2001 Mercury Cougar

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2004· ENGINE AND ENGINE COOLING

  WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO HESITATE AND THEN IT STALLED, THE CONSUMER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

• 12/17/2004· UNKNOWN OR OTHER

  THE HEATING/COOLER GAUGE WORKS UP TO 2 THEN YOU HAVE TO MESS WITH THE CONTROLLER TO TURN IT UP TO 3 OR 4. TOOK TO DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING THAT CAN BE DONE TO FIX THE PROBLEM. *JB

• 12/04/2003· AIR BAGSCrash

  THE VEHICLE WAS INVOLVED IN A COLLISION WHILE DRIVING AT 55 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOYED. THE DRIVER DIED AS A RESULT. *AK *SCC *JB

• 11/23/2003· FUEL SYSTEM, GASOLINE

  FUEL PUMP FAILURE - FUEL PUMP HAD BEEN REPLACED PREVIOUSLY (WITH AN OEM FORD ONE), WHILE DRIVING ON I95 NEAR DC IN HEAVY TRAFFIC, PUMP DIED, CAUSING CAR TO STALL, ALMOST CAUSING A MULTI CAR ACCIDENT WHILE TRYING TO MERGE THRU TRAFFIC TO REACH THE BREAKDOWN LANE. DEALER REPLACED FUEL PUMP (52,000 MILES). NOW AT 61,000 THE PUMP IS DYING AGAIN. *LA

• 11/23/2001· POWER TRAIN

  FROM 3/29 - 10/24/2001 HAVE TAKEN CAR TO DEALER 8 TIMES, 5 OF WHICH DEALING WITH PROBLEMS WITH SHIFTING FROM ONE GEAR TO ANOTHER. DEALER COULD NEVER FIND A PROBLEM RELATING TO COMPLAINT. ON 11/16/2001 TOOK CAR IN AND WAS TOLD BY DEALER THE COST TO REPAIR WOULD BE $1,100.00. I HAD THE CAR IN THE DEALERSHIP 22 DAYS PRIOR AND THEY COULDN'T FIND ANYTHING WRONG. SERVICE MANAGER ASKED IF DRIVER KNEW HOW TO DRIVE A STICKSHIFT? ALSO STATED THE CAR HAS BEEN DRIVEN IMPROPERLY. WHY WAS THIS NEVER A QUESTION OR COMMENT BEFORE? HAVE PREVIOUSLY OWNED AND CURRENTLY OPERATE MANUAL TRANSMISSION VEHICHLES AT WORK AND FOR THE ARMY RESERVES. CALLED AND SPOKE WITH FORD CUSTOMER SERVICE REPRESENTATIVE, SHE WAS VERY POLITE UNTIL SHE CAME BACK FROM SPEAKING WITH SERVICE DEPARTMENT. WAS TOLD FORD COULD DO NOTHING TO HELP. WENT BACK TO SPEAK WITH SOMEONE AT DEALERSHIP WAS TOLD THERE WAS NOTHING ANYONE COULD DO TO HELP. FELT THERE WAS NOTHING ELSE TO DO BUT FILE A COMPLAINT. *AK

• 11/22/2004· FUEL SYSTEM, GASOLINE

  WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL PUMP NEEDED TO BE REPLACED. *JB *SC

• 11/21/2012· TIRES

  COOPER TRENDSETTER SE,P205/55/R16,INSIDE ONE TIRE IS A PILE OF POWDERED RUBBER/INSIDE WALL OF TIRE,RUBBER HAS CAME OFF AND YOU CAN SEE WHAT LOOKS LIKE BANDS. *TR

• 11/14/2011· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 60 MPH. THE VEHICLE RESTARTED AFTER WAITING A FEW MOMENTS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS AND OCCURRED MORE FREQUENTLY OVER TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE BEGAN TO RECUR APPROXIMATELY THREE MONTHS LATER. THE VEHICLE HAD NOT BEEN TAKEN BACK FOR ADDITIONAL REPAIRS. THE CONTACT ALSO STATED THAT FUEL SYSTEM FAILURES LED TO AN ALTERNATOR FAILURE, WHICH DRAINED THE VEHICLE'S BATTERY. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF WAS JAMMED AND WOULD NOT LONGER OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.

