2001 Volkswagen Jetta

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2001· AIR BAGS,SEAT BELTSCrash

  CONSUMER WAS INVOLVED IN A 50MPH FRONT END COLLISION. FRONT PASSENGER AND DRIVER SIDE AIRBAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *SLC

• 12/30/2004· ENGINE AND ENGINE COOLING

  CHECK ENGINE LIGHT COMES ON WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT TO THE DEALER ON 3 SEPARATE OCCASIONS FOR A TOTAL OF 14 DAYS IN DIAGNOSTIC. I HAVE ALSO TAKEN IT TO A INDEPENDANT VW MECHANIC TWICE WHO TELLS ME THIS IS COMMON. NOBODY CAN FIND THE PROBLEM. THE DIAGNOSTIC CODE IS FOR GLOW PLUG MALFUNCTION. I HAVE HAD REPLACED THE TEMPERATURE SENSOR, THE GLOW PLUG RELAY, ALL 4 GLOW PLUGS AS WELL AS ADDITIONAL COSTS OF DIAGNOSTIC. THE CHECK ENGINE LIGHT HAS COME BACK ON, IT IS STILL A GLOW PLUG MALFUNCTION. I HAVE PAID $800 FOR UNNECESARY REPAIRS THAT THE DEALER TELLS ME IS THE PROBLEM. THIS DOES NOT INCLUDE THE REPAIRS ON THE DOOR LOCKS AND WONDOW REGULATORS, AS WELL AS THE AC MODULATOR, MIDDLE CONSUL LATCH,GLOVE BOX HINGE, REAR SEAT ASH TRAY. THIS YEAR OF JETTA IS A TRUE LEMON! IF VW IS UNABLE TO FIX THE PROBLEM THEN LEGAL ACTION WILL BE REQUIRED TO RECOVER MY LOSSES.*AK

• 12/30/2003· SEATS

  INJURY DUE TO HEATED SEAT IN JETTA 2001. SERIOUS INJURY TO THE SACRAL NERVE AND SCIATA NERVE RESULTING IN COMPLETE "SADDLE" NUMBNESS FOR 4-5 WEEKS AND SEVERE NUMBNESS IN THE FEET FOR 5+ WEEKS WITH LASTING NUMBNESS IN SOLES OF FEET CONTINUING NEARLY ONE YEAR LATER.

• 12/30/2002· ELECTRICAL SYSTEM

  I OWN A 2001 JETTA 1.8T WOLFSBURG. THE CAR HAD A COIL PACK FAILURE ON NOVEMBER 28, 2002 AND AGAIN ON DECEMBER 30, 2002.

• 12/29/2006· ENGINE AND ENGINE COOLING

  ENGINE LIGHT CAME ON AND THE 2001 TDI WAS TAKEN INTO THE DEALERSHIP. THE DEALERSHIP IDENTIFIED THE PROBLEM AS A FAULTY GLOW PLUG. UPON TRYING TO REMOVE THE GLOW PLUG, THE DEALERSHIP BROKE THE PART. NOW, THE ONLY WAY TO REMOVE THE GLOW PLUG IS TO TEAR APART THE ENGINE, AT A COST OF OVER $1,000. DEALERSHIP WILL NOT ALLOW ME TO TAKE THE CAR BACK EITHER. CALLED VW CUSTOMER SERVICE AND THEY ARE FINE WITH THE DEALERSHIP HOLDING MY CAR HOSTAGE. VW MUST HATE THE CUSTOMER.

• 12/28/2010· ELECTRICAL SYSTEM

  ENGINE IDLES ERRATICALLY UP TO 5000 RPM THEN LOSES POWER WHILE DRIVING. CLOSE COLLISIONS (REAR END) FOR 2 YEARS. THE CHECK ENGINE AND EPC LIGHTS COME ON AND ENGINE MALFUNCTIONS. IN AND OUT OF REPAIR SHOPS, INCLUDING DEALERSHIP, COST APPROXIMATELY $2,000 IN REPAIRS. *TR

• 12/27/2006· EXTERIOR LIGHTING

  TL* - THE CONTACT STATED THE BRAKE LIGHT SWITCH FAILED THREE TIMES . THE EXTERIOR BRAKE LIGHT FAILED AT 23,000, 40,000 & 42,000 MILES. WHEN THE FAILURE HAPPENED THE EPC LIGHT TURNED ON AND SOMETIMES IT TURNED ON INTERMITTENTLY. THE BRAKE LIGHT SWITCH HAS BEEN REPLACED THREE TIMES. *AK UPDATED 1/30/2007 - *NM

