Safety ratings
2001 Suzuki Grand Vitara 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (6)
- FUEL SYSTEM, GASOLINECampaign 04V427000 · 30/08/2004
ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Risk: FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Fix: DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEMCampaign 01V146000 · 27/04/2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER TEMPERATURES BELOW -25 DEGREES, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. FUEL SYSTEM PRESSURE COULD INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Risk: FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Fix: DEALERS WILL INSTALL A REDESIGNED INTAKE MANIFOLD VACUUM UNION AND A NEW FUEL PRESSURE REGULATOR. OWNER NOTIFICATION BEGAN JUNE 4, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUZUKI AT 1-800-934-0934.
- WHEELSCampaign 00E080000 · 26/12/2000
EQUIPMENT DESCRIPTION: STEEL REPLACEMENT WHEELS, PART NO. 4310-665D21-27S, USED FOR SPARE PARTS ON 1999-2001 SUZUKI GRAND VITARA AND 2001 SUZUKI GRAND VITARA XL-7 MULTIPURPOSE PASSENGER VEHICLES. THE AFFECTED WHEELS WERE PRODUCED FROM JULY 30 THROUGH SEPTEMBER 20, 2000. THE THICKNESS OF THE STEEL WHEEL INBOARD OF THE AREA WHERE THE WHEEL RIM IS WELDED TO THE WHEEL DISK IS LESS THAN THE DESIGN SPECIFICATION.
Risk: THIS CONDITION CAN LEAD TO CRACKING OF THE WHEEL, GRADUAL LOSS OF AIR IN THE TIRE, AND POSSIBLE LOSS OF VEHICLE CONTROL.
Fix: DEALERS WERE NOTIFIED TO REMOVE ANY OF THESE AFFECTED WHEELS FROM THE STOCK INVENTORY AND RETURN TO AMERICAN SUZUKI MOTOR COMPANY. SUZUKI WILL NOTIFY ANY END USERS WHICH PURCHASED THE REPLACEMENT WHEELS OF THE DEFECT AND TO RETURN THEIR WHEELS TO SUZUKI FOR A FREE REPLACEMENT.
- VEHICLE SPEED CONTROL:CABLESCampaign 03V512000 · 05/12/2003
ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.
Risk: IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.
Fix: DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTORCampaign 05V452000 · 05/10/2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.
Risk: THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
Fix: DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.
- EQUIPMENT:OTHER:LABELSCampaign 01V070000 · 02/03/2001
VEHICLE DESCRIPTION: SOME SPORT UTILITY VEHICLES DO NOT COMPLY WITH THE CERTAIN REQUIREMENTS OF FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE PRESENTATION OF SOME OF THE INFORMATION ON THE TIRE INFORMATION LABEL DEVIATES FROM THE FORMAT SET FORTH IN THE STANDARD AND THE LABEL MAY NOT BE "PERMANENTLY AFFIXED" AS REQUIRED BY THE STANDARD.
Risk: THE LABEL MAY NOT BE FULLY UNDERSTOOD BY SOME CUSTOMERS.
Fix: DEALERS WILL INSTALL NEW LABELS AS WELL AS AN UPDATE TO THE OWNER'S MANUAL. OWNER NOTIFICATION BEGAN MARCH 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUZUKI AT 1-800-934-0934.
