Safety ratings
2002 Buick Park Avenue 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlOptional
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (1)
- LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCKCampaign 02V328000 · 09/12/2002
ON CERTAIN PASSENGER VEHICLES, THE EMERGENCY TRUNK RELEASE HANDLE MAY BE INSTALLED OR FORCED OUT OF THE PROPER POSITION.
Risk: IF THE CABLE IS OUT OF THE PROPER POSITION, IT COULD INCREASE THE FORCE REQUIRED TO ACTIVATE THE EMERGENCY TRUNK RELEASE HANDLE AND A PERSON TRAPPED IN THE TRUNK MAY NOT BE ABLE TO RELEASE THE TRUNK LATCH USING THE EMERGENCY TRUNK RELEASE HANDLE.
Fix: DEALERS WILL SECURE THE EMERGENCY TRUNK RELEASE CABLE TO ENSURE THAT THE EMERGENCY TRUNK RELEASE HANDLE OPERATES PROPERLY. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM9
- ENGINE6
- ENGINE AND ENGINE COOLING5
- VISIBILITY5
- SERVICE BRAKES4
- AIR BAGS3
- HYDRAULIC3
- SEATS2
Read individual complaints (44 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/26/2001· SEAT BELTS
DRIVERS SIDE AND PASSENGERS SIDE SEAT BELTS DO NOT CLICK FOR SECURITY REASONS, CLICKING COMES INTERMITTENTLY. *AK CONSUMER STATED THERE IS NO AUDIBLE CLICK WHEN DRIVER AND PASSENGEER BELTS ARE LOCKED.*SLC
- 12/09/2002· SEATS
WHILE TRAVELING ON THE HIGHWAY THE DRIVER SIDE SEAT SHIFTED BACK AND FORTH. DEALER AWARE OF THE PROBLEM. PH PARTS WERE REPLACED HOWEVER PROBLEM REOCCURRED. *TT
- 12/03/2014· AIR BAGSCrash
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE, THE CONTACT SWERVED AND CRASHED INTO A LIGHT POST. THE CONTACT SUSTAINED A CUT ON THE EYEBROW, LIP AND SEVERAL BROKEN TEETH DUE TO THE IMPACT OF THE AIR BAG WHICH REQUIRED MEDICAL ATTENTION. THE POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,127.
- 11/29/2011· ENGINE AND ENGINE COOLINGFire
DROVE 2.5 MILES FROM STORE,PARKED IN DRIVEWAY ,WENT IN HOUSE, 3MINS LATER HEARD EXPLOSION,CAR ENGINE IN FLAMES,BURNED FOR 20 MINS UNTIL FIRE DEPT EXTINGUISHED. *KB
- 11/29/2002· EXTERIOR LIGHTING
WHILE DRIVING IN A RAIN STORM THE VEHICLES DASHBOARD AND HEADLIGHTS WENT OUT, IT WAS LATER DETERMINED THAT AN AMBIENT LIGHT SENSOR FAILED AND HAD TO BE REPLACED. *PH *TT *NLM
- 11/12/2007· ELECTRICAL SYSTEM
BOTH OF THE REGULATORS IN THE FRONT DOORS OF MY VEHICLE HAVE FAILED. THIS HAS CAUSE THE PANE IN THE WINDOW TO SLIDE INSIDE OF THE DOOR. THE FIRST ONE DID IT WHILE DRIVING ON THE INTERSTATE WHILE VACATIONING IN OHIO IN MAY OF THIS YEAR. THE SECOND WHEN I ARRIVED AT WORK ONE MORNING. I CALLED THE BUICK CS LINE TO REPORT IT, BEFORE I KNEW OF OTHER CONSUMERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I WAS ADVISED TO TAKE IT IN TO A GM DEALERSHIP TO HAVE THE PROBLEM DIAGNOSED YET THE ONLY THING I WAS TOLD BY A TECH THERE WAS THAT THEY HAD SEEN THIS PROBLEM BEFORE BUT NEVER IN MY TYPE VEHICLE. WELL I KNOW OF TWO OTHERS WITH RENDEZVOUS AS WELL AS RAINIER AND LE SABERS. I WENT ONLINE AND FILED A COMPLAINT ON THE BUICK WEBSITE AND STILL HAVE NOT BEEN CONTACTED WITH A SOLUTION. I FEEL THIS IS A FACTORY DEFECT AND SHOULD BE REPAIRED AT NO COST TO THE CONSUMER. ESPECIALLY IF BUICK HAS SEEN THIS PROBLEM IN SEVERAL VEHICLES. EVEN WITH POSSIBILITY OF THIS BEING DANGEROUS TO MYSELF AND MY CHILDREN, IT IS NOT EVEN AFFORDABLE FOR A SINGLE PARENT LIKE ME TO HAVE IT REPAIRED. THE PARTS ARE NOT AVAILABLE OUTSIDE OF A GM REPAIR FACILITY. *TR