• 12/27/2002· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  I HAD A COIL PACK BURN OUT ON MY 2001 VW JETTA - IT HAS 21000 MILES. IT APPEARS TO BE A KNOWN PROBLEM AND MANY PEOPLE ARE EXPERIENCING THIS FAILURE. VW (AND AUDI) WILL ONLY REPLACE COILS WHEN THEY INDIVIDUALLY BURN OUT. VW/AUDI SHOULD RECALL AND REPLACE ALL COILS EITHER AT THE TIME OF BURN OUT OR BEFORE IT BECOMES AN ISSUE. THE NUMBER OF PEOPLE WHO HAVE HAD THIS PROBLEM SUGGEST THAT THE COILS ARE EITHER DEFECTIVE OR THE DESIGN OF THE VEHICLE IS FAULTY. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS EVEN IF THE VEHICLES WARRANTY HAS EXPIRED. TS

• 12/26/2014· AIR BAGS

  I WAS DRIVING TO MY PARENTS HOUSE ON CHRISTMAS MORNING WITH FOUR OTHER PASSENGERS WHEN I HIT A POT HOLE GOING LESS THAN 25 MPH WHEN MY PASSENGER SIDE CURTAIN AND PASSENGER THORAX AIRBAG DEPLOYED WITHOUT WARNING SHUTTING OFF MY ENGINE AND FILLING MY CAR WITH SMOKE. THERE WAS NO VISIBLE EXTERIOR DAMAGE TO THE BODY, SUSPENSION, OR TIRE OF MY VEHICLE AND NOT NOTICEABLE DIFFERENCE IN HANDLING AFTER THE INCIDENT. TWO OF MY PASSENGERS SUSTAINED BRUISES AND SCRAPES TO THEIR ARMS, SHOULDERS, NECK, AND RIBS, AS WELL AS TEMPORARY HEARING IMPAIRMENT ONE OF THOSE PASSENGERS BEING A CHILD. CURRENTLY THERE IS A HOLE IN MY PASSENGER SEAT WHERE THE AIRBAG RIPPED THROUGH THE UPHOLSTERY AND DAMAGE TO MY HEADLINER. THE AIRBAGS' DEPLOYMENT WAS UNWARRANTED AND HAS ROBBED ME OF MY PIECE OF MIND WHILE DRIVING. I FLINCH EVERY TIME I AM UNABLE TO AVOID A ROAD IMPERFECTION FOR FEAR THAT THIS MIGHT HAPPEN AGAIN TO THE DRIVER'S SIDE OF MY CAR. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN TO SOMEONE GOING FASTER THAN I WAS--THAT SITUATION COULD END TRAGICALLY. *TR

• 12/26/2001· AIR BAGSCrash

  VEHICLE WAS INVOLVED IN A FRONTAL COLLISOIN AT 50MPH, UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULING IN MINOR INJURIES TO DRIVER. DEALER WILL BE NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

• 12/23/2002· ELECTRICAL SYSTEM

  WHILE DRIVING IGNITION COIL FAILED CAUSING VEHICLE TO BREAK DOWN CREATING A SAFETY HAZARD. MANUFACTURER IS AWARE THAT COILS ARE DEFECTIVE BUT WILL NOT REPLACE UNTIL COMPONENT FAILS. TS

• 12/20/2005· EXTERIOR LIGHTING

  DT: THE CONTACT STATED THERE IS A NHTSA RECALL CAMPAIGN ID # 04V096000 CONCERNING THE EXTERIOR LIGHTING: BRAKE LIGHT SWITCH. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

• 12/20/2002· ENGINE AND ENGINE COOLING

  THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING AND HESTSTATE . PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

• 12/19/2002· VISIBILITY

  CONSUMER PUT THE VEHICLES' DEFROSTER ON , AND THE BACK WINDSHIELD IMPLODE, WITHOUT BEING HIT BY AN OBJECT OR VEHICLE BEING IN AN ACCIDENT, AND WENT INTO THE BACK SEAT. NO ONE WAS INJURED, CAUSE SEAT WAS NOT OCCUPIED AT THE TIME. PLEASE PROVIDE MORE DETAILS. TS

• 12/18/2006· EXTERIOR LIGHTING

  TL* - THE CONTACT HAS A RECALL LETTER CONCERNING THE BRAKE LIGHT. THERE IS NO DEALER IN THE CONTACT'S AREA, BUT THERE IS A REPAIR CENTER. THE CONTACT CURRENTLY HAS NOT EXPERIENCED ANY INCIDENTS WITH HIS VEHICLE; HOWEVER WANTS TO PREVENT THE INCIDDENT BEFORE IT OCCURS.