Owner complaints
Most-reported areas
- VEHICLE SPEED CONTROL12
- ENGINE AND ENGINE COOLING11
- AIR BAGS7
- SERVICE BRAKES6
- TIRES5
- HYDRAULIC4
- SUSPENSION4
- VISIBILITY4
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/28/2016· VEHICLE SPEED CONTROLCrash
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. WHILE DRIVING 3 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. UPDATED 04/05/17*LJ *CN
- 12/28/2004· ENGINE AND ENGINE COOLING
THE TIMING CHAIN SNAPPED WHILE TRAVELING ON THE INTERSTATE CAUSING THE ENGINE TO CEASE. THE DAMAGE TO THE ENGINE AND CHAIN WAS $3600. THIS VEHICLE IS 38 MONTHS OLD WITH 52,000 MILES OF WEAR: 2001 SUZUKI XL7. *JB
- 11/28/2003· EXTERIOR LIGHTING
TAIL LIGHTS UNEXPECTEDLY FAILED WHILE DRIVING. *AK *MR
- 11/28/2003· EXTERIOR LIGHTING
LIGHTS DIM/BLINK WHEN VEHICAL IS SHIFTED TO ANOTHER GEAR. TOOK TO THE DEALER AND THEY STATED THIS IS NORMAL DUE TO THE LOWER VOLTAGE SUPPLIED BY ALTERNATOR AT LOW RPM. THIS SOMETIMES IS DANGEROUS AT NIGHT WHEN ONES GOES TO SHIFT AND LIGHTS DIM.*AK
- 11/28/2001· SERVICE BRAKES, HYDRAULIC
COMPLETE BRAKE FAILURE ON 5 SEPARATE OCCASIONS BEGINNING AT ABOUT 400 MILES ON THE VEHICLE AND CONTINUING TO PRESENT DATE. FAILURE HAS RESULTED IN BEING UNABLE TO STOP UNTIL ROLLING THRU INTERSECTIONS...SO FAR NO ACCIDENT. VEHICLE HAS BEEN BACK TO DEALER FOR PROBLEM 4 TIMES, MOST RECENTLY DURING NOVEMBER. DEALER AND MANUFACTURER SEEM INCLINED TO IGNORE THE PROBLEM DESPITE THE POTENTIAL FOR DISASTER FOR MY FAMILY. PROBLEM SEEMS TO BE IN THE ANTI-LOCK BRAKING SYSTEM--DRIVER CAN FEEL ABS SHUTTLE VALVES CHATTERING (OPENING & CLOSING) AS IF THE SYSTEM SENSES A SKID ON BOTH SIDES, RESULTING IN BOTH SIDE BRAKES RELEASING SIMULTANEOUSLY. CONSEQUENTLY, VEHICLE BRAKING IS NEAR NIL, ONLY MEANS TO STOP THE VEHICLE IS TO MANUALLY OVERRIDE THE HYDRAULICS. OVERRIDE REQUIRES FULL STRENGTH FROM DRIVER WITH FOOT ON BRAKE PEDAL, AND STILL NEARLY IMPOSSIBLE TO STOP THE CAR. EACH INCIDENT HAS, THUS FAR, TAKEN PLACE AT SLOW SPEEDS AND HAS OCCURRED WITHIN 15 MINUTES OF FIRST ENGINE START OF THE DAY. IF THIS PROBLEM HAPPENED AT HIGH SPEED OR AT A CRITICAL STOP INCIDENT IT WOULD ALMOST CERTAINLY CAUSE AN ACCIDENT. THIS VEHICLE IS SCARY, AND SUZUKI [KATHY AT (800) 934 0934 ] PROMISED BACK ON NOVEMBER 21, 2001 TO INTERCEDE WITH DEALER TO GET THE PROBLEM CORRECTED. THUS FAR NEITHER DEALER NOR SUZUKI MOTOR COMPANY HAS BOTHERED TO CONTACT US. FOUR ATTEMPTS TO FIX THIS PROBLEM ARE 3 TIMES TOO MANY. THIS CAR IS DANGEROUS, BUT WE HAVE NO ALTERNATIVE BUT TO DRIVE IT UNTIL A LOANER VEHICLE IS PROVIDED BY THE DEALER/MFGR WHILE THIS ONE IS REPAIRED OR REPLACED. TOOK THE DEALER 4 ATTEMPTS TO GET THE FRONT END ALIGNED, AND IT STILL PULLS TO THE RIGHT, JUST THE SAME AS IT DID WHEN WE PICKED IT UP NEW. THUS, NOT MUCH CONFIDENCE ON THAT SERVICE DEPARTMENT BEING ABLE TO FIX THIS SERIOUS PROBLEM. THUS FAR, FAILED ON 4 TRIES. PROMISED SUZUKI REGIONAL REP WOULD CONTACT ME THE DAY AFTER I TURNED THE CAR IN EARLIER THIS MONTH--HE DIDN'T--P/U10 DAYS LATER BRAKES FAILED AGAIN IN 2 DAYS.
