AND NUMBNESS. THERE MAY BE NERVE DAMAGE SUSTAINED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY A FAMILY MEMBER, AND PHOTOS WERE TAKEN OF THE BROKEN JACK. THE SALES DEALER AND MANUFACTURER WERE NOTIFIED.

• 12/10/2014· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED, THE BRAKES SEIZED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE AIR BAG AND ENGINE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE KEY CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 202,000.

• 12/08/2014· STEERING,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL AND IGNITION BECAME INOPERABLE. THE FAILURE HAS RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. MAILED OUT 01/13/15*LJ

• 12/04/2013· STRUCTURE,VISIBILITY/WIPER

  WINDOW REGULATORS HAVE BROKEN. ALL (EVERY) (ALL 4) WINDOW REGULATORS HAVE BROKEN WITHOUT WARNING AND REQUIRED PREMATURE REPLACEMENT. THIS WAS A HAZARD SINCE SECURITY IN BAD NEIGHBORHOODS WAS COMPROMISED MULTIPLE TIMES, ALSO WAS UNABLE TO KEEP CRIMINALS AND RAIN OUT OF CAR ON MULTIPLE OCCASIONS CAUSING DAMAGE TO INTERIOR. *TR

• 12/04/2013· ENGINE

  ENGINE LEAKS OIL PROFUSELY FROM ALL OVER (ESPECIALLY OIL PAN GASKET) AND THE OIL FALLS ONTO THE EXHAUST SYSTEM AND CAUSES FIRE HAZARD AND SMOKE AND THEREFORE POLLUTING THE ENVIRONMENT. *TR

• 11/30/2005· ENGINE AND ENGINE COOLING

  DT: THE CONTACT STATED THE VEHICLE BURNED OIL EXCESSIVELY. HE HAD TO ADD A QUART OF OIL EVERY 750 MILES. TOOK THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES. THE DEALERSHIP REPLACED THE PISTON RINGS ON APRIL 4, 2005. AFTER THE PISTON RING REPLACEMENT THERE WAS A REDUCTION IN OIL CONSUMPTION. T TWO SERVICE BULLETINS 1358091 AND 1396266. THE BULLETINS STATED OIL SHOULD ONLY HAVE TO BE ADDED AFTER EVERY 2,000 MILES. THE VEHICLE IS STILL UNDER WARRANTY. THE CONTACT SPECIFICALLY FOUND MANY COMPLAINTS ON THE SAME TYPE OF VEHICLE. *AK

• 11/26/2006· VISIBILITY

  I HAVE HAD TO REPLACE 2 OF MY WINDOW REGULATORS IN THE PAST MONTH. NOW THAT THE REGULATOR AND MOTOR ARE ONE PART, THIS IS A FAIRLY PRICEY REPAIR. THE NOISE IS VERY SCARY WHEN THE REGULATOR GOES AND CAN DEFINITELY CAUSE AN ACCIDENT. *NM

• 11/23/2004· VEHICLE SPEED CONTROL

  WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB

• 11/22/2004· TIRES

  TIRE TREADS SEPARATED FROM TIRE WHILE DRIVING. TIRE SIZE P225/60R16. *AK *SC

• 11/21/2002· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES

  CONSUMER COMPLAINING ABOUT THE DESIGN OF THE ACCELERATOR PEDAL BEING CLOSE TO THE BRAKE PEDAL. MR THE CONSUMER STATES THAT IT CAUSES ADDITIONAL SECONDS TO GET HIS FOOT ON THE BRAKE PEDAL FROM THE ACCELERATOR PEDAL. THE CONSUMER ALSO STATES THAT THE SAME MANEUVER HAPPENS WHEN HIS RIGHT FOOT HITS THE END OF THE SIDE VERTICAL PANEL. SCC WHEN LOOKING IN THE REAR VIEW MIRROR, CONSUMER CAN ONLY SEE ONE QUARTER OF THE BOTTOM HORIZONTAL VIEW. ON A SUNNY DAY, THE ILLUMINATED NUMBERS ON THE DASH ARE NOT VISIBLE AND REQUIRES REPEATED GLANCES TO OBTAIN AN ACCURATE READING. THE PASSENGER DOOR HANDLE IS DIFFICULT TO REACH FOR CLOSING ONCE IT HAS BEEN OPENED. *JG

