2001 Toyota Sienna

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2010· SEAT BELTS

  OUR 2001 TOYOTA SIENNA HAS SEATBELT PROBLEMS. 3 OF THE SEATBELTS ARE NOW USELESS (LOCKED UP) AND THE DRIVER SEATBELT GETS TWISTED UP ALL THE TIME. THEY ARE FAULTY SEATBELTS. THIS IS THE FIRST VEHICLE THAT THE SEATBELTS HAVE GONE OUT AT 70,000 MILES. DANGEROUS. NOT HAPPY. DON'T BUY TOYOTA. *TR

• 12/26/2001· ENGINE AND ENGINE COOLING,POWER TRAIN

  CONSUMER TOOK VEHICLE FOR A OIL CHANGE TO DEALERSHIP. MECHANIC DICOVERED A OIL LEAK UNDERNEATH VEHICLE OIL PAN GASKET AND A LEAKING BOLT AND SEAL. ENGINE NEEDS A SEAL REPLACEMENTS. ALSO, THERE IS A TRANSMISSION LEAK. FRONT BRAKES ARE GRINDING METAL TO METAL. DEALERSHIP IS AWARE OF THE PROBLEMS.*AK

• 12/26/2001· ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

  VEHICLE SHUT OFF WITHOUT PRIOR WARNING. BATTERY/ ALARM SYSTEM/ KEY, AND STARTER WERE CHECKED. *AK

• 12/23/2005· ENGINE AND ENGINE COOLING

  THE ENGINE OF MY TOYOTA SIENNA 2001 WITH AN IDENTIFIED OIL SLUDGE PROBLEM SEIZED WHILE DRIVING AT HIGHWAY SPEEDS. VEHICLE COULD NOT BE CONTROLLED AND MY TODDLER THREW UP IN FEAR AS WE TRIED TO AVOID BEING SMASHED INTO WHILE THE CAR COASTED TO A STOP. MECHANIC REPEATEDLY SAID CAM SEIZED, METAL FILINGS FOUND, AND "COULD NOT THINK OF ANY OTHER REASON BUT THE SLUDGE PROBLEM." TOYOTA REFUSED TO REPAIR THE VEHICLE UNDER UNLIMITED MILEAGE, 8-YEAR WARRANTY. CAR IS PRESENTLY WITH DEALER AND MAY BE EXAMINED BY ENGINEERS FROM NHTSA (DEALER AGREED ON 12/22/05). THIS FAILURE WAS PREDICTED BY ANOTHER DEALER. CAR ALWAYS SMOKED--BLAMED ON "NEW ENGINE BREAK IN", "LACK OF MAINTENANCE", ETC. LATER TOYOTA SENT LETTER ABOUT THE ISSUE. THIS TIME DEALER AGREES MAINTENANCE WAS EXCELLENT. *NM

• 12/22/2003· ELECTRICAL SYSTEM

  VEHICLE SKID CONTROL COMPUTER BROKE AND NEEDED TO BE REPLACED ($2000). *AK

• 12/22/2000· TIRES

  TIRE IS LOW-PROFILE DESIGN STANDARD ON PRIUS. EXPLOSIVE SEPARATION OCCURRED ON DRY ROADWAY WITHOUT DEBRIS. OUTSIDE AIR TEMPERATURE WAS APPROXIMATELY 78 DEGREES. THANK GOODNESS THAT THE TIRE WAS ON THE REAR. DRIVER WAS ABLE TO INITIATE A CONTROLLED STOP FROM THE NUMBER ONE LANE TO THE RIGHT SHOULDER. THE SEPARATION CAUSED DAMAGE TO THE LEFT REAR QUARTER-PANEL, THE ALLOY RIM AND OF COURSE THE TIRE. BRIDGESTONE CUSTOMER CARE WAS CONTACTED AT 800-847-3272 AND I WAS ADVISED THAT THEY WOULD SEND A CLAIM PACKAGE WITHIN 5 DAYS. THERE IS NO REFERENCE NUMBER ASSIGNED. THEY INDICATED THAT THEY WOULD PAY FOR REPAIRS. SERIAL NUMBER FOR ALL 4 TIRES IS: CHA3700. IT IS LIKELY THAT THIS LOT OF TIRES IS ON ALL OF THE PRIUS VEHICLES SITTING AT THE LONG BEACH, CALIFORNIA STORAGE FACILITY. THE TIRE PRESSURE ON THE VEHICLE WAS CHECKED THE DAY BEFORE THE INCIDENT AND ALL TIRES WERE INFLATED ACCORDING TO SPECIFICATIONS. *AK (DOT NUMBER: EL9P TIRESIZE: P17565 R14)