• 11/12/2005· POWER TRAIN

  THERE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THE TRANSMISSION UNTIL ONE DAY I WENT TO PULL OUT INTO AN INTERSECTION AND THE CAR FELT LIKE IT WAS IN NEUTRAL. DURING THAT SAME EPISODE, WHEN AT A STOP LIGHT, THE CAR WOULD NOT MOVE UNTIL IT WAS PUT IN 2 INSTEAD OF DRIVE. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. THE CAR ONLY HAS 48,000 AND THE COST OF THE REPLACEMENT OF A NEW TRANSMISSION WAS $3,256 + TAX. *JB

• 11/03/2003· POWER TRAIN

  AT 25,600 MILES, I BROUGHT MY VEHICLE INTO THE DEALERSHIP TO COMPLAIN ABOUT HARD & RAPID SHIFTING AND THAT MY CHECK ENGINE LIGHT HAD COME ON. THEY REPLACED THE ENGINE LIGHT, BUT WERE UNABLE TO DUPLICATE THE SHIFTING ISSUES. I CONTINUED TO BELIEVE THE VEHICLE DID NOT SHIFT APPROPRIATELY. AT 38,200 MILES, WITH THE VEHICLE JUST OVER THE WARRANTY PERIOD, THE VEHICLE AGAIN HAD HARSH RAPID SHIFTING WHILE TRAVELING ON THE INTERSTATE DURING RUSH HOUR TRAFFIC. OUT OF FEAR FOR MY SAFETY, I EXITED THE INTERSTATE AND WAS COMPLETING A TURN WHEN MY VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH OUT ANY WARNING LIGHTS, LEAVING ME WITH NO POWER STEERING AND NO CONTROL OVER THE VEHICLE. I BROUGHT THE VEHICLE TO THE DEALERSHIP AND WAS REQUIRED TO PAY THE $90 DIAGNOSTIC FEE FOR THE SAME ISSUE THAT HAD NOT BEEN FIXED AT 25,000 MILES WHILE THE VEHICLE WAS UNDER WARRANTY. THEY INFORMED ME I HAD A MECHANICAL PROBLEM WITH THE TORQUE CONVERTER AND THEY WOULD FLUSH AND FILL THE TRANSMISSIONS. THEY INDICATED THIS FIXED THE PROBLEM, BUT THAT THIS WAS NOT A PROBLEM DIRECTLY RELATED TO THE HARD SHIFTING AND STALLING. THEY COULD NOT DUPLICATE THESE COMPLAINTS. A LITTLE OVER A WEEK LATER, THE SAME ISSUE OCCURRED WHILE TRAVELING TO WORK ON THE INTERSTATE. THE VEHICLE WAS UP AND DOWN SHIFTING HARSHLY AND ONCE AGAIN STALLED WITHOUT ANY WARNING. I HAVE MADE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE IT CHECKED AGAIN. I AM WORRIED ABOUT MY SAFETY AND THE SAFETY OF OTHERS WITH THIS VEHICLE. THERE IS NO WARNING WHEN THE VEHICLE IS ABOUT TO STALL AND BOTH TIMES HAS STALLED WHILE TRAVELING AT ABOUT 30 - 40 MPH. *LA

• 10/30/2009· STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, OTHER,EQUIPMENT

  VEHICLE QUITTING IN INTERSECTION AND CAR LOSING ALL POWER ENTERING GARAGE. VIBRATION AND PULLING TO RIGHT AT HIGHWAY SPEEDS. EGR VALVE REPLACED TWICE. *TR

• 10/26/2012· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIANS STATED THAT THEY COULD NOT COMPLETE THE REPAIR BECAUSE SHE HAD NOT EXPERIENCED THE FAILURE. THE CONTACT STATED THAT THE FUEL SYSTEM FAILED AND SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SHE WOULD HAVE TO WAIT UNTIL THE PARTS HAD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000. UPDATED 12/06/12*LJ UPDATED 12/07/2012 *JS