• 11/14/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AFTER THE VEHICLE WAS REPAIRED BY THE LOCAL DEALER. THE RPM COUNT MUST BE OVER 500 IN ORDER FOR THE VEHICLE NOT TO STALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

• 11/13/2001· STEERING,VISIBILITY

  LOUD INTERMITENT GRINDING NOISE HEAR WHEN STEERING TURNED WHEN BACKING OUTAND TURNING WHEEL CAR DRIVEN LESS THAN 100 MILES. AS CAR MILAGE INCREASES NOISE IS BECOMING MORE CONSTENT. WINDSHIELD THE RUBBER GASKETS ON BOTH SIDES IS INSTALLED ON TOP OF THE GLASS INSTEAD OF IN THE GROVES PROVIDED.THIS ALLOWS ROAD SALT AND OTHER DEBRIS TO ACCOMULATE AT BOTTOM CORNERS OF WINDSHIELD. THIS CAUSES A MESSEY APPEARANCE AND WILL EVENTUALLY CAUSE CORROSION. IN THE EVENT OF AN ACCIDENT THE WINDSHIELD MAY POP OUT DEGRADING THE BODY INTEGRITY. POOR ALIGNMENT. ALL POINTS WITH THE EXCEPTION OF THE REAR CAMBER COULD BE ADJUSTED TO SPECIFICATIONS EXCEPT THE REAR CAMBER.*AK

• 11/12/2006· SEAT BELTSCrash

  MY SEAT BELTS DID NOT ACTIVATE WHEN WE SUFFERED A REAR END COLLISION WE PURCHASED NEW ONES, AND THEN WAS TOLD THEY ONLY ACTIVATE WHEN BRAKE PEDAL IS DEPRESSED AT SPEEDS OF OVER 25 MPH. THIS INFO. IS NOT IN ANY MANUAL NEITHER CADILLAC OR FORD(WHICH I ALSO HAVE)*JB

• 11/05/2003· SERVICE BRAKES, HYDRAULICCrash

  THE ABS BRAKING SYSTEM FAILED WHILE APPLYING THE BRAKES WHILE DRIVING ABOUT 30 MPH ON THE HIGHWAY. AS A RESULT THE VEHICLE HAD A COLLISION WITH A PARKED VEHICLE. THERE WERE NO FATALITIES TO REPORT. THE DEALER WAS AWARE OF THE PROBLEM. *AK THE BRAKE PEDAL TRAVELED TO THE FLOOR WHILE BRAKING. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND REPAIRED. *PH *NLM

• 11/01/2007· STEERING

  TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A VIBRATION COMING FROM THE STEERING COLUMN. AS THE SPEED INCREASED, THE VIBRATION WORSENED AND THE STEERING WHEEL WOBBLED. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES AND THEY IDENTIFIED THE FAILURE, BUT DID NOT OFFER A SOLUTION. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 49,000.

• 10/31/2008· POWER TRAIN

  2002 CADILLAC DEVILLE, GETTING CODES PCM P1860 AND PCMP0741. SERVICE ENGINE LIGHT ON. *TR

• 10/31/2002· AIR BAGS

  CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS

• 10/30/2003· EXTERIOR LIGHTING

  HEADLIGHT LOW BEAM ON THE CADILLAC CTS 2000 HAS A BLACK BAR THAT REDUCES VISION TO ABOUT 75 FT AND ON DARK COUNTRY ROADS, THIS SHORTENED VISION IS EXTREMELY DANGEROUS. THE HEADLIGHT SHOULD BE A RECALL BEFORE SERIOUS ACCIDENTS OCCUR AS A RESULT OF THIS CONDITION. WHAT WAS CADILLAC THINKING? CADILLAC DOESN'T SEEM TO THINK THERE IS A PROBLEM BUT OBVIOUSLY THEY DON'T EVER DRIVE THEIR PRODUCT ON DARK ROADS AT NIGHT. THIS HEADLIGHT PROBLEM NEEDS TO BE CORRECTED!! IT IS AWFUL! *AK