• 12/20/2002· STEERINGCrash

  2001 TOYOTA SIENNA XLE VAN, VIN [XXX], APPROX 34,600 MILES. VEHICLE STILL UNDER MANUFACTURER'S WARRANTY OF 36 MONTHS, 36,000 MILES. DRIVING STRAIGHT, LANE 2, NB 880 N OF MARKET STREET, APPROX. 50-55 MPH (ELEVATED FREEWAY, BROKEN CLOUDS, INTERMITTENT SUNSHINE WINDY AND LIGHT RAIN (RAINBOW CONDITIONS), ROADWAY GROOVED, AND ROADWAY UNDER 4 YEARS OF AGE). SUDDENLY, STEERING LIGHT, SIMULTANEOUSLY SENSED REAR SLIDING COUNTERCLOCKWISE VIEWED ABOVE, STEERED RIGHT, COUNTER SPIN. VEHICLE 1 DARTED UNCONTROLLABLY RIGHT, GROSSLY OVER STEERING, HEADING FOR RIGHT WALL, CORRECTED STEERING LEFT VEHICLE DARTED UNCONTROLLABLY LEFT, GROSSLY OVER STEERING, CROSSING ACROSS LANE 2 TO LANE 1, HEADING FOR LEFT WALL. VEHICLE 2, IN LANE 1, MADE CONTACT, COUNTERCLOCKWISE SPIN RESULTING WITH SEVERE IMPACT WITH LEFT WALL AT RIGHT FRONT OFFSET ANGLE. VEHICLE CONTINUED COUNTERCLOCKWISE RESTING FORWARD AT AN ANGLE TO LANE 1, AND LEFT REAR OF VEHICLE SUSTAINED HEAVY DAMAGE, AWAY FROM LEFT WALL. BOTH AIRBAGS DEPLOYED. DRIVER OF VEHICLE 2 FIRST OBSERVED THAT WHEEL-SIDE END OF LEFT CONTROL ARM (LCA) OBSERVED TOUCHING ROADWAY IMMEDIATELY AFTER COLLISION. ALL 3 PARTICIPANTS OBSERVED WHEEL-SIDE END OF LCA STRAIGHT, APPEARING UNDAMAGED SAVE DISCONNECTION FROM LEFT SUSPENSION. LCA THREADS, LIKE NEW IN THE CENTER OF THREADED PORTION POINTING DOWN 90 DEGREES TO LCA, TOUCHING ROADWAY. BALL JOINT OBSERVED AT TOP,INTACT, NO DAMAGE. COLOR OF MIDDLE SECTION OF THREADED PORTION WAS BRIGHT/CLEAN, ALMOST LIGHT BRASS-LIKE COLORED, AVAILABLE SUNLIGHT. LEFT FRONT WHEEL FULLY DISPLACED CLOCKWISE EXPOSING STRAIGHT LCA. CHP ACCIDENT REPORT TAKEN STATEMENTS FROM 3 OCCUPANTS. REPORTED TO CHP SERVICE BREAKS NEVER APPLIED, THERE WAS NO TIME DRIVER OF VEHICLE 2 ANSWERED/REPORTED TO CHP THAT LCA BROKEN, AND SUBSEQUENT INSPECTION BY CHP CONFIRMED CONDITION OF LCA. CHP USED CRUISER TO 3 TIMES RAM RIGHT QUARTER, PUSH PARALLEL TO LANE 1 AND LEFT RETAINING WALL, TO FACILITATE REMOVAL BY TOW TRUCK. TS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/19/2003· ENGINE AND ENGINE COOLING

  ENGINE CHECK LIGHT CAME ON WHILE DRIVING. TOOK TO DEALER, HAD TO REPLACE VACUUM SWITCH. 2 DAYS LATER, SAME PROBLEM OCCURRED. *AK

• 12/16/2002· SERVICE BRAKES, HYDRAULIC

  BRAKES HAVE BEEN ACTING UP SINCE PURCHASED AND HAVE TAKEN THIS VECHICLE IN SEVERAL TIMES, THE NOISE STOPS WHEN I LEAVE WITH THE DIFFERENT THINGS THEY HAVE DONE BUT IT CONTINUES TO COME BACK. BEING A NEW VECHICLE I AM DISSATISFIED WITH IT AND HAVE ASK TO BE PLACED IN A DIFFERENT VECHICLE BUT THEY REFUSE. I FEEL UNSAFE

• 12/15/2000· VISIBILITY

  RIGHT HAND SIDE OF WINDSHIELD IS DISTORTED. THIS CAUSES POOR VISIBILITY. *AK WINDSHIELD WAS DEFORMED BUT THE MANUFACTURER DECLINED TO REPLACE IT. *YH

• 12/14/2009· STRUCTURE,LATCHES/LOCKS/LINKAGES

  I HAVE A 2001 TOYOTA SIENNA AND THE BOTH THE REAR SLIDING DOORS HAVE HAD INTERMITTENT ISSUES WITH EITHER OPENING OR CLOSING SINCE AROUND 2003 (ALTHOUGH MORE OFTEN SEEN WITH DRIVER SIDE). WHEN THE ISSUES IS PRESENT THE DOORS WORK FINE WHEN THE AUTOMATIC OPEN/CLOSE IS TURNED OFF. THE ISSUE MAY OCCUR MORE OFTEN WHEN RAINING THEN WHEN DRY. ONE OBSERVANCE OF ISSUE IS THAT WHEN AUTO OPEN IS ENGAGED THE DOOR MAKES A CLICKING SOUND BUT DOESN'T OPEN. THE OTHER OBSERVANCE OF ISSUE IS WHEN THE DOOR IS OPEN AND THE AUTO CLOSE IS ENGAGED THE DOOR STARTS TO CLOSE (MAYBE AN INCH) AND THEN RE-OPENS...THE ONLY WAY TO GET THE DOOR CLOSED IS TO TURN OFF THE AUTO OPEN/CLOSE. WHILE UNDER WARRANTY I TOOK THE VAN TO BE SERVICED TWICE, BUT WAS NOT ABLE TO RE-PRODUCE THE ISSUE AT THE DEALERSHIP...AS SUCH THEY WOULD NOT EVEN LOOK AT IT. *TR