• 12/18/2002· ELECTRICAL SYSTEM

  NUMBER (4) COILPACK ON MY 2001 VW JETTA WOLFSBURG WENT BAD AND THE CAR WAS RENDERED UNDRIVABLE UNTIL I USED ANOTHER FORM OF TRANSPORTATION TO GET TO A NEARBY DEALER TO BUY A REPLACEMENT

• 12/18/2002· ELECTRICAL SYSTEM

  WHILE TRAVELING ON THE HIGHWAY THE CHECK ENGINE LIGHT APPEAR ON THE DASHBOARD. CAUSING THE COIL PACK TO LEAK OIL. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

• 12/18/2002· ELECTRICAL SYSTEM

  IGNITION COIL FAILURES ON MY 2001 JETTA GLS 1.8T. 3 COILS FAILED LEADING TO A VERY DANGEROUS DRIVING SITUATION WHERE I COULD NOT ACCELERATE OUT OF A POTENTIALLY DANGEROUS SITUATION. VW CHANGED ONLY 3 COILS, SAYING THEY WERE HAVING PROBLEMS WITH IGNITION COILS, BUT WILL NOT CHANGE A PART UNLESS IT FAILS. THE 4TH COIL FAILED YESTERDAY, 12/17/02 AND VW IS OUT OF COILS NATIONWIDE. I SPEND QUITE A BIT OF TIME ON MANY VW AND AUDI CAR OWNER WEB-BOARDS AND THE PROBLEM IS RUNNING RAMPANT. CHECK WWW.VWVORTEX.COM, WWW.AUDIFORUMS.COM TO NAME A FEW, THEN DO A WEB-SEARCH IN ARCHIVED ITEMS IN THE AUDI FORUM OR SPECIFIC CHAT ROOMS IN THE VW FORUM. THIS PROBLEM WILL COSTS LIVES IF IT IS NOT ADDRESSED IMMEDIATELY.

• 12/18/2001· SERVICE BRAKES, HYDRAULIC

  VEHICLE WAS TAKEN IN FOR A ROUTINE OIL CHANGE. BRAKE PADS WERE WORN OUT. THERE WAS METAL TO METAL NOISE, AND ROTORS WERE RUINED. DEALER SAID THAT REAR BRAKE PADS AND ROTORS NEEDEDTO BE REPLACED. *AK

• 12/17/2005· STRUCTURE

  OPENED DRIVERS DOOR AND THE LOWER OF THE TWO BOLTS ON THE LOWER DOOR SECURE HINGE SHEARED OFF. THE DOOR HAS NEVER BEEN REMOVED OR REPAIRED PREVIOUSLY. THE ONLY WAY THIS COULD HAVE HAPPENED IS IF THE BOLT WERE OVER TIGHTENED UPON INSTALLATION. THE VEHICLE IS PAST WARRANTY AND VW AMERICA WILL NOT PAY FOR THIS REPLACEMENT. THIS COULD BE A SERIOUS PROBLEM IF MORE BOLTS SHEAR BECAUSE OF IMPROPER TIGHTENING. WE BASE THE OVER TIGHTENING SUGGESTION ON THE OPINION OF THREE INDEPENDENT BODY REPAIR SHOPS, ONE OF WHICH SPECIALIZES IN VOLKSWAGEN REPAIRS. *JB

• 12/17/2002· ELECTRICAL SYSTEM

  THE NUMBER OF MISFIRES AND FAILED COILPACK'S ON MY '01 VW JETTA 1.8T IS RIDICULOUS. I KNOW OF SEVERAL PEOPLE GOING THROUGH THE SAME THING. WHEN THE CAR WAS UNDER WARRANTY IS WAS IN THE SHOP AT LEAST 3 TIMES FOR THE SAME MISFIRE PROBLEM AND NOW THAT I'M OUT OF WARRANTY THE PROBLEM IS STILL VERY PERSISTENT. VW NEEDS TO OFFICIALLY RECALL THESE COIL PACKS WITH SOMETHING THAT WORKS PROPERLY. THIS PROBLEM IS GOING TO AFFECT MY ABILITY TO PASS MY STATE EMISSIONS TESTING AND SERIOUSLY EFFECTS MY DRIVEABILITY AND RELIABILITY.. VIN # [XXX]... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/16/2015· AIR BAGSCrash

