2001 Ford Crown Victoria

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2002· PARKING BRAKE

  THE CONSUMER STATED THAT THE EMERGENCY BRAKE WILL STAY UP WILL NOT GO DOWN. PLEASE FILL IN ADDITIONAL INFORMATION DEARLER IS AWARE OF THE PROBLEM.

• 12/28/2007· VISIBILITY

  I AM HAVING THE EXACT PROBLEM DESCRIBED IN EA0515. THE DEALERSHIP HAS SAID IT HAS SEEN THE PROBLEM BEFORE. MY LEAK HAS RUINED THE GEM MODULE ACCORDING TO THE DEALERSHIP. THE TOTAL DAMAGE $980.00. MY INSURANCE COMPANY HAS THE BELIEF THIS IS A MANUFACTURES DEFECT AND IS NOT RESPONSIBLE EITHER. *TR

• 12/27/2004· ELECTRICAL SYSTEM

  I PURCHASED MY 2001 FORD FOCUS IN OCTOBER OF 2002, IT ONLY HAD 113 MILES ON IT FROM BEING TEST DRIVEN SO ESSENTIALLY IT WAS BRAND NEW WHEN PURCHASED THAT DAY. THIS IS MY ***3RD*** TIME OF HAVING TO HAVE IT SERVICED BY FORD BECAUSE THE IGNITION LOCKED UP AND MY KEY WOULD NOT TURN. I HAVE BEEN TOLD THAT FORD WAS AWARE THAT THERE WERE A COUPLE MAKE/MODELS OF THE FOCUS THAT HAVE THIS ISSUE. IT HAS SOMETHING TO DO WITH THE SENSORS IN THE INGITION AND THE KEYS BEING WORN DOWN SO MUCH THAT IT WON'T RECOGNIZE THE KEY/SENSOR TO START THE CAR. VERY FRUSTRATING. NOW I AM DEALING WITH IT AGAIN, FORD HAS UNFORTUNATLY NOT PUT A RECALL OUT ON THIS SPECIFIC ISSUE. I AM GETTING CLOSE TO THE END OF MY EXTENDED WARRANTY AND STILL I HAVE TO PAY A 50.00 DEDUCTIBLE EVERYTIME TO GET THIS PROBLEM FIXED AND IT'S FAULTY EQUIPMENT THAT FORD KNOWS ABOUT IT. I HOPE THERE ARE ENOUGH COMPLAINTS THAT FORD ACKNOWLEDGES THIS PROBLEM AND AT THE VERY LEAST, REPLACES THIS CERTAIN IGNITION WITH ANOTHER YEAR SO US CUSTOMERS DON'T HAVE TO PAY FOR THEIR ENGINEERING MISTAKES. I AM A SINGLE MOM WITH 7 WK OLD TWINS AND THIS IS NOT IN MY BUDGET, LET ALONE ONCE I AM OUT OF MY EXTENDED WARRANTY PERIOD, IT WILL BE AROUND 300.00 A POP TO GET THIS PROBLEM FIXED. PLEASE HELP!!!*AK

• 12/20/2002· VISIBILITY

  WINDSHIELD WIPERS FAILED WHILE DRIVING IN INCLEMENT WEATHER. THE WIPER FAILURE RESULTED IN REDUCED VISIBILITY. THE VEHICLE HAS BEEN TAKEN TO THE DEALER THREE TIMES BUT THEY HAVE BEEN UNABLE TO ALLEVIATE THE PROBLEM. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST OF THE VEHICLE. *NM

• 12/10/2007· ENGINE AND ENGINE COOLING

  UPPER INTAKE GASKET MANIFOLD. *TR

• 12/04/2001· ENGINE AND ENGINE COOLING

  WHEN DRIVING ON RAINY DAYS WATER GETS INTO VEHICLE/ WATER PUMP PULLS, CAUSING IT TO THROW FAN BELT, AND LOSE CONTROL OF POLICE CAR. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER AND MILEAGE FOR VEHICLE, AND ANY FURTHER INFORMATION.*AK

• 11/30/2001· ENGINE AND ENGINE COOLING

  FORD HAS ISSUED SSM #15158, BUT YOU HAVE TO HAVE A FAILURE BEFORE YOU CAN FIX. THIS IS A PROBLEM WITH A FLEET OF POLICE CARS. WE NEED TO FIX THE PROBLEM UP FRONT. *AK

• 11/27/2004· VEHICLE SPEED CONTROL

  THE GAS PEDAL ON MY FORD 2001 ESCAPE KEEPS GETTING STUCK WHEN WE ARE DRIVING IT. I'M AFRAID IT MAY GET STUCK AND NOT RELEASE. WHICH COULD CAUSE A VERY BAD ACCIDENT. IS THERE ANYTHING WE CAN DO ABOUT THIS?*AK