• 12/10/2002· FUEL SYSTEM, OTHER

  CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THERE IS MOLD BUILDING UP INSIDE THE VAPOR SYSTEM CAUSING THE CONSUMER TO SMELL STRONG FUMES INSIDE THE VEHICLE. DEALER NOTIFIED. TS

• 12/08/2004· LATCHES/LOCKS/LINKAGES

  I OWNED A 2001 TOYOTA SIENNA LE THAT I BOUGHT USE IN APRIL 2004. THREE WEEKS AGO, AS I WAS DRIVING ON AN EXPRESSWAY AT A SPEED OF 55 MPH, MY HOOD JUST POPPED OPENED AND HIT MY WINDSHIELD WITH A FORCE OF DYNAMITE. LUCKILY I DIDNT GET PANIC AND LOOKED THROUGH THE CLEARANCE AT THE BOTTOM OF THE ARCHED HOOD AND SLOWLY STOPPED THE VEHICLE ON THE SIDE OF THE ROAD. NOBODY GOT HURT. WHEN I TOOK MY VEHICLE TO THIS DEALER, THEY FOUND THE SECONDARY HOOD LATCH WAS FAULTY AND WAS LEFT OPENED THAT SUPPOSED TO PREVENT THE HOOD TO COME LOOSE IN CASE SOMEONE LIFT THE HOOD OPENER FROM INSIDE BY MISTAKE. (THERE IS A TENSION SPRING IN LATCH MECHANISM THAT KEEPS THE HOOK ENGAGED TO KEEP THE HOOD FROM FREEING WAS NOT STRONG ENOUGH) I ASKED THE DEALER IF THIS FAULTY LATCH WOULD BE COVERED UNDER TOYOTA SAFETY PROGRAM BUT WAS REFUSED AND PAID FOR IT OUT OF MY POCKET. I HAVE INFORM TOYOTA ABOUT THIS INCIDENT AS WELL AS TO ADVISE TO TAKE IT SERIOUSLY AND AT LEAST PAY FOR MY REPAIR COST OF THE LATCH AND OTHER DAMAGES DONE TO MY CAR DUE TO THIS INCIDENT. I COULD HAVE LOST CONTROL OF MY VEHICLE AND HAD RUN INTO SOMEONE ELSE. I AM IN MECHANICAL ENGINEERING PROFESSION AND WOULD SUGGEST TAKING A DEEPER LOOK INTO THIS PROBLEM SINCE I KNOW ANOTHER PERSON WHO HAD IDENTICAL PROBLEM WITH THE SAME MODEL YEAR. BUT TOYOTA CORPORATION, AFTER WRITING THEM TWICE INSISTS THEIR VEHICLES HAVE NO PROBLEM. MAY BE OTHER PEOPLE DOESNT WANT TO TAKE TIME TO WRITE WHAT THEY HAVE FACED. BUT TWO SIMILAR INCIDENTS CANNOT BE A CO-INCIDENT. I WANT THIS REPORT TO BE KNOWN TO OTHER 2001-TOYOTA SIENNA OWNERS SO THEY BECOME AWARE OF THIS SEEMINGLY SMALL UN- REPORTED BUT DEADLY PROBLEM THANKS SYED N MASOOD. *JB

• 12/07/2010· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THE DOOR LATCHES WERE FRACTURED ON THE FRONT DRIVER, PASSENGER AND REAR PASSENGER SLIDING DOOR. THE DRIVER SIDE SLIDING DOOR FAILED AND WAS UNABLE TO BE OPENED. THE CONTACT STATED THAT THE ONLY WAY TO ENTER THE VEHICLE WAS FROM THE REAR HATCH. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 118,000.

• 12/02/2008· ELECTRICAL SYSTEM

  2001 SIENNA BOUGHT NEW FROM DEALER. DRIVER SIDE PASSENGER POWER SLIDE DOOR HAD PROBLEMS WITH 'SWITCH' AND ECU 8/2002, 11/2003, 1/2004, 7/2004, 7/2006 4/2007. THOSE ARE JUST THE TIMES I BROUGHT IT IN. OTHER TIMES I JUST LET IT GO FOR A WHILE. TOYOTA FIXED PART UNTIL WARRANTY WAS UP. NOW THEY WANT ME TO PAY TO REPLACE THE PARTS -- PARTS THAT CONTINUE TO FAIL. SLIDING DOOR EITHER DOES NOT OPEN VIA POWER BUTTON, OR WILL NOT CLOSE ALL THE WAY. SAFETY ISSUE WHEN CAN NOT GET DOOR TO CLOSE ALL THE WAY. NOW THE OTHER POWER SLIDER DOOR IS ALSO NOT WORKING. I WROTE TO TOYOTA 5/2007, THEY NEVER EVEN ACKNOWLEDGED MY LETTER. *TR