  I WAS STOPPED AT A STOP SIGN. WHILE PREPARING TO DRIVE OFF. I WAS STRUCK IN THE BACK OF THE CAR. I LOST CONSCIOUSNESS MOMENTARILY. AN AMBULANCE WAS CALLED. I WAS PUT ON A STRETCHER AND TRANSPORTED TO THE HOSPITAL FOR 8 HOURS. THE AIRBAG OF THE VEHICLE DID NOT DEPLOY. SOME TIME AFTER THE ACCIDENT I NOTICED THE AIRBAG LIGHT WAS ON. VOLKSWAGEN INSPECTED THE CAR AND DETERMINED THAT THE AIRBAG WAS FAULTY IN THE VEHICLE

• 12/16/2008· STRUCTURE

  I BOUGHT MY 2001 VOLKSWAGEN JETTA USED IN JULY 2006. EVER SINCE, THERE HAS BEEN A HORRIBLE SMELL OF CRAYONS INFUSED THROUGHOUT MY CAR. I TRIED EVERYTHING TO GET THE SMELL OUT. HOWEVER, THIS SMELL IS BECOMING A DAILY BURDEN FOR ME TO EVEN DRIVE THE CAR FOR MORE THAN 5 MINUTES SINCE I GET HEADACHES AND REALLY AFFECTS MY ALLERGIES. I TRIED TO RESEARCH THIS SMELL AND FOUND MANY FORUMS OF PEOPLE WITH THE SAME PROBLEM SAYING THAT IT IS COMING FROM A CHEMICAL IN THE CARPET. I AM CONFUSED AS TO WHY VOLKSWAGEN IS NOT DOING ANYTHING ABOUT THIS PROBLEM SINCE IT CAN BE VERY SERIOUS. CHEMICALS SEEPING THROUGH THE CARPETS AND THE DRIVER BREATHING IT IN EVERY TIME THEY DRIVE IS NOT A PROBLEM THAT A DRIVER SHOULD BE WORRYING ABOUT. A CAR IS UNSAFE ENOUGH BUT TO ADD TOXINS IS UNACCEPTABLE. I DIDN'T PAY FOR A CAR TO GET HEADACHES AND BREATH IN CHEMICALS WHEN I DRIVE IT. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS PROBLEM? THANK YOU FOR LISTENING TO A PROBLEM THAT HAS REALLY BECOME A BURDEN ON MY EVERYDAY LIFE! *TR

• 12/16/2005· POWER TRAIN

  THE CLUTCH OF MY 2001 JETTA (1.8 LITER TURBO MANUAL 5-SPEED) STARTED GOING OUT LAST JULY, WHEN THE CAR WAS NOT EVEN 4 YEARS OLD AND HAD ONLY 30K MILES. (I AM THE ORIGINAL OWNER.) IT IS GETTING WORSE. TWICE NOW I'VE TAKEN IT TO MY VW SERVICE DEALER ONLY TO BE MET BY BAFFLED STARES. THE VW MECHANICS THERE KEEP SAYING THAT THE CLUTCHES ON THESE CARS ARE FINE, AND THAT NOTHING IS WRONG WITH THE CAR. BUT TONIGHT I DID AN INTERNET SEARCH AND FOUND THAT THERE IS A TERRIBLE PATTERN OF BAD CLUTCHES ON THE JETTAS, ESPECIALLY THE 2001 1.8 TURBOS, WITH EXACTLY THESE SAME SYMPTOMS! HOW ABOUT A RECALL? IN THE MEANTIME, CAN YOU PLEASE HELP ME GET THEM TO DO SOMETHING ABOUT MY CAR? MY CHILD AND I I COULD HAVE BEEN KILLED WHEN THE CLUTCH FAILED THIS MORNING ON A CROWDED, FAST-MOVING FREEWAY! THANK YOU, CELESTE WISER, M.D. *JB

• 12/16/2002· ENGINE AND ENGINE COOLING

  DEALER MECHANIC STATED THAT THE AIR PUMP RUSTED AND NEEDED TO BE REPLACED. THE CAR WAS GARAGED EVERY NIGHT. WARRANTY ON PART EXPIRED AT 24000 MILES I HAVE 31000.

