crashtest

2001 / Mercury

2001 Mercury Grand Marquis

Safety ratings

2001 Mercury Grand Marquis 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 4★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (5)

  • SEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 01V227001 · 16/07/2001

    VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.

    Risk: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.

    Fix: DEALERS WILL INSPECT THE FRONT OUTBOARD SEAT BELT BUCKLES AND IF THE BUCKLE FAILS THE INSPECTION PROCESS, IT WILL BE REPLACED. OWNER NOTIFICATION BEGAN JULY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

  • AIR BAGSCampaign 00V270000 · 13/09/2000

    CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.

    Risk: THIS CONDITION COULD RESULT IN PERSONAL INJURY.

    Fix: DEALERS WILL REPLACE THE RCM IN THESE VEHICLES. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

  • FUEL SYSTEM, GASOLINECampaign 06E056000 · 13/06/2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    Fix: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

  • AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 00V412000 · 06/12/2000

    VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.

    Risk: IN SOME CASES, LESS THAN THE INTENDED LEVEL OF PROTECTION IN THE EVENT OF A CRASH.

    Fix: DEALERS WILL INSPECT THE RCM AND CRASH SENSORS AND, IF NECESSARY, REPLACE THEM.

  • STEERINGCampaign 15E082000 · 06/10/2015

    Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

    Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

    Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Owner complaints

183
Complaints
29
Crashes reported
3
Fires reported
21
Injuries
2
Deaths

Most-reported areas

  • VEHICLE SPEED CONTROL30
  • SEAT BELTS26
  • ENGINE AND ENGINE COOLING22
  • AIR BAGS21
  • SERVICE BRAKES18
  • HYDRAULIC17
  • ELECTRICAL SYSTEM16
  • POWER TRAIN13
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/29/2015· ELECTRICAL SYSTEM,SEAT BELTS,VEHICLE SPEED CONTROL

    1 PASSENGER SEAT BELT NOT FUNCTIONING PROPERLY 2 SPEED CONTROL NOT WORKING 3 PASSENGER SIDE HEADLIGHT NOT WORKING IN LOW BEAM ONLY HIGH BEAM

  • 12/26/2019· STEERING,WHEELS,UNKNOWN OR OTHER

    I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.

  • 12/20/2001· POWER TRAIN

    RIGHT AFTER IT RAINED AND THE HIGHWAY WAS WET I WAS DOING ABOUT 30 MPH AND PUT THE CAR IN PASSING GEAR TO PASS ANOTHER CAR, AND THE CAR WENT COMPLETELY OUT OF CONTROL.I LOST ALL TRACTION ON THE ROAD AND ALMOST WENT INTO A DITCH.THE VEHICLE HAS NO TRACTION ON WET PAVEMENTS.*AK

  • 12/19/2014· ENGINE

    LEAKING COOLANT FROM THE PLASTIC INTAKE MANIFOLD. FORD WANT'S $500.00+ FOR A NEW ONE. I CAN GET ONE FROM EBAY FOR $150.00. *TR

  • 12/18/2014· STRUCTURE

    TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS WATER IN THE VEHICLE FROM THE REAR PASSENGER SIDE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

  • 12/15/2000· SERVICE BRAKES, HYDRAULIC,POWER TRAIN

    ON INCLINE VEHICLE WILL ROLL BACK FAST WHEN STEPPING OFF THE BRAKES. ALSO VEHICLE IS DIFFICULT TO SHIFT INTO GEARS. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 12/12/2018· SEAT BELTS

    TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED FOR A POSSIBLE RECALL BY THE PREVIOUS OWNER FOR A SEAT BELT AND PASSED THE INSPECTION. THE CONTACT REPORTED THAT THE SEAT BELTS WERE UNLATCHING WHILE HE WAS DRIVING. THE CONTACT CALLED AUTONATION LINCOLN CLEARWATER (2085 GULF TO BAY BLVD, CLEARWATER, FL 33765, (727) 231-1380) AND LEFT A MESSAGE FOR THEM TO CALL HIM BACK. THE CONTACT DID NOT RECEIVE A RESPONSE FROM THE DEALER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE SEAT BELTS WERE INSPECTED BY THE PREVIOUS OWNER AND WAS NO LONGER THEIR ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