- 11/21/2002· SUSPENSION
CONSUMER STATE WHILE TRAVELING NOTICE VEHICLE PULLING TO LEFT VEHICLE WAS SERVICE BY DEALER TECHNICIAN ALIGNMENT AFTER REPAIR VEHICLE WAS STILL TRAVELING THE SAME RESULTING TIRE WEAR. PLEASE PROVIDE FURTHER INFORMATION. TS
- 11/19/2003· STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY
AT THE TIME OF PURCHASE THE VEHICLE HAD AN OIL LEAK. THE DEALER AGREED TO FIX THE LEAK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND EACH TIME A DIFFERENT REPAIR WAS MADE BUT THE VEHICLE CONTINUED TO USE A QUART OF OIL EVERY 3000 MILES. AN INDEPENDENT MECHANIC STATED THAT THE FRONT SEAL WAS THE CAUSE OF THE OIL CONSUMPTION. *AK THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. THE FRONT END WOBBLED WHILE DRIVING. THE CONSUMER HEARD A POPPING NOISE FROM THE DRIVER AND PASSENGER FRONT WINDOWS WHEN CLOSING THEM. *NLM
- 11/10/2004· SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROLCrash
WHILE PULLING INSIDE OF THE CAR PORT VEHICLE ACCELERATED UNCONTROLLABLE, AND HIT A BRICK WALL. NO INJURIES REPORTED. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. THE SECOND INCIDENT OCCURRED WHEN CONSUMER WAS BACKING OUT OF THE DRIVEWAY AND VEHICLE ACCELERATED BACKWARDS .IN BOTH INCIDENTS CONSUMER STEPPED ON THE BRAKE PEDAL IN ORDER TO STOP. HOWEVER, VEHICLE CONTINUED TO SPEED. CONSUMER TURNED THE VEHICLE OFF, AND TOOK VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
- 11/09/2001· INTERIOR LIGHTING,UNKNOWN OR OTHER
MY 9 YEAR OLD WAS SITTING IN THE BACK RIGHT SEAT WHEN THE DOOR CAME OPEN WHILE I WAS DRIVING. I HAD NO WARNING THAT SHE HAD NOT CLOSED THE DOOR PROPERLY. WHAT I LEARNED IS THAT THE THE DOME LIGHT WILL STAY ON IF THE DOOR IS NOT SHUT ALL THE WAY. HOWEVER THIS IS NOT AN EFFECTIVE MEANS DURING THE DAY.*AK
- 11/04/2005· ENGINE AND ENGINE COOLING
I PURCHASED A 2001 SUZUKI GRAND VITARTA WITH 8000 MILES. AT 24,500 MILES THE ENGINE BEGAN TO HAVE NOISE. TOOK TO DEALER WHO STATED IT WAS TIMING CHIN TENSIONER. THEY REPLACED 2 TENSIONERS AT THE DEALERS EXPENSE. I HAVE PUT AN ADDITIONAL 5000 MILES ON THE CAR AND THE PROBLEM SEEMS TO BE BACK. I HAVE RESEARCHED THE TENSIONERS AND FOUND 100'S OF COMPLAINTS ON THE SAME PART. SUZUKI HAS NOT ISSUED A RECALL ON THIS ITEM AS OF YET, HOWEVER IF THE TIMING CHAIN SHOULD BREAK, ACCIDENTS CAN OCCUR. I HAVE ANOTHER APPOINTMENT WITH THE DEALER IN THE NEXT FEW DAYS AND AM NOT SURE IF THE PROBLEM WITH BE FIXED AND IS SO AT WHOSE EXPENSE. THE CLOSEST DEALERSHIP IS 65 MILES AWAY. THERE HAVE ALSO BEEN TSB ON THIS PART SO SUZUKI IS WELL AWARE OF THE PROBLEM. *NM
- 11/01/2002· VISIBILITY
FRONT WINDSHIELD FOGGED WHEN USING THE DEFROSTER, CAUSING POOR VISIBILITY. DEALER HAS BEEN NOTIFIED. MR ALL THE WINDOWS WILL FOG OVER AT THE SLIGHTEST CHANGE IN WEATHER EVEN WITH THE DEFOGGER ON HIGH POWER. *JG
- 10/30/2003· VEHICLE SPEED CONTROL
WHILE DRIVING 45 MPH ACCELERATOR PEDAL STICKS WITHOUT WARNING. IN ORDER TO STOP ACCELERATION VEHICLE HAS TO BE SHUT OFF. *AK
- 10/24/2002· SERVICE BRAKES, HYDRAULIC
CONSUMER STATES, WHILE DRIVING ON NORMAL CONDITIONS APPLIED THE BRAKES, ALWAYS LOCK UP. DEALER HAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
- 10/18/2004· FUEL SYSTEM, GASOLINE
THE CONSUMER RECEIVED A RECALL NOTICE(04V427000) REGARDING THE FUEL PRESSURE REGULATOR. NO PARTS WERE AVAILABLE. *JB
- 10/08/2013· AIR BAGSCrash
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY UNTIL AFTER IMPACT. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND STERNUM WHILE THE PASSENGER SUSTAINED A FACIAL INJURY FROM STRIKING THE WINDSHIELD. THE CONTACT AND THE PASSENGER WERE BOTH TRANSPORTED TO A HOSPITAL. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 85,000.