• 10/23/2008· VISIBILITY

  WENT TO OPEN SUN ROOF DIDN'T WORK . I WENT TO FIND OUT HOW MUCH IT WOULD COST WAS TOLD OVER 1000.00 AND THIS A REALLY COMMON WITH THIS YEAR AND MODEL OF CAR EVEN WENT TO SALVAGE YARDS NO SUNROOFS THERE THEY EVEN SAID GOOD LUCK THAT FORD DID NOT MAKE THIS ANY GOOD THE HAVE SO MANY PEOPLE LOOKING FOR THE SAME THING THEY CANT GET ONE IN FAST ENOUGH AND WHEN THEY DO ITS GONE THAT QUICK IF IT IS ANY GOOD MOST AREN'T. *TR

• 10/13/2005· STRUCTURE

  DT: THE SUN ROOF I BROKE. THE SUN ROOF WOULD NOT CLOSE. THE PROBLEM STARTED ON OCTOBER 2, 2005. AND WHEN THE CONTACT TOOK IT IN TO BE REPAIRED, THEY HAD TO BREAK THE ATTACHMENTS TO GET IT TO CLOSE. AFTERWARDS , THERE WAS STILL A CRACK BETWEEN THE SUN ROOF AND THE REST OF THE VEHICLE. THIS ALLOWS WIND TO COME THROUGH WHILE THE CONTACT WAS DRIVING. SHE HAD TO TAPE IT DOWN TO KEEP IT FROM FLYING OFF. WHEN SHE CONTACTED THE DEALERSHIP, THEY SAID IT WAS NOT A MANUFACTURE R'S DEFECT, AND THAT SHE WOULD HAVE TO PAY FOR THE REPAIR HERSELF. *AK

• 10/07/2005· VISIBILITY,STRUCTURE

  THE METAL SUNROOF ON MY 2001 MERCURY COUGAR BROKE FREE ON THE PASSENGER SIDE WHILE DRIVING. FORD APPARENTLY USED PLASTIC PARTS IN THE ASSEMBLY WHICH HOLDS THE METAL SUNROOF TO THE CAR. THESE PARTS FAILED AFTER ONLY 26,500 MILES. IF THE DRIVER SIDE ASSEMBLY HAD ALSO BROKEN, THE METAL ROOF COULD HAVE FLOWN OFF THE CAR AND HIT ANOTHER VEHICLE. A COMPLAINT WEBSITE (WWW.COUGARSUNROOF.COM) CONTAINS APPROXIMATELY 800 COMPLAINTS OF 1999-02 COUGAR METAL SUNROOF'S FAILING IN A SIMILAR FASHION. SEVERAL OF THESE COMPLAINTS NOTE THAT THE METAL SUNROOF ACTUALLY FLEW OFF THE CAR ON THE HIGHWAY. FORD CUSTOMER REPRESENTATIVES HAVE BEEN NOTIFIED OF THIS POTENTIALLY HAZARDOUS DEFECT, BUT NO RECALL OR SERVICE BULLETIN HAS BEEN ISSUED. DOES SOMEONE HAVE TO BE INJURED OR DIE IN AN ACCIDENT CAUSED BY THESE DEFECTIVE METAL SUNROOF'S BEFORE A RECALL IS ISSUED? *JB

• 10/01/2001· POWER TRAIN

  THE TRANSMISSION "HUNTS" AS IF IT DOESN'T KNOW WHICH GEAR TO GO INTO. THIS MOSTLY OCCURS DURING OR IMMEDIATELY FOLLOWING THE 1-2 SHIFT. IT ALSO HAS HARSH SHIFTS. DEALER SAYS THEY CANNOT DUPLICATE. *AK

• 09/30/2003· SERVICE BRAKES, HYDRAULIC

  HYDRAULIC PUMP WENT OUT ON MY COUGAR - I HAD NO BRAKES WHATSOEVER! LUCKILY, THIS HAPPENED AT NIGHT WITH NO TRAFFIC, SO I WAS ABLE TO STOP THE VEHICLE BY DOWNSHIFTING AND USING THE EMERGENCY BRAKE. HAD ONLY HAD THE CAR FOR A LITTLE OVER A YEAR.