• 12/02/2003· FUEL SYSTEM, GASOLINE

  I FLLLED THE FUEL TANK ON 26 NOV 2003, AND DROVE THE VEHICLE 13 MILES. IT REMAINED PARKED IN THE DRIVEWAY, WHICH SLOPES TOWARD THE REAR AT ABOUT 20 DEGREES, UNTIL 28 NOV 2003 AT 12:30 PM. THERE WAS AT THAT TIME RAW GASOLINE DRIPPING IN TEASPOON TO TABLESPOON QUANTITIES FROM A LINE IN FRONT OF THE FUEL TANK TO THE DRIVEWAY, WITH A PUDDLE ABOUT 18 BY 28 INCHES. I DROVE THE VEHICLE ABOUT 1 MILE WITH THE ENGINE RUNNING SMOOTHLY, AFTER WHICH FOR ABOUT 4 MILES THE ENGINE HESITATED AND SURGED AT SPEEDS OVER 35 MPH. THE REMAINDER OF THE 10 MILE TRIP, THE ENGINE RAN SMOOTHLY AGAIN. LATER THAT DAY, THE SERVICE REP CALLED TO TELL ME THEY HAD COMPLETED DIAGNOSTIC TESTING WHICH SHOWED A DEFECTIVE CHARCOAL CANISTER, WHICH NEEDED TO BE REPLACED FOR $552.76, AT 62,612 MILES. THE REPAIR REPORT STATES THAT THE CHARCOAL CANISTER WAS SATURATED WITH RAW FUEL. THIS IS AN OBVIOUS SAFETY HAZARD.*AK

• 11/25/2009· VEHICLE SPEED CONTROL

  5 MONTHS AGO MY SON WAS DRIVING MY CAR AND IT SUDDENLY ACCELERATED AND HE COULD NOT GET THE CAR TO STOP EVEN WHEN HE PUT ON THE BRAKE. WHEN I GOT THE CAR, I STARTED THE ENGINE AND IT LUNGED FORWARD, BUT I PUT THE CAR IN NEUTRAL AND THE ENGINE JUST RACED. I ULTIMATELY TOOK THE CAR TO MY MECHANIC AND HE TOOK IT SOMEWHERE ELSE WERE THEY REPAIRED THE PROBLEM AFTER TWO ATTEMPTS. MY CAR DID NOT HAVE ANY DRIVER SIDE FLOOR MATS IN IT. *TR

• 11/20/2003· LATCHES/LOCKS/LINKAGES

  POSSIBLE FOR PEOPLE TO BECOME LOCKED INSIDE THE VEHICLE WITH NO WAY TO OPEN THE DOORS. WHEN DOORS ARE LOCKED WITH THE REMOTE CONTROL (DELIBERATELY OR ACCIDENTALLY), WITH NO KEY IN THE IGNITION, THE ONLY WAY TO UNLOCK THEM IS WITH THE REMOTE OR TURNING THE KEY IN THE IGNITION. THE DOORS CAN BE LOCKED WITH THE REMOTE, AND A PERSON NOT HAVING THE REMOTE WILL BE UNABLE TO GET OUT. THIS HAS HAPPENED TO ME AT LEAST 4 TIMES SINCE PURCHASING THE CAR. *LA

• 11/16/2009· LATCHES/LOCKS/LINKAGES

  THE DOOR LATCH ON THE PASSENGER SIDE SLIDING DOOR HAS FAILED ON TWO OCCASIONS. THE FIRST TIME WAS IN SEPTEMBER 2007. WE HAD IT REPLACED AT THE DEALERSHIP AT OUR OWN EXPENSE. THEN IT FAILED AGAIN LAST WEEK. THE DEALERSHIP TELLS US IT NEEDS TO BE REPLACED AGAIN. THE LATCH ON THE REAR DOOR HAS ALSO FAILED AND BEEN REPAIRED AT OUR EXPENSE. *TR

• 11/13/2010· UNKNOWN OR OTHER

  I AM FILE A COMPLAINT ABOUT MY 2001 TOYOTA SIENNA XLE WITH DUAL POWER SLIDING DOOR. THE POWER MALFUNCTIONED WITH ONLY 60000 MILES ON IT. NOW I KNOW MANY PEOPLE COMPLAINED ABOUT THE THIS QUALITY AND SAFEY ISSUE. I TURNED IT INTO MANUAL DOOR. IT IS A SAFETY CONCERN. *TR

• 11/12/2013· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR WARNING LAMP ILLUMINATED INDICATING THAT THE DOOR WAS AJAR. THE CONTACT MENTIONED THAT THE FAILURE DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SLIDING DOOR ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,231 AND THE CURRENT MILEAGE WAS 34,451.

• 11/12/2010· STRUCTURE

  TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE SPARE TIRE WAS MISSING. THE CONTACT REFERENCED RECALL 10V160000 (STRUCTURE) AND WAS INFORMED THAT THE PARTS WERE BACKORDERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 150,000.