• 11/26/2019· STEERING

  THE STEERING SHAFT IS CREAKING WHEN YOU TURN AND ALOTTA PLAY IN THE STEERING SOUNDS LIKE IT'S ABOUT TO SNAP IT HAPPENS IN THE CITY AND HIGHWAY WHEN I TURN OR BEAR LEFT OR RIGHT THE PIC THE SHAFT THING ON THE LEFT IS A PICTURE OF THE PART HAPPENS WHEN I'M IN MOTION AND EVEN WHEN I'M STATIONARY AND I TURN THE STEERING WHEEL HAS NOT CAUSED A WRECK YET BUT FEELS LIKE IT WOULD IF THAT PART BRAKES.

• 11/26/2002· FUEL SYSTEM, OTHER

  CONSUMER CALLED COMPLAINING ABOUT HAVIING PROBLEMS WITH THE GAS TANK. ALSO STATED THAT HE KNOWS THAT THERE IS PROBLEMS WITH THIS VEHICLE. DEALER WAS NOT CONTACTED AT THE TIME THIS PHONE CALL WAS DONE. TS

• 11/21/2007· ENGINE AND ENGINE COOLING

  EMISSIONS LIGHT WENT ON AND OFF AND THE CAR SEEMED TO MISFIRE. DID NOT DRIVE SMOOTH. I WAS GLAD I WAS CLOSE TO HOME. I FELT THE CAR WOULD CONK OUT WHILE I WAS DRIVING. *TR

• 11/13/2001· AIR BAGS,SEAT BELTSCrash

  CONSUMERS VEHICLE WAS INVOLVED IN A FRONTAL CRASH WHILE TRAVELING APPROXIMATELY 45 TO 50 MPH, UPON IMPACT FRONTAL AIR BAGS FAILED TO DEPLOY, SHOULDER BELT FAILED TO RESTRAIN DRIVER, DRIVER EXPERIENCED MUSCLE PAINS IN NECK/SHOULDER, AND BACK AREAS, INSURANCE COMPANY CONCLUDED THE AIR BAG SHOULD HAVE DEPLOYED.*AKCONSUMER STATED MANUFACTURER AND DEALER ARE NOT WILLING TO ASSIST IN FINDING OUT WHY THE RESTRAINT SYSTEM FAILED, CONSUMER STATED THE PASSENGER SIDE AIRBAG DID DEPLOY, HOWEVER THE DRIVER SIDE DID NOT.*JB

• 11/05/2002· FUEL SYSTEM, GASOLINE

  THE VEHICLE FUEL TANK HAS A FUEL LEAK. CONSUMER STATES AFTER FILLING TANK WITH FUEL, ALL THE FUEL LEAKED BACK OUT OF THE TANK. PLEASE PROVIDE MORE DETAILS. TS

• 10/31/2001· AIR BAGSCrash

  WHILE TRAVELING BETWEEN 10 TO 20 MPH VEHICLE WAS DRIVEN OFF THE ROAD, AND FRONT OF VEHICLE STRUCK A TREE, CAUSING DAMAGE TO FRONT END AND FRAME. PASSENGERS AIR BAG DEPLOYED, BUT DRIVERS AIR BAG FAILED TO DEPLOY. NO DETERMINATION HAS BEEN MADE AS TO THE REASON FOR THIS FAILURE. *AK *SLC

• 10/27/2010· ENGINE AND ENGINE COOLING

  2001 FORD CROWN VICTORIA ON A STEEP HILL BLEW OUT THE #1 SPARK PLUG FROM IT'S CYLINDER. THE EJECTED SPARK PLUG HAD BEEN INSTALLED MORE THAN A YEAR PRIOR, WITH NO PREVIOUS PROBLEMS. THE VEHICLE WAS NO LONGER DRIVABLE. *TR

• 10/24/2004· ELECTRICAL SYSTEM

  MY IGNITION ON MY 2001 FORD FOCUD ZX3 ALSO HAS LOCKED UP AS SO MANY OTHERS. IT HAS DONE THIS MANY TIMES BEFORE AND THIS SATURDAY IT HAS FINALLY GAVE UP, LEAVING ME AND MY GIRL FRIEND STRANDED 25 MILES FROM HOME. I TRIED JIGGLING THE STEERING WHEEL AND KEYS AND SPEND ABOUT 3 HOURS TRYING TO GET THE IGNITION UNLOCKED. THIS IS DEFINENTLY A DESIGN FLAW AND FORD NEEDS TO ADDRESS IT. I WILL DEFINENTLY NOT BE BUYING A FORD AGAIN IF THIS IS HOW THEY TREAT THEIR CUSTOMERS AND DESIGN THEIR SHODDY CARS.*AK