• 09/22/2008· ELECTRICAL SYSTEMFire

  I AM NOT SURE WHO TO CONTACT WITH THIS, BUT I HAVE ALREADY GONE THROUGH MY INSURANCE COMPANY, AND I AM STILL A LITTLE UPSET ABOUT WHAT HAPPENED. I OWNED A MERCURY COUGAR 2DR COUPE 2001. ONE NIGHT I WAS ALERTED BY A NEIGHBOR THAT MY CAR WAS ON FIRE. MY FATHER STARTED PUTTING WATER ON THE CAR, AND I USED A FIRE EXTINGUISHER TO PUT THE FIRE OUT. MY INSURANCE COMPANY HAD A CLAIMS REPRESENTATIVE COME OUT AND CHECK THE VEHICLE. THEY ALREADY SENT ME A CHECK FOR WHAT THEY SAY THE VEHICLE WAS WORTH, AND I AM JUST NOT HAPPY ABOUT IT. I KNOW THAT FORD HAD ISSUES WITH CARS CATCHING ON FIRE. I JUST DON'T SEE HOW THE INSURANCE COMPANY CAN CUT ME A CHECK FOR THE VEHICLE, AND DETERMINE A CAUSE, WITH ONLY PICTURES. MY CAR STILL SITS IN MY DRIVEWAY 2 WEEKS AFTER THE ACCIDENT. THE CAR WAS SITTING PARKED IN THE DRIVEWAY FOR ROUGHLY 8 HOURS BEFORE IT CAUGHT ON FIRE. I JUST HATE THE FACT THAT I AM HAVING TO TAKE A CAR I SPENT 13,000$ FOR, AND NOW I GET TO BUY SOMETHING WORTH 6,700$. I WAS SEARCHING ONLINE TO FIND MORE INFORMATION ABOUT THE VEHICLE FIRES, AND ALSO SAW WHERE IT SHOULD BE REPORTED AND THAT WHY I DECIDED TO WRITE THIS. THANK YOU, SETH GOODOWENS *TR

• 09/22/2004· ELECTRICAL SYSTEM

  2001 COUGAR STALLS AND LOOSES POWER AND WONT RESTART UNTIL THE NEXT DAY ONLY TO STALL AGAIN AT ANY SPEED. HAS BEEN TO FORD DEALERSHIP 7 TIMES AND 2 INDEPENDENT GARAGES. DEALERSHIP & GARAGE CANNOT FIX PROBLEM. WAS ALMOST HIT TWICE FROM BEHIND STALLING ON HIGHWAY.*AK

• 09/15/2004· TIRES

  EARLY JULY OF 2004, THE CONSUMER FOUND WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE TIRE WAS FLAT TIRE. THE CONSUMER REPLACED THE TIRE. TWO MONTHS LATER THE PASSENGER SIDE WAS FOUND FLAT, WHILE THE VEHICLE WAS PARKED, THE TIRE IS. B-.F . MODEL COMPT/8 DR4. MODEL P215/15R16 DOT: 89VMTS THE CONSUMER REPLACED THE TIRE AT HIS EXPENSE. *JB

• 08/31/2011· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED BY A LOCAL MECHANIC FOR A FUEL ODOR, THE MECHANIC FOUND THAT THE FUEL TANK AND BOTH FUEL STRAPS WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 99,000.

• 08/31/2011· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT AFTER HAVING ROUTINE MAINTENANCE PERFORMED, THE MECHANIC ADVISED THAT THE FUEL TANK AND STRAPS WERE RUSTED AND CORRODED. THE DEALER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000.