• 12/16/2002· STRUCTURE

  CREAKING FROM DOOR JAM AREA ON ACCELERATION/ DECELERATION. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770759

• 12/13/2006· VEHICLE SPEED CONTROL

  DT*: THE CONTACT STATED WHEN DRIVING 5-25 MPH ON A GRAVEL DRIVEWAY, THE CRUISE CONTROL ENGAGED AND THE VEHICLE ACCELERATED. THIS OCCURRED WHEN THE VEHICLE HIT ANY BUMP OR POTHOLE ON 50-70 OCCASIONS. WHEN THE BRAKES WERE APPLIED, THE CRUISE CONTROL WOULD DISENGAGE ALLOWING THE VEHICLE TO SLOW. THE SERVICE DEALER AND MANUFACTURER WERE NOT ALERTED. UPDATED 02/06/07. *JB

• 12/12/2007· TIRES

  WHILE MY WIFE WAS DRIVING AT 65MILE PER HOUR....THE MADE IN BRAZIL, SUMMIT TIRE P195/65R15 DRIVERS SIDE REAR TIRE...INSIDE TREAD FAILED. THE BLOWOUT, BROKE FIVE BANDS, AND LOST ABOUT FOUR SQUARE INCHES OF TIRE AT THE BLOWOUT SITE. TIRES ARE INFLATED TO 35PSI, AND SHOWS NO SIGN THAT IT WAS CAUSED BY IMPACT DAMAGE. THE TIRES HAD BEEN REPLACE LESS THEN TWO YEARS AGO, AND HAD ABOUT TWENTFIVE THOUSAND MILES ON THEM AT THE TIME. DAMAGE WAS CAUSED TO THE RIM, WHEEL COVER AND WHEEL LOCKS BY A ROADSIDE TECH. WHOM ATTEMPTED TO CHANGE THE TIRE. I WAS ABLE TO REPLACE TIRE AND HAVE A NEW ONE INSTALLED AT THE TIRE CENTER WHERE IT WAS ORIGINALLY PURCHASED. THE TIRE TECH. INDICATED THAT THE OTHER TIRE THAT I WANTED REPLACED AT THE SAMETIME WAS A "GOOD TIRE", AND AS NOTED BY MYSELF AND THE TIRE TECH. STILL HAD NOT REACHED THE WEAR GAGE. I EXPLAINED THAT THE TWO TIRES HAD BEEN REPLACED AT THE SAME TIME...AND DUE TO THE BLOWOUT, I DID NOT FEEL THAT THE BATCH MAYBE DEFECTIVE. *TR

• 12/12/2006· EXTERIOR LIGHTING

  DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE BRAKE LIGHTS FAILED TO ILLUMINATE. A NHTSA RECALL, #04V096000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE BRAKE LIGHT SWITCH HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE BRAKE LIGHT SWITCH WAS ALSO REPLACED ON FIVE SEPARATE OCCASIONS IN ADDITION TO THE RECALL. A REVISED RECALL #06V183000 CONCERNING THE BRAKE LIGHT SWITCH HAS BEEN ISSUED.

• 12/12/2004· SEATS

  1 ) WHILE DRIVING WITH THE SEAT HEATER ON, THE SEAT BECAME BURNING HOT, TO A POINT WHERE I HAD TO GET OUT OF THE SEAT. THIS IS WHILE I AM DRIVING AT 65 MPH ON INTERSTATE I-580. I HAVE COMPLAINED TO VW WITH NO AVAIL. I HAVE ALSO FOUND FROM OTHER REPORTS THAT THIS HAS HAPPENED TO MANY OTHER VEHICLES, TO A POINT WHERE SOME CAUGHT ON FIRE. VW REFUSES TO ADDRESS THE ISSUE, AND THE SERVICE DEPT EVEN WENT AS FAR AS RECOMMENDING ME JUST SWAPPING THE PASSENGER TO DRIVER SIDE HEAT CONTROL. *JB 2) THE FAILURE OF THE SEAT HEATER ALMOST LED TO A ACCIDENT AT HIGHWAY SPEEDS. I WAS FORCED TO DRIVE WHILE NOT COMPLETELY SEATED TO PULL OVER . 3). VW HAS DONE NOTHING TO ADDRESS THE ISSUE SINCE THEY STATE MY VEHICLE IS OUT OF WARRANTY. *JB