• 10/22/2007· ELECTRICAL SYSTEM

  WHENEVER IT RAINS MY 2001 FORD EXPEDITIONS ELECTRICAL GOES CRAZY, I GET A LEAK FROM WHEAT I AM GUESSING IS THE WINDSHIELD, AND THE FLOOR GETS WET, THEN MY AC RUNS WITHOUT THE KEYS IN THE IGNITION AND MY LIGHTS COME ON AND OFF, THE RADIO GOES ON AND OFF AND KEEPS DRAINING THE BATTERY, TOOK IT TO FORD, BUT ALL THEY SAY IS IT NEEDS A NEW GEM MODULE BUT NEVER SAYS ANYTHING ABOUT THE WINDSHIELD. THIS HAS BEEN AN ON GOING PROBLEM FOR ABOUT 6 MONTHS. *JB

• 10/19/2005· POWER TRAIN

  DRIVING ALONG AND THE 4 WHEEL DRIVE JUST CAME ON AND I DIDN'T TOUCH ANYTHING. THE WHEELS FELT LIKE THEY HAD LOCKED UP AND WERE SCREECHING ON THE DRIVEWAY. THERE WERE BLACK MARKS ON THE DRIVEWAY FROM THE TIRES. HAD THE CAR TOWED TO A FORD DEALER, THEY CHECKED IT AND TOLD ME THE SHIFT MOTOR AND GEM MODULE HAD TO BE REPLACED. ALSO TOLD ME THAT THERE WAS A TSB ON THE PROBLEM. I HAD NO IDEA WHAT THAT MEANT. AFTER READING ABOUT THIS I FEEL THAT THIS IS A MANUFACTURERS DEFECT. MY EXTENDED WARRANTY WILL NOT COVER THIS AND THE FORD MOTOR COMPANY WILL NOT COVER THIS PROBLEM. THE FORD MOTOR CO. HAS SAID THAT THEY HAVE KNOWN ABOUT THIS PROBLEM IN THE 99-2001 EXPEDITIONS AND F250 LD AND F-150 AND LINCOLN 99-2001 NAVIGATOR. THEY ALSO HAVE SAID WHAT THE NEW PART NUMBER THAT IT SHOULD BE REPLACED WITH. I WOULD THINK IF I WAS DRIVING 65 MPH AND THE 4X4L COMES ON I COULD GET INTO A MAJOR ACCIDENT, SINCE YOU ARE ONLY SUPPOSED TO GO 30 MPH OR LESS IN 4X4L. I HAVE NOT YET HAD THE CAR REPAIRED. REPAIRS ARE GOING TO COST ME OVER $800. I HAVE PAID FOR DIAGNOSTIC FEES OF $68.00. *NM

• 10/16/2003· STEERINGCrash

  THE STEERING WHEEL WANDERS FROM LEFT TO RIGHT WHILE DRIVING ON THE HIGHWAY. DRIVER TOOK VEHICLE TO THE DEALERSHIP,BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. DRIVER HAD AN ACCIDENT LAST MONTH DUE TO THIS PROBLEM. BUT HE WAS ABLE TO CONTROL THE VEHICLE TO SAFETY, THERE WERE NO PHYSICAL INJURIES NOR FATALITIES TO REPORT. *AK

• 10/10/2009· AIR BAGS

  ARE AUTO AIRBAGS WARRENTIED BY THE GOVERNMENT?*TR

• 09/28/2007· VEHICLE SPEED CONTROLFire

  2001 FORD EXPEDITION SITTING IN DRIVEWAY CATCHES FIRE. FIRE SPREAD TO HOUSE. CAR A TOTAL LOSS, HOUSE DAMAGED. YARD ALSO DAMAGED. *TR

• 09/22/2008· TIRES

  TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE VEHICLE HAS CORDOVAN CENTRON TIRES. THE CONTACT STATED THAT ONE OF HIS TIRES WAS LOW ON AIR PRESSURE. HE NOTICED THAT THE SIDEWALL WAS CRACKED AND THE STEEL CORD WAS VISIBLE. HE RETURNED TO WHERE THE TIRES WERE PURCHASED, STRAUSS AUTO. THE MANAGER REFUSED TO INSPECT THE TIRE AND STATED THAT IT WAS A MANUFACTURER DEFECT. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER; HOWEVER, THE MANAGER DID NOT WANT TO GIVE HIM THE MANUFACTURER'S NUMBER. THE CONTACT CANNOT LOCATE THE NUMBER TO CALL AND INQUIRE ABOUT THE TIRE. THE SERIAL NUMBER OF THE TIRE IS 1805. THE TIRE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.