• 08/30/2001· SUSPENSION

  BRACKET THAT HELD STABILIZER BAR IN REAR BROKE WHILE CONSUMER WAS DRIVING, AND IT DROPPED WHEEL UNDER CAR. CONTACTED DEALER, AND DEALER WAS LOOKING AT VEHICLE. *AK

• 08/22/2001· TIRES

  BOTH REAR FIRESTONE, FIREHAWK ATX TIRES SIZE: P205/75R15, DOT: UNKNOWN ON 2001, MERCURY, COUGAR DEVELOPED "FLAT SPOTS" (DEFORMATIONS) IN SIDEWALL. THERE ARE LESS THAN 50 MILES ON THE TIRES, AND THEY ARE ORIGINAL EQUIPMENT ON VEHICLE. *AK DEALER REPLACED 2 TIRES AND FIRSTONE REPLACED 1 FRONT TIRE. *YH

• 08/21/2012· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND WAS REPAIRED. AFTER SOMETIME THE VEHICLE WOULD NOT START OR WOULD STALL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

• 08/18/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER MULTIPLE ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUTOFF AS THE OIL WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FUEL SENSOR, RELAY SENSOR, FUEL INJECTION SENOR AND MULTIPLE OTHER PARTS WERE REPLACED. DESPITE MULTIPLE REPAIRS TO THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) WHICH WAS LINKED TO HER FAILURE. A DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 116,000.

• 08/13/2002· ENGINE AND ENGINE COOLING

  ONGOING PROBLEM WITH ENGINE STALLING AT MULTIPLE SPEED. VEHICLE BEEN TO DEALER ON THREE OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK

• 08/10/2002· FUEL SYSTEM, GASOLINE

  SMELL GAS FUMES, GAPS AROUND SUNROOF, FRONT WHEEL AREA LOUD NOISES WHEN TURNING,BACK WINDOW NOT SEALED, BRAKE LIGHTS DON'T ALWAYS WORKS, DIM LIGHTS NOT BRIGHT ENOUGH TO SEE. *AK

• 08/07/2001· POWER TRAIN

  WHEN DRIVING AT SPEEDS IN LOW 30 MPH TRANSMISSION WILL SHIFT OUT OF GEAR, AND VEHICLE WILL SHAKE. DEALER CANNOT DUPLICATE PROBLEM, CANNOT REMEDY.*AK

• 07/30/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT ONCE THE FUEL LEVEL REACHED A HALF TANK OF GASOLINE, THE VEHICLE HESITATED AND LOSS MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE TRANS AXLE AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. COLUMBIA FORD LINCOLN HYUNDAI (700 7TH AVE, LONGVIEW, WA 98632) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

• 07/30/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING 55 MPH, THE ENGINE BEGAN MAKING A KNOCKING SOUND AND EVENTUALLY FAILED. NO WARNING LIGHTS ILLUMINATED AND THE TEMPERATURE GAUGE DID NOT INDICATE ANYTHING ABNORMAL. THE VEHICLE BEGAN SMOKING ONCE THE CONTACT PULLED OVER AND SHE NOTICED RADIATOR FLUID LEAKING. AFTER RESTARTING THE VEHICLE, ALL OF THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT A NEW ENGINE WAS NEEDED. SHE TOOK THE VEHICLE TO MIDAS FOR A SECOND OPINION AND WAS INFORMED AGAIN THAT HER VEHICLE NEEDED A NEW ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 02/01/08. *LJ THE HEAD GASKETS WERE LEAKING WHICH ALLOWED RADIATOR FLUID TO MIX WITH THE OIL.

• 07/29/2004· ENGINE AND ENGINE COOLING

  WHILE DRIVING 30 MPH ENGINE CHECK LIGHT AND RADIATOR LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK

• 07/28/2004· SERVICE BRAKES, HYDRAULICCrash

  TEN MINUTES AFTER HAVING THE BRAKES REPLACED AND WHILE DRIVING 30 MPH CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED, CAUSING A COLLISION WITH A WOMAN. NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO A BODY SHOP. *AK

• 07/23/2007· ENGINE AND ENGINE COOLING

  I HAVE A SMELL IN THE CAR AFTER AGGRESSIVE DRIVING, AND THE TSB # IS 00252 AND NHTSA IS 616819. WHAT IS CAUSING THIS SMELL, IT JUST STARTED. ALSO WHAT IS NHTSA # 10004066 TSB # 17174. HESITATION I KNOW, WHAT IS MAKING IT HESITATE. *TR