- 10/07/2013· AIR BAGSCrash
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT WAS TRAVELING APPROXIMATELY 35 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY UNTIL MOMENTS AFTER IMPACT. THE PASSENGER WAS PROPELLED INTO THE WINDSHIELD AND SUSTAINED INJURIES TO THE KNEE, FINGERS AND FACE. THE CONTACT SUSTAINED INJURIES TO THE STERNUM. A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED TO DETERMINE THE AIR BAG FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE. UPDATED 12/24/13*CN
- 10/03/2015· SERVICE BRAKES,FUEL/PROPULSION SYSTEM
MY CAR WAS CALLED BACK YEARS AGO BUT NEVER SERVICED . THEY SAID THEY'D CALL NEVER DID. NOW I'M EXPIERIENCING PROBLEMS VITH MY CAR. IT HAS BEEN AN EXCELLENT CAR AND WOULDN'T TRADE IT FOR ANYTHING. IT'S A 2001 GRAND VITARA STANDARD AND IT CRANKS BUT WON'T START. IT'S HAPPEND BEFORE. MY GAS PEDDLE GOES ALL THE WAY ON THE FLOOR. DOESN'T FEEL RIGHT. FEELS AS IF A LINE WAS BROKEN. THE CAR USE TO SHIFT TO THE SIDE WHEN HITTING THE BRAKES. CAN YOU HELP? WHAT IS IT? I HAVEN'T BEEN SBLE TO USE MY CAR FOR A WEEK.
- 09/18/2006· TIRES
DRIVING ON INTERSTATE 21 IN OHIO. I HEARD A FUNNY NOISE COMING FROM DRIVER SIDE BACK. DOING 60 MILES AN HOUR AND MY BACK DRIVER SIDE TIRE BLEW OUT. NO ACCIDENT. *NM
- 09/17/2004· AIR BAGS
THE CLOCK SPRING SWITCH FAILED. AS A RESULT, AIR BAG SENSOR LIGHT CAME ON. CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK
- 09/13/2001· EQUIPMENT
I HAVE BEEN WITHOUT AIR CONDITIONING FOR OVER A MONTH NOW. THE CONDINSER FOR THE SYSTEM IS SUPPOSIDLY ON BACK ORDER; HOWEVER, NEITHER THE DEALER OR THE MANUFACTURE WILL PROVIDE ALTERNATE TRANSPORTATION. I LIVE IN AN ARE WHERE THE TEMPERATURE IS IN THE 90'S TO 100'S, AND HAVE GOTTEN HEAT EXHAUSTION ON THE FREEWAY CAUSING A SCARY SITUATION. I AM VERY UNHAPPY.