• 09/22/2005· EQUIPMENT,UNKNOWN OR OTHER

  MY HUSBAND AND I PURCHASED A 2001 FORD EXPEDITION XLT IN JULY 2001. WE HAVE ONLY RECEIVED 1 RECALL ON THIS VEHICLE WHICH PERTAINED TO THE PCV VALVE. WE HAVE NOT BEEN NOTIFIED OF ANY OTHER RECALLS BY FORD. WE HAVE CHECKED YAHOO.COM AND CURRENTLY THERE ARE 7 RECALLS. WE ARE WONDERING IF OUR VEHICLE IS AFFECTED. THE VIN # IS [XXX]. WE ARE ALSO WONDERING IF THERE MAY BE A RECALL ON THE AXLES OF 2001 MAKES. A YOUNG MAN WRECKED IN OUR FRONT YARD THE OTHER NIGHT BECAUSE HIS BACK RIGHT AXLE BROKE INTO AND MADE THE BACK RIGHT TIRE COME OFF AND FLY ACROSS OUR YARD. LUCKILY, HE WAS NOT HURT. WE HAVE 3 CHILDREN IN THIS VEHICLE WITH US AND ARE CONCERNED ABOUT THEIR SAFETY AS WELL AS OUR OWN. THANK YOU FOR ANY HELP IN THIS MATTER. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/21/2011· VEHICLE SPEED CONTROL

  WHILE PULLING INTO A PARKING LOT THE CAR ACCELERATED AND I MISSED A PARKED CAR AND WAS ABLE TO STOP. I WAS GOING ABOUT 5MPH AND IT ACCELERATED VERY FAST NOT SURE MPH BUT IT WAS SCARY. I HAPPENED SEPT. 14, 2011. *TR

• 09/13/2008· SEAT BELTS

  FRONT PASSENGER SEAT BELT RETENTION DEVICE WOULD NOT RELEASE RESULTING IN SQUEEZING OF CHILD WRAPPED UP IN SEAT BELT. THE SEAT BELT HAD TO BE CUT WITH A KNIFE TO GET CHILD OUT OF SEAT BELT. EVEN WITH THE BUCKLE UNLATCHED. NO MEDICAL TREATMENT WAS NECESSARY BUT, CHILD WAS SEVERELY TRAUMATIZED AS THE SEAT BELT WAS SQUEEZING HER SO TIGHT THAT THE ADULTS TRYING TO FREE HER COULD BARELY GET A FINGER BETWEEN HER AND THE SEAT BELT. *TR

• 09/09/2005· UNKNOWN OR OTHER

  9/8/05 MY HUSBAND CALLED VARSITY FORD ABOUT RECALL OF RE: CRUISE ON EXPEDITION 9/9/05 AS INSTRUCTED, I TOOK EXPEDITION TO VARSITY FOR REPAIR. ON WAY HOME NOTICED CRUISE DOES NOT WORK. MY HUSBAND HAD BEEN TOLD THIS WOULD BE A REPAIR NOT A DISCONNECT SO HE CALLED VARSITY. HE WAS TOLD I WOULD NEED AN APPT. TO CHECK THE CRUISE. I CALLED TO MAKE THE APPT. AND STATED SINCE THE CRUISE WORKED FINE BEFORE THE RECALL WORK, VARSITY WOULD NOT CHARGE ME TO GET IT WORKING AGAIN. I WAS TOLD,"NO. PROBABLY THE CRUISE MODULE HAS BLOWN." VARSITY REP, MONTY GUY STATED WOULD DO THE CHECK FOR FREE BUT TAKES NO RESPONSIBILITY FOR REPAIRS. I STATED THE CRUISE WORKED FINE BEFORE THE RECALL WORK. I WAS AGAIN TOLD VARSITY WILL TAKE NO RESPONSIBILITY FOR ANY PARTS GOING OUT FROM RECALL WORK. I CALLED FORD MOTOR. I WAS TOLD TO HAVE THE CHECK FOR FREE AND IF THE HARNESS IS LOOSE THERE WILL BE NO CHARGE, BUT FORD TAKES NO RESPONSIBILITY FOR ANY DAMAGE DONE TO THE VEHICLE BY THE DEALER. THIS IS A SCAM. PEOPLE, SUCH AS MYSELF, ARE TAKING THEIR VEHICLE IN TO THE DEALERS IN GOOD FAITH FOR YOUR RECALL ONLY TO GET A DAMAGED VEHICLE BACK. THEN THE DEALER REFUSES TO ACCEPT RESPONSIBILITY SO HE CAN GET THE VEHICLE BACK IN AND HAVE CHARGES AGAINST THE CUSTOMER. I AM IN THE PROCESS OF INFORMING ALL I KNOW WITH A FORD AND THE STATE ATTORNEY GENERAL'S OFFICE. SHAME ON YOU. THE PUBLIC LOOKS TO YOU FOR HELP. ALL YOUR RECALL HAS DONE IS SET GOOD PEOPLE UP FOR WHAT IS TO ME A BLATANT SCAM BY FORD. *NM