- 11/07/2017· ENGINE
MY CAR STARTED SMOKING BY THE MANIFOLD GASKETS UPON ME STARTING IT..I LEFT IT PARKED IN DRIVEWAY APPOX 2 -3 WEEKS , WHILE I DROVE MY 2ND VEHICLE...THIS IS THE SECOND TIME I HAD THIS PROBLEM WHENEVER MY VEHICLE SITS 2- 4 WEEKS ...THIS DO NOT MAKE SENSE TO MY CUS IT HAD NO PROBLEMS BEFORE I PARKED IT..ITS OBVIOUS I CAN'T DRIVE 2 VEHICLES AT THE SAME TIME HOWEVER EVERYTIME IT ITS FOR 2-4 WEEKS I SHOULDN'T HAVE TO REPLACE THE MANIFOLD GASKET EITHER..THIIS HAVE HAPPEN TO ME AND A FEW OF MY NEIGHBORS AS WELL..
- 10/04/2001· ENGINE AND ENGINE COOLING
ENGINE STALLED AND WAS DIFFICULT TO RE-START. ONCE RESTARTED, IT RAN VERY ROUGH, EMITTED A LOUD TICKING NOISE, AND STALLED OFTEN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS DIAGNOSED AS HAVING A BROKEN VALVE SPRING. ALL OF THIS ON THE 3RD DAY OF OWNERSHIP.
- 10/01/2007· VISIBILITY
ON 9/30/2007, I ROLLED MY DRIVER'S SIDE WINDOW DOWN TO PAY FOR PARKING AT BWI AIRPORT. THE WINDOW WOULD NOT GO BACK UP. I PICKED UP SOME FRIENDS AND WE HEADED TO BALTIMORE MARYLAND WHERE WE HAD A RESERVATION FOR LUNCH. THE HIGHWAY HAD BEEN SCORED FOR FUTURE RE-SURFACING, SO THERE WAS MORE DEBRIS THAN USUAL. A PASSING CAR KICKED UP A STONE AND IT WENT PAST MY HEAD AND HIT MY PASSENGER IN THE BACK SEAT AT 60 MPH. FORTUNATELY, IT DIDN'T HIT ANYONE IN THEIR EYE OR ELSE THEIR INJURY WOULD HAVE BEEN SERIOUS AND REQUIRED MEDICAL ATTENTION. *TR
- 09/18/2002· ELECTRICAL SYSTEM
WHEN CONSUMERS VEHICLE HAS BEEN SITTING IN EXTREME COLD WEATHER THE HORN DOES NOT WORK. WHEN THE VEHICLE'S INTERIOR HAS WARMED, THE HORN CAN BE MADE TO WORK. CONSUMER FEELS THIS IS A SAFETY HAZARD CONSIDERING THE HORN SHOULD WORK IN ALL TEMPERATURES. *JG
- 09/17/2015· STEERING,AIR BAGSCrash
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY FROM LEFT TO RIGHT WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- 09/15/2003· SEATS
2002 BUICK PARK AVENUE PURCHASED 07/23/02, LEFT FRONT DRIVER'S SEAT HAS EXCESS MOVEMENT ( FEELS LIKE ONE HALF TO ONE INCH MOVEMENT) EACH TIME I START AND STOP. THIS IS NOTICED, ESPECIALLY, WHEN STOPPING AND STARTING AT TRAFFIF LIGHTS. I FEEL VERY INSECURE, AS IF THE SEAT MAY COME LOOSE AND THROW ME INTO THE WINDSHIELD OR BACKWARD EACH TIME I START OR STOP THE VEHICLE. THE DEALER WAS CONTACTED ABOUT THIS CONCERN 10/02/02,10/23/02 AND 06/25/03.I ALSO CONTACTED BUICK CUSTOMER ASSISTANCE CENTER ABOUT 01/10/03. THE CONCLUSION SEEMS TO BE THAT THIS IS NORMAL FOR THE 2002 BUICK PARK AVENUE. EXCESS DRIVER"S SEAT MOVEMENT DOES NOT SEEM NORMAL TO ME NOR DOES IT SEEM TO BE SAFE!!