- 09/05/2001· POWER TRAIN
BOUGHT THIS VEHICLE 4 DAYS AGO. HAS EXCESSIVE VIBRATION IN DRIVETRAIN. IN FOR SERVICE TWICE AT DEALER (1ST TIME REPLACED TIRES-DID NOT CURE PROBLEM) IT IS NOW AT THE DEALER'S SERVICE DEPARTMENT (9/4/01) FOUND A TSB (01-04-17-002) FOR THE CHEVROLET TRACKER (SUZUKI TWIN) FOR POWER TRAIN:DRIVELINE:SHAFT CHAIN:PROPELLOR:DRIVE. THIS IS IDENTICAL TO THE PROBLEM WE ARE HAVING. DEALER SEEMS UNAWARE OF TSB FIX .*AK
- 09/03/2003· VISIBILITY
CONSUMER NOTICED WHILE CLEANING WINDSHIELD CLEAN FLUID LEAK INSIDE VEHICLE THROUGH SEAL. DEALER AND MANUFACTURER HAD BEEN CONTACTED. *AK
- 08/31/2002· TIRES
TIRE HAS EXTREME WEAR AND CUPPING, VERY DANGEROUS TO DRIVE ON, HOWEVER, BRIDGSTONE/FIRESTONE REFUSES TO WARRANTY DEFECTIVE TIRE AND MY VEHICLE HAS NO FRONT-END ALIGNMENT PROBLEMS.*AK
- 08/23/2001· AIR BAGSCrash
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND AIRBAGS DIDN'T DEPLOY DURING A COLLISION. DEALERSHIP WAS AWARE OF PROBLEM.*AK
- 08/16/2001· FUEL SYSTEM, GASOLINE
CONSUMER RECEIVED A RECALL 01V146000 NOTICE.PARTS HAVE BEEN ON BACK ORDER, AND NO AVAILABLE DATE HAS BEEN GIVEN. DEALER, AUTO MALL, RT 1 N AVE, NJ. 07001 PHONE# 732-815-0500. *AK *SLC
- 08/15/2003· POWER TRAIN
TRANSMISSION MAKES HUGE GRINDING SOUND WHEN SHIFTING INTO REVERSE - THIS HAS BEEN CONFIRMED IN WRITING BY AUTHORIZED SUZUKI SERVICE CENTER AS NORMAL YET SOUND. NLY OCCURRED IN 24TH MONTH OF OWNERSHIP.*AK
- 08/13/2002· SEAT BELTS
SEAT BELT ON THE PASSENGER'S SIDE IS NOT WORKING PROPERLY. WHEN LOCKING THE SEAT BELT BELT WILL GET STUCK, AND CONSUMER IS NOT ABLE TO TAKE BELT OFF. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
- 08/05/2003· SEAT BELTS
SEAT BELTS LOCK UP WITHOUT WARNING. DEALER NOTIFIED. *AK
- 07/13/2005· ENGINE AND ENGINE COOLING
CONSUMER COMPLAINING ABOUT ENGINE NOISE INVOLVING THE 2001 SUZUKI GRAND VITARA.*MR CONSUMER WAS TOLD NOISE IS FROM TIMING CHAIN AND HAD THE TENSIONER ADJUSTER ASSEMBLY REPLACED. [XXX] IS THE VIN. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 07/05/2001· ENGINE AND ENGINE COOLING
WHENEVER EXHAUST GOT HOT FUME ODORS GOT INSIDE OF VEHICLE. THIS CAUSED DRIVER TO BECOME SICK. HAD BEEN TO DEALERSHIP 3 TIMES FOR PROBLEM. WAS INFORMED EXHAUST IS SPRAYED WITH COSMOLINE.*AK THE DEALER WAS INFORMED THAT PROBLEM WOULD GO AWAY AT ABOUT 5000 OR 6000 MILES. *YH
- 06/14/2007· FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA XL-7. THE CONTACT STATED THAT THE FUEL PUMP IS BURNING INSIDE THE GAS TANK, WHICH CAUSES NO CONNECTION TO THE BATTERY OF THE VEHICLE. SUZUKI ADVISED HIM TO BRING THE VEHICLE IN FOR INSPECTION. THE VEHICLE IS NOT DRIVABLE. HE RECEIVED A RECALL NOTICE IN THE MAIL FOR A FUEL PRESSURE REGULATOR. THE CONTACT HAS NOT HAD THE RECALL SERVICED FOR HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
- 06/10/2005· ENGINE AND ENGINE COOLING,EQUIPMENT
CONSUMER LETTER REGARDING CONCERNS WITH THE TIMING CHAIN TENSIONERS ON THE 1999-2002 GRAND VITARI XL7. *MR OTHER PROBLEMS: BROKEN KEYLESS ENTRY WHICH OCCURRED TWICE, THE VEHICLE RADIATOR (TWICE), WATER PUMP (TWICE), AND THE THERMOSTAT WAS REPLACED TWICE. TSB TS 07 03014R2 *SC
- 06/04/2004· SEAT BELTS