• 12/12/2002· ELECTRICAL SYSTEM

  VEHICLE SHUTS OFF WHILE DRIVING AT ANY SPEED. DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS---770753. *AK *NLM

• 12/08/2009· FUEL SYSTEM, GASOLINE

  THE CHECK ENGINE LIGHT CAME ON AND EVERY TIME YOU FILL THE GAS TANK UP ALL THE WAY, FUEL SPILLS ALL OVER THE PLACE. THE ENGINE LIGHT WAS DIAGNOSED AT THE MECHANIC WHO STATED THE LEAK DETECTION PUMP NEEDED TO BE REPLACED. I CONTACTED THE VEHICLE DEALER TO OBTAIN THE PUMP IN EARLY AUGUST 2009. THEY DID NOT HAVE ONE IN STOCK SO I PLACED AN ORDER FOR ONE. THE DEALER SAID THEY PUT A RUSH ORDER ON IT; HOWEVER, IT IS NOW DECEMBER 2009, THE PART REMAINS ON BACKORDER ACCORDING TO THE DEALER AND I AM UNABLE TO RESOLVE THE PUMP FAILURE. WE ARE STILL UNABLE TO FILL THE FUEL TANK WITH GASOLINE POURING OUT ALL OVER THE GROUND. *TR

• 12/08/2004· SEATS

  A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE DRIVER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. I KNOW OF 2 INSTANCES WHERE THIS SAME ISSUE HAS OCCURRED ON MULTIPLE DRIVER SEATS IN A 2001 VW JETTA. *JB

• 12/08/2004· SEATS

  THE CONSUMER NOTICED THAT THE DRIVER'S SEAT HAD BECOME UNUSUALLY HOTTER THAN NORMAL. THIS CAUSED THE CONSUMER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THE DEALER WANTED A NON REFUNDABLE FEE TO DIAGNOSE THE PROBLEM SO THE CONSUMER DID NOT TAKE IT IN FOR SERVICE. *TC THE DRIVER'S SEAT HAD A FAINT BURNING SMELL. *SC *JB

• 12/08/2004· ENGINE AND ENGINE COOLING

  2001 VOLKSWAGEN PASSAT WAGON. ENGINE FAILURE, VOLKSWAGEN WILL NOT REPAIR EVEN THOUGH IT IS UNDER WARRANTY. CAR HAS BEEN SERVICED 13 TIMES IN 14 MONTHS. *AK

• 12/07/2004· SEATS

  A LARGE SPRING FELL FROM UNDER THE FRONT PASSENGER SEAT FOR NO APPARENT REASON. VW SERVICE STATED THE SPRING HELD THE SEAT TO THE RAIL AND WAS AN EXTEME SAFETY HAZARD; IF INVOLVED IN AN ACCIDENT THE SEAT WOULD COME LOOSE FROM THE RAIL. VW STATED SINCE OUR CAR WAS OUT OF WARRENTY THEY COULD NOT FIX IT ON THEIR COSTS (2001 VOLKSWAGON JETTA). THIS IS A VERY EXPENSIVE REPAIR, AND SINCE IT IS SUCH AN EXTREME SAFETY HAZARD I FEEL VW SHOULD TAKE THIS RESPONSIBILITY. THE EXACT SAME SPRING HAS COME LOOSE FROM MY SONS 2001 JETTA AS WELL. THIS INDICATES TO US THAT THIS IS NOT AN ISOLATED SITUATION.*AK

• 12/05/2006· LATCHES/LOCKS/LINKAGES

  DRIVER SIDE POWER DOOR LOCK MALFUNCTIONS. IT DOES NOT ALWAYS LOCK AS IT IS SUPPOSED TO WHEN DONE WITH REMOTE OR WHEN CAR REACHES SPEED FOR AUTO-LOCK FEATURE. MAY LOCK WHEN IT SHOULDN'T AS WELL-- LOCKING YOU IN VEHICLE AND/OR SETTING OFF ALARM. *JB

• 12/04/2002· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY

  NO SUMMARY. DT

• 12/03/2003· SERVICE BRAKES, HYDRAULIC

  BESIDES HAVING MANY, MANY, MANY PROBLEMS WITH MY VW JETTA, I HAVE FOUND THE ABSOLUTE BIGGEST ONE. WHILE DRIVING FOR A WHILE...SAY 45 MINUTES OR SO DEPENDING ON THE DAY...THE REAR BRAKES LOCK UP AND STAY ON WHILE STILL DRIVING. IT HAS BEEN TO THE DEALERSHIP THREE SEPARATE TIMES TO HAVE THIS FIXED AND THEY SAY THEY CAN'T GET IT TO DEMONSTRATE THE PROBLEM ON THEIR LAME 10 MILE TEST DRIVE AND HAS YET TO REMAIN FIXED. THEY ALSO TRIED TO MAKE ME FIX SOME OTHER MEANINGLESS PROBLEMS WITH THE CAR UNDER THE GUISE OF FIXING THE BRAKES WHICH I DID NOT AGREE TO. I NO LONGER FEEL SAFE IN THE CAR AND REFUSE TO DRIVE IT. *NLM