• 09/06/2005· POWER TRAIN

  THE TRANSMISSION IN DRIVE AND REVERSE WENT OUT WHILE WE WERE ON VACATION. I WAS ABLE TO START GOING IN 2ND GEAR AND THEN SHIFT TO DRIVE TO GO UNTIL I GOT HOME. THERE WAS NO WARNING LIGHTS THAT THERE WAS A PROBLEM. BOB TOMES FORD SAID THAT I NEED TO REPLACE THE TRANSMISSION. THIS SEEMS A LITTLE BIT RIDICULOUS SINCE MY VEHICLE HAS ALWAYS BEEN PROPERLY MAINTAINED. WE BOUGHT IT NEW. I HAVE ALWAYS DRIVEN A FORD AND HAVE DRIVEN OTHER ONES WELL INTO THE 100,000 MILE RANGE WITH NEVER A PROBLEM. IT IS NOW SITTING UP AT FORD GETTING REPAIRED. IT HAS 65,000 MILES ON IT. *JB

• 09/03/2002· SUSPENSION

  THE VEHICLE EXPERIENCED VIBRATIONS AND NOISE IN REAR NEAR THE DRIVESHAFT. *AK *NLM

• 08/20/2008· WHEELS

  WE HAVE HAD THREE INCIDENTS INVOLVING TWO VEHICLES IN WHICH WHEELS HAVE COME OFF OF FORD F-550 VEHICLES DUE TO SHEARED LUG BOLTS. THE WEIGHTS OF ALL OF OUR VEHICLES HAVE BEEN RECORDED AND FALL BELOW THE MANUFACTURERS GVWR. PER A TIRE COMPANY'S RECOMMENDATION, WE HAVE ISSUED A MANDATE THAT ALL SIMILAR VEHICLES HAVE THEIR WHEELS RE-TORQUED, TO MEET THE MANUFACTURERS SPECIFICATIONS AFTER DRIVING, AFTER TRAVELING 50 MILES FOLLOWING ANY WORK DONE ON THE WHEELS. WE HAVE HAD THE WHEELS ON VEHICLE THAT DID NOT COME OFF INSPECTED AND CHECKED TO PROPER TORQUE FOLLOWING ALL INCIDENTS AND THEY HAVE BEEN TORQUED APPROPRIATELY. THE INCIDENT DATES WERE, 12/29/07 ,02/15/08, AND 07/17/08 . ON 12/29/07 AN EMPLOYEE WAS DRIVING UP A ROAD AT APPROXIMATELY 20 M.P.H. WHEN THE DRIVER SIDE BACK DUAL WHEELS CAME OFF DUE TO BROKEN LUG BOLTS. THIS WAS A NORMAL USE OF THE VEHICLE ON A WELL-MAINTAINED DIRT ROAD. ON 02/15/08 TWO EMPLOYEES WERE DRIVING ON INTERSTATE 84 TRAVELING AT APPROXIMATELY 60 M.P.H. WHEN THE REAR PASSENGER WHEELS CAME OFF THE VEHICLE AND PASSED THE VEHICLE ON THE HIGHWAY TRAVELING MILE. THE STUDS WERE ALSO SHEARED OFF IN THIS INSTANCE. THE INTERSTATE WAS IN GOOD CONDITION AT THE TIME OF THE ACCIDENT. IT WAS VERY FORTUNATE THAT THE TIRES DID NOT STRIKE ANOTHER VEHICLE. ON 07/17/08 AN EMPLOYEE WAS DRIVING ON OREGON STATE HIGHWAY 82 AT APPROXIMATELY 55 M.P.H. WHEN THE DRIVER SIDE REAR WHEELS CAME OFF. THE WHEELS STRUCK ANOTHER VEHICLE DAMAGING THAT VEHICLE?S BRAKE SYSTEM. IN THIS CASE, A FATALITY COULD HAVE EASILY OCCURRED TO THE OTHER DRIVER. THAT DRIVER?S NAME IS: KEITH CULIVER - 740 11TH AVENUE NORTH, PAYETTE, ID (WORKING FOR TNT FOREST PRODUCTS). WE HAVE REPLACED THE LUG BOLTS ON ALL OF OUR FIVE VEHICLES IN THIS CLASSIFICATION AS AN ATTEMPT TO AVOID FURTHER PROBLEMS. HOWEVER, ONE ACCIDENT OCCURRED FOLLOWING THIS REPLACEMENT. *TR