• 07/22/2004· ELECTRICAL SYSTEM

  THE VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS STARTED BY POPPING THE CLUTCH. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE PROBLEM WAS THE WIRING AROUND THE STARTER BURNING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

• 07/14/2004· FUEL SYSTEM, GASOLINE

  PROBLEMS WITH ENGINE STALLING AND FUEL PUMP. *MR THE CONSUMER REQUESTED THAT FORD REIMBURSE THE COST OF REPLACING THE DEFECTIVE PART. *SC *JB

• 07/12/2001· STRUCTURE

  DRIVER DOOR HAS A MAJOR LEAKING PROBLEM WHEN IT RAINS OR IS RUN THROUGH A CAR WASH. *AK

• 07/10/2014· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STARTED TO HESITATE AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 151,645.

• 07/08/2016· VEHICLE SPEED CONTROL

  OVER PAST FEW WEEKS LOOSING ACCELERATION ESPECIALLY ON INCLINES AND HIGHWAY ENTRANCE RAMPS CAUSING NEAR COLLISSION AS I CAN'T SPEED UP TO HIGHWAY SPEED AND CAR BEHIND ME MUST BRAKE AT FAST SPEEDS. ENGINE LIGHT ON. MECHANIC SAYS CAN'T FIX AND CONTACT FORD. MY VIN # DOES NOT BRING UP RECALL BUT IT MATCHES RECALL NOTICE SUMMARY STATING CONTAMINATION OF FILTER IN FUEL DELIVERY MODULE (FDM) THI RECALL STATE 1999-2002 COUGARS.MINE IS 2001 BOUGHT NEW, UNDER 70,000 MI WITH NEW FUEL PUMP. THIS HAS BEEN GOING ON FOR WEEKS AND SCARED TO DRIVE MY ONLY CAR. PLEASE HELP.

• 07/07/2016· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.

• 07/06/2005· FUEL SYSTEM, GASOLINE

  DT: THE CONSUMER STATED THE FUEL PUMP WAS REPLACED UNDER A FORD RECALL. CONSUMER STATES THE VEHICLE IS STILL DOING THE SAME THING AS BEFORE THE FUEL PUMP WAS REPLACED. *AK

• 07/03/2003· AIR BAGS,TIRESCrash

  THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS FAILED TO DEPLOY. *NLM THE CONSUMER WAS CONCERNED THAT ALL BF GOODRICH TIRES FAILED ON SLIPPERY CONDITIONS. DOT # UNKNOWN. *TT *JB

• 06/28/2004· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  2001 MERCURY COUGAR HAS STALLED 5 TIMES WITHIN A MONTH AND A HALF. TWICE ON THE HIGHWAY AND 3 TIMES IDLE. CAR WAS COMPLETELY SHUTTING OFF WITHOUT RESTARTING AND 2 COMPUTER CHIPS WERE REPLACED DUE TO FORD PUTTING IN A BAD CHIP. CAR IS NOW STALLING WHEN GOING AT SLOW SPEEDS OR STOPPED AND HAS BEEN IN AN INDEPENDENT SHOP 3 TIMES WITHIN A 3 WEEK PERIOD SO THE CAR IS NOW STALLING ONCE A WEEK. BRAND NEW WIRES, THROTTLE BODY, IDLE CENSOR WAS REPLACED AND IT'S STILL STALLING. SPENT A SMALL FORTUNE ON RENTAL CARS, TOW TRUCKS AND REPAIRS. FORD'S CUSTOMER SERVICE SAID THERE WAS NOTHING THAT COULD BE DONE. WILL NEVER EVER BUY AN AMERICAN CAR AGAIN!