THE REAR DRIVER SIDE SEAT BELT TWISTED AROUND THE CHILD'S WAIST. AS A RESULT, THE CHILD WAS TRAPPED FOR 7 HOURS. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. *AK *SC *JB
- 06/04/2003· SUSPENSION,POWER TRAIN,TIRES
DRIVELINE VIBRATION AT OVER 57 MPH. 24,000 MILES. DEALER SAYS THERE IS NOTHING WRONG, ITS NORMAL FOR THAT VEHICLE! LOOKING AT IT ON LIFT FOR A HOUR, CHECKED TIRE PRESSURE, SAYS EVERYTHING IS NORMAL. THERE IS A DRONING TYPE NOISE DEFINITELY DRIVELINE RELATED, ANY PASSENGER WITH THEIR EYES CLOSED CAN TELL WHEN YOU ARE GOING OVER 57 MPH. EITHER DRIVESHAFT PROBLEMS OR TRANSMISSION, TRANSFER CASE,REAR END PROBLEM. ORIGINAL TIRES HYDROPLANING AT 24,000 MILES. HAD TO REPLACE TIRES, ALSO ALIGNMENT WAS OFF VEHICLE PULLS TO SIDE. SECOND DEALER ALSO SAYS THERE IS NO PROBLEM. *NLM
- 06/03/2003· ENGINE AND ENGINE COOLING
A BURNING ODOR IN THE CAR FOR OVER A YEAR. HAVE TAKEN IT TO DEALERSHIP TWICE. HAVE SPOKEN WITH SUZUKI COMPANY WHO HAS TOLD ME TO CONTINUE TAKING IT TO DEALER. THE DEALER ONLY STEAM CLEANS THE ENGINE. *NLM
- 05/27/2001· STRUCTURE,VEHICLE SPEED CONTROLCrash
ALREADY HAD ONE RECALL ON THROTTLE CAUSED CRASH, BENT FRAME NO POWER REDUCTION PLATE. *AK
- 05/07/2004· AIR BAGSCrash
2001 SUZUKI GRAND VITARA INVOLVED IN AN ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. *MR CONSUMER WAS HIT ON THE REAR BY ANOTHER VEHICLE, WHICH CAUSED CONSUMER TO SLIDE AND SPIN. AFTER THE SPIN, VEHICLE HIT A WALL HEAD ON CAUSING MAJOR DAMAGE ON THE FRONT END. THE AIRBAGS AND MODULE WHERE FULLY INTACT AND HAD NO SIGN OF BEING TAMPERED PRIOR TO ACCIDENT. *LA
- 04/29/2005· ENGINE AND ENGINE COOLING
MY WIFE'S 2001 SUZUKI XL-7 HAS MADE AN ENGINE NOISE SINCE SHE BOUGHT IT. WE HAD IT SERVICED AT 32,000 MILES FOR A RECALL AND NOTHING WAS SAID BY THE SERVICE DEPARTMENT ( STILL UNDER WARRANTY ) AGAIN AT 64,000 PLUS WE HAD IT SERVICED AND THE SERVICE DEPARTMENT SAID THAT THE VEHICLE NEEDED A NEW TIMING BELT TESIONER PUT ON FOR AROUND $1300.00 DOLLARS. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND THEY SAID TO GO BY A DEALERSHIP AND GET THE DISTRICT MANAGER'S NUMBER TO TALK TO HIM ABOUT THE PROBLEM. I DID , AND I CALLED : ONLY TO BE TOTALLY DISRESPECTED BY THE DISTRICT MANAGER ([XXX]) , HE REALLY DIDN'T LIKE THE FACT THAT I GOT HIS PHONE NUMBER AND TOLD ME SO ; I HOPE HE LIKES IT NOW! THE SERVICE DEPARTMENT WHERE WE BOUGHT THIS VEHICLE HAS REALLY NOT SHOWN ANY CONCERN ABOUT MY FAMILY HAVING PROBLEMS WITH THIS VEHICLE EITHER SO I'M TELLING EVERYONE THAT DONALD CRAIG SUZUKI IN MOORESVILLE , NC COULD CARE LESS ABOUT YOUR PROBLEMS AFTER YOU BUY A CAR FROM THEM AND THEIR SERVICE DEPARTMENT IS EVEN WORSE. THEIR SERVICE MANAGER HASN'T BOTHERED TO EVEN CONTACT ME EVEN AFTER A COMPLAINT TO THE DISTRICT MANAGER ( WHO'S A REAL JERK) AND A COMPLAINT TO SUZUKI'S CORPORATE HEADQUARTERS. I HOPE THAT NOONE ELSE GETS MIXED UP[ WITH THIS GROUP BUT IF YOU DO OR HAVE PLEASE GIVE THEM A CALL AND VOICE YOUR COMPLAINT : I'M SURE THEY WOULD LOVE TO HERE FROM YOU!. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 04/26/2004· TIRES
WHILE DRIVING, ALL 4 TIRES MALFUNCTIONED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, 235/60R16. *AK