• 10/28/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP THREE TIMES. THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/09/14*LJ UPDATED 8/31/2017*CN

• 10/24/2014· POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT WAS FORCED TO DRIVE INTO A CURB IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT STATED THAT ALL OF THE WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

• 10/22/2010· POWER TRAIN

  TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE EXPELLED FROM THE ENGINE. THE VEHICLE CONTINUED TO MOVE AT A LOW SPEED AND THEN IT WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE FLY WHEEL CRACKED AND A BOLT DISENGAGED FROM THE LOWER AIR CONDITIONER COMPRESSOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,905. THE VIN WAS UNAVAILABLE.

• 10/21/2005· ELECTRICAL SYSTEM

  DT: THE CONTACT STATED THE DASHBOARD LIGHTS KEPT GOING OUT. THE VEHICLE HAD TO BE RESTARTED FOR THE LIGHTS TO COME BACK ON. TWO SEPARATE DEALERSHIPS INSPECTED THE VEHICLE FOR THIS DEFECT SINCE MAY 27, 2005. HE CONTACTED CADILLAC, BUT THE DEALERSHIP COULD NOT DIAGNOSE THE PROBLEM. THE DEALERSHIP REPLACED THE DASH CLUSTER TWO OR THREE TIMES. IT WORKED FOR A WHILE, AND THEN IT WENT OUT AGAIN. THIS HAS BEEN HAPPENING SINCE PURCHASE OF THE VEHICLE. *AK

• 10/20/2014· ELECTRICAL SYSTEM,ENGINECrash

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO TREES. THE DRIVER SUSTAINED INJURIES TO THE LEFT ANKLE, CONCUSSION AND BRUISES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

• 10/16/2003· VEHICLE SPEED CONTROL

  ACCELERATOR ON CAR WAS STUCK AT HIGH RPM. HITTING THE GAS PEDAL RESULTED IN IT BEING STUCK AT A HIGHER RPM RATE. TURNED OFF THE CAR AND RESTARTED. PROBLEM STILL EXISTED. EXTREMELY DANGEROUS SITUATION. DEALER REPLACED DEFECTIVE IDLE AIR CONTROL VALUE. *LA

• 10/16/2003· FUEL SYSTEM, GASOLINE

  CAR STALLED OUT WHILE DRIVING AT 45 MILES PER HOUR. DIFFICULT TO CONTROL WITH NO POWER STEERING AND POWER BRAKES. HAD I BEEN DRIVING AROUND A CORNER, ON THE HIGHWAY OR GOING DOWN A HILL, THIS WOULD HAVE RESULTED IN AN ACCIDENT. AUTO HAD TO BE TOWED, WOULD NOT START AGAIN. DEALER SAID PROBLEM WAS THE FUEL PUMP FAILURE. FUEL PUMP ALSO FAILED ON 08/04/2003. IN THAT INSTANCE, THE AUTO WAS STOPPED AND WOULD NOT START. APPEARS FUEL PUMP DESIGN IS DEFECTIVE AND VERY UNSAFE. I DID NOTICE OTHER COMPLAINTS ON YOUR WEB SITE FOR THIS MODEL/YEAR CAR THAT SHOW THE AUTO STALLING OUT WHILE BEING DRIVEN. THESE MIGHT ALSO BE RELATED TO THE SAME PROBLEM. *LA

• 10/15/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/13/2010· ELECTRICAL SYSTEM

  ACIDIC ORDER WITHIN CAR. 2002 CADILLAC DEVILLE, BATTERY LEAKED AND ATE A HOLE IN THE FLOOR. SERVICE BULLETIN ISSUED BUT NO NOTICE SENT TO OWNERS. A RUBBER OR PLASTIC TRAY SHOULD HAVE BEEN INSTALLED THROUGH A RECALL. THE BATTERY IN THIS MODEL AND YEAR AUTOMOBILE IS LOCATED UNDER THE REAR SEAT AND IS NOT READILY ACCESSIBLE FOR CHECKING BY THE OWNER. COST TO REPAIR EXCEEDED $1800. *TR