• 11/03/2011· ELECTRICAL SYSTEM,STRUCTURE

  THE LEFT AND RIGHT REAR PASSENGER DOORS FAILED TO OPEN DUE TO BREAKAGE OF THE CABLE. I AM UNCERTAIN OF WHETHER THE CHILD SAFETY LOCKS WERE ENGAGED, HOWEVER, THE DOORS WILL NOT OPEN WIDER THAN APPROX. 6". REAR PASSENGERS HAD TO CRAWL OUT OF THE VAN VIA THE DRIVER'S OR FRONT PASSENGER DOOR. I AM ELATED THAT THE FAILURE OF THE DOORS DID NOT OCCUR DURING A HAZARDOUS CONDITION, SINCE THIS WOULD HAVE PLACED THE REAR OCCUPANTS IN EXTREME DANGER. IF TOYOTA AND NHTSA WAS AWARE THAT THERE IS A FAILURE IN THE CABLES AND THE MANUAL RELEASE OF THE REAR DOORS, THERE SHOULD HAVE BEEN A SAFETY ALERT AND/OR RECALL OF THE VEHICLES FOR REPAIR OF THE VANS. THE FAILURE OF THE DOORS IS NOT SIMPLY A MATTER OF COSMETIC ISSUES, IT IS POTENTIALLY HAZARDOUS AND LIFE THREATENING. AT A MINIMUM, THE DOORS SHOULD HAVE ALLOWED FOR MANUAL OPENING AND CLOSING, IF THE CABLES SHOULD BREAK. THE BREAKING OF THE CABLE, ALONG WITH THE INABILITY TO OPEN THE DOOR IS A DEFECT IN WORKMANSHIP, SINCE THE DOOR DID NOT OPEN TO ALLOW THE PASSENGERS TO EXIT THE VEHICLE. I AM REQUESTING, ALONG WITH ALL OF THE OTHER OWNERS WHO HAVE REGISTERED COMPLAINTS, THAT THE AGENCY INVESTIGATE THIS MATTER. AT A MINIMUM, THE DOORS SHOULD DEFAULT TO MANUAL MODE. *TR

• 11/03/2005· FUEL SYSTEM, OTHER

  THE VAPOR VALVE, WHICH USUALLY STOPS THE REFUELING WHEN THE GAS TANK IS FILLED UP, HAS BEEN FAULTY. IN ESSENCE, WHEN TRYING TO FILL UP A GAS, THE PRESSURE IN THE GAS TANK BUILDS UP AND STOPS THE GAS PUMP FROM REFUELING EVERY 1 TO 2 GALLONS IT HAS TAKEN US MANY GARAGE VISITS, INCLUDING TOYOTA DEALERS, TO IDENTIFY THE PROBLEM CORRECTLY. TOYOTA USA REFUSED TO COVER THE PROBLEM SINCE THEY CLAIMS THAT OUR CAR IS OUT OF WARRANTY (TOYOTA SIENNA LE 2001). WE ONLY CONTEND THAT THIS DEFECT WAS DUE TO THE FAULTY ORIGINAL INSPECTION AT THE FACTORY AND ASK THAT TOYOTA SHOULD BE RESPONSIBLE FOR ITS OWN PRODUCTS. *JB

• 11/03/2005· POWER TRAIN

  DT: THE CONTACT STATES VEHICLE HAD A DEFECTIVE CLUTCH. THE CLUTCH HAS REPEATEDLY MALFUNCTIONED. HE CONTACTED THE DEALERSHIP. THE DEALERSHIP REPLACED THE CLUTCH TWICE WITHIN THREE YEARS. ALSO, CONTACTED THE MANUFACTURER, AND THEY DID NOT OFFER ANY ASSISTANCE. NO FURTHER CORRECTIONS HAVE BEEN MADE AT THIS TIME. *AK

• 11/01/2011· TIRES

  I HAVE A SIGNIFICANT SAFETY ISSUE THAT DOES NOT FIT THE ORDINARY TYPE OF COMPLAINT. I BELIEVE THAT THE TIRE INDUSTRY IS PUTTING THOUSANDS OF DRIVERS AT RISK IN WINTER DRIVING BECAUSE OF POLICIES THAT IGNORE NORMAL DRIVING CONDITIONS. BECAUSE OF TEST ON VEHICLES THAT ARE SKIDDING OUT OF CONTROL THEY ARE MAKING POLICIES THAT PUT THE DRIVER AT RISK WHEN DRIVING IN SNOW. THEY RECOMMEND THAT TWO TIRES WITH GREATER TREAD ALWAYS BE INSTALLED ON THE REAR WHEELS. SKIDS ARE A RESULT OF DRIVING TOO FAST. HOWEVER IF YOU CANNOT MOVE THE CAR THEIR RECOMMENDATION IS OF ABSOLUTELY NO VALUE. IF YOU HAVE A FRONT WHEEL DRIVE VEHICLE IN DEEP SNOW AND CANNOT GET ENOUGH TRACTION YOU CANNOT MOVE. IF YOU ARE DRIVING AND A SNOW PLOW MAKE A PILE IN YOUR PATH IT MAY STOP YOUR CAN AND YOU MAY GET HIT IN THE BACKEND. IF YOU HAVE A STEEP HILL AND CAN'T GET UP YOU ARE A BIG HAZARD FOR ALL TRAFFIC BEHIND YOU. I TRY TO DRIVE WITH MY FRONT WHEELS IN MIND AND TO AVOID AT ALL COST LOSING TRACTION. ALSO IF YOU HAVE ABS BRAKES THEY MINIMIZE THE EFFECTS OF REAR WHEEL SKIDS. *TR

• 11/01/2009· STRUCTURE,LATCHES/LOCKS/LINKAGES

  WE OWN A 2001 TOYOTA SIENNA VAN. ALL BUT 1 OF 5 DOOR HANDLES ON THIS VAN HAVE BROKEN AND THE DOOR HANDLES ON EACH OF THE 4 DOORS (EXCEPT PASSENGER FRONT) HAVE CRACKED AND BROKEN CLEAN OFF THE DOOR. CURRENTLY, THE DRIVER SIDE IS TAPED ON. I FEEL THAT THIS COULD HAVE HAPPENED TO 1 BY USER WEAR. HOWEVER, I'M NOT INCLINED TO BELIEVE THAT ALL COULD BREAK SO EASILY FROM USER WEAR AND TEAR. THIS CREATES A SIGNIFICANT SAFETY HAZARD IN ACCESSING THE VEHICLE IN EMERGENCY SITUATIONS AS CLEARLY THE ONLY ACCESS WILL BE THROUGH WINDOWS AT SOME POINT. *TR