  • 12/11/2008· ELECTRICAL SYSTEMCrash

    TL*THE CONTACT OWNS A 2001 MERCURY MARQUIS. WHILE SHIFTING INTO PARK, THE CONTACT ATTEMPTED TO SOUND THE HORN, BUT WAS UNSUCCESSFUL. A CRASH OCCURRED, BUT THERE WERE NO INJURIES. THE DEALER STATED THAT THE HORN IN THE VEHICLE WAS DESIGNED TO BE DIFFICULT TO FIND. THE CONTACT WANTS TO KNOW IF THE HORN IS LOCATED UNDER THE HORN SYMBOL OR UNDER THE AIR BAG. HE HAS TO REMOVE HIS HANDS FROM THE STEERING WHEEL IN ORDER TO BLOW THE HORN, WHICH TAKES A LOT OF EFFORT. HE FEELS THAT IT IS A SAFETY HAZARD THAT THE HORN DOES NOT WORK. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 29,414.

  • 12/10/2016· STEERING,EXTERIOR LIGHTING

    HEADLIGHT PROBLEM GOING ON AND OFF. AND THE STEERING SEEMS OFF. I NEED YOUR HELP FIXING THIS PROBLEM. THIS ISN'T GOOD. I LOVE MERCURY FORD. BUT I'VE TRIED CONTACTING THEM AND NO RESPONSE YET.

  • 12/10/2003· STRUCTURE

    PROBLEMS WITH VEHICLE VIBRATION WHILE DRIVING.*MR THE CONSUMER TOOK THE VEHICLE TO THE SHOP SEVERAL TIMES AND THE PROBLEM HAD NOT BEEN FIXED. THE CONSUMER HAD A WARRANTY. THE DEALER WAS AWARE OF THE PROBLEM, THERE WAS JUST NO WAY TO FIX IT. *CB THE VEHICLE VIBRATED WHILE IN GEAR, WAITING AT A STOP LIGHT OR STOP SIGN. *JB

  • 12/09/2002· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER

    CONSUMER STATED THERE WAS A RATTLING NOISE COMING FROM THE ENGINE WHEN COLD, DEALER INFORMED CONSUMER THE TIMING GEAR NEEDED TO BE REPLACED, ALSO THE DASHBOARD VIBRATED, HOWEVER DEALER STATED NOTHING WAS WRONG, THE TRIM PANEL WAS LOOSE ON THE DOOR, THE LEFT FRONT DOOR CLOSED TOO HARD, THE VEHICLE WOULD LEAN TO THE LEFT AND THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN TURNING A CORNER, DEALER REPLACED THE FRONT FRAME SUPPORTS, THE INSTRUMENT CLUSTER WAS SCRATCHED, THE STEERING COLUMN TRIM WAS REPLACED, THE RADIO HAD A POOR RECEPTION, THERE WAS A PULSATION COMING FROM THE BRAKES, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM. PH *JB

  • 12/07/2002· FUEL SYSTEM, GASOLINE

    FOR ABOUT A MONTH, BEEN HAVING PROBLEMS WITH 2001 MERCURY MARQUIS. IT WOULD START, DIE, START DIE, ETC. THE PROBLEM BECAME WORST AND I TOOK IT FOR SERVICE. WAS TOLD THAT THE FUEL INJECTORS WERE DIRTY AND THAT THE INJECTOR MOTOR WAS NOT WORKING CORRECTLY. THAT THE FUEL INJECTOR SHOULD HAVE BEEN CLEANED AT 30,000 MILES. I SAID THAT IT WAS NOT LISTED IN MY SERVICE MANUAL. THE SERVICE MANAGER KNEW THAT BUT AGAIN STATED THAT IT SHOULD HAVE BEEN DONE AT 30,000 MILES. ABOUT 15 MINUES LATER ANOTEHR MERCURY MARQUIS CAME IN WITH THE SAME PROBLEM. THE NEXT DAY AT WORK I LEARNED THAT A FRIEND WAS HAVING THE SAME PROBLEM WITH HER MERCURY MARQUIS. SO DID FORD FORGET TO LIST FUEL INJECTOR CLEANING IN THE SERVICE MANUAL? DT

  • 12/04/2001· POWER TRAIN

    CONSUMER STATES THERE IS A PROBLEM WITH THE REAR TRACTION CONTROL, EVERY TIME THE PAVEMENT IS WET HE EXPERIENCES PROBLEMS AND HAS ALMOST BEEN IN 2 ACCIDENTS BECAUSE OF THIS PROBLEM.*JB

  • 12/03/2022· STEERING,ELECTRICAL SYSTEM

    When driving the steering will feel loose and the car sway left and right but the steering wheel isn't moving. Feels like the front wheels are going to all of a sudden shoot left or right and loose control.. I had a 2001 crown Victoria and there was a recall on the steering shaft and I got that fixed. it was doing the exact thing my mercury is doing now.. and also my electrical is freaking out.. turn signals flash very fast here and there.. speedometer will freak out and then not work.... I'm mostly concerned about the steering because it happened in my crown victoria.