• 08/19/2003· ELECTRICAL SYSTEM

  I CAN'T START MY CAR. THE KEY WILL NOT START THE IGNITION, IT IS STUCK ! THIS HAS HAPPENED OVER THE LAST 2 MONTHS. GETTING WORSE!*AK

• 08/18/2021· STEERING

  The vehicle drift back-fourth while driving on highway. Excessive play in steering wheel,

• 08/16/2001· SEAT BELTS

  THE SEAT BELT BROKE WHILE THE VEHICLE INVOLVED IN THE ACCIDENT.

• 08/06/2001· EQUIPMENT

  DOOR LABEL AND OWNERS MANUAL DOES NOT GIVE A TIRE PRESSURE. CONSUMER CONTACTED FORD COMPANY, BUT THEY REFUSED TO GIVE INFORMATION. TOLD CONSUMER TO CONTACT GOODYEAR. PLEASE PROVIDE FURTHER DETAILS.*AK

• 08/02/2003· FUEL SYSTEM, GASOLINE

  HAD TO REPLACE FUEL PUMP AFTER ADDITION OF MINIMAL MILES. *AK

• 07/30/2011· STEERING

  WHILE DRIVING CAR ON 7-25-2011 STEERING BEGAN TO WONDER, CONTINUOUS BATTLE. 2001 CROWN VIC PT71, HAS ALWAYS DONE THIS SINCE DATE OF. *TR

• 07/24/2002· AIR BAGSCrash

  IN A FRONTAL COLLISION AT A HIGH SPEED NONE OF THE AIR BAGS DEPLOYED ON IMPACT.*AK CONSUMER WAS INJURED.*JB

• 07/22/2005· TIRES

  DT: THREE TIRES ON THE CONSUMER'S RV HAD BLOW AT DIFFERENT TIMES. THE CONSUMER CONSULTED A DEALER WHO REPAIRED THE TIRES AND NOTED THAT THE SIDEWALLS WERE TOO WEAK. THE MANUFACTURER WAS NOT WILLING TO HELP. FIRESTONE WILL NOT RETURN CONSUMER'S PHONE CALLS. THESE FAILURES OCCURRED AT 18,000 MILES. THE 4TH TIRE FAILED AT 15,000 MILES. THIS PROBLEM WAS PREVALENT WITH THE REAR TIRES (FIRESTONE STEELTEX TIRES). *NM

• 07/19/2005· EXTERIOR LIGHTING

  UPON TURNING MY DIRECTIONAL ON TO MAKE THE LEFT HAND TURN IT HESSITATED TO COME ON WHILE THE DIRECTIONAL STILL STAYED DOWN TO GO LEFT. AFTER ABOUT 10 SECONDS THE DIRECTIONAL CAME ON AND SMOKE CAME OUT OF THE STEERING COLUMN AS WELL AS A STREAM OF SMOKE OUT OF THE HAZARD LIGHTS BUTTON ON THE STEERING COLUMN. I SHUT THE DIRECTIONAL OFF AND THE SMOKE STOPPED AND CLEARED AWAY. I PROCEEDED TO MY DESTINATION WHICH WAS ABOUT 100 YARDS AWAY NOT USING THE DIRECTIONAL AGAIN. I CALLED MY DEALERSHIP WHERE I PURCHASED THE VEHICLE FROM AND THEY SAID IT SOUNDED LIKE THE "TURN SIGNAL SWITCH FRIED." BEING THAT THE DEALERSHIP WAS ONLY ABOUT 20 YARDS AWAY THEY CAME AND PICKED MY VEHICLE UP GIVING ME A LOANER VEHICLE TO USE. THEY TOLD ME THE PART HAD TO BE ORDERED AND THAT IT WAS GOING TO COST ABOUT $120.00 FOR THE PART AND LABOR. I HUNG UP WITH THEM AND WAS NOT HAPPY. THAT EVENING AFTER DISCUSSING THE MATTER WITH MY FATHER HE AND I FELT IT SHOULD NOT BE MY RESPONSIBLITY TO PAY THIS AMOUNT ON A DEFECTIVE PART THAT COULD HAVE CAUSED SERIOUS INJURY. THAT NEXT MORNING I PICK UP MY VEHICLE AND ASKED THE BILL TO BE BILLED AND MAILED TO MY DADS BUSINESS, HE OWNS A NAPA AUTO PARTS STORE. AFTER HAVING SHOWED MY FATHER THE BILL AND HE CALLED TWO OTHER FORD DEALERSHIPS, THAT HE KNOWS AND DOES BUSINESS WITH. HE TOLD THEM MY SITUATION AND THEY INFORMED US THAT IT IS A "COMMON PROBLEM" AND THAT THEY FIX THE PROBLEMS FOR THEIR CUSTOMERS AT NO EXPENSE TO THE CUSTOMER. AFTER FIGHTING TOOTH AND NAIL ALL DAY WITH MY DEALERSHIPS MANAGER AND PARTS MANAGER THE DEALERSHIPS MANAGER SAID HE WOULD THROW THE BILL OUT AND NOT CHARGE ME BECAUSE WE ARE GOOD CUSTOMERS. WHY WOULD TWO OTHER DEALERSHIPS PERFORM THIS AT NO COST AND MINE WANT TO CHARGE ME? MY FATHER HAS ALSO CONTACTED FORD AND SPOKE WITH A REPRESENTATIVE ABOUT THIS AND HE WAS GOING TO GET BACK TO US. WHY ISN'T THEIR A RECALL ON THIS?