• 06/23/2009· VISIBILITY

  TL*THE CONTACT OWNS A 2001 MERCURY COUGAR. ON JUNE 20, 2009, A PIECE OF THE SUN ROOF FELL OFF TRACK AND CAUSED THE SUN ROOF TO BECOME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PART REPLACED, BUT WAS INFORMED THAT THE ENTIRE SUN ROOF NEEDED TO BE REPLACED. SHE FEELS THAT THIS IS A SAFETY RELATED DEFECT THAT SHOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS 124,000.

• 06/19/2003· ELECTRICAL SYSTEM

  JUST OVER 36,000 MILES, THE ALTERNATOR COMPLETELY FAILED LEAVING MYSELF AND A PASSENGER STRANDED MORE THAN 50 MILES AWAY FROM HOME. DUE TO THE FACT THAT THE WARRANTY EXPIRED AT 36,000 MILES THE LOCAL DEALERSHIPS ALL REFUSED TO ASSIST ME WITH THIS MATTER FORCING ME TO PAY TO REPLACE THE ALTERNATOR. FURTHERMORE, I WAS INFORMED BY SEVERAL MECHANICS THAT A REASONABLE TIME ESTIMATE ON AN ALTERNATOR IS 100,000 MILES. *NLM

• 06/15/2005· POWER TRAIN

  BOUGHT CAR BRAND NEW IN SEPTEMBER 2001. AUTOMATIC TRANSMISSION NEEDS REPLACEMENT AT 43,000 MILES (JUNE 2005). NO RECOURSE AS WARRANTY ONLY COVERED ME FOR 3 YEARS/36,000 MILES. THIS IS TOO SOON FOR A TRANSMISSION TO FAIL. ALTHOUGH THE CAR IS AUTOMATIC, I COULD FEEL THE CAR LOSE POWER AS IT SHIFTED AUTOMATICALLY FROM 1ST GEAR INTO 2ND GEAR. TOOK THE CARD TO FORD DEALER WHO TOLD ME IT WOULD COST $3,000 TO FIX. I AM APPALLED!

• 06/13/2002· AIR BAGSCrash

  VEHICLE WAS HIT ON PASSENGER'S SIDE DOOR BY A TRACTOR TRAILOR PUSHING DOOR IN APPROXIMATELY 2 1/2 FEET. CONSUMER'S VEHICLE WAS GOING 10-15MPH. SIDE PASSENGER AIR BAGS DIDN'T DEPLOY UPON IMPACT. VEHICLE WAS TOTALED. PLEASE PROVIDE MORE INFORMATION.*AK

• 06/06/2017· STRUCTURE

  THE SUNROOF JUST RELEASED FROM THE CAR IN THE MIDDLE OF I71 DOING 65MPH AND I AM NOT THE ONLY PERSON WHO HAS HAD THIS PROBLEM WITH THIS MODEL OF COUGAR

• 05/29/2001· FUEL SYSTEM, GASOLINE

  CONSUMER COULD SMELL GAS COMING THROUGH VENTS. FUEL WAS ALSO LEAKING ON GROUND. VEHICLE IS CURRENTLY AT DEALER, BEING INSPECTED. *AK

• 05/25/2004· FUEL SYSTEM, OTHER

  I HAVE EXPERIENCED LOSS OF POWER AS IF MY CAR WAS NOT GETTING GAS SEVERAL TIMES IN THE PAST 1 1/2 YEARS. DEALER REPLACED THE DPFE UNIT. GOOD FOR 4 MONTHS. STALLED OUT. WE REPLACED THE FUEL FILTER. DID NOT WORK, STILL EXPERIENCED THE PROBLEM. STALLED OUT ON THE ROAD AGAIN, HAD TO BE TOWED. TOOK TO DEALER AGAIN. THEY REPLACED THE DPFE UNIT AGAIN. STILL EXPERIENCING THE PROBLEM. ALSO, EXPERIENCED A PROBLEM WITH THE FUEL REGISTERING AFTER FILLING THE CAR UP, IT STILL READ EMPTY. STILL HAVING THE PROBLEM WITH HESITATION AND STALLING OUT. THE DEALER IS GOING TO REPLACE THE FUEL PUMP. SINCE I RECEIVED THE LETTER OF RECALL.