  • 12/03/2018· STEERING,ENGINE

    TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.

  • 12/01/2001· POWER TRAIN

    2001 GRAND MARQUIS HAS NO TRACTION ON WET PAVEMENTS FROM DEAD STOP. ON ALL 2002 GRAND MARQUIS THEY ADDED AS STANDARD EQUIPTMENT ALL-SPEED TRACTION CONTROL.FORD MOTOR CO. KNEW ABOUT THIS PROBLEM FOR YEARS.*AK

  • 11/30/2015· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE FRONT AND REAR WARNING AND SIGNAL LAMPS FAILED TO ILLUMINATE. IN ADDITION, BOTH HIGH AND LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,321.

  • 11/30/2004· ENGINE AND ENGINE COOLING

    WHILE DRIVING AT 60 MPH ON THE HIGHWAY VEHICLE STOPPED, AND THE CHECK ENGINE LIGHT CAME ON. VEHICLE CONTINUOUSLY SHUT DOWN. CONSUMER STATED DEALER COULD NOT FIND ANY DEFECTS.*AK

  • 11/29/2001· SERVICE BRAKES, HYDRAULIC

    ADJUSTABLE BRAKE PEDAL IS WAY TOO CLOSE TO GAS PEDAL WHEN BRAKE PEDAL IS ALL THE WAY DOWN. CONTACTED DEALER, AND THE DEALER WASNOT WILLING TO DO ANYTHING.*AK

  • 11/28/2016· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

  • 11/27/2001· SUSPENSION,TIRES

    WHILE DRIVING ANY SPEED OR WHEN MAKING A TURN, CONSUMER COULD FEEL TIRES NOT ATTACHING TO ROAD AND MAKING VEHICLE SLIP, CONSUMER LOST CONTROL OF VEHICLE, CONSUMER HAD CONTACTED DEALER FOR TIRE SITUATION, BUT THEY COULD NOT FIX PROBLEM. MERCURY, GRAND MARQUIS, 2001.*AK. CONSUMER ALSO STATED THAT THE REAR SUSPENSION FEELS SOFT.(MICHELIN RADIAL F 123AP)*JB

  • 11/25/2003· AIR BAGSCrash

    WHILE DRIVING 12 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND AS A RESULT THE DRIVER SUSTAINED INJURIES TO THE CHEST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

  • 11/23/2017· STRUCTURE

    TAKATA RECALL...MY PAINT IS CHIPPING ALL OVER THE PLACE WHATEVER THE COMPANY PAINTED MY CAR WITH WAS BAD...

  • 11/19/2019· ENGINE

    TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS LEAKING ANTIFREEZE ONTO THE COIL PACK ON CYLINDER NUMBER EIGHT. THE CONTACT STATED THAT THERE WAS A MANUFACTURER WARRANTY THAT WAS PLACED ON THESE VEHICLES REGARDING THE FAILURE. THE CONTACT SPOKE WITH DAVIS FORD (2111 N MAIN ST, CANTON, IL 61520, (309) 647-1111) AND WAS INFORMED TO CALL THE MANUFACTURER TO HAVE THE VEHICLE SERVICED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO ENFORCE THE MANUFACTURER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.

  • 11/17/2015· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STOPPED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 218,000. THE VIN WAS NOT AVAILABLE.