• 07/18/2005· VEHICLE SPEED CONTROL

  DT: CONTACT STATED WHILE STARTING THE VEHICLE IT REVVED. WHEN PLACING THE VEHICLE INTO DRIVE IT DID THIS ALMOST CAUSING AN ACCIDENT. THE SERVICE DEALER DID SOME REPAIRS TO THE VEHICLE, BUT IT DID NOT REMEDY THE PROBLEM. AT FIRST IT WOULD DO THIS WHEN THE VEHICLE WAS COLD, BUT THE SERVICE DEALER REPLACED AN IAC VALVE. CURRRENTLY IT DOES IT WHEN THE VEHICLE IS HOT OR COLD. *AK

• 07/16/2001· STEERING

  WHEN CONSUMER DRIVES AT SPEEDS ABOVE 45 MPH, THE STEERING WHEEL WILL START TO SHAKE. ALSO, STEERING FEELS LOOSE. *AK THE ARBITRATION BOARD RULED THAT FORD SHOULD BUY BACK THE VEHICLE. *JB

• 07/06/2007· SUSPENSION

  DURING ~55,000 MILE BRAKE CHECKUP IT WAS FOUND THAT BOTH REAR COIL SPRINGS ON MY 2001 FORD TAURUS ARE BROKEN, SEEMINGLY IN THE SAME PLACE. PARTS ARE BEING REPLACED BY LOCAL SERVICE CENTER. *TR

• 07/04/2001· SEAT BELTS

  ON 2001, FORD MADE THE SEAT BELT ANCHOR ACTUALLY A PART OF THE SEAT. NORMALLY THE ACHOR COMES FROM THE SIDE OF THE SEAT,NOW IT COMES OUT OF THE SEAT. THE CHANGE HAS CAUSED A LOSS OF SPACE FOR LARGER INDIVIDUALS, ESPECIALLY POLICE OFFICERS. THE BELT ACHOR ENDS UP COMING BEHING THE GUN HOLSTER, MAKING IT IMPOSSIBLE TO BUCKLE THE SEAT BELT.*AK

• 06/30/2015· ENGINE

  THE INTAKE IS PLASTIC HAS AN CRACK AND LEAK ANTIFREEZE

• 06/26/2002· ELECTRICAL SYSTEM

  WHILE ATTEMPTING TO PULL INTO A PARKING STALL, VEHICLE COMPLETELY SHUT DOWN AND STOPPED ABRUPTLY. WOULD NOT RESTART, DOOR LOCKS COULD NOT BE ENGAGED. DRIVER WAS THROWN INTO STEERING COLUMN CAUSING BRUISING. CAR WAS TEST DRIVEN TWO DAYS LATER AND WAS WORKING PROPERLY. BATTERY TERMINALS CHECKED - NOTHING APPEARS LOOSE.*AK