• 12/02/2005· EXTERIOR LIGHTING

  DT: CONTACT STATED VOLKSWAGEN, JETTA HAD DEFECT IN THE FRONT LIGHTS. A PLASTIC HOUSING BECAME AMBER, REDUCING THE BRIGHTENERS OF THE LIGHTS. THIS PROBLEM MADE NIGHT DRIVING DANGEROUS. THE CONTACT BOUGHT THE CAR BRAND NEW ,AND THE PROBLEM WAS CONTINUOUSLY GETTING WORST. THE POLICE PULLED HIM OVER ONCE. THEY VERIFIED THAT THE LIGHTS WORKED. THE POLICE RECOMMENDED THAT THE CONTACT REPAIR THE FRONT LIGHTS. *AK.....*AK

• 12/02/2003· ENGINE AND ENGINE COOLING

  I BOUGHT A PREVIOUSLY OWNED VW JETTA GLS WITH 25,000 MI ON SEPTEMBER 22, 2003. TWO WEEKS LATER, THE OIL LIGHT CAME ON BRIEFLY AS I WAS PARKING AT HOME. I CHECKED THE DIPSTICK AND IT WAS DRY. I CALLED THE DEALER AND IT WAS TOWED AND CHECKED AND A FLUORESCENT PROBE WAS PUT IN AND I WAS TOLD THERE WERE TWO QUARTS OF OIL REMAINING. WHERE DID THE OIL GO? MY CAR IS SCHEDULED TO GO IN FOR A CHECK ON THIS PROBLEM THIS WEEK. THERE WAS NO OIL ON THE GROUND AND THE SERVICE TECH SAID THEY HAD A PROBLEM LIKE THIS ONCE BEFORE. HAS THIS PROBLEM EVER BEEN ADDRESSED BY OTHER CONSUMERS? THANK YOU. *AK

• 12/01/2005· ELECTRICAL SYSTEM

  2001 VOLKSWAGEN JETTA VR6. IGNITION COIL FAILURE. MY WIFE WAS DRIVING AT 65 MPH IN THE FAST LANE OF THE FREEWAY - NEAR COMPLETE POWER FAILURE. JUST ENOUGH POWER TO STRUGGLE OVER TO THE HARD SHOULDER. VERY DANGEROUS SITUATION. FROM READING THE WEBSITE 'VW VORTEX' A FORUM SITE DEDICATED TO VW OWNERS, THIS IS A VERY COMMON PROBLEM WITH VARIOUS VW AND AUDI MODELS AND ONE WHICH COULD CAUSE (IF IT HASN'T ALREADY) A VERY SERIOUS ACCIDENT. THE CAR COST $1,200 TO REPAIR. MY WIFE'S NERVES WILL TAKE A LOT LONGER TO FIX!!!! *JB

• 12/01/2004· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES

  THIS SUMMER MY LEFT REAR DOOR BECAME INOPERABLE. IN LATE OCTOBER THE TURN SIGNALS BEGAN OPERATING INTERMITTENTLY. ON A COLD AND RAINY DAY THIS NOVEMBER MY 2001 JETTA WITH 37000 MILES STALLED WHILE MAKING A LEFT TURN. I RESTARTED AND COMPLETED MY TURN, THINKING I HAD JUST LET OUT THE CLUTCH TOO FAST. THE CAR WAS A BIT SLUGGISH AND A 1/2 MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER ON NOVEMBER 30 AND WAS SHOCKED NOT ONLY AT THE PROBLEMS BUT THAT THEY WERE NOT COVERERED BY ANY WARRANTY. THE TOTAL REPAIR BILL WAS OVER $1000 DOLLARS. THE IGNITION COIL PACK NEEDS REPLACED FOR $740. THE HAZARD LIGHT SWITCH NEEDS REPLACED FOR $77. JUST TO FIND OUT WHAT IS WRONG WITH THE DOOR REQUIRES A CHARGE OF $188 DOLLARS. THESE PROBLEMS HAVE BEEN MENTIONED SEVERAL TIMES ON YOUR WEBSITE. I GUESS I JUST HIT THE TRIFECTA.*AK