  • 11/17/2009· ENGINE AND ENGINE COOLING

    TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE COMPOSITE INTAKE MANIFOLD WHICH IS WHERE THE THERMOSTAT MOUNTS INTO THE HEAD OF THE MOTOR HAS FAILED. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC. THE CONTACT STATED THAT THE DEALERS FEE WOULD EXCEED THE LOCAL MECHANIC'S FEE. THE CONTAC HAS BEEN UNSUCCESSFUL AT NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 102,000. UPDATE 12/14/09 *CN UPDATED 12/1/6/09

  • 11/14/2014· AIR BAGS,STRUCTURECrash

    VEHICLE PROCEEDING NORTH ON CITY STREET. COLLIDED WITH SIDE OF VEHICLE #2 WEST BOUND AT INTERSECTION. DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. PASSENGER SIDE DEPLOYED. *TR

  • 11/12/2002· SERVICE BRAKES, HYDRAULIC

    CONSUMER TO LOSS CONTROL OF THE VEHICLE, DUE TO THE POSSIBILITY THAT THE BRAKE AND ACCELERATOR ARE DESIGNED TOO CLOSE TOGETHER, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE LOSS OF THE VEHICLE. *YH CONSUMER HAS SINCE SOLD THE VEHICLE BACK TO THE DEALER.*JB

  • 11/11/2013· SEAT BELTS

    DRIVING DOWN THE HIGHWAY, SEAT BELT ON, WHEN ALL OF A SUDDEN THE SEAT BELT UNLATCHES ITSELF. THIS HAS HAPPENED OVER AND OVER. IN THE MEANTIME, I WENT ON THE INTERNET TO SEE IF THERE HAD BEEN ANY RECALLS OF THE GRAND MARQUIS. SURE ENOUGH, THERE IS ONE ON THE SEAT BELT. I CALLED FORD RIGHT AWAY, WENT IN AND SET UP AN APPOINTMENT. FORD CLAIMS THERE IS NO RECALL ON MY VEHICLE. IT IS A 2001, AND I JUST RECENTLY BOUGHT IT FROM A FAMILY MEMBER. JUST PRIOR TO ALL OF THIS HAPPENING, I WAS HIT WHILE WAITING AT A RED LIGHT IN MY SMALL HONDA. IRONICALLY, IF IT WASN'T FOR THE FACT THAT MY SON AND I HAD ON SEAT BELTS, WE WOULD HAVE BEEN SERIOUSLY INJURED. NOW, I'M DEPENDING ON THE GRAND MARQUIS TO GET AROUND. IMAGINE HOW I FEEL KNOWING THAT THERE IS A DEFECTIVE SEAT BELT AROUND ME THAT ISN'T SECURE. *TR

  • 11/09/2001· WHEELS

    WHEN DRIVING WHEEL DISC WILL CUT INTO TIRE VALVE AND CAUSE IT TO HAVE A SLOW LEAK. IF VALVE IS TOUCHED AIR WILL ESCAPE. PLEASE PROVIDE MORE INFORMATION.*AK

  • 11/08/2001· VEHICLE SPEED CONTROL

    VEHICLE WOULD SUDDENLY ACCELERATE WHILE IDLING AT A STOP LIGHT/SIGN. HAD NO WARNING. WOULD NEED TO PRESS HARD ON BRAKES AND SHIFT/ TURN VEHICLE OFF. HAD BEEN TO DEALER AND MECHANIC WHO PLACED VEHICLE ON DIAGNOSTIC MACHINE. NOTHING WAS FOUND, EVEN AFTER BEING TEST DRIVEN.*AK

  • 11/05/2003· ENGINE AND ENGINE COOLING

    CONSUMER STATES SHE HAS AN IDLE AIR CONTROL VALVE PROBLEM. SHE STATES THAT SOMETIMES WHEN SHE ATTEMPTS TO START HER VEHICLE, IT ACTS AS IF IT WANTS TO CUT OFF. THEN THERE ARE TIMES WHEN SHE IS DRIVING AND HAS TO STOP, THEN THE VEHICLE CUTS OFF. *PH THE CONSUMER TALKED TO ANOTHER CONSUMER WITH THE SAME PROBLEM AND HAD COME TO THE CONCLUSION THAT A RECALL SHOULD BE ISSUED. *SCC *JB

  • 11/02/2018· STEERING

    GRINDING NOISE IN STEERING WHEN TURNING THE STEERING WHEEL WHILE DRIVING AND ESPECIALLY WHILE SITTING STILL. STEERING IS NOT AS RESPONSIVE AS IT USE TO BE. THIS HAS EVOLVED OVER TIME WHILE BEING USED FOR THE LAST YEAR, IT DIDN'T HAPPEN ALL OF A SUDDEN. IT HAS GOTTEN TO THE POINT WHERE WE ARE AFRAID TO DRIVE IT.