- 09/11/2001· STRUCTURE
THE SUN VISORS MUST BE CORRECTED/DRIVER CAN'T SEE WHEN GOING WEST INTO THE SUN!!!!!!!!!!!!!. *AK
- 09/02/2002· TIRES
WHILE DRIVING, THE FRONT RIGHT TIRE EXPERIENCED A BLOWOUT, CAUSING DAMAGE TO TWO VEHICLES, NO SPECIFIC TIRE INFORMATION GIVEN, OHIO TRAFFIC CRASH REPORT. *SLC
- 08/27/2007· FUEL SYSTEM, GASOLINE
SHORTLY AFTER PURCHASING MY 2002 BUICK RENDEZVOUS IN 2007, THE GAS GAUGE STOPPED WORKING. IT HAD 84,000 MILES. COINCIDENTALLY MY CO-WORKER'S 2002 RENDEZVOUS DID THE SAME THING. BECAUSE OF THE BROKEN GAUGE I HAVE RUN OUT OF GAS ON THE ROAD. *TR
- 08/13/2007· VISIBILITY
2002 BUICK LESABRE - WINDOW REGULATORS CONSISTENTLY FAIL. *TR
- 08/03/2007· SERVICE BRAKES, HYDRAULIC
ABS SYSTEM ENGAGES PREMATURELY. THIS STARTED AFTER DEALER REPLACED BACK BRAKES. ABS MODULE HAS BEEN REPLACED BY DEALER, BUT PROBLEM IS STILL PRESENT, INTERMITTENTLY. *TR
- 07/28/2005· FUEL SYSTEM, GASOLINE
A LEAKING FUEL PRESSURE REGULATOR ON 2002 BUICK PARK AVE COULD HAVE CAUSED A FIRE OR EXPLOSION WHICH MAY RESULT IN A FATAL ACCIDENT OR INJURY. FUEL WAS LEAKING OUT OF THE VACUUM PORT OF THE PRESSURE REGULATOR. GM NO LONGER USES THE PART NUMBER 17113660 WHICH WAS LEAKING ON MY VEHICLE. THEY HAVE REPLACED IT WITH PART NUMBER 12583236. I PLAN TO REPLACE THE LEAKING FUEL PRESSURE REGULATOR WITH A NEW ONE AND WILL KEEP THE OLD ONE FOR INSPECTION. *JB
- 07/16/2007· LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT THE INTERIOR LOCKING MECHANISM IS DEFECTIVE WITHIN HIS VEHICLE. HE STATED THAT THE GEARS THAT HOLD THE LOCK IN PLACE ARE NO LONGER OPERATING. THE LOCKS HAVE BEEN REPLACED TWICE. THE DEALER STATED THAT THIS IS A MANUFACTURER DEFECT DUE TO THE PLASTIC PIECE OF THE MECHANISM. THE CURRENT MILEAGE IS 39,000 AND THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED THE VEHICLE LOCKS WERE REPAIRED PROPERLY HOWEVER, THE LOCKS CONTINUE TO BREAK. UPDATED 08/07/07 *TR
- 07/07/2005· STEERING,EQUIPMENT
36,200 MILES STEERING NOISE. BOTH FRONT WHEEL BEARINGS HAD TO BE REPLACED. ALSO HAS A PROBLEM WITH A REAR PUMP THAT HAS NOT BEEN REPAIRED. 36,400 MILES A/C QUIT AND WAS REPAIRED UNDER EXTENDED WARRANTY PURCHASED THROUGH OUTSIDE COMPANY. ALSO FOUND BOTH CV BOOTS LEAKING WHICH AREN'T COVERED.