• 10/31/2001· ENGINE AND ENGINE COOLING

  WHILE TRAVEL NOTICE INDICATOR LIGHT FLASHED DEALER WAS CONTACTED, AND DEALER REPLACED VEHICLE WITH NEW MODEL. NEW VEHICLE HAD SAME PROBLEM WITH ENGINE. PLEASE PROVIDE FURTHER INFORMATION.*AK

• 10/25/2001· STRUCTURE

  SUNVISOR SWINGS LEFT TO RIGHT UPON TURNS. HITS DRIVER IN THE HEAD. WHEN POSITIONED TO THE SIDE WINDOW, IT SWINGS TO THE RIGHT. WHEN POSITIONED AT FRONT MUST BE HOOKED OR HITS DRIVER IN HEAD. WHEN DRIVING TOWARD SUN MUST HOLD VISOR IN POSITION, SIDE WINDOW OR WINDSHIELD. CAUSES DRIVER DISTRACTION AND SAFETY PROBLEMS. *AK

• 10/20/2003· SERVICE BRAKES, HYDRAULIC

  PREVIOUSLY FILED COMPLAINT OD ID #: 10033210 REGARDING ROTORS. I RECENTLY HAD THEM REPLACED UNDER WARRANTY BECAUSE WHEN BRAKING HARD TO AVOID AN ACCIDENT I HEARD METAL TO METAL FROM FRONT BRAKING SYSTEM AND THE CAR WASN'T STOPPING. ALSO HAD SLIGHT SHIMMY IN STEERING UPON REGULAR BRAKING. WAS TOLD THAT ROTORS WERE WITHIN THE SPECIFICATIONS BUT SINCE THEY COULD NOT TURN/SAND THEM AGAIN BECAUSE THEY HAD BEEN DONE ONCE BEFORE AND WOULD BE TOO THIN AND THAT THEY WERE "WARPED" THEY WOULD REPLACE THEM UNDER WARRANTY "THIS ONE TIME ONLY." THE FIRST TIME THEY WERE TURNED AND SANDED - APPROXIMATELY 15,000 MILES. THIS TIME THEY WERE REPLACED - 22,000 MILES. THIS IS NOT NORMAL AND I DO NOT FEEL SAFE DRIVING THIS CAR! *LA

• 10/15/2013· ELECTRICAL SYSTEM,STRUCTURE

  THE STEEL CABLE FOR THE POWER SLIDING DOOR SNAPPED WHILE DOOR WAS BEING OPENED ELECTRONICALLY. THE RIGHT SIDE SLIDING DOOR WAS UNABLE TO OPEN WIDER THAN A FOOT SINCE THE CABLE SNAPPED WHILE IN OPERATION. PASSENGERS, INCLUDING CHILDREN, HAD TO EXIT THE PARKED VEHICLE THROUGH THE DRIVER'S SIDE SLIDING DOOR INTO ONCOMING TRAFFIC. THE DOOR REMAINED INOPERABLE UNTIL WE WERE ABLE TO CUT THE REMAINING LENGTH OF STEEL CABLE HANGING FROM THE VEHICLE ONTO THE ROADWAY WITH WIRE CUTTERS. THE DOOR NOW IS A MANUAL SLIDING DOOR UNTIL THE ENTIRE MOTOR AND STEEL CABLE SYSTEM CAN BE REPLACED. *TR

• 10/13/2010· TIRES

  MICHELIN X RADIAL TIRES (80,000 MILE TIRES) FROM SAM'S CLUB I HAD 4 MICHELIN X RADIAL TIRES ALL PURCHASED FROM SAM'S CLUB ON MY TOYOTA SIENNA. ALL 4 TIRES ARE DEFECTIVE. ON 9/10/10 MY SIENNA'S RIDE FELT BUMPY. I TOOK IT TO MY MECHANIC. HE SHOWED MY WHERE MY REAR DRIVER SIDE TIRE WAS SEPARATING DUE TO THE RADIAL BELT OF THE TIRE COMING LOSE. I TOOK MY SIENNA BACK TO SAM'S CLUB ON 9/10/10. SAM'S CLUB ALSO DIAGNOSED THE TIRE AS DEFECTIVE AND REPLACED IT. ON 9/28/10 MY REAR PASSENGER SIDE TIRE LOST A RADIAL BELT WHILE I WAS ON I-75 TRAVELING AT 70 MPH. I BROUGHT THE TIRE BACK TO SAM'S CLUB ON 9/29/10 AND THEY DIAGNOSED THE TIRE AS DEFECTIVE. ON 10/1/2010 I TOOK MY SIENNA TO MY MECHANIC FOR A SAFETY INSPECTION AND ALIGNMENT (SINCE MY ALIGNMENT WAS THROWN OUT WHEN THE TIRE STRIPPED ON THE HIGHWAY.) MY MECHANIC INSPECTED MY FRONT TIRES AND FOUND MULTIPLE SIGNS OF DEFECTIVE RADIAL BELTS IN BOTH FRONT TIRES. MY MECHANIC MARKED THE PECULIAR WEAR ON BOTH TIRES WITH CHALK. I REPLACED THE FRONT TIRES WITH A DIFFERENT BRAND. I TRIED TO RETURN THE TIRES TO SAM'S CLUB BECAUSE THEY WERE ONLY THREE YEARS OLD WITH LESS THAN 40,000 MILES ON THEM. SAM'S CLUB REFUSED TO TAKE THEM BACK. *TR