• 06/23/2006· ENGINE AND ENGINE COOLING

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

• 06/19/2008· FUEL SYSTEM, GASOLINE

  TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE CONTACT STATED THAT HE WORKED FOR A COMPANY THAT HAD SIX CROWN VICTORIAS AND ONE FORD MUSTANG. THE GASKET HAD TO BE REPLACED ON THE FUEL TANK FROM THE FILLER PIPE. WHEN HE FILLED THE VEHICLE WITH GASOLINE, FUEL WOULD LEAK OUT ON TOP OF THE HOT EXHAUST. THE CONTACT NOTICED A TREND AND THE COMPANY REPLACED THE GASKETS ON SEVEN VEHICLES. HE IS CURRENTLY WAITING FOR THE PART FOR THE SEVENTH VEHICLE, WHICH IS ON BACKORDER AT EVERY DEALER IN ATLANTA. HE HAS NOT CONSULTED THE MANUFACTURER. THE CURRENT MILEAGE WAS 120,457 AND FAILURE MILEAGE WAS APPROXIMATELY 120,000.

• 06/18/2002· FUEL SYSTEM, GASOLINECrashFire

  WE ARE CONCERNED TO DRIVE OUR CROWN VIC BECAUSE OF THE ALLEGED FUEL TANK PROBLEMS. WE LIVE IN PHOENIX, AZ, AND IN THE PAST THREE YEARS FOUR POLICE OFFICERS HAVE BEEN EITHER KILLED OR SEVERLY INJURED DUE TO COLLISIONS THAT RESULTED IN THE FUEL TANK CATCHING FIRE. WE WOULD LIKE TO KNOW WHAT FORD MOTOR CO. PLANS TO DO ABOUT THIS. IS OUR CROWN VIC SAFE TO DRIVE? IF NOT, WHAT DO WE NEED TO DO? IF WE RETROFIT THE GAS TANK RIGHT NOW, WE WILL VOID OUR WARRENTY. WE ARE IN A QUANDRY AS TO WHAT TO DO.*AK

• 06/17/2003· FUEL SYSTEM, GASOLINE

  THE CONSUMER WAS CONCERNED ABOUT THE GAS TANK SHIELD BEING INSTALLED IN POLICE VEHICLES AND NOT REGULAR CONSUMER VEHICLES. *MR THE FUEL TANK SHIELD WAS INSTALLED AT THE CONSUMER'S EXPENSE. *TT *JB

• 06/15/2010· ENGINE AND ENGINE COOLING

  I HAVE A 2001 FOCUS ZX3 - 5SP THAT TENDS TO STALL WHEN THE AC IS ON. BUT IT MAY NOT STALL DURING THE "INITIAL" USE PERIOD. WITHOUT WARNING, IT WILL STALL AFTER THE VEHICLE IS TURNED OFF AND THEN RESTARTED. MY SERVICE SHOP CHECKED THE COMPUTER CODES FOR A PROBLEM AND NOTHING CAME UP. YESTERDAY, IT WAS DRIVEN FOR ABOUT 30MINS WITH THE AC ON (OUTSIDE TEMPERATURE AROUND 80+ DEGREES). THE VEHICLE RAN FINE WITH THE RPMS NORMAL WHEN STOPPED. THE VEHICLE WAS TURNED OFF FOR ABOUT 90 MINS. WHEN ATTEMPTING TO RESTART IT WOULD STALL. TO GET STARTED I NEEDED TO KEEP FOOT ON GAS PEDAL (TO MAINTAIN A HIGH ENOUGH RPM TO PREVENT THE STALL). IF I DID NOT KEEP THE RPMS UP, VEHICLE WOULD STALL. WHILE DRIVING AND STOPPING, I NEEDED TO KEEP MY FOOT ON THE GAS PEDAL TO MAINTAIN THE RPMS. (THIS CAN BE CHALLENGING WITH A 5-SPD.) THE VEHICLE WAS THEN PARKED FOR OVER FOUR HOURS. IT THEN STARTED WITHOUT PROBLEM AND RAN NORMALLY. DURING THIS PERIOD I DID NOT HAVE THE AC ON. I SEE THAT THIS MAY BE A COMMON PROBLEM WITH THE FOCUS. HOWEVER, NEITHER FORD MOTOR'S CUSTOMER SERVICE LINE NOR THE LOCAL FORD DEALER ARE AWARE OF THE PROBLEM. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP (ECHELON FORD) ON 6/8/10 FOR A DIAGNOSTIC OF THE PROBLEM AND THEY COULD NOT RECREATE IT. I WAS CHARGED $108 FOR THE SHOP TIME AND STILL HAVE NO TECHNICAL ANSWER TO THIS CRITICAL AND POTENTIALLY FATAL PROBLEM... *TR

• 06/04/2001· ENGINE AND ENGINE COOLING

  WHILE TRAVELING ENGINE WOULD STALL WITHOUT ANY INDICATION. PLEASE PROVIDE FURTHER INFORMATION.*AK