- 07/03/2003· VISIBILITY
THE LEFT SIDE MIRROR BLOCKED THE VISION ON THE LEFT SIDE OF THE VEHICLE CONSUMER FELLS IT IS A SAFETY HAZARD. THE CONSUMER E-MAILED GM WITH THE CONCERN AND THE REPRESENTATIVE SAID NOTHING COULD BE DONE. *JB *CB *NLM
- 06/23/2003· SERVICE BRAKES, HYDRAULIC
ABS LIGHTS COMES ON AND STAY ON WHILE DRIVING. THIS RESULTS IN LOSS OF ABS AND SERVICE BRAKES.*AK
- 06/14/2017· ELECTRICAL SYSTEMFire
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CHIME TWICE AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE LOST ACCELERATION AND A BURNING ODOR WAS PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (RICHIE'S AUTO REPAIR IN CHICAGO HEIGHTS, ILLINOIS) WHO DIAGNOSED THAT THE IGNITION MODULE AND A COIL WERE DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY CHRISTI ANSON CHEVROLET (9700 INDIANAPOLIS BOULEVARD HIGHLAND, INDIANA) FOR THE SAME FAILURE BACK ON SEPTEMBER 22, 2015 AND DECEMBER 15, 2012. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
- 06/12/2002· UNKNOWN OR OTHER
CONSUMER STATES SVS LIGHT IS ON AND THE SECURITY LIGHT IS ON, DEALER REPLACED BODY CONTROL MODULE. YD
- 06/11/2013· ENGINE
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE SERVICING THE VEHICLE, THE DEALER FOUND A LEAK IN THE LOWER INTAKE GASKET. THE UPPER INTAKE WAS FOUND TO BE DEFORMED AND CAUSED A COOLING FLUID LEAK. THE VEHICLE WAS REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 45,000.
- 06/08/2005· SERVICE BRAKES, HYDRAULIC
DT: THE DEALERSHIP HAS TOLD HER SHE NEEDS NEW BRAKES. LAST YEAR ON 4-20-04 SHE BROUGHT IT IN TO HAVE THE OIL CHANGED AND COMPLAINED ABOUT A PULSATION IN THE BRAKES. THEY TOLD HER THAT BOTH FRONT AND REAR BRAKES WERE GONE AND THEY REPLACED THEM AT NO CHARGE. ON 5-4-05. SHE IS HAVING THE SAME PROBLEM WITH HER BRAKES. THE SERVICE MANAGER,TOLD HER THAT THE BRAKES WERE GONE AGAIN. THEY TOLD HER THAT IT WAS AN ENVIRONMENTAL ISSUE AND WOULD NOT BE COVERED. *NM..ON APRIL 20, 2004 CONSUMER TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND TO CHECK FOR PULSATION. SHORTLY AFTER CHECKING VEHICLE MECHANIC INFORMED CONSUMER THAT BRAKES ROTORS/PADS MALFUNCTIONED, AND REPLACED THEM. HOWEVER, BRAKES CONTINUED TO FAIL, AND CONSUMER ASKED FOR AN INVESTIGATION OF THE PROBLEM SINCE VEHICLE WAS NEW. *AK *SB
- 05/29/2024· ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCE
Rust got to the back end of this car it is completely detached this car is not safe in any shale or form. The backend could fall apart at any moment and completely make the tires and everything else fall right off. It has only been inspected by me and I am 100%sure it is rusted through and through. Just don't wanna see someone get hurt. The car vibrates on the highway.
- 05/23/2005· TIRES
TREAD SEPARATION ON GOODYEAR EAGLE LS TIRES. ON 5-17-05 DURING SCHEDULED TIRE ROTATION , DISCOVERED 2 OF 4 EAGLE LS 225-65R-16 TIRES HAD TREAD SEPARATION @ 51,660 MILES.MADISON GOODYEAR DEALER, IN LIEU OF REQUESTED ADJUSTMENT OFFERED SALE TIRES @ $119.00 EACH. INSTEAD I PURCHASED 4 NEW TIRES FROM A COMPETITOR.