• 10/13/2008· ENGINE AND ENGINE COOLING

  ENGINE OIL LIGHT CAME ON, THEN CHECK ENGINE LIGHT CAME ON, ENGINE SHUT OFF, NO OIL PRESENT IN ENGINE. *TR

• 10/08/2007· LATCHES/LOCKS/LINKAGES

  REPEATED FAILURE OF POWER SLIDING DOOR ON 2001 SIENNA VAN. DEALER HAS ATTEMPTED TO FIX ON SEVERAL OCCASIONS SINCE TIME OF PURCHASE BUT FAILED. VEHICLE IS NOW OUT OF WARRANTY AND WILL COST OVER $500.00 TO REPAIR. THIS IS A SAFETY ISSUE SINCE THE DRIVERS SIDE DOOR DOES NOT ALWAYS FULLY CLOSE. ACCORDING TO NHTSA ODI TECHNICAL BULLETINS THIS HAS BEEN AN ONGOING PROBLEM SINCE 2001. TOYOTA SHOULD BE REQUIRED TO RECALL THE VEHICLES AND PAY FOR THE REPAIRS SINCE THIS IS A COMMON PROBLEM WITH THE 2001 MODEL AND A POTENTIAL SAFETY ISSUE FOR CHILDREN AND ADULTS. *JB

• 10/04/2004· SEAT BELTS

  THE FRONT PASSENGER SIDE SEAT BELT RETRACTOR WOULD NOT RETRACT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

• 10/02/2013· SERVICE BRAKES

  WITHIN THE LAST YEAR I HAVE REPLACED MY BRAKE PADS REPLACE 3 TIMES. JUST LAST MONTH I REPLACED MY PADS , ROTORS AND CALIPERS. BUT NOW MY PADS ARE GRINDING REALLY BAD AGAIN AND IT'S BEEN 30 DAYS SINCE I HAD NEW PADS, ROTORS AND CALIPERS PUT ON. SOMETHING IS DEFINITELY WRONG! I'M WORRIED ABOUT THE SAFETY OF TOYOTA SIENNA VAN. *TR

• 09/29/2003· ELECTRICAL SYSTEM

  OUR 2001 TOYOTA SIENNA HAS PROBLEM WITH THE ENTIRE ELECTRICAL SYSTEM. THE LIGHTS, INTERIOR AND EXTERIOR, AS WELL AS ALL ELECTRICAL OUTLETS PULSATE. THEY CONTINUOUSLY FLUXUATE FROM DIM TO BRIGHT. THERE ARE EVEN TIMES WHEN I HAVE IT ON CRUISE AND PRESS ON THE BRAKE THAT THE RADIO GOES OFF TEMPORARILY. TOYOTA HAS ATTEMPTED TO FIX IT BUT NOW THEY TELL US THAT THIS IS COMMON WITH THE SIENNAS AND AVOLANS THAT HAVE AUTOMATIC CLIMATE CONTROL. THEY TELL US THAT THIS IS NOT A SAFETY ISSUE THAT I JUST NEED TO DRIVE IT AS IS. WE CERTAINLY DISAGREE. SINCE THIS EFFECTS THE ENTIRE ELECTIRCAL SYSTEM, WE ARE CONCERNED THAT WE MAY HAVE A COMPLETE POWER FAILURE WHILE TRAVELING. WE ALSO, ARE CONCERNED SINCE THIS IS AN ELECTRICAL MALFUNCTION, WE DO NOT WANT TO EVER EXPERIENCE AN ELECTRICAL FIRE. FINALLY, WE ARE CONCERNED ABOUT DRIVING AT NIGHT WITH LIGHTS THAT RAPIDLY FLUXUATE BETWEEN DIM AND NORMAL. I POSTED THE DATE AS MAY BECAUSE THIS IS WHEN WE FIRST REALISTED THIS WAS HAPPENING. WE BOUGHT THE CAR IN MARCH.

• 09/29/2003· FUEL SYSTEM, GASOLINE

  FUEL INJECTORS FAIL INTERMITTENTLY. *AK

• 09/28/2011· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  POWER SLIDING DOOR STUCK. *TT

• 09/27/2009· VEHICLE SPEED CONTROL

  THANK YOU IN ADVANCE FOR YOUR CONSIDERATION OF THIS COMPLAINT. MY WIFE AND CHILDREN WERE NEARLY INVOLVED IN A SERIOUS ACCIDENT YESTERDAY DUE TO SUDDEN UNCONTROLLED ACCELERATION IN OUR MINIVAN. BEFORE YOU EVEN CONSIDER THAT IT MAY BE DRIVERS ERROR, AS EVIDENCED BY THE MYRIAD OF DISCUSSION ON THIS MATTER ON THE INTERNET, THE PROBLEM WAS CONFIRMED BY THE TOW TRUCK DRIVER AND ME; THE VAN CURRENTLY IS STUCK IN FULL ACCELERATION UPON STARTING---I TESTED THIS NUMEROUS TIMES YESTERDAY AND TODAY. THERE IS NO OBSTRUCTION TO THE THROTTLE CABLE, PEDAL, NOR A FLOOR MAT ISSUE. I HAVE CLEARLY CHECKED THESE ITEMS. THERE ARE NUMEROUS SIMILAR COMPLAINTS ONLINE BUT APPARENTLY THEY HAVE NOT BEEN ACKNOWLEDGED/ADDRESSED BY TOYOTA OR NHTSA. THANKS. *TR