- 04/13/2004· VEHICLE SPEED CONTROL
CONSUMER RECEIVED NHTSA RECALL 03V51200 IN FEBRUARY 2004 ON THE ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE FIREWALL. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
- 04/11/2001· TIRES
CURRENT TIRES HAVE INSUFFICIENT WEAR RATINGS TO CARRY PASSENGER LOAD. CURRENT TIRES ARE BRIDGESTONE (P235/70R16) WITH A RATING OF 300. CONSUMER FEELS THAT RATING ON TIRES SHOULD BE 400 TO 450. DEALER HAS INFORMED CONSUMER THAT PRESSURE SHOULD BE LOWERED TO 28 PSI, CONSUMER FEELS THIS PSI IS LOWER THAN IT SHOULD BE. *AK *SLC
- 04/08/2004· VEHICLE SPEED CONTROL
LETTER REQUESTING REPORTS RELATED TO THE DEFECT ON THE INNER ACCELERATOR CABLE OF THE SUZUKI GRAND VITARA ND GRAND VITARA XL-7. *PH CONSUMER HAD TO CONTACT MANUFACTURER, AND THEY'RE ABLE TO PROVIDE CONSUMER WITH REPORTS AND INFORMATION WITH THE COMPONENT. *LA
- 03/22/2002· SUSPENSION
VEHICLE PULLS TO LEFT AT SPEEDS OF 60 MPH AND OVER ,THERE IS VIBRATION. DEALER ALIGNED VEHICLE TWICE, DID NOT REMEDY THE PROBLEM. TIRES ARE SHOWING EXCESSIVE WEAR.*AK
- 03/18/2009· SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA XL7. WHILE DRIVING LESS THAN 55 MPH, THE PASSENGER SIDE BRAKES LOCKED WHILE THE DRIVER ATTEMPTED TO AVOID A SWERVING VEHICLE. TWO OF THE BRAKE LINES FAILED AND THE VEHICLE SWERVED UNCONTROLLABLY TO THE RIGHT. THE HOSES ALSO BLEW OUT AND LEFT THE VEHICLE WITHOUT ANY BRAKES. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD TO SAFETY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR). THE CONTACT WOULD HAVE TO PAY MORE THAN $200 TO REPLACE THE BRAKES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
- 03/16/2004· VEHICLE SPEED CONTROL
CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP ON FEBRUARY 2, 2003. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. ALSO, THERE WERE NO PARTS AVAILABLE IN PUERTO RICO.*AK
- 03/15/2004· VEHICLE SPEED CONTROL
CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASING CAP . DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. ALSO, THERE WERE NOT PARTS AVAILABLE IN PUERTO RICO.*AK
- 03/12/2004· VEHICLE SPEED CONTROL
CONSUMER RECEIVED A RECALL NHTSA 03V51200 REGARDING VEHICLE SPEED CONTROL CABLE CASING CAP. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
- 03/03/2004· VEHICLE SPEED CONTROL
CONSUMER RECEIVED NHTSA RECALL LETTER 03V512000 CONCERNING ACCELERATOR CABLE CASING CAP. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN DETERMINED ACCELERATOR CABLE NEEDED TO BE REPLACED, BUT COULDN'T GUARANTEE HOW LONG IT WAS GOING TO LAST. *AK
- 02/26/2004· ENGINE AND ENGINE COOLING
VEHICLE CONTINUOUSLY LOST OIL DUE TO A OIL LEAK. *PH *MR
- 02/08/2013· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINECrash
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE VEHICLE ALMOST TURNED OVER WHEN THE BRAKE WAS APPLIED. THE CONTACT ALSO STATED THAT THE VEHICLE PROCEEDED TO ACCELERATE WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS STEERED INTO THE BUSHES TO AVOID A CRASH AND WAS THEN SHUTDOWN WITH THE KEYS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,400. UPDATED 04/02/13*LJ THE CONSUMER STATED SHE WAS ARRESTED BECAUSE OF THIS EVENT. UPDATED 04/18/2013 *JS