- 05/22/2014· POWER TRAIN,ENGINE
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE POWER STEERING FAILED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED AS NORMAL. THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 51,000. DR
- 05/16/2005· SERVICE BRAKES, AIR
RIGHT FRONT ABS SYSTEM CODE. REPLACED ABS SENSOR AND HUB ASSEMBLY. DID NOT CORRECT THE PROBLEM. THIS SEEMS TO BE A RECURRING PROBLEM IN SOME VEHICLES. IT MAY BE A WIRING PROBLEM.
- 05/09/2005· AIR BAGS
CONSUMER STATES: WERE IN MIDDLE LANE GETTING READY TO MERGE TO THE LEFT TO MAKE A LEFT HAND TURN AND ALL THE AIR BAGS DEPLOYED ALL AT ONCE,CLEAR DAY WAS NO RAIN OR SNOW. VEHICLE HAS BEEN INSPECTED SAID COMPUTERS IN VEHICLE SAID NO AIR BAGS HAD DEPLOYED ONE OF THREE COMPUTERS FAILED BUT COMPUTERS THEMSELVES DIDN'T SHOW AIR BAGS DEPLOYING.*AK
- 04/22/2014· ENGINE
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT CONTINUED TO DRIVE AND THE VEHICLE EVENTUALLY REGAINED POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
- 04/13/2003· VEHICLE SPEED CONTROLCrash
ACCELERATOR STUCK AND CAR HIT A BUILDING. CAR WAS TOTALED. *NLM
- 04/10/2013· FUEL/PROPULSION SYSTEM
GAS GAUGE QUIT WORKING AND SERVICE ENGINE LIGHT CAME ON. *TR
- 03/28/2002· ENGINE AND ENGINE COOLING
CONSUMER STATED WHEN TRYING TO START VEHICLE WOULD NOT START. HAD TO KEEP TRYING TO GET VEHICLE STARTED. THE CHECK ENGINE LIGHT AND COMPUTER LIGHT WOULD COME ON AND STAY ON. TOOK TO DEALER BUT DEALER COULD NOT DUPLICATE THE PROBLEM. NLM
- 03/25/2021· ELECTRICAL SYSTEM,ENGINE
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- 03/18/2013· ELECTRICAL SYSTEMFire
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE AND FLAMES WERE SEEN FROM THE REAR DRIVER'S SIDE. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED WITH NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A MECHANIC WHERE HOWEVER, THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 132,000. *TR
- 03/10/2006· ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS OR AT AN IDLE, KNOCKING NOISES CAME FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE ENGINE MOTOR MOUNTS WERE WORN AND NEEDED TO BE REPLACED. THE ENGINE MOTOR MOUNTS WERE REPLACED BY THE INDEPENDENT REPAIR SHOP.