  • 10/30/2019· SEAT BELTS

    THE DRIVER'S SIDE SEAT BELT DISENGAGES WHILE DRIVING, ON ITS OWN, WITHOUT ANY UNDUE INFLUENCE OR STRAIN. THE PREVIOUS OWNER INFORMED ME OF THE SAME PROBLEM THAT GOES BACL TO WHEN THEY PURCHASED THE CAR IN 2003(?).

  • 10/30/2002· AIR BAGSCrash

    THE VEHICLE WAS HIT IN THE FRONT CENTER YET THE AIR BAGS DID NOT DEPLOY WHICH CAUSED INJURIES TO THE CONSUMER. THE DEALER HAS BEEN NOTIFIED. *TS *NLM

  • 10/30/2001· SUSPENSION

    WHILE TRAVELING AT ANY SPEED AND USING BRAKES THERE WAS VIBRATION IN STEERING COLUMN. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

  • 10/24/2008· ELECTRICAL SYSTEMFire

    2001 MERCURY GRAND MARQUIS. FREQUENTLY A PLUME OF SMOKE COMES OUT THE LEFT SIDE OF THE STEERING POST. THERE IS ALSO A BURNING ODOR. IT ONLY LASTS FOR A SECOND. THERE IS NO EQUIPMENT FAILURE SO FAR. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD DEALERS AND THEY TELL ME THIS IS NOT UNCOMMON, DON"T WORRY ABOUT IT. I HAVE WRITTEN TO FORD CORP. AND THEY TELL ME NOTHING BUT TAKE IT TO A FORD SERVICE DEPT. I AM IN FEAR OF A MAJOR FIRE WHILE I AM DRIVING. WHERE DO I GO FROM HERE? THANK YOU. *TR

  • 10/24/2002· SERVICE BRAKES, HYDRAULIC

    REAR BRAKES LOCK UP DURING A PANIC STOP AT 45-50 MPH, TIRES WERE THUMPING AND VEHICLE PULLS TO EITHER SIDE. DEALER EXAMINED VEHICLE AND FOUND NO PROBLEM. TS *JB *DT

  • 10/24/2001· VEHICLE SPEED CONTROL

    WHEN VEHICLE IS IDLING AT STOP SIGN, AT A RED LIGHT, IN GEAR WITH FOOT ON BRAKES, VEHICLE WILL START ACCELERATING. CONSUMER HAS TO SLAM ON BRAKES TO KEEP VEHICLE FROM JUMPING FORWARD. ALSO, HAS TO TURN KEY OFF. BUT, THIS PROBLEM ONLY HAPPENS INTERMITTENTLY. *AK *YH

  • 10/23/2010· SEATS

    FAILURE OF POWER SEAT RECLINER TO KEEP THE DRIVER SEAT BACK IN AN UPRIGHT POSITION. *TR

  • 10/20/2005· STRUCTURE

    DT: THE CONTACT STATED THAT THE RIGHT PASSENGER DOOR ON 2001 MERCURY MARQUIS WILL NOT STAY OPEN LONG ENOUGH TO GET IN AND OUT OF THE CAR, IT FLOPPED BACK AND FORWARD. SHE HAD IT AT DEALER FOR SERVICE IN 5-04, AND THEY ADJUSTED IT. ON 9-18-05 THE DOOR CAME BACK, AND HIT THE CONTACT IN THE SHOULDER. HER SHOULDER WAS BLACK AND BLUE, AND SHE COULD HARDLY MOVE HER ARM UP AND DOWN FOR THREE DAYS. ON 9-25-05 THE DEALER TOLD HER THAT IT WAS THE DESIGN OF THE CAR, AND THERE WAS NOTHING THEY COULD DO ABOUT IT. ALSO, SHE TALKED TO THE MANUFACTURER , AND THEY TOLD HER THE SAME THING.*AK *NM

  • 10/18/2002· UNKNOWN OR OTHER

    CONSUMER STATES THAT AFTER PUTTING THE VEHICLE IN DRIVE,TAPPED LIGHTLY ON THE ACCELERATOR PEDAL, VEHICLE ACCELERATED AT A VERY HIGH SPEED AND WENT THROW SEVERAL OBSTACLES BEFORE STOPPING. MR