• 12/01/2004· SERVICE BRAKES, HYDRAULIC

  I WAS DRIVING IN THE CITY. HEARD A GRINDING NOISE IN THE REAR OF MY VEHICLE. BROUGHT CAR TO MECHANIC. WAS TOLD REAR CALIPER FROZE DUE TO WEARING OF BRAKE PADS. THE CALIPERS HAD DAMAGED THE REAR ROTORS. THE CAR HAD TO BE TOWED TO DEALER. ROTORS WERE REPLACED FOR A COST OF $500, AND I WAS TOLD NONE OF THE REPAIRS WERE COVERED UNDER WARRANTY.*AK

• 11/30/2005· SEATS

  A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE FRONT PASSENGER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER AND PASSENGER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. OTHER ISSUES ARE : CARS PLASTIC PART ARE GETTING BROKEN . IN MY CAR : GLOVE COMPARTMENT HANDLE IS BROKEN RIM FELL OFF FROM SUN ROOF . IT WOULD HAVE FALLEN ON ME OR PASSENGER AND CAUSED DISTRACTION TO DRIVER. *NM

• 11/30/2001· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE

  VW DEALER REFUSES TO PROVIDE A SOLUTION TO THIS PROBLEM, NOR DO THEY RECOGNIZE THE BRAKE FAILURES. THE VEHICLE'S FUEL INJECTORS HAVE NOT BEEN REPAIRED AND WAS SERVICED ON 11-28-01 BY THE DEALER. THEY REFUSE TO COOPERATE WITH ME IN WORKING THESE MATTERS OUT IN A FAIR MANNER. *AK

• 11/29/2008· POWER TRAIN

  TRANSMISSION MALFUNCTIONED, FAILS TO SHIFT. *TR

• 11/29/2004· STRUCTURE

  I HAVE AN ONGOING WATER LEAK IN MY 2001 VW JETTA. EVERYTIME IT RAINS, WATER LEAKS FROM A SPOT NEAR MY GLOVE COMPARTMENT AND INTO THE PASSENGER SIDE FLOOR. WITHOUT FAIL, A 3-5 INCH POOL OF WATER COLLECTS EVERYTIME IT RAINS. THE DEALERSHIP REFUSES TO PAY THE $70/HOUR COST AND STATES THAT IT IS MY PROBLEM AND NOT A MANUFACTURER'S DEFECT.*AK

• 11/29/2002· SERVICE BRAKES, HYDRAULIC

  @ 20000 MILES DESERT VW PERFORMED WARRENTY SERVICE (5 WEEKS AGO) WHICH INCLUDED A COMPLETE BREAK INSPECTION. AT THE TIME NO PROBLEM WAS SEEN. @ 22000 MILES BOTH PADS ON THE BACK WERE TOTALLY GONE. I UNDERSTAND VW USED A THINNER PAD ON THE 2001 JETTA'S. THIS WAS TO CUT DOWN ON NOISE NOTED ON THE 2000 MODELS IN 2002 VW WENT BACK TO THE OLD PADS. I CONTACTED VW OF AMERICA, AND DESERT VW. BOTH TOLD ME CHANGING THE BACK BRAKES @ 22000 MILES WAS NORMAL. HOW WAS MY PADS BEING WORN DOWN TO NOTHING MISSED AT 20000? @ 22000 I'M DOING A BRAKE JOB ON THE BACK BRAKES ONLY? IT WOULD SEEM THAT BRAKES, (ON THE BACK), SHOULD LAST 2 TO 1 FROM THE FRONT. THE SHOP THAT DID THE REPAIR SAID HE HAS NEVER ENCOUNTED THIS BEFORE AND THIS SHOP HANDLES IMPORTS ONLY. PLEASE CONTACT ME AND I WILL FORWARD ALL INFORMATION TO YOUR OFFICE. I FEEL THIS IS UNSAFE, COSTLY AND CAN BE CORRECTED. DT

• 11/29/2000· AIR BAGSCrash

  ACCIDENT, IMPACT AT 40 MPH, DRIVER'S AIRBAG DID NOT DEPLOY. DEALER STATED THAT WAS DUE TO LOCATION OF THE SENSORS. *AK