- 03/06/2013· ELECTRICAL SYSTEMFire
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE REAR WINDOW DEFROSTER ON THE DRIVER'S SIDE. THE CONTACT STATED HE WAS DRIVING WITH THE DEFROSTER ON FOR ABOUT 45 MINUTES WHEN THE WINDOW STARTED TO SMOKE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 195,000. *TR
- 03/03/2003· ELECTRICAL SYSTEM
THE BATTERY CABLE LOOSENED. SCC *JB
- 02/07/2005· ELECTRICAL SYSTEM
THE INSTRUMENT CLUSTER ON THE CONSUMER'S 2002 BUICK PARK AVENUE FAILED. *BF *NM
- 01/28/2015· ENGINE
I HAVE BEEN SMELLING OIL BURNING SMELL WHEN I DRIVE MY CAR FOR A WHILE. TODAY I TOOK THE CAR TO MY MECHANIC AND HE TOLD ME IT'S "UPPER INTAKE MANIFOLD/COOLANT LEAK. HE FOUND RECALLS ON PREVIOUS YEARS. HE ADVISED ME TO TALK TO GM. GM DIDN'T FIND ANY RECALL ON MY VIN AND TOLD ME I CAN'T BE COVERED. HOWEVER I FOUND MANY COMPLAINS BY OWNERS OF OTHER MODELS AND YEARS. IT IS POSSIBLE THAT 2002 MODELS WERE NOT REPORTED TO BE COVERED BY A RECALL. GM CONNECTED ME TO A BUICK DEALER IN MY AREA. THE PERSON WHO I SPOKE WITH WAS VERY RUDE AND UNCOOPERATIVE. *TR
- 01/15/2004· ENGINE AND ENGINE COOLING,VISIBILITY,UNKNOWN OR OTHER
THERE WERE THREE SYSTEMS THAT HAD PROBLEMS, BUT ONE OF THE SYSTEMS, THE DOOR LOCKING SYSTEM, SEEMS TO HAVE CURED ITSELF. THE OTHER TWO PROBLEMS, THAT OF THE A/C AND THE SEAT MEMORY SYSTEMS, BEGAN TO SHOW UP AS SOON AS WE STARTED DRIVING THE CAR AFTER PURCHASE. THE FIRST TIME THAT I REGISTERED THOSE PROBLEMS WITH THE DEALERSHIP, THE CAR HAD BEEN DRIVEN 2886 MILES. WE PURCHASED THE CAR ON JULY 24, 2002. I SPOKE TO THE SERVICE MANAGER AT LEAST ONCE BEFORE TAKING THE CAR INTO THE DEALERSHIP ON SEPT. 11, 2002. AIR CONDITIONING: AFTER CAR SITS IN HOT SUN FOR 2 HRS OR MORE, A/C REFUSES TO COME ON. AUTO LIGHT IS ILLUMINATED. BLOWER DOES NOT COME ON AND FLOOR IS SHOWN ON DISPLAY SCREEN. COMPRESSOR DOES RUN. ATTEMPTS TO MAKE RUN WILL SOMETIMES GET SYSTEM OPERATIVE. SEAT MEMORY: AFTER DOORS UNLOCKED WITH KEY PAD, DRIVER SELECTS HIS OR HER SEAT MEMORY BUTTON. SEAT MOVES FORWARD. WHEN IGNITION SWITCH IS SELECTED TO ON AND BEFORE ENGINE IS STARTED, SEAT WILL MOVE TO EXIT POSITION. THIS CONDITION INTERMITTENT--PROBABLY ONE TIME IN 50 TRIES. DEALER CANNOT DUPLICATE EITHER PROBLEM AND REFUSED TO REPLACE ANY COMPONENTS. BETTER BUSINESS BUREAU HAS BEEN CONTACTED AND WE ARE IN ARBITRATION AT THIS MOMENT. WE MAY PRESS FOR A GM RE-PURCHASE OF THE CAR. WE HAVE GIVEN DEALER ONE MORE CHANCE TO FIND AND FIX THE PROBLEMS. WE LIKE THE CAR VERY MUCH AND WANT TO KEEP IT IF GM WILL FIX THE PROBLEMS. THEIR STONE WALL APPROACH IS NOT ACCEPTIBLE.
- 01/14/2008· VISIBILITY
ON 12/24/2007 THE RIGHT REAR POWER WINDOW ON MY 2002 BUICK LESABRE BROKE. IT WAS REPAIRED AT A BUICK DEALERSHIP ON 12/28/2007. THIS IS THE THIRD POWER WINDOW TO BREAK. THE RIGHT FRONT WINDOW BROKE ON 6/28/2007 AND THE LEFT REAR WINDOW BROKE ON 12/4/2007. THESE WINDOWS ALL BROKE IN THE DOWN POSITION, SO A REPAIR IS NECESSARY. ALL WINDOW HAD VERY FEW OPERATIONS. I WOULD ESTIMATE NO MORE THAN 100 OPERATIONS FOR THE FRONT WINDOWS AND NO MORE THAN 50 OPERATIONS FOR THE REAR WINDOWS. THE RELIABILITY OF THE WINDOWS SHOULD BE BASED ON OPERATIONS AND NOT MILEAGE. *TR