  • 10/11/2001· SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL

    VEHICLE SUDDENLY ACCELERATED WHEN APPLYING BRAKES TO STOP AT APPROACHING STOP LIGHT, THIS OCCURRED FOR SECOND TIME. VEHICLE TAKEN TO DEALER.ON FIRST OCCASION DEALER WAS UNABLE TO LOCATE CAUSE. ON SECOND OCCASION DEALER REPLACED TRANSMISSION. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

  • 10/10/2005· SEAT BELTS

    FRONT SEAT BELT RESTRAINT BUCKLE ASSEMBLY FAILED TO PROPERLY LATCH MAKING THE SEAT BELT AND WARNING ASSEMBLY INOPERATIVE. FORD REFUSED TO HONOR RECALL. *JB

  • 10/09/2003· FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

    CAR WOULD NOT IDLE AFTER STARTING. THANK GOD IT HAPPENED IN DRIVEWAY. TOWED TO DEALER, AND DEALER REPLACED IAC VALVE, AND CLEANED FUEL SYSTEM. CAR HAD 37974 MILES ON IT. PURCHASED USED ON 07/03/03, WAS CERTIFIED AS USED CAR, 33750 MILES. NOTICED INTERMITTENT TURN SIGNAL FLASHING WHEN PURCHASED. CHANGED BULBS, NO IMPROVEMENT. SHOULDN'T A SAFETY RECALL BE ISSUED INSTEAD OF A TSB ON THE IDLE PROBLEM? *AK

  • 10/09/2002· VEHICLE SPEED CONTROLCrash

    WHILE BACKING OUT OF A PARKING LOT THE VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING. CAUSING DAMAGE TO THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR

  • 10/02/2016· EXTERIOR LIGHTING

    PUT ON DIM AND LIGHTS WONT COME ON AT ALL, SO I CAN NOT DRIVE AT NIGHT. BREAKS LIGHTS, SIGNALS, EMERGENCY LIGHT, DASH BOARD WORKS ONLY WHEN I TURN ON WINDSHIELD WIPERS , . HAD BULBS AND MODULAR REPLACED STILL NO LIGHTS. THIS STARTED DRIVING AT NIGHT ON STREET SO HAPPENED TO BE CLOSE TO HOME.

  • 10/01/2002· AIR BAGSCrash

    CONSUMER STATES THAT WAS INVOLVED ON A COLLISION AND THE DRIVERS AIR BAG DID NOT DEPLOYED.DEALER WAS NOTIFIED. NLM DURING THE ACCIDENT THE DRIVER WAS INJURED. *YH

  • 09/30/2019· EXTERIOR LIGHTINGCrash

    WAS DRIVING DOWN HWY 12 AT NIGHT SEPTEMBER 26 2019 AND ALL I REMEMBERED WAS MY LIGHTS SHUTTING OFF DUE TO LIGHTING CONTROL MODULE WHICH I LEARNED AFTER THE FACT DIDNT HAVE MAJOR ACCIDENT BUT DID HIT SMALL DITCH AND BENT UP MY BUMPER

  • 09/30/2008· TIRES

    NOTICED FRONT END VIBRATION IN MERCURY GRAND PRIX. ASKED MECHANIC TO VERIFY IF WHEEL BEARING BAD. NO PROBLEM THERE SO TOOK TO SEARS TIRE STORE IN HEMET TO VERIFY IF TIRE PROBLEM. ADVISED THAT 3 OF 4 TIRES HAVE TREAD SEPARATION AND WOULD HAVE TO BE REPLACED AT MY EXPENSE EVEN THOUGH UNDER WARRANTY BECAUSE I DID NOT HAVE ROAD HAZARD COVERAGE. MY DISPUTE WITH SERVICE WRITER INCLUDED ASSISTANT MANAGER WHO SUPPORTED HIS POSITION. MY POSITION WAS THAT THIS WAS A MATERIAL FAILURE AND SHOULD BE COVERED TO NO AVAIL SO LEFT STORE WITH 3 BAD TIRES. WENT TO TEMECULA BRANCH OF SEARS WHERE SERVICE WRITER IMMEDIATELY RECOGNIZED THE PROBLEM AND SET ABOUT CHANGING TIRES UNDER WARRANTY TO MY SATISFACTION. THESE TIRES ARE BRIDGESTONE BRAND WITH 65,000 MILE WARRANTY AND ABOUT 40,000 MILES USE. *TR