• 10/12/2006· VISIBILITY

  I HAVE REPLACED ALL 4 WINDOW REGULATORS ON THE CAR. THEY FAIL AND THE WINDOW FALLS DOWN! WHEN THIS HAPPENS IT IS VERY LOUD AND DISTRACTING. IN A DRIVING RAIN IT ALMOST LED TO AN ACCIDENT! THE CAR HAS 56,000 MILE ON IT. *NM

• 10/10/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE MAKING A LEFT TURN OR AN ABRUPT STOP, THE ENGINE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

• 10/08/2014· STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  THE STEERING WHEEL IS VARY HARD TO TURN AND MAKE A HARD GRINDING NOISE. EXPERIENCED AN JARRING EVENT IN TRAFFIC AND THE CAR CUT OFF. NO BRAKING POWER. WHILE DRIVING THERE IS VARY LITTLE POWER. *TR

• 10/03/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/01/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/24/2014· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THERE WAS AN OIL LEAK FROM THE OIL PAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. UPDATED 11/05/14*LJ UPDATED 4/30/15 *JS

• 09/24/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE DEALER RESET THE AIR BAG SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

• 09/23/2015· ELECTRICAL SYSTEM

  2002 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO DEFECTIVE IGNITION SWITCH TUMBLER. *SMD THE CONSUMER STATED THE KEY WOULD NOT STAY IN THE IGNITION, WHICH CAUSED THE VEHICLE TO STALL. ALSO, WHEN THE CONSUMER TRIED TO REMOVE THE KEY, IT WOULD NOT COME OUT OF THE IGNITION. HE HAD TO DISCONNECT THE BATTERY, IN ORDER TO TURN THE VEHICLE OFF. *JB

• 09/23/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT BOTH THE BRAKE AND ACCELERATOR PEDALS NEEDED TO BE DEPRESSED IN ORDER TO TURN THE IGNITION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

• 09/23/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHEN THE KEY WAS TURNED IN THE IGNITION, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

• 09/23/2005· VISIBILITY

  I DON'T SUSPECT THAT THIS DEFECT IS SAFETY-RELATED SO MUCH AS JUST A DEFECT, BUT THE WINDOW REGULATORS HAVE BROKEN ON 3 OF THE WINDOWS IN MY CADILLAC IN THE LAST 5 MONTHS, CAUSING ALL 3 WINDOWS TO BE STUCK IN THE DOWN POSITION. THE REPAIR GUY SAYS HE IS REPAIRING A LOT OF REGULATORS IN A LOT OF DIFFERENT CARS BECAUSE THEY ARE CHEAPLY DESIGNED. *NM

• 09/21/2015· FUEL/PROPULSION SYSTEMFire

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. AFTER THE VEHICLE WAS PARKED, THERE WAS SMOKE COMING FROM UNDER THE STEERING COLUMN. AFTER A FEW MINUTES, IT WAS INFORMED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 09/16/2014· STEERING,AIR BAGS,SEATS

  TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TELESCOPIC STEERING WHEEL MOVED UP, DOWN, INWARDS AND OUTWARDS INDEPENDENTLY. IN ADDITION, THE FRONT DRIVER SEAT INDEPENDENTLY MOVED BACK AND FORTH. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE THE FAILURE RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

• 09/16/2008· ENGINE AND ENGINE COOLING

  2002 DEVILLE BOUGHT IS USED WITH 46,000 MILES AFTER DRIVING IT 1,500 MILES I NOTICED IT USED 3 QUARTS OF OIL. EVERYONE I ASK SAYS IT IS EXCESSIVE AND I AGREE I CAN NOT GET THIS TAKEN CARE OF ON MY OWN AND I OWE TOO MUCH MONEY ON THE CAR TO GET RID OF IT. CADILLAC SHOULD FIX THIS PROBLEM I HAVE TALKED TO OTHER INDIVIDUALS AND THEY HAD THE SAME PROBLEM WITH ONE CAR HAVING BLOWN THE ENGINE. HE NOW DRIVES A TOYOTA AVALON. *TR