• 09/27/2001· STRUCTURE

  AUTOMATIC SLIDING DOORS W/O REVERSING SENORS ARE A SERIOUS INJURY RISK. *AK

• 09/25/2007· STRUCTURE

  2005 TOYOTA SIENNA DRIVER SIDE DOOR MADE A LOUD POP WHEN OPENING. CUSTOMER STATED SHE TOOK IT TO THE DEALER AND THEY TOLD HER IT WOULD COST 300 TO 400 DOLLARS. CONSUMER WOULD LIKE TO KNOW HOW MANY SIENNA'S HAVE THIS PROBLEM. *KB THE DEALER INFORMED THE CONSUMER, THAT THE WELD ON THE DOOR HINGE WAS BROKEN. THE CONSUMER TOOK THE VEHICLE TO A COLLISION CENTER AND WAS TOLD THE PRICE WOULD BE $250.00 DOLLARS. THE DEALER DID AGREE TO PAY HALF OF THE COST. *JB

• 09/25/2006· SERVICE BRAKES, HYDRAULIC

  CAR HAD BEEN DRIVEN FOR 15 MINUTES, BRAKES WORKED, WAS PARKED FOR 30 MINUTES AND UPON PULLING OUT OF DRIVEWAY REALIZED BRAKES DID NOT FUNCTION. WAS ABLE TO BRAKE THE CAR WITH PARKING BRAKE. NO ACCIDENT ENSUED, CALLED TOW TRUCK AND BROUGHT IT TO SERVICE CENTER. WAS TOLD THAT VACUUM HOSE CAME UNATTACHED, SO POWER ASSISTED BRAKES WERE NOT WORKING. *JB

• 09/24/2003· STRUCTURE

  DEAR SIRS, I WANT TOYOTA TO BUY BACK MY SIENNA VAN. I HAVE HAD MY VAN REPAIRED 4 TIME FOR A INOPERATIVE POWER SLIDING DOOR,ERRATIC OPERATING POWER SLIDING DOOR, UNINTENTIONAL ACTIVATION POWER SLIDING DOOR. THE DOOR IS NOW BROKE AGAIN. AFTER THEY FIX THE DOOR THIS WILL BE THE 5TH REPAIR TO THE DOOR. THE DOOR NOW OPENED ONE TIME WHILE DRIVING THE CAR AT SLOW SPEED. THIS IS NOT SAFE!

• 09/23/2008· TIRES,EQUIPMENTCrash

  TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE VEHICLE HAS DILL-ACP VALVE STEMS, MODEL TR-413. WHILE DRIVING 65 MPH, THE PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE STRUCK A GUARDRAIL AND WAS DESTROYED. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. SHE RECEIVED A SAFETY RECALL NOTICE FOR THE VALVE STEMS ON SEPTEMBER 12, 2008. UPDATED 10/20/08 *BF

• 09/23/2003· CHILD SEAT

  COSCO CHILD SAFETY SEAT HAS RIDGES MADE INTO THE BACK THAT WERE CAUSING BRUISES ON THE CONSUMER'S CHILD'S BACK. THE CHILD HAS COMPLAINED THAT THE SEAT WAS HURTING HIS BACK FOR AWHILE BEFORE THE CONSUMER FINALLY CHECKED THE BRUISES. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *AK

• 09/22/2003· ENGINE AND ENGINE COOLING

  MECHANIC FOUND SIGNIFICANT SLUDGING OIL. DEALER STATED NEEDED TO FLUSH AND CHANGE NEW OIL. *AK

• 09/22/2003· STEERING

  WHILE DRIVING AT 25 MPH THERE WAS A LOUD NOISE AND THE STEERING WHEEL SEEMED TO DISCONNECT FROM THE COLUMN. CONSUMER WAS ABLE TO SPIN THE STEERING WHEEL, AND WHEELS WOULD NOT MOVE. CONSUMER HAD, FOR ABOUT NINETY SECONDS NO CONTROL OF THE VEHICLE. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED OF THE PROBLEM. *AK

• 09/16/2010· STRUCTURE

  TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH A METAL BAR UNDERNEATH THE STEPS ON THE SIDE OF THE VEHICLE WERE DRAGGING ON THE GROUND. THE CONTACT PULLED OVER AND NOTICED THAT THE STEPS HAD MAJOR RUST UNDERNEATH IT. HE WAS CONCERNED THAT SOMEONE COULD BE SEVERELY INJURED. THE CONTACT STATED THAT THE MANUFACTURER WOULD NOT COVER THE REPAIR COST. THE FAILURE MILEAGE WAS 55,000.

• 09/16/2003· LATCHES/LOCKS/LINKAGES

  LEFT PASSENGER SLIDING DOOR WOULD NOT CLOSE. VEHICLE WAS TAKEN TO THE DEALER, WHO DISCONNECTED THE MOTOR TO THE SLIDING DOOR. *AK